Operational Management - One of the crucial aspects for every operational and

support member. Once it comes to the management side, it will be counted as a

support operation. This will conclude all the related segments of the operational

part, process management, implementation management, and solution-oriented

procedure.

Operational segments form the core of the support hierarchy and are
implemented by management. These segments have a direct impact on the
result-oriented processes, and many organizational aspects are dependent
on the result-oriented decisions made by management. These decisions
have a crucial impact on the overall performance of the organization

Operations Management is the management of an organization's productive

resources or its production system, which converts inputs into the organization's

products and services.

There are three schools of thought:

1. Classical

2. Behavioral

3. Modeling

Classical Management

Classical management emphasizes:

1. Economic efficiency as the overall production effectiveness of the

organization: Scientific management.

2. Management as a continuous process of planning, organizing, and controlling:

Process management.

Behavioral Management

Behavioral management emphasizes:

1. Human Relationship: Behavioral scientists recognize that people are complete

and have multiple needs and that the subordinate-supervisor relationship directly

affects

productivity.

2. Behavioral Science: The science that explores how human behavior is affected

by leadership, motivation, communication, interpersonal relationships, and

attitude change.

Modeling as Management

Modeling as management emphasizes:

1. Decision-making

2. System Management

3. Mathematical Modeling

Operational Excellence Goals

Operational excellence goals are centered on enhancing the efficiency and

effectiveness of business processes. These may include implementing new workflow
automation tools, reducing operational costs by a certain percentage, or achieving a
specific target for process cycle time reduction. By focusing on these goals, Business
Operations Managers ensure that the organization runs like a well-oiled machine,
setting a foundation for sustained success.

Operational excellence goals are centered around enhancing the efficiency and
effectiveness of business operations and processes.

Strategic Planning and Growth Goals

Goals related to strategic planning and growth involve expanding the business's
capabilities and market presence. This could mean leading the charge on a company-
wide digital transformation, developing and executing a strategy to enter new markets,
or increasing the business's revenue streams. These objectives require a keen
understanding of the market landscape and the ability to align operational capabilities
with long-term business vision.

Team Development and Culture Goals

These goals emphasize the importance of building a strong, cohesive team and
fostering a positive organizational culture. Business Operations Managers might aim to
mentor emerging leaders within their team, reduce employee turnover by improving job
satisfaction, or implement a new initiative that enhances cross-departmental
collaboration. Cultivating a thriving workplace environment not only boosts team morale
but also drives collective productivity and innovation.

Personal Leadership and Influence Goals

Personal leadership and influence goals focus on the individual's ability to lead by
example and inspire others. This could involve pursuing an advanced management
degree, expanding one's professional network, or taking on speaking engagements to
share industry insights. By setting these goals, Business Operations Managers work on
their brand and influence, becoming thought leaders who can shape the future direction
of their organization and industry.

Innovation and Process Improvement Goals

Innovation and process improvement goals challenge Business Operations Managers to

continuously seek out and implement changes that create value. This might include
pioneering a sustainability initiative within operations, developing a proprietary system
that sets the company apart, or leading a successful merger or acquisition. These goals
drive transformation and ensure that the business stays ahead of the curve in a
competitive landscape. By setting and pursuing a diverse array of career goals,
Business Operations Managers can not only excel in their current role but also lay the
groundwork for a robust and rewarding career trajectory.