Check your Apple

Account balance
To see your balance, use the App
Store. Or on a PC, use the Apple
Music app or Apple TV app.

Check your balance on

your iPhone, iPad, or
Apple Vision Pro
U. Open the App Store app.
W. Tap your photo, initials, or the
sign-in button at the top of the
screen. You might be asked to
sign in with your Apple ID.
Y. If you have a balance, the amount
appears. If you don't see an
amount, you don't have a balance.

Check your balance on

your Mac
U. Open the App Store. If you see the
sign-in button at the bottom of the
sidebar, click it and sign in with
your Apple ID.
W. If you have a balance, the amount
appears below your name. If you
don't see an amount, you don't
have a balance.

Check your balance on

your Windows PC
U. Open the Apple Music app or
Apple TV app.
W. Click your name at the bottom of
the sidebar. You might need to
sign in with your Apple ID first.
Y. If you have a balance, the amount
appears below your name. If you
don't see an amount, you don't
have a balance.

If your Apple Account

balance seems
incorrect
If you think that your Apple
Account balance is incorrect, sign
out of the App Store, Apple Music
app, or Apple TV app. Then sign in
and check the balance again.
If you still think that the balance is
incorrect, check your purchase
history to see whether you bought
an item or a subscription renewed.

If you plan to delete

your Apple ID or
change your country
or region
Before you can delete your Apple ID
or change your Apple ID country or
region, you must spend all of your
Apple Account balance. You might
also have to wait for any pending
refunds to process. If your balance is
less than the cost of a single item,
contact Apple Support.

Learn how to delete your Apple ID.

Learn how to change your Apple ID

country or region.

If you have Apple

Account balance that
you can't use
You can't redeem or return Apple Gift
Cards, App Store & iTunes Gift
Cards, or unused Apple Account
balance for cash, except as required
by law. If your jurisdiction allows for
refund of redeemed gift balances,
you can contact Apple Support to
request a refund. When you contact
Apple, include the following
information:

Your Apple ID.

The refund amount.
Your current shipping address.

Published Date: April 17, 2024

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