Telecommunication Subscription Information

Pack
1.0 Where to buy a sim card in Malaysia?

Online (Before or ● You don’t have to wait until you arrive in Malaysia to buy
after your arrival) a SIM card — you can try ordering online.
● For instance, for UMobile, online purchases will be
delivered to the address you keyed in around Malaysia.
If you already have an address to provide the delivery
info, you may do so.
● Buying an online sim pack can be done via this link
https://shop.u.com.my/. Item delivery would take 3-5
working days.

When you arrive at ● The link below shows the Telco stores available in
the Kuala Lumpur KLIA2.
International https://www.klia2.info/klia2/shops/mobile-phones-and-tel
Airport ecommunications-shops/
● There will be available stores in KLIA1 as well

Other places ● You could buy a SIM card in shopping malls and
convenience stores such as 7-Eleven, KK, 99
Speedmart or My-news.

2.0 Plan Options

There are two options in Malaysia for phone plans – prepaid and postpaid.

Prepaid Prepaid users have to recharge and use the plan on a real-time
basis.
 For international students, prepaid options are highly
recommended because of the convenience of registration and
competitive pricing of prepaid packages.

Postpaid Postpaid users are charged at the end of the monthly billing
cycle.

Mobility students may have issues subscribing to a postpaid

plan because you do not have a permanent visa and bank
account for registration.

3.0 Plan Recommendations

Some of the recommended telco providers and packages are as per below (disclaimer:
please do more research on packages available and speak to customer service to
be able to pick which suits you the best):

1. Hotlink
2. Celcom
3. Digi
4. U Mobile

3.1 Hotlink

Plan Options
Hotlink has 2 categories of prepaid plans— Fast and Unlimited.

General Information
Hotlink is owned by Malaysian telecom giant Maxis Communications. Maxis is one of
the leading phone companies and rivals Celcom as one of the most widely available
phone companies in Malaysia in terms of 4G coverage and availability.

Comparison
Both categories provide different plans with different benefits.

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Fast Unlimited

Website Link
https://www.hotlink.com.my/en/products/prepaid/

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 3.2 Celcom

Plan Options
Celcom has 2 categories of prepaid plans: Limited and unlimited

1. 7 unlimited plans (refers to comparison below for more)

2. 2 limited high-speed internet plans
a. RM 35 (30GB High-Speed Internet)
b. RM 45 (40GB High-Speed Internet)

General Information
What makes Celcom unique and somewhat unrivalled is their network coverage
throughout Malaysia. According to their press release, Celcom’s 4G population
coverage rose to 93%.

All unlimited plans get a fair use policy (FUP) limit of 60GB per month. Once you’ve
hit the FUP limit, speeds will be throttled to 512kbps until the next pass renewal.

Comparison
For Unlimited Plan

PRICE SPEED HOTSPOT UNCAPPED iQIYI VIP

QUOTA SPEED QUOTA ACCESS

RM35 3Mbps 3GB N/A NO

RM38 3Mbps 3GB 5GB NO

RM43 3Mbps 3GB 5GB YES

RM45 6Mbps 6GB 5GB NO

RM48 6Mbps 6GB 10GB NO

RM50 6Mbps 6GB 5GB YES

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 RM53 6Mbps 6GB 10GB YES
Website Link
https://www.celcom.com.my/personal/prepaid

3.3 Digi

Plan Options
For Digi, there are 7 kinds of monthly subscription prepaid plans.

General Information
You can just tell the SIM card promoter to choose when you select your SIM card
subscriptions.

But for Digi, all the subscription plans are not unlimited internet. Based on the price,
They will provide different amounts of high-speed internet.

Comparison
NEXT NEXT NEXT NEXT NEXT NEXT45 RDY88
15 20 30 35 Unlimite
d 40

Price RM15 RM20 RM30 RM35 RM40 RM45 RM68

All-Usage 6GB 15GB 20GB 30GB Unlimited 40GB 50GB
Internet (6mbps)
Quota

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 Benefits Unlimited socials (Tiktok, Unlimited -Unlimited
with Instagram, Twitter, Facebook) socials internet with
Monthly (up to 3Mbps) Optimised
Auto-Rene Gaming
wal* Latency
(OGL) on 7
games
- 5% Game
Credit
Cashback
Hotspot 1GB 1GB 2GB 3GB 10GB 6GB -

Calls RM0. RM0. RM0. Unlimited free calls to all local -

20/mi 20/mi 20/mi networks
n n n
For more comparison and options please refer to the product disclosure sheet.

Website Link
https://www.digi.com.my/prepaid

3.4 U Mobile

Plan Options
U Mobile has 2 prepaid plans namely U25 and U35.

General Information
U25 and U35 provide unlimited data and calls. Both plans subject to Fair Usage
Policy (FUP).

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Comparison

U25 U35

Details

FUP quota 30GB 100GB

Current offer Limited-time offer which Special student package. Refers

provide a RM5 discount below section “Student Benefits”
(Original price: RM25) for more

Upon reaching the FUP limit, the speed will be reduced to 512 kbps. There is no
quota limit for browsing at reduced speed. It also comes with a 30-hour boost of
high-speed data.

Student Benefits
However, they have a special student U35 package which offers better deals
through the Made for Uni Campaign

Please be informed that Made For Uni U35 plan with U Mobile is applicable for:

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 1. Malaysian or non-Malaysian students of public or private higher learning
institutions registered under the MoHE. UM is one of the universities which are
eligible for this campaign.
2. Aged between 18 to 24 years old during the Offer Period with valid NRIC or
passport
3. Residing in Malaysia
4. Have a valid university/college issued email address

Before registration for this package is made, please ensure to buy a U Mobile
sim pack first then activate the sim using your details.

The Offer will be automatically terminated on the earlier to occur of

1. the expiry of 4 years from the date of the Registration; or
2. the subscriber turning 24 years old

Please refer to the T&C for more info about the campaign.

Website Link
https://www.u.com.my/en/personal/mobile-plans/prepaid/u-prepaid

4.0 Registration process

Your passport is required when purchasing a prepaid sim card. The purchased
prepaid sim cards in Malaysia are activated within minutes. It is advised to directly
put the new sim card in your phone and see if it works before you leave the store so
that if there is any issue you can refer to the staff. Also ask your provider how to check
your balance and remaining data bundle.