Home Loan Master Circular Merged

MASTER CIRCULAR ON HOME & HOME RELATED PRODUCTS (FOR INTERNAL CIRCULATION ONLY) 1
FOREWORD
I am pleased to release the updated version of Master Circular on Home and Home
Related Loans (updated till 31st October 2022) containing details of all instructions
and references of RE and RE related products.
As you are aware, Home Loan landscape is evolving constantly with growing
customer expectations, thereby making it essential for us to remain updated
continuously. In order to keep our operating entities updated in this dynamic
environment, the REHBU at our Corporate Centre has updated the Master
Circular up to 31.10.2022, to make it a reliable source of latest internal and
external guidelines/ instructions on Home & Home Related Loans.
We all know that digitization of the processes is the key to improve customer
experience and retain our leadership position in the Home Loan market. While
adopting digital technology, our endeavor should be to go for ‘easy to use’ &
convenient solution for our esteemed customers. To achieve this technological
edge, an end-to-end agile digital system, RLMS has been developed by the Bank
for Home Loan stakeholders, which needs to be put to optimum usages for hassle
free customer journey.
I am sure that Master Circular will help staff members to make Home Loan journey
smoother & better for our esteemed customers.
Wishing God speed!

(Alok Kumar Choudhary)
Managing Director (RB & O)
Real Estate & Business Unit (REHBU)
SBI Corporate Centre
Date: 01st Jan’ 2023
Message from the Deputy Managing Director
I am happy to place before you the latest version of Master Circular on Home & Home
Related Loans, updated as on 31st October 2022 by REHBU at CC. I find the latest version
of Master Circular more user friendly with hyper-links placed in contents for easy
navigation so that operating staff can access the information quickly and with ease.
REH Vertical being the largest of the Bank has achieved another Milestone of crossing
the Rs. 6 trillion AUM during September 2022. When it comes to Housing Finance in the
Country, we stand indisputably tall amongst all the lenders. SBI enjoys an enviable
footprint pan India creating value creation and is poised for further growth in the years
to come.
SBIs resolve to emerge as the Nations most preferred Home Loan provider and will
continue fulfilling customers’ needs and setting new benchmarks of excellence. It will be
a constant endevour of SBI, to stay ahead of the curve built on solid foundation and a
sustainable future creating long term value for all the stakeholders.
The World as we knew, has changed remarkably during the last two years after the
pandemic disrupted the World. Even during this torrid period, SBI maintained stability
and REH vertical recorded a growth of over Rs. 1 Trillion within 18 months which were
turbulent times. The growth figures demonstrate SBI’s resilience and agility. During this
testing times the Bank decided to undergo digital transformation and stand by its
commitment to bring more delight to our customers with Cutting-Edge processing and
faster Turn-around-Time.
In the improving Economic scenario, the REH sector is poised to grow further.
Accordingly, REH vertical will be more positive on the strong intrinsic demand for
housing and is sure to capitalise on a conducive market.
I expect that operating staff will make good use of this compendium and keep their
knowledge up to date to deliver more efficiently and effectively.
(Prakash Chandra Kandpal)

Deputy Managing Director (Retail – P & RE)
SBI Corporate Centre,
Message from the Chief General Manager
Our journey into the future is defined by our ability to adapt to the New Normal
and address emerging challenges with agility, innovative capabilities, and
resilience. The pandemic has provided multi-dimensional learnings both to the
consumers as well as to the lenders. Today, End-to-End digital journey is the
minimum expectation of the Home Loan Customer from Banks. To align ourselves
with this expectation of the customers, we, have rolled out RAAS & RLMS journeys
for Home Loan buyers.
Today, Housing finance products are highly standardised. The key differentiator
amongst Home Loan providers is the EQ – Emotional Quotient, Empathy and
understanding the needs and feelings of customers. Keeping this at the centre,
SBI remains committed to offer an inclusive and customised housing finance
solutions across all income segments. To orchestrate this, we have been updating
our Product & Processes regularly.
We have updated our Master Circular incorporating all the amendments,

modifications carried out during the year. In this latest version of Master Circular
on Home Loans, we have tried to make it more convenient and user friendly for
the users. We have put in place Hyper-links in Index for easy navigation through
the instructions / schemes.
‘Master Circular on Home Loans’ updated as on 31st October 2022, has been
divided into 5 volumes as mentioned hereunder:
• Part I : SBI Home Loan Scheme- General Guidelines / Instructions

• Part II : Home Loans Products / Schemes & Miscellaneous Matters
• Part III: Annexures- Specimen Forms/Documents/Formats / Letters
• Part IV: Obsolete / Withdrawn Products / Schemes
• Part V: RAAS & RLMS Related Instructions / SOPs
Digital copy of all the volumes is uploaded on ‘SBI Times’ for reference and use
by all concerned. Feedbacks / suggestions are welcome for further
improvements.
(Usha Gautam)
Chief General Manager (REHBU)
SBI Corporate Centre,
INDEX
Sr# Description Page#
1 Introduction 11 – 11
2 Purpose 11 – 12
3 Eligibility 13 – 14
3.1 Eligibility on Contract /Retainership
3.2 Loan Tenure
3.3 Maximum Age
3.4 No. of Co-borrower
4 Eligible Income for arriving at maximum loan amount 15 – 19
4.1 For Salaried customers
4.2 For Non-Salaried
4.3 For Agriculturist
4.4 Income of Spouse / Children / Parents / Siblings
4.5 Expected rental from the proposed house property
4.6 Adding back depreciation to the Net Income
5 EMI / NMI Ratio 19 – 20
6 Processing and sanctioning of Home Loan through LOS 20 – 23
6.1 Staff Individual Housing Loan sanction through LOS
6.2 End to End LOS process flow
6a Processing and sanctioning of Home Loans through RLMS
7 Opening of Home Loan account in CBS through LOS 24 – 26
8 Loan to Value (LTV) ratio 27 – 28
9 Maximum Loan Amount 29 – 30
9.1 Maximum Loan for repairs / renovation
9.2 Reimbursement of investment made during preceding 12
months
9.3 Home Loans:
9.3 (i) to Builders for acquisition of flat/house in their own project
9.3 (ii) for acquiring residential property from close relatives
10 Rate of Interest 31 – 41
10.1 Switch over option to existing home loan & Home top up loan
10.2 Discretionary Powers for extending concessions in switchover
fee
10.3 Standard Operating Procedure (SOP) for Switchover option
10.4 Floating Interest Rate
10.5 Fixed Interest Rate
10.6 Discretionary Powers to Circle for Interest Concession
10.7 Penal Interest on Irregular Loans
10.8 Housing Loan Interest Certificate-SOP
11 Capital Adequacy Framework 42 – 42
12 Processing Fee 43 – 45
12.1 Recovery of Processing Fee
12.2 Non-Home Charges on Repayment
12.3 CERSAI registration charges
13 Pre-closure penalty 46 – 46
14 Security 47 – 48
14.1 Primary
14.2 Collateral
15 Extension of Charge over Home Loan Property 49 – 53
15.1 Pari-passu / Second Charge
15.2 Interim Security pending creation of Mortgage
15.3 Acknowledgement of Lien
15.4 Penal interest/penalty on delayed mortgage
15.5 Entering value of primary and collateral security in CBS
pending creation of mortgage
15.6 Guidelines
16 Execution of Documents on the basis of Power of Attorney 54 – 55
16.1 For borrowers employed in Defence Services and Para
Military
16.2 Execution of Home Loan documents at select branches
in BPR
17 Financial Powers: Sanction of Home Loans 56 – 57
17.1 Purchase of house /flats which are more than 15 years
old
18 Validity of sanction 58 – 58
19 Verification 59 – 62
19.1 CIRs (Credit Information Report) from CICs (Credit
Information Companies
19.2 CERSAI System: Asset ID based verification
20 Multiple Deviations / Concessions -Approving Authority 63 – 63
21 Turn Around Time (TAT) 63 – 63
22 ‘In-Principle’ approval given to prospective Home Loan 64 – 64
borrowers
23 Record of Applications received & disposed off 64 – 64
24 Option to avail loan other than the place of construction 65 – 65
25 Equated Monthly Installment (EMI) 65 – 65
26 Repayment period 66 – 66
27 Moratorium period (Repayment holiday) 66 – 67
28 Recovery of Interest during moratorium period 68 – 68
29 EMI Reset 68 – 70
29.1 Changes in Repayment schedule Amendment
Functionality
29.2 Change in Theo Balance- Approving Authority
30 Check – off facility 71 – 72
31 Repayment through ECS / SI 72 – 72
32 Post Dated Cheques (PDCs) 72 – 74
33 Papers / Documents to be obtained along with loan application 75 – 83
Verification of KYC & Income documents
34 Security documents 84 – 86
34.1 In case of takeovers
34.2 Dispensing with obtention of Revival Letters
35 Pre-sanction survey 87 – 90
35.1 Empanelment of Verification Agencies
35.2 Recording of survey
35.3 Waiver of Pre-Sanction Survey
35.3.1 Defence / Para Military personnel under DSP
35.3.2 Corporates / Establishments / PSUs under CSP
36 Disbursement of Loans 91 – 92
37 High Value Home Loans 93 – 95
37.1 Due diligence norms for Home Loan Proposals of Rs.1cr
& above
37.2 Due diligence norms for Home Loan Proposals of Rs. 25
cr
and above
38 Title deeds verification/ Search report 96 – 102
39 Inspections 103 – 105
39.1 Pre sanction process
39.2 Post sanction inspection
40 Takeover of Home Loans from other Banks/FIs 106 – 112
41 Insurance 113 – 115
41.1 Property Insurance
41.2 Optional Life Insurance (SBI Life)
41.3 Free Personal Accident Insurance
42 Tie–up with Reputed Builders 116 – 136
42.1 More than 10 home loans in a non-BUILDER TIEUP Project
42.2(I) Process Flow for BTU approval
42.2(II) Process flow for Post tie up approval
42.2(III) Audit Observation in BTU
42.2(IV) Automatic Approval under Synergy
42.2(V) BTU for Projects Financed by the Bank
42.2(VI) Cleared project
43 Tie-up Arrangement with Defence Housing Authorities 137 – 137
44 Classification under Priority Sector Advances 138 – 140
45 45.1 Asset Valuation Policy 141 – 143
45.2 Revaluation Policy
46 New capital Adequacy Framework (NCAF): Disbursement 144 – 144
Schedule
47 47.1 Extension in repayment period on increase in rate of interest 145 – 149
for floating rate Home Loans
47.2 Extension in repayment period on increase in rate of interest
for fixed rate Home Loans
48 NPA Norms 150– 154
48.A SOP for NPA Management
49 Change of account number while regularizing Recalled 155 – 156
Assets A/c
50 50.1 Resolution Framework 2.0 For Covid-19 Related Stress – SoP 157 – 157
for Operating Functionaries
50.2 OTS scheme for Deceased Borrowers (valid upto 31.03.2022)
51 Frauds 158 – 160
52 Verification of Boundaries 160 – 160
53 Mitigation of Risks on account of Multiple Financing / 160 – 160
Submission of Forged documents
54 Safeguards against Frauds 161 – 163
55 Preventive Vigilance 164 – 165
56 Product Promotion / Marketing 166 – 195
56.1 Engagement of Builders as Marketing Associates
56.2 Empanelment of Retired Officers / Employees as
Marketing
56.3 Empanelment process of marketing consultants / HLCs /
HLAs:
56.4 Empanelment of Home Loan Counsellors (HLC)
56.5 Central registry of outsourcing agents
56.6 Operating guidelines for Home Loan counsellors &
marketing consultants
56.7 Other Instructions
57 Guidelines on Unsolicited Commercial Communication 196 – 197
(UCC)
58 Universal Distribution Network (UDN) – Corporate Agency for 198 – 202
Home Loan - SBICAP Securities Ltd (SSL)
59 Rate of Commission 203 – 220
59.1 Payable to HLCs, HLAs, MCs, MAs
59.2 Payable to Corporate Agencies/SSL
59.3 Commission structure for sourcing of Top up loan for
HLCs, HLAs, MCs, MAs and SSL
59.4 Additional payout for Cross selling of RiNn Raksha
59.5 SOP for GST
60 Publication of Name & Address of Defaulters 221 – 221
61 State Bank of India Compensation Policy (Banking Service) 221 – 221
62 ‘Key Fact sheet’ of all Home & Home related borrowers 221 – 225
63 Risk Scoring Model 226 – 227
64 Outstation Request for TIR, Valuation, etc. at Multiple RACPC 228 – 229
centres
65 Real Estate (Regulation and Development) Act 2016 (RERA) 230 – 250
Operational guidelines for the circles
66 Roles and responsibilities: Branch Sales Team Officer, 251 – 253
Agency Channel Co Ordinator, Co Ordination Desk Officer
and Processing Officer
67 Standardization of Color Coding of Files at CPCs 254 – 254
68 SOP for CERSAI Updation and noting in CBS 255 – 257
69 SOP for Creation of Mortgage and Noting in CBS 258 – 270
70 Compendium of Deviation Approvals 271 – 275
71 Circulars References 276 – 294
SBI Home Loans
General Guidelines /
Instructions
1. INTRODUCTION
This Master Circular encompasses instructions and procedures in respect of Home Loans
to individuals and other Home related loans under various schemes of the Bank. It should
be noted that the basic Home Loan product has been referred to as ‘Home Loan’ in this
circular and constitutes the foundation of all other variants that have been or are in force
at present. These variants differ in some respects from the basic Home Loan which are
elucidated in Part-II of this Master Circular. The rationales and explanations mentioned in
Part I of this circular, though referring specifically to the basic Home Loan, also apply to
the other schemes in principle alone and the differences, wherever they exist, have been
explained under the individual schemes in Part-II.
2. PURPOSE
2.1 Loans under the Bank’s Home Loan Scheme may be granted to individuals to enable
them to:
• Purchase a plot of land for purpose of construction of house (Under Realty
Loan)
• Purchase / Construct a new House / Flat
• Purchase an existing (old) house / flat or extend an existing house
• Repairs or Renovation of an existing house / flat
• Take-over of Home Loans from other Banks / HFCs / FIs
• Furnishing / Interiors as part of the project cost.
• Reimbursement of investment made from own resources during the
preceding twelve months for purchase of house / flat / Construction of house
/ Repair and extension of house.
2.2 Loans for more than one house may be granted to an individual provided:
a) Applicant(s) should fulfill the income criteria as also EMI / NMI norms after netting
off the repayment obligations of the existing loans and subject to satisfactory
conduct of existing loan(s) if any, as evidenced from statement of loan account and
CIBIL report, provided sanctioning authority is satisfied about the genuineness of
source of income and continuity of repayment capacity of the borrower. A
maximum of 3 Home Loans can be sanctioned to an Individual Borrower (2 under
Regular Home Loan & 1 under CRE Home Loan).
b) If an individual owns two or more houses and also is a Property Owner and
has loan exposure for the same, singly, or jointly then the exposure for the third
house onwards / purchase of plot will be treated as CRE Home Loans. (CRE
Exposure will be treated only for Loan Exposure) (For further details, reference
may be made to CRE Home Loan scheme in Part-II).
c) Home Loan proposals for acquiring more than two units in the same
Residential Housing project / Cooperative residential housing Complex will not
be permitted.
d) Home loans will not be permitted where Builder / Partner / Director is acquiring
flat / house / unit / plot in the project developed by them / their Company
(except under Differential Offering for Non-Salaried Segment & IMGC HL
Product – for further details, reference may be made to Product Details in
Section-II). However, these instructions will NOT be applicable in Re-Sale
cases provided the Seller is not related to the Purchaser.
e) Takeover of Home Loans availed by an individual borrower from other Banks

/ HFCs / Financial Institutions may be considered under certain circumstances
after strictly following the procedure laid down in Para 40.
2.3 Granting loans and advances to relatives of Directors of the Bank:

Without prior approval / knowledge of the Board, no loans and advances shall be
granted to relatives of the Bank’s Chairman / Managing Director or other
Directors, Directors (including Chairman/Managing Director) of other banks and
their relatives, Directors of Scheduled Co-operative Banks and their relatives,
Directors of Subsidiaries / Trustees of Mutual Funds / Venture Capital Funds set
up by the Bank or other banks.
(For details and operational guidelines, pl refer to Loan Policy and Circular no R
& DB / BOD-BOD/39/2020 – 2 Dated 2 Dec 2020)
(BACK TO INDEX)
3. ELIGIBILITY
Individual(s) over 18 years of age with steady source of income, including persons
engaged in agriculture & allied activities.
Only the Property Owner(s) will be allowed to join as Borrower / Co-Borrower. Related
earning Family Member viz Parents / Spouse / Children / Siblings can join as a Co-
Borrower even if NOT Property Owner, with deviation from DGM (B&O).
In case the property holder is not having independent source of income, the income
earning family member viz Parents / Spouse / Children / Siblings, may join as Co-borrower
for the loan and his or her income can be taken for arriving at loan eligibility. For details
please refer para 4.4.
3.1. Eligibility: Employees on Contract / Retainership:
For employees on contract / retainership no deviations will be obtained in cases where

the applicants are providing their services on contract basis which are renewable in nature
and the Sanctioning Authority (not below the rank of SMGS-V) is convinced about the
continuity of repaying capacity of the applicant(s).
In cases where Sanctioning Authority is below the rank of SMGS-V, approval of deviations
from AGM (RBO) / (Branch) / (CPC) will continue to be obtained on case to case basis.
3.2 Loan Tenure:

Upto 30* years subject to liquidation of the Home Loan before the borrower reaches the
age of 70 years (75 years under Privilege & Shaurya HL, Apon Ghar & Shaurya Navy HL,
60 years under NRI HL and 65 years under Realty Loan). Age of the Youngest Earning
Co-Borrower can be considered for arriving at Maximum Loan Tenor.
3.3 Maximum Age:

Maximum age limit for a Home Loan borrower is fixed at 60 / 65 / 70 / 75 years, i.e., the
age by which the loan should be fully repaid, subject to availability of sufficient, regular
and continuous source of income for servicing the loan repayment. Sanctioning authority
is, however, left with discretion to sanction loans to individuals above the age of 70 years,
provided Son / Daughter / Spouse, who is a legal heir preferably below 50 years of age
(however, in case the proposed Co-borrower is over 50 years and the requested loan
tenor is sufficient to liquidate the Loan Amount before the Co-Borrower turns 70 years
can be considered) , with sufficient income for servicing the loan repayment, joins as Co-
borrower. If the proposed Co-Applicant is not a Property Owner and only his / her income
is to be considered for Loan Repayment, then should be made the Primary Borrower in
RAAS. Further, Loan repayment in such cases should be made through a joint deposit
account / current account in the names of all the joint borrowers / guarantors. If, the
number of co-borrowers in these cases increases to more than 3 due to inclusion of legal
heirs, the proviso of para 3.4 would not be applicable.
3.4 No. of Borrower & Co-Borrowers:

Restricted to maximum 3 including Spouse / Children / Parents / Siblings. However, AGM
(Region / Branch) can relax maximum number of Co-borrowers provided the repayment
is made through an Account with the Bank in the Joint Names of all the Borrowers.
3.5 Margin Money:
The difference between the Loan sanctioned and the Project cost would be considered
as Margin Money. This is also referred to as Down Payment. Margin Money has to be
brought in upfront / proportionately by the borrower in all cases and evidence of payment
to Builders / Architect / other vendors have to be furnished to the Bank along with Bank
statement recording the same. Operating Units have to unfailingly verify and ensure the
source and payment of Margin Money.
Margin Money may be brought in by the customer from Own Savings, Liquidation of
Existing investments, Loans from Friends / Family or any other secured Loans.
(Provision for addition of Unrelated Co-borrowers / Guarantors has been

withdrawn)
(BACK TO INDEX)
4. ELIGIBLE INCOME FOR ARRIVING AT MAXIMUM LOAN AMOUNT
4.1 For Salaried Customers:

Form 16 or ITR for last two years will be obtained for all salaried applicants. However, the
maximum permissible loan amount for all salaried applicants will be calculated based on
Net Monthly Income arrived at based on
(i) the salary income appearing in the latest salary slip / salary certificate.
PLUS
(ii) other incomes which are either appearing in the Salary Slip or / and Form-16 or
/ and IT Return such as variable pay, performance / production linked incentives,
bonus, overtime allowance, reimbursement of expenditure, etc. may be included
in the salary income on basis of the average of the last two years after excluding
taxes and statutory deductions.
In case of salaried person, no deviations should be asked for the break in service for a
brief period of up to 3 months during the last two years provided the applicants are
currently in the Service. AGM (Region) / (Branch) will have discretion in permitting
relaxation in
i) break in service beyond the period of 3 months
ii) non-availability of Form-16 or IT Return for the last two years.
iii) Form 26AS to be obtained if available, in cases where Form-16 is Partly Available
/ Not available.
NOC from the employers (Banks and other organizations) will not be insisted upon when
their employees seek Home Loans from our Bank.
4.2 For Non-Salaried Customers:

(Businessmen / Professionals / Self-Employed):
(i) I.T. Returns for last three years, preferably along with Form 26AS to be obtained for
all non-salaried applicants. Maximum permissible loan amount will be calculated
based on Net Annual Income appearing in the latest Income Tax Return. IT returns
should be filed with IT authority within reasonable time. If ITRs of last two years / more
submitted by applicant(s) are filed by Applicant(s) with IT authority on the same date/
same financial year, then home loan proposals will be considered after obtaining
administrative approval from DGM ( B & O) duly verifying the ITRs , reason for delay
in filing of ITRs and after satisfying about the genuineness and steadiness of source
of income and continuity of repayment capacity of the borrower(s). Any unusual
changes / disproportionate variation in income should be commented upon and it
should be seen if the income is sustainable.
(ii) Existing norms for adding back the depreciation to the Net Annual Income of the
individuals running their business / profession on proprietorship basis will remain
unchanged (details mentioned in Para 4.6.)
(iii) Any disproportionate variation, say more than 20%, in current year income as
compared to the previous year should be examined judiciously and the sanctioning
authority should satisfy themselves about the reasons for such major variations.
(Ref. e-Circular NBG/PBU/HL-HOME LOANS/39/2014-15 dt 10.02.2015)
(iv) Income documents for Non-Salaried Borrowers: Modified Instructions:
Borrower Type Extant Norms Revised norms
Non-Salaried In case of Home Loans In case of Home & Home related

Businessmen to non-salaried Loans to Non-Salaried customers,
customers, Income Tax Income Tax returns and Balance
returns and Balance Sheets for last three years will
Sheets for last three continue to be mandatory. Audited
years will continue to be Balance Sheet will be required from
mandatory. borrowers who are classified for
requirement of Audited Balance Sheet
as per the provisions under section
44AB of the Income Tax Act.
However, the Audited However, Audited Balance Sheet is

Balance Sheet will be NOT mandatory for cases of
obtained Businessmen, where Total sales /
Turnover / Receipts are more than Rs
1.00 Crore but less than Rs 10.00
(i) if total annual sales Crores provided
or turnover or
gross receipts
exceed Rs. 1 crore • Aggregate of all amounts
in case of received including amount
customers received for sales, turn-over or
engaged in gross receipts during the previous
business, or Gross year, in cash, does not exceed 5%
Receipts exceed of the said amount
Rs. 1 crore in case
Borrower Type Extant Norms Revised norms
of customers
engaged in
• Aggregate of all payments made
business.
including amount incurred for
expenditure, in cash during the
previous years does not exceed
5% of said payment
(Certificate from Chartered

Accountant be obtained
mandatorily certifying that the
Total Cash Receipts and cash
Payments in the Previous Year
does not exceed 5% of Total
Receipts and Total Payments)
Non-Salaried If gross receipt in one No Change.

Professional year exceed Rs. 50 lacs
in case of customers
carrying on profession. Balance Sheet and ITR will be
obtained, and Audited Balance Sheet
will be required who are classified for
requirement of Audited Balance Sheet
under provision of section 44AB of the
Income Tax Act.
(Refer Circular No NBG / RE / H&HD-HL / 26 / 2022-23 dated 01st September 2022
4.3 For Agriculturist:
NAI will be arrived at, based on the nature of their activity (e.g. farming, dairy, poultry,
orchards, etc.), land holding, cropping pattern, yield etc. and average level of income
derived there from in the area.
4.4 Income of Spouse / Children / Parents / Siblings:
In addition to the applicant’s income, Income of Spouse / Children / Parents / Siblings

may be considered for arriving at maximum loan amount subject to following conditions -
a) If the proposed property is held jointly with the Spouse / Children / Parents / Siblings
then all the joint holders of the property should join as co-borrower, but in cases where
the property is held in single name of the borrower, the Spouse / Children / Parents /
Siblings may join as co-borrower or as guarantors.
b) Co-borrowers / Guarantors (wherever guarantor’s income is considered for arriving at

loan eligibility) should be employed / engaged in business including Agriculture /
profession etc. for a minimum period of one year and has a steady source of income
evidenced by salary certificate, Form 16 or Income Tax Return and repayment should
be by debit to his/her salary account maintained with us or by means of SI / ECS /
NACH issued from a joint account maintained by the borrower with the Co-borrowers
/ Guarantors.
4.5 Expected Rental from the proposed house property:
Computation of expected rent accruals

a) While computing maximum eligible loan amount, expected rent accruals from the
proposed house / flat being let out (net of taxes, cess etc.) may be reckoned, subject
to maximum amount equivalent to the applicant’s Net Monthly Income (NMI) / Net
Annual Income (NAI).
b) The reasonableness of the expected rent accruals should be established keeping in

view factors such as location of the property, area of the house/flat, rentals prevailing
in the area etc. Further, expected rent accruals should not be considered in case of
‘SBI-Realty’ Home Loans.
4.6 Adding back depreciation to the Net Income
Sanctioning authorities may permit adding back of depreciation to compute Net Annual
Income of the borrower, subject to the following conditions:
(a) The facility will be confined to businessmen, professionals and self-employed

individuals who run the business/activity on proprietorship basis.
(b) Sanctioning authority will ensure verification of fixed assets over which depreciation
is claimed by the borrower during the pre-sanction inspection process.
(c) The depreciation amount will be ascertained on the basis of previous three years
‘Audited Balance Sheet’ of business / activity and the latest audited balance sheet
should not be older than 9 months.
Depreciation that is allowed to be added to the net income will be average depreciation
during the last three years or depreciation for the current year whichever is lower.
Repayment obligation on account of loan, if any, availed by the borrower for purchase of
fixed assets will be deducted while arriving at the net income of the borrower for the
purpose of loan eligibility. DSCR of the existing loan(s) must remain within the
corresponding benchmark values of DSCR as per the Bank’s policy.
(BACK TO INDEX)
5. EMI / NMI Ratio
(a) Net Annual Income-wise graded ratio is as under:
Net Annual Income EMI / NMI Ratio

<= Rs. 1.20 lac 20%
>Rs. 1.20 lac & <= Rs. 3 lacs 30%
>Rs. 3 lacs & <= Rs. 5 lacs 55%
> Rs. 5 lacs & <= Rs. 8 lacs 60%
> Rs. 8 lacs & <= Rs. 10 lacs 65%
> Rs. 10 lacs 70%
(Ref.: e-Circular NBG / PBU / HL-HOME LOANS / 39 / 2014-15 dt 10.02.2015)
There will be no discretion vested with the Circle Authorities for approval of relaxation in
the EMI / NMI ratio.
Relaxation in EMI / NMI ratio for Salaried class as under:
Salaried Segment:
Net Annual Income Permissible EMI/NMI ratio CIBIL Score
> Rs. 10.00 Lacs 70% Below 750

> Rs 10.00 Lacs 75% 750 and above
(Cir no NBG/RE,H&HD-HL/9/2019 - 20 Dated 16 Apr 2019)
Equated Monthly Installment (EMI) for the purpose of computing the EMI / NMI ratio will
include all EMIs towards existing loans and the proposed loan, therefore, existing EMIs
should not be deducted from Gross Monthly Income for the purpose of computation of
NMI.
EMIs towards existing loan accounts with residual tenure not exceeding 6 months will be
excluded for the purpose of calculating EMI / NMI ratio in case of under construction
projects.
(b) Limit enhancement due to SBI Life premium:
In cases where the customer opts to avail loan for funding premium of SBI Life policy,
the stipulations are as under:
Margin on Premium: Zero.

Loan limit will be increased by the premium amount and a separate account under SBI
Suraksha Loan will be opened. The loan limit sanctioned for SBI Life premium must not
be taken into account for arriving at LTV ratio on Home Loan.
Interest Rate: The loan will carry the same rate of interest after adding the premium
amount to the loan amount.
EMI / NMI Ratio: Increase in EMI / NMI Ratio to the extent caused by addition of premium
amount to the Loan Limit will be automatically permitted.
(BACK TO INDEX)
6. PROCESSING AND SANCTIONING OF HOME LOANS THROUGH LOS
The processing and sanctioning of Home Loan proposals through LOS is mandatory to
comply with the Bank’s laid down norms and to adhere to the regulatory requirements i.e.
inclusion of Risk Scoring Model and CIBIL Scores in the appraisal process.
The member secretary of the concerned committee will sanction / underwrite loans in
LOS asper the delegation of financial powers. The User Control Officer (UCO) of RBO /
LHO has to map the designation of the officers in LOS through FinnOne Master for
smooth functioning as under:
Scale of Member Designation to be assigned

S.No. Name of Committee
Secretary through Master
1 CLCC Scale-IV Secretary CLCC
2 LCCC Scale-V Secretary LCCC
3 RCCC Scale-IV / Scale-V Secretary RCCC
4 CCSC Scale-IV / Scale-V Secretary CCSC
5 CCCC Scale-VI Secretary CCCC
6.1 Staff Individual Housing Loan:
A separate functionality has been rolled out in LOS w.e.f. 25th January 2018 for
processing and sanction of Staff Individual Housing Loans. Hence, it has been decided
to implement process and sanction of Staff Individual Housing Loans at LOS platform with
immediate effect, mandatorily.
6.2. End To End LOS Process Flow
End to End process flow has been implemented in LOS w.e.f. 20th November, 2017. In
order to streamline the role of Co-Ordination desk at RACPCs / RASMECs and obviate
complaints, if any, delay etc., a Standard Operating Procedure (Annexure HL-AV and
User Manual (Annexure HL—AW), placed in Part III of Master Circulars, to be followed
by the operating functionaries, has been prepared.
2. Salient features of the End to End LOS process flow are as under:
➢ Additional stage at the Co-ordination Desk (COD) level has been introduced in LOS
process.
➢ Stage Reversal of proposals from the subsequent stages in LOS to QDE is not
permitted.
➢ COD officer will raise the demand for Reports from the various empanelled Agencies
/ Vendors of the Bank through the FII (Field Investigation Initiation).
➢ After receiving all necessary reports, FIV (Field Investigation Verification) and FIC
(Field Investigation Completion) will be performed by the processing officer.
➢ ‘Property De-dupe‘ button is mandatory in LOS to protect the Bank against multiple
finance against same property while processing / sanctioning of a home loan proposal
in LOS. De-dupe of property takes place on Address 1, Address 2, Address 3 and Zip
code parameters in the existing database of properties sanctioned in LOSPB. The
matching of address is performed on basis of weight percentage defined in the system,
based on which the matching records get selected and displayed in the front end for
processing / sanctioning officer to take further decision.
➢ In this regard, we advise that the processing officer / sanctioning officer needs to take
following action, if any record displayed after ‘Property De-dupe’:
a) Peruse the matching property records as displayed and cross verify with
proposed property being processed / sanctioned.
b) Properly record it in the recommendation / appraisal memorandum with
appropriate valid reasons while taking decision to go ahead with the
proposal or rejecting the proposal on basis of property de-dupe.
Please ensure strict compliance. Violation of these instructions may attract accountability.
➢ Authorization of COD rights has been given at Circle level.
➢ UND (underwriting) will start only after completion of stage FII, FIV, FIC and DDE.
All operating units are advised to be guided by the instructions contained in the SOP
and User Manual.
6a. Processing and sanctioning of Home Loans through RLMS
The processing and sanctioning of Home Loan proposals through RLMS is mandatory in
all BPR Centres to comply with the Bank’s laid down norms and to adhere to the
regulatory requirements i.e., inclusion of Risk Scoring Model and CIBIL Scores in the
appraisal process. Owing to the in-built rule engines in the application, RLMS is capable
of computing the maximum eligible amount based on EMI / NMI and LTV, raise deviations
wherever required, and pick the correct interest rate based on CIC score.
All variants of Home Loans and Home related Loans except Staff Individual Home Loans
has been rolled out in RLMS. Vendor Verification Module (VVM) also has been rolled out
for obtention of various reports viz., Title Investigation Reports, Property Valuation
Reports, Property Visit Reports, Residence / Employment / Business / ITR verification
reports from respective empanelled vendors. Usage of VVM has been made mandatory
vide e-circular no. NBG/RE,H&HD-HL/32/2022 – 23/ 735/2022 – 23 dt 28-09-2022.
Also, to enable capture real time inspection data and geo tagging of the property under
inspection, VVM SIO App has been rolled out on Android platform. (Refer e-circular no.
NBG/RE,H&HD-HL/33/2022 – 23/ 763/2022 – 23 dt 01-10-2022.)
The new roles for L & T officer, Data Entry Cell have been created along with the existing
roles of Co-ordination Desk, Processing Officer, Underwriter, Documentation and
Disbursement Officer and CPC Head. User Manuals for all the roles have been uploaded
in State Bank Times » My Workspace » Departments 2 » REHBU » Products » SOP.
Disbursement Module for RLMS has also been rolled out to enable Straight Through
Processing of data from RLMS to CBS with minimal manual intervention. Various critical
data such as Loan Limit, Loan Term, Moratorium Period, Security Type, Security Value,
Project Cost, Interest Rate, Interest Repayment start date, Principal Repayment start
date, Repayment frequency, Scheme Code, Activity Code etc., will flow from RLMS to
CBS automatically, which will have direct impact on various norms such as LTV ratio,
classification of account as PSL, classification of account as NPA etc. User Manual for
the same has also been placed in the path shown above.
(BACK TO INDEX)
7. OPENING OF HOME LOAN ACCOUNT IN CBS THROUGH LOS
➢ All Home Loans (Term Loan) accounts will be opened through LOS mandatorily with
effect from 16th June 2014. The opening of Maxgain (overdraft) account through LOS
has also been made mandatory w.e.f. 1st October, 2014.
7.A. HOME LOANS AND HOME RELATED LOANS DISBURSEMENT OF

LOAN AMOUNT THROUGH LOS STD OPERATING PROCEDURE
1. Presently, after sanction and documentation of HL & HR loans, disbursement of loan

instalment is done through Core Banking Solution (CBS). The operating officials are
required to complete various steps like Open Loan Account, Additional Details, Loan
Short Details, Loan Approval, Loan Acceptance, Repayment Schedule Generation,
Collateral Creation, UCC details, CISLA, Social Attributes, Employer Relationship etc.,
before disbursement of loan amount by feeding data manually in CBS. (For details
please refer to circular No NBG / RE,H&HD-HL / 106 / 2019 – 20 Dated 23 Mar 2020)
2. With a view to minimise manual intervention and to improve quality of data captured
during loan account opening and disbursement process, GITC, Belapur has
developed a new functionality “DISBURSEMENT OF LOAN / LOAN INSTALMENTS
THROUGH LOS”. As per new functionality, the disbursement of loan including
subsequent disbursement will happen through LOS in single click. It means almost all
requisite steps for disbursement of loan will be performed through LOS and data will
flow from LOS to CBS automatically. As the functionality of disbursement of loans
through LOS has stabilized, it has been decided by the appropriate authority to make
disbursement of loan amount through LOS mandatory w.e.f. 01.04.2021 with the
following exceptions in the system: i. The disbursements will be made mandatory for
only Term Loan Product Codes other than Staff IHL. ii. Disbursement will be made
mandatory only for New Term Loans, Accounts partly disbursed through CBS will not
be covered.
(Cir Ref: NBG/RE,H&HD-HL/77/2020 - 21 Dated 30 Mar 2021)
3. With a view to adopt a uniform process a Standard Operating Procedure (SOP) for
disbursement of loan instalment through LOS has been prepared and appended
below:
STANDARD OPERATING PROCEDURE (SOP)

➢ Unlike the present practice (opening of loan account immediately after
completion of documentation and disbursement of loan at later date after
completing all related formalities like receipt of request letter from customer,
demand from builder, engineers/ valuer certificate etc.,), it has been decided
that the new functionality MUST be used after completing all formalities for
disbursement. This will avoid operational / data related issues.
➢ The disbursal related screen will be activated at PDOC stage post sanction of
the loan. Menu: Intray-> Home Loans / Personal Loans-> all (Screen 1). The
user will fill in the LOS application ID and search. The user will click on the
application ID and Screen 2 will appear.
➢ The user will click on the "Change Stage" tab in the (Screen 2)
➢ The user will select the loan disbursal row at new disbursal Screen 4. On
selection the "Loan Disbursement” button will be activated which when
pressed will start the disbursement journey starting from a/c opening to
disbursement and SI creation (Pls. refer Screen 5).
➢ The new screen 6 is the CBS loan a/c enquiry screen.
4. Before initiation of loan disbursement journey through LOS, user will need to
keep in mind the following:
a. This disbursement journey is applicable only for DL / TL.
b. The UCC details in CISLA, Social attributes, Employer relationship needs
manual updating in CBS.
c. Processing Fee:
➢ At charges recovery screen an option “Yes / No” will be available in LOS. Upon
selection of option “Yes” by the processing officials / underwriter, the
consolidated processing fee will be auto debited from loan account equal to
the rule parameterised at product codes in CBS. The current parameter
validated in CBS for Home Loans and Home Top Up loan is “0. 35% of loan
amount subject to recovery of minimum of Rs 2000/- plus applicable tax and
maximum of Rs 10000/- plus applicable tax.” For all other loans processing fee
is parameterised according to the applicable processing fee structure.
➢ In case of selecting “No”, fee will not be debited from loan account.
➢ If the applicable processing fee is higher / lower than the parameterised value
user will have to change the amount in LOS. And, in all such cases no fee will
be debited from loan account. The users need to recover actual consolidated
processing fee as per sanction through screen number 20453 “DEBIT TO
LOAN ACCOUNT” manually (Please refer e-circular no.: NBG / RE,H&HD-HL
/ 79 / 2019 – 20 dated 21st November 2020).
d. Interest Rate:
➢ Currently, functionality for auto flow of interest rate with increment decrement
value from LOS to CBS is under development. The default interest rate fixed
with specific product code will only be captured in CBS (please refer e-circular
no.: NBG / RE,H&HD-HL / 58 / 2019 - 20 dated 30th September 2019 advising
default interest rate at product level.)
➢ Till development completes the user needs to capture increment / decrement
value in CBS before disbursement of loan and generate repayment schedule
accordingly.
e. Wherever collateral a/c creation is involved, the collateral a/c creation (data
will flow from LOS to CBS automatically through menu in Los: Miscellaneous-
> Account Creation-> Collateral creation and Additional Collateral creation)
and authorization needs to be completed before Loan Approval. The
disbursement will fail at Loan Approval with an error message and will proceed
only after completion of collateral a/c creation and authorization in CBS.
f. Finally, after authorisation of collateral, the proceeds will be credited to the
BGL a/c number 98533 (auto populated in disbursal screen non-editable)
automatically.
g. After that the user needs to debit margin money from customers account and
loan amount from BGL a/c for onward submission of proceeds to the Builder/
Sellers.
5. After completing the process in LOS the user needs to comply with the
undernoted norms meticulously:
a) While remitting the loan amount to builder / seller by debiting BGL a/c, the
checker of the transaction will ensure that the terms of disbursement have
been complied with.
b) The operating units needs to ensure no loan is opened for tenure beyond 360
months.
c) Various critical data such as Loan Limit, Loan Term, Moratorium Period,
Security Type. Security Value, Project Cost, Interest Rate, Interest Repayment
start date, Principal Repayment start date, Repayment frequency, Scheme
Code, Activity Code etc., will flow from LOS to CBS automatically which will
have direct impact on various norms such as LTV ratio, classification of
account as PSL, classification of account as NPA etc.
d) Hence, after completing the process the user MUST check the above
mentioned critical data in CBS and if any modification is required it should be
done immediately without fail.
e) Till stabilisation of the functionality the current process for disbursement of loan
amount through CBS will continue as hitherto.
(BACK TO INDEX)
8. LOAN TO VALUE RATIO (LTV):
Maximum loan amount shall be restricted to the LTV ratio as prescribed by RBI, calculated
on the Lower of the following values:
Home Loan Amount LTV Ratio Discretionary Power for

approving concession in LTV
Up-to Rs. 30 lacs 90%
Above Rs. 30 lacs and upto Rs. 75 lacs 80% NIL
Above Rs. 75 lacs 75%
I. Value mentioned in agreement to sale plus one time cost of additional amenities &
other costs related to the property which are permanent in nature and add up to the
realizable value of the security / property (viz. Cost for Furnishings / Interiors,
Township Corpus Fund, One time maintenance fund / deposit / corpus, Development
Charges, Premium for insurance of mortgage Property, Electrical fittings, one time
Generator Charges, Club House Membership charges, Electricity / Water / Sewerage
Board one time charges / deposits, cost of rooftop Solar Photo Voltaic System , GST
etc. Now GST will be added as part of Project Cost for assessing the loan amount in
lieu of VAT, Service Tax etc.. However, Stamp duty, Registration Charges and other
documentation charges, which are not realizable in nature will not be included in the
value of the property/agreement to sale for arriving at the loan eligibility,
AND
II. Realizable Value as per the latest Valuation Report.
Inclusion of Stamp Duty, Registration Charges and other Documentation Charges in

project cost of dwelling unit not exceeding / up-to Rs. 10 lacs
Stamp Duty, Registration Charges and other documentation charges has been permitted
to be added to the cost of the house / dwelling unit for the purpose of calculating LTV
Ratio in cases where the total project cost of the dwelling unit does not exceed Rs.10
lacs.
(e-Circular No. NBG / PBU / HL-HOME LOANS / 7/2015-16 dated 27.04.2015)
A) Valuation formats to be used for carrying out valuation Home Loans and Home Related
Loans (except Reverse Mortgage Loans) is as per Annexure HL-P(A) OF PART II OF
Master Circular:
B) The following change has been made in the extant formats for valuation:
“Last paragraph of Bank’s standard valuation format as per Annexure XIV under Circular
no CCO / CPPD-ADV / 49 / 2019 - 20 Dated 3 Jul 2019 to be substituted by the following
paragraph:
As a result of my appraisal and analysis, it is my considered opinion that the Realizable

value of the above property in the prevailing condition with aforesaid specifications is Rs.
_________ (Rupees ______________ only)”.
All other particulars of extant valuation formats will remain unchanged. Extant Valuation
format for Reverse Mortgage Loan will remain unchanged.
C) For the purpose of determining the present value of the property mortgaged / to be
mortgaged, the Realizable value should be taken into consideration for take Over of home
Loans, Top Up loans and P-Lap loans.
Product / Scheme Nature of property Value of property to be

considered or
calculation of eligible
loan amount
Home loan / Home loan Ready to move in house / flat
variants / under construction flat /
under construction house
Takeover of Home
loans
SBI Realty Plot
Home Top Up loan Property mortgaged for Realisable value

underlying home loan
P-LAP Residential / Commercial
property
Reverse Mortgage loan Residential property
(BACK TO INDEX)
9. MAXIMUM LOAN AMOUNT:
Maximum loan amount will be LOWEST of loan amount assessed on the basis of
a) Permissible EMI / NMI ratio

b) Maximum permissible LTV ratio
c) Loan amount applied for
i) In case of construction of individual house, where the plot is already owned by the
borrower, the LTV will be calculated on the estimated cost of construction, duly vetted by
the empanelled valuer, plus the Realizable value of the plot (as per the latest valuation
report). However, the maximum loan amount will be restricted to the estimated cost of
construction.
ii) Adding cost of furnishings / interior to the cost of house / flat:
25% of the Agreement Value. However, the maximum loan amount will be restricted to
the stipulated LTV & EMI / NMI Ratio. The cost of interiors / Modular Kitchen / Fixtures /
Furnishing etc., which add-up to the realizable value of the property, will be added to the
Agreement Value / project cost, if already not added, for arriving at LTV. Amount towards
interiors / Modular Kitchen / Fixtures etc. will be disbursed to the borrowers in two or more
instalments based on actual progress in works relating to interiors / furnishing.
(Ref. e-Circular NBG / PBU / HL-HOME LOANS / 39 / 2014-15 dt. 10.02.2015 and NBG
/ RE,H&HD-HL / 9 / 2019 - 20 Dated 16 Apr 2019 & NBG / RE, H&HD-HL / 62 / 2021-22
dated 15th March 2022)
iii) Inclusion of Cost of Roof Top Solar Power System:
The cost of Roof Top Solar Power System may be included in the cost / agreement to
sale value for arriving at the Home Loan eligibility for purchase / construction / repair and
renovation of residential units in respect of all applicants willing to install such systems.
9.1 Maximum Loan for repairs / renovations

Maximum limit for repair and renovation normally should NOT exceed Rs. 10 lacs. Loans
exceeding Rs. 10 lacs will require prior administrative clearance from General Manager
(Network).
9.2 Reimbursement of investment in housing, made during the preceding
12 Months:
a) Home loan may be sanctioned for reimbursement of investment made by the borrower
in housing during the preceding 12 months subject to the following conditions: –
i. Reimbursement will be restricted to the investments made by the borrower
from own resources or through borrowings from friends, relatives and
employers,
ii. Reimbursement will not be permitted if the investment in the property is made
through borrowings from Banks / HFCs / NBFCs / Other FIs, etc. Under such
circumstances, the Loan from the existing lender can be taken over subject to
compliance of extant norms applicable for take-over of Home Loans,
iii. Small expenditure like furnishing, wood work will not be considered for
reimbursement. Reimbursement will also not be permitted for investment
made in acquiring vacant plots,
iv. The property proposed to be financed should be free from all encumbrances.
b) Quantum of reimbursement will be based on:
i) Present Realizable value of the property as per the valuer’s certificate less
margin (arrived based on maximum permissible LTV), or
ii) Investment made by the borrower less margin, whichever is lower.
Expenditure receipts should be obtained and kept on record.
c) LTV ratio applicable under Home Loan will be followed.
9.3 Home Loans (i) to builders for acquisition of flat / house in their own
project, (ii) for acquiring residential property from close relatives:
(i) Home loans will not be permitted where Builder / Partner / Director is acquiring flat /
house / unit / plot in the project developed by them / their Company.
(Permitted only under Differential Offering for Non-Salaried Segment)
where the applicants are acquiring residential property from their own close relatives other
than spouse such as parents, siblings etc., Home Loan proposals may be considered
after obtaining deviation from DGM (B&O) in cases where Sanctioning Authority is upto
the rank of SMGS-V. Where the Sanctioning Authority is a Credit Committee, the
necessary details should be incorporated in the loan proposals to enable the sanctioning
authority to take a view in the matter. In all such cases, necessary due diligence should
be carried out to ensure that the transaction is genuine.
(BACK TO INDEX)
10. RATE OF INTEREST:
For current interest rates and discretionary powers for approval of pricing concessions,
reference may be made to latest interest rate circulars and other circulars issued from
time to time or website of the Bank.
Special interest rate is available to women borrowers, subject to compliance of the

following eligibility criteria:
The woman should be the Sole Owner / Co-Owner of the Property or

Applicant / Co-Applicant in the Home Loan.
In terms of instructions issued by Reserve Bank of India vide notification no. DBR. DIR.
BC. No. 14 /13.03.00 / 2019-20 dated 4th September 2019, it has been decided that
interest rate on Home Loan and Home Related Loan products will now be linked to the
external benchmark i.e., RBI’s Repo Rate. New Lending Rate (EBLR) linked to the
External Benchmark (Repo Rate) has come into effect from 01st October 2019.
Interest Rate re-set will happen as an when there is a change in the Benchmark Rate
(RBI Repo Rate) as per Banks extant instructions in force. The spread which will be
charged over RBI Repo Rate is sum of Credit Risk Premium and other cost including
operating cost. The Bank shall at any time and from time to time be entitled to change
Credit Risk Premium when borrower’s credit assessment undergoes change. Also, other
cost including operating cost can be altered periodically at Bank’s discretion.
The Rate of Interest on Home & Home Related Loans has since been linked to CIBIL
score wef 01st April 2022.
CRP linked to various CIBIL Score Bands is as under:
CIBIL SCORE APPLICABLE CRP

> = 800 0.00%
750 - 799 0.10%
700 -749 0.20%
650 - 699 0.30%
550 - 649 0.50%
< 550 NO LOAN TO BE SANCTIONED
NTC = "101-150" 0.30%
NTC = "151-200" 0.20%
(At present NTC score of “-1” is being given a CRP of 0.20%, after rollout of
development the CRP for NTC will be as above)
The Special Rate of interests advised during campaigns are not available to the existing
Home Loan borrowers with BASE / SBAR / RLLR / MCLR rate who is exercising option
to Switch over to EBR linked rate. For such borrowers only card rates are available based
upon the present CIBIL Score.
CRP APPLICABLE ON TOPUP LOANS
Please refer to Circular No NBG/RE,H&HD-HL/11/2022 – 23 dated 26th

May 2022
10.1. SWITCH OVER OPTION TO EXISTING HOME LOAN & HOME RELATED LOAN
LINKED TO BASE RATE / SBAR / MCLR / RLLR RATE TO THE EXTERNAL
BENCHMARK LENDING RATES (EBLR) (Circular No NBG / RE,H &HD / 65 / 2019-20
dated 14.10.2019)
• The existing Home Loan and Home Related Loan borrowers who have availed loans
linked to Base Rate / SBAR / MCLR / RLLR rate of interest are permitted to switch-
over their loan account to the External Benchmark Lending Rates (EBLR) subject to:
• Switch Over facility will be available to the loans account/s is/ are regular as on the
date of switch over and also linked with Floating Rate of Interest.
• One-time switchover fee of Rs 1000/- plus applicable taxes will be charged
irrespective of the loan limit/ D.P (Drawing Power) or Outstanding. Fee will not be
charged for switch over of Suraksha loan accounts linked to Base Rate / SBAR /
MCLR to current interest rate linked to EBLR.
• The revised Final Rate/ Card Rate (as per current EBLR structure) will be applicable
to the existing loans after switch-over.
• The Special Rate of interests advised during campaigns are not available to the
existing Home Loan borrowers with Base / SBAR / MCLR / RLLR rate who is
exercising option to Switch over to EBLR upon payment of applicable switchover fee.
For such borrowers only card rates / final rates are available based on their category
such as Salaried or Non Salaried and their respective Credit Risk Grade based on
Risk Scoring Model, LTV etc.
• In case of existing Maxgain Home Loan linked to Base / SBAR / MCLR having limit
below Rs 20.00 lacs are also allowed including Maxgain loan accounts with Loan limit
above Rs 20 Lacs to switch-over to EBLR rate. (However, Maxgain facility will be
available for Rs 20 lacs and above only in case of new home loans.)
10.2 Withdrawal of Discretionary power structure to waive the Switch Over fee:
Competent Authority has decided to withdraw the discretionary power available to
the Circle Authorities for approval of concession in switch over fee with effect from
05.02.2020.
10.3 STANDARD OPERATING PROCEDURE (SOP) FOR SWITCHOVER OPTION
REVISED SWITCHOVER PROCESS:
1. CPC / Branch to receive the application with requisite Switchover Charges of

Rs. 1000 + GST.
2. Teller to advise the applicant of the proposed / modified / new Rate of Interest
which will be applicable to the Borrower corresponding to the Applicants Credit
Score.
3. Switchover will be allowed only for Home Loans linked to SBAR / Base Rate /
MCLR which are being priced higher.
4. Teller will also advise the Applicant that any Interest Rate Concession(s) /
Benefits being given previously under the Older Interest Rate Regime will NOT
be applicable after Switchover.
5. Only if the Applicant affirms for the change to be executed, the Teller to proceed
further.
6. Teller to extract the latest CIBIL score of the Primary Applicant (First Borrower)
7. All the existing Interest Rate concessions available in the Account needs to be
removed before effecting the Switchover.
8. Teller to check the Original Limit Sanctioned and LTV Ratio – as a Premium of
0.10% is to be added to the applicable Interest Rate if the LTV > 80%, to arrive
at the Final Effective Rate.
9. A decrement / discount of 0.05% is to be given in the applicable Interest Rate
for Woman Borrower.
10. Change of Product Code from the Existing Product Code either from SBAR /
Base / MCLR through Screen Nos 7050 (for CCOD) and 17050 / 17101 (for
Term Loan)
11. New Product Codes have been mapped to all the Existing Product Codes
12. Teller has to select the appropriate Product Code and accordingly has to give
the Correct decremental value in the Interest Rate Screen in CBS to arrive at
the appropriate Pricing corresponding the CIBIL Score.
13. If the Home Loan Borrower has availed Concessions under COVID Relief
Package which is detailed in CBS Screen No 67154, detailed in CISLA Details
under Restructuring Code 10 / 11, additional premium to be added to arrive at
the Final Effective Rate as detailed in the COVID Premium Table.
COVID RISK PREMIUM PARAMETERS:
LOAN TYPE COVID FLAG VALUE LOAN LIMIT ADDITIONAL
(AVAILABLE IN CBS PREMIUM
SCREEN NO 67154) APPLICABLE
HOME LOAN 10 – RESOLUTION 1 ALL LIMIT 0.35%
HOME RELATED 10 – RESOLUTION 1 ALL LIMIT 0.35%
HOME LOAN 11 – RESOLUTION 2 <= RS. 30 LACS 0%
HOME LOAN 11 – RESOLUTION 2 > RS. 30 LACS 0.35%
HOME RELATED 11 – RESOLUTION 2 <= RS. 10 LACS 0%
HOME RELATED 11 – RESOLUTION 2 > RS. 30 LACS 0.35%
a. The current product codes linked to EBLR are already mapped with the old product
codes linked to Base / SBAR / MCLR / RLLR and it will be selected automatically.
However, a default rate has been defined at product level. Therefore, in case a
customer is eligible for Credit Risk Premium other than CRP defined at product level
the interest rate needs to be set up manually in CBS as per instructions provided in
para (a) (b) and (c) of e-circular no. NBG/RE, H&HD-HL/58/2019-20 dated 30th Sept
2019.
b. The switchover fee needs to be collected upfront.
c. The switch-over fee recovered from borrowers will be directly credited to following
BGL a/c : BGL A/c No. 4899165 (HL Switch Fee Recovered A/c)
d. The menu in CBS for switch-over of floating interest account is as follows:
e. Loan tracking>Existing Account>Maintenance>Account Creation - in drop down menu
choose option as under:
A. BASE to EBLR –
a. CCOD - Screen 7050 » Option (W)
b. DL/TL - Screen 17050 » Option (W)
B. SBAR to EBLR –
a. CC/OD - Screen 7050 » Option (W)
b. DL/TL - Screen 17050 » Option (W)
C. MCLR to EBLR –
a. CCOD: Screen 7050 » Option (W)
b. DL/TL: Screen 17050 » Option (W)
D. RLLR to EBLR
a. CCOD: Screen 7050 » Option 9
b. DL/TL: Screen 17050 » Option 5
Format of Option Letter
Option for existing floating rate customers to switch over to current card rate)
State Bank of India ________________
Dear Sir,
HOME LOAN ACCOUNT NO____________________________
OPTION TO SWITCH TO CURRENT INTEREST RATE STRUCTURE
1. I / We invite a reference to the home loan availed by me / us from the Bank as

detailed above. The present outstanding in the Account is Rs. ____________.
Interest Rate on the Home Loan is presently being linked to SBAR / Base Rate /
MCLR.
2. I / We understand that State Bank of India is providing an option to the existing

Home Loan borrowers to switch over to the current card interest rate. The effective
rate of Interest on the loan outstanding will be charged at the rate of _____%
(spread) above RBI’s Repo Rate which is _______% p.a. The present effective
rate of interest being ______% p.a calculated on daily balance of the loan amount
at monthly rests, subject to the interest rate reset from time to time as per Bank’s
extant guidelines in force, on the basis of prevailing RBI Repo Rate The Spread is
sum of Credit Risk Premium of ____% and Other Costs including Operating Costs.
The Bank shall at any time and from time to time be entitled to change Credit Risk
Premium when borrowers Credit Assessment undergoes a change. Also, other
cost including Operating Cost can be altered periodically at Bank’s discretion.
3. I / We further, enclose a debit note/cheque no……………… dated……………… for

Rs……………/ towards payment of one-time switch-over fee. [Strike-out the clause
whichever is not applicable]
4. I / We have also been advised by the Bank that to effect the Interest Rate Switch,
extraction of CIBIL Score is mandatory, as such I / We, agree and give my / our
consent to the Bank for extraction of the CIBIL Score for effecting the Interest Rate
Switch.
5. I / We have also been advised by the Bank that any Interest Rate Concessions
which were previously available in the Home Loan Account will not be made
available after effecting the Interest Rate Switch and the Interest Rate Switch once
exercised will be NON-REVERSIBLE.
6. All the other terms and conditions, I / We had agreed to, while availing the said
Home Loan will remain unchanged. I/We request you to change the interest rate
structure in my above said Home Loan account with effect from
………………(date). I / We also undertake to replace / change the mandate for
NACH / ECS / S.I. earlier given to the Bank for repayment of loan.
Yours faithfully,
Borrower(s)
Place: Date:
Terms and conditions stated in this letter are accepted by me / us as a guarantor(s)
Guarantor(s)
Place: Date:
10.4. FLOATING INTEREST RATE:
Floating Interest rate on Home Loan and Home Related Loan products is now linked to
the external benchmark i.e., RBI’s Repo Rate. New Lending Rate (EBLR) linked to the
External Benchmark (Repo Rate) has been made effective from 01st October 2019.
Thereafter, it will be reset from time-to-time as per Bank’s extant guidelines on the basis
of prevailing RBI Repo Rate. The spread which will be charged over RBI Repo Rate is
sum of Credit Risk Premium and other cost including operating cost. The Bank shall at
any time and from time to time be entitled to change Credit Risk Premium when
borrower’s credit assessment undergoes change. Also, other cost including operating
cost can be altered periodically at Bank’s discretion. These facts need to be advised to
the borrowers opting for such a rate.
10.5. Fixed Interest Rate:
No fixed rate option is available on all new Home Loans wef 1st May 2011.
Home loans sanctioned prior to 01.05.2011 with Fixed ROI:
Fixed interest Rate does not change with the changes in MCLR. To effectively hedge the
interest rate risk due to the long tenure of the loans, fixed interest rate should be reset on
all existing Home Loans at fixed rate of interest option at the following frequencies on the
basis of the fixed interest rates prevailing then with ‘force majeure’ clause to alter
applicable fixed interest rates suitably and prospectively in the event of major volatility in
interest rates during the tenure of the loan.
i) At the end of every Three years for the loans sanctioned w.e.f. 17thAugust 2005.
ii) At the end of every Two years for the loans sanctioned w.e.f. 01st March 2006.
iii) At the end of every Five years for the loans sanctioned under the schemes SBI
Special Home Loan, SBI Hi-Five, SBI Easy Home Loan and SBI Advantage
Home Loan (For Fixed Rate option from 4th year onwards)
(For details, reference may be made to the respective schemes.)
Reset clause is not applicable for Loans sanctioned under Fixed Interest Rate upto 16 th
August 2005.
10.6. DISCRETIONARY POWER STRUCTURE FOR APPROVAL OF CONCESSIONS
IN INTEREST RATE ON HOME LOANS AND HOME TOP UP LOANS
For discretionary power structure to grant concessions in pricing for Home Loans and
Home Top Up or Home Related loans, reference may be made to latest Interest Rate
Circulars and other circulars issued with regard to concessions available in pricing from
time to time.
Wherever, concessions are given in applicable interest rate, we advise the authorities
concerned to exercise the discretions judiciously, on a case-to-case basis.
10.7. Penal Interest on Irregular Loans:
i) No penal interest should be charged for Home Loans upto Rs.25,000/-
ii) For Home Loans above Rs.25000/- , if the irregularity exceeds EMI or Installment
amount, for a period of one month, then penal interest should be recovered @2% p.m.
(over and above the applicable interest rate) on the overdue amount for the period of
default. If part installment or part EMI remains overdue, then penal interest should not
be levied.
iii) The sanctioning authority has been given the discretion for sanctioning waiver of
application of penal interest for default in payment of interest / installment in case of
Term Loans subject to:
(a) waiver will only be ex-post facto, i.e. the system will levy penal interest as per the
rule and sanctioning authority can permit refund.
(b) Discretion should be utilized only where the borrowers’ claims for waiver is
merited on facts such as late presentation of PDCs / ECS by us etc.
RACPCs / Branches should send letters as per Annexure-HL-AG to all the

borrowers to caution them against occurrence of irregularity in the accounts. A
copy of the Notice may also be displayed in the RACPCs/Branches noticeboard
for information of all the borrowers. Notice as per Annexure-HL-AH should be
addressed to all defaulting borrowers advising them to regularize the loan within
30 days of occurrence of irregularity and his/her liability to pay penal interest in
case of failure to regularize the loan within the stipulated period.
10.8 HOME LOAN INTEREST CERTIFICATE -SOP:
Home loan customers approach the Bank for issuance of provisional as well as final Home
Loan Interest Certificate. Branches are required to download the same and issue interest
certificates to the customers who approach them.
Standard Operating procedure for issuing of home loan interest certificate by Branches
is given below:
Interest certificates and Provisional Certificate for financial year are available in Branch
Report Folder dated 31st March, XXXX & 30th April XXXX.
A. Provisional Interest Certificates:
i) For Term Loan Accounts: Interest Certificate_Lony 3004.txt.gz

ii) For Maxgain Accounts: Interest Certificate_Depy 3004.txt.gz
B. Final Interest Certificates:
i) For Term Loan Accounts: Interest Certificate_Lony 3001.txt.gz

ii) For Maxgain Accounts: Interest Certificate_Depy 3001.txt.gz
3. The details process to be followed by branch / CPCs are hereunder:
➢ Branches / CPCs are required to enter correct addresses, e-mail address and
mobile no. of customers in CBS at the time of opening of home loan account.
Branches / CPCs should also put in place a necessary arrangement to update
addresses, e-mail and Mobile no. of customers upon change in their existing
details.
➢ Interest Certificates dispatched to customers registered address do not carry any
official’s signature.
➢ Request of customers, for Branch Manager’s signature may please be complied
with promptly after due verifications on the system. This may be required for
submitting the certificate to Income Tax Department.
➢ Branches needs to maintain a register to record returned mails and put in place a
system to update postal address detail in CBS.
➢ Duplicate interest certificate may be issued to the borrowers on written request.
Branch will ensure to recover charges of duplicate certificate as prevailing service
charges circular issued time to time by the bank.
4. In addition to this, Home Loan borrowers who are having INB facility can view
/download interest Certificate of their home loan accounts using
www.onlinesbi.com/personal. “Home Loan interest certificate” link is available under
“eservices / certificate” tab. The certificate can be viewed online, printed or downloaded
in pdf.
(Circular no NBG/RE, H&HD-HL/19/2018-19 DATED 09.08.2018)
5. The extant procedure of dispatching the Interest certificates centrally to all Home Loan
borrowers at addresses recorded in CBS, has been withdrawn. Format of certificates is
placed as per Annexure HL-IC, Part II.
(BACK TO INDEX)
11. CAPITAL ADEQUACY FRAMEWORK:
11.1 In terms of RBI instructions, Risk Weight and Standard Asset provisioning on
Home Loans sanctioned before 07.06.2017 are as under:
Individual Home Loan LTV Ratio (%) Risk Weight (%) Standard Asset
Amount Provisioning (%)
Upto Rs. 30 lacs <= 80 35 0.40
>80 and <=90 50 0.40
Above Rs. 30 lacs and upto <=75 35 0.40
Rs. 75 lacs >75 and <=80 50 0.40
Above Rs. 75 lacs <=75 75 0.40
CRE Home Loans <=75 100 1.00
11.2 Reserve Bank of India (RBI) has issued a notification advising changes in the Loan
to Value (LTV) Ratios, Risk Weights and Standard Assets Provisioning requirements on
Individual Housing Loans sanctioned on or after 07th June, 2017. The details are as under:
Individual Home Loan Amount LTV Ratio (%) Risk Standard Asset
Weight (%) Provisioning (%)
≤ 80 35%
Upto Rs. 30 lacs
> 80 and ≥ 90 50%
Above Rs. 30 lacs and upto Rs. 0.25%
≤ 80 35%
75 lacs
Above Rs. 75 lacs ≤ 75 50%
To boost Real Estate demand, RBI rationalised the risk weights vide their Circular DOR.
O. BP.BC.24 / 08.12.015 / 2020-21 dated Oct 16, 2020, which will remain valid till 31st
March’ 2023 as under:
Conditions Risk Weight

For Home Loans with LTV = < 80% 35%
For Home Loans with LTV >80 to <= 90% 50%
(BACK TO INDEX)
12. PROCESSING FEE
1) Processing Fee applicable is 0.35% of the Loan Amount plus applicable GST –
Minimum Rs. 2000 + GST and Maximum Rs. 10000 + GST.
For Builder Tie-Up cases, wherever separate TIR and Valuation is not
required:
i) If in case TIR and Valuation is required then the expenses at actuals will be
recovered for TIR & Valuation.
ii) All Central / State Government Employees and Defence Personnel willing to
avail Home Loan under Privilege / Shaurya scheme will only be eligible for waiver
of Processing Fee and Processing Fee will also be waived for APON GHAR
(Loan up to Rs 15.00 lacs) and Home Loan to Employees of Kerala Government
scheme, subject to recovery of actual charges (wherever TIR and Valuation
report are required.) In case TIR and Valuation is not required ,minimum
recovery clause will not be applicable.
2) In case of Insta Home Top-up Loan and Smart Home Top-Up Loan scheme, Rs
2000 + applicable tax will continue to be recovered.
3) Out of pocket expenses like, CERSAI Registration charges etc. will be recovered
from the borrowers.
4) For discretionary power to approve concession in respect of bulk proposals from
employees of PSUs / Government Organizations / reputed Companies, bulk
proposals under approved projects, for organizing short term promotional
activities like Loan Mela, etc. in area of operation or in select cases based on
overall banking relationship with the applicants, high value loans, etc. please
refer to latest circulars on processing fee. However, DMD (Retail – P & RE) has
discretionary power are as under:
Approving Authorities Discretionary Powers
Deputy Managing Director Concession up to 100% for select cases based on

(Retail – P & RE) overall banking relationship with the applicants, high
value loans and launch of different Campaigns, Subject
to:
Wherever TIR and Valuation is required maximum
recovery of Rs 10000/- plus applicable tax or actual
outgo, whichever is lower.
5) Takeover of Home Loans along with the Top-up Loans is permitted wherever the
possession of residential property has been taken by the borrower and a valid
mortgage has been created in favour of the present lender. In such cases, TIR and
Valuation reports are obtained only once. Therefore, it has been decided to modify
the consolidated processing fee to be charged for Home Top-Up Loan which is
sanctioned simultaneously along with Home Loan proposal as under:
“0.35% of Home Loan limit – Maximum of Rs. 10000 + GST and Minimum of Rs.
2000 + GST”
6) SBI HOME LOAN PAL (PRE- APPROVED LIMIT): On the basis of completion of
KYC formalities including visits to residence and workplace, verification of income
proof except property documents, pre-approved Home Loan limit will be
sanctioned to the customers subject to:
Recovery of Full Processing Fees of 0.35% of Home Loan limit – Maximum of Rs.
10000 + GST and Minimum of Rs. 2000 + GST.
However, at the time of final sanction, Processing Fees collected may be refunded
if any campaign for waiver of Processing Fees is running, additional fee, if any, will
be recovered from the customers over and above the fee already recovered. In
case a request for revalidation is received from the customer Rs 5000/-+ applicable
tax will be recovered for each revalidation of sanction. No additional charge will be
recovered for search report of the property proposed to be mortgaged for the
intervening period.
7) The Processing Fee on Home Loans is waived in respect of our Staff members
and SBI pensioners.
12.1. Recovery of Processing Fee:
The Processing Fee will now be collected upfront along with loan application. In the event
of rejection of loan proposal by RACPCs / Branches, residual amount (excluding taxes)
over and above actual expenses incurred for TIR, Valuation will be refunded to the
customer collected upfront. However, Processing Fee will not be refunded under any
circumstances once the loan is sanctioned by the Bank.
Payment to the empanelled Professionals for availing services of TIR & Valuation will be
at actuals and should be collected upfront from the customer and paid directly to the
service provider.
a. The undernoted rule has been parameterised at product level:
“0.35% of the loan amount plus applicable GST subject to a minimum of Rs 2000 plus
GST and maximum of Rs 10000 plus GST”
The system will calculate the “Processing Fee” amount as per the rule defined above and
the loan account will be debited automatically through loan tracking screen no. 012420
during loan account opening process and the proceeds will be credited to the already
mapped BGL/CGL (commission) account automatically.
12.2. Non-Home Charges on Repayment:

If a borrower remits any amount for credit of his/her Home Loan Account in a Branch
other than the Home Branch, either by way of cash, local cheque or Multi-City cheque,
drawn on any Bank, the same may be accepted without collecting Non-Home Branch
charges. However, normal charges will be recovered in case of outstation cheques which
are to be sent for collection.
12.3 CERSAI registration charges: The registration charges (on actual basis) payable
to CERSAI will be recovered from Home Loan borrowers at the time of documentation.
The limit-wise registration charges will be as under:
Loan Amount Registration Charges (per loan account)

Upto Rs. 5 lacs Rs. 50/- plus applicable GST
Above Rs. 5 lacs Rs. 100/- plus applicable GST
A separate BGL account number 3199841 (followed by five digit Branch Code and a
check digit) has since been rolled out in CBS for crediting CERSAI charges recovered
from the Home Loan borrowers.
(BACK TO INDEX)
13. PRE-CLOSURE PENALTY:
No pre-payment and or pre-closure penalty will be levied on Home Loans irrespective of
the period for which the account has run or the source of funds.
(BACK TO INDEX)
14. SECURITY:
14.1. Primary:
Ordinarily an equitable mortgage by deposit of title deeds of the immovable property

should be obtained to save high cost of legal expenses involved in registered mortgage.
The title deeds of the landed property/ flat/ house etc. must be examined by the Bank’s
advocate who should certify in the search report that the mortgagor’s title to the property
is Absolute, Clear and Marketable and that a valid equitable mortgage can be created.
Where title deeds are not available or where it is considered necessary by the sanctioning
authority, a Registered Mortgage of the immovable property should be obtained.
14.2. Collateral:
Provision of accepting liquid securities in lieu of mortgage of residential unit.

The stipulation of mortgage of the residential property financed by us, may be waived
provided in lieu thereof the loan is secured by pledge of liquid securities of adequate value
viz.,
(i) Term Deposits ( including NRE / FCNB deposits) in own name / in the name of
third party.
(ii) NSCs / KVPs in own name/ in the name of a third party.
(iii) Life Insurance Policies in own name( to the extent of surrender value), Govt.
Promissory Notes in own name or in the name of the third party etc. and such
other tangible liquid securities as may be deemed appropriate by the
sanctioning authority subject to the margins stipulated in the scheme for finance
against the securities concerned. Where ever, the security tendered stands in
the name of the third party, he/she should guarantee the home loan.
However, “Agreement to Mortgage” should be obtained with a view to further strengthen

security in addition to the documents required to pledge the liquid securities in Bank’s
favour. Also, all other extant stipulations governing regular Home Loan Scheme like
purpose, eligibility, computation of income, LTV ratio, pre and post sanction formalities
etc. will remain unchanged.
Provision of accepting other immovable properties as security in lieu of mortgage of house

/ flat financed
There may be instances where the mortgage of residential property being financed by us
is not possible or gets unusually delayed due to various reasons. If mortgage of the
property being financed by us is not possible or gets unusually delayed, the AGM (Region)
/ AGM (Branch) / AGM (CPC) may permit acceptance of security of another immovable
residential property of adequate value in lieu thereof subject to the following conditions:
i) The Realisable market value of the residential property (should not be a vacant
plot of land) should be at least 111% of the value of the Home Loan sanctioned.
ii) AGM (Region) / AGM (Branch) / AGM (RACPC), while approving the proposal,
should clearly mention as to why mortgage of the property being financed is not
possible or is expected to get unusually delayed.
iii) The ‘Agreement to Mortgage’ for the property being financed should be obtained
as security document to further strengthen security cover on the Home Loan.
All other extant stipulations governing our regular Home Loan Scheme like purpose,
eligibility, computation of income, LTV ratio, pre- and post-sanction formalities, etc. will
remain unchanged.
(BACK TO INDEX)
15. EXTENSION OF CHARGE OVER HOME LOAN PROPERTY:
RBI has mandated maximum permissible LTV for different category of Home Loan. It has
been observed that extension of charge over Home Loan property is allowed for various
category of loans such as Top-Up Loans, Education Loan, Corporate loan etc., In many
such cases, RBI mandated LTV ratio is breached after extension of charge because of
non-adherence to the laid down instructions.
In view of above, it has been decided that while extending the charge over Home Loan
property and entering of security value in CBS, the operating officials should record
details as per format provided in undernoted Annexure-I below. A copy of annexure-I
should be kept in the Home Loan file as well as in the new loan account file for which
extension of charge is allowed.
ANNEXURE-I
EXTENSION OF CHARGE OVER HOME LOAN PROPERTY
SN PARTICULARS
A. DETAILS OF EXISTING HOME LOAN
1. Home Loan Account No
2. Name of Borrowers 1.
2.
3.
3. Home Loan Limit Rs.
Sanctioned on……………..
4. Project Cost of Home Loan Rs.

5. Realizable Value of property at the time of Rs.
origination of Home Loan as per Valuation Date of Valuation:……………
Report
6 LTV at the time of origination of Home Loan
7. Value of Primary / Collateral security in CBS Rs.
8. Outstanding in Home Loan as on date……. Rs.

B. DETAILS OF EXTENSION OF CHARGE OVER THE UNDERLYING HOME
LOAN PROPERTY
1. Segment
2. Type of loan for which charge is extended Home Top-Up Loan /
Education Loan / Car Loan /
Corporate Loan /
others……………….
SN PARTICULARS
3. Extension of Charge amount Rs.
4. Re-Valuation of Property, if any Yes / No
5. Realizable Value of property as per new Rs.
Valuation report Date:
6. LTV of Home Loan after extension of Charge
It is confirmed that
a) Approval of appropriate authority has been obtained for extension of charge over the
Home Loan property
b) Latest Value of the property (as per fresh valuation report wherever obtained) has been
entered in CBS
c) LTV after extension of charge is well within the norms prescribed by RBI.
Signature Signature:
Security entered by CM (Maint.) / BM / RACC
Shri.…………….. Shri.……………..
Date:……………… Date:………………
15.1 Pari-passu / Second Charge:

Discretionary power for administrative approval for acceptance of pari-passu charge
/second charge over property shall be as under:
i) For loans upto Rs. 30 lacs in case of loans given by reputed employers. -- AGM
(Region) / AGM (Branch)
ii) For loans above Rs. 30 lacs - GM (Network)
(Cumulative LTV ratio should be as per the Banks norms.)
The set of documents to be obtained for creating pari-passu / second charge are furnished
in Annexure-HL.Pari-Passu1-8
15.2. Interim Security pending creation of Mortgage
Wherever creation of mortgage is likely to be delayed for any valid reason, suitable
security including third party guarantee, as considered necessary, may be taken for the
interim period. The Agreement to Mortgage should be executed by the borrower and the
mortgage, as prescribed, must be created subsequently at the earliest.
Sanctioning Authority or AGM (Region) / (Branch), as the case may be, are vested with
discretion to waive interim security in cases:
where an applicant is of undoubted integrity, and standing, the interim security may also
be waived in the case of loans of employees of Central / State Government, PSUs and
reputed corporations and institutions, if check-off facility is provided along with an
irrevocable undertaking for making repayment of outstanding loan out of any amount
payable to the employee including terminal benefits on retirement/ resignation towards all
dues pertaining to the account.
15.3. Acknowledgement of Lien:
Where house / flat is being purchased from the Housing Board / Govt. Institution / a
reputed builder, the original letter of allotment/ Agreement for sale should be obtained
from the agency/ builder who is providing the house/flat to the applicant. A letter duly
signed by the allottee advising the concerned agency/builder that a security over the
house/flat is being created in favour of the Bank and the title deeds to the said property
should be sent to the Bank direct on final payment must be obtained and forwarded to
the concerned agency/builder and their confirmation for agreeing to do the needful should
be obtained and kept on record.
In the case of allotment of flat/house by a Society, the original share certificate / allotment
letter issued by the Society to the allottee along with copy of the byelaws of the Society
concerned should be obtained and kept on record. The society must be advised of the
Bank's interest in the evidencing title of the borrower to the property being purchased.
The acknowledgement of the society for agreeing to do the needful must be obtained and
kept on record. As Societies come under State Cooperative Societies Act, these
documents would vary from State to State. Some security including third party guarantee
may be taken during the construction period, wherever considered necessary to
safeguard the Bank's interests. Format of NOC to be obtained from the seller / builder is
enclosed at Annexure HL-V.
15.4 Penal interest / penalty on delayed mortgage:
Penal interest @2% over and above the agreed interest rate will be recovered from the
customers for the delayed period on the entire outstanding in cases where valid mortgage
is not created by the borrowers in favour of the Bank within 60 days of execution of Sale
deed or issue of possession letter by builders / Occupation certificate, which-ever is
earlier. DGM (B&O) is empowered to waive penal interest in cases where the delay in
creating mortgage occurs due to reasons beyond the control of borrowers.
(Circular No.: NBG / RE, H&HD-HL / 5 / 2017 – 18 dated April 19,2017)
15.5. Entering value of primary and collateral security in CBS pending creation of
mortgage:
The ‘Agreement to Mortgage’ and ‘Tripartite Agreement’ (entered into by the Borrower,
the Builder and the Bank) are obtained as security documents pending creation of
equitable mortgage in respect of Home Loans sanctioned for purchase of a residential
unit/flat in an under-construction project i.e. where the obtention of Sale Deed and
creation of equitable mortgage is scheduled to take place on a date subsequent to the full
disbursement of the Home Loan and after completion of the project. The ‘Agreement to
Mortgage’ executed by the Home Loan borrower and the ‘Tripartite Agreement’ executed
by the Home Loan borrower and the Builder contain several undertakings/covenants,
which provide the Bank with legal recourse to recover its dues in case of default by the
borrower/builder.
15.6 Guidelines:
(i) ‘Realizable Value’ of the underlying property should be entered as “Primary Security”
in CBS (SCR 062040 CIF: Create Collateral Details & SCR 062041 CIF: Create Collateral
Property) at the time of opening of the Home Loan Account. The Collateral Number
generated for the purpose should be recorded in the loan files for eventual creation of
mortgage in the CBS or for making any amendments thereto.
(ii) Also, it is required to enter the complete details of property and mortgage creation in
CBS (SCR 062163 CIF: Create Recital) immediately on/after creation of the relative
equitable mortgage in favour of the Bank.
The indicative list of nature of Securities & their corresponding Value in respect of Home
Loans and Home related products which should be entered in CBS (at the time of opening
the loan account) are as under:
Product Value of Security Type of Security which
should be entered in
CBS
Home Loans Realizable Value of Property Primary
(including SBI Realty,
In cases where the Home loan is Collateral
Maxgain, CRE Home sanctioned against tangible
Loans and all
securities in lieu of mortgage of
variants of home the property being financed:
loans ) Àssessed Value’ of such
Securities.
SBI Suraksha Loan Limit sanctioned for the NIL
Accounts premium amount. A suitable clause of
(Loan for SBI Life general lien over the title
Premium) deed of the mortgaged
property has been
incorporated in agreement
for additional loan. Branch
/ RACPC / RASMECC will
ensure noting of account
number and sanctioned
limit of Suraksha Account
in the Equitable Mortgage
Register of underlying
Home Loan account.
SBI Home Top-up Sanctioned Loan Limit Primary
Loan
SBI Tribal Plus Assessed value of tangible Collateral
Security available.
SBI Reverse Assessed value of the Security Primary
Mortgage Loan (based on valuation of property)
Earnest Money NIL NIL
Deposit Scheme
(EMD)
DRI (Indira Awas NIL NIL
Yojana)
(BACK TO INDEX)
16. Execution of Documents on basis of Power of Attorney:
Not permitted for resident Home Loan borrowers, except borrowers employed in Defence
Services, Para Military Forces and NRIs.
16.1. For borrowers employed in Defence Services and Para Military Forces:
• The sanctioning authority may allow execution of Home Loan documents, except Loan
Application which must be signed by the borrower himself / herself, by duly Constituted
Attorneys in cases where the borrower is employed in “Defence Services or Para Military
Forces”,
• The Power of Attorney would be restricted to close relatives namely Spouse, Father,
Mother, Brother, Sister, children, Father-in-Law and Mother-in-Law in respect of NRIs,
Defence and Para Military Personnel subject to the compliance of norms stipulated in this
regard.
• After execution of the documents by the duly Constituted Attorney for and on behalf of
“Defence Employee or Para Military Personnel”, a written confirmation to be obtained
from the concerned “Defence Employee or Para Military Personnel” by way of a letter
confirming execution of the documents by the Attorney including creation of security by
way of mortgage.
• Power of Attorney for this purpose should be obtained in the format placed at Annexure /
HL-H. A certified photocopy of Identity Card should also be attached to the Power of
Attorney.
16.2 Execution of Home Loan documents at select branches in BPR Centre:
At BPR centres, all branches having P Divisions have been delegated the authority for
executing Home Loan documents and have accordingly been categorized as Home Loan
Documentation Branches (HLDBs). In addition to the P Division Branches, the Circle may
identify a few other branches, if thought fit, as HLDBs after assessing customer
requirements, locations of CPCs, etc. with the prior approval of the Circle Management
Committee. The new process will enhance the level of customer convenience and
satisfaction and will provide the concerned HLDBs with the opportunity to get properly
acquainted with the new Home Loan borrowers and also to offer them our other products/
services with a view to have a deeper, wider, and mutually beneficial relationship.
Operational guidelines:
i) At the time of sourcing Home Loan applications, the customers’ option for a
preferred branch for execution of Home Loan documents should be solicited /
obtained. Otherwise, the documentation should continue to be executed by/at the
concerned CPCs.
ii) All other processes like Appraisal, Sanction, Disbursement, Maintenance, etc of
Home Loans will continue to rest with the respective CPCs.
iii) Processing and sanction of all REH products, without any exception, originated by
Non-BPR centres will be handled at LPCs or at RACCs wef 01st July 2018.
Wherever the LPCs or RACCs do not exists, till such time the LPCs or RACCs are
created, the processing and sanction of all REH products in respect of non-BPR
centre will be handled by the respective RBOs, w.e.f. 01st July 2018.
iv) Further, the discretionary powers vested with the branch functionaries at non-BPR
centres for sanction of all REH products stand withdrawn w.e.f. 01st July 2018)
(Circular ref: NBG/RE,H&HD-HL/14/2018 – 19 Dated 23 May 2018).
(BACK TO INDEX)
17. FINANCIAL POWERS - SANCTION OF LOANS:
The Financial Powers currently delegated to the various Credit Committees and Sanction
Authority for sanction of Home Loans is as under:
(Rs in crores)
Credit Committee/ Financial Powers
Sanction Authority
CCCC 100.00
CCSC 50.00
RCCC
In Metro Circles (Delhi, Mumbai & Chennai) 50.00
In Kolkata, Chandigarh, Bengaluru & Hyderabad Circles 35.00
In Other Circles 20.00
CLCC 10.00
ZCC 5.00
RCC 3.00
AGM (RACPC) / (RASMECCC) # 2.00
Chief Manager (RACPC / RASMECCC / RACC) 0.75
Manager (RACPC / RASMECCC / RACC) 0.40
Dy. Manager 0.20
Asstt. Manager 0.05
‘# - Proposals beyond the Financial Powers of AGM (RACPC / RASMECCC) will be
sanctioned by appropriate Credit Committee.
(Ref. CDO / ORG-DFP/2/2018-19 dated 31.12.2018 and CCO / CPPD-ADV / 166/2018

- 19 Dated 8 Feb 2019 and CDO / ORG-DFP / 5 / 2019 - 20 Dated 6 Mar 2020)
• Circle CGM is empowered to delegate, suspend, withhold or reduce the financial powers
of officials in SMGS-V and below. Therefore, the operating functionaries upto SMGS-V
are to be guided by the instructions issued by the concerned LHO regarding exercise of
financial powers. In Case RACPC / RASMEC (at BPR centres) is of scale-IV incumbency,
then loan proposals of the Branch will be sanctioned by respective Regional Manager
(RBO).
• Proposals involving concessions / relaxations / deviations in the extant norms not falling
under the discretionary power of Circle, may be put up to Vertical Head i.e DMD (Vertical)
/ DMD (Retail-P & RE) for approval.
• Proposals for approval / sanction / control have to be submitted to CCSC / CCCC / ECCB
as per Annexure / HL-R along with a summary sheet as per Annexure / HL-S.
• For sanction of Home & Home Related Loans, REHBU has delegated specific financial
powers, to officials, within the broad framework of SDFP-ADV. In such cases, the
aggregate exposure of the Bank to the borrower shall not be considered to determine the
sanctioning authority.
17.2. Purchase of House / flats which are more than 15 years old:
Administrative Clearance should be obtained from the next higher authority where the
sanctioning authority is AGM RACPC / AGM Branch or an official of a lower grade for
cases other than those mentioned in the following paragraph.
No administrative approval is required, subject to the following –
a) the expected longevity of the structure, as certified by an empanelled structural

engineer / architect is at least 5 years more than the loan tenure.
b) Unexpired lease period, in case of lease hold properties, is at least 5 years more
than the loan tenure.
CLOSURE OF HOME & HOME RELATED ACCOUNTS
The Accounts can be closed at CPCs in addition to the Home Branch.
REHBU LOANS: DELIVERY OF TITLE DEEDS:
“All the securities / documents / title deeds to mortgaged property for REH loans, should
be delivered within 7 working days of the repayment of all dues agreed to or contracted
where there is no other extension of mortgage”. All the other guidelines pertaining to
handling of title deeds would continue to be same as mentioned in Circular No.
CCO/CPPD-ADV/70/2017-18 dated 25.09.2017 & Circular No. NBG/RE,H&HD-
HL/53/2021-22 dated 17.01.2022.
We reiterate the instructions mentioned in Circular No. CCO/CPPD-ADV/70/2017-18

dated 25.09.2017 that a letter, will have to be sent to all the borrowers/guarantors, who
had mortgaged their properties with the Bank, stating that the borrower/guarantor has to
collect the original title deeds within 60 days of full and final payment of Bank’s dues
(Loan). In case they do not collect the original title deeds within the prescribed time limit,
applicable Safe Custody Charges would be levied.
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18. VALIDITY OF SANCTION:
The sanction of a home loan will be valid for 3 months (including PAL) from the date of
sanction. In case the loan remains undisbursed during the validity period, the applicant
will be required to seek revalidation of sanction. However, the interest rate in the account
will be as applicable as on the date of first disbursement.
In case a revalidation is sought, the proposal would be reprocessed afresh by CPCs at

BPR centres and by Branches at Non-BPR centres in LOS / RLMS. A search report of
the property proposed to be mortgaged for the intervening period and afresh CIBIL report
and CERSAI search report will be obtained. CPCs will not return the file to the Branches
for this purpose, and they will process themselves at their end.
Rs 5000/- plus taxes towards processing fee will be recovered for each revalidation of
sanction. However, if the first disbursement in the loan account is made during the
extended period, the additional processing fee recovered from the customer for
revalidation will be refunded by way of credit to Home Loan account.
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19. VERIFICATION - CIR & CERSAI:
19.1 CIRs (Credit Information Reports) from CICs (Credit Information Companies):
CIBIL Consumer Credit Information Report (CIR) is used in the Bank for purpose of
ascertaining the loan applicant’s credit discipline. With a view to bringing uniformity across
the operating units in the interpretation of CIBIL Credit Information Report guidelines are
as under:
A. CIBIL Consumer Credit Information Report (CIR)
a) CIR reports can be used for assessment of the borrower’s past payment behavior and
current capability to service the loan.
b) Among other things CIR contains repayment history of upto 36 months in each loan/credit
facility availed by the borrower from the CIBIL member institutions.
Please refer Annexure HL-CIBIL: ‘Understanding your CIBIL Credit Report’. Examples for
different type of accounts reported in CIR are furnished in Annexure / Home Loans – AP
B. CIBIL CIR Features: Account Status: There is a field named ‘STATUS’ in CIR. “Blank”
Status Field indicates that the outstanding balance in the account has not been written-
off. If the ‘STATUS’ is not blank, it shows the status of the stressed assets when the
amount due is written-off by the bank and / or suit is filed.
C. CIBIL Features: Days Past Due (DPD) /Asset Classification (upto 36 months):
This field in CIR shows repayment history in the borrower’s account. Latest date of
reporting appears on the extreme left and thereafter the data is reported in descending
order of dates, as such data in this field is to be read from left to right as shown below:
Number of days past due date

180 XXX SUB
(DPD) / Asset Classification
Reporting date
08-07 07-07 06-07
(mm-yy)
Even if ‘Status’ of the account is ‘blank’, for purpose of loan assessment in the Bank, the
account will be classified as “an account in default” if one or more of the following
conditions are true about the DPD:
(i) Present DPD is more than 30 days.

(ii) DPD 60 days or more on more than one occasion during last 12 months,
(iii) Asset Classification as “SUB” (Substandard), “DBT” (Doubtful), “LSS” (Loss), or
“SMA” (Special Mention Account).
Overdues seen in the CIBIL Report would be dealt with as below:
• One overdue monthly payment in 24 months would be allowed provided DPD did not
exceed 30 days in the last 6 months.
• A single credit card default (settled or otherwise) more than 5 years old, regardless of
amount, may be ignored provided there are no other instances of overdues and credit
discipline is demonstrated by regular repayment of other loans.
D. Discretionary Powers for approval of deviations in respect of Credit Card for ‘Accounts
in default as per the aforesaid criteria or ‘Write-off’:
“Empowered Authority”
1. Overdue amount upto Rs.10,000/-
Sanctioning authority not below the rank of a Chief Manager may approve the
deviation after satisfying himself/herself that the borrower has not defaulted
willfully, that there is a prima-facie merit in the borrower’s claim, if any, that the
amount due has been wrongly billed to him, and that the character and integrity
of the borrower are beyond doubt. Facts considered for approval of the deviation
should be recorded in the loan approval note.
2. Overdue amount above Rs.10,000/-
For loans sanctioned by RACPC and other CPCs – AGM (CPC) / (RBO)
For loans sanctioned at branches – AGM (RBO)
For loans sanctioned by Committees - Sanctioning Authority
E. Discretionary Powers to approve deviation for any default/write-off appearing in CIBIL

in respect of non-Credit Card dues:
Overdue Amount Empowered Authority

Upto Rs.10,000/- AGM (Branch) / (CPC) / (RBO) or
concerned Credit Committee
Above Rs.10,000/- & upto Rs.50,000/- DGM (B&O) for sanctions upto the rank of
AGM or the concerned Credit Committee
i) Deviation will be approved by the designated authority based on satisfactory reasons

furnished by the borrowers for such default and after ensuring that there is no history
of multiple instances of default.
ii) The name of the borrower should not be appearing in the willful defaulters’ list of RBI.
iii) No deviation will be permitted in cases where the default/write-off/settled amount
exceeds Rs.50,000/-
E. Enquiries: CIBIL report is real time. Therefore “Enquiries:” section of the report
comes handy for ascertaining the number of lenders with whom the borrower is
talking about different credit facilities. Extra precaution may be exercised in cases
where more than 2 enquiries of the same product and same amount are observed
within a space of last 1 month. In such cases one more report may be pulled out
prior to disbursement and status of those enquiries may be ascertained from the
borrower.
G. CIBIL TransUnion Score(s):
i) Score predicts the likelihood of 91+ days delinquency on one or more loans in the
next twelve months. It is a number between 300 and 900, the higher the numerical
value of the score, lower is the risk profile of the individual. Scores higher than 700
indicate low risk and score less than 520 indicates high risk.
ii) Individuals who do not have any loan record in CIBIL database are assigned a
default score -1 whereas a score range of 1 to 5 is assigned to the individuals with
less than six (6) months of credit history. The higher the score, lower is the risk profile
of the individual.
iii) NO Home Loan to be sanctioned to borrowers with CIBIL score of less than
550.
To ensure optimal use of information flowing from multiple credit bureaus and to properly
use it as risk mitigating tool, operating functionaries should use the matrix as under:
Home Loan limit upto Rs. 10 lacs: Report from CIBIL (Credit Information Bureau Ltd).
Home Loan limit above Rs. 10 lacs: Two CIRs from the following two CICs need to be
obtained:
➢ CIBIL Trans Union Limited
➢ CRIF High Mark Credit Information Services Pvt Ltd.
In case no information is available with the primary bureau for Home Loan limits upto Rs
10 lacs or primary/second bureaus for Home Loan limits above Rs 10 lacs. In such cases,
CIR from the next bureau shall be pulled for risk mitigation. Following shall be the order
for pulling CIRs from CICs:
i) Credit Information Bureau India Limited (CIBIL)
ii) CRIF High Mark Credit Information Services Pvt Ltd
iii) Experian Credit Information Company of India
iv) Equifax Credit Information Services Pvt. Ltd.
H. Resolution of consumer disputes on Credit Information:
The Credit Information Companies (Regulations) Act, 2005 mandates Credit Institutions
to ensure resolution of any dispute raised by a consumer within 30 days. As advised by
CIBIL, many disputes are related to non- updation of data, closure of accounts not
reported, balances reported incorrectly, status of account incorrect etc. Updation of data
in CBS and of rejected data by CIBIL which is uploaded by DWP Department in respective
Circle’s ftp folder “CIBIL Rejected Data” should be made on priority basis. Also, strict
adherence to the timelines for responding to disputes received from consumers via CIBIL
should be strictly ensured.
19.2 CERSAI System: Asset ID based verification:
The search option in the CERSAI should be used to verify whether the property proposed
to be mortgaged is free from encumbrance and to avoid multiple finance on the same
property. Before creation of any mortgage the branches/ operating units have to verify the
records of CERSAI to see that there is no preexisting charge registered with Central
Registry.
The facility of Asset ID based verification in CERSAI is available free of charge.
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20. MULTIPLE DEVIATIONS:
If multiple deviations are required in one proposal all of such deviations / sanctions will
be approved by the highest authority in the Circle authorized to approve the required
deviation/concession in the proposal, e.g., if AGM (Region) is authorized to approve one
of the deviations and other deviation requires approval of GM (Network) then both the
deviations should be put up to the GM (Network) for approval. Corporate Centre,
however, shall continue to approve only those deviations that are beyond the
discretionary powers of the Circle authorities.
(BACK TO INDEX)
21. TURN AROUND TIME (TAT):
Government of India (GOI) desired that a Board approved policy on the time norms for
disposal of loan applications be put in place. Accordingly, Executive Committee of the
Central Board (ECCB) has approved the policy of disposal of home loan proposals as
under:
RACPC / RASMECCC:
Different scenario Sourcing Processing Total TAT for

entities entities sanction
Under builder tie-up (same centre) 2 4 6
Under builder tie-up (other centre) 2 10 12
Out of Builder tie-up (same centre) 2 10 12
Out of Builder tie-up (other centre) 2 14 16
Documentation and disbursement 2 days
Retail Asset Credit Centre (RACC):
Sourced by MRT Sourced by Branch / BC / BF

7 days 9 days
(BACK TO INDEX)
22. ‘In-Principle’ approval to prospective Home Loan borrowers:
In order to give greater flexibility in negotiations and to improve our thrust in this priority
area, it will be in order to give an ‘in-principle’ approval for a home loan prior to
identification of a specific house / flat by a prospective borrower. To safeguard the Bank’s
interests it should, however, be clearly specified in the approval letter that the Bank is
under no commitment or obligation as the actual sanction or disbursal would depend upon
the value and acceptability of the security to be offered (i.e., the house / flat to be
financed), legal and technical clearances, and the creation of a valid mortgage. The ‘in-
principle’ approval shall be valid for 30 days from the date of issue, subject to that at least
partial disbursement of the loan is made before the expiry of the validity period. The ‘in-
principle’ approval should be conveyed on the lines of the specimen letter furnished in
Annexure / HL-N.
(BACK TO INDEX)
23. Record of Applications Received & Disposed off:
A proper record of all applications received and disposed-off should be maintained in the
“Applications Received and Disposed Register” for effectively monitoring the actual time
at every stage.
(BACK TO INDEX)
24. Option to Avail loan at a place other than the place of construction
Prospective borrower(s) can exercise one time option while submitting loan application,
to avail Home Loans from:
1) either at the place of construction, or

2) place of employment / profession / business activity, or
3) at a place of residence, or
4) at a Branch located at other centre where he / she has ongoing relationship for
last two years, by securing the loan repayment through check-off facility or by
obtaining NACH / ECS / S.I. as per extant instructions. However, this option
should be extended only on a selective basis, in respect of loan proposal of
businessmen/industrialists etc., keeping in view the apparent risks involved in
this regard.
In case of Defence Salary Package (DSP) account holders, place of posting and the place
where salary is drawn may not be necessarily same, especially when the posting is in the
borders. Accordingly, DSP account holders can avail Home Loan at a branch/ RACPC at
any one of the places (a) Place of posting (b) Place where salary is drawn and (c) Place
of construction of property, as per his convenience. These instructions will be applicable
to other variants of HL products also viz. ‘SBI-Realty’/ ’SBI-Maxgain’ etc.
Meanwhile, it should be ensured that there is no laxity in meticulous follow-up of servicing

of EMIs / replenishment of post-dated cheques / periodic renewal of the insurance policies
/ obtention of revival letters from the borrower(s) / guarantors etc. Overdues, if any,
including bouncing of cheques should be promptly taken up with the delinquent
borrowers, to preclude the possibility of slippage of such assets to NPA.
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25. EQUATED MONTHLY INSTALLMENT (EMI):

Principal amount and interest receivable for a given interest rate and loan tenure are
recovered by way of Equated Monthly Installments (EMIs). EMI may be computed using
the formula as under:
EMI= P[i(1+i)t/(1+i)t-1]
(where I = monthly interest rate, t=number of monthly installments, and P=Principal
amount. Table of EMIs for different interest rates and loan tenures is furnished at
Annexure/ HL-AI.
(BACK TO INDEX)
26. REPAYMENT PERIOD:
Maximum 30* years (or) up to the age of 60 / 70 / 75 years (the age by which the loan
should be fully repaid) (60 years – NRI HL, 70 years – Regular & 75 Years – Privilege &
Shaurya HL) of the borrower, whichever is early. Moratorium period from disbursement
of first installment of the Home Loan may be allowed up to 48 months in conformity with
authority structure for this purpose.
* For Home Loan Borrowers falling under Commercial Real Estate (CRE) and Individuals
engaged in business maximum loan tenure will be 30 years.
(BACK TO INDEX)
27. MORATORIUM PERIOD (REPAYMENT HOLIDAY):
The integrated townships and mega-residential complexes with several towers take
longer time for completion due to various reasons viz. large size of projects, delays in
obtaining approval from various Government Authorities, delays in development of the
related infrastructure like Roads, Public Transport, Water Supply, etc. The policy
regarding moratorium period for construction has been reviewed so as to align the
repayment schedule with that of building completion.
Based on the projected construction schedule, the Competent Authority for approving the
moratorium period may permit a longer moratorium period (irrespective of the number of
floors) within the laid down Authority structure. The existing Authority structure for
sanction of moratorium period for Home Loans will be as under:
Moratorium Period * Authority Structure for Sanction
Upto 18 months Loan Sanctioning Authority
Above 18 months and (i) Project under Builder Tie-ups: AGM (RBO) / (Branch)
upto 24 months (ii) Project not under Builder Tie-ups: GM (Network)
Above 24 months and GM (Network)

upto 36 months
* ANY MORATORIUM MORE THAN 18 MONTHS WILL MANDATORILY REQUIRE
A DEVIATION AS ABOVE
Based on the above, it is observed that the current moratorium period of 18 months
may be considered adequate upto 7 floors for each tower. Beyond that we may
consider additional 6 months for each 7 floors subject to a maximum period of 36
months. Moratorium may be fixed for each tower separately, if the whole project
comprises more than one tower as under:
No. of floors Maximum Permissible Moratorium

Upto 7 floors 18 months
>7 floors and <=14 floors 24 months *
>14 floors and <=21 floors 30 months *
More than 21 floors 36 months *
*- DEVIATION TO BE OBTAINED FROM COMPETENT AUTHORITY
For Mega / Integrated Township projects (approved by our Bank under the Builder Tie-up
arrangement), General Manager (Network) is permitted to approve a longer Moratorium
Period of upto 48 months irrespective of the number of floors in the residential project.
The moratorium period will be included in the maximum permissible repayment tenure
and it will be mandatory for the borrowers opting for a Moratorium Period of more than 18
months to service the pre-EMI interest debited in the loan account during the moratorium
period.
1. Moratorium is therefore not linked to the execution period of the project as a whole. Rather
it is linked to the execution period for each building in the project.
2. In many cases, the Occupancy Certificate may be issued by the municipal authority only
after the completion of certain common facilities in the project such as drainage,
landscaping etc. and not after the completion of each tower. In such a case, moratorium
period beyond that indicated in the above table but in any case not exceeding 48months,
may be allowed.
3. Relaxation of moratorium period beyond 18 months to a customer / project should be
done on a selective basis. The relaxation may be automatically given under Builder Tie-
Up based broadly on the above norms. However, for projects not under tie-up, due care
may be exercised.
A) For construction:
“Moratorium period from disbursement of first installment of the Home Loan may be
allowed up to 48 months in conformity with authority structure mentioned above or till 2
months after completion of construction whichever is earlier”.
B) For purchase of ready built house / flat and purchase of plot for construction of house under
‘SBI Realty’, the repayment should start one month from the date of disbursement of the
loan.
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28. RECOVERY OF INTEREST DURING MORATORIUM PERIOD:
Interest applied during the moratorium period should be recovered.
28.1. Capitalization of Pre-EMI Interest: This facility has been withdrawn with effect from
11.10.2019 (Cir No.: NBG/RE,H&HD-HL/64/2019 - 20 Dated 11.10. 2019):
Pre -EMI interest to be recovered as and when applied during moratorium period for
Home Loans sanctioned irrespective of duration of moratorium.
(BACK TO INDEX)
29. EMI RESET:
i. After completion of the moratorium period, should the borrower request for a change
in the EMI on the basis of the actual outstanding (i.e. balance including accrued
interest applied to the account during the moratorium period), the same may be
permitted only after a fresh check-off facility for the revised EMI is registered with the
employer or fresh SI / NACH / ECS for the revised EMI have been obtained.
ii. In case of loans subject to floating rates of interest, EMI already fixed need not be
increased / decreased whenever there is rise/ fall in the floating rate of interest. Under
such circumstances the number of installments would either increase or decrease
depending upon the net effect of interest fluctuations on the total amount to be repaid
by the borrower.
iii. On written request of the select borrowers, the sanctioning authority may re-fix the
EMI downwards consequent upon decrease in the floating rate of interest provided.
➢ The conduct of the account has been satisfactory, and the account is
Standard Asset,
➢ The original home loan was of Rs.5 lacs or more and the downward revision
in the floating rate of interest is 1% or more as compared to the rate
prevailing at the time of sanction of the loan or last change.
iv. The Upward / Downward refixing of EMI can be granted once in every three years
during the loan term, provided other terms and conditions of EMI reset are fulfilled. At
each such instance, RACPCs / branches must ensure to establish a fresh check-off
facility or arrange to obtain fresh SI / NACH / ECS. However, while extending the
repayment period to keep the EMI unchanged, CPCs / Branches needs to ensure:
• The loan account should be regular and standard as on the date of reset.
• Revenue generation / repaying capacity of the borrower during the entire
repayment period, including the extended repayment period.
• Repayment period should not be extended, if the repayment capacity of the
borrower is not sufficient for extended period.
v. Part / Balloon Payments:
• Part payments or balloon payments may be permitted in respect of loans
sanctioned at both the options of interest rate, i.e. fixed rate & floating rate. RACPCs /
Branches may permit re-fixing of EMI downward if 20% or more of the outstanding
amount is prepaid in one instance.
29.2. Changes in Repayment Schedule Amendment Functionality:
As per the existing functionality, the Operating units were experiencing difficulty in raising
Service desk request in Housing loan cases including at each stage of home loan
disbursement. Accordingly, the process of repayment schedule regeneration has been
modified which are as under:
a) The repayment schedule regeneration request will be raised by the Branch / CPC
where in the account is maintained. The request so generated will be authorised by linked
RBO (Applicable for DL / TL and CC / OD).
b) Repayment schedule amendment (single or multiple times) before first disbursement
of loan to be allowed at branches / operating units without any request generation – This
is applicable for DL / TL only.
c) Wherever the arrear amount is zero or account is in prepayment, the repayment
schedule regeneration will be allowed at Branches / Operating unit levels only (Applicable
for DL / TL) only.
d) The errors related to repay schedule expiry / term expiry to be handled at maker level.
The related SOP is placed at e-cir No. NBG / RE, H&HD - HL/18 dated 17.07.2021.
29.3. Change in Theo Balance – Approving Authority Structure:
Following changes in appropriate authority structure have been made:
Sl Cases where modification has Change in Approving Authority

no been approved
(i) Lumpsum Pre-payment in Home & No approval to be obtained when Theo
Home related loans balance is getting reduced
(ii) Staff Home loans (extension of DGM (B& O) is the Approving authority for
tenure on retirement & others) any Change in Theo balance
(iii) All Other cases CGM of respective BUs
Reference may also be made to e- Circular No: NBG/PBU/PL-PERLOANS/5/2021-22

dated 12th May 2021 for change of Theo Balance from font end. Further, instructions were
issued vide e-circular No NBG/RE, H & HD-HL/19/2021-22 dated 17.07.2021 for cases
requiring change in Theo balance on account of restructuring of accounts under
Resolution Framework 2.0.
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30. CHECK-OFF FACILITY:
Check-off is a process by which the salary-disbursing officer undertakes to deduct loan

installments from the salary of the borrower and remits the same to the Bank for credit of
the loan account. Obtention of the following further documents are involved in the
process:
i) Irrevocable authority from employer for making payment out of any amount payable
to the employee, e.g., terminal benefits in case of his/her retirement, resignation, and
discontinuance of service or death.
ii) Undertaking from the employer to obtain a NOC from the Bank before settling the dues
of the borrower on transfer, resignation, retirement, etc.
However, obtention of the above documents referred to in (i) and (ii) above could be
waived by the sanctioning authority in the case of employees of Central / State
Government, PSUs, Universities, and reputed colleges. In the case of other employers,
the CGM of the Circle could waive the requirement. However, there should be no waiver
of this stipulation in the case of IT sector employees.
Alternatively, check-off would also include situations where:
➢ the employer pays the borrower’s salary into his Savings / Current Account with our Bank,
➢ the borrower gives an irrevocable Standing Instruction (SI) for recovery of the loan
installments from his aforesaid account; the SI should be synchronized with the date of
credit of salary in the borrower’s Savings/Current Account, and also the employer
undertakes to inform the Bank if and when there is a severance due to borrower’s transfer,
resignation, retirement etc.
It should be ensured that the check-off authority letter is signed by a competent authority.
Check-off facility maybe established with the employer concerned, when loans are
sanctioned to the following categories of salaried persons.
❖ Employees of the State and Central Govt. undertakings in good health and paying
salaries regularly.
❖ Employees of reputed institutions, e.g. Universities, Hospitals.
❖ Employees of reputed partnership firms/private and public limited companies.
❖ Employees of reputed private and public sector undertakings
30.1 An Irrevocable Letter of Authority as per Annexure/ HL-C and a Letter of Undertaking
as per Annexure/ HL-D should be obtained respectively from the borrower (employee)
and the employer.
30.2 A Letter of Undertaking as per Annexure/ HL-E should be obtained when loans are
granted to the Government officials who themselves are the drawing and disbursing
authority.
(BACK TO INDEX)
31. REPAYMENTS THROUGH ECS / SI / NACH:
In terms of RBI Circular No. RBI / 2012-12 / 444 / DPSS. CO. CHD. No. 1622 / 04.07.05
/ 2012-13 dated 18.03.2013, no fresh Post-Dated Cheques (PDC) / Equated Monthly
Installment (EMI) cheques (either in old format or new CTS-2010 format) shall be
accepted by lending banks in locations where the facility of NACH / ECS / RECS (Debit)
is available.
Section 25 of the Payment and Settlement System Act, 2007 provides punishment for
dishonor of electronic funds transfer on account of insufficient funds etc. The provisions
of Section 25 of the said Act are similar to Sections 138, 139, 140 & 146 of the Negotiable
Instrument Act dealing with dishonor of cheques and provide punishment for the said
offence. Operating units may take legal recourse on dishonor of NACH or S.I with the
same rigor as they would have taken for dishonor of Negotiable Instruments.
(BACK TO INDEX)
32. POST DATED CHEQUES (PDCs):
Please be guided by E-Circular No R&DB / AGNYBKG-NPCI / 5 / 2020 - 21 Date: Fri 7

Aug 2020 issued by Agency Banking Department, the contents of which are as detailed
below:
National Payments Corporation of India (NPCI) vide their Circular No. NPCI / 2020-21 /
NACH / 007 dated 30.06.2020 (copy enclosed) has advised for conversion of Postdated
cheques (PDCs) to NACH (Debit) mandates.
2. In this connection, RBI has clarified, vide their Circular No. DPSS. CO. PD. No.
497/02.12.004/2011-12 dated September 21, 2011 (copy enclosed), that Section 25 of
Payment and Settlement Act, 2007 accords the same rights and remedies to the payee
(beneficiary) against dishonour of electronic fund transfer instructions under insufficiency
of funds as are available under Section 138 of Negotiable Instruments Act, 1881.
Considering the protection available, there is no need to obtain additional cheques, if any,
from customers in addition to ACH Debit mandates.
3. NPCI has further advised that as migration of ECS to NACH has been completed for
all locations across India, banks should not accept PDC or Security PDC from its
customers and all existing PDCs / Security PDCs may be converted into NACH (Debit)
mandates.
4. In view of the above, RACPCs / RACCs / SMECCs / SECCs / SMECCCs / Branches/

Other BPR outfits who have accepted PDCs/Security PDCs from customers are advised
to convert all such PDCs to NACH (Debit) mandates and ensure that they accept only
NACH (Debit) mandates and not PDCs from customers in future.
Where post-dated cheques (complying with CTS-2010 standard formats) have been
obtained, as check-off facility / ECS / RECS (Debit) / NACH were not available earlier,
each cheque being equal to the amount of the EMI fixed, Operating functionaries shall
convert existing PDCs in such locations in NACH / SI by obtaining fresh mandates from
the borrowers as NPCI has advised that migration of ECS to NACH has been completed
for all locations across India.
Legal action on account of unpaid cheques: In the event of the cheque being
dishonoured or returned unpaid on account of:
(a) insufficient funds, or
(b) closure of the account, or
(c) payment being stopped by the borrower, the branches should take the following
steps for initiating legal action under Section 138 of the Negotiable Instruments
Act. 1881.
Step 1: Within 15 days of the receipt of advice of dishonour from the drawee
bank, the branch must give a notice in writing to the drawer, calling upon him to
pay the amount of the cheque within 15 days of receipt of the Bank's notice.
Step 2: The period should be carefully monitored by maintaining the record of

each such case in a special register. If the borrower fails to make the payment
of the overdue EMI represented by the dishonoured cheque within the period
mentioned in the notice served on him, Step-3 should be taken.
Step 3: A complaint should be filed before the Metropolitan Magistrate or First-

Class Magistrate, within one month from the date of cause of action (i.e. from
the expiry date of the period mentioned in the notice) e.g.: Cause of action arose
on 1.1.2001, under Step-2, (that is failure to pay within time mentioned there)
the complaint should be filed on or before 31.1.2001.
Step 4: During the pendency of the complaint, if the drawer desires to compound
the offence, branch can withdraw the complaint on receipt of the amount of the
cheque together with interest, legal cost and other expenses.
It may, however, be noted that the initiation of legal action is a measure of last
resort, and all efforts should be made to contact the borrower to regularise the
position. However, the one-month time limit must not be allowed to be exceeded
under any circumstances, (except under instructions from the Controlling
Office.)
32 A. REPAYMENT THROUGH ECS / NACH / SI ETC:
While analysing root cause for accounts becoming SMA / NPA, it has been found that in
many accounts repayment mandate in the form of SI / ECS / NACH is non-existent and
operating units are accepting loan instalment in cash on adhoc basis. This is contrary to
existing instructions and has been viewed adversely by the Top Management. Operating
units ensure obtaining repayment mandates in all loan accounts.
(BACK TO INDEX)
33. Papers / Documents to be obtained along with loan application:
33.1. Applicable for all applicants:

List of papers/ documents applicable to all applicants:
➢ Completed loan application on prescribed format (Annexure / HL-A).
➢ 3 Passport size photographs.
➢ Proof of identity:
➢ Submission of copy of PAN Card as proof of identity will be mandatory in respect
of all customers (excluding NRI / PIO) availing Home Loan or other mortgage loan
of Rs. 5 lacs and above. However, in case of joint accounts, PAN will not be
mandatory for non-Earning co-borrowers. A copy of Aadhar card may also be
obtained.
➢ In cases of loan below 5 lacs, any one of the following documents is accepted as
proof of identity:
➢ Photocopies of Voters ID card / Aadhar / Passport / Driving license / PAN card.
➢ List of OVDs: (i) Passport, (ii) the Driving Licence, (iii) Proof of possession of
Aadhaar Number, (iv) the Voter's Identity Card issued by the Election Commission
of India, (v) Job Card issued by NREGA duly signed by an officer of the State
Government and (vi) Letter issued by the National Population Register containing
details of name and address. No other document shall be accepted for establishing
identity / address of an individual customer.
➢ Proof of residence / current address : Any one of the following documents:
➢ (photo copies of recent Telephone Bills / Electricity Bill / Water Bill / Piped Gas Bill
/ Property tax receipt / Passport / Voter ID card (only if contains the current
address) / Aadhar Card / Credit Card Statement / Income / Wealth Tax
Assessment Order/Copies of Registered leave & license agreement/Letter of
allotment of accommodation from employer issued by State or Central
Government Departments, PSUs, Statutory/Regulatory bodies Commercial Banks
and Listed Companies)
➢ where the OVD furnished by the customer does not have updated address,
the following documents or the equivalent e-documents thereof shall be deemed
to be OVDs for the limited purpose of proof of address:-
➢ (i) utility bill which is not more than two months old of any service provider
(electricity, telephone, post-paid mobile phone, piped gas, water bill);
➢ (ii) property or Municipal tax receipt;
➢ (iii) pension or family pension payment orders (PPOs) issued to retired employees
by Government Departments or Public Sector Undertakings, if they contain the
address;
➢ (iv) letter of allotment of accommodation from employer issued by State
Government or Central Government Departments, statutory or regulatory bodies,
public sector undertakings, scheduled commercial banks, financial institutions and
listed companies and leave and licence agreements with such employers allotting
official accommodation.
➢ Proof of business address for non-salaried individuals

➢ Statement of Bank Account/ Pass Book for last six months
➢ Personal Assets and Liabilities statement on Bank’s standard format (Annexure /
HL-B)
➢ Proof of Identity and Address and details of Bank Account of seller(s) in case of
resale property
➢ (IN CASE OF DIRECT SALE / RESALE PROPERTY : If the seller is having

relationship with SBI for more than one year and maintaining KYC compliant
account then there will be no need to obtain KYC documents also verification of
residence and office of the customer subject to:
➢ In case of digitized KYC Documents, operating functionaries should keep print out
of the KYC documents submitted by the seller at the time of account opening / last
KYC with loan file for verification.
➢ Or, screen printout of the KYC details should be kept with loan file.
➢ In other cases, the operating units will be required to comply with the undernoted:
➢ The obtention of Bank account details and KYC documents from seller will
continue as hitherto.
➢ Verification of Residence and office of the seller must be ensured. In BPR centres
where outsourced agencies are engaged for verification of residence and office
will also be used for verifications of seller office and residence. At other centres
the existing process of verification of residence and office will continue as hitherto.
Whenever a married couple is applying jointly for a Home Loan the scrutiny of KYC
documents to verify whether they are related applicants is adequate. Wherever KYC
documents are not conclusive, a self-declaration signed by both the applicants stating
that they are married couple is adequate and no marriage certificate will be insisted upon
Operating units are advised to send letters to employers invariably for confirmation of
employment details of customers).
33.2. For guarantor (wherever applicable):
➢ Personal Assets and Liabilities Statement

➢ 2 passport size photographs
➢ Proof of identification as above
➢ Proof of residence as above
➢ Proof of business address as above
33.3 Additional documents required for salaried persons:
➢ Current pay slip (Original Salary Certificate from employer when pay slip is not
available)
➢ Copy of Form 16 or copy of IT Returns for last two financial years, duly acknowledged
by IT Department [AGM (Region) / (Branch) / (CPC) may permit deviation. For detailed
instruction, please refer para 4.1)]
➢ Email from the official Email ID of the applicant to confirm employment credentials,
wherever available.
➢ Copy of 26AS to be obtained, wherever available.
Where check-off is proposed:
Irrevocable letter of authority vide Annexure / HL-C

Letter from employers vide Annexure / HL-D
Irrevocable Letter of Authority where applicant himself is Drawing and Disbursing
Officers vide Annexure / HL-E
33.4. (A) Additional documents required for Professionals / Self-Employed / other IT

assesses:
❖ Acknowledged copies of three years I.T. returns or Assessment Orders.*

❖ Audited Balance Sheet will be obtained if gross receipt in one year exceed Rs.50
lacs in case of customers carrying on profession.
❖ Photocopies of challans evidencing payment of Advance Income Tax.*
❖ Copy of 26AS to be invariably obtained.
(*photocopies to be kept for our records after verification of the originals with
suitable noting regarding verification of the original by the official concerned)
(B) Additional documents required for Businessmen:
➢ Acknowledged copies of three years I.T. returns or Assessment Orders.

Balance Sheets for last three years. Audited Balance will be obtained if total annual sales
or turn over or gross receipts exceed Rs. 1 crore in case of customers engaged in
business. (Please be guided by Circular Instructions vide NBG/RE,H&HD-HL/26/2022 –
23 Date: Thu 1 Sep 2022)
➢ Copy of Partnership Deed / Memorandum of Association, as the case may be.
➢ Copy of Form 26AS, wherever available
➢ Opinion report from the respective Bank, if firm / company has availed any credit
facility from any Bank.
33.5. Property documents:
a) Sale Deed, Agreement of Sale, Original share certificate(s) issued by the society.
b) Copy of approved plan (wherever applicable) *
c) Permission for construction (wherever applicable)
d) Estimate (for new house) / Valuation Report (for ready built / second sale properties)
from approved valuers in respect of the property to be financed (wherever applicable)
e) Land and Building tax paid receipts and possession certificate if applicable
f) Letter of allotment from Housing Board / Society / Private Builder
g) Original receipts of advance payments towards purchase of flat
h) Search report/Non encumbrance certificate for applicable period from Bank’s
empanelled advocate.
i) Original of land tax paid receipt and possession certificate issued by the revenue
authorities.
j) Original NOC under ULCR Act 1976
k) Copy of the relative order in case of conversion of agricultural land
l) Original No objection certificate [NOC] from Housing Society/Builder
m) Letter from the builder / society / Housing Board intimating their a/c number and name
of their bankers, for remittance of instalments.
* Copy of approved plan should not be insisted upon in such cases where houses / flats
were constructed prior to enforcement of building byelaws of the concerned Development
Authority / Municipality/ Corporation. However, if the property in question is subject to
property / house tax, Branches / CPCs can deduce from tax receipt, that it is not an illegal
construction. But such receipts should not be insisted upon if no such tax is payable on
the property.
33.6. Other documents:
a. Title Investigation Report compiled by the Advocate empanelled by the respective

Local Head Office as per the standard format (Refer CPPD Circular# CCO / CPPD-
ADV / 129 / 2021-22 dated 09th February 2022)
b. Declaration by the borrower (as per Annexure-A, under SBI Realty) agreeing to
construct the house within the stipulated period in case of loan granted for purchase
of plot of land.
c. Customer Interaction Sheet: Quality of sourcing is one of the most important aspects
of Home Loan journey. This is the first touch point when our sourcing entities are
supposed to explain to the customer different product variants, loan eligibility, EMI /
NMI ratio, LTV ratio, Tenure, Interest Rate, list of documents, our Loan sanctioning
process and most importantly commitment on number of days for loan processing and
disbursement. Customers’ understanding and expectations about the loan delivery is
also largely dependent on how well he or she has been briefed about the whole
process.
d. All Sourcing Officials including outsourced Sales Executives e.g., HLST / BST /
Branch Officials / SSL / MA / MC / HLC etc. therefore, should fill in a Customer
Interaction sheet, as per Annexure HL-A of Part III of Master Circular, and attach the
same to Home Loan Application to be submitted to the CPCs / RACCs.
33.7. Documents relating to repayment:

Where Check-off is available:
a) Irrevocable Letter of Authority from employee (Annexure /HL-C).
b) Letter of undertaking from employer (Annexure / HL-D).
c) Irrevocable Letter of Authority where applicant himself is Drawing and Disbursing
Officer (Annexure / HL-E),or in other cases PDCs or standing instructions/NACH
wherever required may be obtained.
33.8 CIS (Customer Information Sheet) under CKYCR (Central KYC Registry):
As per Reserve Bank of India guidelines on Central Know Your Customer Registry
(CKYCR), the data (Customer Information, Photograph, KYC documents) in respect of all
account based relationships established by the Bank are required to be uploaded on
CKYCR portal within T+2 days of such establishment of relationship. Account based
relationship includes all types of deposit accounts, loan accounts, non-fund based
accounts like Bank Guarantee, Letter of Credit, etc.
Accordingly, it has become mandatory to obtain Customer Information Sheet (CIS) for all
types of loan accounts. A copy of CIS form (Annexure 4769) is placed in Part III with
advice to obtain the same along with our Home Loan Application Form from all the
borrowers who avail Home Loan facility from our Bank w.e.f. 1st July, 2017. In case the
prospective Home Loan borrower already maintains an account with us, CIS will still need
to be obtained from them for updating of CKYC data on the CKYCR portal. Incidentally,
updating the CIF as per CIS will also serve the purpose of complying with requirement of
periodical up-dation as per Risk categorization.
Once operationalization of CKYCR takes place, activation of accounts will take place only
after the scanned images of CIS, along with KYC documents are sent to LCPC,
immediately after creation of CIF, through the interface and approved by LCPC after
second scrutiny.
A revised Home Loan Application Form with all information fields required for Home Loan
sanction is available incorporated along with CIS fields. Meanwhile, it is advised to the
concerned functionaries to provide CIS Form and Home Loan Application Form / Account
Opening Form, stapled together, to the prospective Home Loan borrowers and obtain the
same, duly filled in by them, for necessary action at LCPC / LPCs.
(BACK TO INDEX)
33.9. Verification of KYC & Income Documents:
In light of the large number of frauds in Home Loans involving forged KYC and Income
docs, it is felt that collecting photocopy of the papers relating to KYC and income proofs
are not sufficient to prevent frauds if they are not scrutinized for authenticity. It has
therefore, been decided by the Appropriate Authority that as a part of pre-sanction Survey
for Home loans and Home Related Loans, verification of documents verifiable online,
need to be carried out by the operating functionaries as a Measure/Tool for prevention of
Frauds. Operating units will verify the websites and a signed confirmation will be provided
by Sourcing as well as Processing Units that they have verified the websites for the
authenticity of documents submitted by the applicants. The confirmation will be kept in
Loan Documents as a record.
Documents verifiable online are as under:
Sr What can be Websites for verification along with What to Verified

. seen at the navigation path be Yes /
N web site verified No /
o Not
. applica
ble
i. TAN is https://www.incometax.gov.in/iec/foportal TAN
applicable to of
those who are Borrower
supposed to
deduct TAN of
TDS i.e. if employer
Borrower as
deducts TDS per Form
as well as 16
employer
ii. TIN- https://tinxsys.com/TinxsysInternetWeb/i TIN of
Businessman / ndex.jsp borrower
Self
Employed /
Professional
who pays VAT
will have TIN
o Not
. applica
ble
iii. Goods & https://services.gst.gov.in/services/search GST
Service Tax tp Registratio
Registration n No. of
No. the
Businessman / borrower
Self GST
Employed / Registratio
Professional n No. of
who have to the of
pay Goods and dealer
Service
Tax
iv. Form 16 from https://www.tdscpc.gov.in/app/tapn/tdstc Verify
Traces scredit.xhtml with 7-
digit
certificat
e
number
on form
16
v. Status of https://incometaxindia.gov.in Income
Acknowledgem Select -> ITR-V tax
ent receipt Receipt Status return
(ITR-V) can be electronica
verified lly
filed by
borrower
vi. Tax Paid https://tin.tin.nsdl.com/oltas TDS of the
Challan Select > CIN based view > BSR code > borrower
Challan tender date >
Challan Serial No > Amount (only rupees
i.e., 3560)
o Not
. applica
ble
vii. Chartered CA membership no: Contact
Accountant www.icai.org CA to
membership Select -> members-> members Directory confirm the
number search -> As on Date-> B/S
verification: Search members database by & P/L
Balance sheet Membership No- As on date
& P/L shoulda) CA’s Firm Regd.
be signed by Number –verify on: www.icai.org
CA with his Select -> members-> List of Firms as on
membership ……..
number and
submitted
along
with ITR.
viii. Voter ID (if

submitted) - :
https://nvsp.i
n/
Signature of Sourcing / Processing Official

Name:
Designation:
Date:
Sourcing / Processing / Sanctioning Official to comply with the above and keep a proof
of the same with Home Loan / Home Related Loan documents.
(BACK TO INDEX)
34. SECURITY DOCUMENTS:
a) Memorandum of Term Loan Agreement for Home Loan (Annexure / HL-F)

b) Guarantee Agreement, if applicable (Annexure / HL-G)
c) Formalities related to creation of Equitable Mortgage.
d) Mortgage Deed to be executed by the borrower (only in the case of Registered
mortgage)
e) Agreement to Mortgage, pending creation of mortgage.
f) Documents in connection with pledge of other securities, wherever applicable.
g) Arrangement letter (Annexure / HL-I).
h) A single consolidated stamped affidavit and Indemnity sworn before Magistrate /
notary public (Format Part-II, Annexure / HL-K & HL-J).
The Government of India has enacted the Real Estate (Regulation and Development) Act
2016 (RERA) w.e.f. 01st May 2017, but the said act has not been fully implemented
across PAN India. Some States and Union Territories have fully implemented the Act,
whereas some have issued notification only. West Bengal has implemented their local
Law “HIRA”. To protect Bank’s interest, Law Department, Corporate Centre, Mumbai has
suggested to include additional clauses in Tripartite Agreement (entered into by borrower,
builder and Bank) and Memorandum of Term Loan Agreement for Home Loans. In States
where RERA has been implemented the details of additional clause to be included in
“Tripartite Agreement” and “Term Loan Agreement” are furnished in Page 47 of Part-III of
Master Circular respectively. For States / Union Territories where RERA is yet to be
implemented may continue with existing set of documents.
• Additional clauses mentioned in Part II of master Circular may require some
changes/ amendments depending on the Specific Rules (or the Specific Statute if
the states have separate Statute) of a State.
• In view of above, the Circles will be required to vet additional clauses mentioned in
Part-III of Master Circular by Circle’s Law officer according to the positions of the
RERA Rules of the State and incorporate changes, if necessary, in these clauses
before advising operating functionaries to introduce these clauses as part of our
existing documents.
• In addition to above, the operating units should ensure the following:
a. The details of registration of the Project with RERA are submitted by the builder
/ developer, which should be checked from the website of RERA and
documents from builder/ developer.
b. Further, a clause may be added in consultation with Circle’s Law officer in the
MOU with builder / developer wherever entered that it shall abide by the above
Act and Rules thereunder. Also, in all such cases where Bank is financing the
builder/ developer for construction of a real estate project, the relevant
agreements must be modified to include clause relating to compliance with the
provisions of the above Act and Rules.
(Cir ref: NBG / RE, H&HD – HL / 51 / 2018-19 dated 11.01.2019)
34.1 In case of takeovers:

Request letters from borrower to his existing financier and to the Bank for repaying
the existing loan. Letter from Bank to the borrower's existing financier to close the
borrower's loan account. For take-over of residential units where construction of the
underlying property is complete, possession is taken and mortgage process is
complete, a letter of undertaking is to be taken. ( Format Part-II, Annexure-HL-O).
34.2. Dispensing with obtention of Revival Letters:
Term Loan:
Extant stipulation in the Bank’s Book of Instructions regarding obtention of Revival
Letters and Balance Confirmation for Term Loan which is consuming huge
resources in view of increasing number of retail loans, was examined by us. The
review was done in the light of the following facts –
(i) Remedy available to the Bank for taking legal action for recovery of the loan amount
(debt) due is limited as per the Limitation Act. Limitation periods for different types
of loan as furnished in the following table:
Type of loan Limitation Date of commencement of limitation
Period period
TL 3 years Default in the payment of any of the
installments or from the date of
acknowledgement of debt/liability in
writing by the borrowers and the
guarantors or his / her authorized agents.
Equitable Mortgage 12 years From the date when the mortgage debt
falls due, i.e., when a default takes place,
and the Bank makes a demand on the
borrower.
Personal Liability of the 3 years From default of each installment of
mortgagor (other than mortgage loan as mentioned above.
mortgage security)
Guarantor, under 3 years From date of demand and refusal/breach
continuing guarantee on the part of the guarantor to carry out
the obligation
(ii) In view of the provisions pertaining to Term Loans where limitation starts from the
date of default in the payment of any of the installments, according to the legal
opinion revival letter/balance confirmation letter could be dispensed with for Term
Loans, so long there is no default in repayment of the installments. A delay in
remittance of the monthly/quarterly installment should not be taken as a default
provided such installment is repaid before the next installment falls due.
Reminder for the defaulted installment should be sent to the borrower only. Care
has to be taken in such cases not to recall the advance and not to demand the
loan amount from the guarantor so as to avoid triggering of limitation period. If a
demand is made on the guarantor and the loan is regularized by the borrower,
then the Bank will be required to obtain a fresh guarantee from the guarantor.
It has therefore been decided to (i) dispense with obtention of Revival Letters and Balance
Confirmation Letters in case of Term Loan accounts in Personal Segment which are
repaid regularly and are standard assets, and (ii) not to make demand on the guarantor(s)
unless it is decided to call up the loan and file civil suit or initiate any legal action.
Maxgain (OD) Home Loans:

It is also has been decided to dispense with the obtention of Revival Letters for Maxgain
Home Loans as per detailed instructions given here under: -
The limitation period in respect of Maxgain Home Loans would start to run from the date
of default in payment of instalments or from the date on which any Acknowledgement of
Debt has been obtained from the borrower, irrespective of the fact that the scheme
provides Home Loans as an Overdraft facility.
It has therefore been decided to (i) dispense with the obtention of Revival Letters and
Balance Confirmation Letters in case of Maxgain Home Loans which are being serviced
regularly and are classified as “Standard Assets”, and (ii) not to make any demand on the
guarantor(s) unless it is decided to call up the loan and file a civil suit or initiate any other
legal action.
While dispensing with the obtention of revival letters, it needs to be ensured that
appropriate legal action is initiated before a Court of Law or Tribunal within three years
from the date of default in repayment of any instalments, though the limitation of 12 years,
would be available, where mortgage has been created as a security for the loan.
(BACK TO INDEX)
35. PRE-SANCTION SURVEY:
On receipt of completed Home Loan application and required documents, pre-sanction

survey should be carried out as under:
Place Procedure
Residence of borrower a) Identify the borrower based on the proof of
identification
b) Identify the borrower’s address on the basis of
proof of residence
c) Educational qualifications
d) Ascertain period of stay in the current residence
e) Whether owned / company leased / rented. If
rented, ascertain monthly rent being paid
f) Ascertain whether he / she has a credit card and
name of the card issuer
g) Educational qualification of spouse and children
(except minor children). If spouse / children are
employed, name of the organization, designation,
experience and salary
h) Number of school-going children, Number of other
dependent relatives staying with the borrower
i) Discreet local enquiries with neighbours, opinion
makers etc. to ascertain antecedents, credentials
of the borrower
j) Whether he / she owns a car and/or two-wheeler
in his / spouse’s name. The vehicle number and
name of the owner may be recorded and the name
of financiers, if any
k) Sanctioning Authority may make enquiries with the
applicant’s bankers, if he deems it necessary
Residence of guarantor Procedures enlisted ‘a to c’ above to be followed
Office / Workplace of a) In case of salaried applicants - with colleagues, salary
borrower (discreet disbursement authority (also with a view to confirm
enquiries to ascertain genuineness of salary certificate)
antecedents and b) In case of Self-Employed / Businessmen /
credentials of the Professionals-with another firm engaged in the same
borrower) line of activity, one or two firm(s) in the neighbourhood
/ concerned industry body.
Builder to establish the i. With a few other reputed builders in the area
genuineness, track
Place Procedure
record and reputation in ii. With a few of the owners of their completed projects to
terms of timely ascertain quality of construction, timely delivery, and
completion of quality conveyance of ownership rights to the purchasers, any
projects litigation/dispute on ownership issues.
With the concerned industry body i.e., Chamber of
Housing Industry/Builder’s Forum etc.
With the Builder’s bankers
Property proposed to be (a) Independent and surprise visit to be made to the
purchased property.
(b) Identify the property based on details in title
documents.
(c) Landmarks for reaching and identification of the
property to be recorded
(d) Accessibility / approachability i.e., all modes of
transport / car / two-wheeler only / others is available
to the property i.e. roads etc.
(e) Comments on the locality i.e., whether residential /
commercial / underdeveloped / trouble prone.
(f) Comment whether the area is posh/upper middle class
/ middle class / lower middle class / slum area
(g) Discreet enquiries with the owners / occupants of
neighbouring houses in respect of the ownership of the
property, information on any pending disputes/litigation
etc.
(h) Ensure that the property is kept in good and tenantable
condition.
(i) Ascertain whether the property is rented out and, if so,
for how long and the rentals per month Whether leased
to an institution for occupation of its employees or
rented out to an individual / business concerns
35.1. Empanelment of Verification Agencies:
The services of empaneled Verification Agencies may be utilized for undernoted jobs for
all P-segment loans at both BPR and Non-BPR centres:
a) Conducting Residence Address Verification by actually visiting the applicant’s

residence, followed by back-check over phone.
b) Conducting Business Address Verification by actually visiting the applicant’s place of
business/office, followed by back-check over phone.
c) Conducting Business Phone Verification by making a phone call to the applicant’s
place of business/office.
d) Conducting Residence Phone Verification by making phone call to the applicant’s
residence.
e) Conducting verification of income such as Salary slip, Form-16, IT Returns, etc.
The Branch / RACPC should verify 2% of the cases handled during this period by the
outside agency, as a cross-check of the quality of their services. Compliance with KYC
norms will remain the responsibility of the Branch / HLST/MPST / RACPC. The copies of
KYC documents must be verified with original copy of identification/ address proof by the
dealing official under his signature. Wherever PAN Card is available, it should be
invariably be verified from CBDT website.
The detailed guidelines for empanelment of Verification Agencies and related terms and
conditions have been issued by PBBU vide e-Circular no. NBG/PBU/OPS-NPA/2/2014-
15 dated 29.10.2014.
35.2. Recording of Survey:

Pre-sanction survey should be recorded in the format (Annexure / HL-L) in cases where
outside agencies have not been engaged for survey, and in the revised format
(Annexure/HL-M) together with surveyor’s report where survey has been outsourced.
35.3. Waiver of Pre-Sanction Survey:

35.3.1. In case of Defence / Para Military Personnel, verification / pre-sanction survey of
workplace and residence will be waived in respect of existing customers maintaining
salary accounts minimum for last one year under Defence / Para Military Salary Package
provided the salary has been credited to the account regularly.
35.3.2. The waiver of verification/presanction survey of workplace and residence is also

extended to the employees of Corporates Establishments / PSUs, who are our existing
customers maintaining salary accounts minimum for the last one year under CSP
arrangement approved centrally by C&ITU Department at Corporate Centre, provided the
salary has been credited to the account regularly for the last 12 months.
A list of eligible CSP arrangements is placed as per circular instructions NBG/PB/CÎTU-
CSP/2/2018 - 19 Date: Tue 12 Jun 2018.
Operating units to ensure currency of the tie –ups.
However, in all such cases, copy of the ID card issued by the employer will be obtained
in addition to the copy of PAN card and current Address proof. In case where sharing of
ID card is not permissible, a certificate regarding employment from employer will be
obtained.
35.4 Sanction – Appraisal of the loan should be made in terms of extant instructions within
the stipulated Turn Around Time (TAT). The terms and conditions governing the
loan should be advised to the applicant through Home Loan Arrangement Letter
(Annexure / HL-I). If loan application is rejected, the applicant as well as the
controllers should be advised the reasons for rejection in writing within the stipulated
TAT.
35.5. Control Card - Control Card as per Annexure / HL-AC to be maintained for the
purpose of check list of compliance of various processes/procedures and carrying
snapshot of loan particulars including details of post sanction inspection, should be
kept with documents.
35.6. Control Report – Control Report should be submitted in the standard format
enclosed at Annexure /HL-AE with a view to ensuring uniformity in reporting of
sanctions.
(BACK TO INDEX)
36. DISBURSEMENT OF LOANS:
36.1. It is mandatory that a Saving Bank Accounts / Other deposit account be opened
before disbursement of Home Loan for all new borrower (s), if not already being
maintained with the Bank. Attempt should be made to bring the salary account of
the borrower, wherever applicable.
36.2. Loan should be disbursed on receipt of copy of Home Loan Arrangement Letter,
duly signed by all the borrowers and guarantors, if any, within the validity period of
the sanction, and after execution of prescribed documents and completion of
necessary formalities. To safeguard the Bank's interest and to prevent misuse of
funds, disbursements should be made only in phases co-relating to the actual
progress made in the construction, e.g., at stages like completion of plinth,
construction of lintel level, completion of roof, etc. as per the sanctioned plan.
Certificate from the engineer/architect confirming stage-wise completion of the
house/flat should be obtained and kept on record. Details of site inspection should
be recorded under the signature of authorized official / employee of the Bank, and
disbursement should be made only at the borrower’s request in writing.
However, in case of residential projects launched / developed by the Government
/ Statutory Bodies, the disbursement in Home Loans will be made as per the
payment schedule prescribed by these Authorities instead of the construction
linked disbursement, provided such Authorities have no past history of non-
completion of projects. The authority for approving such projects will be vested
with General Manager (Network).
(e-Circular NBG/PBU/HL-HOME LOANS/7/2015-16 dated 27.04.2015)
36.3. Physical verification of properties mortgaged to the Bank must be carried out and
recorded at each of disbursement. Whenever it is established that physical
verification of properties mortgaged to the Bank was not done, all the officials
involved in the loan sanction process, including the controllers, shall be held
responsible for the lapses.
36.4. As regards loans for repairs/renovations/constructions etc., RACPCs/ Branches
should satisfy themselves about the estimated cost of work involved having regard
to the extent thereof, materials to be used, cost of labour and other charges, and
after obtaining certificates of the qualified engineers/ architects, as considered
necessary.
36.5 Disbursement in Home Loans should be made through NEFT / RTGS directly in the
account of Builder. However, in case of resale property, the disbursement should
be made through Account Payee IOI, duly incorporating the seller’s account
number and name of bankers. Under no circumstance’s cheques drawn on
disbursement account should be used for disbursement of home loans.
The IOI should be forwarded directly to the by registered AD/Speed post under
cover of forwarding letter as per specimen provided at Annexure/ HL-AD. Under
no circumstances, IOI should be handed over to the borrower / his
representative / builder’s representative etc.
Disbursement to be made through LOS / RLMS mandatorily

for Term Loans as per para 7A. (Part I)
(BACK TO INDEX)
37. HIGH VALUE HOME LOAN PROPOSALS:
37.1 Additional Due Diligence Norms for Home Loan of Rs. 1 crore & above
(Pre-sanction Survey should be done by the Branch / CPC officials and the relative report
should be scrutinized by the Branch Manager / CPC Head.
(Due diligence of the applicants based on KYC documents, CIBIL data, verification of
PAN / Income Tax Returns/Form-16 and Salary Certificate, Verification of
Residence/Office address, etc.
i) In case of substantial increase/decrease in the current income of the applicants

vis-à-vis the previous year’s income, the reasons thereof should be ascertained
and evidenced.
ii) Where the applicants are Businessmen/Professional & Self Employed, their
Audited Balance Sheet / P&L Statement / Income Statement (as applicable) for the
last 3 years should be obtained to verify the financial position and their loan
eligibility. A satisfactory opinion report from their present Bankers should also be
obtained and held on record.
iii) Due diligence on the Builders (in case of New Flats) / Seller (in case of Resale
property) should be ensured and disbursement of the loan amount should be made
directly to the Bank account of the Builders / Seller.
iv) Two Valuation Reports from different empanelled Valuers of the Bank should be
obtained and lower value out of the two valuations should be considered for
assessment of the eligible loan amount. Property values reported in leading
newspapers as well as property portals such as magicbricks.com, 99acres.com,
housing.com etc., wherever available are to be referred to and quoted .Further,
details of last two transactions in the locality are to be furnished in the valuation
report, wherever available. The values quoted by the valuers should be cross-
checked by the branch official concerned by making independent enquiries,
property inspection, comparison with recent sales of similar properties in the
neighbourhood and enquiries from parties having good knowledge of the local
property value, for ensuring that only realistic realizable values are accepted.
v) In this regard, guidelines as per Bank’s valuation policy circulated under Circular
no CCO / CPPD-ADV / 49 / 2019 - 20 Dated 3 Jul 2019 and CCO / CPPD-ADV /
101 / 2019 - 20 Dated 1 Oct 2019 to be adhered to.
vi) For Title Investigation Report (TIRs), Operating units to be guided by instructions
issued by CPPD as per CCO / CPPD-ADV / 70 / 2017- 18 dated 25th September,
2017, advising SOP on Title Deeds and Title Investigation Reports, CCO / CPPD-
ADV / 35 / 2018 - 19 Dated 9 Jul 2018, CCO / CPPD-ADV / 101 / 2018 - 19 Dated
25 Oct 2018,and CCO / CPPD-ADV / 129 / 2018 - 19 Dated 12 Dec 2018, CCO /
CPPD-ADV / 129 / 2021-22 dated 09th February 2022 and refer to circulars issued
on TIR from time to time.. The original Title Deed should be vetted/verified by the
Bank’s empanelled advocate and certified as genuine in all such cases, where the
original Title Deeds are received at the Bank subsequent to the obtention of TIR.
vii) A Search Report / Encumbrance Certificate for the intervening period, i.e. from the
date of TIR to the date of deposit of original Title Deeds / Creation of EM should
be obtained and held on record, as part of the Equitable Mortgage (EM)
documents.
viii)An enquiry should be made from CERSAI site (www.cersai.org.in) to ascertain the
noting/record of prior encumbrances, if any, on the property being financed by us.
ix) In case of Takeover of Home Loans from other Banks / HFCs / FIs, the Home Loan
account (proposed to be Taken over) should have a satisfactory repayment track
record of a minimum of two years from the date of first disbursement and the
account should be `Standard’ as per IRAC norms.
x) However, in the cases of Takeover of Home Loans from other Banks / HFCs / FIs
having a satisfactory seasoning tenure of less than 2 years, Interim Security / TPG
should be obtained as per extant instructions in this regard. The discretion to waive
Interim Security / TPG on case to case basis is vested with AGM (CPC) / Region /
Branch.
37.2 Additional Due Diligence Norms for Home Loan of Rs. 25 crores & above
I. Home Loan proposals of Rs. 25 crores and above should be sanctioned by the
Circles having delegated discretionary powers for sanction of such loans for
acquiring housing property located within the Municipal Corporation areas of NCR,
Mumbai, Pune, Chennai, Kolkata, Chandigarh, Bangalore and Hyderabad centres.
II. In cases where the housing property proposed to be acquired is beyond the
Municipal Corporation areas of the above mentioned eight centres or in any other
centres other than eight centres mentioned above, the Circles will be required to
obtain administrative approval from MD-NBG for all Home Loans of Rs. 25 crores
and above before sanctioning the loans.
III. Pre-sanction Survey and verification of Residence/Office address of the applicants
and also the House / Flat / Property to be financed should additionally be done by
RACPC head/Branch Head not below the rank of AGM over and above the detailed
Pre-sanction Survey done by the Branch / CPC officials.
IV. Two Valuation Reports from two different empanelled Valuers of the Bank should
be obtained and lower value (realizable) out of the two valuations should be
considered for assessment of the eligible loan amount. In this regard, guidelines
as per Bank’s valuation policy circulated under Circular no CCO/CPPD-
ADV/49/2019 - 20 Dated 3 Jul 2019 and CCO/CPPD-ADV/101/2019 - 20 Dated 1
Oct 2019 to be adhered to.
V. In case the value of the property has variation of 20% or more from the guideline
value notified by State Government, the justifications for such variation should be
furnished by the valuers.
VI. RACPC Head/Branch Head not below the rank of AGM, in addition to Appraising
Official, will make necessary enquiries in the area and confirm reasonableness of
value of the property in the proposal.
VII. Two TIRs from two different empanelled Advocates of the Bank Should be
obtained.
VIII. Original Title Deeds should be verified by the Bank’s empanelled advocate and
certified as genuine in all cases, where the original Title Deeds are received at the
Bank subsequent to the disbursement of loan. Original Title Deeds should be
verified by the Bank’s empanelled advocate and certified as genuine in all cases,
where the original Title Deeds are received at the Bank subsequent to the
disbursement of loan.
IX. An enquiry should be made from CERSAI site to ascertain the noting / record of
prior encumbrances, if any, on the property being financed by us and a print out
of the Search Report, duly signed by the Appraising and Assessing Authorities
should be held along with the proposal.
(BACK TO INDEX)
38. TITLE DEEDS VERIFICATION / SEARCH REPORT:
All operating functionaries shall be guided by the instructions contained in the Credit
Policy and Procedures Department (CPPD)’s e-circular no. Circular No.: CCO / CPPD-
ADV / 129 / 2021 – 22 Date: Wed 9 Feb 2022, advising SOP on Title Deeds and Title
Investigation Reports. Further, The SOP comprises of two parts:-
• Part-I: Procedure for obtention of Title Investigation Report and creation of equitable
mortgage. (Replaces the extant guidelines as mentioned in the Master Circular on TIR
issued on September 2021 and subsequent circular instructions in this regard).
• Part-II deals with safekeeping / handling of Title Deeds.
CPPD has further issued clarifications vide CCO / CPPD-ADV / 35 / 2018 - 19 Dated 9
Jul 2018, CCO / CPPD-ADV / 101 / 2018 - 19 Dated 25 Oct 2018, and CCO / CPPD-ADV
/ 129 / 2018 - 19 Dated 12 Dec 2018 & Circular No.: CCO / CPPD-ADV / 129 / 2021 – 22
Date: Wed 9 Feb 2022. Operating units to be guided by instructions issued by CPPD from
time to time.
Instructions as contained in SOP of e-circular no. CCO / CPPD-ADV / 70 / 2017- 18 dated

25th September 2017 (Annexure V) applicable specifically to Housing Loan is reproduced
below:
Extant instructions Revised instructions applicable for Housing
applicable for housing loans Loans
Ref: e-Cir: NBG / RE,
H&HD-HL/12/2015-16 dated
24/08/2015
(a) 1. i) TIR in respect of POA i) TIR in respect of POA Sales / Gift Deed will
Sales/Gift Deed will invariably be obtained from two empanelled
invariably be obtained from advocates, irrespective of loan amount.
two empanelled advocates, Wherever, In House Legal Team has been
irrespective of loan amount. created one TIR shall be obtained from them
and one TIR shall be obtained from the
empanelled Advocate.
ii) Scrutiny of Gift Deed and ii) Scrutiny of Gift Deed and POA by Bank’s Law
POA by Bank’s Law officer officer will be waived in respect of loans less
will be waived in respect of than Rs. 1.00 crore.
loans upto Rs. 1.00 crore.
iii) However, extant iii) However, extant instructions for scrutiny of

instructions for scrutiny of Gift Deed and POA by Bank’s Law officer will
Gift Deed and POA by continue to be followed in respect of loans of
Bank’s Law officer will Rs. 1 crore and above for project approvals and
continue to be followed in for any such proposals where any clarification
respect of loans above Rs. 1 or further legal examination is suggested by the
crore and for project empanelled advocates.
approvals and for any such
proposals where any
clarification or further legal
examination is suggested by
the empanelled advocates.
New instructions. In case of Housing Loans where properties do
not fall into the specific categories (Third Party
Guarantors / POA / Gift Deed), a satisfactory
Title Investigation Report (TIR) from two
different empanelled advocates (**) should be
obtained:
In respect of Satisfactory TIR
Housing Loans from two different
where the RERA empanelled
registration is advocates (**)
available and Loan should be obtained.
amount is above
Rs.5 crores.
In respect of
Housing Loans
where RERA
registration is not
available and Loan
amount is Rs.1 crore
and above.
Second Sales and
Loan amount is Rs.1
crore and
above.
** In case of Housing Loans, wherever In House
Legal Team has been created one TIR shall be
obtained from them and one TIR shall be
obtained from the empanelled Advocate.
2. The Valuation Report is not No change.
required to be referred to the
empanelled advocate for his
comment.
3. i) In all cases, where two i) In all cases, where two TIRs are required to
TIRs are required to be be obtained, certified copies of all relevant
obtained, certified copies of documents will be obtained either by In House
all relevant documents will Legal Team (where available) or by the
be obtained by only one of empanelled advocate, as assigned by the
the two empanelled branches, directly from the office of the
advocates, as assigned by concerned Sub-Registrar / Registrar office and
the branches, directly from compare the same with the documents
the office of the concerned submitted by the customer for all Home Loans
Sub-Registrar/ Registrar of Rs.1 crore and above.
office and compare the
same with the documents
submitted by the customer
for all Home Loans above
Rs.50.00 lacs.
ii) The second advocate will ii) The second advocate / In house Legal Team
not be required to obtain and will not be required to obtain and scrutinize the
scrutinize the certified certified copies of relevant documents.
copies of relevant However, the extant instructions for verification
documents. of genuineness of title documents by the
However, the extant empanelled advocates
instructions for verification of by inspection of books maintained at the
genuineness of title Sub-registrar office will continue to be followed
documents by the by both the advocate as well as by the in-house
empanelled advocates by Legal Team.
inspection of books
maintained at the Sub-
registrar office will continue
to be followed by both the
advocates.
iii) In cases where Title No change.
documents of current owner
is more than 13 years old
and the property is mutated
in the name of current
owner, the certified copy will
be obtained for the current
Title documents only instead
of current instruction of
minimum two previous chain
title documents.
However, in all other cases,
the extant instructions for
obtaining certified copy of
minimum two previous chain
titles falling within the TIR
period (i.e., 13 or 30 years,
as the case may be)/or all
chain title documents
executed within three-year
period from the date of the
latest/current title deed
papers will continue to be
followed.
Other Existing Instructions:
Search Report in case of properties allotted by the Development Authority / Government

Bodies:
After successful completion of the process for the acquisition of the property, the title of
the same is vested with the respective Government / Statutory Body. As such, there is no
need to verify the flow of title prior to the acquisition of the property by obtaining Title
investigation Report by the empanelled advocate in case of allotment made by the said
body. Only subsequent alienations / transactions are required to be verified.
However, in cases, where allotment / assignment of properties by said bodies are subject
to some clauses like restricting alienation of the property in favour of the third party for a
particular period or permission of the said authority for mortgaging the property in favour
of Banks for raising loan by offering the property as security or restricting the marketability
of the title etc., necessary clearance / approval / permission / NOC needs to be obtained
from the appropriate authority. In such cases, it is advisable to get the title of the
properties verified by the empanelled advocates to ensure that the allottee has clear,
absolute and marketable title to the underlying property.
Similarly, in cases, where properties are assigned by the Government to different
categories of people including landless poor by way of Pattas, there is no need to verify
the flow of the title to the Government. However, these assignments are subject to the
certain terms and conditions and there may be some clauses restricting/prohibiting
alienation of the property. In such cases, the property would have no marketable title and
it should not be accepted as a security for sanctioning any loan.
Acquired properties, which are developed by the said body and are the subject matter of
the layout, should contain details like Sector Number, Plot Number etc. along with
boundaries for easy identification. Any property allotted without specific identification
details should not be accepted as security for financing as the Bank would not be able to
enforce that security in case of default by the borrower.
Registration of Development Agreement
In states where registration of Development Agreement is mandatory, AGM (Region) /

(Branch) have been given discretion to permit deviation regarding non-registration of
these documents, subject to the condition that the Tripartite Agreement is registered. This
discretion is restricted for Home Loans to employees of Government / PSUs and reputed
companies whose salaries are routed through the Bank. Further this deviation should be
permitted strictly on case-to-case basis for the above borrowers having creditworthiness
as per the scheme parameters and builders with integrity beyond doubt. However, the
registration of Development agreement cum POA will be mandatory in all such cases
where sale of the property is being executed by the POA holder.
Obtention of certified copies of title documents and approved plans
(i) Home Loans below Rs. 1 cr:
(a)Certified Copy of Title Deeds: Norms regarding obtention of certified copies of Title
Deeds directly from the office of the Sub-registrar is waived for Home Loans below Rs. 1
cr. The extant instructions for verification of genuineness of title deeds by the empanelled
advocate by inspection of books maintained at the Sub-registrar office and adherence to
the due diligence by Branch / CPC officials stipulated in aforesaid CPPD’s Circular should
be continued in all such cases.
(b)Approved Plans: The empanelled Valuers should be advised to verify the genuineness
of the approved/sanctioned plan by comparing the original plan in the records of the
approving authority with the copy of the approved/sanctioned plan submitted to the Bank.
(ii) Home Loans above Rs. 1 cr and above:
(a) Certified Copy of Title Deeds: The extant instructions of obtention of certified
copies of title deeds including minimum two previous chain title documents (falling
within the search period) and/or all chain title documents executed within three
years from the date of the current title deed directly from the Sub-registrars’ office
should be followed stipulated in aforesaid CPPD’s Circular.
(b) Approved Plans: The extant instructions of obtention of a certified copy of the
approved/sanctioned plan, wherever applicable, from the concerned office and
verification of the same with the copy of the approved/sanctioned plan submitted
to the Bank should be followed.
(BACK TO INDEX)
39. INSPECTIONS:
39.1 Pre-Sanction Process:

Standardization of Procedures and Formats: Rationalization
Pre-Sanction Inspection Sheet:
a) In the wake of the recent provisions in the Bank to outsource the pre-sanction
inspection processes in respect of visits to (i) the residence of the applicant, (ii) residence
of guarantor, (iii) office/ workplace of the borrower, (iv) Builder and (v) Property, it has
now been decided to take these three items out of the purview of pre-sanction inspection
by the Bank's Staff wherever the services of the outsourced agencies are available.
(Annexure / HL-L -old) has therefore, been suitable revised.
b) Revised "Pre-Sanction Inspection Sheet" (Annexure / HL-M- Revised) enclosed to this

letter will now replace the format advised earlier vide Circular No. PBBU/HL/AX/1 dated
1st April 2005, (Annexure/HL-L-old)) for recording of pre-sanction inspection visits by the
RACPCs, HLSTs (OSFs) and the Branch Staff, wherever the services of the outsourced
agencies are engaged, (Annexure/HL-L-old)will continue to be used by the offices where
the pre-sanction inspection processes mentioned above have not been outsourced.
39.2. Post Sanction Inspection:
For Standard Assets:
➢ Initial inspection(s) at the time of disbursement/ release of instalments during

construction. Property inspection must be carried out and recorded at each stage of
disbursement. During inspection the dealing official will verify the progress of
construction in terms of disbursement schedule and make follow up for mortgage
confirmation letter etc., if not received, noting of Bank’s charge on property in Society
record in cases of home loan to members of Housing Society.
➢ Randomly selected 5% of the accounts should be verified by Inspection every month.
➢ Post disbursement inspection within 15 days in respect of all loans disbursements,
thereafter every quarter for the first year to ensure mortgage formalities have been
completed, Bank’s charge on property noted and possession of the property is taken
by the borrower. The 2nd and 4th inspection should be carried out by a different official.
Thereafter, inspection to be carried out once in every 3 year.
➢ If repayments are in arrears for two successive months, inspection should be
conducted immediately.
Inspections should be recorded in Inspection Register.
Mechanism to be put in place in respect of loan accounts which show delinquency:
➢ Branches / RACPCs to follow up and monitor the loan accounts wherever a borrower
defaults consecutively in the repayment of two instalments (monthly/quarterly/half-
yearly).
For NPA A/c: Quarterly
Submission of Irregularity Reports
i) In the wake of adverse impact of steady rise in NPAs on Bank’s NIM and bottom-
line reasons for the surge in NPAs have been analysed and it was observed that
neither the branches nor the controllers were quite aware about the alarming build-
up of NPAs and as such could not take cues from the early warning alerts, to
effectively salvage the position.
ii) Obviously, lack of observance of the existing mechanism for irregularity reporting
on monthly basis, is one of the prime reasons which rendered the analysis and
monitoring of irregular accounts, quite ineffective.
iii) In the above backdrop and considering the efficacy of irregularity reports for
effective monitoring and containment of NPAs apart from early warning alerts to
unearth other adverse features like frauds, it has been decided to introduce a
system for submission of irregularity reports in respect of P-segment Loans, in line
with the irregularity reporting of other business segments. The salient features of
the proposed irregularity reporting structure for P-segment Loans are as under:
▪ At quarterly intervals in respect of Home Loan / half yearly intervals for other P-segment
Loans.
▪ Simple listing of irregular accounts instead of separate report for individual accounts,
keeping in view the unique features of the P-segment Loans and to minimize the
resultant workload in view of large number of loan accounts.
▪ The report should include details of all loan accounts (including those sanctioned by
Manager (PBD), with a view to improve the efficacy of the exercise and to enable the
controllers to have an objective analysis of the irregular loan accounts.
▪ Submission of report in duplicate to the controllers, on or before the 15 th of the following
quarter/half year.
▪ Controllers should arrange to retransmit the duplicate copy of the irregularity report with
their confirmation/ comments regarding proposed course of action.
▪ Controllers should suitably diaries and follow up the timely submission of the reports
and compliance of remedial actions by the Branches.
▪ Specimen irregularity report format is enclosed (Annexure / HL-Q).
▪ The aforesaid structure for irregularity reporting should be brought into use, w.e.f.
quarter ending June 2006.
(BACK TO INDEX)
40. TAKE-OVER OF HOME LOANS FROM OTHER BANKS / FIS:
RACPCs / Branches may entertain proposals of take-over of Home Loans outstanding

with Scheduled Commercial Banks (SCBs) including Private and Foreign Banks / FIs /
Housing Finance Companies (HFCs) registered with Reserve Bank of India (RBI) /
National Housing Bank (NHB) / Borrower’s employers if they are Central / State Govts. or
their undertakings or Public Sector Undertakings, subject to the following:
a. Due diligence should be carried out on the borrower and the seller (e.g. builder).
They should satisfy the eligibility criteria for availing Home Loan as per the extant
instructions of the Bank.
b. Houses / Flats under construction can also be considered for takeover. In such
cases it should be ensured that there is no undue delay in construction/completion
of project.
c. The borrower should have serviced interest and/or instalment of the existing loan
regularly, as per the original terms of sanction.
d. The borrower has valid documents evidencing the title to the house/flat.
40.1 Permissible quantum of Finance for take-over will be lowest of the following:
i) Outstanding’s with the other Bank plus prepayment penalty and other charges.
The residual amount required to be paid to the builder should be added in respect
of properties under construction (For takeover of top-up loan, please refer para
40.3.10)
ii) MPBF as per the LTV ratio stipulated by the Reserve Bank of India is as under:
a. For ready to move / completed properties, LTV ratio will be
calculated on Realizable value as per the latest valuation report.
b. In the cases of houses / flats under construction, LTV ratio will be

calculated on the lower of the following values:
iii) Value mentioned in agreement to sale plus one time cost of additional amenities
& other costs related to the property which are permanent in nature and add up to
the realizable value of the security / property (viz. Cost of Furnishings & Interior,
Township Corpus Fund, One time maintenance fund / deposit / corpus,
Development Charges, Electrical fittings, one time Generator Charges, Club
House Membership charges, Electricity / Water / Sewerage Board one-time
charges / deposits, VAT & Service Tax, etc.). However, Stamp duty, Registration
Charges and other documentation charges, which are not realizable in nature will
not be included in the value of the property/agreement to sale for arriving at the
loan eligibility,
(iii) Realizable value as per the latest valuation report.
Nature of Takeover Maximum

permissible LTV
Takeover of only Home Loan with automatic waiver of Interim Ratio 75%
Security / Third Party Guarantee (TPG) in eligible cases
Takeover of Home loan where takeover of top up loan is also 75%
involved
All other Home Loan Takeovers
(a) For Loan limit upto Rs.30 lacs 90%
(b) For Loan limit above Rs.30 lacs and upto Rs.75 lacs 80%
(c) For Loan limit above Rs.75 lacs
75%
For Home Loans of Rs. 1 crore and above, two valuation report and TIR as per Bank’s
extant instruction given in para no 38 above should be obtained from two different valuers
and advocates.
40.2 Take over with sanction of Higher Loan Amount & extended Repayment period:
At the time of the takeover, the sanctioning authority, based on the merits of the case and
requirements / eligibility of the borrower, may sanction an amount higher than the amount
taken over from other bank/ financial institution for purposes of renovation / extension /
furnishings. Similarly, the sanctioning authority may also extend the repayment period
beyond the period sanctioned by the other bank/ financial institution, provided that at all
times the criteria regarding maximum permissible finance and security margin under the
Bank's scheme are not diluted.
40.3 Procedures for Take Over:
40.3.1 The Prospective borrower should address a letter, as per specimen vide Annexure
/ HL-O. Request-I, to the bank / financial institution from whom he has availed the
loan asking them to deliver, immediately upon receipt of the loan amount, the title
deeds and other securities, if any, direct to our lending branch. CPCs / Branches
will not insist on obtention of acknowledgement from the existing Bank on our
standard format HLO-Request I if, the copy of arrangement letter, certificate issued
by the existing Bank / HFC listing the details of Security documents deposited by
the borrower, statement of account for the last six months are available as these
documents provide all necessary information required for Takeover of Home Loan
accounts.
40.3.2 The borrower should give to the branch a request letter as per specimen vide
Annexure / HL-O. Request-II for paying to his existing lending bank / financial
institution the outstanding amount of his loan by debit to his loan account. The
branch/CPC is required to receive the following documents to process the takeover
loan proposal:
➢ copy of arrangement letter
➢ certificate issued by the existing Bank / HFC listing the details of Security
documents deposited by the borrower(It is clarified that the certificate issued by
the existing Bank/HFC listing the details of Security documents (List of documents)
may be obtained after execution of loan documents and before disbursement of
loan, wherever the certificate (List of documents) have not been obtained at the
time of obtention of home loan application. Disbursal in such cases must be
effected by Documentation/ Disbursal officers subject to information contained in
the certificate issued by the existing Bank/HFC listing the details of Security
documents found satisfactory by comparing the same with the documents listed
by Advocate in TIR to be necessary for creation of a valid equitable/registered
mortgage.)
➢ statement of account for the last six months
Foreclosure letter from existing lender will be obtained after execution of loan documents
and before disbursement of loan. Also, the loan amount may be determined on the basis
of current outstanding balance reflecting in the Home Loan Statement of account, plus
interest chargeable till the expected date of closure of the account with the current lender.
Disbursal must be effected only subject to the above information being found satisfactory
and completion of formalities as regards:
a. obtaining Agreement to create Mortgage,

b. execution of Power of Attorney,
c. obtaining interim security and
d. execution of the required loan documents.
➢ In case of take over loans from other banks / financial institutions, if the original title
documents are not available for scrutiny / verification by the advocate branches may
obtain an interim certificate as per Annexure C1 along with Annexure B. However, in all
such cases, after takeover of the loan is completed and original title documents are
received from such other Banks/ Financial Institutions, Advocate has to complete the
scrutiny / verification of original title documents and to submit the certificate of title as per
Annexure-C 3 ( Reference : CCO / CPPD-ADV / 35 / 2018 - 19 Dated: 9 Jul 2018)
40.3.3 Security in the interim period:
a) Take-over of residential units where construction of the underlying property is

complete, possession is taken, and mortgage process is complete
While ‘Taking over’ Home Loans given by other Banks / HFCs / FIs, Interim Security /
Third Party Guarantee (TPG) should not be insisted upon from the applicants in the
following cases viz, where the construction of the underlying property is completed, and
the applicant has taken possession of the property. For this purpose, the applicant should
produce satisfactory documentary evidence (such as a Letter / Advice / Receipt issued
by the present lender either at the time of deposit of title deeds or later) indicating the
deposit of original title deeds as security for Home Loan.
The waiver of Interim Security / TPG would be available to the aforesaid Takeovers,
subject to compliance of the undernoted stipulations:-
I. The Home Loan account (proposed to be taken over) should have satisfactory
track record of a minimum of two years from the date of first disbursement and the
account should be `Standard’ as per IRAC norms.
II. (The Loan to Value (LTV) should not exceed 75%.
III. A Letter of Undertaking, containing the necessary terms, should be obtained from
the applicant for Takeover of the Home Loan on the format enclosed at HL-O (Part
II).
The Branches / CPCs will ensure that disbursement of the Loan Taken over is made
directly to the transferor Bank / HFC / FI by way of RTGS / NEFT with specific instructions
to appropriate the amount towards closure of the Home Loan Account proposed for
Takeover.
In all such cases, the original title deeds should be obtained directly from the transferor
Bank/HFC/FI within the shortest possible time and the Equitable Mortgage formalities
should be completed within 30 days of disbursement of the loan.
b) Takeover of under construction properties:

Where the underlying property is still under construction and the possession of the
property is yet to be handed over to the applicant, Takeover of Loan may be considered
selectively, provided there is no undue delay in construction of the project and Interim
Security/TPG is available till the period construction is completed and a valid equitable
mortgage is created on the underlying property.
However, the discretion to waive Interim Security/TPG, on case-to-case basis, will

continue to be vested with the AGM (Region) / (Branch).
40.3.4 Nature of security during interim period for takeover
During the interim period between granting of loan and creation of equitable
mortgage on the house/ flat being financed, some security including third party
guarantee may be taken, wherever considered necessary (other than cases
mentioned in para 40.3.3a). However, the kind of security, where taken, should be
flexible depending on the status and integrity of the borrower and it need not be
related to the loan amount. The security obtained in the interim period should be
released after receipt of the title deeds and creation of a valid equitable mortgage
subsequent to verification of the borrower's title to the property.
However, the discretion to waive Interim Security / TPG, on case-to-case basis, will
continue to be vested with the AGM (Region) / (Branch).
40.3.5 The disbursement of the loan should be made direct to the institution as per the
specimen vide Annexure/ HL-O. Request-III, stipulating that the amount should
be appropriated towards the said outstanding loan only and the title deeds and
other securities, etc. should be delivered to an authorised representative of the
Bank only.
40.3.6 On receipt of the title deeds, etc., the bank must apprise to the borrower, in
writing, the details of the documents / securities received from the other bank/
financial institution in order to avoid any legal complication later on in case some
of the documents/ securities are not received from borrower's earlier financer.
40.3.7 Funding of Prepayment Penalty:
Whenever loans are pre-closed, the banks concerned levy prepayment charges,
which are not funded by us. Therefore, the borrowers have to pay prepayment
penalty through their own resources. This is reported to be one of the deterrents for
switching over to us. Therefore, funding of pre-payment penalty payable to the
present banker/HFC of good standing and reputation, in addition to the outstanding
loan amount may be permitted. Total loan quantum, will however, continue to be
determined by eligibility criteria based on income, EMI/NMI ratio, LTV ratio etc.
applicable to Home Loans scheme.
40.3.8
In cases of Home Loan proposal for purchasing a residential unit in second sale,
where the property proposed to be purchased is encumbered as the seller has a
loan outstanding against it, in such cases the credit decision and the loan limit will
be determined in the normal course as per extant instructions, but the disbursement
will be done in a manner similar to cases of takeover. Initially legal opinion will be
taken as ‘provisional’ or ‘interim’ as the original document would not be available for
verification. It will not be necessary to ascertain the asset classification/conduct of
the account from the other Bank as it is not a takeover, and the loan is being given
to a different owner. However, RACPCs/Branches are to follow up for receipt of the
original documents of title, conduct of search for second time, obtention of ‘final’
legal opinion and creation of mortgage.
40.3.9 Takeover of Top-up Loans:
Outstanding in the Top-up Loan should be taken over only under our “Home Top-
up Loan Scheme” simultaneously with the Takeover of Home Loan, subject to a
maximum permissible LTV Ratio of 75% and compliance to the norms stipulated
under our Home Top-up Loan Scheme.
Takeover of Home Loans along with the Top-up Loans is permitted from the present
lenders, subject to compliance of the undernoted stipulations:
i. Both the Home Loan and Top-up Loan account should be regular and ‘Standard’
since inception or for the last two years, whichever is earlier, in the books of the
present lenders.
ii. The possession of the residential property should have been taken by the borrower
and a valid mortgage should have been created in favour of the present lender.
(Takeover of Top-up loan is not permitted for properties under construction).
iii. Only the loan outstanding’s with the present lender should be taken over and no
cash disbursement or reimbursement of the investment made by the borrower
should be permitted under any circumstances.
(BACK TO INDEX)
41.INSURANCE:
41.1 Insurance of property:

a. The house / flat purchased / constructed with the Bank’s finance should mandatorily
be insured against the risk of fire / riots / earthquakes / lightning, floods, etc. in the
name(s) of the borrower(s) and the charge of the Bank will be recorded / noted in the
Policy including the Loan Account Number for the value of the construction alone,
price of land is not to be included in the sum insured. A copy of the policy is to be
retained with the Bank, duly entered in the standard Insurance Register. At the time
of loan initiation, the Home Loan customer will be offered an insurance cover for a
period of 15 years or for the tenure of the loan, whichever is lower, subject to its
renewal from time to time. However, the customer would have the option of taking
insurance cover for shorter/ longer tenure subject to renewal of the policy from time to
time.
b. While it is mandatory to obtain comprehensive insurance cover, borrowers have the

option to take insurance cover from any of the Insurance Companies. Though it is
desirable that the borrowers should be convinced to take Property Insurance from the
SBI General Insurance Co. Ltd. as they are offering discounts on long term General
Insurance Policy to our customers, the customers should not be insisted upon to take
the insurance cover from any particular Company.
c. While settling claims under insurance policies, insurance companies exclude the value
of land as the land cannot be damaged by fire and allied perils. Accordingly, the value
for insuring the property financed, is as under:
“the house / flat purchased / constructed with Bank’s finance should be insured
against the risk of fire / riots / earthquakes / lightning / floods etc. in the joint
names of the borrower and the Bank for the actual project cost after netting off
the cost of land (including undivided share of land in case of flats), cost of
stamp duty and registration charges".
d. The lump sum insurance premium as a part of the project cost is permitted with a view
to encourage the borrowers to insure the property for the entire loan tenure. This
customer friendly modification will alleviate the financial strains for the borrower to
arrange funds for lump sum payment and pay the same in EMI’s as also significantly
reduce the follow up costs for the bank while at the same time safeguarding Bank’s
security interest.
e. In the case of flats/villas under construction and developed by builders, property
insurance should be taken after the completion of construction and the borrower/
owner has taken possession of the property. It would, therefore, be in order to take
property insurance at the time of disbursement of the last instalment of Home Loan.
In case of independent houses under construction, property insurance may be taken at

the time of disbursing the first instalment of Home Loan.
41.2. Optional Life Insurance Scheme for Home Loan Borrowers:
Home Loan customer has a number of options to cover his / her Home Loan and avail
Suraksha Loan to fund Insurance Premium as under:
Loan limit Policy options available

Below Rs. 7.5 lacs RiNn Raksha (Group Policy)
Rs 7.5 lacs to below Rs. 25 RiNn Raksha (Group Policy) or Saral Shield
lacs (Individual Policy)
Rs. 25 lacs and above RiNn Raksha (Group Policy) or Smart Shield
(Individual Policy)
The SBI Life Insurance Co. Ltd. is providing a wide range of life cover products namely
RiNn Raksha, Smart Shield and Saral Shield to our Home Loan borrowers on payment
of very competitive rates of premia and our Bank finances the premium amounts over and
above the sanctioned Home Loan Limit as an additional loan. Hence, it is desirable to
cover all our Home Loan borrowers under any of these policies as a credit risk mitigating
measure. The Circle should explore all avenues to effectively market these products to
our Home Loan borrowers to achieve the desired penetration level. However, it should be
noted that the customers should not be compelled to opt for these products as the facility
is optional. Any insistence by our operating units for taking SBI Life cover as a pre-
condition for availing Home Loans may result in violation of the regulatory guidelines
prescribed by the Reserve Bank of India and Insurance Regulatory and Development
Authority.
Circles may adopt a strategy to increase the penetration of Life coverage of Home Loan
borrowers. It may vary from RACPC to RACPC based on the present penetration levels.
However, Circles will ensure that:
a. IRDA guidelines are not violated, and

b. Process / methodology followed by them does not increase TAT for home
Loans.
At times, when we grant high value loans and, especially while taking over loans, some
borrowers are reluctant to opt for a Life Insurance Policy covering the entire loan amount.
In such cases, we may recommend the option of a life insurance policy covering a lesser
amount as their risk exposure will stand mitigated to that extent.
Brief details of RiNn Raksha scheme, Smart Shield and Saral Shield have been furnished
in Annexure to SBI Suraksha Scheme.
Further, extension of equitable mortgage on the underlying residential property will now
not be mandatory to cover the Suraksha Loan whether they are sanctioned together with
Home Loan or separately. A suitable clause of general lien over the title deed of the
mortgaged property has been incorporated in agreement for additional loan. Revised
agreement and other documents have been furnished in Annexure to SBI Suraksha
Scheme.
41.3. Free Personal Accident Insurance:
Free Group Personal Accident Insurance Cover (Death only) provided to our Existing as
well as New Home Loan customers has been discontinued with effect from 01.07.2013.
However, in case of any incident of accidental death of any borrower(s) on or before
01.07.2013, the relative claim along with the required documents should be submitted
immediately to SBI General Insurance Co. Ltd. for settlement of such claims.
Branches/Processing Units should not issue the “Certificate of Insurance” to the Home
Loan borrowers now onward and also display a Notice on the Notice Boards informing
customers that the complimentary Accident Insurance Cover stands discontinued with
effect from 01.07.2013.
(BACK TO INDEX)
42. TIE –UP WITH REPUTED BUILDERS:
42.1. More than 10 home loans in a Non-BUILDER TIE UP project
We sanction Home Loans to the Home Buyers for purchasing flats / villas in residential
projects from builders. While approving the project under Builder Tie Up (BTU) due
diligence is being exercised on the promoters including their experience in the past 3
years of constructing/ completing the projects on time. However, while extending Home
Loans to the flats / villas in non- BTU projects we do not exercise such due diligence on
the promoters. This is fraught with credit risk for the Home Loan accounts in the event the
builder/promoter fails to complete the project and deliver possession of the flats/villas to
the Home Buyers on time.
It has therefore been decided to evaluate the past experience of the promoters in case
Bank has extended more than 10 Home Loans in a Non-BTU project as per format given
below at Annexure- A. An MIS report giving details of non-BTU projects against which
more than 10 Home loans have been sanctioned would be available in Online Project
Approval System (OPAS) under reports module. DGM RE should arrange to peruse the
same through the CM / AGM (Builder Relation Team) concerned to assess the builders /
promoters’ capability to complete the project.
Annexure (A)
FORMAT FOR ASSESSMENT OF NON- BUILDER TIE-UP PROJECTS FOR COMPLETION
OF THE PROJECT
Approved by*:
(Name, Designation, Signature & Date):
Proposal for assessment of Non-BTU project: M/s:
Name of the Centre/BRT:
Circle:
Sr. Parameter Particulars
No.
1 Name of the builder
2 Detail of Contact person (SPOC) of Name:

the builder/Project and address Designation:
Mobile No.:
e-mail Id:
3 Registered Address
4 Date of establishment
5 Constitution
6 No. of new proposals sanctioned in No. Amount
the new project
7 Present status of the new project
8 The Builder’s adherence to the
Project completion schedule should
be satisfied on the basis of
promoters’ track record in timely
completion of their last three
completed Projects
Details of last 2-3 residential projects executed by the same firm / company /
promoters
Project Name
Location
RERA No.
Project
completion
period as per
RERA
Month & Year of
Commencement
of
Construction
Present Status Completed on Completed on Completed on
(Completed / _________(Month _________(Month _________(Month
Partially & Year) & Year) &
completed). Year)
___ Phases ___ Phases
completed. Full ___ Phases completed. Full
completion completed. completion
expected by Full completion expected by
________ (Month expected ________ (Month
& Year) by ________ & Year)
(Month & Year)
Total built up
area of the
project, in Sq.m.
Number of floors
No. of Dwelling
Units in the
project
Date of
Occupancy
Certificate
9. Recommendation on the capability of the builder to complete the project on
time
Submitted for approval.

Name of BRT:
Designation:
Signature:
Date:
*To be approved by approving authority (AGM HLST/AGM RBO) of the BRT
(BACK TO INDEX)
42.2 TIE-UP WITH REPUTED BUILDERS:
Tie-ups with reputed builders enable us to book Home Loan business from borrowers
with a relatively low risk profile i.e., HNIs/Affluent NRIs/ highly paid executives / IT sector
professional’s etc. Arrangement with builders enables us to publicise our scheme as well
as to have business directed to us.
ELIGIBLE BUILDERS
I) Builders, who have been in the line of activity for a minimum period of 5
years or Builders affiliated to the industry body i.e. State Chamber of
Housing Industry / CREDAI.
or
Builders enjoying the ISO Certification.
or
SPV / SPC created for the purpose of development of Residential Project
with excellent Track record of the Key Promoters.
i. The constitution of the Builder should be Proprietary concern, Partnership Firm,

Private / Public Ltd. Company and Registered Employee Welfare Organisations.
The key promoters should be reputed and experienced in the line of activity.
ii. There should not be any known legal case of significant nature like (i) default to
other Banks (can be ascertained by perusal of RBI’s Defaulters List/access to
CIBIL data, etc.) (ii) Land misappropriation and (iii) Tax evasion, etc. against the
Builder.
iii. Satisfactory Opinion Report should be obtained in respect of the Builders who
enjoy credit facilities with other Banks.
iv. In cases, where Builder has no past experience in the development of Residential
Projects, Projects can be approved selectively after seeking Administrative
Approval from the DGM (B&O). However, the Operating Units should take
precautions in conducting due diligence on the Builder in compiling Legal and
Valuation Report and also in monitoring the progress of the construction.
v. A Caution list of builders of builders / developers found to be involved or suspected

to be involved in various home loan frauds in last 2 FY is placed SBI Times »
Departments 2 » REHBU. Circles are advised to take necessary precautions and
ensure appropriate legal / other action against these builders / developers in
eligible cases, if required.
ELIGIBILITY CRITERION FOR PROJECT:
The Project under consideration should also fulfil the following criteria for approval under
Builder Tie-ups.
a. The project completion period registered by the builders with RERA may be
accepted for Builder Tie-Up. However, the risk associated with longer periods must
be assessed by the sanctioning authority while approving the Tie-Up. In case the
completion period is extended by RERA authority later on, Administrative Approval
from Circle CGM should be obtained for extending the project completion period
in BTU.
b. The Builder’s adherence to the Project completion schedule should be satisfied on

the basis of promoters’ track record in timely completion of their last three
completed Projects.
c. Track record of the Builder in conveyance of a valid Title in favour of the buyers
should be ascertained on the basis of the latest two completed Projects. This will
be an added advantage but is not mandatory for approval of Builder Tie-ups under
this process.
d. Registration of projects with RERA of the state is MANDATORY in all states/UTs

concerned, wherever RERA has been notified and has come into force. However,
in states and UTs where RERA has been enacted but full-fledged work is yet to
start due to lack of infrastructures and manpower, residential projects in these
states and UTs can be approved based on the RERA registration application
number of projects. However, Home Loan proposals under these projects will be
processed and sanctioned only after obtaining RERA registration number.
e. Minimum stake of the builder in the project:
1) Where the land is owned by the Builder:
a. A certificate duly certified by the Chartered Accountant, certifying builder’s

stake of 15% in the project at the time of approval, should be obtained and
the progress of work should be verified on the basis of site
Inspection/photographs evidencing the present stage of construction
(advances made by the prospective purchasers can be taken as part of the
Project cost subject to availability of proper documentary evidence in this
regard).
OR
b. Wherever the land is owned by the Builder and he is not in a position to
provide CA Certificate confirming his 15% stake in the Project, a Valuation
Report of the land should be obtained by the Bank to ascertain market value
of the land at the time of approval of the project. If the market value of the
land is 15% of the project cost or more, the same should be accepted as
Builder’s stake in the Project in lieu of CA Certificate and the progress of
work should be verified on the basis of site Inspection / photographs
evidencing the present stage of construction (wherever the present market
value of the land is less than 15% of the project cost, the advances made
by the prospective purchasers can be taken as part of the Project cost
subject to availability of proper documentary evidence in this regard as
provided under the extant guidelines). Cost of the valuation report will be
borne by the bank as hitherto.
2) Wherever the land is not owned by the Builder and the Builder enters into a valid
registered Joint Development Agreement (JDA) with the owner:
A) A Certificate from Chartered Accountant confirming his stipulated stake (15%) in

the Project.
OR
B) If the Builder is not in a position to provide CA Certificate due to genuine reasons,

the DGM (B&O/RE/PBU) of the Circle will have the discretion to accept Valuation
Report of land offered under JDA as Builder’s stake in the Project in lieu of CA
Certificate as in the case of item 1(b) above. This relaxation will be available only
for the following two category of Builders, subject to the condition that the
Approving Authority is satisfied about the past track record and ability of the builder
to complete the project:
i) Large corporate builders of national repute such as Godrej, L&T, TATA Housing,
Mahindra Life Spaces etc., having external Credit rating (ECR) of BBB and above,
ii) Other Builders who have successfully completed minimum 5 projects in the past with
minimum construction of 125 units in aggregate in the five completed Projects and
have 10 years’ experience.
Availability of financials of the Builder / Key promoters will be an added advantage with a
view to scrutinize them for any adverse features including their outside liabilities.
Formal Tie-ups with the registered Employees’ Welfare House Building Societies shall be
approved in line with the tie-ups arrangement with the Builders.
While approving the Tie-ups, comments may be recorded on the overall track-record of
the Society in relation to its activity, in case of the pre-existing societies.
DOCUMENTS REQUIRED:
i. A Request Letter from the Builder agreeing to enter into Tripartite Agreement on
the prescribed format (enclosed at Annexure-‘A’).
ii. The Builder should enter into a Tripartite Agreement with the Bank and Buyers as
per the Draft Tripartite Agreement given in Annexure HL-AM of Home Loan Master
Circular Part-II at the time of sanction of Home Loan. The Builder should agree in
the Tripartite Agreement to (a) deliver the Title Deeds in favour of the purchaser of
the flat directly to the Bank and (b) insist on No-objection Certificate (NOC) from
the Bank before cancellation of the Agreement of Sale and refund of payment(s)
received and (c) to convey Bank’s security interest to the existing/proposed Society
for noting Bank’s charge in its records. The Draft Tripartite Agreement may be
modified by the Circles according to the local laws and practices in consultation
with their Law Department at Local Head Offices.
iii. Search Report from Two Empanelled Advocates should be obtained certifying a
clear, absolute, marketable Title to the property in favour of the Builders/Owners
of the property, where the Project is proposed to be constructed, including validity
of the Joint Development Agreement, if any, executed in this regard.
iv. Possession of all mandatory legal clearances under various Building laws and
other legal enactments including provisions of RERA Act should be ascertained. A
copy of the same should be obtained for record. A standard Checklist of
documents required to be prepared by each centre in consultation with Law Dept,
LHO & empaneled Advocates/Valuers taking into account the local /state
mandatory building byelaws /other legal enactments for project approval.
v. With a view to expedite Tie-ups at the time of launching the Project, the above
stipulations at (iv) need not be insisted upon as a pre-condition while entering into
Tie-ups at the initial stage. However, it should be ensured that the Builder complies
with the stipulations before considering sanction and disbursement of Home Loans
to individual borrowers. This condition may clearly be mentioned in the Project Tie-
up Approval letter sent to the Builder.
WAIVER OF INTERIM SECURITY:
It is mandatory for the Builders to enter into a Tripartite Agreement with our
Bank and the Borrower. Under the Tripartite Agreement, the Builder
undertakes to note Bank’s charge on the property financed by us and also
undertakes to deliver the Title deeds directly to the Bank. Considering the
various safeguards available in the Tripartite Agreement, the stipulation
regarding obtention of ‘Interim Security’ has been waived in all Home Loan
proposals under Builder Tie-ups.
42.2 (I) PROCESS FLOW FOR BUILDER TIE-UPS APPROVAL:
The following processes should be adopted for approval of Projects under Builder Tie-
ups:
Approving Authority:
Builder Tie-ups should be approved by the AGMs (HL Mktg, CH), HLST wherever he/she
is posted. CM, Builder Relations Team (BRT), posted under AGM (HLST), will carry out
processing of Project approval and put up to AGM (HL Mktg CH), HLST for approval. The
authority for approval of projects earlier vested with AGM (RBO) & AGM (Branch) at such
centres has been withdrawn under Project Tatkal. Only if the AGM (HL Marketing Centre
Head) is on leave or has been deputed to some other centre, CM (BRT) posted at the
centre, will put up the proposal to the senior most RM at the centre for approval of the
project. At smaller centres where a CM is heading the HL Marketing team, an official in
MM-III grade is expected to head the BRT. At other centres, a scale-II official under HLST
is expected to head the BRT and will be a single point of contact for all project approval
activities. CM / Manager/ Dy Manager (BRT) will upload all such approved projects on
Builder Tie up website within 48 hours of approval / control if approved offline or approval
should be done online through Online Project Approval System (OPAS) only. Further, in
terms of the extant instructions, only CM /Manager / Dy manager (BRT) and team are
authorised to upload approved projects on Builder Tie up website / OPAS and also all
files / records of all the existing approved projects are expected to be consolidated with
CM / Manager/ Dy. Manager (BRT), who will be the single point of contact for all activities
associated with project approval at the centre, including annual review.
All approvals for fresh Builder Tie-ups and review of the existing Tie-ups should be done
through Online Project Approval System (OPAS). The detailed process flow for online
Builder Tie-up approval is advised vide e-circular NBG / PBU / HL / 42 / 2014-15 dated
16.03.2015. While approving Projects through OPAS, the system will auto-generate a
Unique Project Identity Number for each Project, which should be used by all the Sourcing
and Processing Officials while processing/sanctioning Home Loans in the Approved
projects.
The Approval Note on the format as specified & placed as Annex -BTU I in Part II of Home
Loan Master Circulars, with all enclosures should be sent to the DGMs (B&O) for vetting
and control. The Projects should be approved after obtaining a satisfactory Title
Investigation Report from the empanelled Advocates and Valuation Report from
empanelled Valuers.
Intimation of approval to the Builder:
A written information regarding approval of the Project should be sent to the Builder
mentioning therein the name and contact details of the Relationship Manager (Nodal
Officer) identified for the said Project. The role of the Nodal Officer has been defined
under the para ‘Maintaining Relationship with Builders’.
TITLE INVESTIGATION REPORT:
Consolidated Search Report for the Project should be obtained by the Bank from TWO
(2) empanelled Advocates certifying a clear, absolute and marketable Title to the property
in favour of the Builders / Owners of the landed property. The Search Reports should not
be insisted upon from the purchasers of individual flats being financed by us irrespective
of the loan amount.
The Advocate fee in this regard should be borne by the Bank. As the number of
documents required to be verified is large and voluminous, payment may be made as per
the rates paid for similar Reports for commercial accounts in the respective Circles. A
priority pool of Advocates & valuers has been created in all centres to expedite the Project
approval process by submitting TIR/Valuation reports within 10 days.
VALUATION REPORT:
A consolidated valuation Report should be obtained from TWO empanelled Valuers who
should also comment on the reasonableness of prices of individual flats of various types.
Valuation Reports should not be insisted upon from purchasers of individual flat financed
by us irrespective of the loan amount. Valuation fee in this regard should be borne by the
Bank. If there has been substantial increase in the Valuation of the property over a period
of time, fresh Valuation Report may be obtained by the RACPC and uploaded at Builder
Tie-up site.
Care: In no case Sourcing Entities and RACPCs would ask for TIR/Valuation Report/
Search Report from customers for processing Home Loans under approved Projects.
However, in those cases, where Sale Deed has already been executed by the Builder in
favour of the buyer after the date of TIR, search for the interim period (from the date of
first TIR) should be obtained.
UPLOADING BUILDER TIE-UPS AT BUILDER TIE-UPS SITE:
1.Approvals / Reviews, if any, not yet uploaded on the existing Builder Tie-Up website are
required to be uploaded immediately along with TIR, Valuation Report, Inspection Reports
and Approval Note of Tie-ups on OPAS site.
2.Details of all residential projects which have been financed by CAG / MCG / SME (which
get automatically approved under Builder Tie-Up arrangement), are also to be
immediately uploaded on the existing Builder Tie-Up site. DGM RE / PBBU and AGM (HL
Mktg CH) / CM (BRT) to co-ordinate with the Regional Offices/Branches of CAG / MCG /
SME, in their area of operation, in this regard.
3. Once the Project is uploaded in Builder Tie-up site or approved through OPAS, the
system auto-generates a Unique Identity Number for each Project, which should be used
by all the Sourcing and Processing Officials while sanctioning home Loans in the
Approved projects for loans sourced under these Project. It would be mandatory for the
Sourcing Entities and RACPCs to refer the Builder Tie-ups site and to quote unique
Project Identity Number (BPTU ID) on the Home Loan proposal while processing the
same. The sourcing entity & co-ordination desk at RACPC will jointly be responsible for
entering the detail of approved Project in LOS.
4.Sourcing Entities should download the TIR and Valuation Reports and place the printout
thereof in the Loan Application File of the borrower for future reference. He / she should
mention the Project Unique ID in BOLD letters on the face of the proposal. The entire
chain of Title need not be established again and again, while processing Loan application
of different borrowers, buying flats in the same Project. However, in those cases, where
Sale Deed has already been executed by the Builder in favour of the buyer after the date
of TIR, search for the interim period (from the date of first TIR) should be obtained.
42.2(II) PROCESS FLOW FOR POST TIE-UP APPROVAL:
Safekeeping of files under Builder Tie-ups:
CM (BRT) will hold the files of all approved projects in the centre. He/she is required to
collect all the existing approved projects files/records from all the RACPCs / RASMECs /
RBOs / Branches in the centre and hold the same with them. Only the photocopy of the
files will be kept with respective RACPC for audit purpose.
Subsequent Search:
Project Approval Cell (PAC) now renamed as Builder Relation Team (BRT) / RACPC
should obtain Encumbrance Certificate (EC) every year (in states / UTs where available)
at the time of Quick review of the project to verify the status of encumbrance of the Project
land. In states/UTs where issuance of EC is not in vogue, fresh TIR for the intervening
periods has to be obtained for quick review.
The report should be uploaded at Builder Tie-Up site by BRT/RACPC immediately on

receipt. A Daily list for subsequent Periodical EC should be maintained by BRT / RACPCs
and request for subsequent search should be sent to the Advocate regularly.
Inspection Report:
UPLOADING OF MONTHLY PROJECT INSPECTION REPORT IN OPAS
1) Monthly inspection of approved Builder Tie Up projects by RACPCs / BRTs / CITs

and uploading of the inspection reports in Online Project Approval System (OPAS)
assumes great significance in view of its bearing with the disbursement in
individual Home Loans and resultant better customer services. It is imperative to
promptly carry out inspection of the approved projects on time and upload them in
OPAS site to expedite disbursement and enhance customer experience. This will
also help us to augment our Home Loan business with disbursements taking place
on time.
2) However, we observe that monthly inspection of our approved projects is not being
carried out by the BRT or RACPC in a timebound manner and even if done, the
relevant Inspection Reports are not being uploaded in OPAS site leading to delay
in disbursement and rising customer complaints. In this regard, the guidelines on
periodical inspection of approved projects under Builder Tie Up is given below:
“The CM (BRT) / RACPC should upload subsequent Inspection Report of the

Project at regular intervals, at least monthly, mentioning the stage and level of
construction at Builder Tie-up site / OPAS. This Report should be referred by other
offices/RACPCs for disbursement of Home Loans without inspecting the Project in
individual cases. CM (BRT) has a greater responsibility to ensure timely and
regular updation of Inspection Reports in respect of all Projects falling within their
jurisdiction. A standardized format (HL-BTU III) for recording the inspection reports
in respect of SBI approved projects is placed in Part II
Disbursement Procedure:
Disbursements under Builder Tie-ups would be construction linked or ready built units.
The disbursements shall be made to the Builders directly through RTGS / NEFT / IOI
followed by an e-mail to the Builder advising the Name, Account Number and Amount
remitted for the Flat No.--, allotted to the borrower. In all cases the Builders should be
impressed upon to Incorporate their account Number, IFSC Code and the Name of the
Banker in the Demand letter.
Validity of Approval:
The validity of the Tie-Up will continue for the duration of the Project, viz., as long as the
sales are taking place in the Project. The first Review should be done by the Builder Tie-
up Approving Authority at an interval of 36 months or earlier if the builder wants to
increase the selling price of the flats. However, operating units will carry out annual “quick
review” as per the format (Annex-HL-AN (I) is placed in Part II of Master circular to
analyze performance under Builder Tie-Up. TIR of the BTU project to be obtained from at
least one panel advocate at the time of the first Review to be held after an interval of three
years. A business decision may be taken by the Approving Authority accordingly for
continuance of the Tie-Up relationship with the Builder or otherwise.
However, a simple project review has to be put up to the DGM(B&O) about status of
project implementation, at yearly interval. In this connection, we advise that if the project
is not reviewed as per the above guidelines, then operating units should not sanction any
Home Loan in the said project under Builder Tie Up route.
Marking the Project closed:
The Projects where total inventory has been sold out should be marked as *closed* at
Builder Tie-ups site/OPAS by the Nodal Officer/CM (BRT) after seeking permission from
the Approving Authority. The same should be advised to RACPC immediately, for
stopping subsequent search in the Project. For marking the Projects ‘closed’ in cases
where Tie-ups has been discontinued by the Approving Authority, same procedure should
be followed by the Nodal Officer/CM (BRT).
Maintaining Relationship with Builders:
• Approving Authority / HLST will identify one Relationship Manager for each approved
Project, who will monitor the business booked and will ensure to achieve desired
penetration. He / she will be responsible for the review and closure of the Project.
• He / she will be the single point contact(SPOC) for the Builder, who will ensure good
liaison/relationship with the builder.
• Joint visits to the Builders should be conducted regularly by AGM (HL Mktg CH), HLST
/ CM (BRT) / AGM (RACPC) to get feedback & monitor status of project.
• Marketing Associates nominated by the Builder should be updated with the latest
Home Loan products and procedures of the Bank.
• CM (BRT) / RACPC should create one email id for receiving Builder’s queries and
feedback on products and Processes and should evolve a mechanism to check all
emails on a daily basis and respond to the queries to ensure better customer service.
Sharing of Joint Publicity Expenditure:
With a view to ensuring Builder’s support in joint marketing efforts, joint publicity
expenditure towards the cost of advertisement brochures, banners, hoardings, joint
property fairs, etc., shall be shared with the Builder subject to a maximum of 30% of the
expenditure incurred with a cap of 0.30% of the business directed to us from the
respective Projects.
42.2(III). AUDIT OBSERVATIONS IN BUILDER TIE UPS:
While carrying out Builder Tie -up Audits in various Circles some critical deviations from
the existing instructions on Builder tie up arrangements have been observed by the I&A
teams. This has been viewed seriously by the Top Management.
It has, therefore, been decided that a system of monitoring at Circle level be put in place
to ensure compliance of the Bank’s extant instructions on KYC, TIR, Annual Review, Joint
Inspection norms etc. while approving Builder Tie Ups so as to minimise the deviations
cited by I&A Dept.
The concerned authority at Circle will ensure that required due diligence as per Annexure-
AAA (for BRT / AGM HLS / RM RBO) and Annexure-AAB (for RACPC / RASMECC),
specimen given in Part III of the Master circular, is carried out by the sourcing and
approving entity / authority and placed with the Builder tie up approvals for perusal and
easy referral of the inspecting officials.
42.2(IV). AUTOMATIC APPROVAL UNDER SYNERGY WITH SME BU

BUILDER TIE UPS FOR PROJECTS FINANCED BY THE BANK:
Wherever SME BU extends credit facilities for construction/development of a Project

consisting of residential real estate, the Project will stand ‘Automatically Approved for
Home Loans under synergy with SME BU’. CM (BRT) & RM (RE), wherever posted, will
co-ordinate and will be jointly responsible for maximum tie ups of all financed projects
and finance to all approved projects vice versa.
Along with the execution of loan documents for Project Finance, a MOU containing the
terms of Builder-Tie-Ups should be signed between the Bank and the Builder / Developer.
The Bank will have the first right of refusal for Home Loans by the buyers for purchase of
units in the project. The MOU should contain an obligation on the part of the Builder to
route minimum Home Loan business (50% / 75% / 100% etc. depending on the scale of
Finance and SBI’s stake in funding the Project) through SBI with a ‘Right of first Refusal’.
The details regarding joint marketing efforts, special interest rates, margins, etc. may also
be the part of the MOU. The Specimen of MOU is given in Home Loan Master Circular
(Part-III) at Annexure- HL-MOU. The MOU may be modified in consultation with the Law
Department at the LHOs to meet the local business requirements.
The MOU may be signed on behalf of the Builder, by an Authorized Signatory from the
Marketing Department of the Builder. AGM (HL Mkt CH), HLST in charge of the
jurisdiction where the Project is located or the Builder is located, depending on the choice
of the Builder/Developer, will sign the MOU on behalf of the REH. Business Unit will own
the Tie-up arrangement with a responsibility to garner maximum retail business. Where
business is expected to benefit more than one RBO, the PBBU Head of the
Network/Senior AGM (RBO) may sign the MOU. The signatory / CM (BRT), as mentioned
above, will also enter the tie-ups details on the Builder Tie-ups/OPAS website.
Since due diligence would have been done at the time of project finance, Circle need not
duplicate the processes like Builder KYC, Title Verification & Search Report, etc. which
form part of due diligence done by the sanction authority for builder tie ups.
In case the Project Finance is extended by the SME BU against the Collateral Security,
other than the property for which the Project Finance is extended, the MOU should contain
the clause regarding obligation of the Builder to provide documents of land, permissions
to commence construction, etc. to REHBU within a reasonable and specified time limit.
42.2(V) PENETRATION OF HOME LOANS & ADDITIONAL CONCESSION IN ROI FOR

PROJECTS FINANCE:
Following concession will be extended to the builders for project finance (NOT HOME
LOANS), if the builder submits a declaration at the time of assessment that penetration
of our Home Loan after sanction of our loan in the funded project will be more than 30%-
Penetration % >30% to 50% >50%

Interest concession for project finance 25 bps @
@ Appropriate / Sanctioning Authority can extend concession based on the negotiated

penetration percentage with a minimum of 25 bps. This concession will be withdrawn with
immediate effect and the concession extended for the said period will be recovered, if the
penetration of the Home Loan after sanction of our loan in the funded project is less than
agreed / stipulated penetration level. However, if the penetration is in the range of >30-
50%, 25 bps concession is applicable.
In case of Consortium arrangement, penetration of our Home loan in the project
considered is proportionate to our share.
iv) If the penetration of Home Loan is less than 30%, then it will be treated as non-
compliance of our terms. All concessions linked to ECR, and penetration will be withdrawn
retrospectively and also Penal interest @1% should be recovered.
v) Discretionary power for further reduction in pricing as per Banks extant instructions
to be exercised judiciously by the sanctioning authority not below CCC-I / MCC on case-
to-case basis taking into account the already extended concessions and should stipulate
the specific penetration level in the funded project, which will be minimum of 50%.
vi) Discretion for further reduction up to MCLR rate (To be exercised by CCCC for all
sanctions on case-to-case basis taking into account the penetration level in the funded
projects).
vii)Penetration will be calculated as under:
Number of Home Loans sanctioned by us to total Home Loans availed by the buyers of
Units from all Institutions (Banks / NBFCs, etc.)
vii) The above should be used as a tool to maximize our penetration in home loans in
builder tie up projects financed by the Bank.
Annexure - ‘A’
FORMAT OF REQUEST LETTER TO BE OBTAINED FROM THE BUILDER FOR

PROJECT TIE-UPS
The Assistant General Manager (HL Mktg CH)/RBO

State Bank of India,
RBO/LHO/Branch,
----------------------
Dear Sir,
REQUEST FOR TIE-UP ARRANGEMENTS FOR PROJECT: ------------------------
We M/s------------------------------------------, a Company/Firm, having its registered office at -

------------------------------------------ are willing to enter into a Tie-up arrangement with your
Bank for our Project-------------------------------------------, situated at (address) ------------------
----------------------------.
2. On approval of the Tie-up, we undertake to execute a Tripartite Agreement with the

Bank and the Borrower on the format approved by the Bank, agreeing to:
(a) deliver the Title Deeds in favour of the purchaser of the flat directly to the Bank,
(b) insist on No-objection Certificate (NOC) from the Bank before cancellation of the
Agreement of Sale and refund of payment(s) received, and
(c) to convey Bank’s security interest to the existing/proposed Society for noting Bank’s
charge in its records.
Yours faithfully,
Authorised Signatory
(Name of the Builder)
42.2 (VI) CLEARED BUILDER PROJECTS:
Currently, there are over 28000 odd Builder Projects registered with Real Estate
Regulatory Authorities (RERA) of various state Govts. Ideally, all these projects have to
be targeted by the Builder Relations Teams for Builder Tie-Up (BTU) arrangement. But
we have BTU with around 3638 projects only. The main bottleneck for not bringing all the
projects under BTU is unavailability of Encumbrance Certificate or Search Report for 30
years as feedback received from different circles.
Nevertheless, the operating units have been sanctioning Individual Home Loans to the
customers purchasing flats / villas from these projects. Insistence on full TIR by the
operating staff for each Home Loan proposal in the non-BTU projects wherein we have
already financed Home Loans multiple times and TIR verification has already been
carried out, results in increased TAT thereby affecting our Home Loan delivery process
to a large extent. With a view to optimally tapping the underlying huge potential available
for Home loans in Non- BTU projects by considerably reducing TAT, a need has been felt
to tag some Non-BTU projects as “Cleared Projects” provided they comply with certain
guidelines. It has, therefore, been decided to authorize the Circles to identify a few
projects as “Cleared Projects” on merits of each project for extending Home Loans for the
Flats in those projects. The guidelines and procedure for tagging a project as “Cleared
Project” are as under:
Parameter Guidelines
Eligibility i. All RERA-registered projects.
ii. Any project where the bank has financed more than three
Home Loans will be eligible to be considered as “Cleared Project
iii. The Builder / Promoter should have at-least 3 years’ experience
in construction of residential flats/villas.
Search I. For the project: Search Report from Two different Empanelled
Report Advocates should be available for minimum 13 years certifying a
clear, absolute, marketable title to the property in favour of the
Builders/Owners of the property, where the Project is proposed to
be constructed, including validity of the Joint Development
Agreement and supplementary agreement, if any, executed in this
regard.
II. For the Flat: For any Home Loan against the Cleared Project,
CPCs / Branches will obtain a Short TIR (Annexure A) on the flat
to be financed, from the same Panel Advocate, who has already
offered TIR for one of the flats financed by us in the project. A short
TIR should be obtained supported by EC / Search for a period not
less than 13 years on the flat.
In case the original sale deed in respect of the flat to be financed is not
executed in favour of the borrower at the time of releasing the loan and
only sale agreement is available, the interim certificate as per
Annexure C2 of e circular No. CCO/CPPD-ADV/35/201819 (serial No.
397/2018-19) dated 9.7.2018 should be obtained. After execution of
sale deed, supplementary TIR as per Annexure C3 of the above
circular should be obtained.
Valuation Valuation reports of the project are to be obtained from two panel
Report Valuers and the lowest of the two should be taken for sanction of home
loan.
Other Possession of all mandatory legal clearances under various Building

regulatory laws and other legal enactments including provisions of RERA Act
requirements should be ascertained. A copy of the same should be obtained for
record.
Other i. In case of existing projects where we have already sanctioned more

guidelines than 3 home loans, respective RACPC will create such master files for
each project. The RACPC concerned will create database of all such
projects on the lines of approved projects, to be accessible by all
sanctioning authorities and display/upload in the OPAS site as
“Cleared Project”
ii. Due diligence on KYC of the Promoters/Developers to be obtained
and found acceptable. PSS to be carried out as per extant norms under
Builder Tie up Arrangement and to be uploaded in OPAS.
iii. The individual home loan should be less than Rs. 1.00 crore.
iv. Other norms of home loan schemes will remain applicable for
sanction of home loan under “Cleared Project”.
v. Operating units will not advise the builder for branding his project as
“Cleared Project” in order to avoid reputational risk. This is only an
internal instruction to the processing cells and the bank will not
communicate about this to the Builder. Hence, the home buyers will be
categorically advised that we do not have any special association with
these Projects/Builders. The Builder should not display any notice
board / publicity that the project is a “Cleared Project” of SBI.
vi. RACPCs will have to create database of all Non-Builder Tie Up
projects in OPAS regardless of number of Home Loan sanctioned
against the project. As soon as RACPC receives Home Loan file of
any project, the processing officer to enter project details in OPAS with
mandatorily entering RERA number (Technological development in
OPAS is underway)
vii. In respect of projects against which more than three Home Loan
have been sanctioned the RACPC will have to carry out all due
diligence and operational requirement applicable for “Cleared Project”
and if the project is eligible for cleared project, the details will be
entered in OPAS.
(Technological development in OPAS is underway)
vii. RACPC will upload all relevant documents e.g., search report,
valuation report, inspection report etc., in OPAS which can be referred
by other operating units while sanctioning Home Loan at their end
against “Cleared Project”.
viii. In respect of projects qualifying all criteria applicable for “Cleared
Project”, a Master file of TIRs, Valuation reports, mandatory legal
clearances under various Building laws and other legal enactments
including provisions of RERA Act will be created by the respective
RACPC.
Operational i) Online Project Approval System (OPAS) will have a separate
guidelines for module for “Cleared Project”
creating ii) Only RACPC users will have the user rights to create “Cleared
“cleared Project”
projects” in iii) Hierarchy structure for RACPC users for creating “Cleared Project”
OPAS in OPAS will be as under:
a. All processing officers at the RACPC will be designated as
recommending officers in OPAS
b. All CMs (AMT) will be designated as approving authority
c. AGM RACPC will be designated as controlling authority
All the operating staff should endeavour to onboard maximum RERA approved projects
under “Cleared Projects”, subject to fulfilling the required terms and conditions as above
The RACPCs should maintain a database of such projects in excel format till creation of
separate module for “Cleared Project” in OPAS. An SOP on “Cleared Project” enclosed
herewith for the ready reference of operating staff.
STANDARD OPERATING PROCEDURE FOR “CLEARED PROJECT”:
i. The RACPC to take out the details of Home Loan in Non-BTU projects against
which it has financed more than three Home loans. A dedicated officer may be
entrusted for this task. The bank will arrange to get such data from OPAS Team,
GITC shortly
ii. In respect of such projects, the processing officer will carry out due diligence and
follow other operational guidelines applicable for “Cleared Project” to ascertain
whether the project is eligible for “Cleared Project” or not.
iii. Once the project complies all extant guidelines applicable for “Cleared Project as
per the e-circular, the processing officers at RACPC will enter the project details
in OPAS.
iv. The processing officer will mandatorily enter the correct RERA number of the
“Cleared Project” in OPAS.
v. After entering all the details of the “Cleared Project” in OPAS, the processing
officer will generate appraisal report from OPAS and submit it to the approving
authority (CM AMT) for approving online the project as “Cleared Project” in OPAS.
vi. After the project is approved by the CM (AMT), the approving authority will send
the proposal to controlling authority (AGM RACPC) for online control.
vii. All documents e.g., two search reports, two valuation reports, inspection report
etc., will have to be uploaded by the processing officer in OPAS once the
controlling authority (AGM RACPC) controls the project.
viii. When the RACPC receives the fourth Home Loan proposal onwards from such
“Cleared Project”, the RACPC will obtain “Short TIR “for the flat to be financed with
EC/search for not less than 13 years from the same advocate who had already
furnished TIR on any of the flat in the same project.
ix. In case the original sale deed in respect of the flat to be financed in a “Cleared
Project” is not executed in favour of the borrower and only sale agreement is
available, the interim certificate as per Annexure C2 of e-circular No. CCO / CPPD-
ADV / 35 / 2018-19 (serial No. 397 / 2018-19) dated 9.7.2018 should be obtained.
After execution of sale deed, supplementary TIR as per Annexure C3 of the above
circular should be obtained, from the same panel advocate.
a. RACPC will not advise the builder about his project being tagged as “Cleared
Project” by SBI
b. The marketing / sourcing entities will not advise the customers and general public
about branding any project as “Cleared Project”.
c. Internal staff will refer Online Project Approval System (OPAS) to get information
on “Cleared Projects”.
d. BRTs may, however, explore all possibilities of onboarding “Cleared Projects”
under Builder Tie Up (BTU).
(BACK TO INDEX)
43. TIE-UP ARRANGEMENT WITH DEFENCE HOUSING AUTHORITIES:
Details of the tie-up arrangements with Army Welfare Housing Organisation (AWHO) and
Air Force and Naval Housing Board (ANHB) are furnished in Annexure- HL-Defence in
Part-III.
(BACK TO INDEX)
44. CLASSIFICATION UNDER PRIORITY SECTOR ADVANCES:
RBI guidelines prior to 20.07.2012:
The undernoted categories of Home Loans, excluding loans granted by banks to their
own employees, are eligible for classification under Priority Sector Advances.
Purpose of Direct Home Loan Location Maximum loan

amount
Purchase construction of dwelling All locations Rs. 25.00 Lacs
units per family
Repairs to damaged dwelling units Rural & Semi-urban Rs.1.00 Lac
per family areas
Repairs to damaged dwelling units Urban & Metropolitan Rs. 2.00 Lac
per family areas
RBI guidelines with effect from 20.7.2012:

Priority Sector Advances (staff loans excluded)

amount
Purchase / construction of a Metro centres with Rs. 35.00 lacs
dwelling unit per family population above 10 lacs
Purchase / construction of a Other Centres Rs. 25.00 lacs
dwelling unit per family
Repairs to damaged dwelling units Rural & Semi-urban areas Rs. 2.00 lacs
per family
Repairs to damaged dwelling units Urban & Metropolitan areas Rs. 5.00 lacs
per family
Revised RBI guidelines with effect from 23.04.2015:
Priority Sector Advances (staff loans excluded):

amount
Purchase / Construction of a Metro centres with Rs. 28 lacs with project
dwelling unit per family population above 10 cost not exceeding
lacs Rs.35 lacs
Purchase/construction of a Other Centres Rs. 20 lacs with project
dwelling unit per family cost not exceeding
Rs.28 lacs
Repairs to damaged dwelling Metropolitan areas Rs. 5 lacs
units per family
Repairs to damaged dwelling Other Centres Rs. 2 lacs
units per family
Priority Sector Advances (staff loans excluded) with effect from 19.06.2018:
Purpose of Direct Home Loan Location Maximum loan amount

Purchase / construction of a Metro centres with Rs. 35 lacs with project
dwelling unit per family population of ten cost not exceeding
lakh and above Rs.45 Lacs
Purchase / construction of a Other Centres Rs.25 lacs with project
Rs.30 lacs
Repairs to damaged dwelling Metropolitan areas Rs. 5 lacs
units per family
Repairs to damaged dwelling Other Centres Rs. 2 lacs
units per family
Priority Sector Advances (staff loans excluded) with effect from 04.09.2020:
RBI / FIDD / 2020-21 / 72 Master Directions FIDD.CO.Plan.BC.5 / 04.09.01 / 2020-21

updated as on 20th October 2022
Purpose of Direct Home Location Maximum loan

Loan amount
Purchase / construction of a Metro centres with Rs. 35 lacs with project
dwelling unit per family population of ten lakh cost not exceeding
and above Rs.45 Lacs
Purchase / construction of a Other Centres Rs. 25 lacs with project
Rs.30 lacs
Repairs to damaged dwelling Metropolitan areas Rs. 10 lacs with project
units per family cost not exceeding
Rs.45 Lacs
Repairs to damaged dwelling Other Centres Rs. 6 lacs with project
units per family cost not exceeding
Rs.30 lacs
RBI guidelines in this regard updated from time to time should be followed up for the
purpose of classification of Home Loans under Priority Sector Advances.
Operating Units to ensure all 5 correct data to be fed in CBS for classification of Priority
Sector Housing Loan. If any of following data is incorrect or not fed in CBS then account
will not be considered for PSL classification
➢ Product Code
➢ Activity Code
➢ Scheme Code
➢ Project Cost
➢ Loan Limit
i. Product Code: Please ensure correct product code for PSL classification.
ii. Activity Code: Only activity codes 94057, 94058, 94059, 95011 are eligible for PSL
classification.
iii. Scheme Code: Only scheme codes 5011, 5012, 5014, 5015, 5016, 5017, 5018, 5019,
5020, 5022, 5023, 5024, 5025, 5026, 5030, 5035, 5039, 5040, 5070, 5135, 5138,
3002, 101 are eligible for PSL classification.
iv. Project Cost: (The Project cost has to be fed in CBS Screen No:067041) Operating
units should ensure to take correct value of Project Cost from appraisal note. Any
wrong data fed in Project cost field will be treated as data infringement.
(BACK TO INDEX)
45. ASSET VALUATION / REVALUATION POLICY:
45.1. Asset Valuation Policy:
i. For Guidelines on empanelment of Valuers, reference to be made to Circular No.:
CCO / CPPD-ADV / 49 / 2019 - 20 Dated 3 Jul 2019 and CCO / CPPD-ADV / 101
/ 2019 - 20 Dated 1 Oct 2019.
ii. General Guidelines & Valuation Policy Ref. CCO / CPPD-ADV / 144 / 2014-15
dated 24.12.2014 and CCO / CPPD-ADV / 49 / 2019 - 20 Dated 3 Jul 2019.
Purpose of Home Valuation policy
Loan
Construction of new Valuation of land plus project cost i.e., stage-wise estimated
dwelling unit expenditure obtained from the empanelled architect /
engineer irrespective of the loan amount. Loan
disbursement to be made in accordance with the stage of
construction.
In the case of loans upto Rs.2 lacs at Rural / Semi-Urban
branches, the sanctioning authority may waive valuation as
above and may assess the valuation based on market prices
by enquiry and a certificate by the contractor/engineer
involved in construction.
Purchase of second Valuation report obtained from the empanelled architect /
sale plot / dwelling unit engineer / valuer irrespective of the loan amount and age of
the property.
Purchase of new For loans upto Rs.20 lacs, reasonableness of the price
dwelling units mentioned in the underlying sale deed / agreement to sale
etc. ascertained by the sanctioning authority as per the
prevailing market prices.
For loans above Rs.20 lacs, valuation report obtained from
an external empanelled architect / engineer / valuer on
prescribed format placed in Annexure HL-P (A&B) in Part-II
of Home Loan Master Circular.
Purchase of plot for Property valued at cost price as per the agreement of sale /
construction of dwelling lease.
unit from regional Govt.
housing development
authorities / boards.
i. The valuer should not have a direct or indirect interest in the asset being valued.
ii. All the necessary / relevant papers / documents should flow directly to the valuer
without routing same through the borrower / guarantor concerned.
iii. The Valuation Report to be submitted by the valuers stand invariably contains the
Fair Market Value, Book Value, Realizable Value and the Distress Sale Value of
the property being valued. However, for the purpose of determining the present
value of the property mortgaged / to be mortgaged, the Realizable value should be
taken into consideration.
iv. Two Valuation Reports (not older than 3 months for new connection) from different
empanelled Valuers of the Bank should be obtained for all loans of Rs 1 crore and
above irrespective of the value of the property. The fair market value and realizable
value, whichever is lower, is to be considered for arriving at the value of property.
Both the valuations to be conducted simultaneously and time gap between these
two valuation reports shall not be more than a month.
v. In case of variation of 20% or more between the fair market and realizable values
as per the valuation and the guideline value provided in the State Government
notification or Income Tax Gazette, justification on variation has to be furnished by
the Valuer.
vi. Property values reported in leading newspapers as well as property portals such
as magicbricks.com, 99 acres.com, housing.com, etc. may also be quoted,
wherever available. This should also be brought in the Appraisal Memoranda as
well, for the Sanctioning Authority to take a view.
vii. Details of last two transactions in the area are also to be additionally provided in
the Valuation Report, if available.
viii. The values quoted by the valuers should be cross-checked by the branch official
concerned by making independent enquiries, property inspection, comparison with
recent sales of similar properties in the neighborhood and enquiries from parties
having good knowledge of the local property value, for ensuring that only realistic
realizable values are accepted.
ix. Valuation Report must contain specific views/ comments on the impending threat,
if any, of Road Widening, Take-over of property for public service purposes, Sub-
merging, Attracting provisos of Coastal Regulatory Zone (CRZ) etc.
x. As soon as the valuation reports are obtained, it should be verified and ensured
that they contain all the details. Blanks and cursory reports should not be accepted.
Further, all the columns in the format of valuation reports should be duly filled in
with remarks and finding of the valuer and if column is not applicable then a
notation to that effect should be made. A valuation report containing blanks should
not be accepted.
xi. Branches / Offices to ensure that residual age of the immovable property should
be at least 5 years more than the tenure of the loan.
45.2 ASSET REVALUATION POLICY:
Type of security Nature of Revaluation Period

security
House Property / Primary (a) Standard Assets:
flats / under None (Unless adverse reports of
construction house / constructions / demolition etc. are received)
Independent house /
Plot (b) NPA:
• Once in 3 years by Bank’s empanelled
valuer
• While issuing SARFAESI to assess
Reserve price
• At the time of compromise.
The cost of such valuation will have to be borne

by the borrower.
Reverse Mortgage Primary Every 3 years by Bank’s empanelled valuer.
Loans
The cost of such valuation will have to be borne
by the borrower.
Rationale: In RML scheme, monthly/quarterly

/lumpsum payments to borrower is subject to
review every 3 years along with revaluation. In
the scenario of fall in property prices, the Bank
may revise the amount. At every stage of
revision/review, it should be ensured that LTV
does not exceed 90% at maturity.
Home Loan accounts which slip into NPA and for which the valuation report is
more than 3 years from the date of classification of NPA, a period of 90 days will
be provided to obtain a fresh valuation and fed in the system. The system will
classify account as loss only if the valuation date and amount has not obtained
and fed in the system within 90 days from the date of classification of NPA.
(BACK TO INDEX)
46. NEW CAPITAL ADEQUACY FRAMEWORK (NCAF):
DISBURSEMENT SCHEDULE:
In most of the cases disbursements under Home Loans are made in stages and are linked
to the progress in construction. Only in few cases where Home Loans are granted for
outright purchase of a ready built property / property on resale or Take-over from other
Financial Institutions / Banks etc. lump-sum disbursements are permitted.
According to NCAF norms, Banks need not provide capital on that part of the term loan
limits which is not scheduled for disbursement during the year. While it is mandatory in
CBS to enter disbursement schedule at the time of opening of new Home Loan accounts
under term loans, Branches are not doing so which results in the Bank having to make
unnecessary capital allocation on the portion of such limits which are not due for
disbursement during the year.
With a view to conserve capital, it is of critical importance that correct disbursement

schedules are entered in all home loan accounts especially in accounts where
disbursement schedule is spread beyond one year. If the procedure is followed correctly
the Bank will not need to provide capital on the part of limits not due for disbursement
during the year.
(BACK TO INDEX)
47 Extension in repayment period on increase in floating rate:
47.1 Due to change in Base Rate / SBAR / MCLR / EBLR, applicable interest rate on
existing Home Loan also undergoes a change several times over the period. Increases
in interest rates can lead to a possibility that the loan would not get liquidated at the end
of stipulated tenure if the EMI remains unchanged.
In case of upward movement of interest rate, Bank has undernoted options to ensure
liquidation of the Loan account:
a. Increasing the EMIs in the account with the increase in interest rate.
b. Extending the repayment tenure while keeping the EMIs unchanged,
upto a maximum of 35 years.
c. Receipt of lump-sum payment in the account while keeping the EMIs
unchanged.
The first option to increase the EMIs in case of rise in interest rates presents a procedural
challenge as the Bank officials have to contact the borrowers again and again for
obtaining fresh NACH/SI mandate. In some of the cases it may also be possible that
increased EMIs may not be within the servicing capacity of the borrowers.
In view of these logistical challenges, IT Department, Belapur has developed a suitable

technical solution to enable the undernoted functionality in CBS:
a. In the event of an increase in the rate of interest, the tenure of the loan will be
revised automatically while keeping the EMIs unchanged.
b. Automatic generation of letter to customer advising the changed interest rate
and the new tenure on the assumption that EMIs remain unchanged.
c. In case the new tenure is more than the maximum tenure permitted by the
Bank, the customer may be given the choice of making a lump-sum payment
or re-setting the EMIs at a higher level.
As per the Bank’s current Loan Policy maximum loan tenure permitted under the Home
Loan Scheme is 30 years. However, extension of loan tenure upto 5 years beyond the
original tenure is permitted by the Bank’s Loan Policy with a ceiling of 35 years, if interest
rates on the existing loans go-up and the EMIs are left unchanged.
CPCs/Branches will extend the loan tenure manually by a maximum of 5 years in case of
increase in interest rate. Such increased tenure should not exceed 35 years subject to
the stipulation that loan should be liquidated before the borrower attains the age of 70
years. Once IT is able to implement the appropriate functionality in CBS the whole
process will be handled with the support of system and no manual intervention would be
required at the level of CPCs / Branches.
CPCs / Branches will be required to send an option letter (specimen given in Annexure
‘A’) to all Home Loan borrowers where the loan tenures are proposed to be extended by
the Bank. While extending the loan tenure, Circles should ensure compliance of
undernoted stipulations:
i An acknowledged copy of the option letter is to be obtained from borrower(s) which

is to be preserved along with loan documents.
ii The extension in loan tenure is permitted only for floating interest rate loans having
IRAC status as ‘Standard’.
iii Where interest rates in the existing loans go-up, the extension in loan tenure is
permitted upto 5 years over the original tenure such that EMIs are left unchanged.
iv Increased tenure should not be extended for more than five years over the original
tenure subject to the stipulation that loan should be liquidated before the borrower
attains the age of 70 years.
v In cases where the customer is opting for making a lump-sum payment or re-
setting the EMIs at a higher level, the Branches / CPC should not increase the loan
tenure.
vi It is possible that sharp rise in interest rates may result in monthly interest over-
shooting the EMI. In such cases, principal amount will start rising instead of
decreasing and the loan will become NPA within three months as the entire interest
debited will be more than the amount of EMIs deposited. Branches / CPCs have
to ensure in such cases that the customers’ consent is obtained at the earliest to
change the EMI and/or tenure of the loan so that interest is serviced and loan
remain regular.
Annexure ‘A’
To
Name and addressees of the borrowers
Sir / Madam,
Home Loan Account No…………………………………
We refer to your Home Loan account no.__________________ having outstanding of

Rs. __________ (Rupees __________________________________ only) as on
<current date> and advise that the applicable rate of interest on your above mentioned
Home Loan account increased from _____% to_____% owing to the upward revision in
Base Rate / SBAR from_____% to_____%.
2. In view of the above, the Bank is willing to increase the tenure of the loan
by____________ months taking the total tenure of the loan to__________ months while
keeping your equated monthly installments (EMIs) of
Rs.______________________(Rupees __________________________________only)
unchanged.
3. In case you do not wish to increase the tenure of your Home Loan, you may contact
the < name of the Branch/CPC> within 15 days from the date of this letter to exercise the
undernoted options:
(i) Increase the EMIs suitably while keeping the loan tenure unchanged. In that case you
would be required to submit fresh NACH / Standing Instructions / ECS mandate.
(ii) Making a lump-sum payment of suitable amount in the loan account while keeping the
loan tenure unchanged.
(iii) A combination of option mentioned at para 3 (i) and 3 (ii).
4. We request you to visit the <name of the Branch / CPC> on any working day to exercise
any of the above noted options within 15 days from the date of this letter otherwise the
tenure of the loan would be increased by __________ months while keeping the EMIs
unchanged.
Yours faithfully,
Authorized signatory
Copy to <name and address of the guarantors> for information.

Authorized signatory
47.2 Extension in repayment period on account of increase in rate of interest for Fixed
rate home loan:
In terms of extant instructions, interest rates in Fixed Interest rate Home Loan accounts
are required to be re-set at the end of 2 / 3 / 5 years as the case may be.
There are instances where Fixed Interest rate Home Loan accounts and Maxgain
accounts of customers have been debited with arrears of interest arising on account of
either of the following:
a. Interest rate is either incorrectly applied in the system or it is reset incorrectly.

b. Interest rate is reset with delay.
In either case, upward revision in EMI is not applied in time.
To deal with such cases, instead of asking the customer to pay the arrear in lumpsum,
the customers may be given the following options
i Increase the EMI

ii Combination of increase in EMI and tenure
iii Payment of lumpsum and increase of EMI
The customers will be required to submit an option letter as under. This will ensure that
these accounts do not show up as NPAs due to the application of arrears of interest. As
per RBI guidelines, such an arrangement will not be construed as restructuring. While
extending the options, compliance of all existing norms to ensured.
Draft option letter to be obtained from Fixed Rate Home Loan borrower
Name and address of the borrowers
Dear Sir / Madam,
HOME LOAN ACCOUNT NO__________________________.

INTEREST RATE RESET
We refer to your Home Loan account no………….. with a limit of Rs……………….

(Rupees……………………………) and advise that interest rate on your fixed rate home
loan has been reset upwards from……% to …..% w.e.f. …………on …………….. Due to
the increase in interest rate retrospectively, arrears of interest amounting to Rs……………
has been charged to your above-mentioned loan account resulting into account becoming
irregular.
2. In view of the above, the Bank is willing to offer you the following options to regularize
your loan account.
a) Increase in EMI to Rs………… (Rs…………………….) by keeping the tenure
unchanged. You would be required to submit fresh NACH/Standing Instructions
(S.I.)/ECS mandate.
b) Increase in loan tenure by …….. months and increase in EMI to Rs…………..
(Rs…………………………). You would be required to submit fresh PDCs / S.I.s / ECS
mandate.
c) Making a lump-sum payment of Rs……………… (Rs…………………………) and
increase in EMI to Rs………….. (Rs…………………………). You would be required to
submit fresh NACH / S.I.s / ECS mandate.
3. We request you to visit the < name of Branch/CPC> on any working day to exercise
the above options within 15 days from receipt of this letter.
Yours faithfully,
Authorized signatory (Bank)
Terms and conditions stated above are accepted by me/us. I/We are exercising the option
no..…. and request the Bank to do the needful. Required fresh NACH/S.I./ECS mandate
is enclosed.
Signature of Borrower (s)

(BACK TO INDEX)
48. NPA NORMS:
48.1 Floating Rate Home Loans – Asset Classification:
RBI guidelines on prudential norms on IRAC reproduced as under -
Definition of NPA:
A non-performing asset is a loan or advance where:
i. interest and/or instalment of principal remain overdue for a period of more than 90
days in respect of a term loan,
ii. the account remains “out of order”, in respect of an Overdraft / Cash Credit
(OD/CC).
Any amount due to the bank under any credit facility is ‘overdue’ if not paid on the due
date fixed by the bank.
RBI guidelines further stipulate that “Banks should, classify an account as NPA only if the
interest charged during any quarter is not serviced fully within 90 days from the end of the
quarter.” (In the case of bank finance where moratorium is available for payment of
interest, payment of interest becomes ‘due’ only after the moratorium is over. Therefore,
such amounts of interest do not become overdue and hence do not become NPA, with
reference to the date of debit of interest.)
“Classification of assets should be done taking into account the degree of well-defined
credit weaknesses and the extent of dependence on collateral security for realization of
dues.”
48.2. In the light of the above guidelines Home Loan accounts where old EMIs are being
paid regularly should continue to be treated as standard assets wherever:
(i) Interest applied and due for payment on these accounts during the quarter is fully
serviced within 90 days from the end of the quarter, through the pre-revised EMIs.
(ii) There is no credit weakness as the interest is fully serviced along with part of
principal.
48.3. Since NPA tracking on CBS is done on the basis of various Arrear Conditions
defined on the system which include the condition of irregularity in the account,
such accounts may be stamped as NPAs by CBS if the Arrear Condition persists
for 90 days. Therefore Branches / RACPCs will be required to change the IRAC
status of such accounts manually.
48.4 In view of the above, Home Loan accounts, where old EMIs are being paid regularly,
need to be classified as standard assets even though EMIs have been revised
upwards, till completion of formalities like acceptance of revised EMIs by the
borrowers / guarantors and submission of PDCs / payment instructions as per revised
terms. IRAC status stamped by CBS in respect of such accounts may accordingly be
changed by the branches manually so as to reflect the correct status. However, efforts
should be stepped up to obtain revised PDCs/payment instructions on a war footing
as advised earlier.
48.A Standard Operating Procedure (SOP) for NPA Management in Home Loans & Home
Related Loan Accounts
CAPTURING EARLY WARNING SIGNALS: ACCOUNTS IN RG-1, 2 &3
Date Calendar Action to be initiated Action

initiated/
to be initiated
0-7 days 7 days before System generated SMS as a Initiated
installment due reminder for payment of
date EMI/Installment 7 days before
installment due date
2 days before System generated SMS as a Initiated
installment due reminder for payment of
date EMI/Installment 2 days before
installment due date
One day after System generated SMS as a Initiated
due date & reminder for non- payment of
recovery of late EMI/Installment & recovery of late
payment of EMI payment charges
7-30 Within 1 week of 1st Irregularity reminder notice on By Branches/
days default non-receipt of installment for payment RACPCs
(SMA-0) within 7 days
3rd /4th Week Telephonic contact with borrower by

Branch / RACPC officials
Supplement Tele-calling by Contact Centre and
recovery efforts SBI Cards
Date Calendar Action to be initiated Action
initiated/
to be initiated
31-60 th
6 Week nd
2 Registered reminder with copy to By Branches/
days guarantor for next installment also, if RACPCs
(SMA-1) unpaid
th th
7 /8 Week In detail verification/Inspection of If assets not
assets mortgaged to bank as per title created: FIR to
deed and Personal contact with be lodged for
borrower at residence / workplace. (It breach of trust/
can be combined) educating the attempted
borrower regarding consequences of fraud.
non-adherence to the repayment
schedule.
61-90 th th
9 /10 Week 3rd Registered reminder with copy to By Branches/
days guarantor (warning of SARFAESI RACPCs
(SMA-2) action) recalling the entire amount
due with interest payable in 7 days
Supplement Tele-calling by Contact Centre and
recovery efforts- SBI Cards to continue
11th / 12th Week
Initiation of immediate action under Negotiable Instrument Act against customer for
bouncing of 1stpostdated cheque (Sections 138, 139, 140 & 146 of the Negotiable
Instrument Act dealing with dishonour of cheques and provides punishment for the said
offence) /Dishonor of NACH / ECS or S.I. (Section 25 of the Payment and Settlement
System Act, 2007 provides punishment for dishonour of electronic funds transfer on
account of insufficient funds etc.)The details of procedure to be followed for return of
cheque/dishonor of NACH / ECS, S.I. has been elaborated in Master Circular on Home
Loans.
HARD RECOVERY MEASURES / SPEEDING UP THE RECOVERY PROCESS:
I) Action under SARFAESI Act after the account becomes NPA:

II) Initiation of action under SARFAESI Act as per the provisions of the SARFAESI
Act 2002 immediately after the account stamped as NPA , including issue of
notices under section 13(2) & 13(4), in all eligible cases, followed by sale of assets
through auction, for realization of Banks dues.
III) Filing of suit at DRTs / Civil courts where action cannot be initiated under
SARFAESI Act viz:
IV) Any security interest for securing repayment of any financial asset not exceeding
one lakh rupees.
V) Any case in which the amount due is less than 20 per cent of the principal amount
and interest thereon.
VI) Accounts where mortgage has not been created.
a. Publication of Photographs of Defaulter Borrower(s) / Guarantor(s):

b. The Credit Policy and Procedure Department, vide their e-Circular CCO /
CPPD-ADV / 58 / 2015-16 dated 25.07.2015, has issued Standard
Operating Procedure based on Bank’s policy on publication of photographs
of defaulter borrower(s)/Guarantor(s) along with the various formats to be
used in the process. The operating units are advised be guided by the e-
Circular.
TRANSFER OF NPAs FROM BRANCH / RACPCs TO SAMG:
Conditions for migration of NPAs from NBG to SAMG (for revised guidelines refer CPPD
e-Circular CCO / CPPD-ADV / 47 / 2015-16 dated 11.07.2015).
i NPAs should be migrated to SAMG only after soft recovery measures viz.,
telephone calls, SMS, Ordinary notice, personal contact, registered demand
notice, legal notice, have been exhausted by the operating units.
ii NPAs should be migrated to SAMG only for hard recovery measures viz. action
under SARFAESI, filing of suits, compromise settlement, sale to ARC, declaring
borrower as willful defaulter etc.
iii NPAs should be migrated to SAMG immediately, but in any case within a
maximum period of 180 days from the date of NPA with the approval of the
Controllers of the Branches.
iv Branches in NBG should obtain approval from their Controlling Authority not
below the rank of DGM for not migrating NPAs to SAMG within 180 days from
the date of NPAs in their branch.
v Advances related fraud cases can be migrated to SAMG after registration of FIR
with State Police/CBI but the work related to fraud would continue to be handled
by the transferor branch/Business Group.
vi All existing AUCAs of Rs.10 lacs& above in NBG have to be migrated to SAMG.
vii Other Business Groups should not write off NPAs eligible for migration to SAMG.
All write off in such cases will be done at SAMG post migration.
Ceiling for migration of NPA to SAMBs & SARBs:
(a) Migration to SAMBs:

NPAs with outstanding of Rs.10 crs and above shall be migrated to SAMBs.
(b) Migration to SARBs:
NPAs with outstanding of Rs.20 lacs and less than Rs.10 crs shall be migrated to
SARBs.
(NPAs below Rs.20 lacs are continued to be followed up by the Branches / RACPCs
as per extant instructions)
Exploring the possibilities of Compromise settlements in sticky accounts through Bank

Adalats / Lok Adalats held from time to time by Bank.
(BACK TO INDEX)
49. CHANGE OF ACCOUNT NUMBER WHILE REGULARIZING
THE RECALLED ASSETS ACCOUNT:
49.1 In cases where Home Loan accounts turn Non-performing Assets (NPA) and are
subsequently transferred to Recalled Assets account with the same account number for
the purpose of calling-up of the advances, the system does not permit these accounts to
be upgraded to standard account even if the borrower regularizes the account by paying
the amount of irregularity. The only course of action available in such cases is to close
the Recalled Assets account and re-open a new Home Loan account (with a new account
number) with the outstanding dues in Recalled Assets account.
49.2 The issue has been examined by the Law Department at this office. They are of the
view that there is no legal problem / risk or complication in such cases where the Bank
permits regularization of the account under Recalled Assets by opening a new Home
Loan account with new number.
49.3 In cases where Home Loan accounts under Recalled Assets has been regularized
by the borrower(s) by paying irregular amount, the Circle may consider to permit these
accounts for up-gradation to ‘Standard Accounts’ by closing these accounts and
simultaneously opening a new Home Loan account (with a new account number) with the
outstanding dues in Recalled Assets Accounts after obtaining a letter from borrower, duly
signed by all borrower(s)/guarantor(s), if any, on the standard format (specimen given in
Annexure ‘A’) and preserved with the original loan documents. It must, however, be
ensured that new Home Loan account will carry the same interest rate structure as was
applicable at the time of sanction of existing loan and tenure of the new loan would be
the residual tenure of the existing loan.
Annexure A’
DRAFT LETTER FROM APPLICANT
HOUSING LOAN / RECALLED ASSETS ACCOUNT NO.
Dear Sir,
In consideration of SBI having agreed to allow me / us to regularize the captioned Home

Loan/Recalled Assets Account on payment of the defaulted amount with interest and
without insisting on repayment of total loan amount, I / we ............................... hereby
undertake to abide by the repayment schedule of the loan account by paying regular
installments.
2. I / We, hereby, authorize the Bank for necessary up-gradation of my loan account,
if necessary, by opening a Home Loan account with new number by transferring the
existing balance of the Recalled Assets Account which may be closed.
3. I / We hereby declare and confirm that all the existing securities created by me/us
for my/our Home Loan account will operate as a continuing security and will hold good,
valid and enforceable. I/We acknowledge my liability to the Bank for the amount
outstanding in the Home Loan account together with interest, costs and expenses as per
documents executed by me/us, subsequent to the regularization of the same.
Yours faithfully,
(.....................)
(BACK TO INDEX)
50.1. RESOLUTION FRAMEWORK 2.0 FOR COVID-19 RELATED
STRESS- SOP FOR OPERATING FUNCTIONARIES:
RBI has announced the Resolution Framework 2.0 for COVID-19 related stress for
eligible customers vide Circular no: RBI / 2021-22 /31 DOR. STR. REC 11 / 21.04.048
/2021-
22 dt. 05.05.2021. Accordingly, our Bank has issued “Policy on Resolution Framework
for COVID-19 Related Stress” vide Circular No. E circular no: CCO / CPPD-ADV / 2021-
22 dated 24.05.2021 to provide a restructuring platform to eligible COVID affected
Customers under Retail loans.
For smooth implementation of the resolution plan, Standard Operating Procedure (SOP)
has been prepared based on the above approved policy with detailed process flow to be
adopted while accepting customer application, information to the customer about the
scheme, processing of the application, documentation and implementation of the same
in the CBS.
SOP is placed vide e-cir No. NBG / RE,H&HD-HL / 19 / 2021 – 22 Dated 17.07.2021.
(BACK TO INDEX)
51. FRAUDS:
51.1. Operational Risk Management:
An analysis of various frauds occurred in Home and other P-segment Loans as also NPA
accounts reveals that a large chunk of such loans was attributable to multiple financing,
both by various branches of our Bank and also by various other banks. In fact, the non-
availability of data base on the borrowers at each centre with the sanctioning branches,
made it difficult for the operating functionaries to search the data to avoid such multiple
borrowing.
In this connection, we suggest a three-pronged approach as below, which may be

implemented, forthwith, to mitigate the operational risk due to multiple financing:
i. Modules should arrange to forward CDs containing updated CIS data base in
respect of all loans sanctioned centre-wise every quarter, to all the branches/
RACPCs in the centre. It should be incumbent upon the sanctioning authority to
verify the current CIS data base to avoid multiple financing. Further, this will also
enable them to take into consideration the repayment obligations in respect of
any other loans availed by these borrowers from other branches under other
schemes also, which are not disclosed in the loan applications and also to
validate the proposal in the light of the repayment history of the borrowers.
ii. Branches / RACPCs should access the CIBIL data base, wherever required, in a
bid to trace credit facilities, if any availed by such borrowers from other banks in
the centre. Needless to add, opinion report from these Banks should be obtained
regarding nature and conduct of the facilities, before taking a view regarding
sanction of the loan sought for.
iii. RACPCs / Branches should be encouraged to use the service of the verification
agencies who run 'de-dupe' tests with other Banks' data too.
iv. If there are number of housing loan cases of same type in an area, these should
be handed over to different advocates / valuers and Branches / CPCs should not
rely upon single advocate/ valuer
51.2. Frauds in Home Loans are being reported, off late, with disturbingly regular
frequency. Frauds, not only put the Bank to monetary loss, but also affect the
morale and efficacy of the workforce.
51.3. The trend in frauds observed recently indicates that the fraudsters are regular in
repayment of first few installments and go absconding thereafter. Branches are
lulled into complacency because of regular repayment of loan installments and
then caught off-guard when repayments stop, accounts become NPA and
borrowers cannot be located. What follows is discovery of forged title documents /
multiple financing against single property etc. While the fraudsters decamp with
the money, our employees, who, by and large, work without mala fide, face the
unpleasant fall out of the fraudulent transactions.
51.4. It is therefore necessary to reiterate importance of compliance with sanction

processes furnished in Para 35 under Pre-sanction survey, which forms the
foundation of the Bank’s relationship with the customer, must be followed for both
the Home Loan borrowers and the property seller.
51.5. Some cases have come to light in which the borrowers have cancelled the “Sale
Agreements” with the builders/sellers, have got refund of the booking amount paid
out of Home Loan availed from us, and are now reported to be absconding. It is
obvious that the branches/RACPCs concerned made payments to the builders in
these cases without binding them to (a) issue a NOC for mortgaging the related
property by the borrower to SBI, (b) note our charge/lien on the related property,
(c) obtain NOC from the Bank for transfer/sale of the property, and (d) refund the
loan installments received to the Bank in case of cancellation of the sale
agreement. Specimen of such letter is enclosed, which, if warranted by local laws,
may be modified suitably in consultation with the local Law Departments.
51.6. Controlling Offices may scrutinise every month, at least 5% of the loans sanctioned
by a branch / RACPC during the previous month, with a view to ascertaining the
quality of pre-sanction processes, loan appraisal, and documentation. This may be
done either by asking the branches/RACPCs to submit photocopies of the relevant
papers/documents or by visiting the branches / RACPCs concerned. Services of
Concurrent Auditors may also be used for this purpose at the RACPCs.
51.7 Asset verification, in case of at least 5% of the loan accounts sanctioned during
the previous quarter, may be arranged by the controlling office during each quarter.
51.8. Branches as well as RACPCs should carry out post-disbursement inspection within
7 days of disbursement in all cases, randomly selected 5% of the accounts every
month in case of standard assets, and 100% of the delinquent accounts (i.e.
accounts where repayments are not forthcoming as per the agreed terms) within
one month of the default.
51.9. Controllers should ensure that the staffs responsible for completion of loan sanction
processes are given right inputs to update their knowledge regarding the products
& processes involved, and to enhance the skills required for improving quality of
their work with regular refresher programmes.
51.10. Specimen of NOC to be obtained from the builder/seller on their official letter
head and signed by his authorized signatory is furnished at Annexure /HL- V (Part-
III).
(BACK TO INDEX)
52. VERIFICATION OF BOUNDARIES:
Instances have come to light when recovery action could not be initiated by the Bank
under SARFAESI act because the boundaries of the mortgaged property as mentioned
in the Title Deeds deposited with the Bank did not match with the actual boundaries of
the property.
Such a situation may arise when boundaries of the property are not verified during
inspection of the property. All operating units are therefore advised to verify description
of the property together with boundaries of the same on north, south, east and west
directions as mentioned in the Title Deeds.
(BACK TO INDEX)
53. MITIGATION OF RISKS ON ACCOUNT OF MULTIPLE FINANCING

/ SUBMISSION OF FORGED TITLE DEEDS ETC.
A review of the fraud in Home Loans indicates that a large number of frauds have
occurred on account of:
i) Availing of multiple finance from various Banks / HFCs

ii) Availing of loans by submitting fake/forged title deeds
In the above backdrop, a stamped affidavit as per Annexure / HL - K, Part-III should be

obtained from the prospective Home Loan borrowers covering various points including
non availment of other loans against the same property, delivery of original documents of
title etc., with a view to enable the bank to initiate criminal proceedings against the
borrower if they declare incorrect, false or misleading information.
(BACK TO INDEX)
54. SAFEGUARDS AGAINST FRAUDS:
54.1. Frauds committed by forging title documents and income proofs are continuing
to dominate the modus operandi adopted by the fraudsters. It is therefore
absolutely essential to follow the pre-sanction processes meticulously with a
view to hedging the risk of frauds.
54.2. Some of the frauds reported recently suggest insider complicity. Therefore,
the controllers should scrutinize every month, at least 5% of the loans
sanctioned by a branch / RACPC during the previous month, with a view to
ascertaining the quality of pre-sanction processes, loan appraisal, and
documentation. Special attention may be given to loans concentrated in one
entity like one builder/developer (where there is no tie-up) or one office
(especially where salary accounts of the employees are not maintained with
us). This may be done either by asking the Branches / RACPCs to submit
photocopies of the relevant papers/documents or by visiting the Branches /
RACPCs concerned. Services of Concurrent Auditors may also be used for
this purpose at the RACPCs.
54.3. Branches / RACPCs also must ensure that the credit history of the borrowers
get verified with the CIBIL in all cases before sanction so as to ensure that
applicants with poor credit history are detected at the initial stage itself.
54.4. Asset verification, in case of at least 5% of the loan accounts sanctioned during
the previous quarter, may be arranged by the controlling office during each
quarter.
54.5 Branches as well as RACPCs should carry out post-disbursement inspection
within 7 days of disbursement in all cases, randomly selected 5% of the
accounts every month in case of standard assets, and 100% of the delinquent
accounts (i.e., accounts where repayments are not forthcoming as per the
agreed terms) within one month of the default.
54.6 In view of the present liquidity conditions and a slowdown in residential real
estate market, operating units are advised to guard against use of proxy
customers by the small-time builders for raising funds through Banks’ Home
Loans. Non-adherence to KYC guidelines, non-verification of salary particulars
and Income Tax returns, disbursement of loan instalment without verifying the
stage of construction and without express authority from the borrower,
disbursement of loan on the basis of debit confirmation signed by the builder
instead of the borrower are some of the lapses on part of the operating staff
that have helped the unscrupulous builders in duping the Bank.
54.7. Other common methods used by the fraudsters include -
a. Submission of Fake Title deeds/documents of house property,
b. Submission of fabricated income proof / IT returns,
c. Creation of multiple title deeds for single property,
d. Impersonation of seller in executing the title deed.
54.8 Loans were granted in some cases for purchase of plots situated on agriculture
lands. Title verification and search reports were silent about permission for
conversion of land into residential. Reports furnished by Bank’s Advocates/
Valuers were relied upon without application of mind thus leading to sanction
of loan against defective title deeds/ownership, inflated value of properties.
54.9. While the frauds have been committed over a period spanning from 2001 to
2007, these could be detected only after follow-up efforts by SARCs
/Enforcement Agents for sale of mortgaged properties. Thus, no action
appears to have been taken by the branches on the delinquent loan accounts
and the loan documents were transferred to SARCs without due diligence and
after considerable delays.
54.10. There has been delay in reporting of frauds. Instances have been noticed
where the frauds were apparently suppressed by branches/Controllers and
loan documents were transferred to SARCs for recovery purposes. The frauds
have been reported/detected later when the documents were returned by
SARCs.
54.11. Confirmatory letter for creation of mortgage was not available in some loan
accounts.
54.12. With a view to preventing frauds through Home Loan accounts there is a
need to revisit some of the basic tenets of lending which are reproduced
below–
(i) KYC norms should be strictly adhered to. Meaningful pre-sanction survey
should be conducted.
(ii) Visit to borrower’s/guarantor’s residence and Office and discreet
enquiries made regarding their credentials and antecedents, information
about their loans, if any, availed by them from other
branches/banks/institutions etc. and establishment of their identity
beyond doubt.
(iii) Visit to the property site proposed to be purchased including verification
of name board at the building, discreet enquiries with neighbours etc.
(iv) Taking of photographs (Selfie) with or without the borrowers of the
property i.e., building/flat/plot etc. and all the surrounding locations
should be mentioned for identity of the property.
(v) Branches should, in case of doubt, engage the services of Chartered
Accountants to verify the genuineness of IT Returns etc.
(vi) Maintenance of proper Inspection Register and recording details of pre-
sanction/post-sanction inspection details and comments of the inspecting
official therein i.e., progress of work etc.
(vii) The report of pre-sanction processes should be taken on the standard
formats.
(viii) Banker’s cheque relating to loan proceeds should bear account number
and name of the banker of seller/builder and should be dispatched
directly to the seller/builder with the standard forwarding letter by
registered AD/Speed Post and should not be handed over to the
borrower/his representative/builder’s representative etc.
(ix) Branches should make a well-reasoned scrutiny of the lawyer’s report
and valuation report instead of solely relying on them.
(x) It should be ensured that the site plans and approvals are current and
valid, and that the construction is in line with the same without any
deviation.
(xi) Disbursement of loans should strictly correspond to actual progress of
work and after post sanction inspection. Disbursements should be done
only after obtaining express mandate from the borrower.
(xii) Empanelled lawyers who are found to be lacking in professional integrity
i.e., submission of Title Investigation /Search Reports based on forged
title deeds etc. should be removed from the panel immediately and the
matter should also be reported to Bar Council of India for initiation of
appropriate action against them.
(xiii) Branches should ensure timely
(xiv) Registration of sale deed in favour of the purchaser and completion of
equitable mortgage formalities without delay.
(xv) Search should be made in CIS and CIBIL data before sanctioning a loan.
(xvi) Re-verification of loan documents in respect of loans which have slipped
into NPA within a short period to detect any possible fraudulent
submission of forged income documents / title deeds etc.
(BACK TO INDEX)
55. PREVENTIVE VIGILANCE:
1. (i) KYC documents should be scrutinized and photocopies of the same must be verified
with original KYC documents by Sales Team members/Sourcing Personnel at the time of
receipt of duly filed in Home and Home Related loan applications along with others
required documents as per checklist from the customers. The Sales Team
members/Sourcing Personnel should also certify on photocopies of KYC documents that
he/she has verified the same with the original KYC documents.
In addition to verification of KYC documents by Sourcing Personnel, original KYC

documents should be verified by the documentation officials at the time of execution of
loan documents by the borrowers/guarantors. The documentation officials should also
certify on the photocopies of KYC papers having verified with the original KYC
documents. This will be in addition to the certification already carried out on the
photocopies by the Sourcing Personnel. These guidelines will be applicable both for BPR
and non-BPR centres.
1.(ii) In case of resale property, the photocopies of KYC documents and bank account
details should be obtained and verified with originals by Sales Team members/Sourcing
Personnel.
2. We have been advised by Reserve Bank of India that the incidence of frauds in the
area of Home Loans has witnessed a sharp increase in the recent years, which is a cause
of concern. As observed by them (i) Submission of fake/forged title deeds of properties,
(ii) Submission of fake/inflated/manipulated salary certificates and IT returns, (iii) Laxity
in conduct of due diligence on borrowers, (iv) Laxity in conduct of due diligence on
builders, (v) Non-observance of procedures for pre-sanction visit to the project site, (vi)
Laxity in post disbursement supervision had mainly contributed to frauds in this area.
One of the common modus operandi observed by RBI in a number of Home Loan frauds
is sanction of loans to group of borrowers introduced to the Bank as employees of some
specific company/establishment by either the promoters/directors of those companies or
by builders/developers/middlemen. Salary slips/income proofs, photographs, postal
addresses etc. of these borrowers along with loan applications are submitted by these
promoters/directors etc. in a bunch, and banks sanction loans to bogus/ non- existent
borrowers without verification of such information. In some cases, these
promoters/directors stand as guarantors to the borrowers and proceeds of loans
sanctioned to borrowers are credited to the accounts of promoters/directors. During the
initial months, repayments are made in the accounts, however, soon they turn NPAs and
when the recovery proceedings are initiated, banks come to know of the fraudulent nature
of these accounts. In many cases, the groups of borrowers, introduced to banks as
employees of well-known companies’ establishments are subsequently disowned by the
concerned companies/establishments.
2. Frauds not only increase the Operational Risks and put the Bank to monetary loss,
but also affect the morale and efficiency of the work-force. Therefore preventive vigilance
assumes greater importance, especially in today’s scenario when the Bank is marketing
Home Loans very aggressively. Unless he is vigilant, an aggressive lender may end up
being a soft target for fraudsters who are resorting to sophistication in modus operandi to
the extent of opening fake offices in the names of reputed companies by hiring premises
and converting them to look like genuine operating offices of the target company, and
issuing salary slips, Form 16, copies of IT returns, bank statements, PAN cards, Voter ID
Cards etc. as evidence of the worth and employment of their accomplices to enable them
to raise loans fraudulently. As such, the operating staff and the controllers concerned
need to be sensitized on the processes prescribed by the Bank with a view to minimizing
the risk of frauds in Home Loans.
(BACK TO INDEX)
55 A Transfer of Home loan account from home branch to another branch:
Our Home Loan products and the relevant operating instructions are being reviewed /
modified from time to time to make the products / processes more customer friendly while
retaining the risk mitigants. The feedback / suggestions received from our Circle /
Operating functionaries in this regard are also considered while modifying processes /
Product Parameters.
2. In this connection, keeping in view of the customer conveniences available through

multiple channels of INB, Mobile Banking, YONO, Non-Home branch, SBI Quick etc. and
considering the operational challenges involved in carrying out periodical post sanction
activities and safety of Title documents during transit from one Branch / CPC to another
Branch / CPC, it has been decided by the Appropriate Authority not to permit customers
to transfer his / her / their Home loan account or Home Related account from the Home
branch / Sanctioning CPC to another Branch / CPC.
(BACK TO INDEX)
56. PRODUCT PROMOTION / MARKETING:
Marketing Associates (MAs):
56.1 Engagement of Builders as Marketing Associates and Payment of Service Charges:
Home Loan buyer’s selection of loan provider is influenced, by the advice of the builder /
their sales agents. Builders / sales agents pass on information about the prospective
buyers to the loan providers for a consideration.
In order to be in tune with the market and not to lose business opportunities to our
competitors, the builders with whom we have tie-up arrangements, are engaged as our
Marketing Associates (MA) for promoting our Home Loans as under. In addition to the
builder and builder’s representatives, Housing Co-operative Societies or their
representatives may also be engaged as MA for sourcing Home Loan proposals from
their societies.
MAs will be identified by AGM (RBO) / AGM (HLST) through branches and sales teams
respectively under their control. Recommendation for empanelment will be placed to
DGM (B&O) concerned. A suitable letter on the lines of the enclosure will be issued to the
builder in this regard. In addition to this, for National/ Circle level MOUs with large
/Corporate developers, the undernoted procedure will be followed:
The list of approved projects provided by the Builder for MA enrolment will be scrutinized
and checked for ensuring that the Project approval under our Builder Tie Up arrangement
is current & valid and also the Projects are registered under RERA. Post scrutiny, for
National level MOUs done at Corporate Centre level, MA IDs will be generated centrally
at Corporate Centre and advised to respective Circles. A separate prefix (CC) to the
unique ID for each MA enrolled by Corporate Centre will be devised. DGM (HL M&TU)
will issue suitable letter to the Builders for MA empanelment done centrally.
For Circle level MOUs, DGM (RE) of the Circle concerned will handle the above exercise
(i) DGM (B & O) should arrange to give appropriate product information inputs
to the identified MAs, through the AGM (HLST) or other marketing officials,
so as to enable them to give proper guidance to the prospective Home Loan
borrowers.
(ii) MAs, after briefing their customers about our product, would direct them to
us. It would be preferable if the MAs could allow our HLST members/ other
marketing staff to be stationed in their premises for interaction with their
customers and taking forward the proposal.
(iii) REHBU / PBBU Department of the Circle will allot HLCID for all MAs of the
Circle. The MAs should also be registered on the Central Registry maintained
at REHBU, Corporate Centre, Mumbai for generation of a unique
identification code.
(iv) In quick data entry screen of LOS/ RAAS, the particulars of MAs will be
captured for all Home Loans sourced by MAs.
(v) The MAs Service charges may be paid or shared, either partially or fully,
depending on business sourcing considerations, with the following –
a) Builder,
b) His authorized nominee,
c) Builder’s sales executives, employees etc.,
d) Marketing agents of builders.
(vi) It should however be ensured that there is no double payment of service

charges, particularly in the context of our latest initiative of engaging services
of SBI Pensioners as Marketing Consultants. Total of service charges paid to
Marketing Associates and Marketing Consultants should not exceed the
stipulated rate of commission amount in each case.
(vii) Service charges may be paid for every lead provided by the MAs where loan
is sanctioned and disbursed regardless of concessional interest rate and
under tie-up arrangement with builder/corporate/institutions/government etc.,
(viii) Service charges will be paid to the MAs at the time of first disbursal as under:
i. HLSTs / MPSTs/Branches will calculate the remuneration payable to MA and

recommend the bill of remuneration to RBO (Direct control Branches to ZO) on
monthly basis for all Home Loan accounts sourced through MA whose first
disbursements have been made during the month as per format placed in
Annexure-B.
ii. Agency Channel Coordinator at RBO/ZO will thoroughly scrutinize the bill, get
approval from the Regional Manager (CM-Admin for Direct Control Branches)
and arrange for payment by debit to Regional Office/Zonal Office Charges
Account- Home Loan Sourcing Fee-Charges Account (BGL Account
No.3199867). Commission to MAs will be paid by RBOs strictly based on LOS
data. Commission should not to be paid through Cheque / IOI / DD. Any
commission paid to Mas other than based on LOS / CBS/ RAAS data, will be
treated as unauthorized payment.
iii. for making payment of commission to Corporate Builders or Developers having
national/Circle level MOUs for Marketing Associate, RBO / AGM HLM-CH/ BRT
of the Centre will scrutinize the bills and verify the business sourced data with
LOS / RAAS, calculate service charges payable and recommend the same to
the concerned DGM (B&O) for onward submission to LHO. DGM (B&O) in turn
will submit the bills to DGM (RE) at LHO for consolidation and payment by
credit to the designated account of the MA / Builder. Corporate Centre will
circulate the Bank account number of Mas in respect of Mas where Corporate
Centre has signed MOUs.
➢ Taxes, if any, shall be borne by the beneficiary MAs.
➢ Service charges should be paid through direct credit to the beneficiary’s

account through CBS / RTGS / NEFT.
Annexure - ‘A’
(Specimen of the letter approving the project and engaging the builder as our Marketing
Associate)
To
M/s.
…………………..
Dear Sirs,
PROJECT APPROVAL
ENGAGEMENT AS MARKETING ASSOCIATE
We have pleasure in advising you that we have approved your ………………. Project for
financing the flat buyers under our Home Loan scheme.
i. We have also pleasure in engaging you as our Marketing Associate for sourcing
Home Loan applications from the above project, on the following terms:
ii. We would arrange to give appropriate product information inputs to your sales
executives, so as to enable them to give proper guidance to the prospective Home
Loan borrowers.
iii. After briefing the customers, you / your sales executives would direct the customers
to us. It would be preferable if you could allow our HLST members to be stationed
in your premises for interaction with customers and taking forward the proposal.
iv. You will be paid services charges as would be mutually agreed upon between us.
v. Applications from employees of corporates / institutions / Government, with whom

we have tie-up arrangements offering interest rate concessions, would be sourced
directly by our officials. In such cases your officials should not intervene in sourcing
of applications and no service charges would be payable to you.
Looking forward to a mutually rewarding business relationship,
Yours faithfully,
Dy. General Manager.
Annexure-B
Bill for the month of ……………………………………………
Name of MA ……………………………………………
Account No. …………………………………………………….
Name & Address of the project……………………………………………….
Name of the Builder………………………………………………………………….
Bill submitted through: ………………………………………….. (Name of HLST/MPST/branch)
LOS Loan
ID/ CBS limit
Sl RAAS A/C Name of (Rs. Date of Date of Date of RACPC Branch Remuneration
No. ID No borrower Lacs) Sourcing Sanction disbursement Name/Code Name/Code (Rs)
Signature of MA Recommended
Branch Manager/ Chief Manager/ Assistant General Manager

………………………………… Branch/ HLST/MPST
56.2. Empanelment of Officers / Employees retired from our bank as

Marketing Consultants (MCs) without prejudice to their pension:
It is one of the initiatives on the marketing front to increase our market share. Although
the Bank has made steady progress in the Home Loan segment, which is one of the main
retail products, the true potential still remains untapped amidst severe competition from
new generation private sector Banks, which engage Direct Selling Agents (DSAs) by
paying them handsome remuneration.
To improve our competitive edge in the market and to enable Circles double their Home
Loan portfolio, our retired officers/employees are engaged as Marketing Consultants
(MCs) to source Home Loan applications. Detailed guidelines for empanelment of MCs
are given as under:
(56) Eligibility Criteria:
(i) Retired officers and employees in clerical cadre may be engaged for the
purpose, without prejudice to their pension. Retired employees of the
clerical cadre may also be engaged for marketing of Home Loan or other
mortgaged Loan by the empanelment committee. The officers/employees
who left the Bank’s service under SBIVRS or who were
dismissed/removed from the Bank’s service as a disciplinary measure
shall not be eligible.
(ii) Age at the time of empanelment should not be more than 65 years.
Performance of MCs will be reviewed at half yearly intervals. Continuation
on the Bank’s panel will be subject to satisfactory performance based on
the half yearly review.
(iii) His / Her commitment, diligence and integrity should have been excellent
during his service in the Bank.
(iv) No punishment / penalty should have been inflicted on the officer/

employee during five years of his service in the Bank preceding his/her
retirement.
(v) Cases of CBI or other law enforcement agencies should not be pending
against him.
(vi) The retired Officer/ Employee should be familiar with the local market.
(vii) The retired officers/employees who have already been appointed as

Channel Management Advisors by the Bank or any such assignment shall
not be eligible for empanelment as Marketing Consultants concurrently.
(viii) CIBIL report of each of the MC applicant will be scrutinized before

empanelment as MC. Defaulters with our Bank/other Banks/FIs will not be
empanelled.
56.3 EMPANELMENT PROCESS OF MARKETING CONSULTANTS / H LCS / HLAS:
(i) Home Loan Counselors (HLCs), Home Loan Advisors (HLAs) and
Marketing Consultants (MCs) shall be empanelled at non-LHO centres by
Empanelment Committee headed by DGM (B&O) of the module
concerned consisting of one AGM (RBO) and one CM (HR) of the
respective module. At LHO centres the committee will continue to be
headed by DGM (RE/PBBU).
(ii) While DGM (B&O) of the module concerned may head the committee for
empanelment at non-LHO centres, the empanelment will come into effect
only after details of shortlisted HLCs/HLAs/MCs are taken on record by
DGM (RE/PBBU) at LHO and the unique code is centrally generated from
Central Registry.
(iii) Once a candidate is selected, the candidate should be registered on the
Central Registry maintained at REHBU, Corporate Centre, Mumbai for
generation of a unique identification code.
I Terms of Contract:
(i) The retired officers/employees would be working from their respective homes
(which will be their office), so as to put no additional strain on Bank’s
infrastructure such as space, furniture, telephone, computer, etc.
(ii) DGM (B&O) will assess the requirement of MCs / HLCs / HLAs and initiate
empanelment process such as Advertisement, coordination with Empanelment
Committee, Training etc.
(iii) DGM (B&O) will also review the performance of MCs / HLCs / HLAs at half yearly
intervals based on the reports and recommendations of the concerned AGM
(RBO) and arrange for empanelment or de-panelment of MCs / HLCs / HLAs to
maintain the quality and numbers as per the local requirements.
(iv) AGM / CM (credit & NPA) will be the nodal officer for empanelment, review of
performance, de-panelment, training etc., of MCs / HLCs / HLAs in the Module.
(v) HLCs / HLAs / MCs, who fail to source even a single loan proposal in a quarter
(excluding the first three months of empanelment) will be de-paneled, without
any notice. This clause will be incorporated in the empanelment agreement.
(vi) Marketing Consultants (MC) would be under the administrative control of the
AGM (RBO), who will be responsible for their deployment. The AGM (RBO) will
allocate specific areas of operation to each MC and identify select branches
where the Home Loan Proposals sourced by the MCs will be placed for further
processing. MCs may also be attached to the approved Builders to source Home
Loan proposals where (a) Marketing Associates have not been appointed or (b)
No Relationship Officer from HLST / MPST has been identified. However, no
remuneration will be paid to MCs for Home Loan proposals sourced from
Builders where the Bank is required to pay commission to the Builders/their
Executives/Sales Personnel under the Builder Tie-up Arrangement.
(vii) They would be engaged on a contract basis for a period of 6 months (format of
contract enclosed (Annexure/HL-Y, Part-II) On completion of 6 months, if their
performance is satisfactory and depending on their suitability and requirement
of the Bank, the contract of service may be renewed for further period of 6
months each at a time. The contract can be terminated from either side with a
notice period of one month.
Remuneration for sourcing of project approval proposal along with necessary papers:
Rs. 200/ per flat / unit in the project, subject to a maximum Rs. 10000/ per project. The
official approving the project will be authorized to sanction such expenses.
The remuneration will be paid to the MCs on the basis of LOS / CBS / RAAS data only.
Tax as applicable would be deducted at source. No other payment will be made to them
in the form of salary/allowance/out-of-pocket expenses etc.
(i) The concerned Zonal Office shall issue identity cards to the Marketing Consultants,
clearly stating therein the validity period. However, the Marketing Consultant shall
not be permitted to use the Bank’s name or logo on their signboards, name-plates,
visiting cards, stationery, etc. They shall not be entrusted with any
financial/passing/administrative powers. They shall not be given access to Bank’s
computers, Core Banking platform, etc.
(ii) All MCs will be allotted a Unique Identification Code (MCID). The Home Loans
sourced by MCs, the MCID and the name of MC should be captured in the Quick
Data Entry Screen in LOS / RAAS as per details explained in Annexure-A. The
remuneration will be paid to the MCs on the basis of LOS data only w.e.f April,
2013 onwards. REHBU/PBBU Department of Network-I will extract from the LOS
a Branch-wise list of Home Loans (sourced by MCs) sanctioned during the month
for the entire Circle and upload the same in the Circle REHBU/PBBU Website.
Annexure-‘A’
ALLOTMENT OF UNIQUE IDENTIFICATION CODE TO MCs (MCID)
1. The Unique Identification Code (MCID) for MCs should be alphanumeric with 8
characters. The first character will be M and last 7 characters will be PF Index No
of the retired official / employee.
2. For example, MCID of a retired official/employees empanelled as MC whose PF

Index is 1254698 will be M12546982. REHBU/PBBU Department of Circle will allot
MCID for all MCs of the Circle in quick data entry screen of LOS, the particulars of
MCs will be captured as under for all Home Loans sourced by MCs
Step-I: In Source Code field, choose Marketing Consultant in drop down

Step-II: In Sourcing Officer Code field, capture the MCID of the MC who
has sourced the proposal.
Step-III: In Sourcing Officer Name field, capture the name of the MC who
has sourced the proposal.
3. At the end of every month, REHBU/PBBU Department of Circle will extract data
from LOS for all Home Loans sanctioned by CPCs during the month which were
sourced by MCs and upload the same in the Circle REHBU/PBBU website.
(D) Others:
Job profile: Obtain leads on Home Loan requirements of individuals from various sources,
viz. builders, municipal approvals, etc. Meet intending Home Loan borrowers at a place
and time convenient to them and explain Home Loan product details. Fill in Home Loan
application and obtain all the requisite documents and deliver these to the identified
RACPC/RASMECC/Branch. Follow up the application till sanction.
Training: Candidates empanelled as Marketing Consultants will be trained on product

details and marketing at SBLCs for a period of 1 day with the support of HLST / RACPC
officials.
Application for empanelment: A notice regarding the empanelment may be put up at the
LHO / RBOs / HLST notice boards. A copy of the notice may also be sent to the SBI
Pensioners’ Associations at the LHO / RBO centres.
Identified centres for deployment of Marketing Consultants: All BPR Centres. MCs can
be engaged by Non-BPR Branches as well subject to the condition that the loan sourced
by such HLCs / HLAs / MCs will be processed by LPCs and not at the branches.
Fee payment:
Branches will calculate the remuneration payable to MC and recommend the bill of
remuneration to RBO (Direct control Branches will send the bill to ZO) on monthly basis
for all Home Loan Accounts (sourced by MCs) whose first disbursements have been
made during the month as per format placed under Para 56.4 (empanelment of HLCs).
Each of the MC will be assigned only one branch for submission of bill.
Agency Channel Coordinator at RBO/ZO will thoroughly scrutinize the bill, get approval
from the Regional Manager (CM-Admin for Direct Control Branches) and arrange for
payment by debit to Regional Office / Zonal Office Charges Account-Home Loan
Sourcing Fee-Charges Account (BGL Account No.3199867). The Agency Channel
Coordinator will verify the bill strictly based on records available in LOS e.g. Source
Code, Sourcing Officer Code and Sourcing Officer name in the appropriate field for
MCs and the date of first disbursement in CBS. Payment of fees will be inadmissible if
code number and name of MC are not captured in LOS. Commission to HLCs / HLAs
/ MCs will be paid by RBOs strictly based on LOS data by credit to an account
maintained with SBI. Commission should not to be paid through Cheque / IOI / DD.
Any commission paid to MCs/HLCs/HLAs other than based on LOS/CBS data, will be
treated as unauthorized payment.
The application form and draft format for agreement entered into between the Bank
and Marketing Consultants is furnish at HL-X & Y in Home Loan Master Circular, Part-
III.
HOME LOAN COUNSELORS (HLCs):
56.4. Empanelment of Home Loan Counselors (HLCs)
With a view to improving our market presence in competition with the DSAs deployed by
the Private Sector Banks and HFCs, it has been decided to empanel individuals for
sourcing Home Loan proposals on the following terms at Branches which are linked to
CPCs (RACPC, RASMECC, LPC etc.). HLCs can be engaged by Non-BPR Branches as
well subject to the condition that the loan sourced by such HLCs will be processed by
RACC / LPCs and not at the branches.
Eligibility:
➢ Should be an approved agent for selling NSCs / Life Insurance Policies / Mutual
Funds / Govt. approved valuers/Chartered Accountants / Tax Consultants and
Real Estate Brokers may also be considered depending upon the local standing
and reputation. Also, any individual (including a builder’s representative) who has
prior experience of selling Home Loans, mortgage-backed products, auto loans,
credit/debit cards, Demat accounts and any other similar financial products may
also be empanelled as HLC.
➢ Age above 18 years.
➢ Should be local resident, at least matriculate and able to communicate
➢ effectively in local language and English.
➢ Should be having phone facility. Should operate from his place. Bank will not
provide any office.
➢ Close relatives of serving employees of the Bank are not eligible to be empanelled
as HLCs. Close relatives include parents, spouse, siblings and children.
Job profile:
• Obtain leads on Home Loan requirements of individuals from various

sources, viz. builders, municipal approvals, society connects, etc.
• Meet intending Home Loan borrowers at a place and time convenient to them
and explain Home Loan product details.
• Fill in Home Loan applications and obtain all the requisite documents, and
deliver these to the Branch/Agency Channel Coordinator for further
processing.
• Follow up the application till sanction.
The role of HLCs is limited to the sourcing of proposal only. KYC verification, pre-sanction
survey, appraisal, documentation, disbursement, and post-sanction survey in respect of
Home Loans are to be done by the Branches/CPCs.
Business target:
While no minimum target is stipulated, the HLC should be told to bring in
(a) For HLCs empanelled at Branches linked to RACPC : About 5 proposals worth Rs.1
crore a month.
(b) For HLCs empanelled at Branches linked to other CPC : About 5 proposals worth
Rs.50 lacs a month.
If the HLC fails to bring in a minimum business as mentioned hereunder in a quarter
(excluding the first three months of empanelment) his services will stand automatically
terminated. But he will be paid commission for the proposals already mobilized.
a) For HLCs empanelled at Branches linked to RACPC : Rs. 2 crore

b) For HLCs empanelled at Branches linked to other CPC : Rs. 1 crore
Unique Identification Code (HLCID):
A Unique Identification Code (HLCID) will be allotted to each HLC. The Home Loans
sourced by HLCs, the HLCID and the name of HLC should be captured in Quick Data
Entry Screen in LOS as per the process explained hereunder. The remuneration will be
paid to HLCs on the basis of LOS data.
ALLOTMENT OF UNIQUE IDENTIFICATION CODE TO HLCs:
1. The Unique Identification Code (HLCID) for HLCs should be alphanumeric with 8
character lengths. The first 3 character will be Circle Code and last 5 characters will be
numeric. The Circle Codes for all 14 Circles are mentioned as under:-
2.
Sl No. Name of the Circle Circle Code HLCID range for the Circle
1 AHMEDABAD AHM AHM00001 to AHM99999
2 BANGALORE BAN BAN00001 to BAN99999
3 BHOPAL BHO BHO00001 to BHO99999
4 BHUBANESWAR BHU BHU00001 to BHU99999
5 CHANDIGARH CHA CHA00001 to CHA99999
6 CHENNAI CHE CHE00001 to CHE99999
7 DELHI DEL DEL00001 to DEL99999
8 GUWAHATI GUW GUW00001 to GUW99999
9 HYDERABAD HYD HYD00001 to HYD99999
10 KOLKATA KOL KOL00001 to KOL99999
11 LUCKNOW LUC LUC00001 to LUC99999
12 MUMBAI METRO MUM MUM00001to MUM99999
13 PATNA PAT PAT00001 to PAT99999
14 THIRUVANANTHAPURAM TRI TRI00001 to TRI99999
15 MAHARASHTRA MAH MAH00001 to MAH99999
16 AMARAVATI AMA AMA00001 to AMA99999
17 JAIPUR JAI JAI00001 to JAI99999
HLC Code for SBI Life Agents empanelled as Home Loan Advisor:
HLC Code range from 50001 to 59999 has been allotted for allotment HLC Codes to
SBILife Agents empaneled as HLAs. Circle Code, as mentioned above, will be the same.
2. REHBU / PBBU Department of Circle will allot HLC ID for all HLCs / HLAs of the Circle.
3. In quick data entry screen of LOS, the particulars of HLCs / HLAs will be captured as
under for all Home Loans sourced by HLCs / HLAs
Step-I: In Source Code field, choose HLA in drop down

Step-II: In Sourcing Officer Code field, capture the HLCID of the HLCs/HLA who
has sourced the proposal
Step-III: In Sourcing Officer Name field, capture the name of the HLCs/HLA who has
sourced the proposal
4. At the end of every month, REHBU / PBBU Department of Network-I will extract data
from LOS for all Home Loans sanctioned by CPCs during the month which were sourced
by HLCs/HLAs and upload the same in the Circle REHBU/PBBU website.
Fee Payment:
(i) Branches will calculate the remuneration payable to HLC / HLA / MC and recommend
the bill of remuneration to RBO (Direct control Branches will send the bill to ZO) on
monthly basis for all Home Loan Accounts (sourced by HLCs) whose first disbursements
have been made during the month as per format placed in Annexure A. Each of the HLC
/ HLA will be assigned only one branch for submission of bill.
(ii) Agency Channel Coordinator at RBO / ZO will thoroughly scrutinize the bill, get
approval from the Regional Manager (CM-Admin for Direct Control Branches) and
arrange for payment by debit to Regional Office / Zonal Office Charges Account-Home
Loan Sourcing Fee-Charges Account (BGL Account No.3199867). The Agency Channel
Coordinator will verify the bill strictly based on records available in LOS e.g. Source Code,
Sourcing Officer Code and Sourcing Officer name in the appropriate field for HLCs / HLAs
/ MAs and verify the date of first disbursement in CBS. Payment of fees will be
inadmissible if code number and name of HLC/HLA/MA are not captured in LOS.
(iii) Commission to HLCs / HLAs / MCs will be paid by RBOs strictly based on LOS data
by credit to an account maintained with SBI. Commission should not to be paid through
Cheque / IOI / DD. Any commission paid to MCs / HLCs / HLAs other than based on LOS
data, will be treated as unauthorized payment.
Remuneration for sourcing of project approval proposal along with necessary papers:
Rs. 200/ per flat / unit in the project, subject to a maximum Rs. 10000/ per project. The
official approving the project will be authorized to sanction such expenses.
With the introduction of a separate Suraksha Account for funding the premium
amount, it is clarified that:
i) The remuneration payable to HLCs / HLAs / MCs may include the Suraksha
Loan limit. The aggregate remuneration calculated at the rate mentioned
above of both Home Loan and Suraksha Limit is subject to maximum amount
mentioned above.
ii) The aggregate remuneration thus calculated may be shown separately so as
to highlight that the HLCs / HLAs / MCs are getting remuneration for Suraksha
account also.
iii) No remuneration is payable on Suraksha loan sanctioned subsequent to
sanction and disbursement of Home Loan.
REHBU / PBBU Department of the Circle will extract from the LOS a Branch-wise
list of Home Loans sanctioned during the month for the entire Circle and upload the
same in the Circle PBBU / REHBU Website. RBO will calculate remuneration to
HLCs / HLAs on the basis of data extracted from LOS / CBS and ensure that the
remuneration (to HLCs / HLAs) is paid on the first disbursement of Home Loans
after receipt of approval from the AGM (RBO) by debit to designated Charges
Account. Remuneration will not be paid in cases where the Bank is obliged to pay
commission to Builders/their Executives / Sales Personnel under the Builder Tie-Up
arrangement.
Terms of empanelment:
• Purely temporary.
• Advertisement in the local newspaper and / or a notice to the effect that MCs /
HLCs / HLAs are being empanelled on the extant terms may be put up at the Branch
notice board and the staff members may be advised to spread the news through
word-of-mouth publicity.
• DGM (B&O) will assess the requirement of MCs / HLCs / HLAs and initiate
empanelment process such as Advertisement, coordination with Empanelment
Committee, Training, etc.
• On receipt of applications from the interested candidates for MC / HLC / HLA
empanelment, AGM (RBO) will scrutinize the applications and submit to Zonal Office
with his / her recommendations.
• KYC of applicants for HLCs / HLAs, including Residence Verification through
RO agency / Branch staff will be carried out before empanelment.
• CIBIL report of each of the HLC/HLA/MC applicant will be scrutinized before
empanelment as HLC/HLA/MC. Defaulters with our Bank/ other Banks/FIs will
not be empanelled.
• Home Loan Counsellors (HLCs), Home Loan Advisors (HLAs) and Marketing
Consultants (MCs) shall be empanelled by Empanelment Committee headed
by DGM (B&O) of the module concerned consisting of one AGM(RBO) and
one CM (HR) of the respective module.
• While DGM (B&O) of the module concerned may head the committee for
empanelment, the empanelment will come into effect only after details of
shortlisted HLCs / HLAs / MCs are taken on record by DGM (RE / PBBU) at
LHO and the unique code is centrally generated from Central Registry.
• Once a candidate is selected, the candidate should be registered on the
Central Registry maintained at REHBU, Corporate Centre, Mumbai for
generation of a unique identification code.
• Empanelment of HLCs / HLAs will be done through entering into an
Agreement cum Indemnity instead of exchange of a letter. The Agreement
cum Indemnity (as per specimen enclosed at Annexure / HL-Z, Part-II) should
be stamped in accordance with the Stamp Act in force in the State. For
example, in the state of Maharashtra the stamp duty will be Rs.100/- for
agreement plus Rs. 200/- for indemnity.
• A photo ID card (in the format enclosed at Annexure / HL.-AA) with validity
date mentioned on it, will be issued by the RBO to HLC/HLA. HLC/HLA will
be required to display ID card prominently while dealing with a potential
customer on behalf of the Bank.
Training:
• All newly recruited HLCs / HLAs will undergo ‘1 Day Training Programmes’ at
SBLCs to educate them about our Products, Processes and the basics of Marketing. The
salient features of Margin, LTV, EMI/NMI ratio, calculation of Loan Eligibility, SBI Life
coverage, etc. should be clearly explained to them. At non- SBLC centres, similar training
programmes could be arranged with the help of HLST and CPC officials. It will be the
responsibility of the REHBU/PBBU Heads of the Network to ensure that all newly
recruited HLCs/HLAs undergo such training sessions.
• All newly recruited HLCs will be attached to an RM (PB)/CRO/official of HLST for
one month for handholding purpose.
Administrative control:
• HLCs/HLAs will be under the administrative control of the AGM (RBO). The AGM
(RBO) will also be responsible for deployment.
• The AGM (RBO) will allocate specific area of operation to each HLC/HLA and
identify select Branches where the Home Loan Proposals sourced by the HLCs/HLAs will
be logged in LOS. HLCs / HLAs will also be attached to approved Builders to source
Home Loan proposals related to their projects where (a) Marketing Associates have not
been appointed or (b) No Relationship Officer from HLST/MPST has been identified.
However, no remuneration will be paid to HLCs/HLAs for sourcing Home Loan proposals
from Builders where the Bank is required to pay commission to the Builders/their
Executives/Sales Personnel under the Builder Tie-up Arrangement.
• Regional Office will maintain Home Loan Counselor/Home Loan Associates
Empanelment register in the format enclosed at Annexure / HL.-AB. Entries made in the
register should be authenticated by the Chief Manager or any other officer authorized for
this purpose. Regional Office will send a communication to Branches advising details of
HLC / HLS identified for the Branch.
• Remuneration to HLCs / HLAs will be paid by debit to the Zonal Office charges
Account after approval by AGM (RBO).
• Commission to HLCs / HLAs / MCs will be paid by RBOs strictly based on LOS
data by credit to an account maintained with SBI. Commission should not be paid through
Cheque / IOI / DD. Any commission paid to MCs / HLCs / HLAs other than based on LOS
data, will be treated as unauthorized payment.
Performance review of HLCs / HLAs:

• DGM (B&O) will review the performance of MCs / HLCs / HLAs at half yearly intervals
based on the reports and recommendations of the concerned AGM (RBO) and arrange
for empanelment or de-panelment of MCs / HLCs / HLAs to maintain the quality and
numbers as per the local requirements.
• AGM/CM (credit & NPA) will be the nodal officer for empanelment, review of performance,
de-panelment, training etc., of MCs/HLCs/HLAs in the Module.
• HLCs/HLAs/MCs, who fail to source even a single loan proposal in a quarter (excluding
the first three months of empanelment) will be de-paneled, without any notice. This clause
will be incorporated in the empanelment agreement.
Reward and recognition
All HLCs / HLAs achieving undernoted Annual Business target will be recognized as an
AGM Club Member.
i) For HLCs/HLAs empaneled at Branches linked to RACPCs: Rs. 50 crs.

ii) For HLCs/HLAs empanelled at Branches linked to other CPCs: Rs. 30 crs.
All AGM Club Members will be felicitated by the DGM (B&O) each year. The top 3
HLCs/HLAs of the Circle will be felicitated by the CMC Members.
Interaction with CPCs:
All CPCs will allot a predefined time slot (say from 4 pm to 5 pm) every day for interaction
with HLCs/HLAs.
Participation in Home Loan Expos / Melas and other promotional events.
A few top performing HLCs/HLAs/MCs should be involved in Home Loan Expos/Melas,
and other promotional events organized.
Targets for Branches:

• Each branch linked to RACPC must endeavor to empanel about 10 HLCs / HLAs
/ MAs.
• Each branch linked to RACPC will have an annual budget of Rs.20 Cr business
under the initiative.
56.4 EMPANELMENT OF NON-INDIVIDUALS AS HLCs:

(e-circular no. NBG / RE,H&HD-HLC / MC / 3 / 2015–16 dated 15.06.2015)
The services of well-established non-individual Firms / Companies may be utilized by

Circles for sourcing of Home Loan proposals. Circles may empanel non-individuals (Firms
/ Companies) as our HLCs (NI) for marketing of our Home Loans, subject to the
compliance of following guidelines:
Sl Parameters Stipulated norms

(i) Experience Minimum 2 years in similar line/activity.
(ii) Bank Account Company / Firm should be maintaining satisfactorily
conducted account with SBI or any other Bank for a
minimum period of 1 year. Opinion Report from the
existing Banker and statement of account need to be
obtained and scrutinized.
(iii) Commission As applicable to HLCs. To be paid by credit to the
Firm’s / Company’s account with SBI only.
(iv) Agreement To be executed by duly authorized representatives of
the Firm / Company as per the Bank’s standard
format. KYC of authorized representatives and Key
persons needs to be carried out.
(v) Empanelment Authority GM of the Network.
(vi) Due Diligence Necessary due diligence on the Firm/Company needs
to be carried out including scrutiny of Credit
Information Reports, Market information etc. and
compliance of Bank’s Outsourcing Policy also needs
to be ensured.
All other terms and conditions as applicable to empanelment of Individual HLCs will also
be applicable for non-Individual HLCs.
A copy of draft MOU entered into with
amendments to the MOU in consultation with Circle’s Law Department for

entering into marketing arrangement with Firms/Companies for sourcing of Home Loan
proposals.
Terms of engagement of Non-Individual / Corporate HLCs:

(Refer E-Circular# NBG / RE, H&HD-HLC / MC / 7 / 2022-23 dated 07th May 2022)
Parameters Existing Guidelines Revised Guidelines
Experience Minimum 2 years in similar No Change

line/activity
Bank Account Company/ Firm should be No Change
maintaining satisfactorily
conducted account with SBI
or any other Bank for a
minimum period of 1 year.
Opinion Report from the
existing Banker and
statement of account need to
be obtained and scrutinized.
Commission As applicable to HLCs. To be No Change in the process except the
paid by credit to the Firm’s/ commission structure as detailed in below
Company’s account with SBI table
only.
Agreement To be executed by duly No Change
authorized representatives of
the Firm/ Company as per the
Bank’s standard format. KYC
of authorized representatives
and Key persons needs to be
carried out.
Circles can make necessary The revised Corporate HLC agreement
amendments in HLC as well as Data Processing Agreement
agreements for Non- have been placed as annexure of this
Individual HLCs with Circular.
consultation of Circle’s Law
Department (based on draft Parent Circle will get both the agreements
MOU entered with SBI CAP entered with corporate HLCs.
Securities Ltd. placed at
Annexure-AS in Home Loan-
Master Circular, Part II) for

entering marketing
arrangement with
Firms/Companies for
sourcing of Home Loan
proposals.
Empanelment GM of the Network. No change
Authority
Due Diligence Necessary due diligence on No Change
the Firm/Company needs to
be carried out including
scrutiny of Credit Information
Reports, Market information
etc and compliance of Bank’s
Outsourcing Policy also
needs to be ensured.
Terms & All other terms and conditions No change
conditions as applicable to
empanelment of Individual
HLCs are also applicable for
Non-Individual HLCs
Circle to (At present, there are no Once onboarded, Parent Circle (Circle
recommend guidelines on empanelment that has on-boarded the HLC), shall
REHBU CC of Corporate/Non- Individual recommend the Corporate HLC to
after HLCs with presence in REHBU, Corporate Centre and it would
empanelment multiple locations Pan India) be circulated to circles as opted by the
HLC by Corporate Centre.
Parent Circle to forward a copy of HLC
Agreement, HLC Code, GST Number,
PAN Number, Account number (for
crediting the commission or recovery
if any), detailed address and contact
details of the Corporate HLC along with
the recommendation to REHBU,
Corporate Centre.
Post circulating by REHBU-CC, details of
the newly onboarded Corporate HLCs
would be uploaded in the REHBU
website.
The Circle onboarding the Corporate HLC

(Parent Circle) shall be the Nodal Circle
for the Corporate HLC.
All Circles would report the business
generated by the Corporate HLC in their
respective Circle to the Parent Circle of
the HLC. Parent Circle shall maintain a
record of the business booked by the
Corporate HLC across India. Parent
Circle to intimate the aggregate business
done by the corporate HLC during the FY
in case of business > Rs.1,000 Cr for
calculation of higher incentive (Till such
time the automated pay-out features are
rolled out in RLMS)
Commission The commission structure is The revised pay-out w.e.f. 01.04.2022 is
also same for both the detailed in table below.
individual and Non-Individual
HLCs for sourcing Rs.1,000
Crore and more per annum.
But in case any Non- Individual HLC / Corporate HLC is eligible
Individual HLC (corporate for the revised commission structure even
agency), which is operating in if it is operating in one circle for business
more than one circle and level of Rs.1,000 Cr & above w.e.f.
does aggregate sourcing of 01.04.2022 as elaborated in table below
more than Rs.1,000 Cr in a
financial year, the
commission would be
payable as per annual slab
rates applicable to SSL.
Revised card rate Pay-out
Limit Brackets Existing card rate Pay-out
w.e.f. 01.04.2022
(Monthly
Sourcing) Takeover Takeover
New Loans New Loans
Loans Loans
Where aggregate
sourcing is up to 0.30% + taxes 0.45% + taxes 0.45%+ taxes 0.60%+ taxes
Rs 1 Cr per month
Where aggregate
sourcing is more
than Rs 1 Cr and 0.35% + taxes 0.50% + taxes 0.50%+ taxes 0.65%+ taxes
up to Rs 3 Cr per
month
Where aggregate
sourcing is more
up to Rs 6 Cr per
month
Where aggregate
sourcing is more
up to Rs 9 Cr per
month
Where aggregate
sourcing is more
0.50% + taxes 0.65% + taxes 0.65%+ taxes 0.80%+ taxes
than Rs 9 Cr per
month
Maximum
Maximum commission per loan Maximum commission per loan
commission per
restricted to Rs. 3 Lacs restricted to Rs. 10 Lacs
loan
For individual proposals of Rs. 1
Additional Cr and above, additional 10 bps
Incentive for High NA would be paid over and above
value loan the revised pay-out, subject to
maximum 0.80% + taxes
Corporate / Non-Individual HLCs with presence in multiple locations pan India
(Henceforth referred to as “National Level Corporate HLC”).
1. The process for onboarding the NLCHs has been devised as under:
I. A unique code for NLCH will be generated by Corporate Centre based on the
recommendation of the circle, who has on boarded NLCH. The Circle empaneling
the NLCH would be the parent Circle for the NLCH. Parent Circle shall forward a
copy of the HLC Agreement, GST Number, PAN Number, Account number,
address and contact details of the NLCH to REHBU, Corporate Center.
II. The unique code generated by Corporate Center, would be different in

nomenclature from the existing codes, to enable easy identification and monitoring
of National HLCs.
III. REHBU shall generate the unique code for existing Corporate HLCs, who are
operational in more than one Circle as on date, upon receipt of Circle
recommendations. The business done by these existing HLCs shall be carried
forward in the new unique code, for determining slab rates.
IV. Notification of Empanelment: REHBU, CC would notify all the Circles, by uploading
the details on REHBU Intranet Website
2. Present Commission Structure for Corporate HLCs:
Annual Slab Card rate Proposed
a. Rs.1,000 Cr & above but less than Rs. 2,000 Cr 0.80 % +GST
b. Rs.2,000 Cr & above but less than Rs. 4,000 Cr 0.85 % +GST
No
c. Rs.4,000 Cr & above but less than Rs.6,000 Cr 0.90% +GST
change
d. Rs.6,000 Cr & above but less than Rs.8,000 Cr 0.95 % +GST
e. Rs.8,000 Cr & above 1.00% +GST
❖ The current structure has payout thresholds, which comes into effect, only after
achievement of annual targets.
❖ In the intervening period, till the Corporate HLCs achieve the annual targets, they
get paid at the rates, which are applicable to Individual HLCs (The differential
amount if any post achieving the annual target is paid to them at the end of the
year).
❖ Further, 10% of eligible payout is being with-held, if these HLCs were associated
with SBI for less than 3 years.
3. Revised Commission Structure for Corporate HLCs:
The revised payout structure for National HLCs within overall existing structure as stated
in para 3 above will be as under:
I. Monthly Slabs:
Monthly Target Payout Rate
Rs.100 Cr and Above per month 0.80 % + GST
Less than Rs. 100 Cr per month At the existing rates applicable to individual
HLCs
The above payment is subject to National HLCs sourcing minimum business of Rs 350
Cr in each quarter to become eligible for above monthly payout during next quarter.
However, for the current FY, since we are already into the 2 nd qtr., the NLCH would be
eligible for the above monthly payout, if it garners a business of Rs.650 Cr up to Dec’2022.
In subsequent months NLCH should garner minimum business of Rs.100 Cr per month
and Rs.350 Cr in the quarter. However, if NLCH does not meet above criterion at the end
of financial year, suitable deduction from payout will be made.
ii. Commission Milestones: In line with market practice, withholding of 10% of

commission payable to National Level Corporate HLCs with less than 3 years vintage,
has been removed
iii. Till the time RAAS central registry is operational for national HLC old code of National
HLC will be used by all circles.
iv. All other conditions, including claw back of commission paid, in case of takeover of
home loans within stipulated period, shall remain unchanged. All other terms and
conditions as applicable to corporate HLCs shall continue hitherto.
SOP for Empanelment of National Level HLC:
National Level Corporate HLCs are those Non-individual Firms/Companies engaged as

HLC, who are interested to work us in more than one circle.
Standard Operating Procedure for Empanelment of National Level HLCs is outlined

hereunder:
1. Application: Non-Individual/Corporate entity intending to work in more than one

circle, would apply for empanelment as National Level Corporate HLC in the Circle,
where the entity has their registered office. Circle onboarding the National Level HLC
would be designated as the Parent Circle.
2. Experience: Minimum 2 years in similar line/activity.
3. Due diligence: Necessary due diligence on the Firm / Company needs to be

carried out including scrutiny of Credit Information Reports, Market information as per
the extant guidelines of bank.
4. Empanelment Authority: GM of the Network.
5. Bank Account: Company/ Firm should be maintaining satisfactorily conducted account

with SBI or any other Bank for a minimum period of 1 year. Opinion Report from the
existing Banker and statement of account need to be obtained and scrutinized.
6. Agreement: Revised agreement as applicable for Corporate HLCs, shall be executed
by duly authorized representatives of the Firm/Company as per Banks’ standard
format. KYC of authorized the representative’s and Key Persons of the firm shall be
obtained and held on record.
7. Generation of Unique Code:
❖ Basis the recommendation of the Parent Circle for enabling National HLCs
to work in more than one Circle, REHBU-Corporate Center shall generate
Unique Code for the National Level HLCs.
❖ Circles shall forward a copy of HLC Agreement, GST Number, PAN Number,
Account number, address and contact details of the National HLC to
REHBU, Corporate Center.
❖ The unique code generated by Corporate Center, would be different in

nomenclature from the existing codes, to enable easy identification of
National HLCs.
❖ REHBU shall generate the unique code for Existing Corporate HLCs, who
are operational in more than one Circle as on date, upon receipt of Circle
recommendations. The business done by these existing HLCs shall be
carried forward in the new unique code, for determining slab rates.
8. Notification of Empanelment: REHBU, CC would notify all the Circles, where the
National Level HLCs intend to operate along with the unique code and other relevant
details. The details of the HLCs shall be uploaded on REHBU Intranet Website.
9. Commission Payment:
❖ 100% of the commission payable, would be paid by the respective Circles

on achievement of monthly & quarterly targets upon 1st disbursement.
❖ Incremental commission shall be paid to National Level HLCs, on

achievement of annual targets.
❖ The Slab Rates for payment of incremental commission shall be determined

by the Parent Circle as under:
i. All Circles would notify the business generated by the National HLC
in their Circle to the Parent Circle.
ii. Parent Circle shall aggregate the business reported by all the
Circles and determine the annual volume of business booked by
the National HLC.
iii. Parent Circle would convey the Slab Rates for incremental payout
based on the annual aggregate business volume to other Circles.
❖ Respective Circles would pay the commission as per extant guidelines by way
of credit to the Companies account.
10. Upon completion of development of Central Registry Module in RLMS,

automation of commission payout shall be undertaken.
56.5 (HLC / HLA / MC / MA AND SSL) UNIFORM ENROLLMENT PROCESS:
1. A Central Registry has been developed for registering all home loan agents for
uniform onboarding, performance monitoring and commission calculation. Central
Registry will be an effective monitoring tool only when all active agents are onboarded for
regular performance monitoring.
2. After initial bulk registration, designated circle administrators at LHO will centrally
enroll all new agents only in Central Registry.
3. Circle RE departments are advised to de-panel all inactive outsourced agents who
have not sourced even a single proposal in the last 6 months. This exercise will ensure
that only active outsourced agents are onboarded during the launch of central registry.
4. Further, to ensure uniformity in empanelment process, REHBU will have to

maintain a common schedule for enrollment of outsourced agents. First month of every
half year (i.e., April and October) will be enrollment months for outsourced agents.
Application for outsourced agents will be received during the first 10 days of the
enrollment month, followed by interviews for the next 10 days and final enrollment in the
last 10 days. Enrollment will be closed for the next 5 months of the half year.
5. As Central Registry will usher in standardised empanelment process for enrollment

and monitoring of home loan outsourced agents, we request you to please advise all
concerned to follow the uniform enrollment process meticulously.
56.6 OPERATING GUIDELINES FOR HOME LOAN COUNSELLORS & MARKETING
CONSULTANTS:
The Bank has been empaneling Home Loan Counsellors (HLCs) and marketing
consultants (MCs) to improve our market presence and provide doorstep service to our
prospective customer. Though HLCs & MCs are effectively helping us meet the
competition faced from Pvt. Sector Banks and HFCs, it has been brought to notice that a
few of the HLCs and MCs are indulging in unhealthy market practices which is not only
adversely affecting the Banks image but also casting a shadow on the good work
generally done by the other outsourced entities. Further, the HLCs & MCs are expected
to have access to customer area only in branches and RACPCs/RASMECs. The entry of
HLCs and MCs in Branches and in RACPCs/RASMECs be restricted only to customer
area. Further, they should not be allowed to access any computer system and stationery.
2. All the existing inactive outsourced agents who have not sourced even a single
proposal in the last 6 months need to be depanelled. To ensure increase in the number
of active HLCs, the staff may please be sensitized to regularly update the product
knowledge of the outsourced marketing agents and encourage them to book at least one
home loan proposal per month.
3. All concerned are advised to follow the above operating guidelines mentioned for
HLCs and MCs.
56.7 Other Instructions:
(i) All HLCs, MCs & MAs will be required to maintain Savings Bank / Current Account
with our Bank and the remuneration/fees will be paid online by credit to these accounts
only, without fail.
(ii) TDS, if any, will be deducted in the usual manner. Service Tax etc., if any, will be
borne by the HLC / MC / MA.
(iii) All the bills paid to HLCs/MCs/MAs will be subjected to audit by concurrent auditors
nominated by the Zonal Office on an ongoing basis.
Annexure-A
Bill for the month of ……………………………………………
Name of HLC/HLA/MC ……………………………………………
HLC/HLA/MC Code No …………………………………………………….
Account No ……………………………………………….
Name of the Builder………………………………………………………………….
Bill submitted through: ………………………………………….. (Name of Branch)
Sl CBS Takeover Date of RACPC Branch Remu

No LOS A/C Name of Loan limit (Y/N) Date of Date of disbursem Name/C Name/C neratio
. ID No borrower (Rs. Lacs) Sourcing Sanction ent ode ode n (Rs)
Signature of HLC/HLA/MC Recommended
Branch Manager/ Chief Manager/Assistant General Manager ………………………………… Branch
(BACK TO INDEX)
57. Guidelines on Unsolicited Commercial Communication (UCC):
SBI does not engage the services of any telemarketers for selling of Home Loan products.
However, on receipt of market leads during our promotional events or receiving leads
from the Builders, etc., staff members from Branches / HLST / MPST and HLCs / HLAs /
MCs do make calls to prospective Home Loan borrowers for obtention of Loan
applications and the required documents. These calls may not fall under the purview of
Unsolicited Commercial Calls as our Staff members or HLCs / HLAs / MCs only make
calls to those people who have shown interest in availing Home Loans from our Bank.
However, in view of the directives by TRAI and RBI, the operating units engaged in
marketing of Home Loan products should follow the undernoted guidelines while making
calls to the prospective Home Loan borrowers:
i Our Home Loan application form has been suitably amended by incorporating the
undernoted clause:
ii “I / We agree to receive SMS alerts/Phone calls related to my / our application
status and account activity as well as product use messages/calls that the Bank
will send / make, from time to time, on my / our mobile / phone number(s) as
mentioned in this application form.”
iii During our various promotional events, presentations, society / office connect
events, etc. a written consent authorizing the Bank’s representatives to send SMS
or Call them should be obtained from all the prospective customers showing their
willingness to avail Home Loans and/or other related loans from our Bank on the
following lines.
“I/We……………………………………………………………………………. residing
at .................…………………………………………………………………… is/are
willing to avail a Home Loan of Rs. ……………… lacs from State Bank of India.
I/We agree to receive SMS/Calls on my/our mobile/phone number(s)
……………………………… relating to my loan requirements”.
(Signature)
Date:
i The record of all such authorizations should be maintained by the concerned
officials / Home Loan Counselors, etc. till the loan application is received.
ii The officials / Home Loan Counselors, etc. dealing with Home Loans should be
advised not to make any calls to non-customers without obtention of their loan
applications or written consent on the prescribed format mentioned above.
iii If any HLCs / empanelled sourcing persons are found to be violating the above
guidelines, his/her empanelment should be terminated forthwith.
(BACK TO INDEX)
58. UNIVERSAL DISTRIBUTION NETWORK (UDN):
CORPORATE AGENCY FOR HOME LOANS AGREEMENT WITH SBICAP
SECURITIES LTD. (SSL):
Bank has entered into tie-up arrangement with SBICAP Securities Ltd. (SSL) on 30th
March 2015 for a period of 3 years for empaneling SSL as our Corporate Agent for
marketing of Home Loans.
The main features of the arrangement with SSL are as under:
Particulars Details
Name of the SBICAP Securities Ltd. (SSL)
Outfit / Agency
Area of Pan India
Operation
Term of Service Level Agreement (SLA) for empanelment of SSL as our
Empanelment Corporate Agent for Marketing of Home Loans.
Job Profile • In addition to utilizing the services of its Agency network, SSL will
also deploy their own employees (teams) for exclusively marketing
our Home Loan and other RE Products at mutually agreed Major
Home Loan Centres.
• SSL will handle end-to-end all activities, right from origination of

leads, sourcing of Home Loan applications, collection of documents
from customers, submission of proposal to Branch/Agency Channel
Coordinator for sanction and follow up for conversion into business.
• SSL will function as aggregator of leads originating from the agency

network of all other subsidiaries of the Bank for converting/closing
the same through SSL employees/agents.
Products to be Home Loans. SSL can also source Home Top Up Loans along with
marketed Take Over of Home Loans from other Banks/FIs.
Training A one-day training programme will be arranged by the Circles for the
agents/employees of SSL deployed in marketing of our Home Loan
and related RE Products. Thereafter SSL will arrange for their
training on an ongoing basis with the help of the Bank.
Administrative • For coordinating the activities of SSL at the identified Centres, Nodal
Control Officers from Bank’s side will be as follows:
a. At Centres with Multiple Modules – AGM (Home Loan Sales),

supported by Agency Channel Coordinators.
b. At Centres with single Module – AGM/CM (Home Loan Sales),
supported by Agency Channel Coordinators.
c. At Circle Level – DGM (RE/PBBU) at LHO will be the coordinator,

supported by a Manager for monitoring the overall functioning of
SSL in the Circle.
• SSL team will submit their papers (Letter from SSL along with the
names & identity proof of Team members) to DGM (RE/PBBU) who
will maintain the empanelment register, centre-wise, and review the
performance of SSL on a regular basis.
• SSL will submit applications sourced by them to the HLC Coordinator

identified for the purpose by the DGM (B&O) of the respective
module. HLC Coordinator will login the applications in LOS and
forward them to RACPC/RASMECC for processing/sanction/
disbursement.
• For every RACPC an AGM headed Branch will be identified as a link

branch for SSL. All proposals sourced by SSL requiring Deviations
will be routed through such link branch. Such loans will be parked in
the concerned link branch wherefrom deviations have been
approved. All other loans can be parked in any other branch as per
the preference of the customer.
Circle may link more branches for deviation purpose keeping in view
the business interest at that particular centre.
Centralised QDE of all home loan proposals sourced by SSL will be logged in by
QDE process Agency channel Coordinators (HLC Coordinators) from RACPC
for SSL premises or from any other centrally located location to ensure
effective control and monitoring of SSL sourced proposals
Remuneration 1. Commission payable to SSL for sourcing Home Top Up Loans
along with Takeover of Loans will be as under:
➢ As applicable to New Home Loans.
For the purpose of calculation of Commission for Take overs,
aggregate limit of Home Loan and Top Up Loan will be considered.
2. For sourcing Project Approvals, the Commission payable to SSL

will be as under:
➢ Rs. 200/- per flat/unit in the project, subject to a maximum Rs.
10000/- per project.
Commission as above will be payable to SSL subject to the
following stipulations:
• Commission will be paid to SSL after 1st Disbursement of the
Home Loan proposal sourced by them (as in the case for
HLCs/HLAs/MCs).
• The commission rates will be subject to change from time to time
• SSL will not pay commission to its Agents/employees at a higher
rate than what is paid by the Bank to its Direct Selling Agents
such as HLCs/MCs/MAs i.e., @0.35% of Home Loans sourced.
• Wherever the lead provided by the Marketing Associate (MA) is
converted by SSL, the commission will be payable to only one
of them. However, they can share the commission between
them, subject to the condition that the total commission paid to
both of them will not exceed the commission payable to SSL for
end-to-end sourcing. On receiving a communication on the
proportion of sharing, jointly signed by both MA and SSL, the
Bank will pay the commission separately to both of them.
• TDS, as applicable, will be deducted before payment. All taxes
will be payable by SSL.
• The payment of commission at monthly intervals to SSL will be
centralized at LHO level under DGM (RE/PBBU) and paid to
SSL by each Circle separately. Payment will be made to SSL
based on business sourced by SSL, within the Circle.
Modalities of SSL will submit their claims, on a Timeline:
payment monthly basis, to the respective Nodal Week 1+2
Officer and also submit a consolidated
copy (Module wise) to DGM
(RE/PBBU). The details of the
disbursements done during a week will
be forwarded by SSL HL Regional
Head (HLRH) and SBI SSL Nodal
officers sitting at the 27 centres to the
respective RACPCs.
The respective AGM RACPCs will get it
verified from their records and return a W2+2
duly verified copy to respective SSL W3+2
HLRH and SBI SSL Nodal officers W4+2
within 48 hours of its receipt.
After the month end, SSL Corporate
office will send consolidated bills to the
respective DGM B&Os under whose
control the respective RACPCs are
functioning. The DGM B&Os will make Month end (M) +5
the payment to SSL (CA with SBI) by
debit to Home Loan Sourcing Fee -
Charges Account (BGL A/c No.
3199867) within five days of receipt of
the bill and submit control return to the
concerned GM (NW) along with a
report detailing the business mobilized.
However, it will be the duty of both SSL

HLRH and the respective SBI SSL
Nodal officers to ensure that the correct
bills are raised and submitted in time
with AGM RACPCs for timely payment
that AGM RACPCs should ensure.
• Unique identification code allotted to SSL as per Annexure-1 needs

to be keyed in LOS at the time of QDE to track the Loans sourced by
them.
Annexure-1
ALLOTMENT OF UNIQUE IDENTIFICATION CODE TO SSL MARKETING TEAM:

The Unique Identification Code (UIC) for SSL Marketing Team consists of alphanumeric
digits with 8-character lengths. The first 3 characters will be Circle Code and the last 5
characters will be numeric. The Circle Codes for all 14 Circles are mentioned as under:
Sl.No. Name of the Circle Circle Code UIC of SSL for the Circle
1 Ahmedabad AHM AHM99999
2 Bangalore BAN BAN99999
3 Bhopal BHO BHO99999
4 Bhubaneswar BHU BHU99999
5 Chandigarh CHA CHA99999
6 Chennai CHE CHE99999
7 Delhi DEL DEL99999
8 Guwahati GUW GUW99999
9 Hyderabad HYD HYD99999
10 Kolkata KOL KOL99999
11 Lucknow LUC LUC99999
12 Mumbai MUM MUM99999
13 Patna PAT PAT99999
14 Thiruvananthapuram TRI TRI99999
15 Amaravati AMD AMD99999
16 JAIPUR JAI JAI99999
17 MAHARASHTRA MAH MAH99999
(BACK TO INDEX)
59. RATE OF COMMISSION PAYABLE TO HLCs, HLAs, MCs, MAs & SSL FOR
MARKETING HOME LOANS:
The Rates of commission payable to HLCs, HLAs, MCs & MAs have been revised vide
Circular No: NBG / RE, H&HD-HLC / MC / 7 / 2022-23 dated 07th May 2022.
The Rates of commission payable to HLCs, HLAs, MCs, MAs & SSL were last revised
prior to introduction of GST vide our Circular No NBG /RE, H&HDHLC/MC/3/2017-18
dated 31st March 2017. Taking into account the implication of GST and also the present
market scenario, and also with a view to strengthen this agency channel further, the
commission structure payable to the outsourced entities has been revised to align it with
the practices prevailing in the market.
59.1 COMMISSION PAYABLE TO HLCs, HLAs, MCs & MAs:
Revised commission structure for HLC / HLA / MC and MA, whose sourcing is less than
Rs. 1000 crore p.a., is as under:

w.e.f. 01.04.2022
(Monthly
New Loans New Loans
Loans Loans
Where
aggregate
sourcing is up to 0.30% + taxes 0.45% + taxes 0.45%+ taxes 0.60%+ taxes
Rs 1 Cr per
month
Where
aggregate
sourcing is more
than Rs 1 Cr and
up to Rs 3 Cr per
month
Where
aggregate
sourcing is more
than Rs 3 Cr and
up to Rs 6 Cr per
month
w.e.f. 01.04.2022
(Monthly
New Loans New Loans
Loans Loans
Where
aggregate
sourcing is more
than Rs 6 Cr and
up to Rs 9 Cr per
month
Where
aggregate
sourcing is more 0.50% + taxes 0.65% + taxes 0.65%+ taxes 0.80%+ taxes
than Rs 9 Cr per
month
Maximum
Maximum commission per loan Maximum commission per loan
commission per
restricted to Rs. 3 Lacs restricted to Rs. 10 Lacs
loan
Additional Cr and above, additional 10 bps
Incentive for NA would be paid over and above
High value loan the revised pay-out, subject to
maximum 0.80% + taxes
The commission card rates for Individual / Corporate HLCs having aggregate business
booked of Rs.1,000 Cr & above in a financial year are as under:
Existing Revised
Annual Slabs Commission Annual Slabs Proposed
(aggregate business (Inclusive of (aggregate business Card rate
booked during the GST) of booked during the w.e.f.
Financial Year) business Financial Year) 01.04.2022
booked
a. Rs.1,000 Cr & above 0.80% a. Rs.1,000 Cr & above 0.80 % +GST
but less than Rs. 3,000 Cr but less than Rs. 2,000
Cr
b. More than Rs.3,000 Cr 0.90% b. Rs.2,000 Cr & above 0.85 % +GST
but less than Rs.6,000 Cr but less than Rs. 4,000
Cr
c. More than Rs.6,000 Cr 0.95% c. Rs.4,000 Cr & above 0.90% +GST
but less than Rs10,000 Cr but less than Rs.6,000
Cr
d. More than Rs.10,000 1.00% d. Rs.6,000 Cr & above 0.95 % +GST
Cr but less than Rs.8,000
Cr
NA NA e. Rs.8,000 Cr & above 1.00% +GST
Higher Commission is payable to HLCs if they attain threshold of Rs. 1000 Cr or more in
a Financial Year. Once, the Individual / Corporate HLC crosses the stipulated threshold,
Parent Circle would advise all other Circles to make the differential payment to the HLCs.
The payment of commission to outsourced entities (HLC / HLA / MC and MA) on reaching
the milestone are as under:
Payment Structure (New Loans & Takeover)
Milestone Existing Revised
1st Disbursement 90% of commission amount No change
+ Applicable Taxes
24 months from the date of 1st 10% of commission amount No Change
disbursement or at the time + Applicable Taxes
of final disbursement,
whichever is later, including
for take overs.
In case if the loan sourced by Entire commission paid to No Change
the outsourced entities is the outsourced entity for
shifted to our competitors the particular loan should
within two years from the be recovered by the Bank.
date of sanction.
In case if HLCs/HLAs/MCs 100% of commission No Change
and MAs are with Bank for 3 amount can be paid (at the
years and more. time of 1st Disbursement)
(Please refer Circular NO NBG / RE, H & HD-HLC / MC / 7 / 2022-23 dated 07th May 2022
for detailed guidelines)
The commission payable to HLCs / HLA / MC and MA for sourcing Home Top Up Loans
are as under:
Parameter Existing rate of Revised rate Justification
commission
If Top Up Loan is As applicable to No change NA
sourced along Home Loans on
with Home Loan 1st disbursement.
Proposal
If Top Up Loan is At 0.20% of the At 0.20% of the loan The revised rate has been
sourced on loan amount on amount on 1st reiterated at page no. 109
stand- alone 1st disbursement disbursement of Part II of REH Master
basis i.e., not of Top Up Loan Top Up Loan Circular dated 30th Sep’
along with Home subject to subject to minimum 2021.
Loan minimum of Rs. of Rs,2,000/- and This would provide the
2,000/- maximum of clarity of rate for Top Up
Rs.40,000/- per Loan sourced on stand-
loan proposal. alone basis.
Additional pay-out to HLC / HLA / MC / MA for cross selling RiNn Raksha:
Existing Revised w.e.f. 01.04.2022

An additional amount of Rs. 2000/ will be Sl. Home Loan Limit Pay-out
payable for each of the Home Loan
1 Up to Rs.50 lacs Rs.4000/-
proposal sourced by these entities
Above Rs.50 lacs
provided the proposal is covered under
and up to Rs. 1.00
‘RiNn Raksha’ policy of SBI Life. This
2 crore Rs.5000/-
amount will be paid to outsourced entities
Above Rs. 1.00
along with the pay-out of underlying Home
3 crore Rs. 6000/-
Loan.
(Over and above the remuneration paid
.
as commission on total loan limit amount
(ii) The additional pay-out will be over and
of both Loans- HL and Suraksha)
above the remuneration currently paid to
outsourced entities on Suraksha Loan
amount sanctioned towards ‘RiNn Raksha’
premium.
No remuneration will be paid to As above
outsourced entities in cases where
Suraksha Loan is sanctioned after
sanction and disbursement of Home Loan.
a. Commission will be paid separately for New Loans and Take overs at the
applicable rates on monthly intervals.
b. Commission is payable for only loans of Rs. 10 lakh and above.
c. Only those cases of HLs sourced by HLC / MC / HLAs, which are subsequently
sanctioned by the appropriate authority and disbursed either partially or fully would
be reckoned for basis for claim of monthly commission.
d. Determination of eligible % bracket of commission level may be calculated on the
basis of total of limit of sanctioned Loans duly disbursed partially or fully in a
calendar month irrespective of date of sourcing.
e. In case of corporate agencies who book aggregate business of Rs. 1000.00 Cr.
and above p.a., there will be no change in the existing guidelines with regard to
payment of commission, which is inclusive of applicable taxes.
f. At present, we are paying entire commission to the outsourced entities upfront, on
first disbursement, which is one of the reasons for lack of post-sanction services
from the outsourced entities to our customers. Therefore, undernoted changes
made, the details of which are as under:
Milestone Existing Payment Revised Payment Structure
Structure (New Loans & (New Loans & Takeover)
Takeover)
st
1 Disbursement 100% of commission 90% of commission amount
amount + Applicable Taxes
st
24 months from the date of 1 NA 10% of commission amount
disbursement or at the time of + Applicable Taxes
final disbursement, whichever
is later, including for take
overs.
In case if the loan sourced by NA Entire commission paid to the
the outsourced entities is outsourced entity for the
shifted to our competitors particular loan should be
within two years from the date recovered by the Bank.
of sanction.
However, 100% of commission amount can be paid in respect of HLCs, HLAs, MCs and
MAs who are with Bank for 3 years and more. The existing instruction of retaining 10% of
commission amount till completion of 24 months from 1st disbursement or at the time of
final disbursement, whichever is later, will continue to be applicable in respect of HLCs,
HLAs, MCs and MAs who are with Bank for less than 3 years. Further, it is reiterated that
in case the loan sourced by the outsourced entities is shifted to our competitors within
two years from the date of sanction, the entire commission paid to the outsourced entity
for the particular loan should be recovered by the Bank immediately from him or from the
commission paid for any loans sourced in future. (Circular no NBG / RE, H^HDHLC / MC
/ 68 / 2018 19 Dated 22 Mar 2019)
This will help the Bank to ensure better follow up by the outsourced entities for subsequent
disbursements and enhance after sales service. It will also help the Bank to reduce
possibilities of shifting the account to competitors by the outsourced entities in a short
span. However, these guidelines will not be applicable for corporate agencies whose
sourcing is Rs. 1000 crore and more per annum.
The revised guidelines will be applicable with effect from 01/01/2018 i.e., for loans where
first disbursements are made on or after 01.01.2018.
(BACK TO INDEX)
59.2 COMMISSION PAYABLE TO CORPORATE AGENCIES / SSL:
Following Annual Commission Rate Slabs are applicable to the Corporate Agencies /
SSL, who are operating in more than one Circle:
Annual Slabs
Rate of Commission
(aggregate business booked during the
Financial Year)
a. Where the aggregate business booked during a) 0.80% of the business
one FY is more than Rs.1,000 crs but less booked
than Rs. 3,000 crs
b. Where the aggregate business booked in one b) 0.90% of the business
FY is more than Rs.3,000 crs but less than
booked
Rs.6,000 crs
c. Where the aggregate business booked in one c) 0.95% of the business
FY is more than Rs.6,000 crs but less than booked
Rs10,000 crs,
d. Where the aggregate business booked in one
d) 1.00% of the business
FY is more than Rs.10,000 crs
booked
i. In case of Agencies which are operating at more than one circle, the revised
commission rates will be payable based on the aggregate business booked during
the Financial Year, pan India.
ii. For agencies who have booked aggregate business of Rs.1,000 crs during the
previous FY, the interim commission @ 0.80% will be payable from the beginning
of the next year. At the end of the FY, the difference commission between 0.80%
and payable based on the above suggested annual slabs will be paid as the final
commission, if any.
iii. Those who have booked aggregate business of less than Rs.1,000 crs, the
commission at the normal rate ( as applicable to HLC, HLA, MC & MA) will be paid,
as hitherto.
iv. In respect of Agency Channels who have pan India presence for sourcing home
Loans, REHBU, Corporate Centre, shall advise the details of annual aggregate
business sourced by them to facilitate Circles for payment of residual commission
amount at the end of the year.
v. The residual commission amount likely to be paid on account of outsourced
agencies achieving annual slabs will also be paid directly by the same
centres/offices which have earlier paid the commission to the eligible outsourced
agencies.
59.3 COMMISSION STRUCTURE FOR SOURCING OF TOP UP LOAN FOR HLCs,
HLAs, MCs, MAs AND SSL:
The outsourced marketing outfits such as HLCs, SSL, MCs, MAs etc. will be permitted to
source Home Top-up Loan proposals both from our existing Home Loan borrowers and
along with Takeover of Home Loans.
The rate of Commission payable to HLCs and other outsourced entities for sourcing
Home Top Up Loans will be as under:
Parameter Applicable rate of Commission

If Top Up Loan is sourced along with As applicable to Home Loans on 1st
Home Loan Proposal disbursement.
If Top Up Loan is sourced on stand- At 0.20 % of the loan amount on 1st disbursement
alone basis i.e., not along with of Top Up Loan subject to minimum of Rs. 2,000/
Home Loan
(BACK TO INDEX)
59.4 ADDITIONAL PAYOUT FOR CROSS SELLING OF RINN RAKSHA:
In terms of our extant instructions, the Suraksha Loan limit is included in Home Loan limit
for calculation of aggregate remuneration payable in respect of proposal sourced by all
outsourced entities viz. Home Loan Counsellors (HLCs) / Marketing Consultants
(MCs)/Marketing Associates (MAs) / Home Loan Advisors (HLAs) / SSL, etc. Now, in
order to encourage our outsourced entities to actively promote ‘RiNn Raksha’ product to
our Home Loan customers, it has been decided to offer additional payout to these
outsourced entities. The revised payout structure, mentioned under, will be effective on
Home Loan proposals sourced w.e.f. 1st December 2016.
Revised pay-out structure for SSL for RiNn Raksha is as below:
Sl Extant pay-out Revised pay-out (inclusive of GST)

No. w.e.f.01.12.2016 w.e.f. 01.09.2021
01 Rs.2000/- inclusive of GST, per Sl Home Loan Limit Pay-out
Home Loan Account coverage. No
(Over and above the 1 Up to Rs.50 lacs Rs.4000/-
remuneration paid as 2 Above Rs.50 lacs and Rs.5000/-
commission on total loan limit up to Rs.1.00 crore
amount of both Loans – HL and 3 Above Rs.1.00 crore Rs.6000/-
Suraksha) (Over and above the remuneration paid as
commission on total loan limit amount of both
loans – HL and Suraksha)
02 No remuneration is payable on Above remuneration is now payable on
Suraksha Loan sanctioned Suraksha Loan sanctioned subsequent to
subsequent to sanction and sanction and disbursement of Home Loan
disbursement of Home Loan sourced by SSL
sourced by SSL
SSL advised to follow instructions / guidelines for RiNn Raksha coverage
meticulously to avoid mis-selling on account of hike in pay-out / commission
structure.
The role of these outsourced entities will be limited to the extent of informing the
customers about availability and benefits of ‘RiNn Raksha’ product while sourcing the
Home Loan. Marketing of RiNn Raksha product will be done by the Bank staff at the
Branch or at CPCs, as hitherto. The Branches / CPCs will also maintain a record of Home
Loans sourced by outsourced entities that are covered under ‘RiNn Raksha’ policy of SBI
Life, for subsequent audit.
59.5 Standard Operating Procedure for Payment of Goods & Services Tax (GST):
On Payment of Commission to HLC, MCs, MAs, and SSL:
All RBOs /AOs may please be advised to follow the below mentioned SOP for payment
of commission to home loan outsourced agencies:
Sr Topic Steps / Activity Compliance by

no.
1 Advising state Nodal Officer for each states/UT has been RBOs/AOs
GSTIN to identified for clarifying the issues of the (who are making
HLCs/HLAs/ RBOs/AOs. Each RBO/AO has to advise their payment of
MCs/MAs & state wise GSTIN to HLCs/HLAs/MCs/MAs & SSL commission to
SSL (List is at Annex B below) HLCs/HLAs/MCs/
All RBOs/AOs in one state will have a common MAs & SSL)
GSTIN
2 Obtaining RBOs/AOs has to obtain invoice/bill from all RBOs/AOs
Invoice from HLCs/HLAs/MCs/MAs &SSL irrespective of (RBOs/AOs, who
HLCs/HLAs/ whether GST is applicable to them or not. are making
MCs/MAs & In case GST is applicable, Invoice should contain payment of
SSL the GSTIN of the vendor as well as GSTIN of SBI Commission to
separately. Invoice should clearly carry word as HLCs/HLAs/MCs/
“GST applicable” and mention/ bifurcate MAs & SSL)
commission and GST amount separately.
If GST is not applicable to them, Invoice should
clearly carry word as “GST not applicable” and
mention commission amount only.
3 Obtaining All RBOs/AOs are required to obtain proper RBOs/AOs
GSTIN No. GSTIN of the registered HLCs/HLAs/MCs/MAs & (RBOs/AOs, who
of the SSL. are making
registered If vendor is registered under GST, GSTIN of payment of
HLCs/HLAs/ vendor should be available in the invoices and Commission to
MCs/MA s & same should be captured in VPS. HLCs/HLAs/MCs/
SSL MAs & SSL)
4 Capturing While creating new vendor details through VPS, RBOs/AOs
GSTIN of i.) If vendor is (RBOs/AOs, who
HLCs/HLAs/ registered under GST, RBOs/AOs have to click are making
MCs/MA s & “YES” in GSTIN field and then incorporate proper payment of
SSL in GSTIN in VPS. Commission to
Vendor Commission payable to GST registered HLCs/HLAs/MCs/
HLCs/HLAs/MCs/MAs & SSL will be inclusive of MAs & SSL)
GST.
no.
Payment ii.) If vendor is not registered under GST,
System RBOs/AOs have to click “NO” in GSTIN field
(VPS) and ensure that commission payable to
HLCs/HLAs/MCs/MAs & SSL will be exclusive of
GST.
Important:
Earlier maintained Service tax Registration
Number in Vendor Management cannot be
modified to capture GSTIN. Therefore, RBOs/AOs
need to create fresh Vendor IDs for payment of
commission to HLCs/HLAs/MCs/MAs & SSL.
If Vendor ID has been created by any one of the
RBOs/AOs for any particular
HLCs/HLAs/MCs/MAs & SSL and if other
RBOs/AOs are also paying commission to same
vendors, then there is no need to create fresh
Vendor ID once again. RBOs/AOs in such cases
should ask HLCs/HLAs/MCs/MAs & SSL to
provide already created Vendor ID. This will avoid
creation of duplicate Vendor ID of same
HLCs/HLAs/MCs/MAs & SSL.
5 Uploading of RBOs/AOs have to ensure that HLCs/ HLCs /
invoice HLAs/MCs/MAs & SSL, are uploading their HLAs / MCs / MAs
details in GST invoice on GST Network if GST is applicable to &SSL
Network by them. (GST Registered
HLCs/ In case, vendor does not comply with the statutory HLCs / HLAs /
HLAs/MCs/M requirement and does not upload the said invoice, MCs / MAs &SSL
As & SSL bank will not get input Tax credit of the GST paid have to upload
to vendor. invoice details in
GST network)
6 HLCs/ In such cases, commission payable to HLCs/ RBOs / AOs
HLAs/MCs/M HLAs/MCs/MAs & SSL should be exclusive of (RBOs / AOs, who
As & SSL who GST. For example, for each Rs. 100 of are making
do not commission amount, RBOs/AOs would pay Rs. payment of
have/or 84.75 only which is exclusive of 18% GST. Commission to
provide Payment of Rs. 15.25 will be made by FRT, HLCs / HLAs /
GSTIN Corporate Centre based on the nature of service MCs / MAs & SSL)
and vendor details available in VPS.
no.
7 Verification of A list of defaulting vendors including that of HLCs/ RBOs / AOs
Invoice HLAs/MCs/MAs & SSL will be provided through (RBOs / AOs, who
obtained from Tax engine to all RBOs/AOs. are making
(with proper RBOs/AOs will have to verify if their HLCs/ payment of
GSTIN) HLAs/MCs/MAs & SSL name is appearing in such Commission to
HLCs/ defaulted list HLCs / HLAs /
HLAs/MCs/M MCs / MAs & SSL)
As &
SSL in GST
Network
8 Subsequent Subsequent payment of commission of HLCs/ RBOs/AOs
payment of HLAs/MCs/MAs & SSL to be made only after (RBOs/AOs, who
commission vendor has uploaded earlier paid invoice. are making
and If default still continues by next month, then it payment of
escalating should be escalated by RBOs/AOs to controlling Commission to
matrix in case office for immediate follow up and subsequent HLCs/HLAs/MCs/
uploading of action. This will ensure timely payment of MAs & SSL)
Invoice by commission to HLCs/ HLAs/MCs/MAs & SSL.
HLCs/
HLAs/MCs/M
As &
SSL is not
done
9 Other RBOs/AOs are also required to follow the
Instructions instructions on GST as mentioned in e-Circular
No. CC:FRT:STAX:2017-18:156 dated
18.07.2017 issued by Financial Reporting &
Taxation, Corporate Centre and other latest
circular.
Navigation for operating instructions on GST:
SBI Times >Department 1> Financial reporting
and taxation > GST >Instructions> GST Operating
Instructions
Navigation for FAQs on GST and VPS:
SBI Times>Department 1 > Financial reporting
and taxation > GST> Instructions > FAQs on GST
and VPS
Frequently Asked Questions (FAQ)
Query 1. Whether all i.e., HLCs/ HLAs/MCs/MAs & SSL are covered under GST?
Answer: No, HLCs/ HLAs/MCs/MAs & SSL who have GST registration only will be
covered under GST.
Query 2. Whether GST is required to be paid to all i.e., HLCs/ HLAs/MCs/MAs &
SSL?
Answer: Bank is required to pay GST only to HLCs/ HLAs/MCs/MAs & SSL who has
GST registration (GSTIN) and on production of tax invoice.
Query 3. In case HLCs/ HLAs/MCs/MAs & SSL who have not provided proper
GSTIN then whether commission is to be paid without recovering GST or
not?
Answer: In such cases, commission/incentive payable to HLCs/ HLAs/MCs/MAs &
SSL should be exclusive of GST. For example, for each Rs. 100 of
commission amount, RBOs/AOs would pay Rs. 84.75 only which is
exclusive of 18% GST. Payment of Rs. 15.25 will be made by FRT,
Corporate Centre based on the nature of service and vendor details
available in VPS.
(BACK TO INDEX)
Annexure-B
STATE BANK OF INDIA
STATE WISE GSTIN NUMBERS
S no State/UT GST Registration Principal Address of Principal Place

Number Place of
Business
1 Andaman & 35AAACS8577K3ZQ RBO REG I State Bank of India, Regional
Nicobar SOUTH 24 Business office, 1st Floor,
Islands PGS SBI Complex, Mohanpura,
Port Blair, Locality- Port Blair,
Dist- North & Middle
Andaman, Andaman &
Nicobar Island, 744101
2 Andhra 37AAACS8577K1ZO Vijayawada State Bank of India,
Pradesh main Branch Vijayawada main Branch,
BRP Road, one town, Krishna
Dist, Andhra Pradesh-520001
3 Arunachal 12AAACS8577K3ZY RBO Itanagar State Bank of India, Regional
Pradesh Business office, Itanagar.
T.T. marg, VIP Road, P.O-
Itanagar, Dist- Papum Pare.
Arunachal Pradesh, 791111
4 Assam 18AAACS8577K1ZO LHO Guwahati State Bank of India, North
Eastern Circle, G.S Road,
P.O:Assam Sachivalaya,
Dispur , Guwahati, Assam-
781006
5 Bihar 10AAACS8577K2Z3 LHO Patna State Bank of India, Local
Head Office, West Gandhi
Maidan, Patna State - Bihar
800001
6 Chandigarh 04AAACS8577K1ZX LHO State Bank of India, LHO
Chandigarh Building, Sector 17-B,
Chandigarh (U.T), 160017
7 Chhattisgarh 22AAACS8577K1ZZ Zonal Office State Bank of India,
Raipur Administrative office, Raipur,
Near Chhattisgarh college,
Byron Bazar, Raipur-
Chattisgarh - 492001
8 Dadra & 26AAACS8577K3ZP Branch- State Bank of India,
Nagar Haveli Silvassa Nisharg Apartment, Near
Yogi Hospital, Silvassa,
Dadra and Nagar Haveli-
396230
9 Daman & Diu 25AAACS8577K3ZR Branch - State Bank of India,
Daman Daman Branch, Kavi
Khabardar Road, Nani
Daman, Daman and Diu
(Union territory), 396210
10 Delhi 07AAACS8577K1ZR LHO New State Bank of India,
Delhi 5th Floor, Local Head Office,
11, Parliament Street, New
Delhi-110001.
11 Goa 30AAACS8577K1Z2 Zonal Office State Bank of India,
Panaji St- Inez, M.G. Road, Panaji,
North-Goa, Goa-403001
12 Gujarat 24AAACS8577K1ZV LHO State Bank of India,
Ahmedabad Local Head office, Lal
Darwaja, Bhadra,
Ahmedabad, Gujarat- 380001
13 Haryana 06AAACS8577K3ZR Zonal Office State Bank of India,
Haryana Plot no. 1-2, Sector-5, Near
HAFED, Panchkula,
Haryana-134109
14 Himachal 02AAACS8577K1Z1 Zonal Office State Bank of India,
Pradesh Shimla Zonal Business office, 40
SDA Commercial Complex,
Kasumpti, Shimla-171009
15 Jammu & 01AAACS8577K1Z3 Zonal Office State Bank of India,
Kashmir Jammu Rail Head Complex, Zonal
office- Jammu, J&K- 180012
16 Jharkhand 20AAACS8577K1Z3 Zonal Office State Bank of India,
Ranchi Court Compound, Kutchery
Chowk, Ranchi, Dist:-
Ranchi. State- Jharkhand.
834001
17 Karnataka 29AAACS8577K3ZJ LHO State Bank of India,
Bangalore Local head Office, St Marks
Road, Bangalore, District-
Bangalore Urban, Karnataka-
560001
18 Kerela 32AAACS8577K2ZX LHO Kerela State Bank of India,
Local Head office, TC
17/1404-1406, Poojappura,
Thiruvananthapuram,
695012
19 Lakshadweep 31AAACS8577K2ZZ Branch- State Bank of India,
Kavaratti C-8/68, White House,
Kavaratti Branch, M G Road,
Kavarathy, Lakshadweep UT,
682 555
20 Madhya 23AAACS8577K1ZX LHO Bhopal State Bank of India,
Pradesh Local Head Office, Near
Central Flour Mill,
Hoshangabad Road, Bhopal,
M.P-462011
21 Maharashtra 27AAACS8577K2ZO LHO Mumbai State Bank of India,
Plot no C-6 , G -& Block,
Synergy, Bandra Kurla
Complex, Village Kolekalyan,
Taluka Andheri, Mumbai
Suburban District,
Maharashtra,- 400 051
22 Manipur 14AAACS8577K1ZW RBO Imphal State Bank of India,
Regional Business Office,
Imphal, D.C. Lane, Babupara,
Opposite RMSA Office,
District - Imphal West,
Manipur - 795001
23 Meghalaya 17AAACS8577K1ZQ Zonal Office State Bank of India,
Shillong Zonal office Shillong,
Dhankheti, Shillong-793001,
Bawri Mansion, 1st Floor,
Dist- East Khasi Hills,
Meghalaya- 793001
24 Mizoram 15AAACS8577K3ZS RBO Aizawl State Bank of India,
Lalkhama Building,
Babutlang, Aizawl, Mizoram-
796001
25 Nagaland 13AAACS8577K4ZV RBO Dimapur State Bank of India,
Regional Business office,
NAGA Shopping ARC, Super
Market Complex, District:
Dimapur, 797112, Nagaland
26 Odisha 21AAACS8577K1Z1 LHO State Bank of India,
Bhubaneshwar Local Head Office- 111/1, Pt.
Jawaharlal Nehru Marg,
Bhubaneswar, Pin
No.751001, District: Khurda,
Odisha
27 Puducherry 34AAACS8577K1ZU RBO-3, State Bank of India,
Puducherry 15, Rue Suffren, 2nd floor,
Puducherry-605001
28 Punjab 03AAACS8577K1ZZ Zonal Office State Bank of India,
Punjab-2 Administrative Office,
(Ludhiana) Fountain Chowk, Civil Lines,
Ludhiana, Punjab. Pin:
141001.
29 Rajasthan 08AAACS8577K1ZP LHO Jaipur State Bank of India,
24-C, Tilak Marg, C-Scheme,
Hawai Shahar, Garvi, Jaipur,
Rajasthan-302005
30 Sikkim 11AAACS8577K3Z0 RBO Gangtok State Bank of India,
Regional Office- IV ,Cintury
Bhavan, Kazi Road, Near
Hotel Yangthang Heritage,
Gangtok, East Sikkim -
737101.
31 Tamil-Nadu 33AAACS8577K1ZW LHO Chennai State Bank of India,
Local Head Office, Circletop
House No.16, College lane,
Nungambakkam, Chennai.
PIN-600006,
32 Telangana 36AAACS8577K1ZQ LHO State Bank of India, Local
Hyderabad Head office, Telangana
Circle, D.NO. 4-3-170/1,
Bank Street, Koti,
Hyderabad-500095
33 Tripura 16AAACS8577K1ZS RBO Agartala State Bank of India,
Bijoy Kumar Chowmuhani,
Agartala, Palace Compound,
Jagannath Bari Road,
Agartala, Dist: West
Tripura,799001
34 Uttar Pradesh 09AAACS8577KAZE LHO Lucknow State Bank of India,
Local Head office, Moti Mahal
Marg, Hazaratganj, Lucknow,
Uttar Pradesh-226001
35 Uttarakhand 05AAACS8577K1ZV Zonal Office State Bank of India,
Dehradun Administrative office, 1, New
Cantt Road, Dehradun- 248
001, Uttarakhand
36 West Bengal 19AAACS8577K3ZK LHO Kolkata State Bank of India,
Local Head office, Samriddhi
Bhavan, 1, Strand Road,
Kolkata-700001
(BACK TO INDEX)
60. PUBLICATION OF NAME AND ADDRESS OF DEFAULTERS:
As a deterrent to defaulters/willful defaulters of Home Loans, Circles may consider the

publication of Names and Addresses with the photographs of Home Loan defaulters in
National Newspapers, against whom notices under Section 13 (2) of SARFAESI Act
2002have been issued.
Standard Operating Procedures (SOP) for publication of Photographs of defaulter

Borrowers/Guarantors in Newspaper has been advised by CPPD vide e-circular no. CCO
/ CPPD-ADV / 61 /2019-20 dated 24th July 2019.
(BACK TO INDEX)
61. STATE BANK OF INDIA COMPENSATION POLICY (BANKING SERVICE):
Lenders’ liability: Bank should return the securities documents to the borrower within 15
days of closure of loan account subject to Bank’s final claim settlement. In case of delay,
Bank to pay @ Rs. 100/ per day beyond 15 days subject to maximum of Rs. 5000/.
(BOD Circular No. NBG/BOD-GB/56/2011-12 dated 14.11.2011)
(BACK TO INDEX)
62. KEY FACT SHEET TO ALL HOME & HOME RELATED BORROWERS:
Based on Reserve Bank of India guidelines, all customers availing Home Loans, Top-up
Loans and Reverse Mortgage Loans are required to be provided a Key Fact Sheet. The
detailed modalities for issuance of Fact Sheet will be as under:
(i) A duly filed in Key Fact Sheet enclosed at Annexure - ‘A’ will be handed over to all
customers against their acknowledgement on duplicate copy at the time of receipt of
complete loan proposals by all sourcing outfits. Form enclosed at Annexure - ‘B’ will be
used in respect of Reverse Mortgage Loan.
(ii) Duplicate copy of Key Fact Sheet, duly acknowledgement by the customers, will be
enclosed with the loan application before submission to CPCs/Branches for processing
and sanction.
(iii) At the time of documentation, Branches/CPCs will issue a revised Key Fact Sheet to
the customers in case of any change in any of the terms and conditions of sanction
against acknowledgement of the customers.
(i) The functionality to generate Key Fact sheet has since been developed in LOS under
Home Loan Reports. Soft copy of the Key Fact Sheet has also been uploaded on REHBU
site under download links.
Annexure-A
Key Fact Statement
(NAME OF THE SPECIFIC LOAN PRODUCT)

1 Loan amount Rs.
2 Loan term ………. Years…….. months
3 Interest type Floating
(fixed or floating)
4 (a) Interest chargeable (In case of (a) …. % (BASE RATE + ……)
Floating Rate Loans)
(b) Interest chargeable (In case of (b) Not Applicable
Fixed Rate Loans)
5 Date of reset of interest Not Applicable
6 Mode of communication of changes Bank’s website:

in interest rates entry in statement of loan account
7 Fee payable
a On application (i) Processing Fee: Rs.
(Pl individually specify all type of fee) (ii) Fee for Legal opinion: Rs.
(iii) Valuation Fee: Rs.
(iv) CERSAI Registration: Rs.
b During the term of the loan NIL
(Pl individually specify all type of fee) (Cost of insurance of the property has to be
borne by the customer)
c On foreclosure NIL
(Pl individually specify all type of fee)
d Fee refundable if loan not The Processing Fee will now be collected
Sanctioned/disbursed upfront along with loan application. In the
event of rejection of loan proposal by
RACPCs/Branches, residual amount
(excluding taxes) over and above actual
expenses incurred for TIR, Valuation will be
refunded to the customer collected upfront.
However, Consolidated processing fee will
not be refunded under any circumstances
once the loan is sanctioned by the Bank
e Conversion charges for switching from Not Applicable
Fixed to floating interest & vice-versa
f Penalty for delayed payments (i) Enhanced rate of interest @2% p.m. on
irregular amount over and above the
applicable interest rate, if the EMI
remains unpaid for more than 30 days.
8 EMI payable Rs.
(EMIs may vary consequent upon changes in

interest rate).
9 Details of security/collateral obtained (i)
(ii)
(iii)
10 Date on which annual outstanding As on 31st March every year by 30th April.
balance statement will be issued
Note: The font size of Key Fact Sheet should be minimum Arial- 12
Annexure-B
Key Fact Statement
Reverse Mortgage Loan Scheme
1 Loan amount Rs.
2 Loan term ………. Years
3 Interest type Fixed
(fixed or floating)
4 (a) Interest chargeable (In case of (a) Not applicable
Floating Rate Loans)
(b) Interest chargeable (In case of (b) …….%
Fixed Rate Loans)
5 Date of reset of interest Every 5 years
6 Mode of communication of changes Bank’s website: bank.sbi &

in interest rates entry in statement of loan account
7 Fee payable
a On application (i) Processing Fee: Rs.
(Pl individually specify all type of fee) (ii) Fee for Legal opinion: Rs.
(iii) Valuation Fee: Rs.
(iv) CERSAI Registration: Rs.
b During the term of the loan NIL
(Pl individually specify all type of fee) (Cost of insurance of the property has to be
borne by the customer)
c On foreclosure NIL
(Pl individually specify all type of fee)
d Fee refundable if loan not Sanctioned The Processing Fee will be collected upfront
/ disbursed along with loan application. In the event of
rejection of loan proposal by
RACPCs/Branches, irrespective of the
reasons, residual amount (excluding taxes)
over and above actual expenses incurred for
TIR, Valuation, will be refunded to the
customer collected upfront
e Conversion charges for switching from No such facility available
floating to fixed interest and vice-versa
f Penalty for delayed payments Not Applicable
8 EMI payable Not Applicable

9 Details of security/collateral obtained (i)
(ii)
(iii)
(iv)
10 Date on which annual outstanding As on 31st March every year by 30th April.
balance statement will be issued
Note: The font size of Key Fact Sheet should be minimum Arial- 12
(BACK TO INDEX)
63. RISK SCORING MODEL (RSM):
Risk Scoring Model in respect of Home & Home Related Loans has been revised recently
and a new scoring model has been put in place. The Revised Scoring Models have also
been implemented in LOS / RLMS. The brief details of parameters under the revised
models and score weights assigned to each parameter are mentioned hereunder:
Home & Home Related Loans:
S. Max Min
Parameter Score
No score score
Employment Type 20 5
Salaried 20
Self-Employed Professionals (Doctor / Engr / Architect /
CA only) with Net Annual Income > Rs 10 lakhs & 18
1
Businessman with Net Annual Income > Rs. 10 lakhs
Self-Employed (Others) 7
Businessman 5
Others 10
Bank Relationship (Having an active CIF) 5 0
Relationship with Bank <= 6 months 0
SBI Relationship with Bank > 6 months & < 1
3
2 Account year
Relationship with Bank >= 1 year 5
Non-SBI
All 0
Account
EMI/NMI Ratio 20 10
<= 30 % 20
> 30 % & <= 40% 18
3
> 40 % & <= 50 % 16
> 50 % & <= 70 % 14
> 70 % 10
CIBIL/ CIC Score 40 0
<= 550 0
NTC 27
4
550-650 12
650-700 19
700-750 27
750-800 35
>800 40
Net Annual Income 15 6
<=3 Lacs 6
5 > 3 Lacs & <= 6 Lacs 11
> 6 Lacs & <= 10 Lacs 13
> 10 Lacs 15
Total 100 100
Scores 50 and above : Clear Sanction

Scores 41 – 49 : Sanction by 1 Scale Higher
Scores 40 and below : Not an Investment Grade
(BACK TO INDEX)
64. Process for Handling outstation request for TIR, Valuation and
Site Inspection at Multiple RACPC Centres:
Specific RACPC at multiple RACPC centres has been identified to handle outstation
requests for TIR, Valuation, Site Inspection, Office & Residence Address Verification etc.
All outstation RACPCs / RASMECs / Branches seeking such assistance will send their
requests only to the AGM of these identified RACPCs at multiple RACPC centres.
On receipt of such requests, the AGM of the identified RACPC will trigger such reports
through Coordination Desk. The Customer Relations Officer at RACPC will enter all such
requests in a register to be maintained for the purpose. The outstation requests will be
handed over to COD by CRD against acknowledgement in the Register. The COD will
ensure that all the requests are attended to and the reports are handed over to CRD
against acknowledgement, within the stipulated time-frame. The entire process needs to
be completed in 2 working days in respect of Valuation, PSS and Residence & Office
verification and in 4 days where TIR is also involved.
The maximum TAT of 2 / 4 days will be accounted for from the date of receipt of the
request to the date of dispatch of completed reports. For this purpose, the date of receipt
of request and dispatch of reports need to be clearly mentioned in the register to be
maintained for this purpose. RACPC will send a photocopy of the Register (relevant
pages only) to the DGM (RE / PBBU) of the Circle at monthly intervals for scrutiny with
regard to TAT. At RACPCs with multiple CODs, one of the COD will be assigned the task
of handling all outstation requests. Based on the flow and number of such requests
received, additional resource may be provided to the COD / CRD to take care of outstation
requests. In the event of any delay the sender entity will escalate the issue with DGM (RE
/ PBB) of both the Circles and also to agmcc.racpc@ sbi.co.in.
However, such requests from the remaining centres will continue to be sent to the single
RACPC / RASMEC at the centre as hitherto and will be completed within the maximum
TAT of 4 days as stated above. The details of identified RACPC at multiple RACPCs
centre are mentioned under:
Sr. Centre Name and code no. of the Full Address of the identified
No identified RACPC for handling RACPC
outstation requests
1. Ahmedabad RACPC 1, Ahmedabad (West) Ground Floor, Zonal Office,
(04482) Ahmedabad, Ambawadi, Near C.N.
Vidyalaya, Ahmedabad-380015
2. Bangalore RACPC, Basavanagudi, 13/1 Bull Temple Road
Bangalore Opp Ramakrishna Mutt Bangalore
(04483) 560 004
3. Chennai RACPC, Egmore, Chennai SBI, No.16, Whannels Road,
(04487) Egmore, Chennai 600 008
4. New Delhi RACPC, Parliament Street, New SBI, 11 Parliament Street, New
Delhi (04492) Delhi- 110001
5. Gurgaon RACPC Gurgaon (15528) Ground Floor, SBI CRM Campus-II,
Plot No 79, Sector 18, Gurugram –
122 015
6. Noida RACPC Noida (14702) C-03 B, SBI, Sector-55, NOIDA-
201309 (Behind Park Plaza Hotel)
7. Jaipur RACPC-1, Jaipur (10305) 5 Nehru Place, Zonal Office, Jaipur-
302 005
8. Hyderabad RACPC-1, Secunderabad 3rd FLOOR, ZONAL OFFICE
(04489) BUILDS, Premises-III, PATNY
CENTRE, SECUNDERABAD-
500003
9. Vishakhapatna RACPC-1, Vishakhapatnam SBI Administrative Office, Balaji
m (05251) Nagar, Siripuram, Visakhapatnam -
530003
10. Kolkata RACPC-1, Jeevandeep Bldg. "JEEVAN DEEP" BLDG. 4th FLOOR,
Kolkata (04490) 1 Middleton Street, Kolkata - 700071
11. Mumbai RACPC, Worli (Erstwhile BKC) First Floor, Jeevan Seva Annexe
(04481) Building, B Wing, LIC Complex, SV
Road, Santa Cruz (West), Mumbai-
400054
12. Pune RACPC-1, Pune (10287) 5th floor, Sharada Chamber,
Shankarsheth road, Pune-411037
(BACK TO INDEX)
65. Real Estate (Regulation and Development) Act 2016 (RERA)
Operational Guidelines For The Circles:
1. Government of India has enacted the Real Estate (Regulation and Development)
Act 2016 (RERA) and the same has come into effect w.e.f. 01.05.2017. While some
of the States and Union Territories have already notified the Rules, the remaining
States and Union Territories are also expected to notify the same. West Bengal has
implemented their local Law “HIRA”. The Act is expected to bring in the much
needed transparency, financial discipline and accountability in the Real Estate
Sector.
2. RERA guidelines will be applicable both for the Residential and Commercial Real
Estate where area of land proposed to be developed exceed 500 sq. mts or the
number of apartments proposed to be developed exceed 8 inclusive of all phases.
The following will be the operating guidelines for processing Builder Finance
proposals, Project Approval under Builder Tie ups and processing of Home Loans.
A. For extending Project Finance and also for Project Approval (Builder Tie up):
(i) In States & UTs where the RERA has already been enacted, notified and
implemented, all the new Real Estate project loans should be sanctioned and
also all the new projects should be approved only after obtaining registration
number issued by the RERA Authority. However, the proposals which are under
process may be sanctioned / approved subject to the condition that the loans
will be disbursed only after submission of registration number issued by the
RERA Authority. In respect of ongoing projects where the loan has been partially
disbursed or the project is already approved prior to 01.05.2017, it should be
ensured that the Project is RERA compliant and also the registration number
should be obtained latest by 31.07.2017. Further, all the existing approved
projects should be reviewed to ensure that the project complies with the RERA
guidelines.
(ii) In other States& UTs, where the RERA is yet to be implemented, it should be
ensured that, in addition to the Bank’s guidelines applicable for sanction of
project loans for Real Estate / for approval of the project under Builder Tie ups,
the project also complies with all the requirements under RERA. A check list is
annexed (Annexure-I) to this circular for use by the operating staff, which should
be submitted along with all the project finance / project approval proposals.
B. For Processing and sanction of Home Loans:
(i) In States & UTs where the RERA has already been enacted, notified and
implemented, Home Loans in all new projects launched on or after 01.05.2017
should be sanctioned subject to availability of registration number issued by the
RERA Authority. Also the disbursements should also be made into the escrow
account specifically opened as required under RERA. In respect of ongoing
projects which were launched prior to 01.05.2017, it should be ensured that the
Project is RERA compliant and also the registration number is obtained latest
by 31.07.2017. A check list is annexed (Annexure-I) to this circular for use by
the operating staff, which should be submitted by the processing officers along
with the appraisal form for all Home Loans in respect of ongoing projects where
RERA registration number is yet to be issued till the registration number is
available.
(ii) In other States& UTs, where the RERA is yet to be implemented, it should be
ensured that, in addition to the Bank’s guidelines applicable for sanction of
Home Loans, the project also complies with all the requirements under RERA.
A check list is annexed (Annexure-I) to this circular for use by the operating staff,
which should be submitted by the processing officers along with the appraisal
form for all Home Loans.
(iii) However, in respect of ongoing approved projects which are launched prior to
enactment of the RERA, if the project is reviewed specifically for ascertaining
compliance of the project to the RERA guidelines, the same may be recorded
in Home Loan appraisals instead of attaching RERA Check list to each of the
Home Loan proposals.
3. Further, as per RERA, every builder /developer has to open a project specific
escrow account with a scheduled bank and the same needs to be mentioned in
their application for RERA. Therefore, Branches / CPCs / Marketing teams are
advised to canvass for opening Escrow Account with our Bank in respect of all
projects financed by us and also in respect of projects approved by us. The
escrow account should be opened without cheque book facility, but we may
provide INB facility with enquiry right only.
4. Important RERA guidelines and also the consolidated FAQs, published by
different States, are as per Annexures. However, as there is possibility of certain
variations between RERA Rules from State to State, the operating units are
expected to update themselves about the Rules applicable for their respective
states and ensure compliance of the same.
ANNEXURE-I
COMPLIANCES OF RERA
(i) PRE SANCTION:
Sr Guidelines of RERA Compliance
No Status
1 Whether promoter has registered the real estate project with Real
Estate Regulatory Authority? If yes, write registration number.
2 Whether promoter has a legal title to the land on which the
development is proposed / ongoing? If the land is owned by
another person, then he has legally valid documents with
authentication of such title.
3 Whether project land is free from all encumbrances or as the case
may be, details of the encumbrances on such land including any
rights, title, interest or name of any party in or over such land along
with details.
4 Whether promoter has opened project / phase specific separate
account (Escrow account) with Scheduled Bank? If yes, write
name of the Bank along with account number.
5 Whether promoter has submitted insurances of land and building
of the real estate project and construction of the real estate
project?
6 Whether Agreement of sale to be signed between promoter and
the allottee is in line with the model format uploaded by the RERA
Authority of the respective States in their website?
7 If a Home Loan is coming for the apartment, plot or building, which
has been facilitated by the real estate agent, registration number
issued by the RERA authority to the agent has mentioned or not.
(ii) POST SANCTION / MONITORING:

Sr No Guidelines of RERA Compliance
1 Promoter has to deposit minimum 70% of amount To be monitored on
realised for real estate project from allottees in an regular basis.
escrow account to cover cost of construction and land
cost and shall be used only for that purpose.
2 Promoter can withdraw the amount from the separate To be complied at the
account, to cover the cost of the project, in proportion time of every
to the percentage of completion of the project after it withdrawal from
is certified by an engineer, an architect and chartered escrow account.
accountant that the withdrawal is in proportion to the
percentage of completion of the project.
Sr No Guidelines of RERA Compliance
3 The promoter has to get his accounts audited within To be obtained in
six months after the end of every financial year by a October every year and
chartered accountant and produce a statement of thereafter, operating
account duly certified and signed by chartered official has to verify the
accountant and it shall be verified during the audit that statement issued by
the amounts collected for a particular project have the CA.
been utilised for the project and the withdrawal has
been in compliance with the proportion to the
4 Project should be developed and completed by the To be verified on
promoter in accordance with the sanctioned plans, regular basis
layout plans and specifications as approved by the preferably at each
appropriate authorities. quarter with the RERA
website.
5 If there is alterations or additions in the sanctioned To be verified on
plans, layout plans and specifications of the buildings regular basis
or the common areas within the project, prior written preferably at each
consent of at least two-thirds of the allottees other than quarter with the RERA
the promoters have to be obtained. website.
6 If promoter is transferring or assigning his majority To be verified on
rights and liabilities in respect of a project to a third regular basis
party, prior written consent from at least two-thirds of preferably at each
the allottees, except the promoters has to be obtained. quarter with the RERA
website.
Note: In respect of States, where RERA is yet to be implemented, Branches / CPCs /

Marketing teams have to obtain declaration from the promoter on the compliance of the
above-mentioned parameters.
AMENDMENT IN LOAN DOCUMENTS:

(Cir no NBG/RE,H&HD-HL/51/2018 – 19 dated 11 Jan 2019)
To protect Bank’s interest, Law Department, Corporate Centre, Mumbai has suggested
to include additional clauses in Tripartite Agreement (entered into by borrower, builder
and Bank) and Memorandum of Term Loan Agreement for Home Loans. In States where
RERA has been implemented the details of additional clause to be included in “Tripartite
Agreement” and “Term Loan Agreement” are furnished as Annexure-I and Annexure-II
respectively. For States/ Union Territories where RERA is yet to be implemented may
continue with existing set of documents. 3. However, implementation of the Real Estate
(Regulation and Development) Act 2016 (RERA) is not uniform across all states.
Additional clauses mentioned above may require some changes/ amendments
depending on the Specific Rules (or the Specific Statute, if the states have separate
Statute) of a State.
Therefore, the Circles will be required to vet additional clauses mentioned in Annexure-
III and Annexure-IV by Circle’s Law officer according to the positions of the RERA Rules
of the State and incorporate changes, if necessary, in these clauses before advising
operating functionaries to introduce these clauses as part of our existing documents.
Further, a clause may be added in consultation with Circle’s Law officer in the MOU with
builder/ developer wherever entered that it shall abide by the above Act and Rules
thereunder. Also, in all such cases where Bank is financing the builder/ developer for
construction of a real estate project, the relevant agreements must be modified to include
clause relating to compliance with the provisions of the above Act and Rules thereunder.
Annexure-III
Additional Clause to be included in Tripartite Agreement (entered into by borrower,
Builder and Bank)
In the recitals:
- “Whereas, the party at the Second Part has registered the said real estate project
namely ‘--------------------------’ (hereinafter referred to as the Project) with the Real Estate
Regulatory Authority of ------------------------------------ and been granted registration number
--------------------------------- which is valid and subsisting as on date.”
In the main body of the agreement:
- “That the agreement for sale is already entered into by the borrower and
builder/developer and duly registered OR That an agreement for sale shall be entered
into by the borrower and builder/ developer and duly registered. (Delete the in applicable
clauses). The said registered agreement for sale is/ shall be delivered to the Bank.”
- “That the builder/ developer and borrower agree that they shall comply with the
provisions of Real Estate (Regulation and Development) Act, 2016 and Rules there
under. The builder/ developer and borrower agree that they shall inform the Bank
immediately upon suspension or revocation of registration of the Project under the said
Act. In the event of borrower claiming any amount including but not limited to refund of
amount paid with interest or compensation or interest for delay from the builder/developer
under the above Act for any reason, the builder/ developer shall make payment of such
amount directly to the Bank and the borrower agrees that such payment to the Bank shall
be binding on him and deemed to be a discharge of his liability to the extent of the money
so paid to the Bank. Further, the borrower shall be liable for interest, if any, payable to
the builder/ developer under the above Act for any reason whatsoever.”
Annexure-IV
Additional Clause to be included in Memorandum of Term Loan Agreement for Home

Loan:
- “I/We agree that I/We shall comply with the provisions of Real Estate (Regulation and
Development) Act, 2016 and Rules thereunder. I/We hereby agree to pay interest, if any,
as may be claimed by the builder/ developer/ promoter of the real estate project as
payable under the provisions of the said Act for any reasons whatsoever. In the event of
I / We claiming any amount including but not limited to refund of amount paid with interest
or compensation or interest for delay from the builder/ developer/ promoter of the real
estate project under the above Act for any reason, Bank, without incurring any other
liability under the Act, shall be entitled to receive such amount directly from the
builder/developer/ promotor of the real estate project. Such payment to Bank shall be
binding on me/us and deemed to be a discharge of my/our liability to the extent of the
money so received by the Bank.”-
“The registration of a project given under the Act may be suspended or revoked by RERA.
However, the Act provides for continuance of remaining development works by competent
authority or association of allottees or in any other manner as may be determined by
RERA. Based on commercial considerations, Bank may have to take a decision whether
to continue with the loan facility or not upon such suspension or revocation of registration
and add suitable clauses in the agreement accordingly.”
(BACK TO INDEX)
ANNEXURE-II
MAIN FEATURES OF THE RERA:
➢ RERA applies to all projects both residential & commercial except the following:
➢ Where area of land proposed to be developed does not exceed 500 sq m or
number of apartments proposed to be developed does not exceed 8 inclusive of
all phases.
➢ Where promoter has received completion certificate for Real Estate Project prior
to commencement of Act.
➢ For purpose of renovation or repair or re-development which does not involve
marketing, advertising, selling or new allotment of any apartment, plot or building,
under real estate project
➢ Prior registration of real estate project with Real Estate Regulatory Authority is
mandatory;
➢ If the project gets registered, then the promoter will be provided a login ID and
password so that he can upload all the details of the real estate project along
with his photograph on the RERA India’s website. This will be done so that a
buyer can access to all the necessary details that he should know before signing
the agreement. A promoter cannot advertise a project until it gets registered.
➢ The advertisement or prospectus issued or published by the promoter should
mention prominently the website address of the Authority, wherein all details of
the registered project have been entered.
➢ Promoter has to provide sanctioned plans, layout plans along with approved
specifications and stage wise time schedule of completion of the project including
the provisions for civic infrastructure like water, sanitation and electricity at the
time of booking and issue of allotment letter.
➢ Promoter has to register the project before he starts any form of advertising,
marketing, booking, selling, offer for selling or inviting people to purchase plots,
apartment or buildings.
➢ Promoter has to register all existing projects within 90 days with the RERA
authority w.e.f. 01.05.2017. At the end of ninety days, the promoter of an ongoing
project shall not advertise, market, book, sell or offer for sale or invite persons to
purchase in any manner any plot, apartment or building, unless he registers the
project.
➢ Promoter has to pay all outgoings until he transfers the physical possession of
the real estate project to the allottee such as land cost, ground rent, municipal or
other local taxes, water charges, electricity charges, maintenance charges and
other liabilities payable to competent authority, banks and financial institutions
which are related to project.
➢ Promoter cannot accept a sum more than 10% of the cost from a person without
first entering into agreement for sale and register the agreement for sale, under
any law for the time being in force.
➢ The agreement for sale must be specify the particulars of development of the
project including the construction of building and apartment along with
specifications and internal development works and external development works,
the dates and the manner by which payments towards the cost are to be made
by the allottees and the date on which the possession is to be handed over, the
rates of interest payable by the promoter to the allottee and the allottee to the
promoter in case of default may be prescribed.
➢ Promoter should be responsible for all obligations, or the rules and regulations
made in the agreement for sale to the allottees.
➢ Promoter is responsible for obtaining completion certificate or the occupancy
certificate or both, as applicable, from the relevant competent authority as per
local laws or other laws and to make it available to the allottees.
➢ Promoter is responsible for obtaining lease certificate, where the real estate
project is developed on a leasehold land, specifying the period of lease and
certifying that all dues and charges in regard to the leasehold land has been paid
and to make the lease certificate available to the association of allottees.
➢ Promoter has to enable the formation of an association or society or co-operative
society, as the case may be, of the allottees, or a federation of the same.
➢ Promoter has to execute a registered deed of the apartment, plot or building, as
the case may be, in favour of the allottee along with the undivided proportionate
title in the common areas to the association of the allottees or competent
authority as the case may be.
➢ Where any person makes an advance or a deposit on the basis of the
advertisement or prospectus or on the basis of any model apartment, plot or
building as the case may be and sustains any loss or damage by reason of any
incorrect, false statement and intends to withdraw from the proposed project,
promoter has to return his entire investment along with interest at such rate as
may be prescribed by the Act.
➢ Project should be developed and completed by the promoter in accordance with
the sanctioned plans, layout plans and specifications as approved by the
appropriate authorities.
➢ The allottee is entitled to know stage wise time schedule of completion of the
project including the provision for water, sanitation, electricity and other
amenities and services agreed between the promoter and the allottee in
accordance with the terms and conditions of the agreement for sale.
➢ The allottee is entitled to claim the refund of amount paid along with interest as
such rate as may be prescribed and compensation in the manner as provided in
the act if the promoter fails to comply or is unable to give possession in
accordance with the terms of agreement for sale or due to discontinuation of his
business as promoter on account of suspension or revocation of his registration.
➢ The allottee is liable to pay interest at such rate as any be prescribed for any
delay in payment towards any amount or charges to be paid.
➢ Every allottee has to take physical possession within a period of two months of
the issuance of the occupancy certificate.
➢ Any alterations or additions in the sanctioned plans, layout plans and
specifications of the buildings or the common areas within the project without the
prior written consent of at least two-thirds of the allottees other than the
promoters.
➢ In case any structural defect or any other defect in workmanship, quality or
provision of services or any other obligations of the promoter as per the
agreement for sale is brought to the notice of the promoter within a period of 5
years by the allottee from the date of possession, it shall be duty of promoter to
rectify such defects without further charges within 30 days.
➢ In case of Joint Promoters or Joint Venture Agreements or cases of joint
development with landowner on revenue share basis or area share basis where
landlord and promoter are two different parties but both are beneficiaries of sale
of project, both are liable to adhere the provisions of the Act and rules.
➢ The promoter should not transfer or assign his majority rights and liabilities in
respect of a project to a third party without obtaining prior written consent from
at least two-thirds of the allottees, except the promoters.
➢ The promoter has to pay the premium and charges in respect of insurances for
land and building and construction of the project.
➢ The promoter has to deposit minimum 70% of amounts realised for real estate
project from allottees, in a separate account to be maintained in a scheduled
bank to cover cost of construction and land cost and shall be used only for that
purpose.
➢ Withdrawal is permitted from the separate account, to cover the cost of the
project, in proportion to the percentage of completion of the project after it is
certified by an engineer, an architect and chartered accountant that the
withdrawal is in proportion to the percentage of completion of the project.
➢ Promoter has to get his accounts audited within six months after the end of every
financial year by a chartered accountant and produce a statement of account
duly certified and signed by chartered accountant and it shall be verified during
the audit that the amounts collected for a particular project have been utilised for
the project and the withdrawal has been in compliance with the proportion to the
➢ RERA authority may on receipt of a complaint or on the recommendation of the
competent authority, revoke the registration granted to the promoter after giving
not less than 30 days’ notice to the promoter.
➢ No real estate agent shall facilitate the sale or purchase of or act on behalf of
any person to facilitate the sale or purchase of any plot, apartment or building,
as the case may be, in a real estate project or part of it.
➢ Every real estate agent should make an application to the RERA authority for
registration and be granted a registration number by the authority, which should
be quoted by the real estate agent in every sale facilitated by him / her.
(BACK TO INDEX)
ANNEXURE-III
FREQUENTLY ASKED QUESTIONS (FAQs):
Is prior registration of real estate project with Real Estate Regulatory Authority is
mandatory?
Yes, no developer or builder shall advertise, market, book, sell or offer for sale, or
invite persons to purchase any plot, apartment or building, in any real estate project
or part of it, in any planning area, without registering Real Estate Project (REP) with
Real Estate Regulatory Authority (RERA).
What are all situations in which registration of Real Estate Project is not required?
There are three situations:
➢ Where area of land proposed to be developed does not exceed 500 sq m or
number of apartments proposed to be developed does not exceed 8 inclusive
of all phases.
➢ Where promoter has received completion certificate for Real Estate Project
prior to commencement of Act.
➢ For purpose of renovation or repair or re-development which does not involve
marketing, advertising, selling or new allotment of any apartment, plot or
building, under real estate project
Important information to be enclosed by the promoter while making an
application to RERA.
➢ Details of the company
➢ Detail of projects launched by promoter in the past five years whether already
completed or being developed, including current status of said projects, any
delay in its completion, details of cases pending, details of type of land and
payments pending.
➢ Authenticated copy of approvals and commencement certificate from
competent authority for real estate project.
➢ Sanctioned plan, layout plan and specifications of proposed project or phase,
and whole project as sanctioned by competent authority.
➢ Plan of development works to be executed in proposed project and proposed
facilities to be provided including firefighting facilities, drinking water facilities,
emergency evacuation services, use of renewable energy.
➢ Location details of project, with clear demarcation of land dedicated for project
along with its boundaries including latitude and longitude of end points of
project.
➢ Pro-forma of allotment letter, agreement for sale, and conveyance deed
proposed to be signed with allottees.
➢ Number, type and carpet area of apartments for sale in project along with area
of exclusive balcony or verandah areas and exclusive open terrace areas
apartment with apartment.
➢ Names and addresses of his real estate agents for proposed project.
➢ Names and addresses of contractors, architect, structural engineer and other
persons concerned with development of proposed project.
What is the rate of interest payable in case of default by the ‘promoter’ or the ‘allottee’?
Is the rate of interest payable by either party (promoter or allottee) the same?
The Explanation to section 2(za) stipulates that the rate of interest payable by either
the promoter or the allottee shall be the same. The rate of interest is required to be
specified by the appropriate Government in the Rules.
Does advertisement include solicitation by emails and SMS? Is issuance of prospectus

considered to be a case of ‘advertisement’?
According to section 2(b) which defines ‘advertisement, any medium adopted in
soliciting for sale would be covered under the said definition, including SMS or
emails or prospectus.
Does the term ‘allottee’ include secondary sales?

According to section 2(d) an allottee includes a person who acquires the apartment/
plot through transfer or sale but does not include a person to whom such plot/
apartment is given on rent.
Is ‘open parking areas’ a part of ‘common areas’?

Section 2(n) defines ‘common areas’ to include ‘open parking areas’, thus open
parking areas cannot be sold to the allottees.
Are ‘community and commercial facilities’ which are provided in a real estate project part
of ‘common areas’?
Section 2(n) defines ‘common areas’ to include ‘community and commercial
facilities’, thus they are an integral part of the project, to be handed over to the
Association of Allottees.
What is the difference between the term ‘completion certificate’ and ‘occupancy
certificate’?
Section 2 (zf) and section 2(q) respectively, define ‘occupancy certificate’ and
‘completion certificate’. Occupancy certificate relates to the occupation of the
apartment/building, which has provision for civic infrastructure such as water,
sanitation and electricity and is habitable. Completion certificate relates to the
completion of the entire project certifying that the project has been developed
according to the sanctioned plan, layout plan and specifications, as approved by the
competent authority.
What happens in case of jurisdictions (States/UTs) which do not provide for both the
‘occupancy certificate’ and the ‘completion certificate’?
Section 2 (zf) and section 2(q) respectively, define ‘occupancy certificate’ and
‘completion certificate’. The two definitions are very broad and use the term ‘by
whatever name called’. Thus, if in a Municipal area only one certificate is issued
which provides for both the aspects covered under the two definitions, it would
suffice the requirements under the Act.
What is the definition of ‘garage’ and can it be sold by the promoter independent of an
‘apartment’?
Section 2(y) defines the term ‘garage’, which can be sold to the allottee independent
of the ‘apartment’.
Does the Act cover both residential and commercial real estate?
The Act covers both residential and commercial real estate. Section 2(e) defines
‘apartment’ and section 2(j) defines ‘building’ which include both residential and
commercial real estate. Commercial real estate is a broad definition and includes all
non-residential purposes except industrial uses.
What if application for registration of the real estate project is incomplete?

If the application for the registration of the project is not complete as required under
the Act or the Rules and Regulations made thereunder, the Authority may grant an
opportunity to the promoter to complete the application in all respects. However, in
case of noncompliance the Authority has the power to reject the application, after
giving an opportunity to the promoter of being heard.
What is the promoter’s obligations regarding veracity of the advertisement or prospectus?

As per section 12 the promoter is responsible for the veracity of all information
contained in the advertisement and the prospectus. In case of any loss sustained
by any person due to false information contained therein, the promoter is liable to
make good the loss sustained due to the same.
Can the promoter collect any amount of money towards booking of the apartment/ plot?
Section 13 provides that the promoter cannot accept a sum more than 10 percent
of the price of the apartment/ plot as an advance payment/ application fees. For any
further collection towards the apartment/ plot cost, the promoter is required to enter
into an ‘Agreement for Sale’ with the allottee.
What is the ‘Agreement for Sale’ and is it binding on the ‘promoter’ and the ‘allottee’?
As per section 13(2) the appropriate Government is required to specify through
Rules the ‘Agreement for Sale’ to be entered into between the promoter and the
allottee. This Agreement is binding on the parties, however, internal flexibility could
be provided in the said Agreement for Sale, for determination / insertion of other
provisions as decided between the parties, provided these are not contrary to any
provision of the Act or Rules, and of the principles of fairness and equity.
Can the promoter modify/ amend the sanctioned plans or project specifications after their
having been approved by the competent authority and disclosed to the allottees?
As per section 14 of the Act the promoter can only modify/ amend the sanctioned
plans or project specifications, after they have been approved by the competent
authority and disclosure to the allottees, to the extent of minor additions or
alterations.
However, in case of major modification/ alteration, the promoter can modify the
sanctioned plans or project specification only after taking approval from two thirds
of the allottees. For arriving at the number of two third allottees, the number of
apartments held by the promoter will be excluded. Also, irrespective of the number
of apartments held by an allottee or family members (as defined in Sec 2(x)) he/she
shall only be entitled to one vote.
What is the period for which the promoter is liable for any structural defects etc. in the
project / apartment etc.?
As per section 14(2) the promoter shall be liable for 5 years form the date of handing
over of possession to the allottee towards structural defect or any other defect as
specified therein.
What percentage of amounts for real estate project from allottees should be deposited in
a separate account?
The developer shall deposit 70% of amounts realised for real estate project from
allottees, in a separate account to be maintained in a scheduled bank to cover cost
of construction and land cost and shall be used only for that purpose.
What are the rules for withdrawal by developer from such account?
The developer shall withdraw amounts from separate account, to cover cost of
project, in proportion to percentage of completion of project.
What is the time limit for grant of registration by RERA?

Registration by RERA shall be granted within 30 days from date of application.
RERA shall also provide registration number, Login ID and password to applicant
for accessing website of Authority and to create his/her web page and to fill details
of proposed project.
What is the time limit for rejection of application by RERA?

RERA shall communicate in writing the reasons for rejection of application within 30
days from date of application.
What if RERA fails to grant registration or reject application?
If RERA fails to grant registration or reject application, project shall be deemed to
have been registered. RERA shall also within 7 days (from expiry of 30 days) provide
registration number, Login ID and password to applicant for accessing website of
Authority and to create his web page and to fill details of proposed project.
What is the validity of the registration granted by RERA?

Registration shall be valid for a period declared by promoter for completion of project
or phase.
Is the Real Estate Act applicable to Ongoing/Existing Real Estate projects?

Yes, as per section 3(1) of the Act, ongoing / existing projects, which have not
received completion certificate are covered under the Act. The said section is
reproduced below:
“……Provided that projects that are ongoing on the date of commencement of this Act
and for which the completion certificate has not been issued, the promoter shall make an
application to the Authority for registration of the said project within a period of three
months from the date of commencement of this Act……” (RERA ACT & LAW)
Can the registration once granted by RERA be revoked?

Yes, RERA can revoke registration on receipt of a complaint or on recommendation
of competent authority.
What acts lead to revocation of registration by RERA?

The following four acts are lead to revocation of registration by RERA:
➢ Promoter makes default in doing anything under Act / Rules / Regulations.
➢ Promoter violates any terms or conditions of approval given by competent
authority.
➢ Promoter is involved in any kind of unfair practice or irregularities.
➢ Promoter indulges in any fraudulent practices.
What is the role of RERA after revocation of registration?

➢ RERA shall debar promoter from accessing its website in relation to that project
and specify his name in list of defaulters and display his photograph on its website
and also inform other Real Estate Regulatory Authority in other States and Union
territories about such revocation or registration.
➢ RERA shall facilitate remaining development works to be carried out in
accordance with provisions of section 8.
➢ RERA shall direct the bank holding the project back account, to freeze account,
and take necessary actions, including consequent de-freezing of said account,
towards facilitating remaining development works in accordance with provisions
of section 8.
➢ RERA may, to protect interest of allottees or in public interest, issue such
directions as it may deem necessary.
What is the obligation of RERA consequent upon lapse of or on revocation of registration?

Upon lapse of or on revocation of registration, RERA may consult Appropriate
Government to carry out remaining development works by competent authority or
by association of allottees or in any other manner, as may be determined by RERA.
Does the Act impose restriction on period of extension to be granted by RERA?

Yes, RERA may in reasonable circumstances, without default on part of promoter,
based on facts of each case, extend registration granted to a project for such time
as it considers necessary, which shall, in aggregate, not exceed a period of 1 year.
Does this Act need consent / ratification from State Governments to be applicable in
states?
No, as RERA is not a Constitutional Amendment Act affecting the States, no consent
/ ratification, by whatever name called is required. States are bound to implement
the Act according to the timelines provided therein.
What if the promoter is unable to complete the project as stipulated in the affidavit? Does
the promoter have to file a fresh application for registration?
Registration granted may be extended by RERA on an application made by
promoter due to force majeure. Also, RERA may in reasonable circumstances,
without default on part of promoter, based on facts of each case, extend registration
granted to a project for such time as it considers necessary, which shall, in
aggregate, not exceed a period of 1 year.
Is there a time limit imposed under the Act for getting the accounts of promoter audited?
Yes, the promoter shall get his accounts audited within 6 months after end of every
financial year by a chartered accountant in practice and shall produce a statement
of accounts duly certified and signed by such chartered accountant and it shall be
verified during audit that amounts collected for a particular project have been utilised
for project and withdrawal has been in compliance with proportion to percentage of
completion of project.
I am a promoter and I have an existing project on date of commencement of this Act but
completion certificate has not been issued. Is registration still mandatory?
Yes, the promoter shall make an application to RERA within 3 months from date of
commencement of Act.
Does the definition of ‘promoter’ include public bodies such as Development Authorities
and Housing Boards?
The Act covers all bodies (private and public) which develop real estate projects for
sale to the general public. Section 2(zk) defines the term ‘promoter’ which includes
both private and public real estate promoters. Thus, both Development Authorities
and the Housing Boards, when involved in sale are covered under the Act.
What is the penalty prescribed for non-registration of a project under the Act?
If any promoter fails to register as per Act, he shall be liable to a penalty which may
extend up to ten per cent of the estimated cost of the real estate project. On
continued violation, he shall be punishable with imprisonment for a term which may
extend up to three years or with fine which may extend up to a further ten per cent
of the estimated cost of the real estate project, or with both.
How does the Act Impact Joint Promoters or joint Venture Agreements or cases of joint
development with land owner on revenue share basis or area share basis, where landlord
and promoter are two different parties but both are beneficiaries of sale of project?
The Act makes both the Promoters and the landlord or any such parties which are
beneficiary of a sale of a project and receive payments from allottees as Co-
Promoters and hence liable to adhere to the provisions of the Act and Rules and
Regulations made there under.
Is it compulsory for the promoter to register the project immediately after he gets
sanctioned approvals?
Promoter has to register the project before he starts any form of advertising,
marketing, booking, selling, offer for selling or inviting people to purchase plots,
apartment or buildings.
Will ongoing Project have to stop sales or construction till receiving the Registration?
At the end of ninety days from the date of notification of Section 3 of the Act, the
promoter of an ongoing project shall not advertise, market, book, sell or offer for sale
or invite persons to purchase in any manner any plot, apartment or building, unless
he registers the project.
If an ongoing project is registered under RERA, then will the Act be applicable for the
entire project, or will it be applicable only to units sold after registration?
Registration is of the Project/Phase and hence the provisions of the Act are
applicable to all units of the Project/Phase.
Can the promoter change the plans of subsequent phases after registration of the 1st
phase?
The Act puts an obligation on a promoter to obtain consent of each allottee, if he
wants to change the building plans for the phase that is registered. If a subsequent
phase has not been registered, the promoter can change the plans of the
subsequent phases without obtaining consent of the allottees from current / ongoing
phases. However, if the subsequent phases are also registered, consent of
allottees, of the concerned phases, would be needed as mentioned in section 14 of
the Act.
If the promoter needs to change the plans of an on-going project post registration, will
he need the consent of the pre-registration purchasers?
RERA protects the interest of all the Allottees; including those who have executed
an agreement before the project is registered under its provisions Hence, if the
promoter wants to change the plans post registration, then consent of all pre-
registration allottees shall be required as well.
The promoter can hand over the common amenities only after completing subsequent
phases. What should he commit to the customer for the registered phase?
A promoter should meticulously plan the buildings of the registered phase &
common areas and then declare the individual date of handing over possession of
the building & common areas. Each phase along with the development works shall
have to completed and handed over to the allottee within the time frame defined by
the promoter, during registration, for that phase of the project.
Is insurance of the project compulsory? What are the provisions regarding Insurance?
Promoter has to obtain all such insurance as notified by the State Government. So
insurance will be compulsory only after the Notification is issued by the State
Government. The Act says that the State Government can prescribe various types
of insurance including but not limited to
a) Title of the land and building as a part of the real estate project; and
b) Construction of the real estate project.
The promoter is liable to pay the insurance premium before transferring the same to
the allottee / association of allottees. The documents related to insurance will have
to be handed over to the association of allottees when the same is formed.
Can project finance taken by promoters from financial institutions be withdrawn from
designated 70% account?
Yes, if this is declared at the time of registration and subject to provisions of Section
4 of the Act (Registration of Real Estate Projects, Registration of Real Estate
Agents, Rates of Interest and Disclosures on Website) Rules, 2017 made there
under. However, the money withdrawn should be utilized towards construction
expenses of the project, on priority.
In case of joint development with landowner on revenue share basis or area share
basis, whether landowner’s component could be withdrawn from designated account of
70%?
The Act makes both the Promoters and the landowner or any such parties which
are beneficiary of a sale of a project and receive payments from allottees, as Co-
Promoters and hence liable to adhere to the provisions of the Act and Rules and
Regulations made there under. The withdrawal of money would be subject to
provisions of Section 4 of the Act.
Whether money collected from allottees towards stamp duty, registration, share money
for society, deposits for maintenance, corpus funds, infrastructure charges, parking
charges etc., are required to be deposited in the designated bank account (70 %)?
Yes, since these are part of the project cost.
If due to a change in government policy, the promoter is entitled to additional FSI etc.,
can the promoter build additional floors in a registered ongoing project where initially
those floors were not planned?
Yes, but consent of allottees would be needed as mentioned in section 14 of the
Act.
How will the Act, Rules and Regulations affect advertisement of projects with many
phases?
A promoter would be allowed to advertise, market, book, sell or offer to sell or invite
persons to purchase plot, apartment or building in a phase of a real estate project,
only if the said phase is registered. A promoter cannot advertise, commit or sell
amenities or facilities that are in a subsequent phase which is still not registered.
What are the rights and duties of the allottees under the Act?
Section 19 provides for the various rights of the allottees. This section specifies
various rights which the allottees have, including those which the promoters are
liable to fulfill based on the agreement entered into with the allottees, namely– stage-
wise schedule of completion of the project and the services, claim timely possession
of the apartment/ plot, entitlement to necessary documents and plans etc.
Section 20 provides for the various duties of the allottees, which provide for matters
relating to payment regarding the apartment/ plot, liability towards interest for delay
in payment, responsibility to take possession, participate in formation of association
etc.
What if an adjoining land is purchased by the promoter? Can he continue with same
registration?
No, it has to be separately registered if the said adjoining land was not a part of the
project which has been registered.
What should the promoter do in case the particular brand of fixtures and fittings as
mentioned in the specifications are not available in the market since the production of that
type is stopped by the supplier? Will the promoter still be liable in such case? And what
in case fixture/fittings do not give guarantee for more than five years.
In accordance with section 14 of the Act, the promoter should take previous consent
of the concerned allottee.
What if Part OC is received for the project: is it exempt from registration?

No
Estimated Cost should be submitted only for area for which approvals/plans cleared as
on date of registration of project or it should also include costs even for the proposed
future expected area to be generated? (Bearing in mind the pros and cons for the figures
depending solely on estimated costs)
Estimated cost of the whole project that has been put up for registration has to be
indicated while applying for registration.
Registration: Are various certificates (Architect, Engineer, and CA) required at the time of
registration?
Please refer to the Forms 1, 2 and 3 of Real Estate Regulatory Authority (General)
Regulations 2017.
Does developer need to submit the certificates to Banker or retain with him?
The original certificates have to be retained by the promoter because the same are
required to be verified and audited by the statutory auditor of the promoter's
company at the end of every financial year. Copies may also have to be submitted
to the concerned bank, if demanded by them.
Separate Bank Account: can escrow account opened with the Bank from whom loans are
availed, be treated as Separate Bank Account for a RERA registered project.
No. A separate bank account needs to be opened in accordance with the provisions
of the Act and rules made there under.
Can separate account be more than one since at times there might be multiple lenders in
same project (building wise lender) though developer might register the project at one go.
No. There should be one designated bank account for every registered project or
registered phase of a project.
Sometimes buyer is ready and gives undertaking that he is ok to give money beyond 10%
however does not want to register. Should it be allowed?
No. Section 13(1) of the Act prohibits the promoter from taking more than 10% of
the cost of apartment without entering into a written agreement for sale, duly
registered.
In the Online Registration Form for Projects, It is mandatory to upload Details of

Encumbrances Certificate. However, my project has no encumbrances so what do I
upload??
If your project has no encumbrances, then you can upload a self-certification stating
that your project has no encumbrances.
What is the time period within which the Authority is required to dispose of any matter that
is brought to it for consideration?
Section 29 provides that the Authority should endeavour to dispose of the questions
/ complaints as expeditiously as possible but not later than sixty days from the date
of filing the same. However, where it could not be disposed of during the said period
the Authority is required to record its reasons for the same.
Are the civil courts and consumer forums barred from entertaining disputes under the
Act?
As per section 79 of the Act civil courts are barred from entertaining disputes (suits
or proceedings) in respect of matters which the Authority or the adjudicating officer
or the Appellate Tribunal is empowered under the Act to determine. However, the
consumer forums (National, State or District) have not been barred from the ambit
of the Act.
Section 71 proviso permits the complainant to withdraw his complaint as regards
matters under section 12, 14, 18 and section 19, from the consumer forum and file
it with the adjudicating officer appointed under the Act.
Can a complainant approach both the Regulatory Authority / adjudicating officer and the
consumer forums for the same disputes?
The laws of the country do not permit forum shopping, thus, an aggrieved can only
approach one of the two for disputes over the same matter.
(BACK TO INDEX)
66. ROLES AND RESPONSIBILITIES: BRANCH SALES TEAM
OFFICER, AGENCY CHANNEL CO ORDINATOR, CO ORDINATION
DESK OFFICER AND PROCESSING OFFICER:
1) Branch Sales Team (Officer):
1. Contacting branch leads & collecting application/documents from customer

site.
2. Completing KYC & QDE in LOS.
3. Visiting mapped branches on a regular basis to source leads & provide
information about loan products.
4. Keeping track of leads & logged in files and ensuring all documents as per
defined checklist have been received.
5. Providing all the required documents to the CPCs as per rework
requirement.
6. Participating in daily Branch Support huddles & filling the dashboard if
required.
7. Minimum of 1 login per branch per week & same day contact of customer
leads.
8. <5% rework rate.
2) Agency Channel Co Ordinator:
1. To coordinate and monitor the activities of Home Loan Counselors /Home

Loan Advisors/Marketing Consultants/ Marketing Associates empaneled with
that Region.
2. To interface between Agency Channels and processing by receiving the file,
Completing KYC & QDE in LOS and submitting to the Coordination desk.
3. To Counsel and impart necessary job knowledge to outsourced Agents
whenever quality of sourcing has found to be not up to mark.
3. Co Ordination Desk Officer:

Coordination Desks (COD) were created to ensure that Home and Home Related
Loan applications passed on CPCs conform to minimum standards of quality in
terms of completion of application form, availability of required papers and
supporting documents. Each COD is being managed by an Officer supported by
1-2 Associates.
It has been decided that for better coordination, ownership, monitoring & control,
henceforth the COD officials will report to the Head of the RACPC / RASMEC
instead of AGM / CM (Home Loan Sales) (Circular no NBG/RE, H &HD -
HL/36/2019-20 dated 19.07.2019.
Duties and responsibilities:
1) Acknowledge the receipt of physical Home Loan proposal file by clicking on the
“Acknowledge receipt of physical file” button.
2) Conducting initial scrutiny to ensure all checklist documents received & in
sequence.
3) Updating sourcing entity & customer about any missing docs. within 1 hour of
Submission, after noting such deficiencies in check box provided in LOS.
4) Collecting missing documents from sourcing & tracking individual rework rates.
5) COD Officer should raise the requisition for reports from the various empaneled
Agencies (e.g., Lawyers, Valuers, PSS Agents etc.) through the FII (Field
Investigation Initiation). The activities relating to the initiation of Field
Investigation Reports and recording the receipt of such reports in LOS must be
done through “Field Investigation Initiation” screens in LOS, respectively.
6) Obtaining TIR, Valuation and other reports by sourcing entities in BPR centre
from our empaneled Vendors is in contravention of laid down instructions and
fraught with risk.
7) Allocating the files to the Processing Officers.
8) Following up with the Vendors in case of delays in reports.
9) Monitoring & discussing performance with vendors for TAT, sourcing entities
for
i. rework rate & collaborating with the AMT.
ii. Ensuring vendor TATs are in line with Bank norms.
iii. <5% rework rate.
10) To maintain a record of deficiencies found in the files sourcing entity wise and
to
i. discuss about these issues during periodical interactions.
ii. After initiating the necessary reports in FII, the file is to be handed over
to the POs Immediately.
4. Processing Officer:
a. Accept the files allotted by the COD Officer and check for Eligibility.
b. Prioritise processing of complete files with all reports, including DDE in LOS.
c. Preliminary Eligibility Appraisal while reports awaited (KYC & income).
d. Preparing notes as required for PAL applications & high-value loans.
e. Informing customer, sourcing entities & coordination Desk Officer in case of
rework.
f. Updating IT tracking system with file status & rework details.
g. Participating in daily AMT huddles & filling the dashboard if required.
h. Preparing the note for sanction/rejection/Cancellation.
i. Closely interacting with coordination desk to ensure complete documents.
j. After receiving all necessary reports, FIV (Field Investigation Verification) and FIC
(Field Investigation Completion) will be performed by the processing officer.
k. Any rework on all the reports must be initiated and closed.
l. Minimum 4 files are to be sent for sanction per day.
m. Any other work allotted by the AMT leader or Head of CPC.
n. To maintain a record of deficiencies found in the files sourcing entity wise and to
discuss about these issues during periodical interactions.
(BACK TO INDEX)
67. STANDARDIZATION OF COLOR CODING OF FILES AT CPCs:
To standardize the colour coding of files so that uniform practice is followed across the
country to identify and to give priority in processing, depending on whether the proposal
is high value, builder tie-up proposal, sourced by HLC or SSL etc., the following Color
codes have been prescribed:
Sl.no Criteria of Colour coding Colour of the file
1 Proposals emanating from Builder Tie up projects GREEN
irrespective of value or sourcing entity
2 High value proposals and all NRI proposals YELLOW
irrespective of sourcing entity.
(Definition of High value to be decided by the Circle)
3 Other Proposals (which are not under Builder Tie up, ORANGE
High value or NRI) sourced by HLC, MC, MA etc.
4 Other Proposals (which are not under Builder Tie up, BLUE
High value or NRI) sourced by SSL
5 All other proposals (which are not under Builder Tie up, GREY
High value or NRI) sourced by HLST and Branches
(BACK TO INDEX)
68. STANDARD OPERATING PROCEDURE FOR CERSAI UPDATION IN CBS:
In terms of circular no R&DB/CERSAI/115/2019 – 20 Dated 21 Jan 2020, SARFAESI

Chapter-IV A w.e.f 24-01-2020, it should be ensured that all Security Interests are filed
with CERSAI immediately (as per Scenarios given below) in all Home loans except
Suraksha Loans. In Scenario 4, based on agreement to sale, CERSAI can be registered.
Non-filing of charge will result in losing rights of enforcement of securities under
SARFAESI Act and delay in filing of charge will result in losing priority, if any other party
file charge in between. Details for creation of Maker & Checker (both supervising official)
has been enumerated in Home Loan Master Circular.
CERSAI data updation in CBS:

On successful registration of the security interest in CERSAI portal, the data generated
as underneath is required to be incorporated in CBS vide e-circular no. NBG/PBU/HL-
CERSAI/3 / 2013-14 dated 26.04.2013. User has to update the CERSAI details in CBS
and in the mortgage register.
1. EM creation date
2. CERSAI registration date
3. CERSAI asset id
4. Security Interest Id
Different scenarios for CERSAI registration:

Scenario 1: The loan is availed for construction of property where the existing land is in
the name of the borrower.
➢ CERSAI registration can be done along with EM creation based on the sale
deed before disbursement of the loan. Details of the same will be entered in
Register as per Annexure I format given under SOP for Creation of EM.
Scenario 2: The loan is availed for purchase of land under SBI Realty Scheme/ ready to
occupy House/Flat or Semi-finished Flat where Sale Deed / Title deed will be obtained
immediately without any delay on completion of sale transaction.
➢ CERSAI registration can be done along with EM creation on receipt of the sale
deed after disbursement of the loan.
➢ Maximum time period for CERSAI registration is 10 days from the date of
disbursement.
➢ Details of the same will be entered in Register as per Annexure II format given
under SOP for Creation of EM.
Scenario 3: Takeover of Home Loan from other Banks/HFCs/FIs or seller of the property
having loan at other Banks/HFCs/FIs.
➢ CERSAI registration can be done at the time of creation of EM with original

Title Deeds. Maximum time period for CERSAI registration is 30 days from
the date of disbursement.
Scenario 4: The loan is availed for purchase of under construction flat or purchase of plot
under development where the obtention of Sale Deed Title is scheduled to take place on
a date subsequent to the full disbursement of the Home Loan and after completion of the
project.
➢ CERSAI registration can be done based on the agreement of sale. Maximum

time period of CERSAI registration is 15 days from the date of execution of
documents.
Steps for capturing CERSAI details in CBS:
A new screen 63821 has been developed to capture the CERSAI details for all types of
collateral, including property collateral. Details of new screen are provided below:
Navigation: DL/TL Accounts & Services>Security (Primary / Collateral). Customer >
Create > CERSAI Details-Screen 63820.
For Creation / Amend / Enquire maker has to select appropriate option in action field and
input the ‘Collateral number’ field. Then system will lead to screen 63821.
Maker has to select the option EM/RM,
If created, select ‘Y’
• >input date of creation of EM/RM > incorporate Asset id, Security id, CERSAI
registration date.
• If not created, then select ‘N’
• input likely date of creation of EM/RM>incorporate Asset id, Security id, CERSAI
registration date>Select reason for non-creation of EM/RM from drop down.
Set the Action Field to “Create” and “Transmit”.

After Amendment of Security, it should be authorized by Checker.
Workflow of CERSAI updation in CBS & Registers:
At Branch:
Scenario 1
CERSAI Maker/Field Officer enters the details in CERSAI portal and records the Asset id
& Security id generated after authorization by Checker/Branch Manager, in CBS and as
well as in the register (Annexure I) before the disbursement.
Scenario 2 & 3
CERSAI Maker/Field Officer enters the detail in CERSAI portal and records the Asset id
& Security id generated after authorization by Checker/Branch Manager, in CBS and as
well as in the register (Annexure II) on receipt of the Title-deeds.
Scenario 4
CERSAI Maker/Field Officer enters the detail in CERSAI portal based on the agreement
to sale and records the Asset id & Security id generated after authorization by
Checker/Branch Manager, in CBS and as well as in the register (Annexure II).
At CPC:
Scenario 1
AMT wing ensures CERSAI Registration, Recording Asset id & Security id in register
(Annexure I) as well as in CBS (screen 63821) before disbursement of loan.
Scenario 2 & 3
After disbursement, AMT wing diarises for receipt of Title deeds. On receipt of the title-
deeds ensures CERSAI Registration, Recording Asset id & Security id in register
(Annexure II) as well as in CBS (screen 63821).
Scenario 4
After disbursement, AMT wing diarises for receipt of Title deeds and ensures CERSAI
Registration, Recording Asset id & Security id in register (Annexure II) as well as in CBS
based on the agreement to sale.
(BACK TO INDEX)
69. SOP FOR CREATION OF EM:
Creating valid charge over the underlying property for which Home Loan is extended is a
very critical Risk and Compliance function for the Bank. Considering the urgency of the
matter and risk involved, a Standard Operating Procedure has been drawn up
incorporating detailed guidelines regarding maximum time period for creation of EM,
Process to follow for creation of EM, Action to be initiated in case Mortgage is not
completed within the scheduled date for creation of mortgage etc. for the benefit of
Operating Units to minimize confusion and bring clarity for the Operating Units.
Standard Operating Procedure for Creation of Valid Charge on the Underlying Property
Sr Home Loan Maximum Likely Date Process to be If Mortgage is not completed
No Extended for Time Period of Creation followed for Creation within the likely Date of Creation
Purchase of for Creation of EM of EM of EM
Ready to of EM
Occupy
House / Flat /
Under
Construction
Property /
Take - Over
of Home
Loans
1 For purchase As per Bank’s Likely date of
1. An Information Sheet All Loan Accounts where EM is not
of Ready to extant Creation of will be filled in and created within the likely date of
Occupy instruction, EM: 10 Days signed by Creation of Mortgage, following
House / Flat Maximum from the Date Documentation cum actions need to be initiated:
or Semi- time period of Disbursement Officer
a) If EM is not created within 30 days
Finished Flat for EM Disbursement as per Annexure-I
from likely date of Creation,
(Where Sale creation from will be containing the
Inspection of Underlying Property
Deed / Title the Date of entered in following fields:
requires to be carried out as per
Deed will be Disbursement CBS a) Name of the
extant instructions of Bank and
obtained is 10 days. Borrower
details recorded in CBS (Screen No
immediately b) Loan Account No
67083) along with reasons for Non-
without any c) Limit Sanctioned
Creation of EM.
delay on d) Date of Sanction
completion of e) Date of b) Continuous follow up with
Sale Disbursement Customers and regular visit to
Transaction f) Sale Deed Registration Office to be made till
and All Registration Date the Original Sale Deed reaches
transactions 2. This document will RACPC / Branch and EM is created
in State of be checked and by Customers.
Maharashtra signed by Chief
Manager c) Penal Interest @ 2% over and
(Sanctions) and will above the effective interest rate will
be kept with the be recovered from the customers for
Loan Documents the delayed period on the entire
which will be outstanding in cases where valid
subject to Audit. mortgage is not created by the
3. In Screen No SCR: borrowers in favour of the Bank
063821, Select EM within 60 days of execution of Sale
creation “N” and Deed. DGM (B&O) is empowered to
then input the likely waive penal interest in cases where
Date of EM the delay in creating Mortgage
creation as per occurs due to reasons beyond the
Annexure – A. EM control of borrowers.
likely to be created
on a future date
needs to be fulfilled
on or before the
due date.
2 For Disbursement NA In Screen No. SCR: NA
construction will be carried 063821, select EM
of Property out after creation “Y” and then
where the creation of input the Date of EM
existing land EM. Details of creation.
is in the name the same will
of the be entered in CERSAI details are to
Borrower. the Register be filled in CBS.
as per extant Detailed instructions
guidelines given in Circular NO:
circulated NBG / RE, H & HD-I /
vide Circular 104 / 2019-20 dated
No. NBG / 19th March 2020
RE, H & HD-I
/ 101 / 2019-
20 dated 29th
February
2020 and
NBG / RE, H
& HD-I / 104 /
2019-20
dated 19th
March 2020
3 For purchase Likely date of Likely date of An information sheet All loan accounts where EM is not
of Under creation of creation of will be filled in and created within the likely date of
Construction EM will be 45 EM will be as signed by creation of mortgage, following
Flat (Where days from the under: Documentation cum actions need to be initiated:
the obtention date of i) 45 days Disbursement Officer i. CPC/Branch should start
of Title / Sale completion of from as per Annexure-I following up with Builders for
Deed is project as per completion of containing the obtention of Title deeds within 15
scheduled to schedule moratorium or following fields: days of likely date of creation of
take place on given by the expected a) Borrower name: mortgage.
a date builder project b) Loan account no.
ii. Properties required to be
subsequent to whichever is completion c) Limit sanctioned
inspected and inspection details
the full later. period as per d) Sanction date
recorded in CBS as per extant
disbursement schedule e) End date of
guidelines regarding inspection of
of the Home given by moratorium
Property.
Loan and Builder in f) Expected date of
after Agreement of completion of iii. Continuous follow up with
completion of sale project Customers and regular visit to
the Project. document
4 Takeover of Where the (should not g) Likely date of registration office (in case Sale deed
Home Loan obtention of be more than creation of EM executed) to be made till the Original
from other Sale Deed the schedule 2. This document will Sale deed reaches RACPC/Branch
Banks / Title is uploaded in be checked and signed and EM is created by Customers.
HFCs/FIs scheduled to RERA site) by CM (Sanction) and
iv. All loan accounts where EM
where take place on whichever is will be kept with the
is not created within the likely date
property is a date later loan documents which
of creation of mortgage, following
under subsequent will be subject to Audit.
actions need to be initiated.
construction to the full 3. In Screen SCR:
a. Wherever, mortgage could not
and disbursement 063821, select EM
be created within the likely date
(Transactions of the Home creation “N” and then
of creation of mortgage, in
related to Loan and input the likely Date of
addition to regular follow up
takeover of after EM creation as per
process, a review note to be
home loans in completion of Annexure A. EM likely
placed for extension of this date
State of the project. to be created on a
as per Format placed in
Maharashtra future date need to be
Annexure II. The revised date of
irrespective of fulfilled on or before
“Likely date of Creation” will be
nature of the due date.
entered in CBS after obtaining
property viz.
approval from the following
(Possession
authorities as per discretionary
certificate and
power entrusted to them as
completion
under:
Certificate
obtained / Authority Likely Date
Under of Creation
Construction extended by
property.) AGM (Region/ 6 Months
CPC/Branch)
DGM (B&O) 12 Months
GM (Network) 24 Months
v. Penal interest @2% over and

above the agreed interest rate will
be recovered from the customers for
the delayed period on the entire
outstanding in cases where valid
mortgage is not created by the
borrowers in favor of the Bank within
60 days of execution of Sale Deed
or Issue of Possession letter by
Builders / Occupation Certificate –
whichever is earlier. DGM (B&O) is
empowered to waive penal interest
in cases where the delay in creating
Mortgage occurs due to reasons
beyond the control of borrowers.
5 Takeover of The Likely Date of Same as Paragraph 1 Same as Paragraph 1
Home Loan maximum Creation of
from Other time period EM: 30th Day
Banks / HFCs for EM from the
/ FIs where creation from Disbursement
underlying the Date of Date will be
Property is Disbursement entered in
complete, is 30 days. CBS
Possession
taken and
Mortgage
Complete.
Exception reports on EM pending accounts on the basis of likely date creation of EM and policy detailed above will
be generated in coordination with GITC and placed in Branch/RACPC folder . Currently, Dashboard is available in
Project Ganga 2.0 for EM pending cases which are due next month from Likely date creation of EM inserted in CBS.
➢ For Mega / Integrated Township Projects which is not under Builder Tie-Up
Arrangement and Project completion date exceeds 48 Months from the Date of
Sanction of Loan, due care must be exercised while waiving interim security for
sanction of Home Loan. Further, wherever, more than 2 loans are sanctioned in
such Projects by RACPC, the Project should be brought under Builder Tie-Up
Arrangement and progress of Construction should be closely monitored. In case of
Builder Tie-Up Projects, BRT should enter the Project Completion Date in OPAS
site. While carrying out periodical inspection, BRT / RACPC should update the
progress of construction and also update the status of Projects as completed
whenever the Projects are found to be completed(completion/occupancy certificate
received).
➢ A Housing Project will be categorized as “Stalled Project / Unusually Delayed
Project”, if the project is not completed even beyond 2 years from the “updated
RERA completion date”. Such categorization will be done only with the approval
of General Manager (NW).
➢ Borrowers need not be insisted for providing any additional security, good for the
loan amount, where interim security is waived originally. However, approval for
continuation of waiver needs to be obtained from General Manager (Network).
➢ The “Stalled Projects” are to be Quarterly reviewed by Builder Relation Team / CM

/ Manager HLST and the Review Note to be submitted to GM (Network) for
approval. If BRT / HLST team is not available, RACC / RACPC / RASMECCC will
carry out such quarterly review.
➢ The project can continue as “Stalled Project” for 3 Years i.e, up to 5 years from
“RERA completion date”, subject to periodic quarterly reviews. After 5 years from
the “RERA completion date”, if the project further needs to be continued as “Stalled
Project”, a 1-year extension can be given with the approval of Circle CGM.
➢ After 6 years (including extension period) from the RERA completion date of such
project(s), or if it is found that there are no chances of revival of the project(s), the
underlying security of the Loan Account will be removed, with the approval of
General Manager (Network). The system will take care of appropriate Risk Weight
as per the extant Basel norms on removal of underlying security of loan account.
Further, the borrower will have the option either (i) provide collateral security to the
extent of 100 % the outstanding amount, or (ii) Penal Interest @ 2% over and
above the effective interest rate will be charged from the date of removal of
collateral security in the underlying Home Loan account.
➢ In addition to above, Banks extant guidelines regarding Inspection of Properties viz

– Post Disbursement Inspection within 15 days in respect of all loan disbursement,
thereafter every quarter for the first year to ensure Mortgage formalities have been
completed, Banks charge on Property noted and Possession of the Property is
taken by the Borrower.
(BACK TO INDEX)
Annexure – I
Information Sheet for entering “Likely Date of Creation of Mortgage” in CBS
(For Purchase of Ready to Occupy House / Flat / Unit or Semi-Finished Flat where
Sale Deed will be obtained immediately without delay)
Sr No Parameter Detailed Description
1 Name of the Borrower
2 Mobile Number of the Borrower
3 Home Loan Account Number
4 Limit Sanctioned
5 Date of Sanction
6 Date of Disbursement
7 Sale Deed Registration Date
Name of the Builder
(In case of Builder Project)
8
Name of the Project:
Contact Person of the Builder for
9
follow-up
Post Disbursement Inspection
10
and Details:
Likely Date of Creation of EM
11 (Maximum 10 days from
Disbursement)
Prepared By:
______________________
Checked By: _____________________
Signature:
Signature: _______________________
________________________
Name: __________________________
Name:
___________________________
Designation: Chief Manager / Manager
(Sanction / AMT)
Designation: Documentation cum
Disbursement Officer
PF Index: ______________
PF Index: _______________
Date: _________________________
Date: _______________________
(This signed document should be kept in the Loan File for Record)
MASTER CIRCULAR ON HOME & HOME RELATED LOANS (FOR INTERNAL CIRCULATION ONLY) 263
Information Sheet for entering “Likely Date of Creation of Mortgage” in CBS
(For Purchase of Under Construction House / Flat / Unit where Sale Deed is
scheduled to take place on a date subsequent to the full Disbursement of Home
Loan and after Completion of the Project)
Sr No Parameter Detailed Description
1 Name of the Borrower
2 Mobile Number of the Borrower
3 Home Loan Account Number
4 Limit Sanctioned
5 Date of Sanction
Expected date of Completion of
the Project / House etc. as per
6
Schedule given by the Builder in
Agreement to Sale
Expected Date of Final
7 Disbursement as per Schedule
given by the Builder
8 Likely Date of Creation of EM
Name of the Builder
(In case of Builder Project)
9
Name of the Project:
Contact Person of the Builder for
10
follow-up
Prepared By:
______________________
Checked By: _____________________
Signature:
Signature: _______________________
________________________
Name: __________________________
Name:
___________________________
Designation: Chief Manager / Manager
(Sanction / AMT)
Designation: Documentation cum
Disbursement Officer
PF Index: ______________
PF Index: _______________
Date: _________________________
Date: _______________________
(Likely Date of Creation in Under Construction Property – 45 days from completion
of Moratorium or Expected Project Completion Date whichever is later)
(This signed document should be kept in the Loan File for record)
Annexure – II
Format for declaring a Builder Project as Stalled / Unusually Delayed Project
Approved by:
Name: ___________________________ Signature: __________________
Designation: ______________________ Date: ______________________
Name of the Centre

Circle
Network
Name of the Module (If any)
No.
2 Detail of Contact person Name:
(SPOC) of the builder / Designation:
Project Mobile No.:
e-mail Id:
3 Project Name
4 Project Address
5 Project OPAS ID (If
approved under Builder tie
Up / Cleared project)
6 Whether all approvals are (Yes / No)
available
7 If any approval still (Yes / No)
pending / awaited If Yes, specify:
8 Name of the Bank / HFCs
/ NBFCs who also have
approved the projects
9 a. Whether Project has (Yes / No)
been registered under
RERA
b. If yes, specify RERA registration number:
Date of registration:
c. If No, specify reasons
10 Builder finance for (Yes / No)
construction availed
If yes, specify Name of the bank:
Loan Amount:
IRAC:
11 Date of latest visit to the Date:
project site Visiting official Name:
/ executive detail Designation:
12 Commencement of the Month:
project construction date Year:
13 Expected date of Date:
completion of the project
14 a. Status of construction (Details)
b.Whether any
unsatisfactory features If Yes, specify the details with duration of delay
observed / noticed /
reported during
construction of the project
/ delays as per the
schedule of construction
c. Duration of Delay from
expected date of
completion as per original
Schedule provided by
Builder
15 Whether the delay Yes / No
occurred in completing the
project is beyond 24
months from completion
date of the project, as per
RERA
16 Total inventory in the No. of Units:
project
17 Inventory sold so far in Number of units:
approved project Amount:
18 No. of units financed by
SBI:
Penetration %
19 Whether any (Yes / No)
unsatisfactory features If Yes, specify
reported in latest TIR /
Search report
20 Whether latest valuation (Yes / No)
report obtained If yes, Name and Mobile No. of valuer:
21 Recommendation for categorizing the project as Stalled / Unusually Delayed
project stating reasons:

Name: _________________________ Signature: _______________
Designation: ____________________ Date: ___________________
Annexure – III
Format for Quarterly review of Stalled / Unusually Delayed Project
Approved by:
Name: __________________________ Signature: __________________
Designation: _____________________ Date: ______________________
Name of the Centre

Circle
Network
Name of the Module (If any)
No.
2 Detail of Contact person (SPOC) Name:
of the builder / Project Designation:
Mobile No.:
e-mail Id:
3 Project Name
4 Project Address
5 Project OPAS ID (If approved
under Builder tie Up / Cleared
project)
6 Whether all approvals are (Yes / No)
available
7 If any approval still pending / (Yes / No)
awaited If Yes, specify:
8 Name of the Bank / HFCs /
NBFCs who also have approved
the projects
9 a. Whether Project has been (Yes / No)
registered under RERA
b. If yes, specify RERA registration number:
Date of registration:
c. If No, specify reasons
10 Builder finance for construction (Yes / No)
availed
If yes, specify Name of the bank:
Loan Amount:
IRAC:
11 Date of latest visit to the project Date:
site Name:
Visiting official / executive detail Designation:
12 Commencement of the project Month:
construction date Year:
13 Expected date of completion of Date:
the project
14 Date of declaring the project as
Stalled Project / Unusually
Delayed Project
15 a. Status of construction
b. Duration of Delay from If Yes, specify details
expected date of completion as
per original Schedule provided by
Builder
c. Whether any unsatisfactory
features observed / noticed /
reported during construction of
the project / delays as per the
schedule of construction
16 Total inventory in the project No. of Units:
17 Inventory sold so far in approved Number of units:
project Amount:
18 No. of units financed by SBI:
19 Whether any unsatisfactory (Yes / No)
features reported in latest TIR / If Yes, specify
Search report
20 Whether latest valuation report (Yes / No)
obtained If yes, Name and Mobile No. of valuer:
21 Review of Stalled / Unusually Delayed Project:
Name: __________________________ Signature: __________________

Designation: _____________________ Date: _____________________
(BACK TO INDEX)
70. MASTER DATA ON DETAILS OF DEVIATIONS PERMITTED /
DEVIATION APPROVING AUTHORITY
No. Request Particulars EXISTING Initiated Revised
Type By
Approving Approving Approving Approving
Authority Authority Authority BPR Authority for
(R&DB) (FIMM) Branches Non-BPR
Branches Branches (Revised) Branches
(Existing) (Existing) (Revised - under
Image Based
Processing)
1 Deviation No. of Co- AGM AGM (RBO), Sourcing AGM (Region) / AGM (Region)
Request applicants (Region) / FIMM (Branch)
(including AGM
Primary (Branch)
Applicant)
Greater than 3
2 Deviation Employment Sanctioning Sanctioning Sourcing Sanctioning Sanctioning
Request Contract is Not Authority Authority and / or Authority (where Authority (where
Renewable (where (where Processing Sanctioning Sanctioning
Sanctioning Sanctioning Authority is upto Authority is upto
Authority is Authority is SMGS-V) SMGS-V)
upto SMGS- upto SMGS-
V) V)
AGM Branch AGM (CPC) AGM CPC AGM (Region)
/ CPC (Where (Where (where
(Where Sanctioning Sanctioning Sanctioning
Sanctioning Authority is Authority is Authority is
Authority is beyond above SMGS - beyond SMGS-V)
above SMGS SMGS - V) V)
- V)
3 Deviation Break in service AGM AGM (RBO) Sourcing AGM (Region) / AGM (Region)
Request beyond the (Branch) / FIMM (Branch)
period of 3 Region
months in last 2
years
4 Deviation Non-Availability AGM AGM (RBO) Sourcing AGM (Region) / AGM (Region)
Request of Form-16 or (Branch) / FIMM (Branch)
ITR for last 2 Region
years
5 Deviation Balance Transfer AGM (RBO) / AGM (RBO) Sourcing AGM (Region) / AGM (Region)
Request and Property (Branch) FIMM (Branch)
Under
Construction and
Interim Security
OR Third-Party
Guarantee
(TPG) is Not
Available
6 Deviation Acquiring DGM (B&O) DGM (Sales) Processing DGM (B&O) DGM (B&O)
Request residential (where (where (where (where
property from Sanctioning Sanctioning Sanctioning Sanctioning
their own close Authority is Authority is Authority is Up to Authority is Up to
relatives other Up to SMGS- Up to SMGS- SMGS-V) SMGS-V)
than spouse V) V)
such as parents,
siblings etc. Sanctioning Sanctioning Sanctioning Sanctioning
Authority Authority Authority (where Authority (where
(where (where Sanctioning Sanctioning
Sanctioning Sanctioning Authority is Authority is above
Authority is Authority is above SMGS-V) SMGS-V)
above above
SMGS-V) SMGS-V)
Type By
Image Based
Processing)
7 Deviation Value of Another AGM AGM (RBO) Sourcing AGM (Branch) / AGM (Region)
Request immovable (Branch) / FIMM AGM (RBO)
residential AGM (RBO)
property (other
than primary
security) is
atleast 125% of
the value of the
Home Loan
sanctioned.
8 Deviation Atleast One Chief Chief Sourcing Chief Manager Chief Manager
Request Credit Card Manager Manager and / or (CPC) (RACC) / CM
default with (CPC) (CPC) Processing Credit (RBO)
amount Less
than or equal to
INR 10,000
9 Deviation Atleast One For Loans For Loans Sourcing For Loans For Loans
Request Credit Card sanctioned sanctioned at and / or sanctioned at sanctioned at
default with by RACPC Branches / Processing CPC (RACPC / RACC - AGM
amount Greater and Other RACC RASMECCC) - (Region)
than INR 10,000 CPCs - AGM AGM (RBO) AGM (CPC)
of the CPC FIMM
For Loans For Loans For Loans For Loans

sanctioned sanctioned sanctioned by sanctioned by
by by Committees - Committees -
Committees - Committees - Sanctioning Sanctioning
Sanctioning Sanctioning Authority Authority
Authority Authority
For For For Loans For Loans
proposals proposals sanctioned by sanctioned by
sanctioned sanctioned Committees - Committees -
by DGM by DGM Sanctioning Sanctioning
(B&O) - (Sales) - Authority Authority
Sanctioning Sanctioning
Authority Authority
10 Deviation Atleast One Non- For BPR For Loans Sourcing For BPR For Non-BPR
Request Credit Card Branches - sanctioned at and / or Branches - AGM Branches – AGM
default with AGM Branches / Processing (CPC) or (Region) or
amount Less (Branch) / RACC concerned Credit concerned Credit
than or equal to (CPC) or AGM (RBO) Committee Committee
INR 10,000 concerned FIMM
Credit
Committee
For Non-BPR
Branches –
AGM (RBO)
or concerned
Credit
Committee
11 Deviation Atleast One Non- DGM (B&O) DGM (Sales) Sourcing DGM (B&O) for sanctions upto the
Request Credit Card for sanctions for sanctions and / or rank of AGM (SMGS-V) or the
default with upto the rank upto the rank Processing concerned Credit Committee
amount Greater of DGM or of DGM or
than INR 10,000 the the
and less than or concerned concerned
equal to INR Credt Comt Credt Com
50,000
12 Deviation Moratorium is AGM AGM (RBO), Sourcing AGM (Region) / AGM (Branch) /
Request between 18 to 24 (Branch) / FIMM (Branch) (Region)
months and (RBO)
Type By
Image Based
Processing)
Property is under
Builder Tie-Up
13 Deviation Moratorium is GM - GM - FIMM Sourcing GM - Network GM - Network

Request between 18 to 24 Network Network
months and
Property is not
under Builder
Tie-Up
Request above 24 months Network Network
and upto 36
months
Request above 36 months Network Network
and upto 48
months and
Property is under
Builder Tie-Up
16 Deviation Age of NRI AGM AGM (RBO), Sourcing AGM (Region) / AGM (Region)
Request customer is (Region) / FIMM (Branch)
Greater than 60 (Branch)
and less than or
equal to 70
17 Deviation Overseas CIR is AGM AGM (RBO), Sourcing AGM (Region / AGM (Region)
Request Not Available for (Region / FIMM Branch / HLST)
NRI Customer Branch /
HLST)
18 Deviation Individual Tax AGM AGM (RBO), Sourcing AGM (Region / AGM (Region)
Request Returns Not (Region / FIMM Branch / HLST)
Available for NRI Branch /
customer HLST)
19 Deviation NRI Customer AGM AGM (RBO), Sourcing AGM (Region) / AGM (Region)
Request has completed (Region) / FIMM (Branch)
Contract Tenure (Branch)
of less than 6
months abroad
and overall Job
Contract Tenure
is less than 2
years
20 Deviation Location of Plot GM - GM - FIMM Sourcing GM - Network GM - Network
Request is Outside Network Network
Municipal /
Corporation area
and plot not
developed /
allotted by Govt.
Bodies /
Development
Authorities
21 Deviation Lien on AGM AGM (RBO), Sourcing AGM (Region) / AGM (Region)
Request Provident Fund (Region) / FIMM (Branch)
(For Property in (Branch)
Hilly / Tribal
area)
Type By
Image Based
Processing)
22 Deviation Property in Hilly / AGM AGM (RBO), Sourcing AGM (Region) / AGM (Region)
Request Tribal area and (Region) / FIMM (Branch)
Liquid Collateral (Branch)
is Greater than
15% and less
than or equal to
30% of the Loan
Amount (Upto 10
Lakhs)
23 Deviation Property in AGM AGM (RBO), Sourcing AGM (Region) / AGM (Region)
Request Hilly/Tribal area (Region) / FIMM (Branch)
and Liquid (Branch)
Collateral is Less
than or equal to
50% of the Loan
Amount and
Check-off is not
available
24 Deviation Proposal not CGM - Circle CGM - Circle Sourcing CGM - Circle CGM - Circle
Request being considered
under CRE
Home Loan
25 Administrative ITR for last 2 DGM (B&O) DGM (Sales) Sourcing DGM (B&O) DGM (B&O)
Clearance years filed in
same financial
year
26 Administrative Loan Purpose is GM - GM - FIMM Sourcing GM - Network GM - Network
Clearance Repair or Network Network
renovate an
existing house /
flat and Loan
Amount Applied
is Greater than
10 lacs
27 Administrative Pari-passu AGM AGM (RBO), Sourcing AGM (Region) / AGM (Region)
Clearance charge required (Region) / FIMM (Branch)
and Loan AGM
Amount Applied (Branch)
is Upto 30 lacs
28 Administrative Pari-passu GM-Network GM-Network Sourcing GM-Network GM-Network
Clearance charge required
and Loan
Amount Applied
is Greater than
30 lacs
29 Administrative Age of Property Next higher Next higher Sourcing DGM (B&O) DGM (B&O)
Clearance is more than 15 authority of authority of and / or
years with Sanctioning Sanctioning Processing Next higher Next higher
Expected Authority Authority authority of authority of
longevity of (i.e., (i.e., Sanctioning Sanctioning
structure and Controlling Controlling Authority (i.e., Authority (i.e.,
Unexpired Lease Officer) Officer) Controlling Controlling
Period (for Officer) Officer)
Leasehold
property only) is
at-least 5 years
more than Loan
Tenure
30 Deviation Concession in DMD (Retail- DMD (Retail- Sourcing DMD (Retail- DMD (Retail-
Request Processing Fees PB&RE) PB&RE) PB&RE / PB&RE / Vertical)
Vertical)
Type By
Image Based
Processing)
31 Deviation Change in DMD (Retail- DMD (Retail- Sourcing DMD (Retail- DMD (Retail-
Request Product PB&RE) PB&RE) PB&RE / PB&RE / Vertical)
Parameters Vertical)
(BACK TO INDEX)
71. REHBU CIRCULAR REFERENCES:
Circular Date Department Serial Title
REHBU-BUILDER FINANCE STANDARD

NBG/RE,H^HD- OPERATING PROCEDURE (SOP) FOR
17/10/2022
BF/35/2022 - 23 SANCTION OF LOANS FOR
RESIDENTIAL HOUSING PROJECTS
NBG/RE,H^HD-HL
REHBU: FESTIVE CAMPAIGN AB KI
04/10/2022 CAMPA/34/2022 -
BAAR, DUS HAZAAR
23
REAL ESTATE AND HOUSING

BUSINESS UNIT – HOME LOANS &
NBG/RE,H&HD-
01/10/2022 HOME RELATED LOAN: ROLL OUT OF
HL/33/2022 - 23
VVM SIO MOBILE APP FOR PRE
SANCTION SURVEY
REHBU – HOME LOANS - MANDATORY

NBG/RE,H&HD-
28/09/2022 USAGE OF VENDOR VERIFICATION
HL/32/2022 - 23
MODULE (VVM)
NBG/RE,H&HD- REHBU: SOP ON DOCUMENTATION

20/09/2022
HL/31/2022 - 23 OFFICER IN RLMS
NBG/RE,H&HD- RLMS: MODIFICATION OF SOP ON

20/09/2022
HL/30/2022 - 23 DISBURSEMENT MODULE
NBG/RE,H^HD-
REHBU: NATIONAL LEVEL CORPORATE
16/09/2022 HLC/MC/29/2022 -
HLC (NLCH)
23
NBG/RE,H&HD- RAAS JOURNEY FOR OUTSOURCING

15/09/2022
HL/28/2022 - 23 ENTITIES

NBG/RE,H&HD- BUSINESS UNIT- REALTY LOAN
09/09/2022
HL/27/2022 - 23 MODIFICATION IN OPERATING
INSTRUCTIONS
NBG/RE,H^HD-
HL REHBU: CAMPAIGN FOR P-LAP (LOAN
30/08/2022
CAMPA/25/2022 AGAINST PROPERTY) 'THE SECOND LAP'
- 23
REHBU: OUTSOURCED ENTITIES (OES)

NBG/RE,H^HD- HLC, HLA, MC AGREEMENTS WITH
06/08/2022 HLC/MC/24/2022 OUTSOURCED ENTITIES & GDPR
- 23 COMPLIANCE SSL OBTENTION OF
CONSENT FORM
NBG/RE,H^HD-
REHBU: CAMPAIGN FOR TAKEOVER
HL
02/08/2022 HOME LOANS (1ST AUG TO 30TH SEP 22)
CAMPA/23/2022
TAKEOVER KA AMRIT KAL
- 23
NBG/RE,H^HD-
HL REHBU: CAMPAIGN FOR NIL SOURCING
01/07/2022
CAMPA/22/2022 BRANCHES BOUNCE BACK
- 23
REHBU: BUILDER FINANCE CAMPAIGN:

NBG/RE,H&HD-
01/07/2022 “AAROHAN” CAMPAIGN PERIOD:
HL/21/2022 - 23
01.06.2022 TO 30.09.2022
REAL ESTATE AND HOUSING BUSINESS

NBG/RE,H&HD-
29/06/2022 UNIT – MAXGAIN AMENDMENT IN
HL/20/2022 - 23
PRODUCT PARAMETERS

NBG/RE,H&HD-
29/06/2022 UNIT – PRIVILEGE & SHAURYA HL
HL/19/2022 - 23
AMENDMENT IN PRODUCT PARAMETERS
NBG/RE,H^HD-
REHBU: CAMPAIGN FOR P-LAP (LOAN
HL
18/06/2022 AGAINST PROPERTY) "THE FIRST LAP-
CAMPA/18/2022
FREEDOM RUN"
- 23

NBG/RE,H&HD- UNIT – HOME & HOME RELATED LOANS
03/06/2022
HL/17/2022 - 23 INTEREST RATE SWITCHOVER –
STANDARD OPERATING PROCEDURE
REVISION OF PRODUCT FEATURES IN

EXISTING SCHEMES (I) BUILDER
FINANCE FOR RESIDENTIAL HOUSING
NBG/RE,H^HD-
02/06/2022 PROJECTS (BFRHP) (II) SBI GRIH
BF/16/2022 - 23
NIRMAN PROJECT FINANCE SCHEME
FOR AFFORDABLE HOUSING
PROJECTS (GN-AHP)
REHBU: REVIEW OF PROCESSING FEE

NBG/RE,H&HD-
31/05/2022 FOR REVERSE MORTGAGE LOANS
HL/15/2022 - 23
(RML)
REHBU: SUN-SET OF BUILDER

RELATED SCHEMES 1. FLEXIBLE
NBG/RE,H&HD-
30/05/2022 MARGIN PAYMENT OPTION SCHEME
HL/14/2022 - 23
(FMPOS) 2.PRE-EMI INTEREST BY
BUILDERS SCHEME
PRUDENTIAL NORMS ON INCOME

RECOGNITION ASSETS
NBG/RE,H&HD-
27/05/2022 CLASSIFICATION AND PROVISIONING
HL/13/2022 - 23
PERTAINING TO ADVANCES:
CLARIFICATIONS
LOAN AGAINST PROPERTY (P-LAP)

ROLL OUT OF END-TO-END JOURNEY
NBG/RE,H^HD-
27/05/2022 THROUGH NEW DIGITAL
LAP/12/2022 - 23
APPLICATIONS RAAS/RLMS AND
RELEASE OF SOPS

NBG/RE,H&HD- BUSINESS UNIT – HOME & HOME
26/05/2022
HL/11/2022 - 23 RELATED LOANS CRP APPLICABLE ON
TOPUP LOANS

NBG/RE,H&HD-
17/05/2022 BUSINESS UNIT – HOME LOANS SOP
HL/10/2022 - 23
ON DISBURSEMENT MODULE - RLMS
ROLL OUT OF HOME TOP-UP LOANS

NBG/RE,H^HD- JOURNEY AT RAAS/RLMS
13/05/2022 HOME APPLICATIONS AND RELEASE OF
TOP/9/2022 - 23 STANDARD OPERATING PROCEDURE
(SOPS)/ USER MANUALS

NBG/RE,H&HD- BUSINESS UNIT – HOME LOANS ADMIN
09/05/2022
HL/8/2022 - 23 MODULE FOR VENDOR VERIFICATION
MODULE (VVM)
NBG/RE,H^HD- REHBU HOME LOAN SOURCING ENTITY

07/05/2022 HLC/MC/7/2022 - HLC/HLA/MA & MC REVIEW OF TERMS
23 OF ENGAGEMENT
SOP MIGRATION OF ACCOUNTS AND

NBG/RE,H&HD-
18/04/2022 FILES FROM BRANCH(ES) CPCS TO
HL/6/2022 - 23
RACPCS RASMECS
NBG/RE,H^HD-HL
REHBU: CAMPAIGN: 6T6 (TARGET 6
11/04/2022 CAMPA/5/2022 -
TRILLION)
23

NBG/RE,H&HD- BUSINESS UNIT – HOME LOANS
07/04/2022
HL/4/2022 - 23 MODIFICATION IN RISK SCORING
MODEL (RSM)
REAL ESTATE & HOUSING BUSINESS

NBG/RE,H&HD- UNIT: HOME AND HOME RELATED
07/04/2022
HL/3/2022 - 23 LOANS MODIFICATIONS IN INTEREST
CARD RATES WEF 01.04.2022
REHBU-HOME LOANS: SOP FLAGGING

NBG/RE,H&HD- OF PARTIALLY DISBURSED HOME
06/04/2022
HL/2/2022 - 23 LOANS IN CBS AS FURTHER
DISBURSEMENT NOT REQUIRED
REHBU: HOME RELATED LOANS

NBG/RE,H&HD-
01/04/2022 ARRANGEMENT LETTER FOR
HL/1/2022 - 23
SURAKSHA LOANS

30/03/2022
INSTRUCTIONS – CLARIFICATION

15/03/2022
INSTRUCTIONS
NBG/RE,H&HD- UNIFORM LAYOUT FOR RACPCS AND

24/02/2022
HL/61/2021 - 22 RASMECS
NBG/RE,H&HD- DMS PROCESS MODIFICATIONS GMB

17/02/2022
HL/60/2021 - 22 AND LAYOUT MAPS
REAL ESTATE HOUSING BUSINESS

NBG/RE,H&HD- UNIT (REHBU) GROWTH CAMPAIGN –
08/02/2022
HL/59/2021 - 22 “AMEYA” (NO BOUNDARIES FOR
PERFORMANCE)
OPENING OF NEW RACPCS IN EVERY

NBG/RE,H&HD-
03/02/2022 REGIONAL BUSINESS OFFICE (RBO)
HL/58/2021 - 22
HAVING POTENTIAL
NBG/RE,H^HD-HL HL CAMPAIGN FOR DIGITAL

01/02/2022 CAMPA/57/2021 - CONVERSION " DIGITAL GRAND PRIX-
22 THE RACE TO THE TOP"
REHBU – HOME & HOME RELATED

NBG/RE,H&HD- LOANS SMART HOME TOP-UP & YONO
28/01/2022
HL/56/2021 - 22 INSTA HOME TOP-UP LOAN REVISION
IN MAXIMUM LOAN LIMIT
NBG/RE,H&HD- MODIFIED HOME LOAN APPLICATION

28/01/2022
HL/55/2021 - 22 FORM
NBG/RE,H^HD-
REHBU: HOME TOP UP LOANS
19/01/2022 HOME
CAMPAIGN: KHUSHIYON KA TOP UP
TOP/54/2021 - 22
NBG/RE,H&HD- REHBU LOANS: DELIVERY OF TITLE

17/01/2022
HL/53/2021 - 22 DEEDS
NBG/RE,H^HD-
REHBU: CONCESSIONS IN HOME TOP
12/01/2022 HOME
UP LOANS UP TO 31.03.2022
TOP/52/2021 - 22
STANDARD OPERATING PROCEDURE

NBG/RE,H&HD- (SOP) HOME LOAN JOURNEY ON YONO
01/01/2022
HL/51/2021 - 22 APPLICATION INSTA HOME TOP-UP
LOAN – YONO APPLICATION
NBG/RE,H^HD-HL REHBU: EXTENSION OF FESTIVE

01/01/2022 CAMPA/50/2021 - CAMAPAIGN IN HOME LOANS
22 01.01.2022 TO 31.03.2022

NBG/RE,H&HD- BUSINESS UNIT – MASTER CIRCULAR
17/12/2021
HL/49/2021 - 22 HOME & HOME RELATED LOANS
UPDATED AS ON 30/09/2021
NBG/RE,H&HD- REHBU-CRE HOME LOANS-

09/12/2021
HL/48/2021 - 22 PROCEDURE TO BE FOLLOWED IN CBS
NBG/RE,H&HD- REHBU – HOME LOANS: REVERSE

08/12/2021
HL/47/2021 - 22 MORTGAGE LOAN CLARIFICATION
REHBU: BUILDER FINANCE FOR

NBG/RE,H^HD- RESIDENTIAL HOUSING PROJECTS
07/12/2021
BF/46/2021 - 22 ENHANCEMENT IN EXPOSURE CEILING
FOR R&DB BRANCHES
NBG/RE,H^HD-
REHBU: HLC ENHANCED PAY-OUT
01/12/2021 HLC/MC/45/2021 -
STRUCTURE UP TO 31.03.2022
22
NBG/RE,H&HD- CLOSURE OF TERM LOAN ACCOUNTS

29/11/2021
HL/44/2021 - 22 AT CPCS
NBG/RE,H&HD- STANDARD OPERATING PROCEDURE

12/11/2021
HP/43/2021 - 22 (SOP) ON BUILDER TIE-UP
NBG/RE,H^HD-HL
REHBU: GROWTH CAMPAIGN -MISSION
10/11/2021 CAMPA/42/2021 -
10000 CR
22
NBG/RE,H&HD- REHBU: UNBUNDLING OF

08/11/2021
HL/41/2021 - 22 CONSOLIDATED PROCESSING FEE

NBG/RE,H^HD-HL
BUSINESS UNIT: HOME TOP UP LOANS
03/11/2021 CAMPA/40/2021 -
FESTIVE CAMPAIGN: “TOP UP KE
22
KHILADI”
NBG/RE,H^HD- REHBU: CONCESSIONS IN HOME LOAN

21/10/2021 HOME TOP UP LOANS & WAIVER OF
TOP/39/2021 - 22 PROCESSING FEE UP TO 31.12.2021
NBG/RE,H^HD-HL
“BATTLE ROYALE”: CONVERSION
06/10/2021 CAMPA/38/2021 -
CAMPAIGN FOR DIGITAL LEADS
22
REHBU: HOME LOANS & HOME

NBG/RE,H&HD-
06/10/2021 RELATED LOANS DELEGATION OF
HL/37/2021 - 22
FINANCIAL POWERS
INTRODUCTION OF IMAGE BASED

NBG/RE,H&HD- UNDERWRITING PROCESS INTO
05/10/2021
HL/36/2021 - 22 DIGITAL PLATFORM RETAIL LOAN
MANAGEMENT SOLUTION (RLMS)
REHBU: HOME LOANS / HOME TOP UP

LOAN PRE-SANCTION SURVEY OF
NBG/RE,H&HD-
04/10/2021 OFFICE / WORKPLACE ADDRESS
HL/35/2021 - 22
WAIVER OF PSS OF WORKPLACE OF
SALARIED EMLOYEES UPTO 31.03.2022
Date Circular No Subject
23.09.2021 REAL ESTATE AND HOUSING BUSINESS UNIT –
NBG/RE,H&HD-
HOME LOANS COMPENDIUM OF DEVIATIONS AND
HL/33/2021 - 22
APPROVING AUTHORITY
22.09.2021 REAL ESTATE AND HOUSING BUSINESS UNIT –
NBG/RE,H&HD-
HOME LOANS RATIONALISATION OF INTEREST
HL/32/2021 - 22
RATE SWTICHOVER FEES
13.09.2021 NBG/RE,H&HD-
HL REHBU: CONCESSION IN HOME LOAN DURING
CAMPA/31/2021 - FESTIVE CAMPAIGN
22
31.08.2021 NBG/RE,H&HD- THEO BALANCE CHANGE FROM FRONT END: STAFF
HL/30/2021 - 22 ACCOUNTS AND DECREASE IN THEO BALANCE
25.08.2021 NBG/RE,H&HD- DMS -STANDING OPERATING PRODECURE

HL/29/2021 - 22 (SOP)
10.08.2021 NBG/RE,H&HD-
Discretion to CGM, Circles for Concession in ROI
HL/27/2021 - 22
10.08.2021 NBG/RE,H&HD-
P Lap- Review
HL/26/2021 - 22
10.08.2021 NBG/RE,H&HD-
REVERSE MORTGAGE LOAN Review
HL/25/2021 - 22
10.08.2021 NBG/RE,H&HD- OTS Scheme 2021-22 for Deceased Home Loan

HL/24/2021 - 22 Borrowers
29.07.2021 NBG/RE,H&HD-
WAIVER OF PSS OF WORKPLACE OF SALARIED
HL/22/2021 - 22
EMLOYEES UPTO 30.09.2021
20.07.2021 BRIDGE LOAN – SUNSETTING
17.07.2021 NBG/RE,H&HD-
Resolution Framework 2.0 For Covid-19 Related
HL/19/2021 - 22
Stress- SOP for Operating Functionaries
17.07.2021 NBG/RE,H&HD- Changes in Repayment Schedule Amendment
HL/18/2021 - 22 Functionality (Per Segment Loans) - SOP
05.07.2021 NBG/RE,H&HD- PRIVILEGE & SHAURYA HOME LOAN PRIVILEGE
HL/17/2021 - 22 LOAN – CLARIFICATION
02.06.2021 NBG/RE,H&HD- SBI EARNEST MONEY DEPOSIT SCHEME

HL/14/2021 - 22 MODIFICATIONS
19.05.2021 Digital Platforms Retail Assets Acquisition Solution

NBG/RE,H&HD- (RAAS) and Retail Loan Management System
HL/12/2021 - 22 (RLMS) User Manual/ Standard Operating
Procedure (SOP)
12.05.2021 NBG/RE,H&HD- EMPANELMENT OF HOME LOAN COUNSELORS

HL/11/2021 - 22 (HLCs)
15.04.2021 Roll Out Of Digital Platforms RAAS (Retail Assets

NBG/RE,H&HD-
Acquisition Solution), RLMS (Retail Loan
HL/5/2021 - 22
Management System) For End To End Management
Of Home Loan Journey
07.04.2021 NBG/RE,H&HD- Standard Operating Procedure for Creation Of
HL/2/2021 - 22 Mortgage
23.03.2020 Home Loans and Home Related Loans:
NBG/RE,H&HD-
Disbursement Of Loan Amount Through LOS
HL/106/2019 – 20
Standard Operating Procedure
29.01.2020 NBG/RE,H&HD-
HL/4/2020 – 21 Home Loans: Modification in Operating Instructions
18.05.2020 NBG/RE,H&HD-
Sbi Home Loan: PAL (Pre-Approved Limit) Review /
HL/10/2020 – 21
Modifications
05.06.2020 NBG/RE,H&HD-
Home Loans Sbi Realty Scheme
HL/12/2020 – 21
Modification/Review
22.06.2020 NBG/RE,H&HD- Recording Of Deviations, Approvals and
HL/15/2020 – 21 Concessions Approved by The Competent Authority
in LOS
09.07.2020 Sbi Life: Modification in Claim Settlement Process
NBG/RE,H&HD-
for SBI Life, Rinn Raksha, Dhanraksha and Super
HL/19/2020 – 21
Suraksha
07.07.2020 NBG/RE,H&HD- Home Loan and Home Related Loan Verification of
HL/22/2020 – 21 Documents to Prevent Frauds
22.07.2020 NBG/RE,H&HD-
Home Loans -Switch Over Fee: Sbi Suraksha Loan
HL/24/2020 – 21
30.07.2020 NBG/RE,H&HD-
Abhilasha Home Loan Scheme: Repositioning of
HL/27/2020 – 21
Products Under PMAY(U)- CLSS
03.08.2020 NBG/RE,H&HD-
CCCF II Meetings Action Points: De-Dupe in LOS
HL/29/2020 – 21
For Same Property
dated
04.08.2020 NBG/RE,H^HD-
Home Loans Review Of Empanelment Process of
HLC/MC/30/2020
HLC, HLA & MC
– 21
04.09.2020 NBG/RE,H&HD-
Real Estate and Housing Business Unit – Home
HL/36/2020 – 21
Loans Reporting Structure For The FIMM Vertical
03.10.2020 NBG/RE,H^HD-
HOME Processing Of Smart Home Top Up Loan Application
TOP/44/2020 – 21 Through Retail Loan Management System (Rlms)
13.10.2020 NBG/RE,H&HD-
Home Loan Frauds Caution Advice of Builders
HL/48/2020 – 21
Involved / Suspected In Frauds
19.10.2020 NBG/RE,H&HD-
Home Loans and Home Related Loans Valuation -
HL/52/2020 – 21
Reiteration Of Guidelines
20.11.2020 NBG/RE,H^HD-
HOME
Yono Insta Home Top Up Loan Modification
TOP/59/2020 – 21
23.11.2020 NBG/RE,H&HD-
Home Loans Sbi Realty Scheme Compendium of
HL/60/2020 – 21
Instructions
NBG/RE,H&HD- Home Related Loan New Product: Special Scheme
HL/62/2020 - 21 for Smart Home Top Up Loan
NBG/RE,H^HD-
Home Related Loan New Product: Special Scheme
HOME
for Home Top Up Loan
TOP/63/2020 - 21
30.12.2020 NBG/RE,H&HD-
Home Loans Compendium of Deviations and
HL/68/2020 – 21
Approving Authority – Clarifications
30.12.2020 Rehbu: Home Loans and Home Related Loans
NBG/RE,H&HD-
Transfer Of Home Loan Account From Home Branch
HL/69/2020 – 21
To Another Branch
13.02.2019 NBG/RE,H&HD-
SOP-Home Loan Interest Certificate
HL/58/2018 – 19
07.03.2019 NBG/RE,H&HD- Review of RACPC process: format to be submitted
HL/63/2018 – 19 by the Home Loan sourcing entities
11.03.2019 NBG/RE,H^HD-
Clarification on commission payable to HLC, HLA,
HLC/MC/64/2018
MC & MA
– 19
12.03.2019 NBG/RE,H&HD-
SBI CRE Home Loan Scheme: review/ modifications
HL/65/2018 – 19
13.03.2019
NBG/RE,H&HD- SBI CAP SECURITIES (SSL): sourcing of home loan
HL/66/2018 – 19 business: Payment of commission to SSL
14.03.2019 NBG/RE,H&HD- New product: Home Loans for employees of
HL/67/2018 – 19 government of KERALA
22.03.2019 NBG/RE,H^HD-
Review of rate of commission payable to HLC, HLA,
HLC/MC/68/2018
MC & MA
– 19
30.03.2019 NBG/RE,H&HD-
Guidelines under builder tie up: modifications
HL/69/2018 – 19
29.03.2019 NBG/RE,H^HD- Personal Loan Against Property(P-LAP):
LAP/1/2019 – 20 modifications
05.04.2019 NBG/RE,H&HD-
Change in sanction/ control of home loans in LOS
HL/2/2019 – 20
15.04.2019 NBG/RE,H&HD-
Cleared Builder projects
HL/7/2019 – 20
15.04.2019 NBG/RE,H&HD- SBI TOP UP Loans for TRIBAL PLUS for home loan
HL/8/2019 – 20 borrowers
15.04.2019 NBG/RE,H&HD- Home Loans/Home Related loans- modification in
HL/9/2019 – 20 operating instructions
22.04.2019 NBG/RE,H&HD-
Access of ocas platform for branch users/HLST
HL/13/2019 – 20
22.04.2019 NBG/RE,H&HD- Uploading of monthly project inspection report in
HL/14/2019 – 20 OPAS
06.05.2019 NBG/RE,H^HD-
HOME Yono: Insta Home Top-Up Loan
TOP/16/2019 – 20
15.05.2019
Non-Salaried Segment Differential Offering Scheme:
NBG/RE,H&HD-
Mortgage Guarantee from India Mortgage Guarantee
HL/17/2019 – 20
Corporation (IMGC)
29.05.2019 NBG/RE,H&HD-
SBI Realty scheme - review/modifications
HL/21/2019 - 20
25.06.2019 NBG/RE,H&HD-
Maxgain home loan - clarification
HL/26/2019 - 20
28.06.2019
NBG/RE,H&HD- Introduction of new product: Home Loan Linked to
HL/27/2019 - 20 REPO LINKED LENDING RATE(RLLR)
05.07.2019 NBG/RE,H&HD- End to end process flow: initiation of various reports
HL/32/2019 - 20 by COD officer of CPCS
08.07.2019
NBG/RE,H&HD- Home Loan Linked to REPO LINKED LENDING
HL/33/2019 - 20 RATE (RLLR) takeover of home loans
19.07.2019 NBG/RE,H&HD- Revised reporting structure for COD officers at
HL/36/2019 - 20 RACPCs and RASMECs
02.08.2019 NBG/RE,H&HD-
SBI Realty Scheme
HL/38/2019 - 20
02.08.2019 NBG/RE,H&HD-
Pre EMI-interest by Builder scheme
HL/39/2019 - 20
07.08.2019 NBG/RE,H&HD- Home loans Flexible margin payment option scheme
HL/42/2019 – 20 (FMPOS)
21.08.2019 NBG/RE,H&HD- Home Loan linked to REPO LINKED LENDING
HL/43/2019 – 20 RATE (RLLR)
21.08.2019 NBG/RE,H&HD- Home Loan linked to REPO LINKED LENDING
HL/44/2019 – 20 RATE (RLLR)
23.08.2019 NBG/RE,H&HD-
Non availability of ECS/NACH/SI mandate
HL/45/2019 – 20
29.08.2019 NBG/RE,H&HD- Risk mitigation: non- BTU project against which
HP/48/2019 – 20 more than 10 HLs sanctioned
31.08.2019
NBG/RE,H&HD- Launch of home loan to individual (term loan) over
HL/50/2019 – 20 Contactless lending platform (CLP)
31.08.2019 NBG/RE,H&HD-
SBI Realty SCHEME - modification
HL/52/2019 – 20
31.08.2019 NBG/RE,H&HD- Home loans and Home Related loans: Modifications
HL/53/2019 – 20 in operating instructions- clarification
09.09.2019 NBG/RE,H&HD- Home loan linked to Repo linked Lending rate
HL/54/2019 – 20 (RLLR)
18.09.2019 NBG/RE,H&HD-
Home loan linked to Repo linked lending rate (RLLR)
HL/56/2019 – 20
30.09.2019 External Benchmark Lending Rate (EBLR): New
NBG/RE,H&HD-
interest rate structure for Home loan and Home
HL/57/2019 – 20
Related loan products
10.10.2019 NBG/RE,H&HD-
Home Loans capitalisation of PRE-EMI INTEREST
HL/64/2019 – 20
14.10.2019 Standard Operating Procedure (SOP): Switch over
NBG/RE,H&HD-
option to existing Home loan & Home related loan
HL/65/2019 – 20
borrowers to the current EBLR rate
17.10.2019 Roll out of Vendor verification module: online
NBG/RE,H&HD-
initiation and receipt of reports of vendors by the
HL/66/2019 – 20
COD officers at RACPCs/RASMECs
23.10.2019 Home loans: conversion of existing term loan
NBG/RE,H&HD-
account to Maxgain account and vice versa-
HL/70/2019 – 20
modifications
04.11.2019 NBG/RE,H&HD- Home loans and Home Top up loans- consolidated
HL/72/2019-20 processing fee
05.11.2019 NBG/RE,H&HD-
Home Loans- most important terms and conditions
HL/73/2019 – 20
07.11.2019
NBG/RE,H&HD- Discontinuance of home loans in non-reviewed
HP/74/2019 – 20 projects under builder tie-ups
14.11.2019 CLSS- PMAY(U): nomination of SBI AS CENTRAL
NBG/RE,H&HD-
NODAL AGENCY (CNA) and revamping of subsidy
HL/76/2019 – 20
claim process
16.11.2019 NBG/RE,H&HD- Home loans: Conversion from term loan to Maxgain
HL/78/2019 – 20 and vice versa: modifications
21.11.2019 NBG/RE,H&HD-
NRI home loan scheme -modification
HL/79/2019 – 20
25.11.2019 HOME LOANS AND HOME TOP-UP loans:
NBG/RE,H&HD-
Standard Operating Procedure (SOP) for accounting
HL/80/2019 – 20
of “Consolidated Processing fee”
09.12.2019 HOME LOANS a. de-linking of Suraksha accounts b.
NBG/RE,H&HD-
carry over of SBI LIFE policy to new account number
HL/84/2019 – 20
after conversion of loan facility
18.12.2019 NBG/RE,H&HD- Home loans extension of charge over home loan
HL/87/2019 – 20 property
20.12.2019 NBG/RE,H&HD- Home loans and Home Top-up loans: “Consolidated
HL/89/2019 – 20 Processing Fee” modifications
18.01.2020 NBG/RE,H&HD-
Home loan and Home Top up loan- LTV ratio
HL/92/2019 – 20
05.02.2020 NBG/RE,H&HD- Discretionary power to approve concession in switch
HL/95/2019 – 20 over fee-withdrawal
11.02.2020 NBG/RE,H&HD- Aadhar consent from eligible beneficiaries under
HL/97/2019 – 20 PMAY (U)
24.02.2020 NBG/RE,H&HD- Roll out of VVM: clarification on obtaining physical
HL/100/2019 – 20 copies of all the reports
29.02.2020 NBG/RE,H&HD-
SOP for creation of EM and noting in CBS
HL/101/2019 – 20
19.03.2020 NBG/RE,H&HD-
HL//104//2019 – SOP for CERSAI Registration and noting in CBS
20
31.03.2020 NBG/RE,H&HD-
HL/107 //2019 – REHBU – Valuation
20
09.04.2018 Review of Marketing Associates (MA) empanelment
NBG/RE,H&HD- and service charges payment process for corporate
HL/2/2018 – 19 builders/ developers having national/ circle level
MOUs
09.04.2018 NBG/RE,H&HD-
Home Loans SBI New Suraksha- modification
HL/3/2018 – 19
20.04.2018 NBG/RE,H&HD- Home Loans introduction of new product “Smart
HL/5/2018 – 19 Home Top-Up Loan”
26.04.2018 NBG/RE,H^HD-
Personal - Loan against Property: modifications
LAP/7/2018 – 19
27.04.2018 NBG/RE,H&HD-
& HL/8/2018 – 19
20.06.2018 and PMAY-CLSS: Modifications
NBG/RE,H&HD-
HL/15/2018 – 19
27.04.2018 NBG/RE,H^HD-
& HOME
Home Top Up loans: Modifications
16.11.2018 TOP/9/2018 – 19
and
NBG/RE,H&HD-
HL/40/2018 – 19
16.05.2018 NBG/RE,H&HD- Home Loans: Modification in operating instructions
HL/11/2018 – 19
23.05.2018 NBG/RE,H&HD- SBI "Tribal Plus" scheme - modifications
HL/13/2018 – 19
23.05.2018 NBG/RE,H&HD- Migration of pre-sanction credit process from non-
HL/14/2018 – 19 BPR branches to LPCs / RACCs / RBOs
09.08.2018 NBG/RE,H&HD- SOP-Home Loan interest certificate
HL/19/2018 – 19
15.09.2018 NBG/RE,H&HD- Change in policy guidelines under builder tie-up
and HL/25/2018 – 19
27.11.2018 and
NBG/RE,H&HD-
HL/43/2018 – 19
19.09.2018 NBG/RE,H &HD- i)SBI Realty loan-extension of maximum period of
& HL/29/2018-19 construction
19.10.2018 & ii) SBI Realty scheme- Modification
NBG/ RE,H&HD-
HL /33/2018 – 19
19.10.2018 NBG/RE,H&HD- Earnest Money Deposit scheme review /
HL/32/2018 – 19 modifications
03.11.2018 NBG/RE,H&HD- New product: SBI ‘Exclusif’ Home Loan
HL/37/2018 - 19
03.11.2018 NBG/RE,H&HD- Withdrawal of product Green Home Loan

HL/38/2018 - 19
15.11.2018 NBG/RE,H&HD- SBI Reverse Mortgage Loan: review / modifications

HL/39/2018 – 19
19.11.2018 NBG/RE,H&HD- Builder Tie Up: Flexible Margin Payment Option
HL/41/2018 – 19 Scheme (FMPOS): review / modifications
26.11.2018 NBG/RE,H&HD- YONO- Project Lotus initiative e2e digitisation of

HL/42/2018 – 19 home loans
18.12.2018 NBG/RE,H&HD- Ownership of Corporate Home Loan is moved to
HL/46/2018 – 19 SMEBU
04.01.2019 NBG/RE,H&HD- SBI Home loans – PAL (Pre-Approved Limit)
HL/49/2018 - 19
11.01.2019 NBG/RE,H&HD- Home Loans: security documents
HL/51/2018 - 19
11.05.2017 NBG/RE- RERA Operational Guidelines
RERA/9/2017-18
30.06.2017 NBG/RE- Central KYC Registry (CKYCR)- Customer
CSI/17/2017-18 Information sheet (CIC)
13.07.2017 NBG/RE- Usage of CIRs (Credit Information Reports)
HL/19/2017-18
02.08.2017 NBG/RE- Capital Adequacy Framework (LTV/Risk
HL/22/2017-18 Weight/Provisioning)
19.08.2017 NBG/RE- PMAY Eligibility Check- HL application Form
HL/24/2017-18
16.09.2017 NBG/RE- LAP-Modification
HL/27/2017-18
12.10.2017 NBG/Re- Clarification on Operating Instructions
HL/31/2017-18
13.10.2017 NBG/Re- TIR- SOP
HL/32/2017-18
21.10.2017 NBG/Re- Pre-EMI Interest by Builders scheme- Modification
HL/35/2017-18
23.10.2017 NBG/RE- Central Registry of Outsourcing Agents
HL/36/2017-18 (HLC/HLA/MC/MA & SSL)
01.01.2018 NBG/RE- Review of Rate of commission to HLC/HLA/MC &
HLC/MC/45/2017 MA
-18
17.01.2018 NBG/RE- Clarification: Review of Rate of commission to
HLC/MC/50/2017 HLC/HLA/MC & MA
-18
23.05.2017 NBG/Re- Clarification: Annual Slab of Commission
HLC/MC/11
10.11.2017 NBG/HLC/MC/40/ Payment of commission to HLC/HLA/MC/ MA &
2017-18 SSL- GST SOP
1.30.10.201 1.NBG/RE- 1. PMAY- Modification in CLSS (EWS/LIG) scheme
7 HL/37/2017-18 2. Clarification on PMAY-CLSS (Urban)
2.NBG/RE- 3. Modification in Existing PMAY-CLSS (MIG I & II)
2.03.02.201 HL/51/2017-18 scheme
8 3.NBG/RE-
HL/54/2017-18
3.14.02.201
8
09.11.2017 4.NBG/RE- Centralised QDE of all SSL proposals
HL/39/2017-18
18.11.2017 NBG/Re- End to End LOS Process Flow
HL/41/2017-18
27.11.2017 NBG/RE-Home Option for Switch-Over & Review of Discretionary
Top/42/2017-18 Powers
28.12.2017 NBG/Re- NRI Home loan- Modified Guidelines
HL/44/2017-18
09.01.2018 NBG/Re- Migration of Pre-sanction Process from Non-BPR
HL/48/2017-18 branches to LPCs/RACCs
29.06.2017 NBG/RE- Apon Ghar- Home loan for Assam Govt Employees
CSI/16/2017-18
03.02.2018 NBG/RE- Suraksha- Modification (Revised RiNnRaksha Policy
HL/52/2017-18 with Single Premium)
23.02.2018 NBG/RE- Staff Individual Housing loan - LOS
HL/55/2017-18
23.02.2018 NBG/RE- RSM for P- LAP scheme
HL/56/2017-18
28.02.2018 NBG/RE-HL/59 Builder Tie up: Audit Observations
26.02.2018 NBG/RE-HL/57 Builder Tie up for Projects Financed by the Bank &
penetration of Home loans
22.03.2018 NBG/RE- Operating Guidelines for Home Loan Counsellors &
HLC/MC/64/2017 Marketing Consultants
– 18
14.03.2018 NBG/RE/63 Recovery of P Fee & Switch Over- BGL a/c
Withdrawn Hamara Ghar
23.02.2017 NBG/REH&HD/6 Switch over option to existing Home loan & Home
3/2016-17 Top up loan- Review of Fee structure &
Discretionary Powers
20.01.2017 NBG/REH&HD/5 Standard Operating Procedure (SOP) for Switchover
7/2016-17 option
02.02.2017 NBG/REH&HD/6 Home loan Interest rate- Review of Discretionary
0/2016-17 Powers to Circle
19.04.2017 NBG/REH&HD/5/ Penal interest/penalty on delayed mortgage
2017 Waiver of Pre-Sanction Survey for CSP customers
Validity of sanction
Documents for professionals/self-employed
customers
Proof of identity
20.04.2017 NBG/REH&HD/6/ Key Fact Sheet to HL borrowers
2017
31.12.2016 NBG/REH&HD/4 Review of Empanelment process of MC/HLC/HLAs
7/2016-17
03.04.2017 NBG/REH&HD/3/ Review of Rate of commission payable to HLCs,
2017-18 HLAs, MCs, MAs & SSL
07.12.2016 NBG/REH&HD/4 Additional Payout for Cross selling of RiNn Raksha
2/2016-17
01.04.2017 NBG/REH&HD/1/ Builder tie-up- Review format
2017-18
17.03.2017 NBG/REH&HD/6 MoU with CREDAI
5/2016-18
05.01.2016 NBG/REH&HD/5 Home loans to Non-Salaried Segment- Differential
3/2016-17 Offerings
04.01.2017 NBG/REH&HD/4 Hamara Ghar - Affordable Housing Product
9/2016-17
04.01.2017 NBG/REH&HD/5 Bridge Home loan
1/2016-17
04.01.2017 NBG/REH&HD/4 Insta Home Top up Loan
8/2016-17
23.11.2016 1.NBG/REH&HD/ SBI Realty
& 40/2016-17
09.02.2017 &
2.NBG/REH&HD/
61/2016-17
31.03.2017 NBG/REH&HD/6 PMAY- CLSS
6/2016-17
06.04.2017 NBG/REH&HD/4/ Gram Niwas: Withdrawn
2017-18 Sahayog Niwas: Withdrawn
(BACK TO INDEX)
THE END (PART I)
INDEX
Home Loan Products
1 NRI Home Loans 5 - 16
2 SBI Realty 17 - 40
3 MaxGain Home Loan 41 - 53
4 CRE Home Loan 54 - 57
5 Flexi-Pay Home Loan 58 - 64
6 Privilege & Shaurya Home Loan 65 - 71
7 Home loans to Non-Salaried Segment- Differential Offerings 72 - 84
8 Tribal Plus 85 - 93
9 Apon Ghar - Home Loans for Employees of Government of Assam 94 - 99
10 Home Loan for Employees of Govt Of Kerala 100 - 101
11 PAL (Pre-Approved Loan) 102 - 109
Home Related Products

1 Home Top-Up Loan 111 - 122
2 Personal Loan against Property (P-LAP) 123 - 131
3 YONO Insta Home Top-Up Loan (Digital Product) 132 - 135
4 SMART Home Top-Up Loan 136 - 141
5 Earnest Money Deposit (EMD) Scheme 142 - 146
6 Suraksha Loan (Revised Rinn Raksha, Saral / Smart Shield) 147 - 186
7 Reverse Mortgage Loan 187 - 201
Products kept in Abeyance
1 Insta Home Top-Up Loan 203 - 205
Miscellaneous
1 Credit Risk Guarantee Fund Trust for Low Income Housing in Urban 207 - 211
Areas (CRGFTLIH)
2 Central Registry of Securitization Asset Reconstruction & Security 212 - 237
Interest of India (CERSAI)
3 YONO: Project Lotus initiative2e digitisation of home loans 238 - 250
4 SBI ‘EXCLUSiF’ 251 - 254
5 Vendor Verification Module 255 - 256
6 Contactless Lending Platform (CLP) 257 - 260
7 Online Customer Acquisition System 261 - 263
8 List of NRI Intensive branches 264-266
9 Draft format of the Power of Attorney 267-269
10 Standing Operating Procedure for POA 270-
8 Retail Loan Management System (RLMS) PART-V
(HOME LOAN TO NON RESIDENT INDIANS (NRIs), OVERSEAS CITIZEN OF INDIA
(OIC) AND PERSONS OF INDIAN ORIGIN (PIOs HOLDING A FOREIGN PASSPORT)
1. Purpose
As per Home Loan Scheme
2. Eligibility
Individual (s) over 18 years of age with a steady source of income who
• are Non-Resident Indians (NRIs) holding a valid Indian passport
• are persons of Indian Origin (PIOs) holding a foreign passport
• A person registered as Overseas citizen of India (OCI) holding OCI card
and Foreign Passport
NRIs eligible for Home Loans under the Scheme may include
(i) NRIs, with total work experience of 2 years in India or abroad, who
have taken up jobs / professions / other economic activity abroad for
better prospects
(ii) NRIs with a job contract for a minimum period of 2 years abroad after
completion of 6 months in the employment [AGM (Region) / AGM
Branch may permit deviation in the Minimum tenure abroad] and
presently holding a valid job contract / work permit.
(iii) Indian citizens working abroad on assignments with foreign
Governments/ government agencies or International/Regional
Agencies like the UNO, IMF, World Bank, working with Merchant
Navy etc., Officials of the Central and State Governments and Public
Sector Undertakings deputed abroad on temporary assignments or
posted to their offices (including Indian Diplomatic Missions) abroad.
3. Loan Amount:
Minimum: Rs. 3.00 lacs
Maximum: Maximum permissible loan amount would be determined by EMI / NMI
ratio and LTV ratio criteria as applicable to regular Home Loans scheme for
Resident Indian customers.
Clubbing of income of co-borrowers / guarantors and expected rent accruals on

proposed property will be permitted as per the norms specified for Home Loan
scheme for residents.
3.1 Maximum LTV Ratio:
As applicable under Home Loan Scheme
3.2 Loans for Repairs / Renovation:
Maximum Loan Amount Rs. 10 lacs without deviation. Loans exceeding Rs.
10 lacs will require prior Administrative clearance from General Manager
(NW).
3.3 Furnishings and interiors:
3.4 Sanction of Loans / Administrative Clearance:

As per Home Loan Scheme.
3.5 Houses / Flats over 15 years old

As per Home Loan scheme.
3.6 Facility: Term Loan and Maxgain (As per Home Loan Scheme)
4. Security:
(a) Mortgage:
Considering the high legal expenses involved, normally equitable mortgage by
deposit of title deeds should be obtained. The documents of the landed property /
flat / house, etc. should be examined by the Bank’s advocate and a search report
obtained to the effect that the title is clear and a valid equitable mortgage can be
created. However, registered mortgage over property may be obtained in all cases
where it is considered necessary by the sanctioning authority, or also where title
deeds do not exist.
(b) Other security:
As during the course of purchase of a flat in instalments/construction of
house, if the security is found to be, not free and adequate, additional
security by way of lien over credit balances in deposit accounts,
guarantees of third party, Resident or Non-Resident etc., will be
required. The guarantor should be of adequate means locally or abroad.
The additional security / guarantee may be released, at the discretion
of the Bank, after the house / flat is purchased /constructed and
equitable mortgage is created in favour of the Bank.
(c) If mortgage of the property being financed is not possible, sanctioning

authority may accept, at its discretion, security of adequate value in the
form of Life Insurance policies, Government Promissory Notes, shares/
debentures, gold ornaments or such other tangible security as may be
deemed appropriate, subject to the margins stipulated in the schemes
for finance against the securities concerned.
5. Pari-passu / Second Charge:

No financing to NRIs is permissible on creation of Pari-passu or second charge
over the property except where the first charge noted in favour of HUDCO / HUDA
/ PUDA etc. for any instrument of payment which is not materialised yet.
6. Repayment:
6.1. The repayment by way of Equated Monthly Instalments (EMI) will be
determined on the basis of the current rate of interest. Repayment of the
loan is required to be made by the borrower within a maximum period of
30 years subject to the stipulation that the loan should be liquidated by the
age of 60 years or by the age of retirement, whichever occurs earlier.
The AGM (Region) / (Branch) may permit the repayment of loan up to the
age of 70 years provided the approving authority is satisfied about the
continuity of the income. For example, many NRIs are working in multilateral
organizations like ADB, UNICEF, which offer pension benefits whereas in
some cases retirement age of NRIs are more than 60 years.
6.2. As a further measure of liberalisation, Reserve Bank of India, vide their

A.P.(DIR Series) Circular No.93 dated the 25th May 2004, has allowed the
close relatives (as defined under Section 6 of the Companies Act, 1956)
of the borrower in India to repay the installment of such loans, interest and
other charges, if any, through their bank account directly to the borrower’s
NRI Home Loan account with the Authorised Dealer (i.e. the Bank).
7. Moratorium period:
8. EMI Reset:
As per Home loan Scheme
9. Rate of Interest
As per Home loan Scheme
10. Processing fees: As per Home Loan scheme
11. Take-over of Home Loans:

As there is no restrictive covenant in this regard by RBI, take-over of loans from
other Banks / Housing Finance Companies is permitted, subject to completion of
due diligence as per the Take-over norms of Home Loan Scheme.
12. Insurance:
13. Inspection:
14. KYC Compliance:
(A) KYC Verification:
For NRIs
(i) Attested copy of valid Passport and visa.
(ii) Address proof mentioning the current overseas address such as Utility Bill,
Driving Licence, ID Card, Labour Card, Social Card etc. issued by the
authorities in that country or latest Bank Statement showing overseas
address.
For PIOs / OCIs

I. Attested copy of valid passport and PIO Card / OCI card issued by
Government of India.
II. Address proof mentioning the current overseas address such as Utility Bill,
Driving Licence, ID Card, labour Card, Social Card etc. issued by the
authorities in that country or latest Bank Statement showing overseas
address.
III. The attestation of documents may be done by FOs / Rep. Offices or Indian
Embassy / Consulate or Overseas Notary Public or officials of
Branch/Sourcing outfits based in India.
Resident Co-borrower & POA Holder:

KYC needs to be completed as applicable to the resident India borrowers by
obtaining and scrutinizing the stipulated KYC documents.
The attestation of documents may be done by FOs / Rep. Offices or India

Embassy / Consulate or Overseas Notary Public or officials of Branch / Sourcing
outfits based in India.
(B) Residence & Office Verification
(i) Residence and office address verification by FOs/Rep. Offices at Foreign

centres will not be insisted upon. Instead, copy of the latest address proof
such as Utility Bill, Driving Licence, ID Card, Labour Card, Social Card etc.
issued by the authorities in that country or Bank Statement showing overseas
address proof.
(ii) Attested copy of Office/Business address proof for non-salaried customers.
(iii) The residence verification of India based Co-borrowers / Guarantors/POA
holder, if any, will also be required to be carried out as per extant instruction.
(iv) The attestation of documents may be done by FOs / Rep. Offices or
Embassy/Consulate or Overseas Notary. The date of attestation of such
address proof should not be more than 3 months from the date of sanction of
loan.
(v) As per para-7.3.1(a) of e-Circular No. NBG / BOD-KYC / 66 / 2014-15 dated
14.10.2014, documents accepted for proof of identity should be verified
through internet using website of public / concerned authority wherever such
information is available online.
15.NRI ACCOUNT OF THE APPLICANT(s):

Applicant(s) must maintain an NRI A/c with the Bank.
16. Documentation
As per Home Loan Scheme.
17. Disbursement
18. Employment / Residency Related Documents* to be submitted along with

Application
Photocopies of:
➢ Passport and visa stamped on it
➢ Valid work permit
➢ Employment contract - an English translation duly attested by Employer
/ Consulate / our foreign office / Embassy in case it is in any other
language
➢ Latest salary certificate /slip in original and copy of identity card issued
by the current employer
➢ Details of previous employment
➢ Bank account details for the previous 6 months overseas account
showing salary and savings and Indian account if any.
➢ Proof of residence (driving licence, utility bills, etc.)
➢ Copy of Continuous Discharge Certificate (CDC)-for applicants
employed in the merchant navy.
➢ Proof of income in case of self-employed professionals / businessmen.
➢ Power of Attorney*, if applicable, as per Bank’s specimen- Annexure-IV
and duly notarized proof of residence.
19. POWER OF ATTORNEY:

(i) The Power of Attorney for execution of Home Loan documents will be
restricted to close relatives namely Spouse, Father, Mother, Brother,
Sister, Children, Father-in-Law and Mother-in-Law in respect of NRI /
PIO borrowers. The revised POA format is enclosed at Annexure-II.
(ii) The procedure for execution and handling of POA has been
standardized. The revised procedure is enclosed at Annexure-III.
(iii) After execution of the documents by the POA holder for and on behalf
of NRI / PIO, a written confirmation to be obtained from the NRI / PIO
concerned
(iv) by way of a letter confirming execution of the documents by the POA
holder including creation of security by way of mortgage on formats
given in Annexure-V.
20. DELIVERY RELATED ISSUES:
Proposals sourced by FOs / Rep. Offices
* All Foreign Offices / Rep. Offices will be mapped to select Specialised NRI /
NRI Intensive branches at major BPR centres. List of such select Branches is
enclosed at Annexure-I
* FOs / Rep / Offices will forward all Home Loan Applications / Leads only to
those select / mapped branches. These identified branches will be responsible to
provide end to end services to FOs/Rep. Offices as well as to NRI customers.
Mapped branches will enter sourcing entity code of FOs/Rep. Offices in LOS for
monitoring of sourcing of Home Loans by FOs/Rep. Offices.
* These select branches will be mapped to a specific Account Management

Team (AMT) in identified RACPC. All NRI Home Loan Applications received from
these select/mapped branches will be allotted to the mapped AMT only.
* These select branches will identify one or more Officers (Scale I / II) as
Relationship Manager (NRI Home Loans). He / She, in addition to marketing of
NRI Home Loans, will carry out appraisal of the proposals and submit the
proposal with his/her recommendations to the identified AMT in RACPC for
sanction. RM (NRI HL) will be responsible for obtention of all relevant documents
including TIR and valuation reports necessary for appraisal of the loan proposal.
* RM (NRI HL) will be the single point of contact for all Applicants and FOs /
Rep. Offices for NRI Home Loan related issues. Their contact details will be
shared with all FOs/Rep. Offices by NRI Department.
NRI Home Loan proposals sourced by other BPR Branches:

Other branches and sourcing outfits will continue to market and source NRI Home
Loan proposals directly. All such proposals will be processed by an identified
AMT in each of the RACPCs.
NRI Home Loan proposals sourced by Non-BPR Branches:
Non-BPR Branches will continue to source NRI Home Loan proposals. However,
processing and sanction of such NRI Home Loan proposals will be done by LPCs
only, without any exception.
21. TAT for NRI Home Loans:
Undernoted TAT is proposed for disposal of NRI Home Loans to ensure timely
delivery:
(i) NRI Home Loans, where proposed property
is under Builder Tie-up : 12 days
(ii) NRI Home Loans, where proposed property

is out of Builder Tie-up: 16 days : 16 days
(i) TAT will be counted from the date of receipt of complete Home Loan proposal at
concerned Home Branch.
The processing of the loan proposal will be initiated by Branches / CPCs based
on the scanned copy of documents subject to procurement of hard copies of
documents before sanction of the loan.
Separate Product Codes for NRI Loans have been set up in CBS and LOS for
tracking of TAT and volume of business sourced by different entities. The list of
product codes for NRI Home Loan is as follows:
22. PLACE OF AVAILING THE HOME LOAN:

NRI customers may avail Home Loans from our branches located at any one of
the undernoted centres:
(i) At the place of the proposed property/construction,
(ii) At a centre where NRI customers is already having ongoing

relationship with one of our Branches,
(iii) At the place of residence of India based Power of Attorney Holder or
co- borrower/guarantors, if any.
23. INCOME DOCUMENTS:

For Salaried Applicants:
Self-attested copy of undernoted documents needs to be obtained:
a) Employment contract / appointment letter / Offer letter or any other

document /agreement showing current terms of employment,
b) Last three months’ salary certificate / slip,
c) last six months’ Bank Statement showing salary credit,
d) Duly acknowledged copy of last year Individual Tax Return except for NRIs
/ PIOs located in Middle east countries and employees in the Merchant
Navy.
e) Copy of Continuous Discharge Certificate (CDC) for applicants employed
in the merchant navy.
For Non-Salaried Applicants:
(Businessmen / Professionals / Self Employed)
Self-attested copy of undernoted documents needs to be obtained:
(i) Last 2 years Audited / C.A. certified Balance Sheet and P&L accounts,
(ii) Last 2 years Individual Tax Return except for NRI / PIO located in Middle
east countries,
(iii) Last six months’ Bank Statement of overseas account in the name of
individual as well as company/unit.
AGM (Region / Branch / HLST / RACPC) may permit any relaxation in respect of
Individual tax returns for both salaried and non-salaried NRI / PIO customers
selectively on justifiable grounds viz. for geography where Tax Returns are not
applicable, Income of the applicants are not taxable, etc.
24. CREDIT INFORMATION REPORT (CIR):
For Salaried customers:
Two Credit Information Reports, one from CIBIL and another from concerned
overseas credit information Company will be obtained.
For Non-Salaried customers:
I. Two Credit Information Reports, one from CIBIL and another from
concerned overseas credit information Company will be obtained and
II. Report in respect of business entity from Dun & Bradstreet Information
Service Pvt. Ltd for all high value Home Loans of Rs. 50.00 lacs and above
will be obtained.
AGM (Region / Branch / HLST / RACPC) may permit any relaxation in respect of
CIR from Overseas Credit Bureau / Company, both for salaried and non-salaried
NRI/PIO customers, selectively on justifiable grounds or in case of our existing
customers. However, in all such cases Income Documents and Statement of
Account should be carefully scrutinized to ascertain net income.
25. Property related documents

26. Others
RACPCs / Branches have to ensure compliance with all guidelines issued under
FEMA by RBI at all times on an on-going basis.
==================================================================
Hyperlink listed below
LIST OF NRI INTENSIVE BRANCHES
ANNEXURES FOR HOME LOANS.docx
POA FORMAT
SoP FOR PoA EXECUTION
LIST OF FOREIGN OFFICES WITH SOL CODE
FORMAT FOR CONFIRMATION OF DOX EXECUTION BY POA HOLDER
BACK TO INDEX
(HOME LOANS FOR PURCHASE OF PLOT OF LAND FOR THE PURPOSE OF
CONSTRUCTION OF A DWELLING UNIT)
• Home Loan for purchase of Plot

• Minimum Loan Amount Rs 5 lacs
• Maximum Loan Amount Rs.15 cr
• Maximum period for construction of house: 5 years from the date of first
disbursement of the loan
Buoyancy in the Housing market has been reflected in the increased demand for
Home Loans for purchase of plots of land for construction of houses. This is more
pronounced in respect of allottees of Urban Development Authorities and
members of Housing Societies.
2. In order to make our ‘SBI Realty’ scheme more customer friendly while
retaining the risk mitigants, the scheme has been reviewed and many important
parameters of the Scheme have been modified.
3. The salient features of the modified scheme are as under:-
Sl.
Parameter Salient Features
No.
1 Type of Loan Only Term Loan to be offered
2 Eligible borrowers To be offered to Salaried & Non-Salaried

Borrowers (including NRIs).
However, Application of Non-Salaried Borrowers
will be processed only upon approval from CPC
Head (Annexure-II)
Sl.
No.
3 Purpose / Salaried Borrowers:

Property eligible for
purchase 1) Purchase of a residential plot located within
the municipal / corporation area of Urban /
Metro Centres with population of 1 lac and
above as per the latest available census data
for the purpose of construction of a house.
However, Permanent employees of Central /
State Governments / Public Sector
undertakings (PSU) will be permitted to
purchase plots in towns with population of
10000 and above, within town limits,
provided:
Maximum Loan Amt: Rs 50 Lacs for the
areas with population group of 10000 to
100000.
2) Purchase of Plots located outside municipal /

corporation area will be permitted only in
cases where the plots are allotted / developed
by Government Bodies / Development
Authorities such as DDA, HUDA, BDA, LDA,
etc.
However, GM (Network) will be empowered to
approve sanction of loans under SBI Realty
Scheme in the projects located outside the
Municipal / Corporation / Town limits
provided:
Sl.
No.
i. Marketability of the plot to be financed has

been assessed
ii. In respect of layouts developed by the
builders, the project is approved by the
competent authority under Builder Tie Up
Arrangement and the due diligence on the
developer and the project has been carried
out.
iii. Maximum LTV Ratio: 60%
In addition to purchase of Plots from housing
projects undertaken by Housing Boards,
Urban Development Bodies, Builders of
National Repute and Reputed Builders,
Purchase of residential plots from Individual
Owners permitted provided the ownership of
plot can be established and a valid mortgage
can be created in favour of the Bank
Non-Salaried Borrowers:
Application of Non-Salaried Borrowers
will be processed only upon approval from
the CPC Head.
Non-Salaried borrowers will be permitted for
purchase of residential plots ONLY from
housing projects undertaken by Housing
Boards, Urban Development Bodies, Builders
of National Repute and Reputed Builders.
Sl.
No.
Non-Salaried Borrowers Purchase of Plots

from Individual owners will not be
permitted.
a) Purchase of a residential plot located within
the municipal / corporation area of Urban /
Metro Centres with population of 1 lac and
above as per the latest available census data
for the purpose of construction of a house.
Maximum Loan Amt: Rs 50 Lacs for the
areas with population group of 10000 to
100000.
b) Purchase of Plots located outside municipal /
corporation area will be permitted only in
cases where the plots are allotted / developed
by Government Bodies / Development
Authorities such as DDA, HUDA, BDA, LDA,
etc.
However, GM (Network) will be empowered to
approve sanction of loans under SBI Realty
Scheme in the projects located outside the
Municipal / Corporation / Town limits
provided:
i. Marketability of the plot to be financed has
been assessed
ii. In respect of layouts developed by the
builders, the project is approved by the
competent authority under Builder Tie Up
Arrangement and the due diligence on the
Sl.
No.
developer and the project has been carried

out.
iii. Maximum LTV Ratio: 60%
A Matrix has been developed for arriving at the
credibility of Builders of being of National repute /
Reputed Builders (Annex-II).
4 Loan amount Minimum – Rs. 5.00 Lacs

Maximum – Rs. 15 Crores
5 Maximum time 3 Years (36 Months) from the Date of First

period stipulated for Disbursement of the Loan.
constructions of Borrower will be required to submit completion
house certificate of the house within the stipulated period
of 3 years. An undertaking to this effect will be
obtained.
However, an extension of 24 Months beyond
stipulated 36 Months may be given for deserving
cases with proper justification and approval from
the General Manager (Network).
In the event the construction is not completed
within the stipulated period the entire loan
amount will become due.
6 Loan Tenor i. For arriving at quantum of loan and EMI, notional

period of maximum up to 10 years will be
considered. No moratorium period will be permitted
in any case. EMIs will commence from the next
month from the month of disbursement.
Sl.
No.
ii. However, in case the construction of house is not

completed and a completion certificate is not
submitted by borrowers within the stipulated period
of 3 years from the date of first disbursement, the
amount of the loan or the balance outstanding with
applicable interest shall be repayable within 3 years
from date of first disbursement and in the event of
failure to fully repay the loan amount / loan
outstanding with applicable interest within 3 years
from date of disbursement, the account shall be
classified as NPA manually and such steps shall be
initiated to recover its dues and enforce the security
as per Bank’s extant instruction. However, an
extension of 24 Months beyond stipulated 36
Months may be given for deserving cases with
proper justification and approval from the
General Manager (Network).
iii. In case the construction of house is completed and
a completion certificate is submitted by borrowers
within the stipulated period of 3 years from the date
of first disbursement, the Realty loan account will
be converted to Home Loan account. The product
code of Realty Account will be changed manually
in CBS to normal Home Loan scheme and the
interest rate in the account will be reset w.e.f. the
date of submission of completion certificate and
after confirming the construction of house on the
plot financed under Realty Scheme at prevailing
Home loan interest rate linked to EBLR on the date
of reset. While converting the Realty loan account
Sl.
No.
to Home loan product, the existing EMI amount and

residual loan tenure will be retained.
iv. An undertaking as per Annexure I to be obtained
from all applicants.
7 EMI / NMI norms The maximum permissible EMI / NMI Ratio under
SBI Realty will be as under:
Net Annual Income EMI / NMI

Ratio
>Rs. 3 lacs & <= Rs. 5 lacs 40%
> Rs. 5 lacs & <= Rs. 8 lacs 50%
> Rs. 8 lacs & <= Rs. 10 lacs 55%
> Rs. 10 lacs 60%
There will be no discretion vested with the Circle

Authorities for approval of relaxation in EMI / NMI
ratio.
Income of spouse / sons / daughters / parents /
siblings and regular income from all sources will
continue to be clubbed as per norms applicable in
the regular Home Loans.
8 LTV Ratio Maximum LTV Ratio based on loan limit will be as

under:
Loan Limit LTV

Ratio
Up to Rs 30 lacs 75%
Above Rs 30 Lacs to Rs. 75 lacs 70%
Sl.
No.
i. The loan eligibility will continue to be arrived at on

the basis of lower of the value mentioned in the
‘Agreement to Sale’ or ‘Realizable Value’ based on
current Valuation Report not more than 3 months
old.
ii. Two title search reports, one before the loan is
sanctioned and another before disbursement of the
loan, should continue to be obtained from two
different empaneled advocates in case of loans
above Rs.50 lacs.
iii. Further, for all loans of Rs. 1 crore & above two
valuation reports should be obtained and lower of
the two valuations should be considered for LTV
calculation.
iv. In case of variation of 20 % or more in the valuation
proposed by the valuer and the guideline value
provided in the State Government notification or
Income Tax Gazette, as per extant norms,
justification on variation has to be given by the
Valuer.
v. Property values reported in leading newspapers as
well as property portals such as magicbricks.com,
99acres.com, housing.com etc., wherever
available are to be referred to and quoted in the
Valuation Report.
Sl.
No.
vi. Details of last two transactions in the locality are to

be furnished in the valuation report, wherever
available.
vii. The values quoted by the valuers should be cross-
checked by the official concerned by making
independent enquiries, property inspection,
comparison with recent sales of similar properties
in the neighborhood and enquiries from parties
having good knowledge of the local property value,
for ensuring that only realistic realizable values are
accepted.
9 Security i. Equitable mortgage of the plot of land proposed to

be purchased.
ii. Interim guarantee of an individual good for the loan
amount (to cover the period from the date of
sanction and date of creation of equitable
mortgage).
iii. Property should be Non-Agriculture and
SARFAESI compliant.
iv. Certified copy of the sale deed held by the seller
should be obtained and verified by the Bank’s
advocates during search.
v. Immediately on deposit of the Title / Sale deed by
the borrower, genuineness of the Title deed / sale
deed should be verified by an advocate on Bank’s
Panel before releasing the interim guarantee
Sl.
No.
10 Takeover of Realty Not Permitted

Loan from other However, sanction of Home Loans for
Banks / HFCs simultaneously taking over of Realty Loan from
other Banks / HFCs and also for construction of a
house on that property is permitted.
11 Interest Rate For current interest rates, reference may be made

to interest rate circulars and other circulars issued
from time to time or website of the Bank.
No premium to be added in the Rate of Interest
in case Salary Account is NOT maintained with
the Bank as Realty Loan will be offered to non-
Salaried borrowers too.
Interest Rate need to be set up manually in CBS by
providing applicable increment / decrement over
default spread of the applicable product code. The
revised guideline will be applicable with effect from
2nd August 2019 on new home loans sanctioned
under Realty scheme.
For Realty Home Loan accounts opened during
19/10/2018 to 30/09/2020
Interest rate beyond 5 years:
An additional premium of 395 bps will be added to
the Final Rate in case the construction of house is
not completed, and a completion certificate is not
submitted by borrowers within the stipulated period
of 5 years from the date of first disbursement this
will be applicable for new loans sanctioned w.e.f
01st October 2019).
Sl.
No.
Interest rate under MCLR linked loans (In case the

construction of house is not completed, and a
completion certificate is not submitted by borrowers
within the stipulated period of 5 years from the date
of first disbursement):
Interest rate structure for new loans sanctioned
w.e.f. 19.10.2018 will be as under:
a) For Salaried Borrower and Loans up to Rs 30.00
Lacs: 3.85% above one-year MCLR,
b) For Non-Salaried Borrower and Loans up to Rs
30.00 Lacs: 3.95% above one-year MCLR
c) For loans more than Rs 30.00 lacs and customers
falls under category of RG 1,2,3: 3.85% above
one-year MCLR,
d) For loans more than Rs 30.00 lacs and customers
falls under category of RG 4,5 and 6: 3.95%
above one-year MCLR.
Interest rate applicable after 5 years from the date
of disbursement needs to set up manually in CBS
by providing applicable increment/ decrement
value over default interest rate of product code. For
current interest rates, reference to be made to
Interest rate circulars and other circulars issued
from time to time and website of the Bank.
12 Processing fees As applicable in Home Loan Scheme
13 Disbursement Direct to the Urban Development Authority /

Housing Society / Seller by issue of Banker’s
Sl.
No.
cheque / Demand Draft crossed “Account Payee

Only” or their SB / CA accounts maintained with us.
Account number and name of the bank will be
incorporated in the Banker’s cheque / Demand
Draft. The branches should forward the cheques
under cover of a standard covering letter on the
lines of the proforma enclosed (Annexure-B) to be
sent to Urban Development Authority / Housing
Society / Seller by registered AD / Speed Post.
Further, branches should ensure that the purchase
price in the Agreement to Sale is incorporated as
the value of the property in the Sale Deed
registered.
14 Loan for In view of the revised instructions of the Realty

construction of Loan being due immediately after the expiry of
house the 5 years period for all Realty Loans
sanctioned beyond 05th June 2020 and 3 years
from issuance of the present circular
instructions. No Home Loan to be sanctioned in
all such cases of Non-Completion of Home.
Borrowers opting for Home Loans for
construction:
Home Loans for a consolidated amount i.e.,
outstanding in SBI Realty account and also for
construction of house will be sanctioned to the
customers, who intend to construct house on the
open plot financed by us. The outstanding in SBI
Realty account will be first liquidated through
disbursement from Home Loan and remaining
Sl.
No.
amount will be disbursed for construction of house

in phases linked to the stages of construction. The
interest rate on consolidated Home Loan will be
charged at prevailing Home Loan card rate as on
date of sanction of consolidated loan amount.
All other norms in respect of our Home Loan
scheme will be applicable for sanction of Home
Loan for construction of a House.
15 Other instructions A) In case of direct sale transactions / Resale /

other than approved projects:
i. due diligence of the seller should be
ensured.
ii. Proof of Identity / Address and details of
Bank Account of seller(s) should be
obtained.
iii. Verification of Residence and office of the
seller must be ensured.
B) Due diligence of the applicants should be
ensured based on Biometric authentication, in
addition to the extant norms.
C) PAN Card and Aadhar Card should be obtained
mandatorily both from seller and borrowers.
D) An undertaking needs to be obtained from the
borrowers to the effect that he / she will not avail
any loan elsewhere against the property financed
under SBI Realty Scheme.
Sl.
No.
16 Risk Scoring Model Risk Scoring Model of Home Loan will be used for
sanction of SBI Realty loans as well.
As per the Circular Instructions of Risk Scoring
Model dated NBG / RE, H&HD-HL / 4 / 2022-23
dated 07th April 2022.
1.Following processes have been introduced for loans above Rs.50 lacs for
mitigation of the credit risks and the fraud risks:
(i) To minimize the risk of over-valuation of the property, the property should be
valued independently by two empaneled valuers. Lower of the two valuations
should be considered for loan assessment,
(ii) To mitigate fraud risk, two title search reports one before loan sanction, and
another before disbursement of loan should be obtained from two different
empaneled lawyers.
(iii) A fresh CIBIL Credit Information Report on the borrower should be obtained
before disbursement of loan, in addition to the one obtained as part of loan
sanction process.
2. Existing borrowers who had availed SBI Realty loan prior to 22.11.2016 and
did not commence construction within 2 years from the date of availing Realty
loan may be given option to extend maximum stipulated period of construction of
house to 5 years. However, borrowers will be required to submit completion
certificate of the house within the stipulated period of 5 years from date of first
disbursement of existing Realty loan.
3. In this connection, operating units need to follow the undernoted standard
operating procedure (SOP):
a) The facility to extend maximum stipulated period for construction to 5 years
from the date of first disbursement will be made available to all standard and
regular Realty loan accounts (sanctioned and disbursed prior to 22.11.2016).
Borrowers will be required to submit completion certificate of the house within the
stipulated period of 5 years from date of first disbursement of existing Realty loan.
b) Operating units will obtain an undertaking duly signed by all Borrower/co-
borrower and guarantors, if applicable, on the prescribed format (ANNEXURE C)
having accepted the new terms and condition in regard to extension of maximum
stipulated period for construction to 5 years from the date of first disbursement.
The duly signed undertaking will be kept with respective loan documents.
Annexure A
Format for undertaking in use:
(Undertaking to be obtained from the borrower in respect of ‘SBI Realty’ Home
Loans)
The Asst. General Manager / Chief Manager / Branch Manager,
………………………….. Branch.
Dear Sir,
‘SBI REALTY’ HOME LOANS FOR PURCHASE OF PLOT OF LAND FOR
CONSTRUCTION OF A DWELLING UNIT
Referring to my / our application dated ……………. for ‘SBI Realty’ Home Loan
of Rs………………. (Rupees…………………………………..only) for purchase of
a plot of land for construction of a dwelling unit thereon, I hereby undertake that
I/We will construct a house on the said plot of land within a period of three years
from the date of first disbursement of the loan. In case of failure to construct the
house and/or non- submission of completion certificate within the stipulated time
period of 3 years from the date of first disbursement, the amount of the loan or
the balance outstanding with applicable interest shall be repayable at once and
in the event of failure to fully repay the loan amount / loan outstanding with
applicable interest the account shall be classified as NPA and the Bank shall be
at liberty to take such steps to recover its dues and enforce the security as
provided under law.
Yours faithfully,
(Name of the Borrower(s) and address (s)
Old format:
Loans)
…………………………..Branch.
Dear Sir,
Referring to my / our application dated………………..for ‘SBI Realty’ Home Loan
of Rs……………….(Rupees…………………………………..only) for purchase of
I / We will construct a house on the said plot of land within a period of three years
from the date of availment of the loan. I / We also irrevocably authorize State
Bank of India to charge higher rate of interest as deemed fit by the Bank or even
recall the loan, in the event of my / our failure to construct the house within the
aforesaid period.
Yours faithfully,
Annexure - ‘B’
SPECIMEN OF LETTER FORWARDING DEMAND DRAFTS / BANKER’S
CHEQUES TO URBAN DEVELOPMENT AUTHORITY / HOUSING SOCIETY /
SELLER
Registered AD
M/s / Mr. / Mrs / Kum.…………………………….
………………………………..
Dear Sir,
REFERENCE : YOUR ALLOTMENT LETTER NO.
………DATED……………../AGREEMENT OF SALE DATED …………
With reference to your Allotment letter No…………dated…………allotting
…………………………………(details of plot of land)
in…………………………….(name and address of the project) / Agreement of
Sale dated the………… for sale of ………………………..(details of plot of land
proposed to be sold under the agreement), we forward herewith on behalf of Shri
/ Smt. / Kum…………………………. our cheque / demand draft
No…………..dated……………..Rs………….(Rupees …………………..only),
drawn in your favour for credit of your Account No……………………….
maintained with………………(Name of Bank)…………………….(Name of
Branch) being the cost of plot of land allotted / proposed to be sold to Shri / Smt.
/ Kum………………………….as per details furnished above. Please forward to
us your stamped receipt for the amount immediately on receipt.
2. Please note that the amount is to be appropriated specifically towards the cost
of plot of land allotted / proposed to be sold as above and should not be
appropriated by you towards or set off against any other debit or liability due or
owing to you by Shri / Smt. / Kum………………………..(Name of the borrower).
Please note that the Bank will have the right to call back the amount if you fail to
complete the formalities for allotment of the plot of land / sale including
registration formalities on receipt of the proceeds of our cheque/demand draft
mentioned above. If the proposed allotment of plot of land / sale fails to
materialize within a reasonable time, for reasons whatsoever, you should arrange
to return our cheque/demand draft directly to us immediately. Further, refunds, if
any, including any payment towards interest etc. should be made by means of
crossed cheque/demand draft favouring Shri / Smt. /
Kum………………………….Loan Account No……………State Bank of
India,…………….(Branch) and forwarded directly to us.
3. Please note to advise us full particulars of allotment of plot of land/sale of plot
of land as above on completion of registration of the property in the name of Shri
/ Smt. / Kum………………………..
Yours faithfully,
Branch Manager
ANNEXURE C
FORMAT FOR EXTENSION OF MAXIMUM PERIOD FOR CONSTRUCTION
SHRI……………………….
……………………………………………….
Dear Sir,
SANCTION OF HOME LOAN UNDER REALTY SCHEME Loan Account
No:___________________________
At your request, the Bank had sanctioned a credit facility under SBI Realty
Scheme to you for purchase of open plot and construction of a house therein
within a period of three years from the date of first disbursement of the loan. In
consideration thereof, you have executed necessary security documents in
favour of the bank agreeing to abide by the terms and conditions mentioned
therein.
2.In this regard, it has been decided by the Bank to extend the period of
construction from Three years to Five years as per the interest rate agreed to be
paid by you. If you fail to complete the construction of house within five years
from the disbursement of first instalment, the entire Loan sanctioned will become
due and will be recovered at the instant.
3.Please acknowledge the receipt of this letter agreeing to abide by the terms
and conditions.
4.If you are not inclined for the extension of period offered by the Bank, the terms
and conditions mentioned in your sanction letter will continue to be applied.
Yours faithfully,
Asstt General Manager / Chief Manager / Branch Manager
I agree / do not agree
__________________________ _________________
(Name of the borrower) (Name of the Guarantor)
Date:__________________ Date:____________________
Annexure - II
APPROVAL FOR SANCTION OF REALTY LOANS TO NON-SALARIED

BORROWERS
A) Name of the Applicant(s) / Borrower(s): ____________________________
____________________________
____________________________
B) RLMS / LOS ID: ____________________________
C) Loan Amount Applied: ____________________________
D) CIBIL Score: ____________________________
Sr# Parameter Particulars

1 Name of the Housing Board /
Builder / Urban Development
Body / Seller
2 Constitution:
3 Details of the Promoters
Identification of Seller in case

of Individual plots.
4 If reputed builder,
furnish additional
Housing Board
details and reasons for
considering as reputed
Urban Development Body builder.
Builder of National Repute
Reputed Builder
5 Number of Previous Plotted

Projects completed.
(only for Builder Proposals)
6 Details of Last such Projects

completed
(Not Applicable for Projects
undertaken by Government
Bodies)
7 Name of the Plot Project
(in case of Projects)
8 Is the Project Registered with
RERA
9 RERA ID / Reference#
9 Whether all required

approvals obtained
10 Present Status of the Project
(in case of Projects)
11 Details carrying total Area of
land & other details as
mentioned below Area of
land & other details as
mentioned below
1) Total no. of area used for
developing plots in the
project.
2) Total no. of area used for
developing other facility
also in case of any
prescribed norms from the
state or local body to be
complied with and a
declaration confirming the
same to be put on record.
12 Likely date of Completion of
the Project (applicable for
Projects only)
13 Recommendation of the of the Authorised Official:
Signature of the Authorised Official

Name:
Designation: AGM, RACPC / RASMEC _________________
Place:
Date:
CONTROL MECHANISM TO MONITOR STATUS OF CONSTRUCTION OF HOUSE
STANDARD OPERATING PROCEDURE FOR CONVERTING REALTY LOAN INTO

HOME LOAN
ANNEXURE – A, B ,C
BACK TO REALTY LOAN
BACK TO INDEX
HOME LOAN AS AN OVERDRAFT
a) Eligibility: Both Existing / Prospective customers having a deposit Account with
the Bank
b) Loan Amount : MinimumRs.20 Lacs , Rs 3.00 Cr
c) Facility : Overdraft
d) Can be used as a running account with INB, cheque book etc. after full
disbursement of the loan. Drawing power reduced on monthly basis
e) Customers will get the benefit by saving Home Loan Interest
Background
a) Home finance has, over recent years, been witnessing fierce competition in
pricing as well as product differentiation. Besides providing the most competitive
rates of interest, we have been introducing innovative features to the generic
Home Loan Scheme and have brought about a fair amount of flexibility in key
terms and conditions of the Scheme.
b) A few private banks have introduced Schemes extending an option to Home

Loan borrowers to link the loan account with their SB Account / Current Account
with a view to reducing the borrower’s interest burden, by facilitating automatic
transfer of balances in their SB Account / Current Account above a threshold level
to their Home Loan Account. The transfer of temporary surplus funds to the Home
Loan account brings down the interest cost of the borrower.
Scheme Details
In view of the foregoing, a new Home Loan facility which has been christened as
‘SBI – Maxgain’ has been launched w.e.f. 1st April 2005.
Eligibility
As applicable to Home Loans.
Additional eligibility criteria

Facility available for new Home Loans of Rs. 20 lacs and above from applicants
who are
(i) Existing customers of the Bank having a Savings / Current Account. No
stipulation of minimum balance.
(ii) Prospective customers who open SB / CA with an initial minimum deposit
of Rs.5000/-. Stipulation of initial minimum deposit not applicable if salary
of the applicant is proposed to be credited to this SB/CA.
LTV
As applicable to Home Loans
Loan Amount
Minimum: Rs. 20 Lacs
Maximum: Rs 3.00 Cr.
Type of Loan: Overdraft
Under ‘SBI – Maxgain’ Home Loans will be sanctioned as an Overdraft. While

customers will have to remit the Equated Monthly Instalments (EMIs) as in the
case of usual Home Loans, the Drawing Power on the Overdraft will be reduced
on monthly basis to the extent of the principal component of the EMI so that the
Overdraft is liquidated at the end of the loan tenure. (Interest component of the
EMI remitted will service the interest obligations).
Disbursal & Drawing power
DP fixed in the a/c to correspond to borrower’s eligibility depending on the

progress of work completed less stipulated margin. Outstanding should not
exceed DP. In Maxgain accounts, Drawing Power (DP) is reduced by principal
component of EMI every month. This reduced DP appears in the ‘Limit’ field.
Post disbursal [Cheque book and INB facility]
After full disbursement of the loan, borrowers will be permitted to deposit surplus
funds over and above the stipulated EMIs and to withdraw the surplus amounts
deposited in the account subject to availability of DP. The customer is also eligible
for issuance of cheque book and Internet Banking facility for operation in the loan
account. However, ATM cum Debit card will not be issued in Maxgain
account. No over drawings are to be permitted in the A/c in excess of the
Drawing Power.
The extant instructions applicable to Home Loans, including those for interest
rate, margin, repayment, penal interest, pre-closure penalty etc., will also be
applicable to Loans sanctioned under “SBI – Maxgain’ facility.
Repayment:
As per extant instructions applicable to Home Loans, Loan term is to be set using
the Limit Expiry Date field in dd/mm/yyyy format
Existing Fixed Interest rate Accounts
The reset is to be carried out manually on the due dates till reset functionality is
provided in the software by ITS Department
Repayment stipulations
Repayment of EMIs will be paid by check-off / ECS / SI / PDCs as per extant

instructions. It has been observed that repayment mandate in the form of check
off / ECS / SI / NACH is non-existent in many Maxgain Loan accounts. Further,
in some of the Maxgain loan accounts, borrowers pay in lumpsum and thereafter,
the accounts run without any credit transactions for months together. This has
attracted adverse comments from Statutory Auditors about classification of such
accounts as Standard.
3. In view of the above, a need is felt to reiterate the extant guidelines for
repayment in Maxgain accounts as under:
➢ Borrower should pay stipulated EMIs by Check-off / ECS / SI / NACH till the
outstanding in the loan account becomes nil. SI / NACH / ECS should not be
stopped in Maxgain loan accounts (including loan accounts with credit balance)
due to excess deposit of fund by existing borrowers over and above the stipulated
EMIs, till drawing power and outstanding in such accounts is zero. Extra fund
deposited over and above drawing power can always be withdrawn by customers
after full disbursement of loan amount as per extant norms. (CIR NO
NBG/RE,H&HD-HL/26/2019 - 20 Dated 25 Jun 2019)
Security documents:
Following documents on formats as specified in the Scheme circular:

a) Arrangement Letter-Annexure-A
b) Home Loan Agreement (As per Home Loan Scheme)
c) Guarantee Agreement (As per Home Loan Scheme)
d) A consolidated stamped Affidavit and Indemnity sworn before notary
public/ magistrate containing relevant clauses as obtained for normal HLs
e) In respect of Check-off, existing formats under regular Home Loan to be
used with suitable modifications.
Service charges
No annual maintenance charges or folio charges is applicable on overdraft
accounts opened under ‘MAXGAIN’ facility.
Other terms and conditions are as under:
Sr# Parameter Revised Guidelines / Instructions
1 Eligibility As applicable to Regular Home Loans
Facility available for New Home Loans of Rs. 20 lacs
and above only, from Applicants who are:
Additional Eligibility
criteria a) Applicants should maintain Deposit
account with us.
2 Eligible Loan Minimum: Rs. 20 lacs
Amount
Maximum: Rs. 3 Crore for Salaried / Non-Salaried
Segment
However, Higher Rate of Interest applicable on
Maxgain (which at present is 40bps over Term
Loan) needs to be taken into consideration while
calculating the eligible Loan Limit for the
customers who are genuinely desirous of availing
the Maxgain Home Loan facility in cases where
Term Loan will be initially sanctioned.
3 LTV Ratio Home Loan LTV Discretionary
Amount Ratio Power for
approving
concession in LTV
Up-to Rs. 30 lacs 90%
and up to Rs. 75 NIL
lacs
4 Type of Loan Maxgain facility will be given only for Ready to Move-in
Properties / Re-Sale Properties – where the full limit
can be disbursed, in one tranche – (NO Multiple
disbursement tranches)
i. Ready to Move-in Property where full
disbursement is made in one go initially.
ii. Initially, Term loan will be sanctioned to
applicants who avail home loan from Bank for
purchase of under construction property where
disbursement takes place in accordance with
stages of construction.
iii. Further, Term loan also should be sanctioned for
purchase of property other than “Ready to
occupy” property where full disbursement of
Home Loans cannot be carried out at the time of
first disbursement.
iv. Conversion facility from Term Loan to
Maxgain facility
a) On completion of full disbursement of Home
loan limit, Home loan borrower will have the
option to apply for conversion of existing Term
Loan to Maxgain facility as per Bank’s extant
process for conversion of Term loan to Maxgain
facility.
b) At the time of conversion, fresh EMI mandate
will be obtained as Maxgain entails higher Rate
of Interest.
(System Development has been initiated in RLMS –
till the functionality is rolled out this aspect has to
be dealt with operationally)
Under ‘SBI – Maxgain’ Home Loans will be sanctioned
as an Overdraft. While customers will have to remit the
Equated Monthly Instalments (EMIs) as in the case of
usual Home Loans, the Drawing Power on the
Overdraft will be reduced on monthly basis to the extent
of the principal component of the EMI so that the
Overdraft is liquidated at the end of the loan tenure.
(Interest component of the EMI remitted will service the
interest obligations).
Drawing power
As the Maxgain facility is being made available only
for Home Loans with full Disbursement – NO
subsequent Disbursals are permitted in the
Account.
No Change in the methodology of computing the
Drawing Power.
Disbursal & Drawing power
DP fixed in the a/c to correspond to borrower’s eligibility
depending on the progress of work completed less
stipulated margin. Outstanding should not exceed DP.
In Maxgain accounts, Drawing Power (DP) is reduced
by principal component of EMI every month. This
reduced DP appears in the ‘Limit’ field.
Post disbursal [Cheque book and INB facility]
After full disbursement of the loan, borrowers will be
permitted to deposit surplus funds over and above the
stipulated EMIs and to withdraw the surplus amounts
deposited in the account subject to availability of DP.
The customer is also eligible for issuance of cheque
book and Internet Banking facility for operation in the
loan account. However, ATM cum Debit card will not be
issued in Maxgain account. No over drawings are to be
permitted in the a/c in excess of the Drawing Power.
Overdraft facility will be made available immediately as
Maxgain facility will be available only for Fully
Disbursed Home Loans.
5 Repayment Repayment of EMIs will be by Check-Off / ECS / NACH
/ SI / PDCs as per extant instructions. It has been
observed that repayment mandate in the form of
Check-Off / ECS / SI /NACH is non-existent in many
Maxgain Loan accounts. Further, in some of the
Maxgain loan accounts, borrowers pay in lumpsum and
thereafter, the accounts run without any credit
transactions for months together. This has attracted
adverse comments from Statutory Auditors about
classification of such accounts as Standard.
In view of the above, a need is felt to reiterate the extant
guidelines for repayment in Maxgain accounts as
under:
Borrower should pay stipulated EMIs by Check-Off /
ECS / S I / NACH till the outstanding in the loan account
becomes NIL. SI / NACH / ECS should not be stopped
in Maxgain loan accounts (including loan accounts with
credit balance) due to excess deposit of fund by
existing borrowers over and above the stipulated EMIs,
till drawing power and outstanding in such accounts is
zero. Extra fund deposited over and above drawing
power can always be withdrawn by customers after full
disbursement of loan amount as per extant norms.
6 Security Documents Following documents on formats as specified in the
Scheme circular:
a) Arrangement Letter-Annexure-A
b) Home Loan Agreement (As per Home Loan
Scheme)
c) Guarantee Agreement (As per Home Loan
Scheme)
d) A consolidated stamped Affidavit and Indemnity
sworn before notary public / magistrate
containing relevant clauses as obtained for
normal HLs
e) In respect of Check-off, existing formats under
regular Home Loan to be used with suitable
modifications.
7 Service Charges No annual maintenance charges or folio charges is
applicable on overdraft accounts opened under
‘MAXGAIN’ facility
8 Conversion of The SBI Max gain facility has gained immense
Existing Home Loan popularity among the Home Loan customers,
(Term Loan) to especially High Net worth customers in the market and
Maxgain (OD) provides a competitive edge to our Home Loan
products. Many of our existing home loan customers
who could not avail the facility at the time of sanction of
their home loans have later became interested in
converting their home loans into Max gain.
This facility will be extended to Home Loan borrowers
except Staff Individual Housing Loan borrowers,
fulfilling under mentioned criteria:
(a) Fully disbursed accounts having outstanding of Rs.
20 lacs and more,
(b) IRAC status of the account should be Standard and
account should be regular,
(c) Security under Collateral field has already been
created and authorized.
The requests from existing home loan (term loan)
customer for conversion to Max gain account may be
dealt with as under:
i. CPCs / Branches, where the documents of the
Home Loan accounts are maintained, will
accept the option letter on enclosed proforma,
along with prescribed conversion fee (currently
Rs. 2000/ plus applicable service tax) from the
customers. However, fee for conversion of Term
Loan to Maxgain facility will be waived in respect
of our Staff members and SBI pensioners.
ii. Approval from Home Loan Sanctioning Authority
will be obtained and a revised Arrangement
Letter under Maxgain Scheme will be
exchanged with the customer.
iii. The Home Branch, on receipt of advice from
CPCs, will perform following three steps in CBS
sequentially for conversion of existing Term
Loan to Maxgain: • Maxgain Account Creation
(screen 70474), • Linking and Delinking of
Collateral, and • Term Loan Closure and
Maxgain Repayment Schedule Creation.
iv. The Loan Limit, Drawing Power, outstanding
and tenor of the existing term loan will remain
unchanged. However, the prevailing rate of
interest linked to EBR for Maxgain including
CRE loans will be applicable to new Maxgain
Account. Similarly, the prevailing rate of interest
linked to EBR for Term Loan including CRE
loans will be applicable to new Term Loan
Account subject to recovery of switch over fee.
v. Home Branch will choose a suitable product
code available under dropdown menu while
converting the Term Loan to Maxgain and vice
versa. Following Fourteen (14) special products
codes have been created and mapped with
existing loan product codes in CBS for this
purpose. (Circular no NBG / RE,H & HD-Hl / 78
/ 2019-20) dated 16.11.2019 and NBG / RE,H
&HD-HL / 70 / 2019-20 dated 23.10.2019 )
Product Description CRP

Code
CONVERSION FROM MAXGAIN TO TERM LOAN
64002055 EB – HOME LAN EBR + 0 BPS
(MAXGAIN CONV)
64002056 EB-NRI HOME LOAN EBR + 0 BPS
(MAXGAIN CONV)
64002057 EB-HL CLSS LIG EBR + 0 BPS
(MAXGAIN CONV)
(MAXGAIN CONV)
(MAXGAIN CONV)
64002060 EB-HL CRE EBR + 0 BPS
(MAXGAIN CONV)
64002061 EB-HL DIFF OFF EBR + 0 BPS
(MAXGAIN CONV)
CONVERSION FROM TERM LOAN TO MAXGAIN
65002020 EB – HOME LAN (TL EBR + 0 BPS
CONV)
65002021 EB-NRI HOME LOAN EBR + 0 BPS
(TL CONV)
65002022 EB-HL CLSS LIG (TL EBR + 0 BPS
CONV)
CONV)
CONV)
65002025 EB-HL CRE (TL EBR + 0 BPS
CONV)
65002026 EB-HL DIFF OFF (TL EBR + 0 BPS
CONV)
➢ A default rate has been defined at product
level i.e., EBR (5.90% + 2.65% = 8.55%) +
CRP (Credit Risk Premium).
➢ While opening the loan account, CBS will
automatically capture default rate (EBR +
CRP) defined at product level. The product
wise details of CRP are mentioned in table
furnished hereunder.
➢ The interest rate needs to be set up manually
in CBS by providing applicable increment over
the default CRP of the product code.
➢ In case a customer is eligible for Credit Risk
Premium other than CRP defined at product
level the interest rate needs to be set up
manually in CBS as per instructions provided
in para (a) (b) and (c) of e-circular no. NBG /
RE, H&HDHL / 58 / 2019-20 dated 30th Sept
2019.
➢ The operating officials needs to adhere to the
prevailing norms applicable for interest rate.
➢ Loan account with Fixed Interest Rate are not
permitted for conversion facility.
➢ Methodology for deciding prevailing ROI
(applicable in both Term Loan to Maxgain and
vice versa):
a) For calculation of prevailing ROI, classification of
the customers as Salaried, Non-Salaried, women,
others, Risk Grade and LTV ratio will be decided
based on the classification available at the time of
sanction of the existing loan.
b) In case if Risk Grade is not available at the time of
sanction of existing loan, ROI applicable to RG 1-3
will be applicable.
vi. In case the customer is opting for current
prevailing interest rate for new customers,
applicable switch-over fee in addition to
conversion fee will be recovered from the
customer.
vii. After completion of conversion process, Home
Branch will advise the new Account number to
the CPC for noting the same on respective
loan documents.
Procedure for conversion of Term Loan to Maxgain is
detailed in the Master Circular.
As the offer of PMAY (U)-CLSS Product has been
discontinued from 01st April 2022, it is requested
Not to use the Product Codes pertaining to CLSS
for conversion.
As per extant instructions applicable to Home Loans including those for purpose,
margin, security, processing fees, penal interest, repayment, penalty on pre-
closure of loan, pre-EMI capitalisation, pre and post sanction inspection.
HYPERLINK FOR VARIOUS FORMATS OF MAXGAIN PRODUCT
Conversion of Existing Home Loan (Term Loan) to Max gain Account (OD)
STEP BY STEP GUIDE ON MAXGAIN ACCOUNT OPENING
STEP BY STEP GUIDE ON MAXGAIN EMI RECTIFICATION
Detailed process for conversion of Maxgain to Term Loan
FAQs on MAXGAIN Scheme
MAXGAIN – ARRANGEMENT LETTER
BACK TO MAXGAIN
BACK TO INDEX
RBI Guidelines for CRE Exposure
Reserve Bank of India has issued guidelines on Classification of Exposures as

Commercial Real Estate (CRE) Exposure vide their Circular dated 09th
September 2009.
Essence of RBI guidelines pertinent to Home Loans is as under: –
i. Definition of CRE Exposures has been reviewed by RBI with a view to

switching over to Basel II Framework which has specific provisions relating to
CRE exposures,
ii. Banks should determine whether an exposure is CRE or not on the basis of
principles and the examples illustrated in the circular, and should record a
reasoned note justifying the classification.
iii. As per Basel - II definition of Income Producing Real Estate (IPRE), essential
feature of CRE would be (a) the funding will result in creation / acquisition of
real estate such as multifamily residential buildings, where the prospects for
repayment would depend primarily (i.e. more than 50% of cash flows) on the
cash flows like lease or rental payments generated by the asset, (b) in the
event of default recovery will be through sale of the funded asset.
iv. Bank finance can also be granted to individuals for purchase of plot, provided
a declaration is obtained from the borrower that he intends to construct a
house on the said plot, within such period as may be laid down by the banks
themselves.
v. Bank’s advances to Housing Finance Companies (HFCs), which are mostly

leading to individuals for residential housing as per the norms fixed by
National Housing bank (NHB) and also fulfill the eligibility criteria to draw
refinance from NHB, would not be treated as CRE Exposure.
vi. If an exposure gets classified simultaneously into more than one category,
capital adequacy would be determined on the basis of largest risk weights
applicable among all the categories.
vii. Illustrative examples of exposures which should be classified as CRE – Loans for
multiple houses intended to be rented out –
“The housing loans extended in cases where houses are rented out need to be
treated differently. As per Basel II Framework, loans secured by a single or small
number of condominium or co-operative residential housing units in a single
building or complex also fall within the scope of the residential mortgage category
and national supervisors may set limits on the maximum number of housing units
per exposure. Therefore, such loans need not necessarily be classified as CRE
Exposures. However, if the total number of such units is more than two, the
exposure for the third unit onwards may be treated as CRE Exposures as the
borrower may be renting these housing units and the rental income would be the
primary source of repayment.”
viii. CRE exposures to the extent secured by Commercial Real Estate would attract
a risk weight of 100%.
ix. Provision on standard CRE to be made at 1% for Home Loans (RBI Review of
Monetary Policy)
2. In the light of above guidelines it has been decided to classify Home Loans
under the following categories as CRE Home Loans –
(i) If an individual has a loan exposure for two or more houses, singly or jointly,
then the exposure for the third house onwards / purchase of plot will be treated
as CRE Home Loans. The maximum number of houses / flats / residential plots
will be restricted to 1 (one) under CRE Home Loans over and above the two
houses / flats permissible under Home Loan Scheme. Maximum number of Home
Loans in the name of an individual, including the existing loans and the proposed
one will be restricted to 3 (three) Home Loans (excluding closed accounts) under
Home Loan Scheme in P-Segment.
(ii) If the third house which is proposed to be funded through Home Loan is
intended to be purchased by the borrower for upgrading from a small house to a
bigger house or vice-versa, moving to a more convenient locality/place/city etc.
and he/she intends to sell one of the existing houses within 6 months after getting
possession of the third house, exposure to third house may not be treated as
CRE exposure, provided the borrower submits an Affidavit to that effect. In case
of non-fulfillment of this condition by the borrower, Home Loan will carry the rate
applicable for CRE Home Loan from such due date till fulfillment of the stipulated
condition.
(iii) Loan for extension of the present house will be treated as CRE Home Loan if
more than 50% of the monthly installment of the loan is expected to be raised
through the rent receivable from the extended portion. Present stipulation in the
Home Loan policy that “while computing maximum eligible loan amount,
expected rent accruals from proposed house/flat being let out (net of taxes, cess
etc.) may be reckoned subject to maximum amount equivalent to the Net Monthly
Income of the borrowers” shall continue to be in force.
(iv) If funding of third house merits classification under non-CRE exposure for
reasons other than those mentioned above, Circle CGM will have discretion to
permit such classification on the basis of recorded justification which does not
violate the spirit of RBI guidelines mentioned above and subsequent
modifications, if any, in the guidelines issued by RBI.
3. Interest Rate : For current ROI, reference should be made to circulars on ROI
issued from time to time or website of the Bank. Discretionary power for
concession in pricing on applicable card rate will not be available for CRE Home
Loans.
4. Any interest concession available under different tie-up arrangements or under

special marketing campaign will be not applicable on CRE Home Loans.
5. CRE Home Loans should be opened in CBS under appropriate product codes
so as to facilitate segregation of CRE exposure in Home Loans from non-CRE
Home Loans.
Operating Instructions:
i) Collateral of the Loan Account in CBS should be Asset wise. Multiple

Loans availed on same Property should be linked to a Single Collateral.
ii) If there are more than 1 Home Loans availed on a Property, the Security
is to be shared in the existing Collateral. No New Collateral should be
opened.
iii) If the Properties are more than 2 for the Loans availed, the Third Home
Loan / Realty Loan is to be classified under CRE.
iv) The number of Units owned by a Borrower shall be identified from the
Collaterals linked to the Loan Accounts.
(Circular No NBG / RE,H & HD-HL / 48 / 2021-22 dated 09th December 2021)
Maximum Loan Tenure in case of CRE HL has been increased to 30 years

subject to stipulation that the Loan should be fully repaid before the borrower
attains the age of 70 years.
(Circular NO NBG / RE, H & HD-HL / 62 / 2021-22 dated 15th March 2022)
BACK TO INDEX
• Salaried employees having age of 21 years and above but not more
than 45 years with minimum 2 years of experience.
• Minimum loan amount Rs. 20.00 lacs.
• Loan amount 1.2 times the loan amount calculated as per the
normal method.
• Loan tenor minimum 25 years and maximum 30 years.
EMIs under our existing Home Loan products remain fixed and uniform
throughout the loan tenor whereas income of the borrowers increases many-folds
over the time. As a result, the borrowers get stressed and stretched during the
initial years to service the EMIs, but during the subsequent years they find EMIs
to be a very small portion of his/her monthly income due to many-fold increase in
his/her monthly income during this intervening period.
Under ‘SBI FlexiPay Home Loan’ scheme, the borrower is offered options of
paying lower EMIs during the initial years and step-up the EMIs during the
subsequent years, while ensuring recovery of entire loan amount within agreed
loan tenor. The details of the ‘SBI FlexiPay Home Loan’ scheme are as under:
Sr# Parameters Norms / Eligibility

i. Eligibility All salaried applicants with minimum 2 year
service.
ii. Age of the applicants Minimum Age: 21 years & Maximum Age: 45
years.
In case of multiple borrowers, all the borrowers

whose income has been considered for arriving at
the loan eligibility should fall within the stipulated
age bracket.
iii. Minimum Net Monthly No minimum NMI limit.
Income (NMI) However, the minimum loan amount under the
scheme will be Rs. 20 lacs.
iv. Minimum Loan Amount Minimum Rs. 20 Lacs
v. Maximum loan amount 1.2 times the loan quantum calculated as per the
normal EMI/NMI Ratio method, subject to
stipulated LTV norms. However, customer will be
free to choose lower loan amount.
EMI for the purpose of calculation of EMI / NMI

ratio for arriving at the loan quantum will be
worked out based on the number of EMIs for full
loan tenor i.e. 360 EMIs in case of 30 year loan,
300 EMIs in case of 25 year loan and so on.
vi. Loan Term Minimum: 25 years & Maximum: 30 years.
However, borrowers will have the freedom to

make pre-payments.
vii. Eligible Income for The extant instructions applicable in Home Loan
arriving at maximum in respect of eligible income will continue to be
permissible loan followed under ‘SBI FlexiPay Home Loan’
amount Scheme.
However, the expected rent accruals from the

proposed/existing house/flat (net of taxes, cess
etc.), subject to maximum amount equivalent to
the applicant’s Net Monthly Income (NMI), will be
permitted to be included in the net income of the
applicants for arriving at loan eligibility provided
the applicants already own one or more residential
units.
viii. Start-up / Moratorium • For ready to move in properties: up to 36 Months.
Period
For under construction properties: up to 36
months plus remaining construction period (i.e.
from the date of sanction to the expected date of
completion), subject to a maximum moratorium
period of 60 months.
However, interest must be serviced during the

selected start-up/moratorium period.
ix. Repayment Period Monthly Repayment
During Only interest debited in the
moratorium account is to be repaid.
period
Next 36 Months 100% of EMI*

Next 36 Months 105% of EMI*
Balance term Terminal EMI - EMI which
fully amortizes the
remaining dues /
outstanding in the Home
Loan account within the
balance term
*EMI arrived at after considering full loan tenor
(Ex. 360 months for 30 year loan, 300 months for
25 year loan and so on).
Borrower’s liability will extinguish only when the

entire outstanding loan amount and interest
applied are fully repaid by him/her. Specific clause
in this regard has already been incorporated in the
Sanction Letter and also in the Loan Agreement.
For calculation of pre-EMI interest and the
different EMI values under FlexiPay Home Loan
product, an EMI Calculator has been uploaded on
REHBU website under downloads (Home Loan
Calculators).
x. Repayment method Repayment will be accepted only through NACH /
ECS, SI or Check-off facility.
xi. Revision in scheduled Upward / downward revision in the scheduled
EMIs EMIs will be permitted once in every three years
during the loan term and will be subject to:
a) Completion of moratorium (if any) plus flexible
repayment period, and;
b) Home Loan account being regular.
c) other norms prescribed for such revision in case
of regular home loan scheme is fulfilled.
d) At each such instance, RACPCs / branches
must ensure to establish a fresh check-off facility
or arrange to obtain fresh SI / ECS.
xii. Facility Type Term Loan (No Overdraft facility).
All other extant norms, interest rate and processing fee applicable in Home Loan
Scheme will remain applicable under the SBI FlexiPay Home Loan Scheme.
Procedures for setting up of repayment schedule
Operating functionaries are required to ensure that the undernoted critical steps
and procedures are adhered to while setting up the repayment schedule and also
for recording Standing Instruction (SI) / Automated Clearing House (ACH)
mandates in all Home Loan accounts opened under SBI FlexiPay Home Loan
product:
Activity Details
Setting up of CBS Screen Critical Steps / Procedures

repayment
Create Loan FlexiPay Home Loan option must be
schedule in CBS
Details (Screen selected in the “Product” drop down menu.
No.12000)
Record a) Home Loan option must be selected in

Additional the “Moratorium Flag” drop down menu.
Loan Details
b) Appropriate option for Takeover, Ready
(Screen
Built, or under construction property
No.17048
must be selected in the “HL Type” drop
down menu.
c) Moratorium Term must be entered.
Generate NEE Repayment / Flexi EMI option must be

Repay selected in the “Option” drop down field.
Schedule
(Screen
No.17034)
Create / a) By default, Item No.1 will show the

Amend NEE monthly interest payable during
Repayment moratorium period.
(Screen b) In Item No.2 input the value 36 under

No.17087) “No. of Installments”; input 100% of EMI
value under “Repayment Amount” and
select the appropriate Month and Year of
commencement of EMI.
c) In Item No.3 input the value 36 under

“No. of Installments”; input 105% of EMI
value under “Repayment Amount” and
select the appropriate Month and Year of
Activity Details
commencement of EMI and click

“Transmit”
[CARE: No further items must be entered.]
Recording SI Four separate Standing Instruction (SI), one each for (a)
mandate in recovery of interest during the selected moratorium period (b)
CBS 100% of EMI for the next 36 months, (c) 105% of the EMI for
(Wherever the next 36 months and (d) Terminal EMI for the balance term,
salary is must be set up from the Standing Order: Transfer to own
credited to an institution (Screen No.900) screen in CBS.
SB/CA
account held
with our Bank)
Recording a) ACH mandate, in the format prescribed by Agency Banking

NACH Department vide Cir.No. NBG / AGNYBKG-NPCI/6/2015–
mandate in 16 dated 30.09.2015, must be obtained from the borrower
NACH and recorded for handling automated clearings under
Mandate FlexiPay Home Loan product. ECS mandate will not be
Management obtained from the borrower. Only ACH is required to be
System obtained.
(Wherever
b) The physical copy of ACH mandate obtained from the
salary is
borrower must have the “up to a maximum of” option
credited to an
selected and the highest value amongst (a) 100% of EMI,
SB/CA
(b) 105% of EMI and (c) Terminal EMI mentioned in both
account held
words and figures.
elsewhere)
c) Maximum option must be selected under “Debit Amount
type” drop down menu in the Mandate Data Entry Form
provided in NACH Mandate Management System.
d) Highest value amongst the following must be entered in the

“Amount” field.
i. 100% of EMI
Activity Details
ii. 105% of EMI
iii. Terminal EMI
e) Recurring option must be selected in the “Payment

Frequency Type” drop down menu.
f) Monthly option must be selected in the “Payment

Frequency” “drop down menu.
g) Fixed option must be selected in the “Payment Period” drop

down menu and the commencement and maturity dates of
the ACH mandate must be entered.
[A User’s Manual advised by Agency Banking Department

for creation of ACH mandates in NACH Mandate
Management System is placed in the Downloads section of
our REHBU Website (10.1.1.26). However, operating
functionaries must be guided by latest instructions/SOPs
issued on ACH by Agency Banking Department /Bank.]
BACK TO INDEX
• An innovative Home Loan product tailor made to the requirements
of employees with pensionable service.
• Repayment up to the 75 years of age.
• Lower EMIs post-retirement.
In order to capitalize on the opportunity brought-forth by the implementation of

Seventh Pay Commission recommendations for Central Government employees
two new Home Loan products (a) SBI Privilege Home Loan and (b) SBI Shaurya
Home Loan, offering an innovative Home Loan product tailor made to the
requirements of employees with pensionable service, have been launched by the
Bank on 1st August, 2016. The key features of the schemes are given as under:
Particulars Features of Privilege and Shaurya Home Loan

Eligibility SBI Privilege Home Loan: Employees of Central / State
Governments (including PSBs, PSUs of Central Government,
and other individual(s) with pensionable service.
SBI Shaurya Home Loan: Defense Personnel belonging to
Army, Navy and Air force.
Benefit under SBI Privilege Home Loan is to be extended

only to those beneficiaries who are covered under the
Defined Pension Benefit Scheme and therefore employees
covered under NPS are not eligible under SBI Privilege
Home Loan.
Age Minimum: 18 years
Maximum: 75 years by which time the loan should be fully

repaid.
Minimum Loan Rs. 10 Lacs
Amount
Maximum Loan Rs 10 Crores
Amount
Maximum (a) Where age of the eldest salaried borrower is up to 45 years:
permissible Annual Income EMI / NMI Ratio*
EMI/NMI ratio >Rs. 3L &<= Rs. 5L 55%
>Rs. 5L &<= Rs. 8 L 65%
>Rs. 8L &<= Rs. 10 L 70%
>Rs. 10 Lacs 75%
*The EMI/NMI Ratio mentioned above will be applicable for the

full loan term.
(b) Where age of the eldest salaried borrower is above 45
years:
Annual Income EMI / NMI Ratio EMI / NMI
up to Retirement Ratio Post
Retirement
>Rs. 3L &<= Rs. 5L 55%
>Rs. 5L &<= Rs. 8 L 65%
50%
>Rs. 8L &<= Rs. 10 L 70%
>Rs. 10 Lacs 75%
➢ Income of spouse / son / daughter, who joins the loan as
co-borrower / guarantor will be considered towards
estimation of maximum loan eligibility.
➢ Income of Co-borrowers who are not Central / State / PSB
/ PSU will be restricted to only 50% of Total eligible NMI.
(Total EMI share of All Co-borrowers combined together
can only be equal to the share of the Principal Home Loan
borrower).
➢ Higher loan eligibility under SBI FlexiPay Scheme will not be
permitted to be clubbed with this scheme. The borrower will,
however, be at liberty to opt for SBI FlexiPay Home Loan
separately outside this scheme.
➢ Total Home Loan eligibility arrived at on the basis of

aforementioned EMI / NMI ratio will be estimated after taking
loan term net of any moratorium period selected by the
borrower.
Loan Term Minimum: 60 months.
Maximum: 360 months or up to the age of 75 years (the age by
which the loan should be fully repaid) of the principal borrower,
whichever is early.
Moratorium (a) Where age of the eldest salaried borrower is up to 55 years:
Same as Home Loan scheme.

years:
Up to 18 months.
However, borrowers above 45 years of age should be
dissuaded from selecting moratorium period. Total Home Loan
eligibility arrived at on the basis of aforementioned EMI / NMI
ratio will be estimated after taking loan term net of any
moratorium period selected by the borrower.
Repayment By way of monthly installments up to a maximum of 360
months, subject to the following:
(a) Where age of the eldest salaried borrower is up to 45 years:

➢ As applicable to normal Home Loan scheme i.e., by way of
EMI. All borrowers under this scheme will be eligible to opt for
repayment period till they attain the age of 75 years.
(b)Where age of the eldest salaried borrower is above 45

years:
Period Amount to be Repaid
a. During Moratorium Only interest accrued for the month
Period to be repaid
b. Up to the month of [EMI as per applicable EMI/NMI
retirement ratio] X [Ratio of Loan Amount to
Total Loan Eligibility]
c. Post retirement term Terminal EMI
# Terminal EMI refers to the EMI which fully amortizes the

outstanding Home Loan balance as on the month of retirement
over the remaining loan term.
Facility Term Loan only.
Interest Rate a) Where check-off facility is provided by the Government
Department / Defence Establishment under tie-up with our
Bank: Interest rate applicable to women (Her Ghar) will be
applicable to men / others
b) Where check-off facility is not available – Same as applicable
as per Home Loan scheme
For current ROI, reference should be made to latest circulars
on ROI issued from time to time or website of the Bank.
Processing Fee No Processing charges to be levied subject to minimum
recovery of lumpsum of Rs 10000/- + applicable tax (wherever
TIR and Valuation report are required.) In case TIR and
Valuation is not required, minimum recovery clause will not be
applicable.
Repayment NACH / SI
Method
Revision in Upward/downward revision in the scheduled EMIs will be
Scheduled EMIs permitted once in every three years during the loan term and
will be subject to:
a) Completion of moratorium (if any) plus flexible
repayment period, and
c) and other norms prescribed for such revision in case of
regular home loan scheme is fulfilled.
d) At each such instance, RACPCs / branches must ensure to
establish a fresh check-off facility or arrange to obtain fresh SI
/ ECS.
Takeover of Permitted, subject to fulfillment of all terms and conditions
Home Loan under SBI Privilege Home Loan and SBI Shaurya Home Loan
outstanding schemes.
All extant instructions governing takeover of Home Loan from
other Banks / FIs shall remain applicable for all Home Loans
booked under this scheme.
All other norms as applicable to our normal Home Loans will continue to be
applicable for loans under this scheme.
An excel based calculator for calculating the maximum loan eligibility based on
EMI/NMI Ratio and the resulting EMI thereof for SBI Privilege Home Loan and
SBI Shaurya Home Loan schemes has been uploaded in the Home Loan
Calculators section (http://10.1.1.26/hlcalc.php) of our REH Website for ready
reference.
Based on multiple queries relating to the product parameters received from the
operating units, clarifications on the same has been compiled in the form of
Frequently Asked Questions (FAQs) and enclosed hereto in Annexure-I.
Annexure-I
Frequently Asked Questions (FAQs)
Sl.No Query Response
01 What are the different a) Purchase / construct a new house / flat:

purposes for which loans
b) Purchase an existing (old) house / flat or
under SBI Privilege / Shaurya
extend an existing house:
Home Loan may be granted to
individuals? c) Takeover of Home Loans from other
Banks / HFCs / FIs;
d) Furnishing / interiors as part of the

project cost;
e) Re-imbursement of investment made

from own resources during the
preceding twelve months for purchase of
property / construction / repairs /
extension of house:
SBI Privilege / Shaurya Home Loan is not

available for purchase of plot of land and
repair or renovation of an existing house /
flat.
02 Whether Home Loan under All individual(s) with pensionable service

SBI Shaurya be granted to under Defined Benefit Pension Scheme
individuals employed in the other than Defense Personnel belonging to
Paramilitary Forces such as Army, Navy and Air force, including
Assam Rifles, BSF, CISF, individuals employed in the Paramilitary
CRPF, ITBP, etc.? Forces, are eligible for coverage under SBI
Privilege Home Loan.
03 Whether concession under No. Concessions available under CSP/

Corporate Salary Package DSP, etc. is not allowed to be clubbed with
(CSP) and Defense Salary interest rate applicable for SBI Privilege/
Package (DSP) will be Shaurya Home Loan.
Sl.No Query Response
applicable for Home Loans

booked under SBI Privilege/
Shaurya Home Loan.
04 Can the Applicant/Co- No. Only Resident Indians are eligible for
applicants be NRI? coverage under the schemes.
05 Whether a Retired or Retired No. Only serving employees / personnel

(Pensioner) can apply for SBI with pensionable service can apply for SBI
Privilege / Shaurya as an Privilege / Shaurya Home Loan.
applicant / co-applicant?
Income of only spouse / son / daughter who
joins the loan as co-borrower / guarantor is
considered towards estimation of maximum
loan eligibility.
06 Can benefit available under No. Borrowers can only avail Home Loan
FlexiPay Home Loan product under one of the two schemes at any given
be clubbed with SBI Privilege / time.
Shaurya?
07 Will the maximum permissible Age of the eldest borrower with pensionable
loan term calculated only on service will be reckoned.
the basis of the Primary
applicant’s age or the co-
applicant’s age will also be
reckoned for calculating
tenure?
08 What is the maximum Income of Co-borrowers who are not

permissible contribution by Central / State / PSB / PSU will be restricted
Co-borrower(s)? to only 50% of Total eligible NMI. (Total EMI
share of All Co-borrowers combined
together can only be equal to the share of
the Principal Home Loan borrower).
BACK TO INDEX
• Exclusive scheme for non-salaried class to tap the potential
available in this segment
• Differential offerings in pricing based on Risk Grade
• Relaxation in EMI/NMI ratio
Many a times, the assessed loan amount for non-Salaried Class is much lesser
than the amount usually sanctioned by our competitors for such applicants. This
is mainly due to the fact that the IT Returns, based on which the net income is
calculated by our Bank, many a times do not capture the correct cash
flow/repayment capacity of non-salaried applicants. Further, as against
differential pricing strategy generally being adopted by our Peers for non-Salaried
class, our pricing strategy is uniform both for Salaried and Non-Salaried class
borrowers.
In view of the above, the above scheme has been introduced exclusively for non-
Salaried class so as to tap the available potential in this segment, with necessary
risk mitigants. The detailed structure of “Home Loan to Non-Salaried Segment”
is as under:
Parameter Applicable Norms for Non-Salaried Customers

Segment Personal Segment
Purpose Home Loans for the purpose of construction / acquisition of
residential house / flat, takeover of Home Loans from other
Banks / HFCs and repair / renovation of existing house / flat.
(The proposed house property to be acquired solely in the

name(s) of individual as NON-INDIVIDUAL CIFs cannot be
processed in RLMS)
The proposed house property may be acquired either in the

sole names of individuals or jointly in the name of the
Individuals and their Proprietorship firms, subject to the
condition that the share of Individual applicants in the proposed
property is not less than 50%.
Loans for purchase of residential plot will continue to be

processed under SBI Realty Loan Scheme.
Eligibility Professionals / Self-Employed / Businessmen who are over 18
years of age with a minimum Risk Grade of 6 on a scale of 1 to
10 under Bank’s Risk Scoring Model.
Wherever the applicant is Proprietor of a Proprietorship firm or

is one of the partners in a Partnership Firm or is one of the
Directors in a Company, the firm / Company:
• Should be in existence for at-least last 3 years,

• Must have earned Net Profit in the last two years,
• Existing Credit Facilities, if any, should be Regular and
Standard. Opinion Report in this regard will be obtained
from the existing Bankers,
• Wherever the proposed House Property is acquired in joint
names of the Proprietor and the Proprietary Firm, the firm
should be our existing borrower or a debt free entity.
In terms of our extant instructions, proposals falling in Risk

Grade 1 to 3 are eligible for clear sanctions whereas proposals
falling in Risk Grade 4 to 6 required approvals from AGM CPC
/ RBO / Credit Committees.
Loan Minimum: Rs. 50,000/-
Amount
Maximum: Rs. 50 crores.
Permissible
LTV Ratio Loan Amount Maximum
Permissible LTV
(as per RBI)
Up to Rs.30 lacs 90%
Above Rs. 30 lacs & up to Rs. 75 lacs 80%
EMI / NMI a. In the normal course there will be no change in the existing
Ratio ratio.
b. However, relaxation in EMI / NMI Ratio, as under, will be

permitted where:
• Minimum Loan Amount is Rs. 20 lacs,

• Minimum Net Annual Income is Rs. 3 lacs, and
The relaxation in EMI / NMI ratio, which will be over & above
the permissible EMI / NMI Ratio as per the extant guidelines,
will be subject to the under mentioned stipulations:
Additional Eligibility Criteria

EMI / NMI
Ratio
Up to 5% LTV ratio up to 65%
OR
Liquid Collateral# of 7.50% of loan amount.
OR
“IMGC Mortgage Guarantee” cover for loan
amount
Above 5% LTV ratio up to 60%
and up to OR
10% Liquid collateral of 15% of loan amount
OR
“IMGC Mortgage Guarantee” cover for loan
amount + Liquid Collateral of 7.50% of loan
amount
Above 10% LTV ratio up to 50%

and up to OR
15%. Liquid collateral of 25% of loan amount
OR “IMGC Default Guarantee” cover for
loan amount + Liquid Collateral of 15% of
loan amount
#Liquid Collateral in the form of Term Deposits with our Bank or

NSCs / KVPs in own name / in the name of parents / spouse /
children / siblings duly assigned in favour of the Bank.
Permissible Maximum permissible Home Loan amount will be assessed on
Loan amount the basis of the lowest value arrived at from undernoted
eligibility criteria
• Maximum permissible LTV Ratio, and
• Permissible EMI / NMI Ratio.
Permissible Maximum permissible loan amount is calculated based on Net
Income for Annual Income appearing in the latest ITR.
working out IT Returns for last three years are obtained and scrutinized.
NMI / EMI Any disproportionate variation in incomes, say more than 20%,
Ratio in current year income as compared to the previous year is
examined judiciously and the Sanctioning Authority is required
to ascertain the reasons for such variations.
Plus
Expected rent accruals from the proposed house/flat being let
out (net of taxes, cess etc.) may be reckoned for computing
maximum eligible loan amount, subject to maximum amount
equivalent to the applicant’s Net Monthly Income (NMI)/Net
Annual Income (NAI).
Plus
Depreciation may be permitted to be added back to the Net
Annual Income of the Individuals running their business/
profession on proprietorship basis.
Nature of (i) Loan up to Rs. 20 lacs: only Term Loan facility (No
facility overdraft facility),
(ii) Loan above Rs. 20 lacs and up to Rs. 3 crores: both Term
Loan and Overdraft facility.
(iii) Loan above Rs. 3 crores: only Term Loan facility (No
overdraft facility).
Loan Tenor 30 years
& (Repayment as applicable under Regular Home Loan)
Repayment
However, interest applied during the moratorium period should
be serviced during the moratorium period.
Home As applicable under Regular Home Loan

Interiors / However, maximum loan amount will continue to be restricted
Furnishing to the extent of stipulated LTV Ratio. For calculation of LTV
as part of the ratio the cost towards interiors / furnishing will be added to
project cost arrive at the Project Cost.
Interest Rate For current ROI, reference should be made to latest circulars
on ROI issued from time to time or website of the Bank.
Security (i) Equitable mortgage of the property to be acquired with the
help of Bank finance,
(ii) Guarantee of the Firm if the property is jointly owned by
the Firm and the individual and
(iii) Wherever additional EMI / NMI ratio has been granted
Liquid Collateral as mentioned above will be obtained
along with Form-A or A-1 or A-2, as the case may be.
Processing 0.35% of the loan amount plus applicable GST subject to a
Fee minimum of Rs 2000/- and maximum of Rs 10000/- plus GST.
Pre-payment In case the property is owned by individuals: NIL,
Penalty
In case the property is jointly owned by Firm and the individual:
Pre-payment penalty @ 2% plus Service Tax will be levied on
the prepaid amount. However, loans prepaid from own
resources will not attract pre-payment charges.
Penal i. No penal interest should be charged for Home Loans up
Interest on to Rs.25,000/-
Irregular ii. For Home Loans above Rs.25000/- , if the irregularity
Loans exceeds EMI, for a period of one month, then penal
interest should be recovered @2% p.a. (over and above
the applicable interest rate) on the overdue amount for
the period of default. If part installment or part EMI
remains overdue, then penal interest should not be
levied.
Authorized i. At BPR Centres: By RACPCs / RASMECCs.
Branches /
CPCs ii. At Non-BPR Centres: By LPCs / RACCs .
Branches at non-BPR centres will not be permitted to sanction

loans under this Scheme.
Home Top- As per extant guidelines applicable for Home Top-up Loans.
up Loan EMI / NMI Ratio, as applicable to Home Top-up Loan as per the
extant guidelines will be taken into account for arriving at
eligible Home Top-up Loan amount. The EMI / NMI Ratio will
be calculated after adding installments towards all existing
loans, including the Home Loan.
Discretionary Discretion for concession in Processing Fee:
Powers: Approving Discretionary Powers
Deviations / Authorities
Concessions GM (Network) Concession up to 50%
CGM, Circle Concession up to 100%
Discretion for concession in Interest Rate: NIL

Additional due diligence under the proposed Scheme:
• Satisfactory CIBIL Check and KYC of all individual applicants and scrutiny
of Credit Information Report of Firm. RBI Defaulters List & CERSAI site to
ascertain the noting/record of prior encumbrances on the property, if any.
• Pre-sanction Survey of the property to be acquired and verification of
business address of the applicants should be carried out by the Bank’s
own staff.
• NOC will be obtained from Home Branch for obtaining Guarantee of the
Firm, if the Firm is having borrowings from our Bank.
• If the Firm has any other borrowings from our Bank, the CPCs / LPCs will
advise the sanction of Home Loans under this Scheme to the Branch
handling SME accounts. The Home Branch needs to incorporate the same
in the next renewal / review proposal.
All other norms applicable for our regular Home Loan Scheme such as TIR,
Valuation, obtention of Certified copies and other due-diligence norms will remain
applicable under the proposed Scheme.
Loan for acquisition / construction of residential properties where the property is

owned in the sole name of the Firm or the property is owned jointly with the
Proprietors and the Firm but the share of the Firm in ownership of the proposed
property is more than 50% will be covered under existing ‘Corporate Home Loan
scheme’.
Extant norms in respect of due diligence, Title Investigation, obtention of Certified
Copies, Valuation of Property, etc. applicable in our normal Home Loan Scheme,
circulated vide our Master Circular dated 11th November 2016 will remain
applicable.
DETAILS OF INDIA MORTGAGE GUARANTEE CORPORATION (IMGC)
1.The salient features of “Mortgage Guarantee” such as scope & coverage, lock
in period, invocation of guarantee, claim of guarantee and appropriation of
recovery are furnished in Annexure-I.
LTV Guarantee Fee
Loan amount up to Rs. 75 lacs Loan amount above Rs. 75
lacs
up to 75% 1.10% of loan amount + applicable GST
Above 75% to 1.50% of loan amount + applicable GST 1.15% of loan amount +
85% applicable GST
Above 85% 1.70% of loan amount + applicable GST
2.“Mortgage Guarantee” coverage will be available to Home Loans under this

scheme upon upfront payment of Guarantee Fee to IMGC. The Guarantee fees
will be borne by the customers. The details of Guarantee Fees Rate Card are as
under:
(LTV ratio mentioned above are applicable for calculation of Guarantee Fee. For
sanction of Home Loans existing instructions on LTV ratio will be applicable.)
3. Further, wherever the customer opts for IMGC mortgage guarantee cover, in
addition to the existing security documents generated through LOS, the
Branches/ CPCs needs to obtain undernoted documents from the customers:
Sl. Additional New Particulars
Documents
i. Annexure to Home Loan The Branches/ Sourcing entities are
application Annexure-(a) required to obtain the annexure along
with Home Loan application.
ii. Letter of Adherence This will be executed by the
(Annexure-b) borrower(s)
iii. Deed of Guarantee This will be executed by IMGC and
(Annexure-c) the Branches / CPCs
iv. Additional Clause for This clause needs to be added as
Arrangement Letter para 11 in the existing arrangement
(Annexure-d) letter (generated through LOS) and
para thereafter needs to be amended
manually till developments completes
in LOS.
v. Additional Clause for This clause needs to be added in the
Agreement (Annexure-e) existing loan agreement (generated
through LOS) manually till
developments completes in LOS.
4. A Standard Operating Procedure (SOP) covering the details for handling the
sanction of Loan, obtain coverage under Mortgage Guarantee, calculation of
guarantee fee, claim and appropriation process etc., has been prepared and
enclosed as Annexure-II. The Standard Operating Procedure (SOP) consists of
three sections, the details of which are as under:
a) Standard Operating Procedure (Annexure II)
b) Formats enclosed as Annexure (IMGC -a) to IMGC -j) (Annexures are placed
in Part II of Master Circular on Home Loans under Home Loans to Non-Salaried
Segment- Differential Offering.)
5. The Branches / CPCs needs to adhere with the norms set out in (Annexure-I),
6. Mutually Agreed Credit Standards (Annexure-III) and the Agreed Standards

(Annexure-IV) meticulously for submitting a Valid Claim on IMGC in case of
default.
1. The terms and conditions set out in the annexures stated above should be
meticulously read and complied by the operating units, However, we are
furnishing some important terms and conditions which requires extra attention
by the operating units while sanctioning the loan under the scheme:
a. For loan above Rs 5.00 crores, the Branches / CPCs must seek
permission in writing from IMGC before sanction of loan.
b. Interest applied during the moratorium period must be serviced during
the moratorium period. Interest capitalization is not permitted.
c. If the LTV ratio is more than 75%, the period between filling of two
income tax return must be at least nine (9) months.
d. Customer who has availed maximum of one housing loan as per Credit
Information Report will only be eligible for Home Loan under this
scheme. The Branches/ CPCs should ensure that customer has not
already availed mortgage guarantee. In case customer has availed
housing loan from other financial institution he/she will not be eligible for
loan under this scheme.
2. The salient features of Mortgage Guarantee Agreement such as scope &

coverage, lock in period, guaranteed amount, invocation of guarantee, claim
of guarantee and appropriation of recovery are furnished hereunder:
(A) SCOPE AND COVERAGE
➢ “Mortgage Guarantee” cover will be available to the eligible new Home Loan
customers only.
➢ The Branches/ CPCs must ensure compliance of terms and conditions mentioned
in Mutually Agreed Credit Standard (MACS) Annexure-III while sanctioning Home
Loans under this offering.
➢ The Branches/ CPCs will ensure compliance of other extant norms which are
applicable to our normal housing loans without “Mortgage Guarantee” coverage
to loans under this offering without any discrimination.
(B) LOCK--IN PERIOD AND COVERAGE AMOUNT:
The obligation of IMGC under Guarantee Coverage shall commence from the
date of disbursement of 01st instalment of the Housing Loan, subject to payment
of the Guarantee Fee. Lock-in period and guaranteed amount for invocation of
Guarantee will be as under:
PARTICULARS LOCK IN GUARANTEED AMOUNT
PERIOD
In case of ready After expiry of 20% of the principal outstanding as
to move-in 12 (twelve) on date of NPA and interest payment
properties month from obligation of the borrower.
the date of
NPA.
In case of under After expiry of 20% of the principal outstanding as
construction or 30 (Thirty) on date of NPA and interest payment
self-constructed month from obligation of borrower.
properties the date of
NPA However, liability of the IMGC ‘s to
pay the Guaranteed amount will be
limited to 1% of the principal
outstanding of the total loan amount
sanctioned during the financial year
only.
However, the liability of IMGC will not exceed the lower of:
✓ The Guaranteed amount, or
✓ The actual loss occurred at the time of closure of the loan account.
(C) IMGC will not be liable for payment of guaranteed amount if:
✓ The Branches/ CPCs fail to submit the Demand Certificate (Annexure-IMGC-f).
✓ The Branches/ CPCs fail to comply with the terms and conditions mentioned in
Agreed Standards (Annexure-IV) and non-compliance, if any, is not rectified
within 30 working days of written notice by IMGC.
✓ If there is any (i) Fraud or fraudulent conduct or (ii) concealment or

misrepresentation of material information, fact, or circumstances by the Bank or
Borrower, whether before or after a default in respect of information in the loan
file, Security Documents or Deed of Mortgage Guarantee,
✓ the property is damaged due to fire, flood or any other acts of God unless the
property is validly insured to cover damage to the property by fire, flood or acts
of God,
✓ the housing loan is not secured by a valid mortgage except in case of an under-
construction property,
✓ the empaneled advocate / valuer has concealed or misrepresented any

information or fact or committed fraud in preparing the TIR and valuation report.
(D) APPROPRIATION OF RECOVERY:
Recovery of any amount, including any benefits from property insurance, life
insurance or from the sale of the property etc., (Recovered Amount) from the
borrowers, where IMGC has paid the claim amount, shall be appropriated in
chronical order as mentioned hereunder:
1st (First) Principal outstanding and interest due over and above the
guaranteed amount received from IMGC.
nd
2 (Second) Refund of the Guaranteed amount received from IMGC.
3rd (Last) Finally, if any amount remains it will be appropriated
towards charges and expenses.
Upon appropriation of the recovered amount in above said manner residual
amount should be returned to the IMGC within the month following the month
in which recovery received.
In addition to above, the undernoted points should also be taken care while doing
apportioning of recovered amount.
➢ At the time of closure of Home Loan account, the recovered amount should be
appropriated in above manner and the amount paid by the IMGC will be returned
to IMGC accordingly.
➢ In case, if there is an extension of mortgage/ charge/ lien over the underlying

Home Loan property for any other loan, debt, obligation or indebtedness, in such
accounts any amount recovered from the Borrower (including from Property
insurance) or from the sale of the Property will be appropriated first towards the
Housing Loan.
(E) RESPONSIBILITY OF BANK:
The Branch/ CPCs should meticulously follow the steps mentioned in “Agreed
Standards” (Annexure-IV), on an ongoing basis, during the tenor of the loan. And,
also ensure compliance of Bank’s extant instructions applicable to Home Loan
accounts without “Mortgage Guarantee” in respect of recovery of loan amount on
account of default or irregularities, without any discrimination.
In addition to above, before performing the undernoted actions in respect of

accounts covered under mortgage guarantee, operating units must obtain prior
consent of the IMGC in writing:
➢ increase the unamortized principal of the Housing Loan due to unpaid interest,
additional charges, legal charges, collections charges, cheque bouncing
charges, penal interest etc.,
➢ waive any amount of principal or interest except where the amount waived is not
sought as a pay-out from the Guarantor,
➢ settle, release, modify or compromise the property or any other security for the
Housing Loan including any cross collateralization,
➢ undertake any action to sell the Property that results in a payment of the
Guaranteed Obligations by the Guarantor,
➢ defer, postpone or revise the repayment of the Housing Loan and/or payment of
interest and other monies payable by the Borrower or extend the time of payment
by the Borrower,
➢ undertake any Loan Restructurings or other changes in any terms of the Housing
Loan whatsoever, including, without limitation, any changes to terms of mortgage,
the interest rate, payment terms, amortization schedule of the Housing Loan,
alternate repayment plans, or any other changes in the Housing Loan terms,
except such modifications as are expressly: (i) specified in the Loan Agreement;
and (ii) permitted without the further consent or approval of the Bank,
➢ repossess, auction or sell the Property to collect and recover the amount of
Default under the Housing Loan of such property, if such repossession, auction
or sale of the property results in a payment of the Guaranteed Obligations by the
Guarantor,
➢ enter into any settlement arrangement with the Borrowers to recover any or all of
the amount in default, if such settlement arrangement results in a payment of the
Guaranteed Obligations by the Guarantor; or make any change in the Loan
Agreement which may adversely impact the rights and obligations of IMGC.
SOP ON IMGC
MUTUALLY AGREED CREDIT STANDARDS
BACK TO DIFFERENTIAL OFFERING
BACK TO INDEX
(SPECIAL HOME LOAN SCHEME FOR HILLY / TRIBAL AREAS)
(i) Home Loans to people residing in Hilly /Tribal areas

(ii) No Mortgage of land
(iii) Loans given against Third Party Guarantee
(iv) Maximum loan Rs.20 lacs
(v) Maximum Loan tenure 15 years
1.Purpose
In many Hilly / Tribal areas, granting of Home Loans has been rendered
difficult due to the following:
a) Absence of any cadastral survey in such areas.
b) Absence of any system of issuing land Patta with Dag No., Patta
No. etc.
c) Restrictions on transfer of land i.e., land is not legally transferable
from a tribal person to a non-tribal etc.
Ownership over land lies with the community or the Chief of the village.
'SBI-Tribal Plus' Home Loans, a Special Scheme designed for Hill / Tribal
areas for extending financial assistance to individuals in such areas to
a) Purchase or construction of a new house / flat (without mortgage of
land)
b) Purchase of an existing (old) house / flat which is not more than 10
years old (In such cases, valuation report from our empanelled valuer
and a certificate on the condition of the house to be given by a structural
engineer or Govt. approved architect should be taken);
c) Repair / Renovation/extension of an existing house or flat.
2. Eligibility
i) Individual(s) who are aged over 21 years of age and maximum 60
years by which time the loan should be repaid.
ii) In case of salaried employees, the loan should be repaid in full
before their superannuation from the service.
iii) Permanent employees of Central or State Governments / Public
Sector undertakings (PSU) and Corporates (Corporates with
minimum staff strength of 1000 employee and external rating BBB
who maintain salary accounts with us subject to:
a) have put in a minimum of 5 years’ service and
b) availability of Check off
1. In case check off is available:
➢ CIBIL Score will be as per extant Home Loan norms.
2. In case Check off is not available:
➢ Salary account of the applicant(s) / coborrower(s) / Guarantor(s)
will be mandatorily with SBI.
➢ Minimum CIBIL Score will be 700.
iv) For employees of Corporates: Minimum CIBIL Score 700 will be
considered irrespective of check-off
v) For Professionals, Businessmen, Self-Employed and Agriculturist:
➢ Individual(s) who are aged over 21 years but not more than 60
years subject to liquidation of loan before the borrower attains the
age of 60 years.
➢ Home Loan to Professionals, self-employed, businessmen and
agriculturists etc. under Tribal Plus will be considered subject to:
➢ Minimum experience of 5 years in their respective sphere of
activity.
➢ Minimum CIBIL Score will be 700.
➢ Maintain satisfactorily conducted deposit accounts with us with an
average balance of Rs.10000/- for the last two years
➢ Do not have any borrowing with other Banks / financial institution.
OR
➢ Maintain loan accounts with SBI which are satisfactorily conducted
for a minimum period of 2 years without any instance of slippage
to RG 2 and below.
3. Loan Amount:
For employees:
36 times Net Monthly Income (NMI)
For professionals, businessmen and self-employed:
2 times average Net Annual Income (NAI) for the last 3 years on the
basis
Income-Tax Returns, along with Audited / Certified profit and loss
account and balance sheets, I.T.Challans.
For Agriculturists :
2 times average Net Annual Income (NAI) for the last 3 years on the
basis of their activity (i.e. farming, dairy, poultry and orchards), land
holding, cropping pattern, yield etc. and the level of income derived
there from.
In all cases, the maximum loan amount should be as under:
a) In case of Permanent employees of Central or State Governments /
Public Sector undertakings (PSU) having check off facility maximum Loan
Amount will be Rs: 20 lacs.
b) In case of Permanent employees of Central or State Governments /
Public Sector undertakings (PSU) without check off facility and Corporates
(Corporate with minimum staff strength of 1000 employee and external
rating BBB) who maintain salary accounts with us, Professionals, self-
employed, businessmen and agriculturists etc. maximum Loan Amount will
be Rs 15.00 lacs
In respect of the salaried borrowers, the income of the spouse may also be
reckoned for NMI provided he / she is also a permanent employee of
Government / PSU / Private Sector unit and is willing to guarantee the loan.
2. Margin LTV
For construction / purchase of new / existing house / flat : 20%
For repairs / renovation / addition : 25%
5. Type of Loan: Term Loan only
6. Security
For Salaried Employees
Since mortgage of land will not be available,
Third Party Guarantee of another employee(s) (who fulfills the eligibility
parameters stipulated for ‘SBI-Tribal Plus’ Home Loans) employed with Govt. /
PSU / Corporates who maintains salary accounts with us, whose net worth should
be equal to the loan amount should be obtained. Or, as an alternative to the third-
party guarantee, group guarantee of groups of 3-4 employees should be taken,
all of whom are employed in the same organisation and whose salaries are routed
through the Bank.
Brief opinion report should be compiled on the borrower(s) and guarantor(s) on

the basis of personal assets and liabilities statement in line with format specified
for regular Home Loans. Further, copy of documents evidencing ownership of
various assets should be obtained for our record.
Lien on the Provident Fund account of the applicant should be noted, wherever
possible. AGM (Region) / Branch may permit relaxation, subject to availability of
check-off facility.
Rin Raksha Cover or a life insurance policy for a sum equal to the loan amount
with up front single premium which will be assigned to the Bank will be
mandatorily obtained. One time premium of insurance policy will be borne by the
customer.
For Professionals, Businessmen, Self-employed and Agriculturist
a) Third Party Guarantee of a person whose Net worth will be equal to or more
than the loan amount
b) Brief opinion report should be compiled on the borrower(s) and guarantor(s)
on the basis of personal assets and liabilities statement in line with format
specified for regular Home Loans. Further, copy of documents evidencing
ownership of various assets should be obtained for our record.
c) Rin Raksha Cover or a life insurance policy for a sum equal to the loan
amount with up front single premium which will be assigned to the Bank will be
mandatorily obtained. One time premium of insurance policy will be borne by the
customer.
Liquid securities:
a) In case of Permanent employees of Central or State Governments / Public
Sector Undertakings (PSU) having check off facility. Liquid securities in the form
of Bank’s Term Deposit Receipts, life insurance policies issued by LIC / SBI-Life
/ other insurers (endowment policies only), NSCs, Govt. Promissory Notes,
Shares and Debentures, Gold ornaments, Other fixed deposits etc., duly
assigned in Bank’s favour, as collateral security. The aggregate value of such
liquid securities should not be less than 30% of the loan amount.
However, the above may be waived at the discretion of the sanctioning authority
provided borrower(s) or guarantor(s) offers mortgage of an immovable property owned
by him/ her, located at other centres which is unencumbered and a valid equitable
mortgage in favour of the bank can be created. The value of the property should be equal
to the loan amount.
1. AGM of Region / Branches are vested with powers to reduce the requirement
of liquid security to 15% of the loan amount in respect of loans sanctioned up
to Rs 10 lacs only and availability of bulk business potential of not less than
Rs. 2 cr. For loans above Rs 10 lacs, liquid security of 30% will be mandatory.
b) In case of Permanent employees of Central or State Governments /
Public Sector undertakings (PSU) without check off facility and Corporates
(minimum staff strength of 1000 employee and external rating BBB) who
maintains salary accounts with us, Professionals, self-employed, businessmen
and agriculturists etc.
Liquid securities in the form of Bank’s Term Deposit Receipts, life insurance
policies issued by LIC / SBI-Life / other insurers (endowment policies only),
NSCs, Govt. Promissory Notes, Shares and Debentures, Gold ornaments,
Other fixed deposits etc., duly assigned in Bank’s favour, as collateral security.
The aggregate value of such liquid securities should not be less than 50% of
the loan amount.
However, the above may be waived at the discretion of the sanctioning
authority provided borrower(s) or guarantor(s) offers mortgage of an
immovable property owned by him/ her, located at other centres which is
unencumbered and a valid equitable mortgage in favour of the bank can be
created. The value of the property should be equal to the loan amount.
7. Disbursement
A) In respect of construction of house/flat disbursements should be made only in
phases corresponding to the actual progress in construction e.g. in various
stages like completion of plinth, completion of lintel level, completion of roof,
final completion etc. The branches should draw up the disbursement plan and
disbursements should be made only after site inspection to verify progress of
work and proper end-use of funds.
In case of outright purchase of house, onetime disbursement will be made
through NEFT/RTGS directly in the account of Builder. However, in case of resale
property, the disbursement will be made through Account Payee IOI, duly
incorporating the seller’s account number and name of bankers. Under no
circumstance’s cheques drawn on disbursement account should be used for
disbursement of home loans.
8. Repayment
FOR SALARIED EMPLOYEES
a) Maximum repayment period will not exceed 15 years (including
moratorium period) or the remaining period of service of the borrower,
whichever is less.
b) Repayment will be by way of check off / SI / ECS.
FOR PROFESSIONALS, BUSINESSMEN, SELF-EMPLOYED AND
AGRICULTURIST
a) Maximum repayment period of 15 years (including moratorium period)
subject to liquidation of loan before the borrower attains 60 years of age.
b) Repayment will be by way of SI/ECS and post-dated cheques. The extant
provisions regarding dating, presentation, custody, replenishment penalty for
failed NACH / SI / ECS, action under N.I. Act for bouncing of SI / ECS etc. as
applicable to regular Home Loans will be applicable to ‘SBI-Tribal’ Home Loans
as well.
Penal interest for delayed payment of EMI should be levied at rates as
applicable to regular Home Loans.
9. Interest:
10 bps above prevailing home loan floating card interest rates will be
applicable.
10. Optional Group Insurance Cover from SBI-LIFE

Will be available in line with the extant instructions as applicable to regular Home
Loans.
11. Papers / Documents
o Brief Opinion report on the borrower(s) and the guarantor(s) to be
compiled and kept on record with special reference to verification of
ownership of land by the applicant (suggested sources: Village
Authority records, Sale / Allotment letters etc. (Personal Assets and
Liabilities Statement should be obtained Opinion report should be
compiled in line with instructions contained in our Circular
No……dated……….)
o Affidavit sworn by the applicant that he / she is the owner of the plot of
land.
o Post-dated cheques towards EMIs representing monthly instalments
may also be taken till the loan is liquidated.
o An agreement to mortgage is to be taken as a measure of abundant
precaution in cases the Government authorities issue title-deeds along
with permission to mortgage at a future date during the currency of the
loan.
12. Inspection
a) Owing to the fact that mortgage over the property financed is not possible,
inspection should be done on half-yearly basis. Discreet local enquiries should
be made to ascertain whether the ownership title has since been transferred to
the borrower to ensure that the borrower(s) completes the equitable mortgage
formalities.
In addition to pre-sanction survey of the borrower(s)/guarantor(s)
residence/office as also property and post-sanction supervision during the
disbursement stage, borrower(s) and guarantor (s) should be contacted on a
monthly basis where the loan has slipped into NPA.
Proper record of the inspection should be made in the Inspection
Register with appropriate remarks
13. Discretionary Powers

In terms of Scheme of Delegation of Financial Powers as applicable to regular
Home Loans.
14. Insurance
The house / flat should be should be insured for the market value of the
property or loan outstanding whichever is higher covering risk of fire, earthquake
flood, lightning, riots etc., in the name of the Borrower and the Charge of Bank
noted in the Policy along with the Loan Account Number. A copy of the policy
should be retained with the Bank duly entered in the Insurance Register. With a
view to reduce the follow-up, the borrowers may be advised to obtain policy
covering the entire loan period which will also enable them to avail the discounted
tariffs quoted by the insurance companies.
15. Processing Fees

As applicable to Home Loan Scheme.
16. End use of funds

Borrower should submit copy of title deeds and other revenue records, copy
of approved plans and approvals from the local body, estimate of construction
etc., besides execution of Agreement to Mortgage.
17. Financing purchase of property located at a place other than place of

employment in respect of salaried employees
As applicable to regular Home Loan
18. No Commission will be payable for sourcing of home loans under Tribal Plus
to outsourced entities
a) Loan under SBI Realty will not be available under the product.
Top Up Loan under Tribal Plus:

Top Up under Tribal Plus Scheme
Existing borrowers under “Tribal Plus” Home Loan scheme will be eligible for
Home Top-up Loans. The key features of Home Top-Up Loans to the existing
borrowers under “Tribal Plus” scheme are as under:
Parameter Norms for Home Top Up Loan to the existing borrowers
under “Tribal Plus” scheme
Eligibility The existing Home Loan borrowers under “Tribal Plus”
scheme will be eligible for Home Top up loans, subject
to:
• Borrower(s) must have 24 months satisfactory

repayment track record.
• Co-borrower(s) and Guarantor(s) of the
existing Home Loan must join as co-
borrower(s)/ Guarantor(s) for Home Top up
Loan.
• Possession of the property house has been
taken by the borrower(s).
• The loan eligibility will continue to be arrived
at on the basis of latest income proof.
Tenor Loan tenor should be co-terminus with the tenor of
existing “Tribal Plus” Home Loan.
Loan Maximum Loan amount Rs 5.00 lacs, subject to:
Amount Total Loan Limit (existing Home Loan outstanding +
proposed Home Top up Loan limit) should not exceed
the existing Home Loan Limit.
Security a) Fresh lien/ assignment should be obtained to cover
Total Limit(Home Loan Limit + Home Top-Up Limit) over the
existing liquid collateral security.
b) If check-off is available for existing Home Loan, a
fresh check off should be obtained including Home Top-Up
loan.
c) Fresh opinion report should be compiled on the
borrowers(s)/ co-borrower(s) / Guarantor(s) based on
personal assets of borrower(s) / co-borrower(s) /
Guarantor(s) (excluding value of the underlying property)
and liabilities statement at the time of availing Home Top Up
Loan.
No. of loans At any point of time only one Top-Up loan will be
available. Second loan will be available only after
liquidation of existing loan.
All other norms applicable to Home Top Up Loans will also be applicable to
Home Top Up for existing “Tribal Plus” customers.
BACK TO INDEX
HOME LOANS FOR EMPLOYEES OF GOVERNMENT OF ASSAM
✓ Interest subsidy by Assam Govt
✓ Govt Guarantee, EM waived
✓ No processing fee & relaxation in ROI
State Government of Assam has made announcement in 2016-17 budget to

provide interest subvention @ 3.50% for home loans up to a specified limit during
the entire tenure to the State Government employees, who are not covered
otherwise under PMAY Scheme. The interest subvention provided by the State
government is eligible for a maximum loan amount of Rs. 15 lacs for Grade-1 &
2 employees and Rs. 8 lacs for Grade-3 & 4 employees. The State Government
has also offered Government Guarantee in lieu of mortgage of the property up to
the loan limit of Rs 15.00 lacs. However, the employees of Assam State
Government have the option of availing Home Loan beyond Rs 15.00 lacs also.
However, interest subsidy will not be available for loan amount in excess of Rs
15.00 lacs. Also, the employees need to mortgage the house property if the loan
amount exceeds Rs 15.00 lacs.
2. In order to capitalize on the opportunity, a New Home Loan scheme for

employee of Government of Assam, applicable only for the employees of the
State Government of Assam, is approved on the lines of SBI Privilege Loan
Scheme.
3. As per the Scheme approved by the Bank for the employee of Assam
Government, the interest application in the account will be done at applicable
card rate and the repayment in the account will be made by the borrowers at
agreed terms without linking the same with interest subvention payable by the
Government, which is going to be credited to the salary account of the employee
from where the instalments towards the Home Loans are recovered.
4. Detailed guidelines of the proposed Home Loan Scheme for the employees of
Assam Government, which is a slight modification to SBI Privilege Scheme, are
as under:-
Sl. Particulars FOR EMPLOYEES OF GOVERNMENT OF ASSAM
No
• Purchase / Construct a new house / flat, purchase an existing
01 Purpose (old) house / flat or extend an existing house / takeover of
Home Loans from other Banks / HFCs / FIs
The permanent Employees of Government of Assam (Both
pensionable and non-Pensionable services) with check off
facility.
Age:-
Minimum: 21 years
02 Eligibility Maximum: 75 years by which time the loan should be fully
repaid.
In case of employee having non pensionable service
repayment up to age of 75 years will be provided where
younger earning spouse/children joins as co-
borrower/guarantor.
Minimum: Rs. 1,00,000/-
03 Loan Amount
Maximum: Rs. 5 crores.
Loan Amount Maximum

Permissible LTV (as
per RBI)
Up to Rs.30 lacs 90%
Above Rs. 30 lacs & up to Rs. 75 80%

Permissible lacs
04
LTV Ratio Above Rs. 75 lacs 75%
Income of Co-borrowers who are not Employee of Government

of Assam will be restricted to only 50% of Total eligible NMI.
(Total EMI share of All Co-borrowers combined together can
only be equal to the share of the Principal Home Loan
borrower).
05 EMI/NMI Ratio As applicable to SBI Privilege and Shaurya Scheme
Minimum: 60 months.
Maximum: 360 months or up to the age of 75 years (the age
06 Loan Term
by which the loan should be fully repaid) of the principal
borrower, whichever is early.
Same as Home Loan scheme.
07 Moratorium years:
Up to 18 months.
However, borrowers above 45 years of age should be
dissuaded from selecting moratorium period.
08 Facility Term Loan only.
The rate applicable will be as applicable to the beneficiaries of
SBI Privilege Scheme i.e the rate applicable to women will be
extended to men also as advised vide Circular No.
09 Interest Rate
RE/HL/PD/IR/09 Date: 03/06/2017 after taking into
consideration the rate applicable based on the Risk Grade.
Full waiver of Processing Fee, subject to minimum recovery of

lumpsum of Rs 10000/- + applicable tax (wherever TIR and
Valuation report are required.)
Processing
10 In case TIR and Valuation is not required minimum recovery,
Fee
clause will not be applicable.
However, out-of-pocket expenditure, CERSAI and CIBIL
charges will continue to be recovered from the borrower.
By way of monthly instalments up to a maximum of 360
months, subject to the following:
➢ As applicable to normal Home Loan scheme i.e. by way of EMI.

All borrowers under this scheme will be eligible to opt for
repayment period till they attain the age of 75 years.
(b)Where age of the eldest salaried borrower is above 45

Repayment years:
11
Method Period Amount to be Repaid
d. During Moratorium Only interest accrued for the
Period month to be repaid
e. Up to the month of [EMI as per applicable EMI/NMI
retirement ratio] X [Ratio of Loan Amount to
Total Loan Eligibility]
f. Post retirement term
Terminal EMI
# Terminal EMI refers to the EMI which fully amortizes the
outstanding Home Loan balance as on the month of retirement
over the remaining loan term.
(a) Upward revision in EMIs
Upward revision in the scheduled EMIs will be permitted once
in every three years during the loan term.
(b) Downward revision in EMIs
Downward revision in the scheduled EMIs will be permitted
Revision in only twice during the loan term and only in cases where the
12 Scheduled borrower has made advance / bullet prepayments at least to
EMIs the extent of 20% of the outstanding.
Revision in scheduled EMIs as per (a) and (B) above will be
subject to:
a) Completion of moratorium (if any)
Mortgaged of the property is waived for Home Loan limit up to

13 Security Rs. 15 lacs. In lieu of mortgage of the property, State
Government Guarantee for full tenure of the loan has to be
obtained. It is mandatory to obtain Agreement to Mortgage and
Check-off facility in all cases.
If the Government Guarantee is available only during service
period, then the tenor of such loans should coincidence with
retirement date of the employees.
And
If the loan tenor is beyond employee retirement date and also
Government Guarantee is not available, valid mortgage must
be created in favour of the Bank.
The mortgage of the property financed by us is waived up to
the loan limit of Rs 15.00 lacs only irrespective of eligibility of
joint borrowers where more than one is Assam Government
employee. For loans beyond Rs 15.00 lacs the mortgage of the
house property is necessary.
Third Party TPG will be waived in view of the availability of check-off
Guarantee facility. Agreement to mortgage and Tri-partite agreement
(TPG) in case entered into between Builder, Borrower and the Bank both in
of builder approved and unapproved projects, have to be obtained.
projects where
14 mortgage is
created
subsequent to
the
disbursement
of Home Loan.
Takeover of All extant instructions governing takeover of Home Loans from
15 Home Loan other Banks / FIs shall remain applicable for all Home Loans
outstanding booked under this scheme.
Circle will also ensure compliance of all other norms stipulated under our Home
Loan Scheme.
6. Further, operating functionaries are required to ensure that all Home

Loan accounts FOR EMPLOYEES OF GOVERNMENT OF ASSAM are
opened under the following product codes only:
Category Product Code Particulars
Without 64002209 Loan up to Rs 15.00 lakhs
Mortgage (One employee eligible for subsidy)
Loan up to Rs 15.00 lakhs
(One employee eligible for subsidy)
With 64002207 Loans Above Rs 15.00 lakhs
Mortgage (One employee eligible for subsidy)
Loans Above Rs 15.00 lakhs
(One employee eligible for subsidy)
Without 64002210 Joint Loan up to 15.00 lakhs
Mortgage (More than one employee eligible for
subsidy)
Joint Loan up to 15.00 lakhs
(More than one employee eligible for
subsidy)
With 64002208 Joint Loans Above Rs 15.00 lakhs
Mortgage (More than one employee eligible for
subsidy)
Joint Loans Above Rs 15.00 lakhs
More than one employee eligible for
subsidy)
BACK TO INDEX
10.
The employees of Kerala Government who are eligible for Housing Loan under the House
Building Advance (HBA) scheme of Kerala Government and who have not previously
availed of House Building Advance benefits from Government are now permitted to
directly approach any SCBs / HFCs having their operation in Kerala to avail housing
finance, as per the concerned bank’s criteria and applicable sanction process. Based on
the recommendation of the Thiruvananthapuram Circle, a special Home Loan scheme
exclusively for the employees of Kerala Government by modifying our existing Home
Loan Scheme has been launched with effect from 14.03.2019. (Please refer circular
instruction NBG / RE, H&HD-HL / 67 / 2018 – 19 dated 14 Mar 2019. The key features of
the Home Loan scheme applicable for employees of Kerala Government will be as under:
Sl. Parameters Existing Norms
i Purpose Home Loans for employees of Kerala Government

who are eligible for Housing Loan under HBA
scheme of Kerala Government.
ii Processing Fees Full waiver of Processing Fee, Subject to minimum

recovery of actual charges for Valuation & TIR as
applicable under Privilege & Shaurya Home Loan.
In case TIR and Valuation is not required minimum

recovery, clause will not be applicable. CERSAI and
CIBIL charges will continue to be recovered from the
borrower.
iii Other Norms The Branches / CPCs will ensure obtention of NOC
as per format devised by the Government of Kerala
from their related DDOs before sanction of Home
Loan.
The applicants (Employees of Kerala Government)

need to mandatorily maintain salary account with our
Bank.
Sl. Parameters Existing Norms
For interest rates and product codes, reference to be

made to latest Circular issued from time to time.
iv All other norms applicable to Regular Home Loan will remain applicable to this
scheme.
BACK TO INDEX
• Assessment of eligible loan amount wherever requested by customer,
including where the property has already been finalized by the customers or
the property is yet to be finalised by the applicant or in case of take-over of
Home loans.
• Customer can confidently negotiate with the builder / seller.
• Builder / sellers who are apprehensive about our ability to deliver in time will
not find a need to influence the customer to go to other banks / HFCs.
• Database of Pre-approved loans will enable the Bank to negotiate with the
builders to offer better rates for SBI Home Loan borrowers.
Background
In the existing process, customer can apply for Home Loan only after he has
finalized the property purchase deals. Purchaser is faced with a challenge of strict
adherence to payment schedules for completion of the deal, and as such the Turn
Around Time (TAT) of loan sanction assumes paramount importance in his
decision of selection of the loan provider. Gaps in the interpretation of income
statements, circular instructions etc. by the sourcing entities and the sanctioning
units often lead to a situation where there is a shortfall in the loan delivery in terms
of loan amount, TAT etc. vis-à-vis those told to the customers by the sourcing
entities. Certainty about the eligible loan amount and certainty about the time
taken for disbursement are the key issues in delivering a good Home Loan
experience to the borrowers.
2. This certainty can be assured to the borrowers if KYC compliance and

Assessment of eligible loan amount are completed before finalization of the
property deal by the borrower and where the property has already been finalized
by the customers or in case of takeover of home loans. For this purpose, it has
been decided to introduce a product named “SBI Home Loan PAL (Pre-Approved
Limit)”.
Salient features of the scheme are:
➢ PAL will be available only at the RACPC / RASMECC / LPC / RACC

➢ Minimum limit amount under this facility would be Rs. 10 Lacs.
➢ All the documents prescribed for Home Loan, except property documents
would be collected from the applicant along with the application form.
➢ KYC formalities including visits to residence and workplace, verification of

income proof to be completed on submission of the file to the RACPC /
RASMECC / LPC / RACC
➢ CIBIL credit report will be verified.
➢ RACPC will assess the loan eligibility on the basis of income details of the
applicant.
➢ Sanction of pre-approved Home Loan limit will be advised to the borrowers

through a “Pre-approved Loan Arrangement Letter (PLAL)” in the format
furnished at Annexure A.
➢ Non-refundable processing fee as applicable to the Home Loan will be

collected upfront.( as per para 12.(vi) above)
➢ TAT under this scheme will be as under:
Activity For property under approved Other than approved

projects projects
Sanction* 1 day 3 days
Documentation 1 day 1 day
&
Disbursement
*Additional one day will be permitted if the borrowers address in the Sale Agreement is
different than the one verified by us as a part of KYC process. Address will be verified
again in such cases.
2. Characteristics of Pre-approved Loan Arrangement Letter (PLAL):
i) PLAL will be valid for a period of 3 months. The Home Loan application along
with the relative property document will be required to be submitted by the
borrower within the validity of PLAL. Since the processing fee in such cases
is collected upfront, it will not be levied again. On the expiry of the validity
period, fresh sanction should be obtained from the appropriate sanctioning
authority. In case a request for revalidation is received from the customer , Rs
5000/- plus taxes towards Processing Fee would be recovered for each
revalidation of sanction. No additional charge will be recovered for search
report of the property proposed to be mortgaged for the intervening period.
ii) The Interest Rate prevailing on the date of issue of PLAL will not be protected.
The Interest Rate prevailing on the date of sanction of Home Loan will be
applicable.
iii) Pre-approved loan arrangement letter (PLAL) will carry the eligible loan
amount calculated on the basis of prevailing interest rates. For the benefit of
understanding of the borrower, the PLAL will also carry the eligible loan
amount if interest rate moves up or down by 25 basis points and 50 basis
points respectively.
iv) Interest rate will not be mentioned in the PLAL, so as to avoid misuse of PLAL
by the borrower for shopping around for bargains.
v) Home Loan will have to be availed by the borrower from the same RACPC
which has issued the PLAL.
vi) Home Loan will be sanctioned against the PLAL by the RACPC / RASMECC
/ RACC on satisfactory legal verification, valuation, and inspection.
vii) If the time gap between PLAL and submission of Home Loan application by
the customer is more than one month, fresh CIBIL Credit report will be verified
by the RACPCs. This is warranted as the score of an applicant can change in
the interim if he has approached several entities for credit facilities.
viii)PLAL will carry a clause that Home Loan will be sanctioned on the basis of
PLAL only if there is no change in the CIBIL credit report which is perceived
to be adding to the risk assessed by the Bank at the time of issuing PLAL.
ix) PLAL will be issued under the dual signatures of the processing officer as well
as the sanctioning officer for the Home Loan proposals falling under the
discretionary powers of RACPC.
x) PLAL will be serially numbered and a proper record will be maintained at
RACPC for PLAL issued by them.
3. Procedure for sanction of Home Loan proposals under PAL, falling beyond
the discretionary powers of RACPC / RASMECC / LPC / RACC):
Home Loan proposals, falling beyond the discretionary powers of Sanctioning

authority at RACPC/RASMECC/LPC/RACC ), received under PAL will be
scrutinised by RACPC / RASMECC / LPC / RACC and after completing all
formalities like KYC compliance, CIBIL verification etc., the RACPC
RASMECC/LPC/RACC will put up the proposal to the appropriate authority, as
per authority given below, for approval for issuance of PAL.
Proposals falling within the Authority for approving

discretionary Powers of proposal under PAL
Head
AGM (Region)
RACC/LPC
DGM (B &O)
DGM (B&O)
CLCC
RCCC General Manager (Network)
Home Loan proposals, falling
beyond the discretionary CGM(Circle)
powers of RCCC
On receipt of property papers from the customers, the proposal will be submitted
to the respective Credit Committee, under whose discretionary power the
proposal falls, for final sanction of Home Loan. The Pre-Approved Limit proposal
will be the part of the final loan proposal.
The PLAL in this case, will be issued under the signature of AGM (RACPC) once
the PAL is approved by the appropriate authority.
Annexure A
SBI Pre-Approved Loan (SBI PAL)
Arrangement Letter
To
Shri / Smt. 1).....................................................
Shri / Smt. 2).....................................................
Ref. No.:SBI / RACPC/<place>/HL-PAL/<FY>/<Sr.No.> Date :
Dear Sir/Madam,
SBI Home Loan
Pre Approved Loan Limit (SBI PAL) : Rs. ___________
We are pleased to advise that on the basis of documents submitted by you and
the information furnished by you in your application dated ............. , we have
decided to sanction a Pre-Approved Home Loan Limit (SBI PAL) as under :
Loan amount as Rs. (in figures)____________________

per prevailing
interest rates
Rs. (in words) _____________________
2.Validity of the approval : For availing disbursement under SBI PAL you will be
required to submit the application for disbursement of loan together with original
documents relating to the purchase of residential property or construction plan
with estimates of expenditure certified by a qualified architect, within 3 months
from the date this letter to this office.
3. Validity of present interest rates:
The home loan application along with the relative property documents will be
required to be submitted by the borrower within the validity of the Pre-approved
loan Arrangement Letter. The interest rate prevailing on the date of issue of Pre-
approved Arrangement Letter will not be protected. The interest rate prevailing
on the date of first disbursement of Home Loan will be applicable. On the expiry
of the validity period, Rs 5000+ taxes will be recovered towards processing fee
for revalidation of sanction.
Eligible loan amount in the event of increase in interest rates is furnished below
for your knowledge:
Increase in Revised SBI

interest rate PAL
by basis
Rs.
points
25
50
4. Credit Information Report – If the time gap between the date of this letter and
the date on which the details of the property are submitted by you in the specified
format, is more than one month, the Bank will obtain a fresh Credit Information
Report (CIR) on you from CIBIL or any Credit Information Bureau authorized by
the Reserve Bank
of India. Loan under SBI PAL will be disbursed only if there is no change in the
Credit Information Report which is perceived to be adding to the risk assessed
by the Bank.
5. Purpose –
(i) The loan is sanctioned to you for the purpose of purchase / construction /
extension / repairs/renovation of new/second-hand residential house/flat/plot of
land/purchase of consumer durables/furnishings/takeover of Home Loan
(hereinafter referred to as the ‘project’). (*Strike off whoever is not applicable)
(ii) Premium of Home Loan Insurance cover (Optional) - Rs. ____________
6. Margin______% of the total cost of the project subject to the maximum Home
Loan amount being restricted to the stipulated LTV ratio.
7. Legal Verification & Valuation fees:

Title verification and Search Report (TVSR) in respect of the Title Deed submitted
by you will be entrusted with the legal experts identified by the Bank. Costs
associated with TVSR will be required to be borne by you. Value of the property
will be assessed by an independent valuation expert identified by the Bank.
Valuation fees will be required to be borne by you.
8. Security: You will be required to furnish security as under prior to disbursement
of the loan: (*Strike off whichever is not applicable.)
(i) Mortgage of the property for which loan is being availed.
(ii) Guarantee of Shri./Smt ______________ whose income is clubbed with
your income for calculation of your eligibility for loan.
(i) Guarantee of Shri,/Smt ________________ as interim security till completion of
the mortgage formalities.
9. Disbursement:
The loan will be disbursed only on the following conditions:
a. Title of the property proposed to be purchased is clear, absolute,
unencumbered and marketable to the satisfaction of the Bank’s
solicitor/Advocate and a valid mortgage (equitable or registered if equitable
mortgage is not possible) has been created in favour of the Bank. If creation
of mortgage is delayed for valid reasons, then interim security as prescribed
by the Bank is furnished.
b. All the security documents prescribed below have been executed by you/co-
applicant (s) / guarantor(s) –
(i) Loan agreement

(ii) Affidavit
10. Completion of Loan sanction process: Loan sanction process will be deemed
to be completed only after completion of the processes listed in para (3) to (10)
above.
11. Loan arrangement letter containing terms and conditions governing the loan,
including the interest rate, loan repayment programme etc. will be exchanged
with you after completion of the loan sanction process as mentioned above.
Yours faithfully,
Asst. General Manager/Chief Manager/Branch Manager
Received the original. I / We, undersigned agree to the terms and conditions as set out
in this letter.
Borrower(s)
Date & Place
Terms and conditions of the loan are accepted by me/us as a guarantor(s).
Guarantor(s)
Date & Place
BACK TO INDEX
There is a potential for granting additional loans to existing Home Loan customers
against the security of the housing unit already mortgaged with the Bank. Due to
the long-term appreciating trend in real estate values, the market value of the
residential property generally follows a rising curve in most centres in short term
and in all centres in long term. On the other hand, the regular repayment in loan
accounts brings down the outstanding in Home Loan accounts. In the process,
the stake of Home Loan customers rises substantially over the period, creating
an opportunity for the Banks to unlock the value by giving loans against the same.
Most of the borrowers’ avail loans from different sources for the purpose of
education, medical expenditure or other personal uses at relatively higher interest
rate whereas given an option they will opt for loan against the equity of their
homes at much cheaper interest rate.
With a view to adequately tap the potential available for granting additional loans
to existing Home Loan borrowers for meeting their personal needs like
expenditure on education, marriage, health care, renovation/furnishing of the
house etc., the parameters of Home Equity Loan have been modified and a new
product namely SBI Home Top-Up Loan Scheme has been launched. The salient
features of Home Top-up Loan Scheme are as under:
Sl Parameter Proposed Norms

No.
1 Purpose Any personal purpose such as meeting expenditure on
education, marriage, health care, repair / renovation /
furnishing of the house, etc. other than speculative
purpose. A certificate to this effect will be obtained from
the customer in the application itself and no
documentary evidence for end use of the fund will be
insisted upon.
2. Eligibility Following two categories of Home Loan customers /
borrowers will be eligible for availing Home Top Up
Loan:
No.
Category 1:
All new Home Loan customers, acquiring
Ready to move in Properties, simultaneously
along with new Home Loans and all existing
Home Loan customers having less than 12
months satisfactory repayment track record
provided,
a. Home Loan limit is more than Rs. 30 lacs,
b. Where the Market Value of the property as

per the Valuation Report obtained at the time
of sanction of Home Loan is minimum 10%
more than the ‘Value’ mentioned in ‘Agreement
to Sale’ or ‘Sale Agreement’.
c. Possession of the property has either

already been taken and mortgage on the
property has been created or possession of the
property and mortgage in favour of the Bank is
expected to be completed before disbursement
of Top-up Loan.
Category 2:
All existing Home Loan customers with a
satisfactory repayment record of at least one
year provided possession of the house has
been taken by the customer and valid
mortgage has been created in favour of the
Bank.
Note: - Repayment track record of the borrower

in other Bank / HFCs will continue to be
considered for Home Top-up loan eligibility in
case of Takeover loans.
No.
3. Loan Amount For Category-1 customers:
Home Top-up Loan amount will be restricted to
the specified percentage to the underlying
Home Loan amount, as mentioned hereunder,
subject to minimum Top-up Loan amount of
Rs. 2 lacs and maximum of Rs. 50 lacs:
Home Loan
Maximum Top up Loan
Limit
Up to Rs. 75
10% of Home Loan Limit
lacs
Above Rs. 75
15% of Home Loan Limit
lacs
For Category-2 customers:

Minimum Rs. 2 lacs &. Maximum: No Upper
Limit
4. Eligibility
Permissible loan The permissible loan amount (i.e., outstanding
amount in existing loans plus proposed Top-up Loan)
will be assessed at applicable LTV ratio, as
mentioned below, based on the Realizable
value of the underlying property.
Loan Up to Above Rs. 30 Above

amount Rs.30 Lacs up to Rs. 75
lacs Rs. 75 Lacs
Lacs
LTV Ratio 90% 80% 75%
However, while calculating eligible loan

amount under Top Up Loan, please check
guidelines on applicable LTV ratio given below
in point no 5. The LTV ratio will be calculated
on the basis of current realizable value of the
underlying property assessed by empaneled
No.
valuer. Upward revision in realizable Value of
the property will be considered for calculation
of the applicable LTV only once in 3 years
based on fresh Valuation. Two valuation
reports to be obtained for loans of Rs. 1 crore
(i.e., outstanding in existing loans plus
proposed top-up loan) & above.
In case of variation of 20 % or more in the
valuation proposed by the valuer and the
guideline value provided in the State
Government notification or Income Tax
Gazette, as per extant norms, justification on
variation has to be given by the Valuer.
Property values reported in leading
newspapers as well as property portals such as
magicbricks.com, 99acres.com, housing.com
etc., wherever available are to be referred to
and quoted in the Valuation Report. Details of
last two transactions in the locality are to be
furnished in the valuation report, wherever
available.
The values quoted by the valuers should be
cross-checked by the official concerned by
making independent enquiries, property
inspection, comparison with recent sales of
similar properties in the neighborhood and
enquiries from parties having good knowledge
of the local property value, for ensuring that
only realistic realizable values are accepted.
5 Applicable LTV ratio
RBI has introduced regulatory ceiling on the LTV ratio in respect of Home loans
with effect from 23.12.2010. Since then, regulatory ceiling on LTV ratio in Home
loans have been changed multiple times as under:
Home Loan LTV Ratio
Amount BEFORE WEF WEF WEF WEF
23.12.2010 23.12.2010 21.06.2013 08.10.2015 07.06.2017
Up to Rs. 20 Not 90 90 90 90
lacs required
Above Rs 20 Not 80 80 90 90
lacs and up required
to Rs 30 lacs
Above Rs. 30 Not 80 80 80 80

lacs and up required
to Rs. 75 lacs
Above Rs. 75 Not 80 75 75 75

lacs required
3. RBI Auditors have observed that the LTV ratio stipulated by RBI at the
time of origination / sanction of Home Loans were breached in large number of
Home loan accounts due to sanctioning of Top Up loans, extension of mortgage
to education and other loans. For example, while sanctioning Top Up Loan on
31.12.2019, against a home loan of loan limit of Rs 30 lacs which was
sanctioned on 31.12.2013, LTV ratio was applied as 90% of the market value of
the property. As per RBI, in such cases, maximum LTV ratio should not have
breached 80% (prevailing ceiling on LTV ratio at the material time as per above
Table) of Realizable value of the underlying property.
4. In view of the above, we advise that the following procedure to be
adopted for calculation of LTV ratio, while sanctioning Top Up Loans and
extension of mortgage on the property to other loans:
I. While sanctioning Top Up Loan against home loans sanctioned within
loan limit bracket of Rs 20 lacs-30 lacs, care should be taken to check the LTV
ratio applied at the time of sanction of home loan from the sanction- cum-
appraisal note and loan documents and regulatory LTV ratio applicable at the
material time.
II. The permissible loan amount (i.e. outstanding in existing loans plus
proposed Top-up Loan) should not exceed LTV ratio as stipulated by RBI at the
time of origination of the underlying home loan, based on the Realizable value
of the underlying property.
III. For sanction of Top Up loans or extension of mortgage for education
loans and other loans against the underlying property mortgaged for home loans
sanctioned prior to 23.12.2010, LTV ratio applicable will be the current stipulated
LTV ratio.
IV. While sharing security (equitable mortgage) created for home loan with
Top Up Loan, Education loan, SME Loan, due care should be exercised so that
RBI prescribed LTV % at the time of origination of the underlying Home loan
account is not breached. In this regard, necessary guidelines for creation/
extension of charge has been circulated vide Circular No.:
NBG/RE,H&HDHL/87/2019 – 20 dated 18.12.2019 which must be adhered to
without fail. ( Cir no NBG/RE,H&HD-HL/92/2019 – 20 Dated 18 Jan 2020.)
5. Misc. Eligibility Norms The applicant / co-applicants, who are the

owners/co-owners of the property will
mandatorily join the proposed Top-up loan.
However, co-borrowers/guarantors in the
underlying Home Loan, who are not the co-
owners of the property, may opt for not joining
the proposed Top-up loan.
Similarly, Home Loan borrowers may also add
close family members such as Spouse,
children, Parents and siblings as co-
borrower/guarantor for taking Top-up Loan,
even if they are not part of the existing Home
Loan. Income of such family members may be
considered for arriving at EMI/NMI ratio. The
revised Arrangement Letter (Annexure-D),
Memorandum of Agreement (Annexure-E) and
Guarantee Agreement (Annexure-F), with
necessary modifications are enclosed.
6. EMI / NMI Ratio Based on Net Annual Income of applicant as
Net Annual Income Permissible EMI / NMI

(NAI) Ratio
> Rs. 3.00 lac <= Rs. 55%
5.00 lac
> Rs. 5.00 lac <= Rs. 60%
10.00 lac
> Rs. 10.00 lac 70%
given below:
I. There shall be no discretion vested with the

Circle Authorities for approval of relaxation
in the EMI / NMI Ratio.
II. Applicants having net annual income of

less than Rs.3.00 lacs would not be eligible
for loan under the Home Top Up Loan
Scheme.
7. Nature of facility (i) Top-up Loans up to Rs. 20 lacs: only
Term Loan facility (No overdraft facility).
(ii) Top-up Loans above Rs. 20 lacs and up
to Rs. 2 crores: both Term Loan and
Overdraft with reducing drawing power.
(iii) Top-up Loan above Rs. 2 crores: only
Term Loan facility (No overdraft facility)
8. Processing Fee As applicable for Regular Home Loan
Takeover of Home Loans along with the Top-
up Loans is permitted wherever the possession
of residential property has been taken by the
borrower and a valid mortgage has been
created in favour of the present lender. In such
cases, TIR and Valuation reports are
obtained only once.
Therefore, it has been decided to modify the

Processing fee to be charged for Home Top-
Up Loan which is sanctioned simultaneously
along with Home Loan proposal as under:
“0.35% of loan amount subject to maximum of

Rs 10000/- plus applicable tax, Minimum Rs.
2000 + applicable tax”
Charges for obtaining CERSAI Registration
and mortgage creation will be borne by the
customer.
The Processing Fee on Home Top-up Loan will
be waived in respect of our Staff members and
SBI pensioners.
The Processing Fee will now be collected
upfront along-with loan application. In the event
of rejection of loan proposal by RACPCs /
Branches, residual amount (excluding taxes)
over and above actual expenses incurred for
TIR, Valuation will be refunded to the customer
collected upfront. However, Consolidated
processing fee will not be refunded under any
circumstances once the loan is sanctioned by
the Bank.
9. No. of loans At any point of time not more than two loans
will be allowed to exist against an existing
home loan and underlying security of property,
e.g., if an individual has availed two home
loans for two different properties, then a
maximum of 4 top up loans can be sanctioned
within the eligible EMI / NMI and LTV ratio.
10. Tenor The maximum permissible tenor of the loan will
be the residual tenure of underlying Home
Loan or 15 years, whichever is higher, subject
to liquidation of the loan before the borrower
attains the age of 70 years. However, the
borrowers can opt for a lower tenor.
11. Repayment The term loan will be repayable by way of EMIs
commencing after one month from the month
of disbursement.
The overdraft facility will be permitted to
operate on a reducing drawing power
arrangement on the EMI basis. The drawing
power in the overdraft will be reduced to the
extent of the principal component of the EMIs
so that the outstanding in the account is
liquidated at the end of stipulated tenure.
Customers will have an option to withdraw
surplus amount credited in the account over
and above the stipulated EMIs.
12. Pre-payment Loans under the scheme may be pre-paid at
any time without payment of any pre-payment
penalty.
13. Security (i) Top-up Loan up to Rs. 5 lacs:
(a) Extension of the mortgage on the

residential property already mortgaged with the
Bank will not be mandatory. However, loan
period in such case should be co-terminus with
Home Loan.
The loan eligibility will continue to be arrived at

on the basis of latest income proof and also
fresh valuation report of the property. However,
fresh TIR/Search Report for the intervening
period of the mortgaged property will not be
insisted.
(b) However, where the customer wants the

loan tenor of Home Top-up Loan beyond the
maturity period of underlying Home Loan, such
loan should be secured by way of extension of
mortgage charge over House Property.
(ii) Top-up Loan above Rs.5 lacs:
Extension of mortgage on the residential
property already mortgaged with the Bank will
be mandatory in all cases.
The extant instructions of obtaining latest

income proof, valuation and Search Report for
the intervening period of the mortgaged
property, extension of the mortgaged on the
property, etc. will remain applicable.
14. Interest Rate [only For current interest rates and discretionary
floating interest rate powers for approval of pricing concessions,
reference may be made to interest rate
circulars and other circulars issued from time to
time or website of the Bank.
15. Discretionary Powers Same as for Home Loans. The loan proposal
for sanction will be processed at CPC / Branch, where the
documents of underlying Home Loan account
are maintained.
16. Classification In the performance Report loans under the
scheme will be classified under ‘Other RE
Loans’.
17. Sourcing of proposal i. Proposals under the Top-up loan scheme
may be sourced by our branches. HLSTs,
MPSTs and any other outbound Sales
Team.
ii. The outsourced marketing outfits such as
HLCs, SSL, MCs, MAs, etc. are also
permitted to source Home Top-up Loan
proposals both from our existing Home
Loan borrowers and along with Takeover
of Home Loans.
The rate of Commission payable to HLCs
and other outsourced entities for sourcing
Home Top Up Loans will be as under:
Parameter Applicable rate of

Commission
If Top Up Loan is As applicable to
sourced along with Home Loans on 1st
Home Loan disbursement.
Proposal
If Top Up Loan is At 0.20% of the loan
sourced on stand- amount on 1st
alone basis i.e., disbursement of
not along with Top Up Loan
Home Loan subject to minimum
of Rs. 2,000/ and
maximum of Rs.
40,000/ per loan
proposal.
iii. The Home Loan borrowers will also be

permitted to submit their Top-up loan
applications directly to the RACPC /
RASMECCC. Each RACPC /
RASMECCC will identify a nodal officer for
accepting Top-up Loan applications.
One stage processing in LOS (QDE+DDE) will
be carried out at RACPCs/RASMECCs instead
of existing system of QDE by sourcing entities
and DDE by RACPCs/RASMECCCs.
Wherever the borrowers are submitting Top-up
Loan application to the sourcing entities, the
sourcing entities will be required only to
forward / submit the applications received for
Top-up Loans to CPCs against
acknowledgement. Rest of the processes,
including obtention of Valuation Report, Search
Report (wherever applicable), Income Proof
etc. will be completed by CPCs.
18. Appraisal Scoring Model stipulated by the Bank for
‘Personal Loan’ will continue to be used under
the Scheme. Fresh Credit Information Report
(CIR) and Search Report from the CERSAI site
will be obtained. The proposal will be
processed, and account opened through LOS
only.
19. Other Loan application, asset & liability Statement,
appraisal form, arrangement letter and loan
agreement under the scheme are furnished in
Annexure A to F.
20. Discretionary Powers For discretionary power to approve concession
in Processing Fee and Interest rates, reference
may be made to latest circulars issued from
time to time.
FAQs & VARIOUS FORMATS FOR TOPUP LOAN
BACK TO INDEX
Secured Personal loan to individual owners of residential home/flat and
select commercial properties for meeting their personal needs.
‘Loan against Mortgage of Immovable Property’ scheme was reviewed and many
important parameters of the Scheme viz. Maximum permissible loan amount,
LTV and EMI/NMI Ratio, Loan Tenor, Interest Rate, Engagement of outsourcing
entities for marketing etc. were modified in order to make the scheme more
competitive and customer friendly with the name LAP (Loan against Property).
Subsequently, with a view to cover individuals willing to avail loan against

securitization of rental income under our LAP, some of the norms stipulated under
the Scheme have been modified. The revised parameters have made the scheme
more competitive and it will help our operating units to fully tap the potential
available for providing Secured Personal loan to individual owners of residential
home/flat and select commercial properties for meeting their personal needs.
Now, the name of the scheme has been changed to “Personal Loan Against
Property (P-LAP) “and certain norms have been modified. The modified P- LAP
Scheme is as under:
Parameter Stipulated Norms

Name of the Personal Loan Against Property (P-LAP)
product
Purpose Any personal purpose such as meeting expenditure on
education, marriage, healthcare, etc. other than speculative
purpose. A self-declaration for the purpose of the loan to be
obtained from the applicants.
Loans under SBI LAP will not be permitted for Business

Purposes.
Facility Term Loan (No overdraft facility)
Segment Per Segment
Eligibility i) Employees, professionals and Self-employed Individuals,
Businessman who are IT assesses, NRIs who own residential
property or commercial property in his/her own name, spouse/
children/ parent /sibling provided that sanctioning authority is
satisfied about the genuineness and steadiness of source of
income and continuity of repayment capacity of the borrower.
ii) In case of salaried applicants, verification of Employer

company profile to be carried out and record of such
verification should be kept with the loan documents.
Place of Loan under P-LAP to be sanctioned at the Centre where the
availing Loan Property is located.
under P-LAP
Eligible Eligible property will be as under:
Property
1) Non-encumbered, Non-agricultural and SARFAESI
compliant, in the name of Borrowers / Co-borrowers. Co-
Borrowers will be restricted to Spouse / Parents / Siblings /
Children.
2) Residential Property
a) Residential House / Flat in the name of Borrowers / Co-
Borrowers in Metro and Urban areas within Municipal
Limits.
b) Self-Occupied, Non-Agricultural and SARFAESI
compliant Residential House / Flat in the name of
Borrower / Co-Borrower in Semi-Urban and Rural Areas.
3) Commercial Properties of the Borrowers / Co-Borrowers
located in Metro and Urban Areas within Municipal Limits
provided:
a) Properties leased to SBI / SBI Subsidiaries / PSBs and
Private Banks / PSUs / Government Departments
b) Listed Profit Earning Companies / Companies with ECR
of BBB and better
c) Where residual lease period is minimum 5 years.
4) Commercial Properties of the Borrowers / Co-Borrowers
located in Semi-Urban & Rural Areas and Properties located
outside Municipal Area Limits provided that:
a) These Properties are leased to SBI / SBI Subsidiaries
b) Residual Lease Period is minimum 5 years.
5) However, Loan under this scheme will not be made
available on Mortgage of an Open Plot, Under Construction
Property and Industrial Property.
6) Proposals under P-LAP Scheme will mandatorily be
processed/ assessed by RACPCs/RASMECs at all BPR
centres and by LPCs at all non-BPR centres.
7) No second / pari-passu charge will be extended to other
lenders.
===================================================
Instructions for the State of Goa and Kerala
The instructions regarding eligible property located in Semi-Urban

Areas (places with population above 10000 and up to 1 lac) and
Rural Areas in the State of Goa and Kerala under the Scheme are
as below:
1) Self-Occupied, Non-Agricultural and SARFAESI compliant
Residential House / Flat in the name of Borrowers / Co-
Borrowers.
2) Commercial Properties of Borrowers / Co-Borrowers located
in Semi-Urban / Rural areas provided that:
a) These Properties are leased to SBI / SBI subsidiaries
b) Residual Lease Period is minimum 5 years.
The above instructions are valid subject to the following:
i. Our Branch must be located at Semi-Urban / Rural

centre where the proposed property to be mortgaged is
situated.
ii. Maximum Loan amount will be capped at Rs 1.00 crore
only at such centres.
iii. Loan will be available to the Salaried and Professionals
viz doctors, engineers and chartered Accountants only
at such centres.
iv. Marketability of the property to be financed has been
assessed in case of stress in the account.
v. Irrespective of the loan amount, valuation and TIR of the
property should be obtained by two different bank’s
approved valuers and empanelled Advocates.
vi. For properties located in Semi Urban / Rural areas the
maximum LTV Ratio will be 55%.
vii. Proposals under P-LAP Scheme will mandatorily be
processed / assessed by RACPCs / RASMECs at all
BPR centres and by RACCs / LPCs at all non-BPR
centres.
viii. No second / pari-passu charge will be extended to other
lenders.
Security (i) Mortgage of the Property (Equitable or Registered).
(ii) In cases where the commercial properties are rented out on

lease, equitable mortgage on the property will be created and
assignment of rental receivable will be obtained. In addition to
that a Tripartite Agreement entered between borrower (lessor),
lessee and Bank will be obtained. In case the lessee is not
ready to sign Tripartite Agreement, an irrevocable Power of
Attorney from borrower (lessor) for collection of rent from
lessee will be obtained. The lease rentals will mandatorily be
credited to an escrow account opened for this purpose.
Tripartite Agreement/ POA will continue to be obtained on
applicable formats under Rent Plus Scheme.
Loan Tenor Minimum: 5 years
Maximum: 15 years, subject to conditions mentioned

hereunder,
(i) Where more than 50% of the NMI is coming from salary,
profession or business:
Maximum 15 years or before the eldest borrower attains the

age of 70 years provided the expected life of the property, as
certified by an empaneled engineer/architect, is at least 5 years
more than the loan tenor.
(ii) Where more than 50% of the NMI is coming from Rental
Income:
Residual lease period of the rented property or 15 years
whichever is lower.
Loan Amount (i) Minimum Loan Amount: Rs. 5 lacs
(ii) Maximum Loan Amount: Rs. 7.50 crores, subject to location

of the property as mentioned hereunder:
Within the Municipal Corporation areas of NCR, Mumbai,
Pune, Chennai, Ahmedabad, Bangalore and Hyderabad
centres and other State Capitals: Rs. 7.50 crores,
(a) At Non-BPR centres: 1 crore,
(b) At other BPR centres: Rs. 2 crores

LTV Ratio Maximum LTV Ratio based on loan limit will be as under:
Loan Limit LTV Ratio
Up to Rs. 1 crore 65%
Above Rs. 1 crore & up to Rs. 7.50 60%
crores
LTV Ratio will be calculated based on Realizable value as per

Valuation Report not more than 3 months old. Further, for loans
of Rs. 1 crore and above, two valuation reports should be
obtained. In case of variation of 20 % or more in the valuation
proposed by the valuer and the guideline value provided in the
State Government notification or Income Tax Gazette, as per
extant norms, justification on variation has to be given by the
Valuer.
Property values reported in leading newspapers as well as
property portals such as magicbricks.com, 99acres.com,
housing.com etc., wherever available are to be referred to and
quoted in the Valuation Report.
Details of last two transactions in the locality are to be furnished
in the valuation report, wherever available.
The values quoted by the valuers should be cross-checked by
the official concerned by making independent enquiries,
property inspection, comparison with recent sales of similar
properties in the neighborhood and enquiries from parties
having good knowledge of the local property value, for ensuring
that only realistic Realizable values are accepted.
Income Minimum Net Monthly Income of Rs. 25,000/ (or Rs. 3 lacs per
annum).
(a) Regular income from all sources including rental income of

eligible commercial leased property may be considered for
arriving at loan eligibility provided the Sanctioning Authority is
satisfied with the proof of income. In case of salaried
applicants, verification of Employer company profile to be
carried out and record of such verification should be kept with
the loan documents.
(extant instructions as applicable to Home Loans in this regard

will be followed)
(b)In addition to the applicant’s income, income of spouse/
children / parents / siblings may also be considered for arriving
at maximum loan amount provided they are joining the loan as
co-borrower/guarantor. If the property is held jointly with the
spouse/children/parents/siblings then all the joint holders of the
property should join as co-borrower, but in cases where the
property is held in single name of the borrower the spouse /
children / parents/siblings may join as co-borrowers.
EMI / NMI Based on Net Annual Income of the applicant, the maximum
Ratio permissible EMI / NMI will be as under:
Net Annual Income (NIA) EMI/NMI Ratio

>Rs. 3 lacs <= Rs. 5 lacs 50%
>Rs.5 lacs <= Rs. 10 lacs 55%
>Rs. 10 lacs 60%
Maximum Loan under LAP should be liquidated before eldest borrower

Age attains the age of 70 years.
However, Sanctioning Authority may permit loan tenor beyond
70 years of age provided son / daughter / spouse, having age
below 50 years, with sufficient income for servicing the loan
repayment, joins as co-borrower / guarantor to the loan.
PAN Card Copy of PAN Card of all applicants for loans under LAP should
mandatorily be obtained along with other KYC and income
papers.
Processing 1% of loan amount plus applicable Tax, maximum Rs. 50,000
Fee plus applicable taxes.
Interest Rate For current ROI, reference should be made to the latest
circulars on ROI issued from time to time or website of the
Bank.
Pre-Payment NIL
Charges
Valuation Valuation to be done every three years.
Frequency
Appraisal Separate RSM model as now developed in LOS / RLMS, will
be used for P LAP.
Takeover of Takeover proposal from other Banks / HFCs may be
Loan considered selectively with prior Administrative Approval from
DGM (B&O) subject to the following:
a) Takeover of LAP will be permitted from Scheduled Banks and
from select HFCs mentioned hereunder:
HDFC, LICHFL, Indiabulls Housing Finance, DHFL, ICICI
Housing Finance, IDBI Housing Finance, PNB Housing
Finance, GIC Housing Finance, Can-Fin Housing Finance,
Gruh Housing Finance and Sundram BNP Paribas.
b) Satisfactory due diligence of the borrower(s) and compliance
to the eligibility criteria for availing loan under LAP as per
Bank’s extant guidelines,
c) The borrower should have serviced interest and installments of
the existing loan with present lender regularly, as per the
original terms of sanction,
d) The Loan should not have been rescheduled/restructured with
the existing lender,
e) The borrower has valid documents evidencing the title to the
house/flat,
f) Obtention of Fore-closure letter from existing lender and direct
disbursement to the existing lender against acknowledgement.
g) Mandatory interim security by way of Third Part Guarantee to
be obtained wherever creation of mortgage is likely to be
delayed for any valid reasons.
Discretionary As per Scheme of delegation of Financial powers for Term
Powers for Loans to Individuals.
Sanction
Inspection Pre-Sanction:
➢ Mandatorily to be carried by the designated Bank officials once

before sanction of the loan and one before disbursement.
➢ For loans of Rs. 1 crore & above, inspection of the property be
done additionally by RACPC/Branch official not below the rank
of SMGS-IV, over and above the detailed Pre-sanction Survey
done by the designated officials
Post-Sanction:
i) For Regular Accounts:

Immediately after creation of mortgage and disbursement,
thereafter every year.
ii)For Irregular and NPA Accounts: Every month

Discretionary Discretionary power will not be available to the Circle
Powers for Authorities / Sanctioning Authorities for approving concession
Sanction of in the applicable Card Rate of Interest for P-LAP loans.
concession in However, DMD (vertical) will be able to approve concession in
pricing applicable Interest Rate.
Others 1. Satisfactory CIBIL Check and KYC of all applicants. A second
report from High Mark/Other CICs will also be obtained.
Additionally original KYC papers will be re-verified by CPCs at
the time of documentation.
2. Minimum CIBIL Score of 700. Proposal of applicants having
scores between 600 and 700 and scores between -1 and 5
(indicating no history or insufficient history) may be considered
subject to approval of deviation by
(a) DGM (B&O) in respect of sanctions by RCC and below, and
(b) Sanctioning Authority in respect of sanctions by ZCC & above.
3. Search from CERSAI site to ascertain the noting / record of prior
encumbrances on the property, if any. Bank’s charge on the
property should be registered in CERSAI site before
disbursement of loan.
(iv) A Search Report / Non-encumbrance Certificate for the
intervening period i.e., from the date of TIR to the date of deposit
of original Title Deeds / creation of EM should be obtained before
disbursement and held on record, as part of the EM documents
in all cases. The genuineness of the original title deed should
also be verified by the empaneled advocate before
disbursement.
• (v) Disbursement of the loan will mandatorily be made through
transfer / NEFT / RTGS to the account of the customers and not
through cheque / draft.
• The proposal will be processed, and account opened through
LOS only.
• The house / flat mortgaged to the Bank should be insured
against the risk of fire / riots / earthquakes / lightning / floods etc.
in the joint names of the borrower and the Bank for the actual
project cost after netting off the cost of land (including undivided
share of land in case of flats).
Product (i) For current product codes, reference should be made to the
Codes latest circulars issued from time to time.
Extant norms in respect of due diligence, Title Investigation, obtention of Certified

Copies, Valuation of Property, etc. in respect of other Term Loans will continue
to be followed under LAP also.
BACK TO INDEX
In order to provide our existing Home Loan customers with hassle-free top up
loan for personal use, it has been decided to offer completely digital “Insta Home
Top-up Loan” on YONO platform. This product will be made available to our pre-
selected Home Loan customers on YONO App. The product will also be made
available on YONO Portal, shortly.
2. Under Insta Home Top-up Loan Scheme, the selection of customers,

processing of their loan request, loan account opening, loan disbursement and
SI creation for repayment of EMIs will be done automatically by the system and
no manual intervention will be required.
3. Insta Home Top-up Loan product on YONO can also be sanctioned for joint
home loan borrowers (maximum two) and this facility is not available for Insta
Home Top-up Loans on INB platform.
4. With a view to popularize the product, as an introductory offer, processing fee

will be waived for a period of 1 month, from the date of the launch of this product.
Subsequently, a flat processing fee of Rs 2000 + GST will be charged to the
customer. Circles are requested to advise the operating units to market the
product among existing home loan borrowers and utilize this feature as a Unique
Selling Proposition for prospective home loan borrowers.
5. Details of the product are as under:
Feature Applicable Norms

Eligibility Existing Home Loan customers will be pre-selected for
offering this product based on following eligibility:
(a) Minimum Home Loan Limit of Rs. 10 lacs with INB
facility.
(b) Fully disbursed home loan with satisfactory track
record of 1 year or more.
(c) Home loan accounts with maximum of up to two
borrowers.
(d) Minimum residual tenor of underlying Home Loan
account is 3 years.
(e) The customer should not have any live Home Top-up
Loan or Smart Top Up Loan / Insta Top up Loan.
(f) No instance of the Home Loan account slipping to RG-
2 or further in the past.
(g) Minimum CIBIL Score of 650.
(h) Repayment of Insta Top Up Loan through SI only.
However, repayment of primary home loan through ECS /
NACH also will be considered.
(i) Home loan account and repayment account should be
under same CIF.
(j) Equitable mortgage has been successfully created for
the primary security / home loan.
Based on the above-mentioned conditions, existing Home
Loan borrowers will be pre-selected and a notification for
the Insta Home Top-up Loan offer on Home page of YONO
will be shown to these selected customers. The pre-
selected customers would also be informed using SMS and
e-mail.
Purpose Any personal purpose other than speculative purpose. A
declaration to this effect has been included in the ‘Terms &
Conditions’ accepted by the borrower. Acceptance of
Terms and Conditions will be validated using a “One Time
Password (OTP)” sent to the borrower’s registered mobile
number.
Co-applicant In case existing home loan account is in joint name, then
consent process after the completion of process by primary applicant, co-
applicant also is required to give his / her consent, after
which disbursement will be done. The navigation path for
co-applicant to give consent is:
Login YONO >> Click on menu (top left – hamburger menu)
>> Service Request >> Pending Request Alternative path:
Login YONO >> Home page >> Under quick links, click on
Service Request >> Pending Request
Validity of offer The offer made to pre-selected customers will be valid for a
period of 30 days from the date of activation of the offer on
YONO Mobile App. A fresh list of eligible customers will be
uploaded on 1st of every month and data extraction will be
as on 15th of the previous month. A pop-up message
conveying offer will be shown only to the eligible customers
on YONO.
Loan Amount 8% of Home Loan Limit
Minimum – Rs. 0.50 lacs
Maximum – Rs. 8.00 lacs (whichever is Lower)
Nature of facility Overdraft (with reducing drawing power).

Loan Tenure Residual Maturity of Tenure of Insta Top-up
underlying Home Loan Home
Loan
36 Months to 120 months Minimum - 36 months
Maximum – Residual tenor
of the Underlying Home
Loan
Above 120 months Maximum – 120 Months
Number of loans At any point of time, only one Ìnsta Top-Up Home Loan’
will be permitted.
Aggregate limits of all top-up loans, including Insta Top up
(INB), Smart top up and Regular Top up cannot exceed Rs.
8.00 lacs without extending mortgage on Home Property.
Repayment The overdraft will be repayable by way of EMIs
commencing on the date selected by the customer.
Standing Instructions (SI) for EMI repayment will
automatically be set up on account from which repayment
of existing home loan is made.
Pre-payment Loans under the scheme may be pre-paid at any time
without payment of any pre-payment penalty.
Security An undertaking from the borrower will be obtained online,
authorizing the Bank to hold original Title Deeds of the
house property already mortgaged to the Bank for Home
Loan, till the liquidation of all loans including the proposed
Insta Top-up Home Loan. However, extension of mortgage
over the house property will not be obtained.
Interest Rate For current interest rates, reference to be made to latest
circulars issued on Interest rates from time to time and
Bank’s website.
Processing Fee A flat Processing Fee of Rs.2000 plus applicable GST will
be levied under the product. Processing fees will be
automatically recovered from customer’s account and
credited to commission account.
Help and In case of any difficulty, Customer may contact the Bank’s
Support contact centre at 1800 11 1101 (dedicated for YONO) or
can send email on feedback.yono@sbi.co.in. Branches
may also login the complaints on feedback.yono@sbi.co.in
after logging in the same on Service Desk (SD). Branches
should invariably quote SD ticket number in the mail.
BACK TO INDEX
To provide our Home Loan borrowers with faster and hassle-free Home Top up
loan, we have already introduced “Insta Home Top-Up Loan” with a maximum
loan amount of Rs. 5 lacs, which is an online, paperless and pre-approved
product. However, majority of our home loan borrower are not having INB facility
and therefore, are not able to take advantage of our Insta Top-Up Loan scheme.
2. Therefore, to provide hassle-free finance to all the eligible home loan

borrowers, whether they are having internet banking facility or not, it has now
been decided to introduce an offline “Smart Home Top-up loan” product. The key
features of “Smart Top-up Loan product are listed as under:
Sl Particulars SMART HOME TOP-UP LOAN

1. Purpose Any personal purpose such as meeting expenditure
on education, marriage, health care,
repair/renovation/furnishing of the house, etc. other
than for speculative purpose.
A confirmation to this effect has been included in the

Terms and Conditions letter, which needs to be
accepted by the customer. No documentary evidence
for end use of the fund will be insisted upon.
2 Eligibility Our existing home loan borrowers who fulfil the
undernoted criteria will be considered for “Smart
Home Top-up Loan”
a) Fully disbursed home loan accounts.
b) Minimum Home Loan Limit of Rs. 20 lacs.
c) Minimum residual tenure of Home Loan of 5 years.
d) Valid equitable mortgage should have been
created in favour of Bank.
e) Satisfactory track record of repayment and
conduct for 1 (one) year or more, after completion of
moratorium period.
f) The customer should not have any live Home Top-
up or Insta Home Top-up loan.
g) No instance of the Home Loan account slipped to
SMA (RG2) during last three months or further in the
past.
h) CIBIL Score of 550 or higher.
i) Staff will be eligible if they fulfil the product specific
and staff eligibility EMI/NMI criteria.
j) Mode of repayment should be either through SI or
NACH / ECS.
k) No documents such as income proof, TIR,
Valuation Report need to be obtained from the
customer.
3 Loan Amount 8% of Home Loan Limit
Minimum – Rs. 1.00 lacs
Maximum – Rs. 8.00 lacs (whichever is lower)
4 Nature of facility Either Term Loan or overdraft facility
5 Loan Tenure The maximum tenor of the loan will be the residual
tenor of underlying Home Loan or 20 years,
whichever is lower.
The “Smart Home Top-up loan” must be closed prior
to the underlying Home Loan or earlier to that.
6 Disbursement Disbursement will be made through NEFT / RTGS /
transfer directly in the account maintained with SBI /
other Bank from where SI (Standing Instruction) or
ECS is coming every month towards repayment of
existing Home Loan.
7 Number of At any point of time either `Smart Home Top-Up
loans Loan’ or “Insta Top-Up Loan” will be permitted. Both
cannot be granted concurrently.
Second Smart Home Top-up Loan will be considered
only after closure of the previous “Smart Top-Up
Loan”.
However, the borrower will be eligible to avail normal
Top up Loan by extending mortgage on Home
Property.
Aggregate limits of all top-up loans, including Insta
Top up, Smart top up and regular Top up cannot
exceed Rs. 8.00 lacs without extending mortgage on
Home Property.
8 Repayment The term loan will be repayable by way of EMIs
commencing from the next month of disbursement.
The overdraft facility will be permitted on a reducing
drawing power basis. The drawing power in overdraft
account will be reduced to the extent of the principal
component of the EMIs so that the outstanding in
loan account is liquidated at the end of the stipulated
tenure. Customers will have an option to withdraw
surplus amount credited to the account over and
above the stipulated EMIs.
9 Pre-payment Loans under the scheme may be pre-paid at any time
without payment of any pre-payment penalty
10 Security Loan Agreement & Arrangement Letter authorizing
the Bank to hold original Title Deeds of the house
property already mortgaged to the Bank for Home
Loan, till the liquidation of all the loans including the
"Smart Home Top-up Loan" will be obtained.
However, extension of mortgage over the house
property will not be obtained.
Branches (Non-BPR) / CPCs will ensure noting of
account number and sanctioned limit of “SMART
HOME TOP UP LOAN” in the Equitable Mortgage
Register of underlying Home Loan account.
While releasing the property after closure of Home
Loan account, Branch (Non-BPR) / CPCs will ensure
closure of SMART HOME TOP UP LOAN also.
11 Processing Fee A flat Processing Fee of Rs.2000 plus applicable
Goods and Service Tax (GST) will be levied under
the product. Processing fee will be recovered from
loan amount at the time of disbursement.
12 Classification In the performance Report loans under the scheme
will be classified under ‘Home Top up Loans”.
13 Sourcing of Proposals under “Smart Home Top-up loan” scheme
proposal can be sourced by our branches. HLSTs and MPSTs
Home Loan borrowers will be permitted to submit
their Top-up loan applications directly to the RACPC
/ RASMEC. The RACPC / RASMECs will identify an
officer as nodal officer for accepting “Smart Home
Top-up Loan” applications.
14 Appraisal The Smart Home Top-Up Loan scheme is now
available on RLMS application, and all operating
units are advised to mandatorily process all Smart
Home Top-Up Loan application through RLMS only.
(Cir no NBG/RE,H^HD-HOME TOP/44/2020 - 21
Dated 3 Oct 2020.
The RLMS application is available in CBS> Apps>

SBIRLMS or branches can directly access inputting
https://rlms.sbi. The User Manual / SOP for
processing of Smart Home Top-Up Loan through
RLMS application is annexed and also placed at SBI
Times > my workplace > Department 2 > REHBU
>Product > SOP > User Manual Smart Home Top Up
Loan through RLMS.
In case of any difficulty, operating units need to raise
the request through “service desk” or branches can
also share the details along with branch code, PF ID
& role of the User on support.rlms@sbi.co.in. Further,
for user related problem, please contact to RLMS
administrator at AO Level. Also, contact details of
RLMS team is available on SBI Times > my
workplace > Department 2 > LOS/LLMS > RLMS
Simple appraisal will be done
Scoring Model stipulated by Bank will not be

applicable to this loan.
Search Report from the CERSAI and CIBIL sites will
be obtained.
The proposal will be processed, and account opened
through RLMS / LOS only.
Processing in LOS
One stage processing in LOS (QDE+DDE) will be
carried out at RACPCs / RASMECCs instead of
existing system of QDE by sourcing entities and DDE
by RACPCs / RASMECs. Wherever the borrowers
are submitting "Smart Home Topup Loan" application
to the sourcing entities, the sourcing entities will be
required only to forward / submit the applications
received for "Smart Top-up Loans" to CPCs against
acknowledgment. Rest of the processes will be
completed by CPCs.
15 Documents I. Smart Home Top-up Loan -Application
II. Arrangement Letter
III. Loan Agreement
IV. CIBIL Report
V. CERSAI Report.
16 Others Aadhar Number will be obtained mandatorily in
respect of all applicants of Smart Home Top Up Loan
and linked with Loan Account.
Due diligence of the applicants will be ensured based
on Biometric authentication at the time of
documentation.
TAT for sanction of SMART HOME TOP UP LOAN
will be one day only i.e., on the same day.
17 Interest Rate For current ROI, reference to be made to interest rate
circulars and other circulars issued from time to time
and bank’s website.
Standard Operating Procedure (SOP) of Smart Top Up Loan:
• Existing Home Loan customers will submit an application on the Application

Form, duly signed by all co-borrower and guarantors, if applicable, either to
the Home Branch or CPCs.
• In case the Application form is submitted by the customers to the Home Branch
and sourcing entities at BPR centres, the branches / sourcing entities will
forward the Application form, along with processing fee and Aadhar Number
to the CPC and will follow-up with the CPC for sanction of loan.
• Customers have to provide Aadhar Number document only, no other
documents viz., income proof, TIR, Valuation need to be obtained from the
customers.
• CPCs will accept the Application form submitted / forwarded by the Branches
/ sourcing entity. CPCs / Branches (Non-BPR) will ensure eligibility of customer
as per eligibility norms and will carry out entire sanction process of “SMART
HOME TOP-UP LOAN “in LOS on the same day of acceptance of Application
form.
• In case application form is submitted to Branches at Non-BPR Centres, the
entire sanction process of “SMART HOME TOP-UP LOAN “will be required to
be carry out in LOS by the branch itself without referring to LPCs for sanction
on the same day of acceptance of Application form.
• CPCs / Branches will not require to carry out pre-sanction / post sanction
inspection of borrower’s residence / office and property of the underlying Home
Loan account.
• CPCs / Branches (Non-BPR) after execution of documents, disburse the loan
amount through NEFT / RTGS / TRANSFER directly in the account maintained
with SBI / other Bank from where SI (Standing instruction) or ECS is coming
every month towards repayment of existing home loan.
• Branches (Non-BPR) / CPCs will ensure noting of account number and
sanctioned limit of “SMART HOME TOP UP LOAN” in the Equitable Mortgage
Register of underlying Home Loan account.
• While releasing the property after closure of Home Loan account, Branch
(Non-BPR) / CPCs will ensure closure of SMART HOME TOP UP LOAN also.
BACK TO INDEX
(Loan for earnest money for allotment of a house)
1. Short Term loan up to 100% of the application money with a maximum of

Rs.15 lacs.
2. One person can be financed only for one application at any point of time.
3. Successful allottee can avail Home Loan
Background:
Many Government agencies, like Urban Development Authorities and Housing

Boards, periodically come out with schemes for sale of plots/houses, wherein
applicants have to submit 10-20% of the cost of plot/house as Earnest Money
Deposit (EMD) and allotments are made by draw of lots.
2. Under our existing Home Loan Scheme, there is no provision for financing
applicants for payment of this earnest money. This leaves a potential market for
retail finance untapped. Further, customers who are financed for applying for
allotment of a plot/house are also most likely to be converted into our home loan
borrowers. To tap this segment, EMD scheme is designed for financing against
earnest money for allotment of a house/plot.
3. Salient features of the scheme are:
To finance applicants for earnest money for booking of

residential plots/built-up houses being sold by Govt.
Purpose :
housing agencies like Urban Development Authorities like
PUDA, HUDA and Housing Boards.
Individuals above 21 years of age with a steady source of
Eligibility :
income.
Minimum
: No minimum income criterion is stipulated.
Income
Waived, subject to:
Allotment letters / refund orders should be routed through
SBI
Margin : Lump-sum amount equal to 6 month’s interest to be taken
upfront. In addition to this, a postdated cheque equal to
interest for the next 6 months (6+6= 12 months interest)
should be obtained at the time of documentation.
100% of application money, subject to maximum of:
1. Rs.15.00 lakh for CSP / DSP account holders.
2. Rs.10.00 lakh for others
Loan Amount :
(Care should be taken to finance only genuine applicants
and not to speculative buyers. One person can be
financed only for one application at any point of time.)
Waived, subject to:
Allotment letters / refund orders from Authority should be
routed through SBI.
Lump-sum amount equal to 6 month’s interest to be taken
upfront and credited to EMD loan account
Security :
(iii) 2 PDCs one for the principal amount of EMD and another
towards interest for the next 6 months, in addition to
recovery of 6 months interest in advance at the time of
disbursement, should be taken to meet the eventuality of
refund getting delayed.
Repayment In case of unsuccessful applicants – on receipt of refund
:
Period from the Housing Board/Urban Development Authority.
In case of successful applicants – lump sum repayment of
the loan. If the applicant avails a regular Home Loan from
us for purchase of house allotted to him/her or for
construction of house on plot allotted to him/her, the loan
may be paid out of the proceeds of the Home Loan/Realty
Loan.
(Sanctioning authority may allow longer period for
repayment depending upon merits of each case, but not
more than 12 months from the date of disbursement of the
loan)
No penalty for prepayment.
For Current Interest Rate, reference to be made to
circulars issued from time to time and also Bank’s website
may be referred to.
Discretionary power for approval of concession in interest

rate for the scheme will be as under:
CGM (CIRCLE) Up to EBLR + 300

bps
DMD(RB) Up to EBR + 100
Rate of Interest : bps
In any case, interest rate should not go below the interest

rate applicable for SBI Realty Scheme.
Concession in interest rate should be in line with the
interest rates offered by competitor Banks/HFCs for the
specific Scheme.
However, concession should be provided only if the Bank
is authorized by the Development Authority to accept
application under the respective Scheme and refund
orders are routed through the Bank.
0.50% of the loan amount minimum Rs. 1,000/- plus
Processing Fee :
applicable taxes.
Discretionary power for approval of concession in
processing fee for the scheme will be as under r:
CGM (CIRCLE) Up to Rs 500/- per

application plus
applicable taxes.
DMD (RB) 100%
Concession in processing fee should be in line with the

interest rates offered by competitor Banks/HFCs for the
specific Scheme.
However, concession should be provided only if the Bank
is authorized by the Development Authority to accept
applications under the respective Scheme and refund
orders are routed through the Bank.
Circle will submit control return to Corporate Centre for
each instance indicating the concession given in interest
rate and processing fee.
The loan should be disbursed by issuance of
draft/banker’s cheque favouring the concerned
Government Agency. The draft/banker’s cheque should
also bear application number of the borrower and the
Disbursement : application should mention the account number of the
borrower with our Bank for credit of refund in case of non-
allotment.
Through RTGS / NEFT, wherever permitted by the
development agencies
Demand Loan
Type of Loan :
i) Proof of residence* - As per existing KYC norms.

ii) Proof of Residence*- As per existing KYC Norms
Documents
iii) Proof of Income*
required with :
*not required if the applicant is maintaining an account
application
with us.
iv) Obtention of self-attested PAN card will be mandatory.
i. Arrangement Letter
ii. D.P. Note and D.P. Note Delivery letter.
Security
: iii. An undertaking from the borrower to deposit the
Documents
refund amount/lump sum repayment of the loan with
interest.
DGM (B&O) will authorize 1 or more branches for sourcing
the applications under each project / scheme.
However, the loans will be processed, sanctioned and
Authorised disbursed at RACPCs/ RASMECs at BPR Centres and by
:
Branches LPCs/ RACCs/AGM Headed Branches at non BPR
Centres.
Processing and sanction of EMD loans will mandatorily
done through LOS only.
i) Circle will explore the possibility to enter into “Tripartite
Agreement” between the Authority, Bank and Borrowers,
wherever the development Authority agree to enter into
“Tripartite Agreement” for the purpose.
• In case “Tripartite Agreement” is not possible, then a
suitable forwarding letter needs to be sent to Development
Authority incorporating the following clauses:
• In case of unsuccessful applicants, earnest money deposit
Other Norms should be directly remitted to the designated account of
the borrower with our Bank mentioned on the forwarding
letter.
• In case of successful applicants, allotment letter should be
delivered to the Bank only and bank’s charge needs to be
noted on that flat/ plot.
• In case applicants wants to mortgage that flat with other
financial institution, development authority should insist
upon NOC from our Bank.
BACK TO INDEX
(Loan for funding 100% of the SBI Life Premium)
RBI has expressed reservations about clubbing the premium amount with the
Home Loan on the grounds that it results in incorrect reporting of the performance
under priority sector. To address these issues, an exclusive new product named
SBI Suraksha has been launched for funding 100% of the SBI Life premium
through a separate account. Features of this product are as under:
Sl. Parameters Features
1 Eligibility All Home Loan applicants opting for SBI Life

cover under credit linked group policy. Brief
features of RiNn Raksha (Old & New
scheme), Smart Shield and Saral Shield
products are given in ‘Annexure-A’,
‘Annexure-B’, ‘Annexure-C’ & Annexure D
respectively)
This facility will be available to new Home

Loan accounts and to an existing Home Loan
in case the customer now opts to avail SBI Life
cover.
2 Quantum of Loan Equivalent to the amount of SBI Life Premium

for Home Loan applicants opting for credit-
linked group policy.
3 Purpose For funding of SBI Life Premium under credit

linked group policy
4 Nature of facility Term Loan
5 Loan Term Same as applicable to linked Home Loan.
(Outstanding in the account is to be liquidated

before closure of linked Home Loan account.
Validations will be made in the system to

ensure this restriction).
6 Rate of Interest Same as applicable to linked Home Loan
7 Margin NIL
8 Processing Fee NIL
Switch over Fee will not be charged for switch

over of Suraksha loan accounts linked to Base
Rate / SBAR / MCLR to current interest rate
linked to EBLR.
9 Security Extension of mortgage on the residential

property financed by Bank is not mandatory to
cover the Suraksha Loan. A suitable clause of
general lien over the title deed of the
mortgaged property has been incorporated in
agreement for Suraksha loan.
10 Application, appraisal, No separate loan application, appraisal and

and documentation documentation will be required. The Loan
under this scheme will be sanctioned under
the overall Home Loan Limit and only one set
of documents will be obtained for the overall
limit.
11 Option Letter An option letter (specimen given in Annexure

‘AA’) along with application of Home Loan
from the customers who opt for coverage SBI
Life Policy will be obtained and kept with loan
documents.
12 Procedures for handling (i) All existing Home Loan borrowers having
request for existing regular and standard accounts, who had not
Home Loan borrowers opted for life cover under SBI Life credit-linked
for additional loan for group term insurance product at the time of
payment of premium to sanction of their Home Loans but now wish to
SBI Life obtain life cover, are eligible for additional loan
for payment of premium payable to SBI Life
for insurance cover.
(ii) Written request from such borrowers will be

obtained on prescribed format (furnished at
annexure ‘BB’) and under no circumstances
the amount of additional loan will exceed the
premium payable to SBI Life for cover under
SBI Life credit-linked insurance product,
presently RiNn Raksha or Smart Shield or
Saral Shield.
(iii) No fresh appraisal will be required for

additional loan. The proposal is not required
to be processed afresh through LOS. Only a
stamped agreement signed by all co-borrower
and guarantors, if applicable, on draft
agreement proforma (furnished at annexure
‘CC’) will be obtained.
(iv) The request of the customer for additional

loan will be sanctioned at CPC/Branch, where
the documents of underlying Home Loan
account are maintained. The concerned
CPC/Branch head will make a suitable noting
on the request letter submitted by the
borrower.
(v) A separate account under SBI Suraksha

scheme will be opened in the CIF of Home
Loan account and linked with underlying

Home Loan account.
(vi) The rate of interest on additional loan will

be the same as applicable to the underlying
Home Loan account. No processing fee will
be recovered on the additional loan.
(vii) The repayment period of additional loan

will be equivalent to the residual tenor of
underlying Home Loan account.
(viii) LTV ratio need not be computed afresh.

However, we reiterate that amount of
additional loan is to be excluded while
calculating LTV for the underlying Home
Loan.
13 Procedure to handle In such cases CPCs should not return loan

Home Loan application proposals to sourcing units for resubmission
submitted to CPCs of modified loan proposal as this process
without the request for results into avoidable delay and increased
coverage under SBI Life TAT. The additional loan amount for SBI Life
but the customer premium is not considered for calculation of
subsequently desires to eligibility under Home Loan and does not
opt for life cover require any fresh appraisal, as such the same
may be sanctioned by CPCs on written
request of customers without referring to the
sourcing units.
14 Classification Outstanding under the Suraksha loan will be

classified under “Personal Loans” in the P-
report.
15 Disbursement In 5 annual installments in Old RiNn Raksha

(scheme discontinued from 01.03.2018) and
One single instalment in New RiNn Raksha

(scheme w.e.f. 03.02.2018).
First installment will be debited by the Home

Loan disbursing branch whereas subsequent
installments will be directly debited by SBI Life
through system on the anniversary dates
without intervention of the respective Branch /
RACPC / RASMECC / RCPC.
Any debits, charges, withdrawals other than

SBI Life premium will not be permitted in this
account.
16 Pre-closure Pre-closure of the account will be permitted

without any pre-closure charges after debit of
the last instalment of premium.
17 Operation of Account The Suraksha Account will be opened in the

same Customer Information File (CIF) of
Home Loan account without linking of
Suraksha account with underlying Home Loan
account.
Branch / RACPC / RASMECC will ensure

noting of account number and sanctioned limit
of Suraksha Account in the Equitable
Mortgage Register of underlying Home Loan
account.
While releasing the property after closure of

Home Loan account, Branch / RACPC /
RASMECC will ensure closure of Suraksha
Account also.
Further, CPC / Branches will be required to

take two separate SI / ECS, one for Home
Loan and another for Suraksha Loan (New).
There will be no apportioning of repayment
from Home Loan to Suraksha Loan (New) in
case of new Suraksha Scheme.
19 Special feature The debit of insurance premium will be

permitted in the account even though the
account is classified as NPA with a view to
keep the insurance policy in force.
20 Claim Proceeds In order to ensure the credit of the claim

proceeds to the loan account / nominee's
account at the earliest possible time and to
further streamline the settlement process, SBI
Life has reviewed the current process of
issuing cheques and has decided to make
‘direct credit of the claim proceeds’ through
electronic modes / EFT in respect of Home
Loan policies issued under RiNn Raksha,
Dhanraksha and Super Suraksha Policies, in
following manner:
✓ The extent of the outstanding loan as on the

date of death of the member (subject to the
death claim amount) will be credited to the
loan account of the member through
electronic transfer.
✓ The remaining amount, if any will be credited

to the savings account of the nominee.
✓ The intimation of credit of the claim amount to

the loan account / nominee's saving account
will be communicated by SBI Life to the bank
branch and the RACPC through e-mail from

the generic mail id
"creditlifeclaims@sbilife.co.in".
✓ Branch / CPC will ensure to mark lien/hold on

nominee’s a/c for recovery of interest and
other dues/ charges. Security should be
released after full recovery of loan accounts.
✓ SBI Life will continue to send intimation letter

to the bank and customer/ nominee, informing
about settlement of claim proceeds.
✓ In a few old cases, where customer has not

given consent to settle claim in favour of the
bank by default, cheque will be drawn by SBI
Life in favour of the nominee for the entire
claim amount and dispatched to the bank
branch / RACPC as per current existing
process
Annexure-A
Brief features of RiNn Raksha (Old scheme discontinued w.e.f. 01.03.2018,

details of scheme placed in Part III)
Annexure B
Revised RinnRaksha Policy (New scheme w.e.f. 03.02.2018) with Single

Premium
SBI Life has now come out with RinnRaksha single premium mode policy for
Home Loan borrowers of the Bank under non-staff category in place of the
existing 5-year yearly instalment Policy. Single premium mode will be operational
under the existing Master Policy No. 70000018311, which is issued for Education,
Personal and Auto Loan borrowers of the Bank. The existing Master Policy No
750000018310 of Regular premium (5 yearly instalments) mode of RinnRaksha
Policy will discontinue.
In view of the above, it has been decided to rollout the Single Premium
RinnRaksha policy for financing the premium payable by Home Loan customers
in place of the earlier 5 yearly instalment regular premium mode. The details of
the revised norms will be as under:
Sl Parameters Existing Norms Revised Norms
No.
1 Eligibility All Home Loan applicants opting No change,
for SBI Life cover under credit except
linked group RinnRaksha Single
policy. Brief features of RiNn premium mode will be
Raksha, Smart Shield and Saral rolled out in
Shield products are given in place of RinnRaksha
‘Annexure-B’, ‘Annexure-D’ and regular 5 yearly
‘Annexure-E’ respectively. instalment premium
This facility will be available to mode.
new Home Loan accounts and
also to an existing Home Loan in
case the customer now opts to
avail SBI Life cover.
2 Disbursement (i)In 5 annual instalments. In single installment.
First instalment will be debited Payment of full premium
by the Home Loan disbursing will be made by the Home
branch whereas subsequent Loan disbursing Branch /
instalments will be directly RACPCs /RASMECCs
debited by SBI Life through etc at the time of
system on the anniversary dates disbursement of first
without intervention of the instalment of underlying
respective Branch/RACPC/ Home Loan account. In
RASMECC/RCPC. case of existing Home
Any debits, charges, Loan accounts, the same
withdrawals other than SBI Life will be paid immediately.
premium will not be permitted in Any debits, charges,
this account. withdrawals other than
SBI Life premium will not
be permitted in this
account.
No.
3 Repayment The repayment in SBI Suraksha The repayment in
Loan Accounts will commence RinnRaksha account will
along with the EMI of the commence from next
underlying Home Loans. The month of disbursement of
operating units will be required Loan, including in case of
to generate repayment under construction
schedule in SBI Suraksha Loan properties.
Account concurrently with the
underlying Home Loan account. No Moratorium period is
allowed in the new
scheme.
>Operating units will be

required to generate
separate repayment
schedule in SBI Suraksha
Loan Account taking into
consideration the interest
rate, tenor etc. of the
underlying home loan
account.
>Separate NACH / ECS /
SI will be obtained from
the customers as per EMI
of SBI Suraksha Loan
a/c.
No.
4 Operation of The Suraksha Account will be The Suraksha Account
Account opened under product code will be opened under
6251-2237 along with the Home product code
Loan account on the same 6450-2038 (MC-SBI
Customer Information File SURAKSHA) and (6450-
(CIF). Branch / RACPC / 2039 MC-MAXGAIN
RASMECC / RACC will maintain SURAKSHA) along with
a proper record of all such Home Loan account in
accounts. At a later stage, all the same Customer
these accounts would be linked Information File (CIF).
to the respective Home Loan
accounts at back-end.
The detailed procedure for
opening HL Suraksha Account
is included in Annexure HL-AR
under PART-II
In order to ensure the credit of the claim proceeds to the loan account / nominee's account
at the earliest possible time and to further streamline the settlement process, SBI Life has
reviewed the current process of issuing cheques and has decided to make ‘direct credit
of the claim proceeds’ through electronic modes / EFT in respect of Home Loan policies
issued under RiNn Raksha, Dhanraksha and Super Suraksha Policies, in following
manner:
• The extent of the outstanding loan as on the date of death of the member (subject to
the death claim amount) will be credited to the loan account of the member through
electronic transfer. • The remaining amount, if any will be credited to the savings account
of the nominee.
• The intimation of credit of the claim amount to the loan account / nominee's saving
account will be communicated by SBI Life to the bank branch and the RACPC through e-
mail from the generic mail id creditlifeclaims@sbilife.co.in
. • Branch / CPC will ensure to mark lien/hold on nominee’s a/c for recovery of interest
and other dues/ charges. Security should be released after full recovery of loan accounts.
• SBI Life will continue to send intimation letter to the bank and customer/ nominee,
informing about settlement of claim proceeds.
• In a few old cases, where customer has not given consent to settle claim in favour of
the bank by default, cheque will be drawn by SBI Life in favour of the nominee for the
entire claim amount and dispatched to the bank branch/ RACPC as per current existing
process
All other norms applicable to SBI SURAKSHA Scheme will remain unchanged.
SBI Suraksha Loan will be opened under new product code mandatorily with immediate
effect (e-circular No. NBG/RE-HL/52/2017-18 dt 03.02.2018).
Terms & conditions

1. Sum Assured
Initial Sum Assured would be the loan Amount to be covered excluding or including
Premium and Service Tax.
The sum assured schedule will be generated using the loan and life cover details available
in the membership form such as
i. Date of commencement of Insurance cover
ii. Initial Sum Assured
iii. Interest Cover Rate
iv. Policy Term*
v. Moratorium Period, if opted, with/ without interest payment
* Example: A member aged 55 years with a loan term of 20 years will be covered for a
policy term of 15 years only. Sum Assured schedule will be based on the policy term and
reducing to zero at the end of the policy term.
For “With Moratorium period” option,
If interest is paid by the member during the moratorium period, then the sum assured
would remain the same during the moratorium period and would start decreasing from
the end of the moratorium period.
If interest is not paid by the member (and is included in the loan) during the moratorium
period, then the sum assured would increase during the moratorium period and would
start decreasing from the end of the moratorium period.
2. Insurance cover proposed

Death due to any reason, subject to exclusions
3. Insurance Cover Start Date
The insurance cover for the member will commence from the date of underwriting
acceptance of proposal or the date of receipt of premium (including extra premium, if any)
whichever is later.
4. Benefits
Death Benefit: In the event of death of the member during the policy term, a sum assured
will be payable equal to the benefit amount mentioned in the Certificate of Insurance (COI)
issued to that member.
Surrender Benefit: Surrender value is available at any point of time after the first year of
cover on request of the member, provided atleast first year’s premiums are paid.
Surrender value will be calculated as follows:
50% x (Premium(s) paid excluding extra premium, taxes and cess) x (unexpired term /
total term) x (sum assured applicable as at surrender / sum assured at inception)
Surrender value is payable only if it is atleast Rs. 250 and is subject to review.
Paid-up Benefits: Paid-up Value (PUP) is available at any point of time after first year of
cover on the policy being lapsed, provided at least first year’s premiums are paid.
PUP will be calculated as follows:
PUP = 50% x (Premium(s) paid excluding extra premium, taxes and cess)x (Unexpired
term / Total term) x (Sum assured applicable at date of lapse / Sum assured at inception)
The paid-up policy can be surrendered. The surrender value will be 90% of PUP.
where, for surrender / lapse:
i) Term is measured in completed months.
ii) Unexpired term would be the total policy term in months less the completed number of
months as on date of surrender / lapse.
iii) Sum Assured would be the benefit amount as mentioned in the Certificate of Insurance
(COI) issued to that member.
Pre – closure of loan: If the member repays the complete outstanding loan before the
term of policy ends, the member can choose to surrender the policy and avail of surrender
benefit, if any, or continue to have the cover as per terms and conditions mentioned in
the COI.
5. Rebates and Extra Premium
In case of co-borrowers, the insurance of lives would be eligible for 5% rebate on their
respective premiums.
In such cases, if the membership forms of all co-borrowers are received together, then
the rebate is applicable to all the applicants including the primary borrower. If the co-
borrower(s)’ membership forms are received later, then the rebate would only be
applicable to the co-borrower(s).
Based on underwriter decision, extra premium rates, as applicable, may be charged. The
extra premium could be
• Health Extra
• Occupation Extra
• Residential Extra
• Non-standard Age Proof Extra
6. Exclusions
Suicide claim exclusion: If a member commits suicide, whether sane or insane within one
year from the date of acceptance of the insurance cover for that member, the sum assured
benefit will not be payable. Only the premiums paid (excluding service tax and cess)
would be refunded without interest after deducting the cost of stamp duty.
45-days exclusion period: The exclusion period starts from member policy
commencement date and would apply for a fixed period of 45 days. On death of the life
assured within exclusion period, the policy benefits are not payable unless the death is
caused by an accident. For deaths due to causes other than accident, the premiums paid
(net of taxes and cess) would be refunded without interest after deducting the cost of
stamp duty, if any, already incurred by the insurance company. In case the life assured
has undergone medical examination in connection with this policy, the 45 days exclusion
period would not apply.
7. Nomination
Nomination is compulsory.
The claim would be paid to the master policyholder. The balance amount, if any, after
complete discharge of the loan will be paid to the nominee by the master policyholder.
8. Revival
Revival facility is available within a period of 3 years from the first unpaid premium
payment due date. The member’s cover may be restored up to the full sum assured (i.e.
sum assured schedule as per annexure of Certificate of Insurance (COI) issued to that
member), subject to underwriting acceptance and payment of due premiums along with
interest based on the SBI Life’s prevalent norms. Medical expenses if any will be borne
by the member.
9. Cancellation of Loan:
If the loan is cancelled or not taken up by the proposed member after sanction, but the
premium for the same has been paid by the master policyholder, the master policyholder
may request for cancellation of cover. Such a request must be received at our office within
90 days of issuance of COI. Upon receipt of such a request, SBI Life shall refund 90% of
the premium paid excluding taxes and cess, in respect of that member after deducting
expenses towards stamp duty.
10. Free-look:
There is an option to cancel the policy, after reviewing the terms and conditions as stated
in the policy, through a letter stating reasons for the same within 15 days from the date of
receipt of policy. On such cancellation of the policy, SBI Life shall refund the premium net
of tax and cess after deducting a reasonable cost of insurance for the period, expenses
incurred towards medical examinations carried out and expenses towards stamp duty.
Commission Structure payable to Bank:

Policy Year Commission payable
Year 1 25.00% of basic premium
11. Medical Underwriting Limits
Non – Medical and Medical limits are given in the table below:
Age
Sum Assured (in 18-40 41-45 46-50 51-60 61-65
Rs.)
Up to 10,00,000 GH GH GH GH CH+GH
10,00,001
CH+GH CH+GH CH+GH CH+GH Medical
to 15,00,000
15,00,001
CH+GH CH+GH CH+GH Medical Medical
to 20,00,000
20,00,001
CH+GH CH+GH Medical Medical Medical
to 30,00,000
30,00,000
CH+GH Medical Medical Medical Medical
to 40,00,000
40,00,001 and
Medical Medical Medical Medical Medical
above
GH: Good Health Declaration

CH: Common Health Questionnaire.
DE LINKING OF SURAKSHA ACCOUNT
A new functionality of de-linking of Suraksha Loan account from underlying Home Loan
account has been developed by G.I.T.C, Belapur. The new functionality will facilitate
smooth conversion of Home Loan (Term Loan) to Maxgain and Vice Vera and switchover
facility in all cases where Suraksha loan account is linked with the underlying Home Loan
account. The operating units are required to de-link the existing Suraksha Loan account
before performing the Switchover or Conversion process. A Standard Operating
Procedure (SOP) for de-linking of Suraksha Loan account from underlying Home Loan
account are provided in Annexure-I.
2. Since, the existing validations would not be available after de-linking, Operating
Functionaries are required to comply the undernoted norms meticulously:
a) After de-linking Suraksha Loan, product code of Suraksha Loan account needs to be
changed with prevailing product code of Suraksha Loan.
b) The Branches / CPCs needs to set up interest rate similar to underlying Home Loan
manually by providing increment value.
c) Fresh repayment schedule needs to be generated for Suraksha Loan account taking
into consideration the interest rate, residual tenor etc. of the underlying Home Loan
account.
d) Separate ECS / SI / NACH for Suraksha Loan account need to obtained as

apportioning of EMI will not happen after de-linking of loan.
e) Suraksha Loan account number and sanctioned limit need to be noted in the Equitable
Mortgage Register of underlying Home Loan account.
f) While closing the Home Loan account, the Branches / CPCs need to ensure closure of
Suraksha Loan account.
g) And, also before releasing the property, the Branches / CPCs should check that
Suraksha Loan account has been closed.
B. CARRY OVER OF SBI LIFE POLICY TO NEW ACCOUNT NUMBER AFTER

CONVERSION OF LOAN FACILITY
At the time of conversion of Home Loan-Term Loan to Maxgain and Vice Versa, the
existing loan account gets closed and a new account (with new account number) is
opened in the system. Since, change in account number is treated as change in contract
entered by Bank as Master Policy holder with SBI Life, the new account number
generated after conversion facility is required to be updated with SBI Life to carry over of
the existing policy.
2. The process details for recording of new account number with SBI Life are furnished
hereunder:
• One-page Consent-cum-Declaration Form (Annexure-II) needs to be obtained from the
borrower(s). This form is in addition to option letter being obtained from borrower(s) for
availing conversion facility.
• After completion of conversion process, the Branches / CPCs are required to up-load
Consent-cum-Declaration Form dully filled and signed by authorized officials through
Parivartan Module or M connect App of SBI Life and generate an acknowledgement.
• Acknowledgement shall be mailed and / or sent by SMS to the customer by the Parivartan
application also wherever the email ID and / or mobile number are entered.
• SBI Life will update the new loan account number against the insurance cover provided
to the borrower. And, SBI Life will send an endorsement confirming the update of the new
loan account number in the cover to the customer. Endorsement will be sent to the
customer by email wherever email ID is made available along with the request.
• Status of the request in “Parivartan” shall be updated by SBI Life and the Branches/ CPCs
are required to keep a copy of the endorsement available for download at “Parivartan”
with loan file.
SOP FOR DELINKING OF SURAKSHA LOAN

ANNEXURE I
FUNCTIONALITY FOR DELINKING OF SURAKSHA LOAN
1) A new radio button “Delink” has been added in the field “Option” in Prompt Screen
17085.
2) When the “Delink” option is selected by the user, Loan/CC/OD account linked with
Suraksha account will be delinked.
3) After providing the Account number and selecting “Delink” option on Screen 17085,
user has to click on ‘Transmit’.
4) If no active link is present between the Home Loan Account and the Suraksha Account,
an error will be thrown as “7814: HLHI MAPPING NOT AVAILABLE FOR THIS
ACCT/PRODUCT” on Transmit.
5) If active link is present between the Home Loan Account and the Suraksha Account,
Screen 17086 will be scheduled with below mentioned functionality:
a) The field “Account Number” under “Housing Loan Insurance Account Details” section
will display the Suraksha Account which is linked to DL/TL or CC/OD Account.
b) Said field will be masked and will be non-editable.
c) If the user wants to delink the Loan and Suraksha account, he has to click on Transmit
in screen 17086.
d) Once the user clicks on Transmit, Suraksha Account linked to the DL / TL or CC / OD

Account will be delinked post authorisation by the checker. (Screen 17085 is Maker
Checker enabled in production).
e) Said delinking can be done by both Home Branch and Account Maintained Branch.
6) As per the existing functionality, ‘Enquire’ option will show the details of only those
accounts where active link is present. Also ‘Amend’ option will work for only those
accounts where active link is present.
7) If the Loan and Suraksha account that has been delinked by the user, has to be linked
again, user has to select “Create” option on Screen 17085 and existing process of linking
has to be followed.
8) Validations as per the existing functionality will be performed when the Suraksha
Account is linked again to the Home Loan Account.
9) As per the existing functionality, below mentioned validations will not be performed on
screen 17085/17086 at the time of linking or delinking of Suraksha Account:
a) The repayment schedule in Home loan and Suraksha accounts should be of same
term and proper amount.
b) The rate of interest on both the accounts should be same.
c) The rate of interest on both the accounts should be same.
c) The Loan term on both the accounts should be same.
d) Collateral linking and apportionment
ANNEXURE-II
The SBI Life Insurance Company Ltd.
CONSENT CUM DECLARATION
I, …………………………………………. S / D / W / O
………………………………………………… have taken …………… housing loan
from SBI vide Loan Account No. ………………………… and I have been covered
under RinnRaksha Insurance Scheme of SBI LIFE INSURANCE CO. LTD under
Loan Account No……………………………….. under Master Policy Number
………………………..
Considering the benefits that are available, I have decided to convert my existing
housing loan product :-
a) from Housing Term Loan to Maxgain Housing Loan
or
b) from Maxgain Housing Loan to Housing Term Loan (strike out (a) or (b)
whichever is not applicable) and accordingly my Loan Account Number has been
changed to …………………………. under the selected product.
I request SBI Life Insurance Co. Ltd to update my new loan account number in
their records and continue the insurance cover as has been originally granted to
me under the old/original loan account number. I agree and consent that the
schedule of insurance cover given in the Certificate of Insurance under the old /
original Loan Account Number shall remain unchanged and that the terms and
conditions of insurance cover granted under the said Certificate of Insurance and
the Master Policy shall remain unchanged and shall be binding on me and my
legal heirs/successors/representatives, notwithstanding any adjustments /
differences between my existing loan schedule that may arise out of migrating to
the selected housing loan product of SBI.
I hereby authorise SBI Life to pay directly to the Master Policyholder such portion
of claim proceeds payable as on the date of occurrence of the insured event, as
per the table of Sum Assured Benefits annexed to the certificate of insurance and
the balance amount, if any, shall be paid to my nominee or beneficiary as
applicable.
This consent cum declaration shall be read with my Rinn Raksha Membership
form.
*Signed by me digitally through the One Time Password [OTP] received by me
on my mobile number.
ATTESTED BY [OFFICER OF SBI & SEAL]
SIGNATURE OF THE CUSTOMER

NAME:
OLD LAN:
NEW LAN
*Strike off, if not applicable.
FAQs
1. Whether the Home Loan having original loan tenor of less than 8 years can be
covered under RiNn Raksha policy.
As RiNn Raksha product stipulates a minimum policy term of 8 years, it is
possible to cover Home Loans with a minimum tenor of 8 years only.
2. Can the customer availing loan under SBI Reverse Mortgage avail the loan
under SBI Suraksha Scheme?
SBI Suraksha Scheme is launched for funding of 100% of the SBI Life premium
to those Home Loan borrowers who opts for life cover under SBI Life credit-linked
group term insurance product and does not cover borrowers under Reverse
Mortgage Loan Scheme.
3. For opening two accounts under overall Home Loan sanctioned limit, is
separate set of documentation required?
No separate documents are required to be executed for opening of two different
accounts within the overall sanctioned limit. Opening a second account within
overall sanctioned limit amounts to a change in accounting procedure and does
not affect the legal liability of the borrower.
4. When a single set of documents is required for overall Home loan limit, why
equitable mortgage (EM) is not being created for full amount instead of extension
of EM for SBI Suraksha amount?
For loan under SBI Suraksha Scheme, extension of equitable mortgage is
required to be created on the residential property financed by Bank. Equitable
mortgage for total sanctioned limit is not prescribed to protect the LTV ratio of
Home loans.
5. Whether the customer can keep the RiNn Raksha policy alive in case the
outstanding in loan account is pre-closed before the payment of all annual
premiums in old scheme of RiNn Raksha?
RiNn Raksha policy is a credit-linked group term insurance product and the
continuation of RiNn Raksha policy in case of the customer pre-closing the SBI
Suraksha and linked Home Loan account before payment of all annual premiums
does not arise. The customer in this case has to opt for surrender of the policy.
However, in cases where customer is pre-closing the SBI Suraksha and linked
Home Loan account after payment of all annual premiums, the customer may
either choose to surrender the policy to avail the surrender benefit, if any, or
continue to have the cover as per terms and conditions mentioned in the
Certificate of Insurance (COI).
6. Whether the customer can be allowed to pay EMIs in SBI Suraksha account
before disbursement of all annual premiums in old scheme of RiNn Raksha?
Under SBI Suraksha Scheme, moratorium is allowed as per the underlying home
loan, thus only interest is to be recovered from the borrower during moratorium
period. Thereafter EMI will be generated and customer will be advised
accordingly. However, in cases where customer is willing to make repayment
since inception of the account the repayment schedule will be generated and
separate SI/ECS mandate will be taken for repayment.
7. In case the account is turns NPA or irregular, is any permission from controller
required for making further debits to the Suraksha account for payment of onward
premium.
The payment of 2nd year and onward insurance premium is permitted in irregular
or NPA account with a view to keep the insurance policy in force and no separate
permission is required in this respect. Subsequent debits from 2nd year onward in
Suraksha Account are not in the nature of renewal but normal payment of
premium. The process is completely automated and cannot be subjected to
manual intervention/administrative decision.
8. Why a separate record is required to be maintained for all SBI Suraksha
accounts?
At a later stage all accounts opened under SBI Suraksha would be linked to the
respective Home Loans account at back-end to enable the automated debit of
2nd year onward premium through CMP. In that case no manual intervention
would be required at Branches/CPCs at the time of payment of onward premium.
Circles will be asked to provide a list of all accounts opened under Suraksha
along with respective Home loan accounts for linking these accounts at back-
end.
Annexure- C
SBI Smart Shield:
It has now been decided to allow Home Loan borrowers with loan limit of Rs.
25.00 lacs and above to choose between RiNn Raksha (Group Policy) and Smart
Shield (Individual Policy). Premium payable by Home Loan borrowers for
obtaining insurance coverage under Smart Shield will also be financed by the
Bank by way of an additional term loan (Suraksha Loan) as in case of RiNn
Raksha.
The detailed process flow for handling request for coverage under Smart Shield
will be as under:
(i) Customer will exercise the choice between the two products viz., RiNn Raksha
and Smart Shield. If the borrower opts for Smart Shield and undergoes medical
examination, he will be not permitted to change the option to RiNn Raksha. The
Smart Shield product can only be sold through a CIF.
(ii) The premium under Smart Shield depends on the medical report of the
borrower, as such Suraksha Loan limit for payment of premium under Smart
Shield will be sanctioned based upon the RiNn Raksha rates.
(iii) Initial payment of premium to the SBI Life Insurance will be made on the basis
of card rate for Smart Shield.
(iv) Any additional premium payable after receiving medical report will be
subsequently debited and remitted to the SBI Life Insurance on receipt of
intimation from them. In case the additional premium exceeds the sanctioned
limit, the customer will directly pay the incremental amount over and above the
sanctioned limit to SBI Life Insurance from own sources.
(v) As the Smart Shield is an individual policy, assignment of the policy in favour
of the Bank would be obtained in each case. Duly signed assignment form (made
available by SBI Life Insurance along with proposal form) will be obtained from
borrowers at the time of loan documentation.
(vi) In case the borrower refuses to buy Smart Shield policy after opting for it and
undergoing medical examination, the premium amount will be returned to him as
per SBI Life Insurance refund policy, however, interest on the loan amount for the
intervening period and any shortfall will be payable by the borrower.
(vii) The premium under Smart Shield is payable in lump sum, hence the
repayment schedule in Suraksha account will be generated in line with the
underlying Home Loan account.
(i) SBI Life will provide the necessary proposal forms and support.
Smart Shield – Decreasing Term Assurance (Loan Protection)
Pure term insurance product: Brief Features
Parameters Features
Minimum age required at entry 18 years (as on last birthday)
Maximum age accepted at entry 65 years (as on last birthday)
Maximum age of cover 70 years (as on last birthday)
The cover will cease on the earliest of:

• Expiry of the policy term
• The date a death claim has been admitted
End of Cover • The date a valid surrender request is
received for that policyholder.
• The date of termination of the cover at the
behest of the policyholder.
Premium Payment Mode Single Premium
Minimum Premium Rs. 15,000
Maximum Premium No Limit
Minimum Policy Term 5 years

Equal to the outstanding loan term subject
Maximum Policy Term
to maximum of 30 years
Premium Payment Term (PPT) Same as Policy Term
Rs. 25 Lacs (thereafter in multiples of Rs. 1
Minimum Sum Assured
Lac)
Maximum Sum Assured No Limit
Commission Payable to bank 2% of basic premium
12. Sum Assured
Effective sum assured as on the date of death will be sum assured as per the
schedule given to policyholder at the time of commencement of policy. The
schedule will be based on an interest rate of loan repayment. The available rates
are worked out on interest rates of 6%, 8%, 10%, 12%, 14%, 16%, 18% and 20%.
For example, if the policyholder has taken a loan at 8.25% rate of interest then
he can choose either 8% or 10% as his rate of interest for preparation of
schedule. The Sum Assured will be equivalent to the outstanding loan amount,
which will be stated in the schedule of benefits, prepared at the time of
commencement of cover. If the loan amount is not in the multiple of 1 lac, the
policyholder can choose the Sum Assured nearest to the loan amount and in the
multiple of 1 lac. i.e. if his loan amount is Rs. 35,75,000 then he can choose either
Rs. 35,00,000 or Rs. 36,00,000 as per his choice.
The insurance cover for the proposer will commence from the date of
underwriting acceptance of proposal or the date of receipt of premium (including
extra premium, if any) whichever is later.
15. Benefits
Death Benefit: Effective sum assured as on the date of death shall be payable.
Effective sum assured will be sum assured as per the schedule given to
policyholder at the time of commencement of policy. The schedule will be based
on an interest rate of loan repayment. The available rates are worked out on
interest rates of 6%, 8%, 10%, 12%, 14%, 16%, 18% and 20%.
Surrender Benefit: Surrenders are not allowed in the first year. The policies may
be surrendered from second year onwards.
On surrender of the policy after the first year the following surrender value is
payable:
Single Premium (exclusive of service tax) * 75% * {Outstanding term to maturity
/ Total Term} * {Effective SA at time of surrender / Initial sum assured}
Survival / Maturity Benefits: The Plan does not offer any Survival or Maturity
Benefit
Tax Benefits:
Section 80(C): Tax deduction under Section 80(C) is available. However in case
the premium paid during the financial year, exceeds 10% of the sum assured, the
benefit will be limited up to 10% of the sum assured.
Section 10(10D): Tax exemption under Section 10(10D) is available, subject to

the premium not exceeding 10% of the sum assured in any of the years during
the term of the policy.
Tax benefits, are as per the Income Tax laws & are subject to change from time
to time.
Special premium discounts are available on opting for a higher Sum Assured as
per below details
Sum Assured Rebate per 1000/- of Sum Assured
Greater than equal to

Rebate applicable on premium: 7% of
Rs 50 Lacs and less than Rs 1
premium
Crore
Rebate applicable on premium: 7% of
premium
Rs. 1 Crore and Above Plus
Rebate applicable on SA:
Rs.1.50/- per Rs.1000 SA
Based on underwriter decision, extra premium rates, as applicable, may be
charged. The extra premium could be
• Health Extra
17. Exclusions
Suicide claim exclusion: If the Life Assured commits suicide within one year from
the Risk Commencement Date, whether sane or insane at that time, the policy
will be void and no claim will be payable. However, an amount equal to 90% of
the premium may be payable on an ex-gratia basis.
18. Nomination and Assignment
Nomination: Nomination shall be allowed as per Sec 39 of the Insurance Act
1938.
Assignment: This policy is applicable against loan protection and is provided

against the loan schedule issued by the bank. Hence, the assignment of the
policy will be compulsorily to the bank.
19. Free-look
There is an option to cancel the policy, after reviewing the terms and conditions
as stated in the policy, through a letter stating reasons for the same within 15
days from the date of receipt of policy. On such cancellation of the policy, SBI
Life shall refund the premium net of tax and cess after deducting a reasonable
cost of insurance for the period, expenses incurred towards medical
examinations carried out and expenses towards stamp duty.

All cases are subject to medicals
FAQs
Q1. Who can be offered this product?

Any Housing Loan Borrower of State Bank of India including existing borrowers,
with home loan of 25 lacs or more can be offered either SBI Life – RiNn Raksha
or Smart Shield.
Q2. Can the customer availing loan under SBI Reverse Mortgage avail the loan
under Smart Shield Scheme?
Smart Shield Scheme can be offered to those Home Loan borrowers who opt for
life cover against the home loan borrowed and does not cover borrowers under
Reverse Mortgage Loan Scheme.
Q3. Whether the customer can keep the Smart Shield policy alive in case of pre-
closure of the loan?
If the policyholder repays the complete outstanding loan before the term of policy
ends, he may either choose to surrender the policy and avail of surrender benefit,
if any, or continue to have the cover as per terms and conditions of the policy.
Annexure- D
SBI Saral Shield:
Saral Shield – Decreasing Term Assurance (Loan Protection) pure term

insurance product:
Brief Features
Parameters Features
Minimum age required at entry 18 years (as on last birthday)
Maximum age accepted at entry 60 years (as on last birthday)
Maximum age of cover 65 years (as on last birthday)

The cover will cease on the earliest of:
• The date a death claim has been admitted
End of Cover • The date a valid surrender request is
received for that policyholder.
• The date of termination of the cover at the
behest of the policyholder.
Premium Payment Mode Single Premium
Minimum Premium Rs. 10,000
Maximum Premium No Limit
Minimum Policy Term 5 years

Equal to the outstanding loan term subject to
Maximum Policy Term
maximum of 30 years
Premium Payment Term (PPT) Same as Policy Term
Rs. 7.5 Lacs (thereafter in multiples of Rs.
Minimum Sum Assured
50,000)
Maximum Sum Assured Rs. 24 Lacs
Commission Payable to bank 2% of basic premium
21. Sum Assured
Effective sum assured as on the date of death will be sum assured as per the
schedule given to policyholder at the time of commencement of policy. The
schedule will be based on an interest rate of loan repayment. The available rates
are worked out on interest rates of 6%, 8%, 10%, 12%, 14%, 16%, 18% and 20%.
For example, if the policyholder has taken a loan at 8.25% rate of interest then
he can choose either 8% or 10% as his rate of interest for preparation of
schedule. The Sum Assured will be equivalent to the outstanding loan amount,
which will be stated in the schedule of benefits, prepared at the time of
commencement of cover. If the loan amount is not in the multiple of Rs. 50,000,
the policyholder can choose the Sum Assured nearest to the loan amount and in
the multiple of Rs. 50,000. i.e. if his loan amount is Rs. 35,75,000 then he can
choose either Rs. 35,50,000 or Rs. 36,00,000 as per his choice.
The insurance cover for the proposer will commence from the date of
underwriting acceptance of proposal or the date of receipt of premium (including
extra premium, if any) whichever is later.
24. Benefits
Death Benefit: Effective sum assured as on the date of death shall be payable.
Effective sum assured will be sum assured as per the schedule given to
policyholder at the time of commencement of policy. The schedule will be based
on an interest rate of loan repayment. The available rates are worked out on
interest rates of 6%, 8%, 10%, 12%, 14%, 16%, 18% and 20%.
Surrender Benefit: Surrenders are not allowed in the first year. The policies may
be surrendered from second year onwards.
On surrender of the policy after the first year the following surrender value is
payable:
Single Premium (exclusive of service tax) * 75% * {Outstanding term to maturity

/ Total Term} * {Effective SA at time of surrender / Initial sum assured}
Survival/ Maturity Benefits: The Plan does not offer any Survival or Maturity
Benefit
Tax Benefits:
Section 80(C): Tax deduction under Section 80(C) is available. However in case
the premium paid during the financial year, exceeds 10% of the sum assured, the
benefit will be limited up to 10% of the sum assured.
Section 10(10D): Tax exemption under Section 10(10D) is available, subject to

the premium not exceeding 10% of the sum assured in any of the years during
the term of the policy.
Tax benefits, are as per the Income Tax laws & are subject to change from time
to time.
Special premium discounts are available on opting for a higher Sum Assured as
per below details
Sum Assured Rebate per 1000/- of Sum Assured
Greater than or equal to Rebate applicable on SA: Rs. 0.95 per

Rs 15 Lacs Rs. 1000 SA
Based on underwriter decision, extra premium rates, as applicable, may be

charged. The extra premium could be
• Health Extra
26. Exclusions
Suicide claim exclusion: If the Life Assured commits suicide within one year from
the Risk Commencement Date, whether sane or insane at that time, the policy
will be void and no claim will be payable. However, an amount equal to 90% of
the premium may be payable on an ex-gratia basis.
27. Nomination and Assignment
Nomination: Nomination shall be allowed as per Sec 39 of the Insurance Act
1938.
Assignment: This policy is applicable against loan protection and is provided
against the loan schedule issued by the bank. Hence, the assignment of the
policy will be compulsorily to the bank.
28. Free-look
There is an option to cancel the policy, after reviewing the terms and conditions
as stated in the policy, through a letter stating reasons for the same within 15
days from the date of receipt of policy. On such cancellation of the policy, SBI
Life shall refund the premium net of tax and cess after deducting a reasonable
cost of insurance for the period, expenses incurred towards medical
examinations carried out and expenses towards stamp duty.
All cases are subject to medicals
FAQs
Q1. Who can be offered this product?
Any Housing Loan Borrower of State Bank of India including existing borrowers,
with home loan up to 24 lacs can be offered either SBI Life – RiNn Raksha or
Saral Shield.
Q2. Can the customer availing loan under SBI Reverse Mortgage avail the loan
under Saral Shield Scheme?
Saral Shield Scheme can be offered to those Home Loan borrowers who opt for
life cover against the home loan borrowed and does not cover borrowers under
Reverse Mortgage Loan Scheme.
Q3. Whether the customer can keep the Saral Shield policy alive in case of pre-
closure of the loan?
If the policyholder repays the complete outstanding loan before the term of policy
ends, he may either choose to surrender the policy and avail of surrender benefit,
if any, or continue to have the cover as per terms and conditions of the policy.
Annexure-AA’
To:
State Bank of India
________________
Dear Sir,
SBI Suraksha Loan

Request for Loan for Payment of Life Insurance Premium
Please refer my/our application for Home Loan dated _______.
2. I/We have evaluated the option of obtaining life insurance policy for covering
my/our Home Loan outstanding and have decided to opt for the insurance cover
from SBI Life under RiNn Raksha / Smart Shield policy / Saral Shield policy.
3. I/We understand that the premium for SBI Life insurance cover under RiNn
Raksha is required to be paid in single installments RiNnRaksha /under Smart
Shield or Saral Shield is payable in a single installment upfront. I/We request you
to include loan for funding of the full premium amount, in the total Home Loan
amount to be sanctioned to me/us by the Bank.
(Strike-out whichever is not applicable)
4. The premium under Smart Shield / Saral Shield will be payable to SBI Life
Insurance at the base rate initially. Additional premium may become payable after
the medical examination reports are received. After selecting Smart Shield/ Saral
Shield, option of RiNn Raksha will not be available to me/us. Any difference in
loan limit sanctioned to me for Smart Shield/ Saral Shield premium and final
premium as decided by SBI Life Insurance will be paid by me/us. I/We will have
the option to forego Smart Shield/ Saral Shield cover within 7 days of the final
demand for additional premium for Smart Shield/ Saral Shield. In that case, SBI
Life Insurance will refund the entire premium paid to them. However, interest for
the period that the loan was outstanding will be paid by me/us.
5. In the event of any default in repayment of this additional loan or in the event
of this additional loan not being liquidated before the liquidation of my/our Home
Loan account, the Bank may apply and/or appropriate and/or set off any amount
that may be standing to the credit of any of my accounts with any branch of the
Bank in India or abroad and in whatever currency and/or retain any securities
deposited with the Bank including title deeds of property deposited for availing of
any loan whatsoever till liquidation of any sum (whether of principal, interest or
otherwise) due to the Bank from me hereunder.
Yours faithfully,
Applicant(s) Guarantor(s)
Date:
Place:
Annexure-BB’
To:
State Bank of India
________________
Dear Sir,
REQUEST FOR ADDITIONAL LOAN FOR
PAYMENT OF LIFE INSURANCE PREMIUM
HOME LOAN ACCOUNT NO.________________.
I/We understand that State Bank of India is providing additional loan to existing
Home Loan borrower (s) for payment of premium to SBI Life Insurance Company
for obtaining life cover under RiNn Raksha/ Smart Shield/ Saral Shield, a credit-
linked insurance product.
2. I/We request you to sanction an additional loan equivalent to the premium
amount for obtaining Insurance cover under RiNn Raksha/ Smart Shield/ Saral
Shield Policy for undernoted person(s) who are borrower(s)/co-borrower(s) in
Home Loan account no…………………………….
(i)
(ii)
(iii)
3. I/We understand that the premium for SBI Life insurance cover is required to
be paid in single installments in case of RiNn Raksha and in single payment under
SBI Shield. The premium under Smart Shield/ Saral Shield will be payable to SBI
Life Insurance at the base rate initially. Additional premium may become payable
after the medical examination reports are received. After selecting Smart Shield/
Saral Shield, option of RiNn Raksha will not be available to me/us. Any difference
in loan limit sanctioned to me for Smart Shield/ Saral Shield premium and final
premium as decided by SBI Life Insurance will be paid by me/us. I/We will the
option to forego Smart Shield/ Saral Shield cover within 7 days of the final
demand for additional premium for Smart Shield/ Saral Shield. In that case, SBI
Life Insurance will refund the entire premium paid to them. However, interest for
the period that the loan was outstanding will be paid by me/us.
4. The premium amount so debited to my/our additional loan account will be
repaid by me/us and all the terms and conditions governing the repayment of
my/our home loan account would also apply to the repayment of the premium
debited to my additional loan account. All other terms and conditions I/We had
agreed to while availing the said Home Loan will be applicable to the repayment
of the additional loan amount also. I/We agree to be governed by all other rules
and regulations of the insurance scheme the benefit of which is being made
available to me/us.
Yours faithfully,
Borrower (s)
Date:
Place:
Annexure-‘CC’
SPECIMEN OF AGREEMENT FOR ADDITIONAL LOAN GRANTED TO

EXISTING HOME LOAN BORROWERS FOR INSURANCE PREMIUM
AMOUNT
(To be stamped as an Agreement)
Date:
Place:
To
State Bank of India
_______________
Dear Sir,
ADDITIONAL LOAN OF Rs.____________FOR

PAYMENT OF LIFE INSURANCE PREMIUM
TO EXISTING HOME LOAN BORROWERS
HOME LOAN ACCOUNT NO._____________________.
On my/our request to sanction additional loan for payment of premium to SBI Life
Insurance for obtaining cover under RiNn Raksha / Smart Shield Policy / Saral
Shield, a credit-linked insurance product, State Bank of India, (Name of the
Branch/office) has granted an additional loan of Rs.__________ under SBI
Suraksha Scheme to me/us to pay the insurance premium amount for obtaining
life insurance cover under the said Policy. The additional loan disbursed to me
will be repaid by me/us in Equated Monthly Installment (EMI) of
Rs.______________ commencing from___________(Date). My/Our liability to
the bank will extinguished only when the outstanding in the above referred
account becomes Nil.
2. Terms and conditions governing the repayment of my/our Home Loan account
no. ……………………………… would apply to the repayment of the additional
loan also. We further, agree to pay the outstanding in the addition to the loan
availed by us/me under SBI Suraksha Scheme. All other terms and conditions,
I/We had agreed to, while availing the said Home Loan on
……………………..(Date) will be applicable to the additional loan also.
3. The Bank is entitled to reschedule the EMI payable by me/us on the said Home
Loan, in view of the repayment towards additional loan according to the remaining
period of my/our existing Home Loan with the Bank. I/We also agree to be
governed by all other rules and regulations of the insurance scheme the benefit
of which is being made available to me/us.
4. In the event of any default in repayment of this additional loan or in the event
of this additional loan not being liquidated before the liquidation of my/our Home
Loan account mentioned hereinbefore, the Bank may apply and/or appropriate
and/or set off any amount that may be standing to the credit of any of my accounts
with any branch of the Bank in India or abroad and in whatever currency and/or
retain any securities deposited with the Bank including title deeds of property
deposited for availing of any loan whatsoever till liquidation of any sum (whether
of principal, interest or otherwise) due to the Bank from me hereunder.
Yours faithfully,
Borrower (s)
Terms and conditions of the additional loan of Rs……………….. are accepted by

me / us as a guarantor (s).
Guarantor (s)
BACK TO INDEX
(Loan for the welfare of Senior Citizens of India)
➢ Income Supplement: Enables house-owning Senior Citizens having inadequate

income to meet their financial needs for renovation/repairs to house, medical & other
personal purposes.
➢ Retaining ownership: The borrower continues to retain ownership of the house.
➢ Social Security: In the absence of social security for Senior Citizens, RML serves
as a partial substitute.
➢ No Repayments: There is no compulsion for the borrower to repay a RML during
his or her lifetime or till such time he or she continues to stay in the house.
➢ Freedom and Flexibility: Loan availed under a RML may be utilized for any
purpose other than speculative purpose i.e., investing in shares, real estate, trading
etc.
➢ Pre-payment: The borrower will have the option to prepay the loan at any time
during the loan tenure and there will be no pre-payment penalty.
“SBI Reverse Mortgage Loan” launched with effect from 12th October 2007
2. Concept of Reverse Mortgage Loan (RML) - The RML scheme is formulated

for the old age care of homeowners, who do not have adequate income to support
themselves. Under the scheme, the Bank makes payments to the borrower /
borrowers (in case of living spouse), against mortgage of his / their residential
house property. Payment may be made either by way of (i) periodic installments
or (ii) lump sum payments. The borrower is not expected to service the loan
during his lifetime. The cause of loan recovery occurs on the demise of the last
surviving borrower or on his/her leaving the house property
permanently/happening of any event which triggers foreclosure. Outstanding
loan amount is recovered by the Bank by selling the property, if the heirs do not
repay the loan with interest. Thus, as opposed to the normal mortgage schemes,
where equity of the borrower increases over the period of loan, in case of RML
equity of the borrower gets reduced over the period of loan.
3. Details of the product are as under -
Sr# Parameter Existing Norms
1 Eligibility
A No. of borrowers Single (subject to conditions) or jointly with spouse
B Age of the First Above 60 years

Borrower
C No. of surviving Should not be more than one. Borrowers will have to
spouses on the give an undertaking that they will not remarry during
date of sanction the currency of the loan. If the borrowers choose to
of loan remarry, the loan will be foreclosed.
D Age of spouse Minimum age of spouse
When loan is availed jointly with the spouse
Above 58 years
When loan is availed in single name
Not applicable (spouse is not a co-borrower)
e Residence 1. Borrower should be staying at self-acquired and

self-owned house /flat against which loan is
being raised, as his permanent primary
residence.
2. Mobile/Telephone/Credit Card bills/ Certificate

from the Housing Society where the borrower is
staying / Affidavit made before the Executive
Magistrate may be accepted as proof of
residence.
Borrowers will be required to inform the Bank when

they cease to use this residence as their permanent
residence.
F Title of the Borrowers should have a clear and transferable title in

Property their names. Title Investigation Reports from 2
Advocates on Bank’s panel should be obtained for all
RMLs, irrespective of the loan amount and there after

search reports are to be obtained for every 3 years,
from one Advocate
Title verification and search report for a period of 30

years will be required to be obtained from the Bank’s
empaneled advocate at borrowers’ cost.
g Title of the Property Ownership- In single name

property and
Option I (Loan availed jointly with the spouse)
number of
borrowers. RML to be availed jointly with the spouse (spouse will
be allowed to continue to stay in the house during
his/her lifetime even after demise of the prime
borrower).
Option II (Loan availed in single name)
RML can be availed in single name of the property

owner, at his/her option. (Borrower’s spouse will have
to vacate the house after the demise of the borrower if
the Bank’s dues are not settled by the legal heirs)
Property ownership – Jointly with spouse
RML to be availed jointly with the spouse.
H Encumbrances The property should be free from any encumbrances.
However, in case of property purchased by availing

Home Loan from SBI and mortgaged to SBI, it will be
considered for RML, subject to closure of the Home
Loan account out of the proceeds of RML.
I Residual Life of The expected longevity of the house property, as

property certified by an empaneled Engineer, should be at least
25 years or more.
2 Security The RML shall be secured by way of equitable

mortgage of residential property. Value of the house
under Reverse Mortgage Loan Scheme should be
taken as Primary Security
3 Tenor Loan Tenor
i) When loan is availed jointly with the spouse:
• If age of the younger of the borrowers is above 58

and up to 65 years: 20 years only (option of 15 / 10
years not available).
• If age of the younger of the borrowers is above 65

years and up to 70 years: 15 or 20 years only (10 years
option is not available).
•If age of the younger of the borrowers is above 70

years: 10 / 15 / 20 years as per the borrower’s option.
ii) When loan is availed in single name:
•If age of the borrower is below 65 years: 20 years only

(option of 15 / 10 years not available).
•If age of the borrower is above 65 and up to 70 years:

15 or 20 years only (10 years option is not available).
•If age of the borrower is above 70 years: 10 / 15 / 20

years as per the borrower’s option.
Note - Loan tenor under RML does not indicate a

period by the end of which loan becomes due for
repayment. It only indicates the period for which the
loan amount is discounted at a given interest rate for
making payments equivalent to the discounted value
to the borrower.
Loan tenor is fixed for the age brackets and should not
be changed under any circumstances as Net Present
Value of the loan amount anticipated to be outstanding
at the end of loan tenor is paid to the borrower.
Therefore, borrower gets less payment if loan tenor is
long, and more payment if loan tenor is short.
4 Disbursement By credit to an SB account in the joint names of the

borrowers operated by E or S.
5 Periodicity of • Monthly / quarterly payments

availing loan
• Lumpsum payment:
i) The lump sum amount will be up to 50%

of the Net Present Value of the limit,
discounted at applicable ROI for the
relevant loan tenure, or Rs.15.00 lakhs
whichever is lower.
ii) Balance amount of the Net Present value
of the limit, discounted at applicable ROI
for the relevant loan tenure, is to be
disbursed through Monthly /quarterly
payments/annuities.
iii) Monthly / quarterly payments are subject

to review every three years along with
revaluation which is to be carried out
every three years
6 Quantum of loan The loan amount would be 90% of the realisable value
of property.
Maximum Loan will be capped as under:
a) Rs. 2.00 Crore, subject to location of the

property as mentioned here-under: Within the
Municipal Corporation areas of NCR, Mumbai,
Pune, Chennai, Ahmedabad, Bengaluru and

Hyderabad centres.
b) In all other Centres, Maximum Loan Amount will
remain capped at Rs. 1.50 Crores
c) Place of availing Reverse Mortgage Loan:

Customers can avail RML from the place of the
property which will be mortgaged by customers
for availing loan.
Loan amount would include interest till maturity.
i) The loan installments payable to the

borrower(s) would be as under for a loan
amount of Rs. 1 lac (at interest rate of
12.45% p.a):
Loan Tenor (Years) 10 15
Monthly installments 423 191

(Rs.)
Quarterly installments 1270 575

(Rs.)
Lumpsum Payment 29280 15762

(Rs.)
Example of arriving at the monthly instalments:
Property value : Rs. 10 lacs
Qualifying loan amount
(90% of property value): Rs. 9 lacs
Tenor : 15 years
Monthly instalment : Rs. 191 x 9 = Rs. 1719/
ii) The scheme is extended to SBI Pensioners

at a concessional interest rate of 1% below
the rate applicable to the public. Table of
loan instalments payable per Rs. One lac of
loan amount to SBI Pensioners, at
concessional interest rate of.11.45% p.a is
furnished below:
Tenor (Years) 10 15
Payment frequency
Monthly Instalments (Rs.) 448 210
Quarterly Instalments (Rs.) 1346 632
Lumpsum payment (Rs.) 32300 18270
7 Purpose of Loan Supplementing income, any personal expenses,

house repairs, etc. Loan amount should not be used
for speculative, trading and business purposes.
8 Repayment / 1. The loan shall become due and payable only

Settlement when the last surviving borrower dies or opts to
sell the home, or permanently moves out of the
home for to an institution or to relatives.
Permanent move means that the date on which
the Bank is advised that neither the Borrower
nor any other co-borrower has lived in the
house continuously for the previous one
year/does not intend to live there continuously.
Bank may obtain such documentary evidence
as may be deemed appropriate for the purpose.
2. The settlement of outstandings in Reverse

Mortgage Loan has to be made by the proceeds
received from the sale of underlying house or
prepayment made by borrowers or by legal
heirs of the borrowers
3. The borrower(s) or his/her/their legal heirs /

estate shall be provided with the first right to
settle the loan along with accumulated interest,
with or without sale of property.
4. A reasonable amount of time (up-to 6 months)

may be provided to the legal heirs for selling the
house and settlement of the outstanding’s from
the date the outstanding amount falls due for
repayment before initiating recovery measures
(However the outstanding’s in the account
should be classified as sub-standard if it has
remained outstanding beyond the due date for
90 days or more).
5. The balance surplus (if any), remaining after

settlement of the loan with accrued interest and
expenses, shall be passed on to the borrower
or the estate of the borrower/legal heirs.
9 Life Certificate & 1. Life certificate will include clauses regarding

List of Legal marital status, and permanent residence of the
Heirs borrowers, in addition to the balance
confirmation as on 31st October of that year.
2. However, if the life certificate is not submitted

for any year, further annuities should not be
released/ disbursed. Borrower(s) will be
required to submit annual life certificates in the
month of November every year.
3. List of legal heirs will be obtained at the time of

sanction of loan. With a view to avoiding
disputes at the time of settlement of loan
amount by legal heirs, specific instructions
about inheritance of the property and payment
of balance amount, if any, of the sale proceeds
after settling the Bank’s dues, will be required
to be part of the borrowers’ Will.
10 Foreclosure The loan shall be liable for foreclosure due to

occurrence of the following events of default.
• If the borrower(s) has/have not stayed in the

property for a continuous period of one year
• If the borrower(s) fail(s) to pay property taxes or

maintain and repair the residential property or
fail(s) to keep the home insured, the Bank
reserves the right to insist on repayment of loan
by bringing the
• residential property to sale and utilizing the sale

proceeds to meet the outstanding balance of
principal and interest.
• If borrower(s) declare himself / herself /

themselves bankrupt.
• If the residential property so mortgaged to the

Bank is donated or abandoned by the
borrower(s).
• If the borrower(s) effect changes in the

residential property that affect the security of
the loan for the lender. For example: renting out
part or all of the house by creating a tenancy
right; adding a new owner to the house's title;
changing the house's zoning classification; or

creating further encumbrance on the property
either by way of taking out new debt against the
residential property or alienating the interest by
way of a gift or will.
• Due to perpetration of fraud or

misrepresentation by the borrower(s).
• If the government under statutory provisions,

seeks to acquire the residential property for
public use.
• If the government condemns the residential

property (for example, for health or safety
reasons).
• Any other event such as re-marriage of the

borrower(s) etc. which shall have an adverse
impact on the loan settlement prospects.
• Borrowers do not accept the revised terms on

revaluation of property and interest reset at the
end of every 3 years from sanction.
• Any violation of the terms and conditions of

RML.
11 Pre-payment of The borrower(s) will have option to prepay the loan at

loan any time during the loan tenor.
There will be no prepayment penalty.
12 Valuation / a) Valuation reports from 2 separate Valuers

Revaluation of empaneled on the Bank’s panel needs to be
property and obtained irrespective of the loan amount.
option for the
b) After the initial valuation to determine the loan
amount, subsequent revaluations will be done
Bank to adjust at intervals of 3 years by obtaining valuation

payments. reports from 2 separate valuers empanelled on
the Bank’s panel.
c) The Bank will only permit downward revision in

the Annuity, if there is a fall in the Valuation of
Property.
The Bank shall have the option to revise the

periodic / lump-sum amount every 3 years
along with revaluation. In the scenario of fall in
property prices, the Bank may decide to revise
the amount at any time earlier than 3 years. At
every stage of revision, it should be ensured
that the Loan to Value ratio does not exceed
90% at maturity.
d) If the Borrower does not accept the revised

terms, no further payments will be effected by
the Bank. Interest at the rate agreed before the
review will continue to accrue on the
outstanding amount of the loan. The
accumulated principal and interest shall
become due and payable as mentioned in
clause 8.
13 Interest Rate For latest interest rates, reference may be made to

Circulars issued from time to time and our website.
14 Processing fee 0.50% of the loan amount plus applicable taxes,

minimum Rs.2,000 and maximum of Rs.10,000 plus
taxes.
15 Right of As a customer-friendly gesture and in keeping with

Rescission international best practices, after the documents have
been executed and loan transaction finalized,
borrowers will have right of rescission up to seven
days to cancel the transaction. If the loan amount has

been disbursed, the entire loan amount will need to be
repaid by the borrower within this period. However,
interest for the period may be waived. Processing fee
shall not be refunded in such cases.
16 Continuation / Loan availed jointly with the spouse

foreclosure of
Loan is continued in case of demise of one of the
loan in case of
borrowers. The surviving spouse continues to get the
demise of the
RML payments and is allowed to stay in the mortgaged
borrower
house during his/her life time, subject to other
foreclosure clauses. In the case of joint borrowing
under RML where property is in the single name of one
of the borrowers, in the event of death of the property
owner, the Bank will have to allow the surviving co-
borrower, who is the spouse of the deceased
borrower, to continue to live in the mortgaged property
and ensure continuation of payment of Reverse
Mortgage Loan for the benefit of surviving co-
borrower. For this purpose, the Bank will be required
to ascertain that the surviving borrower continues to
stay in the house. This may be done by way of
inspection, at least once in a year, along with obtention
of life certificate
Loan availed in single name
Loan becomes due for foreclosure.
(As there is no contract with the spouse, the property

would be brought to sale by the Bank to recover the
loan, if the legal heirs do not come forward to repay the
loan and redeem the property. A letter as per the
enclosed format will be taken from the spouse at the
time of sanction of loan, to the effect that he/she is
aware of the RML being availed by the spouse and that

he/she will vacate the house on the death of the
borrower or whenever the loan becomes due for
repayment, if the loan is not repaid by the legal heirs)
17 Insurance and a. The house property will be insured by the borrower

maintenance of at his cost against fire, earthquake and other
house property calamities.
b. The borrower shall ensure to pay all taxes,

charges etc.
c. Bank reserves the right to pay insurance premium,

taxes, charges etc. by reducing the loan amount
to that extent.
d. The borrower shall maintain the property in good

condition.
18 Operational Issues
A Type of facility Non-renewable Overdraft without ledger folio charges.

No cheque book / debit card will be linked to this
account.
B Income A Reverse Mortgage Loan Asset remains classified as

Recognition and ‘Standard Asset’ till 89 days after the due date. If the
Asset outstandings is not liquidated (within the aforesaid
Classification period), then it will be classified as a ‘Sub-standard’
Asset on the 90th day after the due date. The
conditions which determine the due date for
repayment of outstandings under the Reverse
Mortgage Loan are re-produced hereunder:
On the day of the death of the last surviving borrower,
Or
The date on which the Bank receives an intimation

about the borrower’s intention to sell the underlying
security i.e., the house,
Or
The date on which the borrower moves out of the
mortgaged house permanently.*
(Whichever is earlier)
* Permanent move means that the date on which the
Bank is advised that neither the Borrower nor any
other co-borrower has lived in the house continuously
for the previous one year/does not intend to live there
continuously.
C Discretionary As per Scheme of delegation of Financial powers for
powers for loan Term Loans to Individuals.
sanction
D Classification in Looking at the nature of the utilization of the loan,

performance these loans may be treated as Personal Loans against
reports mortgage of immoveable properties.
E Loans to be Sourcing by all the branches.

made available at Processing and sanction by RACPCs / RASMECs /
LPCs / RACCs only.
F Post Sanction Annually once
Inspection
G Borrower There will be NO further Annuity Payout and the

outliving the Interest on the existing outstanding will continue to
Annuity Payment accrue at the agreed Rate of Interest. The
Period accumulated Principal and Interest shall become due
and payable as per the instructions prevailing.
Clarification on RML to Muhammadan borrowers:-
Reference was made by one of the Circles to the Corporate Centre, with regard
to security of RML to the borrowers governed by Muhammadan Law in the light
of provision contained therein that a Muhammadan is entitled to bequeath the
property only to the extent of 1/3rd of the entire estate.
The correct legal position in this regard is as under:
Under Muhammadan Law, a Muhammadan cannot, by Will, dispose of more than

1/3rd of the surplus of his estate after payment of funeral expenses and debts.
The legal heirs, if any, inherit the property subject to the mortgage. Even though
the mortgage charge prevails over the Will, Will should still be obtained in case
of Muhammadan borrowers also, for the property that is mortgaged to the Bank,
irrespective of the fact that it constitutes 1/3rd of the assets of the borrower. The
Provisions necessary for binding the mortgage to debits made to the RML
account as per the scope of the Loan Agreement for the benefit of the surviving
co-borrower have been incorporated in the Arrangement Letter and RML
Agreement.
RML FAQs AND OTHER IMPORTANT FORMATS
BACK TO RML
BACK TO INDEX
REH
PRODUCTS
Kept in
Abeyance
1. INSTA HOME TOP UP LOAN
✓ Hassel free Top up loan available online

✓ Fully automated product, no manual intervention
✓ Minimum loan Rs 1 lac, Maximum Rs 5 lacs
This product will be made available to our pre-selected Home Loan customers
over our internet banking (www.onlinesbi.co.in) platform. The selection of
customers, processing of their loan request, disbursement of loan and setting of
S.I. in their Saving Account for repayment of EMIs will be done automatically by
the system and no manual intervention will be required. The details of Insta Home
Top-up Loan Scheme are as under:

Eligibility Existing Home Loan customers will be pre-selected for offering
this product based on following eligibility:
(a) Minimum Home Loan Limit of Rs. 20 lacs with INB facility,
(b) Minimum residual tenure of Home Loan of 5 years,
(c) Satisfactory track record of 3 years or more,
(d) The customer should not have any live Home Top-up Loan,
(e) No instance of the Home Loan account slipping to RG-3 or further
in the past,
(f) CIBIL Score of 700 or higher,
(g) Maintaining Saving Bank Account linked with CIF of Home Loan.
Based on the above-mentioned conditions, existing Home Loan
borrowers will be pre-selected and a Pop-up conveying the Insta
Home Top-up Loan offer will be shown to the selected customers
when they access their account through INB.
Purpose Any personal purpose other than speculative purpose.
A declaration to this effect has been included in the ‘Terms &
Conditions’ accepted by the borrower. Acceptance of Terms and
Conditions will be validated using a “One Time Password (OTP)”
sent to the borrower’s registered mobile number.
Validity of The offer made to pre-selected customers will be valid for a period
offer of 30 days from the date of activation of the offer on Internet
Banking (INB) site.
A fresh list of eligible customers will be uploaded on INB site on
the last day of very month and a pop-up message conveying offer
will be shown to the selected customers on their INB site.
However, the offer message will not be shown to the ineligible
customers.
Loan 5% of the Home Loan Limit, subject to Minimum of Rs. 1,00,000/-
Amount and Maximum of Rs. 5,00,000/-
Nature of Overdraft (with reducing drawing power).
facility
Loan Residual Maturity of Tenure of Insta Home
Tenure underlying Home Loan Top-up Loan
Above 60 months but up 60 months
to 120 months
Above 120 months 120 months
Number of At any point of time, only one Ìnsta Home Top-Up Loan’ will be
loans permitted. Second Insta Home Top-up Loan will be permitted
considered only after a gap of one year from the date of opening
of the previous “Insta Top-Up Loan”, subject to the condition that
the 1st loan is closed.
Repayment The overdraft will be repayable by way of EMIs commencing after
one month from the month of disbursement. Standing Instructions
(SI) for EMI repayment will automatically be set up on Saving
Bank account of the customers.
Pre- Loans under the scheme may be pre-paid at any time without
payment payment of any pre-payment penalty.
Security An undertaking from the borrower will be obtained online,
authorizing the Bank to hold original Title Deeds of the house
property already mortgaged to the Bank for Home Loan, till the
liquidation of all loans including the proposed Insta Top-Up Loan.
However, extension of mortgage over the house property will not
be obtained.
Interest For current ROI, reference should be made to latest circular on
Rate ROI issued from time to time or website of the Bank.
Processing A flat Processing Fee of Rs.2000 plus applicable Service Tax will
Fee be levied under the product. Processing fee will be deducted from
the loan amount before disbursement.
BACK TO INDEX
MISCELLANEOUS
Credit Risk Guarantee Fund Trust for Low Income
Housing in Urban Areas (CRGFTLIH)
The Credit Risk Guarantee Fund Trust for Low Income Housing in Urban Areas
has been set-up by the Government of India and the National Housing Bank
(NHB) has been nominated to manage the operations of the Trust. Under
CRGFTLIH, default guarantee cover will be available to the Bank for eligible
Home Loans up to Rs. 5 lacs granted to the borrowers in the EWS/LIG categories
in Urban Areas.
Eligible Loans under CRGFTLIH - Scope and Coverage:
• Home Loans up to Rs. 5.00 lacs for construction or purchase of new or old
dwelling units and extension of existing dwelling units to the borrowers in the
EWS (Annual income up to Rs. 1,00,000/-) or LIG (Annual income between
Rs. 1,00,001/- to Rs. 2,00,000/-) categories in Urban Areas.
• Home Loans having sanctioned limit of above Rs. 5.00 lacs and Home Loan
to any borrower who already have availed Home Loan covered under any
guarantee or insurance for default risk will not be eligible for cover under
CRGFTLIH.
• The Guarantee Cover will be restricted to such Home Loans where the carpet
area of the Housing unit is up to 430 sq.ft. (40 sqm) and the Bank has not
obtained any collateral security and / or Third-Party Guarantee. However,
Home Loans will continue to be secured by equitable mortgage on the
residential property financed by the Bank.
• The maximum Tenor of the Home Loans eligible for cover under CRGFTLIH
will be 25 years.
• CRGFTLIH cover will be available to all eligible Home Loans extended in

Urban Areas falling under Municipalities, Corporation, Cantonment Board,
notified town area committee or local planning/development Area. The detailed
definition of Urban Areas has been furnished in FAQ placed in Annexure-‘A’.
• The extent of cover provided under the CRGFTLIH Scheme will be as under:
Home Loan Limit Maximum Extent of Guarantee

Limit up to Rs. 2 lacs 90% of the Amount in Default subject to the ceiling
of 90% of the sanctioned Home Loan amount.
Limit above Rs. 2 lacs 85% of the Amount in Default subject to the ceiling
and up to Rs. 5 lacs of 85% of the sanctioned Home Loan amount.
• The Guarantee fee of 1% (plus applicable service tax) will be equally shared
by the Bank and borrowers. However, 50% share of the guarantee fee payable
by borrower will be recovered from the borrowers by way of adding 10 bps
premium on prevailing card interest rate. The guarantee cover will commence
from the date of credit of guarantee fee in the account of trust.
• Lock-in-Period:
The Bank cannot make any claim on the Trust for Settlement,
(a) Within the period of 24 months after the last disbursement was made,
or
(b) Within the period of 24 months from the date of the guarantee cover coming
into force,
or
(c) Within 2 months after the completion of the house, whichever is later.
• Invocation of Guarantee:
The Bank may invoke the guarantee in respect of Home Loans covered
under the Scheme,
➢ In case the loan is classified as NPA before the lock-in period expires, within
one year of the expiry of the lock-in period,
or
➢ In case the loan is classified as NPA after the lock-in period expires, within
one year of the loan being classified as NPA.
and
➢ Home Loan has been recalled and the recovery proceedings have been
initiated under due process of law including actions under section 13 (4) of
SARFAESI Act.
• Settlement of Guarantee:
(a) The Trust will pay 75% of the guaranteed amount on submission of the
claim by the Bank, within 60 days of applying for the settlement of claim,
subject to claim being otherwise found in order and complete in all respects.
(b) The balance 25% of the guaranteed amount will be paid on conclusion
of recovery proceedings by the lending Institutions.
• Appropriation of recovery amount (After Invocation of guarantee):
➢ Any amount recovered by the Bank towards defaulted loan will be deposited
with the Trust within 30 days, after adjusting towards the cost incurred by the
Bank for recovery of the amount. If any amount due to the Trust remains
unpaid beyond 30 days, interest @ 4% above Bank Rate will be payable by
the Bank for the period beyond 30 days.
➢ The Trust will appropriate the same first towards any dues including the
pending fees, penal interest, if any, and the balance amount will be
appropriated in such a manner so that losses on account of deficit in recovery
of the Home Loan between the Trust and the lending Institution are in the
proportion of 90% and 10%, respectively (in case of Home Loans up to Rs. 2
lacs) and 85% and 15%, respectively (in case of Home Loans above Rs. 2 lacs
and up to Rs. 5 lacs).
• Responsibility of the Bank:
Bank will adhere to the prudent banking norms in granting loans, conduct of the
account, due diligence, and initiation of necessary actions for recovery in the
account under section 13(4) of SARFAESI Act, payment of premium, etc.
2. All Home Loans sanctioned in urban areas and complying with the eligibility
norms mentioned above will now be mandatorily cover under CRGFTLIH. The
other norms for such loans will be as under:
(i) All eligible loans covered under this scheme will be processed by CPCs only
through LOS. A revised Arrangement Letter required to be obtained from
customers covered under this Scheme has also been made available in LOS.
(ii) Home Loans covered under this scheme will be available only by way of term
loan (no Maxgain facility will be available) with maximum tenor of 25 years.
(iii) A premium of 10 bps will be recovered over and above the prevailing Home
Loan card interest rate on loan accounts under this Scheme with a view to recover
50% of the one-time guarantee fee. Concession in interest rate to women
borrowers under HER Ghar Scheme will not be available under CRGFTLIH.
(iv) Two new product codes have been set-up in CBS for loans covered under
CRGFTLIH:
6450-2019: MC- NHB CRGFT Scheme (EWS)
6450-2020: MC- NHB CRGFT Scheme (LIG)
(v) The payment of one-time guarantee fee of 1% plus applicable taxes of loan
amount sanctioned during the quarter will be made centrally by REHBU Deptt. at
Corporate Centre.
(vi) The account-wise ID number allotted by NHB, will be captured in CBS back
ended by GITC for ready reference and RACPC/Branch-wise details of all
accounts covered under this scheme will be uploaded on intranet site of REHBU.
(vii) In case of any account turning into NPA, required details will be obtained by
REHBU Deptt. from Branches/RACPCs and a consolidated claim will be lodged
with NHB for settlement by REHBU Deptt. at Corporate Centre.
(viii) All settled accounts will be flagged in CBS and GITC Belapur will generate
a daily report of such accounts where any credit has been made after the
settlement date.
(ix) Appropriation of amount recovered by the Branches/CPCs in settled account

with NHB will be handled by the Circles who will also submit a consolidated
advice to REHBU Deptt., Corporate Centre at quarterly interval.
(x) All other norms applicable in Home Loan Scheme will continue to be
applicable for loans under this Scheme as well.
BACK TO INDEX
2. Central Registry of Securitization Asset
Reconstruction and Security Interest of India
(CERSAI)
The Central Electronic Registry (CERSAI) has been established by the Central
Government under section 20(1) of the SARFAESI Act 2002 as a Section 25
Company, for the purpose of registration of all security interest over property,
transactions of securitization and asset reconstruction. A notification in this
regard was issued by Government of India on 31st March 2011, making
mandatory the filing of mortgage by deposit of title deeds within 30 days of
creation of the mortgage in respect of all mortgages created on or after 31st
March 2011. As this is mandatory and is in the nature of a statutory requirement,
the Bank is required to ensure the filing of all Equitable Mortgage transactions
recorded on or after 31.3.2011. Failure to complete the filing in time results in a
default on the part of the Bank which may result in penalties and reputation risk.
2. The process of registration of transaction for creation of security interest,

securitization and asset reconstruction will be carried out through web-portal
www.cersai.org.in of the central registry. Government has prescribed four type of
forms viz Form I for (Creation and modification of charge), Form II (Satisfaction
of charge), Form III (Securitization or Reconstruction of Financial Assets) and
Form IV (satisfaction of Securitization or Reconstruction of Financial Assets) for
registration of Mortgages by deposit of Title deeds, securitization and asset
reconstruction transaction. At present, Form I (for creating the charge) is to be
filed on a daily basis.
3. Circles have nominated two officials as the Circle Administrator, one as maker
and other as checker. The Circle Administrator has to create all other users at
the Circle. The Circle Administrator is also responsible for modification and
maintenance of the users in the Circle. The Circle Administrator should download
the details of records uploaded in the site by users in the Circle/Business Unit
and verify whether the data is prima facie in order. This is to be done from the
Reports Module. The records pertain to the entire Bank and are to be filtered on
the last column viz ‘Record Creator – User administrator Name’ to see the records
created by the users pertaining to that Circle / Business Unit. Both quality of
record submission and number of records uploaded is to be monitored.
4. The Administrator will maintain a record of users created in the Circle on an

excel sheet with the details of Branch Code, Branch Name, PF No., Name,
Designation, Mobile No., email id, ID No.(Newly system generated No.(ie.
A0016………), Date, Maker/Checker etc. Users should be created only after
entering their details in the excel sheet. The users, once created, must file the
Equitable Mortgages created on the books of the Bank on or after 31 st March
2011, on a daily basis within 30 days from the date of creation of Mortgage with
the Bank. For the convenience of operating units, a link to the CERSAI website
has been provided from the PBBU website http://10.1.1.13/. Thus the website
can be accessed from the intranet itself. A fee of Rs 100 + applicable Service Tax
for loan above Rs. 5 lacs and fee of Rs. 50 + applicable Service Tax on loan up
to Rs. 5 lacs is payable to CERSAI for each filing. At present, Corporate Centre
is remitting the fee for whole Bank. This expenditure will be passed on to the
Circles in the first week of March every year.
5. A major issue faced by the operating units is borrower’s PAN No. which is a
mandatory field is not available. For this purpose, it has been decided by CERSAI
that wherever PAN no. of the borrower is not available “AAAAA9999B” may be
input in the system. Once PAN No. of the borrower is available it can be modified.
i. Search on CERSAI Portal
In terms of extant instructions, a search on the property has to be conducted on

CERSAI portal before sanction of loans to ensure that the property to be financed
is free from any encumbrance and also to avoid multiple financing on the same
property. A hyperlink button (Visit CERSAI Website) has been developed at
Detail Data Entry (DDE) stage in LOS property detail screen so that users can
click on it for conducting the search on the Central Registry Portal. After
conducting the search on the CERSAI portal, a 12-digit reference number will be
generated by the CERSAI system which has to be incorporated by the users in
LOS in CERSAI Search Id in LOS.
ii. New Registration System
Central Registry has released a new version of Registration System on 1st April
2012. This revision brings out two major changes namely the use of Digital
Certificates for authentication of transactions as prescribed under the SARFAESI
(Central Registry) Rules, 2011, and availability of maker checker mechanism to
provide control over the process of registration. Besides this the system has also
been modified to allow fields for multiple co-borrowers, mortgagers, facilities,
lenders etc. for a single transaction as required in Form I. A brief technical note
on key features of the new system is available at Annexure-I.
The first major task for Circles in the preparation for migration to the new version
is the acquisition of Digital Certificates with Token for the Checkers if they do not
have the required Digital Certificates. The Digital Certificates will be required for
the Circle Super Users and all those users (i.e. Checkers) who will finally submit
the registration data / batch files to the CERSAI Registration System. Those
users who are just makers and store data on the Registration System for final
submission by some other authorized users will not require the Digital
Certificates. The structure of the roles in the revised system along with their
Digital Certificates requirement is explained in Annexure-I: Section 4: Table#3.
The Circle Super Users have to take assistance from Circle ITS Department to
obtain the Digital Certificates with Token.
The Digital Certificates are issued by Certifying Authorities (CA) licensed by the
Government of India. A list of CAs in India along with a write up on Digital
Certificate is also enclosed at Annexure – II. Detailed guidelines on the process
of obtaining Digital Certificate are available on http://cca.gov.in.
iii. Filing of Charge PARTICULARS OF SECURITY INTEREST wih CERSAI with

effect from 24.01.2020 (Cir no R&DB/CERSAI/115/2019 - 20 Dated 21 Jan 2020
Government of India vide Gazette Notification No.4133 dated 26-12-2019 has

appointed 24-01-2020 as the date on which the provisions of Section 17 to 19
(both inclusive) of SARFAESI Act shall come into force. Brief details of Section
17 to 19 are as under: a) Section 17: In the earlier provision, the words “within
thirty days after the date of such transaction or creation of security, by the
securitization company or reconstruction company or the secured creditor, as the
case may be” shall be omitted.
(b) Section 18: “Chapter IV A” (Registration by Secured Creditor and other

Creditors) shall be inserted from 24-01-2020. The brief details of Chapter IV A
are as under:
• 26 -B (1): The provisions of Chapter IV A relating to Central Registry will be

extended to all Creditors other than Secured Creditors as defined in clause
(zd) of sub-section (1) of section 2, for creation, modification or satisfaction of
any Security Interest over any property of the borrower for the purpose of
securing due repayment of any financial assistance granted by such creditor
to the borrower.
• 26- B (2): Any Creditor including the Secured Creditor may file particulars of
transactions of creation, modification or satisfaction of any Security Interest
with Central Registry in such form and manner as prescribed.
• 26-B (3): A Creditor other than Secured Creditor filing particulars of
transactions of creation, modification and satisfaction of Security Interest over
properties created in its favor shall not be able to exercise any right of
enforcement of Securities under SARFAESI act.
• 26–B (4): Central Government/State Government/Local Authority, entrusted
with the function of recovery of tax or other Government dues and for issuing
any order for attachment of any property of any person liable to pay the tax or
Government dues, shall file with the Central Registry such attachment order
with particulars of assesse and details of tax or other Government dues.
• 26-B (5): If any person having any claim against any borrower obtains an order
or an attachment for the property from any court or any authority empowered
to issue such orders, such person may file particulars of such attachments with
Central Registry.
• 26-C (1): The registration in Central Registry shall be deemed to constitute a
‘public notice’.
• 26-C (2): On registration of Security Interest / attachment orders with Central
Registry by Secured Creditors/ other Creditors, the claim of such Secured
Creditors and other Creditor shall have priority over any subsequent Security
Interest created upon such property.
i) The “priority” shall be with the secured creditor, who has registered his security
interest with CERSAI first, notwithstanding the prior ‘creation’ of the security
interest.
ii) Registration of the relevant security interest with CERSAI by one of the banks
shall be prior in time (even if the same is happening on the same date) and in
such a scenario, the bank holding such prior registration will have the priority, as
regards his ‘security interest’.
• 26- D: No secured creditor will be entitled to exercise the rights of enforcement
of securities available to it under by the SARFAESI Act, unless the security
interest created in its favor by the borrower, has been registered with CERSAI.
• 26-E: The debt due to any Secured Creditor shall be paid in priority over all
other debts / revenues / Taxes / Cesses and other rates payable to the Central
Government or State Government or local authority.
For the purposes of this section, it has been clarified that on or after the
commencement of the Insolvency and Bankruptcy Code, 2016, in cases where
insolvency or bankruptcy proceedings are pending in respect of secured assets
of the borrower, priority to secured creditors in payment of debt shall be subject
to the provisions of that code.
(c) As SARFAESI Chapter-IV A is coming into force from 24-01-2020, it should

be ensured that all Security Interests are filed with CERSAI immediately after
creation. Non-filing of charge will result in losing rights of enforcement of
securities under SARFAESI act and delay in filing of charge will result in losing
priority, should any other party file charge in the meanwhile.
d) LEVY OF ADDITIONAL FEES IN CASE OF DELAY IN FILING PARTICULARS

OF SECURITY INTEREST/SECURITIZATION/ASSET RECONSTRUCTION
TRANSACTIONS W.E.F. 1ST DECEMBER, 2014
(Ref.: e-Circular No. NBG/PBU/HL-CERSAI/27/2014-15 dt. 16.12.2014)]
(Sec 19:Penalty provisions for default in filing, modifying and satisfaction of
security interest, shall be omitted w.e.f. 24-01-2020.)
As per extant instructions, secured creditors are required to file all the particulars
relating to the transactions (creation, modification or satisfaction of equitable
mortgage, securitization & reconstruction transactions) with the Central Registry
within a period of 30 days. In terms of the provision under Section 26(A) of
SARFAESI Act, Central Registry will not allow filing of any charge beyond 60
days of creation of security interest unless the delay is condoned by the Central
Government.
CERSAI has introduced new module (software) for delay condonation w.e.f.
1stDecember, 2014 whereby any transaction which is filed after 30 days of
creation of security and up to 60 days will attract additional fee not exceeding 10
times of the applicable basic fee.
It should be ensured that all transactions of creation of mortgage by deposit of

the deeds, securitisation and asset reconstruction to be notified to Central
Registry within a period of 30 days from the date of transaction to avoid payment
of additional fee and or approaching the Central Government for delay
condonation.
For approval, after 60 days of creation of security interest, a request letter for
delay condonation through the CERSAI portal to Central government and only
after getting the approval of the Government of India, the secured creditor will be
able to create the transaction of mortgage/securitization/asset reconstruction on
payment of additional fee prescribed.
FAQs
1. In case of individual where PAN no is not available. [Either they don’t have
PAN Card/NO. Or they are exempted due to fall in exempted category
(Tribal individuals)].
A: In case of non-obtention of PAN number, the default value suggested to be

filled in CERSAI is: AAAAA9999B
2. In case of Proprietorship firm where PAN no. is not available.

3. In case of Partnership firm where PAN no. is not available.

4. Address of borrower: Shop/flat/House no. is not available in documents.

A: This is important, it should be filled up. If details are not readily available,
they have to be sought and then filled up.
5. Address of borrower: Plot no. accepts only 10 digits in portal.

A: It will be increased in the next release in consultation with CERSAI. Right
now, please enter first ten digits.
6. Description of Document: Only three options are available in portal – Sale

Deed/Lease Deed/Award. But no option for Gift deed, Will, Partition Deed,
Allotment Order etc.
A: This is as per Form A prescribed by CERSAI. In case of any other document,

please mention in the free field i.e., other information field on the last page. TCS
shall share this feedback with CERSAI for addition of new document types.
7. Carpet/Built up Area is available only in case of house loan and RCC structure.
It is not available in each & every cases. (What is the use of it when whole
property land & building both are mortgaged?)
A: This is important and even if the whole land is mortgaged, it should be filled
up. If details are not readily available, they have to be sought and then filled up.
(Details should be available in valuation report).
8. How to create new user in the system?

A: Send a mail to your Circle Super User email id with the details of Branch Code,
Branch Name, PF No., Name, Designation, Mobile No., email id. The ID and
Password will be sent to your email id in separate mails one for ID and other for
Password. Please invariably provide your personal email ID for this purpose.
9. I have forgotten my password, how to get a new password?

A: Send a mail to Circle Super User mentioning your ID (ie. SA0016……), you
will get new password in your email. If not received, please contact your circle
super user.
11. In case of any doubt or clarifications whom I have to contact?
Central Registry of Securitisation Asset Reconstruction and Security Interest of

India
5 th Floor, MTNL Telephone Exchange Building, 8, Bhikaji Cama Place, New
Delhi – 110066
Telephone Number: 011-26176847, 011-26176855, 011-26176856
TCS helpdesk email: helpdesk@cersai.org.in
12. How to get connected to the CERSAI site?

Login to pbbu site http://10.1.1.13/
under Central Registry first option Link to Central Registry website.
Annexure-I
Brief Background
Central Registry Web System (www.cersai.org.in) is operating from March 31st

2011. Based on the various feedback points from various participating
banks/HFCs, the new CERSAI Phase II web system is now customised. This
document enlists the various aspects of the newly customised changes in the
CERSAI web system and the activities which are to be executed at
banks/HFCs/Other Institutions end as a pre-requisite for smooth transition from
CERSAI phase-I to CERSAI phase-II web system.
This document would address the following areas:
New features in the CERSAI Phase II web system.
Comparison of features of the existing (phase-I) and revised (Phase-II) system.
Identification / re-grouping of existing users registered in Phase I. (Re-grouping

for transition & usage in CERSAI Phase-II web system by Banks/HFCs).
New User Role(s) introduced in the revised CERSAI Phase-II web system.
Various steps need to be taken by Banks/HFCs/Other Institutions in view of

transition.
Introduction of Maker / Checker Facility.
Revised Batch File Formats.
Introduction of Digital Certificate based Authentication.
User Guide & Training for Users
New Features of the CERSAI Phase II System
This below are some of the major customizations which will be getting introduced
in the CERSAI Phase II web system:
• Changes in the Add security interest screen to accept scenarios like

multiple TPM, multiple documents, multiple facility, multiple borrowers.
• Introduction of maker / checker feature.
• Introduction of digital certificate-based authentication of transactions
• Introduction of new user roles for usage in maker / checker facility.
• Introduction of new roles like “Accountant” to generate various
fees/charges/chalan reports.
• Intermediatory user role & functionality introduced.
Comparison of Features - Existing and CERSAI Phase II web system
Below table (Table#1) depicts the changes in the revised CERSAI Phase II web
system.
TABLE # 1
Sr. Function/Module Existing Revised Description of

no Name Enhancement /
upgrade
1 Online Registration of ✓ Tab based modular
Security Interest record screens for the Entire
Form I for ease in
usage.
✓ Provision for adding
multiple borrower,
multiple TPM, multiple
loan details
2 Online Search of ✓ Different search
Registered Security criteria template for
Interest records searching PLOT and /
or DWELLING units.
upgrade
✓ Tile wise display of
Percentage based
match results.
3 User Administration ✓ Maker / Checker
feature for all member
banks/HFC.
✓ Introduction of new
User Roles e.g.
Accountant role.
4 User Registration report Same as before
5 Report for - Daily Same as before
Security Interest
registered
6 Batch Upload mode for ✓ New batch formats for
Bulk registration of capturing all the
Security Interest relevant & multiple
records data.
✓ Provision for adding
multiple borrower,
multiple TPM, multiple
loan details
7 Satisfaction of Security ✓ Display of Full details
Interest of the Security Interest
record, before
submission of
Satisfaction request.
8 Correction of Security ✓ Tab based modular
Interest screens for the Entire
Form I for ease in
usage.
✓ Display of Full details
of the Security Interest
record, before
upgrade
submission of data
Correction request.
9 Modification of Security ✓ Display of Full details
Interest of the Security Interest
record, before
submission of
Modification request.
✓ Provision to add new
loan/extension of
facility details.
10 Digital certificate based ✓ User wise registration
authorization & -- of Digital Certificate.
authentication ✓ User Authentication
based on Digital
certificate at the time of
Login & data
authorization.
✓ Statement of Account
-- for bank/HFC.
11 Online statement of ✓ Download of Digitally
Account & Online signed Challan (pdf
Revenue Management format).
System ✓ Online deduction/debit
of fees/charges on
authorization of
individual transactions
by Checker user.
12 Adhoc MIS reporting ✓ This will be used
tool (for CERSAI -- internally used at
Internal users only) CERSAI’s head office
to analyze the various
data inputted by
bank’s/HFC’s.
upgrade
Bulk Satisfaction of -- capturing all the
Security Interest relevant data/Security
records Interest ID’s.
Bulk Search of Security -- bulk query/search
Interest records output for
bank’s/HFC’s on all the
registered
data/Security Interest
ID’s.
15 Intermediatory (agency) ✓ Linking (relationship
User management & -- management) of
Intermediatory (agency) Intermediatory
based Security Interest (agencies) and main
Registration bank.
✓ User Creation for
Intermediatory user
category.
✓ Linking of
Fees/Charges
deduction to main
bank.
16 Request acceptance for ✓ New feature for
Satisfaction of Security -- accepting requests
Interest by from General Public for
Intermediatory(agency) clearing/satisfaction of
on Behalf of General security interest on
Public/Citizen their previously
mortgaged property
after due diligence by
User Administrator or
Deputy Registrar,
CERSAI.
upgrade
17 Web based online ✓ Primary & secondary
Helpdesk tool for -- User Administrators as
lodgment of tickets by end users of this web
Bank/HFC User based tool for ticket
Administrators lodgment.
✓ Ticket lodgment &
ticket tracking features.
18 Maker / Checker -- ✓ Maker/checker
enablement at Global
level for registration
transactions involving
insertion & update of
data.
19 Asset reconstruction & -- -- --
Securitization
20 Search by General -- -- --
Public(citizens) after
Online payment via
Payment Gateway
Re-grouping of Existing Users & Digital Certificates Requirement
Below two table(s) i.e. table#2 & table#3 illustrate the existing user role types in
Phase I and the new user role types which will be introduced in the CERSAI
Phase II web system upgrade.
The table #3 also depicts whether the “Digital Certificates” are required or not
required for users of a particular role(s).
TABLE # 2
Existing User Role types in CERSAI web system (Phase I)
Role Code Role Name
R02 Primary/Secondary User Administrator

R03 Data Collection User
R04 Data Search User
R05 MIS / Report User
R06 Multifunction user
TABLE # 3
New User Role types in revised CERSAI Phase II web system
Role Role Name Digital Key functions
Code Certificate performed by the role
applicable
for
performing
transactio
n on the
web
system
• Create &
Maintain sub-users of
the institution.
• Create
Secondary User
Administrators.
Primary User • Add Security
R02 Required
Administrator Interest records.
• Amend/Modific
ation of Security
Interest records.
• Search for
asset records in
registry.
• Satisfaction of
Security Interest.
• Grant
Satisfaction of
Security Interest to a
request made by
General Public.
• Account
statements (fees
deductions) & reports
download.
• Batch uploads
& batch reports.
• Data entry of
Security Interest
details.
• Amend/Modific
Not
M03 Data Collection - Maker ation of Security
Required
Interest records.
• Satisfaction of
Security Interest.
• Batch uploads.
• Search of
Not
R04 Data Search User asset records in
Required
registry.
• Online Reports
R05 MIS / Report User Required
download.
• Add Security
Interest records.
• Amend/Modific
ation of Security
Not Interest records.
M06 Multifunction user - Maker
Required • Search of
asset records in
registry.
• Satisfaction of
Security Interest.
• Create &
the institution.
• Add Security
Interest records.
• Amend/Modific
ation of Security
Interest records.
R07 Secondary User Administrator Required • Search of
asset records in
registry.
• Satisfaction of
Security Interest.
• Reports
download.
• Batch uploads
& batch reports.
• Account
statements & reports
R08 Accountant Required download.
• Account
Enquiry.
• Add Security
Interest records on
behalf of the
bank/HFC.
• Amend/Modific
ation of Security
Not
M09 Intermediary Type User - Maker Interest records on
Required
behalf of the
bank/HFC.
• Search of
asset records in
registry on behalf of
the bank/HFC.
• Raise request
for satisfaction on
behalf of general
public.
• Data entry of
Security Interest
details.
• Amend/Modific
ation of Security
Interest records.
• Satisfaction of
C03 Data Collection - Checker Required Security Interest.
• Batch uploads.
• Authorizations
of Transactions made
by maker.
• Online and
batch reports
download.
• Add Security
Interest records.
• Amend/Modific
ation of Security
Interest records.
• Search of
asset records in
registry.
C06 Multifunction user - Checker Required
• Satisfaction of
Security Interest.
• Authorizations
of Transactions made
by maker.
• Online and
batch reports
download.
• Add Security
C09 Intermediary Type User – Checker Required
Interest records on
behalf of the
bank/HFC.
• Amend/Modific
ation of Security
Interest records in
the bank/HFC.
• Search of
asset records in
registry in registry on
behalf of the
bank/HFC.
• Raise request
for satisfaction on
behalf of general
public & check its
status in registry on
behalf of the
bank/HFC.
Authorizations of
Transactions made by
Intermediary maker in
the bank/HFC.
• Create &
the institution.
• Add Security
Interest records.
Intermediary Type User - Primary • Amend/Modific
R10 Required
User Admin ation of Security
Interest records.
• Search of
asset records in
registry.
• Batch uploads.
Various Steps to be taken by all registered institutions
In order to achieve a smooth user ID transition from Phase I system to Phase II

system, all registered institutions & their corresponding User Administrators are
required to note and perform the below tasks. These tasks are very important and
would avoid implementation issues after the system rollover to Phase II.
1. Generate an internal excel sheet-based list of all the registered users in

CERSAI web system. This can be done by the primary user administrator of
the institution using the ‘Reports’ side-link option.
2. Internally re-classify the users as either maker or checker or other new roles.
This new classification is to be recorded in the internally maintained excel
sheet made as per above point-1. Table#3 could be used for this user type re-
classification. The tasks in point-1 & 2 should be immediately commenced
upon receiving this circular by the Primary user Administrator of the respective
institution.
3. All institutions are required to send one more duly filled Form-B for creation of
2nd Primary user administrator in view of maker/checker feature in Phase-II
web system. From then on, both these primary user administrators in Phase II
web system will have authorization capability for data entered by each other.
The duly filled FORM-B for the 2nd Primary user administrator should be
couriered to CERSAI’s address within 7 working days of receipt of this note.
4. All institutions are required to arrange the Digital Certificates well in advance
for users re-classified into particular roles for which Digital Certificate is
mandatorily required in Phase II CERSAI web system for performing
authorizations. Please refer Table # 3 to know the various roles of user for
which Digital Certificate is required. The Digital certificate specification should
be “Digital Signature Certificate Class 2 or 3 individual signing SHA2 2048 bit
digital certificate with Token. (CERSAI strongly recommends Digital Certificate
with Token)
5. On the eve of turn over to Phase II web system, Maker/checker feature will be
enabled & will become applicable to all the institutions and their corresponding
users.
6. On the eve of turn over to the new Phase II web system, all the users will be
re-mapped & migrated centrally at CERSAI Datacenter as per below role
migration-mapping table#4
.
TABLE # 4
Mapping of Role types at the time of Migration

Old Role Old Role name New New Role Name
code Role
Code
Primary User Administrator R02 Primary User Administrator
R02 Secondary User Secondary User
R07
Administrator Administrator
R03 Data Collection User M03 Data Collection - Maker
R04 Data Search User R04 Data Search User
R05 MIS / Report User R05 MIS / Report User
R06 Multifunction user M06 Multifunction user - Maker
7. On the 1st& 2nd day after rollover to new web system the Primary User
Administrators or the Secondary User Administrators will have to modify the
user roles as pre-identified in excel sheet in point-2 above. This can be done
via the ‘Amend User’ side-link.
8. After the new role alignment is authorised by the two primary user
administrators or secondary user administrators using maker/checker facility,
the users will be able to login to CERSAI system along with their own digital
certificates.
9. On first login (post rollover to Phase II web system) the individual users for
whom Digital certificate is mandatory as per their newly assigned roles,
CERSAI web system will prompt for uploading & registration of their respective
digital certificate. Utmost care should be taken that the users assign & register
their own digital certificates correctly at this stage.
10. After the registration of Digital certificate the users can operate and perform
the various transactions (including authorization of transactions made by
maker).
A daily exception report will be available to the Primary User
Administrators/Secondary User Administrators for checking the correctness and
mapping of the Digital Certificate registration vis a vis the individual user member
names. This is to ensure that every user has registered their own respective
digital certificate, any discrepancy would be reported in the above said report.
This report would be available with Primary User Administrators for monitoring
purposes. Maker Checker Enablement for all Institutions
In the new CERSAI Phase II rollover, maker/checker facility would be introduced
& enabled. Hence, it would be required to have at-least two Primary User
Administrators for each institution to further perform their member user
administration activities.
All institutions are required to fill and submit additional Form B. (FORM B is also
available as a download under the ‘Downloads’ tab in http://cersai.org.in)
Helpdesk/Ticket Lodgment Web Tool

Along with the existing mode(s) for raising central registry related queries i.e., 1)
Helpdesk email ID and 2) Helpdesk telephone lines, a Web based Helpdesk tool
would also be available to lodge tickets related to queries arising on the aspects
of central registry web system.
Access & login to this web-based helpdesk ticket system will provided to the
Primary / Secondary User Administrators of all the registered Banks/HFCs.
The user id and password to login into Helpdesk ticket system will be
communicated separately via system email. This system generated email will be
sent to the currently registered email ids of corresponding Primary/Secondary
user administrators.
CERSAI helpdesk at RE, H &HD Department, Corporate Centre, Mumbai

In case of difficulty, the operating functionaries may also contact help desk at
Corporate Centre as under:
Land Line: 022-22873861
Contact E Mail Id : cm.homeloans@sbi.co.in
CENTRAL REGISTRY OF SECURITISATION ASSET RECONSTRUCTION
AND SECURITY INTEREST OF INDIA (CERSAI)
List of Certificate Authorities (CAs) in India

Sl No Name Address
1. Sify Sify communications Ltd, III Floor, Tidel Park, 4 Canal
Communication Bank Road Taramani, Chennai - 600 113
Ltd.
2. National A-Block CGO Complex, Lodhi Road, New Delhi -110
Informatics 003
Centre
3. IDRBT IDRBT, Castle Hills, Road No. 1, Masab Tank,
Hyderabad, Andhra Pradesh - 500 057 (India)
4. Tata Consultancy Tata Consultancy Services Ltd.,11th Floor, Air India
Services Ltd. Building, Nariman Point,Mumbai - 400 021
5. MTNL O/o DGM (IT-CA), 5515, 5th Floor, Core - V
Mahanagar Doorsanchar Sadan, CGO Complex,
MTNL, Delhi, Pin-110003
6. Code Solutions Code Solutions (A division of Gujarat Narmada Valley
Fertilisers Company Limited), 301, GNFC
Tower,Bodak Dev, Ahmedabad - 380 054, Gujarat,
INDIA
7. e-Mudhra CA Infotech Consumer Services Ltd.,3rd Floor, Sai
Arcade, Outer Ring Road, Devarabeesanahalli,
Bangalore – 560036. Karnataka, India.
Digital Certificate
• Digital Certificates are the electronic counterparts to driver licences, passports

and membership cards. The Digital Certificate can be presented electronically
to prove ones’ identity or the right to access information or services online.
• Digital Certificates bind an identity to a pair of electronic keys that can be use
d to encrypt and sign digital information. A Digital Certificate makes it possible
to verify someone’s claim that they have the right to use a given key, helping
to prevent people from using phony keys to impersonate other users. Used in
conjunction with encryption, Digital Certificates provide a more complete
security solution, assuring the identity of all parties involved in a transaction.
• A Digital Certificate is issued by a Certification Authority (CA) and signed with

the CA’s private key.
• Digital Certificates associated with a unique pair of credentials – the public key
and the private key. Only the owner of a digital certificate has access to the
private key and can use it to digitally sign and encrypt any digital information
such as emails, forms, files etc.
Digital Signature
• A digital signature functions for electronic documents like a handwritten

signature does for printed documents. The signature is an unforgeable piece
of data that asserts that a named person wrote or otherwise agreed to the
document to which the signature is attached.
• A digital signature actually provides a greater degree of security than a
handwritten signature. The recipient of a digitally signed message can verify
both the message originated from the person whose signature is attached and
that the message has not been altered either intentionally or accidentally since
it was signed. Furthermore, digital signatures cannot be repudiated; the signer
of a document cannot later disown by claiming the signature is forged.
• Digital Signatures enable “authentication” of digital messages, assuring the
recipient of a digital message of both the identity of the sender and the integrity
of the message.
• Transactions through usage of Digital Signature can be traced & identify of the
user can be proven. Class III digital signatures are legally recognized digital
signatures as per the IT Act, 2000.
Public Key and Private Key
• A public key is a value provided by some designated authority as an encryption
key that, combined with a private key derived from the public key, can be used
to effectively encrypt messages and digital signatures. The use of combined
public and private keys is known as asymmetric cryptography. A system for
using public keys is called a public key infrastructure (PKI).
Certificate Authority (CA)
• A certificate authority or certification authority (CA) is an entity which issues

digital certificates for use by other parties. It is an example of a trusted third
party. CAs are characteristic of many public key infrastructure (PKI) schemes.
• A CA issues digital certificates which contain a public key and the identity of
the owner. The matching private key is not similarly made available publicly,
but kept secret by the end user who generate the key pair. The certificate is
also an attestation by the CA that the public key contained in the certificate
belongs to the person, organization, server or other entity noted in the
certificate. A CA's obligation in such schemes is to verify an applicant's
credentials, so that users and relying parties can trust the information in the
CA's certificates. CAs uses a variety of standards and tests to do so.
Batch Upload Formats

• In CERSAI phase-II upgrade of central registry web system, the feature to
capture the multiple borrowers, multiple loan details and multiple third party
mortgagees’ details against the same security interest record is now
customised; the batch format for bulk upload of registration of Security Interest
is changed accordingly.
• This new batch format will be informed for reference & any further internal
customization on the side of Banks / HFCs / Other Institutions.
• It is important that the institutions complete any internal customization on their
internally customised batch upload tool by 10th December 2011.
• As part of the Phase II upgrade two new batch upload features will also be
getting introduced, a) Batch for - Bulk Security Interest Search and b) Batch
for – Bulk Security Interest Satisfaction.
• These revised batch formats will be circulated separately by us on 15th Nov
2011 via email to all the Primary User Administrators/Secondary User
Administrators.
• The revised batch formats will also be put up on the existing web site
(www.cersai.org.in) under Download tab.
• Summary on tasks for transition from CERSAI Phase-I to CERSAI Phase-II
web system
• Prepare the excel sheet list of all users with their respective role codes,
user_ID etc.
• Send one more Form B for creation of 2nd Primary User Administrator for your
institution.
• Classify the existing users as Makers or Checkers with the proposed new role
codes as per table # 3.
• Arrange Digital Certificates for all the users where the Digital Certificate is
required as per table # 3.
• The Digital certificate specification is “Digital Signature Certificate Class III with
Token. (CERSAI strongly recommends Digital Certificate with Token).
• On the day of migration to the Phase II web system, all the users will be re-
mapped & migrated centrally at CERSAI Datacenter as per table # 4.
• Primary/Secondary User Administrators have to modify the user roles as per
their internal classification as mentioned above in the CERSAI system on 1st
and 2nd day after migration to & launch of Phase II web system.
After migration to Phase-II system, users which require Digital Certificate to

perform the transactions will be prompted by system to register their Digital
certificate at the time of first login post rollover to Phase II web system.
BACK TO INDEX
3. YONO: PROJECT LOTUS INITIATIVE e2e
DIGITISATION OF HOME LOANS
With a view to be in sync with the on-going disruptive innovations in banking and
technology, YONO App was conceptualised under Project Lotus. Redesigned
Retail Loan journeys in self-service mode through YONO App / Portal and in
assist mode through branches are being re-imagined with twin objective of
creating customer delight and improving operational efficiency. As a part of this
endeavour, digitisation of home loan process was undertaken. This approach will
help us to improve customer experience for even less tech savvy customers.
Home Loans on YONO provides customer 24*7 access to various home loan
related needs like exploring home loan products, calculating home loan eligibility,
and getting instant in-principle approval in few minutes. Customers can also
explore SBI Approved Properties on YONO through integration with SBI Realty
(under development).
Presently, functionality for getting instant in-principle sanction is available to our

existing customers, registered on YONO and subsequently, at a later stage, this
will be made available to new to bank customers as well.
Instant in-principle approval for Home Loan on YONO is made possible by:
• Ensuring verification of pre-requisites through CBS (details mentioned in
annexure).
• Populating personal details from CBS, thereby minimising data input fields.
• Risk score calculation during customer journey on YONO, based on Risk
Scoring Model.
• Digital verification of bureau report (Credit Information Report - CIBIL, etc.) on
real time basis.
• Loan eligibility calculated through LOS and identification of best suitable
product for the customer, based on his/her profile.
Home loan applications receiving in-principle approval on YONO are not mere
leads, but semi processed applications, as evident from the above mentioned
verifications. LOS Id is also generated for these applications receiving in-principle
approval on YONO. These home loan applications will be allotted to HLST (for
BPR branches) or to Branches (for Non BPR branches). Branches/HLSTs can
view the details of the allotted home loan applications in CRM, using YONO
reference number. They should contact these customers immediately, collect all
the required documents as per extant instructions, including dully signed home
loan application form and start Quick Data Entry (QDE) in LOS, using already
generated LOS Id. The details entered by customer will be available in LOS,
therefore there will be reduced requirement of data entry for branch/HLST.
Incomplete applications on YONO, i.e. applications initiated on YONO but not
received in-principle approval, can also be viewed in CRM and can be handled
in LOS using YONO Reference number.
For easy and clear understanding of the process, please refer User Manual and
SOP for Home Loans on YONO. User Manual and SOP are available on SBI
Time > Useful Link 2 > Project Lotus. The details of the re-designed process for
Home Loans on YONO is given below.
Sl Parameters Details
No
1 Objective of Home Offer instant in-principle approval for home loan to our
Loans on YONO existing customers, on YONO App/Portal. Customer
(Presently can also view details/features of all the home loan
available for products of our bank.
existing
customers. At a
later stage, new to
bank customers
will also be offered
home loans on
YONO)
2 About Home Home Loans on YONO is a digitised process for home
Loans on loan application, for identifying best suitable product
YONO for the customers and for giving instant inprinciple
approval. Instant in-principle approval is accorded on
the basis of digital verifications for Credit Bureau.
No
Automated calculation of risk score as per Risk
Scoring Model (RSM), based on customer input is
also done. Once customer gets in-principle approval,
the loan application is allotted to HLST (for BPR
branch) and Branch (for Non-BPR Branch), as per
his/her selection of the preferred branch, who in turn
is required to collect the documents and to continue
the home loan process in LOS, as per existing
process/instructions.
3 Pre-requisites to 1.Applicant and co-applicant should be existing
start home loan customer of SBI. New to Bank customer can open
application account, may be through YONO, and subsequently,
process on YONO may apply for home loan on YONO.
to get instant in-
principle approval 2.Applicant’s PAN should be available in CIF in CBS.
Also, his date of birth and mobile number should be
available and correct in CBS.
3.Applicant should be above the age of 18 years.
4.Applicant(s) should be Resident Indian.
5.There can be maximum two applicants, one

applicant and one co-applicant, for home loan
application on YONO.
6.Applicant(s) existing loan account(s), if any, should

be regular (IRAC 0 or IRAC 1), as per CBS. All the
above mentioned pre-requisites are verified through
CBS, in real time manner, when customer clicks on
“Apply Now”. For the co-applicant as well, all the pre
requisites are verified from CBS, failing which, co-
applicant cannot be added.
No
4 Process Features Process Features Process starting from initiation of
home loan application on YONO App/Portal to final
approval of home loan in LOS is broadly divided into
3 parts:
• Home Loan application process for customer on

YONO App/Portal
• Viewing home loan application details in CRM •

Home loan process in LOS for:
i. Applications initiated and completed on YONO App

/ Portal and have received In-Principle approval.
ii. Applications initiated on YONO but left incomplete

or applications originated on LOS - both type of
applications will be handled in assist mode.
The detailed process involved in each of the above

stage for easy understanding of the staff is elaborated
as below:
A. Home Loan application process for customer on

YONO App/Portal:
1.Home Loan on YONO is available to existing

customers of our bank.
2. Customer who intends to apply for home loan, must

register on YONO and log in, using Internet Banking
credentials.
No
3.Option for Home Loan is made available in YONO
under Loans section.
4.In Home Loan section, customer can apply for home

loan and get instant In-Principle Approval or can
explore information on various home loan products,
can refer list of documents required, can use loan
eligibility calculators, etc.
5. Home Loan application on YONO is presently

limited to maximum 2 applicants.
When a customer clicks on “Apply Now”, verifications

for pre-requisites take place at the back end on real
time basis and only if all the criteria are satisfied,
customer moves to the personal details screen.
7.Customer’s personal details are pre-populated from

CBS and he is required to confirm them.
8. For this application initiated on YONO, YONO

reference number is generated and will be valid for 30
days. Within 30 days, if customer has not completed
home loan journey for getting inprinciple approval,
this incomplete application will be deleted
automatically and new application has to be initiated
by customer.
9. Customer is required to enter his/her

employment details, income details, project cost (if
property is identified), loan purpose, loan repayment
type and EMI details. He is required to accept Terms
and Conditions of SBI Home Loans.
No
10. Customer will have an option to enter co-

applicant, wherein, he will be required to enter co-
applicant details like CBS registered mobile number,
his/her account number and his/her date of birth, as
per CBS. If system identifies unique CIF for a
combination of account number and date of birth as
per CBS records, co-applicant will be successfully
added. , Applicant will get 3 attempts for entering
correct details, after which he will have to logout of the
app and login again to start the journey.
11. Once the co-applicant is successfully identified

and added, all the pre-requisites for co-applicant will
also be verified and if satisfied, co-applicant’s
personal details are pre-populated from CBS and
applicant is required to verify them.
12. Applicant is required to enter co-applicant’s

employment details, income details, and EMI details.
13. If EMI/NMI ratio is within acceptable limit as per

Home Loan Master Circular, applicant is shown
maximum eligible loan amount and loan tenure at
applicable rate of interest.
14. Now, applicant has to inform co-applicant to

obtain co-applicant’s consent for the home loan
application initiated in the joint name. Co-applicant
will also be informed for giving consent through SMS.
15. Co-applicant has to log in YONO, where

he/she will see notification informing him/her about
No
loan application. Co-applicant has to go to Home
Loan in Loan section and click on “Resume”.
16. Co-applicant can review all his/her details

added by applicant. Co-applicant will not be able to
change any of the details. Loan details like maximum
eligible loan amount, maximum loan tenure, EMI and
applicable loan tenure will also be shown to co-
applicant. He is also required to accept Terms and
Conditions of SBI Home Loans.
17. Finally, co-applicant will give his consent to the

home loan application. Alternatively, co-applicant can
also reject the application and in that case, applicant
has to start new loan application.
18. After co-applicant consent, applicant again has
to login YONO, and resume the journey.
19. Applicant will be shown the best suitable home

loan product and he is required to confirm the loan
amount, tenure and the home loan product.
20. After this, applicant has to choose preferred

branch for availing loan.
21. Now, the applicant is given in-principle

approval, and also LOS Id is generated. All details are
available in LOS against LOS Id for this application.
Customer will have YONO Reference number.
22. Validity of the in-principle approval is 30 days,
from the date of issue, as per the Home Loan Master
Circular.
No
23. Applicant can download in-principle approval
letter, which is also sent through email to applicant.
24. Applicant(s) are also notified through SMS

about in-principle approval.
25. If the preferred branch selected by customer is

BPR branch, the loan application is allotted to the
linked HLST, and if preferred branch is Non BPR
branch, loan application is allotted to the branch.
Applicant(s) will also get SMS notification for the
same.
26. HLST or Branch, to whom the loan application

has been assigned are also notified of the same
through SMS / e-mail.
27. In YONO, when YONO reference number id

generated, this application get allotted to customer’s
home branch. Subsequently, if customer completes
home loan journey on YONO, he is asked to select
preferred branch to avail loan. Once the application
receives in-principle approval, then the application is
allotted to linked HLST of the preferred branch (if BPR
branch) and branch (if Non BPR branch).
B. Viewing home loan application details in CRM
•HLST / Branch can view the loan application details

(lead) in CRM. They will contact the customer
immediately and will ensure immediate collection of
documents from the customer. Alternatively, if
No
customer prefers, he can visit HLST/Branch and
submit the documents.
•In CRM, there will be two types of home loan

applications (leads) coming through YONO:
1. Loan applications that have completed all the steps
as elaborated above under point A and therefore have
received in-principle approval and LOS Id is
generated.
•Loan applications that have received in-principle
approval on YONO will have YONO reference
number, Lead Id (in CRM) and LOS Id.
•In CRM, HLST/Branch staff can search for these
YONO loan applications using YONO reference
number, or Lead Id and they are expected to
immediately contact customer and collect all the
documents, application form, etc. and update lead
status in CRM.
•“Push to LOS” functionality should not be used for
these home loan applications, as LOS Id is already
generated at the time of in-principle approval on
YONO.
2. YONO home loan applications that have not
completed all the steps as elaborated above under
point A and therefore have not received in-principle
approval and LOS Id is not generated.
•Such loan applications will have YONO reference
number and Lead Id (in CRM) but will not have LOS
Id.
•In CRM, HLST/Branch staff can search for these
YONO loan applications using YONO reference
number, or Lead Id. They are expected to contact
customer and assist/guide customer to complete
No
home loan journey on YONO and get in-principle
approval and thereafter handle loan application as
mentioned in point 1 above.
•Alternatively, if customer is not comfortable to
complete home loan journey on YONO, branch /
HLST staff can contact customer, collect documents,
application form, etc., update lead status in CRM and
start process in LOS, using YONO reference number
(detailed process for handling this type of lead is
covered in section C, point 2 below).
C. Home loan process in LOS

1. Applications initiated and completed on YONO
App/Portal for in-principle approval
•For loan applications that have received in-principle
approval on YONO, and for whom CRM process as
described in point B has been completed,
branch/HLST should start
Quick Data Entry (QDE) stage in LOS using LOS Id.
LOS Id can also be searched through enquiry in LOS
using YONO reference number.
•All the details captured during home loan
journey on YONO will be pre-populated in
LOS, which are to be verified by the staff.
•Also, using this LOS Id, without even starting Quick
Data Entry (QDE) stage, staff can view Credit
Information Report (CIR) under reports section.
•From Quick Data Entry stage, all the steps to be
followed in LOS, as done presently, without any
change in the present process.
2.Applications initiated on YONO but left incomplete
or applications originated in LOS (both type of
applications to be handled in assist mode)
No
• Loan applications that have not completed all the
steps as elaborated above under point A and
therefore have not received in-principle approval can
also be handled in
LOS. These are incomplete YONO applications, and
they can be accessed in LOS, using YONO reference
number, when customer approaches to branch/HLST.
On the first screen of sourcing activity in LOS, a field
for YONO reference number is provided. Enter YONO
reference number in this field and then click on Assist
Information.
• Home loan assist journey screen on LOS will have
all the fields similar to that on YONO. Co-applicant
can also be added. After entering all the details, loan
eligibility can be checked and on selecting loan
application amount, best suitable product and eligible
loan amount can be viewed by clicking
Product Eligibility. Digital verification of Credit Report
can also be initiated and scores are shown on the
screen. The assist journey feature will be helpful in
identifying initial loan eligibility, risk score calculation,
digital verification of credit report (CIBIL, etc.) and
identifying best suitable home loan product for the
customer. After this process, click “Proceed in LOS”
and Quick Data Entry (QDE) stage will start, with all
the details pre-populated.
• Alternatively, assist journey features and process
described above can be used for applications initiated
in LOS. Here, there will not be any YONO reference
number and staff can click on Assist Information
button and follow all the process mentioned above to
check initial loan eligibility, risk score calculation,
digital verification of credit report (CIBIL, etc.) and
No
identifying best suitable home loan product for the
customer.
5 Benefits to staff All the details of YONO home loan application are
available in LOS, therefore staff will need to enter
minimum data.
During this process of giving in-principle approval, all

the calculations for eligible loan amount, loan tenure,
EMI and rate of interest are done on real time basis
through LOS. Also, identification of suitable home
loan product is done through LOS.
Before giving in-principle approval on app, risk score
as per RSM (Risk Scoring Model) and Bureau check
(CIBIL etc.) are done, at the back end on real time
basis.
If the Risk Score is below 40 or if there is any default

in customer’s credit history, in-principle approval will
not be given to the applicant(s).
Therefore, if home loan application is initiated on
YONO, staff will not require to separately do Bureau
(CIR - CIBIL, etc.) enquiry in QDE, however, they can
also do Bureau enquiry and generate CIR again if
required. Staff will not require to manually calculate
Risk Score while determining loan eligibility.
Home loan application on YONO is not a lead, but a
semi processed application.
Reduced TAT, as sourcing activities are customer
driven on YONO, through LOS.
6 Benefits to YONO Home Loan application feature is available

Customers 24*7, in Customers can not only know their loan
eligibility but also can apply for home loan and get an
No
instant in-principle approval which takes them closer
to sanction and disbursal including New to Bank
customer (at a later stage).
•Process transparency as customer can track
application status on YONO.
•Provision for home loan related service requests will
also be provided on YONO in later releases.
7 Help and support In case of any difficulty, Customer may contact the
Bank’s contact centre at 1800 11 1101 (dedicated for
YONO) or can send email on
feedback.yono@sbi.co.in. Branches may also login
the complaints on feedback.yono@sbi.co.in after
logging in the same on Service Desk (SD). Branches
should invariably quote SD ticket number in the mail.
BACK TO INDEX
4. SBI ‘ EXCLUSiF’ HOME LOAN PRODUCT
Wealth Management is targeted at the upwardly mobile and elite customers.

Following are the eligibility criteria for Exclusif customers (customer fulfilling any
of these conditions):
I. Total Relationship Value (TRV) of more than Rs 30 lacs (deposit + MF +

Demat) with the Bank (Rs 50 lacs for family)
II. Net Salary credit of more than Rs 2 lacs per month (Rs 3 lacs for family)
III. Home loans of more than Rs 1 Cr (Rs 1.50 Cr for family)
IV. For new acquisition - Rs 10 lacs of initial deposit with potential to scale it up to
Rs 30 lacs.
2.In order to capitalize on the opportunity brought forth by these categories of
high potential customers for extending Home Loan, a range of customized home
loan products will be offered to book high value home loan business. We have a
range of customized products for employees of Central Govt / State Govt / PSUs
/ Defense establishments and non-salaried class as given below:
a Privilege & Shaurya Home Loan schemes tailor made to meet the
requirements of employees with pensionable service, meant for Central Govt /
State Govt / PSUs of Central Govt / PSBs and Defense establishments.
b Flexipay Home Loan scheme – for young salaried employees up to age
of 45 yrs with higher eligibility of loan.
c Differential offerings to Non-salaried segment) – offers relaxation in EMI
/ NMI ratio to business class customers based on risk grade.
.Hence, with an intention to offer an array of products, all rolled into a single
package to our Wealth management customers, a new scheme is launched
under ‘‘SBI Exclusif Home Loan’. The details of the ‘SBI Exclusif Home Loan’
scheme is furnished hereunder:
Parameters Particulars
Eligible customers Existing Exclusif customers and New Exclusif customers (to be
onboarded) in following categories:
i Salaried with pensionable job
ii Salaried without pensionable job
iii Non-Salaried
Both RM (Wealth Management) and HLST Executive will
coordinate for sourcing from Existing as well as New Exclusif
customers.
Schemes under (i)Salaried with Pensionable job:
offer If age is up to 45 yrs - Flexipay or Privilege/Shaurya Home loan
If age above 45 years – Privilege/Shaurya Home loans
(ii)Salaried but Non-pensionable:
If age is up to 45 yrs - Flexipay
If age above 45 years – Normal Home loans
(iii)Non-Salaried Exclusif customers:

Differential Offerings to non-salaried scheme
Maximum (i) Salaried with Pensionable job:
permissible Home As per Flexipay / Privilege /Shaurya home loan scheme
loan (ii)Salaried but Non-pensionable: As per Flexipay/Normal home
loan scheme
(iii)Non-Salaried:
As per Differential Offerings to non-salaried scheme.
Parameters Particulars
Mini age/Maximum (i) Salaried with Pensionable job:
age As per Flexipay / Privilege /Shaurya Home Loan scheme
(ii)Salaried but Non-pensionable : As per Flexipay/normal Home
Loan scheme
(iii)Non-Salaried:
As per Differential Offerings to non-Salaried scheme
Loan tenure & ROI (i)Salaried with Pensionable job

As per Flexipay / Privilege /Shaurya Home Loan scheme
(ii)Salaried but Non-pensionable : As per Flexipay/normal Home
Loan scheme
(iii)Non-Salaried:
As per Differential Offerings to non-Salaried scheme
Minimum No minimum limit for Existing Exclusif customers

loan For New Exclusif customers: Home Loan of more than Rs 1 cr
amount criteria
CIBIL score As per the scheme
Processing Fee Same as normal Home Loan scheme except under
Privilege / Shaurya scheme, where it is fully waived.
For others, DGM (B&O) will have the discretion to waive up to
100% and AGM(Region) / RACPC/HLM-CH will have discretion
to waive up to 50%.
However, out-of-pocket expenditure such as CERSAI and CIBIL
charges will continue to be recovered from the borrower.
Furnishings & 15% of the cost of the house/flat subject to maximum Rs 50 lacs.
Interiors However, the maximum loan amount will be restricted to the
stipulated LTV Ratio. The cost of interiors / Modular Kitchen /
Fixtures / Furnishing etc., which add-up to the realizable value
of the property, will be added to the agreement value/project
cost for arriving at project cost and LTV.
Operational 1. Exclusif label on yellow Color File (Sticker/label marked
guidelines “Exclusif “ should be locally printed )
2. Priority in Processing
3. Faster TAT
4. Documentation at residence / office as per borrower’s
choice
Doorstep delivery Personalized service and availability of the product at doorstep
will be one of the key differentiators under this offer.
Various pre-sanction /post-sanction activities like collection of
documents / additional papers, KYC verification etc will be
provided DOOR-STEP of the borrower.
One Point Contact Relationship Manager (Wealth Management)

for customer
Other Instructions (i) Besides above scheme, normal home loan / other Home
Loan schemes will also be available to an Exclusif customer,
who will be free to choose as per his/her suitability.
(ii) No separate product code is necessary to extend home
loan under SBI EXCLUSiF home loan scheme. However,
scheme code viz., “9135-SBI EXCLUSIF” should be used to
open home loan account in CBS under SBI ‘ EXCLUSiF’ Home
Loan Product.
(iii) The above scheme will be applicable to all Metro &
Urban centres, where Wealth-Hubs are located. (iv) The above
scheme is exclusively designed for Wealth Management
‘Exclusif’ customers and will be made available through Wealth
Management vertical.
(v) All other terms and conditions will be as per the extant
instructions of Home Loans schemes
BACK TO INDEX
5. VENDOR VERIFICATION MODULE
At present, the COD Officer initiates requests for various reports like TIR,
Valuation Reports, Property Inspection Reports, PSS reports of Residence /
Office / Business and IT Verification Reports after receiving Home loan
application file from the sourcing entities. LOS records date of initiation of reports
only. Since submission of reports by Vendors is a manual process, the time taken
by these vendors is neither properly captured nor monitored. Manual process is
also affecting our TAT.
2. To address the present pain points, a digital initiation “Vendor Verification
Module” has been developed on OCAS platform. By using this Module, through
LOS, COD Officer will be able to initiate requests to various vendors online. The
Vendors can also submit their reports online, after onboarding them on the
platform. The performance of these vendors and their TAT will be monitored on
real time basis.
3. The Circles should ensure onboarding of all the COD Officers and Processing
Officers working in RACPCs, RASMECs and Vendor Users (Empaneled
Advocate, Empaneled Valuers, Empaneled Charted Accountants and
Empaneled PSS Agents) on OCAS platform for successful implementation of this
module.
4. Standard Operating Procedures (SOP) covering the detail process to be
adopted by the COD Officials, Processing Officers, Property Inspection Officials,
and Vendors are given in 10 annexures as per circular no NBG/RE,H&HD-
HL/66/2019 - 20 Dated 17 Oct 2019.
Annexure 1: SOP for COD Officers.

Annexure 2: SOP for Property Inspection Officers/CIT Manager.
Annexure 3: SOP for Processing Officers.
Annexure 4: SOP for Empaneled Advocates.
Annexure 5: SOP for Empaneled Valuers.
Annexure 6: SOP for Empaneled Charted Accountants.
Annexure 7: SOP for PSS Agents for Residence Verification.
Annexure 8: SOP for PSS Agents for Employment Office Verification.
Annexure 9: SOP for PSS Agents for Employment Business Verification.
Annexure10: SOP for OCAS Circle Administrator.
5.The extant instructions for obtaining the TIR, Valuation Reports etc., will
continue to remain unchanged. Existing system of obtaining hard copies of
reports from Vendors will continue to be in place. The CPC Officials will work on
the reports obtained digitally through VVM for faster processing and sanction.
However, they would ensure obtaining original reports from
the Vendors before the loan is disbursed. After receipt of original reports, it should
be scrutinized, matched with the digital copy of the reports received through VVM
and filed along with the proposal. Initially, the VVM module will be made optional
at COD stage of LOS. On stabilization of the new process, the Module will be
made mandatory. For detailed process flow and the above annexures, please
refer to circular no NBG/RE, H&HD-HL/66/2019 - 20 Dated 17 Oct 2019.
BACK TO INDEX
6. CONTACTLESS LENDING PLATFORM (CLP)
The Government of India (GOI), under Reform Agenda for Public Sector Banks
(PSBs), has started ENHANCED ACCESS AND SERVICE EXCELLENCE
(EASE) initiative aimed at prudential and clean lending with better customer
service, enhanced credit availability etc., As a part of EASE initiative, it was also
decided to make available a Contactless Lending Platform (CLP) for P-Segment
borrowers.
2. The CLP is a digital platform which is accessible through URL
www.psbloansin59minutes.com. Home Loan aspirants will need to fill in
information such as personal details, income details, loan details etc., and
uploading of ITR, Statement of Account over the platform. By using technology
and analytics, the platform will do checks of all data points entered by the
customers and match it with business rules of all PSU Banks and there after offer
Home Loan product along with loan amount, ROI, EMI, processing fees etc., of
all Banks in one place. Upon selecting the preferred Bank and Branch, CLP will
generate “In-principle” sanction letter of the preferred Bank on real time basis.
3. The Bank has decided to onboard Home Loan product to this platform. The
term and conditions such as purpose, eligibility, loan amount, age, LTV, Risk
Scoring Model, tenor, repayment, ROI, processing fee etc., applicable to Basic
Home Loan (Term Loan) will be applicable for processing and sanction of Home
Loan leads received from CLP.
4. While sanctioning the loan under the scheme the operating units needs to
ensure compliance of the following:
• Post in-principle sanction the data captured in CLP will flow to QDE stage of
LOS and thereafter will be processed in LOS (Loan Originating Software) as per
Bank norms and the final sanction is subject to completion of due-diligence, pre-
sanction and post sanction process as per extant instructions.
• The discretionary power vested with the Circle Authorities for approving
concession in pricing and processing fees will not be available to reduce rates
further.
• Post “in-principle” sanction over CLP, if any application is found eligible under
CRE Home Loan in such cases an additional premium (50 bps) as applicable to
Home Loan to Individual will also be applicable.
• Leads received from CLP will be sanctioned under Home Loan to Individual
(Term Loan) scheme only. Other schemes like Realty, Privilege and Shaurya,
PMAY, NRI, FLEXI PAY, Home Loan to Non-Salaried differential offering etc., will
not be available.
5. For opening of loans accounts under “Home Loan (Term Loan) through CLP”,
new product codes have been set up in CBS. For latest interest rates and product
codes , please refer to the latest circulars on interest rates issued from time to
time.
6. The process flow for borrower’s journey over the platform and Standard
Operating Procedure for Operating Officials are enclosed as Annexure-I and
Annexure-II respectively.
Annexure-I
CLP PLATFORM: STANDARD PROCESS
CLP is web-based application available on internet. It will be used by all PSUs
Banks.
Applicants (Prospective Borrowers) will log into www.psbloansin59minutes.com
Contactless Lending Platform (CLP).
i. First time user will register by using Name, Mobile Number and email-id and
after verification through OTP received on mobile number, user logs in to portal
and start filling details.
ii. Applicants will be required to set password. The same can be used for future
login.
iii. Applicants will select either Business Loan or Retail Loan based on his/her
funding requirements. Applicants will be prompted to answer some basic
questions regarding filling of their Income Tax returns, maintenance of
savings/current accounts and repayment of existing loans before proceeding
for an application on the platform.
iv. The Platform requires the applicants to upload ITR for at least one year. The
applicants can upload ITRs for maximum of 3 years. In case applicant is not
statutorily obligated to file ITR, the applicant can provide the required details
manually. On successfully providing ITR details, the applicant can move onto
upload his/her bank statement.
v. The applicant will require to submit Bank Statement for last 6 months of
salary/Savings/Current accounts in the PDF format. Note: The bank statement
should be either downloaded from Net Banking Facility or as received in mail
from the bank. Platform will not accept scanned copies of the account
statement.
vi. Applicant will fill the personal, contact, employment details, loan account
details, Credit card details, alternate e-mail address, loan requirement, Loan
Amount, Purpose of Loan (dropdown) Tenure of Loan (dropdown), details of
property other than those which are prefilled from ITR/Bank statements
uploaded by the borrower.
vii. Applicant will fill Income details (Net monthly income) whereas existing
loans/Credit card or other obligation details will be prepopulated. Applicant will
have to provide details of their Banking relationship and salary details such as
mode of payment and salary bank account etc.,
viii. Based on the Borrower’s information, a bureau call will be made to fetch the
Borrower’s credit history.
ix. Once all the details are successfully provided, the Borrower can select Home
Loan option and thereafter the applicant will be provided an option to add a co-
applicant.
x. If applicant opts to add a co-applicant, the details of the co-applicant such as
Name & PAN, Relation with the Co-Applicant, do you want to consider income
of the Co-Applicant etc., will be required to fill in over the platform. On
submitting the details, a profile for the Co-Applicant will be created, where the
applicants can provide the Co-Applicant’s Basic Information, Contact
Information and Credit Information. The required details of the co-applicant(s)
are the same as that of the applicant.
xi. Once the Applicant has filled all requisite details, rule engine of CLP will run
all the data points and match it with different Banks business rules.
xii. Based on the rules the system will generate a CAM (Common Appraisal
Memorandum) and the applicant will be shown available offer form all banks
along with Interest rate, Processing Fee etc.,
xiii. On qualifying, the applicant will be asked to select Bank (only those bank name
will appear whose loan criteria i.e., policy matters have been complied with)
and preferred branch location of his/ her choice. In case customer fails to
qualify as per business rules, application will be rejected.
xiv. Customer will receive “In-Principle” approval letter which will contains detail of
loan type, loan amount, applicable rate of interest and tentative EMI Amount
along with bank and branch details selected by customer.
Annexure-II
SBI Home Loan Scheme through CLP portal
Process Flow (SOP) for Operating Functionaries
Post in-principle sanction on CLP portal, the leads will be shared with the selected
branch as preferred by the applicant through email. The branch official will
download the CAM (Credit Appraisal Memorandum), Bank account statement
and ITR by logging into www.psbloansin59minutes.com/ using branch
credentials. Default Username is: sbi.xxxxx@sbi.co.in (xxxxx means branch
code) & default password is: 123456. Branch may change the password after first
login into the portal.
The branch will immediately contact the applicant and explain the customer
Home Loan sanction process, collect required documents like, Application, KYC,
Income documents, Property document etc. The data from CLP will automatically
flow into LOS for the sanctioning of loan once the integration of LOS with the
portal is completed. The Branch will select value i.e. “THROUGH CLP” in Referral
Group under sourcing screen. The Branch will click on “Fetch CLP details” button
for capturing data fields in LOS from CLP portal.(Note: till the development
completes for development of “Fetch CLP details” button, branch can search by
customers name through search menu) .Branch will complete the QDE stage in
LOS and then submit the application to linked for final sanction to complete the
final sanction within TAT .CPCs will process the application as per banks
prevailing norms and sanction, disburse the loan to the customer.
BACK TO INDEX
7. ONLINE CUSTOMER ACQUISITION SOLUTION
ACCESS OF OCAS PLATFORM FOR BRANCH USERS / HLST
The OCAS platform is used by the prospective home loan borrowers to apply for
Home Loans with SBI online.
2. Earlier, the functionality of generating In-principle Approval Letter was
available in OCAS and our sourcing staff was able to generate and deliver In-
principle Approval letter on email id of the prospects. However, after the
introduction of CRM, access to OCAS for Bank Users was withdrawn from
01.04.2018 to ensure wide adoption of CRM platform as a single system to record
sourcing of all the leads.
3. A need was felt that our staff should be equipped with the functionality through
which they can generate on the spot In-principle Approval Letter to customers
any-time, anywhere. Accordingly, sourcing staff (Branch users/HLST) has now
been provided access to OCAS Platform. They can now fill in the fields in OCAS
for walk-in customers at the Branch or during marketing to generate and deliver
the In Principle Approval letter on email id of the prospects.
The Bank users need to login with their PF ID and ADS password through the
following URL: https://onlineapply.sbi.co.in/lms-loan. If the user is logging in
through Intranet, login page is opened through Single Sign on functionality.
Functionalities enabled for Branch users/HLST are as under:
a) Creation of Leads for Home Loan Product.
b) Generation of In Principle Approval letter and checklist.
c) Documents upload and download facility.
d) Available 24/7 through Internet and can be accessed on Mobile/Tabs
as the OCAS pages are mobile/TAB Responsive.
e) The In Principle Approval letter along with document checklist is sent to
the customers’ email instantly.
B. Lead Fulfilment:-
a) Leads thus created are passed on to CRM on real time basis for further
follow-up (Appointment Scheduling, Document Collection, and Send to LOS).
b) Users have to login to CRM for further processing of these Leads.
c) All functionalities for lead follow-up, post generation of In Principle
Approval Letter will be handled in CRM.
4. This functionality will be very effective in marketing activities where our staff
meets the customers in large numbers at a single point such as property
fairs/carnivals, corporate camps, project launch events etc. Further, we are having
large number of Builder Tie-ups & our marketing team is mapped to these builders’
projects. This will increase the confidence of the customers as well as the builders
and ensure better customer stickiness. This will also encourage the builders to
pass on maximum leads to the Bank.
5. Detailed SOP is enclosed as Annexure I.
ANNEXURE I
SOP FOR BRANCH USERS/HLSTs FOR CREATING HOME LOAN LEADS ON
OCAS THROUGH BANK USER LOGIN FUNCTIONALITY.
STEPS:-
1. LOGIN URL: https://onlineapply.sbi.co.in/lms-loan
Branch users need to login with their PF ID and ADS password through the above
login screen.
If the user is logging in through Intranet, login page is opened through Single Sign
on functionality.
If the user is logging in through Internet, a prompt screen is opened where the
user needs to input the PF Number and ADS Password for login. For the screen
shots , reference may be made to Circular no NBG/RE,H&HD-HL/13/2019 – 20
Dated 22 Apr 2019
PROCESS FLOW FOR LEAD CREATION
1. Click on Home Loan Tab
2. Click on Enquiry Process Bucket
3. Start New Application
4. Complete the Application and submit for lead generation.
5. Upload documents (Photograph, KYC Proofs, Income Proof etc)
Once the Branch User/HLST fills the form and clicks on the submit button, In
Principle Approval Letter and document checklist is instantly emailed to the
customer.
USER MANAGEMENT
OCAS Circle Administrators are equipped with the rights for enabling Branch
Staff and HLSTs for OCAS Platform.
Reports & Dashboards:

The existing reports module will remain intact and dashboard functionality will
have no relevance as the escalations will be handled through CRM for OCAS
Leads.
BACK TO INDEX
NRI HOME LOAN
LIST OF NRI INTENSIVE BRANCHES
Circle Branch Code Branch Branch Em@il ID

Name
AHMEDABAD SPL NRI AHMEDABAD 13924 sbi.13924@sbi.co.in
NRI VADODARA 13038 sbi.13038@sbi.co.in
SURAT MAIN 488 sbi.00488@sbi.co.in
BENGALURU NRI MANGALORE 13349 sbi.13349@sbi.co.in
NRI, INDRA NAGAR, 13399 sbi.13399@sbi.co.in
BHOPAL BHOPAL MAIN 1308 sbi.01308@sbi.co.in
INDORE 387 sbi.00387@sbi.co.in
BHUBANESWAR BHUBANESWAR 41 sbi.00041@sbi.co.in
CHANDIGARH NRI CHANDIGARH 5850 sbi.05850@sbi.co.in
NRI JALANDHAR 5832 sbi.05832@sbi.ci.in
NRI LUDHIANA 13353 sbi.13353@sbi.co.in
CHENNAI NRI ADYAR 11654 sbi.11654@sbi.co.in
NRI CHENNAI 7684 sbi.07684@sbi.co.in
COIMBATORE 827 sbi.00827@sbi.co.in
DELHI SPL NRI BRANCH 13405 sbi.13405@sbi.co.in
MARINA ARCADE NRI 8655 sbi.08655@sbi.co.in
JAIPUR 656 sbi.00656@sbi.co.in
Name
JODHPUR 659 sbi.00659@sbi.co.in
SUSHANT LOK
GURGAON 4449 sbi.04449@sbi.co.in
HYDERABAD NRI HYDERABAD 4071 sbi.04071@sbi.co.in
NRI SECUNDERABAD 13482 sbi.13482@sbi.co.in
NRI VIJAYAVADA 4157 sbi.04157@sbi.co.in
NRI VISHKAPATNAM 13517 sbi.13517@sbi.co.in
KOLKATA NRI KOLKATA 6284 sbi.06284@sbi.co.in
BALLYGUNGE 18 sbi.00018@sbi.co.in
LUCKNOW NRI KANPUR 15195 sbi.15495@sbi.co.in
NRI LUCKNOW 15194 sbi.15194@sbi.co.in
MUMBAI NRI MUMBAI 8964 sbi.08964@sbi.co.in
NRI VILE PARLE WEST 15520 sbi.15520@sbi.co.in
NRI SEA WOODS, NAVI 16215 sbi.16215@sbi.co.in
NAGPUR 432 sbi.00432@sbi.co.in
AUNDH (PUNE) 8784 sbi.08784@sbi.co.in
NRI PUNE 13518 sbi.13518@sbi.co.in
PANJI MAIN, GOA 509 sbi.00509@sbi.co.in
Name
PATNA SPB PATNA 4070 sbi.04070@sbi.co.in
PBB RANCHI 4143 sbi.04143@sbi.co.in
JAMSHEDPUR 96 sbi.00096@sbi.co.in
DHANBAD 66 sbi.00066@sbi.co.in
THIRUVANANTPURAM NRI Kochi 6561 sbi.06561@sbi.co.in
Kottayam 1891 sbi.01891@sbi.co.in
NRI Trivandrum 7010 sbi.07010@sbi.co.in
Kannur 822 sbi.00822@sbi.co.in
NRI Kozhikode 4053 sbi.04053@sbi.co.in
BACK TO NRI HL
Draft format of the Power of Attorney to be executed by the borrower / guarantor
authorising the Power of Attorney holder to execute the loan / guarantee
documents or to create equitable mortgage
ANNEXURE –‘II’
[To be stamped as a Power of Attorney as per applicable State Stamp Act, within
three months from the date on which it is received in India]
POWER OF ATTORNEY
TO ALL TO WHOM THESE PRESENTS SHALL COME
I/We 1…………Age .. Occupation………., 2 ……………….Age..
Occupation…….. residing at ………………..[ Full name, address of the NRI
Borrower. In case of more than one NRI borrower, Name & Address of all of the
NRI Borrowers]
WHEREAS, State bank of India …………………………. Branch / RACPC
(hereinafter referred to as “SBI”) has sanctioned / agreed to sanction Home Loan
to me/us to an extent of Rs………. (Rupees………………………………………….
only/-) for purchase/ acquisition of the property more particularly described in the
Schedule hereunder (hereinafter referred to as “Schedule Property”) vide
Sanction Letter No …………. Dated ………….
WHEREAS I / We require to execute necessary documents to avail the Home
Loan in terms of the aforesaid sanction and also bound to create mortgage in
respect of the Schedule Property by way of Mortgage (Mortgage by
Memorandum of deposit of Title Deeds / Simple Mortgage) and do other acts
necessary to create security in favour of the Bank.
WHEREAS I / We will be proceeding abroad/ are staying continuously at abroad
and therefore I / We will be personally unable to be present and execute the
documents and create security in favour of SBI as per the terms of the sanction.
As I / We will not be personally present to execute the documents and to do the
necessary acts required by SBI, It has become necessary to appoint a fit and
proper person to act as an attorney to act on my / our behalf to do all necessary
acts and things in connection with the aforesaid.
NOW KNOW BY THESE PRESENTS that I/We, the said (1)…………….. (2)
……… do hereby nominate and constitute and appoint Shri / Smt / Ms
……………., Age ….yrs, Occupation: …………., R/o.
…………………………………………, whose photograph is pasted below as my/
our true and lawful attorney for me/ us in the name
and on behalf of myself/ ourselves for the purposes hereinafter expressed i.e., to
say, to do, exercise, execute and perform all or any of the acts, deeds and things
in connection with the above referred Home Loan in favour of SBI in my /our
name and for and on my/ our behalf in such form as SBI may require and lodge
the documents with appropriate statutory/ administrative or other authorities
wherever necessary.
- To appoint Advocates, Solicitors in connection with the above and pay their
remuneration.
- To deposit the original title deeds with respect to the Scheduled Property to
SBI with an intention to create security thereon as and by way of mortgage by
deposit of title deeds and also to make a statement to the above effect while
delivering the title deeds for and on my/our behalf and subsequently confirm
such deposit of title deeds to SBI.
- To apply for, appear and obtain necessary clearance and/ or permission from
the concerned authorities with respect to the Scheduled Property in connection
with the above referred Home Loan and submit the same to the Bank wherever
necessary.
- To do all the necessary things and acts in connection with and/or incidental to
the above stated matters which my/our attorney deems fit and necessary to
effectuate the aforesaid.
I/We, the above named (1)…………………… (2)………………….. ( Name of the
borrowers) do hereby agree and undertake to ratify and confirm all and
whatsoever my/ our said attorney shall lawfully do or cause
Please
Please paste
paste
to be done in and by virtue of these presents.
passport
passport size
size
photographofof
photograph
‘Attorney’,
‘Attorney’, which
which
has to be
has to be attested
by the Executant
attested
SCHEDULE (Give detailed description of the property)
IN WITNESS WHEREOF, I/We, he above named have hereunto set my / our

respective hands on this ……….. day of……….
Signed, Sealed by the within named
Signature(s) 1………………………………. 2…………………… Before Me
Notary Public*/Magistrate
(* Where the document is executed in a foreign country it should be attested only
by Indian Embassy/ Consulate/ High Commission)
Note: The photograph of the Power of Attorney holder needs to be attested by

the executants of the Power of Attorney.
BACK TO NRI HL
Annexure- ‘III’
STANDARD PROCEDURE FOR EXECUTION OF POA
(A) When Power of Attorney (POA) is executed in India by an NRI/PIO:
(i) Power of Attorney Holder should be a resident of India.

(ii) Power of attorney on prescribed format is to be executed on a non-judicial stamp
paper of appropriate value as applicable in the state where it is executed and duly
notarized.
(iii) Photograph of the POA holder should be pasted on the POA and it should be
attested by executants / maker of POA.
(iv) A Judicial Magistrate or Notary Public should attest the signature of the POA
executants / makers.
(v) POA executants/maker must affix his/her signatures on every page of the Power
of Attorney.
(B) When Power of Attorney (POA) is executed outside India by an NRI / PIO:
(i) Power of Attorney Holder should be a resident of India.

(ii) The power of attorney should be executed on a stamp paper/plain paper
and in a manner as the case may be as applicable to the country in which
the power of attorney is executed.
(iii) Stamp duty should be paid in India within three months of receipt in India
but before the execution of loan document, as applicable in the state where
it is to be submitted.
(iv) Photograph of the POA holder should be pasted on the POA and it should
be attested by executants / maker of POA.
(v) The POA executants / maker should sign the POA in front of official of Indian
Embassy / Consulate / High Commission in that country where the POA
executants / maker resides. The official will also attest the signature of POA
executants / maker.
(vi) POA executants / maker must affix his/her signatures on every page of the
Power of Attorney.
However, in all the cases the confirmation on prescribed format will be obtained
directly from POA executants/maker after execution of the loan documents by
POA holder. The disbursement in the account will be made only after the receipt
of confirmation letter from POA executants/maker.
BACK TO NRI HL
Annexure-‘IV’
LIST OF FOREIGN OFFICES ALONG WITH SOL CODES
Sr No COUNTRY SOL CODES BRANCH

1 AUSTRALIA SOL301 SBI
2 BAHAMAS SOL700 NASSAU OBU
3 BAHARAIN SOL26 BAHRAIN
4 BAHARAIN SOL28 ADLIYA BRANCH
FULL COMMERCIAL
5 BAHARAIN SOL27
BRANCH
6 BAHARAIN SOL29 RIFFA BRANCH
7 BAHARAIN SOL30 BAB AL BAHRAIN
8 BANGLADESH SOL51 DHAKA BANGLADESH
CHITTAGONG
9 BANGLADESH SOL52
BANGLADESH
SYLHET
10 BANGLADESH SOL53
BANGLADESH
GULSHAN BRANCH
11 BANGLADESH SOL54
BANGLADESH
12 BANGLADESH SOL61 OBU DHAKA
13 BANGLADESH SOL62 OBU CHITTAGONG
14 BANGLADESH SOL55 RAJSHAHI BRANCH
15 BANGLADESH SOL56 KHULNA BRANCH
REGIONAL CENTER
16 BANGLADESH SOL60
DHAKA
17 BELGIUM SOL668 ANTWERP
LOS ANGELES DOWN
18 CALIFORNIA SOL726
TOWN BRNCH
19 CALIFORNIA SOL727 ARTESIA BRANCH
20 CALIFORNIA SOL728 SAN JOSE BRANCH
21 CALIFORNIA SOL729 CANOGA BRANCH
22 CALIFORNIA SOL730 FRESNO BRANCH
ADMINISTRATIVE
OFFICE
24 CALIFORNIA SOL731 SAN DIEGO BRANCH
BAKERSFIELD
BRANCH
WASHINGTON D.C.
BRANCH
27 CALIFORNIA SOL734 TUSTIN BRANCH
28 CALIFORNIA SOL735 FREMONT BRANCH
29 CANADA SOL752 TORONTO BRANCH
VANCOUVER
30 CANADA SOL753
BRANCH
MISSISSAUGA
31 CANADA SOL754
BRANCH
32 CANADA SOL756 SCARBOROUGH
33 CANADA SOL755 SURREY BRANCH
ABBOTSFORD
34 CANADA SPL757
BRANCH
35 CANADA SOL758 BRAMPTON BRANCH
36 CANADA SOL759 CORPORATE OFFICE
37 CHINA SOL66 SBI SHANGHAI
38 CHINA SOL67 SBI SHANGHAI DBU
39 CHINA SOL68 SBI TIANJIN
40 DUBAI SOL11 SBI
41 FRANCE SOL551 SBI PARIS
42 GERMANY SOL526 SBI FRANKFURT
43 HONGKONG SOL76 SBI HONG KONG
44 HONGKONG SOL77 KOWLOON
45 TEL-AVIV SOL401 SBI TEL AVIV
46 JAPAN SOL101 SBI TOKYO
47 JAPAN SOL102 SBI OSAKA
48 SRILANKA SOL251 DBU-COLOMBO
49 SRILANKA SOL252 FCBU - COLOMBO
KANDY BRANCH - SRI
50 SRILANKA SOL253
LANKA
LONDON MAIN BRCH -
51 UNITED KINGDOM SOL601
SBINGB2LXXX
SOUTHALL BRANCH -
SBINGB2LSAH
GOLDERS GREEN BR
- SBINGB2LGGR
MANCHESTER BRCH -
SBINGB2LMAN
LEICESTER BRCH -
SBINGB2LLEI
BIRMINGHAM BRCH -
SBINGB2LBIR
57 UNITED KINGDOM SOL608 HARROW BRANCH
58 UNITED KINGDOM SOL607 EASTHAM BRANCH
WOLVERHAMPTON
59 UNITED KINGDOM SOL609 BRCH -
SBINGB2LWOL
COVENTRY BRANCH -
SBINGB2LCOV
61 UNITED KINGDOM SOL611 LMB RETAIL
62 MALDIVES SOL126 MALDIVES
63 MALDIVES SOL128 MAAMIGILI
64 MALDIVES SOL127 HITHADHOO
PORT LOUIS-MAIN
65 MAURITIUS SOL156
BRANCH
66 MAURITIUS SOL157 ROSE HILL BRANCH
67 MAURITIUS SOL158 FLACQ BRANCH
CHINA TOWN
68 MAURITIUS SOL159
BRANCH
MONTAGNE
69 MAURITIUS SOL160
BLANCHE BRANCH
MAHEBOURG
70 MAURITIUS SOL161
BRANCH
GOODLANDS
71 MAURITIUS SOL162
BRANCH
72 MAURITIUS SOL163 VACOAS BRANCH
73 MAURITIUS SOL164 RODRIGUES BRANCH
74 MAURITIUS SOL165 CUREPIPE BRANCH
QUATRE BORNES
75 MAURITIUS SOL166
BRANCH
76 MAURITIUS SOL167 EBENE-HEAD OFFICE
GLOBAL BUSINESS
77 MAURITIUS SOL151
BRANCH
78 MAURITIUS SOL152 TRIOLET BRANCH
79 MAURITIUS SOL153 ROSE BELLE BRANCH
EBENE RETAIL
80 MAURITIUS SOL154
BRANCH
81 NEPAL SOL176 CORPORATE OFFICE
82 NEPAL SOL177 DURBAR MARG
83 NEPAL SOL178 NEW ROAD
84 NEPAL SOL179 INDIAN EMBASSY
COMMERCIAL
85 NEPAL SOL225
BRANCH
86 NEPAL SOL188 JANAKPUR
87 NEPAL SOL182 BIRTAMOD
88 NEPAL SOL187 BHAIRAHAWA
89 NEPAL SOL191 BUTWAL
90 NEPAL SOL184 PPO
SRIJANA CHOWK
91 NEPAL SOL183
BRANCH
92 NEPAL SOL189 POKHARA
93 NEPAL SOL180 BIRGUNJ
94 NEPAL SOL181 RAMPUR
95 NEPAL SOL185 BIRATNAGAR
96 NEPAL SOL186 PPO-DHARAN
97 NEPAL SOL190 DHARAN
CONSULATE
98 NEPAL SOL193
GENERAL OF INDIA
99 NEPAL SOL192 TEKU
100 NEPAL SOL194 NARAYANGARH
101 NEPAL SOL195 NEPALGUNJ
102 NEPAL SOL196 BHARATIYA GORKHA
103 NEPAL SOL197 BAGLUNG BRANCH
104 NEPAL SOL198 WALING BRANCH
105 NEPAL SOL199 DAMAULI BRANCH
106 NEPAL SOL200 HETAUDA
107 NEPAL SOL201 GONGABU BRANCH
108 NEPAL SOL202 PATAN BRANCH
NEW BANESHWAR
109 NEPAL SOL203
BRANCH
110 NEPAL SOL205 BOUDDHA
MAHARAJGUNJ
111 NEPAL SOL204
BRANCH
112 NEPAL SOL206 DANG
113 NEPAL SOL207 BHAKTAPUR
114 NEPAL SOL210 PALPA
115 NEPAL SOL212 ITAHARI
116 NEPAL SOL208 SURKHET
117 NEPAL SOL209 GULMI
118 NEPAL SOL211 ILAM
119 NEPAL SOL213 KALANKI
MAHENDRANAGAR
120 NEPAL SOL221
BRANCH
121 NEPAL SOL222 DHANGADI BRANCH
122 NEPAL SOL220 TIKAPUR BRANCH
123 NEPAL SOL214 DALLU BRANCH
KULESHWOR
124 NEPAL SOL215
BRANCH
125 NEPAL SOL216 GWARKO BRANCH
126 NEPAL SOL217 GAUSHALA BRANCH
ABU KHAIRENI
127 NEPAL SOL218
BRANCH
128 NEPAL SOL223 SHISHUWA BRANCH
129 NEPAL SOL219 DAMAK BRANCH
REGIONAL OFFICE-
130 NEPAL SOL226
BIRATNAGAR
REGIONAL OFFICE-
131 NEPAL SOL227
NEPALGUNJ
132 NEPAL SOL224 PARASI BRANCH
133 NEPAL SOL228 SANDHIKHARKA
134 NEPAL SOL229 MYANGLUNG
135 NEPAL SOL230 LAHAN
136 NEPAL SOL231 BARGACHHI
137 NEPAL SOL232 BHAINSEPATI
138 NEPAL SOL233 SINAMANGAL
BESISHAHAR
139 NEPAL SOL234
BRANCH
RATNANAGAR
140 NEPAL SOL235
BRANCH
141 NEPAL SOL236 PHIDIM BRANCH
142 NEPAL SOL237 THAMEL BRANCH
143 OMAN SOL1 MUSCAT BRANCH
144 QATAR SOL21 SBI QATAR
SBI CECIL STREET -
145 SINGAPORE SOL276
ACU-WS
SBI CECIL STREET -
DBU-WS
SBI CECIL STREET -
DBU-RETAIL
SBI-CECIL STREET -
ACU-RETAIL
SBI-LITTLE INDIA -
DBU
SBI LITTLE INDIA -
ACU
151 SINGAPORE SOL282 SBI-JURONG -DBU
152 SINGAPORE SOL283 SBI JURONG -ACU
153 SINGAPORE SOL284 SBI ANG MO KIO- DBU
154 SINGAPORE SOL285 SBI ANG MO KIO -ACU
SBI MARINE PARADE-
DBU
SBI MARINE PARADE-
ACU
157 SINGAPORE SOL288 SBI TOA PAYOH - DBU
158 SINGAPORE SOL289 SBI TOA PAYOH - ACU
159 SINGAPORE SOL290 SBI CLEMENTI DBU
160 SINGAPORE SOL291 SBI CLEMENTI ACU
161 SOUTH AFRICA SOL326 JOHANNESBURG
162 SOUTH AFRICA SOL327 DURBAN
163 SOUTH AFRICA SOL328 LENASIA
164 SOUTH AFRICA SOL329 CHATSWORTH
165 SOUTH AFRICA SOL330 CAPE TOWN
166 SOUTH AFRICA SOL331 LAUDIUM
167 SOUTH AFRICA SOL332 PIETERMARITZBURG
168 SOUTH AFRICA SOL333 PORT ELIZABETH
169 US-NY SOL777 CHICAGO BRANCH
170 US-NY SOL778 LA BRANCH
SBI JACKSON
171 US-NY SOL779
HEIGHTS
STATE BANK OF
172 US-NY SOL776
INDIA - NEW YORK
Draft format of confirmation to be obtained from NRI borrower / guarantor
confirming the execution of loan / guarantee documents by their POA holder or
confirming the deposit of title deeds by their POA holder
ANNEXURE –V
"To, State Bank of India
1. * I / We (1) _______________________, (2) ___________________, hereby

confirm that my / our Power of Attorney-holder, Shri ___________________
has executed the following documents for and on my/ our behalf in connection
with the Home Loan sanctioned / to be sanctioned to me / us, which are binding
and enforceable against me / us.
'List of Documents'
1. _________________
2. _________________
3. _________________
2.* "I/We hereby also confirm that our Power of Attorney holder namely
Shri................... has deposited the original title deeds in respect of the property,
for
acquisition of which I / We have availed loan from the Bank, with an intention to
create security over the said property by way of mortgage by deposit of title deeds
on .................(specify date on which title deeds are deposited by the Power of
Attorney holder).
(Signature)
Borrower /
Guarantor Date:
Place:
*strike out whichever is not applicable
Draft format of the covering letter to be sent by the NRI borrower/guarantor along
with the original title deeds for creation of equitable mortgage in India without
having to visit to India
ANNEXURE-VI
The Branch Manager
State Bank of India
Dear Sir,
HOME LOAN OF Rs. __________ SANCTIONED
IN FAVOUR OF SHRI________________________
I/we are forwarding herewith the original title deeds more particularly detailed in
Schedule I hereunder written in respect of the property detailed in the Schedule
II hereunder written to be held by the Bank as and by way of security of mortgage
by deposit of title deeds for repayment of the Home Loan of Rs.__________
together with interest, costs, charges and expenses payable by me/us.
2. The title deeds forwarded herewith are the only title deeds in respect of the
Schedule II property. The delivery of the title deeds shall be complete only when
you actually receive the title deeds with this letter * which is in my/our
possession/* which is in possession of Shri__________. I / we confirm that there
are no pending claims, attachments, orders of any nature whatsoever in respect
of the property described in Schedule II hereunder written and that it is free from
all encumbrances whatsoever.
SCHEDULE I
(Details of the Title Deeds)
SCHEDULE II
(Detailed description of the property)
Signature of the borrower(s)) Place: _____________ Date: _____________
* Delete if not applicable
BACK TO NRI HL
ANNEXURE-’VII’
Draft format of the acknowledgement to be sent by the RACPC to the NRI

Borrower / Guarantor immediately after the receipt of the original Title Deeds for
creation of Equitable Mortgage
Shri__________________
(Name and address of the NRI to
Whom the housing loan is sanctioned)
Dear Sir,
HOUSING LOAN OF Rs.______________________
IN FAVOUR OF SHRI / SMT.____________________ AND SHRI /

SMT.______________
We acknowledge receipt of your letter dated _____________, together with the

title deeds, as detailed hereunder, as and by way of creation of mortgage by
deposit of title deeds in favour of the Bank to secure the loan granted to you.
List of Title Deeds
Your faithfully,
Branch Manager/ Authorised Officer
I acknowledge this letter and confirm that I have deposited the

Title Deeds by way of Security under the cover of my letter dated
___________________
(Borrower / Guarantor)
Place:_______________
Date:_______________
BACK TO NRI HL
Draft format of the Recital to be recorded at the RACPC for creation of Equitable
Mortgage by the POA holder
ANNEXURE-VIII
MEMORANDUM OF DEPOSIT OF TITLE DEEDS
Shri.____________________ residing at _____________________, the

authorized representative /POA holders of Shri _____________ (name and
address of the NRI to be mentioned) visited the branch on __________________
and deposited with the undersigned the title deeds more particularly detailed in
Schedule I hereunder written, in respect of the property , more particularly
detailed in the Schedule I hereunder written , in respect of the property , more
particularly detailed in the Schedule II hereunder written. While depositing the
title deeds Shri.___________________(Name of the POA holder) stated that he
is depositing the title deeds with an intention to create security over the property
described in Schedule II hereunder written, for repayment of the loan of
Rs.______________ lacs together with interest , costs, charges , expenses etc.
granted by the Bank to Shri._________________________ (name of the NRI to
be mentioned).
2. While depositing the title deeds as above, Shri.____________________(name

of the POA holder ) stated that he has been authorized to state that the title deeds
deposited by him are the only title deeds in respect of the property detailed in the
Schedule II hereunder written and that there are no pending claims, attachment
of any nature whatsoever in respect of the property described in the Schedule II
hereunder written. He also stated that he has been authorized to state that the
property described in the Schedule II hereunder written is in actual possession of
Shri________________________ and free from all encumbrances whatsoever.
SCHEDULE I
(Details of the Title Deeds)
SCHEDULE II
(Detailed description of the property)
Recorded in my presence
Signature (Branch Manager/ authorized Official)
(1)
(2)
(Name & designation of the Officers)
BACK TO NRI HL
CONTROL MECHANISM TO MONITOR STATUS OF CONSTRUCTION OF HOUSE
CONTROL MECHANISM TO MONITOR STATUS OF CONSTRUCTION OF HOUSE FOR

LOANS UNDER REALTY SCHEME
Parameter Loans sanctioned up-to Loans sanctioned between Loans sanctioned from
22/11/2016 23/11/2016 to 04/06/2020 05/06/2020
Inspection In cases where Realty Loan where a period a) Inspection should be
of Commencement of of 5 years was given for carried out every year
Property Construction was mandated completion of Construction after completion of 3
within 2 years of availing from the Date of First years from the date of
Realty Loan: Disbursement: First disbursement till
a) Inspection to be a) Inspection should be existing borrowers
conducted immediately carried out annually submit completion
and details recorded in after completion of 3 certificate and the
CBS years from date of Realty Loan Account
b) In case, construction first disbursement of is converted to Home
has not commenced, Loan, till the Loan Account.
Penal interest to be borrowers submit b) On completion of
levied in Account where completion inspection,
construction has not certificate. Inspection details will
started as per loan Inspection details to be recorded in CBS.
terms. Customer to be be Borrowers who have
advised of the Penal recorded in CBS not completed
Interest charged and without construction should
revised SI / NACH / ECS fail be sent letters / mails
should be obtained from b) Upon submission of half yearly to
such borrowers for Completion certificate complete
ensuring repayment of the Realty Loan construction and
revised EMI. Account to be submit completion
c) Inspection to be converted to Home certificate. Borrowers
carried out annually Loan Account keeping who have not
until the borrower the existing EMI and completed
submits completion residual Loan Tenure construction should
22/11/2016 23/11/2016 to 04/06/2020 05/06/2020
certificate. Realty the same. For be sent quarterly
loan account will be converting to Home notices from the start
converted to Home loan, the product code of 5th year (from the
loan product after of realty account will be date of
completion certificate changed manually in disbursement)
is submitted by the CBS to applicable advising them to
borrowers. For normal regular loan complete
converting to Home product. construction or repay
loan, the product c) However, the interest the loan within 5
code of realty rate in the account will years from the date of
account will be be reset w.e.f. the date first disbursement of
changed manually in of submission of loan.
CBS to applicable completion certificate c) An exception report
regular home loan and after confirming the with granular data of
product. The existing construction of house Realty loan accounts
EMI amount and on the plot financed which have
residual loan tenure under Realty Scheme completed 3 years
will be retained. at card interest rate from the date of first
d) While converting the linked to EBR disbursement where
realty loan account to prevailing on the date yearly inspection has
Home loan product, of reset. not been carried out
the existing EMI d) For customers who will be placed in
amount and residual have availed report folders of
loan tenure will be construction finance RACPC/ RASMEC /
retained. However, instructions detailed in Branches.
the interest rate in the Circular No NBG / RE, d) Penal Interest will not
account will be reset H&HDL / 40 / 2016-17 be charged.
w.e.f. the date of dated 23/11/2016
submission of
22/11/2016 23/11/2016 to 04/06/2020 05/06/2020
completion certificate (paragraph 14) to be
and after confirming followed meticulously.
the construction of e) In case construction
house on the plot of House is not
financed under completed and
Realty Scheme at Completion Certificate
card interest rate not submitted: Penal
linked to EBR Interest to be charged
prevailing on the date as per extant
of reset. instructions in CBS
In cases where borrower through Field Rate
has failed to initiate Increment (Screen
Commencement of 17101) - However, for
Construction within MIS purposes new
mandated period of 2 years
field details in CBS at
of availing Realty Loan:
Screen 67153: Create
a) For Loan Account which
are Regular and Standard, / Amend / Enquire CIS
borrowers may be given / Basel / Restructure –
option to extend maximum I has been created to
stipulated period of record the details of
construction of house to 5 penal interest as
years. However, borrowers
under:
will be required to submit
completion certificate of the
house within the stipulated ✓ A new section named
period of 5 years from date “Penalty Interest
of first disbursement of Details” with
existing Realty loan. undernoted fields
added after the
22/11/2016 23/11/2016 to 04/06/2020 05/06/2020
b) Operating units to obtain section “Additional
undertaking signed by all Details”.
Borrower(s) / Co- ✓ Total Penal Interest %
Borrower(s) / Guarantor(s)
✓ Type of Penal Interest
on prescribed format
(This field will be
having accepted the
revised Terms and mandatory and
Conditions in regard to enable only if the teller
extension of maximum has inputted data in
stipulated period of the field “Total Penal
construction to 5 years from Interest”)
the date of first
f) Drop down value to be
disbursement. The duly
signed undertaking will be selected as under:
kept with respective loan ✓ Penalty Interest for
documents. (Format non-construction of
attached in Annexure B) house under SBI
c) Inspection should be Realty and others.
carried out annually after ✓ However, please note
completion of 3 years from
that CBS will not
date of first disbursement of
charge any penal
Loan, till the borrowers
submit completion interest, merely by
certificate putting any value in
d) Upon submission of these newly created
Completion certificate the fields, as it is only for
Realty Loan Account to be MIS purpose. The
converted to Home Loan above fields to be
Account keeping the
filled in only after
existing EMI and residual
Loan Tenure the same. carrying out rate
However, the interest rate in increment in Screen
the account will be reset 17101.
22/11/2016 23/11/2016 to 04/06/2020 05/06/2020
w.e.f. the date of submission g) MIS will be used to
of completion certificate and generate exception
after confirming the report for loan
construction of house on the
accounts where penal
plot financed under Realty
interest is not
Scheme at card interest rate
linked to EBR prevailing on charged.
the date of reset.
e) For customers who have
availed construction finance
instructions detailed in
Circular No NBG / RE,
H&HDL / 40 / 2016-17 dated
23/11/2016 (paragraph 14)
to be followed meticulously
f) For customers who have
availed construction finance
instructions detailed in
Circular No NBG / RE,
H&HDL / 40 / 2016-17 dated
23/11/2016 (paragraph 14)
to be followed meticulously.
a) In case construction of
House is not
completed and
Completion Certificate
not submitted: Penal
Interest to be charged
as per extant
instructions in CBS
22/11/2016 23/11/2016 to 04/06/2020 05/06/2020
through Field Rate
Increment (Screen
17101) - However, for
MIS purposes new
field details in CBS at
Screen 67153: Create
/ Amend / Enquire CIS
/ Basel / Restructure –
I has been created to
record the details of
penal interest as
under:
✓ A new section named

“Penalty Interest
Details” with
undernoted fields
added after the section
“Additional Details”.
✓ Total Penal Interest %
✓ Type of Penal Interest
(This field will be
mandatory and enable
only if the teller has
inputted data in the
field “Total Penal
Interest”)
b) Drop down value to be
selected as under:
22/11/2016 23/11/2016 to 04/06/2020 05/06/2020
✓ Penalty Interest for
non-construction of
house under SBI
Realty and others.
✓ However, please note
that CBS will not
charge any penal
interest, merely by
putting any value in
these newly created
fields, as it is only for
MIS purpose. The
above fields to be filled
in only after carrying
out rate increment in
Screen 17101.
c) MIS will be generated for
exception report for loan
accounts where penal
interest is not charged.
Rate of Loan
Sr. Penal Interest to be applied for non-construction of house
Penal Sanctioned
No within the stipulated period of construction
Period
Interest
02/11/2007
1 to PLR + 1%
31/12/2010
01/01/2011
2 to Base Rate/MCLR + 5.25%
22/11/2016
22/11/2016 23/11/2016 to 04/06/2020 05/06/2020
23/11/2016
3 to MCLR + 2.60%
18/10/2018
Loan Risk Salaried Non-
Quantum Grade Salaried
Less than RG – 1 MCLR + MCLR +
19/10/2018
30.00 lacs to 6 3.85% 3.95%
4 to
More than RG – 1 MCLR + MCLR +
30/09/2020
30.00 lacs to 3 3.85% 3.95%
More than RG – 4 MCLR + MCLR +
30.00 lacs to 6 3.95% 3.95%
Loans sanctioned under EBLR ,an additional premium of 395
01/10/2019 bps will be added to the final rate in case the construction of
5 TO house is not completed and a completion certificate is not
04.06.2020 submitted by borrowers within the stipulated period of 5 years
from the date of first disbursement
05/06/2020
5 No Penal Interest
onwards
STANDARD OPERATING PROCEDURE FOR CONVERTING REALTY LOAN
INTO HOME LOAN
In cases where the customer constructs a house without availing Home Loan
from the Bank and submits completion certificate, the product code of Realty
account is required to be changed manually in CBS by operating officials to Home
Loan product code and the existing EMI amount and residual loan tenure will be
retained. However, the interest rate in the account will be reset w.e.f. the date of
submission of completion certificate and after confirming the construction of
house on the plot financed under Realty Scheme at EBLR linked Home Loan
Card rate prevailing on the date of reset.
This guideline will be applicable during the first 5 year and also subsequent 5
year periods, provided conduct of Realty Loan account is satisfactory.
Standard Operating Procedure for changing of product code of Realty account to

Home Loan Product in CBS
Step 1: Check whether the loan account is linked to SBAR/BASE RATE/MCLR.

Carry out a short enquiry. Note down the Installment Due/Term/Remaining
Repayment period/Interest rate
Step 2.: Check for decrement/increment in account, if any make it zero.
Step 3: switchover of Loan Account to EBR as under
a) Loan tracking>Existing Account>Maintenance>Account Creation - in drop

down menu choose option as W (Transfer to REPO account)
b) Select SBI HL Realty (64002070 (EB-SBI-HL-Realty May 20 or

64002071(EB-NRI-HL-Realty May 20) as applicable and transmit.
Step 4. Run Repayment schedule.
Step 5. Loan tracking>Existing Account>Maintenance>Account Creation >option
5 (Account Type/Home Branch Change) .In this menu choose undermentioned
values
Choose Product type as 001- Home loan
Product as 6400 2064 (EB-Home Loan) 6400 2065 (EB-NRI-Home Loan May
20 and transmit.
Step 6) Run Repayment schedule
Step 7): Make a short enquiry of the account
Step 8 : Note down the Installment Due/Term/Remaining Repayment

period/Interest rate. Compare these items with those noted at Step 1
Step 9: The rate after conversion appearing in CBS will be the default rate set for
the loan amount for the loan limit.
Step 10: Required increment to be made in interest rate as under
a) A premium of 15 bps will be added to the Card Rate for Non-Salaried

Customers
b) A premium of 10 bps will be added to the Card Rate for Loan up to Rs 30 Lacs
if LTV ratio is >80% & <=90%.
c) A premium of 10 bps will be added to the Card Rate for customers falls under
RG (4 to 6).
d) 05 bps concession will be available to women.
Premium of Non-Salaried Customers, Risk Grade 04 to 06, Loan up to Rs 30

Lacs if LTV ratio is >80% & <=90% and concession for women customers will be
clubbed with Card Rate/ other premium for arriving at Final Rate for the customer
Step 11: Run Repayment schedule.
Step 12: Check that the rate of interest appearing is correct as mentioned above.
Step 13. Please ensure while obtaining fresh mandate for repayment for home
loan account that Monthly repayment amount by way of SI/NACH /ECS should
be same as repaid under Realty Loan account.
(For CBS Screen shots , please refer to Circular no NBG / RE,H&HD-HL / 60 /

2020 - 21 Dated 23 Nov 2020)
Annexure A
Format for undertaking in use:

Loans)
………………………….. Branch.
Dear Sir,

Referring to my / our application dated ……………. for ‘SBI Realty’ Home Loan
of Rs………………. (Rupees…………………………………..only) for purchase of
I/We will construct a house on the said plot of land within a period of five years
from the date of first disbursement of the loan. In case of failure to construct the
house and/or non- submission of completion certificate within the stipulated time
period of 5 years from the date of first disbursement, the amount of the loan or
the balance outstanding with applicable interest shall be repayable at once and
in the event of failure to fully repay the loan amount / loan outstanding with
applicable interest the account shall be classified as NPA and the Bank shall be
at liberty to take such steps to recover its dues and enforce the security as
provided under law.
Yours faithfully,
Old format:
Loans)
The Asst. General Manager /Chief Manager /Branch Manager,
…………………………..Branch.
Dear Sir,
Referring to my/our application dated………………..for ‘SBI Realty’ Home Loan

of Rs……………….(Rupees…………………………………..only) for purchase of
I / We will construct a house on the said plot of land within a period of five years
from the date of availment of the loan. I / We also irrevocably authorize State
Bank of India to charge higher rate of interest as deemed fit by the Bank or even
recall the loan, in the event of my / our failure to construct the house within the
aforesaid period.
Yours faithfully,
(Name of the Borrower(s)

and address (s)
Annexure - ‘B’
SPECIMEN OF LETTER FORWARDING DEMAND DRAFTS / BANKER’S CHEQUES
TO URBAN DEVELOPMENT AUTHORITY / HOUSING SOCIETY / SELLER
Registered AD
M/s / Mr. / Mrs / Kum.…………………………….
………………………………..
Dear Sir,
REFERENCE : YOUR ALLOTMENT LETTER NO.
………DATED……………../AGREEMENT OF SALE DATED …………
…………………………………(details of plot of land)
in…………………………….(name and address of the project) / Agreement of
Sale dated the………… for sale of ………………………..(details of plot of land
proposed to be sold under the agreement), we forward herewith on behalf of Shri
/ Smt. / Kum…………………………. our cheque / demand draft
No…………..dated……………..Rs………….(Rupees …………………..only),
drawn in your favour for credit of your Account No……………………….
maintained with………………(Name of Bank)…………………….(Name of
Branch) being the cost of plot of land allotted / proposed to be sold to Shri / Smt.
/ Kum………………………….as per details furnished above. Please forward to
us your stamped receipt for the amount immediately on receipt.
2. Please note that the amount is to be appropriated specifically towards the cost
of plot of land allotted / proposed to be sold as above and should not be
appropriated by you towards or set off against any other debit or liability due or
owing to you by Shri / Smt. / Kum………………………..(Name of the borrower).
Please note that the Bank will have the right to call back the amount if you fail to
complete the formalities for allotment of the plot of land / sale including
registration formalities on receipt of the proceeds of our cheque/demand draft
mentioned above. If the proposed allotment of plot of land / sale fails to
materialize within a reasonable time, for reasons whatsoever, you should arrange
to return our cheque/demand draft directly to us immediately. Further, refunds, if
any, including any payment towards interest etc. should be made by means of
crossed cheque/demand draft favouring Shri/Smt./
Kum………………………….Loan Account No……………State Bank of
3. Please note to advise us full particulars of allotment of plot of land/sale of plot
of land as above on completion of registration of the property in the name of Shri
/ Smt. / Kum………………………..
Yours faithfully,
Branch Manager
ANNEXURE C
FORMAT FOR EXTENSION OF MAXIMUM PERIOD FOR CONSTRUCTION
SHRI……………………….
……………………………………………….
Dear Sir,
SANCTION OF HOME LOAN UNDER REALTY SCHEME Loan Account

No:___________________________
At your request, the Bank had sanctioned a credit facility under SBI Realty
Scheme to you for purchase of open plot and construction of a house therein
within a period of two years from the date of availment of the loan. In
consideration thereof, you have executed necessary security documents in
favour of the bank agreeing to abide by the terms and conditions mentioned
therein.
2.In this regard, it has been decided by the Bank to extend the period of
construction from two years to five years as per the interest rate agreed to be
paid by you. If you fail to complete the construction of house within five years
from the disbursement of first instalment, the Bank will charge interest rate at
…………………………………
3.Please acknowledge the receipt of this letter agreeing to abide by the terms
and conditions.
4.If you are not inclined for the extension of period offered by the Bank, the terms
and conditions mentioned in your sanction letter will continue to be applied.
Yours faithfully,
Asstt General Manager / Chief Manager / Branch Manager
I agree / do not agree
__________________________ _________________
(Name of the borrower) (Name of the Guarantor)
Date:__________________ Date: ____________________
MAXGAIN BACK TO MAXGAIN
Conversion of Existing Home Loan (Term Loan) to Max gain Account (OD)
The SBI Max gain facility has gained immense popularity among the Home Loan
customers, especially High Net worth customers in the market and provides a
competitive edge to our Home Loan products. Many of our existing home loan
customers who could not avail the facility at the time of sanction of their home
loans have later became interested in converting their home loans into Max gain.
This facility will be extended to Home Loan borrowers except Staff Individual
Housing Loan borrowers, fulfilling under mentioned criteria:
(a) Fully disbursed accounts having outstanding of Rs. 20 lacs and more,
(b) IRAC status of the account should be Standard and account should be
regular,
and
(c) Security under Collateral field has already been created and authorized.
The requests from existing home loan (term loan) customer for conversion to Max
gain account may be dealt with as under:
(i) CPCs / Branches, where the documents of the Home Loan accounts are
maintained, will accept the option letter on enclosed proforma, along with
prescribed conversion fee (currently Rs. 2000/ plus applicable service tax) from
the customers. However, fee for conversion of Term Loan to Maxgain facility will
be waived in respect of our Staff members and SBI pensioners
(ii) Approval from Home Loan Sanctioning Authority will be obtained and a
revised Arrangement Letter under Maxgain Scheme will be exchanged with the
customer.
(iii) The Home Branch, on receipt of advice from CPCs, will perform following
three steps in CBS sequentially for conversion of existing Term Loan to Maxgain:
• Maxgain Account Creation (screen 70474),
• Linking and Delinking of Collateral, and
• Term Loan Closure and Maxgain Repayment Schedule Creation.
(iv) The Loan Limit, Drawing Power, outstanding and tenor of the existing term
loan will remain unchanged. However, the prevailing rate of interest linked to EBR
for Maxgain including CRE loans will be applicable to new Maxgain Account.
Similarly, the prevailing rate of interest linked to EBR for Term Loan including
CRE loans will be applicable to new Term Loan Account subject to recovery of
switch over fee.
(v) Home Branch will choose a suitable product code available under dropdown
menu while converting the Term Loan to Maxgain and vice versa.
Following Fourteen (14) special products codes have been created and mapped
with existing loan product codes in CBS for this purpose. (Circular no NBG/RE,H
&HD-Hl /78/2019-20) dated 16.11.2019 and NBG/RE,H &HD-HL/70/2019-20
dated 23.10.2019 )
Product Descriptions Credit Risk
Codes Premium
CONVERSION FROM MAXGAIN TO TERM LOAN
64002055 EB-HOME LOAN (MAX CONV) EBR + 0 bps
64002056 EB-NRI HOME LOAN (MAX CON EBR + 0 bps
64002057 EB-HL CLSS LIG (MAX CONV) EBR + 0 bps
64002058 EB-HL CLSS MIG 1 (MAX CON EBR + 0 bps
64002059 EB-HL CLSS MIG-2(MAX CON) EBR + 0 bps
64002060 EB-HL CRE (MAX CONV) EBR + 0 bps
64002061 EB-HL DIFF OFF (MAX CONV) EBR + 0 bps
64002120 EB-HL-STF – COMML CRE - TL (CONV) EBR + 0 BPS
CONVERSION FROM TERM LOAN TO MAXGAIN
65002020 EB-HL MAXGAIN (TL CONV) EBR + 0 bps
65002021 EB-HL NRI MAXGAIN (TL CONV) EBR + 0 bps
65002022 EB-HL-CLSS MAXG LIG (TL CONV) EBR + 0 bps
65002023 EB-HL-CLSS MAXG MIG1 (TL CONV) EBR + 0 bps
65002024 EB-HL-CLSS MAXG MIG-2(TL CONV) EBR + 0 bps
65002025 EB-HL CRE MAXGAIN (TL CONV) EBR + 0 bps
65002026 EB-HL DIFF OFF MAXGAIN (TL CONV) EBR + 0 bps
65002060 EB-HL-STF-COMML-CRE-MAXGAIN (CONV) EBR + 0 BPS
• A default rate has been defined at product level i.e., EBR (4.00%+2.65%= 6.65%) +
CRP (Credit Risk Premium).
• While opening the loan account, CBS will automatically capture default rate (EBR +
CRP) defined at product level. The product wise details of CRP are mentioned in
table furnished hereunder.
• The interest rate needs to be set up manually in CBS by providing applicable
increment over the default CRP of the product code.
• In case a customer is eligible for Credit Risk Premium other than CRP defined at
product level the interest rate needs to be set up manually in CBS as per instructions
provided in para (a) (b) and (c) of e-circular no. NBG/RE, H&HD-HL/58/2019-20
dated 30th Sept 2019.
• The operating officials needs to adhere to the prevailing norms applicable for interest
rate.
• Loan account with Fixed Interest Rate is not permitted for conversion facility.
• Methodology for deciding prevailing ROI (applicable in both Term Loan to Maxgain
and vice versa):
• a) For calculation of prevailing ROI, classification of the customers as Salaried, Non-
Salaried, women, others, Risk Grade and LTV ratio will be decided based on the
classification available at the time of sanction of the existing loan.
• b) In case if Risk Grade is not available at the time of sanction of existing loan, ROI
applicable to RG 1-3 will be applicable.
(vi). In case the customer is opting for current prevailing interest rate for new
customers, applicable switch-over fee in addition to conversion fee will be
recovered from the customer.
(vii) After completion of conversion process, Home Branch will advise the new
Maxgain Account number to the CPC for noting the same on respective loan
documents.
Annexure-I
OPTION LETTER FOR CONVERSION OF TERM HOME LOAN ACCOUNT TO
MAXGAIN ACCOUNT
To:
State Bank of India
Date:
Dear Sir,
HOME LOAN ACCOUNT NO………………………

ONE TIME OPTION TO CONVERT HOME LOAN TERM LOAN ACCOUNT INTO
MAXGAIN ACCOUNT
Please refer to my /our Home Loan account no……………for

Rs…………………… sanctioned vide your letter no……………dated
………………… I request you to convert this loan account to Max gain Home
Loan Account with immediate effect. I declare, undertake and agree as follows:
a) That I / we undertake to abide by the terms and conditions governing Max gain
home loan.
b) I request that my/our existing home loan account (Term Loan) may be closed
and the outstanding be transferred to the new Max gain home loan account
opened with same Drawing Power, outstanding, tenor and EMI of my/ our existing
loan account
c) That the Bank can charge prevailing rate of interest applicable for Home Loan
(Maxgain) account i.e., the effective rate of Interest on the loan outstanding will
be charged at the rate of ……% (spread) above RBI’s Repo Rate which is …. %
p. a as on 01st day of current calendar quarter. The present effective rate of
interest being …% p. a calculated on daily balance of the loan amount at monthly
rests, subject to the interest rate reset on the 1st day of every calendar quarter,
on the basis of the prevailing RBI Repo Rate. The spread is sum of Credit Risk
Premium of ……% and other cost including operating cost. The Bank shall at any
time and from time to time be entitled to change Credit Risk Premium when
borrower’s credit assessment undergoes change. Also, other cost including
operating cost can be altered periodically at Bank’s discretion.
d) Processing fee of Rs. 1000/ will be paid by me/ us for conversion of the existing
home loan account to Max gain Home Loan account. Alternatively, the same may
be debited to my /our account(s)
2. I/We hereby declare and confirm that the documents executed by me /us for
availing the home loan and securities created by me/us for the home loan account
will operate as continuing security and will continue to be valid, binding and
enforceable on me /us for the newly opened Max gain Home Loan Account.
3. All the terms and conditions mentioned in the documents / agreements

executed by me/ us for the Home Loan on ………………will be valid and
enforceable against me/us for the Max Gain Home Loan Account as well. I/We
acknowledge my/ our liability to the Bank for the amount of Rs…………….
outstanding in the existing Home Loan account together with interest, costs and
expenses as per documents executed by me/us, even after conversion to Max
Gain account.
Yours faithfully,
Borrowers / Guarantors
(.....................) (.....................)
Annexure-II
OPTION LETTER FOR CONVERSION OF MAXGAIN HOME LOAN ACCOUNT

TO TERM LOAN ACCOUNT
To:
State Bank of India ____
Date:
Dear Sir,
MAXGAIN HOME LOAN ACCOUNT NO………………………

ONE TIME OPTION TO CONVERT MAXGAIN HOME LOAN ACCOUNT INTO
TERM LOAN ACCOUNT
Please refer to my /our Maxgain Home Loan account no……………for

Rs……………………sanctioned vide your letter no……………dated
………………… I request you to convert this loan account to Home Loan (Term
Loan) account with immediate effect. I declare, undertake and agree as follows:
a) That I / we undertake to abide by the terms and conditions governing Home

Loan (Term Loan).
b) I request that my / our existing Maxgain home loan account may be closed and
the outstanding be transferred to the new Home Loan (Term Loan) account
opened with same Drawing Power, outstanding, tenor and EMI of my/ our existing
loan account.
c) That the Bank can charge prevailing rate of interest applicable for Home Loan
(Term Loan) account i.e the effective rate of Interest on the loan outstanding will
be charged at the rate of ……% (spread) above RBI’s Repo Rate which is …. %
p. a as on 01st day of current calendar quarter. The present effective rate of
interest being …% p. a calculated on daily balance of the loan amount at monthly
rests, subject to the interest rate reset on the 1st day of every calendar quarter,
on the basis of the prevailing RBI Repo Rate. The spread is sum of Credit Risk
Premium of ……% and other cost including operating cost. The Bank shall at any
time and from time to time be entitled to change Credit Risk Premium when
borrower’s credit assessment undergoes change. Also, other cost including
operating cost can be altered periodically at Bank’s discretion
d) That the Bank can charge switch over fee as per prevailing rate for switch over
from existing higher interest rate to current prevailing EBLR based interest rate.
e) Processing fee of Rs. 2000/- will be paid by me/ us for conversion of the
existing Maxgain home loan account to Home Loan (Term Loan) account.
Alternatively, the same may be debited to my /our account(s)
2. I/We hereby declare and confirm that the documents executed by me /us for
availing the Maxgain home loan and securities created by me/us for the Maxgain
home loan account will operate as continuing security and will continue to be
valid, binding and enforceable on me /us for the newly opened Home Loan (Term
Loan) Account.
3. All the terms and conditions mentioned in the documents / agreements

executed by me/ us for the Maxgain home loan account on ………………will be
valid and enforceable against me/us for the Home Loan (Term Loan) Account as
well. I/We acknowledge my/ our liability to the Bank for the amount of
Rs……………. outstanding in the existing Maxgain Home Loan account together
with interest, costs and expenses as per documents executed by me/us, even
after conversion to Home Loan (Term Loan) account.
Yours faithfully,
Borrowers / Guarantors
(.....................) (.....................)
STEP BY STEP GUIDE ON MAXGAIN ACCOUNT OPENING
(Prepared by Core Banking Project)
• Maxgain account is maintained as overdraft account in system to enable

withdrawals within Drawing Power.
• Opening a Maxgain account has two important steps
• A/c opening and limit approval
• Repayment schedule creation.
• Select/Enter the correct product code. Products have been created
corresponding to Amount ceilings.
• Loan Term is entered as “EXPIRY DATE” in CC/OD Limit details screen.
• Repayment schedule should be created as per terms of sanction. The number
of instalments is calculated by the system on the basis of date entered under
“EXPIRY DATE”.
• Repayment can have a moratorium for ( a ) both principal and interest or ( b )
only principal.
• CBS has provision for entry of this moratorium.
There are two separate fields “Principal Repay Start date” and Interest Repay
Start date” in the repayment schedule creation screen for entry of the date from
which repayment is scheduled to commence.
For moratorium on both principal and interest the date in the respective rows of
Principal Repay Start date and Interest Repay Start date should be entered as
same date inclusive of the moratorium.
For example, loan is sanctioned in Aug 2010 and there is a moratorium of 6

months, then the repayment start date of should have the date of Feb 2011.
Principal Repay Start date: Feb 2011
Interest Repay Start date: Feb 2011
If only interest is to be paid from next month and principal after 6 months, then
dates should be entered accordingly in the two fields.
For example: loan is sanctioned in Aug 2010 with stipulation that interest is to be
repaid from next month and principal after 6 months, then the date should be as
follows:
Principal Repay Start date: Feb 2011

Interest Repay Start date: Sep 2010
Calculation of Drawing Power:
Limit sanctioned is the Drawing Power.

On due date of instalment, it is reduced by the ‘Principal component’ of the EMI.
STEP BY STEP GUIDE ON MAXGAIN EMI RECTIFICATION
EMI is created by the system based on following inputs:
• Loan Amount
• Interest Rate
• Expiry Date (i.e., loan term)
• Moratorium
There are instances of incorrect EMI in case of many accounts. This could be
due to
(i) incorrect input of information like expiry date/ moratorium or (ii) incorrect
generation of repayment schedule.
All such cases can be rectified in CBS through the amend menu available in front
end screen. The necessary steps/checking for amendment are:
• Check the current D.P.

• Check the Expiry Date
• Check the first date in the repayment schedule.
Amendment of D.P. is possible through CC / OD & Limit Details menu.

(To be done only if required
For example, the D.P. is Rs 10,000/- and limit Rs. 12,000/- _
Amend the DP to Rs. 12,000/- and approve it in system.
This will make the limit and D.P. as Rs. 12,000/-
Amendment of Expiry Date is possible through CC/OD & Limit Details menu.
(To be done only if required)
This can be used to extend or reduce the loan term
Amendment of repayment schedule is possible through the CC/OD Repayment

schedule menu.
Revised repayment schedule will be based on the amended Limit, expiry date
(remaining loan term) and the current interest rate of account.
DP reduction subsequent to the amendment of repayment schedule will be linked

to the principal component of the revised EMI.
Detailed process for conversion of Maxgain to Term Loan is mentioned
hereunder:
(i) CPCs/Branches, where the documents of Home Loan accounts are

maintained, will accept the option letter on the above mentioned pro forma
(Annexure-II), along with conversion fee of Rs 2000/- (Rupee two thousand
only).
(ii) Revised Arrangement Letter under Term Loan Scheme should be exchanged
with the customer.
(iii) The Home Branch will perform the following three steps in CBS sequentially
for conversion of existing Term Loan to Maxgain: Term Loan Account
Creation, Linking and Delinking of Collateral, and Closing of Maxgain Loan
Account.
(iv) The Loan Limit, Drawing Power, outstanding and tenor of the existing term
loan will remain unchanged.
STEP-BY-STEP USER MANUAL OF FUNCTIONALITY DEVELOPED FOR

CONVERSION OF MAXGAIN ACCOUNT TO HTL ACCOUNT:
1. \\ SCR:070480 ACC / KCC / Maxgain To ATL / Loan Conversion
2. Conversion Type – Select option 'M' from the dropdown for Maxgain to Loan
Conversion
3. Account No. - Enter the Maxgain account no that needs to be converted and
account should be fully disbursed.
4. Allowable Actions – Select 1 for Loan Account Creation Scheduled Screen is

\\SCR: 70481 KCC/Mxagain to ATL/Loan Conversion. In this step creation of
Loan Account along with the additional details and linking of Maxgain Account
with loan account will be done. Fields like Customer No, Customer Name,
Maxgain Account Number, Maxgain product and outstanding of Maxgain
Account, Application Amount, Repay Day will be auto fetched.
5. Select the Loan Product, Scheme Code, Activity Code from the search button
and Purpose Code from the dropdown. Enter the Loan term
6. After transmit, OK message will be displayed and Loan account will be created.
NOTE: If Suraksha Account is already linked with Maxgain Account, that needs
to be delinked. For delinking, please follow the current process of delinking given
in Sec II under SBI Suraksha scheme.
12. If any Collateral is/are linked to a Maxgain Account, then in this step maximum
of 2 collaterals linked will be displayed. On Transmit if OK message is displayed
then the collateral will be delinked from the Maxgain Account and will be linked
to the Loan Account created in the step 1.
13. If no collateral is linked to the Maxgain Account, then also teller needs to click
on Transmit, and OK message will be displayed. Also, the Approval of Loan
Account will take place in this step.
14. From the prompt screen 70480, enter the next allowable action as 3 (KCC /
ACC / Maxgain Closure and ATL / Loan Schedule Creation)
15. In this step, creation of Disbursement Schedule, Repayment Schedule of Loan
account, Loan acceptance, transfer transaction and Debit Closure of Maxgain
Account will take place.
16. Fields like KCC / Maxgain Account No, KCC / Maxgain Closure Amount, Waive
Period / Event Based Fees, ATL / Loan Account No, ATL / Loan Amount will be
auto populated. Enter the repay Start Date, repay frequency and ASF
recovered and click on Transmit. After the OK message is displayed, Final
Closure of Maxgain Account will take place.
17. Also, the enquiry of Linking between Maxgain and Loan Account can be done
from the Enquiry Screen 70484: ACC / KCC / Maxgain to ATL / Loan
Conversion Enquiry
18. Select the conversion type as 'M' and enter the Maxgain Account No for which
the Enquiry needs to be done.
19. Scheduled Screen SCR 070485 : ACC / KCC / Maxgain to ATL / Loan
Conversion Enquiry will be displayed )
FAQs on MAXGAIN Scheme
1. Discrepancy was noticed in the EMI?
Please refer Step by Step on Maxgain EMI Rectification mentioned above.
2. Loan Term can not be fed in the System?
It has to be entered in the Limit Expiry Date field.
3. Interest Rate Reset could not be done in Maxgain Account.
Interest rate reset feature is not there in CC/OD. Accounts opened with ‘Variable
Rate’ products of Maxgain, IT informed that the feature was not available for it at
the time of launch of product. It was decided that till the changes are made
available in software, CDC will change the interest rate through back end once in
a month for all accounts completing term of 1 or 2 year as per the case. The
exercise has been carried out.
4. Interest rate changes are not happening as per change in SBAR/Base Rate.
Specific instances may be entered in Service Desk. The change will be carried
out through backend.
5. EMI is serviced, still the customer is not able to withdraw the excess amount
serviced.
This is an understanding issue. The existing logic of reduction in DP is that DP is

reduced by the Principal component of EMI. The actual amount of interest debited
has to be serviced by the customer.
6. If the account is NPA, it is not clear what amount is to be remitted by the customer
to bring back the account to Standard category.
An NPA account will be made standard only after recovery of entire irregularity
i.e. (Overdue amount + accrued interest). The fields are available in the Short
Enquiry Screen to display the figures of ‘irregularity’ and the ‘accrued interest’.
The same rule applies for recovery in irregular Max gain accounts.
7. To find out amount of EMI, the entire repayment schedule needs to be opened.
Existing field ‘Limit Reduction Amount’ displays the principal component of next
EMI. EMI field is requested.
8. Whenever Home Plus/ Home Equity/Home Top-up loan is offered to an existing
Maxgain Home Loan, the hold placed in the Main Home Loan a/c on account of
Home Plus/Home Equity/Home Top-up blocks the Maxgain a/c from regular
operation leading to customer dissatisfaction.
System is working correctly because hold is expected to block withdrawal of the

fund to that extent. It is suggested that Branch can put hold with a token amount
of Rs.1 and this will serve the purpose of alert.
9. When limit is altered (when customer requests for resetting of EMI on bulk
payment or regularizing a Sub-Standard account) the original limit is unavailable
in short enquiry.
It was informed that one field has been created to display the original limit for
Maxgain. Display of further amended limit is not required because it is already
available in the transaction enquiry.
Annexure- A
Arrangement Letter
STATE BANK OF INDIA

To,
.........................BRANCH
Shri/Smt./Kum.
.......................................
1).....................................................
2).....................................................
Reference No.
Date:
Dear Sir /Madam,
‘SBI-MAXGAIN’
HOME LOAN: Rs………….
With reference to your application for ‘SBI-Max Gain’ Home Loan dated ........, we
hereby sanction you a ‘SBI-MaxGain’ Home Loan limit (on Overdraft basis) of
Rs............................(Rupees...............................................................only) to
you, as per the undernoted break-up
(i) Home Loan - Rs._________________
(ii) Funding of Home Loan Insurance Cover:
(If requested) Rs._________________
Total - Rs.
on the following terms and conditions-
2. Purpose
extension / repairs/renovation of new/second-hand residential house/flat/plot of
land (hereinafter referred to as the ‘project’) at the following address:
............................................................................................
(ii) Premium of Home Loan Insurance cover– Rs…………………….
(If requested)
3. Margin: % of the total cost of the project
4. Interest: Interest will be charged and applied at the rate mentioned below on
daily outstanding debit balance in your account at monthly rest:--
The effective rate of Interest on the loan outstanding will be charged at the rate
of ……% (spread) above RBI’s Repo Rate which is …. % p. a as on 01st day of
current calendar quarter. The present effective rate of interest being …% p. a
calculated on daily balance of the loan amount at monthly rests, subject to the
interest rate reset on the 1st day of every calendar quarter, on the basis of the
prevailing RBI Repo Rate. The spread is sum of Credit Risk Premium of ……%
and other cost including operating cost. The Bank shall at any time and from time
to time be entitled to change Credit Risk Premium when borrower’s credit
assessment undergoes change. Also, other cost including operating cost can be
altered periodically at Bank’s discretion.
The Bank has the option to reduce or increase the EMI or extend the repayment
period or both consequent upon revision in interest rate.
The Bank shall be entitled to charge at its own discretion such enhanced rate of
interest on the account(s) either on the entire outstanding or on a portion thereof
as it may fix for any irregularity including non-observance or non-compliance of
terms and conditions of the loan, for such period as the Bank deems it necessary
and charging of such enhanced rate of interest shall be without prejudice to the
Bank's other rights and remedies.
Borrower shall be deemed to have notice of change in the rate of interest when
the changes are notified at/displayed at the branch notice board or published in
a newspaper or in the website of the Bank or made through the statement of
account/pass book.
Concession for maintaining salary account* - Concession of ___% p.a. is

included in the above-mentioned interest rate on account of maintenance of your
salary account with our Bank. This will be referred as Salary Account concession
in this document.
Customer’s obligation for continuation of Salary Account concession - In the
circumstances like change of job etc., where in salary is not credited by your
employer to your account maintained with us, you would be required to issue
Standing Instructions to the salary account servicing bank to transfer entire salary
credit to your account maintained with us for continuation of Salary Account
concession mentioned above. For the limited purpose of continuation of
concessions in interest rates, your account with us under this arrangement will
be reckoned as pseudo-salary account
Withdrawal of Salary Account Concession – In the event of discontinuation of

salary account/pseudo-salary account with us, the Bank shall have the right to
withdraw the Salary Account concession mentioned above, and the interest rate
shall be revised accordingly. *(Strike off, if not applicable)
interest on the loan account(s) either on the entire outstanding or on a portion
thereof as it may fix for any irregularity including non-observance or non-
compliance of the terms and conditions of the advances or any change in the
credit rating of the borrower, for such period as the Bank deems it fit and
necessary and charging of such enhanced rate of interest shall be without
prejudice to the Bank’s other rights and remedies.
Any concession in interest rate would be applicable for two months from the date
of sanction or till the currency of the specific campaign, whichever is earlier.
5. Repayment:
The loan is to be repaid in equated monthly installment of Rs_________/-

commencing from ………………. (Date).
Drawing Power in the Overdraft limit will be reduced on monthly basis to the
extent of principal component of EMI (as per annexure). Your liability to the bank
will be extinguished only when the outstanding in the loan account becomes Nil
on payment of all amounts together with interest, compound interest, additional
interest and all monies there on at the rate applicable thereto.
Surplus amounts credited in the account shall be adjusted against the principal
only and interest has to be serviced every month. If the interest applied at the end
of each month is not serviced, the account will show irregularity. Subsequent
amounts credited to the account will first be adjusted towards the ‘irregularity’
(towards interest amount outstanding) and the drawing power in the overdraft
limit will stand reduced accordingly.
6. Interest rate in case of default –
For Home Loans above Rs.25000/- , if the irregularity exceeds EMI or Installment
amount, for a period of one month, then penal interest ( compounded on monthly
basis) will be recovered @ 2% p.a. (over and above the applicable interest rate)
on the overdue amount for the period of default, for any reason, including a
bounced cheque / NACH /ECS / SI. Besides, the Bank shall also charge a
penalty, the rate of which shall be decided by the Bank from time to time, for
every bounced cheque/NACH/ ECS/SI for any reason whatsoever in addition to
the enhanced rate of interest as applicable (present penalty amount – Rs.250/-
for every bounced cheque / NACH / ECS / SI).
7. Pre-closure / Pre- payment Charges
NIL
8. Security:
The loan will be secured by:
a) Equitable / Registered mortgage/extension of mortgage of the land and

building/flat situated at __________________________________________ for
which the loan has been sanctioned, valued at Rs.__________ belonging to
Shri/Smt./Kum.______________________________}S/o / W/o / D/o
________________________ {Borrower(s)} in favour of the Bank.
b) Equitable / Registered mortgage/extension of mortgage of the land and

building/flat situated at __________________________ valued at
Rs.________________ belonging to
Shri/Smt./Kum.__________________________ S/o / W/o / D/o (Guarantor)
____________________________________ and
Shri/Smt./Kum.______________________ S/o / W/o / D/o (Guarantor)
___________________in favour of the Bank.
c) Third Party Guarantee of ....................................................……............
......................................................................................................................
Utilisation of the loan:
The amount of the loan shall be utilised strictly for the purpose detailed in your
application and in the manner prescribed. The construction of the house/flat or
the modification/extension proposed by you in the existing house/flat should be
strictly according to the plan approved by the Local Authorities/Town Planning
and Development authorities. Any modification desired in the scheme as
originally approved, can be undertaken only after express sanction for it has been
obtained in writing from the Bank.
10. Insurance:
The house/flat shall be insured comprehensively for the market value covering
fire, flood, etc. in the joint names of the Bank and the borrower. Cost of the same
shall be borne by you
11. Inspection:
The Bank will have the right to inspect, at all reasonable times, your property by
an officer of the Bank or a qualified auditor or a technical expert as decided by
the Bank and the cost thereof shall be borne by you.
12. Legal expenses etc.:
All legal and other expenses, like solicitor’s and lawyer’s fees, valuer’s fees,
insurance premia, stamp duty, registration charges and other incidental expenses
incurred in connection with the loan shall be borne by you. Periodic
reassessment, if any, of the value of the property funded through this loan for the
purpose of regulatory compliances shall be done at your cost.
13. Pre-EMI interest:
A. Capitalization of pre-EMI interest*

The loan amount will be fixed suitably taking into account the approximate pre-
EMI interest during the moratorium period, duly compounded at the applicable
interest rate (worked out on the presumption that the loan is disbursed in
lumpsum on the date of first disbursement). The computation of the total loan
amount (i.e., actual loan plus pre-EMI interest) will be subject to fulfillment of
income criteria eligibility and also subject to the extant instructions regarding
Equated Monthly Installment/Net Monthly Income. Please execute check-off
authority with your employer/ tender post-dated cheques/give SI or ECS mandate
towards the EMIs of the loan amount. After completion of the moratorium period,
you will have an option to request to reset EMI based on the actual outstanding
in the loan account after final disbursement, subject to submission of revised
check-off authority / tendering post-dated cheques / fresh ECS / SI mandate
towards the EMIs so arrived at.
B. Servicing of pre-EMI interest*
Please tender post-dated cheques drawn at monthly intervals / ECS mandates
for servicing of the amount of pre-EMI interest applied per month during the
moratorium period.
(* Score off whichever is not applicable. Exercise of one of the options is
mandatory)
14. Disbursement:
a) Title of the property proposed to be mortgaged is clear, absolute, un-

encumbered and marketable to the satisfaction of the Bank’s solicitor / Advocate
and a valid mortgage (equitable or registered if equitable mortgage is not
possible) has been created in favour of the Bank.
b) All the security documents prescribed below have been executed by you / co-
applicant (s) / guarantor(s)
(i) Loan agreement
(ii) Affidavit
(iii)
(iv)
c) The loan will be disbursed as under: (applicable where loans for construction
is desired or purchase is through payment in instalments)
Stage Amount (Rs.)
i)
ii)
iii)
d) You will have to bring in proportionate margin at each stage of disbursement.
Disbursement will be made in favour of the seller / builder from whom you are
buying the property funded through this loan/in favour of the Financial Institution
from where your loan is being taken over.
e) Issue of cheque book etc.:
Cheque book will be issued and operation of the account on overdraft basis will
be permitted only after final disbursement of the loan. Under no circumstances
the drawings in the Loan account will be allowed to exceed the Drawing Power
fixed in this regard.
15. The Bank reserves the right to collect any tax if levied by the State/Central
Government and/or other Authorities in respect of this transaction.
16. The Bank reserves the absolute right to cancel the limits (either fully or
partially) unconditionally without prior notice (a) in case the limits/part of
the limits are not utilized by you, and/or (b) in case of deterioration in the
loan accounts in any manner whatsoever, and/or (c) in case of non-
compliance of terms and conditions of sanction.
17. The sanction of loan will be valid for three months from the date of this
letter. If no amount is disbursed during the validity period, you will be
required to seek fresh sanction subject to recovery of Rs 5000/- +
applicable tax for each revalidation of sanction. However, interest rate will
be subject to change from time to time during the intervening period and
depending on change in EBLR, the effective rate may vary.
18. The Bank shall have the authority to disclose/share your Credit information
to/with Information Companies formed under the Credit Information
Company (Regulation), 2005, as to the loans granted to you and the
nature of the securities given by you, the guarantees furnished to secure
the said loans whether fund based or non-fund based, your
creditworthiness and any other information which the RBI may consider
necessary for inclusion in the Credit Information to be collected and
maintained by Credit Information Companies, and the Bank shall not be
liable in any manner to you for providing the information as aforesaid to
the Information Companies.
19. Please arrange to submit duly signed copy of this letter as a token of
acceptance of the arrangement within ____ days from the date of this
letter.
Yours faithfully,
Asst. General Manager / Chief Manager / Branch Manager
Received the original. I / We, undersigned agree to the terms and conditions as
set out in this letter. I / We wish to avail* / do not wish to avail* loan for funding of
premium of Home Loan Insurance cover. (*strike off whichever is not applicable).
Borrower(s)
Date & Place
Guarantor(s)
Date & Place
STANDARD OPERATING PROCEDURE (SOP) Annexure II
The Bank has entered into a Master Guarantee Agreement (MGA) with IMGC to
mitigate the risk involved in sanctioning of higher EMI/NMI ratio to the customers
opting for Home Loan to Non-Salaried customers differential offering scheme.
IMGC has agreed to provide Mortgage Default Guarantee and will share our loss,
if any, on account of default, subject to fulfilment of the terms and conditions set
out in Master Guarantee Agreement. Master Guarantee Agreement involves laid
down process to be adhered by the Bank on ongoing basis for the loan account
covered under Mortgage Guarantee. In a view to make a Valid Claim on IMGC,
the detail process which needs to be adopted by the Branches/ CPC, LHO and
Corporate Centre and IMGC are furnished hereunder:
SECTION-A
Sl. PROCESS ONUS TO
PRE-SANCTION PROCESS:
1 While sourcing the Home Loan proposals under the Branches /
scheme, the officials of Branches and Sales Team should Sourcing
clearly spell out the details of the scheme to the customers Team
and obtain an undertaking as per Annexure-IMGC (a) along
with Home Loan application Form.
2 Processing officer will ensure noting of details of Guarantee Appraising /
Fee in Appraisal Note of Home Loan. Sanctioning
Official
POST SANCTION PROCESS:
3 The Branches/ CPCs should advise customers about the Branches /
payment of upfront Guarantee Fee while fixing date for CPCs
documentation to the customers.
4 Documentation:
In addition to the security documents generated through

LOS, the documentation officials are required to obtain the
documents mentioned circular in undermentioned manner
till the development complete in LOS:
Sr# Additional New Particulars
Documents
Sl. PROCESS ONUS TO
i. Letter • Executed
of by the Branches /
Adherence Borrower(s) CPCs
(Annexure-
IMGC-b) Branches /
• Documents
ii. Form of Deed of will be CPCs
Mortgage Stamped as per State
Guarantee Law. Cost of Stamp Duty
(Annexure-IMGC- will be borne by the
c). Customers. Branches /
CPCs
• The Branches / CPCs will
submit duly filled and
stamped document to
REHBU, Corporate Centre
through Circle Nodal
Officer. Nodal
Officer,
• The REHBU, Corporate REHBU, CC
Centre will compile all
documents on monthly
basis and submit the same
to IMGC for their
signature. Nodal
Officer,
• Upon acceptance of REHBU, CC
Guarantee Fees, IMGC
will sign the Deed of
Guarantee, which will be
provided to the Branches /
CPCs through Circle
Nodal Officer by REHBU,
Corporate Centre.
Nodal
• Record of movement of Officer,
Deed of Mortgage should REHBU, CC
be kept at REHBU,
Corporate Centre, Circle
Sl. PROCESS ONUS TO
and the concerned Nodal
Branches/ CPCs. Officer,
• This clause needs to be
iii. Additional Clause LHO
for Arrangement added as para 11 in the Branches /
Letter (Annexure- existing arrangement CPCs
IMGC-d) letter (generated through
LOS) and para thereafter Branches /
needs to be amended CPCs
manually till developments
completes in LOS duly
vetted by the borrower(s)/
Guarantor(s).
iv. Additional Clause• This clause needs to be
for Agreement added in the existing loan
(Annexure-IMGC agreement (generated Branches /
-e) through LOS) manually till CPCs
developments completes
in LOS, duly vetted by the
borrower(s).
5 The Guarantee Fee plus applicable Goods and Services Branches /

Tax (GST) recovered from the customers must be credited CPCs
to BGL Account No 4899464 (IMGC Guarantee Fee
Recovered Account) maintained at Madam Cama Road
Branch (8586). While crediting the proceeds loan account
number should be used as reference number for
reconciliation purpose. Only credit entry will be allowed to
this BGL account.
Calculation of GST (Goods and Services Tax) for

Guarantee Fee:
Bank will be liable to pay GST on amounts recovered from

customers. Further, Bank is eligible to take 50% of GST
paid to IMGC. Considering ITC impact, calculation of GST
Sl. PROCESS ONUS TO
and recovery of Guarantee Fee from the customers will be
(Basic Guarantee Fee + 9%) + 18% of the same.
Assuming Guarantee Fee Rs 100 and current GST rate

18% Total amount to be recovered from the customer will
be:
(100 + 9%) + 18% = Rs 128.62 = Rs 129.00 (rounded to

nearest rupee)
6 Disbursement will be done as per the terms and conditions Branches /
of sanction. CPCs
7. IMGC will maintain a record of loans sanctioned for IMGC,

developer under construction property and advise Nodal Nodal
Officer, REHBU CC regarding reaching the threshold limit Officer,
set out in MACS. In turn Nodal Officer, REHBU CC will REHBU, CC
advise the Circle Authorities to stop financing of Home
Loan under this scheme in those projects till further
clearance from IMGC.
8 On 10th of every month, information related to Home Loans Nodal
sanctioned/ disbursed in immediate previous month will be Officer,
provided to IMGC as per format agreed with IMGC along REHBU, CC
with Guarantee Request (Annexure-IMGC-g). The required
data will be provided by BID/LOS team based on separate
product code opened for the scheme.
9 IMGC Team will conduct sanity check of the data and IMGC
intimate Nodal Officer at REHBU, CC if there are any data
error.
10 Nodal Officer at REHBU, CC will arrange revised data Nodal
points if any to IMGC. Officer,
REHBU, CC
11 For all accepted Guarantee Request, IMGC will issue IMGC
Guarantee Issuance Letter (Annexure-IMGC-h) and raise
single invoice (Annexure-IMGC-i) with complete details.
12 Nodal Officer REHBU, CC will reconcile the invoice and Nodal
make payment within (7) seven working days from the Officer,
REHBU, CC
Sl. PROCESS ONUS TO
receipt of the invoice to IMGC by debiting the BGL Account
No 4899465 (IMGC Guarantee Fee Paid Account).
13 For those accounts where IMGC has not accepted the Nodal
Guarantee Request, Guarantee Fee will be returned to the Officer,
respective Branches/ CPCs for onward payment to the REHBU, CC
Customers.
14 Upon receipt of the Guarantee Fee, IMGC will sign and IMGC
issue the Form of Deed of Mortgage and Deed shall be sent
back to Nodal Officer, REHBU, CC
15 Nodal Officer at REHBU, Corporate Centre will keep a copy Nodal
of Form of Deed of Mortgage at Corporate Centre for record Officer,
purpose and send the original document directly to REHBU, CC
concerned branch.
The Branches/ CPCs are required to keep the same with

the Home Loan security documents Branches /
CPCs
16 Nodal Officer at Circle Level and REHBU, Corporate Nodal
Centre are required to reconcile the BGL accounts as Officer,
mentioned above on monthly basis. REHBU, CC
17 Post raising of invoice, IMGC team will take out a sample IMGC
from the invoiced lot along with branch codes and inform
the Nodal Officer, REHBU, CC for conducting PAR (Post
Approval Review).
18 Nodal Officer, REHBU, CC will inform the Nodal Officer of Nodal
respective LHO. Officer,
REHBU, CC
Nodal Officer of respective LHO will arrange to Post
Approval Review of physical files by IMGC Officials making
co-ordination with the respective CPCs/ Branches and
IMGC.
19 IMGC Team will conduct PAR exercise and share the IMGC
findings to Nodal Officer, REHBU, CC
CLAIM ON IMGC ON ACCOUNT OF DEFAULT OF LOAN ACCOUNT:
20 IMGC will report the default period for all the cases on IMGC
monthly basis to Nodal Officer, REHBU, CC
Sl. PROCESS ONUS TO
21 After expiry of the default period, the Branches/ CPCs shall Branches /
make a demand upon the IMGC by submitting a Demand CPCs
Certificate (Annexure-IMGC-f) along with Housing Loan
information sheet (Annexure-IMGC-J) and required
documents.
22 Nodal officer at Circle will collate and verify all Demand Nodal
Certificate raised by Branches/ CPCs and submit it to Officer,
REHBU, Corporate Centre confirming that it is duly filled, LHO
completed in all respect, every month. Record of all
Demand Certificate should be kept at the Branches/ CPCs
and Circle level.
23 Upon receipt of Demand Certificate, Nodal Officer at Nodal
REHBU, Corporate Centre will collate all and submit to Officer,
IMGC every month REHBU, CC
24 IMGC will review the documents and would revert to Nodal IMGC
Officer, REHBU, CC in case of any discrepancy.
25 Within (10) working days of receipt of the Demand Branches /
Certificate, IMGC can sought additional information. The CPCs
Branches/ CPCs must submit the required information to
IMGC failing which IMGC shall not process the Demand
Certificate
26 Upon receipt of Demand Certificate, which is completed in IMGC
all respect in terms of Mortgage Guarantee Agreement and
to the satisfaction of IMGC, the IMGC will make payment of
Guaranteed amount within (30) working days of receipt of
the Demand Certificate
27 Claim amount received from the IMGC will be kept in BGL Nodal
A/C No 4899466 (IMGC CLAIM RECEIVED ACCOUNT) Officer,
maintained at Madam Cama Road Branch (8586) and the REHBU, CC
details of such accounts will be uploaded on REHBU,
Corporate Site
ALL THE ABOVE ANNEXURES ARE PLACED IN PART II UNDER HOME
LOAN TO NON-SALARIED SEGMENT – DIFFERENTIAL OFFERING
RECOVERY AND APPROPRIATION:
28 The CPCs/ Branches will apply the waterfall mechanism as Branches /
described in the Circular for appropriation of loan amount CPCs
recovered from the borrower.
Sl. PROCESS ONUS TO
29 Before Final Closure of loan account out of the recovery, Branches /
sale of property, insurance claim, compromise, settlement CPCs
etc., the CPCs/ Branches will apply the water fall
mechanism as described in the Circular and send the
information to Circle Nodal Officer.
The Circle Nodal officer will verify the details in accordance Nodal
with the appropriation mechanism and send it to Nodal Officer,
Office, Corporate Centre. LHO
30 Nodal Officer at REHBU, Corporate Centre will release the Nodal
claim amount which is kept in BGL A/C 4899466 (IMGC Officer,
CLAIM RECEIVED ACCOUNT) after obtaining REHBU, CC
confirmation from IMGC regarding appropriation is as per
the defined mechanism
31 After applying the defined waterfall mechanism, if there is Branches /
a case where claim amount received from IMGC needs to CPCs
be returned to the IMGC, for all such cases the CPCs/ Nodal
Branches will inform the Nodal Officer, REHBU Corporate Officer,
Centre with full details and in turn the claim amount parked LHO
in BGL A/C 4899466 (IMGC CLAIM RECEIVED Nodal
ACCOUNT) will be returned to IMGC. Officer,
REHBU, CC
Annexure III
Mutually Agreed Credit Standards
Any exceptions or deviations from the product norms or mutually agreed
minimum credit standards as mentioned hereunder is not permitted.
If the Branch/CPCs wants to avail mortgage guarantee on a loan which has an

exception or deviation(s) from the product norms or internal credit appraisal
standards of the Bank and as set out hereunder, the Branch/CPCs needs to send
complete details of such deviations along with mitigating factors which justify
approval of the deviation for perusal of the IMGC. The IMGC may, at its sole
discretion, approve mortgage guarantee on such loan after review of loan details
along with exception and mitigation. The details of Mutually Credit Standards are
as under:
Description Norms
Target a) Applicable for all professionals, businessmen and self-
Segment employed Borrowers who do not appear in the caution list
or negative list maintained by the Creditor Institution, if any
in accordance with its internal policy and Applicable Law.
b) Salaried borrower drawing salary from a regular
employment for a minimum period of two continuous
years. Professionals who are employed pursuant to a
contract or a retainer may be exempted from this
requirement. The receipt of salary or emoluments accruing
on account of such regular employment or contract or
retainer to be through banking channels.
c) A businessman or a self-employed borrower, should be
engaged in carrying out his business for a period of at least
3 years.
d) There may be a combination of self-employed and
salaried Borrower where income of such salaried borrower
is required to be clubbed with income of self-employed
borrower for the purpose of eligibility. In such scenarios,
the salaried borrower is to be appraised as per internal
appraisal standards of the Bank.
Description Norms
Loan Purpose a) Any loan or advance to a Borrower for the purpose of
construction, repairs, or up-gradation of a house or
residential property or purchase of residential property and
construction thereupon or reimbursement for the
acquisition of a house or a residential property up to 12
(twelve) months from the date of acquisition or acquisition
of a house or residential property or both i.e. house and
residential property as evidenced in a Loan Agreement
secured by a Valid Mortgage on the Property or takeover
of housing loans from other Banks and Housing finance
companies.
b) The Property may be acquired either in the name of an
individual or jointly in the name of an individual and his
proprietorship firm, subject to the condition that the share
of the individual in the Property is not less than 50%.
Eligibility A. Individual
If the Borrower is a professional, businessmen or self-
employed (“Individual”) he must be over 18 years of age and
shall have a risk assessment grade of 6 or below on a scale
of 1 to 10 (Grade 1 being the least risky) in accordance with
the Bank’s risk scoring model.
B. Entity
If the Borrower is a Proprietorship firm or a Partnership firm,
such Entity:
a) shall be in existence for a period of at least 3 years
preceding the date of availing the Housing Loan;
b) shall have earned a Net Profit in each of the 2 years
preceding the date of availing the Housing Loan;
c) shall not have breached any provisions or defaulted in
repayment of borrowings or loans in relation to any of its
financing arrangements with the lenders.
C. Jointly
If the Property is acquired jointly by an Individual and an
Entity, the Bank shall ensure that either
Description Norms
a) the Entity is an existing borrower of the Bank or
b) does not have any outstanding credit facilities or
borrowings.
Loan Amount a) Minimum: INR 20,00,000 (Twenty lakhs)
b) Maximum: INR 5,00,00,000 (Five crores)
c) Where the Loan Amount in relation to the Housing
Loan(s) exceed INR 5,00,00,000 (Five Crores), the
Creditor Institution shall seek a specific written approval
from the Guarantor and the Guarantor may, on a case-to-
case basis, and at its sole discretion, and subject to the
validation of credit, legal and technical appraisal
undertaken by the Bank, consider issuing a mortgage
guarantee for such Housing Loan(s).
Permissible Loan Amount Maximum Permissible
loan to value LTV Ratio (as per RBI)
ratio (“LTV Up to INR 30,00,000 (Thirty lakhs) 90%
Ratio”) Above INR 30,00,000 and up to 80%
INR 75,00,000 (Seventy-Five
Lakhs)
Above INR 75,00,000 (Seventy- 75%
Five Lakhs)
LTV Norms a) LTV Ratio shall be the maximum permissible ratio as
notified by RBI from time to time.
b) An increase in LTV Ratio on account of a Housing Loan,
where loans are extended for funding various insurances
cross-linked to collateral may be permitted subject to such
increase being within the maximum permissible LTV Ratio
set by RBI.
Valuation for For a resale Property, which is ready for possession, the
the purpose of value of the Property for the purpose of calculating the LTV
calculating the Ratio must be the realizable value.
LTV Ratio
For Under Construction Property, the value of the Property,
for the purpose of calculating the LTV Ratio, shall be the
Description Norms
value as per the Flat Buyers Agreement and the value of the
amenities which are charged on a one-time basis and are
realizable in nature (for instance, development charges,
electrical fittings, etcetera).
Equated 1. EMI to NMI Ratio is the ratio of all EMI’s of all outstanding
Monthly loans availed by the Borrower including the proposed loan to
Installments to the Net Monthly Income (“NMI”). NMI is the monthly
the Net equivalent of net annual income. Net Annual Income is to be
Monthly calculated after reducing income tax from gross income.
Income Ratio
(EMI to NMI
Ratio)
2. Standard EMI to NMI Ratio to be maintained by the
Creditor Institution at various income levels is as follows:
Net Annual Income EMI / NMI
Ratio
Up to INR 1,20,000 20%
From INR 1,20,000 up to INR 3,00,000 30%
From INR 3,00,000 up to INR 5,00,000 55%
From INR 5,00,000 up to INR 8,00,000 60%
From INR 8,00,000 up to INR 10,00,000 65%
Above INR 10,00,000 70%
c) An additional EMI to NMI Ratio up to an extent of 15% is

permitted above the standard EMI to NMI Ratio, where
mortgage guarantee is obtained and is subject to the
following conditions:
i. Minimum Loan Amount is INR 20,00,000;
ii. Minimum Net Annual Income is INR 3,00,000; and
iii. Risk assessment grade of 6 or below on a scale of 1
to 10 (Grade 1 being the least risky) in accordance
with the Creditor Institution’s risk scoring model.
d) Further, the EMI to NMI Ratio is allowed to increase
beyond the standard EMI to NMI Ratio where loan amount
Description Norms
is increased to include the amount of premium on
insurance product(s) that Borrower has availed from Bank
and that is / are linked with or pertaining to the Housing
Loan
Nature of a) Loan up to INR 20,00,000 only term loan facility (No
facility overdraft facility);
b) Loan above INR 20,00,000 and up to INR 3,00,00,000
both term loan and overdraft facility; and
c) Loan above INR 3,00,00,000 only term loan facility (No
overdraft facility).
Loan Tenor Repayment will be in the form of equated monthly instalments
and (“EMI”) with the loan repayment tenor restricted up to the
Repayment earlier of:
a) 30 years from the date of sanction of the loan; and
b) Age of 70 years of the income contributing borrower,
However, interest applied during the moratorium period
should be serviced during the moratorium period.
Home Interiors 20% of the cost of the Property or INR 50,00,000, whichever
and furnishing is lesser, may be permitted to be utilized towards interiors and
included in the furnishings of the house which inter-alia include wardrobe,
value of the modular kitchen, floorings, fixtures and fittings. However, the
Property. maximum loan amount will continue to be restricted to the
extent of the stipulated LTV Ratio. For calculation of LTV
Ratio, the cost towards interiors and furnishing will be added
to the value of the Property.
Co Borrower All co-owners of the Property shall be the co-borrower to the
norms Housing Loan. Only immediate family members (i.e. spouse,
parent(s), children and siblings) may be permitted as co-
borrower or guarantors to the Housing Loan. Housing Loans
with unrelated co-borrowers or guarantors shall not be eligible
for a mortgage guarantee unless approved by a person
designated as a Deputy General Manager (“DGM”) or above
with the Bank.
Description Norms
Income Assessment will be done based on a documented proof of
Assessment income and income tax returns (“ITR”) filed by the self-
for self employed Borrower.
employed
Income Salaried Borrower
Estimation
Norm Component Clubbing Norm
Fixed portions of 100%
salary component
Variable Based on average of last two
including years
reimbursement
Self Employed Borrower

Component Clubbing Norm
Net Profit 100% as per the latest
ITR can be considered.
Though three years’ ITR
collected
Depreciation 100% of minimum of
average of last three
years and latest can be
considered
Expected rental from Can be considered,
proposed house net of however such income to
taxes be capped at 100% of
main income as per ITR
Agriculture Income 100% as per ITR
Rental Income 100% as per ITR, capped
to main income as per
ITR
Note:
Any disproportionate increase in the income of more than 20
% is required to be examined judiciously
Description Norms
Obligation a) All outstanding obligations including but not limited to all
Norms loans, borrowings and financial indebtedness are to be
considered as obligations irrespective of balance or tenor.
b) If there exist outstanding loans from other financial
institutions a credit information report to be considered or
a credit report to be taken on record for the purpose of
appraisal as per the prevailing standards of Bank.
c) Any indication of an outstanding loan as per the financial
statement or bank statements of the Borrower which
qualifies to be considered as an obligation for calculating
the EMI to NMI Ratio as per internal appraisal standards
of the Creditor Institution, whether reflecting in Credit
Information Report, has to be appropriately dealt by the
Banks as per its internal appraisal standards.
Security a) Valid Mortgage of the Property. If the Property is owned
jointly by the Individual and the Entity, a guarantee is
required to be taken from such Entity.
b) Bank must obtain first and exclusive charge over the
Property financed through equitable mortgage or
registered mortgage with deposit of original title
documents. Any deviation must be highlighted to the
IMGC at the time of Guarantee Request to the IMGC. The
Bank may accept additional collateral to secure the loan,
however the Bank must create equitable mortgage or
registered mortgage over the Property for the purpose of
which the loan is granted.
c) The Property has to be complaint with collateral policy of
the Bank.
Valuation Valuation must be undertaken by empaneled agencies.
Norm For below mentioned loans, valuation must be undertaken by
at least two empaneled agencies as per the prevailing
standards of Creditor Institution:
Description Norms
i. Loans above INR 1,00,00,000 other than projects
approved under Real Estate (Regulation & Development)
Act,2016
ii. Loans above INR 5,00,00,000 for projects approved under
Real Estate (Regulation & Development) Act,2016
Legal Norms At least one legal title investigation report (“TIR”) is required
to be obtained from empaneled agency/lawyers
As per the prevailing standards of Bank, two legal title
investigation reports (“TIR”) are required to be obtained for
the following:
i. Loans above INR 1,00,00,000 other than projects
approved under Real Estate (Regulation & Development)
Act,2016
ii. Loans above INR 5,00,00,000 for projects approved under
Real Estate (Regulation & Development) Act,2016
Further, two TIRs are also required in transactions involving a
power of attorney or a gift deed or a lost document. Certified
true copy of all the Property documents of the previous two
ownership registrations and all Property documents registered
within the preceding three years shall be take on record.
Documentation For salaried Borrowers,
Norms a) Latest salary slips or original salary certificate from the
employer.
b) Filed Income Tax Returns for the preceding two years or
Form 16.
For self-employed Borrowers,

a) Acknowledgement of Income Tax Returns for the
preceding three years, however income shall be
considered as per the latest filed Income Tax Return,
depreciation and proposed rental income may be added to
the Income, subject to asset verification;
b) Tax challan of payment of advance tax; and
Description Norms
c) Credit report in case of outstanding loans from other
financial institutions, wherever required as per the
prevailing standards of Bank.
If the LTV Ratio is more than 75 %, the period between filing
of two ITRs must be at least nine (9) months.
Verification Detailed pre-sanction survey is required to be mandatorily
Norms conducted by the Creditor Institution for all Borrowers and the
guarantors with respect to the Housing Loan. Pre-sanction
surveys are based on detailed guidelines as per prevailing
norms of Bank. Property survey is to be conducted
mandatorily by the Bank while pre- sanction survey at
business or workplace and residence can be done by either
the Bank or a competent external vendor or outside agency
appointed by Bank.
Other Checks a) Verification of Know Your Customer (“KYC”) and credit
information reports obtained from registered credit
information companies (“Credit Information Reports”) for
Individuals.
b) Verification of Credit Information Reports for the Entity.
c) Verification of the willful defaulter list maintained by the
RBI.
d) Check the Central Registry of Securitization Asset
Reconstruction and Security Interest of India (“CERSAI”)
database.
Fraud Control Creditor Institution to follow the guidelines on ‘Safeguard
Against Frauds and Preventive Vigilance’ for measures
against frauds as per its prevailing credit standards.
Additional Due a) Pre-sanction survey by branch or the Central Processing
Diligence Centre and is scrutinized by the Branch Manager.
Norms for High b) Verification of Permanent Account Number/Income Tax
Value Housing Returns /Form 16 and salary certificate, verification of
Loans residence, office address and due diligence basis KYC,
(Housing Credit Information Reports, etc.
Description Norms
Loans of INR c) Substantial increase or decrease in current income to be
1,00,00,000 probed into and evidenced.
and above) d) For self-employed borrowers - Audited financials for the
preceding 3 years to be scrutinized.
e) Due diligence to be undertaken on Builders and sellers
and disbursement are to be made into sellers or builders
bank accounts, as the case may be.
f) One or two valuations & legal reports as per the Valuation
& Legal Norms of the Bank
g) Search report for intervening period at the time of
equitable mortgage.
h) CERSAI search is required to be conducted.
Banking No specific norms on banking habits. Good banking habits
Quality Norms practiced by the Banks and avoids poor banking discipline.
Credit Bank uses the services of Transunion CIBIL Limited – a
Information registered credit information company to obtain Credit
Reports Information Reports
Norms
A Borrower’s credit score is determined basis his repayment
of loans and dues and includes credit cards dues. A
Borrower’s account may be treated as ‘Account in Default’ if
one or more of the following conditions are met:
• If the amount outstanding is due for more than 30 days;
• If the amount outstanding is due for more than 60 days in
the preceding twelve months;
• If the asset is classified as “SUB” (Substandard), “DBT”
(Doubtful), “LSS” (Loss) or “SMA” (Special mention
account)
Relaxations / Exemptions - The Borrower may be
exempted, and the aforementioned conditions relaxed if:
• There is only one overdue monthly payment in the
preceding 24 months.
Description Norms
• There is only one credit card default (settled or otherwise)
in the preceding 5 years and there are no instances of over
dues on any other loan account or credit cards.
Deviation and appropriate authority
Nature of Amount < Amount Involved >
facility Involved INR INR 10,000
10,000
Credit Card Chief Manager or Assistant General
higher authority Manager (“AGM”)
or higher authority
Non-Credit AGM or higher DGM or higher
Card authority authority
Note on deviations
1. No deviations are permissible if the default/overdue/write
off amount exceeds INR 50,000
2. Deviations approving authority may approve the deviation
only after satisfying himself / herself that the borrower has
not defaulted willfully. The approving authority must also
ensure there is no history of multiple
defaults. Facts considered for approval of the deviation to be
recorded in the loan approval note.
Extra precaution may be warranted for loans with higher
recent ‘enquiries’ and also for evaluating Borrowers with
credit score of less than 650 or risk index of 1 or 2.
Negative Area No areas are earmarked as negative area for funding.
Guidelines However, compliance to sanction plan are required to be
checked by the Bank.
Geographical The Property shall be located in an area where there is an
Limit existing branch of the Creditor Institution for servicing and
collection of the Loan Amount.
Developer A. Builder Selection Criteria/Process
Under a) Eligible Builders: Engaged in the business of construction
Construction of Property for at least 5 years or a member of the State
Description Norms
Property (for Chamber of Housing Industry or The Confederation of
approved Real Estate Developers Association of India or SPV/SPC
projects) for residential project with good record of key promoters;
b) Reputed and experienced promoters;
(For Builder c) No material outstanding legal proceeding of any nature
Tie-Up) including in relation to default, tax evasion, land disputes
etc.;
d) Satisfactory report from other banks and financial
institution where loan may have been availed;
e) If the builder has no past experience in residential projects
an administrative approval is required from a person at the
level of DGM or above with the Bank.
B. Project Selection Criteria

a) Project is scheduled to be completed within a period of 36
months, else an approval from the DGM is required.
b) Builder is required to have invested at least 15 % of the
project cost.
c) Consolidated search report and title investigation report
and consolidated valuation report is required to be
obtained.
d) A title search report for the project is required to be
obtained once in every 12 months along with an Inspection
on regular basis (mentioning stage and level of
construction)
e) Only construction linked disbursement is permitted where
the Bank has a tie-up arrangement with the Builder.
f) Centrally approved projects from the list of all approved
projects by SBI on its website are to be considered. For
non-approved projects a TIR and a Valuation Report are
to be recorded for the underlying project.
Developer For projects not evaluated under developer or project
Under approval process, Bank to comply with its internal appraisal
Construction standards for all such individual loan application where
Description Norms
Property (for project is not evaluated under developer or project approval
other projects) process, including satisfactory legal and technical appraisal
of the project.
Developer The Guarantor and the Creditor Institution shall monitor and
Under ensure compliance of the concentration of the Housing Loans
Construction guaranteed under the Master Guarantee and may redefine
Property- them from time to time, as may be mutually agreed to by the
Concentration Parties.
Risk The agreed concentration threshold limits in relation to the
Monitoring and Housing Loans guaranteed under the Master Guarantee is
Control set forth:
a) Developer Under Construction Portfolio – shall not exceed
50% of all the loans guaranteed under the Master
Guarantee.
b) Single Developer Group – shall not exceed 10% of all the
loans guaranteed under the Master Guarantee
c) Single Project – shall not exceed 20% of all the loans
guaranteed under the Master Guarantee
Special Qualifying norms for builder
scheme to a) Builder should have a minimum experience of 5 years in
builder (PRE- the construction of Property;
EMI paid by b) The Builder should have delivered at least 2 completed
builder during projects;
under c) The Builder should have delivered at least 200 apartments
construction or residential units; and
period) d) The Builder entity must be a profit earning entity;
Qualifying norms for project
e) The cost of the flat or apartment or a residential unit must
be at least INR 20,00,000
f) The Housing Loan shall be approved by person
designated as a General Manager or above.
Pro rata Qualifying norms for builder
disbursement - a) Builder should have a minimum experience of 5 years in
Developer the construction of Property;
Description Norms
under b) The Builder should have delivered at least 3 completed
construction projects;
property c) The Builder should have delivered at least 500
(where full apartments or residential units.
upfront d) The Builder entity must be a profit earning entity;
contribution
from borrower Qualifying norms for project - The cost of the flat or apartment
not received) or a residential unit must be at least INR 25,00,000
(FMPOS)
Disbursement a) Construction linked disbursement for Under Construction
Norms Property is validated by a certificate from engineer or
architect and site inspection by a Bank employee.
b) In case of a residential project launched/ developed by
govt./ statutory authorities, the disbursement is made as
per payment schedule instead of construction linked,
provided such authorities have no past history of non-
completion of projects. The authority of approval of such
project vests with GM.
c) Physical verification of Property is mandatory before
each disbursement.
d) In case of a direct purchase from Builder, disbursement
is made directly to the account of the Builder and in case
of a resale, it is made in favor of seller through an account
payee cheque. This cheque is not delivered to the
Borrower or its representative.
Multiple a) A loan may be sanctioned to a Borrower, who has availed
Housing Loans of only one Housing Loan as per Credit Information
Reports from registered credit information companies.
b) In case of more than one Housing Loan availed by the
Borrower, shall be selectively approved as per the
internal risk assessment policy of the Bank.
c) The IMGC will issue only one mortgage guarantee per
Borrower i.e. Bank has not availed mortgage guarantee
for the same borrower previously unless the second
Description Norms
guarantee is extended on the same Property viz. a top-
up or improvement and extension. This norm is not
applicable where the previously existing mortgage
guarantee is issued by a lender other than Bank
Property Property insurance is mandatory.
Insurance
Limit a) Loan amount will be increased by the premium and a
enhancement separate account under SBI Suraksha loan will be opened
due to SBI Life b) Loan of SBI Life premium not taken into account for
Insurance arriving at LTV Ratio on Housing Loan.
Policy c) Loan for premium will carry the same rate of interest as
that of Housing Loan
d) EMI to NMI ratio will increase to the extent caused by
addition of premium amount to the loan amount
e) IMGC will not guarantee non-housing loans as per existing
regulations.
Take Over Housing Loans eligible for take-over are required to be
Norms in "Standard Account" with satisfactory repayment history.
relation to Such Housing Loans need to be backed by an interim
Housing Loans security and as per norms set out by the Bank.
Eligible Lenders
a) Scheduled commercial bank including private banks,
foreign banks, financial institutions and housing finance
companies registered with the National Housing Bank.
b) A public-sector undertaking, or an organization established
by the state or central government lending on behalf of its
employee.
Other Conditions:
a) Due diligence of the Borrower and the seller or builder
should be undertaken;
b) Under Construction Property may be permitted subject to
no undue delay;
c) Borrower should have serviced EMI's regularly;
Description Norms
d) Valid documents should be made available for the
Property;
Permissible Amount:
a) A permissible amount will include an outstanding amount,
prepayment charges and other processing charges.
b) In case of a partly disbursed loan, balance amount is to be
paid to the Builder.
For Repair / Renovation loans
a) An additional loan may be given for the renovation and
improvement of the Property, where the Property has been
delivered to the Borrower. The original term of such
Housing Loan may also be increased;
b) No top-up permitted for Under Construction Property or
where possession is not obtained
c) End use of such loan to be for renovation or improvement
d) Loan tenor & LTV norms as applicable to other Home
Loans
Others a) Housing Loans to Builder for purchasing Property in their
own projects and/or Housing Loans for purchase of
Property from close relatives are approved as an
exception on a case-to-case basis only.
b) Validity of sanction is for three months, post which the
process is required to be undertaken again.
Annexure-IV
Agreed Standards
I. Contact Information
The Creditor Institution shall endeavor to keep collection records of all Borrower
contact and correspondence, terms of arrangement and any other
communication/action taken to collect on the Housing Loan; including without
limitation evidence of customer contact such as phone call notes, letters, notices,
visit reports, system trails etc.
II. Delinquency Contact and Loan Delinquency Resolution Options
In respect of a Housing Loan that is in Default, the Creditor Institution shall comply
with any or all of the following to maximize collection efficiency.
(a) document the reason for non-payment.
(b) establish Formal Contact with the Borrower if payment is not received by the due
date of the payment. Any promise to pay (“PTP”) obtained from the Borrower
should be tracked for payment.
(c) issue payment reminder notices to the Borrower after the due date of the missed
payment.
(d) engage in ongoing communication attempts with the Borrower until Borrower
contact, or account resolution.
(e) work with the Guarantor to design solutions, as appropriate and mutually agreed,
to mitigate the loss by considering the following options:
(i) firstly, payment of all delinquent installments within a negotiated time period;
(ii) secondly, retention programs including modification of loan terms (interest
rate, repayment terms, waiver of additional interest or charges) resulting in
the Housing Loan becoming current and the Borrower retaining the
Property. The Creditor Institution shall consider any reasonable proposal by
the Borrower to bring the Housing Loan current within a reasonable time
frame before or after initiating legal proceedings.
(f) conduct visits to the Borrower at their residence or office as well as send
awareness letters explaining the consequences of the legal action.
(g) consider a liquidation program including private sale, etc. resulting in the
liquidation of the Housing Loan in the event the Housing Loan cannot be brought
current.
(h) refer the Housing Loan to the litigation department for further investigation when
fraud is suspected.
III. Delinquency Contact after ninety (90) days of the Housing Loan being in Default
(a) SARFAESI. The Creditor Institution shall
(i) issue a notice of demand to the Borrower under SARFAESI to enforce the
mortgage of the Property secured for a Housing Loan, after such Housing Loan
is classified as NPA by the Creditor Institution;
(ii) promptly and appropriately reply to the Borrower’s reply or representation to the
notice of demand as above, if any;
(iii) immediately seek action under sub- section 13(4) of SARFAESI and make
application under section 14 of SARFAESI to take physical possession of the
Property;
(iv) file a caveat petition, wherever the Credit Institution deems it fit, to ensure that
the Creditor Institution is heard in proceedings initiated by the Borrower or anyone
acting for and on behalf of the Borrower against the Creditor Institution before the
Debt Recovery Tribunal, and notify the Guarantor of any applications/ appeals
pending before the Debts Recovery Appellate Tribunal in respect of the Housing
Loan; and
(v) subject to the Borrower making an application before the Debts Recovery
Tribunal challenging any action taken by the Creditor Institution under
SARFAESI, the Creditor Institution shall endeavor to complete sale of the
Property within eighteen (18) months from the month of initiating action to enforce
security interest under SARFAESI.
IV. Provision of all available information and documents in the Demand Certificate
The Creditor Institution shall provide all available information and documents for
actions in I to III above to the Guarantor in the Demand Certificate as laid out in
the Mortgage Guarantee at the time of submitting a demand.
BACK TO DIFFERENTIAL OFFERINGS
Home Top Up Loan
1. Please clarify whether we need to take into consideration the existing Home
Plus loans for determining eligibility of Home Top-Up Loan?
Ans: Yes.
2. (a) Will the co-applicants/ guarantors of existing Home Loan individually be

eligible for a loan under Home Top-Up?
(b) Can new applicants (who were not part of underlying home loan) join as
borrower/ guarantor to shore up the loan eligibility for Home Top-Up Loan?
Ans. (a) The applicant/co-applicants, who are the owners/co-owners of the

property have to mandatorily join the Top-up loan. However, co-
borrowers/guarantors in the underlying Home Loan, who are not the co-owners
of the property, may opt for not joining the Top-up loan.
(b) Yes, Home Loan borrowers may add close family members such as Spouse,
children, Parents and siblings as co-borrower/guarantor in Top-up Loan, even if
they are not part of the existing Home Loan.
3. Whether the income of guarantor (which was clubbed with the borrower’s
income for arriving at the eligible Home Loan amount) may also be included at
the time of sanction of Home Top-Up Loan?
Ans. Yes. Eligibility of the Home Top-Up Loan must be assessed in the same
manner as was done for the Home Loan. But applicants with a net annual income
below Rs. 3 lacs are not eligible for Home Top-Up Loan.
4. In case of original Home Loan, equitable mortgage was not created as the
borrowers offered adequate liquid collaterals in lieu of it. Whether the borrowers
will be eligible for Home Top-Up for the same property?
Ans. No. The product ‘Home Top-Up’ has been designed on the concept that with
time the value of the residential unit will appreciate, and, on the other hand, the
regular repayment will bring down the Home Loan outstanding. This creates an
opportunity to unlock the value by giving a loan against the current gap between
the current value of the property less margin and current home loan outstanding.
So, in case a Home Loan has been granted without mortgage of the relative
immovable property, Home Top-Up Loan cannot be extended.
5. Whether SBI Staff Members are eligible for Home Top-Up Loan? Whether they
are eligible for any concession?
Ans. The employees of our Bank can also be extended Home Equity Loan subject
to the following conditions:
i) Maximum deductions on account of repayment of all borrowings from the Bank

and other sources including deductions on account of the proposed loan should
be restricted to 60% of their gross emoluments.
ii) Interest application will be done on compounding basis with monthly rests as
in the case of loans to the public.
iii) Other terms and conditions will be the same as is for the public.
There is no provision for concessions in the rate of interest for Home Top-Up
Loans to Staff Members.
6. Can we give Home Top-Up Loan to Home Loan customers of other banks after
taking over of the home loan and after creation of valid mortgage immediately
instead of waiting for him to service his account regularly for another 1 year at
our Bank after take-over by us?
Ans. Yes. Repayment record of the proposed borrower in the other Bank/FI must
be taken into consideration. Stipulation of satisfactory repayment record of one
year does not mean that the repayment record has to be that in our Bank only.
7. In case of a Home Loan given to two unrelated borrowers. Whether approval
of DGM is required for sanctioning Home Top-Up Loan to them?
Ans. Cases of unrelated borrowers will be dealt with in the same manner as is to
be done for sanctioning a Home Loan. If necessary permission for unrelated co-
borrowers was obtained from the appropriate authorities for the underlying home
loan, no fresh permission for Home Top-Up loan will be necessary.
Annexure-2
SBI Home Top Up Loan- Application Form
Current Current Current

photograph of photograph of photograph of
1st applicant 2nd applicant 3rd applicant
Name: Name: Name:
To,
State Bank of India
_____________
Dear Sir/Madam,
I/We have availed Home Loan of Rs. (Rs. only) from State Bank of
India as per the details furnished below. I/We need funds for the purpose
of_________I/We, therefore, request you to sanction loan of Rs-________
(Rupees________________________________________) under SBI Home
Top-Up Loan Scheme. I/We hereby undertake that the funds raised through this
loan will not be used by me/us for speculative purposes or in trading and
business.
i (a) Existing Home Loan account

number
(b) Home Loan availed in (Year)
i Existing Home Top-Up or Home plus or

i Home Equity account number, if any
i Savings Bank/ Current Account

i Number
i
i Personal details of 1st applicant:
v
-
a Age(years) Marital
Status
No. of Dependents Education

al
Qualificati
ons
Current
Employment/Occupation
Current Residential
Address & contact no.
i Personal details of 2nd Applicant:

v
-
b Age(years) Marital
Status

al
Qualificati
ons
Current
Current Residential
i Personal details of 3rd Applicant:
v
-
c Age(years) Marital
Status

al
Qualificati
ons
Current
Current Residential
v Salary account is maintained with Yes / No

SBI
v Loan required by me/us under SBI Rs.

i Home Top-Up
(Rs.__________only)
(Minimum Rs. 2 lacs, Maximum
Rs. 5 crores)
v Type of facility for SBI Home Top- Term Loan/Overdraft

i Up Loan
i
(Maximum permitted overdraft
facility is Rs.2 crores)
v Mode of Repayment Check-off/ECS/S.I./PDC

i
i
i
i Loan repayment period in months

x
(Maximum up to the residual
tenure of underlying Home Loan)
x Details of income
Annual Present Present Net

Income Gross monthly
during the monthly income (NMI)
previous income (Rs.)
Financial (Rs.)
Year (Rs.)
1st
Appli
cant
2nd
Appli
cant
3rd
Appli
cant
Guar
anto
r
Total
x EMI obligations towards existing loans other than

i Home Loan/Home Plus/Home Equity/Home Top-
Up Loan mentioned above, if any.
Declaration:
1. I/We declare that all the particulars and information given in the application
form are true, correct and complete and that they shall form the basis of any loan,
State Bank of India, decides to grant me/us.
2. I/We undertake to inform SBI regarding any future changes in employment/

residential addresses/contact numbers, and to provide any information that the
Bank may require.
3. I/We confirm that I/ We do not have any other repayment liability towards any
bank/lender other than that mentioned above. I / We confirm that if I /we avail of
any credit facilities with any other bank in future, I/ we will furnish the details to
State Bank of India immediately.
4. I/ We authorize the bank to credit all sums received by the bank or standing to
the credit in my /our name jointly or severally to the loan account, if necessary.
I/We confirm that the funds will be used for stated purpose and will not be used
for speculative purpose.
5. I/We also understand that the sanction of the loan is subject to the execution
of documents as per the Bank’s requirements. I/We shall repay the loan together
with interest as per the repayment programme advised by the Bank.
6. I /We agree that the Bank has a right to make such enquiries about me/us as
it thinks fit though its employees/ representatives authorized to make such
enquiries.
7. I /We further confirm and give my/our express consent to State Bank of India
for disclosing information about this loan to the Credit Information Bureau of India
(CIBIL) and other institutions approved by the Government of India / Reserve
Bank of India.
8. I/We enclose the personal asset and liability statement at annexure-A.
Signatures of the applicants
1.__________________________ 2. _________________________
Name ( ) Name ( )
3.__________________________
Name ( )
Place:
Date:
(Note: All co-owners of the property in the underlying Home Loan account are
required to join as borrowers / co-borrowers in the proposed loans)
*Strike off whichever is not applicable
List of enclosures:
(i) Cheque in favour of the Bank for Rs. as processing fee @0.40% of
the loan amount plus applicable GST subject to a minimum of Rs 10000/- and
maximum of Rs 30000/- plus GST taxes).
(ii) Proof of current address (i.e., photocopies of recent Telephone Bills/ Electricity
Bill/ Property tax receipt/ Passport/ Voter ID Card/Aadhar Card (if it contains the
current address)/ Income or wealth Tax Assessment Order/Copies of Registered
leave & license agreement/Lease Agreement/Letter from reputed employer)
(iii) Proof of business address for non-salaried individuals
(iv) Latest salary slips or salary certificate with latest Form-16 or acknowledged
copy of IT return. In case of Businessmen and professionals latest acknowledged
copy of IT return and Balance Sheet (Audited Balance Sheet if annual sales
turnover is more than Rs.45 lacs)
(v) Copy of Possession certificate of the underlying residential unit and latest
house/property tax paid receipt.
(vi) Statement of Bank Account / Passbook for last six months
(vii) Statement of loans, if any availed from other Banks/FIs.
Annexure-‘B’
PERSONAL ASSETS AND LIABILITIES STATEMENT
Description of immovable property
(Value in Rs.)
House/Flat No. Address of the property Value of the property and amount
of encumbrance, if any
(area of land and
house)
Other liquid assets
Description Value Description Value Description Value
NSCs PF Gold
Ornaments
PPF
Mutual Shares/ Others

Fund Units
Debentures (Please
specify)
Total: Rs.
Liabilities
Description amount Description Amount
Home Loan Other

Loans
Home Plus, Personal

Home Loan
Equity
and/or
Home Top-
Up Loan
Car Loan PF Loan
Total: Rs.
I certify that the above information is true and correct. Xerox copies of relevant
papers evidencing the ownership of above noted assets are enclosed.
(Name of the applicant/guarantor)
Brief Opinion Report
After perusal of the relative documents and on discreet enquiries made by me it

is observed that Shri/Smt./Kum _________________________ aged ____years,
resident of ____________________________________ is a person of integrity
and has capacity to repay the Home Top-Up loan of Rs.________.applied for.
His / Her Networth is Rs._____________.
Market value of immovable property (a)
Other liquid assets (b)
Total (a+b=c)
Less liabilities (d)
Net-worth (c-d)
Processing Officer Sanctioning Officer / Branch or CPC Head
Place:
Date:
Annexure - C
SBI Home Top-Up Loan – Specimen Appraisal Form
Applicant Name of the applicant(s)

number
Guarantor Name of guarantor
(Note: All co-borrowers and guarantors of the existing Home Loan must join as
borrowers and guarantors)
ii) Date of application (dd/mm/yyyy):
iii) Amount of loan, requested by the borrowers - Rs.
iv) Details of existing Home Loan account -
Account number
Date of sanction
Type of facility Term Loan / Overdraft
Interest rate type Floating /Fixed
Original loan tenure (in

number of months)
Remaining loan tenure (in

number of months)
Sanctioned Home Loan

amount
Present outstanding in Home
Loan account (Drawing Power
in case of SBI Maxgain)
Possession certificate obtained Yes / No
(If No, Reject)
Equitable mortgage created on
(If EM has not been created,

reject)
v) Repayment record of existing Home Loan
Date of commencement of
EMI
Amount of EMI, Rs.
Number of EMIs that have

(Should be minimum 12 )
fallen due till date
Number of EMIs paid till date
Number of due EMIs

outstanding as on date (c)-(d)
(If more than 1, reject)
vi) Repayment record of other loans (if applicable)
Nature of loan Limit (Rs.) DP (Rs.) Outstanding Irregularity
I II III IV V
(If any loan is irregular because of default in stipulated monthly repayment, loan
may be rejected.)
vii) Proposed limit under SBI Home Top-Up:
a Outstanding amount in existing Home Plus Rs.
or Home Top-Up account, if any.
(Maximum two SBI Home Top-Up/Home
Plus are allowed to run simultaneously)
b Date of sanction of last loan under SBI
Home Top-Up (or Home Plus)
c Time gap since sanction of last loan under ___________________________
SBI Home Top-Up (If less than 1 year, reject.)
d Amount proposed under this proposal Rs.
e Proposed total limit under Home Top-Up Rs._______________(Should not
(including earlier Home Top-Up (a+d) exceed Rs.5 crores)
viii) Loan eligibility on the basis of property value -
a Valuation done by
(Name of empaneled valuer)
b Date of valuation report
c Remaining expected life of the building
under normal circumstances
d Area of the house/ flat in sq. ft.
e Rate per square foot as per the valuation
report
f Realizable value of the property Rs.
considered for this proposal, by the
recommending official.
g ______% of the fair property value in (f)
above
h Total of DP/outstanding of home loans
i Total of DP/ outstanding of existing home
equity/ home plus account
j Eligible loan amount (g-h-i) based on
property value
k Whether all the taxes and dues are paid Yes/No.
(If all the taxes and society dues are
not paid proposal should not be
entertained)
ix)
a Security type ** Extension of Existing EM/

Bank’s lien on the Title Deeds and
Right of Set-off
** Strike off whichever is not
applicable
b Loan tenor _________ months
(Loan tenure should not exceed
remaining tenor of Home Loan)
x) Loan eligibility based on EMI / NMI ratio
a Present net monthly income (excluding EMI

repayment obligations)
b Total amount of EMIs being paid presently
c Total of present amount of EMIs that are proposed

to be closed by the borrower out of this loan
d Net of existing amount of EMIs considered for loan

calculation (b-c)
e Is salary account maintained with us Yes / No
f Whether this loan is required by the borrower as Term Loan / Overdraft

Term Loan or as Overdraft
g Applicable Rate of Interest
h EMI per Rs. One Lac as per the applicable interest

rate in ‘g’ above for the No. of EMIs payable for this
loan.
i Maximum permissible EMI that can paid out of
present net monthly income, as in ‘a’.
j Available portion of income for meeting

EMI of this loan , ( i-d)
k Loan eligibility as per the stipulated EMI /

NMI ratio. Rs. (j x 100000/h)
xi) Recommended loan amount –
(Lowest among iii, viii-j, and xi-k above)
(Min. Rs. 2 lacs, Max. Rs.5 crores)
xii) Documents evidencing change in the status of the customer (e.g., Address,
Telephone Number, Income, Repayment Obligation) have been verified.
xiii) Pre-sanction inspection report - Adverse features found / not found.
(If found write comments on risks involved and risk mitigation measures)
xiv) Documentation – (List out the documents to be obtained)
A) Arrangement letter
B) Memorandum of Loan Agreement For Personal Loan under

SBI Home Top-Up Scheme
C) _____________________________
xv) Processing fee: Rs.
xvi) Total indebtedness including this proposal: Rs.
Recommending Official Sanctioning Official
Name: Name:
Designation: Designation:
Date: Date:
Annexure -D
Arrangement Letter– SBI Home Top-Up Loan
From,
STATE BANK OF INDIA To,
.........................BRANCH Shri/Smt./Kum.
....................................... 1).....................................................
2).....................................................
3)………………………………….
Reference No.: Date:
Dear Sir/Madam,
Personal Segment Advances:
SBI Home Top-Up Loan: Rs______________
With reference to your application dated………… for Personal Loan under SBI
Home Top Up scheme, we hereby sanction you a SBI Home Top Up Loan limit
of
Rs................................(Rupees......................................................................only
) to you on the following terms and conditions.
2. Purpose
The loan is sanctioned to you for the purpose as stated in your application.
Please note that the loan amount should not be used for speculative, trading or
business purposes.
3. Facility type: Term Loan / Overdraft
(Please strike off whichever is not applicable)
daily outstanding debit balance in your account at monthly rests:--
The effective rate of Interest on the loan outstanding will be charged at the rate
interest on the account(s) either on the entire outstanding or on a portion thereof
as it may fix for any irregularity including non-observance or non-compliance of
terms and conditions of the loan, for such period as the Bank deems it necessary
and charging of such enhanced rate of interest shall be without prejudice to the
Bank's other rights and remedies.
Borrower shall be deemed to have notice of change in the rate of interest when
the changes are notified at/displayed at the branch notice board or published in
a newspaper or in the website of the Bank or made through the statement of
account / passbook.
5. Repayment:
The loan is to be repaid in equated monthly installment of Rs_________/-

commencing from ………………. (Date).
Drawing Power in the Overdraft limit will be reduced on monthly basis to the
extent of principal component of EMI (as per annexure). Surplus amounts
credited in the account shall be adjusted against the principal only and interest
has to be serviced every month. If the interest applied at the end of each month
is not serviced, the account will show irregularity. Subsequent amounts credited
to the account will first be adjusted towards the ‘irregularity’ (towards interest
amount outstanding) and the drawing power in the overdraft limit will stand
reduced accordingly. (Strike off if not applicable)
Your liability to the bank will be extinguished only when the outstanding in the
loan account becomes Nil on payment of all amounts together with interest,
compound interest, additional interest and all monies there on at the rate
applicable thereto.
6. Interest rate in case of default –
If the irregularity exceeds EMI or Installment amount, for a period of one month,
then penal interest (compounded on monthly basis) will be recovered @ 2% p.a.
(over and above the applicable interest rate) on the overdue amount for the period
of default, for any reason, including a bounced cheque/ECS/SI. Besides, the
Bank shall also charge a penalty, the rate of which shall be decided by the Bank
from time to time, for every bounced cheque/ ECS/SI for any reason whatsoever
in addition to the enhanced rate of interest as applicable (present penalty amount
– Rs.250/- for every bounced cheque/ECS/SI) and also entitled to initiate such
other proceedings as available under law of the land.
7. Pre-closure / Pre-payment charges: NIL
8. Security*:
a) Extension of mortgage of the land and building/flat situated at

__________________________________________ for which the loan has
been sanctioned, valued at Rs.________________ belonging to
Shri/Smt./Kum.______________________________ S/o / W/o / D/o
b) Extension of mortgage of the land and building / flat situated at
__________________________ valued at Rs.________________ belonging to
Shri / Smt. / Kum.__________________________ S/o / W/o / D/o (Guarantor)
_____________________________ and Shri / Smt. /
Kum.______________________ S/o / W/o / D/o (Guarantor)
c) Cases where existing mortgage is not extended - The title deeds deposited
with the Bank as security for the Home Loan will continue to be deposited with
the Bank till liquidation of loan under this letter. Your liability to the Bank under
this loan facility should be fully extinguished on scheduled date.
d) Third Party Guarantee of ........................................……............
......................................................................................................................
......................................................................................................................
......................................................................................................................
(* Strike off the clause which-ever is not applicable)
9. In the event of the Bank proceeding against the residential unit which was
offered as security for Home Loan under SARFAESI act, the Bank shall be at
liberty to exercise its right of set off in respect of the surplus sale proceeds, if any,
for the amount due under the loan facility offered under this letter.
10. Insurance:
The house / flat shall be insured comprehensively for the market value covering
shall be borne by you.
11. Inspection:
The Bank will have the right to inspect, at all reasonable times, your property by
an officer of the Bank or a qualified auditor or a technical expert as decided by
the Bank and the cost thereof shall be borne by you.

All legal and other expenses, like solicitor’s and lawyer’s fees, valuers’ fees,
insurance premia, stamp duty, registration charges and other incidental expenses
incurred in connection with the loan shall be borne by you. Periodic
13. Disbursement:
a) No further charge has been created on property mortgaged to the Bank

and a valid extension of mortgage (equitable or registered if equitable
mortgage is not possible) is created in favour of the Bank for this loan.
b) All the security documents prescribed have been executed by you/co-

applicant(s)/guarantor(s).
c) The loan will be disbursed as under *
*(Strike off whichever is not applicable)
Term Loan: Term loan account in your name will be debited and the amount so
debited will be credited to Savings Bank/Current account as per your instructions.
Overdraft: Cheque book will be issued for operation of the account on overdraft
basis. Under no circumstances the drawings in the Loan account will be allowed
to exceed the Drawing Power fixed in this regard.
government and/or other Authorities in respect of this transaction.
partially) unconditionally without prior notice (a) in case the limits/part of the limits
are not utilized by you, and/or (b) in case of deterioration in the loan accounts in
any manner whatsoever, and/or (c) in case of non-compliance of terms and
conditions of sanction.
b) The Bank shall have the authority to disclose/share your Credit information
to/with Information Companies formed under the Credit Information Company
(Regulation), 2005, as to the loans granted to you and the nature of the securities
given by you, the guarantees furnished to secure the said loans whether fund
based or non-fund based, your creditworthiness and any other information which
the RBI may consider necessary for inclusion in the Credit Information to be
collected and maintained by Credit Information Companies, and the Bank shall
not be liable in any manner to you and guarantors for providing the information
as aforesaid to the Information Companies.
c) Please arrange to submit duly signed copy of this letter as a token of

acceptance of the arrangement within ____ days from the date of this letter.
Yours faithfully,
Asst. General Manager / Chief Manager / Branch Manager
Received the original. I / We, undersigned agree to the terms and conditions as
set out in this letter.
Borrower(s)
Date & Place
Guarantor(s)
Date & Place:
Annexure-E
(SPECIMEN OF MEMORANDUM OF LOAN AGREEMENT FOR
PERSONAL LOAN UNDER SBI HOME TOP UP LOAN SCHEME)
(To be stamped as an Agreement + Power of Attorney + Indemnity as per the

Stamp Act of the respective states and not be attested)
To,
STATE BANK OF INDIA PLACE:
.......................... Branch
DATE:
Loan Agreement
Whereas, State Bank of India, a body corporate constituted under State Bank of
India Act 1955, having its Corporate Centre at Madame Cama Road, Nariman
Point, Mumbai-400 021 having one of its Branch Offices
at………………….(hereinafter called the “the Bank” which expression shall
include its successors and assigns) having, at the request, of the person(s) listed
below under the head Name(s) of the borrower(s) (hereinafter, called “the
Borrower(s)” which expression shall include his/her respective heirs, executors,
administrators and assigns) granted the Borrower(s) a Personal Loan limit
mentioned against the head Loan amount under the scheme SBI Home Top Up
Loan for the purpose stated below ((hereinafter called “the loan”) , it is agreed on
the basis of details mentioned below
(i) Name(s) of the borrower(s)
Applicant Name in full Father’s/Husband’s Age Residential address

No. name in full
i
ii
iii
Borrower(s) address for receiving notices under this agreement:
(a) Postal Address: __________________ (b) Fax No with area code –

___________________________
__________________ (c) E-mail address ________________
__________________
PIN Code _________
(ii) Purpose of Loan: ________________________________________
(iii) Loan amount: Rs._______________, (Rupees

_____________________________)
(iv) Type of facility: Overdraft /Term Loan (Strike off whichever is not applicable)
(v) Loan Tenor (A): _____________ months.
(vii) Number of Equated Monthly Instalments (EMIs) (A-B): ________
(viii) Amount of each EMI: Rs._____________
(IX) Interest rate* – Floating interest rate The effective rate of Interest on the loan
outstanding will be charged at the rate of ……% (spread) above RBI’s Repo Rate
which is …. % p. a as on 01st day of current calendar quarter. The present
effective rate of interest being …% p. a calculated on daily balance of the loan
amount at monthly rests, subject to the interest rate reset on the 1 st day of every
calendar quarter, on the basis of the prevailing RBI Repo Rate. The spread is
sum of Credit Risk Premium of ……% and other cost including operating cost.
The Bank shall at any time and from time to time be entitled to change Credit
Risk Premium when borrower’s credit assessment undergoes change. Also,
other cost including operating cost can be altered periodically at Bank’s discretion
(x) Date of deposit of Title Deeds by the borrower(s) with the Bank for securing
Home Loan availed: ____________________
(xi) Description of property mortgaged by the borrower(s) to the Bank by

depositing Title Deeds mentioned above, where on the extension of charge is
proposed to be made:
Flat / House No.
Name of the building
Plot No.
Street Name
Name of the area
City
PIN Code
Electricity consumer No.

/Connection details
Carpet area, Sq. Ft
Built up area, Sq. Ft
Super Built-up area, Sq.

Ft
Bounded by
On the East
On the West
On the North
On the South
2. In consideration of the grant of the said Loan and continuance of the said
facility for such time as the Bank may deem fit, I / we, “the Borrower(s)” do hereby
irrevocably and unconditionally agree and undertake, so as to bind myself /
ourselves, my / our heirs, executors, administrators, estates, assigns and effects
as follows, viz.,
(i) The Borrower(s) undertake to keep deposited, the title deeds pertaining to
the property described above deposited by him / her / them with the Bank
with the purpose and intention of creation of Mortgage in favour of the Bank
for securing Home Loan availed by him / her / them from the Bank for
funding acquisition of the said property by him / her / them during the
currency of loan availed by him / her / them under SBI Home Equity scheme
also under this agreement,
(ii) The Borrower(s) undertake that he/she/they will not sell assign, mortgage,
charge or in any way encumber or alienate the said flat / house / land
property described above or any part thereof / consumer
durables/furnishings so long as he/she/they are indebted to the Bank in the
said loan account without prior permission of the Bank in writing, duly
signed by the Competent Officer. Competent Officer for this purpose will
be the Head of the branch/office of the Bank where my/our Home Loan/
Home Top Up Loan is maintained.
(iii) The Borrower(s) undertake to obtain prior No Objection Certificate from the
Bank before letting out / giving on leave and licence of the said property
described above.
(iv) The disbursement of the amount of the loan shall be at the Bank’s absolute
discretion. The loan will be disbursed as under:-
In case where the facility type is Term Loan: Term loan account in the
Borrower(s)’ name will be debited and the amount so debited will be credited to
Savings Bank/Current account of as per the Borrower(s)’ instructions.
In case where the facility type is Overdraft: Drawing Limit will be made available
by the Bank in the designated current account of the Borrower(s) maintained with
the Bank. The Borrower(s) will be allowed to draw, through cheques/Other debit
instruments authorized by the Reserve Bank of India, from the account up to the
Drawing Limit or the Drawing Power whichever is lower. Drawing Power will be
calculated after deducting stipulated repayment of the part of the principal amount
at stipulated intervals.
(v) Total loan tenor (A) will be as mentioned above, from the date of document
execution by the Borrower(s) including a moratorium period(B) as
mentioned above. The Loan is to be repaid in Equated Monthly Installment
(EMIs) as mentioned above commencing from one month after completion
of moratorium, on or before 7th day of every month. The equated monthly
installments also include interest component.
In case of overdraft type of facility, drawing power in the overdraft account will be
reduced in accordance with the stipulated repayment schedule, and the
Borrowers will keep the drawings within the prevailing drawing power.
In case of Term Loan, the Borrower(s)’ liability to the Bank will be extinguished
only when the outstanding in the loan account becomes Nil, on payment of
residual amount, if any. In case of overdraft facility, the Borrower’s liability to the
Bank will continue till the loan account is closed.
(vi) Interest will be charged by the Bank on the outstanding debit balance in the
Borrower(s)’ loan account at the rate of interest mentioned above.
other cost including operating cost can be altered periodically at Bank’s discretion
period or both consequent upon revision in interest rate. The Bank shall be
entitled to charge at its own discretion such enhanced rate of interest on the
account(s) either on the entire outstanding or on a portion thereof as it may fix for
any irregularity including non-observance or non-compliance of terms and
conditions of the loan, for such period as the Bank deems it necessary and
charging of such enhanced rate of interest shall be without prejudice to the Bank's
other rights and remedies. Borrower shall be deemed to have notice of change
in the rate of interest when the changes are notified at/displayed at the branch
notice board or published in a newspaper or in the website of the Bank or made
through the statement of account/pass book.
Penal interest in case of default : If the irregularity exceeds EMI or Installment

amount, for a period of one month, then penal interest ( compounded on monthly
basis) will be recovered @ 2% p.a. (over and above the applicable interest rate)
on the overdue amount for the period of default, for any reason, including a
bounced cheque / NACH / ECS / SI. Besides, the Bank shall also charge a
penalty, the rate of which shall be decided by the Bank from time to time , for
every bounced cheque/ ECS / SI for any reason whatsoever in addition to the
enhanced rate of interest as applicable (present penalty amount – Rs.250/- for
every bounced cheque / NACH / ECS / SI).
(vii) The Borrower(s) agree to service pre-EMI interest applied every month within
7 days of application of interest during the moratorium period.
(viii) The Borrower(s) declare and confirm that the amount of the loan or the
balance then outstanding shall become payable at once in case of death of
anyone of the Borrowers. In case of death, the Bank may, at its discretion,
continue the loan provided sufficient collateral security is furnished by the legal
heirs of the deceased borrower/surviving borrower(s) or some satisfactory
arrangement for repayment acceptable to the Bank has been made by the
Borrower(s)’ legal heirs/surviving borrower(s).
(ix) The Borrower(s) shall arrange for the payment of the equated monthly
instalments from his/her/their monthly salary or in whatever manner deemed fit*
or by debit on the due dates from the Current /Savings Bank account with Branch
/ or any other Branch where he / she / they may hold the account singly or jointly
and to appropriate the same in repayment of the said loan and interest.
The Borrower(s) shall execute in favour of the Bank a letter of authority,
addressed to his/her/their employers to recover and pay to the Bank the equated
monthly instalment from his / her / their salary every month*.
* Delete if not appropriate.
x) On demand the Borrower(s) agree to deliver to the Bank post-dated cheques/

debit authorizations/ any other money transfer instrument authorized by the
Reserve Bank of India and acceptable to the Bank (hereinafter referred to as
Cheques) for payment of monthly instalments and warrant that the cheques will
be honoured on first presentation. Any non-presentation of a cheque due to any
reason will not affect the Borrower(s)’ liability to pay the monthly instalments or
any other sum. The Borrower(s) agree to forthwith replace the cheques/issue
fresh cheques, if required by the Bank. The Borrower(s) shall not be entitled to
call upon the Bank to refrain from presenting any cheque for payment and if
he/she/they do so, the Bank shall nevertheless be entitled to present the cheque
for payment and in the event of dishonour the provisions under the Negotiable
Instruments Act, shall apply.
xi) The Borrower(s) declare and confirm that on his / her / their retirement, the
outstanding amount of the loan sanctioned to him / her / them will become
repayable at once. The Bank may, at its discretion, continue the loan provided
satisfactory arrangement for repayment, acceptable to the Bank has been made
by the Borrower(s).
xii) In the event of cessation of Borrower(s)’ business / service with his / her
/ their employers by way of resignation or otherwise (except as a result of death
or retirement), the Borrower(s) undertake to repay to the Bank forthwith on
demand the balance principal amount of the loan, or the balances then
outstanding whichever is higher.
xiii) In the event of the Borrower(s) ceasing to be in business/service of

his/her/their employer whether by retirement, resignation, death or by operation
of law or for any other reason or cause whatsoever and howsoever the Bank shall
be entitled at its discretion, to write to the Borrower(s)’ employers to appropriate
and set off (i) any amount which may then be payable by the employers to the
Borrower(s) whether by way of salary, allowances, bonus, other remuneration or
any payment (whether ex-gratia or otherwise) whatsoever and (ii) any amount
that may be standing to the credit of any account which the Borrower(s) may have
with the employers or with the Bank, either singly or jointly, towards repayment
of the balance that may be then remaining due and payable by the Borrower(s)
in his/her/their said loan account together with interest thereon at the applicable
rates up to the date of such repayment. Any such appropriation made by the Bank
or Borrower(s)’ employers shall be conclusive and binding on the Borrower(s)
and his/her/their estate both in and out of court. In any event borrower(s)’ liability
to make repayment of the entire dues immediately shall remain valid till the entire
amount with applicable interest as up to the date of payment has been realised
by the Bank whether by way of recovery from the borrower(s)’ employer or
otherwise.
xiv) The Borrower(s) undertake to maintain the flat/house in good tenantable

repair and condition at his/her/their cost at all times so long as he/she/they is/are
indebted to the Bank and that the borrower(s) shall ensure that the Bank’s
security is not in any way jeopardised. The borrower(s) we shall duly and
punctually pay the charges, if any, payable to the Co-operative Housing
Society/condominium association and also all the municipal / revenue taxes,
charges, rates, cesses etc. from time to time payable by him/her/them in respect
of the flat/house/land property described above. The Bank shall be at liberty to
inspect the flat/house/land at any reasonable time and the Borrower(s) shall
furnish all such information/particulars whatsoever as and when called upon to
do so by the Bank .The borrower(s) shall provide the required no-objection
consent for creating a charge on the property secured for the Loan, from the
Society/Condominium or any other permissions by any authority necessary for
creating the security in favour of the Bank.
(xv) The borrower(s) shall at his/her/their cost insure and keep insured in
the joint names of himself/herself/themselves and the Bank the property
described above at all times against fire, flood, cyclone, typhoon, lightning,
explosion, riot, strike, earthquake risks and other acts of God for such other risks
for its full market value as desired by the Bank from time to time and shall
endeavour to get the building in which his/her/their flat is situated insured against
fire, flood, cyclone, typhoon, lightning, explosion, riot, strike, earthquake, risks
and other acts of God at all times by the Co-operative housing society/apartment
owner/association or any other body under whose control the building is vested.
The borrower(s) shall deliver copies of the insurance policies, cover notes,
premium receipts, etc., to the Bank . If the borrower(s) fail to effect such insurance
the Bank will be at liberty but not obliged to insure the said house/flat against fire,
flood, cyclone, typhoon, lightning, explosion, riot, strike, earthquake risks and
other acts of God and debit the premium and other charges to any of my/our
accounts with the Bank. The borrower(s) expressly agree and declare that the
Bank shall be entitled to adjust, settle, compromise or refer to arbitration any
dispute between the insurance company and the insured arising from or under or
in connection with any such policy or policies of insurance and such adjustment,
settlement, compromise or any award made on such reference to arbitration shall
be valid and binding on him/her/them. The borrower(s) further agree that the
Bank shall have a right to receive all moneys payable under any such policy or
under any claim made thereunder and to give a valid receipt therefor and that the
amount so received shall be credited to his/her/their loan account and the
borrower(s) will not be entitled to raise any question that a larger sum might or
ought to have been received or to dispute his/her/their liability for the balance
remaining due on such account after such credit.
(xvi) In the event of the Bank proceeding against the house property
described above which was offered as security for Home Loan under SARFAESI
act, the Bank shall be at liberty to exercise its right of set off in respect of the
surplus sale proceeds, if any, for the amount due under SBI Home Top Up loan.
(xvii) The borrower(s) agree and declare that notwithstanding anything

contained herein or in any other security documents the entire amount of the loan
or the balances then due shall, if so decided by the Bank, become forthwith due
and payable by him/her/them to the Bank, upon the happening of any of the
following events and the Bank shall be entitled to enforce its dues and security.
a) any instalment of the principal remaining unpaid for a period exceeding

one month after the due date for payment thereof has expired;
b) any interest including penal interest remaining unpaid and in arrears for
a period of one month after the same has become due whether demanded
or not;
c) any breach or default in the performance or observance of any of the
covenants contained in these presents and/or the security documents or
any other term or condition relating to the term loans;
d) entering into any arrangement or composition with his/her/their creditors

or committing any act of insolvency;
e) any execution or distress being enforced or levied against the whole or

any part of the borrower(s)’ property;
f) a receiver being appointed in respect of the whole or any part of the

borrower(s) property;
g) the occurrence of any circumstances which is prejudicial to or impairs,

imperils or depreciates or which is likely to prejudice, impair, imperil or
depreciate the security given to the Bank ; and
h) the occurrence of any events or circumstances which prejudicially or

adversely affect in any manner the borrower(s)’ capacity to repay the
amount due under the loan.
On the question whether any of the above event/s has/have happened, the
decision of the Bank shall be conclusive and binding on the borrower(s).
Provided always that the Bank may in its discretion refrain from forthwith
enforcing its rights under this Agreement in spite of the happening of the
contingencies aforesaid and provided further that the failure or delay by the Bank
in exercising any right, power or privilege hereunder or under any of the security
documents shall not impair/extinguish the same or operate as waiver of the same
nor shall any single or partial exercise of any right, power or privilege preclude
any further exercise of the same or the exercise of any other right, power or
privilege. The rights and remedies herein and in the security documents are
cumulative and not exclusive of any rights and remedies provided by the law.
xviii) The borrower(s) also agree that the Bank shall also be entitled to transfer
loan account to any of the branches of the Bank after giving due notice to
him/her/them.
xix) The borrower(s) shall abide by the terms and conditions of the sanction of
the loan to him/her/them as mentioned in the arrangement letter/sanction letter
which forms part of this agreement and also to the rules for such loans which are
now in force and also those which may be altered, revised, amended, added from
time to time by the Bank/the Reserve Bank of India/Central Government/State
Government.
xx) The undertakings, authority and agreements herein contained shall be

irrevocable so long as the borrower(s) continue to be liable to the Bank in the said
loan account.
xxi) The borrower(s) hereby further agree that as precondition of the loan/
advance given to him/her/them by the Bank, that in case of default in repayment
of the loan/advances or in the repayment of the interest thereon or any of the
agreed installment of the loan on due date/s, the Bank and/or the Reserve Bank
of India will have an unqualified right to disclose or publish his/her/their name(s),
details and photograph(s) as defaulter in such manner and through such medium
as the Bank or Reserve Bank of India in their absolute discretion may think fit.
xxii) The borrower(s) further agree that the Bank is at liberty to disclose/share
his/her/their Credit information to/with Information Company formed under the
Credit Information Company (Regulation), 2005, as to the loans granted to him /
her / them and the nature of the securities given by him/her/them, the guarantees
furnished to secure the said loans whether fund based or non-fund based,
his/her/their creditworthiness and any other manner which the RBI may consider
necessary for inclusion in the Credit Information to be collected and maintained
by Credit Information Companies and the Bank is not liable in any manner to
him/her/them for providing the information as aforesaid to the Information
Company.
xxiii) The borrower(s) agree that the Bank has absolute right to assign rights/
privileges under this agreement in favour of any person including securitisation
company or reconstruction company under the SARFAESI Act and on such
assignment, The borrower(s) will be liable to such assignee as if assignee is the
Bank/lender and assignee will have all rights against the borrower(s) and as well
as overall properties either given as security or otherwise to recover all
debts/liabilities payable by the borrowers under this agreement.
xxiv) Notwithstanding anything contained hereinabove, I/We confirm having
agreed that the Bank reserves the absolute right to cancel the limits (either fully
or partially) unconditionally without prior notice (a) in case the limits/part of the
limits are not utilized by us, and/or (b) in case of deterioration in the loan accounts
in any manner whatsoever, and/or (c) in case of non-compliance of terms and
xxv) The borrower (s) agree that In the event of any default in repayment of SBI
Home Top Up Loan or in the event of this SBI Home Top Up Loan not being
liquidated on due date, the Bank may apply and/or appropriate and/or set off any
amount that may be standing to the credit of any of his/her/their accounts with
any branch of the Bank in India or abroad and in whatever currency and/or retain
any securities deposited with the Bank including any title deeds of property
deposited for availing of any loan whatsoever till liquidation of any sum (whether
of principal, interest or otherwise) due to the Bank from me hereunder.
xxvi) The borrower(s) declare that he/she/they have understood all the terms and
conditions for the sanction of this loan and agree to abide by the same and also
by the rules and regulations which may be issued by the Bank in future from time
to time and in the event of his/her/their failing to do so, the Bank will have a right
to recall the advance without prejudice to the Bank’s right to take such appropriate
action as the Bank may deem it fit and proper.
xxvii) The borrower(s) further agree that in the event of their failure to repay
any or more instalment(s) at any point of time, the Bank may send written
reminder or make tele-call/SMS or depute an official to meet the borrower(s)
personally, all the incidental charges appurtenant thereto such as postage,
telephone/SMS charges, transportation charges, on actual, would be recovered
from the borrower(s).
POWER OF ATTORNEY
The Borrower(s) irrevocably constitutes and appoints the Bank to be the

Borrower’s true and lawful attorney to do and execute for and in the name and
on behalf of the Borrower(s) and where the Borrower(s) is /are more than one
individual jointly and severally, all or any of the following acts, deeds and things,
that is to say:
(i) To create extension of the existing mortgage to secure the
outstanding loan under this agreement together with interest and
costs debited from time to time.
(ii) To sign and register any document, deeds, form, contract,

agreement, transfer, acceptance, receipt and any other document.
(iii) To represent, appear, plead and compromise on behalf of the

Borrower(s) before any Govt. authority or local authority, court,
tribunal, whatsoever.
(iv) To demand, claim and receive any money payable to borrower(s)

from anybody else.
(v) To pay any tax, charges, premia, settle or compromise such disputes
etc. whatsoever on behalf of the borrower(s).
(vi) To open, close and operate any accounts with banks or institutions
whatsoever.
(vii) To attend and represent the Borrower(s) before any authority or

tribunal and for that purpose to sign execute and deliver all such
documents and make all such declaration as may be necessary;
(viii) Generally to act in the premises as fully and effectually with all intents
and purposes and to do all things as are necessary and which the
Borrower(s) would do if personally present;
(ix) For all and any of the purposes aforesaid to appoint a substitute or
substitutes.
The Borrower(s) hereby ratifies and confirms all the acts, things, deeds
performed or to be performed by the Bank or its nominees or substitutes in
pursuance of any of the aforesaid powers and the powers hereby conferred shall
not be determined or affected by the fact of the Borrower(s) acting personally or
through another in the premises;
The powers vested in the Bank shall be irrevocable and subsists in favour of the
Bank till all the dues of the Borrower(s) to the Bank are fully satisfied.
The aforesaid powers under the Clause may be exercised by the Bank in its sole
discretion but the exercise of the powers is not obligatory on the Bank.
GENERAL PROVISIONS:
Variation:
No variation of this Agreement shall be binding on any Party unless, and to the
extent that such variation is recorded in a written document executed by such
Party, but where any such document exists and is so signed such Party shall not
allege that such document is not binding by virtue of an absence of consideration.
Severability:
If any provision of this Agreement is invalid, unenforceable or prohibited by law,

this Agreement shall be considered divisible as to such provision and such
provision, shall be inoperative and shall not be part of the consideration moving
from either Party hereto to the other, and the remainder of this Agreement shall
be valid, binding and of like effect as though such provision was not included
herein.
Force Majeure:
Without prejudice to the provisions of this Agreement, the obligations of any Party
under this Agreement shall be suspended while any such Party (the “Affected
Party”) is prevented or hindered from complying therewith by any cause beyond
the reasonable control of the Affected Party. In such event, the Affected Party
shall give written notice of suspension as soon as reasonably possible to the
other parties (for the time being) to this Agreement stating the date and extent of
such suspension and the cause and likely duration thereof. If within 48 (forty
eight) hours from the receipt of such notice, a Party receiving the notice requests
of a meeting of the Parties (for the time being) to this Agreement, then such
Parties shall forthwith and in any event within 14 (fourteen) Business Days meet
and discuss the nature and likely duration of the circumstances and the extent to
which performance of the obligations of the Affected party shall be prevented or
hindered and what action may be taken to ameliorate or remedy the position.
Such Party shall take all reasonable steps within 30 (thirty) Business Days of the
force majeure event unless the parties agree to an extension of the said period
to ameliorate or remedy the position and shall communicate the same to the other
Party. Without prejudice to the foregoing generality the Affected Party shall not
unreasonably withhold its consent to any action suggested by any of such other
Parties. For the purposes of this Section, a force majeure event shall include:
(a) acts of God, including without limitation fire, storms, floods, earthquake or
lightning.
(b) war, hostilities, terrorist acts, riots, civil commotion or disturbances change in
governmental laws, orders or regulations adversely affecting or preventing due
performance by either party of its duties, obligations or responsibilities under this
Deed, embargoes, actions by a government, Central or State in India or
overseas, or any agency thereof, sabotage, explosions;
(c) strikes, lockouts or other concerted industrial action; or
(d) any other acts, occurrences, events or circumstances beyond the

reasonable control of the Party affected.
Notices:
Any notice or other communications to be given by one Party to any other Party
under, or in connection with, this Agreement shall be made in writing and signed
by or on behalf of the Party giving it. It shall be served by letter of facsimile
transmission (save or otherwise provided herein) and shall be deemed to be duly
given or made when delivered (in case of personal delivery), at the time of
transmission (in the case of facsimile transmission, provided that the sender has
received a receipt indicating proper transmission and a hard copy of such notice
or communication is forthwith sent by prepaid post to the relevant address set out
below) or five days after being dispatched in post, postage prepaid, by the most
efficient form of mail available and by registered mail if available (in the case of a
letter) to such party at its address or facsimile number furnished above in this
document, or such other address or facsimile number as such Party may
hereafter specify for such purpose to the other Parties hereto by notice in writing.
The Parties understand that some confidential information may be transmitted

over electronic mail and there are risks associated with the use of electronic mail,
which can include the risk of interception, breach of confidentiality, alteration, loss
or a delay in transmission, and that information sent by this means may be
susceptible to forgery or distortion and agree to accept the risks of distribution by
electronic mail.
Indemnification
The Borrower(s) hereto indemnifies and agrees to hold the Bank harmless from
and against all liabilities, obligations, losses, expenses, costs, claims and
damages (including all legal costs), whether direct or indirect, asserted against,
imposed upon or incurred by the Bank by reason of or resulting from any breach
or inaccuracy of any representation, warranty or covenant set forth in this
Agreement and / or any breach of any provisions of this Agreement by the
Borrower(s). The indemnification rights under this clause are independent of, and
in addition to, such rights and remedies, the Bank may have at law or in equity or
otherwise, including the right to seek specific performance, rescission, restitution
or other injunctive relief, none of which rights or remedies shall be affected or
diminished thereby.
Signed and delivered by :
Shri/Smt./Kum…………………………………
(Borrower) (Signature)
Shri/Smt.Kum…………………………………..
Signed for and on behalf of
State Bank of India by
Shri/Smt………………………………
(Dy. General Manager/Asst. General Manager/
Chief Manager/ Branch Manager (Signature)
Branch, an authorized officer of State Bank of India
Annexure-F
(To be stamped as an agreement in accordance with Stamp Act in force in the

State in which this document is executed. Not to be attested.)
GUARANTEE AGREEMENT FOR SBI HOME TOP UP LOAN
Place:
Date:
STATE BANK OF INDIA
…………………………
Dear Sir,
In consideration of the State Bank of India (hereinafter referred to as “the State

Bank”) having agreed to grant/granted at my/our request *SBI Home Top Up
Loan Limit /’SBI Maxgain’ (on Overdraft basis) of Rs…………….. (Rupees
………………...….………………………………..) by way of loan to
Shri/Smt/.Kum………………………………Son of /wife of/daughter of Shri
…………………. (Thereinafter referred to as “the Borrower”) for the purpose of
…………………………………………...
(Detailed particulars of property are to be stated)
*Delete whichever is not applicable
I/We Shri/Smt/Kum. …………………….…………Son of/wife of/daughter of Shri

……………………… and Shri/Smt/Kum………………………….….. son of /wife
of/ daughter of Shri ……………………………………………. residing at
…………………… …………………………… hereby guarantee repayment of all
money at any time payable by the Borrower to the Bank in respect of the said
loan made to the Borrower with interest thereon and the due performance and
observance by the Borrower of the terms pertaining to the loan including the Loan
Agreement dated………… executed by the Borrower in favour of the State Bank
and the terms and conditions contained in the agreement letter dated …………..
issued by the State Bank to the borrower (hereinafter called the said agreement)
and the payment of all costs and expenses incurred by the Bank in relation
thereto and I/we also agree to pay and make good to the Bank on demand all
losses, costs, damages and expenses occasion to the Bank by reason of non-
payment of the said monies, cost and expenses or any part thereof or the breach,
non-performance or non-observance of any of the terms under the said
agreement as aforesaid, subject to the terms and conditions hereinafter
contained:
That my/our liability under this guarantee is co-extensive with that of the Borrower
as if I/we were the principal debtor(s) of the Bank and the amount due under this
agreement will be recoverable from me/us without any recourse to the Borrower
and it shall not be obligatory on the Bank to call upon the Borrower to pay the
amount first or to take any action against the borrower before enforcing the
guarantee against me/us nor shall it be necessary for the Bank to join the
Borrower in any suit against me/us. I/We further agree that the guarantee given
thereunder is irrevocable and enforceable not withstanding any dispute or any
suit that may be pending between the Bank and the Borrower.
That the guarantee given shall be continuing one.
That on demand being made by the Bank for the payment of any amount under
this guarantee the same shall be paid without demur or protest by me/us and the
notice for the claim sent to me/us shall be conclusive of the amount due from
me/us under the terms of the guarantee.
The Bank shall be at liberty and without the consent or knowledge of me/us at
any time or from time to time to grant to the Borrower or any person liable for him
any time or indulgence and to determine enlarge or vary the amount of the loans
and advances to take or not to take and if taken to vary exchange or take other
security or release or part with any securities held or to be held by the Bank for
or on account of the loans and advances or any part thereof and to compound or
make any other arrangement with the Borrower or any person so liable with or
for the Borrower without releasing or discharging and/or in any manner affecting
my/our liability under the guarantee.
That the guarantee hereby given is independent and distinct from any security
that the Bank has taken or may take in any manner whatsoever whether it be by,
way of hypothecation, pledge and/or mortgage and/or any other charge over
goods, book debts, movables and other asset and/or any other property movable
or immovable and that I/We have not given the guarantee upon any
understanding, faith or belief that the Bank has taken and or may hereafter take
any or other such security and that notwithstanding the provisions of sections 140
and 141 of the Contract Act, 1872 or any other provision of that Act or any other
law, I/We will not claim to be discharged to any extent because of the Bank’s
failure to take any or other such security or in requiring or obtaining any or other
such security or losing, or parting with for any reason whatsoever including
reasons attributable to its default and negligence benefit of any other such
security or any rights to any or other such security that have been or could have
taken and in the event of the Bank so losing or parting with security the guarantor
(s) shall be deemed to have consented to acquiesce in the same.
That without prejudice to the effect in any manner whatsoever of the foregoing
clause, where the loans and advances are secured or intended to be secured in
any manner whatsoever by or over any property movable or immovable
whatsoever by way of hypothecation, pledge and/or mortgage of and/or any
charge over goods, book debts. Movable and other assets by or under any
agreement(s) or letter(s) or otherwise I/We will not be concerned in any manner
with any or other such security that the Bank has taken or proposes to take or
may take and that the Bank’s failure in requiring or obtaining any or other such
security or in the observance or performance of any of the stipulations or terms
contained in any agreement (s) if any or letter (s) and the default of the Bank in
requiring or endorsing the observance or performance of any of the said
stipulations or terms shall not have the effect of releasing me/us from my/our
liability and or of prejudicing the Bank’s rights or remedies against me/us under
the Agreement or otherwise.
That the Bank shall be at liberty to take other securities for the loans and
advances or any part thereof and to release or forbear to enforce all or any of its
remedies upon or under such securities and any collateral security or securities
now held by the Bank and that no such release or forbearance as aforesaid shall
have the effect of releasing me/us from my/our liability or of prejudicing the Bank’s
rights and remedies against me/us under the terms of the guarantee and that I/we
shall have no right to the benefit of any other security that may be held by the
Bank until the claim of the Bank against the Borrower in respect of the loans and
advances and of all the other claims (if any) of the Bank against the Borrower on
any other account whatsoever shall have been fully satisfied and then in so far
only as such security shall not have been exhausted for the purpose of realising
the amount of the said Bank’s claims and rateably only with other guarantors or
other persons if any entitled to the benefit of such securities respectively.
That notwithstanding anything contained in Section 133 of the Indian Contract

Act or in any other provisions of law. I/We will not claim to be discharged to any
extent because of the Bank varying any of the terms and conditions whether
contained in any agreement (s) or letter (s) and on which the loan has been made
to the Borrower and for this purpose and in particular any excess drawings over
and above the sanctioned limit of the loans and advances allowed by the Bank
at or without the specific request of the Borrower shall not discharge me/us from
my/our liability under this guarantee.
I/We hereby agree (s) that notwithstanding any variation made in the terms of the
Loan Agreement dated………. Or any other Agreement or letter inter alia
including variations in the rate of interest, extending the date of payment of the
instalments and on which the loan has been made or any composition made
between the bank and the Borrower or any agreement on the part of the Bank to
give time to or not to sue the Burrower or the Bank parting with any of the
securities given by the Borrower, I/We shall not be released or discharged of
his/their obligations under this guarantee provided that in the event of any such
variation or composition or agreement the liability of me/us shall not withstanding
anything herein contained be deemed to have accrued and I/We shall be deemed
to have become liable hereunder on the date or the dates on which the borrower
shall become liable to pay the amount/amounts due under the above referred to
Agreements as a result of such variation or composition or agreement.
That if the Borrower shall become insolvent, bankrupt or makes any arrangement
or composition with creditors the Bank (notwithstanding payment to the Bank by
me/us or any other person of the whole or any part of the amount hereby secured)
rank as creditor and may prove against the estate of the Borrower for the full
amount of all the Bank’s claims against the Borrower or agree to and accept any
composition in respect thereof and the Bank may receive and retain the whole of
the dividends, compensation or other payments thereof to the exclusion of all
my/our rights s guarantor (s) for the Borrower in competition with the Bank until
all the Bank’s claims are fully satisfied and I/we will not be paying off the amount
payable by me/us or any part thereof or otherwise prove or claim against the
estate of the Borrower until the whole of the Bank’s claims against the Borrower,
in respect of all the liabilities whatsoever have been satisfied and the Bank may
enforce and recover payment from me/us of the full amount payable by me/us
notwithstanding any such proof or composition as aforesaid.
I/We shall not stand discharged by transfer of the loan account of the borrower
from one branch to another and such transfer of the account shall not be deemed
as a variation of the terms of the contract.
That any notice by way of demand or otherwise may be given by the Bank to
me/us sending the same by post and addressed to me/us and the notice shall be
deemed to have been given at the time when it will be delivered in the ordinary
course of post and it will be sufficient in order to prove service of any such notice
and to prove that the envelope containing the same was posted and the certificate
signed by any officer duly authorised by the bank in this regard that the envelope
was posted, shall constitute such proof.
That I/we herein authorise the Borrower(s) to acknowledge the debt, on his behalf
also and any such acknowledgement or payment made by the Borrower(s) in
respect of the Loan, shall and shall always deem to extend the Limitation as
against the guarantor(s) also.
I/We agree that the Bank has absolute right to assign this agreement in favour of
any person including securitisation company or reconstruction company under
the SARFAESI Act and on such assignment, I/We will be liable to such assignee
as if assignee is the Bank/lender and the assignee will have all rights against
me/us and as well as overall properties either given as security or otherwise to
recover all debts/liabilities payable by me/us under the agreement.
That the guarantee herein contained shall not be determined or affected by the
death of me/us hereunder but shall in all respects and for all purposes be binding
and operative on my/our successor (s) heir (s) and assigns until repayment of all
moneys secured by and due to the Bank under the loan granted to the Borrower.
We further agree that I/we shall be jointly and severally liable to the bank for the
entire outstanding in respect of the loan and that the Bank shall be at liberty to
sue either or any of us in respect of such liability without joining the other or others
of us and notwithstanding any degree in any such suit subsequently to sue the
others of us and to proceed to judgement and execution at the option of the Bank
until its claim is fully satisfied.
I/We undertake and confirm that I/we have not been given, offered or promised
to be given directly or indirectly any gift, consideration, reward, commission, fees,
brokerage or any other inducement by the Borrower or by any other person for
the execution of this guarantee.
Signed and delivered by the said
Shri…………………………………………
(Guarantor)……………………………..
Shri…………………………………………
(Guarantor)………………………….and
Shri…………………………………………
(Guarantor)……………………………..
Place:…………..
Date:……………
BACK TO HOME TOPUP LOAN
SBI Reverse Mortgage Loan (RML)
1. Who is eligible for a Reverse Mortgage Loan?

Ans: An individual above the age of 60 years may avail of Reverse Mortgage
Loan either singly or jointly with the spouse (age of the spouse should be more
than 58 years).
2. My house/ flat is jointly owned by me and my spouse. Can I avail a Reverse

Mortgage Loan against it in my single name only?
Ans. No. Where the property is owned jointly, the RML should be availed in joint
names only.
3. The house/ flat is in my single name. Can I avail RML jointly with my spouse?
Ans. Yes. You have two options.

Option- I: RML in your single name
Option-II: RML jointly with your spouse.
4. My house/ flat has been rented out. Whether I am eligible for RML against the
same?
Ans. No.
5. I live in ancestral house which was inherited from my parents. Am I eligible for
RML for this house?
Ans. No. The residential unit should be self-acquired.
6. My house/ flat is valued Rs. 1 crore. How much loan I can get under RML?
Please explain how much shall I get in hand?
Ans. The eligible loan amount is 90% of the realizable value of the property. The
loan amount would include interest till maturity i.e., the present discounted value
of the sanctioned loan amount will be disbursed to you.
Example
Realisable value of the property: Rs. 1 Crore
Sanctioned Loan Amount 90% of Rs. 1 Crore= Rs. 90 lacs
Let us assume that RML is sanctioned for 15 years and current rate of interest is
12.45%
Present Discounted value of 50% of the loan amount is disbursed upfront in

lumpsum, the balance amount is paid in monthly or quarterly instalments.
Lumpsum disbursement will be Rs. 709290/
In addition to this, there will be monthly/ quarterly payout for next 15 years as
opted by you
Monthly payout: Rs.8595/

Quarterly payout: Rs. 25875/
So, you will get Rs.709290/ upfront (lumpsum payment) and monthly instalment
of Rs. 8595/- for 15 years or quarterly instalment of Rs. 25875/- for 15 years.
Or if you have opted for monthly/ quarterly payout only (without upfront lumpsum)
You will get Rs. 17190/ per month for 15 years or Rs. 51750/ per quarter for 15
years. After 15 years, your RML account will have a debit balance of Rs. 90 lacs
(payout +interest ), i.e the sanctioned RML amount.
7. What is the maximum amount of RML?
Ans. Rs. 1 crore.
8. I would like to avail a RML for my flat, but earlier Home Loan for the same flat
is yet to be liquidated. Am I eligible for RML?
Ans. The property should be free from all encumbrances. However, in case of
property purchased by availing Home Loan from SBI and mortgaged to SBI, it will
be considered for RML, subject to the closure of Home Loan account out of the
proceeds of RML (lumpsum payment).
9. My house, though in good condition, is 50 years old. Am I eligible for RML for
it?
Ans. The residual life of the property should be at least 25 years. The certificate
from Bank’s empaneled engineer/architect will be obtained for this purpose along
with the valuation of the property.
10. What does the tenure of RML mean as RML need not be repaid during the
lifetime of the borrowers?
Ans. Loan tenor under RML does not indicate a period by which loan need to be
fully repaid. It only indicates the period for which the loan amount is discounted
at a given interest rate for making payouts equivalent to the discounted value to
the borrower.
11. I am 63 years old. Can I get a RML for 5 years?
Ans. No. The Loan tenor for RML is as under

When loan is availed jointly with the spouse:
• If age of the younger of the borrowers is above 58 and up to 65 years: 20 years

only (option of 15/10 years not available).
• If age of the younger of the borrowers is above 65 years and up to 70 years: 15

or 20 years only (10 years option is not available).
•If age of the younger of the borrowers is above 70 years: 10/15/20 years as per
the borrower’s option.
ii) When loan is availed in single name:

•If age of the borrower is below 65 years: 20 years only (option of 15/10 years
not available).
•If age of the borrower is above 65 and up to 70 years: 15 or 20 years only (10
years option is not available).
•If age of the borrower is above 70 years: 10/15/20 years as per the borrower’s
option.
Note: Loan tenor is fixed for the age brackets and cannot be changed under any
circumstances.
12. Why the entire RML amount cannot be disbursed in one instalment upfront?
Ans. The RML scheme is aimed at bridging the shortfall in income of the aged
Homeowners. The utilization of the loan proceeds should be for sustenance i.e
to meet day to day expenses of the aged like medical expenses and other
personal expenses.
Also, a maximum of 50% of RML amount can be disbursed upfront if required by
the borrower to enable him/her to incur lumpsum expenses for repair/renovation
of house, hospitalisation etc.
13. How will the RML be repaid?

Ans.
i) The RML need not be repaid during the lifetime of the borrowers
ii) The RML shall become due and payable only when the last surviving borrower
dies or opts to sell the home, or permanently moves out of the home.
iii) The legal heirs of the borrowers will be provided with the first right to settle the
loan along with the accumulated interest with or without the sale of the property.
Else the RML outstandings will be recovered from the sale proceeds of the
property through an auction arranged by the Bank.
Iv) Borrowers themselves may repay RML with accumulated interest at any point
of time without any prepayment penalty.
14. Whether the spouse of the borrower is allowed to live in the flat/ house after
the death of the borrower in case RML was availed in singe name?
Ans. No. As there is no contract with the spouse, the property would be brought
for sale by the Bank to recover the loan, if the legal heirs do not come forward to
repay the loan and redeem the property.
15. Is there any interest concession for SBI Pensioners?

Ans. SBI Pensioners are extended a concessional interest rate of 1% below the
rate applicable to the public.
“Annexure A”
Future
value
(₹)
Monthly Quarterly
Interest
(%) / 10 15 20 10 15 10 15 20
Year s
11.50% 447 209 108 1364 642 33670 19537 11337
11.25% 454 214 111 1383 656 34434 20206 11857
11.00% 460 219 115 1403 672 35218 20900 12403
10.70% 468 226 120 1426 690 36184 21766 13093
10.50% 474 230 123 1442 703 36844 22364 13575
10.45% 475 231 124 1446 706 37012 22517 13698
10.25% 481 235 127 1463 719 37688 23137 14204
10.00
488 241 131 1483 735 38554 23939 14864
%
9.95% 489 242 132 1487 738 38730 24103 15000
9.75% 495 246 136 1504 751 39441 24770 15556
9.70% 496 247 136 1508 755 39621 24940 15698
9.50% 502 252 140 1525 768 40351 25632 16282
9.45% 503 253 141 1529 772 40536 25808 16431
9.25% 509 258 145 1546 786 41284 26526 17043
9.00% 516 264 149 1567 803 42241 27453 17843
8.95% 518 265 150 1572 807 42435 27643 18007
8.90% 519 266 151 1576 810 42630 27834 18173
8.80% 522 269 153 1585 817 43024 28220 18510
8.75% 524 270 154 1589 821 43222 28415 18681
8.50% 531 276 159 1611 839 44228 29413 19561
To : The Branch Head
State Bank of India
_____________________
Application For SBI Reverse Mortgage Loan
1. Latest
Photograph
Affix latest photograph taken
jointly with spouse .
1st Applicant 2nd Applicant

2. Name
3. Father’s/
Husband’s name
4. PAN no.
5. Date of birth __/__/_____ __/__/_____

(dd/mm/yyyy)
6.Marital Status Single  Married 
7. Gender Male  Female  Male  Female 
8.Relation with co-
applicant
9. Category SC  ST  OBC  General  SC  ST  OBC  General 
Minority  Minority 
10.Telephone Residence Office
Number / Email
Office Mobile
Mobile
E- Mail
E- Mail
11. Residential
Address with PIN
code.
12. Details of
residential property
located at address
mentioned @ 10
above.
(i) House property
registered in the
name(s) of
(ii) Loan/Liabilities Rs.

outstanding against
this property
(iii) Year of
construction
(iv) Carpet area
(v) Present Rs.
estimated market
value
13. Details of Loan requirement

(i) Purpose
(ii) Amount Rs.
(iii) Periodicity of Monthly  Quarterly  Lumpsum 
receiving loan
installments
14. Details of Assets & Liabilities
a. Account with
Bank (Bank’s Name)
b. Branch Name
c. Account No.
d. Value of the
house properties/
real estate owned.
e. Value of Vehicles
owned
f. Bank Deposit
g. Post office deposit
h. PPF
i. NSC/KVP
j. SHARES
k. Gold
l. Life Insurance
Policies
m. Medical
Insurance
n. GPF
o. Other investments
p. Total
q. Loans from
friends and relatives
r. Loan from credit
society
s. Loan from Banks
t. Other liabilities
u. Liability on
account of standing
guarantee
v. Total
15. List of legal heirs
Name Age Relation with 1st Relation with 2nd
Applicant Applicant
16. References
Bank may make enquiries about me/us with the under noted persons for doing a
background check on me us.
Name Occupation Address Contact No./

E-mail id
17. If you are SBI Pensioner, please mention details of pension account –
18. Declaration
I / We declare that we are voluntarily making this application to State Bank of

India with full knowledge of the features of SBI Reverse Mortgage Scheme. All
the particulars and information given in the application form are true, correct and
complete and that they shall form the basis of any loan, State Bank of India
decides to grant me/us.
The loan amount will not be used by us for speculative, trading or business
purposes.
I/We agree to undertake to inform State Bank of India regarding change in my

/our occupation/employment/residential address/marital status and to provide
any further information that the Bank may require on availing the loan. I / we will
not remarry during the currency of the loan period.
I/We confirm that I/ We do not have any other credit facilities with any bank other
than that mentioned above. I / We confirm that if I /we avail of any credit facilities
with any other bank in future, I/ we will furnish the details to State Bank of India
immediately.
I/ We authorize the bank to credit all sums received by the bank or standing to
the credit in my /our name jointly or severally to the loan account, if necessary.
I/We confirm that the funds will be used for stated purpose and will not be used
for speculative purpose.
I / We confirm that we are resident. I also understand that the sanction of the loan
is subject to execution of documents as per the Bank’s requirements.
I/We agree that the Bank has a right to make such enquiries about me/us as it /
they think(s) fit.
I/We authorize State Bank of India to engage services of experts for verification
of title of my/our property and also for assessing value of the property. Expenses
for the same shall be borne by us.
I/We further confirm and give my/ our express consent to State Bank of India for
disclosing information about this loan, if sanctioned by the Bank and availed by
me/us with the Credit Information Bureau of India (CIBIL) and other Institutions
approved by the Government of India / Reserve Bank of India.
I/We agree to pay applicable Processing Fee for this loan.
( ) ( )
Signature 1stApplicant 2nd Applicant

Place ____________________________________
Date _____________________________________
SBI Reverse Mortgage Loan
List of Document to be attached
• Identification proof: State Bank Account No./ Passport / ID Card issued by Govt/
Voter Photo Id Card
• Address proof: Latest telephone bill / electricity bill/ credit card bill
• Birth date proof: Birth Certificate / Passport / Secondary / Higher Secondary /
University Certificate/ Pension Payment Order.
• Copy of Title deeds: Title deeds, latest electricity bill paid, latest receipt of
property tax paid
• Photograph of building Photograph showing full front view of the building in
which the property is located.
• Photographs of applicants Two copies of photographs pasted on the application
form
• Cheque towards payment of processing fee / advocates fee /valuer’s fee.
SBI REVERSE MORTGAGE LOAN
Pre-sanction survey
Checklist of documents to be obtained
Particulars Documents
Applicant (i) Completed loan application
(ii) 3 photographs (including those affixed in loan
application)
(iii) Proof of identification: Electoral ID
Card/Passport/Driving License/PAN card
(iv) Proof of residence: Electoral ID card /
Passport / Electricity Bill / Telephone Bill
(v) Proof of date of birth: Birth Certificate
/Passport / Matriculation Certificate/
University Certificate / Pension Payment
Order etc.
(vi) Personal Assets and Liabilities statement in
the RML application.
(vii) Brief write up of securities charged in respect
of other loans availed from our Bank / other
Banks / Housing & Auto Finance
Companies/other sources
Property (A) Sale Deed, Agreement of Sale, Original share
certificate(s) issued by the society.
(B) Land and Building tax paid receipts,
possession certificate, location sketch of
property certified by revenue authorities
(C) Paid electricity bill/water bill/telephone bill with
the address of the house which is being
offered as security.
(D) Letter of allotment from Housing Board /
Society / Private Builder
(E) Original of land tax paid receipt and
possession certificate issued by the revenue
authorities.
(F) Copy of permission from Appropriate Authority
and approved building plan (and also key
plan/floor plan in case of purchase of flats)
(G) Original NOC under ULCR Act 1976
(H) Copy of the relative order in case of
conversion of agricultural land
(I) Original No objection certificate from Housing
Society/Builder
Lawyer’s report As per the standard format approved by the
concerned LHO.
Valuation report from empaneled As per standard approved format.
valuer
Pre-sanction background checking process:
Place Procedure
Residence of borrower 1. Identify the borrower based on the proof of
identification
2. Identify the borrower’s address on the basis of proof of
residence.
3. Ascertain borrowers’ date of birth on the basis of
documentary evidence.
4. Ascertain period of stay in the current residence.
5. Ascertain whether he/she has a credit card and name
of the card issuer
6. Number of children
7. Number of other dependent relatives staying with the
borrower
8. Discreet local enquiries with neighbours, opinion
makers etc. to ascertain antecedents, credentials of
the borrower
9. Whether he/she owns a car and/or two-wheeler in
his/spouse’s name. The vehicle number and name of
the owner may be recorded and the name of
financiers, if any.
10. Sanctioning Authority may make enquiries with the
applicant’s bankers, if he deems it necessary
Property proposed to be a) Independent and surprise visit to be made
mortgaged to the property.
➢ Identify the property based on details in title
documents.
➢ Landmarks for reaching and identification of the
property to be recorded
➢ Accessibility/approachability i.e., all modes of
transport/ car/two-wheeler only/others
➢ Ensure that proper access is available to the property
i.e., roads etc.
➢ Comments on the locality i.e., whether
residential/commercial/underdeveloped/ trouble
prone.
➢ Comment whether the area is posh/upper middle
class/middle class/lower middle class/slum area
➢ Discreet enquiries with the owners/occupants of
neighbouring houses in respect of the ownership of the
property, information on any pending disputes /
litigation etc.
➢ Ensure that the property is kept in good and tenantable
condition.
➢ Ascertain whether the property is rented out and, if so,
for how long and the rentals p.m. Whether leased to an
institution for occupation of its employees or rented out
to an individual / business concerns
SBI REVERSE MORTGAGE LOAN
PRE-SANCTION INSPECTION REPORT
Sl. Particulars Observations
No
1. Name of the applicant(s)
2. Visit to Residence of the applicant
a. Proof of identification
b. Proof of primary residence and
whether it tallies with the property
proposed to be mortgaged?
c. Residential telephone number
d. Mobile Number, if any
e. Proof of Date of birth
f. Occupation
g Credit card details, if any Name of the card issuer
Credit card number
No. of credit cards &
outstanding balance
h Name and age of the spouse
i Number of children
j Names and addresses of legal heirs
k Whether applicant owns a car and/or
two-wheeler in his/spouse’s name. If
so, model and regn. number of the
car and name of the financiers, if any
l Feedback based on discreet
enquiries about credentials/
antecedents of the applicant made
with the neighbour (s) and his/her
name
m Feedback from the applicant’s
bankers*(if deemed necessary)
n Feedback from references
mentioned in the application
o From their present bankers (to be
cross checked with the opinion report
furnished by them)
3 Property details
a. Whether the property could be
located based on the title documents
b Landmarks for identification of the
property
c. Comments on accessibility All modes of transport /
/approachability Car / two-wheeler only/
narrow walking path / no
access
d. Comments on the locality Posh/upper middle
class/middle class/lower
middle class/slum area
e. Comments on the area Residential/commercial/in
dustrial/underdeveloped/t
rouble prone
f What is the going property rate in the
area?
g Feedback from the neighbours about
the ownership of property,
information on any disputes/pending
litigation on the property and name of
the person contacted
h Condition of the house i.e., whether
it is kept in good and tenantable
condition
i. a) Whether the property is rented out
b) if so, for how long it is rented out,
c) name of the tenant
d) and monthly rentals
(Sign., Name & Designation)

Date:
Specimen Appraisal Form
1 1st Applicant 2nd Applicant
Name (s)of the applicants
2 Address of residence
offered for mortgage
3 Status of Pre-sanction Pre-sanction background check has been

background check. carried out by _________________ on
___________.
Report Enclosed.
Appraising official’s comments on
identification of the applicants and
documents furnished for identification.
Please state whether background check is
satisfactory or not.
4 Comments on eligibility Age of 1st Applicant –
Age of 2nd Applicant (Spouse) -

5 Comments on title of the
property. Whether the
property is acceptable as
security?
6. Residual life of property
7 Valuation of the property (i) As per valuer’s report dated _______,

property is valued at Rs.____________.
(ii) Value assessed by the appraising
official for the purpose of computing
quantum of loan eligibility
Rs.______________.
(Comments if difference between the two is
more than 10%)
8 Qualifying loan amount 90% of the assessed value of property.

(Max. Rs. 1 Crore)
9 Interest rate
10 Loan tenor
11 Periodicity of availing loan Monthly payments / Quarterly payments /

Lump sum payment
12 Payment per period (Payment per Rs.1 Lac for the chosen
periodicity) x (qualifying loan amount in (8)
above)/100000
13 Documents
14 Net worth of the borrowers Net worth of the borrowers as per opinion
report compiled on ______ is
Rs. (1st applicant)
And
Rs. (2nd applicant)
15 Processing fee
16. General remarks and recommendations.
State Bank of India Appraising Official

Branch/RACPC Name
Designation
Date -
(Control cards on the following format should be compiled in respect of all SBI
Reverse Mortgage Loan Accounts and maintained in serial order in a separate
file till full disbursement and along with security documents thereafter, for
facilitating verification by the Inspecting Officials/Controllers etc.)
SBI REVERSE MORTGAGE LOAN – CONTROL CARD

A/c. No.
Name of the borrower(s)(ii) Shri/Smt./Kum
(iii) Shri/Smt./Kum.
Contact Number Office:
Residence: Mobile No.
E mail add:
Purpose
Loan amount Rs.
Mode of payment of Monthly / Quarterly / Lumpsum
instalments Amount of instalment – Rs.
Date of sanction
Details of property Land admeasuring …..in S.No….at……(location of
property)
Building No…. at……(address of the
building)admeasuring..sq.ft. (single/two storeyed
building)
Flat No…..at…………..(address of flat) including
undivided share of land…..(area of undivided share
of land)
Landmark for identification
of property
Lawyer’s report Advocate Dated
Valuation report Valuer Dated
Assessed Property Value Rs.
E.M. Recital folio No.
Insurance policy & Rs. valid up to
Insurance Reg. folio No.
Documents due for revival
on
Pre-sanction survey
conducted by Asst./Dy.Manager (Advances)/Manager (PBD)
Pre sanction survey Borrower’s residence on:
conducted at (Verified the proof of residence and proof of identity
and found them to be in order.)
Comments of the official
Signature of the official

Record of Life Certificate
Date Signature of document custodian Remarks
Annexure- I
SBI Reverse Mortgage Loan-Arrangement Letter
STATE BANK OF INDIA To

1).....................................................
2).....................................................
Ref No : Date :
Dear Sir,
Personal Banking Advances

With reference to your application dated ____________for SBI Reverse
Mortgage Loan, we are pleased to sanction loan as per under noted particulars
and on the terms and conditions stipulated in this letter –
2. Security – Equitable Mortgage of your residential property described below

which is your permanent residence as informed by you to the Bank -
Name of the owner as per
the Title deed
Description of property
Flat / House No.
Plot No.
Street Name
Name of the area
City
PIN Code
House Tax Assessment
No.
/Connection details
Carpet area, Sq. Ft
Super Built-up area, Sq. Ft
Bounded by
On the East
On the West
On the North
On the South
3. Present market value of the above property as per the Bank’s Assessment is
Rs.___________________
(Rs._____________________________________________)
4.Loan amount – Rs.______________

(Rs.________________________________ only)
(Loan amount includes interest till normal estimated maturity of the loan)
5. Disbursement –
(i) Loan will be disbursed to you as under as per your choice * –
The above-mentioned property is mortgaged to State Bank of India as security

for Home Loan availed by you*. Loan outstanding in your Home Loan account
will be repaid out of the proceeds of this loan.* (*Strike off the portion which is not
applicable), and thereafter a
Monthly payments of Rs.______________ (Rs.) per month for a period of _____
(no.of instalments) months, starting from the date of your choice but not later than
one month from the date of this letter.
Or
Quarterly payments of Rs_______________________
(Rs.____________________________________ per quarter, starting from the
date of your choice, but not later than one month from the date of this letter.
Or
Lumpsum payment of Rs.___________________ (Rs.___________________
_______________________).
(ii) Bank shall have the option to revise the periodic amount along with revaluation
every three years from the date of loan documentation. Bank shall have the right
to reduce this period from three years in the event of a fall in property value or for
any reason as deemed fit by the Bank. At every stage of revision, the Bank would
ensure that the Loan to Value ratio does not exceed 90% at maturity. In case you
do not accept such revised terms, no further payments will be effected by the
Bank. Interest at the rate agreed before the review will continue to accrue on the
outstanding amount of the loan. The accumulated principal and interest shall
become due as mentioned in the clauses pertaining to Repayment/Settlement
and Foreclosure in this letter.
(iii)Loan will be disbursed by credit to your Savings Bank account with State Bank
of India. In case of joint loan with spouse , Savings Bank account will have to be
in your joint names, operated by Either or Survivor. Notwithstanding the death of
one of the borrowers, the loan sanctioned/disbursed/partly disbursed by the Bank
shall continue to remain available/devolve on the surviving borrower, and the
debits on account of disbursement made to the surviving borrower within the
scope of this agreement subsequent to the death of one of the borrowers shall
continue to be treated as loan availed by both the borrowers and the mortgaged
property described in schedule-I shall continue to remain charged to the Bank for
the total loan amount without the necessity of obtaining confirmation from the
surviving borrower / legal heirs, and without the need for fulfilling any other
formalities by the surviving borrower / legal heirs.
6. Interest rate- (Floating Interest Rate) The effective rate of Interest on the loan
outstanding will be charged at the rate of ……% (spread) above RBI’s Repo Rate
which is …. % p. a as on 01st day of current calendar quarter. The present
effective rate of interest being …% p. a calculated on daily balance of the loan
amount at monthly rests, subject to the interest rate reset on the 1 st day of every
calendar quarter, on the basis of the prevailing RBI Repo Rate. The spread is
sum of Credit Risk Premium of ……% and other cost including operating cost.
other cost including operating cost can be altered periodically at Bank’s
discretion. SBI may at its discretion stipulate the periodicity of computation of
interest. Further, SBI may at its sole discretion alter the rate of interest suitably
and prospectively in the event of major volatility in interest rates during the period
of the agreement. Thenceforth the rate of interest varied as aforesaid shall be
applicable to the Loan. SBI shall be the sole judge to determine whether such
conditions exist or not. In case you do not accept such revised terms, no further
payments will be effected by the Bank. Interest at the rate agreed before the
review will continue to accrue on the outstanding amount of the loan. The
accumulated principal and interest shall become due as mentioned in the clauses
pertaining to Repayment/Settlement and Foreclosure in this letter.
7. Purpose - The loan is sanctioned to you for the purpose of supplementing

income, to meet personal expenses. It should not be used for speculative, trading
and business purposes.
8. Repayment/Settlement – (i) The loan shall become due and payable only when
you / last between you dies or opts to sell the home, or permanently moves out
of the home to the home for aged care or to an institution or to relatives. Typically,
a "permanent move" may generally mean that neither you nor at least one of
you** has lived in the house continuously for one year or do not intend to live
continuously. You will be required to submit acceptable documentary evidence
deemed appropriate for the purpose to the Bank whenever the Bank makes a
demand for the same.
(ii) Settlement of loan along with accumulated interest and charges debited to
your account is to be met by the proceeds received out of sale of mortgaged
residential property or prepayment by you and/or next of your kin.
(iii) Your legal heirs / estate shall be provided with the first right to settle the loan
along with accumulated interest, without sale of property. A reasonable amount
of time, maximum up to 6 months may be provided by the Bank for house to be
sold, when repayment of this loan is triggered.
(iv) The balance surplus (if any) remaining after settlement of the loan with
accrued interest and expenses, shall be passed on to you or your estate /legal
heirs.
9. Prepayment - You will have an option to prepay the loan at any time during the
loan tenor. There will be no prepayment penalty.
10. Foreclosure - The loan shall be liable for foreclosure due to occurrence of the
following events of default.
• If you have not stayed in the said property for a continuous period of one year
• If you fail to pay property taxes or maintain and repair the residential property
or fail(s) to keep the home insured, the Bank reserves the right to insist on
repayment of loan by bringing the residential property to sale and utilizing the
sale proceeds to meet the outstanding balance of principal and interest.
• If you/ any one of you declare yourself bankrupt.
• If the residential property so mortgaged to the Bank is donated or abandoned
by you.
• If you allow changes in the residential property that affect the security of the
loan for the Bank as a lender. For example: renting out part or all of the house
by creating a tenancy right; adding a new owner to the house's title; changing
the house's zoning classification; or creating further encumbrance on the
property either by way of taking out new debt against the residential property
or alienating the interest by way of a gift or will.
• Due to perpetration of fraud or misrepresentation by you.
• If the government under statutory provisions, seeks to acquire the residential
property for public use.
• If the government condemns the residential property (for example, for health
or safety reasons).
• Any other event such as marriage/re-marriage/divorce by you/any one of you
etc. which shall have an adverse impact on the loan settlement prospects.
• If you fail to submit Life Certificate in the prescribed format and manner within
the stipulated time period every year.
• If you do not accept the revised terms on revaluation of property and interest
reset at the end of every 3 years.
• Any violation of the terms and conditions of RML detailed in the Loan
Agreement.
11. Life Certificate – You/both of you will be required to submit annually life
certificates in the month of November every year in the format prescribed by the
Bank.
12. Demise – The borrowers undertake that the surviving borrower, in case of
joint borrowing, shall inform the Bank about the demise of the deceased borrower
and the provisions in his/her last Will, within a period of one month from the date
of demise.
13. Will/List of legal heirs – You/both of you in case of joint ownership of property,
will have to submit a list of your legal heirs to the Bank. With a view to avoiding
disputes at the time of settlement of loan amount by legal heirs, you will be
required to give specific instructions about inheritance of the property and
balance amount, if any, in your Will/respective Wills. In case where title is in single
name and borrowing is joint with spouse, the Title Holder will be required to make
a Will in favour of the other spouse.
14. Marital Status - You/either of you shall not marry/remarry/divorce during the
currency of the loan. Should you choose to marry/remarry/divorce, the loan will
be foreclosed.
15. Insurance and maintenance of house property - The house property will be
insured by you at your cost against fire, earthquake and other calamities with
Bank’s insurable interest noted on the policy. You will have to pay all taxes,
charges etc. on the property. You shall maintain the property in good condition.
Bank shall reserve the right to pay insurance premium, taxes, charges etc., by
reducing the loan amount to that extent.
16. Inspection - The Bank will have the right to inspect, at all reasonable times,
your property by an officer of the Bank or a qualified auditor or a technical expert
as decided by the Bank and the cost thereof shall be borne by you.
17. Legal expenses etc. - All legal and other expenses, like solicitor’s and
lawyer’s fees, valuer’s fees, insurance premia, stamp duty, registration charges
and other incidental expenses incurred in connection with the loan shall be borne
by you.
18. Taxes and Govt. dues - The Bank reserves the right to collect from you any
tax if levied by the State/Central Government and/or other Authorities in respect
of this transaction.
19. Processing Fee – You will be required to pay a processing fee @_____% of
the loan amount (minimum Rs______, maximum Rs.____________) i.e.
Rs._________ upfront.
20. Documents - The loan will be disbursed only on the following conditions:
a) Title of the property proposed to be mortgaged is clear, absolute,

unencumbered and marketable to the satisfaction of the Bank’s solicitor /
Advocate and a valid mortgage (equitable or registered if equitable mortgage is
not possible) has been created in favour of the Bank.
• All the security documents prescribed, duly stamped at your cost, have been
executed by you/co-applicant (s) –
(a) Copy of this letter duly signed by you
(b) Loan agreement
(c) Equitable Mortgage Recital
(d) Equitable Mortgage Confirmation Letter
(e) Will
(f) Letter, in the prescribed format, from the spouse in case where loan is in single
name even though the spouse is alive.
(g) _______________
(h) _______________
21. Right of Rescission - As a customer-friendly gesture and in keeping with

international best practices, after the documents have been executed and loan
transaction finalized, you will have right of rescission up to seven days tocancel
the transaction. If the loan amount has been disbursed, the entire loan amount
will need to be repaid by you within this period. However, interest for the period
may be waived. Processing fee shall not be refunded in such cases.
22. Disclosure - Information pertaining to the loan account will be shared by the
Bank with agencies like Credit Information Bureau of India Limited (CIBIL) and
other credit rating agencies, any other agency as per RBI/Banking Regulator’s
guideline.
Yours faithfully,
Asst. General Manager/Chief Manager/Branch Manager.
(i) Received the original. I/We, the undersigned have read/has (have) been
explained and understood the terms and conditions governing the sanction of
loan. I/We agree to the terms and conditions as set out in this letter and as such
accept the loan arrangement without any reservations.
(ii) I/we have opted for monthly/quarterly / lump sum (strike off whichever is not
applicable) loan payment beginning from _____ (date).
(iii) I/We shall use the loan for the purpose of supplementing income, to meet
personal expenses. We shall not use the same for speculative, trading and
business purposes.
Borrower(s) _______________________________
Date –
Place-
Annexure - II
Stamp Act of the respective states.)
LOAN AGREEMENT
THIS LOAN AGREEMENT made at _______________on this

_____________day of ____________ ________ (place)
(date) (name of the month) (year).
BETWEEN
1. State Bank Of India a Corporation constituted under the State Bank of India
Act 1955, and having one of the Local Head Office at
___________________________ and amongst other places a branch office at
_____________________(hereinafter referred to as “the Lender” which
expression shall unless it be repugnant to the subject or context thereof, be
deemed to include its successors and assigns) of the One part;
2 (i) (Use in case of Single borrower) (Mr/Mrs/Ms. ______________________

S/o, W/o, D/o ______________aged about _________ years, residing at
__________________________(hereinafter referred to as “the Borrower” which
expression shall unless it be repugnant to the subject or context thereof, be
deemed to include his/ her heirs, executors, administrators and permitted
assigns) of the Other part;
OR
2 (ii) (Use in case of joint borrowers) Mr/Mrs/Ms. ______________________ S/o,

W/o, D/o ______________aged about _________ and Mr/Mrs/Ms.
______________________ S/o W/o D/o ______________aged about
_________ years both residing at
___________________________________________________ (hereinafter
referred to as “the Borrower” which expression shall unless it be repugnant to the
subject or context thereof, be deemed to include his/ her heirs, executors,
administrators and permitted assigns) of the Other part.
WHEREAS
The Borrower (or where the Borrower includes spouse, one of them) is a Senior
Citizen as hereinafter defined and is the absolute owner of a self-acquired and
self-occupied house property more particularly described in Schedule 1 hereto
(hereinafter referred to as “the residential property”) and has applied vide Loan
Application dated ____________to the Lender for a loan of against the security
of the said residential property for the purpose, mentioned in the agreement.
(a) The Lender, on the basis, inter alia, of the application has agreed to grant the loan
to the Borrower upon terms and conditions hereinafter set forth.
NOW THEREFORE THE PARTIES HERETO AGREE AS FOLLOWS
ARTICLE-1
DEFINITION AND INTERPRETATION
1.1 Definitions
In this Agreement, the following words shall have the meaning as explained
under:
“Agreement” means this Loan Agreement together with the Schedules and
Annexures attached hereto as may be amended from time to time in accordance
with its terms.
“Annexure” means the Annexure(s) or Schedule(s) to this Agreement.
“Bank” means State Bank of India, constituted under the State Bank Of India Act
1955.
“Borrower” means a single or two borrowers (husband and wife) as the context
may require.
“Business Day” means:
(a) for determining when a notice, consent or other communication is given, a day
that is not a Sunday or public holiday in the place to which the notice, consent or
other communication is sent; and
(b) for any other purpose, a day (other than a Sunday or public holiday) on which
banks are open for general banking business in Mumbai.
“Encumbrance” means a mortgage, charge, lien, pledge, hypothecation, or
security, interest of any description whatsoever and also “negative lien” and “non-
disposal” undertakings, if any given by the Borrower.
“Loan” means the amount of the loan agreed to be made available under the
Agreement as described in Article 3 and shall wherever the context so requires
include the outstanding amount of the loan.
“Loan Amount” means the amount of the loan and includes outstanding interest,
fees, charges, levies, expenses, claims, costs, and /or other dues payable to the
Lender in relation thereto.
“Outstanding Amount” means the amount outstanding to be repaid under the
Loan which amount shall include the principal, interest and such other expensed
as are agreed to be borne by the Borrower under this Agreement, when it
becomes due.
“Residential Property” means the residential property (a house or a flat) located
in India and more particularly described in Schedule I hereto which is self-
acquired and self-occupied by the Borrower and owned by the Borrower but shall
not include commercial property which is made available as security for the loan.
“Right to Rescission” means the Borrower’s right to cancel the loan within seven
Business Days of its closing
“Senior Citizen” means a person who is not less than 60 years of age, as on the
date hereof and includes spouse of the borrower who has completed 58 years of
age;
1.2 Other Terms

Other terms may be defined elsewhere in the text of this Agreement and unless
otherwise indicated shall have such meaning throughout this Agreement.
1.3 Interpretation
(i) Wherever the context so requires, any reference to the singular includes the
plural and any reference to the plural includes the singular respectively;
(ii) Words of any gender are deemed to include the other gender;
(iii) The arrangement of clauses shall have no bearing on their interpretation,
(iv) Words denoting a person shall include the individual, corporation, company,
partnership trust or other entity, provided however that clause specifically
applicable to a company or body corporate shall not apply to any other entity.
(v) Heading and bold typeface are only for convenience and shall be ignored for the
purposes of interpretation.
(vi) Reference to the word ‘include’ or ‘including’ shall be construed without limitation;
(vii) Schedules, sub-Schedules and Annexure to this Agreement shall form an integral
part thereof.
1.4 The terms and expressions not herein defined shall where the interpretation and
meaning have been assigned to them in terms of the General Clauses Act, 1897,
have that interpretation and meaning.
ARTICLE 2
PURPOSE OF THE LOAN
1.1 Purpose for which the Loan to be used.
The loan under this Agreement shall be used for one or more of the following
purposes, namely:-
(a) Up-gradation, renovation and extension of residential property.
(b) Uses associated with home improvement, maintenance/ insurance of residential
property.
(c) Medical emergency expenditure for maintenance of family.
(d) Supplementing pension/ other income
(e) Repayment of an existing loan taken for the residential property and
(f) Meeting any other genuine need as may be specified by the Borrower and agreed
to by the Lender,
1.2 Purposes for which the Loan cannot be used.
The Loan under this Agreement shall not be used for speculative, trading or
business purposes.
1.3 The Borrower hereby agrees to abide by the aforesaid terms and conditions in
Article 2.
ARTICLE 3
AGREEMENT AND TERMS OF THE LOAN
3.1 Amount of Loan

The Lender agrees to lend to the Borrower and the Borrower agrees to borrow
from the Lender for the purposes specified in Article 2 hereof and on the terms
and conditions contained herein a sum not exceeding Rs.___________/-
(Rupees _________________Only). The said sum hereinafter referred to as “the
Loan”.
The Lender reserves the right to revalue/cause to revalue the residential property
mortgaged to it to secure the Loan at intervals of every three years and revise
the quantum of Loan based on such revaluation. The Lender shall have the right
to reduce this period from five years in the event of a fall in property value or for
any reason as deemed fit by the Lender. Revaluation shall be done by method
decided by the Lender.
The Borrower shall have the option to accept the revised amount of Loan. Loan
is liable for foreclosure in the event of the Borrower not agreeing to the revised
Loan amount. Loan disbursed before revaluation will be the amount of the Loan
agreed between the parties and shall continue to carry interest at the agreed rate
and the Lender shall not be required to make any further disbursements.
3.2 Disbursement of Loan
(a) The Loan shall be disbursed at monthly/ quarterly/ half yearly/ yearly intervals/ or
in lump sum or as a committed line of credit/ or in any combination of the above
as may be mutually agreed between the Lender and the Borrower. In the event
of the demise of the Borrower, the un-disbursed amount of the Loan shall be
disbursed to the surviving spouse. Except in cases where the Loan is to be used
for (a) retirement of existing debt (b) payment to contractor for repairs of the
residential property (c) payment of property taxes or (d) payment of insurance
premium of the residential property where the Loan shall be disbursed directly by
the lender to the concerned party, the Loan shall be disbursed by crediting the
disbursements of the Loan in a Bank Account designated by the Borrower or by
the surviving spouse for the purpose.
(b) The Loan will be disbursed in the manner stated above subject to the Borrower
complying with the provisions of this Agreement and the Lender’ scheme named
SBI Reverse Mortgage Loan scheme for financing of senior citizens against
mortgage of residential property in accordance with disbursement procedure
stipulated in the Arrangement Letter for SBI Reverse Mortgage Loan dated
__________ , duly signed by the Borrower in token of acceptance of the terms
and conditions stipulated therein. Copy of the said Arrangement Letter has been
given to the Borrower. Notwithstanding the death of one of the borrowers, the
loan sanctioned/disbursed/partly disbursed by the Bank shall continue to remain
available/devolve on the surviving borrower, and the debits on account of
disbursement made to the surviving borrower within the scope of this agreement
subsequent to the death of one of the borrowers shall continue to be treated as
loan availed by both the borrowers and the mortgaged property described in
schedule-I shall continue to remain charged to the Bank for the total loan amount
without the necessity of obtaining confirmation from the surviving borrower / legal
heirs, and without the need for fulfilling any other formalities by the surviving
borrower / legal heirs.
(c) The Borrower hereby acknowledges having received a copy of the SBI Reverse
Mortgage Arrangement Letter and undertakes to comply with the terms and
conditions stipulated therein by the Lender.
3.3 Interest
(a) The effective rate of Interest on the loan outstanding will be charged at the rate
(b) The interest shall be debited to the Loan account of the Borrower at monthly rests
and shall carry further interest at the rates specified in clause (a) above upon the
footing of interest becoming part of the principal with rest taken or made monthly.
(c) Any amount paid or payable by the Lender to the Central or State Government
on account of any tax levied on interest on the Loan by the Central or State
Government shall be borne by the Borrower and unless reimbursed by the
Borrower shall be deducted by the Lender from the Loan.
(d) Any other charges, fees, premia, etc. debited in the Borrowers Loan account will
be added to principal loan account and shall carry interest at the same rate
specified in Clause 3.3 (a) above.
3.4 Computation of Interest
The computation of interest or any other charges, which shall have accrued under
this Agreement, shall be made on daily basis using a 365 day factor.
3.5 Period of Disbursement of Loan
The disbursement under the Loan shall be for a maximum period mentioned in
the Arrangement Letter but not exceeding of 15 years.
3.6 When the Loan, interest etc. becomes due
The loan together with interest and other charges due thereon shall become due
and payable:-
(a) on the death of the Borrower.
(b) Where the Borrower is survived by spouse who is a co-borrower in this loan,
on the death of the spouse.
(c) On the sale or likely sale of residential property by the Borrower or surviving
spouse.
(d) Where the Borrower(s) permanently move(s) out of the residential property.
Explanation: A person is deemed to have permanently moved out of the

residential property if he has not lived in the property for one year or do(es) not
intend to live continuously in the property and coveys his intention to the Lender.
(e) On Marriage/Remarriage/ Divorce of borrower(s)
(f) On lease of the property
(g) On default in payment of taxes etc.
(h) Any violation or non-compliance of the terms of this loan agreement by the
Borrower either directly or indirectly or for any other reasons the Lender comes
to a conclusion that the Loan account cannot be continued any further.
3.7 Recovery/ Settlement of Loan, Interest etc.
The Loan together with interest and other charges due and payable under this
Agreement shall be recovered from the sale proceeds of the residential property
described in schedule –I and mortgaged as security for the Loan.
Provided that no sale of property shall be effected for a period of six months from
the date when the Loan becomes due and payable to the Lender to enable the
Borrower or his spouse or his heirs to repay/ pay the Loan Amounts without the
sale of the property.
3.8 Appropriation of Payment / Realisations
Unless otherwise agreed to by the Lender, any amount paid by the Borrower(s)
or legal heirs or realized from the sale of residential property shall be appropriated
towards such dues in the order they appear herein below:
(a) Cost, charges and other monies/ expenses;
(b) Interest on cost, charges, expenses and other monies.
(c) Interest payable in terms of this Loan Agreement;
(d) Repayment of principal amount of the Loan; and
(e) The excess, if any, shall be paid to the Borrower(s) / legal heirs of the
Borrower(s).
The Lender agrees that if the value of the residential property mortgaged as
security for the Loan falls below the value of the Outstanding Amount due under
this Agreement, the Lender’s claim shall be limited to the value of the residential
property.
3.9 Recourse against Residential Property

The Lender agrees that for recovery of the Loan, the recourse shall be against
the Residential Property.
ARTICLE - 4
SECURITY
1.1 SECURITY
The Loan, together with interest, compound interest, cost, charges and monies
whatsoever stipulated in this Agreement shall be secured by an exclusive
mortgage of the residential property described in the Schedule-I hereto. The
lender shall have the right to decide, in its sole discretion, the type of mortgage
including the manner of its creation and the Borrower shall create the mortgage
accordingly.
The Borrower shall make out a good and marketable title, free from
encumbrances to his residential property to the satisfaction of the Lender and
comply with all such formalities as may be necessary or required for the said
purpose now or hereafter any time during the pendency of the Loan.
ARTICLE- 5
o CONDITIONS PRECEDENT TO DISBURSEMENT OF THE LOAN
5.1 The Obligation of the Lender to make disbursement of the Loan or its
continuance under this Agreement shall be subject to the observance and
performance by the Borrower of all its obligations and undertaking to be observed
and performed under this Agreement and to the satisfaction, prior to making of
such disbursement, or compliance by the Borrower of disbursement procedure
as stipulated by the Lender, as also submission of information as stipulated by
the Lender and of the compliance of the following further conditions:-
(a) Creation of Security:
The Borrower shall have created a security in favour of the Lender as stipulated
in Article 4 hereof.
(b) Non-existence of event of default:
No event of default as defined in Article 8.2 hereof shall have happened and
continuing.
(c) Execution of all documents
The Borrower shall have executed and furnished all other agreement/s,
document/s, undertaking/s, declaration/s etc. that may be required by the Lender.
(d) The Borrower shall have furnished a declaration to the effect that the Loan shall
be used for the purpose specified in this Agreement and for no other purpose.
(e) Extra-ordinary Circumstances
No extra-ordinary or other circumstances shall have occurred which shall
make it improbable to the Borrower to fulfil his obligation under this Agreement.
(f) Pending Legal Proceedings:
The Borrower shall have furnished a declaration to the effect that there is no
action, suit proceedings, or investigation pending or to the knowledge of the
Borrower threatened by or against the Borrower before any Court of Law or
Government authority or any other competent authority which might have a
material effect on the financial and other affairs of the Borrower or which might
put into question the validity or performance of this Loan Agreement or any of its
terms and conditions.
ARTICLE-6
BORROWER COVENANTS
6.1 Particulars of Affirmative Covenants
➢ Utilization of Loan: The Borrower shall utilize the entire loan for the purposes
specified in this Loan Agreement and unless otherwise agreed to by the Lender
in writing for no other purpose whatsoever.
➢ Maintenance of Property: The Borrower shall maintain the residential property in

good and saleable condition and will make all necessary additions repairs and
improvements thereto during the pendency of the Loan.
➢ Compliance with rules etc. and payment of maintenance charges etc.: The
Borrower shall duly and punctually comply with all the terms and conditions for
holding the residential property and the rules, regulations, by-laws etc., of the
concerned co-operative Society, Association, company or other authority and pay
such maintenance and other charges for the upkeep of the residential property
as also any other dues etc., as may be payable in respect of the residential
property or the use thereof.
➢ Insurance: The Borrower at its own expense, insure and keep insured up to the
replacement value thereof as approved by the Lender the residential property
against fire, riot, earth quake and other calamity or hazards and shall duly pay all
premia and sums payable for that purpose. The insurance shall be taken in the
joint name of the Borrower and the Lender. Unless otherwise agreed by the
Lender , the Borrower shall deposit and keep deposited with the Lender the
insurance policy and the renewal thereof.
➢ The Borrower agrees that in the event of failure on his part to insure the property
or to pay the premia, the Lender may, but shall not be obliged to, get the
properties insured or pay the premia or other sum and the Borrower shall forthwith
on receipt of a notice of demand from the Lender, reimburse them all sums so
paid by it together with interest thereon at the same rate as specified in Clause
3.3 hereof and until such reimbursement by the Borrower, the same shall be
debited to the Borrower(s)’ Loan account and shall stand secured under the
Security created in terms of Article 4 hereof.
➢ Loss/Damage by uncovered risk: The Borrower shall promptly inform the Lender
of any material loss/damage to the residential property which the Borrower may
suffer due to any force majeur or act of God, such as flood, tsunami, explosion,
storm, tempest, cyclone, civil commotion, war risk and other calamities etc.
against which the property may not have been insured.
➢ Notify Additions, Alterations- The Borrower agrees to notify and furnish details of
any additions to or alterations in the residential property which might be proposed
to be made during the pendency of the Loan.
➢ The Lender’s Right to Inspect- The Borrower agrees that the Lender or any
person authorized by it shall have free access to the residential property for the
purpose of inspection at any time during the pendency of the Loan.
➢ Information to be provided: The Borrower agrees that he on his own accord, send
to the Lender, list of his legal heirs and also information on any person residing
with him every year from the date hereof. However, the Lender shall have the
right to require the borrower to furnish such other information/ documents as the
Lender deems necessary. The Borrower also agrees to execute a declaration
nominating any one or more legal heirs to deal with the estate of the Borrower.
➢ Will - The Borrower agrees to make a Will and handover a copy of the same to
the Lender stating therein that the Borrower has availed of the Loan from the
Lender on the security of the residential property and has executed the Will to
enable the Lender to recover its Loan, interest and other dues after his death or
on expiry of the term of the Agreement by the sale of the residential property
➢ Life Certificate - Borrower undertakes to submit a “Life Certificate” to the Lender
in the format prescribed by it during the tenure of the Loan, on a yearly basis or
as per the periodicity decided by the Lender.
➢ Demise – The borrowers undertake that the surviving borrower, in case of joint
borrowing, shall inform the Bank about the demise of the deceased borrower and
the provisions in his/her last Will, within a period of one month from the date of
demise.
➢ Change in address- The Borrower shall inform the Lender in writing forthwith as
regards any change in his address for service of notice etc.
➢ Disclosure - The Borrower authorizes the Lender as a consequence of signing

this agreement, for sharing information about the Borrowers Loan and conduct of
the Loan account with Credit Information Bureau of India Limited (CIBIL) or any
other agency as per the RBI / Banking Regulator’s guidelines.
6.2 Negative Covenants:

Unless the Lender expressly otherwise agrees:
➢ Possession: The Borrower shall not let out or otherwise howsoever part with the
possession of the residential property or any part thereof.
➢ Alienation: The Borrower shall not sell, mortgage, lease, surrender or otherwise
howsoever alienate the residential property or any part thereof or create third
party interests in the said property.
➢ Agreements and Arrangements: The Borrower shall not enter into any Agreement
or Arrangement with any person, institution or local or Government body for the
use, occupation or disposal of the residential property or any part thereof during
the pendency of the Loan.
➢ Change of use: The Borrower shall continue to use the property as his primary
residence and not change residential use of the residential property
➢ Merger: The Borrower shall not amalgamate or merge the residential property
with any other adjacent property nor shall he create any right of way or any other
easement of the residential property
➢ Testamentary Disposition: The Borrower shall make testamentary disposition of
the residential property subject to the mortgage created in favour of the Lender.
The Borrower shall make a testamentary disposition of the Mortgaged Premises
in favour of his or her spouse subject to the discharge of the mortgage debt by
such a legatee and a statement that the heirs shall not be entitled to challenge
the validity of the mortgage as also the right of the Lender to enforce the mortgage
in the event of the death of the Borrower unless the legal representative is willing
to undertake the responsibility for discharging in full the amount of the Loan and
accrued interest and other charges thereon.
ARTICLE-7
BORROWER’S WARRANTIES
7.1 The Borrower hereby warrants and undertakes to the Lender as follows:
➢ Confirmation of loan application: The Borrower confirms the accuracy of the
information given in his loan application made to the Lender and any prior or
subsequent information or explanation given to the Lender in this behalf and such
information shall be deemed to form part of the representations and warranties
on the basis of which the Lender has sanctioned the Loan.
➢ Disclosure of material changes: Subsequent to the said loan application there
has been no material change which would affect the residential property or the
grant of the loan as proposed in the loan application.
➢ Charges and encumbrances: The Borrower has absolute, clear and marketable
title to the residential property and there are no mortgage, charges, lis pen dens
or liens or other Encumbrances or any rights of way, light or water or other
easements or right of support on the whole or any part of the residential property
➢ Litigation: The Borrower is not a party to any litigation of a material character and
that the Borrower is not aware of any facts likely to give rise to such litigation or
to material claims against the Borrower.
➢ Disclosure of defects in property: The Borrower is not aware of any document,
judgment or legal process or other charges or any latent or patent defect affecting
the title of the residential property or of any material defect in the residential
property or his title which has remained undisclosed and/ or which may affect the
Lender prejudicially.
➢ Public schemes affecting the Borrower’s property: The residential property is not
included in or affected by any of the scheme of Central/ State Government or of
the improvement trust or any other public body or local authority or by any
alignment, widening or construction of road under any scheme of the Central/
State Government or of any Corporation, Municipal committee, Gram Panchayat
etc.
➢ Infringement of local laws: That no suit is pending in the Municipal Magistrate’s
Court or any other Court of Law in respect of the residential property nor has the
Borrower been served with any Notice for infringing the provisions of the
Municipal Act or any Act relating to local bodies or Gram Panchayat of Local
Authorities or with any other process under any of these Acts.
➢ Disclosure of facts: That the Borrower shall disclose all facts relating to the
residential property to the Lender.
➢ Due payments of public and other demands: The Borrower has paid all public
demands such as Income Tax and all the other taxes and revenues payable to
the Government of India or to the Government of any State or to any local
authority and that at present there are no arrears of such taxes and revenue due
and outstanding.
➢ It shall be the Borrower’s obligation to keep himself acquainted with the rules of
the Lender, herein referred to, in force from time to time.
ARTICLE-8
REMEDIES OF THE LENDER
8.1 Foreclosure and Acceleration

If one or more of the events specified in this Article (“events of default”) shall have
happened, then, the Lender by a notice in writing to the Borrower may declare
the principal of and all interest accrued on the Loan under or in terms of this
Agreement, as well as other charges and dues due for immediate payment and
upon such declaration the same shall become due and payable forthwith and the
security in relation to the Loan shall immediately become enforceable,
notwithstanding anything to the contrary contained in this Agreement.
8.2 Events of Default

The following shall constitute an Event of Default:
➢ Performance of Covenants: Defaults shall have occurred in the performance of
any of the covenants, conditions or agreements on the part of the Borrower under
this Agreement in respect of the Loan and such default shall have continued over
a period of 30 days after notice thereof shall have been given by the Lender to
the Borrower, or if the Borrower fails to inform the Lender of the happening of
event of default.
➢ Supply of misleading information: Any information given by the Borrower in his
loan application to the Lender for the Loan is found to be misleading or incorrect
in any material respect or any warranty referred to in Article 7 hereof is found to
be incorrect.
➢ Inability to Pay Debts: If the Borrower becomes bankrupt or insolvent.
➢ Sale or Disposal of Security: If the security for the Loan is sold, donated,
abandoned disposed of, charged, encumbered or alienated by the Borrower.
➢ Attachment or Distraint on Property: If an attachment or distraint is levied on the

residential property or any part thereof and/ or certificate proceedings are taken
or commenced for recovery of any dues from the Borrower.
➢ Failure to furnish information/ documents: If the Borrower fails to furnish

information/ documents as required by the Lender.
➢ Change in the Security: If the Borrower effects changes in the residential property
that affect the security of the Loan for the Lender or enters into a lease contract
or mortgage or creates a third-party interest therein including adding a new owner
to the house’s title, or taking out a new debt against the residential property.
➢ Public Use: If the government under statutory provisions seeks to acquire the
residential property for public use or use of the government or condemns the use
of the residential property for residential use for health or safety reasons.
➢ Maintenance of Mortgage Premises: If the Borrower fails to pay property taxes or

maintain and repair the Mortgaged Premises or fails to insure the Mortgaged
Premises thereto during the pendency of the Loan.
➢ Continuous Stay – If the borrower does not stay in Residential Property for a
continuous period of one year.
➢ If the Borrower fails to pay property taxes or maintain and repair the residential
property or fail(s) to keep the home insured, the Lender reserves the right to insist
on repayment of loan by bringing the residential property to sale and utilizing the
sale proceeds to meet the outstanding balance of principal, interest and charges.
➢ If the Borrower does not submit Life Certificate in the format specified by the
Lender before end of the month of November each year during the currency of
the Loan.
➢ Any other event such as Divorce/Remarriage by the Borrower which shall have
an adverse impact on the loan settlement prospects.
➢ If the Borrower do(es) not accept the revised terms on revaluation of property and
interest reset at the end of every 3 years.
➢ Any other extra-ordinary circumstances, if the loan account cannot be continued

for any reason due to any compulsion of law, rules or Acts. etc.
8.3 Notice to the Lender on the Happening of an Event of Default

If any event of default or any event which, after the notice or lapse of time or both
would constitute an event of default shall have happened, the Borrower shall
forthwith give the Lender notice thereof in writing specifying such event of default,
or of such event.
8.4 Communication with third party, etc.

In the event of default the Lender shall be entitled to communicate, in any manner
it may deem fit, to or with any person or persons with a view to receiving
assistance of such person or persons in recovering the defaulted amounts. Also,
representatives of the Lender shall be entitled to visit the property and/ or any
place of work of the Borrower.
ARTICLE-9
WAIVER
Waiver not to impair the rights of the Lender: No delay in exercising or omission
to exercise, any right, power or remedy accruing to the Lender upon any default
under this agreement, mortgage deed or any other agreement or document shall
impair any such right, power or remedy or shall be construed to be a waiver
thereof or any acquiescence by it in any default; nor shall the action or inaction
of the Lender in respect of any default or any acquiescence by it in any default
affect or impair any right, power or remedy of the Lender in respect of any other
default.
ARTICLE-10
EFFECTIVE DATE OF AGREEMENT & RIGHT OF RESCISSION
10.1 Agreement to become effective from the date of Execution:
The Agreement shall have become binding on the Borrower and the Lender on
and from the date of execution hereof. It shall be in force till all the monies due
and payable to the Lender under this Agreement are fully paid.
10.2 Right of Rescission

The Borrower may cancel the transaction any time before the expiry of 7 Business
Days from the date of execution of this Agreement (hereinafter referred to as the
“right of rescission”). If the Loan has been disbursed, the entire Loan Amount will
need to be repaid by the Borrower within 7 days period with such interest as may
be advised by the Lender.
ARTICLE-11
POWER OF ATTORNEY
11.1 The Borrower irrevocably constitutes and appoints the Lender to be the
on behalf of the Borrower and where the Borrower is more than one individual
jointly and severally, all or any of the following acts, deeds and things, that is to
say:
➢ To sign and register any document, deeds, form, contract, agreement, transfer,
acceptance, receipt and any other document.
➢ To represent, appear, plead and compromise on behalf of the Borrower before
any Govt. authority or local authority, court, tribunal, whatsoever.
➢ To demand, claim and receive any money payable to borrower from anybody
else.
➢ To pay any tax, charges, premia, settle or compromise such disputes etc.
whatsoever on behalf of the borrower.
➢ To open, close and operate any accounts with banks or institutions whatsoever.
➢ To attend and represent the Borrower before any authority or tribunal and for that
purpose to sign execute and deliver all such documents and make all such
declaration as may be necessary;
➢ Generally to act in the premises as fully and effectually with all intents and
purposes and to do all things as are necessary and which the Borrower would do
if personally present;
➢ For all and any of the purposes aforesaid to appoint a substitute or substitutes.
11.2 The Borrower hereby ratifies and confirms all the acts, things, deeds
performed or to be performed by the Lender or its nominees or substitutes in
not be determined or affected by the fact of the Borrower acting personally or
11.3 The powers vested in the Lender shall be irrevocable and subsists in favour
of the Lender till all the dues of the Borrower to the Lender are fully satisfied.
11.4 The aforesaid powers under the Clause may be exercised by the Lender in its
sole discretion but the exercise of the powers is not obligatory on the Lender.
ARTICLE-12
GENERAL PROVISIONS
1.1 Variation
1.2 Severability
herein.
1.3 Force Majeure
the reasonable control of the Affected Party. In such event, the Affected Party
shall give written notice of suspension as soon as reasonably possible to the
other parties (for the time being) to this Agreement stating the date and extent of
such suspension and the cause and likely duration thereof. If within 48 (forty
eight) hours from the receipt of such notice, a Party receiving the notice requests
of a meeting of the Parties (for the time being) to this Agreement, then such
Parties shall forthwith and in any event within 14 (fourteen) Business Days meet
and discuss the nature and likely duration of the circumstances and the extent to
which performance of the obligations of the Affected party shall be prevented or
hindered and what action may be taken to ameliorate or remedy the position.
Such Party shall take all reasonable steps within 30 (thirty) Business Days of the
force majeure event unless the parties agree to an extension of the said period
to ameliorate or remedy the position and shall communicate the same to the other
Party. Without prejudice to the foregoing generality the Affected Party shall not
unreasonably withhold its consent to any action suggested by any of such other
Parties. For the purposes of this Section, a force majeure event shall include:
a) acts of God, including without limitation fire, storms, floods, earthquake or
lightning.
b) war, hostilities, terrorist acts, riots, civil commotion or disturbances change in
Deed, embargoes, actions by a government, Central or State in India or
overseas, or any agency thereof, sabotage, explosions;
c) strikes, lockouts or other concerted industrial action; or
d) any other acts, occurrences, events or circumstances beyond the reasonable
control of the Party affected.
1.4 Notices
under, or in connection with, this Agreement shall be made in writing and signed
by or on behalf of the Party giving it. It shall be served by letter of facsimile
transmission (save or otherwise provided herein) and shall be deemed to be duly
given or made when delivered (in case of personal delivery), at the time of
transmission (in the case of facsimile transmission, provided that the sender has
received a receipt indicating proper transmission and a hard copy of such notice
or communication is forthwith sent by prepaid post to the relevant address set out
below) or five days after being dispatched in post, postage prepaid, by the most
efficient form of mail available and by registered mail if available (in the case of a
letter) to such party at its address or facsimile number specified below, or such
other address or facsimile number as such Party may hereafter specify for such
purpose to the other Parties hereto by notice in writing.
over electronic mail and there are risks associated with the use of electronic mail,
which can include the risk of interception, breach of confidentiality, alteration, loss
or a delay in transmission, and that information sent by this means may be
susceptible to forgery or distortion and agree to accept the risks of distribution by
electronic mail.
___________________________(Lender)
Address: ____________________
Fax:
E-mail
Attn:
___________________________(Borrower)
Address: ____________________
Fax:
E-mail
Attn:
1.5 Indemnification
The Borrower hereto indemnifies and agrees to hold the Lender harmless from
imposed upon or incurred by the Lender by reason of or resulting from any breach
or inaccuracy of any representation, warranty or covenant set forth in this
Agreement and / or any breach of any provisions of this Agreement by the
Borrower. The indemnification rights under this clause are independent of, and in
addition to, such rights and remedies, the Lender may have at law or in equity or
otherwise, including the right to seek specific performance, rescission, restitution
or other injunctive relief, none of which rights or remedies shall be affected or
diminished thereby.
SCHEDULE-I
(Description of the Residential Property)
All that piece or parcel of land and hereditaments and premises described as
under -
Name of the owner as per
the Title deed
Description of property
Flat / House No.
Plot No.
Street Name
Name of the area
City
PIN Code
House Tax Assessment
No.
/Connection details
Carpet area, Sq. Ft
Bounded by
On the East
On the West
On the North
On the South
IN WITNESS WHEREOF the Borrower has executed this Agreement on the day,
month and year first hereinabove written and the Lender have caused the same
day and executed by the hand of Shri._________________ its ______________
and authorized official.
(Name of the Bank official) (Designation)
SIGNED AND DELIVERED BY

Shri ______________________
the within named Borrower
SIGNED AND DELIVERED BY

Within named Lender by the hand of
Shri _________________ its _______ and authorized official

(Name of the Bank Official) (Designation)
Annexure - III
WILL (DRAFT)
This WILL is executed on ……………… (date).

I …………………………….., son of ……………………………………….
aged around …………, presently residing at ………………………………...
execute this WILL on this date in a sound and disposing state of mind, free from
coercion with an intention to settle my properties and liabilities after my life time.
I am now presently ………years old and my wife is living with me and she is
……….. years old. I am having ………….. children. All my children are married
and well settled (to be modified, if necessary)
I am having a house property at ……………………………………………..

I am having the possession and enjoyment of the same and also paying the taxes
in my own name. I am presently residing in said house. I have got clear, absolute
and marketable title to the said property and the same is free from mortgage/
charge/ lien.
I intend to secure a loan from State Bank of India by way of the Reverse Mortgage
of the house property for my benefit and for the benefit of my wife. The property
will devolve on my wife with absolute rights after my lifetime subject to the charge
of Reverse Mortgage in favour of the Bank.
This is my last WILL and Testament. I am executing the same in sound and
disposing state of mind free from coercion and undue influence. I know the
contents of the WILL and the same is dictated by me.
This WILL will come into force after my lifetime.
The contents of the WILL have been read over to me and the witnesses thereof.
I have hereunto set and subscribe my hand and signature this
……………………………… day of ……………………20….
Signed by the above-named testator as his last WILL and Testament in our
presence, all being present at the same time. Thereafter at his request and in his
presence, we subscribe our respective name.
(SIGNATURE OF THE TESTATOR)
WITNESSES:
1) (Sd/-)
Address
2) (Sd/-)
Address
Annexure IV
(Format of letter to be given by the borrower for advising list of legal heirs and list
of people staying with him/her/them)
To: From – Name(s)

State Bank of India Complete Address -
__________ Branch
Date -
Dear Sir/Madam,

List of Legal Heirs & Persons Staying with Me/Us
With reference to SBI Reverse Mortgage Loan Agreement executed by me/us on

______(date), I /We furnish list of legal heirs and list of persons staying with
me/us.
Legal heirs of Shri./Smt Legal heirs of Shri/Smt.

(Borrower 1) (Borrower 2)
1
2
3
4
5
Out of the legal heirs mentioned above, the Residential Property mortgaged to the
Bank I nominate the following legal heirs to deal with my estate for the purpose of
settlement of loan as described in Article 3-para 3.7 and para 3.8 of the aforesaid
agreement.
1
2
3
4
5
Signature
of the
borrower
2. List of persons currently staying with me/us is as under –
Sr.No. Name Age Gender Relation with

Borrower1 Borrower 2
1
2
3
4
5
Yours faithfully,
Borrower 1 Borrower 2
Annexure V
Life Certificate
(To be submitted in November every year during the currency of the loan.)
To
The Branch Head
State Bank of India
_______________
Ref.: RML/LC Date:
Name(s) of the borrower(s): 1._____________________________________
2._____________________________________
RML Account No. :_______________________________________
I/We, ________________________________________________, having

borrowed
[name(s) of the borrowers]
money from State Bank of India under Reverse Mortgage Loan (RML) scheme
do hereby state on oath as under:
i. that I/We confirm that the debit balance of Rs._______________ outstanding as

on ______________in our RML account mentioned above correctly reflects the
principal amount borrowed by me/us from time to time under RML scheme
together with interest applied at the agreed rate and frequency by the Bank, and
other charges debited by the Bank which are legitimate.
ii. that there is no change in my/our marital status as advised to the Bank while
availing loan under RML or since the date of submission of previous Annual
Certificate.
iii. *that one of the borrowers Shri./Smt. _______________________________ died

on ________________. Death Certificate issued by _______________ on
_________________ is enclosed herewith.
(* strike off if not required)
iv. that I/We have not changed our respective “Wills” which we have submitted to
the Bank while availing loan.
v. that I/We continue to use the house mortgaged to the Bank for availing Reverse
Mortgage Loan as my/our primary residence, and that I / We have not given the
house or part thereof on rent or taken any such action which will jeopardize
conditions under which the Bank accepted mortgage of the said property as
security for the loan. Copies of latest receipt of Property Tax / /Electricity Bill paid
by me / us evidencing my / our stay in the house is enclosed herewith for your
scrutiny and record.
vi. I / We wish to continue the loan.
Yours faithfully, Borrower(s) to affix

latest photographs and
sign across.
(Affix Revenue Stamp
in accordance with the
stamp act and sign across
the stamp)
Signature(s) of the Borrowers(s)

Place -
Certificate
This is to certify that the above-named person(s)
______________________________,
_________________________________ have signed in my presence. I know
the person(s) / I have identified the person(s) to my satisfaction with the help of
___________________________(mention name of the document and enclose
certified photocopy of the same, if the document is other than that on the Bank’s
records.)
Authorised Official
Name-
Place-
Date-
Annexure - VI
(Format of letter to be obtained from spouse of Reverse Mortgage Loan
Borrower in cases where the spouse does not join as co-borrower)
To:
Branch Manager
State Bank of India
______________ Branch
Date -
Dear Sir/Madam,
SBI Reverse Mortgage Loan – Shri./Smt.- ______________________(Borrower)

Rs.__________
I, Shri./Smt. (full name) ______________________________________, age

about _______ years submit as under that –
a) Shri./Smt. _________________________ (Borrower) who has approached State

Bank of India for availing loan of Rs.______________
(Rs._______________________________________) under SBI Reverse
Mortgage Loan scheme (SBI RML) is my lawful husband/wife.*
b) I have full knowledge of the fact that our present residence (residential property),
which is acquired and solely owned by my husband/wife* mentioned above is
required to be mortgaged to State Bank of India, for securing the loan under SBI
RML.
c) I have full knowledge of the fact that the SBI RML will become due and payable
in the one of the following events -
i) on the death of the Borrower.
ii) On the sale or likely sale of residential property by the Borrower.
iii) Where the Borrower(s) permanently move(s) out of the residential property.
iv) On Marriage/Remarriage/ Divorce of borrower(s)
v) On lease of the property
vi) On default in payment of taxes etc.
vii) Any violation or non-compliance of the terms of loan agreement by the
Borrower either directly or indirectly or for any other reasons the Lender
i.e., State Bank of India comes to a conclusion that the Loan account
cannot be continued any further.
d) I have full knowledge of the fact that the outstanding loan amount will be
recovered by the Bank from the sale proceeds of the residential property.
e) I shall be required to vacate the residential property in the event of recovery of
SBI RML by the Bank from sale proceeds of the residential property.
2. With full knowledge of the terms and conditions governing SBI RML, I am in
agreement with my spouse on the need and necessity of borrowing under SBI
RML. I assure the Bank that I shall vacate the residential property immediately
on receipt of notice from the Bank for doing so for honouring the terms and
conditions of SBI RML agreed between my spouse and the Bank.
Yours faithfully,
(Signature)
Place:
Date:
Full Name:
Full Residential address (must be the same as that of residential property offered
as security for SBI RML)
Please paste recent photograph of both the husband and

wife taken together showing their full faces.
Borrower and spouse to sign across the photograph.
Identification of the spouse by the borrower and one witness acceptable to the
Bank.
I identify Shri/Smt. ____________________________________ who has signed
this letter, as husband / wife of Shri / Smt. __________________________ who
wishes to avail SBI Reverse Mortgage Loan.
(i) Signature, name, age, address of witness
(ii) Signature of borrower.
Place –
Date –
*Delete whichever is not applicable.
Annexure ‘A’
CONTROL RETURN
PERSONAL BANKING ADVANCES-COMPETITIVE
PRICING APPROVED BY CIRCLE UNDER EMD SCHEME
CIRCLE: .
In terms of extant instructions, Chief General Manager has been vested with
discretion of sanction concession in interest rate and processing fee for
sanctioning loans under EMD Scheme. Accordingly, a statement of concession
approved in respect of loans under EMD Scheme for the
period…………………..to……………… is given below:
Sl. Date of Name of Tenor (in Card Rates Business Total
No. Approval the months) Rates Approved Booked Business
Scheme (Rs. in cr) Booked
by all
Banks/
HFCs
(Rs. in
cr)

Local Head Office,
Circle Chief General Manager
Date:
BACK TO RML
MASTER CIRCULAR
HOME AND HOME RELATED LOANS

(As on 31/10/2022)
PART - III
Specimen Forms / Documents / Annexures
(For Internal Use only)
MASTER CIRCULAR ON HOME & HOME RELTAED LOANS (FOR INTERNAL CIRCULATION) 1
INDEX
1 Home Loan Application, PMAY Annexures, Customer HL-A 5 – 34
Interaction Sheet
2 Personal Assets and Liabilities Statement HL-B 35 – 40
3 Irrevocable Letter of Authority HL-C 41 – 41
4 Letter from Employer HL-D 42 – 42
5 Irrevocable Letter of Authority (Draw & Disbursement) HL-E 43 – 43
6 Memorandum of Term Loan Agreement (Public) HL-F 44 – 54
7 Guarantee Agreement HL-G 55 – 58
7a Additional clause to be included in Loan Agreement, HL-Add’l 58 – 59
Recital and Tripartite Agreement in view of RERA Clause
8 Power of Attorney HL-H 60 – 63
9 Arrangement Letter HL-I 64 – 70
10 Covering Letter for Affidavit HL-J 71 – 71
11 Affidavit HL-K 72 – 76
12 Pre-Sanction Inspection Sheet (Revised) HL-M 77 – 78
13 SBI Home Loan – In Principle Approval Letter HL-N 79 – 80
14 Take Over Letter from Borrower Request I to III & HL-O 81 – 87
Unstamped Letter of Undertaking to be submitted by
prospective borrower(s) in case of takeover of Home
Loans
15 Draft Tripartite Agreement HL-AM-I 88 – 92
16 Draft Quadripartite Agreement HL-AM-II 93 – 97
17 Format for Project Tie-up Appraisal Note HL-BTU-I 98 – 103
18 Format for Quick Review and Review of Approved HL-BTU-II 104 – 108
Project Appraisal Note
19 Format for recording Inspection Reports in respect of SBI HL-BTU-III 109 – 110
Approved Projects
20 CIBIL-Understanding Credit Report HL-CIBIL 111 – 113
21 Tie-up with Defence Housing Organisations HL-Defence 114 – 115
22 Draft Tripartite Agreement for AWHO & ANHB HL- 116 – 118
Defence-1
23 Army Welfare Housing Organisation - Letter HL- 119 – 119
Defence-2
24 List of Document for Second Mortgage / Pari-passu HL-Pari- 120 – 121
Passu
25 Letter from Borrower to the Prospective Mortgagee HL-Pari- 122 – 122
Passu-1
2
MASTER CIRCULAR ON HOME / HOME RELATED LOANS – FOR INTERNAL USE ONLY
26 Letter from Prospective Mortgagee to Prior Mortgagee HL-Pari- 123 – 123
Passu-2
27 Memorandum of Deposit of Title Deeds HL-Pari- 124 – 124
Passu-3
28 Letter addressed by the Prior Mortgagee HL-Pari- 125 – 125
Passu-4
29 Pari-passu Letter HL-Pari- 126 – 126
Passu-5
30 Inter-se Pari-passu Agreement HL-Pari- 127 – 130
Passu-6
31 Letter from the First Charge Holder HL-Pari- 131 – 131
Passu-7
32 Letter issued by the Bank for having Second Charge HL-Pari- 132 – 133
Passu-8
33 MoU for Builder Tie-up approval in Projects financed by HL-MoU 134 – 138
the Bank
34 Revaluation Format for Basel-II HL-P 139 – 139
35 Format of Valuation Reports for all Properties of Value HL-P(A) 140 – 160
36 Irregularity Report Format (Quarterly / Half-Yearly) HL-Q 161 – 162
37 Memorandum for CCSC / CCCC / ECCB for Sanction / HL-R 163 – 167
Control
38 Summary Sheet HL-S 168 – 169
39 Arrangement Letter for advising Re-Phasement HL-T 170 – 171
(currently discontinued)
40 Stamped Letter for Re-Phasement (currently HL-U 172 – 174
discontinued)
41 Specimen of NOC to be obtained from Builder HL-V 175 – 176
42 Default Term Loan Account Register HL-W 177 – 177
43 Marketing Consultants Application HL-X 178 – 180
44 Marketing Consultants – Terms of Contract / Agreement HL-Y 181 – 183
45 Home Loan Counsellors – Draft Agreement cum HL-Z 184 – 187
Indemnity
Corporate HLC Agreement
46 Home Loan Counsellors – Code of Conduct and HL-Za 188 – 189
Responsibilities
47 Home Loan Counsellors – Photo ID Card Specimen HL-AA 190 – 190
48 Home Loan Counsellors – Empanelment Register HL-AB 191 – 191
49 Control Card HL-AC 192 – 193
50 Forwarding Letter to Builder / Society HL-AD 194 – 194
3
51 Control Report HL-AE 195 – 198
52 Proposal Format for concessions / relaxations – for Tie- HL-AF-I 199 – 202
Up Projects
53 Proposal Format for Concessions / Relaxations for Other HL-AF-II 203 – 205
Cases
54 Penal Interest Letter HL-AG 206 – 206
55 Penal Interest Notice HL-AH 207 – 207
56 ECS Mandate Form HL-AI 208 – 209
57 Floating Rate: One Time Option Letter to Switch over HL-AJ 210 – 210
58 Fixed Rate: One Time Option Letter to Switch over HL-AK 211 – 212
59 Guarantee Agreement for SBI Home Top-Up Loan HL-AL 213 – 216
60 Risk Scoring Model HL-AN 217 – 228
61 EMI Chart HL-AO 229 – 230
62 Examples of CIBIL Report HL-AP 231 – 232
63 Step by Step Guide for Home Loan Account & Rinn HL-AQ 233 – 241
Raksha Account Opening
64 Agreement for utilising services of Service Provider as HL-AR 242 – 263
Corporate Agent to distribute SBI Home Loan Products
65 P-LAP Application Form HL-AT 264 – 268
66 Declaration from EWS / LIG applicant (PMAY) for non- HL-AU 269 – 269
availability of Statutory Documents
67 End-to-End LOS Process Flow – SoP HL-AV 270 – 271
68 End-to-End LOS Process Flow – User Manual HL-AW 272 - 285
69 Central KYC Registry – CIS Format Annex -
4769
70 Builder Tie-Up: Audit observations – Annexure for BRT / HL-AAA 286 – 288
AGM HLS / RM RBO
71 Builder Tie-Up: Audit observations – Annexure for HL-AAB 289 – 289
RACPC / RASMECCC
72 Home Loan Interest Certificate HL-IC 290 – 290
73 Smart Home Top-Up Loan – Application Form, Loan HL-AX 291 – 308
Agreement and Arrangement Letter
74 Home Loan to Non-Salaried Segment – Differential IMGC-(a-j) 309 – 332
Offering
75 Vendor Verification Module – SoP Annexure – 333 – 354
VVM (1-10)
76 List of Old Circular 355 -
Annexure - HL-A
4
(Home Loan application form may also be downloaded from SBITIMES)
Departments 2 RE,H & HD :Home Loans Downloads Home Loans Home
Loan application Form)
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6
7
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9
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11
WELCOME TO STATE BANK OF INDIA
INDICATIVE CHECK LIST OF DOCUMENTS FOR HOME LOANS
(Circles to modify the checklist according to the local requirements)
For Buying a Property in SBI Approved Projects
(A) KYC DOCUMENTS
Officially Valid Documents (OVDs):
(Any one of the following documents)
PAN Card
Passport
Voters ID card
Driving license
Job card issued by NREGA duly signed by an officer of the State Government
The letter issued by the National Population Register containing details of name
and address
If the OVDs furnished by the customers does not contain updated address, any one
of the following documents shall be deemed to be OVDs for the limited purpose of
proof of address:
Utility bill which is not more than two months old of any service provider (electricity,
telephone, post-paid mobile phone, piped gas, water bill);
Property or Municipal tax receipt
Pension or family pension payment orders (PPOs)
Letter of allotment of accommodation from employer issued by State Government

or Central Government Departments, statutory or regulatory bodies, public sector
undertakings, scheduled commercial banks, financial institutions and listed
companies and leave and licence agreements with such employers allotting official
accommodation
12
For Salaried Customers:
Current pay slip (Original Salary Certificate from employer when pay slip is not
available)
Copy of Form 16 or copy of IT Returns for last two financial years
Statement of Bank Account/ Pass-Book for last six months
Personal Assets and Liabilities statement on Bank’s standard format (Annexure
/HL-B)
For Businessmen and Professionals:
Copies of three years I.T. returns or Assessment Orders.

Balance Sheets (Financial Statements) for last three years.
Audited Balance Sheet:
➢ If total annual sales or turn over or gross receipts exceed Rs. 1 crore in
case of customers engaged in business
➢ If gross receipt in one year exceed Rs.50 lacs in case of customers
carrying on profession
Photocopies of challans evidencing payment of Advance Income Tax.
Opinion report from the respective Bank, if firm/company has availed any
credit facility from any Bank
Personal Assets and Liabilities statement on Bank’s standard format
(Annexure /HL-B)
Statement of Bank Account/ Pass Book for last six months
Proof of business address for non-salaried individuals
(C) PROPERTY DOCUMENTS
Agreement to Sale
Construction Agreement
Cost break up
13
INDICATIVE CHECK LIST OF DOCUMENTS FOR HOME LOANS
For Buying a Property in Other Than Approved Projects
(A) KYC DOCUMENTS
Officially Valid Documents (OVDs) :
PAN Card
Passport
Voters ID card
Driving license
The letter issued by the National Population Register containing details of name and
address
If the OVDs furnished by the customers does not contain updated address, any one of
the following documents shall be deemed to be OVDs for the limited purpose of proof
of address:
Letter of allotment of accommodation from employer issued by State Government or
Central Government Departments, statutory or regulatory bodies, public sector
undertakings, scheduled commercial banks, financial institutions and listed companies
and leave and licence agreements with such employers allotting official
accommodation
(B) INCOME DOCUMENTS:
For Salaried Customers:
available)
14
Personal Assets and Liabilities statement on Bank’s standard format (Annexure /HL-
B)
For Businessmen and Professionals:

➢ If total annual sales or turn over or gross receipts exceed Rs. 1 crore in case
of customers engaged in business
➢ If gross receipt in one year exceed Rs.50 lacs in case of customers carrying
on profession
(Annexure /HL-B)
(C) PROPERTY DOCUMENTS
Agreement to Sale
Construction Agreement
Cost break up
RERA Registration No.
Chain of title tracing the title from the oldest title deed to the latest title deed
establishing title of the property (copy of lease Deed, / Govt. grant/ allotment/Lease-
cum/Sale Agreement/ Gift Deed /Settlement Deed/ partition/family settlement deeds/
testamentary documents /will/ POA is involved in the chain of title etc.,)
RTC extracts/mutation extracts/ Katha extract etc.,
Development Agreement/ Power of Attorney (Builder’s POA/ Common POA etc.,)
Copy of approved plan/ building plan, permission of appropriate/local authority, etc.;
Copy of property tax or land revenue or other statutory dues
permission from Govt. or any other authority for creation of mortgage, if required
Copy of relative order in case of conversion of agricultural land or relevant
records/documents as per local laws
Certificate to commence construction, if required
Letter from the builder/society/Housing Board intimating their a/c number and name of
their bankers, for remittance of installments.
All statutory approvals as per local practice.
15
CHECK LIST OF DOCUMENTS FOR HOME LOANS
FOR BUYING A READY TO MOVE IN FLAT

(A) KYC DOCUMENTS
PAN Card
Passport
Voters ID card
Driving license
address
If the OVDs furnished by the customers does not contain updated address, any one
of the following documents shall be deemed to be OVDs for the limited purpose of
proof of address:
accommodation
For Salaried Customers :
available)
16
(Annexure /HL-B)
For Businessmen and Professionals :

➢ If total annual sales or turn over or gross receipts exceed Rs. 1 crore in
case of customers engaged in business
➢ If gross receipt in one year exceed Rs.50 lacs in case of customers
carrying on profession
(Annexure /HL-B)
(C) PROPERTY DOCUMENTS:
Documents pertain to the Project:
RERA Registration No, if available.

cum/Sale Agreement/ Gift Deed /Settlement Deed/ partition/family settlement
deeds/ testamentary documents /will/ POA is involved in the chain of title etc.,)
Development Agreement/ Power of Attorney (Builder’s POA/ Common POA etc.,)
Permission for construction, if required
Urban land ceiling clearance, if required
No Objection Certificate under the Income Tax Act, if required
permission from Govt. or any other authority for creation of mortgage, if required
records/documents as per local laws
Letter from the builder/society/Housing Board intimating their a/c number and name
of their bankers, for remittance of instalments
17
Documents pertains to the flat :
Sale Deed/ Gift Deed /Settlement Deed/ partition/family settlement deeds/

testamentary documents /will etc.,
Possession Certificate/ Allotment Letter/ Builder NOC etc.,
Proof of Identity and Address and details of Bank Account of seller(s) in case of
resale property by an individual
Original receipts of advance payments towards purchase of flat.
Up to date tax paid receipts.
Additional documents, in case Property belongs to Society :
Original Share Certificates

Conveyance in favour of Society/ Condominium concerned
Occupancy Certificate/allotment letter/letter of possession
Membership details in the Society
No Objection Letter from the Society
the required authority/power to borrower and whether the mortgage can be created,
and the requisite resolutions, bye-laws
Proof of Identity and Address and details of Bank Account of seller(s) in case of
resale property
Original of land tax paid receipt and possession certificate issued by the revenue
authorities.
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CHECK LIST OF DOCUMENTS FOR HOME LOANS

FOR SELF-CONSTRUCTION PROPERTIES
(A) KYC DOCUMENTS
PAN Card
Passport
Voters ID card
Driving license
address
If the OVDs furnished by the customers does not contain updated address,
any one of the following documents shall be deemed to be OVDs for the
limited purpose of proof of address:
accommodation
For Salaried Customers :
19
available)
(Annexure /HL-B)
For Businessmen and Professionals :

➢ If total annual sales or turn over or gross receipts exceed Rs. 1 crore in case
of customers engaged in business
➢ If gross receipt in one year exceed Rs.50 lacs in case of customers carrying
on profession
(Annexure /HL-B)
(C) PROPERTY DOCUMENTS:
cum/Sale Agreement/ Gift Deed /Settlement Deed/ partition/family settlement
deeds/ testamentary documents /will/ POA is involved in the chain of title etc.,)
Permission from Govt. or any other authority for creation of mortgage, if required
Records/documents as per local laws.
Estimate from the empanelled Valuer.
All statutory approvals as per local practice.
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FORMAT FOR HOME LOAN SOURCING ENTITIES
(TO BE ATTACHED INVARIABLY WITH HOME LOAN APPLICATION

BEFORE FORWARDING TO CPCs)
CUSTOMER INTERACTION SHEET.
1 Name of the Applicant
2 Mobile number and email id of the

applicant.
3 Amount of loan applied.
4 Sourcing Entity Branch Official/ HLST/ SSL/MC/

MA/HLC
5 Name of the Sourcing Official/Executive
6 Contact Number & Code of the sourcing Mobile no:

Official/Executive. Code no :
7 Variants of Home Loan Products YES NO
explained
8 Process to arrive at Loan eligibility YES NO
explained (EMI/NMI ratio, LTV Ratio)
9 Interest rate structure, linkage with EBLR YES NO
and interest rate reset is explained
10 Check List of documents provided and YES NO

importance of submitting all documents in
one go has been explained.
11 Different stages and processes of Loan YES NO
sanction and disbursement explained
12 TIR, Valuation Reports charges and YES NO
Process explained.
13 Pre-sanction Survey (Property, YES NO
Residence, Office/Business place)
Process explained.
Post Sanction Survey, disbursement
schedules etc. have been explained
14 Submission of Original Invoices/Receipts YES NO
at the time of every disbursement is
explained.,
15 Insurance of the House property is YES NO
mandatory and the provision of adding
Insurance premium to the cost of the
project has been explained.
16 The concept of Moratorium is explained. YES NO
21
17 Home Top up and Insta Home Top up YES NO
loans features were explained.
18 Tentative commitment of number of days YES NO

(TAT) for disposal of the proposal
19 Contact details of sourcing Official and YES NO
stand by contact details provided to the
customers.
Date of Interaction:
Place:
Date: Signature of the Sourcing Official/Executive
22
MOST IMPORTANT TERMS AND CONDITIONS
SBI – Home Loan
The MITC covers the following Loan Products:
1. SBI Home Loan Scheme

2. SBI HER Ghar Scheme
3. SBI Pre-approved Home Loan
4. SBI FlexiPay Home Loan
5. SBI Max Gain Home Loan
6. SBI Privilege Home Loan
7. SBI Shaurya Home Loan
8. SBI Realty Home Loan
9. SBI NRI Home Loan
10. PMAY-CLSS Home Loan
Purpose for which home loan can be availed: The loan will be sanctioned for the purpose of
purchase/ construction/extension/repairs/renovation of new/second-hand residential
house/flat/plot of land and furnishings and interiors (hereinafter referred to as the ‘project’).
Premium of Home Loan Insurance cover (Optional) : The premium for the optional Home Loan
Life Insurance cover (if availed) may also be added to the loan amount.
Loan to Value Ratio (LTV):

For loan amount upto Rs.30 Lacs, maximum permissible LTV ratio is 90% of the assessed value
of the property. For loan amount greater than Rs.30 Lacs and upto Rs.75 Lacs, maximum
permissible LTV ratio is 80%. A maximum permissible LTV ratio of 75% is applicable on a loan
amount above Rs.75 Lacs.
Rate of Interest:
Floating Rate of Interest: -

The effective rate of Interest on the loan outstanding will be charged at the rate of ……% (spread)
above RBI’s Repo Rate which is …. % p. a as on 01st day of current calendar quarter. The
present effective rate of interest being …% p. a calculated on daily balance of the loan amount at
monthly rests, subject to the interest rate reset on the 1 st day of every calendar quarter, on the
basis of the prevailing RBI Repo Rate. The spread is sum of Credit Risk Premium of ……% and
other cost including operating cost. The Bank shall at any time and from time to time be entitled
to change Credit Risk Premium when borrower’s credit assessment undergoes change. Also,
other cost including operating cost can be altered periodically at Bank’s discretion.
Fixed Rate of Interest:-

Interest on the loan will be charged at the fixed rate of interest on daily reducing balance at monthly
rests, subject to interest rate reset at the stipulated interval on the basis of fixed interest rates
prevailing at the time of reset. State Bank of India (SBI) may at its discretion stipulate the
periodicity of computation of interest. Further, SBI may at its sole discretion alter the rate of interest
suitably and prospectively in the event of major volatility in interest rates during the period of the
agreement. Thenceforth the rate of interest varied as aforesaid shall be applicable to the Loan.
23
SBI shall be the sole judge to determine whether such condition exists or not. If the Borrower is
not agreeable to the revised interest rate so fixed, the Borrower can request SBI, within 15 days
of receipt of the notice intimating change in interest rates from SBI, to terminate the loan and the
Borrower shall repay the Loan and any other amount due to SBI in full and final settlement in
accordance with the provisions of the Agreement relating to pre-closure.
Intimation of change in Interest Rate:- The borrower shall be deemed to have notice of changes
in the rate of interest whenever there are changes in RBI Repo rate or increase in interest rates
,where there is no change in RBI Repo rate are either displayed on the Notice Board of the Branch
or published in news papers or made through entries of the interest rate charged in the
passbook/statement of account furnished to the borrower or displayed on Bank’s website
(https://bank.sbi) and the borrower is liable to pay such revised rate of interest.
Penal interest:-
In the event of a default in payment or any irregularity in the account, the Bank reserves the right
to levy a higher rate of interest as it deems fit. Enhanced rate of interest @2% per month on the
irregular amount for the period of irregularity, over and above the applicable rate will be
charged if the Equated Monthly Installment (EMI) remains unpaid for a period of 30 days from the
due date, for any reason, including a bounced cheque.
Failed or Non-payment EMI / Cheque returned/SI dishonours:-

Reason Penalty
Cheque returned (for insufficient Rs 500 plus GST
funds only)
Failed SI/NACH Rs 250 plus GST
The above-mentioned rates may vary from time to time.
Repayment:
The loan is to be repaid in Equated Monthly Installments over the tenure of the loan. The
repayment installment commences from a date specified in the sanction letter. The liability to the
bank will be extinguished only when the outstanding in the loan account becomes Nil, on payment
of residual amount, if any.
Loan Tenor:
Maximum 30 years (or) up to the age of 70 years (the age by which the loan should be fully repaid)
of the borrower, whichever is early.
Pre-closure Charges:-
No pre-payment/ Pre-closure penalty will be levied on floating interest Home Loans irrespective
of the period for which the account has run or source of funds.
Security:
Primary:-
The loan will be secured by Equitable / Registered mortgage/extension of mortgage of the land
and building/flat for which the loan is to be sanctioned.
24
Collateral:-
Liquid securities of adequate value in the form of Life Insurance policies, Government Promissory
Notes, shares/ debentures, gold ornaments or such other tangible security as may be deemed
appropriate, may be pledged by the customer in lieu of mortgage of the residential property
financed by the Bank.
Interim Security Pending Mortgage:-

Wherever creation of mortgage is likely to be delayed for any valid reason, suitable security
including third party guarantee, as considered necessary, may be taken for the interim period.
Utilisation of the loan:

The amount of the loan shall be utilized strictly for the purpose detailed in the Arrangement Letter
and in the manner prescribed. The construction of the house/flat or the modification/extension
proposed by the borrower in the existing house/flat should be strictly according to the plan
approved by the Local Authorities/Town Planning and Development authorities. Any modification
desired in the plan as originally approved, can be undertaken only after express sanction for it has
been obtained from the appropriate authority.
Insurance: The house/flat purchased/constructed with Bank’s finance should be insured against
the risk of fire/riots/earthquakes/lightning/ floods etc. in the joint names of the borrower and the
Bank for the actual project cost after netting off the cost of land (including undivided share of land
in case of flats), cost of stamp duty and registration charges. Cost of the same shall be borne by
the borrower.
Inspection:
The Bank will have the right to inspect, at all reasonable times, the borrower’s property by an
officer of the Bank or a qualified auditor or a technical expert as decided by the Bank and the cost
thereof shall be borne by the customer.
Fees and charges:
1. Processing fee: Collected at the time of Documentation.
Consolidated Processing fee: Processing fee as applicable to the Home Loan will be collected
upfront.
“0.40% of the loan amount plus applicable GST subject to a minimum of Rs 10000/- and
maximum of Rs 30000/- plus GST.
2. Other Fee/Charges:
Reason Particulars Fee

Amount
Collected for Stamp Duty (% of project cost) %
Payment to Registration Charges (% of project %
State Govt cost)
Other Rs.
Fee______________________
25
Total Rs.
Fees paid to Bank’s empanelled advocate and valuer for their professional services will not be
refunded even if the loan is not sanctioned for any reason State Bank of India retains the right to
alter any charges or fees from time to time or to introduce any new charges or fees, as it may
deem appropriate, with due intimation to customer.
3. Conversion charges for switching loan from higher interest rate:
Option for switching over loan from higher interest rate to current / prevailing floating rate is
permissible on payment One-time switchover fee of Rs 5000/- plus applicable taxes irrespective
of the loan limit/ D.P (Drawing Power) or Outstanding .
Fees and Charges are subject to change from time to time at the sole discretion of SBI
4. Disbursement:
1. All the security documents prescribed have been executed by borrower/co-applicant (s)/
guarantor/s
2. A valid mortgage (equitable or registered if equitable mortgage is not possible) has been
created in favour of the Bank as per the laws of the State.
3. Wherever creation of mortgage is likely to be delayed for any valid reason, suitable security
including third party guarantee, has been taken for the interim period.
4. The loan will be disbursed in stages where a loan for construction is desired or purchase is
through payment to seller in installments.
5. All necessary statutory compliances are in place.
SBI may disburse the quantum of loan in lump sum or in installments at its own discretion
depending on the level of construction of the House/Flat as acceptable to SBI.
SBI will disburse loan amount directly to the builder/seller/society as the case may be and as
requested / specified/ directed by the customer to SBI at the time of each disbursement. SBI shall
not be responsible / liable in any manner whatsoever for any delay by the customer in providing
such request/ specification/ direction to SBI and the customer shall not claim any costs, charges
and expenses in any relation to any non-disbursal by SBI due to any such delay by the customer.
The Bank reserves the right to collect any tax if levied by the State/Central Government and/or
other Authorities in respect of this transaction.
Default:
In the event of default i.e. if the amount due is not paid by due date, the customer will be sent
reminders from time to time for payment of any outstanding on his loan account, by post, fax,
telephone, email, SMS messaging and/or through third parties appointed for collection purpose to
remind, follow-up and collect dues. Any third party so appointed, shall adhere to the Indian Banks
Association’s (IBA) code of conduct on debt collection.
26
Customer Service:
For any service related issue, customer can get in touch with SBI by:
• Calling Customer Help Line Numbers
• Contact Customer Grievance Cell at our Local Head Offices
• Write to Grievance Cell at our Local Head Offices
(Details on Help line Numbers and Grievance Cell available on www.sbi.co.in)
In case a customer is not satisfied with the handling of grievance by the Local Head Office, a
communication may be sent (enclosing the message sent earlier to Local Head Office) to the
Deputy General Manager (Customer Service),

Customer Service Dept, State Bank of India;
State Bank Bhawan, 4th floor;
Madame Cama Road,
Mumbai-400 021,
Telephone No. (022) 22029456, 22029451 22740432, 22740431,22740433 Fax no. (022)
22742431. e-mail address - dgm.customer@sbi.co.in.
Disclosure:
State Bank of India is authorized to disclose from time to time any information relating to the loan
to any credit bureau (Existing or Future) approved by Government of India and Reserve Bank of
India without any notice to the borrower. State Bank of India is also authorized to make inquiries
with the Credit Information Bureau of India (CIBIL) and get the applicants Credit Information
Report.
27
PMAY Annexure-A
(Page 2 of Home Loan Application Form)
Page 2
Before you proceed further, please answer the following questions, to check your eligibility for
subsidy under Pradhan Mantri Awas Yojana (PMAY).
1) Do you and / or your wife own a Pucca house anywhere in India:
Yes No
2) Gross Annual Household Income of Family (Husband & Wife)– select any one of the
following:
a. Upto Rs. 3 lakhs Yes No
b. >Rs. 3 lakhs and <= Rs. 6 lakhs Yes No
c. >Rs. 6 lakhs and <=Rs.12 lakhs Yes No
d. >Rs.12 lakhs and <=Rs.18 lakhs Yes No
3) Carpet Area of House:

a. Upto 30 Sqmts Yes No
b. >30 and <= 60 Sqmts Yes No
c. >60 and <=90 Sqmts Yes No
d. >90 and <=110 Sqmts Yes No
4) (a) Place of the Property / Proposed Property:

(b) Does the property located in 4315 statutory towns notified or planning area
Yes No
(For the list of notified 4315 statutory towns, please refer www.mhupa.gov.in or your Branch)
Disclaimer: The eligibility criteria for claiming subsidy under PMAY is as per the guidelines issued
by Government of India (GOI) which is subject to change from time to time.
===========================Office use only=========================== The
applicant is eligible/ not eligible to be covered under PMAY.
Signature of the Sourcing Entity (Bank’s authorized officer only)

*Sourcing Entity are requested to perform additional checks, as per the latest instructions
PMAY Annexure- B
The Branch Manager,

---------------------- Branch
Date:
28
Dear Sir,
“I/We ---------------------------------------------------------------------------(name of the

borrower/coborrowers)* hereby declare that
(i) I/We have applied for Housing Loan under EWS/LIG/MIG-I/MIG-II Scheme of Pradhan
Mantri Awas Yojana- Credit Linked Subsidy Scheme.
(ii) I/We and my spouse and unmarried children do not own a pucca house in any part of India.
(iii) I/We have not availed any loan under this Scheme nor have applied for Home Loan under
this Scheme to any other Banks/Financial Institutions.
(iv) My/our total house hold income from all sources is Rs………………………per annum.
(v) I/We have been made to understand that the subsidy amount will be recovered by the Bank
for refund to Government of India under the following circumstances:
(a) I/We fail to complete construction of house/take possession of the house within 36
months from the date of the disbursement of the 1st installment of the loan amount,
(b) In the event of default in payment of EMIs of the loan by me/us and the loan account
becoming NPA,
(vi) The payment of subsidy by the Government of India in no manner, whatsoever, reduces
my/our liability towards the dues payable to SBI, together with interest during the entire
loan period.
2. The details of other family members (above 18 years age) excluding borrower/coborrower
and with maximum of 4 members in the descending order of age are as under:
i) Name 1:_________________________________
Unique Identification Proof Type and Number [Aadhaar/Voter’s Card/PAN
Card/Passport No.]:____________________________ ii) Name
2:________________________________
29
Card/Passport No.]:___________________________ iii) Name
3:__________________________
Card/Passport No.]:___________________________ iv) Name
4:_______________________
Unique Identification Proof Type and Number [Aadhaar/Voter’s Card/PAN Card/
Passport No.]:________________________
3. I understand and accept that if at any stage, it is found that the information given by me is
false/not true, allbenefits given to me under the schemes would bewithdrawn and legal action as
deemed fit, would be taken against me.
Yours faithfully,
(Signature of borrower) (Signature of co-borrower)
*The beneficiaries have been defined as a family comprising of husband, wife and
unmarried children. Only the spouse and unmarried children will be permitted to join the
loan as coborrowers/guarantors.
However, in case of CLSS for MIG Scheme, adult earning member (irrespective of marital
status) may be treated as a separate household provided he/she do not own a pucca
house in his/her name in any part of India.
30
PMAY Annexure C
MASTER DATA TO BE COLLECTED FROM THE PLIS

FOR MIS/MONITORING BY THE CNA
1) PLI Details
a) Name of PLI (Branch / CPC Name)*:
b) PLI code (Branch / CPC code)*:
c) Category of PLI (Bank/HFC/NBFC-MFI/others) *:
2) Borrower Details
a) Name of borrower (Should be same as Name in Housing Loan Account No)* - Page3
b) PAN Card No: -Page3
c) Address of borrower: (House/Flat/Door No, Name of Street, City/Village, - Page3
District, State, Pin-code)
d) Mobile No. of borrower: - Page3
e) Household Category: MIG I/MIG II
f) Household Annual Income (INR): - Page4
g) Religion [Hindu-01, Muslim-02, Christian-03, Sikh-04, Jainism-05, Buddhism-06,
Zoroastrianism-07, Others - 08]*
h) Caste [General-01, SC-02, ST-03, OBC-04]* - Page3
i) Preference Category: Person with Disability-01, Working Women-02, Widow-
03 and Others-04 (Pl. specify)*
j) Sex: Male/Female/Transgender*: - Page3
k) Unique Identification (Aadhaar ID card number)*: - Page3
3) Co-Borrower Details - Page4
a) Name of Co-Borrower (Should be same as Name in Housing Loan Account No)* b) PAN
Card No:
c) Sex: Male/Female/Transgender*:
d) Unique Identification (Aadhaar ID card number)*:
4) Number of unmarried son/daughter (upto 4): Name of adult along with Unique Identification
(Aadhaar ID card number):
5) Property type* (01-Flat; 02-Independent house) -Page5
6) Type of House: New (01); Re-purchased (02) -Page5
Carpet area of house (in sq.m.)* [put √ ] - Page5 a)
Upto 90 sq.m.
b)Upto110 sq.m.
31
7) Complete postal address of property with PIN code* (House/Flat/Door No, Name of Street,
City / Village, District, State, Pincode, Town code) -Page5
8) Loan Amount Sanctioned (In Rs)* -Page5
9) Housing Loan Account Number*
10) Purpose of loan * (For purchase/re-purchase)-01/Construction-02): -Page5
11) Tenure of loan including Moratorium Period (in months)*: -Page5
12) Housing loan interest*: -Page5
13) Moratorium period if any* (in months):
14) Repayment start date [DD/MM/YYYY]*
15) Subsidy Claim Number [Single Installment – 00, Multiple Installments – Respective
Number]
i) Loan Amount Disbursed for this Claim (In Rs)* ii) Loan Amount Disbursed Date
(DD/MM/YYYY)*
iii) Subsidy Claim Number (00 Single instalment, Multiple Instalment (Respective Number)*
iv) Interest Subsidy Amount Claimed* v) NPV of the subsidy vi) Date of credit of subsidy
[DD MM YYYY format]
17) Cumulative Amount of subsidy credited (as subsidy is to be credited in instalments
in proportion to the loan disbursed) :
18) Whether trunk and line infrastructure is existing or being provisioned* i) Water
Supply (Yes/No) ii) Electricity Supply (Yes/No) iii) Drainage/Sanitation (Yes/No)
19. Sanction Date [DD/MM/YYYY]*
Stamp:
Signature:
* Mandatory fields
Format to be submitted by CPC/Branch for claiming subsidy under CLSS

1. Name of the Borrower:
2. PAN Card No. (if Any):
3. Employment Category [Self Employed (01), Salaried (02), Regular wage(03), Labour(04),
Others (05)]:
4. Residence Proof Type [Aadhaar (01), Voter’s Card (02), Ration Card (03),
Mobile/Telephone bill (04), Gas Bill(05), Others (06)]:
5. Address of Borrower:
a. Address1 (Plot/House/Flat/Door No. & Street etc):
b. Address2 (Locality Colony Name):
c. Address3 Place Name (City/Village):
d. Address4 (District):
32
e. Address5 (State):
f. Address6 (Pin-code):
6. Mobile No of Borrower:
7. Category Caste (whether General/SC/ST/OBC):
8. Category Religion (whether Hindu, Muslim, Christian, Sikh, Jainism, Buddhism,
Zorastrianism, Others):
9. Category of Household: EWS/LIG
10. Annual Household Income of Borrower (INR): __________________ (as declared by
applicant in declaration form)
11. Sex: Male / Female / Transgender:
12. Unique Identification of borrower (Aadhar/Voter’s Card/PAN card/Passport):
13. Name of Co-borrower:
14. Co-borrower Father's/ Husband's Name:
15. Co-borrower Sex [Male (01), Female (02), Transgender (03)]:
16. Co-borrower Date of Birth [DD/MM/YYYY]:
17. Co-borrower Unique Identification Proof Type [Aadhaar (01), Voter’s Card (02), PAN Card
(03), Passport No (04)]:
18. Co-borrower Employment Category [Self Employed (01), Salaried (02), Regular wage(03),
Labour(04), Others (05)]:
19. Number of adult dependents (upto 4): Name of the other Dependents above 18 years of
age along with Unique Identification (Aadhaar/ Voter’s card/ PAN card/ Passport): a)
b)
c)
d)
20. Property Type ( 01-Flat;02-Single Storey house;03-Repair/extension):
21. Carpet Area of house ( in sq. Mtrs) [put √]
• Upto 30 sqmtrs
• Upto 60 sqmtrs
• More than 60 sqmtrs
22. Type of House: New/Existing/Re-purchased:

23. Complete postal address of property with PIN Code:
a. Address1 (Plot/House/Flat/Door No. & Street etc):
b. Address2 (Locality Colony Name):
c. Address3 Place Name (City/Taluqa /Village):
d. Address4 (Pin-code):
24. Stage of Construction [ Yet to Start (00), Ground Level (01), Plinth Level (02), Roof Level
(03), Finishing Stage (04), Superstructure Completed (For multi-storey only) (05),
Completed (06)]:
25. Ownership mode (only in case of enhancement). Whether
• Self-Owned
• Inherited
26. a) Loan Amount: b) Loan Account No.:
33
27. Purchase of Loan (For purchase/construction/extension):
28. Tenure of Loan:
29. Housing Loan Interest:
30. Moratorium Period if any:
31. Repayment Start Date [DD-MM-YYYY format]:
32. Subsidy Claim No. [Single Instalment -00, Multiple Instalment –Respective No.]
a. Loan amount disbursed for this claim (in Rs):
33. Source of the application( Whether direct/ULB/NGO/Developers):
34. Whether trunk and line infrastructure is existing or being provisioned*
a. Water Supply (Yes / No)
b. Electricity Supply (Yes / No)
c. Drainage/Sanitation (Yes / No)
We confirm that the account is eligible for subsidy under CLSS scheme in terms of extent
instructions:
Stamp:
Signature:
(BACK TO INDEX)
34
Annexure -HL-B
PERSONAL ASSETS AND LIABILITIES STATEMENT

(For Loans up to 25 Lacs)
Please note the following before compiling Opinion Report
a.Copies of Documentary evidence in respect of assets of Borrowers/ Guarantors to be
obtained and kept on record.
b.Bank account statement for the past one year to be obtained.
c.Self certification will be the basis for the Opinion Report.
d.Other assets to include cars etc.
Name: Shri/ Smt/ Kum…………………………

S/o, W/o, D/o……………………………………
Aadhar Number:
Resident of …………………………Mobile No. ………………
Landline or Alternate Mobile No……….PAN No…… DOB……………Age…… Date of
Retirement………..
Profession ……………………Net Annual Income/ NMI…….
Description of immovable property
House / Flat No Address/ Owned / Leased Value,
(Area of land Location Encumbrance, if
and any, for loan
availed and
House) amount.
Other assets-Description and value

Description Value Description Value Description Value
NSCs PF Gold
PPF ornaments
Mutual Shares/ Others

Funds Debentures (please
specify)
Total Assets Rs.

Liabilities
Description Amount Description Amount
Home Loan Personal Loan
35
Car Loan PF Loans
Other Loans Other liabilities
Total Liabilities Rs.
I hereby declare that the particulars furnished by me are correct. I enclose photocopies of
relevant documents on support of my statement. I undertake to furnish original documents, if
needed by
Bank, for verification.
Signature of the applicant/ Guarantor
For Office Use only

Opinion Report
After perusal of relative documents and on discreet enquiries made by me it is observed that Shri /
Smt / Kum………………….Aged ……..Years , resident of ………… is a person of Net Worth of
Rs…. and has capacity to repay the ………… loan (Scheme) of Rs…….. applied for. His / Her
Networth is Rs…… which is good for the loan amount and therefore, he/ she has capacity to stand
as Borrower/ Guarantor to Shri/ Smt/ Kum……………
Market Value of immovable property (A)
Other Liquid Assets (B)
Total (A+B)
Less Liabilities (C)

Net Worth (A+B)-(C)
I/We estimate the net means of Shri/Smt.------------------------------ at Rs.-----------and therefore the
his/her rating is ----------------- .
CSO/Field Officer/ Relationship Manager/ Branch
Authorised Officer Head/Unit Head
Signature
Name &PF No.
Date
36
Annexure – HL-BB
STATE BANK OF INDIA, ________________ BRANCH
OPINION REPORT AS ON _______________ (FOR LOANS ABOVE RS. 25 LACS)
Sl Nature of A/c Current Lien / Name of the Net

No movable No: Balance Loan Bank / Instit Means
assets against ution
the a/c
Please note the following before compiling Opinion Report

a. Copies of Documentary evidence in respect of assets of Borrowers/ Guarantors to be obtained
and kept on record.
b. Self-certification will be the basis for the Opinion Report.
c. Bank account statement with all the Banks for the past one year to be obtained.
d. Other assets to include cars, jet, yachts etc.
e. Exact address viz. Door No. Plot No./S. No./boundaries etc. along with nearby land-mark of the
properties to be mentioned.
Name of the firm/company
PAN / DIN / TAN……………
Name of the Prop/Partner/Director/Guarantor
PAN / DIN / TAN……………
Aadhar No.
Address
Details of Family Members:

Name Age Relationship Edu. qualification Occupational details
I. Immovable Properties: (Specify share of applicant in case of joint property & details of
owners)
1.Land & Buildings (Rs.in Lacs)
Sl Nature of Locati Exte Mark Asses Loan/C Name Net
N Immovable on nt et se d ha rge of the Mea
o Properties R/S. / Valu Value against Bank/In ns
AGL/ No. Size e Rs. the st
wet/dry/hou Rs. propert itution
se y
plot)
37
Amount
in Rs.
1 2 3 4 5 6 7 8 9 (6-
7)
(i)
(ii)
Sub Total
2. Other immovable properties: (Jointly owned/ undivided etc.)(Specify percentage share)
Total Net Value of Immovable Properties

Rs……………………………… (A)
II. Movable Assets

(Rs.in Lacs)
Total Net value of Movable Assets: Rs………………(B)
III. Borrowings other than stated in I & II above
38
Total other Liabilities Rs.___ _____ ______ ______ (C)
Net Means of Shri./Smt. _____ __ Rs.____ ______ _______ _____(A+B-C)
The immovable properties are self-acquired / ancestral properties of the party stand in his name
and are unencumbered (except as stated above).
IV. Guarantees given to cover Liabilities of others
Sl.No Name of the Party for In favour of Amount Validity up to

whom executed Bank/Institution
V.Means (Tangible Net worth) of the Firm/Company which is offering Guarantee/Corporate

Guarantee
Name of the Name of the Firm/Company Net Means
Sl..No Company/Firm to which (TNW)
Guarantee/Corporate
Guarantee has already
been extended by this
Company and the
outstanding
1.
Totalmeans of the
Firm/Company
VI. Shri/Smt. ___________________ is credit worthy, hold a good opinion/ respect in market.
We estimate the net means of Shri/Smt..------------------------------ at Rs.-----------------and therefore

the his/her rating is ----------------- .
or
The Net means of M/s.------- (Firm/Company which is giving Corporate Guarantee) is Rs.-
----------------
VII. Special Remarks, if any………………
Certificate:
I / We certify that:
a) These estimates of the means of Proprietor /Partners / Directors / Guarantors have been
based on conservative estimates of movable and immovable properties of the
39
Proprietor /Partners / Directors /Guarantors
b) the estimated means of the Firm /Company are based on the tangible net-worth of the
Firm /Company as per their Audited Balance Sheet.
c) Investments have been taken at the market value of only those quoted in the market and
that other investments have been ignored.
d) The valuation of immovable properties has been based on the market value/valuation
report.
e) There has been no deterioration in the financial position of the firm and
Proprietor/Partners/Directors/Guarantors or
The decline in the total means is due to -------- (please specify reasons).
CSO / Field Officer / Relationship Branch

Authorised Officer Manager / Head / Unit
Head
Signature
Name &PF
No.
Date
(BACK TO INDEX)
40
Annexure-HL-C
………………………….
…………………………….
(address of the disbursing authority)
Dear Sir /Madam,

Irrevocable Letter of Authority:
State Bank of India’s Home Loan Scheme
Employee No……………. Designation ……….
-----------------------------------------------------------------
I, ………………………………………..., am an employee of your organisation. The State Bank
of India ……………………………….. Branch have agreed to sanction a loan of Rs. …….….
(Rupees …………………… …………….. only) to me under their captioned scheme for
……………………….……………………...
2(a) I hereby authorize you to recover by deduction from my salary payable to me by
you, a sum of Rs. …………………… Rupees
……………………………….. only, every month, beginning from the month of
……………….. representing the monthly instalment payable by me to the State bank
of India, ……………….. branch, for the aforesaid loan and remit the amount to the
aforesaid branch of the Bank.
2(b) I hereby authorise you to credit/continue to credit my salary to State Bank of India,
………..branch, payable to me by you every month, since the monthly instalments for
repayment of the aforesaid loan are to be recovered by the ………………… Branch of the SBI
by debit to my saving Bank/Current Account No…………. with them, in accordance with an
undertaking furnished by me to the Bank.
3. In case of my death, retirement, resignation or discontinuing the service for any

reason, I hereby authorise you to pay an amount payable on my account including
amount payable by way of terminal benefits like P. F. and gratuity by reason
aforesaid, to State Bank of India, ………………….. branch, towards the balance
outstanding in the aforesaid loan account together with interest costs and/or any
monies as may be due to the Bank in respect of the aforesaid loan.
4. I hereby agree that I shall not be entitled to withdraw or revoke this authority
even in case of my transfer, or otherwise, until the whole of my debt inclusive of
interest etc. to the State Bank of India, ……………… branch is liquidated, and
written consent of the Bank is obtained.
Yours faithfully,
Witness :
Signature…………………………… Signature……………………………
Full name ………………………….. Full name …………………………..
Designation………………………… Designation…..……………………..
Branch……………………………… Branch/Dept.………………
Date ………………………………... Date ………………………………...
Note : Delete 2(a) or 2 (b) whichever is not applicable.

(BACK TO INDEX)
41
Annexure-HL- D
The Branch Manager,
………………………
Dear Sir,
SHRI/SMT ………………..
S/o W/o SHRI ……….
IRREVOCABLE LETTER OF AUTHORITY HOME LOAN SCHEME:
-------------------------------------------------------------------------------
We certify that Shri/Smt ………………………………………………………. is a permanent
employee of this organisation drawing gross salary of Rs. …………………..per month.
2. In view of your agreeing to grant to him/her a loan under the captioned scheme, we
have received and noted *:
i) The irrevocable letter of authority from the employee, for deducting a sum of Rs.
………………….. from his/her salary per month beginning from the salary for the month of
………………….. and remit the same to you for crediting to his loan account till we receive
further instructions from you. ii) The irrevocable letter of authority from the employee, for
crediting his /her salary every month to his/her account with State Bank of India,
…………………. branch, till we receive further instructions from you.
iii) The irrevocable letter of authority in respect of making payment out of any amount
payable to the employee including the amount payable by way of terminal benefits
like P. F. and gratuity in case of his/her death, retirement, resignation or discontinuing
the service for any reason whatsoever, to State Bank of India, ……….………. branch,
towards the balance outstanding in aforesaid loan account together with interest etc,
and such payment shall be deemed to be a payment to the employee or on his
account.
iv) The employee agrees that he/she will not be entiltled to withdraw or revoke his/her
authority, even in case of his/her transfer, until the whole of his/her debt inclusive of
interest to the State Bank of India………………………. Branch is liquidated and
written consent of the Bank is obtained.
3. In the event of transfer of the employee elsewhere, we undertake to convey the
instructions to the transferee office under advice to you, immediately.
Signature of the Officer
(authorised to disburse salary and allowances)
Date :
* Note : delete 2(i) or 2(ii) whichever is not applicable.
(BACK TO INDEX)
42
Annexure-HL- E
The Branch Manager,
………………………
Dear Sir,
SHRI/SMT ………………..
S/o W/o SHRI ……….
IRREVOCABLE LETTER OF AUTHORITY HOME LOAN SCHEME:
-------------------------------------------------------------------------------
I intend to avail/have availed the benefit of aforesaid scheme, at present I am serving as

………………… in ……………………. Department at …………… I am authorised to draw and
disburse my own salary along with the salaries of the employees working in this
Office/Establishment/Department.
I undertake to deposit my salary supported by the pay bill every month for credit to the Saving
Bank /Current account maintained at your branch till liquidation of the amount advanced to me
with up-to date interest etc.
I further authorise you to deduct a sum of Rs…………….. per month beginning from the salary
for the month of ……………………. 200 . from the aforesaid account for adjustment
towards the balance outstanding in the loan account till liquidation.
I hereby authorize State Bank of India, ………………..Branch to collect and receive any amount
payable towards provident fund, gratuity, Pension or similar dues on my behalf in the event of
my retirement/Resignation/Termination or Discontinuation of my services for any reason
whatsoever.
I further agree that the aforesaid authority shall be irrevocable till the entire amount of loan
together with interest stands liquidated.
I further undertake to execute necessary authorization/ Documents as deemed just and

necessary by the Bank in accordance with the scheme in the event of my ceasing to be drawing
and disbursing authority by virtue of my transfer or otherwise.
Signature of the officer

(authorised to disburse salary and allowances)
Date :
(BACK TO INDEX)
43
Annexure-HL- F
(SPECIMEN OF MEMORANDUM OF TERM LOAN AGREEMENT FOR

HOME LOAN GRANTED TO PUBLIC)
TO BE STAMPED AS AN AGREEMENT IN ACCORDANCE WITH THE STAMP ACT IN FORCE

IN THE STATE IN WHICH THE DOCUMENT IS EXECUTED AND NOT TO BE ATTESTED
To
STATE BANK OF INDIA PLACE :
.......................... DATE :
Dear Sirs,
Whereas, State Bank of India, a body corporate constituted under State Bank of India Act
1955, having its Corporate Centre at Madame Cama Road, Nariman Point, Mumbai-400 021 having
one of its Branch Offices at………………….(hereinafter called the “the Bank” which expression
shall include its successors and assigns) having, at my/our
request{……………………Son/Daughter/Wife of…………………at present aged
around……………………and residing
at……………………….and………………….Son/Daughter/Wife of……………………….at present
aged around ……. and residing at……………………..(hereinafter, called “the Borrower” which
expression shall include his/her respective heirs, executors, administrators and assigns)} granted
me/us *Home Loan limit / ‘SBI-Maxgain’(on Overdraft basis) / of Rs.....................(Rupees
.....................................) for purchase/construction of a flat/house/ plot of land or for
extension/repairs/ renovations of an existing house/flat/purchase of consumer durables and
furnishings/funding of Home Loan insurance cover (hereinafter referred to as the ‘project’), situated
at
............……………………........................................................................................
(*Delete whichever is not applicable)
2. In consideration of the grant of the said advance and continuance of the said facility for such
time as the Bank may deem fit, I/we, “the Borrower(s)” do hereby irrevocably and
unconditionally agree and undertake , so as to bind myself/ourselves, my/our heirs,
executors, administrators, estates, assigns and effects as follows, viz.
a) The disbursement of the amount of the loan shall be at the Bank’s absolute discretion and shall
be co-related to the actual progress in the construction of the project. Such disbursements shall
be made by means of Bankers cheques drawn in favour of the builders/promoters duly
authorized or to engineer/architect/contractor or to suppliers of goods and services when the
construction is undertaken by the Borrower and instruct you to make payment for the purpose
of the ‘project’. The Bank may, at your discretion and at my/our request credit a part of the loan
amount to my/our current/savings bank account (maintained in single or joint names) to enable
me/us to make payments to suppliers of goods and services. I/We shall submit to the Bank,
within a reasonable time, satisfactory proof of the proper utilisation of the amount of the loan,
such as Architect’s certificate, certifying the value of the work carried out, Contractor’s bills,
stamped receipts, sale agreement for house/flat etc. If considered necessary by the Bank, I/we
shall produce, at my/our cost, photographs showing the progress of construction work carried
out by me/us,which photographs besides showing portion of the neighbouring properties, shall
be certified by persons whose certificates are acceptable to the Bank.
44
b)i I/We shall repay the amount of loan as per arrangement/sanction letter which forms part of this
Agreement in equated monthly instalments of Rs....... each till the entire loan with interest is fully
repaid. The equated monthly instalments also include interest component.
b)ii The house should be constructed on the plot financed by the Bank within a period of 5 years
from the date of first disbursement of the loan and completion certificate should be submitted to
the Bank within 5 years from the date of first disbursement. In case of failure to construct the
house and/or non-submission of completion certificate within the stipulated time period of 5 years
from the date of first disbursement, the amount of the loan or the balance outstanding with
applicable interest shall be repayable at once and in the event of failure to fully repay the loan
amount/loan outstanding with applicable interest the account shall be classified as NPA and the
Bank shall be at liberty to take such steps to recover its dues and enforce the security as provided
under law.
Loan on fixed interest Interest on the loan will be fixed at ….... % per
annum on daily reducing balance with monthly
rests for a period of ........years from the date of
first disbursement. Thenceforth the interest rate
in the account will be reset to floating Home
Loan card rate prevailing as on the date of reset.
”The effective rate of Interest on the loan
outstanding will be charged at the rate of ……%
(spread) above RBI’s Repo Rate which is …. %
p. a as on 01st day of current calendar quarter.
The present effective rate of interest being …%
p. a calculated on daily balance of the loan
amount at monthly rests, subject to the interest
rate reset on the 1st day of every calendar
quarter, on the basis of the prevailing RBI Repo
Rate. The spread is sum of Credit Risk Premium
of ……% and other cost including operating
cost. The Bank shall at any time and from time
to time be entitled to change Credit Risk
Premium when borrower’s credit assessment
undergoes change. Also, other cost including
operating cost can be altered periodically at
Bank’s discretion.”. The Bank has the option to
reduce or increase the EMI or extend the
repayment period or both consequent upon
revision in interest rate. The Bank shall be
entitled to charge at its own discretion such
enhanced rate of interest on the account(s)
either on the entire outstanding or on a portion
thereof as it may fix for any irregularity including
45
non-observance or non-compliance of terms
and conditions of the loan, for such period as the
Bank deems it necessary and charging of such
enhanced rate of interest shall be without
prejudice to the Bank's other rights and
remedies. Borrower shall be deemed to have
notice of change in the rate of interest when the
changes are notified at/displayed at the branch
notice board or published in a newspaper or in
the website of the Bank or made through the
statement of account/pass book.
Loan on floating interest rate basis

The effective rate of Interest on the loan
outstanding will be charged at the rate of ……%
(spread) above RBI’s Repo Rate which is …. %
p. a as on 01st day of current calendar quarter.
The present effective rate of interest being …%
p. a calculated on daily balance of the loan
amount at monthly rests, subject to the interest
rate reset on the 1st day of every calendar
quarter, on the basis of the prevailing RBI Repo
Rate. The spread is sum of Credit Risk Premium
of ……% and other cost including operating
cost. The Bank shall at any time and from time
to time be entitled to change Credit Risk
Premium when borrower’s credit assessment
undergoes change. Also, other cost including
operating cost can be altered periodically at
Bank’s discretion.The Bank has the option to
reduce or increase the EMI or extend the
repayment period or both consequent upon
revision in interest rate. The Bank shall be
entitled to charge at its own discretion such
enhanced rate of interest on the account(s)
either on the entire outstanding or on a portion
thereof as it may fix for any irregularity including
non-observance or non-compliance of terms
and conditions of the loan, for such period as the
Bank deems it necessary and charging of such
enhanced rate of interest shall be without
46
statement of account/pass book. The Bank has
the option to reduce or increase the EMI or
extend the repayment period or both
consequent upon revision in interest rate. The
Bank shall be entitled to charge at its own
discretion such enhanced rate of interest on the
account(s) either on the entire outstanding or on
a portion thereof as it may fix for any irregularity
including non-observance or non-compliance of
terms and conditions of the loan, for such period
as the Bank deems it necessary and charging of
such enhanced rate of interest shall be without
statement of account/pass book The Bank has
the option to reduce or increase the EMI or
extend the repayment period or both
consequent upon revision in interest rate. The
Bank shall be entitled to charge at its own
discretion such enhanced rate of interest on the
account(s) either on the entire outstanding or on
a portion thereof as it may fix for any irregularity
including non-observance or non-compliance of
terms and conditions of the loan, for such period
as the Bank deems it necessary and charging of
such enhanced rate of interest shall be without
statement of account /pass book
Salary account concession$ I/We, the Borrower(s), am/are aware that concession of ..........%
p.a. is included in the above mentioned interest rate on account
of maintenance of my/our salary account with the Bank and the
same is referred as Salary Account Concession in this
Agreement.
I/We declare and confirm that in the circumstances like change
in job etc., wherein the salary is not credited by my/our employer
to account maintained with the Bank, I/We undertake to advise
such development to the Bank, further I/We would issue
47
standing instructions to the salary account servicing bank to
transfer entire salary credit to my/our account maintained by the
Bank for continuation of Salary Account Concession as
mentioned above and for the limited purpose of continuation of
concessions in interest rates, my /our account with the Bank
under the arrangement will be reckoned as pseudo-salary
account.
I/We further agree and confirm that in the event of

discontinuation of my/our salary account/pseudo salary account with the Bank, the Bank
shall have the right to withdraw the salary account concession and the Bank shall have the
right to revise the interest rate accordingly and I/We will not raise any objection /dispute to
the said action of the Bank”. $ delete, if not applicable
Without prejudice to the Bank’s other rights and remedies, the Bank shall be entitled to charge
at its own discretion enhanced rates of interest on the outstanding in the loan account (s) or
a portion thereof for any default or irregularity on my/our part which in the opinion of the Bank
warrants charging of such enhanced rates of interest for such period as the Bank may deem
fit. The Equated Monthly Instalments will have to be paid till the entire loan and the interest is
fully repaid. Further, the amount of Equated Monthly Instalment may change/increase as may
be decided by the Bank. Besides the Bank shall also charge a penalty, the rate of which shall
be at the discretion of the Bank, for every bounced cheque for any reason whatsoever in
addition to the enhanced rate of interest as applicable.
Such enhanced interest will start accruing from the date of disbursement of the loan or the date of
disbursement of the first instalment of the loan where such loan is paid in instalments or from
30 days from the due date of equated monthly instalments (EMI) if it remains unpaid for a
period of 30 days from the due date, for any reason, including bounced cheque.
c) If the loan amount has been utilised by me/us for purchase of ready built house/flat, I/we shall
pay the first such monthly instalment following the month in which the loan amount is disbursed
to me/us. The subsequent monthly instalments shall be paid before the last day of each
subsequent month. If the loan amount has been utilised for construction of / additions to
house/flat, I/we may be permitted to pay the first such monthly instalment till 2 months after
the month in which the house/flat has been completed or on the expiry of 18 months from the
date of disbursement of the first instalment, whichever may be earlier. The subsequent
monthly instalments will bepaid before the expiry of each subsequent month.
d) Pre-EMI Interest:
(i) * I/We have opted for servicing of Pre-EMI interest and have already delivered or hereby
undertake to deliver post-dated cheques drawn at monthly intervals for servicing of the amounts
of Pre-EMI interest during the moratorium period.
(ii) * I/We have opted for capitalizing the Pre-EMI interest and agree that loan amount will be fixed
suitably taking into account approximate Pre-EMI interest during the moratorium period as
detailed in paragraph pertaining to the Pre-EMI interest in the Arrangement letter
dated……………….I/We hereby unconditionally agree to execute necessary authority in favour
of my/our employer or tender postdated cheques towards EMI’s of the loan amount. If
48
necessary I/we would request for resetting of EMI’s based on the actual outstanding in the loan
account after final disbursement.
(* score off whichever is not applicable)
e) I/We declare and confirm that the amount of the loan or the balance then outstanding shall
become payable at once in case of my death or death of anyone of us. In case of death, the
Bank may, at its discretion, continue the loan provided sufficient collateral security is furnished
by my/our legal heirs/surviving borrower(s) or some satisfactory arrangement for repayment
acceptable to the Bank has been made by my/our legal heirs/surviving borrower(s).
f) I/We shall arrange for the payment of the equated monthly instalments from my/our monthly
salary or in whatever manner deemed fit * or by debit on the due dates from the Current
/Savings Bank account with Branch/or any other Branch where I/we may hold the account
singly or jointly and to appropriate the same in repayment of the said loan and interest.
I/We shall execute in favour of the Bank a letter of authority, addressed to my/our employers to
recover and pay to the Bank the equated monthly instalment from my/our salary every month*.
g) On demand I/We agree to deliver to the Bank post-dated cheques for the monthly instalments
and warrant that the cheques will be honoured on first presentation. Any non-presentation of
a cheque due to any reason will not affect my/our liability to pay the monthly instalments or
any other sum. I/We agree to forthwith replace the cheques/issue fresh cheques, if required
by the Bank. I/We shall not be entitled to call upon the Bank to refrain from presenting any
cheque for payment and if I/we do so, the Bank shall nevertheless be entitled to present the
cheque for payment and in the event of dishonour the provisions under the Negotiable
Instruments Act, shall apply. I/We also agree to pay a penalty as stipulated by the Bank from
time to time, for every bounced cheque for any reason whatsoever in addition to the enhanced
rate of interest as applicable.
h) I/We declare and confirm that on my/our retirement, the outstanding amount of the loan
sanctioned to me will become repayable at once. The Bank may, at its discretion, continue
the loan provided satisfactory arrangement for repayment, acceptable to the Bank has been
made by me/us.
i) In the event of cessation of my/our business/service with my/our employers by way of

resignation or otherwise (except as a result of death or retirement), I/we undertake to repay to
the Bank forthwith on demand the balance principal amount of the loan, or the balances then
outstanding whichever is higher.
j) In the event of my/our ceasing to be in business/service of my/our employer whether by

retirement, resignation, death or by operation of law or for any other reason or cause
whatsoever and howsoever the Bank shall be entitled at its discretion, to write to my/our
employers to appropriate and set off (i) any amount which may then be payable by my/our
employers to me/us whether by way of salary, allowances, bonus, other remuneration or any
payment (whether ex-gratia or otherwise) whatsoever and (ii) any amount that may be
49
standing to the credit of any account which I/we may have with my/our employers or with the
Bank, either singly or jointly, towards repayment of the balance that may be then remaining
due and payable by me/us in my/our said loan account together with interest thereon at the
applicable rates upto the date of such repayment. Any such appropriation made by the Bank
or my/our employers shall be conclusive and binding on me/us and my/our estate both in and
out of court. In any event my/our liability to make repayment of the entire dues immediately
shall remain valid till the entire amount with applicable interest as up to the date of payment
has been realised by the Bank whether by way of recovery from my/our employer or otherwise.
k) I/We will not sell assign, mortgage, charge or in any way encumber or alienate the said
flat/house/land or any part thereof/furnishings so long as I/we am/are indebted to the Bank in
the said loan account without prior permission of the Bank in writing. I/We undertake to give
prior intimation to the Bank before letting out / giving on lease and licence the said flat/house.In
the event of my/our account becoming irregular, NPA the Bank is at liberty to take vacant
possession of building/flat/house (premises) from me/us, and hire the said premises at market
rent for its commercial or residential purpose as the case may be and adjust the proceeds of
the hire charges towards outstanding of my/our loan account.
k)i I/We hereby declare and confirm that no proceedings under any of the provisions of the
Income Tax Act, 1961 including but not limited to proceeding for default in compliance with the
provisions of said Act/ rules/regulations thereunder or proceeding for recovery of tax/ interest/ any
other amount or any such proceedings that might be construed as pending/ completed under
Section 281 of the said Act are initiated, contemplated or pending against me/us for the time being
and that no notice has been issued and/or served on me/us under Rule 2, 16 or 51 or any Rule
of the Second Schedule to the said Act or under any other law and there are no other pending
show cause notices or attachments whatsoever issued or initiated against the said flat/house/land/
immovable properties secured or otherwise or any of them or any part thereof.
l) The loan shall be secured by a valid equitable/legal mortgage of the land/house/flat

purchased/constructed by me/us for which the Loan facility is provided by
executing/registering such documents in such form as may be decided by the Bank. I/We
shall, if required by the Bank, give such further security as acceptable to the Bank forthwith
on demand by the Bank. In case it is not possible to create security by way of mortgage as
aforesaid I/we shall forthwith on demand arrange for other collateral securities, by way of
pledge/hypothecation, such as Bank’s Fixed Deposits, National Savings Certificates, Kisan
Vikas Patra, Life Insurance Policies, promissory notes issued by any Govt., shares or
debentures of the companies, sufficient quantity of gold or gold ornaments or other articles or
things acceptable to the Bank as security for the loan. The loan shall also be secured by the
guarantee of a person acceptable to the Bank and good for the loan amount involved and by
mortgage of the guarantor’s property also or pledge/assignment/hypothecation of other
securities acceptable to the Bank , if need be.
m) I/We shall obtain at my/our cost and produce for the satisfaction of the Bank a certificate from
the Advocate /Solicitors approved by the Bank certifying that I/we will have clear, valid and
marketable title to the land/house/flat proposed to be purchased by me/us and agree that the
Bank shall be entitled not to disburse any amount of the loan until such certificate has been
produced by me/us.
50
n) I/We shall maintain the flat/house in good tenantable repair and condition at my /our cost at
all times so long as I/we am/are indebted to the Bank and that I/we shall ensure that the Bank’s
security is not in any way jeopardised. I/we shall duly and punctually pay the charges, if any,
payable to the Co-operative Housing Society/condominium association and also all the
municipal/revenue taxes, charges, rates, cesses etc. from time to time payable by me/us in
respect of the flat/house/land. The Bank shall be at liberty to inspect the flat/house/land at
any reasonable time and I/we shall furnish all such information/particulars whatsoever as and
when called upon to do so by the Bank.I/We shall provide the required noobjection consent
for creating a charge on the property secured for the Loan, from the Society/Condominium or
any other permissions by any authority necessary for creating the security in favour of the
Bank.
o) I/We shall at my/our cost insure and keep insured in the joint names of myself/ourselves and
the Bank my/our house/flat at all times against fire, flood, cyclone, typhoon, lightning,
explosion, riot, strike, earthquake risks and other acts of God for such other risks for its full
market value as desired by the Bank from time to time and shall endeavour to get the building
in which my/our flat is situated insured against fire, flood, cyclone, typhoon, lightning,
explosion, riot, strike, earthquake, risks and other acts of God at all times by the Co-operative
housing society/apartment owner/association or any other body under whose control the
building is vested. I/we shall deliver copies of the insurance policies, cover notes, premium
receipts, etc., to the Bank. If I/we fail to effect such insurance the Bank will be at liberty but
not obliged to insure the said house/flat against fire, flood, cyclone, typhoon, lightning,
explosion, riot, strike, earthquake risks and other acts of God and debit the premium and other
charges to any of my/our accounts with the Bank. I/we expressly agree and declare that the
Bank shall be entitled to adjust, settle, compromise or refer to arbitration any dispute between
the insurance company and the insured arising from or under or in connection with any such
policy or policies of insurance and such adjustment, settlement, compromise or any award
made on such reference to arbitration shall be valid and binding on me/us. I/we further agree
that the Bank shall have a right to receive all moneys payable under any such policy or under
any claim made thereunder and to give a valid receipt therefor and that the amount so received
shall be credited to my/our loan account and I/we will not be entitled to raise any question that
a larger sum might or ought to have been received or to dispute my/our liability for the balance
remaining due on such account after such credit.
p) I/We agree and declare that notwithstanding anything contained herein or in any other security
documents the entire amount of the loan or the balances then due shall, if so decided by the
Bank, become forthwith due and payable by me/us to the Bank, upon the happening of any of
the following events and the Bank shall be entitled to enforce its dues and security.
i) any instalment of the principal remaining unpaid for a period exceeding one month after the
due date for payment thereof has expired;
ii)any interest including penal interest remaining unpaid and in arrears for a period of one
month after the same has become due whether demanded or not;
iii) any breach or default in the performance or observance of any of the covenants contained in
these presents and/or the security documents or any other term or condition relating to the term
loans;
51
iv) entering into any arrangement or composition with my/our creditors or committing any act of
insolvency;
v) any execution or distress being enforced or levied against the whole or any part of my/our
property;
vi) a receiver being appointed in respect of the whole or any part of my/our property;
vii)the occurrence of any circumstances which is prejudicial to or impairs, imperils or depreciates

or which is likely to prejudice, impair, imperil or depreciate the security given to the Bank ; and
viii) the occurrence of any events or circumstances which prejudicially or adversely affect in any
manner my/our capacity to repay the amount due under the loan.
On the question whether any of the above event/s has/have happened, the decision of the
Bank shall be conclusive and binding on me/us.
Provided always that the Bank may in its discretion refrain from forthwith enforcing its rights
under this Agreement in spite of the happening of the contingencies aforesaid and provided
further that the failure or delay by the Bank in exercising any right, power or privilege
hereunder or under any of the security documents shall not impair/extinguish the same or
operate as waiver of the same nor shall any single or partial exercise of any right, power or
privilege preclude any further exercise of the same or the exercise of any other right, power
or privilege. The rights and remedies herein and in the security documents are cumulative and
not exclusive of any rights and remedies provided by the law.
q) I/We also agree that the Bank shall also be entitled to transfer loan account to any of the
branches of the Bank after giving due notice to me/us.
r) I/We declare and undertake that I/We have not paid/shall not pay any commission to any
person/s for furnishing guarantees, counter guarantees or indemnities or for undertaking any
other liability with respect to the aforesaid credit facility.
s) I/We shall abide by the terms and conditions of the sanction of the loan to me/us as mentioned
in the arrangement letter/sanction letter which forms part of this agreement and also to the rules
for such loans which are now in force and also those which may be altered, revised, amended,
added from time to time by the Bank/the Reserve Bank of India/Central Government/State
Government.
• The undertakings, authority and agreements herein contained shall be irrevocable so long
as I/we continue to be liable to the Bank in the said loan account.
• I/We hereby further agree that as precondition of the loan/ advance given to me/us by the
Bank, that in case of default in repayment of the loan/advances or in the repayment of the
interest thereon or any of the agreed instalment of the loan on due date/s, the Bank and/or
the Reserve Bank of India will have an unqualified right to disclose or publish my/our
52
name(s), details and photograph(s) as defaulter in such manner and through such medium
as the Bank or Reserve Bank of India in their absolute discretion may think fit.
• I/We further agree that the Bank is at liberty to disclose/share my/our Credit information
to/with Information Company formed under the Credit Information Company (Regulation),
2005, as to the loans granted to me/us and the nature of the securities given by me/ us, the
guarantees furnished to secure the said loans whether fund based or non-fund based,
my/our creditworthiness and any other manner which the RBI may consider necessary for
inclusion in the Credit Information to be collected and maintained by Credit Information
Companies and the Bank is not liable in any manner to me/us for providing the information
as aforesaid to the Information Company.
• In the event of my/we failing to repay any or more installment(s) at any point of time, the
Bank may send written reminder or make tele-call/SMS or depute an official to meet me/us
personally, all the incidental charges appurtenanat thereto such as postage, telephone/SMS
charges, transportation charges, on actual, would be recovered from me/us.
• I/We agree that the Bank has absolute right to assign this agreement in favour of any person
including securitisation company or reconstruction company under the SARFAESI Act and
on such assignment, I/We will be liable to such assignee as if assignee is the Bank/lender
and assignee will have all rights against me/us and as well as overall properties either given
as security or otherwise to recover all debts/liabilities payable by me/us under this
agreement.
• Notwithstanding anything contained hereinabove, I/We confirm having agreed that
the Bank reserves the absolute right to cancel the limits (either fully or partially)
unconditionally without prior notice (a) in case the limits/part of the limits are not
utilized by us, and/or (b) in case of deterioration in the loan accounts in any manner
whatsoever, and/or (c) in case of non-compliance of terms and conditions of sanction.
• I/We declare that I have understood all the terms and conditions for the sanction of this loan
and agree to abide by the same and also by the rules and regulations which may be issued
by the Bank in future from time to time and in the event of my/our failing to do so, the Bank
will have a right to recall the advance without prejudice to the Bank’s right to take such
appropriate action as the Bank may deem it fit and proper.
Signed and delivered by:
Shri/Smt./Kum…………………………………
Shri/Smt.Kum…………………………………..
Shri/Smt………………………………
Chief Manager/ Branch Manager
………………………..Branch,
an authorized officer of State Bank of India (Signature)
53
To protect Bank’s interest, Law Department, Corporate Centre, Mumbai has
suggested to include additional clauses Memorandum of Term Loan Agreement for Home
Loans.. As implementation of the Real Estate (Regulation and Development) Act 2016
(RERA) is not uniform across all states, Additional clauses mentioned below may require
some changes/ amendments depending on the Specific Rules (or the Specific Statute, if the
states have separate Statute) of a State. 4. In view of above, the Circles will be required to
vet additional clauses mentioned below by Circle’s Law officer according to the positions
of the RERA Rules of the State and incorporate changes, if necessary, in these clauses
before advising operating functionaries to introduce these clauses as part of our existing
documents.
1Additional Clause to be included in Memorandum of Term Loan Agreement for Home Loan
Development) Act, 2016 and Rules thereunder. I/We hereby agree to pay interest, if any, as may
be claimed by the builder/ developer/ promoter of the real estate project as payable under the
provisions of the said Act for any reasons whatsoever. In the event of I/We claiming any amount
including but not limited to refund of amount paid with interest or compensation or interest for
delay from the builder/ developer/ promoter of the real estate project under the above Act for any
reason, Bank, without incurring any other liability under the Act, shall be entitled to receive such
amount directly from the builder/ developer/ promotor of the real estate project. Such payment to
Bank shall be binding on me/us and deemed to be a discharge of my/our liability to the extent of
the money so received by the Bank.”
- “The registration of a project given under the Act may be suspended or revoked by RERA.
However, the Act provides for continuance of remaining development works by competent
authority or association of allottees or in any other manner as may be determined by RERA.
Based on commercial considerations, Bank may have to take a decision whether to continue with
the loan facility or not upon such suspension or revocation of registration and add suitable clauses
in the agreement accordingly.”
(BACK TO INDEX)
54
Annexure-HL-G
(To be stamped as an agreement in accordance with Stamp Act in force in the State in which this
document is executed. Not to be attested.)
GUARANTEE AGREEMENT
Place: Date:
The…..………
STATE BANK OF INDIA
…………………………
Dear Sir,
In consideration of the State Bank of India (hereinafter referred to as “the State Bank”) having
agreed to grant/granted at my/our request *Home Loan Limit /’SBI Maxgain’(on Overdraft basis) of
Rs………. (Rupees ………………...….………………………………..) by way of loan to
Shri/Smt/.Kum………………………………Son of /wife of/daughter of Shri ………………….
(Thereinafter referred to as “the Borrower”) for purchasing flat/construction of house/flat, addition
thereto at .……………………………….….


……………………… and Shri/Smt/Kum………………………….….. son of /wife of/ daughter of Shri
……………………………………………. residing at ……………………
…………………………… hereby guarantee repayment of all money at any time payable by the
Borrower to the Bank in respect of the said loan made to the Borrower with interest thereon and
the due performance and observance by the Borrower of the terms pertaining to the loan including
the Loan Agreement dated………… executed by the Borrower in favour of the State Bank and the
terms and conditions contained in the agreement letter dated ………….. issued by the State Bank
to the borrower (hereinafter called the said agreement) and the payment of all costs and expenses
incurred by the Bank in relation thereto and I/we also agree to pay and make good to the Bank on
demand all losses, costs, damages and expenses occasion to the Bank by reason of non payment
of the said monies, cost and expenses or any part thereof or the breach, non-performance or non-
observance of any of the terms under the said agreement as aforesaid, subject to the terms and
conditions hereinafter contained:
That my/our liability under this guarantee is co-extensive with that of the Borrower as if I/we were
the principal debtor(s) of the Bank and the amount due under this agreement will be recoverable
from me/us without any recourse to the Borrower and it shall not be obligatory on the Bank to call
upon the Borrower to pay the amount first or to take any action against the borrower before
enforcing the guarantee against me/us nor shall it be necessary for the Bank to join the Borrower
in any suit against me/us. I/We further agree that the guarantee given thereunder is irrevocable
and enforceable not withstanding any dispute or any suit that may be pending between the Bank
and the Borrower.
55
That on demand being made by the Bank for the payment of any amount under this guarantee the
same shall be paid without demur or protest by me/us and the notice for the claim sent to me/us
shall be conclusive of the amount due from me/us under the terms of the guarantee.
The Bank shall be at liberty and without the consent or knowledge of me/us at any time or from
time to time to grant to the Borrower or any person liable for him any time or indulgence and to
determine enlarge or vary the amount of the loans and advances to take or not to take and if taken
to vary exchange or take other security or release or part with any securities held or to be held by
the Bank for or on account of the loans and advances or any part thereof and to compound or make
any other arrangement with the Borrower or any person so liable with or for the Borrower without
releasing or discharging and/or in any manner affecting my/our liability under the guarantee.
That the guarantee hereby given is independent and distinct from any security that the Bank has
taken or may take in any manner whatsoever whether it be by, way of hypothecation, pledge and/or
mortgage and/or any other charge over goods, book debts, movables and other asset and/or any
other property movable or immovable and that I/We have not given the guarantee upon any
understanding, faith or belief that the Bank has taken and or may hereafter take any or other such
security and that notwithstanding the provisions of sections 140 and 141 of the Contract Act, 1872
or any other provision of that Act or any other law, I/We will not claim to be discharged to any
extent because of the Bank’s failure to take any or other such security or in requiring or obtaining
any or other such security or losing, or parting with for any reason whatsoever including reasons
attributable to its default and negligence benefit of any other such security or any rights to any or
other such security that have been or could have taken and in the event of the Bank so losing or
parting with security the guarantor (s) shall be deemed to have consented to acquiesce in the same.
That without prejudice to the effect in any manner whatsoever of the foregoing clause, where the
loans and advances are secured or intended to be secured in any manner whatsoever by or over
any property movable or immovable whatsoever by way of hypothecation, pledge and/or mortgage
of and/or any charge over goods, book debts. Movable and other assets by or under any
agreement(s) or letter(s) or otherwise I/We will not be concerned in any manner with any or other
such security that the Bank has taken or proposes to take or may take and that the Bank’s failure
in requiring or obtaining any or other such security or in the observance or performance of any of
the stipulations or terms contained in any agreement (s) if any or letter (s) and the default of the
Bank in requiring or endorsing the observance or performance of any of the said stipulations or
terms shall not have the effect of releasing me/us from my/our liability and or of prejudicing the
Bank’s rights or remedies against me/us under the Agreement or otherwise.
That the Bank shall be at liberty to take other securities for the loans and advances or any part
thereof and to release or forbear to enforce all or any of its remedies upon or under such securities
and any collateral security or securities now held by the Bank and that no such release or
forbearance as aforesaid shall have the effect of releasing me/us from my/our liability or of
prejudicing the Bank’s rights and remedies against me/us under the terms of the guarantee and
that I/we shall have no right to the benefit of any other security that may be held by the Bank until
the claim of the Bank against the Borrower in respect of the loans and advances and of all the other
claims (if any) of the Bank against the Borrower on any other account whatsoever shall have been
fully satisfied and then in so far only as such security shall not have been exhausted for the purpose
of realising the amount of the said Bank’s claims and rateably only with other guarantors or other
persons if any entitled to the benefit of such securities respectively.
56
That notwithstanding anything contained in Section 133 of the Indian Contract Act or in any other
provisions of law. I/We will not claim to be discharged to any extent because of the Bank varying
any of the terms and conditions whether contained in any agreement (s) or letter (s) and on which
the loan has been made to the Borrower and for this purpose and in particular any excess drawings
over and above the sanctioned limit of the loans and advances allowed by the Bank at or without
the specific request of the Borrower shall not discharge me/us from my/our liability under this
guarantee.
I/We hereby agree (s) that notwithstanding any variation made in the terms of the Loan Agreement
dated………. Or any other Agreement or letter inter alia including variations in the rate of interest,
extending the date of payment of the instalments and on which the loan has been made or any
composition made between the bank and the Borrower or any agreement on the part of the Bank
to give time to or not to sue the Burrower or the Bank parting with any of the securities given by the
Borrower, I/We shall not be released or discharged of his/their obligations under this guarantee
provided that in the event of any such variation or composition or agreement the liability of me/us
shall not withstanding anything herein contained be deemed to have accrued and I/We shall be
deemed to have become liable hereunder on the date or the dates on which the borrower shall
become liable to pay the amount/amounts due under the above referred to Agreements as a result
of such variation or composition or agreement.
That if the Borrower shall become insolvent, bankrupt or makes any arrangement or composition
with creditors the Bank (notwithstanding payment to the Bank by me/us or any other person of the
whole or any part of the amount hereby secured) rank as creditor and may prove against the estate
of the Borrower for the full amount of all the Bank’s claims against the Borrower or agree to and
accept any composition in respect thereof and the Bank may receive and retain the whole of the
dividends, compensation or other payments thereof to the exclusion of all my/our rights s guarantor
(s) for the Borrower in competition with the Bank until all the Bank’s claims are fully satisfied and
I/we will not be paying off the amount payable by me/us or any part thereof or otherwise prove or
claim against the estate of the Borrower until the whole of the Bank’s claims against the Borrower,
in respect of all the liabilities whatsoever have been satisfied and the Bank may enforce and recover
payment from me/us of the full amount payable by me/us notwithstanding any such proof or
composition as aforesaid.
I/We shall not stand discharged by transfer of the loan account of the borrower from one branch to
another and such transfer of the account shall not be deemed as a variation of the terms of the
contract.
That any notice by way of demand or otherwise may be given by the Bank to me/us sending the
same by post and addressed to me/us and the notice shall be deemed to have been given at the
time when it will be delivered in the ordinary course of post and it will be sufficient in order to prove
service of any such notice and to prove that the envelope containing the same was posted and the
certificate signed by any officer duly authorised by the bank in this regard that the envelope was
posted, shall constitute such proof.
That I/we herein authorise the Borrower(s) to acknowledge the debt, on his behalf also and any
such acknowledgement or payment made by the Borrower(s) in respect of the Loan, shall and shall
always deem to extend the Limitation as against the guarantor(s) also
I/We agree that the Bank has absolute right to assign this agreement in favour of any person
including securitisation company or reconstruction company under the SARFAESI Act and on such
57
assignment, I/We will be liable to such assignee as if assignee is the Bank/lender and the assignee
will have all rights against me/us and as well as overall properties either given as security or
otherwise to recover all debts/liabilities payable by me/us under the agreement.
That the guarantee herein contained shall not be determined or affected by the death of me/us
hereunder but shall in all respects and for all purposes be binding and operative on my/our
successor (s) heir (s) and assigns until repayment of all moneys secured by and due to the Bank
under the loan granted to the Borrower.
We further agree that I/we shall be jointly and severally liable to the bank for the entire outstanding
in respect of the loan and that the Bank shall be at liberty to sue either or any of us in respect of
such liability without joining the other or others of us and notwithstanding any degree in any such
suit subsequently to sue the others of us and to proceed to judgement and execution at the option
of the Bank until its claim is fully satisfied.
I/We undertake and confirm that I/we have not been given, offered or promoised to be given directly
or indirectly any gift, consideration, reward, commission, fees, brokerage or any other inducement
by the Borrower or by any other person for the execution of this guarantee.
Shri………………………………………… (Guarantor)……………………………..
Shri………………………………………… (Guarantor)………………………….and
Shri………………………………………… (Guarantor)……………………………..
ANNEXURE HL-ADD CLAUSE
ADDITIONAL CLAUSE TO BE INCLUDED IN VIEW OF RERA GUIDELINES
To protect Bank’s interest, Law Department, Corporate Centre, Mumbai has suggested to include
additional clauses in Tripartite Agreement (entered into by borrower, builder and Bank) and
Memorandum of Term Loan Agreement for Home Loans. In States where RERA has been
implemented the details of additional clause to be included in “Tripartite Agreement” and “Term
Loan Agreement” are furnished as Annexure-I and Annexure-II respectively. For States/ Union
Territories where RERA is yet to be implemented may continue with existing set of documents.
However, implementation of the Real Estate (Regulation and Development) Act 2016 (RERA) is
not uniform across all states. Additional clauses mentioned above may require some changes/
amendments depending on the Specific Rules (or the Specific Statute, if the states have separate
Statute) of a State. In view of above, the Circles will be required to vet additional clauses mentioned
in Annexure-I and Annexure-II by Circle’s Law officer according to the positions of the RERA Rules
of the State and incorporate changes, if necessary, in these clauses before advising operating
functionaries to introduce these clauses as part of our existing documents.
In addition to above, the operating units should ensure the following:
The details of registration of the Project with RERA are submitted by the builder/ developer.
Operating units should satisfy itself about such details through the website of RERA and documents
from builder/ developer.
58
Further, a clause may be added in consultation with Circle’s Law officer in the MOU with builder/
developer wherever entered that it shall abide by the above Act and Rules thereunder. Also, in all
such cases where Bank is financing the builder/ developer for construction of a real estate project,
the relevant agreements must be modified to include clause relating to compliance with the
provisions of the above Act and Rules thereunder.
Annexure-I
Additional Clause to be included in Tripartite Agreement (entered into by borrower, builder
and Bank)
In the recitals:
- “Whereas, the party at the Second Part has registered the said real estate project namely ‘--------
------------------’ (hereinafter referred to as the Project) with the Real Estate Regulatory Authority of
------------------------------------ and been granted registration number --------------------------------- which
is valid and subsisting as on date.”
- “That the agreement for sale is already entered into by the borrower and builder/ developer and
duly registered OR That an agreement for sale shall be entered into by the borrower and builder/
developer and duly registered. (Delete the inapplicable clauses). The said registered agreement
for sale is/ shall be delivered to the Bank.”
- “That the builder/ developer and borrower agree that they shall comply with the provisions of Real
Estate (Regulation and Development) Act, 2016 and Rules thereunder. The builder/ developer and
borrower agree that they shall inform the Bank immediately upon suspension or revocation of
registration of the Project under the said Act. In the event of borrower claiming any amount including
but not limited to refund of amount paid with interest or compensation or interest for delay from the
builder/ developer under the above Act for any reason, the builder/ developer shall make payment
of such amount directly to the Bank and the borrower agrees that such payment to the Bank shall
be binding on him and deemed to be a discharge of his liability to the extent of the money so paid
to the Bank. Further, the borrower shall be liable for interest, if any, payable to the builder/ developer
under the above Act for any reason whatsoever.”
Annexure-II
Additional Clause to be included in Memorandum of Term Loan Agreement for Home Loan
Development) Act, 2016 and Rules thereunder. I/We hereby agree to pay interest, if any, as may
be claimed by the builder/ developer/ promoter of the real estate project as payable under the
provisions of the said Act for any reasons whatsoever. In the event of I/We claiming any amount
including but not limited to refund of amount paid with interest or compensation or interest for delay
from the builder/ developer/ promoter of the real estate project under the above Act for any reason,
Bank, without incurring any other liability under the Act, shall be entitled to receive such amount
directly from the builder/ developer/ promotor of the real estate project. Such payment to Bank shall
be binding on me/us and deemed to be a discharge of my/our liability to the extent of the money
so received by the Bank.”
- “The registration of a project given under the Act may be suspended or revoked by RERA.
However, the Act provides for continuance of remaining development works by competent authority
or association of allottees or in any other manner as may be determined by RERA. Based on
commercial considerations, Bank may have to take a decision whether to continue with the loan
facility or not upon such suspension or revocation of registration and add suitable clauses in the
agreement accordingly.”
(BACK TO INDEX)
59
Annexure –HL-H
(SBI Home Loans-Power of Attorney: Draft for Defence Employees and Para Military
Personnel)
(To be stamped in accordance with State Stamp Act)
POWER OF ATTTORNEY
I. TO ALL TO WHOM THESE PRESENTS SHALL COME:-
I, _____________________________________________________(Name) S/O, W/O,D/O,

______________________________________________(Name) of _______________ (place),
Indian inhabitant residing at
_______________________________________________________.
WHEREAS:
A. I, (Name) _____________________________________ son/daughter/wife of

_______________________am desirous of purchasing a residential property at (place)
_____________, in my single name / jointly with Shri./ Smt. ___________________son/
daughter/wife of Shri ________________________.
B. For purchase of the above mentioned property I have decided to avail loan from State Bank of
India (Hereafter referred to as "the Bank").
C. I am a defence employee presently posted at _________________ (name of the unit). Due to

the demands of my job I am not in a position to be present personally at __________________
(place where loan documents are to be executed) for executing various documents necessary
for availing loan from the Bank.
D. I am hence, desirous of appointing my father/ mother/ brother/ sister/ son/ daughter/ husband/
wife Shri/ Smt. ________________________ son of / daughter of / wife of Shri /Smt.
__________________________ residing at
________________________________________________________________
as my constituted attorney for execution of loan documents stipulated by the Bank.
A. NOW KNOW YE AND THESE PRESENTS SHALL WITNESSETH:-
I, _______________________________________________S/O, W/O,D/O,
_____________________________________________of_________ (place), Indian inhabitant

residing at (complete address)
60
________________________________________________________________
________________________________________________________________ do hereby
irrevocably nominate, constitute and appoint my father/ mother/ wife/ husband/ sister/ brother/
daughter Shri/ Smt. ____________________________________ aged about ____________
years as my constituted attorney to do the following acts, deed, matters and things among
others viz:-
To negotiate and purchase any residential property in my name and on my behalf, to execute
agreement for sale, deed of transfer, sale deed, or any other documents as may be required by
law.
2 To lodge the documents so executed with the sub-register of assurances having jurisdiction to
receive the same for registration and appear before him.
3 To operate the Account(s) in the Bank by depositing the amounts in such Bank Accounts and
withdraw the amount either in cash or by Cheques or to sign mandate for debits to my accounts
through Standing Instructions, Electronic Clearing System etc. on my behalf.
4 To deposit the title deeds in respect of the property purchased or agreed to be purchased with
the Bank for creation of charge.
5 To execute necessary document for creation of any type of mortgage, power of attorney,
declaration and all other documents required by the Bank for creation of valid mortgage. If
required by the Bank, to lodge the said mortgage documents or other loan documents with the
sub-registrar of Assurances having jurisdiction to receive such documents for registration,
appear before such sub-registrar.
6 To execute Promissory Note, agreement(s) for availing Home Loans from State Bank of India,
or any other documents as required by the bank.
7 To pay all taxes rents, charges, dues, expenses and all other payments and outgoings
whatsoever due and payable or which may become due and payable by me in any account in
connection with the said property or and part thereof.
8 To repay interest amount and installments as stipulated by the Bank.
9 To secure my liability for repayment of all the amounts payable by me under or in respect of the
said loan availed by me from the Bank.
10 To employ experts, professional such as solicitors, advocates, barristers, pleaders,
accountants, persons, agents, assistants, clerks, servants and workers for managements,
administration, recovery and protection of the said property or appoint other or others in place
of them and pay to the persons so employed such remuneration honorarium, wages and fees
as the said attorney may think fit.
11 To adjust, settle, compromise or submit to arbitration any claim and demands whatsoever which
now are or hereafter may be pending between me and any person or persons whatsoever in
such matters in all respect as the said attorney may think fit or to compound and accept part in
lieu of and in satisfaction for the whole or to compromise any debt or sums or money now or
hereinafter owing or payable to me/
us and any other claims or demand which in whatever capacity have against any person or
persons upon such terms as the said attorney may deem proper.
61
12 To exercise all powers, rights, duties, functions, privileges, benefits and to do other acts of any
nature whatsoever which I may be required to exercise or to do in respect of the said property
or any part thereof herein mentioned or otherwise howsoever.
13 To commence and prosecute any action, suits or other proceedings at law against any person
or persons in respect of any of the matters or things herein contained and to appear and defend
action suits or other proceedings commenced against me or whereunto I may be a party and
also if the said attorney may think fit or to compromise, refer to arbitration, submit to judgment,
discontinue or become nonsuited in any such action or proceedings as aforesaid.
14 To accept notices or services of Writ of Summons or other legal processes that may be served
upon me and to appear and represent me in any court of justice and before magistrates of
judicial or quasi judicial or other officers, whatsoever as the said attorney may think proper.
15 To declare and affirm all plaints, written statements, applications, petitions, affidavits and other
necessary documents in my name and on my behalf and to appear before any Judge,
Magistrate, proceedings or any other inquiry relating to any of the matters herein mentioned.
To sign letter of authority of Vakalatnama and engage Advocates, Solicitors and pleaders to
appear in Courts.
16 To get the documents executed by me or to be executed in respect of the said property
adjudicated and/ or to pay the proper stamp duty on the documents already executed by me
including penalty, if any.
17 If required sign all application form and documents and apply for and obtain certificate as
required under section 230A of the Income Tax Act, 1961.
18 AND GENERALLY to sign all letters, correspondences, documents and to execute and
perform any other acts deeds, matters or things whatsoever which ought to be executed or
performed or which in the opinion of the said attorney ought to be done executed or performed.
19 AND I DO HEREBY DECLARE that the said attorney shall have full powers and absolute
authority to act in the matter and property aforesaid as fully and effectually as I would have
acted myself. And I do hereby declare that I will be bound by and responsible for all the actions
of Shri / Smt / Miss (Name of the constituted attorney)
____________________________________under this Power of Attorney.
20 AND I DO HEREBY, AGREE AND UNDERTAKE to ratify the acts, deeds, matters and things
done by the said attorney(s) under this Power of Attorney.
IN WITNESS WHEREOF I have subscribed my signature on this Power of Attorney on the
___________(date) of ___________(month) ____________(year) at
_____________(place)
SIGNED AND DELIVERED by the
Within named
"Donor/Executant"_____________
____________________________
____________ in the presence of
____________________________
____________________________
____________
62
Before me
Identified by me
SIGNED AND DELIVERED by the within named
"Donee"___________________________________________________ in the presence of

_________________________________ identified by me.
(BACK TO INDEX)
63
Annexure / HL-I
Arrangement Letter – SBI Home Loan

....................................... 1).....................................................
2).....................................................
Reference No. Date:
Dear Sir/Madam,
SBI Home Loan
HOME LOAN: Rs. ___________
We are pleased to advise that on the basis of documents submitted by you and the information
furnished by you in your application for Home Loan dated ............., we have decided to sanction a
Home Loan limit of Rs............................
(Rupees.......................................................only) to you, as per the undernoted break-up –
(i) Home Loan - Rs._________________
(ii) Funding of Home Loan Insurance Cover
(If requested)
Rs._________________
Total - Rs.
on the following terms and conditions-Exercise of option provided in paragraph 13 is mandatory.
2. Purpose:
(i) The loan is sanctioned to you for the purpose of purchase / construction / extension / repairs /
renovation of new/second-hand residential house / flat / plot of land / purchase of consumer
durables / furnishings / takeover of Home Loan (hereinafter referred to as the ‘project’) as
described below -
............................................................................................
(ii) Premium of Home Loan Insurance cover - Rs. ____________
(If requested)
3. Margin: % of the total cost of the project.
4. Interest: Interest will be charged and applied at the rate mentioned below on daily outstanding
debit balance in your account at monthly rests: –
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4A. Floating Rate of Interest : - (Delete whichever is not applicable) The effective rate of Interest
on the loan outstanding will be charged at the rate of ……% (spread) above RBI’s Repo Rate which
is …. % p. a as on 01st day of current calendar quarter. The present effective rate of interest being
…% p. a calculated on daily balance of the loan amount at monthly rests, subject to the interest
rate reset on the 1st day of every calendar quarter, on the basis of the prevailing RBI Repo Rate.
The spread is sum of Credit Risk Premium of ……% and other cost including operating cost. The
Bank shall at any time and from time to time be entitled to change Credit Risk Premium when
borrower’s credit assessment undergoes change. Also, other cost including operating cost can be
altered periodically at Bank’s discretion.The Bank has the option to reduce or increase the EMI or
extend the repayment period or both consequent upon revision in interest rate. The Bank shall be
entitled to charge at its own discretion such enhanced rate of interest on the account(s) either on
the entire outstanding or on a portion thereof as it may fix for any irregularity including non-
observance or noncompliance of terms and conditions of the loan, for such period as the Bank
deems it necessary and charging of such enhanced rate of interest shall be without prejudice to
the Bank's other rights and remedies. Borrower shall be deemed to have notice of change in the
rate of interest when the changes are notified at/displayed at the branch notice board or published
in a newspaper or in the website of the Bank or made through the statement of account/pass book.
4B. Fixed Rate of Interest:- (Delete whichever is not applicable)

Interest on the loan will be fixed at ….... % per annum on daily reducing balance with monthly rests
for a period of ........years from the date of first disbursement. Thenceforth the interest rate in the
account will be reset to floating Home Loan card rate prevailing as on the date of reset. The effective
rate of Interest on the loan outstanding will be charged at the rate of ……% (spread) above RBI’s
Repo Rate which is …. % p. a as on 01st day of current calendar quarter. The present effective
rate of interest being …% p. a calculated on daily balance of the loan amount at monthly rests,
subject to the interest rate reset on the 1st day of every calendar quarter, on the basis of the
prevailing RBI Repo Rate. The spread is sum of Credit Risk Premium of ……% and other cost
including operating cost. The Bank shall at any time and from time to time be entitled to change
Credit Risk Premium when borrower’s credit assessment undergoes change. Also, other cost
including operating cost can be altered periodically at Bank’s discretion. The Bank has the option
to reduce or increase the EMI or extend the repayment period or both consequent upon revision in
interest rate. The Bank shall be entitled to charge at its own discretion such enhanced rate of
interest on the account(s) either on the entire outstanding or on a portion thereof as it may fix for
any irregularity including non-observance or non-compliance of terms and conditions of the loan,
for such period as the Bank deems it necessary and charging of such enhanced rate of interest
shall be without prejudice to the Bank's other rights and remedies. Borrower shall be deemed to
have notice of change in the rate of interest when the changes are notified at/displayed at the
branch notice board or published in a newspaper or in the website of the Bank or made through
the statement of account/pass book.
4C.For loans under SBI Realty Scheme for acquiring residential plots:
The house should be constructed on the plot financed by the Bank within a period of 5 years from
the date of first disbursement of the loan and completion certificate should be submitted to the
Bank within 5 years from the date of first disbursement. In case of failure to construct the house
and/or non- submission of completion certificate within the stipulated time period of 5 years from
the date of first disbursement, the amount of the loan or the balance outstanding with applicable
interest shall be repayable at once and in the event of failure to fully repay the loan amount / loan
65
outstanding with applicable interest the account shall be classified as NPA and the Bank shall be
at liberty to take such steps to recover its dues and enforce the security as provided under law.
Concession for maintaining salary account* - Concession of ___% p.a. is included in the above
mentioned interest rate on account of maintenance of your salary account with our Bank. This will
be referred as Salary Account concession in this document.
circumstances like change of job etc., where in salary is not credited by your employer to your
account maintained with us, you would be required to issue Standing Instructions to the salary
account servicing bank to transfer entire salary credit to your account maintained with us for
continuation of Salary Account concession mentioned above. For the limited purpose of
continuation of concessions in interest rates, your account with us under this arrangement will be
reckoned as pseudo-salary account
Withdrawal of Salary Account Concession – In the event of discontinuation of salary

account/pseudo-salary account with us, the Bank shall have the right to withdraw the Salary
Account concession mentioned above, and the interest rate shall be revised accordingly.*(Strike
Off, if not applicable)
The Bank shall be entitled to charge at its own discretion such enhanced rate of interest on the loan
account(s) either on the entire outstanding or on a portion thereof as it may fix for any irregularity
including non-observance or non-compliance of the terms and conditions of the advances or any
change in the credit rating of the borrower, for such period as the Bank deems it fit and necessary
and charging of such enhanced rate of interest shall be without prejudice to the Bank’s other rights
and remedies.
Any concession in interest rate would be applicable for two months from the date of sanction or till
the currency of the specific campaign, whichever is earlier.
5. Repayment:
The loan is to be repaid in equated monthly installment of Rs_________/- commencing from
………………. (Date). Your liability to the Bank will be extinguished only when the outstanding in
the loan account becomes nil, on payment of residual amount, if any.”
6. Interest rate in case of default - For Home Loans above Rs.25000/- , if the irregularity exceeds
EMI or Installment amount, for a period of one month, then penal interest should be recovered
@ 2% p.m. (over and above the applicable interest rate) on the overdue amount for the period
of default, for any reason, including a bounced cheque. Besides the Bank shall also charge a
66
penalty, the rate of which shall be at the discretion of the Bank , for every bounced cheque for
any reason whatsoever in addition to the enhanced rate of interest as applicable (present rate –
Rs.250/- for every bounced cheque).
7. Pre-closure / Pre-Payment Charges- NIL
8. Security:
a) Equitable / Registered mortgage/extension of mortgage of the land and building/flat situated at
__________________________________________for which the loan has been sanctioned,
valued at Rs.________________belonging to
b) Equitable / Registered mortgage/extension of mortgage of the land and building/flat situated at
__________________________ valued at Rs.________________ belonging to
Shri/Smt./Kum.__________________________S/o / W/o / D/o
(Guarantor) ____________________________________ and
Shri/Smt./Kum.______________________S/o / W/o / D/o (Guarantor)
......................................................................................................................
d) ......................................................................................................................
......................................................................................................................
9. Utilisation of the loan:

The amount of the loan shall be utilized strictly for the purpose detailed in your application and in
the manner prescribed. The construction of the house/flat or the modification/extension proposed
by you in the existing house/flat should be strictly according to the plan approved by the Local
Authorities/Town Planning and Development authorities. Any modification desired in the scheme
as originally approved, can be undertaken only after express sanction for it has been obtained in
writing from the Bank.
10. Insurance:
The house/flat shall be insured comprehensively for the market value covering fire, flood, etc. in
the joint names of the Bank and the borrower. Cost of the same shall be borne by you.
67
11. Inspection:
The Bank will have the right to inspect, at all reasonable times, your property by an officer of the
Bank or a qualified auditor or a technical expert as decided by the Bank and the cost thereof shall
be borne by you.

All legal and other expenses, like solicitor’s and lawyer’s fees, valuer’s fees, insurance premia,
stamp duty, registration charges and other incidental expenses incurred in connection with the loan
shall be borne by you. Periodic reassessment, if any, of the value of the property funded through
this loan for the purpose of regulatory compliances shall be done at your cost.

A. Capitalization of pre-EMI interest*
The loan amount will be fixed suitably taking into account the approximate pre-EMI interest during
the moratorium period, duly compounded at the applicable interest rate (worked out on the
presumption that the loan is disbursed in lumpsum on the date of first disbursement). The
computation of the total loan amount (i.e. actual loan plus pre-EMI interest) will be subject to
fulfillment of income criteria eligibility and also subject to the extant instructions regarding Equated
Monthly Instalment/Net Monthly Income. Please execute check-off authority with your employer/
tender post-dated cheques towards the EMIs of the loan amount. After completion of the
moratorium period, you will have an option to request to reset EMI based on the actual outstanding
in the loan account after final disbursement, subject to submission of revised check-off authority or
tendering post datedcheques towards the EMIs so arrived at.
B. Servicing of pre-EMI interest*
Please tender post datedcheques drawn at monthly intervals / ECS mandates for servicing of the
amount of pre-EMI interest applied per month during the moratorium period. (* score off whichever
is not applicable)
14. Disbursement:
a) Title of the property proposed to be mortgaged is clear, absolute, unencumbered and
marketable to the satisfaction of the Bank’s solicitor/Advocate and a valid mortgage (equitable or
registered if equitable mortgage is not possible) has been created in favour of the Bank.
68
b) All the security documents prescribed below have been executed by you/ co-applicant (s)/
guarantor(s) –
(i) Loan agreement
(ii) Affidavit
(iii)
(iv)
c) The loan will be disbursed as under: (applicable where loans for construction is desired or
purchase is through payment in installments)
Stage Amount (Rs.) i) ii) iii)
Disbursement will be made in favour of the seller/builder from whom you are buying the property
funded through this loan/in favour of the Financial Institution from where your loan is being taken
over.
15. The Bank reserves the right to collect any tax if levied by the State/Central Government
and/or other statutory authorities in respect of this transaction.
16. The Bank reserves the absolute right to cancel the limits (either fully or partially)
unconditionally without prior notice (a) in case the limits/part of the limits are not utilized by you,
and/or (b) in case of deterioration in the loan accounts in any manner whatsoever, and/or (c) in
case of non-compliance of terms and conditions of sanction.
17. The sanction of loan will be valid for six months from the date of this letter. If no amount is
disbursed during the validity period, you will be required to seek fresh sanction. 50% of the
applicable processing fee would be payable for each fresh sanction. However, interest rate will be
subject to change from time to time during the intervening period and depending on change in Base
Rate the effective rate may vary.
18. The Bank shall have the authority to disclose/share your Credit information to/with
Information Company formed under the Credit Information Company (Regulation), 2005, as to the
loans granted to you and the nature of the securities given by you, the guarantees furnished to
secure the said loans whether fund based or non-fund based, your creditworthiness and any other
information which the RBI may consider necessary for inclusion in the Credit Information to be
collected and maintained by Credit Information Companies, and the Bank shall not be liable in any
manner to you for providing the information as aforesaid to the Information Company.
69
19. Please arrange to submit duly signed copy of this letter as a token of acceptance of the
arrangement within ____ days from the date of this letter.
Yours faithfully,
Received the original. I/We, undersigned agree to the terms and conditions as set out in this letter.
I/We wish to avail* / do not wish to avail* loan for funding of premium of Home Loan Insurance
cover. (*strike off whichever is not applicable).
Borrower(s)
Date & Place
Guarantor(s)
Date & Place
70
Annexure- I
ADDENDUM TO ARRANGEMENT/ SANCTION LETTER
This is an integral part of arrangement/ sanction letter exchanged with

_________________ on __________
a) Repayment Schedule:
Due Date Amount to be repaid
Principal Interest Total
* Based on existing interest rate.
b) Frequency of Repayment: Monthly/Quarterly/Half Yearly/Yearly/End of the Term
c) Moratorium period for payment of principal and/or interest

Moratorium Start Date End Date Date of Commencement of
Period Repayment Repayment
d) Example of SMA/NPA Classification (except Agriculture advances governed by crop

season- based Asset Classification)
Loans other than revolving facilities Loans in the nature of revolving
facilities like cash credit/overdraft
SMA Sub- Basis of SMA Sub- Basis of
Categories classificationPrincipal Categories classification-
or interest payment or Outstanding
any other amount balance
wholly or partially remains
overdue continuously
in excess of
the
sanctioned
limit or
drawing
power,
whichever is
lower, for a
period of:
71
SMA-0 Upto 30 days
SMA-1 More than 30 days SMA-1 More than 30
and upto 60 days days and
upto 60 days
SMA-2 More than 60 days SMA-2 More than 60
and upto 90 days days and
upto 90 days
Example:
If due date of a loan account is March 31, 2021, and full dues are not received before the
lending institution runs the day-end process for this date, the date of overdue shall be
March 31, 2021. If it continues to remain overdue, then this account shall get tagged as
SMA-1 upon running day-end process on April 30, 2021 i.e. upon completion of 30 days
of being continuously overdue. Accordingly, the date of SMA-1 classification for that
account shall be April 30, 2021. Similarly, if the account continues to remain overdue, it
shall get tagged as SMA2 upon running day-end process on May 30, 2021, and if
continues to remain overdue further, it shall get classified as NPA upon running day-
end process on June 29, 2021
Branch Manager
Accepted.
Borrower (s) Date:
(BACK TO INDEX)
72
Annexure/ HL-J
(Covering letter for the Affidavit)
The Branch Manager,

State bank of India,
____________ Branch,
Dear Sir,
Affidavit of Declaration and Indemnity

Please find enclosed an affidavit in respect of the Home Loan of Rs.___________/- availed by
me/us.
Signature(s)of Borrower(s)
Place: ______________
Date: _______________
(BACK TO INDEX)
73
Annexure / HL-K
(To be stamped as an Affidavit & Indemnity as per applicable State Stamp Act)
AFFIDAVIT
I/We, (1) (name and detailed address of the borrower)

(2) (name and detailed address of the borrower)
(3) (name and detailed address of the borrower) the borrower(s) hereby make an oath and state
as follows:
 I/We have availed Home Loan / finance of Rs._______ from State Bank
of India (herein after referred to as ‘the Bank’) for purchase/construction of
house/tenement/flat which is more particularly described in Schedule I hereunder
written (hereinafter referred to as the scheduled property), and hereby declare
that I/we have not availed any other loan for acquiring the scheduled property.
 I/We declare that the scheduled property is not located in an unauthorized colony.
 I/We declare that the scheduled property is meant for residential use and that it
will not be used for commercial purposes.
 Copy of the related construction plan sanctioned by the competent authority,
namely _________________________________ (name of the sanctioning
authority) under reference No. ____________ dated _______ is enclosed with
this affidavit.
 (Retain one from A and B below depending on the purpose of Home Loan)
A. (In case of Home Loan for building construction )
I/ We hereby undertake that I /We shall not violate the sanctioned construction plan and that
the construction will be strictly as per the sanctioned plan (enclosed). It shall be my /our sole
responsibility to obtain completion certificate from the competent authority within 3 months
of completion of construction and produce the same for verification by the Bank, failing which
the Bank shall have the power and authority to recall the entire loan with interest, costs and
other usual Bank charges.
or
B. (In case of Home Loan for constructed property /built up property)
I / We declare that the scheduled property has been constructed / built up as per the
sanctioned plan and/or building bye-laws, and completion certificate under reference No.
74
_______ dated _____issued by _________________________,the competent authority is
enclosed with this affidavit.
 I / We hereby undertake to allow an Architect/Engineer appointed by the Bank to

inspect the construction at various stages including the completion stage to
ascertain conformity of construction with the sanctioned plan and confirm
issuance of Completion Certificate by the Competent Authority.
 I/We have full, absolute and unhindered right, title interest to and over the
scheduled property and nobody else has any right, title or interest in the scheduled
property.
 As a security for the advance/finance availed by me/us, I/We have delivered to
the Bank the title deeds more particularly described in Schedule II hereunder
written in respect of the scheduled property with an intention to create mortgage
of the scheduled property on ______ (date). I/we hereby declare that the
documents of title delivered by me/us to the Bank are original title deeds and there
are no other documents of title as to date in my/our possession or at my/our
command.
 That neither I/We nor any of my/our successors, administrators, assignee(s)
and/or the legal heirs / representatives, nominees of the parties hereto do not
have or shall not have any right to object to and/or challenge the charge created
by me/us on _______ over the scheduled property in favour of the Bank.
 I/we hereby declare that there are no subsisting charges/encumbrances on the
scheduled property and I/we have not done any act which would affect our title to
the scheduled property or the security created by me/us in favour of the Bank.
 I/we hereby declare that the scheduled property is not subject to any
attachment orders on account of taxes, inter alia, including income tax/sales
tax/property tax/service tax or any other levy, penalty of any nature whatsoever.
That save the charge created in favour of the Bank as aforesaid there is no
mortgage, charge, lien or other encumbrance or attachment on the said
flat/house/land or any part or parts thereof in favour of any Government or the
Income-tax Department or any other Government Department, or any person, firm
or company, body corporate or society or entity whatsoever and that we have not
entered into any agreement for sale, transfer or alienation thereof or any part or
75
parts thereof and that no such mortgage, charge or lien or other encumbrance
whatsoever will be created or attachment allowed to be levied on the said
flat/house/land or any part or parts thereof in favour of or on behalf of any
Government or Government Department or any person, firm, company, body
corporate or society or entity whatsoever except with the prior permission of the
Bank so long I/We am/are indebted to or liable to the Bank on any account in any
manner whatsoever .
 That no proceedings for recovery of taxes are pending against me/us under the
Income-tax Act or any other law in force for the time being and that no notice has
been issued and/or served on me/us under Rules 2, 16 or 51 or any other Rules
of the Second Schedule to the Income-tax Act. 1961, or under any other law.
 That I/We declare that pursuant to the execution of the agreement of sale dated
________ in my/our favour, the sole and exclusive right, title and interest and the
right to use and occupy the scheduled property stands vested in me/us and I/We
hereby indemnify the Bank against any doubt and/or encumbrance in respect of
my/our title over the said scheduled property and shall keep indemnified the Bank
and/or anybody claiming through it against any claims, demands, actions,
proceedings, losses, damages, recoveries, judgements, charges, lien,
encumbrance (by way of sale, exchange, mortgage, gift, trust, possession,
easement, lease, lien or lis-pendence or attachment either before or after
judgement or other encumbrances etc.) that may or may not be reflected in the
records of the competent Sub-Registrar of Assurances and expenses, and third
party claims/proceedings, Notices, Injunctions from any Courts of Law restraining
the Bank from enjoying the quiet, vacant and peaceful possession of the said
scheduled property and keep the Bank indemnified against any act, deed by
person(s) whomsoever by which the Bank may incur damages or suffer on
account of any claim being made and established by any person or persons found
interested in the said scheduled property hereunder written or any part thereof
including proportionate / or partial interest in the said scheduled property.
 I/We undertake to deposit and keep deposited with the Bank such sum of money
as payable towards the loan instalments or approved securities including the
Membership / Share Certificate when issued and any other title deeds of the said
scheduled property which may come in my/our possession, (including the title
deeds detailed in Schedule-II hereunder written) with the Bank for due fulfilment
76
and discharge of my/our obligations towards the Bank in respect of or in
connection with finance availed by me/us.
 I/We authorize the Bank to take such steps to secure its dues which remain
payable and outstanding from the me/us in the event of default, at any time and
from time to time as it may deem necessary in its discretion including to protect/or
to dispose off and sell the said scheduled property.
 I/We hereby undertake not to hold the Bank responsible or liable for any loss or
damage which I/We may suffer as a result of any act of omission and/or
commission amounting to negligence or default on the part of the said
Builder/Society or the previous owner of the said scheduled property.
 I/we are aware that the Bank has believed on the declarations made by us in this
affidavit and on the basis of the declarations made by me/us, has agreed to grant
finance for acquisition of the scheduled property. I/we am/are aware that
appropriate civil/criminal proceedings can be initiated against me/us if it turns out
that the declarations/representations made by me/us hereinabove turn out to be
incorrect, false or misleading.
SCHEDULE I
[See Para (a)]
(Detailed description of the property for which loan is granted)
SCHEDULE II
[See Para (h)]
(Description of Title Deeds)
II. ………………..
III. ………………. IV. ……………….
Place: Signature
Date: (1)
(2)
(3)
VERIFICATION
I/we, (1) (name and detailed address of the borrower)

77
the borrower(s) solemnly verify that the contents of the above paragraphs are true to my/our
knowledge.
Signed and verified at _____ (place) on ______day of __________.
Place: Signature
Date: (1)
(2)
(3)
(BACK TO INDEX)
78
Annexure HL-M
PRE-SANCTION INSPECTION SHEET

SI. Particulars Observations of Asst.
NO. Manager/ Deputy Manager
(Adv.)
1. Name of the applicant
2. Home Loan amount
3. Name of the Builder (In case of Home
loan for purchase of new flat/ flat
under construction)
4. Is the Builder on the Bank's approved Yes/No
panel?
If Yes
Reference No. / Particulars of
empanelment :
Following portion (5 a to d) to be completed only in those cases where the builder

is not on the Bank's approved panel.
5. Feedback on the credentials/ antecedents of the Builder
a. From a few reputed builders
in the area and
name/designation of the
person contacted
b From the Industry body and
name/designation of the
person contacted
c From the officer bearer of
the
Society/ Apartment Owners
Association and name/
designation of the person
contacted.
d. From a few resident(s) of
existing projects promoted
by the Builder regarding
quality of construction,
timely completion and
conveyance of ownership
title, information on litigation/
disputes.
6. Visit to the property
(should be made independently and with a surprise element)
79
a Whether the property could
be
located based on the title
documents
b Land marks for identification
of the property (including
LATITUDE and
LONGITUDE -coordinates of
property)
c Comments on accessibility / All modes of transport/car/ two
approachability wheeler only/ narrow walking
path/ no access
d. Comments on the locality Posh/ upper middle class/
middle class/ lower middle
class/ slum area
e. Comments on the area Residential/ commercial/
industrial/ underdeveloped/
trouble prone
f. Feedback from the
neighbours about the
ownership of property,
information on any disputes/
pending litigation on the
property and name of the
person contacted.
g Condition of the house i.e.
whether it is kept in good
and tenantable condition.
h a) whether the property
is rented out.
b) if so, for how long it is
rented out,
c) name of the tenant.
d) and monthly rentals.
(Signature)
Asst. Manager/Dy. Manager(Adv)
Place:
Date:
(BACK TO INDEX)
80
Annexure /HL-N
STATE BANK OF INDIA

BRANCH:
Telephone
No.:
Fax No. :
E mail ID :
No. Date:
Mr./Mrs./Ms_____________________
_______________________________
____________________________Pin Code No.
Phone No /Mobile No.
E mail ID
Dear Sir/ Madam,
‘SBI-HOME LOAN’ –IN PRINCIPLE APPROVAL

We thank you
for your enquiry visit to (name of the property fair/promotional campaign) to avail
a Home Loan. We are in principle, agreeable to grant a Home Loan as under, subject to your
fulfilling eligibility and other norms governing ‘SBI Home Loans’.
Loan sought: Rs. (Rupees………………………………………………only)

(eligible loan amount will be arrived after detailed assessment after submission of the required
documents)
Repayment period :…….years
Processing fee : Rs. (Rupees )

Rate of Interest*
Floating Rate ……% below our card rate for floating
rate loans applicable on the date of
sanction of loan (effective rate as on date
…..%)
Fixed Rate ** ……% below our card rate for fixed rate
loans applicable on the date of sanction
of loan (effective rate as on date …..%)
(*The rates quoted above will be valid only if the loan is sanctioned and at least a partial
disbursement of the loan is made within a period of 30 days from the date of issue of this “ In
Principle” approval)
81
(** Fixed interest rate will be subject to ‘force majeure’ clause authorizing the Bank to
change the rates in case of major volatility in interest rates at the sole discretion of the Bank
and also subject to interest rate reset at the end of every______ years on the basis of fixed
interest rates prevailing then.)
Special conditions:
The sanction of the loan will be subject to:

1. verification of original documents in respect of proof of identity /residence/income and property
2. legal and technical clearance and the rules of the Bank governing Home Loans , as applicable
from time to time
3. Creation of valid equitable mortgage over the land /house/flat
If the offer is acceptable to you, please sign and return copy of this letter as a token of your
acceptance. Kindly contact our Branch/Marketing Executives of our Home Loan Sales Team
(HLST) at the earliest (contact details overleaf) in order to complete the required formalities
including pre-sanction inspection. This letter along with documents as per checklist given overleaf
should be submitted to the Branch/HLST for processing the loan application.
Yours faithfully, Terms and conditions accepted.
I declare that my Net Monthly Income/Net Annual

Income is Rs.
Branch/Chief/Asst.General Manager
Applicant(s)
(BACK TO INDEX)
82
Annexure- HL-O
(REQUEST-I)
TAKEOVER LETTER
………………………
………………………
(Name & Address of the Financial Agency)
Dear Sir,
HOME LOAN ACCOUNT NO. …………………..

IN THE NAME OF SHRI ………………………………
This has reference to the loan of Rs……………. (Rupees …………………….. )availed of by

me/us for construction/purchase/ extension/renovation/repairs (delete whichever is not
applicable) on property situated at ………………. Please confirm the total outstanding
amount due and payable by me/us to you in the above account as on
……………………………………. (prospective month & date).
Your dues under the above loan would be repaid by the State Bank of India,
………………………….branch and upon payment of which, I/we authorise you to deliver all the title
deeds deposited with you by way of mortgage by deposit of the title deeds as specifically stated in
Schedule ‘A’ hereunder together with all other securities furnished by me/us which are specifically
stated in Schedule ‘B’ hereunder (delete if not applicable) to you at the time of availing the captioned
loan, to the authorised representative of State Bank of India, ……………………. branch. You are
requested to hand over any other documents/title deeds held by you on my/our behalf to the said
representative of State Bank of India.
I/We also authorise you to disclose information with regard to the above loan to State Bank of India,
as may be desired by them. A statement of the loan account may also be furnished to them.
Please note that on receipt of such payment, all charges including the mortgage created in your
favour would be deemed to have been redeemed and/or discharged.
Thanking you,
Yours faithfully,
(….. ………………. )
Schedule – ‘A’
Schedule – ‘B’
83
Annexure-HL– O
(REQUEST –II)
TRIPARTITE AGREEMENT
……………………….
……………………. …
(Name and address of the Bank/SBI)
No. Dated …………..
Dear Sir,
Sub : …………………… (Details particulars should be given)
I/We am/are enclosing the copies of the letters addressed to …………………………

(existing financial agency).
I/We request you to repay my/our outstanding dues for an amount of Rs…………. (Rupees
…………………………) due and payable by me/us to the ……..……….. (existing financial agency)
as on ……………………… by disbursing from the loan amount sanctioned to me/us for the above
Home Loan account. I/We authorise you and your representative to obtain delivery of all the title
deeds and other security documents (if not applicable please delete) from the
………………………….. (existing financial agency) as stated in the letter dated
……………………….written to ………………………………….. (existing financial agency).
Yours faithfully,
Address:
Encl: as stated
84
Annexure-HL-O
(REQUEST-III)
QUADRIPARTITE AGREEMENT
………………………….
………………………….
(Name and address of the F.A.)
No. Dated……………..
HOUSING FINANCE
MR./MRS./MS./……………….
HOME LOAN ACCOUNT NO……………..
WITH YOUR INSTITUION
--------------------------------------------------------------------
We forward herewith a copy of letter dated …………………….. addressed to you by
Mr./Mrs./Ms………………………….. advising you to deliver the title deeds of the property
mortgaged to you and detailed therein, together with all other securities as stated therein, in
connection with the captioned loan account, to State Bank of India ………………………….. branch,
upon receipt of the outstanding dues on the captioned account.
a) Enclosed is our Bankers cheque for Rs……………………… drawn in your favour being the
outstanding dues of your Institution as on ……………. in respect of the captioned loan
account in full and final satisfaction thereof.
b) Please note that this amount of Rs……………… is to be specifically appropriated towards
liquidation of dues in the captioned Home Loan account of
Mr./Mrs./Ms………………………………. It should not be appropriated by you towards or set
off against any other debt or liability due or owing to you by Mr./Mrs./Ms……………………….
(name of the borrower).
c) It may also please be noted that our Bank has right to call back the amount if you fail to
deliver the original title deeds and the securities as stated above to Shri
……………………….. an official in SBI …………………….Branch, who has been authorised
to receive the said documents/title deeds/securities.
d) Signature of Shri …………………………….. hereunder is attested.
Yours faithfully, Signature of Shri……………………
…………………….. (attested
by Branch Manager)
Encl. – 1. Letter Copy

2. Bankers Cheque.
85
Annexure- HL-O
UNSTAMPED LETTER OF UNDERTAKING TO BE SUBMITTED BY PROSPECTIVE

BORROWER(S) IN CASE OF TAKEOVER OF HOME LOAN
To:
State Bank of India
________________
Date:……………..
Dear Sir,
REQUEST FOR TAKE OVER OF HOME LOAN

HOME LOAN ACCOUNT NO……………………..
NAME OF THE PRESENT LENDER:…………………………………………………….
Please refer to my /our Home Loan application dated …………… where in I/we have requested
your Bank to Takeover my/our Home Loan Account No……………………… with …..
…………………………………. (Name of the present lender) by repaying my/our outstanding dues
in the said Home Loan Account. As State Bank of India is processing my/our request, I/we declare,
undertake and agree as follows:-
(i) That I/we undertake to abide by the Terms and Conditions governing the Home Loan
Scheme of State Bank of India.
(ii) I/We declare that I/we have serviced interest and/or principal of the existing Home Loan
Account regularly as per the terms of sanction.
(iii) I/We declare that I/we have created a valid charge/mortgage in favour of
(………………………………..Name of the present lender) on the residential unit
proposed to be financed by State Bank of India by way of Takeover and the details of
the said residential unit is as described below in this undertaking letter. This apart, I/we
hereby confirm that I/we have not created any other charge/mortgage on the same
residential unit to any Bank, Financial Institution or Individual. I confirm that the only
charge/ mortgage on the above residential unit is charge/ mortgage in favour
of……………………………………….(Name of the present lender) for an amount of
…………………………….availed by way of Home Loan.
(iv) I/We irrevocably undertake that after the outstandings in my/our above mentioned Home
Loan is fully repaid by the State Bank of India, I/We shall take every necessary initiative
to ensure that the original Title deeds and other documents are collected
from…..…………………………………(Name of the present lender) as early as possible
86
and in any case not later than 30 days from the date of disbursement of loan by State
Bank of India for closure of the above mentioned Home Loan Account. I/We also
indemnify State Bank of India for any losses that may arise due to their acceding to
my/our request in Taking over the aforesaid Home Loan Account.
(v) I/We also irrevocably undertake that I/we shall create a valid charge/mortgage in favour
of State Bank of India as Security for the Loan taken over, immediately on collection of
original Title deeds and other related documents from
…………………………………(Name of the present lender) in respect of the residential
property, the details of which are shown herein below:-
DESCRIPTION/ADDRESS OF THE PROPERTY

-----------------------------------------------------------------------------------------------
-----------------------------------------------------------------------------------------------
-----------------------------------------------------------------------------------------------
------------------------------------------------------------------------------------------------ Yours
faithfully,
1........................................................ 2.………………………………….. Borrower

Borrower
3........................................................
Draft Tripartite Agreement
To protect Bank’s interest, Law Department, Corporate Centre, Mumbai has

suggested to include additional clauses Memorandum of Term Loan Agreement
for Home Loans.. As implementation of the Real Estate (Regulation and
Development) Act 2016 (RERA) is not uniform across all states, Additional clauses
mentioned belowmay require some changes/ amendments depending on the
Specific Rules (or the Specific Statute, if the states have separate Statute) of a
State. 4. In view of above, the Circles will be required to vet additional clauses
mentioned below by Circle’s Law officer according to the positions of the RERA
Rules of the State and incorporate changes, if necessary, in these clauses before
advising operating functionaries to introduce these clauses as part of our existing
documents.
87
Additional Clause to be included in Tripartite Agreement (entered into by borrower,
builder and Bank) in the
recitals in view of RERA act(the Circles will be required to vet additional clauses
mentioned hereunder
according to the positions of the RERA Rules of the State and incorporate changes,
if necessary, in these clauses
before advising operating functionaries to introduce these clauses as part of our
existing documents
(Ref : NBG/RE,H&HD-HL/51/2018 – 19 dated 11.01.2019)
- “Whereas, the party at the Second Part has registered the said real estate
project namely ‘--------------------------’ (hereinafter referred to as the Project) with the Real
Estate Regulatory Authority of ------------------------------------ and been granted
registration number --------------------------------- which is valid and subsisting as on date.”
- “That the agreement for sale is already entered into by the borrower and builder/
developer and duly registered OR That an agreement for sale shall be entered into by
the borrower and builder/ developer and duly registered. (Delete the inapplicable
clauses). The said registered agreement for sale is/ shall be delivered to the Bank.”
- “That the builder/ developer and borrower agree that they shall comply with the
provisions of Real Estate
- (Regulation and Development) Act, 2016 and Rules thereunder. The builder/
developer and borrower agree
- that they shall inform the Bank immediately upon suspension or revocation of
registration of the Project
- under the said Act. In the event of borrower claiming any amount including but
not limited to refund of amount
- paid with interest or compensation or interest for delay from the builder/
developer under the above Act for
- any reason, the builder/ developer shall make payment of such amount directly
to the Bank and the borrower
- agrees that such payment to the Bank shall be binding on him and deemed to be
a discharge of his liability to
- the extent of the money so paid to the Bank. Further, the borrower shall be liable
for interest, if any, payable
- to the builder/ developer under the above Act for any reason whatsoever.”
- Additional Clause to be included in Memorandum of Term Loan Agreement
for Home Loan
- “I/We agree that I/We shall comply with the provisions of Real Estate (Regulation
and Development) Act, 2016 and Rules thereunder. I/We hereby agree to pay interest,
if any, as may be claimed by the builder/ developer/ promoter of the real estate project
as payable under the provisions of the said Act for any reasons whatsoever. In the event
of I/We claiming any amount including but not limited to refund of amount paid with
interest or compensation or interest for delay from the builder/ developer/ promoter of
88
the real estate project under the above Act for any reason, Bank, without incurring any
other liability under the Act, shall be entitled to receive such amount directly from the
builder/ developer/ promotor of the real estate project. Such payment to Bank shall be
binding on me/us and deemed to be a discharge of my/our liability to the extent of the
money so received by the Bank.”
- “The registration of a project given under the Act may be suspended or revoked
by RERA. However, the Act provides for continuance of remaining development works
by competent authority or association of allottees or in any other manner as may be
determined by RERA. Based on commercial considerations, Bank may have to take a
decision whether to continue with the loan facility or not upon such suspension or
revocation of registration and add suitable clauses in the agreement accordingly.”
(BACK TO INDEX)
89
Draft Tripartite Agreement*
(* The Circle may make further amendment in the undernoted format which should be vetted by the
Circle Law Department and approved by the Circle CGM)
This agreement is executed on this …………….. day of ……………………. Two thousand

…………. between
Shri/Smt/Ms.…………………………………son of/wife of/daughter of

Shri………………………………….. resident of ………………………………………and
Shri/Smt/Ms…………………………………………son of/wife of/daughter of
Shri………………………………………resident of………………………………… and
Shri/Smt/Ms…………………………………………son of/wife of/daughter of
Shri………………………………….......resident of……………………………………….. hereinafter
referred to as the ‘Borrower (s)’ , which term shall unless repugnant to the context shall mean and
include his/her heirs, representatives, successors, executors, attorneys, administrators and
assigns, of the party at the ‘First Part’.
AND
M/s……………………………………………………………….. (Name of the Builder/
Developers), a proprietorship firm/partnership firm/company incorporated under the provisions of
the Companies Act 1956, having its registered office
at………………………………………………………………………………………………
(Address of Builder/Developer), hereinafter referred to as the ‘Builder/Developer’, which term shall
unless repugnant to the context shall mean and include its representatives, successors,
administrators and assigns, of the party at the ‘Second Part’.
AND
State Bank of India, a body corporate, constituted under the State Bank of India Act 1955, having
amongst others one of its Branch Office at……………………………….............. (Name and address
of Branch), hereinafter referred as the ‘SBI’, which term shall unless repugnant to the context shall
mean and include its representatives, successors, administrators and assigns, of the party at the
‘Third Part’.
Whereas, the ‘Builder/Developer’ is the absolute owner and in peaceful possession of the
residential property bearing no……………………….. situated at
……………………….…………………. and whereas……………………………………… (Name of
the development authority) has sanctioned building plan vide…………………………. to construct a
residential apartment on the said property. Whereas ‘Builder’ has taken up construction of
residential apartment known as
……........................... on the said property.
OR
Whereas, the ‘Builder/Developer’ has been allotted the Plot No. ................ situated at
………………………………………………………………………………. by
the.............................................................(Name of Development Authority)hereinafter referred to
as the Àuthority', for the construction of ................... (Number) residential units/apartments. The
Party at the Second Part has already received the possession of the above-said plot. The building
plans have already been approved by the................................ (Name of the building plans
sanctioning authority) vide…………………….. Whereas ‘Builder’ has taken up construction of
90
residential apartment known as ……........................... on the said property and whereas the Party
at the Second Part has already paid the entire consideration amount and the Sale Deed/Lease
Deed/Conveyance Deed has already been executed in its favour and the title of the Party at the
Second Part is clear and marketable.
OR
Whereas, the builder/developer has been granted Power of Attorney registered as document
No……………………………at the Sub-Registrar
Office………………………………..by……………………………………………………,the
owner of the land/plot bearing Survey No………………………..situated at……………………….and
whereby, the builder/developer is authorized to develop the property and sell the undivided share
in the land to the prospective purchasers. The builder has also been further authorized to execute
agreement for sale, receive sale consideration and execute sale deed in favour of the purchasers.
Having received possession of the property from the owner, the builder has taken up construction
of the apartment in the land and obtained sanctioned building plan
vide……………………………………………. from the competent authority. The builder has
executed a construction agreement dated……………………. with the borrower for construction of
apartment on the land.
[Strike-out the clause whichever is not applicable]
Whereas, the Party at the Second Part shall complete the construction of the flats latest
by……………………. (Date) and is booking the sale of the unit/apartment. The proposed buyer has
to make the payment of the Sale Consideration and other charges, if any, by ………………..
(Date)and on the payment of the entire consideration, the Party at the Second Part shall hand over
the possession of the flat to the said proposed buyer.
Whereas, the Party at the First Part has booked a flat bearing No. ..............., measuring super
area/built-up area…………… sq. ft., (hereinafter referred to as the said flat) in the building which
the Party at the Second Part shall construct on the above said plot and the Party at the First Part
has to pay the entire consideration amount by ....................... (Date).
Whereas, the Party at the First Part has approached the Party at the Third Part for availing a Home
Loan of Rs...........................(Rupees….......................................only) to finance the purchase of the
said flat. Besides other securities, the Party at the First Part has agreed to create the charge over
the said flat along with the proportionate undivided share in the land in favour of the Party at the
Third Part. In the absence of proper Conveyance Deed/Sale Deed in its favour, the Party at the
First Part is not in a position to create a valid mortgage over the said flat and proportionate share
of land in favour of the Party at the Third Part.
Whereas, the Party at the First Part and the Party at the Second Part have requested SBI to
disburse the said loan to the Borrower, notwithstanding the fact that the Conveyance Deed/Sale
Deed is not executed in favour of the Party at the First Part at this stage, and in consideration of
the SBI sanctioning the loan to the Borrower(s), the Borrower(s) and the Builder/Developer have
executed this Agreement on the following terms and conditions.
Now therefore it is hereby agreed by and between the parties that:
1. The SBI has and shall have the first lien over the said flat for the due repayment of the loan
which SBI has granted to the Borrower. The Builder shall note in its records the charge and lien of
91
SBI over the said flat. The Builder shall not transfer the said flat to any other person without the
prior written consent of the SBI.
2. The Builder/Developer agrees that it has no objection to the Borrower(s) mortgaging the
said flat with proportionate share in land to the SBI as security for the said loan agreed to be
advanced by the SBI for the purpose of purchase/construction of the said flat. In the event of default
in the repayment of loan and/ or the Borrower(s) committing any other default which makes the
Borrower(s) liable for the repayment of the entire amount outstanding in the said loan as per the
terms of the Loan Agreement executed between the Borrower(s) and the SBI, the Builder shall at
the request of SBI, be under obligation to not deliver possession to the Borrower and/or to cancel
the booking and pay all amounts received by the Builder on behalf of the Borrower(s) to SBI
including also any amount paid by the Borrower to the Builder. However, the builder/developer shall
be entitled to recover cancellation and/or any other charges, if any payable by the Borrower under
the terms of application form for purchase of the said flat and/or agreement to sale/construction out
of the Borrower’s contribution. Upon payment of the amounts by the Builder/Developer to SBI as
aforesaid, the SBI and the Borrower will not have any claim, charge, lien, mortgage, right, title and
interest etc. whatsoever, over the said flat. SBI shall issue a certificate to release any
mortgage/charge/lien created on the said flat. The Borrower hereby expressly agrees that in the
event of default in either repayment of the loan or any other default by the Borrower, SBI shall be
entitled to request the Builder to cancel the booking and return the amounts received by the Builder
and the Borrower agrees and acknowledges that any such request by SBI and payment made by
the Builder under this clause to SBI shall be binding upon the Borrower.
3. That if for any reason there is any increase/escalation in the cost of the said flat, the increase
shall be paid and borne by the Borrower(s) without any reference to the SBI and until such payment
is made, the SBI shall have the right to suspend further disbursement of the said loan.
4. That in the event of the Builder cancelling the said booking for any default committed by the
Borrower(s) or the project is shelved by the Builder or for any other reason whatsoever, the Builder
shall pay the entire amount received on behalf of the Borrower(s) to the SBI. However, the
builder/developer shall be entitled to recover cancellation and/or any other charges, if any payable
by the Borrower under the terms of application form for purchase of the said flat and/or agreement
to sell/construction out of the Borrower’s contribution only in the instance where the Borrower has
cancelled the booking of the flat or has committed any default.
5. That on the receipt of the entire consideration amount, the Builder shall execute a proper
Conveyance Deed/Sale Deed/Lease Deed in favour of the Borrower. The Builder undertakes to
deliver the same along with original registration fee receipt directly to the SBI and not to the
Borrower(s). Before the execution of the Sale Deed/Conveyance Deed/Lease Deed, the builder
shall inform the SBI about the same on the completion of the project.
6. That the builder agrees that the loan amount may be credited to the loan account
no…………………………………with………...……………………………… (Name of the
Bank & Branch), from where the builder have availed financing facility for the project. [Wherever
applicable]
7. That the Borrower(s) shall also keep informed the SBI about the developments in the project.
The Borrower shall notify the SBI the date of taking over the possession of the said flat. In case the
92
Borrower(s) comes into possession of the Lease Deed/Conveyance Deed/Sale Deed, he/she shall
immediately deliver the same to the SBI.
8. That the Borrower(s) assures that he/she will not avail finance from any other Bank or
Financial Institution in respect of the aforesaid flat and/or will not create further mortgage/charge
over the said flat (allotted to the borrower) in any manner whatsoever.
9. That the Borrower(s) shall pay all charges, duties, taxes in respect of the said flat imposed
or payable to the Builder/Developer and or to Corporation or any other Government
Department/Authority in respect of the said flat and the SBI shall not be liable or responsible in any
manner whatsoever or howsoever for the same.
10. That the Borrower(s) agrees and acknowledges to keep the SBI indemnified against any
loss or damage incurred by it in the event of failure of the Borrower(s) to honour or to meet any of
its obligations under this Agreement in connection with the sanctioning of the loan in respect of the
said flat.
11. That during the currency of the loan, the Borrower(s) shall not transfer the said flat to any
other person, without the prior written consent of the SBI. The Builder/Developer shall not issue the
duplicate allotment letter/possession letter to the Borrower(s) without the prior written consent of
the SBI.
12. It is understood that the term ‘loan’ mentioned herein shall include interest, penal interest
and all other sums payable by the borrower(s) to the SBI.
13. That in the event of any default by the Borrower(s), the SBI may at its discretion enforce the
security by the sale and the Builder shall accept the Purchaser of the said flat in place of the
Borrower(s), after the Purchaser complies with the necessary requirements of the
Builder/Developer in this respect.
14. That the Builder assures the SBI that the construction shall be completed as per schedule
and as per the sanctioned plans and on completion of construction, the title of the flat with
proportionate undivided share in the land shall be conveyed in the name of the Borrower(s).
15. That it is further made clear and understood by all the parties that the noncompletion of the
project or the happening of any event shall not affect the obligations of the Borrower(s) to repay
the loan availed from SBI.
16. That the said flat is free from all encumbrances, charges, lien, attachment, prior agreements,
whatsoever or howsoever. The party at first part and second part will not do any act or deed which
will affect the security of the flat/ or charge created in favour of SBI in any manner whatsoever.
17. That there is no order of attachment by the Income Tax Authorities or any other authority
under any law for the time being in force nor any notice of acquisition or requisition has been
received in respect of the said property,
93
18. That this Agreement shall not affect in any manner whatsoever the duties and obligations of
the Borrower(s) and the terms and conditions agreed to by the Borrower(s) in the Loan Agreement
and other documents executed in favour of SBI shall remain binding upon the Borrower(s),
19. That in case of acquisition, forfeiture/resumption of the said property, SBI shall be entitled
to get the compensation settled in respect of the said flat and to appear and act before the
Collector/Revenue Officer/Estate Officer or any other concerned authorities, to sign any form, to
give any statement, affidavit, application on Borrower's behalf, to receive the compensation in its
own name and on the Borrower's behalf, to file appeal in any court for the enhancement of the
compensation amount, to get the compensation amount enhanced and to receive the same.
20. The responsibilities of the builders under this tripartite agreement will be extinguished only
after delivering the duly registered Conveyance Deed/Sale Deed/Lease Deed directly to the Bank
and handing over the possession of the residential unit to the borrower(s) and thereafter the validity
of the Tripartite Agreement will come to an end.
In witness whereof the parties hereto have signed this Agreement on the day, month and year first
herein above written.
Signed and delivered by the:

Named Borrower (s)
i) Shri/Smt/Ms
ii) Shri/Smt/Ms
iii) Shri/Smt/Ms

Authorized signatory of Builder M/s
(name& Address)

represented by its authorized official (Name & address of office/ Branch)
Signature
Witness:
Name & Address
1. Shri/Smt/Ms Signature
2. Shri/Smt/Ms Signature
(BACK TO INDEX)
94
Annexure-HL-AM-II
Draft Quadripartite Agreement
This agreement is executed on this …………….. day of ……………………. Two thousand

and………………. between Shri/Smt/Ms.…………………………………..son of/wife of/daughter of
Shri…………………………………….. resident of
………………………………………………………… and Shri/Smt/Ms………………..
……………………………… son of/wife of/daughter of Shri……………………………. resident of
……………………………………………………………… and Shri/Smt/Ms
…………………………………………son of/wife of/daughter of
Shri……….………….……………..resident of……………………………………………… hereinafter
referred to as the ‘Borrower (s)’ , which term shall unless repugnant to the context shall mean and
assigns, of the party at the ‘First Part’.
AND
M/s……………………………………………………………….. (Name of the Builder/

Developers), a proprietorship firm/partnership firm/company incorporated under the provisions of
the Companies Act 1956, having its registered office
at………………………………………………………………………………………………
(Address of Builder/Developer), hereinafter referred to as the ‘Builder’, which term shall unless
repugnant to the context shall mean and include its representatives, successors, administrators
and assigns, of the party at the ‘Second Part’.
AND
Shri/Smt/Ms.………………………………….. son of/wife of/daughter of

Shri…………………………………….. resident of
………………………………………………………… and Shri/Smt/Ms………………..
……………………………… son of/wife of/daughter of Shri……………………………. resident of
……………………………………………………………… and Shri/Smt/Ms
…………………………………………son of/wife of/daughter of
Shri……….………….……………..resident of……………………………………………… hereinafter
referred to as the ‘Owner (s)’ , which term shall unless repugnant to the context shall mean and
assigns, of the party at the ‘Third Part’.
AND
State Bank of India, a body corporate, constituted under the State Bank of India Act 1955, having
amongst others one of its Branch Office (RACPC) at LMS Compound,
Thiruvananthauram, hereinafter referred as the ‘SBI’, which term shall unless repugnant to the
context shall mean and include its representatives, successors, administrators and assigns, of the
party at the ‘Fourth Part’.
Whereas, the ‘Owner (s) is/are the absolute owner in peaceful possession and enjoyment of the
residential property bearing no……………………….. situated at
95
……………………….…………………….
Whereas the ‘Builder’ and the Owner(s) vide Agreement dated………………..have entered into an
agreement of development and construction of a residential apartment known as
……........................... on the said property and the builder has been granted Power of Attorney by
the owner(s) whereby, the builder is authorized to develop the property and enter into agreement
of sale of the undivided share in the land to the prospective purchasers, construction agreement
and to receive consideration thereof. Having received possession of the property from the owner
(s), the builder has taken up construction of the apartment in the land and obtained sanctioned
building plan vide……………………………………………. from the competent authority. The
builder, on behalf of the owner(s) has executed an agreement of sale dated…………………. in
respect of undivided land and/or construction agreement dated……………………. with the
borrower(s) for construction of apartment thereon. The owner(s) acknowledge/s and admit/s that
the these agreements are binding on him/them and are in accordance with the powers conferred
by him/them to the builder.
Whereas, the Builder shall complete the construction of the flats latest by……………………. (Date)
and is booking sales of the units/apartments. The proposed buyer has to make the payment of the
sale consideration to the builder by as per the Payment Schedule in the Agreement dated…… and
on the payment of the entire sale consideration or completion of the Apartment whichever is later,
the owner(s) and the Builder shall hand over the possession of the flat to the said proposed buyer.
Whereas, the Borrower has booked a flat bearing No. ..............., measuring super area/built-up
area…………… sq. ft., together with proportionate undivided right, title and interest in the land
(hereinafter referred to as the said flat) agreeing to pay the entire consideration amount by
.................. (Date).
Whereas, the Borrower (s) has/have approached SBI for availing a loan of
Rs........................... (Rupees…................................ ...................................... only) to finance the
purchase of the said flat. Besides other securities, the Borrower(s) has/have agreed to create the
charge over the said flat along with the proportionate undivided share in the land in favour of SBI.
In the absence of proper Conveyance Deed/Sale Deed in its favour, the Borrower(s) is/are not in a
position to create a valid mortgage over the said flat and proportionate share of land in favour of
SBI.
Whereas, the Borrower(s), the builder and the owner(s) have requested SBI to disburse the said
loan to the Borrower, notwithstanding the fact that the Conveyance Deed/Sale Deed is not executed
in favour of the Borrower(s) at this stage and in consideration of SBI sanctioning the loan to the
Borrower(s), the Borrower(s), owner(s) and the Builder have executed this Agreement on the
following terms and conditions.
Now therefore it is hereby agreed by and between the parties that:

l. That the SBI has and shall have the first and paramount lien over the money already paid by the
Borrower(s) to the Builder and or whatever amount the Borrower(s) shall pay to the Builder in future
for the due repayment of the loan which the SBI shall grant to the Borrower. The charge in favour
of SBI shall be first and paramount over the charge which the Builder and the owner(s) may have
over the said flat.
2. That the Builder and the owner(s) agree that they have no objection to the Borrower(s)
mortgaging the said flat with proportionate share in land to SBI as security for the said loan agreed
96
to be advanced by SBI for the purpose of purchase/construction of the said flat. In the event of
default in the repayment of loan and/ or the Borrower(s) committing any other default which makes
the Borrower(s) liable for the repayment of the entire amount outstanding in the said loan as per
the terms of the Loan Agreement executed between the Borrower(s) and the SBI, the Builder and
the owner(s) shall, at the call of SBI, be under obligation to cancel the booking and pay all the
amounts received from the Borrower(s) or on behalf of the Borrower(s) to the SBI.
3. That if for any reason there is any increase/escalation in the cost of the said flat, the increase
shall be paid and borne by the Borrower(s) without any reference to SBI and until such payment
is made, the SBI shall have the right to suspend further disbursement of the said loan.
4. That in the event of the Builder/owner(s) cancelling the said booking for any default
committed by the Borrower(s) or the project is shelved or for any other reason whatsoever, the
Builder/owner(s) shall pay the entire amount received from Borrower(s) to SBI
5. That in the event of failure of the Builder to complete the project, the Builder/owner(s) shall
pay the entire money so received by it from the Borrower(s) to the SBI.
6. That the Builder/owner(s) shall note in its records the charge and lien of SBI over the said
flat. The Builder/owner(s) shall not transfer the said flat to any other person without the prior written
consent of the SBI.
7. That on the receipt of the entire consideration amount, the Builder along with the owner(s)
shall execute a proper Conveyance Deed/Sale Deed/Lease Deed in favour of the Borrower. The
Builder/owner(s) undertake/s to deliver the same along with original registration fee receipt directly
to SBI and not to the Borrower(s). Before the execution of the Sale Deed/Conveyance Deed/Lease
Deed, the builder shall inform SBI about the same on the completion of the project.
8. That the builder/borrower(s) agree that the loan amount may be credited to the loan account
no…………………………… with………...……………………………… (Name of the
Bank & Branch), from where the builder have availed financing facility for the project. [Wherever
applicable]
9. That the Borrower(s) shall also keep informed SBI about the developments in the project.
The Borrower(s) shall notify SBI the date of taking over the possession of the said flat. In case the
Borrower(s) comes into possession of the Lease Deed/Conveyance Deed/Sale Deed, he/she shall
immediately deliver the same to SBI.
10. That the Borrower(s) assures that he/she will not avail finance from any other Bank or
Financial Institution in respect of the property or further mortgage/charge the said flat to be allotted
to him/her in any manner whatsoever.
11. That the Borrower(s) shall pay all charges, duties, taxes in respect of the said flat imposed
or payable to the Builder and or to Corporation or any other Government Department/Authority in
respect of the said flat and the SBI shall not be liable or responsible in any manner whatsoever or
howsoever for the same.
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12. That the Borrower(s) agrees and acknowledges to keep the SBI indemnified against any
loss or damage incurred by it in the event of failure of the Borrower(s) to honour or to meet any of
its obligations under this Agreement in connection with the sanctioning of the loan in respect of the
said flat.
13. That during the currency of the loan, the Borrower(s) shall not transfer the said flat to any
other person, without the prior written consent of SBI. The Builder shall not issue the duplicate
allotment letter/possession letter to the Borrower(s) without the prior written consent of SBI.
14. It is understood that the term ‘loan’ mentioned herein shall include interest, penal interest
and all other sums payable by the borrower(s) to SBI.
15. That in the event of any default by the Borrower(s), SBI may at its discretion enforce the
security by the sale and the Builder/owner(s) shall accept the Purchaser of the said flat in place of
the Borrower(s), after the Purchaser complies with the necessary requirements of the Builder in
this respect.
16. That the Builder assures SBI that the construction shall be completed as per schedule and
as per the sanctioned plans and on completion of construction and receipt of the entire
consideration from the Borrowers, the title of the flat with proportionate undivided share in the land
shall be conveyed in the name of the Borrower(s).
17. That it is further made clear and understood by all the parties that the non-completion of the
project or the happening of any event shall not affect the obligations of the Borrower(s) to repay
the loan availed from the SBI.
18. That the said flat is free from all encumbrances, charges, liens, attachments, trusts, prior
agreements, whatsoever or howsoever. The Borrower(s), owner(s) and the builder will not do any
act or deed which will affect the security of the flats/ or charge created in favour of SBI in any
manner whatsoever.
19. That there is no order of attachment by the Income Tax Authorities or any other authority
under any law for the time being in force nor any notice of acquisition or requisition has been
received in respect of the said property,
20. That this Agreement shall not affect in any manner whatsoever the duties and obligations of
the Borrower(s) and the terms and conditions agreed to by the Borrower(s) in the Loan Agreement
and other documents executed in favour of SBI shall remain binding upon the Borrower(s),
21. That in case of acquisition, forfeiture/resumption of the said property, the SBI shall be
entitled to get the compensation settled in respect of the said flat and to appear and act before the
Collector/Revenue Officer/Estate Officer or any other concerned authorities, to sign any form, to
give any statement, affidavit, application on Borrower's behalf, to receive the compensation in its
own name and on the Borrower's behalf, to file appeal in any court for the enhancement of the
compensation amount, to get the compensation amount enhanced and to receive the same.
22. The responsibilities of the Builders/Owners under this agreement will be extinguished only
after delivering the duly registered Conveyance Deed/Sale Deed directly to the Bank and handing
98
over the possession of the residential unit to the borrower(s) and thereafter the validity of the
Quadri-partite Agreement will come to an end.
In witness whereof the parties hereto have signed this Agreement on the day, month and year first
herein above written.
Signed and delivered by the:
Named Borrower (s)
i) Shri/Smt/Ms
ii) Shri/Smt/Ms
iii) Shri/Smt/Ms
i) Shri/Smt/Ms
ii) Shri/Smt/Ms
iii) Shri/Smt/Ms
Signature of Owner(s)
Authorized signatory of Builder M/s

(name & Address) Signature
State Bank of India, Retail Assets Central

Processing Centre (RACPC), Thiruvananthapuram,
represented by its authorized official
Signature
Witness:
Name & Address
1. Shri/Smt/Ms
Signature
2. Shri/Smt/Ms
Signature
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99
Annexure HL-BTU I
Vetted by (For Metro Networks):

Approval Note No. :
TIR/Legal Opinion :
Uploaded in Builder Tie-Up website by:
Building Plan approval details :
HOUSING PROJECT TIE-UP – APPRAISAL FORMAT
Asst. General Manager (RBO)/Branch/(HLST)

Personal Banking Advances: Home Loans
Proposal for Tie-up with M/s :_____________________

Branch /HLST
Circle
No.
1 Name of the Builder
2 Registered Address
3 Address for
correspondence
4 e-mail Id
5 Website url, if any
6 Date of
establishment
7 Constitution
100
8 If members of an
Industry Body like
Builder’s
Association etc,
names of such
bodies.
9 Ratings from
CRISIL/ICRA etc.
10 Profile of the partners/directors
Sr. Name Age Qualificati ons Comments on his/her

No. experience, area of
expertise etc.
11 Details of last 2-3 residential projects executed by the same

firm/company/promoters
Project Name
Location
Whether approved
by SBI?
If approved by
Housing
Finance Company
like HDFC/LIC HF
etc, and/or
Scheduled
Commercial Bank.,
furnish names of
HFCs/Banks
101
Month & Year of
Commencement of
Construction
Present Status Completed on Completed on Completed on
(Completed/Partially _________(Mon _________(Mon _________(Month
completed). th & Year) th & Year) &
Year)
___ Phases ___ Phases ___ Phases

completed. Full completed. Full completed. Full
completion completion
completion
expected by expected by
expected by ________(Month
________(Mont ________(Mont & Year)
h & Year) h & Year)
Total built up area
of the project, in
Sq.M.
Number of floors
No. of Dwelling Units

in the project
No. of units sold in
the project
Date of Occupancy
Certificate
Date of conveyance
12 Details of the Present Proposal
Project Name
Location
102
Details of
construction finance /
loan, if any, availed
by the builder for this
project. (Note : If
construction finance
is provided by the
SBI, then the project
will stand
automatically
approved. )
Status of
encumbrance of the
project land
If approved by
Housing
Finance Company
like HDFC/LIC HF
etc, and/or Scheduled
Commercial Bank.,
furnish names of
HFCs/Banks
Month & Year of
Commencement of
Construction
Proposed
construction plan.
(Please furnish
details of No. of
phases, No. of
buildings in each
phase, No. of floors,
No. of dwelling units
in each building.
Planned Schedule of
completion of each
building, phase,
project.)
Total built up area of

the project, in Sq.M.
No. of Dwelling Units
in the project
No. of units sold in
the project
103
Details of TIR/Search
report.
Name of the Panel

Advocate
Details of
Development
Agreement and POA
if any
Status of receipt of
approvals from Local
Bodies/ Urban
Development
Authority
Name of the valuer
Project Value
Type of Flat/House No. of Flats / Average Total

House price
per flat /
house
Rs.
Total Project Value
13. Anticipated
Business
14 Concessions Proposed
A Floating Interest Rates
B Fixed Interest Rates
C Margin
D Processing fees
104
E Moratorium
F Deviation in loan
eligibility norms
G Interim Security
15 Whether Builder/His
nominee is proposed to
be engaged as
Marketing Associate?
16. Justification of the concessions, proposed.
17. Responsible
authority/ office of the
Bank for project
relationship
18. Disbursements to Name of the Builder :
be made in favour of
Account Number :
Bank :
Branch :
# If any column of the format is not applicable under respective State’s Law, not applicable should
be written in that column.
(In cases where the track record of the builder is satisfactory and legal opinion is clear but
building plan approvals are not available or available in part, the Tie-Up can be approved and
home loans sanctioned but disbursement of the home loans should be done only after obtention
of approved plans.)

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105
BUILDER TIE-UP QUICK REVIEW FORMAT Annexure HL-BTU II
Approval Controlled by:

( Name, Designation,Signature and Date)
Approved By :
Project Review Details updated on Builder Tie Up Site/OPAS Site

Proposal for Review of Tie up with M/S

Name of the Centre:
Circle:
S. Parameter Particulars
No.
2 Detail of Contact person Name:
(SPOC) of the Builder / Project Designation:
and address Mobile No.: e-mail Id :
3 Project Name & ID in OPAS

4 a. Whether Project has been (Yes/No)
b.If yes, specify RERA registration number: Date of
registration:
c.If No, specify reasons
d. Project completion period as
per RERA
f. Any complaint filed against
the promoter in
RERA
5 Encumbrance Certificate (EC)
obtained Y/N and Remarks
project site Visiting Name:
official/executive detail Designation:
7 Project completion date if yet Date:
to be complete
8 Whether any unsatisfactory (Yes/No)
features observed/ noticed/
reported during construction of If Yes, specify the details
the project or any delays as
per the schedule of
construction
106
9 Total inventory in the No. of Units:
project
10 Inventory sold so far in Number of units: Amount:
approved project
11 Project penetration No. of units financed by SBI: Penetration
percentage %:
12 Expected business after Number of units: Amount:
review
13 Relationship Manager / Name:
Executive of SBI for the Designation: Mobile No.: e-mail Id:
Project
14 Whether Builder / builder (Yes/No) If Yes, Name: Designation:

representative is appointed Mobile No.:
as MA
15 AMT/RACPC mapped for (Yes/No)

the project If Yes, Name of the RACPC:
16 Recommendation:
Approved by:
Project review details updated on builder tie-up site / OPAS by: (Name, Designation,
Signature & Date):
Proposal for Review of Tie up with M/s:

Name:
Designation:
Signature:
Date:
Name, Designation, Signature & Date)
107
BUILDER TIE-UP REVIEW FORMAT
Annexure HL-BTU II
Approval Controlled by:
Approved by:
Project review details updated on builder tie-up site / OPAS by: (Name, Designation,
Signature & Date):
Proposal for Review of Tie up with M/s:
Name of the Centre:

Circle :
S. Parameter Particulars
No.
2 Detail of Contact Name:
person(SPOC) of the Designation :
builder/Project Mobile No.: e-mail Id :
3 Project Name
4 Project Address
5 Project BPTU ID
6 Whether all approvals are (Yes/No)
available
7 If any approval still pending / (Yes/No)
awaited If Yes, specify:
8 Name of the Bank / HFCs /

NBFCs who also have
approved the projects
9 a. Whether Project has been (Yes/No)
b.If yes, specify RERA registration number: Date of
registration :
c.If No, specify reasons
10 Builder finance for (Yes/No)

construction availed
108
if yes , specify Name of the bank:
Loan Amount :
IRAC :
project site Name :
Designation :
Visiting official/executive
detail
12 Commencement of the project Month :
construction date Year :
13 Expected date of completion Date:
of the project
features observed/ noticed/
reported during construction If Yes, specify the details
of the project or any delays as
per the schedule of
construction
15 Total inventory in the project No. of Units:
16 Inventory sold so far in Number of units : Amount :
approved project
17 Project penetration No. of units financed by SBI:
percentage Penetration % :
18 Expected business after Number of units : Amount :

review
19 Relationship Manager / Name:
Executive of SBI for the Designation: Mobile No.: e-mail Id
Project :
20 Whether Builder / builder (Yes/No)

representative is appointed as If Yes, Name:
MA Designation:
Mobile No.:
21 AMT/RACPC mapped for the (Yes / No)
project If Yes, Name of the RACPC:
22 Whether TIRs obtained for the (Yes / No) if Yes, Name and Mobile
interim period no. of advocates:

features reported in latest TIR If Yes, specify
/ Search report
109
24 Whether latest valuation (Yes/No)
report obtained If yes, Name and Mobile no. of
valuer:
25 Recommendation:
Name / Designation / Signature/ Date
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110
Annexure HL-BTU III
INSPECTION REPORT OF PROJECT BRT / CIT / RACPC:
PROJECT NAME
PROJECT ID
BUILDERS NAME
RERA NO.
Last inspection date & details:
Name of Site contact person with telephone number

and designation
SITE ADDRESS
LANDMARK
DATE OF INSPECTION:
Please mention against each column:

Wing Total Slabs Plasters Flooring Ready for Expected
No of Possession date of
Floors possession
(Please use separate sheet for further wings of same projects.)
Remarks on general
progress of the project as
per structured approved
plan noted in RERA
DATE: Name of inspecting official:

Designation:
SS. No.
P.F. INDEX:
I confirm having uploaded the project inspection report of project Name

…………………. and Project Id……………………….in OPAS on
Dt…………………….
Signature
(Inspecting Official)
Photo evidencing inspection of the project to be pasted here
111
Observation of CM (BRT) / AGM (HLST) or Regional Manager:
Signature:
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112
Annexure HL-CIBIL
113
114
(BACK TO INDEX)
115
Annexure HL- Defence
ARRANGEMENT WITH
ARMY WELFARE HOUSING ORGANISATION (AWHO)
AIRFORCE AND NAVAL HOUSING BOARD (ANHB)
AWHO is engaged in the activity of construction of houses for serving/ retired members of Army all
over the country. AWHO buys land with its own funds from both government and private parties for
construction activities. Only in exceptional cases, it seeks finances from Army Group Insurance
Fund. AWHO has so far constructed and delivered about 15000 units and on an average, they
construct 750 units per annum. Similarly, ANHB are also engaged in construction of houses/flats
for serving/retired members of Indian Air Force and Indian Navy. In view of the substantial business
likely to accrue from these organisations, the following concessions are granted to Army/Air
Force/Navy personnel purchasing a flat/house from AWHO/ANHB, where check-off facility is
available.
a) Waiver of processing fee, irrespective of the amount of the loan.
b) Non-encumbrance Certificate issued by AWHO/ANHB would be accepted in lieu of one from

Bank’s lawyer. Therefore, no search report will be required from Bank’s advocate.
c) Permission to mortgage would also be given by AWHO/ANHB.
d) Obtention of Architect’s certificates regarding present stage of construction is not required. A
demand notice from AWHO/ANHB as per the drawn-up schedule would be sufficient for
release of instalments of the loan.
e) Borrowers would have the option to join a group insurance scheme with SBI Life whereby Life
Insurance upto the loan outstanding would be available to them at a very concessional rate
of premium.
f) Under the above tie-up scheme, customers have the option to avail the facility from a branch
as under
(i) BPR Centres:

All branches/sourcing outfits are authorized to source Home Loan proposals under the
arrangement and the customers shall have the option to avail of Home Loans from any
branch at BPR Centres. However, such Home Loan proposals should be processed,
sanctioned and maintained at CPCs only.
(ii) Non-BPR Centres:
The Circles should identify a few select branches at non-BPR centres with good business
potential available in their area of operations to optimally tap the same and, thereafter,
efficiently process the applications received/accord quick sanctions.
g) A tripartite agreement has to be signed by the borrower, AWHO or ANHB and the Bank (vide
Annexure /HL. Defence-1) which is required to be entered into for all Home
Loans sanctioned under the scheme. . As per the agreement, AWHO/ANHB would stand surety to
the loan till delivery of possession to the allottee by AWHO/ANHB. Further, AWHO/ANHB will also
116
undertake not to give NOC to any allottee for permission to dispose of the property or to transfer
ownership without obtaining a “No Objection Certificate” from the Bank.
h) A Non-encumbrance Certificate has to be obtained from AWHO/ANHB (vide Annexure/HL.
Defence-2). The original letter of allotment should be retained by the branch with the
documents and should not be delivered to borrower till liquidation of the loan.
i) All other terms and conditions of Home Loan Scheme would be applicable to above tie-up
loans also.
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117
Annexure HL-Defence–1
DRAFT TRIPARTITE AGREEMENT
This agreement made the … day of …………., Two thousand ……………… between
(1) Shri……S/o Shri……………and Smt…………aged……….years respectively both residing
at…………..(hereinafter called “BORROWER” his/her heirs, executors administrator and legal
representative) of the First Part, (2) Army Welfare Housing Organisation registered under the
societies Registration Act XXI of 1860 having its registered office presently at south Hutments,
Kashmir House, Rajaji Marg, New Delhi – 110 011 (hereinafter called ‘The AWHO’ through its
Secretary or any other officer authorized by him/her in this behalf which expression shall unless
repugnant to the subject or context or mean thereof be deemed to include its successors and
assigns) of the SECOND, and (3) State Bank of India, Nariman Point, Mumbai, having its
Corporate Centre at Mumbai (hereafter called ‘ The Bank’ which expression shall unless
repugnant to the subject or context or meaning thereof be deemed to include its successors and
assigns) of the Third Part.
Whereas the Borrower desires to purchase a flat the AWHO under the provisions of its Self-
Financing Scheme (hereinafter referred to ‘as the Scheme’), (a copy of the letter of allocation
issued to the Borrowers by the AWHO along with the terms and conditions of allotment issued
to the Borrowers by the AWHO along with the terms and conditions of allotment is annexed to
their agreements) which envisages allotment to applicants of such flats constructed under the
Scheme (hereinafter referee to as the flat) and payment by the applicants of the cost of
construction and proportionate cost of land thereof to the AWHO in instalments/lump sum in the
manner provided under the terms of allotment.
And whereas the Borrower has under the provision of the Home Loan Scheme framed by the
Bank has applied to the Bank for a loan of Rs. ……. For the purchase of a flat under the Scheme
and the Bank has agreed to sanction a loan of Rs………to Borrower (hereinafter referred to as
the Home Loans for purchase of flat) subject to the usual terms and conditions applicable to the
same scheme such as mortgage of the flat, rate of interest of loan repayment term, payment of
additional interest in case of default, assignment of ………..of the Bank as security etc.
And whereas the Borrower has already deposited with the AWHO a sum of Rs. ………
(Rupees………….) as part payment toward the purchase of a flat under the Scheme.
NOW IT IS HEREBY AGREED AS FOLLOWS:
1. On receipt of intimation from AWHO that a flat shall be allotted to the Borrower, the Bank will
sanction the Home Loan for purchase of flat to the Borrower according to its rules, but the
actual payment in instalment/lumpsum will be made by the Bank directly to the AWHO within
the time specified in the allotment letter and as and when required by AWHO. Before the
disbursement of loan, any amount towards purchase price in excess of the Home Loan for
purchase of flat sanctioned by the Bank will be paid by the Borrower directly to the AWHO from
the date of demand of such amount within the time specified by the AWHO. If there is any delay
118
on the part of the Bank or the Borrower, the Borrower shall be liable to pay to the AWHO
penalty/interest on such delayed payment, if any, according to the rules of the AWHO.
2. The AWHO shall maintain a proper account for the Borrower only when the loan instalments
are disbursed by the Bank directly to AWHO under covering letters of the Bank and adjust the
amount advanced by the Bank against the cost of the flat of the particular category for the
allotment to the Borrower.
3. On completion of the flat and after receipt of full payment and completion of requisite formalities
including the submission of documents etc., the possession of the flat shall be handed over to
the Borrower on Lease Hold basis. However, the sub-Lease / Conveyance deed in favour of
the Borrower by AWHO shall be executed within a reasonable time say within a year or so and
after completion of all requisite formalities by the Borrower/Allottee.
4. The flat shall form part of the security for Home Loan for the purchase of the flat granted by the
Bank and as soon as Sub Lease/Conveyance Deed is executed by the AWHO, the Borrower
shall mortgage the flat immediately to the Bank for Home Loan for the purchase of flat. The
Borrower shall also furnish all the necessary documents for registration of Sub Lease/
Conveyance Deed.
5. If the Borrower desires to withdraw from the scheme or if he fails ot pay the balance amount
representing the Bank agreeing to the part of the loan before Borrower’s paying his full share
to the AWHO as per clause I of the difference between the loan sanctioned by the Bank and
the total cost of the flat by AWHO or in case of the agreement, the entire amount advanced by
the Bank will be refunded by AWHO to the Bank. The AWHO will be responsible to refund the
loan amount to the extent of the loan amount disbursed under intimation to AWHO in
accordance with Clauses 1 & 2 above. The AWHO will refund to the Borrower the initial deposit
by the Borrower after deducting there from such amount as may be recoverable from the
Borrower in accordance with provisions applicable to the Scheme.
6. In the event of cancellation of allotment of flat/dwelling unit by the AWHO, AWHO shall refund
to the Bank the entire amount received from it in accordance with Clauses 1 and 2 above.
7. The Borrower shall pay in advance to the AHO a sum of Rs…… (Rupees………………………..)
being yearly rent for ………..years before executing the mortgage deed in favour of the Bank.
8. The AWHO has given its consent that the Bank shall have a lien on the flat in terms of mortgage
permission granted by the principle Leaser/land Allotting Authority, or as the case may be and
that the Borrower may furnish the flat as security for the loan to be obtained from the Bank and
create mortgage in favour of the Bank.
9. It is agreed that AWHO reserves to itself any right of re-entry, such right shall not be enforced
unless Notice in writing of not less than six months is served on the Bank setting out the precise
breach for which the right is purported to be exercised and an opportunity is given to the Bank
to rectify or to get rectified the breach No right of reentry shall be exercised if within the
aforesaid period of six months the Bank or the Borrower has rectified the breach to the
satisfaction of the AWHO to enforce re-entry is continued even after the expiry of six months,
the Bank shall be entitled to enforce forthwith its lien to the flat/dwelling unit and recover its
dues out of the sale proceed thereof and thereafter AWHO shall be entitled to deal with the
balance of the sale proceeds in accordance with the provisions of the scheme.
10. If agreed and understood in an eventuality of the allottee/loanee causing any breach and
loaning agency (either party) initiating any legal action to recover, the outstanding
amounts/dues including the principle element, interest and other administrative and legal
expenses, shall be due to loanee and not to AWHO.
119
In witness whereof the parties above named have hereinto set their hands on the dates specified
hereinafter in each case.
(Signature of the Borrower/Allottee)
Witness:
11. a. Name, address & occupation
b. Name, address & occupation
(Signature of the AWHO) Witness:

(Signature on behalf of State Bank of India) Witness:


SCHEDULE OF PROPERTY
Flat No……….Category…………….Name of colony & Block………….AWHO allotment letter
No………………….dated…………loan sanctioned………..Period of loan……………………
(BACK TO INDEX)
120
Annexure HL- Defence–2
ARMY WELFARE HOUSING ORGANISATION
South Hutments
Kashmir House, Rajaji Marg,
New Delhi – 110 011.
Date:_____________
TO WHOM IT MAY CONCERN
1. In connection with Economy Apartment allotted to No. _____________ Bank

Name__________________ at our __________________project vide AWHO membership
No._____________________ it is certified that Sale Deed/Lease Deed between the AWHO and
_____________________has been finalized, Conveyance Deed when executed with the allottee
within the rules laid down AWHO will have no objection for the allottee to mortgage the above
flat/property to State Bank of India.
2. It is certified that AWHO is controlled by the Board of Management headed by Adjutant
General as ex-officio Chairman. All other members of the board are serving senior officers of the
Army, the Managing Director of AWHO and civilian officers of Ministry of Defence (Finance).
3. It is certified that the land is totally unencumbered at present and in future no action will be
taken by (AWHO) which will make it encumbered.
4. It is further mentioned that the Army Welfare Housing Organisation is registered as a society
under the Societies Registration Act XXI of 1860 under certificate issued by the Registration of
societies, Delhi with Certificate No. 9/9142 dated 20.3.78.
(Authorised Signatory)
(BACK TO INDEX)
121
Annexure HL- Pari-Passu
SET OF DOCUMENTS TO BE OBTAINED IN CASE OF

SECOND MORTGAGE / PARI-PASSU CHARGE
V. List of Documents
Annexure/Hsg.
PP Charge Particulars
1 Letter from the borrower (prospective mortgagee) to the Bank
2 Letter to be addressed by the prospective mortgagee to the
prior mortgagee
3 Memorandum of deposit of title deeds to be recorded in the
books of prior mortgagee for extending the earlier mortgage to
secure Bank's Loan
4 Letter to be addressed by the prior mortgagee to the
subsequent mortgagee
5 PariPassu letter to be exchanged
6 Inter-se PariPassu agreement
7 Letter from first chargeholder addressed to
second chargeholder
8 Letter to be issued by Bank for having second charge on the
fixed assets. (This letter is to be addressed by the second
chargeholder to the first chargeholder).
Explanations:
a. Where the proceeds of the proposed security (i.e., property secured by way of equitable
mortgage) is to be shared amongst the Banks/financial institutions the documents mentioned
against Annexure 1 to 4 & 6 above have to be obtained to have a paripassu charge.
b. Where the Bank proposes to have a second charge on the property by extending the charge on
the equitable mortgage in favour of the first chargeholder to secure the advances granted by
the Bank as a second chargeholder, for having a valid second charge the documents mentioned
against Annexures 1 to 4 & 8 above have to be obtained.
c. Where the equitable mortgage is not extended with the prior mortgagee but a fresh second
charge by way of mortgage has been created in favour of the Bank separately
1. the documents mentioned against Annexure 5 and 6 are to be obtained for creating
paripassu charge.
2. the documents mentioned against Annexure 7 and 8 are to be obtained for creating a second
charge.
d. In cases where employees of an organization especially of PSUs apply for Home Loan against
second charge but the first charge is not yet created as the Sale Deed would be available at a
later date on completion of the project, in such cases Home Loans may be sanctioned by
adopting undernoted procedure:
122
(i) A stamped “Agreement to Mortgage” and suitable Third Party Guarantee (TPG) will be
obtained. The Sanctioning Authority may consider for waiver of TPG on a case by case basis.
(ii) A letter from the organization (proposed first charge holder) would be obtained incorporating
undernoted clauses:
• No-objection to sanction of Home Loan of Rs………………………./ by State Bank of
India.
• Undertaking that they will note the second charge of Bank subsequent to creation equitable
mortgage in their favour. Alternatively an undertaking that they will not release the Title
Deeds to the employee till such time NOC is issued by the Bank for release.
• Undertaking that State Bank of India will be informed in case service of said employee is
terminated/ceased due to any reason whatsoever.
(iii) A suitable Tripartite Agreement, based upon draft tripartite agreement given in
Annexure/HL-AM between the Bank, builder and the borrower will be obtained, wherein the builder
provides certain undertakings to secure repayment of loan disbursed by the bank in the event of
cancellation of transaction before the creation of mortgage.
(iv) In cases, where employer (organization) of the borrower obtains an authorization from the
borrower to adjust their own Housing Loan dues from the terminal benefits, in such cases
opportunity of including adjustment of dues to the Bank in the authorization letter may be explored.
(v) On execution of registered sale agreement and subsequent creation of equitable mortgage
in favour of respective organization, stipulated documents for creation of second charge would be
obtained.
(BACK TO INDEX)
123
Annexure HL- Pari-Passu-1
LETTER TO BE ADDRESSED BY THE BORROWER

TO THE PROSPECTIVE MORTGAGEE
The Manager, State Bank of India,

…………………….
Dear Sir,
Creation of subsequent charge by way of

Equitable mortgage in favour of SBI
We refer to your letter dated …………….. wherein you have sanctioned a Home Loan of
Rs………………..(Rupees…………………………………………….) to me, subject to certain terms
and conditions I have already borrowed a sum of Rs*………………… (Rupees…………………
old……….) from …………………………………. (Name of the society/Bank who have granted loan
already) [herein called as the “Institution”] and as a security there for I have created a mortgage by
way of deposit of title deeds on ……………… (date) in respect of my property situated at
……………………………………….(place).
Since the said Home Loan of Rs…………(Rupees………………………………) sanctioned

by you also requires to be secured by a mortgage by way of deposit of title deeds of my property
above mentioned, I hereby request you to authorize the Institution to continue to hold the said
document(s)/deed(s) of title also for and on behalf of you, for securing the amount of Rs…………..
(Rupees………………………………) sanctioned by you along with costs, charges, interest and
expenses. I shall create such a further charge in your favour by specifically declaring so before the
Institution on hearing from you.
Place : Yours faithfully,

Date :
Borrower
(*Loan granted by the Institution)
(BACK TO INDEX)
124
LETTER TO BE ADDRESSED BY THE PROSPECTIVE

MORTGAGEE TO THE PRIOR MORTGAGEE
The Manager,
_____________ (Institution)
Dear Sir,
Creation of subsequent charge
Shri/Smt. …………………………..(name of the Borrower)
We have been informed by the above mentioned borrower that the property situated at
………………… (place) is mortgaged to you by way of deposit of title deeds by the borrower
w.e.f.……………………… (date) for securing a sum of Rs*……………. advanced by you as Home
Loan to the said borrower. The said borrower is now desirous of borrowing a sum of
Rs……………………….. being Home Loan from us for the purpose of
construction/completion/extension of the house/flat i.e.- (details of the property).As per the
terms and conditions of the Home Loan sanctioned by us it is required to be secured by way of
mortgage of the borrower’s said property which is already mortgaged to you as stated above.
We hereby request and authorize you to hold the document(s)/deed(s) of title relating to the said
property deposited with you by the Borrower for and on behalf of us also, on creation of further
charge in our favour by the said borrower to secure the said amount of Rs. _________ sanctioned
by us. We further request you to hold the said document(s)/deed(s) of title deeds until the entire
amount of Home Loan granted and to be granted by us along with interest, costs, charges and
expenses is repaid to us by the Borrower and that in the event of default on the part of the said
borrower as per the terms and conditions of the loan granted by you, to realise the said security for
and on behalf of us also. It is also requested that the proceeds so realised may be
(i) proportionately appropriated/applied in the ratio of the Home Loan amount due to you and the
Home Loan amount due to us.
(ii) first appropriated towards your dues and the balance if any be paid to us.
(*Loan granted by the Institution)
2. In the eventuality of happening of event of default on the part of the said borrower under our loan
documentation we shall be free to initiate legal action against the borrower including inter-alia
enforcing /realising the security as above stated with due regard to our inter-se arrangement viz
the said security
3.Accordingly we have advised the borrower to create a further charge in our favour with you as
stated above. Please confirm the same and intimate to us your acceptance of the above proposal.
A copy of the Memorandum of entry be forwarded to us for our records.
Place : (State Bank of India Prospective Mortagee) Date :
(i) Retain if it is a paripassu charge and delete words marked.(ii)

(ii) Retain if it is a second charge and delete words marked (i)
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125
MEMORANDUM OF DEPOSIT OF TITLE DEEDS TO BE
RECORDED IN THE BOOKS OF PRIOR MORTGAGEE
On the … day of ….….. 20.. Shri/Smt……………….. residing at
……………………………….. (hereinafter referred to as `the borrower’) had attended the office of
the …………….(address of the Institution) and had delivered / deposited the document(s)/deed(s)
of title as enumerated below pertaining to the borrower’s property situated at ……………………
(more particularly described in the Schedule hereunder) with the intent to create security by way of
mortgage by deposit of title deeds to/with Shri……………being …………………(designation) of the
Institution to secure the Home Loan amount of Rs*……………….. (Rs………………………….)
sanctioned by the …………………………(Name of the “first charge holder” hereinafter called “the
Institution”) to the said borrower.
On the …………………. day of ……………………..20.. the Borrower attended the office of the
Institution situated at ………………………… at …….. a.m./p.m. and specifically declared his/her
intention to Shri…………….being………(designation) of the Institution to create a further equitable
mortgage in favour of State Bank of India over the same property as mentioned above by
authorising the Institution to continue to hold the documents of title deeds stated above for and on
behalf of State Bank of India also to secure the Home Loan amount of Rs……..
(Rupees……………………..) sanctioned by the said State Bank of India to the borrower. 1. (The
borrower further stated that the equitable mortgage shall be security for the amounts due from the
Institution and SBI jointly). 2. (Shall be subject to the mortgage in favour of the Institution).
The borrower further declared that the said title deeds held by the institution are the only
document(s)/deed(s) of title pertaining to the said property and confirmed that the institution may
continue to hold the said document(s) / deed(s)of title for itself as well as for and on behalf of State
Bank of India as an agent.
(* Loan granted by the Institution)
Shri ………….. being ……… (designation) of the Institution accepted the said
declaration/representation/statement as above made by the said borrower in the presence of Shri
…….. and Shri……….both being ……………..of the Institution.
The above was read over to the borrower and the borrower confirmed the same.
List of the documents :
Sr.No. Description Date
Schedule of the property

(Full description of the mortgaged property)
Place :
Date : Manager
(Institution)
i) Retain if a paripassu charge is created and delete words in `2’.
ii) Retain if it is a second charge and delete words in `1’.
(BACK TO INDEX)
126
LETTER TO BE ADDRESSED BY THE PRIOR

MORTGAGEE TO THE SUBSEQUENT MORTGAGEE
The Manager
State Bank of India
……………………….
Req: Creation of charge
in favour of ……………………………
by Shri/Smt……………………………
(called as `borrower’)
Please refer to your letter No………….. dated…………… whereby you have requested and
authorised us to hold the document(s)/deed(s) of title relating to the property situated at …………….
belonging to Shri/Smt…………….. (borrower) for and on your behalf This is to confirm that the said
borrower has created on ……….. (date) a further charge on the said property by authorising us to
continue to hold the documents of title deeds to the said property for and on your behalf also to
secure a sum of Rs………….(Rupees………………………) proposed to be advanced by you to the
said borrower and we continue to hold the said documents as intended for and on your behalf. A
copy of the memorandum of deposit of title deeds recorded in our books on ………….. (date) is
enclosed for your record.
We further confirm that we shall continue to hold the documents of title relating to the said property
till you advise us of the repayment of entire Home Loan advanced by you to the said borrower along
with interest, costs, charges and expenses We also confirm that in the event of the default on the
part of the said Borrower, as per the terms and conditions of the loan advanced by us we shall
realise the said security on your request and share the proceeds thereof
1. (in proportion to the ratio of the outstanding loan amount due to us and to you. We further agree
to execute a paripassu agreement incorporating the terms and conditions for distribution of the
proceeds thereof)
2. (first towards our dues and the balance, if any, towards your dues).
We hereby enclose a draft of the letter to be executed by you in our favour, setting out the terms
and conditions on which you have accepted the arrangement as a second charge holder.

Date :
(Institution)
i) Retain if it is a paripassu charge and delete the words marked in `2’.
ii) Retain if it is a second charge and delete the words marked in `1’.
(BACK TO INDEX)
127
PARI PASSU LETTER

………………………….
………………………….
(Bank/Financial Institution etc Second Charge Holder)
Dear Sir,
Re : …………………………………….
(Name of the Borrower)
We,………………………………………………………………. hereby confirm and agree that
notwithstanding anything to the contrary contained in or by virtue of the mortgages and charge
created by the abovementioned borrower on his/her immovable properties situated at
…………………………. in our favour to secure term loans of Rs…………………….. lent and
advanced by us to the Borrower and the mortgages and charges already created and to be created
by the borrower in your favour to secure the term loan of Rs…………. lent and/or to be advanced
by you to the borrower shall rank paripassu in point of security and for the purpose of realisation
without any preference or priority of one over the other or others for all purposes and to all intents.
We hereby further agree and undertake and confirm that we shall execute a paripassu inter-se
agreement with you to which the borrower will also be a party, so as to provide that the securities
created/to be created by the borrower under or by virtue of the aforesaid mortgages and charges
shall all rank paripassu in point of security and for the purpose of realisation without any preference
or priority of one over the other or others for all purposes and to all intents and including therein
specific provisions regarding insurance, custody of insurance policies, custody of title deeds,
realisation of sale proceeds etc., in such form and in such manner as may be mutually agreed
upon. In the meantime kindly acknowledge the arrangement by signing the duplicate of this letter.
Place :- Yours faithfully,
Date :-
(First Charge Holder)
To
………………………
………………………
(First charge Holder)
Dear Sir,
We agree for the terms and conditions as mentioned above
Place : Yours faithfully

Date :
(Second Charge Holder)
(BACK TO INDEX)
128
INTER-SE PARI-PASSU AGREEMENT

(To be stamped as an agreement and power of attorney)
_____________________________________________________________________
(a) Retain para if the equitable mortgage has been created in favour of the
Bank/Institution jointly. Delete para 2.
(b) Retain this para if `the equitable mortgage is created in favour of one and then
extended in favour of the other. Delete para 1.
_____________________________________________________________________
It has been decided by and between the parties hereto that the said Joint Equitable Mortgage
(hereinafter referred to as the "said securities") shall all inter se rank paripassu for all purposes and
to all intents and that all monies resulting from the enforcement and realisations of the securities
shall be distributed and shared between the Bank paripassu without any preference or priority and
that for such purpose an agreement being these presents should be entered into by and between
the parties hereto in the manner hereinafter appearing.
NOW THESE PRESENTS WITNESSETH AND IT IS HEREBY AGREED BY AND BETWEEN THE
PARTIES HERETO AS FOLLOWS:
1. Notwithstanding anything to the contrary by virtue or reason of or implied by or contained in

the said securities, the mortgages and charges created thereunder shall all inter se rank
paripassu in point of security without any preference or priority of one over the other for all
purposes and to all intents.
2. During subsistence of the said securities created all insurance policies in respect of
mortgaged assets shall be taken out by the borrower in the joint names of the borrower and
the said banks or as agreed between the Banks with such insurance company or companies
as the said Banks may approve in such manner and for such value and against such risks
as may be determined by them. The policies of insurance shall be held and retained by any
one of the said banks in its custody for the mutual benefits of the said Banks and the same
shall be made available to each other whenever required against accountable receipt for the
same.
3. In case of any monies becoming due and payable under the insurance, the amount realised
from the insurance company or companies shall be received in the first instance by one of
the Banks unless the said banks require it to be applied in or towards the amounts due to
each of them in accordance with the provisions hereof or be applied for repair and/or
reinstatement and/or replacement of the mortgaged assets so damaged or destroyed.
4. All title deeds and documents relating to and in respect of the mortgaged assets deposited
by the borrower with *SBI/Institution as aforesaid shall be held by and remain in the custody
of * SBI/Institution for the mutual benefits of the Banks and shall be made available to each
other whenever required against accountable receipt.
5. If in pursuance to any permission in writing that may be jointly given by the said Banks to
the Borrower to sell any assets forming part of the mortgaged assets if the borrower sells
any such assets, the sale proceeds realised by the borrower out of the sale of such assets
shall be utilised by the borrower for liquidating the said Term Loan facilities with interest
costs and charges thereof with the Bank as mentioned below.
129
6. Unless otherwise agreed to in writing between the said Banks, the borrower shall not repay
any part of the term loan without offering to prepay and prepaying the proportionate amount
of the loan due to the other of the said Banks.
7. The borrower shall pay and discharge all his/her obligations and liabilities to each of the said
banks as and when the same shall arise without preferring one over the other. The said
Banks shall at all times act in consultation and co-operation with each other in regard to the
said term loan and other facilities if any granted by them to the borrower and the securities
created by the borrower in their respective/joint favour as aforesaid and the recovery of the
same.
8. In the event of the said Banks or any of them enforcing the mortgaged assets either through
the intervention of the Court or otherwise or by appointing a Receiver or by sale for
realisation of the mortgaged assets or otherwise howsoever and in whatever manner, the
said Banks or any of them may think fit the proceeds of the sale or other proceeds or
realisation of the mortgaged assets remaining after deducting therefrom the costs (between
Advocate and client) charges and expenses incidental to such sale shall be applied.
a. First in liquidation of the amount due for interest in the said Term Loan Accounts in
proportion with the respective amounts of the said Banks outstandings thereon respectively
on the date of enforcement of security.
b. Secondly the balance of such money shall viii. in the event of monies available for
distribution to the said Banks being sufficient to pay to each of them the full amount of the
principal outstanding to each of them in the said securities be applied simultaneously in
payment to the said Banks of the amounts due and outstanding under or in respect of the
said Term Loan Accounts in full.
ix. In the event of moneys available for distribution being insufficient to pay to the said
Banks, the full amount outstanding to each of them be applied paripassu as nearly
as possible and practicable towards payment of each of the said Banks in proportion
to the principal amount outstanding with each of them, without any preference or
priority of one over the other. The amount disbursed to each of the said Banks shall
bear the same proportion to which the outstanding amount due under the said Term
Loan Account(s) bear to the aggregate to the total outstanding amount due to the
said Banks.
x. The surplus if any, of the aforesaid monies will be paid to the person/s entitled thereto.
xi. Until such application, the monies realised by any of the said Banks or any receiver
appointed by them shall be held by it or by such receiver in Trust for the said Banks
in accordance with their respective rights hereunder.
12. Either of the said Banks shall be entitled to bring a suit or proceedings or to take any steps for
enforcement of the securities created in its favour as aforesaid for realisation of its dues from
the borrower and in the event of institution of any such suit or proceedings the bank so
instituting shall join the other as party defendant, in the event of its not willing to join as party
plaintiff in such suit or other legal proceedings.
13. Each of the said Banks shall keep the other advised of all matters affecting these presents
and particularly each Bank shall, prior to taking any action or other steps for enforcement of
its security, consult the other Bank and all of them shall cooperate with one another in respect
of all matters so far as the same is practicable without affecting their own respective rights and
each of them shall at all times keep the other informed of all serious and important matters
130
coming to its knowledge relating to the mortgaged assets or any part or portion thereof and
otherwise relating to the Borrower.
14. If any of the said Banks in pursuance of the powers reserved to it decides to enforce its right
to sell mortgaged assets or any part thereof or to exercise any other rights/ powers conferred
on it by these presents in such case it shall consult the other or the said banks before enforcing
such security or exercising such rights or powers. If at any time in the course of enforcing
security any of the said Banks decides to appoint a Receiver in exercise of the powers
reserved therefor in the said and in respect of mortgaged assets other rights or any part thereof
it shall appoint such receiver after consultation with the other and after obtaining their
concurrence.
15. Each of the said Banks shall not without the consent of the other agree to any modification of
the terms of the presents and shall not without like consent grant time or any indulgence to
the borrower after the security has become enforceable or been enforced by any of the said
Banks.
16. Each of the said Banks shall supply to the other of the said Banks monthly or other agreed
periodical statement showing the state of the Accounts in the books of the said Banks.
17. The borrower doth hereby confirm these presents and undertakes that during the subsistence
of the mortgaged assets, the borrower shall not do or suffer to be done or be a party to any
act done or matter or thing which may in any way prejudicially affect the security and the rights
of the said banks.
18. The borrower shall
23. procure the proper stamping and registration of this agreement and its counter parts.
24. Reimburse the other parties hereto the legal and other expenses incurred by each of
them in negotiating and settling these presents and until payment, such expenses shall
form part of the debts in the said accounts and be recoverable as such.
25. Pay such additional stamp duty and other dues /taxes/ charges and other penalties if and
when the borrower may be required to pay according to the law for the time being in force
in the state in which the properties are situate or otherwise and in the event of the
borrower failing to pay the same as aforesaid any one of the said Banks will be at liberty
to pay the same and the borrower shall repay the same such of the Bank(s) who paid
and until such payment by the borrower the same shall form part of the debts in the said
accounts and be recoverable as such.
19. In the event of any of the securities becoming enforceable the others of such securities shall
also forthwith become enforceable notwithstanding anything to the contrary in the documents
evidencing creation of such securities.
20. These presents shall continue to be in force and valid and subsisting until the amount due to
the said Banks or any of them and every part thereof shall have been paid in full by the
borrower to each of the said banks.
IN WITNESS WHEREOF the Borrower and the said Banks have hereunto set their respective
hands the day and year first hereinabove written. Schedule
Mortgaged Assets
___________________
(Borrower)
131
SIGNED AND DELIVERED by the abovementioned State Bank of India by
Shri……………………………………….
Designation
SIGNED, SEALED AND DELIVERED by the Abovenamed ……………………………..
(Institution) by the hand of its duly constituted
Attorney Mr……………..
(BACK TO INDEX)
132
LETTER FROM THE FIRST CHARGEHOLDER

TO THE SECOND CHARGEHOLDER
…………………… (Bank)
…………………… (2ndChargeholder)
Dear Sir
Re: Sri/Smt…………………………………………..(Borrower)
We have granted to Shri/Smt……………………..(hereinafter called the `Borrower’) a loan of

Rs*………………….. against the security of immovable properties situate at
……………………………. belonging to the borrower. The borrower has informed us that at his/her
request you are agreeable to grant a term loan facility of Rs…………. against the security of
immovable properties situate at ………………………which has been mortgaged to us.
We have no objection in your granting additional facility by way of term loan to the borrower not
exceeding Rs…………… excluding interest, costs, charges and expenses and also in the borrower
creating in your favour a second charge by way of mortgage on the above mentioned securities
which are already charged in our favour. Please note the advances made and to be made by you
and the charges that would be created by the borrower in your favour will be subject to the charges
already created by the borrower in our favour in respect of the facility granted by us as well as to
be granted by us in future.
We enclose a draft of the letter to be executed by you in our favour setting out the terms and
conditions on which you have accepted the arrangement as a second charge holder.

Date : _________________
(* Loan granted by the Institution)
(BACK TO INDEX)
133
LETTER TO BE ISSUED BY BANK FOR HAVING SECOND CHARGE ON THE

FIXED ASSETS FOR ITS TERM LOAN FACILITIES
To,
……………………………………
Dear Sir,
Re :………………………………… (Borrower)
We are aware that you have sanctioned to the aforesaid borrower financial assistance for
buying/constructing a house/flat at …………………. (hereinafter called as `Fixed assets’). At the
request of the borrower you have agreed to our having second charge on the fixed assets of the
borrower to secure Bank’s term loan facility (ies) to the extent of
Rs………………..
In consideration of the aforesaid premises, we do hereby agree and confirm that notwithstanding
anything to the contrary contained in or by virtue of the charge created/to be created by the
borrower on the fixed assets to secure inter alia the term loan facilities sanctioned by us to the
borrower shall rank subsequent to and subservient to and rank after the charges created/to be
created by the borrower in your favour to secure the financial assistance granted by you to the
borrower.
We hereby further agree and confirm that : a.

a) Any sale proceeds realised in respect of the mortgaged property will be payable first to you
and the balance left will be payable to us as a second chargeholder.
b) any compensation received for the acquisition of the properties mortgaged for the loss
/destruction thereof shall be paid first to you as first chargeholder and only the surplus if any
shall be paid to us in satisfaction of our second charge :
(a) we ……………. (Bank) shall resort to any legal proceedings for the sale of the fixed
assets or part thereof or for the exercise of our rights against the borrower only after :
(i) giving to the first chargeholder a notice of minimum of 60 days; and
(ii) obtaining first chargeholder’s prior approval in that connection which shall not be
unreasonably withheld in a manner prejudicial to the interest of ………(Bank) .
(b) The first chargeholder shall not be called upon by us to exercise or enforce their rights
over the mortgage/charges created in their favour or otherwise.
(c) Any further assistance granted by the first chargeholder to the borrower shall if so
stipulated by the first chargeholder and without any further reference to the us be secured
by a first charge on all the assets of the borrower ranking above the charge in favour of
us.
(d) We………………….(Bank) shall not have the right of marshalling securities referred to in
Section 81 of the Transfer of Property Act, 1982 vis-à-vis the first chargeholder .
134
(e) The borrower shall procure……………….(Bank’s) consent to share on a pro-rata basis
the expenses as and when incurred by the first chargeholder in connection with the
payment of insurance premia or for the preservation of assets and/or enforcement of
security.
Yours faithfully,
Place :
Date : For (Bank)………….
(BACK TO INDEX)
135
Annexure HL-MOU
MEMORANDUM OF UNDERSTANDING AUTOMATIC APPROVAL UNDER SYNERGY WITH

SME (BU)
This Memorandum of Understanding (MoU), made on the (Date) at (Place) between

<Name of the Builder> , a <Constitution> incorporated/established under the < act under which
incorporated/established> having its Registered Office at <complete postal address of the
registered office> (hereinafter referred to as “the Builder” which expression shall, unless it be
repugnant to the context or meaning thereof, shall mean and include its successors, and assigns)
of the First Part
AND
State Bank of India, constituted under the State Bank of India Act 1955, having its Corporate office
at Madame Cama Road, Mumbai (hereinafter referred to as the “SBI” which expression shall,
unless it be repugnant to the context or meaning thereof, shall mean and include its successors
and assigns) of the Second Part,
Records the understanding arrived at between the parties in the meeting dated <date> held at
<Place>.
WHEREAS:
A. Builder is engaged in development, construction, and sales of real estate including
residential real estate (herein after referred to as the “Property”).
B. SBI is a reputed public sector bank which provides a wide range of banking services and
financial products, including, inter alia, finance for development and/or construction of real
estate, Home Loans to the Individuals for purchase of dwelling units etc.
C. Pursuant to the aforesaid meeting the parties had mutually agreed to to promote, market
and make accessible organised finance facility at competitive interest rates to the individuals
across the country including semi urban and rural areas who wish to buy Property from the
Builder in the projects specifically approved by the
Bank for financing Home Loans (herein after referred to as the “Customers”
NOW THIS MOU WITNESSTH AS FOLLOWS:

1. Builder is developing/constructing a project consisting of ______ number of residential
housing units at the following location
136
< Complete address of the project site>
2. Builder has nominated SBI as its preferred financier for financing customers for purchasing
the Property from the Builder, and SBI accepted the said nomination. The said Preferred
Status to SBI will mean that SBI shall have the first right of refusal to sanction Home Loans
to the Customers who seek funding from the Banks, Housing Finance Companies or any
other regulated financier. Builder has agreed to route minimum <> (100%/75%/50% etc.) of
Home Loan business from the project to SBI.
3. SBI has ‘Approved’ the ‘Property’ for extending Home Loans to the ‘Customers’. The
‘Property’ shall be eligible for the benefits attendant on the ‘Approved Project’ as per the SBI
Home Loan Scheme.
4. Builder has furnished documents like documents like title deeds, development agreement,
permission from the competent authority to commence construction etc. SBI has ascertained
the Builder’s right to confer a clear and marketable title to the Customers.
Or (Strike off whichever is not applicable)
The Builder undertakes to provide, within ____ months from this date, documents like title
deeds, development agreement, permission from the competent authority to commence
construction etc. which are necessary for ascertaining the Builder’s right to confer a clear
and marketable title to the Customers. SBI may at its discretion sanction Home Loans to the
Customers on the basis of the undertaking by the Builder. Following credit enhancements
will be provided by the Builder to protect the interests of SBI and the Customer :
(i)
(ii)
5. The Builder shall not use without SBI’s consent SBI’s name or logo to promote its business
and there shall be no representation from the Builder that SBI will offer credit facility as a
matter of right to the Customers. Home Loans will be sanctioned at the sole discretion of
SBI.
6. SBI agrees to offer financing facilities to eligible Customers at certain identified branches of
SBI.
7. SBI shall be at liberty to conduct such credit appraisals as it may consider necessary and
will process Customers’ requests normally within seven working days after receipt of duly
completed application forms with the necessary supporting documents.
8. SBI will evaluate the needs of the Customers and develop appropriate financing packages
including product structuring, down payments, tenure of loan, and effective rate of interest
137
to customers on best effort basis, subject to prevailing market conditions and in conformity
with the guidelines issued by the Reserve Bank of India and the lending norms of SBI .
9. Builder will not have any authority to make commitments, representations or give any
warranties or otherwise on behalf of SBI to any Customer. SBI too shall not have such an
authority on behalf of the Builder.
10. A Coordination Team comprising of the following members will be formed for driving
business and monitoring business performance under this MoU will be formed with
immediate effect –
Functional Authority from Authority from SBI
area Builder
Finance <Name of the <Name of the

authorized authorized
representative with representative with
designation> designation>
Marketing <Name of the <Name of the

authorized authorized
representative with representative with
designation> designation>
Change in incumbency of the Authority mentioned above will automatically substitute the
present incumbent with the new incumbent in the Coordination Team. The Coordination
Team shall focus on areas like resource allocation, central communication, training etc., so
as to monitor the performance of the tie up arrangement in an effective manner.
11. Various sales and promotion activities will be undertaken at Builder’s marketing and sales
offices or at outside locations under the tie-up arrangements. Teams from both the Builder
and SBI will be participating at various levels to design promotion schemes from time to time.
12. Builder shall provide leads for Home Loans to designated office of SBI. Builder shall provide
authorized representatives of SBI with access to its Sales & Marketing offices and Project
Site for sourcing of Home Loans. The documentation pertaining
to the Home Loan, approval and disbursement will be primarily collected and processed by
SBI. However Builder staff may support filling up of application form etc. at the Builder’s
office. SBI will pay a remuneration <please specify details here> as service fee to the Builder
or his Nominee for providing such services if the loan is disbursed by SBI to the Customer.
13. Service levels :
138
a. SBI will process customers’ requests normally within SEVEN working days after receipt
of duly completed application forms with the necessary supporting documents.
b. SBI will arrange for collection of loan applications from the Builder.
c. The identified resource persons at the branches will visit the Builder at a frequency in
accordance with the flow of business.
These commitments are however on best effort basis and shall not put any financial
obligation on SBI for any deviation.
14. Both the Builder and SBI will not share the data regarding their existing customer database
with any third party. The sharing of database will be on trust that this will not be used by
either party for providing any kind of information to any third party and/or in any manner
which infringes upon the right of privacy and confidentiality of the Customers.
15. This MoU will valid for a period of 2 years. It will be reviewed after 2 year and the party who
desires to exit may do so by giving a notice of 60 days to the other party. If none of the
parties decide to exit from the MoU, then it will be automatically extended till all the
residential housing units in the project are sold out by the Builder.
16. The conditions set forth herein can be modified by mutual consent of SBI and Builder.
17. This MoU shall not restrict or prohibit SBI from entering into similar arrangements with any
other Builder or the Builder from entering into similar arrangements with any financial
institution or continue its existing similar arrangements, subject to the condition of offering
the first right of refusal to SBI.
18. All notices to be given under this MoU shall be made in writing and shall be delivered either
(a) by registered post (b) by courier service or (c) by facsimile (confirmed by registered mail)
to their respective following addresses, unless otherwise designated or changed by written
notice by the parties hereto.
ADDRESS OF THE BUILDER:
Contact Person:
ADDRESS OF SBI Contact Person:
25. Waiver of any of the terms of this MoU shall not be construed as a waiver of other terms
mentioned in this MoU.
26. Neither party shall assign or transfer any of its rights or obligations under this MoU to any
third party without the prior written consent of the other.
139
27. If any para of this MoU is found by competent authority to be void, voidable, illegal or
otherwise unenforceable, the remaining provisions of this MoU shall remain in full force and
effect.
In affirmation the parties hereto have signed this Memorandum of Understanding on the day first
hereinabove written.
Builder
Authorized Signatory from Finance Department
Authorized signatory from the department responsible for sanction or supervision of the credit
facility sanctioned to the Builder.
SBI
Authorized Signatory from Marketing Department
Authorized signatory from the department responsible for marketing or sanction of Home Loans.
(BACK TO INDEX)
140
Annexure HL-P
REVALUATION FORMAT FOR THE PURPOSE OF
ASSESSING CAPITAL RISK WEIGHT (CRW) UNDER BASEL II
Home Loan Account No. :

Name of borrower :
Name of Branch/RACPC :
Sanctioned on :
Date of construction of house/flat :
Cost of property at the time of sanction (as per existing valuation report, if obtained) :
Rs.
Loan amount sanctioned : Rs.
LTV ratio at the time of loan sanction : ……..%
Address of the house :
Area of land / undivided share of land in
the case of flat : s.ft. Area of building / flat
: s.ft.
(a) Value of the property now, as per enquiry in the market/with reputed builders in the area
/ guideline value at the Registrar’s office
(i) Value of land Rs.

(ii) Value of building (assuming it to be a
new construction) Rs.
-----------------
Rs.
(b) Less: depreciation at the rate of 2.5% per annum on the value of the building as per the
market value arrived at in
(a)(ii) above. Rs.
----------------
(c) Valuation of the property as on date Rs.
=========
(d) Loan outstandings as on date Rs.
(e) LTV ratio as on date (‘d’ as a percentage of ‘c’) …….%
(f) Capital Risk Weight required as on date 35%/50% / 75% / 100%
Asst. / Dy. Manager (Advances) / Appraisal Officer.
Date :
Countersigned by official above the Asst. / Dy. Manager

(Advances) / Appraisal Officer.
(Signature)
Date:
(BACK TO INDEX)
141
Annexure HL-P(A)
For guidelines on valuation, empanelment of valuers, valuation formats etc., , please refer
to Circular No.: CCO/CPPD-ADV/49/2019 - 20 Date: Wed 3 Jul 2019
FORMAT OF VALUATION REPORT
(Name & address of the Valuer)
TO,
STATE BANK OF INDIA

BRANCH:
VALUATION REPORT (IN RESPECT OF LAND / SITE AND BUILDING)
(To be filled in by the Approved Valuer)

I. GENERAL
1. Purpose for which the valuation is

made
a) Date of inspection :
2. b) Date on which the valuation is :
made
List of documents produced for perusal
i) :
3.
ii) :
iii) :
Name of the owner(s) and his / their

address (es) with Phone no. (details of
4. :
share of each owner in case of joint
ownership)
Brief description of the property
5. (Including leasehold / freehold etc) :
Location of property
a) Plot No. / Survey No. :
b) Door No. :
6.
c) T. S. No. / Village :
d) Ward / Taluka :
e) Mandal / District :
7. Postal address of the property
8. City / Town :
142
Residential Area :
Commercial Area :
Industrial Area :
Classification of the area :
9. i) High / Middle / Poor :
ii) Urban / Semi Urban / Rural :
Coming under Corporation limit /

10 Village :
Panchayat / Municipality
Whether covered under any State /
Central Govt. enactments (e.g. Urban
11 Land Ceiling Act) or notified under :
agency area / scheduled area /
cantonment area
In case it is an agricultural land, any
12 conversion to house site plots is :
contemplated
Boundaries of the property :
North :
13. South :
East :
West :
A B
14.1 Dimensions of the site : As per
the Deed Actuals
North :
South :
East :
West :
14.2 Latitude, Longitude and Coordinates of :

the site
15 Extent of the site :
Extent of the site considered for

16 valuation (least of 14 A & 14 B) :
Whether occupied by the owner /
17 tenant? If occupied by tenant, since :
how long? Rent received per month.
143
II. CHARACTERISTICS OF THE SITE
1. Classification of locality
2. Development of surrounding areas
3. Possibility of frequent flooding / sub-

merging
Feasibility to the Civic amenities like
4. school, hospital, bus stop, market etc.
5. Level of land with topographical
conditions
6. Shape of land
7. Type of use to which it can be put
8. Any usage restriction
9. Is plot in town planning approved layout?
10 Corner plot or intermittent plot?
11 Road facilities
12 Type of road available at present
Width of road – is it below 20 ft. or more

13 than 20 ft.
14 Is it a land – locked land?
15 Water potentiality
16 Underground sewerage system
17 Is power supply available at the site?
Advantage of the site
18 1.
2.
Special remarks, if any, like threat of

acquisition of land for public service
purposes, road widening or applicability
19
of CRZ provisions etc. (Distance from
sea-coast / tidal level must be
incorporated)
1.
2.
144
145
Part – A (Valuation of land)
Size of plot
1. North & South
East & West
2. Total extent of the plot
Prevailing market rate (Along with details

/reference of at least two latest
3.
deals/transactions with respect to adjacent
properties in the areas)
Guideline rate obtained from the
4. Registrar’s Office (an evidence thereof to
be enclosed)
5. Assessed / adopted rate of valuation
6. Estimated value of land

Part – B (Valuation of Building)
Technical details of the building
Type of Building (Residential /

a)
Commercial / Industrial)
Type of construction (Load bearing /
b)
RCC / Steel Framed)
1. c) Year of construction
Number of floors and height of each

d)
floor including basement, if any
e) Plinth area floor-wise
f) Condition of the building
Exterior – Excellent, Good, Normal,

i)
Poor
Inferior - Excellent, Good, Normal,
ii)
Poor
Date of issue and validity of layout of
g)
approved map / plan
h) Approved map / plan issuing
authority
Whether genuineness or
i) authenticity of approved map / plan YES / NO
is verified
Any other comments by our
j) empanelled valuers on authentic of
approved plan
146
S. Ground
Description Other floors
No. floor
Compound wall :
Height :
2.
Length
Type of construction
Electrical installation
Type of wiring :
Class of fittings (superior / :
ordinary / poor)
3. Number of light points :
Fan points :
Spare plug points :
Any other item
Plumbing installation
a) No. of water closets and :
their type
4. b) No. of wash basins :
c) No. of urinals :
d) No. of bath tubs :
e) Water meter, taps, etc. :
f) Any other fixtures :
Specifications of construction (floor-wise) in respect of
S. Ground
Description Other floors
No. floor
1. Foundation
2. Basement
3. Superstructure
Joinery / Doors & Windows (please
furnish details about size of frames,
4.
shutters, glazing, fitting etc. and specify
the species of timber)
5. RCC works
6. Plastering
7. Flooring, Skirting, dadoing
147
Sr Particula Plint Roof Age of Estimated Replacem Depreciati Net value
. rs of h heig buildi replaceme ent cost on Rs. after
no item area ht ng nt rate of Rs. depreciati
. constructi on Rs.
on Rs.
Ground
floor
First floor
Other
floor, if
any
Total
Special finish as marble, granite, wooden

8.
paneling, grills, etc
9. Roofing including weather proof course
10. Drainage
Details of valuation
Part C- (Extra Items) (Amount in Rs.)
1. Portico :
2. Ornamental front door :
3. Sit out/ Verandah with steel grills :
4. Overhead water tank :
5. Extra steel/ collapsible gates :
Total :
Part D- (Amenities) (Amount in
Rs.)
1. Wardrobes :
2. Glazed tiles :
3. Extra sinks and bath tub :
148
4. Marble / Ceramic tiles flooring :
5. Interior decorations :
6. Architectural elevation works :
7. Panelling works :
8. Aluminium works :
9. Aluminium hand rails :
10. False ceiling :
Total
Part E- (Miscellaneous) (Amount in Rs.)

1. Separate toilet room :
2. Separate lumber room :
3. Separate water tank/ sump :
4. Trees, gardening :
Total
Part F- (Services) (Amount in Rs.)

1. Water supply arrangements :
2. Drainage arrangements :
3. Compound wall :
4. C. B. deposits, fittings etc. :
5. Pavement :
Total :
149
Total abstract of the entire property
Part- Land : Rs.
A
Part- Building : Rs.
B
Part- Extra Items : Rs.
C
Part- Amenities : Rs.
D
Part- Miscellaneous : Rs.
E
Part- Services : Rs.
F
Total : Rs.
Say : Rs.
Valuation: Here the approved valuer should discuss in detail his approach (Market
Approach, Income Approach and Cost Approach) to valuation of property and
indicate how the value has been arrived at, supported by necessary calculations.
Also, such aspects as i) Saleability ii) Likely rental values in future in iii) Any likely
income it may generate, may be discussed).
Photograph of owner/representative with property in background to be enclosed.
Screen shot of longitude/latitude and co-ordinates of property using GPS/Various
Apps/Internet sites
As a result of my appraisal and analysis, it is my considered opinion that the

Realizable value of the above property in the prevailing condition with aforesaid
specifications is Rs. _________ (Rupees ______________ only)”.
Place:
Date:
Signature
(Name and Official seal of the Approved
Valuer)
The undersigned has inspected the property detailed in the Valuation Report dated
_____________ on _____________. We are satisfied that the fair and reasonable
market value of the property is Rs. _________ (Rupees ________________ only).
Signature
(Name of the Branch Manager with
Official seal)
Encl:
1. Declaration-cum-undertaking from the valuer (Annexure-A)

2. Model code of conduct for valuer (Annexure B
150
For guidelines on valuation, empanelment of valuers, valuation formats etc., , please refer to
Circular No.: CCO/CPPD-ADV/49/2019 - 20 Date: Wed 3 Jul 2019
VALUATION REPORT (IN RESPECT OF FLATS)
(To be filled in by the Approved Valuer)

I. GENERAL
1. Purpose for which the valuation is
made
a) Date of inspection :
2. b) Date on which the valuation is :
made
List of documents produced for
perusal
i) :
3.
ii) :
iii) :
Name of the owner(s) and his / their
address (es) with Phone no. (details
4. :
of share of each owner in case of joint
ownership)
5. Brief description of the property :
Location of property
a) Plot No. / Survey No. :
b) Door No. :
6.
c) T. S. No. / Village :
d) Ward / Taluka :
e) Mandal / District :
151
Date of issue and validity of
f)
layout of approved map / plan
g) Approved map / plan issuing
authority
Whether genuineness or
h) authenticity of approved map / YES / NO
plan is verified
Any other comments by our
i) empanelled valuers on
authentic of approved plan
7. Postal address of the property
City / Town :
Residential Area :
8.
Commercial Area :
Industrial Area :
Classification of the area :
9. i) High / Middle / Poor :

ii) Urban / Semi Urban / Rural :
Coming under Corporation limit /
10 Village :
Panchayat / Municipality
Whether covered under any State /
Central Govt. enactments (e.g. Urban
11 Land Ceiling Act) or notified under :
agency area / scheduled area /
cantonment area
Boundaries of the property :
North :
12 South :
East :
West :
A B
13 Dimensions of the site : As per the Actuals
Deed
North :
South :
152
East :
West :
14 Extent of the site :
14.1 Latitude, Longitude & Co-ordinates
of flat
Extent of the site considered for
15 :
valuation (least of 13 A & 13 B)
Whether occupied by the owner /
16 tenant? If occupied by tenant, since :
how long? Rent received per month.
I APARTMENT
I BUILDING
.
1 Nature of the :
. Apartment
2 Location :
.
T. S. No. :
Block No. :
Ward No. :
Village/ Municipality / :
Corporation
Door No., Street or :
Road (Pin Code)
Description of the
3
locality Residential / :
.
Commercial / Mixed
4 Year of Construction :
.
5 Number of Floors :
.
6 Type of Structure :
.
7 Number of Dwelling :
. units in the building
8 Quality of :
. Construction
9 Appearance of the :
. Building
1 Maintenance of the :
0 Building
1 Facilities Available :
1
153
Lift :
Protected Water :
Supply
Underground :
Sewerage
Car Parking - Open/ :
Covered
Is Compound wall :
existing?
Is pavement laid :
around the Building
I FLAT :
I
I
1 The floor on :
which the flat is
situated
2 Door No. of the :
flat
3 Specifications :
of the flat
Roof :
Flooring :
Doors :
Windows :
Fittings :
Finishing :
House Tax :
Assessment No. :
Tax paid in the name of :
Tax amount : Rs.
Electricity Service :
Connection no.
Meter Card is in the name :
of
How is the maintenance :
of the flat?
Sale Deed executed in the :
name of
154
What is the undivided
area of land as per Sale :
Deed?
What is the plinth area of :
the flat?
What is the floor space :
index (app.)
What is the Carpet Area of :
the flat?
Is it Posh/ I class / Medium :
/ Ordinary?
Is it being used for
Residential or :
Commercial purpose?
14 Is it Owner- :
occupied or let
out?
15 If rented, what is :
the monthly rent?
IV MARKETABILITY
1 How is the :
marketability?
What are the
factors favouring
2 :
for an extra
Potential Value?
Any negative
factors are
3 observed which :
affect the market
value in general?
V Rate :
After analyzing the

comparable sale
instances, what is
the composite rate
for a similar flat
with same
specifications in
1 the adjoining :
locality? - (Along
with details
/reference of at-
least two latest
deals/transactions
with respect to
adjacent
155
properties in the
areas)
Assuming it is a
new construction,
what is the
adopted basic
composite rate of
the flat under
2 valuation after :
comparing with
the specifications
and other factors
with the flat under
comparison (give
details).
Break - up for the :
rate
i) Building + :
3
Services
ii) Land + :
Others
Guideline rate obtained
from the Registrar's office
4 :
(an evidence thereof to be
enclosed)
VI COMPOSITE RATE ADOPTED AFTER DEPRECIATION
a. Depreciated building rate :
Replacement cost of flat : Rs.

with Services {V (3)i}
Age of the building :
Life of the building :

estimated
Depreciation percentage
assuming the salvage :
value as 10%
Depreciated Ratio of the : Rs.
building
b. Total composite rate :
arrived for valuation
Depreciated building rate : Rs.
VI (a)
156
Rate for Land & other V : Rs.
(3)ii
Details of Valuation:
Sr. No. Rate per Estimated
Description Qty.
unit Rs. Value Rs.
Present value
of the flat (incl.
1
car parking, if
provided)
2 Wardrobes
3 Showcases
4 Kitchen
Arrangements
5 Superfine
Finish
6 Interior
Decorations
Electricity
deposits /
7
electrical
fittings, etc.,
Extra
collapsible
8
gates / grill
works etc.,
9 Potential
value, if any
10 Others
Total
(Valuation: Here, the approved valuer should discuss in details his approach (Market
Approach, Income Approach and Cost Approach) to valuation of property and indicate
how the value has been arrived at, supported by necessary calculation. Also, such
aspects as impending threat of acquisition by government for road widening / public
service purposes, sub merging & applicability of CRZ provisions (Distance from sea-
coast / tidal level must be incorporated) and their effect on i) Saleability ii) Likely rental
value in future and iii) any likely income it may generate may be discussed).
Photograph of owner/representative with property in background to be enclosed.
Screen shot of longitude/latitude and co-ordinates of property using GPS/Various Apps / Internet
sites
157
As a result of my appraisal and analysis, it is my considered opinion that the Realizable
value of the above property in the prevailing condition with aforesaid specifications is
Rs.______ (Rs._______________________ only).
Place: Date:
Signature
(Name and Official Seal of the Approved Valuer)
The undersigned has inspected the property detailed in the Valuation Report dated
____________ on _______________. We are satisfied that the fair and reasonable
market value of the property is Rs. ____________ ( Rs. _______________________
only).
Date:
Signature
(Name of the Branch Manager with office Seal)
Encl:
Encl:
3. Declaration-cum-undertaking from the valuer (Annexure-A)

4. Model code of conduct for valuer (Annexure B
158
(Annexure-A)
Format of undertaking to be submitted by Individuals/ proprietor/ partners/ directors

DECLARATION- CUM- UNDERTAKING
I, ___________________________________ son/ daughter of

__________________________________ do hereby solemnly affirm and state that: a. I am a
citizen of India b. I will not undertake valuation of any assets in which I have a direct or indirect
interest or become so interested at any time during a period of three years prior to my appointment
as valuer or three years after the valuation of assets was conducted by me c. The information
furnished in my valuation report dated DD-MM-YYYY is true and correct to the best of my
knowledge and belief and I have made an impartial and true valuation of the property. d. I have
personally inspected the property on DD-MM-YYYY The work is not subcontracted to any other
valuer and carried out by myself. e. Valuation report is submitted in the format as prescribed by the
Bank. f. I have not been depanelled/ delisted by any other bank and in case any such depanelment
by other banks during my empanelment with you, I will inform you within 3 days of such
depanelment. f. I have not been removed/dismissed from service/employment earlier g. I have
not been convicted of any offence and sentenced to a term of imprisonment h. I have not been
found guilty of misconduct in professional capacity i. I have not been declared to be unsound mind
j. I am not an undischarged bankrupt, or has not applied to be adjudicated as a bankrupt; k. I am
not an undischarged insolvent l. I have not been levied a penalty under section 271J of Income-
tax Act, 1961 (43 of 1961) and time limit for filing appeal before Commissioner of Incometax
(Appeals) or Income-tax Appellate Tribunal, as the case may be has expired, or such penalty has
been confirmed by Income-tax Appellate Tribunal, and five years have not elapsed after levy of
such penalty m. I have not been convicted of an offence connected with any proceeding under the
Income Tax Act 1961, Wealth Tax Act 1957 or Gift Tax Act 1958 and n. My PAN Card
number/Service Tax number as applicable is …………………. o. I undertake to keep you informed
of any events or happenings which would make me ineligible for empanelment as a valuer
I have not concealed or suppressed any material information, facts and records and I have made
a complete and full disclosure q. I have read the Handbook on Policy, Standards and procedure
for Real Estate Valuation, 2011 of the IBA and this report is in conformity to the “Standards”
enshrined for valuation in the Part-B of the above handbook to the best of my ability r. I have read
the International Valuation Standards (IVS) and the report submitted to the Bank for the respective
asset class is in conformity to the “Standards” as enshrined for valuation in the IVS in “General
Standards” and “Asset Standards” as applicable s. I abide by the Model Code of Conduct for
empanelment of valuer in the Bank. (Annexure V- A signed copy of same to be taken and kept
along with this declaration) t. I am registered under Section 34 AB of the Wealth Tax Act, 1957.
(Strike off, if not applicable) u. I am valuer registered with Insolvency & Bankruptcy Board of India
(IBBI) (Strike off, if not applicable) v. My CIBIL Score and credit worthiness is as per Bank’s
guidelines. w. I am the proprietor / partner / authorized official of the firm / company, who is
competent to sign this valuation report. x. I will undertake the valuation work on receipt of Letter of
Engagement generated from the system (i.e. LLMS/LOS) only. y. Further, I hereby provide the
following information.
159
Sl.
Particulars Valuer comment
No.
1 background information of the asset being
valued;
2 purpose of valuation and appointing
authority
identity of the valuer and any other experts
3 involved in the valuation;
4 disclosure of valuer interest or conflict, if
any;
date of appointment, valuation date and
5 date of report;
6 inspections and/or investigations
undertaken;
nature and sources of the information
7 used or relied upon;
procedures adopted in carrying out the
8 valuation and valuation standards
followed;
9 restrictions on use of the report, if any;
major factors that were taken into

10 account during the valuation;
major factors that were not taken into
11 account during the valuation;
Caveats, limitations and disclaimers to
the extent they explain or elucidate the
12 limitations faced by valuer, which shall
not be for the purpose of limiting his
responsibility for the valuation report.
Date:
Place:
Signature
(Name of the Approved Valuer and Seal of the Firm / Company)
160
(Annexure-B)
MODEL CODE OF CONDUCT FOR VALUERS
Integrity and Fairness
1. A valuer shall, in the conduct of his/its business, follow high standards of integrity and fairness
in all his/its dealings with his/its clients and other valuers.
2. A valuer shall maintain integrity by being honest, straightforward, and forthright in all
professional relationships.
3. A valuer shall endeavour to ensure that he/it provides true and adequate information and shall
not misrepresent any facts or situations.
4. A valuer shall refrain from being involved in any action that would bring disrepute to the
profession.
5. A valuer shall keep public interest foremost while delivering his services.
Professional Competence and Due Care
6. A valuer shall render at all times high standards of service, exercise due diligence, ensure proper
care and exercise independent professional judgment.
7. A valuer shall carry out professional services in accordance with the relevant technical and
professional standards that may be specified from time to time
8. A valuer shall continuously maintain professional knowledge and skill to provide competent
professional service based on up-to-date developments in practice, prevailing
regulations/guidelines and techniques.
9. In the preparation of a valuation report, the valuer shall not disclaim liability for his/its expertise
or deny his/its duty of care, except to the extent that the assumptions are based on statements of
fact provided by the company or its auditors or consultants or information available in public domain
and not generated by the valuer.
10. A valuer shall not carry out any instruction of the client insofar as they are incompatible with
the requirements of integrity, objectivity and independence.
11. A valuer shall clearly state to his client the services that he would be competent to provide and
the services for which he would be relying on other valuers or professionals or for which the client
can have a separate arrangement with other valuers.
Independence and Disclosure of Interest
12. A valuer shall act with objectivity in his/its professional dealings by ensuring that his/its
decisions are made without the presence of any bias, conflict of interest, coercion, or undue
influence of any party, whether directly connected to the valuation assignment or not.
161
13. A valuer shall not take up an assignment if he/it or any of his/its relatives or associates is not
independent in terms of association to the company.
14. A valuer shall maintain complete independence in his/its professional relationships and shall
conduct the valuation independent of external influences.
15. A valuer shall wherever necessary disclose to the clients, possible sources of conflicts of duties
and interests, while providing unbiased services.
16. A valuer shall not deal in securities of any subject company after any time when he/it first
becomes aware of the possibility of his/its association with the valuation, and in accordance with
the Securities and Exchange Board of India (Prohibition of Insider Trading) Regulations, 2015 or
till the time the valuation report becomes public, whichever is earlier.
17. A valuer shall not indulge in “mandate snatching” or offering “convenience valuations” in order
to cater to a company or client’s needs.
18. As an independent valuer, the valuer shall not charge success fee.
19. In any fairness opinion or independent expert opinion submitted by a valuer, if there has been
a prior engagement in an unconnected transaction, the valuer shall declare the association with
the company during the last five years. Confidentiality
20. A valuer shall not use or divulge to other clients or any other party any confidential information
about the subject company, which has come to his/its knowledge without proper and specific
authority or unless there is a legal or professional right or duty to disclose.
Information Management
21. A valuer shall ensure that he/ it maintains written contemporaneous records for any decision
taken, the reasons for taking the decision, and the information and evidence in support of such
decision. This shall be maintained so as to sufficiently enable a reasonable person to take a view
on the appropriateness of his/its decisions and actions.
22. A valuer shall appear, co-operate and be available for inspections and investigations carried
out by the authority, any person authorised by the authority, the registered valuers organisation
with which he/it is registered or any other statutory regulatory body.
23. A valuer shall provide all information and records as may be required by the authority, the
Tribunal, Appellate Tribunal, the registered valuers organisation with which he/it is registered, or
any other statutory regulatory body.
24. A valuer while respecting the confidentiality of information acquired during the course of
performing professional services, shall maintain proper working papers for a period of three years
or such longer period as required in its contract for a specific valuation, for production before a
regulatory authority or for a peer review. In the event of a pending case before the Tribunal or
Appellate Tribunal, the record shall be maintained till the disposal of the case.
162
Gifts and hospitality.
25. A valuer or his/its relative shall not accept gifts or hospitality which undermines or affects his
independence as a valuer. Explanation: For the purposes of this code the term ‘relative’ shall have
the same meaning as defined in clause (77) of Section 2 of the Companies Act, 2013 (18 of 2013).
26. A valuer shall not offer gifts or hospitality or a financial or any other advantage to a public
servant or any other person with a view to obtain or retain work for himself/ itself, or to obtain or
retain an advantage in the conduct of profession for himself/ itself.
Remuneration and Costs.
27. A valuer shall provide services for remuneration which is charged in a transparent manner, is
a reasonable reflection of the work necessarily and properly undertaken, and is not inconsistent
with the applicable rules.
28. A valuer shall not accept any fees or charges other than those which are disclosed in a written
contract with the person to whom he would be rendering service.
Occupation, employability and restrictions.
29. A valuer shall refrain from accepting too many assignments, if he/it is unlikely to be able to
devote adequate time to each of his/ its assignments.
30. A valuer shall not conduct business which in the opinion of the authority or the registered valuer
organisation discredits the profession. Miscellaneous
31. A valuer shall refrain from undertaking to review the work of another valuer of the same client
except under written orders from the bank or housing finance institutions and with knowledge of
the concerned valuer.
32. A valuer shall follow this code as amended or revised from time to time
Signature of the valuer : ________________ Name of the Valuer : ________________ Address

of the valuer : ________________ _______________________________________
_______________________________________
Date: ____________ Place: ___________
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163
Annexure HL-Q
IRREGULARITY REPORT FOR THE QUARTER /HALF YEAR ENDED ON

………………
(Home Loans at quarterly intervals, other P-Segment Loans at half yearly intervals)
(to be submitted in duplicate)
Branch :
To,
A/c Name of Facility IRAC Date of Limit DP O/s Irreg. Irreg. Reasons Comments
No. the status sanction Since for irreg. of the
borrower controller
Certificate of Genuineness of Loan:

Certified that the Accounts mentioned above with respective IRAC status were sanctioned
in accordance with the Bank’s laid down instructions and the end purpose of the loans are
established.”
Date: Branch / Chief / Asst.Gen.Manager
(BACK TO INDEX)
164
Annexure HL-R
MEMORANDUM FOR FOR SANCTION/CONTROL
(Rs. in cr.)
Circle
Branch / RACPC
Segment
Constitution
II. Proposal:
Sanction for
Approval for
III. Credit Limits (Existing and Proposed):
A. Existing B. Proposed C. Change

Limits SBI % MBA SBI % MBA SBI MBA
FUND
BASED
(FB)
Total FB
IV) APPLICANT’S PROFILE

Name of the Applicant(s)
and age / relationship (in
1
case of joint
borrowing)
2 Address
3 Qualification
4 Profession/ Occupation
5 Brief profile on the borrower

including value of existing
connections
165
6 Net Monthly Income (NMI)
/NAI
(As per Salary Certificate /
latest IT return )
7 Net Worth
8 Deposit connections
Date
Details of existing P-
9 of IRAC
segment Loans availed, Facility Limit O/S
sanctio Status
if any
n
10 Details of Fund Based and Name of the

Non Fund Based Limits, if Branch
any, enjoyed
by the firms / companies with Fund Based
our Bank in which the
borrower is a director /
partner
Non-Fund Based
CRA Rating
IRAC
Classification
11 Details of credit facility
availed, if any, form other
Banks / Financial
Institutions.
V) BRIEF DETAILS OF THE PROPOSED LOAN
12 Purpose
Location & Full description of the

13 house / flat to be constructed
/purchased
166
If the house / flat to be purchased
are old one, what is the age of the
14 house / flat and its residual life?
Whether structural stability / fitness
certificate obtained.
15 Market value of the property as per
the valuation report compiled by
our Bank’s approved
valuer.(Rs.persq.ft)
Whether satisfactory Legal Opinion
16
/ Search Report obtained?
Whether all statutory approvals /

Clearance has been obtained from
17
Corporation/ Municipal and local
authorities.
Particulars of Pre-sanction
18
inspection conducted.
Project Cost/Eligibility of loan

19
(Rs. In cr.)
i Cost of land/ Flat/ Construction
Value of the property as per
ii
valuation report, if applicable
iii Lower value of (i) and (ii)

Registration Charges +
iv Stamp Duty
v Total project cost

vi Less Margin
vii Eligible Loan Amount( v-vi) ( A)
viii Eligibility as per LTV Ratio ( B)
ix Eligibility as per EMI/NMI (C)
x SBI Life opted Yes/No
xi Loan required for SBI Life Premium Yes/No
xii SBI Life Premium loan Amount (D)
xiii Loan amount requested (E)
167
Eligible Loan Amount (least of
xiv
A,B,C,E)
Loan amount recommended (F)=
xv
(least of A,B.C,E)
Loan amount sanctioned (inclusive
xvi
of SBI Life premium if any( F+D)
20 Margin (%)
Equated Monthly Installments EMI towards existing loans: Rs.
(EMI)
EMI towards proposed loan: Rs.
21
------------
Total : Rs.---
---------
EMI/NMI Ratio
22
Security Primary :
23
Collateral :
Interest Rate (Floating) Card Rate (%) Rate proposed

24 (%)
25 Processing Fees
Repayment Schedule
26
27 Facility Term Loan
Mode of Repayment
28
29 Whether the loan is covered under Yes/No

SBI
Life.
168
V) JUSTIFICATION AND RECOMMENDATION
VI) CONFIRMATION:
We confirm that
i) The proposal complies with Loan Policy guidelines / RBI prescriptions / Home
Loan Schemes.
ii) Applicant’s name(s) is / are not figuring in RBI /CIBIL defaulters list.
iii) The undersigned is satisfied with the overall viability of the proposal and the
recommendations made
Circle:
Date: General Manager (Network)
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169
Annexure HL-S
SUMMARY SHEET
Control report on sanction/ approval/ confirmation of facilities by CCC-1 on ……………
Circle Branch Segment

1. Applicant’s Profile: (Rs. in cr.)
Name- 1: Name -2:
Occupation:* Banking with us since:
*in case of businessmen please fill col. No.7
2. Proposals sanctioned/approved/confirmed:
Sanction for:
Approval for:
3. Indebtedness / Exposure
Indebtedness Existing Proposed
Fund based
Non Fund based
Total Indebtedness
4. Income Eligibility (Rs. in lac)
Applicant-1 Applicant- Applicant- Total
2/Guarantor 3/Guarantor
Net Monthly
Income
Net Worth
5. Interest Rate (%)
Card Rate: Proposed Rate:
6. Loan Eligibility (Rs. in cr.)
Project Cost
Margin
Loan Amount
Margin %
LTV Ratio
SBI Life opted Yes/No
Loan for SBI Life Premium Amount
EMI/NMI Ratio (including SBI Life
Premium)
Repayment Term
7. Details of underlying business:

(i) Name of Company/firm:
(ii)Activity:
(iii)Shareholding % of Applicant:
170
(iv)Financials:
Year 1 Year 2 Year 3

Turnover
Gross Profit
Net Profit
Observations:
Submitted for control
General Manager (Network)

(BACK TO INDEX)
171
Annexure HL-T
To,
Name(s) and addresses of the borrowers
(Copy of this letter to be sent independently to the guarantor(s), if any)
Dear Sir,
Rephasement of Home Loan repayment schedule

Home Loan Account No. _____________________
With reference to your letter dated __________ requesting for rephasement of Home Loan
repayment, we have to advise as under –
1. Present outstanding loan amount including principal, interest and charges debited to the loan
account is
Rs.____________(Rs._______________________________________________)
2. If you agree, your Home Loan repayment is proposed to be rephased as under -

Parameter Original Value Revised Value$
as per
agreement
mentioned
above
Loan Tenor
(Calculated from the
date of first
disbursement of the
loan)
Interest Rate
Pre-EMI Moratorium
Mid Stream
moratorium
Number of EMIs and (Mention number of EMIs to
Start Date of EMIs be paid after rephasement
and start date for payment of
EMI revised after
rephasement. (Number of
EMIs =Remaining Loan
Tenure-Moratorium allowed, if
any, during remaining loan
tenure)
172
EMI per month (EMI per month to be
calculated on the basis of
number of installments
proposed to be paid after
rephasement , loan
outstanding, and applicable
interest rate.)
$Please note that the proposed revised terms will come into effect only after completion of the
requisite formalities like submission of Stamped Agreement and Post Dated Cheques/Standing
Instructions/ECS mandate etc. for loan repayment in accordance with the terms of rephasement
within the stipulated time period.
2. You are requested to study and evaluate this offer and convey your acceptance of the
offer or rejection as the case may be to us within 15 days from the date of this letter. Offer shall
not be valid beyond 15 days from the date of this letter.
It may please be noted that other terms and conditions of the Home Loan agreement dated
___________executed by you shall be binding on you even after acceptance of the terms of
rephasement by you under this offer. Security charged to the Bank for securing the loan shall
continue to remain charged to the Bank till liquidation of the loan together with interest and
charges as per the revised terms of repayment.
3. You would be required to adhere to the rephased repayment schedule mentioned above
without any default.
4. Income Recognition and Asset Classification (i.e. IRAC) status of your account would be
governed by RBI guidelines in this regard and the relevant rules would be applicable to your
account in accordance with the RBI guidelines and the Bank’s rules.
5. You would be required to submit Post Dated Cheques/Standing Instruction/ECS mandate

or any other valid instrument of payment named by the Bank for repayment as per the terms of
rephasement within ____ (maximum 7 days ) days.
6. You would be required to pay Costs, Charges and Fees for the purpose of rephasement to
the Bank as under and execute stamped agreement in the format of the specimen provided –
Charges/Fees Head Amount (Rs.)
7. All the co-borrowers and guarantor(s) if any, should agree to accept the revised term
mentioned above and convey their acceptance of the offer by signing on the duplicate of this
letter, which should be submitted to this office within the validity period of the offer.
Yours faithfully,
Branch Manager
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173
Annexure HL-U
(To be stamped as an agreement)
The Branch Manager,
State Bank of India
____________ Branch/RACPC
____________ Place
Dear Sir/Madam,
Rephasement of Home Loan repayment schedule

I/We______________________________________________ availed Home Loan from State
Bank of India (herein after referred as ‘the Bank’) in terms of Home Loan agreement dated
______________, as per the undernoted details –
Loan amount
Interest rate *Fixed ____% p.a. *Floating ____%
above Base Rate Present effective rate
being ____% p.a.
Loan Tenor
Pre-EMI Moratorium
Period (if any)
Repayment
schedule
EMI per month
No. of EMIs
2. The above loan is secured by way of charge in favour of the Bank as under –
Name of Type of Date of creation of
security Charge charge
3. Present outstanding loan amount including principal, interest and charges debited to the loan
account is Rs.____________(Rs._______________________________________________)
4. I/we could not*/would not be able* (* strike off whichever is not applicable) to adhere to the
repayment schedule mentioned above due to a genuine resource crunch faced by me/us.
Therefore in response to my/our request the Bank has offered rephasement of Home Loan
repayment as under –
Parameter Original Value Revised Value
as per
agreement
174
mentioned
above
Loan Tenor
(Calculated from the
date of first
disbursement of the
loan)
Interest Rate
Pre-EMI Moratorium
Mid Stream
moratorium
Number of EMIs and (Mention number of EMIs to
Start Date of EMIs be paid after rephasement
and start date for payment
of EMI revised after
rephasement. (Number of
EMIs =Remaining Loan
Tenure-Moratorium
allowed, if any, during
remaining loan tenure)
EMI per month (EMI per month to be
calculated on the basis of
number of installments
proposed to be paid after
rephasement, loan
outstanding, and applicable
interest rate.)
5. I/We have studied and fully understood the implications of rephasement and without any doubt
whatsoever in my/our mind, I/We have accepted the rephasement of our Home Loan repayment
schedule as mentioned above on our free will without any coercion from the Bank or any other
quarter. I/We agree to adhere to the rephased repayment schedule mentioned above.
6. I/We understand that Income Recognition and Asset Classification (i.e. IRAC) status of our
account would be governed by RBI guidelines in this regard and the relevant rules would be
applicable to our account in accordance with the RBI guidelines and the Bank’s rules. I/We
undertake to abide by the regulation and rules in this regard in force from time to time.
7. I/We understand, admit and accept that the other terms and conditions of the Home Loan
agreement executed by me/us, will be binding on us even after acceptance of the terms of
rephasement by us under this document. Security mentioned above shall continue to remain
charged to the Bank till liquidation of the loan together with interest and charges.
175
8. I/We undertake to submit Post Dated Cheques/Standing Instruction/ECS mandate or any other
valid instrument of payment named by the Bank for repayment as per the terms of rephasement
within ____ (maximum 7 days) days.
9. I/We undertake to pay all the Costs, Charges and Fees for the purpose of rephasement to the
Bank.
10. I/We agree that the rephasement mentioned above would come into effect only after
completion of all formalities stipulated by the Bank and payment of relevant costs, charges and
fees by me/us.
Yours faithfully,
(Borrowers) (Guarantors)
Name(s)
Place
Date
(Please affix latest passport size photograph of each of the signatory in space below and
mention their names below the photographs.)
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176
Annexure HL-V
(Specimen of NOC to be obtained from the builder/seller on their official letter head and signed by
his authorized signatory.)
To:
The Branch Manager
State Bank of India
________________
________________
Madam/Dear Sir,
I/We, ___________________________ (name of the builder/seller), here by certify that :
➢ I/We have transferable rights to the property described below, which has been allotted by
me/us to Shri/Smt. ___________________ (name of the borrowers) herein after referred to
as “the purchasers”, subject to the due and proper performance and compliances of all the
terms and conditions of the Allotment Letter/Sale Agreement dated _________(herein after
referred to as the “Sale document”)
Description of the property:
Flat No./ House No.

Building No./Name
Plot No
Street No./Name
Locality Name
Area Name
City Name
Pin Code
2. That the total consideration for this transaction is Rs.____________ (Rs.in words)
towards sale document and Rs.________ (Rs. )
towards ________________________.(name any other agreement, if any)
3. The title of the property described above is clear, marketable and free from all
encumbrances and doubts.
4. I/We confirm that I/we have no objection whatsoever to the said purchasers, at their own
costs, charges, risks and consequences mortgaging the said property to STATE BANK
OF INDIA ( herein after referred to as “the Bank”) as security for the amount advanced
177
by the Bank to them subject to the due and proper performance and compliances of all
the terms and conditions of the sale document by the said purchasers.
5. We have borrowed from _____________________ (name of the financial

institution) whose NOC for this transaction is enclosed herewith /
We have not borrowed from any financial institution for the purchase /development of the
property and have not created and will not create any encumbrances on the property allotted
to the said purchasers during the currency of the loan sanctioned/to be sanctioned by the
Bank to them subject to the due and proper performance and compliances of all the terms
and conditions of the sale document by the said purchasers.
6. After creation of proper charge/mortgage and after receipt of the copies there of and after
receipt of proper nomination in favour of the Bank, from the said purchasers, we are
agreeable to accept State Bank of India as a nominee of the above named purchaser for
the property described above and once the nomination favouring the Bank has been
registered and advice sent to the Bank of having done so, I/We note not to change the
same without the written NOC of the Bank.
7. After creation of charge/mortgage and after receipt of the copies thereof and after receipt
of the proper nomination in favour of the Bank, from the above named purchaser, I/We
undertake to inform the society about the Bank’s charge on the said flat as and when the
society is formed.
8. Please note that the payment for this transaction should be made by crossed
cheque/Trasfer of funds favouring “______________________________________
(Name) , _________ Bank Name) ________________ Branch , Account No.
_________________________”.
9. In case of cancellation of the sale-agreement for any reason, I/We shall refund the
amount by crossed chequefavouring the Bank A/C “________________(name of the
purchaser)”, and forward the same to you directly.
10. The signatory to this letter draws authority to sign this undertaking on behalf of the
company/firm vide ______________ (description of document of delegation of authority
to the signatory.)
Yours faithfully,
Authorized Signatory.
Name - Designation –
Place -
Date -
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178
Annexure HL-W
Default TL Account Register
Sr. Name of Loan Amount Date of Date of Date Date Date of Date of Remarks
No. the original default when the before Regula obtentio
borrower (3) Document (II need for which risation n of RL (10)
(1) / Latest instalm
/ account RL to be RL to be
RL ent) (T) (8)
reckoned obtained (9)
2) (4) (5) (T + 6 m) (T + 9
(6) m)
(7)
Limit O/s
Col. 5 : when two consecutive instalments are in default

Col. 8 : when a regularization occur during T + 6 m / T + 9 m, by which theneed for a
RL is obviated (Col. 9)
(BACK TO INDEX)
179
Annexure HL-X
EMPANELMENT OF MARKETING CONSULTANT
APPLICATION FORMAT
PASTE (not
staple) A
RECENT
To, PASSPORT
The Dy. General Manager, SIZE
State Bank of India, PHOTOGRAPH
Zonal Office, HERE AND
SIGN
Sir, ACROSS IT IN
FULL
APPLICATION FOR EMPANELMENT OF WITH DATE
OFFICERS/EMPLOYEES RETIRED
FROM THE BANK, AS MARKETING CONSULTANT IN STATE BANK OF INDIA
I submit herewith my application for the post of Marketing Consultant in State Bank of India. I have
read the Role, Remuneration and Terms & Conditions relating to the post and advise that they are
acceptable to me.
1.Full Name Shri/Smt/Kum (in Block Letters, as per degree certificate)
2. Father’s/Husband’s
Name
3. P.F Index No.
4. Date of Retirement (DD/MM/YYYY)
5. Name and Code no. Branch / Office from where retired:
6. Name and Code no. of Branch wherefrom receiving pension.
7. Candidates address where he/she normally resides/ will reside wherefrom he/she will
perform his/ her duties after selection. ( IN BLOCK LETTERS)
180
Dist
State
Pin
COD
E
Phon
e
with
STD
Mobile
No.
8. Date of Birth (DD/MM/YYYY):
Age* (as on
)
YEARS MONTHS
*should note be more than 64 years as on the stipulated date.
9. Category (SC/ST/OBC/GEN):
10.Educational Qualification:
11. Last 3 Assignments held covering minimum 5 years:
ASSIGNMENT FROMTO OFFICE/BRANCH
i) ii)
iii)
12. Languages Known

(Mark “✓ “in the appropriate box)
Language Read Write SpeakUnderstand

a) ___________________________ [ ] [ ] [ ] [ ]
181
b)____________________________ [ ] [ ] [ ] [ ]
c) ___________________________ [ ] [ ] [ ] [ ]
13. Declaration
I hereby declare that
1) I retired from the Bank’s service on attaining superannuation and not under Voluntary
RetirementScheme or Exit Option Scheme.
2) no punishment / penalty was inflicted on me during five years of my service in the Bank
preceding my retirement.
3) no case of CBI or any other Law Enforcement Agency is pending against me and
4) I am physically fit to carry out duties of the Marketing Consultant including continuous travel.
I further declare that all statement made in this application are true, complete and correct to the
best of my knowledge and belief. I understand that in the event of any information being found
untrue or incorrect at any stage of my not satisfying any of the eligibility criteria according to State
Bank of India, my candidature is liable to be cancelled.
Place : ___________________________ Signature:_________________________
Date : _______________ Name of candidate:__________________
Signature of Shri………………………………….... verified
(Signature & seal of the BM of the pension disbursing branch)

(BACK TO INDEX)
182
183
Annexure HL-Y
AGREEMENT CUM INDEMNITY FOR EMPANELMENT OF MARKETING
CONSULTANTS
(To be stamped as an agreement cum indemnity in accordance with the Stamp Act in
force in the State)
THIS Agreement for empanelment of Marketing Consultants (MC) is entered between

State Bank of India, Zonal Office (place) as "First Party"
AND
Shri. / Smt. / Kum. _________________________(retired official / employee of SBI and
aged around years residing at _______________________________
(place) and presently drawing pension from _________________Branch of SBI, as
"Second Party”
WHEREAS State Bank of India expressed its desire to empanel retired officers/
employees of State Bank of India as "Marketing Consultants" on contract basis for
periods renewable from time to time subject to fulfilment of eligibility criteria laid down
in this regard for marketing "Home Loan Applications".
AND whereas Shri. / Smt. / Kum. ____________________retired official / employee
evinced interest in offering his/her services as Marketing consultant on contract basis
and submitted application for empanelment as per the eligibility criteria.
NOW this Agreement witnessth as follows:
i) The First Party hereby agrees to engage the services of Second Party the retired
official/ employee as Marketing Consultant for sourcing Home Loan Applications on
contract basis without prejudice to his/her pension.
ii) The period of engagement of Marketing Consultants on contract basis is for a
period of six months. The contract of service may be renewed for further period of six
months each at a time on satisfactory completion of contract period of six months and
depending on his/her suitability and also as per the requirement of the Bank in this
regard.
iii) The Agreement can be terminated by either party to the contract by giving one
month's notice in writing duly acknowledged by the other.
iv) The Marketing Consultants are entitled for payment of fees as under subject to
Tax Deduction at Source (TDS). These fees are inclusive of Service Tax or any other
tax payable, if any and payable on first disbursal (after sanction) of the Loan:
184
Commission Rates for MC whose sourcing is less than Rs.1,000 Cr, is as under:
Commission
Limit Brackets (Monthly
Sourcing) New Loans Takeover Loans
Where aggregate sourcing is

0.45 % + taxes 0.60 % + taxes
up to Rs. 1 Cr per month

more than Rs. 1 Cr and up to 0.50 % + taxes 0.65 % + taxes
Rs. 3 Cr per month

Rs. 6 Cr per month

Rs. 9 Cr per month

0.65 % + taxes 0.80 % + taxes
more than Rs. 9 Cr per month
Maximum commission per Maximum commission per loan restricted to Rs.

loan 10 Lacs
For individual proposals of Rs. 1 Cr and above,

Additional Incentive for High additional 10 bps would be paid over and above
value loans the revised pay-out, subject to maximum 0.80 %
+ taxes
The Commission rates are subject to change from time to time.
The MC is expected to
1) Obtain and provide leads to the Bank from various sources viz. builders, open
market etc., on home loan requirements of individuals.
2) Meet prospective Home Loan customers at places and time convenient to them
and explain the latest Home loan product details to them.
3) Help the customer in filing application and obtaining all the requisite documents
and deliver them to Branches / Central Processing Centres / other offices as required
for further processing.
4) It will be the responsibility of the MC to collect documents from the Borrower
pertaining to the soured Home Loan and submit the same to the designated officers /
branch of SBI / Central Processing Centres as required for processing. In addition, MC
185
shall be provided access to online internet-based interface called RAAS and it will be
the responsibility of the MC to upload documents along with entering of Data as required
for the sourced loan proposal of the applicant for Home Loan and / or Home Related
Loans of the Bank.
5) Follow up the application till sanction or other logical conclusion.
6) Work within the framework of "Code of Conduct and Responsibility" enclosed at
annexure to this Agreement.
7) Taxes, if any applicable on the fees will have to be borne by MC and the tax will
be deducted at source from the payable fees as per rules applicable from time to time.
Fees will be paid by crediting the bank-account maintained with SBI.
8) Fees will not be payable in cases where Bank is obliged to pay remuneration to
other persons/ parties under any other arrangement, for the same loan proposal. The
MC will not be eligible for any fee in the case of customers who have directly approached
the Bank on their own
9) The Bank will not provide any office or office space to MC for this purpose. The
MC will have to arrange for his/her workplace at his/her own cost and maintenance
expenses.
10) This empanelment with Bank is as Service Provider only and it does not create
any employer-employee relationship. The MC, his/her successors or assignee will have
no right to claim any employment or benefit of employment whatsoever from Bank.
11) It can also be terminated by the Bank at any time if MC's performance is found
contrary to the Bank's instructions or if he/she is found to perform any action detrimental
to Bank's interest.
12) In the event of premature termination /expiry of empanelment, MC will have to
immediately surrender the Identity Card and any material provided by the Bank
13) Extension of the empanelment with the Bank will depend upon performance in
the activity / services allotted to him/her and necessity of his/her services to the Bank.
14) The Bank has the right to terminate this empanelment without assigning any
reason.
15) An attempt to commit fraud or mis-use of position enjoyed by MC is also a ground
to terminate the empanelment.
16) The Bank will have-the right to access all the books, records and information
available with MC, relevant to the activity entrusted to him/her.
17) The Bank will have the right to continuous monitoring and assessment of MC's
services and can take necessary corrective measures in time. MC will ensure customer
data confidentiality and in case of breach of security and leakage of confidential
customer related information, MC will be liable for damages and costs incurred by the
Bank in this behalf.
18) The MC shall not engage a sub-contractor for his/her services without consent of
the Bank.
186
19) The Bank has right to conduct audit by its internal or external auditors or by
agents appointed on its behalf and to obtain copies of data and review reports and
funding made on MC in connection with the work performed for the Bank. The RBI may
also exercise the right through its internal auditors or any agent appointed in this behalf.
20) In case where the controlling office of foreign bank operating in India undertakes
the above activities related to Indian operations, RBI or the persons authorized by it has
access to Bank's documents, records of transactions and other necessary information
given or stored or processed by MC within a reasonable time. Apart from this, RBI has
right to inspect its books of accounts by its one or more officers or employees or other
persons.
21) MC will maintain the confidentiality of customer information even after the
contract expires or gets terminated.
22) MC will be liable for preservation of documents or data in accordance with legal
or regulatory obligations of the bank in this behalf.
23) The Marketing Consultants are not entitled for any salary/allowance/out of pocket
expenses etc. Commission to Marketing Consultants will be paid by RBOs only by credit
to an account maintained with SBI.
24) The Marketing consultants are bound to reach minimum monthly target of five
Home Loans per month, and if they fail to reach the minimum target in a particular
month, the number booked in that month will be rolled over to the next month and added
to next months performance with a minimum target of 10 loans for two months. This is
subject to change from time to time as decided by the SBI Management.
25) If the target of 10 loans for two months is not achieved his/her contract may not
be renewed further at the discretion of the DGM (B&O).
26) In case, the Marketing Consultant, fails to source even a single loan proposal in
a quarter (excluding the first three months of empanelment), will be de-paneled, without
any notice.
27) The Marketing Consultants are entitled for identity card issued by the Bank as a
proof of identity to act as Marketing Consultants of the Bank for the period mentioned
therein. After expiry of the validity period, the Marketing Consultants has to surrender
the same to the Bank. In case of renewal of contract, a fresh identity card should be
obtained containing the period of validity.
28) The Marketing Consultants agree not to use Bank's name or logo on their sign
boards, name-plates, visiting cards, stationery, etc.
29) The Marketing Consultants agree to market Home Loan Applications for the
Bank. He / She has to operate from his/her residence and is not entitled to Claim
reimbursement of cost incurred towards phone, furniture, computer, space, etc.
187
30) Mere booking of the Home Loan will not entitle the Marketing Consultant for
claiming the fee. The Marketing Consultant is entitled to claim fee with regard to those
booked loans which are subsequently sanctioned and disbursed by the Bank.
31) Initially the services of Marketing Consultants will be utilised for marketing of
Home Loans. However, depending on Bank’s experience with their performance, the
Marketing Consultants may be given the task of marketing for other products of the Bank
also.
32) The Marketing Consultant / Service Provider hereby undertakes to take all steps
and exercise due diligence to avoid perpetration of fraud in the Home Loans sourced by
the Marketing Consultant / Service Provider and in case, it is found that the Marketing
Consultant / Service Provider is involved in any fraud / misdeeds perpetrated in the
home loan sourced by Marketing Consultant / Service Provider, the Bank shall be within
its rights to initiate criminal actions against the Marketing Consultant / Service Provider
including filing of a criminal complaint before the Police / investigating authorities,
registration of FIR and any other criminal proceedings before the appropriate legal
forum.
33) MC indemnifies the Bank for any loss, costs, damages incurred by the Bank for
which the MC’s act or omission is responsible.
Both parties to this agreement hereby convey their consent to abide by the terms and
conditions of the Agreement and as a token of their free consent set their hand below
on _______________(date) at_____________.
State Bank of India, Zonal Office

(____________Represented by________) SIGNATURE
Name of the Marketing Consultant SIGNATURE

Annexure HL -Y (a) SBI Marketing Consultants (MC) - Code of Conduct and
Responsibilities
i) MCs shall prominently display the Identity Card issued to him by the Bank while
dealing with the prospective customer (prospect) on behalf of the Bank. ii) MCs should
188
handle with care their responsibilities particularly aspects like soliciting customers, hours
of calling, privacy of customer information and conveying correct information about
products on offer, etc.
iii) MCs will not handle, on behalf of the Bank, any transaction for which they are not
authorized as per the agreement.
iv) MCs should not resort to intimidation or harassment of any kind, either verbal or
physical, against any person while dealing on behalf of the Bank. MC will refrain from
action that could damage the integrity and reputation of the Bank.
DOs
Every MC shall –
a) Adhere to extant instructions as specified in Bank’s fair practice code for lending.
b) Disseminate requisite information in respect of products offered by the Bank
through him and take into account, the needs of the prospect while recommending the
specific product.
c) Render necessary assistance to the prospect in complying with requirements for
transacting business with the Bank.
d) Not enter the prospect’s residence / office against his / her wishes.
e) Respect the prospect’s privacy.
f) If the prospect is not present and only family members / office persons are
present at the time of the visit, end the visit with a request for the prospect to call back.
g) Provide his / her telephone number or the concerned Bank office’s contact
details, if asked for by the customer.
h) Limit discussions with the prospect to the business on hand – Maintain a
professional distance.
i) Any communication sent to the prospect should be only in the mode and format
approved by the Bank.
j) Normally discuss the prospect’s interest only with the prospect or any other
individual / family’s accountant / Secretary / spouse authorized by the prospect. k) Be
properly dressed.
Don’ts MC shall not –

a) Solicit or procure any business without holding valid authority for this purpose.
b) Induce the prospect to omit any material information.
c) Induce the prospect to submit any wrong information or documents.
189
d) Solicit or procure or source any business / home loan or home Related loan
applications / proposals from their relatives viz. spouse, siblings, parents, and children.
e) Behave in a discourteous manner with the prospect.
f) Offer different rates, advantages, terms and conditions other than those offered
by the Bank.
g) Mislead the prospect on any service / product offered.
h) Mislead the prospect about their business or organization’s name, or falsely
represent themselves.
i) Make any false / unauthorized commitment on behalf of the Bank for any Facility
/ service.
j) Accept gifts or bribes of any kind from the prospects. If offered a bribe or payment
of any kind, he/she must report the offer to his/her management.
k) Share any customer information, in any form whatsoever, with any other person
/ entity.
l) Violate this code.
m) Use professional status as SBI MC for furthering personal relations with the
customers.
n) Divulge unauthorized information, written or spoken, to any customer or any other
person.
o) Use obscene, profane, or abusive language and / or hold out any threats.
p) Use violent or any criminal means which may harm the reputation or property of
the borrower, guarantor, or any other person.
q) Act in any manner which will affect the reputation of the Bank.
190
(BACK TO INDEX)
191
Annexure HL-Z
AGREEMENT CUM INDEMNITY FOR EMPANELMENT OF

HOME LOAN COUNSELLORS
(To be stamped as an agreement cum indemnity in accordance with the Stamp Act in
force in the State)
This Agreement executed on………..…….. between the State Bank of India, a Statutory
Corporation constituted under State Bank of India Act, 1955 through Assistant General
Manager, RBO…………………………., at (address)…………………….………………..
(herein after referred as the Bank) and Shri / Smt………………………….………,
Age…………… Years, occupation…………………………………….………………………
resident of ………………………………..………………………………….…….…………..
(herein after referred as Home Loan Counsellor/ Service Provider).
Whereas the bank is engaged in Housing Loan business along with its other banking
activities and has decided to empanel Home Loan Counsellor (HLC) for the purpose of
boosting housing loan business and issued advertisement in newspaper / notified in
Bank’s notice board on …………….…. for empanelment. In response to this
advertisement / notification, the HLC has applied and the Bank has interviewed him /
her on ………………….. Now, the Bank has decided to empanel HLC on the Bank’s
panel for housing loan business on the following terms and conditions:
1. The HLC is expected to

(a) Obtain and provide leads to the Bank from various sources viz. builders, open market
etc., on home Loan requirements of individuals.
(b) Meet prospective Home Loan customers at places and time convenient to them and
explain the latest Home Loan product details to them.
(c) Help the customer in filing application and obtaining all the requisite documents and
deliver them to Branches / Central Processing Centres / other offices as required for
further processing.
(d) It will be the responsibility of the HLC to collect documents from the Borrower
pertaining to the soured Home Loan and submit the same to the designated officers /
branch of SBI / Central Processing Centres as required for processing. In addition, HLC
shall be provided access to online internet-based interface called RAAS and it will be
192
the responsibility of the HLC to upload documents along with entering of Data as
required for the sourced loan proposal of the applicant for Home Loan and / or Home
Related Loans of the Bank.
(e) Follow up the application till sanction or other logical conclusion.
(f) Work within the framework of “Code of Conduct and Responsibility” enclosed at
annexure to this Agreement.
2. Remunerations payable to HLC on first disbursal (after sanction) of the Loan are as
under:
Commission Structure for HLCs, whose sourcing is less than Rs.1,000 Cr, is as under:
Limit Brackets Commission
(Monthly New Takeover
Sourcing) Loans Loans
Where
aggregate
0.45 % 0.60 % +
sourcing is up
+ taxes taxes
to Rs. 1 Cr per
month
Where
aggregate
sourcing is
0.50 % 0.65 % +
more than Rs. 1
+ taxes taxes
Cr and up to
Rs. 3 Cr per
month
Where
aggregate
sourcing is
0.55 % 0.70 % +
more than Rs. 3
+ taxes taxes
Cr and up to
Rs. 6 Cr per
month
Where
aggregate
sourcing is
0.60 % 0.75 % +
more than Rs. 6
+ taxes taxes
Cr and up to
Rs. 9 Cr per
month
Where
0.65 % 0.80 % +
aggregate
+ taxes taxes
sourcing is
193
more than Rs. 9
Cr per month
Maximum Maximum commission per loan
commission restricted to Rs. 10 Lacs
per loan
Additional
Cr and above, additional 10 bps
Incentive for
would be paid over and above the
High value
revised pay-out, subject to
loans
maximum 0.80 % + taxes
The commission card rates for Individual HLCs having aggregate business booked of
Rs. 1,000 Cr & above in a financial year are as under:
Annual Slabs (aggregate business booked Commission

during the Financial Year)
Rs.1,000 Cr & above but less than Rs. 2,000 0.80 % +GST
Cr
Rs.2,000 Cr & above but less than Rs. 4,000 0.85 % +GST
Cr
Rs.4,000 Cr & above but less than Rs.6,000 0.90% +GST
Cr
Rs.6,000 Cr & above but less than Rs.8,000 0.95 % +GST
Cr
Rs.8,000 Cr & above 1.00% +GST
The Commission rates are subject to change from time to time.
(a) Taxes, if any, applicable on the fees will have to be borne by HLC and the tax will be
deducted at source from the payable fees as per rules applicable from time to time. Fees
will be paid by crediting the bank account maintained with SBI.
(b) Fees will not be payable in cases where Bank is obliged to pay remuneration to other
persons / parties under any other arrangement, for the same loan proposal. The HLC
will not be eligible for any fee in the case of customers who have directly approached
the Bank on their own.
3. The Bank will not provide any office or office space to HLC for this purpose. The HLC
will have to arrange for his/her workplace at his/her own cost and maintenance
expenses.
4. This empanelment with Bank is as Service Provider only and it does not create any
employer-employee relationship. The HLC, his/her successors or assignee will have no
right to claim any employment or benefit of employment whatsoever from the Bank.
194
5. TERMINATION:
(a) This empanelment will be for a period of 6 months and can be terminated by either
party by giving one week notice.
(b) In case the HLC fails to source even a single loan proposal in a quarter (excluding the
first three months of empanelment) will be de-panelled, without any notice.
(c) It can also be terminated by the Bank at any time if HLC’s performance is found contrary
to the Bank’s instructions or if he/she is found to perform any action detrimental to
Bank’s interest.
(d) In the event of premature termination / expiry of empanelment, HLC will have to
immediately surrender the Identity Card and any material provided by the Bank.
(e) Extension of the empanelment with the Bank will depend upon performance in the
activity / services allotted to him/her and necessity of his/her services to the Bank.
(f) The Bank has the right to terminate this empanelment without assigning any reason.
(g) An attempt to commit fraud or misuse of position enjoyed by HLC is also a ground to
terminate the empanelment.
6. HLC is expected to bring in about 5 proposals amounting to Rs.1 Crore (in aggregate)
per month. If he/she does not bring in a minimum business of Rs. 2 Crores in 6 months,
his/her empanelment shall stand terminated automatically.
7. Assistant General Manager (RBO) shall be the final deciding authority for resolution of
any dispute or clarification regarding payment of fees, terms of empanelment, etc., and
the decision taken by him/ her shall be final and binding on HLC.
8. The Bank will have the right to access all the books, records, and information available
with HLC, relevant to the activity entrusted to him/her.
9. The Bank will have the right to continuous monitoring and assessment of HLC’s
services and can take necessary corrective measures in time. HLC will ensure customer
data confidentiality and in case of breach of security and leakage of confidential
customer related information, HLC will be liable for damages and costs incurred by the
Bank in this behalf.
10. The HLC shall not engage a sub-contractor for his/her services without consent
of the Bank.
11. The Bank has right to conduct audit by its internal or external auditors or by
agents appointed on its behalf and to obtain copies of data and review reports and
funding made on HLC in connection with the work performed for the Bank. The RBI
195
may also exercise the right through its internal auditors, or any agent appointed in this
behalf.
12. In case where the controlling office of foreign bank operating in India undertakes
the above activities related to Indian operations, RBI or the persons authorized by it has
access to Bank’s documents, records of transactions and other necessary information
given or stored or processed by HLC within a reasonable time. Apart from this, RBI has
right to inspect its books of accounts by its one or more officers or employees or other
persons.
13. HLC will maintain the confidentiality of customer information even after the
contract expires or gets terminated.
14. HLC will be liable for preservation of documents or data in accordance with legal
or regulatory obligations of the bank in this behalf.
15. The Home loan Counsellor (HLC) / Home Loan Advisor / Service Provider
hereby undertakes to take all steps and exercise due diligence to avoid perpetration of
fraud in the home loans sourced by the HLCs / Home Loan Advisor / Service Provider
and in case, it is found that the HLC / Home Loan Advisor / Service Provider is
involved in any fraud / misdeeds perpetrated in the home loan sourced by HLCs /
Home Loan Advisor / Service Provider, the Bank shall be within its rights to initiate
criminal actions against the HLCs / Home Loan Advisor / Service Provider including
filing of a criminal complaint before the Police / Investigating authorities, registration
of FIR and any other criminal proceedings before the appropriate legal forum.
16. HLC indemnifies the Bank for any loss, costs, damages incurred by the Bank for
which the HLC’s act or omission is responsible.
This Agreement dated………………………… Signed at…………………
( ) ( )
Assistant General Manager HLC/ Service Provider
State Bank of India
RBO………………
196
Annexure HL -Z (a)
SBI Home Loan Counsellors (HLCs) - Code of Conduct and Responsibilities
i) HLC shall prominently display the Identity Card issued to him by the Bank while
dealing with the prospective customer (prospect) on behalf of the Bank. ii) HLCs should
handle with care their responsibilities particularly aspects like soliciting customers,
hours of calling, privacy of customer information and conveying correct information
about products on offer, etc.
iii) HLCs will not handle, on behalf of the Bank, any transaction for which they are not
iv) HLCs should not resort to intimidation or harassment of any kind, either verbal or
physical, against any person while dealing on behalf of the Bank. HLC will refrain from
action that could damage the integrity and reputation of the Bank.
DOs
Every HLC shall –
a) Adhere to extant instructions as specified in Bank’s fair practice code for lending.
b) Disseminate requisite information in respect of products offered by the Bank through
him and take into account, the needs of the prospect while recommending the specific
product.
c) Render necessary assistance to the prospect in complying with requirements for
d) Not enter the prospect’s residence / office against his / her wishes.
e) Respect the prospect’s privacy.
f) If the prospect is not present and only family members / office persons are present at
the time of the visit, end the visit with a request for the prospect to call back.
g) Provide his / her telephone number or the concerned Bank office’s contact details, if
asked for by the customer.
h) Limit discussions with the prospect to the business on hand – Maintain a professional
distance.
i) Any communication sent to the prospect should be only in the mode and format
approved by the Bank.
j) Normally discuss the prospect’s interest only with the prospect or any other individual
/ family’s accountant / Secretary / spouse authorized by the prospect. k) Be properly
dressed.
Don’ts
HLC shall not –
a) Solicit or procure any business without holding valid authority for this purpose.
b) Induce the prospect to omit any material information.
197
c) Induce the prospect to submit any wrong information or documents.
d) Solicit or procure or source any business / home loan or home Related loan applications
/ proposals from their relatives viz. spouse, siblings, parents, and children.
e) Behave in a discourteous manner with the prospect.
f) Offer different rates, advantages, terms and conditions other than those offered by the
Bank.
g) Mislead the prospect on any service / product offered.
h) Mislead the prospect about their business or organization’s name, or falsely represent
themselves.
i) Make any false / unauthorized commitment on behalf of the Bank for any Facility /
service.
j) Accept gifts or bribes of any kind from the prospects. If offered a bribe or payment of
any kind, he/she must report the offer to his/her management.
k) Share any customer information, in any form whatsoever, with any other person /
entity.
l) Violate this code.
m) Use professional status as SBI HLC for furthering personal relations with the customers.
n) Divulge unauthorized information, written or spoken, to any customer or any other
person.
o) Use obscene, profane, or abusive language and / or hold out any threats.
p) Use violent or any criminal means which may harm the reputation or property of the
borrower, guarantor, or any other person.
q) Act in any manner which will affect the reputation of the Bank.
198
AGREEMENT FOR UTILIZING THE SERVICES OF SERVICE PROVIDER
AS CORPORATE AGENT TO DISTRIBUTE SBI HOME LOAN PRODUCTS
TO POTENTIAL CUSTOMERS
BETWEEN
State Bank of India, RE Housing Business Department, Local Head Office,------

----
AND
-----------------------------
Date of Commencement: ---------------
Date of Expiry : -------------------
199
TABLE OF CONTENTS
AGREEMENT
RECITALS
1. DEFINITATIONS & INTERPRETATIONS
2. COMMENCEMENTS & TERM
3. SCOPE OF SERVICES
4. REPRESENTATIONS AND WARRANTIES
5. RESPONSIBILITIES OF THE BANK
6. RESPONSIBILITIES OF THE SERVICE PROVIDER
7. CONFIDENTIALITY
8. RELATIONSHIP BETWEEN THE PARTIES
9. SUB-CONTRACTING
10. FORCE MAJEURE
11. COMPLIANCE WITH LAWS
12. RIGHT TO AUDIT
13. FEES, TAXES DUTIES & PAYMENTS
14. GENERAL INDEMNITY
15. TERMINATION
16. CONTINGENCY PLANS & CONTINUITY ARRANGEMENTS
17. ARBITRATION
18. GOVERNING LAW & JURISDICTION
19. ENTIRE AGREEMENT
200
20. SEVERABILITY
21. NOTICES
22. MISCELLANEOUS
AGREEMENT
This agreement for Corporate agency for Home Loans (hereinafter

‘the Agreement’) made on the -- day of -----, two thousand and twenty --
Between
State Bank of India, Local Head Office--------- through its REH Business Unit
Department at ---------------------------- hereinafter referred to as "the Bank" which
expression shall unless repugnant to the context or meaning thereof shall include its
successors & assigns of the First Part
And
---------------------- incorporated under Indian Companies Act 1956 having its registered
office at ------------------------------- and principal place of business at --------------------------
---------------- hereinafter referred to as
“Service Provider” which expression shall unless repugnant to the context or meaning
thereof shall include its successor, executor & permitted assigns of the Second
Part.
The Bank and the Service Provider are sometimes individually referred to as a
"Party" and collectively as "Parties" throughout this Agreement, and the words
Party and Parties shall be construed accordingly.
201
RECITALS
WHEREAS
(i) The Bank is desirous of availing services for corporate agent to distribute its Home loan
products to potential customers willing to avail the loan under extant terms and
conditions.
(ii) The Bank has decided to utilize the services of the Service Provider for the said purpose
of distribution of Home Loan products and
(iii) The Service Provider has agreed to provide the services as may be required by the
Bank
NOW THEREFORE, in consideration of the mutual covenants, undertakings and

conditions set forth below, and for other valid consideration the acceptability
and sufficiency of which are hereby acknowledged, the Parties hereby agree as
follows:
1
DEFINITIONS &
INTERPRETATIONS
1.1.1 Capitalized Terms: The following capitalized terms, unless the context otherwise
requires, shall have the meaning set forth below for all purposes of this
Agreement:
1.1.2 "Agreement" means this agreement including all its Annexure, Schedules,
Appendix and all amendments therein agreed by the Parties in writing.
1.1.3 "Service" means services to be provided as per the requirements specified in the
Agreement and any other incidental services and other obligations of the Service
Provider covered under the Agreement.
202
1.2 Interpretations
1.2.1 Reference to a person includes any individual, firm, body corporate, association
(whether incorporated or not) and authority or agency (whether government, semi
government or local).
1.2.2 The singular includes the plural and vice-versa.
1.2.3 Reference to any gender includes each other gender.
1.2.4 The provisions of the contents table, headings, clause numbers, italics, bold print
and underlining is for ease of reference only and shall not affect the interpretation of
this Agreement.
1.2.5 The Schedules, Annexures and Appendices to this Agreement shall form part of this
Agreement.
1.2.6 A reference to any documents or agreements (and, where applicable, any of their respective
provisions) means those documents or agreements as amended, supplemented or
replaced from time to time provided they are amended, supplemented or replaced in
the manner envisaged in the relevant documents or agreements.
1.2.7 A reference to any statute, regulation, rule or other legislative provision includes any
amendment to the statutory modification or re-enactment or, legislative provisions
substituted for, and any statutory instrument issued under that statute, regulation, rule
or other legislative provision.
1.2.8 Any agreement, notice, consent, approval, disclosure or communication under or
pursuant to this Agreement is to be in writing.
2 .
COMMENCEMENT
& TERM
2.1 This Agreement shall commence from its date of execution mentioned above/ deemed to
have commenced from ------------ (Effective.Date),
2.2 This Agreement shall be in force for a period of three(3) year(s), unless terminated by
the Bank by notice in writing in accordance with the termination clauses of this
Agreement.
203
2.3 The Bank shall have the right at its discretion to renew this Agreement in writing, for a
further term of three (3) years on the same terms and conditions
2.4 Unless terminated earlier in accordance with this Agreement, the Agreement shall
come to an end on completion of the term specified in the Agreement or on expiration
of the renewed term.
3 SCOPE OF SERVICES:
3.1 The scope and nature of the work which the Service Provider has to provide to the
Bank (Services) is as follows:
3.1.1 Sourcing of potential clients who wish to avail Home loans from State Bank of India
under its extant terms and conditions.
3.1.2 Collection of documents pertaining to such loan accounts and advances from such client
and submitting them to the designated offices of SBI for processing. In addition, Service
Provider shall be provided access to Bank’s online application to source and upload
digitally, the loan proposals along with documents obtained from the applicants for the
Home Loan product and / or facilities related to the Home Loan product of the Bank.
3.1.3 Explaining and publicizing the Home loan products to the potential clients
3.1.4 Keeping track of the applications and updating the status to the clients.
3.1.5 Follow up with sanction authorities till full disbursement of the loan amount and/or
creation of EM (Equitable Mortgage).
3.1.6 Providing doorstep services to customers.
4
REPRESENTATION
S AND
WARRANTIES
4. 1 Each of the Parties represents and warrants in relation to itself to the other that:
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4.1.1 It has all requisite corporate power and authority to execute, deliver and perform
its obligations under this Agreement and has been fully authorized through
applicable corporate process to do so.
4.1.2 The person(s) signing this agreement on behalf of the Parties have the necessary
authority, and approval for execution of this document and to bind his/their respective
organization for due performance as set out in this Agreement. It has all necessary
statutory regulatory permissions, approvals and permits for the running and operation
of its business.
4.1.3 It has full right, title and interest in and to all software, copyrights, trade names,
trademarks, service marks, logos symbols and other proprietary marks (collectively
'IPR') (including appropriate limited right of use of those owned by any of its
vendors, affiliates or subcontractors) which it provides to the other Party, for use
related to the services to be provided under this Agreement, and that any IPR
provided by a Party does not infringe the IPR status of any third party.
4.1.4 It will provide such cooperation as the other Party reasonably requests in order to give
full effect to the provisions of this Agreement
.
4.1.5 The execution and performance of this Agreement by either of the Parties does not
and shall not violate any provision of any of the existing Agreement with any of
the party and any other third party.
4.2 Additional Representation and Warranties by Service Provider.

4.2.1 The Service Provider shall provide the Services and carry out its obligations under
the Agreement with due diligence, efficiency and economy, in accordance with
generally accepted techniques and practices used in the industry and with
professional standards recognized by international professional bodies and
shall observe sound management practices. It shall employ appropriate
advanced technology and safe and effective equipment, machinery, material and
methods.
4.2.2 The Service Provider has the requisite technical and other competence, sufficient,
suitable, qualified and experienced manpower/personnel and expertise in providing
the Services to the Bank.
4.2.3 The Service Provider shall duly intimate to the Bank immediately, the changes,
if any in the constitution of the Service Provider.
4.2.4 The services and products provided by the Service Provider to the Bank do not violate
or infringe any patent, copyright, trademarks, trade secrets or other intellectual
property rights of any third party.
4.2.5 The service provider to meticulously verify the antecedent, credentials and police
records of prospective employee before giving employment.
4.2.6 The Service provider shall ensure that all persons, employees, workers and other
individuals engaged by or sub-contracted by the Service Provider in rendering
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the Services under this Agreement have undergone proper background check,
police verification and other necessary due diligence checks to examine their
antecedence and ensure their suitability for such engagement. No person shall
be engaged by the Service provider unless such person is found to be suitable in
such verification and the Service Provider shall retain the records of such verification
and shall produce the same to the Bank as when requested.
5
RESPONSIBILITIES
OF THE BANK
5.1 Acknowledgement of the applications submitted by the Service provider and status
report on the application to the Service provider.
5.2 Intimation to the Service provider about the changes in documentation, rates of loans or
other regulatory requirements well in advance.
5.3 Timely payment of commissions, incentives and other payables to the Service Provider
for the services rendered.
5.4 Allow the staff, associates and clients of the Service Provider access to the premises and
officers of the Bank in connection with queries and business pertaining to the Home
loan product of the Bank.
6
RESPONSIBILITIES
OF THE SERVICE
PROVIDER
206
6.1 The Service provider will be responsible for sourcing and identification of the potential
customer.
6.2 The Service provider will be responsible for explanation of the product distributed to the
potential client.
6.3 The Service provider will be responsible for collection of all necessary documents from
the clients for K.Y.C and other documents as stipulated by the Bank and submit them
to the Bank for processing of the Home loans
6.4 The Service provider will also be responsible for collection of any additional documents
from the client that may be required by the Bank, post sanction and disbursal of the loan
amount.
6.5 The service provider to implement proper code of conduct for its employees for the
purpose.
6.6 The service provider will initiate enquiry/suitable action if any of its employees is found
or suspected to be involved in committing irregularities/fraud during
sourcing/sanction of the loan proposal, on reporting of such incidence by the Bank or
any of its office or such incidence comes to the knowledge of service provider.
6.7 The close relatives of the serving employees of the Bank shall not be empanelled as ------
- executives for sourcing of home loans. A suitable undertaking may be taken by -------
from candidate to this effect. Close relatives will include spouse, parents, siblings and
children.
7
CONFIDENTIALITY
7.1 For the purpose of this Agreement, Confidential Information shall mean (i) information
of all kinds, whether oral, written or otherwise recorded including, without
limitation, any analyses, compilations, forecasts, data, studies or other documents,
regarding the past, current or future affairs, business, plans or operations of a Party
to which the other Party will have access, (ii) the existence of the contemplated terms
and the fact that discussions or negotiations are taking place or have taken place
between the Parties concerning the contemplated terms, (iii) any and all information
regarding the contemplated terms and any agreements that may be entered into in
relation thereto and (iv) any customer details or other data received by a Party from
the other
Party or its customer(s) or otherwise shared between the Parties in connection with the
Service.
7.2 In consideration of each Party providing the other Party or its' representatives
with the Confidential Information, the Parties agree as follows:
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7 .2.1 Each Party shall keep confidential and shall not, directly or indirectly, disclose, except
as provided in sub-clauses below, in any manner whatsoever, in whole or in part,
the Confidential Information without the other Party's prior written consent.
7.2.2 Each Party shall hold the Confidential Information in confidence and shall exercise
all reasonable diligence in ensuring that the Confidential Information is not disclosed
to third parties and will refrain from using the Confidential Information for any purpose
whatsoever other than for the purposes of this Agreement or for the purpose for
which such information is supplied.
7.2.3 Notwithstanding the above, each Party may reveal the Confidential Information
to those of its representatives, those of its' holding company and those of its
subsidiaries who are involved in the negotiation or evaluation of the Project, and
shall procure and ensure that each of them complies with the obligation to keep the
Confidential Information secret, private and confidential and strictly observes the
terms of this Agreement.
7.2.4 The confidentiality obligation shall not apply to such portions of the Confidential
Information (other than the Customer details/ data of the Bank) which one of the
Parties can demonstrate (i) are or become generally available to the public other
than as a result of any breach of this Agreement, (ii) were in its possession on a
nonconfidential basis prior to the date hereof or (iii) have been rightfully received
from a third party after the date hereof without restriction on disclosure and without
breach of this Agreement, said third party being under no obligation of
confidentiality to the other Party with respect to such Confidential Information.
7.2.5 In the event that a Party becomes legally compelled pursuant to any Statutory or !
regulatory provision, court or arbitral decision, governmental order, or stock exchange
requirements to disclose any of the confidential Information, the compelled Party,
as far as possible, will provide the other Party with prompt written notice.
In any case, the compelled Party will furnish only that portion of the Confidential
Information which
is legally required and will exercise all reasonable efforts to obtain reliable assurance
that confidential treatment will be accorded to the Confidential Information.
7.2.6 In the event of termination or expiry of this Agreement, each Party shall either (i)
promptly destroy all copies of the written (including information in electronic form)
Confidential Information in its possession or that of its representatives; or (ii)
promptly deliver to the other Party at its own expense all copies of the written
Confidential Information in its possession or that of its representatives, provided,
however, that (i) no notes, memoranda, analyses, studies or other documents prepared
by it or its advisers in connection with the Services shall be returned or destroyed,
but they shall be disposed in accordance with any specific directions in this Agreement
or held and kept confidential, and that (ii) each Party shall be permitted to retain one
copy of the Confidential Information for the purposes of dispute resolution,
compliance with regulatory agency or authority and internal compliance procedures,
provided such copies being held and kept confidential.
7.2.7 By furnishing the Confidential Information, no Party makes an express or implied
representation or warranty as to the accuracy or completeness of the
Confidential Information that it has disclosed and each Party expressly disclaims any
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liability that may be based on the Confidential Information, errors therein or omissions
there from, save in the case of fraud or willful default.
7.3 The Service Provider shall not, without the Bank's prior written consent, disclose
confidential information, to any person other than a person employed by the Service
Provider in the performance of the Contract. Disclosure to any such employed person
shall be made in confidence and shall extend only so far, as may be necessary to
purposes of such performance
7.4 The Service Provider shall not, without the Bank’s prior written consent, make use of any
document or information received from the Bank except for purposes of performing
the services and obligations under this Agreement.
7.5 Any document received from the Bank shall remain the property of the Bank and shall
be returned (in all copies) to the Bank on completion of the Service Provider's
performance under the Agreement.
7.6 The obligations set out in this Article shall continue even after the termination/
expiry of this Agreement. Confidentiality obligations of the Service Provider in
respect of any customer data/ details of the Bank shall be absolute, unconditional
and without any time limit, irrespective of the expiry/ termination of the Agreement.
7.7 Service Provider agrees to indemnify and hereby keeps the Bank indemnified
against all actions, claims, loss, damages, Costs, Charges, expenses (including
Attorney / Advocate fees and legal expenses) which the Bank may suffer or incur on
account of breach of confidentiality obligations as per this Agreement by Service
Provider or its employees, agents, representatives, SubContractors. Service Provider
further agrees to make good the loss suffered by the Bank upon first demand by the
Bank which shall be final, conclusive and binding on Service Provider.
7.8 The service provider agrees to put in place board approved policy for retention of SBI
data and its purging.
8 RELATIONSHIP BETWEEN THE PARTIES.
8.1 It is specifically agreed that the Service Provider shall act as an independent .
service provider for Home loans and shall not be deemed to be the Agent of the Bank
except in respect of any other transactions/services which give rise to Principal-Agent
relationship by express agreement between the Parties.
8.2 Neither the Service Provider nor its employees, agents, representatives, Sub Contractors
shall hold out or represent as agents of the Bank.
8.3 None of the employees, representatives or agents of Service Provider shall be

entitled to claim permanent absorption or any other claim or benefit against the Bank.
209
8.4 This Agreement shall not be construed as joint venture. Each Party shall be responsible
for all its obligations towards its respective employees. No employee of any of the two
Parties shall claim to be employee of other Party.
8.5 All the obligations towards the employees of a Party including that on account of
personal accidents occurred while working in the premises of the other Party shall be
with the respective employer ·and not on the Party in whose premises the accident
occurred.
9 SUB-
CONTRACTING
9.1 No sub-contracting of any part of the services by the service provider shall be
allowedother than those specifically mentioned in this Agreement or agreed by the
Bank in writing.
9.2 The Service Provider agrees to obtain prior approval/consent of the Bank of the use of
Sub-contractors by the Service Provider for any part of the Services.
9.3 Before engaging any Sub-Contractor, the Service Provider shall carry out due diligence
process on sub-contracting/ subcontractor to the satisfaction of the Bank and
Bank should have access to such records.
9.4 In the event of sub-contracting the Service Provider shall ensure that suitable
documents including confidentiality agreement are obtained from the sub-
contractor and the Service Provider shall ensure that the secrecy and faith of Bank's
data/ processes is maintained.
9.5 Notwithstanding approval of the Bank for sub-contracting the Service Provider shall
remain liable to the Bank forall acts/omissions of subcontractors.
9.6 In respect of that part of the services where chain outsourcing and sub-contractors are
permitted by the Bank, the sub-contractor should have same level of obligations as that
of the Service Provider and the Service Provider agrees to obtain suitable documents in
this regard from the sub-contractor.
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10 FORCE
MAJEURE
10.1 Notwithstanding anything else contained in the Agreement, neither Party shall be
liable for any delay in performing its obligations herein if and to the extent that such
delay is the result of an event of Force Majeure.
10.2 For the purposes of this clause, 'Force Majeure' means and includes wars,
insurrections, revolution, civil disturbance, riots, . terrorist acts, public strikes,
hartal, bundh, fires, floods, epidemic, quarantine restrictions, freight embargoes,
declared general strikes in relevant industries, viz. Major Act of Government,
impeding reasonable performance of the Contractor and I or SubContractor but
does not include any foreseeable events, commercial considerations or those involving
fault or negligence on the part of the party claiming Force Majeure.
10.3 If a Force Majeure situation arises, the Service Provider shall promptly notify the Bank
inwriting of such conditions, the cause thereof and the likely duration of the delay.
Unless otherwise directed by the Bank in writing, the Service Provider shall continue
to perform its obligations under the Agreement as far as reasonably practical, and
shall seek all reasonable alternative means for performance not prevented by the
Force Majeure event.
10.4 If the event of Force Majeure continues for a period more than 30 days, the Bank shall
be entitled to terminate this Agreement at any time thereafter. Neither party shall
have any penal liability to the other in respect of the termination of this Contract as
a result of an Event of Force Majeure. However Service Provider shall be entitled
to receive payments for all services actually rendered up to the date of the
termination of this Agreement.
11 COMPLIANCE
WITH LAWS
11.1 Service Provider hereby agrees and declares that it shall be the sole responsibility of
Service Provider to comply with the provisions of all the applicable laws, concerning
or in relation to rendering of Services by Service Provider as envisaged under this
agreement.
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11.2 Service Provider shall procure and maintain all necessary licenses permissions,
approvals from the relevant authorities under the applicable laws throughout the
currency of this Agreement
11.3 Service Provider shall be solely liable & responsible for compliance of applicable
Labour Laws in respect of its employees, agents, representatives and sub-
Contractors and in particular Laws relating to terminal benefits such as Pension,
Gratuity, Provident Fund, Bonus or other benefits to which they may be entitled
and the Laws relating to Contract Labour, Minimum Wages, etc., and the Bank
shall have no liability in these regards. Further, the Service provider would
indemnify/make good for the losses to the Bank for noncompliance or any claims
against the Bank arising out of any noncompliance as above.
12 RIGHT TO
AUDIT
12.1 It is agreed by and between the Parties that the Bank shall have the right to audit the
Equipment and Services anytime during the term of this Agreement. All costs for such
audit shall be borne by the Bank.
12.2 The bank shall have the right to conduct audits on the Service Provider whether by its
internal or external auditors, or by agents appointed to act on its behalf and to obtain
copies of any audit or review reports and findings made on the service provider in
conjunction with the services performed for the Bank.
12.3 It is agreed that the Bank shall have the access to all books, records and information
relevant to the Services available with the Service Provider.
12.4 The Parties agree that the Bank shall have the right, but without any obligation to
monitor and assess the Services to enable the Bank to take necessary corrective
measures, provided any such monitoring shall not amount to supervision of any of
the jobs of the Service Provider or the employees of the Service Provider.
12:5 The Bank should have the right to conduct surprise check of the
Service Provider’s activities in respect of the Services.
12.6 The Service Provider agrees that the Bank shall have the right to disclose the details
of this Agreement and the details of Services covered herein to the Reserve Bank
of India and Indian Banks Association.
12.7 The service provider agrees to allow the Reserve Bank of India or persons authorized
by it to access the documents, records of transactions, and other necessary
information stored or processed by the service provider in respect of this Agreement or
the Services.
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12.8 The Service Provider agrees to preserve the documents and data in respect of the
Services for such period in accordance with the legal/regulatory obligation of the
Bank in this regard.
12.9 The Service Provider agrees that the Complaints/feedback, if any received from the
customers of the Bank in respect of the Services by Service Providers shall be recorded
and Bank/Reserve Bank of India shall have access to such records and redressal of
customer complaints by the Service Provider.
13 FEES, TAXES
DUTIES &
PAYMENTS
13.1 Service Provider shall be paid fees and charges in the manner as may be decided from .
time to time between the Bank and Service provider subject to deduction of income
tax thereon wherever required under the provisions of the Income Tax Act by the Bank
13.1The fees and charges will be decided by mutual consultation between the Bank and
Service provider and will be intimated in writing to the Service provider by the Bank
and duly acknowledged by the service provider.
13.2 All other taxes including service tax, GST, duties and other charges which may be levied
shall be borne by the Service Provider and the Bank shall not be liable for the same.
13.3 All expenses stamp duty and other charges/expenses in connection with execution of
this Agreement shall be borne by Service Provider.
14 GENERAL
INDEMNITY
14.1 Service Provider agrees and hereby keeps the Bank indemnified against all claims,
actions, loss, damages, reputation loss, costs, expenses, charges, including legal
expenses (Attorney, Advocates fees included) which the Bank may suffer or
incur on account of any deficiency in Services rendered by Service Provider or
any acts of Commission / omission on the part of employees, agents,
representatives or Sub-Contractors of Service Provider. Service Provider agrees to
make good the loss suffered by the Bank on first demand made by the Bank in this
regard which shall be final conclusive and binding on Service Provider.
213
14.2 Service Provider further undertakes to promptly notify the bank in writing any
breach of obligation of the agreement by its employees or representatives including
confidentiality obligation and in such an event, the Bank will in addition to and without
prejudice to any other available remedies be entitled to immediate equitable relief
in
a Court of competent jurisdiction to protect its interest including injunctive relief.
14.3 The Service Provider shall be directly and vicariously liable to indemnify the
Bank in case of any misuse of data/information of the Bank by the Service Provider,
deliberate or otherwise.
14.4 The Service Provider shall indemnify and keep fully end effectively indemnified the
Bank against all costs, claims, damages, demands, expenses and liabilities of
whatsoever nature arising out of or in connection with all claims of infringement
of trade mark, patent, copyright, industrial design or any other intellectual property
rights of any third party arising from the Services or use of software or any other
product under this Agreement, subject to the following condition(s):
14.4.1The Bank shall promptly notify the Service Provider in writing of any allegations of
infringement of which it has notice;
14. 4.2The Bank shall not make any admission of claims causing prejudice to the
defense of the Service Provider against such claims without the Service
Provider's prior written consent
14 A Undertaking by Service Provider
The service provider agrees and undertakes that if after disbursement has been made
by the Bank in an account sourced by the service provider the customer migrates the
loan account to another lender within two years of such disbursement or first
disbursement, as the case may be, the service provider shall refund the entire
commission paid to the service provider in respect of such customer and the Bank shall
be entitled to adjust such amount against any commission that shall become due and
payable by the Bank to the service provider in respect of any other customer as may be
sourced by the service provider.
15.
TERMINATION
15.1 The Bank may, without prejudice to any other remedy for breach of contract, with
written notice of not less than thirty days sent to the Service Provider, terminate
the Agreement in whole or in part:
a) If the Service Provider fails to deliver any or all the obligations within the time period
specified in the Agreement, or any extension thereof granted by the Bank;
214
b) If the Service Provider fails to perform any other obligation(s) under the Agreement;
c) for any reasons which the Bank, at its sole discretion consider a fit and proper ground
for termination of the Agreement;
d) on the happening of any termination event mentioned herein above in this agreement;
e) for convenience; or
f) in the interest of the Bank.
15.2 The Bank shall have a right to terminate the agreement immediately by giving a notice
in writing to Service provider in the following eventualities:
15.2.1 If any Receiver/Liquidator is appointed in connection with the business of the Service
Provider or Service provider transfers substantial assets in favour of its creditors or any
orders/directions are issued by any Authority/Regulator which has the effect of
suspension of the business of Service Provider.
15.2.2 If Service Provider applies to the Court or passes a resolution for voluntary winding
up of Service provider or any other creditor/person files a petition for winding up or
dissolution of Service Provider.
15.2.3 If Service Provider, in reasonable opinion of the Bank, is unable to pay its debts or
discharge its liabilities in normal course of business.
15.2.4 If Service Provider is unable to render the services up to the mark as envisaged under
this agreement upon a reasonable assessment of
the circumstances by the Bank which affect rendering of the services by Service Provider
as envisaged under this agreement.
15.2.5 If any acts of commission or omission on the part of Service Provider or its agents,
employees, sub-contractors or representatives, in the reasonable opinion of the Bank
tantamount to fraud or prejudicial to the interest of the Bank or its customers.
15.2.6 If Service Provider is owned/controlled wholly/partly by any other Bank operating
in India.
15.3 In the event of the termination of the Agreement, Service Provider shall be liable and
responsible to return to the Bank all records, documents, data and information
including Confidential Information pertains to or relating to the Bank in its possession.
15.4 In the event of termination of the Agreement for any reason, Bank shall have the
right to
give suitable publicity to the same including advising the India Bank’s Association.
15.5 In the event of termination of the Agreement or on the expiry of the term/ renewed
term of this Agreement, the Service Provider shall render all reasonable assistance and
help to the Bank and any new contractor engaged by the Bank for the smooth switch
over and continuity of the Services or if so required by the Bank take all necessary
steps to bring the Services to a close in a prompt and orderly manner.
15.6 Upon termination or expiration of this Agreement, all rights and obligations of
the Parties hereunder shall cease, except:
215
a) such rights and obligations as may have accrued on the date of termination or
expiration;
b) the obligation of confidentiality; and

c) any right which a Party may have under the Application Law.
16 CONTINGENCY PLANS & CONTINUITY ARRANGEMENTS.
16.1 The Service Provider shall arrange and ensure proper contingency plans to meet any
unexpected obstruction to the Service Provider or any employees or subcontractors
of the Service Provider in rendering the Services or any part of the same under this
Agreement to the Bank.
16.2 The Service Provider agrees for the following continuity arrangements to ensure the
business continuity of the Bank.
16.2.1 In the event of this Agreement comes to end on account of

termination or by the expiry of the term/ renewed term of the Agreement or
otherwise, the Service Provider shall render all reasonable assistance and help to the
Bank and to any new contractor engaged by the Bank, for the smooth switch over and
continuity of the Services.
16.2.2 In the event of failure of the Service Provider to render the Service, without prejudice
to any other right the Bank shall have as per this Agreement, the Bank at its sole
discretion may make alternative arrangements for getting the Services from any
other source. And if the Bank gives a prior notice to the Service Provider before availing
such service from any other alternative source, the Service Provider shall be liable to
reimburse the expenses, if any, by the Bank in availing such services from the alternative
source.
16.2.3 The service provider to set out a proper BCP plan and to test, document and review it
periodically.
17 ARBITRATION
17.1 Any and all disputes, controversies and conflicts ("Disputes") arising out of this
Agreement or in connection with this Agreement or the performance or non
performance of the rights and obligations set forth herein, or the breach, termination,
216
invalidity or interpretation thereof shall be referred for arbitration in terms of
the Arbitration and Conciliation Act, 1996 (Arbitration Act) or any amendments
thereof.
Prior to submitting the Disputes to arbitration the parties shall make all endeavours to
settle the dispute/s through mutual negotiation and discussions. In the event
that the said dispute/s are not settled within 90 days of the arising thereof as evidenced
through the first written communication from any party notifying the other
regarding the disputes, the same shall finally be settled and determined by arbitration
as above.
17.2 The place of arbitration shall be at Mumbai and the language used in the arbitral
proceedings shall be English. Arbitration shall be conducted by a mutually
appointed sole arbitrator. If the Parties are unable to agree upon a sole Arbitrator,
each Party shall appoint one arbitrator and the two arbitrators so appointed by
the Parties shall appoint the third arbitrator, who shall be the Chairman of the Arbitral
Tribunal.
17.3 The arbitral award shall be in writing and subject to the provisions of the Arbitration
and Conciliation Act, 1996 Act shall be enforceable in any court of competent
jurisdiction.
17.4 Pending the submission to arbitration and thereafter, till the Arbitrator or the Arbitral
Tribunal renders the award or decision, the Parties shall, except in the event of
termination of this Agreement or in, the event of any interim order/award is granted
under the afore stated Act, continue to perform their obligations under this
Agreement.
18 GOVERNING LAW & JURJSDICTION
18.1 The Agreement shall be governed and construed in accordance with the Laws of
Republic of India.
18.2 The Parties agree to submit to the exclusive jurisdiction of the appropriate
court in Mumbai in connection with any dispute between the Parties under the
Agreement.
19 ENTIREAGREEMENT
19.1 This Agreement constitutes the entire agreement between the Parties with respect to the
subject matter hereof and supersedes all prior written agreements, undertakings,
understandings and negotiations, both written and oral, between the Parties with
respect to the subject matter of the Agreement, except which are expressly annexed
or attached to this Agreement arid saved by this Agreement. No representation,
inducement, promise, understanding, condition or warranty not set forth herein has
been made or relied upon by any Party hereto.
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20 SEVERABILITY
20.1 If any part or any provision of this Agreement is or becomes illegal, invalid or
unenforceable, that part or provision shall be ineffective to the extent of such invalidity
or unenforceability only, without in anyway affecting the validity or enforceability of
the remaining parts of said provision or the remaining provisions of this Agreement.
The Parties hereby agree to attempt to substitute any invalid or unenforceable provision
with a valid or enforce able provision, which achieves to the greatest extent possible the
economic, legal and commercial objectives of the invalid or unenforceable provision.
21 NOTICES
21.1 Any notice, invoice, approval, advice, report or any other communication
required to-be given under this Agreement shall be in writing and may be given by
delivering the same by hand or sending the same by prepaid registered mail, telegram
or facsimile to the relevant address set for the below or such other address as each Party
may notify in writing to the other Party from time to time. Any such notice given as
afore said shall be deemed to be served or received at the time upon delivery (if
delivered by hand) or upon actual receipt (if given by telegram or facsimile) or seven
(7) clear days after posting (if sent by post).
21.2 A notice shall be effective when it is delivered or on the effective date of the notice,
whichever is later.
21.3 Address for communication to the Parties are as under:
21.3.1 To the Bank
State Bank of India
REH BU Department
-------------------
--------------------.
21.3.2 To Service Provider
------------------------
-----------------------
-----------------------
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22 MISCELLANEOUS
22.1 Any provision of this Agreement may be amended or waived, if, and only if such
amendment or waiver is in writing and signed, in the case
of an amendment by each party, or in this case of a waiver, by the Party against whom
the waiver is to be effective.
22..2 No failure or delay by any Party in exercising any right, power or privilege hereunder
shall operate as a waiver thereof nor shall any single or partial exercise of any other
right, power of privilege. The rights and remedies herein provided shall be cumulative
and not exclusive of any rights or remedies provided by Law.
22.3 Neither this Agreement nor any provision hereof is intended to confer upon any
person/s other than the Parties to this Agreement any rights or remedies hereunder.
22.4 The Service Provider shall execute and deliver such additional documents and perform
such additional actions, as may be necessary, appropriate or reasonably requested to
carry out or evidence the transactions contemplated hereby.
22.5 In case of any change in applicable laws that has an effect on the terms of this
Agreement, the Parties agree that the Agreement may be reviewed, and
if deemed necessary by the Parties, make necessary amendments to the
Agreement by mutual agreement in good faith.
22.6 If this Agreement is signed in counterparts, each counterpart shall be deemed to be an

original.
22.7 The Service Provider shall not assign or transfer all or any of its rights, benefits or
obligations under this Agreement without the approval of the Bank. The Bank
may, at any time, assign or transfer all or any of its rights, benefits and obligations
under this Agreement.
22.8 All plans, drawings, specifications, designs, reports and other documents
prepared by the Service Provider in the execution of the Agreement shall
become and remain the property of the Bank,
and before termination or expiration of this Agreement the Service Provider shall
deliver all such documents; prepared under this Agreement along with a detailed
inventory thereof,
to the Bank.
22.9 The Service Provider agrees that they shall not use the logo, trademark, copy rights
or other proprietary rights of the Bank in any advertisement or publicity materials
219
or any other written communication with any other party, without the prior
written
consent of the Bank.
IN WITNESS WHERE OF, the parties hereto have caused this

Agreement to be executed by their duly authorized representatives as of the date and
day first mentioned above.
State Bank of India Service Provider

By: By:
Name: Name :
Designation: --------------- Designation: -------------------

Date: ------------- Date: ----------------
WITNESS:
1.
2.
ANNEXURE•. SCHEDULE, ETC.
(Please provide the Annexure, Schedules, etc.)
a) The commission rates for Corporate HLCs having aggregate business booked of
Rs.1,000 Cr & above in a financial year
Annual Slabs Commission Card rate
(aggregate business
booked during the
Financial Year)
a. Rs.1,000 Cr & above 0.80 % +GST
but less than Rs. 2,000
Cr
b. Rs.2,000 Cr & above 0.85 % +GST
but less than Rs. 4,000
Cr
c. Rs.4,000 Cr & above 0.90% +GST
but less than Rs.6,000
Cr
220
d. Rs.6,000 Cr & above 0.95 % +GST
but less than Rs.8,000
Cr
e. Rs.8,000 Cr & above 1.00% +GST
b) The commission rates for sourcing Home Top Up Loans

Parameter Commission rate
If Top Up Loan is sourced As applicable to Home Loans on 1st

along with Home Loan disbursement
Proposal
If Top Up Loan is sourced At 0.20% of the loan amount on 1st
on stand- alone basis i.e., disbursement of Top Up Loan subject to
not along with Home Loan minimum of Rs,2,000/- and maximum of
Rs.40,000/- per loan proposal.
c) Additional pay-out for cross selling RiNn Raksha
Sl. Home Loan Limit Pay-out
1 Up to Rs.50 lacs Rs.4000/-

Above Rs.50 lacs and up to
2 Rs. 1.00 crore Rs.5000/-
3 Above Rs. 1.00 crore Rs. 6000/-
(Over and above the remuneration paid as commission on total loan
limit amount of both Loans- HL and Suraksha)
221
(BACK TO INDEX)
222
Annexure HL -Z (a)
SBI Home Loan Counselors (HLCs) - Code of Conduct and Responsibilities
(i) HLC shall prominently display the Identity Card issued to him by the Bank while dealing with
the prospective customer (prospect) on behalf of the Bank.
(ii) HLCs should handle with care their responsibilities particularly aspects like soliciting
customers, hours of calling, privacy of customer information and conveying correct information
about products on offer, etc.
(iii) HLCs will not handle, on behalf of the Bank, any transaction for which they are not
(iv) HLCs should not resort to intimidation or harassment of any kind, either verbal or physical,
against any person while dealing on behalf of the Bank. HLC will refrain from action that could
damage the integrity and reputation of the Bank.
DOs
Every HLC shall –
(a) Adhere to extant instructions as specified in Bank’s fair practice code for lending.
(b) Disseminate requisite information in respect of products offered by the Bank through him
and take into account, the needs of the prospect while recommending the specific
product.
(c) Render necessary assistance to the prospect in complying with requirements for
(d) Not enter the prospect’s residence / office against his / her wishes.
(e) Respect the prospect’s privacy.
(f) If the prospect is not present and only family members / office persons are present at the
time of the visit, end the visit with a request for the prospect to call back.
(g) Provide his / her telephone number or the concerned Bank office’s contact details, if
asked for by the customer.
(h) Limit discussions with the prospect to the business on hand – Maintain a professional
distance.
(i) Any communication sent to the prospect should be only in the mode and format approved
by the Bank.
(j) Normally discuss the prospect’s interest only with the prospect or any other individual /
family’s accountant / Secretary / spouse authorized by the prospect.
(k) Be properly dressed.
223
Don’ts
HLC shall not –
(a) Solicit or procure any business without holding valid authority for this purpose.
(b) Induce the prospect to omit any material information.
(c) Induce the prospect to submit any wrong information or documents.
(d) Solicit or Procure /or source any business / home loan or home Related loan
applications/proposals from their relatives viz. spouse, siblings, parents and
children.
(e) Behave in a discourteous manner with the prospect.
(f) Offer different rates, advantages, terms and conditions other than those offered by
the Bank.
(g) Mislead the prospect on any service / product offered.
(h) Mislead the prospect about their business or organization’s name, or falsely
represent themselves.
(i) Make any false / unauthorized commitment on behalf of the Bank for any
Facility/service.
(j) Accept gifts or bribes of any kind from the prospects. If offered a bribe or payment
of any kind, he/she must report the offer to his/her management. (j ) Share any
customer information, in any form whatsoever, with any other person / entity.
(k) Violate this code.
(l) Use professional status as SBI HLC for furthering personal relations with the
customers.
(m) Divulge unauthorized information, written or spoken, to any customer or any other
person.
(n) Use obscene, profane or abusive language and / or hold out any threats.
(o) Use violent or any criminal means which may harm the reputation or property of the
borrower, guarantor or any other person.
(p) Act in any manner which will affect the reputation of the Bank.
(BACK TO INDEX)
224
Annexure HL-AA
Format of Identity Card for SBI Home Loan Counselor
Identity Card must be laminated
Front Side Back Side
HLC No. - (Year / Running No. as per

HLC Register)
NON-EMPLOYEE IDENTITY
CARD
SBI HOME LOAN COUNSELOR Telephone No. of the Card Holder -
(EMPANELLED WITH SBI
Regional Office______
Valid Till – (date in bold letters) Issued by State Bank of
India,Regional
NAME - (Full name in BOLD Office-----------, Region No-
Administrative Office-------------
CAPITAL Letters )
Latest Full Address of the Regional Office

stamp size
photograph
Telephone No. of the Regional Office
HLCID No.
Signature of Card Holder
Date of Issue -
(Warning –This card has been issued
only for the purpose of identification while
providing Home Loan Counseling
Services on behalf of State Bank of India
during the validity period mentioned
above. Card holder is NOT AN
EMPLOYEE of State Bank of India. He
/She has been empanelled with SBI for
providing Home Loan Counseling
services to customers. Use of this card
for identification at other places is
prohibited by State Bank of India.)
Signature of Authorised Signatory
(BACK TO INDEX)
225
Annexure HL-AB
Format of HLC Empanelment Register
Da Finan H Na Ad HL Dat Business Comm Date of

te cial L me dr C e Sourced issi on renewal/termination
Year C of es Co upt during Paid to of empanelment.(In
of ID HL s nta o empanelme HLC case of renewal
empa C of ct whi nt during please make a fresh
nel ch entry in the register.
HL No. empan
ment em Original
C el
pa Financial Year of
nel ment
Empanelment and
me HLC
nt is No.to be retained at
vali the
d time of renewal of
live empanelment.)
Rene Terminatio
wal n
Amou
No.
nt Da Wheth
of
, te er
cas
(Rs.L I’Card
es
ac) surren
der ed
?
(BACK TO INDEX)
226
Annexure HL-AC
Control cards on the following format should be compiled in respect of all Home Loan Accounts
and maintained in serial order in a separate file till full disbursement and alongwith security
documents thereafter, for facilitating verification by the Inspecting Officials/Controllers etc.
A/c. No.
Name of the borrower(s) (i) Shri/Smt./Kum
(ii) Shri/Smt./Kum.
Contact Number Office :
Residence:
Mobile No.
E mail add:
Purpose
Loan amount Rs.
Date of sanction
Details of property Land admeasuring …..in
Sy.No….at……(location of property)
Building No…. at……(address of the
building)admeasuring..sq.ft. (single/two
storeyed building)
Flat No…..at…………..(address of flat)
including undivided share of land…..(area of
undivided share of land)
Land mark for identification of
property
Lawyer’s report Advocate Dated
Valuation report Advocate Dated
Project cost Rs.
E.M. Recital folio No.
Insurance policy & Rs. valid upto
Insurance Reg. folio No.
Documents due for revival on
Collateral security
Name of Guarantor and Shri/Smt./Kum.
NetWorth
Pre-sanction survey conducted Asst./Dy.Manager (Advances)/Manager (PBD)
by
227
Pre sanction survey conducted 1. Borrower’s residence on :
at (verified the proof of residence and proof of
identity and found them to be in order.) 2.
Borrower’s office*/work place on:
3. Proposed property on :
4. Guarantor’s residence on*:
(* if the Sanctioning Authority deems it
necessary)
Signature of the official

Date of Date of request Date of Signature and comments
engineer’s for stage-wise inspection of the official on the
certificate disbursement present stage of
regarding construction and
stage other remarks
completion
Final Completion certificate Photograph of the property obtained

obtained from the engineer : Yes/No
Yes/No
Inspection after final completion Date By Signature
(before final disbursement)
regarding completion of
construction as per plans and
approvals submitted to the
Bank
Post sanction inspection
Date Signature of Remarks
inspecting
official
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228
Annexure / HL- AD
FORWARDING LETTER TO BUILDERS / URBAN DEVELOPMENT

AUTHORITY/HOUSING SOCIETY / SELLER
Registered AD
M/s/Mr./Mrs/Kum.…………………………….
………………………………..
Dear Sir,
REFERENCE: YOUR ALLOTMENT LETTER NO.
………DATED…………….. / AGREEMENT OF SALE DATED …………
…………………………………(details of plot of land) in…………………………….(name and
address of the project)/Agreement of Sale dated the………… for sale of
………………………..(details of plot of land/flat/house proposed to be sold under the agreement),
we forward herewith on behalf of Shri/Smt./Kum…………………………. our cheque/demand
draft/RTGS/NEFT No…………..dated……………..for
Rs………….(Rupees …………………..only), drawn in your favour for credit of your
Account No………………………. maintained with………………(Name of
Bank)…………………….(Name of Branch) being the cost of plot of land/flat/house
allotted/proposed to be sold to Shri/Smt./Kum………………………….as per details furnished
above. Please forward to us your stamped receipt for the amount immediately on receipt.
2. Please note that the amount is to be appropriated specifically towards the cost of plot of land
allotted/flat/house to be sold as above and should not be appropriated by you towards or set off
against any other debit or liability due or owing to you by
Shri/Smt./Kum………………………..(Name of the borrower). Please note that the Bank will
have the right to call back the amount if you fail to complete the formalities for allotment/sale of the
plot of land/flat/house including registration formalities on receipt of the proceeds of our
cheque/demand draft mentioned above. If the proposed
allotment/sale of plot of land/flat/house fails to materialize within a reasonable time, for reasons
whatsoever, you should arrange to return our cheque/demand draft directly to us immediately.
Further, refunds, if any, including any payment towards interest etc. should be made by means of
crossed cheque/demand draft favouring Shri/Smt./ Kum………………………….Loan Account
No……………State Bank of
3. Please note to advise us full particulars of allotment of plot of land/flat/house/sale of plot of
land as above on completion of registration of the property in the name of
Shri/Smt./Kum………………………..
Yours faithfully,
Branch Manager
(BACK TO INDEX)
229
Annexure HL-AE
PERSONAL BANKING : HOME LOANS CONTROL REPORT:

i)LOAN AMOUNT Rs. (ii) DATE OF SANCTION :
SHRI/SMT./KUM.……………………………………………AND
SHRI/SMT./KUM…………………………………………….
I advise having sanctioned a Home Loan of Rs…………..

(Rupees…………………………………………………………….only) to the above borrower (s) under
Regular/ ‘SBI-Realty’/ ‘SBI-Flexi’/’SBI-Maxgain’/NRI/ ‘Gram Niwas’/ SBI Privilege /Shaurya Home
Loan scheme, as per details furnished below :
(Rs. in lacs)
Name of the Borrower(s) 1.Shri/Smt./Kum…………(Age :…. Yrs.)
(Net Worth Rs. l)
2.Shri/Smt.Kum………… (Age:…. Yrs)
(Net Worth Rs. )
Occupation/Profession/Activity 1.
2.
Name of the Guarantor (if Shri/Smt.Kum………… (Age:…. Yrs)
applicable) (Net Worth Rs. )
Purpose (tick whichever is (i) Purchase/construction of new
applicable) house/flat
(ii) Purchase of an existing house/flat
(age of house/flat : years)
(iii) Repairs/renovations of an existing
house/flat,
(iv) Extension of existing house
(v) Purchase of a plot of land for
construction of house
(vi) Purchase of furnishings/consumer
durables as part of project cost
(vii) Take-over of Home Loan from……
Details of property proposed to Land admeasuring…….in Sy.No.
be purchased/ constructed / ……at…………….(location of property)
taken-over(relevant particulars
to be filled in) Building No……..at…………….(address of the
building) admeasuring …..sq.ft (single/multi
storeyed)
Flat No…..at ……………(address of flat)

including undivided share of land……(area of
undivided share of land)
230
Project Cost Cost of land : Rs.
Cost of construction : Rs.
Cost of purchase : Rs.
Pre-EMI capitalization : Rs. Present o/s (in
case of take over)
Total : Rs.
Margin Rs. ( …. %)
LTV Ratio …………%

Upfront premium, if Rs.
any, payable to SBI Life
for Optional Group Insurance
Cover
Pre-EMI interest proposed to be Rs.
capitalized, if any
Maximum eligibility based on Rs.
project cost
Net Monthly Income/Net Annual 1.Rs.

Income (Source to be (source: …………………)
mentioned i.e. Salary Certificate 2. Rs.
for ……..(month)/ I.T.Return for (source :……………………)
Ass. Yr: Total Rs.
Proof of other income etc.
Maximum eligibility based on Rs. (EMI/NMI Ratio….)
income
Amount of Loan Rs.
Pre-sanction inspection By Asst. Manager (Adv.) /Manager (PBD)
on…………….and entry made in Inspection
Register.
Disbursement (tick the relevant a) Direct to builder in lump sum/in
portion) stages by issue of ‘Account Payee’
Banker’s chequefavouring. the
builder, duly incorporating account
no. and name of banker of the
builder, directly/will be directly
dispatched to the builder by
registered/speed post.( in case of
purchase/construction of flats)
b) Credit of loan proceeds to the SB/CA
account in stages based on actual
progress in construction, submission
of certificate from the Engineer,
receipts etc.
231
Rate of interest ……
Repayment In……EMIs of Rs. (actual amount) each

commencing w.e.f.
EMI/NMI ratio (%)

Mode of repayment Check-off/ECS/SI/PDC
Pre-EMI interest (i) Will be serviced at monthly intervals
(PDCs obtained covering the
moratorium period)
(ii) Proposed to be capitalized
Processing fees ……% i.e. Rs.
recovered on :
Details of security Equitable mortgage of……………….(area of
land) in Sy. No. (address of property ) and
building No……./under construction/ Flat No.
….at ….(address of flat) with undivided share of
land….. (area) in the name of
Shri/Smt./Kum……………. and
Shri./Smt./Kum…………………conservatively
valued at Rs. by empanelled valuer on….
(Search conducted by empanelled lawyer
on……………………….)
Collateral security (furnish full

details)
Interim Security, if any (furnish

full details)
Interim guarantee Shri. (Net worth : Rs. )
Opinion report compiled on Yes
borrower(s)/guarantor based on
Assets & Liabilities statement
dt…)
232
Documents 1.Application dt.
obtained(delete the 2.Salary certificate/I.T.Returns/other proof of
item not applicable) income -……….. (furnish details)
3Form 16/I.T.Returns of borrower/guarantors
4.Title/Sale Deed/Agreement of Sale/allotment
letter/Non encumbrance certificate for 13
years/land tax receipt/building tax
receipt/possession certificate 5.Lawyer’s report
dt.
6.Valuation report.dt.
7.Arrangement letter dt.
8.Home Loan Agreement dt.
9.Guarantee Agreement dt.
10.Agreement to Mortgage dt.*
(we note to follow up the matter to ensure
creation of equitable mortgage in time)
Insurance Insured/will be insured on completion of

construction of house/flat. against risk of fire, riot,
earthquakes, lightning, floods etc. for the full
market value of the property or limit sanctioned,
whichever is higher, in the joint names of the
borrower and the Bank
Confirmation regarding Adhered to
adherence to KYC norms
CRA rating and present position
of existing accounts, if any (i.e.
purpose, facility, date of
sanction, limit, DP, o/s and
irregularity)
We note to obtain and keep on record the original receipts from the builders/suppliers/contractor in
respect of payments made to them. We note to disburse instalments only after obtaining Engineer’s
certificate regarding stage-wise progress of construction based on site inspection.
Submitted for control, please.
Yours faithfully,
Branch Manager/Chief Manager/Asst. General Manager
(BACK TO INDEX)
233
Annexure HL-AF-I
PROPOSAL FORMATS FOR CONCESSIONS / RELAXATIONS FOR TIED-UP PROJECTS
PROPOSAL SEEKING CONCESSION IN INTEREST RATES AND/OR RELAXATION
IN OTHER TERMS
(Please arrange to e mail the proposal with enclosures to : agm.homeloans@sbi.co.in
Branch
Circle
(Rs. in cr.)
Sl.N Parameter Particulars
o.
1 Name of the Builder
and
address(including
website address, if
any)
2 Name of the project
and location
3 Whether new tie-up
or renewal of MOU
4 Year of
establishment
5 Constitution Pvt. Ltd. /Public Ltd. Co.
6 Comments
regarding due
diligence and
approval of builder,
as per extant
instructions
7 Status of search
report certifying
clear,
absolute and
marketable title of
the builder
8 Status of receipt of
approvals from
Local
Bodies/Urban
Development
Authority
234
9 Whether the builder
has incurred any
losses during the
last 3
financial years
10 Highlights of
the
builder/project
i.e.CRISIL/ICRA
rating of the
project/builder, ISO
Certification etc.
11 Details of Credit Name of the Details of Credit Facility
facilities, if any, Bank/ Type Date of Amount
availed Financial
by the builder for Institution sanction (Rs.in

execution of the Cr.)
above project.
12 Whether the above

project is fully funded,
so that the builder will
not face any financial
crunch to complete
the project in the
stipulated time
schedule.
13 Details of the past /
present/ future
projects of the builder
14 Whether the builder
had completed their
earlier projects with in
time schedule. If not
period of delay and
reasons for the delay
15 Length of existing
relationship
Existing Connection
Details of Fund Based Name of the
and Non Fund Based Branch
235
limits, if any, enjoyed Fund Based
with our Bank
Non Fund Based
CRA rating
IRAC classification
Deposit Connections Demand

Deposits
Term Deposits
16 Business booked Name of the Anticipated Actual

under the existing tie- project business business
up arrangement potential booked
during
the last
year
Total
17 Proposed
Concessions /
Relaxations
Interest Rates Card Rates /Extant Proposed concessions /
norms Relaxations
18 Interest rates quoted Name of the Bank Interest rates quoted

by our competitors
i. ii. iii.
19 Brief details of the Type No. of Average Total

Project. of flat/ flats/house price per
house flat/house
236
Total project
value
20 Anticipated business
21 Brief comments on
opportunities for
crossselling of SBI
Cards/
SBI Mutual Fund
Schemes/SBI Life
insurance products/
Other P-segment Loan
products e.g.
Car/Education/
Personal
Loans/Deposit
products
22 Mode of repayment Check-off facility/ECS/SI/PDC
23 Justification for the concessions proposed and recommendations
24 It will be ensured that the concessions proposed under the above tie-up will
not be clubbed with concessions available under ‘Plus’ Schemes, tie-ups with
Builders, special pricing structure for High Value Housing Loans,
festival/mega bonanza offers, fairs/exhibitions/other promotional campaigns
etc. All other terms and conditions of the Scheme will be complied with.
Chief General Manager

Local Head Office,
…………………..
Date :
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237
Annexure HL-AF II
HIGH VALUE HOME LOANS
PROPOSAL SEEKING CONCESSION IN INTEREST RATES AND/OR RELAXATION
IN OTHER CASES
(Please arrange to e mail the proposal with enclosures to: agm.homeloans@sbi.co.in)
Branch /RACPC
Circle
(Rs. in cr.)
Sl.N Parameter Particulars
o.
1 Name of the
prospective borrower
2 Resident/Non-
Resident/Person of
Indian
Origin
3 Profession/Occupation
4 Whether new/existing
customer
5 Brief profile on the
borrower including
value of existing
connections
6 Length of existing
relationship
7 Existing Connection Name of the
Details of Fund Based Branch
and Non Fund Based Fund Based
limits, if any, enjoyed
by the firms/companies
in which the borrower is
a director/partner with
our
Bank
Non Fund Based
CRA rating
IRAC classification
238
Deposit Connections Demand Deposits
Term Deposits
Details of existing Facility Date of Limit EMI IRAC

P- sanction status
segment loans, if any
8 Purpose
9 Full details of property

to be
purchased/constructed.
i.e. Location, area in
sq.ft,
Vulue in Rs. per sq.ft.
etc.,
10 Whether the proposed
house is applicant’s
first house, if not, give
details.
11 Brief details of Project cost
proposed loan
Less LTV ( %)
Eligible Loan
Net Monthly Income

(NMI)/Net Annual
Income
(NAI)
EMI/NMI Ratio EMI towards existing loan(s) : Rs.
EMI towards proposed loan : Rs. Total EMI
: Rs.
Rate of Intetrest
Repayment period
Mode of repayment Check-off facility/ECS/SI/PDC
12 Proposed Concessions / Relaxations
Parameter Card Rates /Extant Concessions /

norms Relaxations sought
239
13 Justification for the concessions proposed and recommendations
14 It will be ensured that the concessions proposed under the above tie-up
will not be clubbed with concessions available under ‘Plus’ Schemes, tie-
ups with Builders, special pricing structure for High Value Housing Loans,
festival/mega bonanza offers, fairs/exhibitions/other promotional
campaigns etc. All other terms and conditions of the Housing Loans will
be complied with
Chief General Manager

Local Head Office,
…………………..
Date :
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240
Annexure HL-AG
Under Certificate of Posting
State Bank of India

……………………Branch
Shri/Smt./Kum………………………… ………………………………………….
No. Dated :
Dear Sir/Madam,
Your…………………Loan A/c No…………………………..with us
Please refer to your above loan account with our Branch.
2. With a view to discourage irregularity/overdues in loan account either on account of non payment
of EMI for whatever reason or outstandings in the overdraft account exceeding the drawing power,
it has been decided to levy enhanced interest rate (hereinafter referred to as “ penal rate of interest”)
at the following rates.
i) Term Loans/Demand Loans

Penal interest @2% on the overdue amount for the period of default, over and above the applicable
rate will be charged if the EMIs remain unpaid for a period of 30 days from the due date, for any
areason, including a bounced cheque.
ii) Overdrafts:
In the case of an overdraft account, penal interest @2% on the overdue amount for the period of
default, over and above the applicable rate will be charged from the day the account is rendered
irregular.
3. Accordingly, we request you to ensure that your loan account (s) with us do not become irregular,
for any reason whatsoever.
Yours faithfully,
AGM (RACPC) / Branch Manager.
(BACK TO INDEX)
241
Anneuxre HL-AH
Under Certificate of Posting

State Bank of India
……………………Branch
Shri/Smt./Kum………………………… ………………………………………….
No. Dated :
Dear Sir/Madam,
Your…………………Loan A/c No…………………………..with us
Equated Monthly Instalment (EMI) for the month of………..in respect of your captioned account,
which was due on……………(date) has not yet been remitted, which resulted in irregularity in your
account*
Your above overdraft account became irregular on……….. (date)*
2. As you are aware, irregularity in the account attracts a penal interest @ 2% on the overdue
amount for the period of default. With a view to avoid penal interest, please arrange to deposit an
amount of Rs. (*Amount of EMI/ or irregularity) on or before……………..(date) failing which
penal interest @ 2% on the overdue amount will be levied, over and above the applicable rate of
interest, for the period the account remains irregular.
Yours faithfully,
AGM (RACPC) / Branch Manager
* delete whichever is not applicable
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242
FORM NO.E-5 Annexure HL-AI
MODEL MANDATE FORM

ELECTRONIC CLEARING SERVICE (DEBIT CLEARING)
The Manager Copy to the User

(Bank Name)…………………………… (Branch Company
Name)……………………….. Name………………………
(Address)……………………………….. ………..
Telephone No………………………..
Address……………………
……………………………
I hereby authorize you to debit my account for ………………………..
making payment to …………………………(User Co. Telephone
Name) through ECS(Debit) clearing as per the details No.……………………. given
as under.
A.9-DIGIT CODE NUMBER OF THE BANK & BRANCH

:
(Appearing on the MICR Cheque issued by the bank)
B.ACCOUNT TYPE
(S.B.Account/ Currrent Account or Cash Credit)
C. ACCOUNT NUMBER
Name of Date Periodicity Amount of Number of

the of installment installments/
M/BiM/Qly/etc.)
Scheme effect /Amt of bill Valid up to (in
with upper case of utility
limit bills)
D. Date of effect:
I hereby declare that the particulars given above are correct and complete. If the transaction is
delayed or not effected at all for reasons of incomplete or incorrect information, I would not hold
243
the user institution responsible. I have read the option invitation letter and agree to discharge the
responsibility expected of me as a participant under the scheme.
(………………………………)
Date Signature of the Customer.
Certified that the particulars furnished above are correct as per our records.
(Bank’s Stamp)
……………………………………………
Date Signature of the Authorized official from the Bank
(Note:- Mandate to be obtained in 3 copies, Original for Bank, One for User Co and other for
customer)
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244
Annexure HL-AJ
One time option for existing floating rate customers to switch over to current rate Format
of Option Letter
To:
State Bank of India
________________
Dear Sir,

ONE TIME OPTION TO SWITCH TO
CURRENT INTEREST RATE STRUCTURE
I/We invite a reference to the home loan availed by me/us from the Bank and the loan documents
viz. Arrangement Letter, Loan Agreement etc. executed by me/us on …………….. (date) in respect
of our Home Loan account no………………………..having current outstanding of Rs………………..
(Rupees………………………………….) only. Interest is payable on the loan at the rate linked to
SBAR/Base Rate/MCLR/EBLR as mentioned in the arrangement letter.
2. I/We understand that State Bank of India is providing an one-time option to existing Home
Loan borrowers to switch over to current card interest rate. The effective rate of Interest on the loan
outstanding will be charged at the rate of ……% (spread) above RBI’s Repo Rate which is …. % p.
a as on 01st day of current calendar quarter. The present effective rate of interest being …% p. a
calculated on daily balance of the loan amount at monthly rests, subject to the interest rate reset
on the 1st day of every calendar quarter, on the basis of the prevailing RBI Repo Rate. The spread
is sum of Credit Risk Premium of ……% and other cost including operating cost. The Bank shall at
any time and from time to time be entitled to change Credit Risk Premium when borrower’s credit
assessment undergoes change. Also, other cost including operating cost can be altered periodically
at Bank’s discretion on payment of one time switchover fee of Rs..………… plus applicable taxes
I/We further, enclose a debit note/cheque no……………… dated……………… for Rs……………/
towards payment of one-time switch-over fee. [Strike-out the clause whichever is not applicable]
3. All the other terms and conditions, I/We had agreed to, while availing the said Home Loan
will remain unchanged. I/We request you to change the interest rate structure in my above said
Home Loan account with effect from ………………(date). I/We also undertake to replace/change
the PDCs and/or mandate for ECS/S.I. earlier given to the Bank for repayment of loan.
Yours faithfully,
Borrower (s) Place: Date:
Term and conditions stated in this letter are accepted by me/us as a guarantor (s).
Guarantor (s) Place: Date: Term and conditions stated in this letter are accepted by me/us as a
guarantor (s).
Guarantor (s) Place: Date:
(BACK TO INDEX)
245
Annexure HL- AK
One time option for existing fixed rate customers to switch over to current floating rate
Format of Option Letter
To:
State Bank of India
________________
Dear Sir,

ONE TIME OPTION TO SWITCH-OVER TO
CURRENT FLOATING INTEREST RATE STRUCTURE
I/We invite a reference to the home loan availed by me/us from the Bank and the loan documents
viz. Arrangement Letter, Loan Agreement etc. executed by me/us on …………….. (date) in respect
of our Fixed Interest Rate Home Loan account no………………………..having current outstanding
of Rs………………..
(Rupees………………………………….) only. Interest is payable on the said loan at the fixed
interest rate subject to the interest rate reset at the end of every two/three/five years as mentioned
in the arrangement letter.
2. I/We understand that State Bank of India is providing a one-time option to existing Fixed
Interest Rate Home Loan borrowers to switch over to current floating card interest rate. The
effective rate of Interest on the loan outstanding will be charged at the rate of ……% (spread) above
RBI’s Repo Rate which is …. % p. a as on 01st day of current calendar quarter. The present
effective rate of interest being …% p. a calculated on daily balance of the loan amount at monthly
rests, subject to the interest rate reset on the 1st day of every calendar quarter, on the basis of the
prevailing RBI Repo Rate. The spread is sum of Credit Risk Premium of ……% and other cost
including operating cost. The Bank shall at any time and from time to time be entitled to change
Credit Risk Premium when borrower’s credit assessment undergoes change. Also, other cost
including operating cost can be altered periodically at Bank’s discretion., on payment of one time
switch-over fee of Rs..………….
3. In respect of my/our Home Loan, I/We wish to exercise the option to switch over to current
floating interest rate structure mentioned as above. I/We further, enclose a debit note/cheque
no………………dated……………… for Rs……………/ as payment for one time switch-over fee and
request the Bank to do the needful. I/We also authorize the Bank to open the Home Loan account
with new number by transferring the outstanding in the existing Home Loan account with same
Drawing Power, Tenor, EMI and Interest Rate structure stated in Para-2 above.
4. I/We hereby declare and confirm that all the existing securities created by me/us for my/our
aforesaid Home Loan account will operate as a continuing security and will hold good, valid and
enforceable despite the change in account number and interest rate structure as above. I/We
acknowledge my/our liability to the Bank for the amount outstanding in the Home Loan account
together with interest, costs and expenses as per documents executed by me/us. I/We request you
to change the interest rate structure in my above said Home Loan account with effect from
246
………………(date). I/We also undertake to replace/change the PDCs and/or mandate for ECS/S.I.
earlier given to the Bank for repayment of loan due to change in account number.
Yours faithfully,
Borrower (s) Place:

Date:
Term and conditions stated in this letter are accepted by me/us as a guarantor (s) and the
Guarantee documents/Security documents executed by me/us will continue to be valid and
enforceable.
Guarantor (s) Place:

Date:
(BACK TO INDEX)
247
Annexure HL-AL
(To be stamped as an agreement in accordance with Stamp Act in force in the State in which this
document is executed. Not to be attested.)
GUARANTEE AGREEMENT FOR SBI HOME TOP UP LOAN
Place :
Date :
The…..………
STATE BANK OF INDIA
…………………………
Dear Sir,
In consideration of the State Bank of India (hereinafter referred to as “the State Bank”) having
agreed to grant/granted at my/our request *SBI Home Top Up Loan Limit /’SBI
Maxgain’(on Overdraft basis) of Rs…………….. (Rupees
………………...….………………………………..) by way of loan to
Shri/Smt/.Kum………………………………Son of /wife of/daughter of Shri ………………….
(Thereinafter referred to as “the Borrower”) for the purpose of
…………………………………………...
……………………… and Shri/Smt/Kum………………………….….. son of /wife of/ daughter of Shri
……………………………………………. residing at ……………………
…………………………… hereby guarantee repayment of all money at any time payable by the
Borrower to the Bank in respect of the said loan made to the Borrower with interest thereon and
the due performance and observance by the Borrower of the terms pertaining to the loan including
the Loan Agreement dated………… executed by the Borrower in favour of the State Bank and the
terms and conditions contained in the agreement letter dated ………….. issued by the State Bank
to the borrower (hereinafter called the said agreement) and the payment of all costs and expenses
incurred by the Bank in relation thereto and I/we also agree to pay and make good to the Bank on
demand all losses, costs, damages and expenses occasion to the Bank by reason of non payment
of the said monies, cost and expenses or any part thereof or the breach, non-performance or non-
observance of any of the terms under the said agreement as aforesaid, subject to the terms and
conditions hereinafter contained:
That my/our liability under this guarantee is co-extensive with that of the Borrower as if I/we were
the principal debtor(s) of the Bank and the amount due under this agreement will be recoverable
from me/us without any recourse to the Borrower and it shall not be obligatory on the Bank to call
upon the Borrower to pay the amount first or to take any action against the borrower before
enforcing the guarantee against me/us nor shall it be necessary for the Bank to join the Borrower
in any suit against me/us. I/We further agree that the guarantee given thereunder is irrevocable
and enforceable not withstanding any dispute or any suit that may be pending between the Bank
and the Borrower.
248
That on demand being made by the Bank for the payment of any amount under this guarantee the
same shall be paid without demur or protest by me/us and the notice for the claim sent to me/us
shall be conclusive of the amount due from me/us under the terms of the guarantee.
The Bank shall be at liberty and without the consent or knowledge of me/us at any time or from
time to time to grant to the Borrower or any person liable for him any time or indulgence and to
determine enlarge or vary the amount of the loans and advances to take or not to take and if taken
to vary exchange or take other security or release or part with any securities held or to be held by
the Bank for or on account of the loans and advances or any part thereof and to compound or make
any other arrangement with the Borrower or any person so liable with or for the Borrower without
releasing or discharging and/or in any manner affecting my/our liability under the guarantee.
That the guarantee hereby given is independent and distinct from any security that the Bank has
taken or may take in any manner whatsoever whether it be by, way of hypothecation, pledge and/or
mortgage and/or any other charge over goods, book debts, movables and other asset and/or any
other property movable or immovable and that I/We have not given the guarantee upon any
understanding, faith or belief that the Bank has taken and or may hereafter take any or other such
security and that notwithstanding the provisions of sections 140 and 141 of the Contract Act, 1872
or any other provision of that Act or any other law, I/We will not claim to be discharged to any extent
because of the Bank’s failure to take any or other such security or in requiring or obtaining any or
other such security or losing, or parting with for any reason whatsoever including reasons
attributable to its default and negligence benefit of any other such security or any rights to any or
other such security that have been or could have taken and in the event of the Bank so losing or
parting with security the guarantor (s) shall be deemed to have consented to acquiesce in the same.
That without prejudice to the effect in any manner whatsoever of the foregoing clause, where the
loans and advances are secured or intended to be secured in any manner whatsoever by or over
any property movable or immovable whatsoever by way of hypothecation, pledge and/or mortgage
of and/or any charge over goods, book debts. Movable and other assets by or under any
agreement(s) or letter(s) or otherwise I/We will not be concerned in any manner with any or other
such security that the Bank has taken or proposes to take or may take and that the Bank’s failure
in requiring or obtaining any or other such security or in the observance or performance of any of
the stipulations or terms contained in any agreement (s) if any or letter (s) and the default of the
Bank in requiring or endorsing the observance or performance of any of the said stipulations or
terms shall not have the effect of releasing me/us from my/our liability and or of prejudicing the
Bank’s rights or remedies against me/us under the Agreement or otherwise.
That the Bank shall be at liberty to take other securities for the loans and advances or any part
thereof and to release or forbear to enforce all or any of its remedies upon or under such securities
and any collateral security or securities now held by the Bank and that no such release or
forbearance as aforesaid shall have the effect of releasing me/us from my/our liability or of
prejudicing the Bank’s rights and remedies against me/us under the terms of the guarantee and
that I/we shall have no right to the benefit of any other security that may be held by the Bank until
the claim of the Bank against the Borrower in respect of the loans and advances and of all the other
claims (if any) of the Bank against the Borrower on any other account whatsoever shall have been
fully satisfied and then in so far only as such security shall not have been exhausted for the purpose
249
of realising the amount of the said Bank’s claims and rateably only with other guarantors or other
persons if any entitled to the benefit of such securities respectively.
That notwithstanding anything contained in Section 133 of the Indian Contract Act or in any other
provisions of law. I/We will not claim to be discharged to any extent because of the Bank varying
any of the terms and conditions whether contained in any agreement (s) or letter (s) and on which
the loan has been made to the Borrower and for this purpose and in particular any excess drawings
over and above the sanctioned limit of the loans and advances allowed by the Bank at or without
the specific request of the Borrower shall not discharge me/us from my/our liability under this
guarantee.
I/We hereby agree (s) that notwithstanding any variation made in the terms of the Loan Agreement
dated………. Or any other Agreement or letter inter alia including variations in the rate of interest,
extending the date of payment of the instalments and on which the loan has been made or any
composition made between the bank and the Borrower or any agreement on the part of the Bank
to give time to or not to sue the Burrower or the Bank parting with any of the securities given by the
Borrower, I/We shall not be released or discharged of his/their obligations under this guarantee
provided that in the event of any such variation or composition or agreement the liability of me/us
shall not withstanding anything herein contained be deemed to have accrued and I/We shall be
deemed to have become liable hereunder on the date or the dates on which the borrower shall
become liable to pay the amount/amounts due under the above referred to Agreements as a result
of such variation or composition or agreement.
That if the Borrower shall become insolvent, bankrupt or makes any arrangement or composition
with creditors the Bank (notwithstanding payment to the Bank by me/us or any other person of the
whole or any part of the amount hereby secured) rank as creditor and may prove against the estate
of the Borrower for the full amount of all the Bank’s claims against the Borrower or agree to and
accept any composition in respect thereof and the Bank may receive and retain the whole of the
dividends, compensation or other payments thereof to the exclusion of all my/our rights s guarantor
(s) for the Borrower in competition with the Bank until all the Bank’s claims are fully satisfied and
I/we will not be paying off the amount payable by me/us or any part thereof or otherwise prove or
claim against the estate of the Borrower until the whole of the Bank’s claims against the Borrower,
in respect of all the liabilities whatsoever have been satisfied and the Bank may enforce and recover
payment from me/us of the full amount payable by me/us notwithstanding any such proof or
composition as aforesaid.
I/We shall not stand discharged by transfer of the loan account of the borrower from one branch to
another and such transfer of the account shall not be deemed as a variation of the terms of the
contract.
That any notice by way of demand or otherwise may be given by the Bank to me/us sending the
same by post and addressed to me/us and the notice shall be deemed to have been given at the
time when it will be delivered in the ordinary course of post and it will be sufficient in order to prove
service of any such notice and to prove that the envelope containing the same was posted and the
certificate signed by any officer duly authorised by the bank in this regard that the envelope was
posted, shall constitute such proof.
That I/we herein authorise the Borrower(s) to acknowledge the debt, on his behalf also and any
such acknowledgement or payment made by the Borrower(s) in respect of the
Loan, shall and shall always deem to extend the Limitation as against the guarantor(s) also
250
I/We agree that the Bank has absolute right to assign this agreement in favour of any person
including securitisation company or reconstruction company under the SARFAESI Act and on such
assignment, I/We will be liable to such assignee as if assignee is the Bank/lender and the assignee
will have all rights against me/us and as well as overall properties either given as security or
otherwise to recover all debts/liabilities payable by me/us under the agreement.
That the guarantee herein contained shall not be determined or affected by the death of me/us
hereunder but shall in all respects and for all purposes be binding and operative on my/our
successor (s) heir (s) and assigns until repayment of all moneys secured by and due to the Bank
under the loan granted to the Borrower.
We further agree that I/we shall be jointly and severally liable to the bank for the entire outstanding
in respect of the loan and that the Bank shall be at liberty to sue either or any of us in respect of
such liability without joining the other or others of us and notwithstanding any degree in any such
suit subsequently to sue the others of us and to proceed to judgement and execution at the option
of the Bank until its claim is fully satisfied.
I/We undertake and confirm that I/we have not been given, offered or promised to be given directly
or indirectly any gift, consideration, reward, commission, fees, brokerage or any other inducement
by the Borrower or by any other person for the execution of this guarantee.

Shri………………………………………… (Guarantor)……………………………..
Shri………………………………………… (Guarantor)………………………….and
Shri………………………………………… (Guarantor)……………………………..
(BACK TO INDEX)
251
Annexure HL –AN
Risk Scoring Models (RSM)
Massive growth in retail segments in the recent past, both in terms of product ranges and volumes,
combined with a need to move towards implementing global standards in lending, necessitated
standardization in credit disbursal and credit risk management. Reserve Bank of India has also
issued detailed guidelines for implementation of the new capital adequacy framework (Basel II) for
estimating regulatory capital requirements for Corporate as well as Retail credit portfolios under
both the Standardized and Advanced approaches.
2. In view of the above, scoring model has been implemented for all Personal Segment
Loan schemes (i.e. Home Loan, Home Top-up Loan, LAP)
3. Broadly, the scoring models would serve the following purposes:

• Facilitate business growth by enhanced efficiencies in the appraisal and sanction process.
• Reduction of Turnaround Time (TAT).
• Price the borrower for a given product based on credit scores.
• Facilitate evaluation of risk through aggregation of data relating to specific clusters and other
characteristics.
• Evaluate quality of assets in the Bank’s portfolio.
4. Salient features of the scoring models:
There are certain assumptions in the scoring models. It is presumed that the minimum eligibility
criteria have been adhered to and therefore, the scoring models do not fix any hurdles rates for
such criteria. For example, no upper age limit is fixed as a hurdle rate in the scores, as it is
presumed that loan would not be granted to persons beyond the upper age limit prescribed or would
only be given after obtaining approval for deviation. The score range is split into multiple score
ranges on a 10 – grade scale, each corresponding to a credit grade, with grade 1 being the best
and grade 10 being the worst in terms of credit behavior. Credit scores falling into the same credit
score range are to be treated at par. The credit grades corresponding to higher scores are indicative
of better credit behavior and vice versa.
The scoring models will serve as a credit decision-making tool and will strengthen the existing
system of sanction or rejection of loan applications. While proposals which fall in the clear sanction
score range would be sanctioned, those falling in the bottom range i.e. between Grade 7 to 10
would require to be declined. However, the Circle Management Committee (CMC) would have the
power to override this in exceptional cases.
For proposals falling in the indeterminate range, the proposals may be considered after credit
enhancement (e.g. by selecting the mode of repayment which carries higher scores viz. Check-
off/ECS/SI, improving LTV Ratio, EMI/NMI Ratio, etc.) which would improve the overall scores and
thereby take the scores into clear sanction range. Otherwise, the proposals would require to be
sanctioned by the Authority as given below:
252
(i) Proposals that fall into the “indeterminate” category at LPCs may continue to be sanctioned
and put up to the AGM (Region) for control clearly indicating that the loan was in the
indeterminate category.
(ii) Proposals that fall into the ‘Indeterminate category’ at AGM headed outfits would continue to
be sanctioned by the Assistant General Manager/Chief Manager and are not to be sent to the
next higher authority. As the proposal will in any case be reported for control to the next
higher authority, the fact that the score is in the indeterminate range and has been sanctioned
should be recorded clearly.
(iii) Proposals falling within the sanctioning powers of Committees are to be dealt with as
mentioned in para (ii) above.
5. The scoring models have been implemented in the Loan Origination Software (LOS). Since
LOS has now been mandatory for sanction all loans under REHBU products, it is mandatory
that that all RACPCs/RASMECCs/LPCs shift to the LOS and the scoring models. No loans
should be sanctioned without application of the Risk Scoring Models.
6. HOME LOANS SCORING MODEL

Categories Parameters Sub- Weight
Score
EMPLOYMENT TYPE 10
Salaried 10
Self-Employed Professional 6
Self-Employed Non-Professional 3
(Businessmen)
Others (Pensioners,Housewife etc.) 0
Work Experience/Years in Business 5
or Practice
1. <1 year 0
2. 1-3 years 2
PERSONAL
CHARACTERISTICS 3. 3-5 years 3
4. >5 years 5
MARITAL STATUS 5
Single 3
Married 5
AGE 5
1. upto 25 years 0
2. 25-30 years 1
3. 30-45 years 5
253
4. 45-55 years 4
5. > 55 years 3
BANK RELATIONSHIP 5
Relationship With Bank < 1 year or 1
No Relationship
Relationship With Bank >= 1 year 5
RESIDENCE TYPE 3
Rented 1
Company Lease 2
Owned 3
No. of years residing in current
address 2
< 1 year 0
>1 year and <= 3 years 1

> 3 years 2
Monthly Average Disposable Income 5
1. upto Rs. 8000 0
Capacity to Repay 2. Rs.8000- Rs.15000 2
(incl.
3. Rs.15000-Rs.25000 3
EMI/NMI)
4.>Rs.25000 5
EMI/NMI Ratio 15
1. NI <=1.2 Lac& EMI/NMI upto 20% 15
NAI <=Rs. 1.20 Lac
2. NI <=1.2 Lac& EMI/NMI >20% 0
1. NI >1.2 Lac&<=3 Lacs& EMI/NMI upto 15
NAI>Rs. 1.20 Lac 20%
12
&<= Rs. 3 2. NI >1.2 Lac&<=3 Lacs& EMI/NMI 20-
Lacs 30%
3. NI >1.2 Lac&<=3 Lacs& EMI/NMI >30% 0
1. NI >3 Lacs&<=5 Lacs& EMI/NMI upto 15
30%
12
NAI > Rs. 3 Lacs 2. NI >3 Lacs&<=5 Lacs& EMI/NMI 30-
9
&<= Rs. 5 40%
Lacs 3. NI >3 Lacs&<=5 Lacs& EMI/NMI 40-
50%
4. NI >3 Lacs&<=5 Lacs& EMI/NMI >50% 0
NAI > Rs. 5 Lacs 1. NI >5 Lacs&<=8 Lacs& EMI/NMI upto 15
&<= Rs. 8 30%
12
254
Lacs 2. NI >5 Lacs&<=8 Lacs & EMI/NMI 30- 9
40%
6
3. NI >5 Lacs&<=8 Lacs & EMI/NMI 40-
50%
60%
5. NI >5 Lacs&<=8 Lacs & EMI/NMI >60% 0
1. NI >8 Lacs&<=10 Lacs& EMI/NMI upto 15
50%
12
NAI >Rs. 8 Lacs 60% 9
&<= Rs. 10
3. NI >8 Lacs&<=10 Lacs & EMI/NMI 60- 0
Lacs
65%
4.NI >8 Lacs&<=10 Lacs & EMI/NMI
>65%
1. NI >10 Lacs& EMI/NMI upto 50% 15
2. NI >10 Lacs& EMI/NMI 50-60% 12
NAI > Rs. 10 Lacs
3. NI >10 Lacs& EMI/NMI 60-70% 9
4. NI >10 Lacs& EMI/NMI >70% 0
No of Applicants 5
1. Single 0
2. Joint 2
3. Joint where Co-applicant is earning 5
Repayment Type 10
OTHERS 0
POST DATED CHEQUES 4
Loan Information
ECS/STANDING INSTRUCTION linked to
other accounts 6
ECS/STANDING INSTRUCTION linked to
salary account 8
CHECK OFF 10
Purpose of Loan 5
Others 0
Under Construction - No Builder Tie-up 1
Under Construction - Builder Tie-up 3
New / Resale - Ready possession 5
255
Land / Plot
5
LTV Ratio 15
Loan Amt upto 20 L & LTV ratio <=50% 15
Loan Amount upto Loan Amt upto 20 L & LTV ratio 50%-60% 12
20 Lac Loan Amt upto 20 L & LTV ratio 60%-70% 9
Loan Amt upto 20 L & LTV ratio 70%-90% 6
Loan Amt upto 20 L & LTV ratio >90% 0
Loan Amt above 20 L & upto 75 L & LTV
ratio <=50% 15
ratio 50%-60% 12
Above Rs 20 Lakhs
& upto 75 Loan Amt above 20 L & upto 75 L & LTV
ratio 60%-70% 9
Lakhs
ratio 70%-80% 6
ratio >80% 0
Loan Amt above 75 L & LTV ratio <=50% 15
Loan Amt above 75 L & LTV ratio 50%-
60% 12
Above Rs 75 Lakhs
Loan Amt above 75 L & LTV ratio 60%-
75% 9
Loan Amt above 75 L & LTV ratio >75% 0
CIBIL score 10
<= 550 0
Bureau Information- No CIBIL Score 2
CIBIL/CIC 550-650 4
Score 650-750 6
750-800 8
>800 10
Cut-off Ranges:
Score Range Credit Grade Lending Decision

>80 Grade 1
71-80 Grade 2 Clear Sanction
66-70 Grade 3
56-65 Grade 4 Overrides
256
46-55 Grade 5
41-45 Grade 6
36-40 Grade 7
31-35 Grade 8
Decline
21-30 Grade 9
<=20 Grade 10
7. Home Top-up Loan Scoring Model:
Categories Parameters Sub- Weight

Score
Repayment Mode 8
Loan Information Others 0
POST DATED CHEQUES 3
ECS/Standing Instruction linked to

5
other accounts
ECS/Standing Instruction linked to
7
salary accounts
Check off 8
Total no. of applicants 7
1. Single 0
2. Joint 5
3. Joint where Co-applicant is earning 7
Marital Status 5
Single 3
Married 5
Age 5
1. upto 25 years 0
2. 25-30 years 1
Personal
Characteristics 3. 30-45 years 5
4. 45-55 years 4
5. > 55 years 3
Employment Type 10
Salaried 10
Self-Employed Professional 6
257
Self-Employed Non-Professional 3
(Businessman)
Others (Pensioners, Housewife etc.) 0
No. of years Home Loan account has

10
been running (in years)
less than / equal to 1 0
1-3 4
3-5 6
greater than 5 10
Loan Amount LTV 15
<=50% 15
50%-60% 12
Upto Rs. 20 Lacs 60%-70% 9
70%-80% 6
>80% 0
Loan Amt above 20 Lacs& upto 75
15
Lacs& LTV ratio <=50%
Above Rs. 20 Lacs& Loan Amt above 20 Lacs& upto 75
12
upto Rs. 75 Lacs Lacs& LTV ratio 50%-60%
9
Lacs& LTV ratio 60%-70%
6
Lacs& LTV ratio 70%-80%
0
Lacs& LTV ratio >80%
Loan Amt above 75 Lacs& LTV ratio
15
<=50%
12
50%-60%
Above Rs. 75 Lacs
9
60%-75%
0
>75%
Repayment Capacity EMI/NMI (%) 15
1. NI >3 L &<=5 L & EMI/NMI upto 15
30%
NMI <= Rs. 3 Lacs & 2. NI >3 L &<=5 L & EMI/NMI 30-45% 12
<= Rs. 5 Lacs
3. NI >3 L &<=5 L & EMI/NMI 45-55% 9
4. NI >3 L &<=5 L & EMI/NMI >55% 0
1. NI >5 L &<=8 L & EMI/NMI upto 15
NMI >Rs. 5 Lacs & 30%
<= Rs. 10 Lacs
2. NI >5 L &<=8 L & EMI/NMI 30-40% 12
258
3. NI >5 L &<=8 L & EMI/NMI 40-50% 9
4. NI >5 L &<=8 L & EMI/NMI 50-60% 6
5. NI >5 L &<=8 L & EMI/NMI >60% 0
1. NI >10 L & EMI/NMI upto 50% 15
2. NI >10 L & EMI/NMI 50-60% 12
NMI >10 L
3. NI >10 L & EMI/NMI 60-70% 9
4. NI >10 L & EMI/NMI >70% 0
CIBIL score 20
<= 550 0
550-650 4
Bureau Information 650-700 8
700-750 12
750-800 16
>800 20
Loan type 5
Mortgage Unsecured 0
Secured 5
Cut-off Ranges:
>80 Grade 1
71-80 Grade 2 Clear Sanction
66-70 Grade 3
56-65 Grade 4
46-55 Grade 5 Overrides
41-45 Grade 6
36-40 Grade 7
31-35 Grade 8 Decline
21-30 Grade 9
<=20 Grade 10
8. P- LAP Scoring Model :
No. Parameter Sub- Weight

score
A Resident Status 5
259
1 2
Rented/Others
2 Parental House 4
3 4
Employer Provided Accommodation
4 Own house 5
B Occupation Code 10
Corporate Salary Package with SBI for 10

Central and
1 State Government
Corporate Salary Package with SBI for 8
2 Private Sector
8
3 Central Govt Services
8
4 State Govt Services
8
5 Services In Public Sector Undertaking
8
6 Services In Defence Establishment
6
7 Services In Private Establishment
6
8 Engineering/Architect/Technical/Consultant
6
9 Retired
6
10 Medical Profession
6
11 CA/ICWA/Taxation/Finance
6
12 Business In Service sector
13 Business In Trade sector 6

6
14 Industrialist
3
15 Housewives
3
16 Legal Profession
17 Capital Market Maker 3
3
18 Journalists
260
3
19 Artisan/Craftsman
Others
C Relationship with Bank 5
1 Credit Relation with satisfactory 5

performance
(standard in our books for the past
12 months) /CSP Customer/Deposit
(SB/CA/TDR) relationship for at
least 2 years
2 Deposit (SB/CA/TDR) relationship 3
for at least 1 year
3 New Customer 0
D Age 5
1 <=25 0
2 > 25 and <=30 1
3 > 30 and <=45 5
4 > 45 and <=55 4
5 > 55 3
E EMI/NMI Ratio 20
1 <=45 % 20
2 >45% and <=50% 15
3 >50% and <=60% 10
4 >60% 0
No normalization is permitted in any

case
F LTV Ratio 20
1 <=50 20
2 > 50 and <=60 15
261
3 > 60 and <=70 12
4 > 70 0
G CIBIL Score 10
1
No CIBIL score 1
2 <=550 2
3 >550 and <=650 5
4 >650 and <=700 6
5 >700 and <=750 8
5 Above 750 10
H Aadhar Card 5
1 5
Aadhar card submitted
2 Aadhar card not submitted 0
I Type of Mortgage Property 15
1 Residential Property 15
2 Commercial Property 10
J Occupancy 5
1 Rented 5
2 Self - Occupied 3
2 Vacant 1
SCORING DECISION

Grade 1(100- 80) Grade 1
Grade 2(76-80) Grade 2
Clear Sanction
262
Grade 6(55-60) Grade 6 Application to be referred to
the next higher authority
Grade 7(54-0) Grade 7 Decline
Explanations:
• Extraneous factors like new business booked, takeover business etc. cannot be factored
into the system. These factors may be reckoned while considering sanction.
• There is no need for obtaining documentary proof for the factors reckoned, such as
educational qualification, number of dependents etc. The statement of the applicant should
suffice. No additional documents other than those stipulated in the respective lending
scheme should be demanded because of application of the scoring models.
• In respect of multiple borrowers, the age, educational qualification, relationship with Bank,
employer type, stability of income and number of dependents will be that of the primary
borrower. However, for purpose of credit enhancements, monthly income and net worth of
all the borrowers combined will be considered.
• The scoring models do not, in any way, alter or modify the terms and conditions (eligibility
criteria) prescribed for the lending schemes. No additional documents other than those
stipulated by the respective lending schemes should be demanded because of application
of the scoring models. The model grades the borrower by assigning scores to certain pew-
determined parameters of the borrower.
• Guarantor has no significance in the scoring model. However it can be considered for
decision taking. It can be a positive factor while considering deviation cases.
(BACK TO INDEX)
263
Annexure HL- AO
Int SBI Home Loans - EMI Chart per Rs.1 Lac (EMI in Rs.)
Rate
Number of Months --- -->
12 24 36 48 60 72 84 96 108 120 180 240 300 360
4.00 8515 4342 2952 2258 1842 1565 1367 1219 1104 1012 740 606 528 477
4.25 8526 4354 2964 2269 1853 1576 1378 1231 1116 1024 752 619 542 492
4.50 8538 4365 2975 2280 1864 1587 1390 1242 1128 1036 765 633 556 507
4.75 8549 4376 2986 2292 1876 1599 1402 1254 1140 1048 778 646 570 522
5.00 8561 4387 2997 2303 1887 1610 1413 1266 1152 1061 791 660 585 537
5.25 8572 4398 3008 2314 1899 1622 1425 1278 1164 1073 804 674 599 552
5.50 8584 4410 3020 2326 1910 1634 1437 1290 1176 1085 817 688 614 568
5.75 8595 4421 3031 2337 1922 1646 1449 1302 1188 1098 830 702 629 584
6.00 8607 4432 3042 2349 1933 1657 1461 1314 1201 1110 844 716 644 600
6.25 8618 4443 3054 2360 1945 1669 1473 1326 1213 1123 857 731 660 616
6.50 8630 4455 3065 2371 1957 1681 1485 1339 1225 1135 871 746 675 632
6.75 8641 4466 3076 2383 1968 1693 1497 1351 1238 1148 885 760 691 649
7.00 8653 4477 3088 2395 1980 1705 1509 1363 1251 1161 899 775 707 665
7.25 8664 4489 3099 2406 1992 1717 1522 1376 1263 1174 913 790 723 682
7.50 8676 4500 3111 2418 2004 1729 1534 1388 1276 1187 927 806 739 699
7.75 8687 4511 3122 2430 2016 1741 1546 1401 1289 1200 941 821 755 716
8.00 8699 4523 3134 2441 2028 1753 1559 1414 1302 1213 956 836 772 734
8.25 8710 4534 3145 2453 2040 1766 1571 1426 1315 1227 970 852 788 751
8.50 8722 4546 3157 2465 2052 1778 1584 1439 1328 1240 985 868 805 769
8.75 8734 4557 3168 2477 2064 1790 1596 1452 1341 1253 999 884 822 787
9.00 8745 4568 3180 2489 2076 1803 1609 1465 1354 1267 1014 900 839 805
9.25 8757 4580 3192 2500 2088 1815 1622 1478 1368 1280 1029 916 856 823
9.50 8768 4591 3203 2512 2100 1827 1634 1491 1381 1294 1044 932 874 841
9.75 8780 4603 3215 2524 2112 1840 1647 1504 1394 1308 1059 949 891 859
9.95 8790 4613 3225 2534 2123 1851 1658 1515 1406 1319 1072 962 906 874
10.00 8792 4614 3227 2536 2125 1853 1660 1517 1408 1322 1075 965 909 878
10.10 8797 4620 3232 2542 2130 1858 1666 1523 1414 1328 1081 972 916 885
10.15 8799 4622 3234 2544 2133 1861 1668 1526 1417 1330 1084 975 920 889
10.25 8803 4626 3238 2548 2137 1865 1673 1531 1421 1335 1090 982 926 896
10.35 8808 4631 3244 2554 2142 1871 1679 1536 1427 1341 1097 989 934 904
10.50 8815 4638 3250 2560 2149 1878 1686 1544 1435 1349 1105 998 944 915
10.75 8827 4649 3262 2572 2162 1891 1699 1557 1449 1363 1121 1015 962 933
264
Int SBI Home Loans - EMI Chart per Rs.1 Lac (EMI in Rs.)
Rate
Number of Months --- -->
12 24 36 48 60 72 84 96 108 120 180 240 300 360
10.95 8836 4658 3272 2582 2172 1901 1710 1568 1460 1375 1133 1029 977 949
11.00 8838 4661 3274 2585 2174 1903 1712 1571 1463 1378 1137 1032 980 952
11.20 8848 4670 3283 2594 2184 1914 1723 1582 1474 1389 1149 1046 995 967
11.25 8850 4672 3286 2597 2187 1916 1725 1584 1476 1392 1152 1049 998 971
11.50 8862 4684 3298 2609 2199 1929 1739 1598 1490 1406 1168 1066 1016 990
11.75 8873 4696 3310 2621 2212 1942 1752 1612 1504 1420 1184 1084 1035 1009
12.00 8885 4707 3321 2633 2224 1955 1765 1625 1518 1435 1200 1101 1053 1029
12.25 8897 4719 3333 2646 2237 1968 1779 1639 1533 1449 1216 1119 1072 1048
12.50 8908 4731 3345 2658 2250 1981 1792 1653 1547 1464 1233 1136 1090 1067
12.75 8920 4742 3357 2670 2263 1994 1806 1667 1561 1478 1249 1154 1109 1087
13.00 8932 4754 3369 2683 2275 2007 1819 1681 1575 1493 1265 1172 1128 1106
13.25 8943 4766 3381 2695 2288 2021 1833 1695 1590 1508 1282 1189 1147 1126
13.50 8955 4778 3394 2708 2301 2034 1846 1709 1604 1523 1298 1207 1166 1145
13.75 8967 4789 3406 2720 2314 2047 1860 1723 1619 1538 1315 1225 1185 1165
14.00 8979 4801 3418 2733 2327 2061 1874 1737 1633 1553 1332 1244 1204 1185
14.25 8990 4813 3430 2745 2340 2074 1888 1751 1648 1568 1349 1262 1223 1205
14.50 9002 4825 3442 2758 2353 2087 1902 1766 1663 1583 1366 1280 1242 1225
14.75 9014 4837 3454 2770 2366 2101 1916 1780 1678 1598 1383 1298 1261 1244
15.00 9026 4849 3467 2783 2379 2115 1930 1795 1692 1613 1400 1317 1281 1265
(BACK TO INDEX)
265
Annexure HL-AP
CIBIL Report
Examples
Example-1
Account (s): Dates Amounts Status

Member Name: Not Disclosed Opened: 10.01.2001Sanctioned: 20000 Written off
Account Number: Not Disclosed Last Payment: 10.01.2005 Current Balance: 0
Type: Auto Loan Closed: 24.12.2004 Overdue: 0
Ownership: Individual Reported: 15.02.2005
Days Past Due/Asset Classification (upto 36 months; Left to right)
182 152 122 092 062 032 012 009 005 STD 012000 000
11-04 10-04 09-04 08-04 07-04 06-04 05-04 04-04 03-04 02-04 01-04 12-03 11-03
000STD 000 000 000 009000 STD SUB STD 000 015 000
09-03 08-03 07-03 06-03 05-03 04-03 03-03 02-03 01-03 12-02 11-02 10-02 09-02
000 045 030 000 STDSTD
08-02 07-02 06-02 05-02 04-02 03-02
Action: Reject
Example-2

Member Name: Not Disclosed Opened: 10.01.2002 Sanctioned: 15000 Written off
Type: Credit Card Closed: 24.12.2004 Overdue: 0
182 152 122 092 062 032 012 009 005 STD 012 000 000
11-04 10-04 09-04 08-04 07-04 06-04 05-04 04-04 03-04 02-04 01-04 12-03 11-03
000 STD 000 000 000 009 000 STD SUB STD 000 015 000
09-03 08-03 07-03 06-03 05-03 04-03 03-03 02-03 01-03 12-02 11-02 10-02 09-02
000 045 030 000 STD STD
08-02 07-02 06-02 05-02 04-02 03-02
266
Action: Deviation may be approved
Example-3

Member Name: Not Disclosed Opened: 10.01.2002 Sanctioned: 500000
Type: Home Loan Closed: Overdue: 35700
182 152 122 092 062 032 012 009 005 STD 012 000 000 11-
10
10-10 09-10 08-10 07-10 06-10 05-10 04-10 03-10 02-10 01-10 12-09 11-09
000 STD 000 000 000 009 000 STD 000STD 000 015 000
10-09 09-09 08-09 07-09 06-09 05-09 04-09 03-09 02-0901-09 12-08 11-0810-08
000 045 030 000 STD STD
09-0808-08 07-08 06-08 05-08 04-08
Action: Reject
Example-4

Member Name: Not Disclosed Opened: 10.01.2002 Sanctioned: 500000
Type: Home Loan Closed: Overdue: 5700
000000000 000000 002 060040 010 STD 012 000 000
11-10 10-10 09-10 08-10 07-10 06-10 05-10 04-10 03-10 02-10 01-10 12-09 11-09
000 STD 000 000 000 009 000 STD 000 STD 000 015 000
09-09 08-09 07-09 06-09 05-09 04-09 03-09 02-09 01-09 12-08 11-08 10-08 09-08
000 045 030 000 STD STD
08-08 07-08 06-08 05-08 04-08 03-08
Action: Deviation may be approved

(BACK TO INDEX)
267
Annexure HL-AQ
STEP BY STEP GUIDE FOR HOME LOAN ACCOUNT &RiNn RAKSHA ACCOUNTS OPENING.
After login into CBS
Part – I – Home Loan account creation with linkage of RiNn RAKSHA account numbers.
Ste Screen No Action points
p
1 \\SCR:019301- Select DL/TL Accounts & Services, Loan
Loan Tracking Tracking, Operations.
Master menu At Screen “Select Action” Select 1. New Accounts
Transmit
2 \\SCR:012000 At “Core option” - header Screen

Tab: Loan: i. At Product Type: 6251 ii. At Product :
Create loan 62512241
details iii. At Application Amount: Enter Loan
amount(SBI
LIFE AMT EXCLUDED)
iv. At Loan Term: Loan period in months
v. At Segment : select PER-DOM-PUBLIC
VI. At “Miscellaneous 2” - header screen
At “Mobilizer” option, select
HLST/MPST/BC&BF/CRE/OTHER
(AS PER L.O.S) Transmit
3 \\SCR:0170048 Now at Account Number field, Home Loan account will
Loans: Record appear and enter the following details.
additional i. At Activity Code, Select 94057-Public Housing
details Loan ii. At Scheme Code ,ensure 05039
–SBI-Surakshit
Home Loan (NO NEED TO ENTER AS SYSTEM
ITSELF WILL PICK UP) iii. At Application
Amt- Enter Total Insurance Premium Amount
(This is the one time option, cannot be changed it
after disbursement of loan) iv. At Acct.
Maintained at, Enter for Processing Centre’s
Code
v. At Code Customer Type, Select Individual
Transmit.
4 \\SCR:019302 At Please make your selection, Select 3- (for ACCEPT
– APPLICATION) Transmit.
Loan tracking
Action
Selection
5 \\SCR:019307- for Event ACCEPT APPLICATION
Loan Tracking: at Date Occurred : Ensure correct date
Standard Transmit
Event
268
Recording
6 Come back to At Please make your selection, Select 3- (for Credit

\\SCR:019302 Score calculation) Transmit.
–
Loan tracking
Action
Selection
8 Come back to At Please make your selection, select 3 (for PRE-
\\SCR:019302 SANCTION INSPECTION)
–
Loan tracking Transmit.

Action selection
9 \\SCR:019307- for Event PRE-SANCTION INSPECTION at Date
Loan Tracking : Occurred : Ensure correct date
Standard Event Transmit
Recording
10 Come back to At option please make your selection, select 1 (for 1.
\\SCR:019302 Maintanence) Transmit.
–
Loan Tracking
Action
Selection
11 \\SCR:019306- At option please make your selection, select 2 (for
Loan ACCOUNT CREATION)
trackingaccount Transmit.
maintenance
12 \\SCR:017050 Select “1. Normal details”

Loans-Change Transmit
details
13 \\SCR:017000 i. At “Statement Frequency Dropdown” , Select
Loans-Amend “Use the Product Default” ii. At Cycle and Day
Loan details options, Enter 0 and 0 , then transmit
14 \\SCR:017048 At Linked Account option, shows SuRaksha –

Loans: Record Insurance account number for RiNn RAKSHA
additional loan (Note down this number in the application for
details further reference) Transmit
15 Come back to At Please make your selection, select 1 (for 1.

\\SCR:019302 Maintance)
– Loan tracking
action selection Transmit.
269
16 \\SCR:019306- At Please make your selection, select 2 (for
Loan ACCOUNT
trackingaccount CREATION) Transmit.
maintenance
17 \\SCR:017050 At option, Select “2. Account Names” Transmit

Loans-Change
details
18 \\SCR:017465- At Short Account Name
Deposits- Enter Customer Name and his mobile number &
Amend loans MODE OF
account names REPAYMENT
At Long Account Name
Enter Customer Name and his mobile number &
MODE OF
REPAYMENT
Transmit
19 Come back to At Please make your selection, select 1 (for
\\SCR:019302 maintance) Transmit.
– Loan tracking
action selection
20 \\SCR:019306- At Please make your selection, select 2 (for
Loan ACCOUNT
trackingaccount CREATION) Transmit.
maintenance
21 \\SCR:017050 At option, Select “5. Account Type Home Branch

Loans-Change Change” Transmit
details
22 \\SCR:017406 At Home Branch, enter Home Branch code
Loans- Change Transmit.
account type
branch
23 \\SCR:019302- At option please make your selection, Enter E (for
Loan Exit) and transmit.
trackingAction
Selection (Now Home Loan and RiNn RAKSHA - insurance
accounts have been created and require to add
details to RiNn RAKSHA Account)
24 \\SCR:019301- Select DL/TL Accounts & Services, Loan Tracking,
Loan Tracking Operations.
Master menu
At screen “Select Action”, select “2. Existing
Accounts” Transmit
270
22 \\SCR:019311 Enter the RiNn RAKSHA - Insurance Account
Loan Tracking : Number
Existing Transmit
account
– Loan tracking
action selection
27 \\SCR:019306- At Please make your selection, select 2 (for account
Loan creation) Transmit.
trackingaccount
maintenance
28 \\SCR:017050 At option, Select “1. Normal details” Transmit
Loans-Change
details
29 \\SCR:017000 i. At “Statement Frequency Dropdown” ,
Loans-Amend Select “Use the Product Default” ii. At Cycle
details and Day options, Enter 0 and 0 , then Transmit
30 \\SCR:017048 Please verify in the screen Home Loan account at top

– Loans: and RiNn RAKSHA Account number at Linked
Record account filed. Transmit
additional Loan
Details
– Loan tracking
action selection
trackingaccount
maintenance
33 \\SCR:017050 At option, Select “Account Names” Transmit
Loans-Change
details
34 \\SCR:017465- At Short Account Name
Deposits- Enter Customer Name and his mobile number &
MODE OF
Amend loans REPAYMENT

account names At Long Account Name
Enter Customer Name and his mobile number &
MODE OF
REPAYMENT
Transmit
271
– Loan tracking
action selection
trackingaccount
maintenance
37 \\SCR:017050 At option, Select “5. Account Type- Home branch
Loans-Change change” Transmit
details
38 \\SCR:017406 At Home Branch, enter Home Branch code
Loans- Change Transmit.
account type
branch
39 Come back to At Please make your selection, Enter E (for Exit)
\\SCR:019302 Transmit.
– Loan tracking
action selection
With this, the Home Loan Account and RiNn
RAKSHA Account have been created fully.
The Next Step is for Loan processing and
sanction officials details.
40 \\SCR:019301- Select DL/TL Accounts & Services,
Loan Tracking Loan processing,
Master menu Loan sanction process,
Loan referral
Transmit
41 \\SCR:017059- At account number option, enter HTL account
Loan account number
referral Transmit
42 \\SCR:017099- i. Enter at Referring , Officer’s PF Index
Loan account No,
referral
ii. Enter names of the Processing and
Sanctioning persons with respective dates
in the Short Commentary Box
Loan Tracking Loan processing,
Master menu Loan sanction process,
Loan referral
44 \\SCR:017059- At Account Number field, enter RiNn RAKSHA
Loan account account number
referral Transmit
272
45 \\SCR:017099- i. Enter at Referring , Officer’s PF Index
Loan account
referral No, ii. Enter names of the Processing
and Sanctioning
persons with respective dates in

the Short
Commentary Box
Next Step is to create Primary Security for Loan

accounts
Loan Tracking Security Primary/Collateral,
Master menu Create Security
47 \\SCR:062000 At Existing CIF/Account Number field, give Home Loan

CIF Create account number.
account/Create At option, select COL: Create collateral from drop
insurance down Transmit
48 \\SCR:062040: i. ii. At Collateral Type, Select 01 (for immovable
CIF Create property)
Collateral At Collateral Sub-Type, select 08 (Residential
details Building)
iii. At Collateral Short Description, Enter
collateral details like Survey No, Door No,
Street Name
iv. At Collateral Description, enter collateral
detail description like Locality, City, Pincode.
v. At Collateral Charge Type, select 01 (for
Equitable mortgage)
(Please note Collateral Security Number)
Transmit
49 \\SCR:062041: i. ii. At Property Name, enter property name
CIF Create iii. At Property address, enter property address
Collateral iv. At Description, enter property description
property At Purchase value, enter purchase cost
v. At Present value, enter present value
Transmit
\\SCR:062041: Now you will get a message “Please authorize security
CIF Create Collateral
Collateral No XXXXXXXXX” and click “OK”
property
The Primary Security is now created for Home Loan
account. Collateral Security is to be confirmed now
273
50 \\SCR:062041: Select DL/TL Accounts & Services,
CIF Create Security Primary/Collateral,
Collateral Create Security, Amend/inquire/authorize
property Amend/Inquire Security
Transmit
51 \\SCR:067090: Enter the collateral number

CIF Amend, Transmit
enquire,
collateral
52 \\SCR:067040: i. At Security Home Branch, Change the Security
CIF Amend , Home
enquire Branch ,if Required ii. At Action
collateral option, select “Amend” and transmit You will get
details message “Supervisor Authorization required”
Now enter your ID and Password and click at “Local
Supervisor”
Now you will get a message “OK Please authorize
security Collateral No XXXXXXXXX” and click “OK”
Next Step is CIF Updation for Home Loan and RiNn
RAKSHA Accounts.
53 \\SCR:067152: Select, Common Processing,
CIF Cisla fields CIS/BASEL/RESTRUCTURE
prompt i. At Account No option, Enter the Account No.
(Home
Loan)
ii. At System option, select LON: Loans iii. At Function
option, Select Create
iv. At Screen option, Select CISLA
Transmit
54 \\SCR:067153: At CISLA Field screen 1
Create/Amend/ At Ab-initio Unsecured, Select N:No
Enquries for
CIS/BASEL/RE
STRUCTURE
Create/Amend/ At Category Sanction Authority, Select 26: Retail
Enquries for Assets
CIS/BASEL/RE
STRUCTURE
274
56 \\SCR:067153: At Unconditional Cancelability, Select Y:Yes
Create/Amend/
Enquries for
CIS/BASEL/RE
STRUCTURE
57 Now, “ your transaction has been sent for authorization
to queue…….”, which needs to be authorised by another
officer
53 \\SCR:067152: Select, Common Processing,
CIF Cisla fields CIS/BASEL/RESTRUCTURE
prompt i. At Account No option, Enter the Account No. (RiNn
RAKSHA) ii. At System option, select LON:
Loans iii. At Function option, Select Create iv. At
Screen option, Select CISLA, Transmit
Create/Amend/ At Ab-initio Unsecured, Select N:No
Enquries for
CIS/BASEL/RE
STRUCTURE
Create/Amend/ At Category Sanction Authority, Select 26: Retail Assets
Enquries for
CIS/BASEL/RE
STRUCTURE
56 \\SCR:067153: At Unconditional Cancelability, Select Y:Yes
Create/Amend/
Enquries for
CIS/BASEL/RE
STRUCTURE
57 Now, “ your transaction has been sent for authorization to
queue…….”, which needs to be authorised by another
officer
Instructions issued by ITS Department, CBD, Belapur

 Under revised guidelines, a separate account is to be opened for SBI Life Premium account
in case of Home Loan in certain cases.
 For convenience of the Branch, provision has been made for auto opening of the second
account in case of accounts opened under the relevant product codes.
 At the time of opening of Home Loan account under this product, the ‘additional details
screen’ will display new fields
HL Suraksha flag
Term
Product
275
Application amount ✓ Linked Account
 Branch should enter only the Premium amount in field ‘Application amount’. Other
information is captured automatically.
 Interest rate and term of this account will be similar to the one of the home loan account
called as main account in the instant case. Interest rate will be stamped during the EOD.
 Repayment schedule and disbursement schedule will have to be created by the Branch for
both accounts.
 Premium account number and details can be enquired in the customer enquiry.
 System will allow cancellation or only amendment in the limit at a later date through the
option of ‘reversal/re-sanction’. This should be done before any disbursement in the
account.
 Linked account field will display the second account in ‘additional details screen- 17048. In
case the screen is opened with Home Loan account this will display the SBI Life account. If
it is opened with SBI Life account, it will display the Home Loan account.
 In linked a/cs, repayment is required to be credited / posted only in the home loan
account. System will automatically apportion the due amount from this credit to
premium account. Remaining amount only be apportioned to the home loan account.
In other words, order of apportionment will be ‘Premium account’ followed by ‘Home
loan account’.
 NPA tracking of both the accounts will be independent based on EMI due.
In case of any change in the interest rate in the home loan, the same rate will be stamped
by the system at the ‘premium account’ during EOD.
 SMS to the customer for EMI falling due will be sent for the aggregate amount of ‘home loan’
and ‘premium account’ in linked a/cs only .
 Attachment of security to the ‘premium account’ is to be done manually. ( change is being

made for auto-attachment of security. Security attached to ‘home loan’ account will be linked
to the ‘premium account’ by the system. This will be announced in details after the change
is completed. )
Important :
 Linkage facility is also available through manual activity. Branch can open an ‘SBI Life
premium account’ at a later date and link is to the home loan account.
 Linkage will provide all the above features like interest rate change, SMS for consolidated
amount etc.
(BACK TO INDEX)
276
Annexure HL-AR
AGREEMENT FOR UTILIZING THE SERVICES OF SERVICE PROVIDER AS CORPORATE

AGENT TO DISTRIBUTE SBI HOME LOAN PRODUCTS TO POTENTIAL CUSTOMERS
BETWEEN
State Bank of India, RE,H&HD Department, Corporate Centre, 9th Floor, Air India Building, Nariman
Point, Mumbai-400021
AND
SBICAP Securities Ltd, 2nd Floor, Mafatlal Chambers, A-Wing, N.M. Joshi Marg, Lower Parel,
Mumbai-400013
Date of Commencement : 30th March, 2015
Date of Expiry : 30th March, 2018
277
TABLE OF CONTENTS
AGREEMENT
RECITALS
1. DEFINITATIONS & INTERPRETATIONS
2. COMMENCEMENTS & TERM
3. SCOPE OF SERVICES
4. REPRESENTATIONS AND WARRANTIES
5. RESPONSIBILITIES OF THE BANK
6. RESPONSIBILITIES OF THE SERVICE PROVIDER
7. CONFIDENTIALITY
8. RELATIONSHIP BETWEEN THE PARTIES
9. SUB-CONTRACTING
10. FORCE MAJEURE
11. COMPLIANCE WITH LAWS
12. RIGHT TO AUDIT
13. FEES, TAXES DUTIES & PAYMENTS
14. GENERAL INDEMNITY
15. TERMINATION
16. CONTINGENCY PLANS & CONTINUITY ARRANGEMENTS
17. ARBITRATION
18. GOVERNING LAW & JURISDICTION
19. ENTIRE AGREEMENT
20. SEVERABILITY
21. NOTICES
22. MISCELLANEOUS
278
AGREEMENT
This agreement for Corporate agency for Home Loans (hereinafter ‘the Agreement’)
made on the 30th day of March, two thousand and sixteen
Between
State Bank of India, constituted under the State Bank of India Act, 1955 having its
Corporate Centre and Central Office at State Bank Bhavan, Madame Cama Road,
Nariman Point, Mumbai-21 and having one of its Offices at Air India Building, Nariman
Point, Mumbai-400021 through its RE,H&HD Department at Air India Building (9 th
Floor), Nariman Point, Mumbai-400021 hereinafter referred to as "the Bank" which
expression shall unless repugnant to the context or meaning thereof shall include its
successors & assigns of the First Part
And
SBICAP Securities Ltd. incorporated under Indian Companies Act 1956 having its registered
office at 199 Maker Towers F, Cuffe Parade, Mumbai 400005 and principal place of business
at 2nd Floor Mafatlal Chambers, A-wing, N.M.Joshi Marg, Lower Parel, Mumbai 400013
hereinafter referred to as “Service Provider” which expression shall unless repugnant to the
context or meaning thereof shall include its successor, executor & permitted assigns
of the Second Part.
The Bank and the Service Provider are sometimes individually referred to as a
"Party" and collectively as "Parties" throughout this Agreement, and the words
Party and Parties shall be construed accordingly.
RECITALS
WHEREAS
279
(i) The Bank is desirous of availing services for corporate agent to distribute its Home
loan products to potential customers willing to avail the loan under extant terms and
conditions.
(ii) The Bank has decided to utilize the services of the Service Provider for the said
purpose of distribution of Home Loan products and
(iii) The Service Provider has agreed to provide the services as may be required by the
Bank
NOW THEREFORE, in consideration of the mutual covenants, undertakings and

conditions set forth below, and for other valid consideration the acceptability and
sufficiency of which are hereby acknowledged, the Parties hereby agree as follows:
1 DEFINITIONS & INTERPRETATIONS
1.1.1 Capitalized Terms: The following capitalized terms, unless the context otherwise
requires, shall have the meaning set forth below for all purposes of this
Agreement:
1.1.2 "Agreement" means this agreement including all its Annexure, Schedules,
Appendix and all amendments therein agreed by the Parties in writing.
1.1.3 "Service" means services to be provided as per the requirements specified in
the Agreement and any other incidental services and other obligations of the Service
Provider covered under the Agreement.
1.2 Interpretations
1.2.1 Reference to a person includes any individual, firm, body corporate, association
(whether incorporated or not) and authority or agency (whether government,
semi government or local).
1.2.2 The singular includes the plural and vice-versa.
1.2.3 Reference to any gender includes each other gender.
1.2.4 The provisions of the contents table, headings, clause numbers, italics, bold
print and underlining is for ease of reference only and shall not affect the
interpretation of this Agreement.
1.2.5 The Schedules, Annexures and Appendices to this Agreement shall form part of
this Agreement.
280
1.2.6 A reference to any documents or agreements (and, where applicable, any of their
respective provisions) means those documents or agreements as amended,
supplemented or replaced from time to time provided they are amended,
supplemented or replaced in the manner envisaged in the relevant documents or
agreements.
1.2.7 A reference to any statute, regulation, rule or other legislative provision includes any
amendment to the statutory modification or re-enactment or, legislative provisions
substituted for, and any statutory instrument issued under that statute, regulation,
rule or other legislative provision.
1.2.8 Any agreement, notice, consent, approval, disclosure or communication under or
pursuant to this Agreement is to be in writing.
2 . COMMENCEMENT & TERM

2.1 This Agreement shall commence from its date of execution mentioned above/ deemed
to have commenced from 30th March, 2015 (Effective.Date),
2.2 This Agreement shall be in force for a period of three(3) year(s), unless terminated by
the Bank by notice in writing in accordance with the termination clauses of this
Agreement.
2.3 The Bank shall have the right at its discretion to renew this Agreement in writing, for a
further term of three (3) years on the same terms and conditions
2.4 Unless terminated earlier in accordance with this Agreement, the Agreement
shall come to an end on completion of the term specified in the Agreement or on
expiration of the renewed term.
3 SCOPE OF SERVICES:
3.1 The scope and nature of the work which the Service Provider has to provide to the
Bank (Services) is as follows:
3.1.1 Sourcing of potential clients who wish to avail Home loans from State Bank of India
under its extant terms and conditions.
3.1.2 Collection of documents pertaining to such loan accounts and advances from such
clients and submitting them to the designated offices of SBI for processing. 3.1.3
Explaining and publicizing the Home loan products to the potential clients
3.1.4Keeping track of the applications and updating the status to the clients.
3.1.5Follow Up with sanction authorities till disbursement.
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4 REPRESENTATIONS AND WARRANTIES
4. 1 Each of the Parties represents and warrants inrelation toitself to the other that:
4.1.1 It has all requisite corporate power and authority to execute, deliver and perform
its obligations under this Agreement and has been fully authorized through applicable
corporate process to do so.
4.1.2 The person(s) signing this agreement on behalf of the Parties have the necessary
authority, and approval for execution of this document and to bind his/their respective
organization for due performance as set out in this Agreement. It has all necessary
statutory regulatory permissions, approvals and permits for the running and operation of
its business.
4.1.3 It has full right, title and interest in and to all software, copyrights, trade names,
trademarks, service marks, logos symbols and other proprietary marks (collectively
'IPR') (including appropriate limited right of use of those owned by any of its
vendors, affiliates or subcontractors) which it provides to the other Party, for use related
to the services to be provided under this Agreement, and that any IPR provided by
a Party does not infringe the IPR status of any third party.
4.1.4 It will provide such cooperation as the other Party reasonably requests in order to
give full effect to the provisions of this Agreement .
4.1.5 The execution and performance of this Agreement by either of the Parties does
not and shall not violate any provision of any of the existing Agreement with any of
the party and any other third party.
4.2 Additional Representation and Warranties by Service Provider.

4.2.1 The Service Provider shall provide the Services and carry out its obligations
under the Agreement with due diligence, efficiency and economy, in accordance
with generally accepted techniques and practices used in the industry and with
professional standards recognized by international professional bodies and
shall observe sound management practices. It shall employ appropriate
advanced technology and safe and effective equipment, machinery, material and
methods.
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4.2.2 The Service Provider has the requisite technical and other competence, sufficient,
suitable, qualified and experienced manpower/personnel and expertise in providing the
Services to the Bank.
4.2.3 The Service Provider shall duly intimate to the Bank immediately, the changes, if any
in the constitution of the Service Provider.
4.2.4 The services and products provided by the Service Provider to the Bank do not violate
or infringe any patent, copyright, trademarks, trade secrets or other intellectual property
rights of any third party.
4.2.5 The Service provider shall ensure that all persons, employees, workers and other
individuals engaged by or sub-contracted by the Service Provider in rendering
the Services under this Agreement have undergone proper background check,
police verification and other necessary due diligence checks to examine their
antecedence and ensure their suitability for such engagement. No person shall
be engaged by the Service provider unless such person is found to be suitable in
such verification and the Service Provider shall retain the records of such verification
and shall produce the same to the Bank as when requested.
5 RESPONSIBILITIES OF THE BANK
5.1 Acknowledgement of the applications submitted by the Service provider and status report
on the application to the Service provider.
5.2 Intimation to the Service provider about the changes in documentation, rates of loans or
other regulatory requirements well in advance.
5.3 Timely payment of commissions, incentives and other payables to the Service Provider
for the services rendered.
5.4 Allow the staff, associates and clients of the Service Provider access to the premises and
officers of the Bank in connection with queries and business pertaining to the Home loan
product of the Bank.
6 RESPONSIBILITIES OF THE SERVICE PROVIDER
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6.1 The Service provider will be responsible for sourcing and identification of the potential
customer.
6.2 The Service provider will be responsible for explanation of the product distributed to the
potential client.
6.3 The Service provider will be responsible for collection of all necessary documents from
the clients for K.Y.C and other documents as stipulated by the Bank and submit them to
the Bank for processing of the Home loans
6.4 The Service provider will also be responsible for collection of any additional documents
from the client that may be required by the Bank, post sanction and disbursal of the loan
amount.
7 CONFIDENTIALITY
7.1 For the purpose of this Agreement, Confidential Information shall mean (i) information of
all kinds, whether oral, written or otherwise recorded including, without limitation, any
analyses, compilations, forecasts, data, studies or other documents, regarding the
past, current or future affairs, business, plans or operations of a Party to which the other
Party will have access, (ii) the existence of the contemplated terms and the fact
that discussions or negotiations are taking place or have taken place between the Parties
concerning the contemplated terms, (iii) any and all information regarding the
contemplated terms and any agreements that may be entered into in relation thereto
and (iv) any customer details or other data received by a Party from the other Party or
its customer(s) or otherwise shared between the Parties in connection with the Service.
7.2 In consideration of each Party providing the other Party or its' representatives
withthe Confidential Information, the Partiesagree as follows:
7 .2.1 Each Party shall keep confidential and shall not, directly or indirectly, disclose, except
as provided in sub-clauses below, in any manner whatsoever, in whole or in part,
the Confidential Information without the other Party's prior written consent.
7.2.2 Each Party shall hold the Confidential Information in confidence and shall exercise
all reasonable diligence in ensuring that the Confidential Information is not disclosed to
third parties and will refrain from using the Confidential Information for any purpose
whatsoever other than for the purposes of this Agreement or for the purpose for
which such information is supplied.
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7.2.3 Notwithstanding the above, each Party may reveal the Confidential Information to
those of its representatives, those of its' holding company and those of its
subsidiaries who are involved in the negotiation or evaluation of the Project, and
shall procure and ensure that each of them complies with the obligation to keep the
Confidential Information secret, private and confidential and strictly observes the
terms of this Agreement.
7.2.4 The confidentiality obligation shall not apply to such portions of the Confidential
Information (other than the Customer details/ data of the Bank) which one of the
Parties can demonstrate (i) are or become generally available to the public other
than as a result of any breach of this Agreement, (ii) were in its possession on a
nonconfidential basis prior to the date hereof or (iii) have been rightfully received
from a third party after the date hereof without restriction on disclosure and without
breach of this Agreement, said third party being under no obligation of confidentiality
to the other Party with respect to such Confidential Information.
7.2.5 In the event that a Party becomes legally compelled pursuant to any Statutory or !
regulatory provision, court or arbitral decision, governmental order, or stock exchange
requirements to disclose any of the confidential Information, the compelled Party, as
far as possible, will provide the other Party with prompt written notice. In any case,
the compelled Party will furnish only that portion of the Confidential Information which
is legally required and will exercise all reasonable efforts to obtain reliable assurance
that confidential treatment will be accorded to the Confidential Information.
7.2.6 In the event of termination or expiry of this Agreement, each Party shall either (i)
promptly destroy all copies of the written (including information in electronic form)
Confidential Information in its possession or that of its representatives; or (ii) promptly
deliver to the other Party at its own expense all copies of the written Confidential
Information in its possession or that of its representatives, provided, however, that (i)
no notes, memoranda, analyses, studies or other documents prepared by it or its
advisers in connection with the Services shall be returned or destroyed, but they
shall be disposed in accordance with any specific directions in this Agreement or held
and kept confidential, and that (ii) each Party shall be permitted to retain one copy of
the Confidential Information for the purposes of dispute resolution, compliance with
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regulatory agency or authority and internal compliance procedures, provided such copies
being held and kept confidential.
7.2.7 By furnishing the Confidential Information, no Party makes an express or implied
representation or warranty as to the accuracy or completeness of the
Confidential Information that it has disclosed and each Party expressly disclaims any
liability that may be based on the Confidential Information, errors therein or omissions
there from, save in the case of fraud or willful default.
7.3 The Service Provider shall not, without the Bank's prior written consent, disclose
confidential information, to any person other than a person employed by the Service
Provider in the performance of the Contract. Disclosure to any such employed person
shall be made in confidence and shall extend only so far, as may be necessary to
purposes of such performance
7.4 The Service Provider shall not, without the Bank’s prior written consent, make use of any
document or information received from the Bank except for purposes of performing
the services and obligations under this Agreement.
7.5 Any document received from the Bank shall remain the property of the Bank and shall be
returned (in all copies) to the Bank on completion of the Service Provider's performance
under the Agreement.
7.6 The obligations set out in this Article shall continue even after the termination/
expiry of this Agreement. Confidentiality obligations of the Service Provider in respect
of any customer data/ details of the Bank shall be absolute, unconditional and without
any time limit, irrespective of the expiry/ termination of the Agreement.
7.7 Service Provider agrees to indemnify and hereby keeps the Bank indemnified
against all actions, claims, loss, damages, Costs, Charges, expenses (including
Attorney / Advocate fees and legal expenses) which the Bank may suffer or incur on
account of breach of confidentiality obligations as per this Agreement by Service
Provider or its employees, agents, representatives, Sub-Contractors. Service
Provider further agrees to make good the loss suffered by the Bank upon first demand
by the Bank which shall be final, conclusive and binding on Service Provider.
8 RELATIONSHIP BETWEEN THE PARTIES.
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8.1 It is specifically agreed that the Service Provider shall act as an independent .
service provider for Home loans and shall not be deemed to be the Agent of the Bank
except in respect of any other transactions/services which give rise to Principal-Agent
relationship by express agreement between the Parties.
8.2 Neither the Service Provider nor its employees, agents, representatives, Sub Contractors
shall hold out or represent as agents of the Bank.
8.3 None of the employees, representatives or agents of Service Provider shall be
entitled to claim permanent absorption or any other claim or benefit against the Bank.
8.4 This Agreement shall not be construed as joint venture. Each Party shall be responsible
for all its obligations towards its respective employees. No employee of any of the two
Parties shall claim to be employee of other Party.
8.5 All the obligations towards the employees of a Party including that on account of
personal accidents occurred while working in the premises of the other Party shall be
with the respective employer ·and not on the Party in whose premises the accident
occurred.
9 SUB-CONTRACTING
9.1 No sub-contracting of any part of the services by the service provider shall be
allowedother than those specifically mentioned in this Agreement or agreed by the Bank
in writing.
9.2 The Service Provider agrees to obtain prior approval/consent of the Bank of the use of
Sub-contractors by the Service Provider for any part of the Services.
9.3 Before engaging any Sub-Contractor, the Service Provider shall carry out due
diligence process on sub-contracting/ sub-contractor to the satisfaction of the
Bank and Bank should have access to such records.
9.4 In the event of sub-contracting the Service Provider shall ensure that suitable
documents including confidentiality agreement are obtained from the sub-contractor
and the Service Provider shall ensure that the secrecy and faith of Bank's data/
processes is maintained.
9.5 Notwithstanding approval of the Bank for sub-contracting the Service Provider shall
remain liable to the Bank forall acts/omissions of sub-contractors.
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9.6 In respect of that part of the services where chain outsourcing and sub-contractors are
permitted by the Bank, the sub-contractor should have same level of obligations as that
of the Service Provider and the Service Provider agrees to obtain suitable documents in
this regard from the sub-contractor.
10 FORCE MAJEURE
10.1 Notwithstanding anything else contained in the Agreement, neither Party shall be
liable for any delay in performing its obligations herein if and to the extent that such
delay is the result of an event of Force Majeure.
10.2 For the purposes of this clause, 'Force Majeure' means and includes wars,
insurrections, revolution, civil disturbance, riots, . terrorist acts, public strikes, hartal,
bundh, fires, floods, epidemic, quarantine restrictions, freight embargoes, declared
general strikes in relevant industries, viz. Major Act of Government, impeding
reasonable performance of the Contractor and I or Sub-Contractor but does not
include any foreseeable events, commercial considerations or those involving fault or
negligence on the part of the party claiming Force Majeure.
10.3 If a Force Majeure situation arises, the Service Provider shall promptly notify the Bank
inwriting of such conditions, the cause thereof and the likely duration of the delay.
Unless otherwise directed by the Bank in writing, the Service Provider shall continue
to perform its obligations under the Agreement as far as reasonably practical, and
shall seek all reasonable alternative means for performance not prevented by
the Force Majeure event.
10.4 If the event of Force Majeure continues for a period more than 30 days, the Bank shall
be entitled to terminate this Agreement at any time thereafter. Neither party shall
have any penal liability to the other in respect of the termination of this Contract as
a result of an Event of Force Majeure. However Service Provider shall be entitled
to receive payments for all services actually rendered up to the date of the
termination of this Agreement.
11 COMPLIANCE WITH LAWS

11.1 Service Provider hereby agrees and declares that it shall be the sole responsibility
of Service Provider to comply with the provisions of all the applicable laws, concerning
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or in relation to rendering of Services by Service Provider as envisaged under this
agreement.
11.2 Service Provider shall procure and maintain all necessary licenses permissions,
approvals from the relevant authorities under the applicable laws throughout the
currency of this Agreement
11.3 Service Provider shall be solely liable & responsible for compliance of applicable
Labour Laws in respect of its employees, agents, representatives and
subContractors and in particular Laws relating to terminal benefits such as Pension,
Gratuity, Provident Fund, Bonus or other benefits to which they may be entitled and
the Laws relating to Contract Labour, Minimum Wages, etc., and the Bank shall
have no liability in these regards. Further, the Service provider would indemnify/make
good for the losses to the Bank for non compliance or any claims
against the Bank arising out of any non compliance as above.
12 RIGHT TO AUDIT
12.1 It is agreed by and between the Parties that the Bank shall have the right to audit the
Equipment and Services anytime during the term of this Agreement. All costs for such
audit shall be borne by the Bank.
12.2 The bank shall have the right to conduct audits on the Service Provider whether by its
internal or external auditors, or by agents appointed to act on its behalf and to obtain
copies of any audit or review reports and findings made on the service provider in
conjunction with the services performed for the Bank.
12.3 It is agreed that the Bank shall have the access to all books, records and information
relevant to the Services available with the Service Provider.
12.4 The Parties agree that the Bank shall have the right, but without any obligation to
monitor and assess the Services to enable the Bank to take necessary corrective
measures, provided any such monitoring shall not amount to supervision of any of the
jobs of the Service Provider or the employees of the Service Provider.
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12:5 The Bank should have the right to conduct surprise check of the Service Provider's
activities in respect of the Services.
12.6 The Service Provider agrees that the Bank shall have the right to disclose the
details of this Agreement and the details of Services covered herein to the
Reserve Bank of India and Indian Banks Association.
12.7 The service provider agrees to allow the Reserve Bank of India or persons authorized
by it to access the documents, records of transactions, and other necessary
information stored or processed by the service provider in respect of this Agreement or
the Services.
12.8 The Service Provider agrees to preserve the documents and data in respect of the
Services for such period in accordance with the legal/regulatory obligation of the Bank
in this regard.
12.9 The Service Provider agrees that the Complaints/feedback, if any received from the
customers of the Bank in respect of the Services by Service Providers shall be recorded
and Bank/Reserve Bank of India shall have access to such records and redressal of
customer complaints by the Service Provider.
13 FEES, TAXES DUTIES & PAYMENTS
13.1 Service Provider shall be paid fees and charges in the manner as may be decided from
. time to time between the Bank and Service provider subject to deduction of income
tax thereon wherever required under the provisions of the Income Tax Act by the Bank
13. 1.1The fees and charges will be decided by mutual consultation between the Bank
and Service provider and will be intimated in writing to the Service provider by the Bank
and duly acknowledged by the service provider.
13.2 All other taxes including service tax, duties and other charges which may be levied shall
be borne by the Service Provider and the Bank shall not be liable for the same.
13.3 All expenses stamp duty and other charges/expenses in connection with execution of this
Agreement shall be borne by Service Provider.
14 GENERAL INDEMNITY
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14.1 Service Provider agrees and hereby keeps the Bank indemnified against all claims,
actions, loss, damages, reputation loss, costs, expenses, charges, including
legal expenses (Attorney, Advocates fees included) which the Bank
may suffer or incur on account of any deficiency in Services rendered by Service
Provider or any acts of Commission / omission on the part of employees, agents,
representatives or Sub-Contractors of Service Provider. Service Provider agrees to
make good the loss suffered by the Bank on first demand made by the Bank in this regard
which shall be final conclusive and binding on Service Provider.
14.2 Service Provider further undertakes to promptly notify the bank in writing any breach
of obligation of the agreement by its employees or representatives including
confidentiality obligation and in such an event, the Bank will in addition to and without
prejudice to any other available remedies be entitled to immediate equitable relief
in a Court of competent jurisdiction to protect its interest including injunctive relief.
14.3 The Service Provider shall be directly and vicariously liable to indemnify the
Bank in case of any misuse of data/information of the Bank by the Service Provider,
deliberate or otherwise.
14.4 The Service Provider shall indemnify and keep fully end effectively indemnified the
Bank against all costs, claims, damages, demands, expenses and liabilities of
whatsoever nature arising out of or in connection with all claims of infringement
of trade mark, patent, copyright, industrial design or any other intellectual property
rights of any third party arising from the Services or use of software or any other product
under this Agreement, subject to the following condition(s):
14.4.1The Bank shall promptly notify the Service Provider in writing of any allegations of
infringement of which it has notice;
14. 4.2The Bank shall not make any admission of claims causing prejudice to the
defense of the Service Provider against such claims without the Service
Provider's prior written consent
15. TERMINATION
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15.1 The Bank may, without prejudice to any other remedy for breach of contract, with
written notice of not less than thirty days sent to the Service Provider, terminate
the Agreement in whole or in part:
a) If the Service Provider fails to deliver any or all the obligations within the time period
specified in the Agreement, or any extension thereof granted by the Bank;
b) If the Service Provider fails to perform any other obligation(s) under the Agreement;
c) for any reasons which the Bank, at its sole discretion consider a fit and proper ground
for termination of the Agreement;
d) on the happening of any termination event mentioned herein above in this agreement; e)
for convenience; or
f) in the interest of the Bank.
15.2 The Bank shall have a right to terminate the agreement immediately by giving a notice in
writing to Service provider in the following eventualities:
15.2.1 If any Receiver/Liquidator is appointed in connection with the business of the Service
Provider or Service provider transfers substantial assets in favour of its creditors or any
orders/directions are issued by any Authority/Regulator which has the effect of
suspension of the business of Service Provider.
15.2.2 If Service Provider applies to the Court or passes a resolution for voluntary winding up
of Service provider or any other creditor/person files a petition for winding up or
dissolution of Service Provider.
15.2.3 If Service Provider, in reasonable opinion of the Bank, is unable to pay its debts or
discharge its liabilities in normal course of business.
15.2.4 If Service Provider is unable to render the services up to the mark as envisaged under
this agreement upon a reasonable assessment of the circumstances by the Bank which
affect rendering of the services by Service Provider as envisaged under this agreement.
15.2.5 If any acts of commission or omission on the part of Service Provider or its agents,
employees, sub-contractors or representatives, in the reasonable opinion of the Bank
tantamount to fraud or prejudicial to the interest of the Bank or its customers.
15.2.6 If Service Provider is owned/controlled wholly/partly by any other Bank operating in
India.
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15.3 In the event of the termination of the Agreement, Service Provider shall be liable and
responsible to return to the Bank all records, documents, data and information including
Confidential Information pertains to or relating to the Bank in its possession.
15.4 In the event of termination of the Agreement for any reason, Bank shall have the right to
give suitable publicity to the same including advising the India Bank’s Association.
15.5 In the event of termination of the Agreement or on the expiry of the term/ renewed
term of this Agreement, the Service Provider shall render all reasonable assistance and
help to the Bank and any new contractor engaged by the Bank for the smooth switch
over and continuity of the Services or if so required by the Bank take all necessary
steps to bring the Services to a close in a prompt and orderly manner.
15.6 Upon termination or expiration of this Agreement, all rights and obligations of the
Parties hereunder shall cease, except:
a) such rights and obligations as may have accrued on the date of termination or
expiration;
b) the obligation of confidentiality; and
c) any right which a Party may have under the Application Law.
16 CONTINGENCY PLANS & CONTINUITY ARRANGEMENTS.

16.1 The Service Provider shall arrange and ensure proper contingency plans to meet any
unexpected obstruction to the Service Provider or any employees or subcontractors
of the Service Provider in rendering the Services or any part of the same under this
Agreement to the Bank.
16.2 The Service Provider agrees for the following continuity arrangements to ensure the
business continuity of the Bank.
16.2.1 In the event of this Agreement comes to end on account of termination or by the
expiry of the term/ renewed term of the Agreement or otherwise, the Service
Provider shall render all reasonable assistance and help to the Bank and to any new
contractor engaged by the Bank, for the smooth switch over and continuity of the
Services.
16.2.2 In the event of failure of the Service Provider to render the Service, without prejudice
to any other right the Bank shall have as per this Agreement, the Bank at its
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sole discretion may make alternative arrangements for getting the Services from
any other source. And if the Bank gives a prior notice to the Service Provider before
availing such service from any other alternative source, the Service Provider shall be
liable to reimburse the expenses, if any, by the Bank in availing such services from the
alternative source.
17 ARBITRATION
17.1 Any and all disputes, controversies and conflicts ("Disputes") arising out of this
Agreement or in connection with this Agreement or the performance or non
performance of the rights and obligations set forth herein, or the breach, termination,
invalidity or interpretation thereof shall be referred for arbitration in terms of the
Arbitration and Conciliation Act, 1996 (Arbitration Act) or any amendments thereof.
Prior to submitting the Disputes to arbitration the parties shall make all endeavours to
settle the dispute/s through mutual negotiation and discussions. In the event that
the said dispute/s are not settled within 90 days of the arising thereof as evidenced
through the first written communication from any party notifying the other regarding
the disputes, the same shall finally be settled and determined by arbitration as above.
17.2 The place of arbitration shall be at Mumbai and the language used in the arbitral
proceedings shall be English. Arbitration shall be conducted by a mutually appointed
sole arbitrator. If the Parties are unable to agree upon a sole Arbitrator, each Party
shall appoint one arbitrator and the two arbitrators so appointed by the Parties
shall appoint the third arbitrator, who shall be the Chairman of the Arbitral Tribunal.
17.3 The arbitral award shall be in writing and subject to the provisions of the Arbitration
and Conciliation Act, 1996 Act shall be enforceable in any court of competent
jurisdiction.
17.4 Pending the submission to arbitration and thereafter, till the Arbitrator or the Arbitral
Tribunal renders the award or decision, the Parties shall, except in the event of
termination of this Agreement or in, the event of any interim order/award is granted
under the afore stated Act, continue to perform their obligations under this
Agreement.
18 GOVERNING LAW & JURJSDICTION
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18.1 The Agreement shall be governed and construed in accordance with the Laws of
Republic of India.
18.2 The Parties agree to submit to the exclusive jurisdiction of the appropriate court
in Mumbai in connection with any dispute between the Parties under the Agreement.
19 ENTIREAGREEMENT
19.1 This Agreement constitutes the entire agreement between the Parties with respect to
the subject matter hereof and supersedes all prior written agreements, undertakings,
understandings and negotiations, both written and oral, between the Parties with
respect to the subject matter of the Agreement, except which are expressly annexed
or attached to this Agreement arid saved by this Agreement. No representation,
inducement, promise, understanding, condition or warranty not set forth herein has
been made or relied upon by any Party hereto.
20 SEVERABILITY
20.1 If any part or any provision of this Agreement is or becomes illegal, invalid or
unenforceable, that part or provision shall be ineffective to the extent of such invalidity or
unenforceability only, without in anyway affecting the validity or enforceability of the
remaining parts of said provision or the remaining provisions of this Agreement. The
Parties hereby agree to attempt to substitute any invalid or unenforceable provision with
a valid or enforce able provision, which achieves to the greatest extent possible the
economic, legal and commercial objectives of the invalid or unenforceable provision.
21 NOTICES
21.1 Any notice, invoice, approval, advice, report or any other communication
required to-be given under this Agreement shall be in writing and may be given by
delivering the same by hand or sending the same by prepaid registered mail, telegram
or facsimile to the relevant address set for the below or such other address as each Party
may notify in writing to the other Party from time to time. Any such notice given as afore
said shall be deemed to be served or received at the time upon delivery (if delivered by
hand) or upon actual receipt (if given by telegram or facsimile) or seven (7) clear days
after posting (if sent by post).
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21.2 A notice shall be effective when it is delivered or on the effective date of the notice,
whichever is later.
21.3 Address for communication to the Parties are as under:
21.3.1 To the Bank
State Bank of India

RE, H&HD Department
Corporate Centre
9th Floor, Air India Building
Nariman Point,
Mumbai-400021.
21.3.2 To Service Provider
SBICAP Securities Limited
2nd Floor, MafatLal Chambers, A-Wing
N.M.Joshi Marg, Lower Parel
Mumbai 400013
22 MISCELLANEOUS
22.1 Any provision of this Agreement may be amended or waived, if, and only if such
amendment or waiver is in writing and signed, in the case of an amendment by each
party, or in this case of a waiver, by the Party against whom the waiver is to be effective.
22..2 No failure or delay by any Party in exercising any right, power or privilege hereunder
shall operate as a waiver thereof nor shall any single or partial exercise of any other
right, power of privilege. The rights and remedies herein provided shall be cumulative
and not exclusive of any rights or remedies provided by Law.
22.3 Neither this Agreement nor any provision hereof is intended to confer upon any
person/s other than the Parties to this Agreement any rights or remedies hereunder.
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22.4 The Service Provider shall execute and deliver such additional documents and perform
such additional actions, as may be necessary, appropriate or reasonably requested
to carry out or evidence the transactions contemplated hereby.
22.5 In case of any change in applicable laws that has an effect on the terms of this
Agreement, the Parties agree that the Agreement may be reviewed, and
if deemed necessary by the Parties, make necessary amendments to the
Agreement by mutual agreement in good faith.
22.6 If this Agreement is signed in counterparts, each counterpart shall be deemed to be

an original.
22.7 The Service Provider shall not assign or transfer all or any of its rights, benefits
or obligations under this Agreement without the approval of the Bank. The Bank
may, at any time, assign or transfer all or any of its rights, benefits and
obligations under this Agreement.
22.8 All plans, drawings, specifications, designs, reports and other

documents prepared by the Service Provider in the execution of the
Agreement shall become and remain the property of the Bank,
and before termination or expiration of this Agreement the Service Provider shall
deliver all such documents; prepared under this Agreement along with a
detailed inventory thereof, to the Bank.
22.9 The Service Provider agrees that they shall not use the logo, trademark, copy
rights or other proprietary rights of the Bank in any advertisement or publicity
materials or any other written communication with any other party, without
the prior written consent of the Bank.
IN WITNESS WHERE OF, the parties hereto have caused this Agreement to be executed
by their duly authorized representatives as of the date and day first mentioned above.
State Bank of India Service Provider
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By: By:
Name: Name :
Designation: Chief General Manager (REHBU) Designation: Managing Director
Date: 30th March, 2015 Date: 30th March, 2015
WITNESS:
1. 1.
2. 2.
ANNEXURE•.SCHEDULE,ETC.
(Please provide the Annexure, Schedules, etc.)
(BACK TO INDEX)
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APPLICATION FORM “P-LAP”
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300
301
302
(BACK TO INDEX)
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Annexure HL-AU
The Branch Manager,

---------------------- Branch
Date:
Dear Sir,
“I ---------------------------------------------------------------------------(name of the borrower / co-borrowers)*

hereby declare that
(vii) I/We have applied for Housing Loan under EWS/LIG Scheme of Pradhan Mantri
Awas Yojana- Credit Linked Subsidy Scheme.
(viii) My/our total income from all sources is Rs………………………per annum.
Source of Income Annual Income
1.
Rs.
2. Rs.
3. Rs.
Total Rs.
2. I understand and accept that if at any stage, it is found that the information given by me is
false/not true, all benefits given to me under the schemes would be withdrawn and legal
action as deemed fit, would be taken against me.
Yours faithfully,
(Signature of borrower) (Signature of co-borrower)
Encl: Documents related to income proof:

1.
2.
3.
(BACK TO INDEX)
304
Annexure HL-AV
SOP FOR END TO END LOS PROCESS
1. Creation / Mapping of COD Users
As a onetime measure COD users have been updated at the backend as per the data received
from the Circles. Creation / Mapping of COD Users at RACPCs/RASMECs/LPCs already delegated
to Circles.
2. Quick Data Entry
Users holding the role of Sourcing Entity in LOS must perform QDE exercising with due caution
and care as stage reversal of proposal from the subsequent stages in LOS to QDE is not permitted
henceforth under the revised LOS flow.
3. De-Dupe
No change in the extant De-Dupe process.
4. Coordination Desk (COD)
COD to acknowledge the receipt of physical Home Loan proposal file by clicking on the
“Acknowledge receipt of physical file” button.
5. Additional Document Requirement
The new screen named Additional Document requirement. This screen shall be present at the
COD and DDE stage. After receiving the documents, the button “Additional Document Received”
will be checked. Then after clicking “Save and Proceed” button, application will be available for
allocation at COD main screen.
6. Field Investigation Initiation
COD Officer must raise the demand for Reports from the various empanelled Agencies of the Bank
through the Field Investigation Initiation screens in LOS. The activities relating to the initiation of
Field Investigation Reports and recording the receipt of such reports in LOS must be done through
“Field Investigation Initiation” screens in LOS, respectively.
Obtaining TIR, Valuation and other reports by sourcing entities in BPR centre from our empaneled
Vendors is in contravention of laid down instructions and fraught with risk.
7. Allocation of proposal to AMT
Then, COD Officer to use the COD Officer Screen in LOS for allocating Home Loan proposals to
the concerned AMT / Processing Officer. Stage Reversal is not permitted from the COD Stage to
any of the preceding stages in LOS.
305
8. Processing Officer: Detailed Data Entry (DDE)
Home Loan proposal will simultaneously appear under DDE and Field Investigation Completion
(FIC) stages in LOS. Both the stages must be completed by the Processing Officer to move the
proposal to the next stage in LOS.
9. Changes at the PO – (DDE screen)
At the DDE>>Checklist Screen, the Additional Document Requirement screen shall be placed. At
the save click of the Addl. Document screen at DDE, SMS and Email alerts to be triggered as
applicable for additional doc requirement.
10. Field Investigation Verification(FIV) & Field Investigation Completion(FIC)
FIV & FIC to be performed by the Processing Officer after receiving all necessary reports from the
Outsourced Verification Agencies for Residence/business address and Site Inspection. Report /
Pre-sanction survey report from the Inspecting official.
In decision section of all the verification type screens, a new radio button labelled as ‘ReWork’ and
a new text box labeled as ‘Re-Work Remarks’ shall be made available. Stage Reversal is not
permitted from the DDE Stage to any of the preceding stages in LOS. However, the Processing
Officer will be able to overwrite / edit any / all details entered into LOS in the preceding stages. A
new Mandatory drop down labeled “In process” will be added.
11. Underwriting (UND)
UND will be started only when the stages FII,FIV ,FIC and DDE will be completed.
Stage Reversal is not permitted from the UND Stage to any of the preceding stages in LOS.
However, the Sanctioning Officer will be able to overwrite / edit any / all details (e.g. loan amount,
scheme, etc.) entered into LOS in the preceding stages.
12. Print Documents (PDOC)
Stage Reversal is only permitted from the PDOC Stage to the UND stages in LOS. In case any
error in account opening or in the printed loan documents is observed, PDOC users can stage
reverse the proposal to the UND stage where the necessary changes would be incorporated by the
Sanctioning Officer.
(BACK TO INDEX)
306
Annexure HL-AW
USER MANUAL
INTRODUCTION OF COORDINATION DESK (COD) STAGE IN LOS
Table of contents
Sl.No Item Page

No.
01 Revised LOS Stages
02 Creation / Mapping of COD Users
03 De-Dupe
04 Quick Data Entry (QDE)
05 Coordination Desk (COD)
06 Detailed Data Entry (DDE)
07 Underwriting (UND)
08 Print Document (PDOC)
1) Existing and Revised Stages in LOS
Existing LOS Stages
307
Revised LOS Stages
QDE DE- COD DDE UND PDO

DUPE FII FIV & C
FIC
2) Creation / Mapping
of COD Users
As a onetime measure COD

users have been updated at
the backend as per the data
received from the Circles.
For creation of new COD

users:
Creation / Mapping of COD Users Creation / Mapping of COD Users

RACPC / RASMEC NonBPR Centers
308
• A new role for COD user has been • A new role for COD user has been
created in the LOS master module created in the LOS master module
(already delegated to the circles). (already delegated to the circles).
RACPC / RASMEC to send a mail Branch/RBO to send a mail from the
from the official email id to their official email id to their respective
respective LHO/RBO with the LHO/RBO with the following details for
following details for creation of COD creation of COD User/s :
User/s :
o Name of the Officer identified for
o Name of the Officer identified performing the role of COD.
for performing the role of COD.
o PF ID o Designation o Branch /
o PF ID o Designation o Branch /
CPC Code o Mobile Number
CPC Code o Mobile Number o
o Email ID
Email ID
Existing LOS User ID (if any)
o Existing LOS User ID (if any)
3) Quick Data Entry
No change in the extant QDE process. Users holding the role of Sourcing Entity in LOS must,
however, perform QDE exercising due caution and care as stage reversal of proposal from the
subsequent stages in LOS to QDE is not permitted henceforth under the revised LOS flow.
4) De-Dupe
No change in the extant De-Dupe process.
5) Coordination Desk (COD)
Post completion of the De-Dupe successfully, Home Loan proposals will simultaneously appear
under COD and Field Investigation Initiation (FII) stages in LOS. Both the stages must be
completed by the COD Officer to move the proposal to the next stage in LOS. The different activities
to be performed using the COD Officer Screen in LOS are provided as under :
309
a) COD to acknowledge the receipt of physical Home Loan proposal file by clicking on the
“Acknowledge receipt of physical file” button. Once the user acknowledges the application
the status would be changed to “Acknowledged”.
b) Once the proposal is acknowledged, COD Officer must either raise the demand for Additional
documents to the Sourcing Entity or declare that the proposal has all the basic supporting
documents and proofs and “Additional documents are not required”.
1.1.1 Additional Document Requirement
1. The new screen named Additional Document requirement. This screen shall be
present at the COD and DDE stage and will be handled by the below two roles:
i. COD ( Coordination Desk)
ii. PO ( Processing Officer)
1. The additional document required tab shall not be enabled for data entry until the
application is acknowledged by COD.
310
2. The save and proceed button on the screen shall be enabled only under two scenarios
a. If the Option-1 -- Additional Document not required is checked
b. If the Option-3 -- Additional Document Received is checked
3. The application will not be available for Allocation at COD main screen unless application
has been clicked with save and proceed button at the Additional Document Required
screen.
c) Before allocation of the proposal to the Account Management Team (AMT), COD Officer must
raise the demand for Reports from the various empanelled Agencies of the Bank and also
obtain Site Inspection Report / Pre-Sanction Survey from the Inspection Officer. The activities
relating to the initiation of Field Investigation Reports and recording the receipt of such reports
in LOS must be done through the Field Investigation Initiation screens in LOS, respectively.
d) COD Officer to use the COD Officer Screen in LOS for allocating Home Loan proposals to the
concerned AMT / Processing Officer.
Stage Reversal is not permitted from the COD Stage to any of the preceding stages in LOS.
6) Detailed Data Entry (DDE)
• Post allocation of the proposal to AMT by the COD Officer, the Home Loan proposal will
simultaneously appear under DDE and Field Investigation Completion (FIC) stages in LOS.
Both the stages must be completed by the Processing Officer to move the proposal to the
next stage in LOS.
• Changes at the PO – (DDE screen)
At the DDE>>Checklist Screen, the Additional Document Requirement screen shall be placed.
Validations on the screen
• The additional document required tab shall not be enabled at the QDE>>Checklist screen.
• The additional document required tab shall be mandatory screen to be saved along with the
checklist screen at DDE.
• The application will not proceed ahead with DDE change stage, until the application has
been clicked for save and proceed button at the Additional Document Required screen.
• At the save click of the Addl. Document screen at DDE, SMS and Email alerts to be triggered
as applicable for additional doc requirement.
311
Figure 1: Proposed DDE>Checklists Screen for Addl. Documents required
• Field Investigation Verification & Field Investigation Completion to be performed by the

Processing Officer after receiving all necessary reports from the Outside Verification
Agencies and Site Inspection Report / Pre-Sanction Survey from the Inspection Officer.
- In decision section of all the verification type screens, a new radio button labelled as ‘Re-
Work’ shall be made available.
- A new text box labelled as ‘Re-Work Remarks’ shall be made available on all the verification
type screens.
Fig: 02
- A validation shall be made available to verify if Re-Work radio button is selected by user
than Re-Work Remarks field shall be mandatory.
- At FIV ‘Save and Proceed ’ button label shall be modified to ‘Save and Proceed to PO’
- If user selects Re-Work option at FIV, than at FIC stage a new label shall also be introduced
as ‘Re-Work Remarks’ which will show the data filled by user at FIV stage .
312
A new mandatory dropdown labelled ‘IN Process’ will be added on FII screen.
Values in the dropdown will be ‘YES’ and ‘NO’
When user will select the value as ‘YES’ then the workflow will be different from END to
END Home loan workflow. On selection of value of ‘In Process’ as ‘NO’ the existing END to END
Home loan workflow will work.
In case of value as ‘YES’ in ‘In Process’ dropdown then the below workflow will be applicable:-
FII and BDE will be parallel activities.FIV will be start only when the FII will be completed.
FIV will be started only when FII will be completed.
Once the FII stage will be completed then BDE and FIV will start as parallel activities. To complete
the FII, user need to select ‘IN Process’ on FII as ‘YES’.
Fig: 03
Case 1:- When the ‘In Process’ dropdown is selected as ‘NO’. Then existing END to END workflow
will work.
313
Fig: 04
Case 2:- When the ‘In Process’ dropdown is selected as ‘YES’. Then the modified workflow
will work.
o When user selects ‘In Process’ as ‘YES’ and click ‘ADD’ on FII then two parallel
activities will be started
o I.e. FII and DDE.
o FII will only be completed when ‘In Process’ on FII selected as ‘NO’. o After
completion of FII, FIV will be started parallel to DDE. o After completion of both FIV,
FIC will be started parallel to DDE.
o UND will be started only when the stages FII, FIV, FIC and DDE will be completed
314
7) Underwriting (UND)
• Stage Reversal is not permitted from the UND Stage to any of the preceding stages in LOS.
However, the Sanctioning Officer will be able to overwrite / edit any / all details (e.g. loan
amount, scheme, etc.) entered into LOS in the preceding stages.
• Stage Reversal
1) The existing option of stage reversal in the system to be revoked from all the roles.
2) The option of stage reversal to be provided to documentation officer and account

opening officer only
3) In existing stage reversal screen, the activity to which the application can be
reversed to be limited to UNDERWRITING stage only.
4) When the application is stage reversed to UND --the Underwriter / CM Sanctions
should have all rights to edit the application details.

315
Figure 2: Existing stage reversal Screen
No change in any other extant UND process.
8) Print Documents (PDOC)
Stage Reversal is only permitted from the PDOC Stage to the UND stages in LOS. In case any
error in account opening or in the printed loan documents is observed, PDOC users can stage
reverse the proposal to the UND stage where the necessary changes would be incorporated by the
Sanctioning Officer.
316
317
318
319
(BACK TO INDEX)
320
Annexure HL- AAA
CHECK LIST FOR DUE DILIGENCE OF BUILDER TIE UP APPROVALS FOR BRT/AGM HLS /
RM RBO
1. KYC/ antecedents checks of Builders / Developers:
Constitution of the Firm : 1. Proprietorship 2. Partnership 3. Company
A. KYC Documents to be obtained for Proprietorship / Partnership

Sr. Documents to be obtained Whether obtained If No, Remarks,
No Yes/ No if any
1. PAN Card of the Firm/
Proprietor
2. AADHAR Card of Individual
Proprietor/
Partners
3. Copy of Partnership Deed
4. Address Proof (viz. Electricity

Bill/ Tel
Bill/ Rent agreement)
5. E-Mail / Website address
6. Contact details
B. Documents to be obtained for Company :

Sr. Documents to be obtained Whether obtained Remarks, if any
No Yes/ No
1. PAN Card of the Company
2. AADHAR Card of Individual

Promoters /
Directors
3. Copy of Memorandum of
Association/ Article of
Association
4. Certificate of Incorporation
5. E-Mail / Website address
6. Contact details
2 i. Registered office, Project Site, Previous projects visits, Inspection and approval
Sr. Place(s) Visited Date of visits Remarks, if any
No
321
1. Registered office of the Firm/
Company
2. Project site
3. Completed Projects
ii. Prior Registration of real estate project with Real Estate Regulatory Authority is
mandatory(Applicable for states where RERA has been notified)
Details of RERA Registration
Sr. Project Name Date of RERA RERA
No Registration Registration/
/Application Filing
Filing Number
1.
2.
3.
3. Copies of External Rating / Builder Licences etc. obtained and held on record :
Sr. Project Name Whether External If Yes Date of
No rating obtained ECR and the
(wherever applicable) ECR rating
Yes / No
1.
Whether the Builder / Coloniser licences obtained Yes/ No :

Sr. Project Name Builder / Coloniser Date of Validity of the
No licences issuing issue licences
authority
1.
4. Vetting of TIR received and approval of project tie up:-

Sr. Project Name of Date of Any If Yes.
No Name Empanelled TIR adverse Whether duly
Advocate findings vetted By the
Yes /No Law officer.
Yes/ No
1.
2.
5. Details of approval in OPAS

Sr. Project Name OPAS ID Next review date
No
322
1.
2.
3.
6. i. Builders / developers website visited to cross check the builders profile as per details
obtained through other means
Sr. Project Name Name / address of Whether the details
No Builder website cross checked Yes/
No
1.
2.
3.
ii. Are the advertisements or prospectus issued or published by the promoter mentioned
prominently in the website of the Authority: (Applicable for states where RERA has been notified)
Sr. Project Name Publicity material/ RERA Registration
No prospectus contains the Details are mentioned
address of the Builder in the publicity
website material/ prospectus
1. Yes / No Yes / No
7. In respect of states, where RERA is yet to be implemented, declaration from the promoter on
the compliance of RERA guidelines is obtained. Yes/ No
We confirm that the above Builder tie up has been approved by us in OPAS. We confirm that all
due diligence with regard to the instructions contained in the Master Circular on Home Loans
have been complied with meticulously. We note to review the Tie up on due date in OPAS after
obtaining fresh TIR.
List of compliances to be carried out by RACPC / RASMECC as per the Bank’s extant
instructions for Builder tie up has been advised to the respective RACPC/ RASMECC.
CM (BRT) / CM/ Manager (HLST) AGM (HLS) / RM (RBO) Date:

Place:
(BACK TO INDEX)
323
Annexure HL-AAB
CHECK LIST FOR DUE DILIGENCE OF BUILDER TIE UP TO BE DONE BY RACPC /
RASMECC
1. RACPC has uploaded subsequent Inspection Report (s) of the project at regular intervals,
mentioning the stage and level of constructions at Builder Tie Up site. Yes/ No
Sr. Project Name and Date(s) of Vesting Remarks, if
No location visit(s) official any
1.
2. Details of Point of Contact (POC) & email ID for receiving Builders queries and feedback
on products and process :-
Sr. Email Designation Designation Whether Remarks
No Address of the officer of the arrangements if any
attending officer have been
the mails ensuring made for
the review of the
disposal of disposal of the
the queries/ queries at
Complaints monthly
intervals
1.
3. Details of joint Visits to the Builders by AGM (RBO) and AGM (RACPC) to get feedback
Sr. Project Name and location Date(s) of joint visit(s) Remarks, if any
No
1.
CIT/ Site Inspecting official AGM (RACPC/ RASMECC)

Date:
Place:
(BACK TO INDEX)
324
Annexure HL-IC
Branch Code: Branch Name:
Bank's PAN:
TO WHOMSOEVER IT MAY CONCERN
PROVISIONAL HOME LOAN INTEREST CERTIFICATE
Name(s) of Borrower(s):
Address of the Borrower:
Pin Code:
Home Loan Account No:
Date of Sanction:
Limit in (Rs):
This is to certify that the repayment expected in the above noted Home Loan
account for the period from xxxxxxxx to xxxxxxxx is as under.
From To Amount
in (Rs)
Actual Repayment
Expected Repayment
Total
Of which, Principal
Interest
Charges
For State Bank of India
** This is a computer generated statement and does not require a signature **
(BACK TO INDEX)
325
ANNEXURE HL-AX
SBI SMART HOME TOP UP LOAN- APPLICATION FORM
Current Current Current

photograph of photograph of photograph of
1st applicant 2nd applicant 3rd applicant
Name: Name: Name:
To,
State Bank of India
_____________
Dear Sir/Madam,
I/We have availed Home Loan of Rs. (Rs. only) from State
Bank of India as per the details furnished below. I/We need funds further for the purpose of
against the same property. I/We, therefore, request you to sanction loan of Rs-________
(Rupees________________________________________) under SBI Smart Home Top-Up
Loan Scheme (Overdraft/Term Loan). I/We hereby undertake that the funds raised through this
loan will not be used by me/us for speculative purposes or in trading and business.
326
i (a) Existing Home Loan (a) Account No.
account number (b) Date of Sanction
(b) Home Loan availed in c) Limit
(Year) d) Outstanding
ii Existing Home Top-Up or a) Account No.
Home plus or Home Equity or (b) Date of Sanction
Insta Home Top-up Loan c) Limit
account number (if any) d) Outstanding
iii Savings Bank/ Current Account a) Account No
Number from where SI b) Bank
(Standing instruction) or ECS c) Branch
is coming every month toward d) IFSC Code
repayment of existing home
loan.
iv-a Personal details of 1st applicant:
Name
Father/Husba
nd/Spouse
Date of Birth
Gender
Marital Status
PAN/Aadhar/ No Date of issue........
UID/Passport/
Driving
Licence, etc
Current
Residential
address
Permanent
Residential
Address
Contact No Tel. Mob.
327
iv-b Personal details of 2nd Applicant:
Name
Father/Husba
nd/Spouse
Date of Birth
Gender
Marital Status
PAN/Aadhar/ No
UID/Passport/ Date of issue
Driving
Licence, etc
Current
Residential
address
Permanent
residential
Address

iv-c rd
Personal details of 3 Applicant:
Name
Father/Husban
d/Spouse
Date of Birth
Gender
Marital Status
PAN/Aadhar/UI No
D/Passport/Dri Date of issue
ving Licence,
etc
Current
Residential
address
Permanent
Residential
Address
vi Loan required by me/us Rs.

under SBI Smart Top-Up
(Rs. only)
(Minimum Rs. 1 lacs,
Maximum Rs. 5 lacs)
vii Type of facility for SBI Term Loan/Overdraft
Smart Home Top-Up
Loan
328
viii Mode of Repayment ECS/S.I.
ix Loan repayment period in
months
Declaration:
1. I/We declare that all the particulars and information given in the application form are true, correct
and complete and that they shall form the basis of any loan, State Bank of India, decides to grant
me/us.
2. I/We agree to provide additional documents, if require, in respect of income proof, other
liabilities, etc,
3. I/ We authorize the bank to credit all sums received by the bank or standing to the credit in
my /our name jointly or severally account maintained with SBI/other Banks to the loan account, if
necessary. I/We confirm that the funds will be used for stated purpose and will not be used for
speculative purpose.
4. I/We also understand that the sanction of the loan is subject to the execution of documents
as per the Bank’s requirements. I/We shall repay the loan together with interest as per the
repayment programme advised by the Bank.
5. I /We agree that the Bank has a right to make such enquiries about me/us as it thinks fit
though its employees/ representatives authorized to make such enquiries.
6. I /We further confirm and give my/our express consent to State Bank of India for disclosing
information about this loan to the Credit Information Bureau of India (CIBIL) and other
institutions approved by the Government of India / Reserve Bank of India.
7. I/we agree that a flat fee of Rs 2000/- will be levied as processing fee for sanction of the loan.
1.__________________________ 2. _________________________
Name ( ) Name ( )
3.__________________________
Name ( )
Place:
Date:
(Note: All co-owners of the property in the underlying Home Loan account are required to join as
borrowers/co-borrowers in the proposed loans)
*Strike off whichever is not applicable
List of enclosures:
(i) Cheque in favour of the Bank for Rs.2000/-, Cheque No as processing fee
329
ANNEXURE HL-AX
ARRANGEMENT LETTER (SMART HOME TOP- UP LOAN)
From
State Bank of India To,
………………….
Reference No. Date:
Dear Sir/Madam,
PERSONAL SEGMENT ADVANCES:
SBI SMART HOME TOP-UP LOAN: Rs ……………
With reference to your application dated ………………., for Personal Loan under SBI
Smart Home Top-Up scheme, we hereby
sanction you a SBI Smart Home Top-Up Loan limit of Rs ………………. (Rupees
………………………………. Only) to you on the following
2. Purpose: The loan is sanctioned to you for the purpose as stated in your
application. Please note that the loan amount
should not be used for speculative purposes.
3. Facility type: Term Loan / Overdraft_____________ (Please strike off whichever
is not applicable)
4. Interest
The effective rate of Interest on the loan outstanding will be charged at the rate of
……% (spread) above RBI’s Repo Rate which is …. % p. a as on 01st day of current
calendar quarter. The present effective rate of interest being …% p. a calculated on
daily balance of the loan amount at monthly rests, subject to the interest rate reset on
the 1st day of every calendar quarter, on the basis of the prevailing RBI Repo Rate. The
spread is sum of Credit Risk Premium of ……% and other cost including operating cost.
The Bank shall at any time and from time to time be entitled to change Credit Risk
Premium when borrower’s credit assessment undergoes change. Also, other cost
including operating cost can be altered periodically at Bank’s discretion. The Bank has
the option to reduce or increase the EMI or extend the repayment period or both
consequent upon revision in interest rate. The Bank shall be entitled to charge at its
own discretion such enhanced rate of interest on the account(s) either on the entire
outstanding or on a portion thereof as it may fix for any irregularity including non-
observance or non-compliance of terms and conditions of the loan, for such period
as the Bank deems it necessary and charging of such enhanced rate of interest shall
be without prejudice to the Bank's other rights and remedies. Borrower shall be deemed
to have notice of change in the rate of interest when the changes are notified
at/displayed at the branch notice board or published in a newspaper or in the website
of the Bank or made through the statement of account/pass book.
5. Repayment: The loan is to be repaid in Equated Monthly Installment (EMI) of RS
………………. commencing from___________.
330
Drawing Power in the Overdraft limit will be reduced on monthly basis to the extent of
principal component of EMI (as per annexure). Surplus amounts credited in the account
shall be adjusted against the principal only and interest has to be serviced every month.
If the interest applied at the end of each month is not serviced, the account will show
irregularity. Subsequent amounts credited to the account will first be adjusted towards
the 'irregularity' (towards interest amount outstanding) and the drawing power in the
overdraft limit will stand reduced accordingly. (Strike off if not applicable). Your liability
to the bank will be extinguished only when the outstanding in the loan account becomes
Nil on payment of all amounts together with interest, compound interest, additional
interest and all monies there on at the rate applicable thereto.
6. Interest rate in case of default - If the irregularity exceeds EMI or Installment
amount, for a period of one month, then penal interest (compounded on monthly basis)
will be recovered @ 2% p.a. (over and above the applicable interest rate) on the overdue
amount for the period of default, for any reason, including a bounced cheque/ECS/SI.
Besides, the Bank shall also charge a penalty, the rate of which shall be decided by the
Bank from time to time, for every bounced cheque/ ECS/SI for any reason whatsoever
in addition to the enhanced rate of interest as applicable (present penalty amount
Rs………………. /- for every bounced cheque/ECS/SI) and also entitled to initiate such
other proceedings as available under law of the land.
7. Pre-closure / Pre-payment charges: NIL
8. Security: a) The title deeds deposited with the Bank as security for the Home Loan
will continue to be deposited with the Bank till liquidation of loan under this letter. Your
liability to the Bank under this loan facility should be fully extinguished prior to closure
of Home Loan availed by you from the Bank. The debt due to the Bank under this loan
facility shall be fully extinguished on scheduled date. Further, nothing contained herein
shall preclude the Bank from exercising its General Lien and right of set-off. b) Third
Party Guarantee of S/o / W/o / D/o Address c)
......................................................................................................................
9. In the event of the Bank proceeding against the residential unit which was offered as
security for Home Loan under SARFAESI act, the Bank shall be at liberty to exercise its
right of set off in respect of the surplus sale proceeds, if any, for the amount due under
the loan facility offered under this letter.
10. Inspection:
The Bank will have the right to inspect, at all reasonable times, your property by an
officer of the Bank or a qualified auditor or a technical expert as decided by the Bank
and the cost thereof shall be borne by you.
11. Legal expenses etc.: All legal and other expenses, like solicitor's and lawyer's fees,
valuers' fees, insurance premia, stamp duty, registration charges and other incidental
expenses incurred in connection with the loan shall be borne by you. Periodic
12. In the event of my/we failing to repay any/two or more installment (s) at any point of
time, the Bank may send written reminder or make tele-call/SMS or depute an official to
331
meet me/us personally, all the incidental charges appurtenant thereto such as postage,
telephone/SMS charges, transportation charges, on actual, would be recovered from
me/us.
13. Disbursement: The loan will be disbursed only on the following conditions:
Term Loan: Term loan account in your name will be debited and the amount so debited
will be credited directly in the account from where SI (Sanding instruction) or ECS is
coming every month towards repayment of existing Home Loan through NEFT/RTGS.
Overdraft: Cheque book will be issued for operation of the account on overdraft basis.
Under no circumstances the drawings in the Loan account will be allowed to exceed the
Drawing Power fixed in this regard.
government and/or other Authorities in respect of this transaction.
unconditionally without prior notice (a) in case the limits/part of the limits are not utilized
by you, and/or (b) in case of deterioration in the loan accounts in any manner
whatsoever, and/or (c) in case of non-compliance of terms and conditions of sanction
16. The Bank shall have the authority to disclose/share your Credit information to/with
Information Companies formed under the Credit Information Company (Regulation),
2005, as to the loans granted to you and the nature of the securities given by you, the
guarantees furnished to secure the said loans whether fund based or non-fund based,
your creditworthiness and any other information which the RBI may consider necessary
for inclusion in the Credit Information to be collected and maintained by Credit
Information Companies, and the Bank shall not be liable in any manner to you and
guarantors for providing the information as aforesaid to the Information Companies.
17. Please arrange to submit duly signed copy of this letter as a token of acceptance of
the arrangement within ____________ days from the date of this letter.
Yours faithfully,
Received the original. I/We, undersigned agree to the terms and conditions as set out
in this letter.
Borrower(s)- ____________
Date:
Place:
Guarantor(s)-
Date:
Place:
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ANNEXURE HL-AX
Loan Agreement Smart Home Top-Up Loan
(To be stamped as an Agreement + Power of Attorney + Indemnity as per the Stamp
Act of the respective states and not be attested) To, State Bank of India Place:
_________________ Branch Date: ______)
To,
State Bank of India
Place
Date
Loan Agreement
Whereas, State Bank of India, a body corporate constituted under State Bank of India
Act 1955, having its Corporate Centre at Madame Cama Road, Nariman Point, Mumbai-
400 021 having one of its Branch Offices at______________(hereinafter called the "the
Bank" which expression shall include its successors and assigns) having, at the request,
of the person(s) listed below under the head Name(s) of the borrower(s) (hereinafter,
called "the Borrower(s)" which expression shall include his/her respective heirs,
executors, administrators and assigns) granted the Borrower(s) a Personal Loan limit
mentioned against the head Loan amount under the scheme SBI Smart Home Top-Up
Loan for the purpose stated below ((hereinafter called "the loan"), it is agreed on the
basis of details mentioned below
(i) Name(s) of the borrower(s)
Applicant Name in Fathers/Husbands
No. full name in full
Borrower(s) address for receiving notices under this agreement -

(a) Postal Address-
(b) Fax No with area code-
(c) E-mail address-
(d) PIN Code -
(ii) Purpose of Loan - MEET PERSONAL NEEDS
(iii) Loan amount - Rs. -----------------, (Rupees --------------------------- Only)
(iv) @Type of facility - Overdraft /Term Loan (Strike off whichever is not applicable)
________
(v) Loan Tenor (A) - -------- months. (vi) Moratorium (B) 0 months.
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(vii) Number of Equated Monthly Instalments (EMIs) (A-B) - ---------
(viii) Amount of each EMI - Rs. ------------
(ix) Interest rate* - The effective rate of Interest on the loan outstanding will be charged
at the rate of ……% (spread) above RBI’s Repo Rate which is …. % p. a as on 01st day
of current calendar quarter. The present effective rate of interest being …% p. a
calculated on daily balance of the loan amount at monthly rests, subject to the interest
rate reset on the 1st day of every calendar quarter, on the basis of the prevailing RBI
Repo Rate. The spread is sum of Credit Risk Premium of ……% and other cost including
operating cost. The Bank shall at any time and from time to time be entitled to change
Credit Risk Premium when borrower’s credit assessment undergoes change. Also, other
cost including operating cost can be altered periodically at Bank’s discretion. (*Subject
to revision as mentioned elsewhere in this document).
(x) Date of deposit of Title Deeds by the borrower(s) with the Bank for securing Home
Loan availed -
________________
Flat/House No.
Name of the
Building
Plot No.
Street Name
Name of the
area
City
Pin Code
Electricity
consumer
No./Connection
Details
Carpet Area,
Sq. Ft
Super Built-up
area, Sq. Ft
Bounded by
On the East
On the West
On the North
On the South
2. In consideration of the grant of the said Loan and continuance of the said facility for
such time as the Bank may deem fit, I/we, "the Borrower(s)" do hereby irrevocably and
unconditionally agree and undertake, so as to bind myself/ourselves, my/our heirs,
executors, administrators, estates, assigns and effects as follows, viz.
(i) The Borrower(s) undertake to keep deposited, the title deeds pertaining to the
property described above deposited by him/her/them with the Bank with the purpose
and intention of creation of Mortgage in favour of the Bank for securing Home Loan
334
availed by him/her/them from the Bank for funding acquisition of the said property by
him/her/them during the currency of loan availed by him/her/them under SBI Smart
Home Top-Up Loan scheme also under this agreement,
(ii) The Borrower(s) undertake that he/she/they will not sell assign, mortgage, charge
or in any way encumber or alienate the said flat/house/land property described above
or any part thereof/consumer durables/furnishings so long as he/she/they are indebted
to the Bank in the said loan account without prior permission of the Bank in writing, duly
signed by the Competent Officer. Competent Officer for this purpose will be the Head of
the branch/office of the Bank where my/our Home Loan/ Smart Home Top-Up Loan is
maintained.
(iii) The Borrower(s) undertake to obtain prior No Objection Certificate from the Bank
before letting out / giving on leave and licence of the said property described above.
(iv)The disbursement of the amount of the loan shall be at the Bank's absolute
discretion. The loan will be disbursed as under -
In case where the facility type is Term Loan: Term loan account in the Borrower(s)'
name will be debited and the amount so debited will be credited directly in the account
from where SI (Standing instruction) or ECS is coming every month towards repayment
of existing Home Loan through NEFT/RTGS.
In case where the facility type is Overdraft: Drawing Limit will be made available by
the Bank in the designated current account of the Borrower(s) maintained with the Bank.
The Borrower(s) will be allowed to draw, through cheques/ATM- cum-Debit Card/Other
debit instruments authorized by the Reserve Bank of India, from the account up to the
Drawing Limit or the Drawing Power whichever is lower. Drawing Power will be
calculated after deducting stipulated repayment of the part of the principal amount at
stipulated intervals.
(v)Total loan tenor (A) will be as mentioned above, from the date of document execution
by the Borrower(s) including a moratorium period (B) as mentioned above. The Loan is
to be repaid in Equated Monthly Installment (EMIs) as mentioned above commencing
from one month after completion of moratorium, on or before 7th day of every month.
The equated monthly installments also include interest component.
In case of overdraft type of facility, drawing power in the overdraft account will be
reduced in accordance with the stipulated repayment schedule, and the Borrowers will
keep the drawings within the prevailing drawing power.
The Bank has the option to reduce or increase the EMI or extend the repayment period
or both consequent upon revision in interest rate.
In case of Term Loan, the Borrower(s)' liability to the Bank will be extinguished only
when the outstanding in the loan account becomes Nil, on payment of residual amount,
if any. In case of overdraft facility, the Borrower's liability to the Bank will continue till the
loan account is closed.
The Bank has the option to reduce or increase the EMI or extend the repayment period
or both consequent upon revision in interest rate.
335
The Bank shall be entitled to charge at its own discretion such enhanced rate of interest
on the account (s) either on the entire outstanding or on a portion thereof as it may fix
for any irregularity including non-observance or non-compliance of terms and conditions
of the loan, for such period as the Bank deems it necessary and charging of such
enhanced rate of interest shall be without prejudice to the Bank's other rights and
remedies.
Borrower shall be deemed to have notice of change in the rate of interest when the
changes are notified at/displayed at the branch notice board or published in a
newspaper or in the website of the Bank or made through the statement of account/pass
book.
Penal interest in case of default: If the irregularity exceeds EMI or Installment amount,
for a period of one month, then penal interest (compounded on monthly basis) will be
recovered @ 2% p.m. (over and above the applicable interest rate) on the overdue
amount for the period of default, for any reason, including a bounced cheque/ECS/SI.
Besides, the Bank shall also charge a penalty, the rate of which shall be decided by the
Bank from time to time, for every bounced cheque/ ECS/SI for any reason whatsoever
in addition to the enhanced rate of interest as applicable (present penalty amount Rs. -
----------- for every bounced cheque/ECS/SI).
(vii) The Borrower(s) agree to service pre-EMI interest applied every month within 7
days of application of interest during the moratorium period.
(viii) The Borrower(s) declare and confirm that the amount of the loan or the balance
then outstanding shall become payable at once in case of death of anyone of the
Borrowers. In case of death, the Bank may, at its discretion, continue the loan provided
sufficient collateral security is furnished by the legal heirs of the deceased
borrower/surviving borrower(s) or some satisfactory arrangement for repayment
acceptable to the Bank has been made by the Borrower(s)' legal heirs/surviving
borrower(s).
(ix) The Borrower(s) shall arrange for the payment of the equated monthly instalments
from his/her/their monthly salary or in whatever manner deemed fit * or by debit on the
due dates from the Current /Savings Bank account with Branch/or any other Branch
where he/she/they may hold the account singly or jointly and to appropriate the same in
repayment of the said loan and interest.
The Borrower(s) shall execute in favour of the Bank a letter of authority, addressed to
his/her/their employers to recover and pay to the Bank the equated monthly instalment
from his/her/their salary every month*.
x) On demand the Borrower(s) agree to deliver to the Bank post-dated cheques / debit
authorizations/ any other money transfer instrument authorized by the Reserve Bank of
India and acceptable to the Bank (hereinafter referred to as Cheques) for payment of
monthly instalments and warrant that the cheques will be honoured on first presentation.
Any non-presentation of a cheque due to any reason will not affect the Borrower(s)'
liability to pay the monthly instalments or any other sum. The Borrower(s) agree to
forthwith replace the cheques/issue fresh cheques, if required by the Bank. The
336
Borrower(s) shall not be entitled to call upon the Bank to refrain from presenting any
cheque for payment and if he/she/they do so, the Bank shall nevertheless be entitled to
present the cheque for payment and in the event of dishonour the provisions under the
Negotiable Instruments Act, shall apply.
xi) The Borrower(s) declare and confirm that on his/her/their retirement, the outstanding
amount of the loan sanctioned to him/her/them will become repayable at once. The Bank
may, at its discretion, continue the loan provided satisfactory arrangement for
repayment, acceptable to the Bank has been made by the Borrower(s).
xii) In the event of cessation of Borrower(s)' business/service with his/her/their
employers by way of resignation or otherwise (except as a result of death or retirement),
the Borrower(s) undertake to repay to the Bank forthwith on demand the balance
principal amount of the loan, or the balances then outstanding whichever is higher.
xiii) In the event of the Borrower(s)' ceasing to be in business/service of his/her/their
employer whether by retirement, resignation, death or by operation of law or for any
other reason or cause whatsoever and howsoever the Bank shall be entitled at its
discretion, to write to the Borrower(s)' employers to appropriate and set off (i) any
amount which may then be payable by the employers to the Borrower(s) whether by
way of salary, allowances, bonus, other remuneration or any payment (whether ex-
gratia or otherwise) whatsoever and (ii) any amount that may be standing to the credit
of any account which the Borrower(s) may have with the employers or with the Bank,
either singly or jointly, towards repayment of the balance that may be then remaining
due and payable by the Borrower(s) in his/her/their said loan account together with
interest thereon at the applicable rates upto the date of such repayment. Any such
appropriation made by the Bank or Borrower(s)' employers shall be conclusive and
binding on the Borrower(s) and his/her/their estate both in and out of court. In any event
borrower(s)' liability to make repayment of the entire dues immediately shall remain valid
till the entire amount with applicable interest as up to the date of payment has been
realised by the Bank whether by way of recovery from the borrower(s)' employer or
otherwise.
xiv) The Borrower(s) undertake to maintain the flat/house in good tenantable repair and
condition at his/her/their cost at all times so long as he/she/they is/are indebted to the
Bank and that the borrower(s) shall ensure that the Bank's security is not in any way
jeopardised. The borrower(s) we shall duly and punctually pay the charges, if any,
payable to the Co-operative Housing Society/condominium association and also all the
municipal/revenue taxes, charges, rates, cesses etc. from time to time payable by
him/her/them in respect of the flat/house/land property described above. The Bank shall
be at liberty to inspect the flat/house/land at any reasonable time and the Borrower(s)
shall furnish all such information/particulars whatsoever as and when called upon to do
so by the Bank. The borrower(s) shall provide the required no-objection consent for
creating a charge on the property secured for the Loan, from the Society/Condominium
or any other permissions by any authority necessary for creating the security in favour
of the Bank.
(xv) The borrower(s) shall at his/her/their cost insure and keep insured in the joint names
of himself/herself/themselves and the Bank the property described above at all times
337
against fire, flood, cyclone, typhoon, lightning, explosion, riot, strike, earthquake risks
and other acts of God for such other risks for its full market value as desired by the Bank
from time to time and shall endeavour to get the building in which his/her/their flat is
situated insured against fire, flood, cyclone, typhoon, lightning, explosion, riot, strike,
earthquake, risks and other acts of God at all times by the Co-operative housing
society/apartment owner/association or any other body under whose control the building
is vested. The borrower(s) shall deliver copies of the insurance policies, cover notes,
premium receipts, etc., to the Bank. If the borrower(s) fail to effect such insurance the
Bank will be at liberty but not obliged to insure the said house/flat against fire, flood,
cyclone, typhoon, lightning, explosion, riot, strike, earthquake risks and other acts of
God and debit the premium and other charges to any of my/our accounts with the Bank.
The borrower(s) expressly agree and declare that the Bank shall be entitled to adjust,
settle, compromise or refer to arbitration any dispute between the insurance company
and the insured arising from or under or in connection with any such policy or policies
of insurance and such adjustment, settlement, compromise or any award made on such
reference to arbitration shall be valid and binding on him/her/them. The borrower(s)
further agree that the Bank shall have a right to receive all moneys payable under any
such policy or under any claim made thereunder and to give a valid receipt therefor and
that the amount so received shall be credited to his/her/their loan account and the
borrower(s) will not be entitled to raise any question that a larger sum might or ought to
have been received or to dispute his/her/their liability for the balance remaining due on
such account after such credit.
(xvi) In the event of the Bank proceeding against the house property described above
which was offered as security for Home Loan under SARFAESI act, the Bank shall be
at liberty to exercise its right of set off in respect of the surplus sale proceeds, if any, for
the amount due under SBI Smart Home Top-Up loan.
(xvii) The borrower(s) agree and declare that notwithstanding anything contained herein
or in any other security documents the entire amount of the loan or the balances then
due shall, if so decided by the Bank, become forthwith due and payable by him/her/them
to the Bank, upon the happening of any of the following events and the Bank shall be
entitled to enforce its dues and security.
a) any instalment of the principal remaining unpaid for a period exceeding one month
after the due date for payment thereof has expired;
b) any interest including penal interest remaining unpaid and in arrears for a period of
one month after the same has become due whether demanded or not;
c) any breach or default in the performance or observance of any of the covenants
contained in these presents and/or the security documents or any other term or
condition relating to the term loans;
d) entering into any arrangement or composition with his/her/their creditors or
committing any act of insolvency;
e) any execution or distress being enforced or levied against the whole or any part of
the borrower(s)â property;
338
f) a receiver being appointed in respect of the whole or any part of the borrower(s)
property;
g) the occurrence of any circumstances which is prejudicial to or impairs, imperils or
depreciates or which is likely to prejudice, impair, imperil or depreciate the security given
to the Bank; and
h) the occurrence of any events or circumstances which prejudicially or adversely affect
in any manner the borrower(s)' capacity to repay the amount due under the loan.
On the question whether any of the above event/s has/have happened, the decision of
the Bank shall be conclusive and binding on the borrower(s).
Provided always that the Bank may in its discretion refrain from forthwith enforcing its
rights under this Agreement in spite of the happening of the contingencies aforesaid and
provided further that the failure or delay by the Bank in exercising any right, power or
privilege hereunder or under any of the security documents shall not impair/extinguish
the same or operate as waiver of the same nor shall any single or partial exercise of any
right, power or privilege preclude any further exercise of the same or the exercise of any
other right, power or privilege. The rights and remedies herein and in the security
documents are cumulative and not exclusive of any rights and remedies provided by the
law.
xviii) The borrower(s) also agree that the Bank shall also be entitled to transfer loan
account to any of the branches of the Bank after giving due notice to him/her/them.
xix) The borrower(s) shall abide by the terms and conditions of the sanction of the loan
to him/her/them as mentioned in the arrangement letter/sanction letter which forms part
of this agreement and also to the rules for such loans which are now in force and also
those which may be altered, revised, amended, added from time to time by the Bank/the
Reserve Bank of India/Central Government/State Government.
xx) The undertakings, authority and agreements herein contained shall be irrevocable
so long as the borrower(s) continue to be liable to the Bank in the said loan account.
xxi) The borrower(s) hereby further agree that as precondition of the loan/ advance
given to him/her/them by the Bank, that in case of default in repayment of the
loan/advances or in the repayment of the interest thereon or any of the agreed
installment of the loan on due date/s, the Bank and/or the Reserve Bank of India will
have an unqualified right to disclose or publish his/her/their name(s), details and
photograph(s) as defaulter in such manner and through such medium as the Bank or
Reserve Bank of India in their absolute discretion may think fit.
xxii) The borrower(s) further agree that the Bank is at liberty to disclose/share
his/her/their Credit information to/with Information Company formed under the Credit
Information Company (Regulation), 2005, as to the loans granted to him/her/them and
the nature of the securities given by him/her/them, the guarantees furnished to secure
the said loans whether fund based or non-fund based, his/her/their creditworthiness and
any other manner which the RBI may consider necessary for inclusion in the Credit
Information to be collected and maintained by Credit Information Companies and the
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Bank is not liable in any manner to him/her/them for providing the information as
aforesaid to the Information Company.
xxiii) The borrower(s) agree that the Bank has absolute right to assign rights/ privileges
under this agreement in favour of any person including securitisation company or
reconstruction company under the SARFAESI Act and on such assignment, The
borrower(s) will be liable to such assignee as if assignee is the Bank/lender and
assignee will have all rights against the borrower(s) and as well as overall properties
either given as security or otherwise to recover all debts/liabilities payable by the
borrowers under this agreement.
xxiv) Notwithstanding anything contained hereinabove, I/We confirm having agreed that
the Bank reserves the absolute right to cancel the limits (either fully or partially)
unconditionally without prior notice (a) in case the limits/part of the limits are not utilized
by us, and/or (b) in case of deterioration in the loan accounts in any manner whatsoever,
and/or (c) in case of non-compliance of terms and conditions of sanction.
xxv) The borrower (s) agree that in the even of any default in repayment of SBI Smart
Home Top Up Loan or in the event of this SBI Smart Home TopUp Loan not being
liquidated before liquidation his/her/their home loan account, the Bank may apply and/or
appropriate and/or set off any amount that may be standing to the credit of any of
his/her/their accounts with any branch of the Bank in India or abroad and in whatever
currency and/or retain any securities deposited with the Bank including any title deeds
of property deposited for availing of any loan whatsoever till liquidation of any sum
(whether of principal, interest or otherwise) due to the Bank from me hereunder.
xxvi) The borrower(s) declare that he/she/they have understood all the terms and
conditions for the sanction of this loan and agree to abide by the same and also by the
rules and regulations which may be issued by the Bank in future from time to time and
in the event of his/her/their failing to do so, the Bank will have a right to recall the
advance without prejudice to the Bank's right to take such appropriate action as the
Bank may deem it fit and proper.
POWER OF ATTORNEY
The Borrower(s) irrevocably constitutes and appoints the Bank to be the Borrower's true
and lawful attorney to do and execute for and in the name and on behalf of the
Borrower(s) and where the Borrower (s) is /are more than one individual jointly and
severally, all or any of the following acts, deeds and things, that is to say:
(i)To create extension of the existing mortgage to secure the outstanding loan under this
agreement together with interest and costs debited from time to time.
(ii)To sign and register any document, deeds, form, contract, agreement, transfer,
(iii)To represent, appear, plead and compromise on behalf of the Borrower(s) before
any Govt. authority or local authority, court, tribunal, whatsoever.
(iv)To demand, claim and receive any money payable to borrower(s) from anybody else.
340
(v)To pay any tax, charges, premia, settle or compromise such disputes etc. whatsoever
on behalf of the borrower(s).
(vi)To open, close and operate any accounts with banks or institutions whatsoever.
(vii)To attend and represent the Borrower(s) before any authority or tribunal and for that
purpose to sign execute and deliver all such documents and make all such declaration
as may be necessary;
(viii)Generally to act in the premises as fully and effectually with all intents and purposes
and to do all things as are necessary and which the Borrower(s) would do if personally
present;
(ix)For all and any of the purposes aforesaid to appoint a substitute or substitutes.
The Borrower(s) hereby ratifies and confirms all the acts, things, deeds performed or to
be performed by the Bank or its nominees or substitutes in pursuance of any of the
aforesaid powers and the powers hereby conferred shall not be determined or affected
by the fact of the Borrower(s) acting personally or through another in the premises;
The powers vested in the Bank shall be irrevocable and subsists in favour of the Bank
till all the dues of the Borrower(s) to the Bank are fully satisfied.
GENERAL PROVISIONS
Variation
No variation of this Agreement shall be binding on any Party unless, and to the extent
that such variation is recorded in a written document executed by such Party, but where
any such document exists and is so signed such Party shall not allege that such
document is not binding by virtue of an absence of consideration.
Severability
If any provision of this Agreement is invalid, unenforceable or prohibited by law, this
Agreement shall be considered divisible as to such provision and such provision, shall
be inoperative and shall not be part of the consideration moving from either Party hereto
to the other, and the remainder of this Agreement shall be valid, binding and of like effect
as though such provision was not included herein.
Force Majeure
Without prejudice to the provisions of this Agreement, the obligations of any Party under
this Agreement shall be suspended while any such Party (the "Affected Party") is
prevented or hindered from complying therewith by any cause beyond the reasonable
control of the Affected Party. In such event, the Affected Party shall give written notice
of suspension as soon as reasonably possible to the other parties (for the time being)
to this Agreement stating the date and extent of such suspension and the cause and
likely duration thereof. If within 48 (forty eight) hours from the receipt of such notice, a
Party receiving the notice requests of a meeting of the Parties (for the time being) to this
Agreement, then such Parties shall forthwith and in any event within 14 (fourteen)
341
Business Days meet and discuss the nature and likely duration of the circumstances
and the extent to which performance of the obligations of the Affected party shall be
prevented or hindered and what action may be taken to ameliorate or remedy the
position. Such Party shall take all reasonable steps within 30 (thirty) Business Days of
the force majeure event unless the parties agree to an extension of the said period to
ameliorate or remedy the position and shall communicate the same to the other Party.
Without prejudice to the foregoing generality the Affected Party shall not unreasonably
withhold its consent to any action suggested by any of such other Parties. For the
purposes of this Section, a force majeure event shall include:
(a)acts of God, including without limitation fire, storms, floods, earthquake or lightning.
(b)war, hostilities, terrorist acts, riots, civil commotion or disturbances change in
performance by either party of its duties, obligations or responsibilities under this Deed,
embargoes, actions by a government, Central or State in India or overseas, or any
agency thereof, sabotage, explosions;
(c)strikes, lockouts or other concerted industrial action; or
(d)any other acts, occurrences, events or circumstances beyond the reasonable control
of the Party affected.
Notices
Any notice or other communications to be given by one Party to any other Party under,
or in connection with, this Agreement shall be made in writing and signed by or on behalf
of the Party giving it. It shall be served by letter of facsimile transmission (save or
otherwise provided herein) and shall be deemed to be duly given or made when
delivered (in case of personal delivery), at the time of transmission (in the case of
facsimile transmission, provided that the sender has received a receipt indicating proper
transmission and a hard copy of such notice or communication is forthwith sent by
prepaid post to the relevant address set out below) or five days after being dispatched
in post, postage prepaid, by the most efficient form of mail available and by registered
mail if available (in the case of a letter) to such party at its address or facsimile number
furnished above in this document, or such other address or facsimile number as such
Party may hereafter specify for such purpose to the other Parties hereto by notice in
writing.
The Parties understand that some confidential information may be transmitted over
electronic mail and there are risks associated with the use of electronic mail, which can
include the risk of interception, breach of confidentiality, alteration, loss or a delay in
transmission, and that information sent by this means may be susceptible to forgery or
distortion and agree to accept the risks of distribution by electronic mail.
Indemnification
The Borrower(s) hereto indemnifies and agrees to hold the Bank harmless from and
against all liabilities, obligations, losses, expenses, costs, claims and damages
(including all legal costs), whether direct or indirect, asserted against, imposed upon or
incurred by the Bank by reason of or resulting from any breach or inaccuracy of any
342
representation, warranty or covenant set forth in this Agreement and / or any breach of
any provisions of this Agreement by the Borrower(s). The indemnification rights under
this clause are independent of, and in addition to, such rights and remedies, the Bank
may have at law or in equity or otherwise, including the right to seek specific
performance, rescission, restitution or other injunctive relief, none of which rights or
remedies shall be affected or diminished thereby.
Signed & Delivered by
Signature___________
Borrower
Signed for and on behalf of State Bank of India by

Shri/Smt_____________
Chief Manager/ Branch Manager__________________ Signature___________
Branch, an authorized officer of State Bank
(BACK TO INDEX)
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ANNEXURE IMGC-(a)
HOME LOAN TO NON-SALARIED SEGMENT DIFFERENTIAL OFFERING
To,
The Manager,
State Bank of India
_____________
Dear Sir/Madam,
I/ We refer to my Home Loan application dated ……………………. I/ We understand

that State Bank of India is offering additional EMI/ NMI ratio of 5% to 15% over and
above the permissible EMI/ NMI ratio as per the extant guidelines and this offer is
available upon fulfilling the terms and conditions mentioned in options listed hereunder.
I/ We, therefore, request your Bank for sanction of additional EMI/ NMI ratio of -----%,
and agree for SL No ... ……Option ……….
Additional
S EMI Terms and Conditions for Additional EMI/ NMI ratio
/ NMI Ratio
l
N
o
1 Option-I LTV ratio up to 65%
Option-II Liquid Collateral of 7.50% of loan amount
Up to 5%
Option-III “IMGC Mortgage Guarantee” cover for loan amount
Above 5% and Option-II Liquid collateral of 15% of loan amount
up to 10% “IMGC Mortgage Guarantee” cover for loan amount + Liquid
Option-III
Collateral of 7.50% of loan amount
Above 10% and Option-II Liquid collateral of 25% of loan amount
up to 15%. “IMGC Mortgage Guarantee” cover for loan amount + Liquid
Option-III
Collateral of 15.00 % of loan amount
As State Bank of India is processing my/our request, I/we declare, undertake and
agree as follows: -
1. I/ We understand that State Bank of India has entered into Master Guarantee
Agreement (MGA) with
IMGC to cover Home Loan under Mortgage Default Guarantee. I/ We agree to bound
by the terms and
conditions of the master guarantee.
2. I/ We understand that Mortgage Guarantee will be available only upon upfront

payment of Mortgage
Guarantee Fee to IMGC. The Mortgage Guarantee Fee in connection with the loan
shall be borne by me/
344
us.
3. I /We agree that the IMGC/ Bank has a right to make such enquiries about
me/us as it thinks fit
though its employees/ representatives authorized to make such enquiries. IMGC
officials will have the
right to severally review the loan application and other supporting documents. IMGC
officials might ask
for additional data, if considered necessary.
4. I/ We confirm and undertake that in case of sanction of additional EMI/ NMI ratio up
to 5% over and
above the permissible EMI/NMI ratio as per extant guidelines of the bank, and opting
for Option-III, if the
mortgage guarantee cover is declined by IMGC, I/ We shall bring in additional liquid
collateral of 7.5% to
15% (as the case may be) of loan amount.
6. I/We confirm and undertake that notwithstanding the guarantee all my/our
obligations in relation to the
Housing Loan including without limitation the repayment obligations will continue as
per the terms of the
Housing Loan.
7. I/We also understand that the sanction of the loan is subject to the execution of
documents as per
the Bank’s requirements. I/We shall repay the loan together with interest as per the
repayment schedule
advised by the Bank.
8. I /We further confirm and give my/our express consent to State Bank of India for
disclosing information
about this loan to the Credit Information Bureau of India (CIBIL) and other institutions
approved by the
Government of India / Reserve Bank of India.
1.__________________________ 2. _________________________
Name ( ) Name ( )
Place: Place:
Date: Date:
3.__________________________
Name ( )
Place:
Date:
Annexure-IMGC-(b)
Letter of Adherence
345
[Date]
To:
1. State Bank Limited

……………………..,
……………………………………..
2. India Mortgage Guarantee Corporation Private Limited

1st Floor, Tower A, DLF Building 9
DLF Phase III, Gurgaon 122002.
Re: Deed of Mortgage Guarantee
Reference is made to the Deed of Mortgage Guarantee executed by and between

State Bank of India
(the “Creditor Institution”) and India Mortgage Guarantee Corporation Private
Limited (the “Guarantor”),
whereby the Guarantor has agreed to guarantee repayment of certain defaulted
principal and interest
outstanding in relation to the Housing Loan Account Number __________ (“Housing
Loan”), subject to
the terms and conditions and up to the amounts specified in the Deed of Mortgage
Guarantee. In order to
avail the benefits of the Deed of Mortgage Guarantee, I/We adhere to and accept the
terms of the Deed of
Mortgage by signing this Letter of Adherence.
The words and phrases used in this Letter of Adherence but not otherwise defined
shall have the meanings
given to them in the Deed of Mortgage Guarantee.
1. I/We undertake to be bound by the Deed of Mortgage Guarantee in all respects as if

I/We was/
were a party to the Deed of Mortgage Guarantee.
2. I/We hereby undertake and agree that by execution of this Letter of Adherence, I/We
agree to
become a party to the Deed of Mortgage Guarantee. I/We have understood the terms
of the Deed
of Mortgage Guarantee and agree to comply with them.
3. I/We shall continue to perform, duly and punctually and be bound by all the terms,
covenants, undertakings, agreements, provisions and conditions of the relevant
Housing Loan agreement
346
4. I/we acknowledge that by signing this Letter of Adherence, the requirements of the
Mortgage Guarantee Companies (Reserve Bank) Directions, 2016 is satisfied.
5. I/We further confirm and undertake that all my/our obligations in relation to the Housing
Loan including without limitation the repayment obligations will continue as per the terms
of the Housing Loan. Any default in payment of the Housing Loan will be dealt with in
accordance with the loan agreement, other transaction documents and applicable laws
including but not limited to recovery proceedings initiated by the Creditor Institution of
all amounts in default. Neither the issuance of the Deed of Mortgage Guarantee nor
payment by the Guarantor under the Deed of Mortgage Guarantee shall dilute, set off,
adjust, settle, compromise, reduce, pay or in any manner impact my/our payment
obligations under the Housing Loan. Any omission/failure on the part of the Guarantor
to make payment whether in full or part under the Deed of Mortgage Guarantee shall
not absolve me /us from my/our obligation to pay all amount that shall become due and
payable by me/us to the Creditor Institution under the Loan Agreement as if the Housing
Loan was not covered under the Deed of Mortgage Guarantee scheme and the Creditor
Institution shall have the right to recover from me /us all such amount under the Loan
Agreement including the Guaranteed Obligations. Any payment made by the Guarantor
under the Deed of Mortgage Guarantee shall not absolve me/us from making any
payment under the Loan Agreement.
6. I/We by signing the Letter of Adherence, agree that I/We have understood and accepted
all the terms of Deed of Mortgage Guarantee and has consented to the Creditor
Institution availing the mortgage guarantee from the Guarantor for the Housing Loan
and upon adherence of the Deed of Mortgage Guarantee issued by the Guarantor, and
it shall be a valid guarantee under section 126 of Indian Contract Act, 1872.
Yours sincerely,
For and behalf of the Borrower(s)
_____________________ _____________________
_____________________
(Name) (Name) (Name)
347
Annexure-IMGC-(c)
Form of Deed of Mortgage Guarantee

[On Non-judicial stamp paper of appropriate value]
THIS DEED OF MORTGAGE GUARANTEE is issued by
India Mortgage Guarantee Corporation Private Limited, a private limited company

incorporated under
the Companies Act, 1956 and registered as a mortgage guarantee company under
the Mortgage
Guarantee Company (Reserve Bank) Guidelines, 2008 with its registered office at A-
47, Lower Ground
Floor, Hauz Khas, New Delhi 110016 and its corporate office at 1st Floor, Tower A,
DLF Building 9, DLF
Phase III, Gurgaon 122002, Haryana (the “Guarantor”, which expression shall, unless
it be repugnant to
the context or meaning thereof, mean and include its successors and permitted
assigns)
In favor of:
State Bank of India, a Banking company incorporated under the State Bank of India
Act, 1955, with its
registered office at State Bank Bhavan, Madame Cama Road, Mumbai - 400 021 (the
“Creditor Institution”,
which expression shall, unless it be repugnant to the context or meaning thereof, mean
and include its
successors and permitted assigns).
Capitalized terms used in this Deed of Mortgage Guarantee but not defined herein
shall have the meanings
ascribed to such terms in the Master Mortgage Guarantee Agreement dated 9th
February 2019 (“Master
Guarantee”).
WHEREAS:
A. The Guarantor and the Creditor Institution has entered into Master Mortgage Guarantee
Agreement dated 9th February 2018 (hereinafter called the “Master Guarantee”)
whereby the Guarantor has offered to guarantee the payment of such amounts to the
Creditor Institution in the housing loan account of the Borrower (as described in the
Schedule hereunder) as shall be calculated in terms of the provisions stipulated in the
Master Guarantee (therein and also herein referred to as “Guaranteed Obligation”);
348
B. The Borrower has offered to pay the fees for availing the guarantee cover of his housing
loan as detailed in the Schedule hereunder (“Housing Loan”) and has agreed to be part
of this Deed of Mortgage Guarantee by execution of a Letter of Adherence;
C. The Guarantor upon being satisfied that the Housing Loan of the Borrower meets all the
requirements as envisaged in the Master Guarantee has issued the Guarantee Issuance
Letter and Invoice and the Creditor Institution has remitted the guarantee fees calculated
as per stipulations in the Master Guarantee (“Guarantee Fees”) to the Guarantor; and
D. In consideration of the Guarantee Fees the Guarantor has agreed to execute this Deed
of Mortgage Guarantee in favour of the Creditor Institution in the manner hereinafter
expressed
NOW THEREFORE THE GUARANTOR AGREES AND UNDERTAKES AS

FOLLOWS:
1. In consideration of the Guarantee Fee paid to the Guarantor, and subject to the terms
and conditions of the Master Guarantee, the Guarantor unconditionally and irrevocably
guarantees that in the event of any Default on the part of the Borrower in making
payment/ repayment of any of the outstanding in the Housing Loan account of the
Borrower, and upon a demand certificate being issued by the Creditor Institution as per
requirement envisaged in Master Guarantee, (“Demand Certificate”) the Guarantor shall,
pay to the Creditor Institution within 30 (thirty) days of receipt of Demand Certificate, the
Guaranteed Obligations, and any such demand made by the Creditor Institution on the
Guarantor shall be final, conclusive and binding upon the Borrower.
Provided that the liability of the Guarantor in respect of the Housing Loan, shall not
exceed the lower of:
i. the Guaranteed Obligations; or
ii. the actual loss suffered by the Creditor Institution on settlement of the Housing Loan
account or after the sale of the Property. Expenses, charges, or any additional interest
incurred by the Borrower shall not be deducted from the amount recovered when
calculating the actual loss suffered by the Creditor Institution for the purpose of the
Master Guarantee on settlement of the Housing Loan account or sale of the Property.
Provided further that the Guarantor shall not, in respect of a Housing Loan, be liable for
the Guaranteed Obligations if:
(a) the Creditor Institution fails to submit the Demand Certificate in accordance with the
terms and conditions of the Master Guarantee;
(b) with respect to the Creditor Institution, Agent or the Borrower, whether before or after a
Default, there is any (i) fraud or fraudulent conduct or (ii) concealment or
misrepresentation of material Information, fact or circumstance with regard to the
349
underlying Housing Loan, information in the Loan File, Security Documents or Deed of
Mortgage Guarantee.
(c) there is any breach by the Creditor Institution of its representation, warranties,
covenants and obligations under the Master Guarantee;
(d) there is a breach of the Mortgage Guarantee Support Services by the Creditor Institution
and such breach is not remedied by the Creditor Institution within thirty (30) Business
Days of the written notice by the Guarantor;
(e) the Property is damaged due to fire, flood or any other acts of God unless the Property
is validly insured to cover damage to the Property by fire, flood and other acts of God;
(f) the Housing Loan is not secured by a Valid Mortgage except in case of an Under-
Construction Property;
(g) the Valuer has concealed or misrepresented any information or fact or committed fraud
in preparing the Search and Valuation Report; or
(h) the independent legal practitioner has concealed or misrepresented any information or
fact or committed fraud in preparing the title search report.
2. Notwithstanding anything contained in the Master Guarantee or this Deed of Guarantee,

before making a demand on the Guarantor, the Creditor Institution shall not be required
to first:
(a) initiate legal proceeding or obtain a judgment in any court against the Borrower;
(b) make or file any claim or proof in the insolvency of the Borrower; or
(c) enforce or attempt to enforce any other security or guarantee it may hold for the Housing
Loan.
3. All of the agreements and covenants of the Creditor Institution to be performed under
the Master Guarantee have been duly performed in all respects, and no breach has
occurred or is continuing.
4. The Creditor Institution hereby represents and warrants to the Guarantor that:
(a) the Creditor Institution is a banking corporation incorporated under State Bank of India
Act, 1955 and validly existing under the laws of India;
(b) the Creditor Institution is empowered and authorized to execute this Deed of Mortgage
Guarantee and all related documents in accordance with its memorandum of
association and articles of association;
(c) this Deed of Mortgage Guarantee and all related documents are or when executed, will
350
constitute legal, valid and binding obligations of the Creditor Institution and be
enforceable in accordance with their respective terms and the person(s) executing such
document(s) on behalf of the Creditor Institution have been duly authorized to do so;
and
(d) by executing this Deed of Mortgage Guarantee or any related documents, the Creditor
Institution will not violate any (i) covenants or conditions under any existing agreement
entered into by the Creditor Institution with any third party; (ii) provision of any decree
of any competent authority; and/or (iii) applicable law, the laws of its incorporation or
any of its memorandum of association and articles of association.
5. The Creditor Institution hereby further represents and warrants to the Guarantor that the
following statements are true and accurate immediately prior to or on the Date of this
Deed of Mortgage Guarantee and accepted in writing by the Guarantor:
(a) the Loan Agreement is executed in compliance with and enforceable under applicable
laws and regulations;
(b) the Housing Loan granted to the Borrower is in compliance with applicable laws and
regulations;
(c) the Loan Agreement includes appropriate provisions such that this Deed of Mortgage
Guarantee issued for the Housing Loan under such Loan Agreement is a contract of
guarantee as defined under section 126 of the Indian Contract Act, 1872;
(d) the Housing Loan has been advanced solely for the purpose of improvement, extension,
repairs, up gradation, construction or acquisition of the Property;
(e) the terms and conditions of the Arrangement Letter have been fulfilled and satisfied;
(f) the Housing Loans granted to the Borrower(s) is in accordance with the Credit Appraisal
Standards and fully satisfies the Mutually Agreed Credit Standards;
(g) all Information provided by the Creditor Institution under the Master Guarantee,
including Information with respect to the Borrower and/ or the Property, is true and
correct in all respects;
(h) the repayment schedule for the Housing Loan consists of equal monthly installments
and does not include one or more lump sum payments;
(i) the Housing Loan is secured by a Valid Mortgage. The term Valid Mortgage shall also
include the lien created by the Builder in its records over the Under Construction
Property in favor of the Creditor Institution;
(j) the title to the Property is Good and Marketable, as opined by the independent legal
practitioner; and
351
(k) it has complied with and is in compliance with and will continue to comply and adhere
to all applicable guidelines and regulations on KYC and anti-money laundering as may
be required by the RBI from time to time in this regard.
Schedule
Date of this Deed of Mortgage Guarantee :
Guarantee Commencement Date :
Housing Loan Reference No. :
Borrower(s) :
Details of Property :
Maximum Housing Loan Amount :
Housing Loan Term :
Percentage Cover :
Deed of Mortgage Guarantee Term :
Deed of Mortgage Guarantee Fee :
For India Mortgage Guarantee Corporation Pvt. Ltd.
____________________
Authorized Signatory
Agreed and accepted

___________________
Authorized Signatory
352
Annexure-IMGC-(d)
DRAFT CLAUSE IN ARRANGEMENT LETTER
MORTGAGE GUARANTEE COVER FROM IMGC (where ever

applicable)
Para 11. As you have opted for IMGC mortgage guarantee cover, the Mortgage
Guarantee Fee in
connection with the loan shall be borne by you.The Mortgage guarantee shall be
governed by the terms
and conditions of the master guarantee between IMGC and the Bank and the deed
of Mortgage
Guarantee issued by IMGC in favour of the bank, to which you shall adhere by
executing Letter of
adherence. IMGC officials will have the right to severally review the loan application
and other supporting
documents. IMGC officials might ask for additional data, if considered necessary.
In case of sanction of additional EMI/NMI ratio upto 5% over and above the
permissible EMI/NMI ratio as
per extant guidelines of the Bank, if the guarantee cover is declined by IMGC, you
will bring in additional
liquid collateral of 7.5% to 15%, as the case may be, of loan amount.
Repayment obligations under the housing loan will continue as per the terms of the
housing loan. Neither
the issuance of the Mortgage Guarantee nor payment by IMGC under the Mortgage
Guarantee shall dilute,
set off, adjust, settle, compromise, reduce, pay or in any manner impact your payment
obligations under
the housing loan. Any payment made by IMGC under the Mortgage Guarantee shall
not absolve you from
making any payment under the loan agreement.
353
Annexure IMGC--(e)
DRAFT CLAUSE IN LOAN AGREEMENT
FOR LOANS UNDER MORTGAGE GUARANTEE COVER FROM IMGC
I/ we have opted for IMGC mortgage guarantee cover and agree that the Mortgage
guarantee shall be
governed by the terms and conditions of the master guarantee between IMGC and
the Bank and the Deed
of Mortgage Guarantee issued by IMGC in favour of the bank. I/we shall adhere to the
Deed of mortgage
guarantee by executing Letter of adherence.
In case of sanction of additional EMI/NMI ratio up to 5% over and above the permissible
EMI/NMI ratio as
per extant guidelines of the Bank, if the guarantee cover is declined by IMGC, I /we will
bring in additional
liquid collateral of 7.5% to 15%, as the case may be, of loan amount.
I/we agree and declare that the repayment obligations under the housing loan will
continue as per the terms
of the housing loan. Neither the issuance of the Mortgage Guarantee nor payment by
IMGC under the
Mortgage Guarantee shall dilute, set off, adjust, settle, compromise, reduce, pay or in
any manner impact
my/our payment obligations under the housing loan. Any payment made by IMGC
under the Mortgage
Guarantee shall not absolve me /us from making any payment under the loan
agreement.
354
Annexure-
IMGC-(f)
Form of Demand Certificate
[Insert Date]
To:
a Mortgage Guarantee Corporation Pvt. Ltd.

Floor, Tower A, DLF Building 9,
F Phase III,
gaon 122 002
aryana, India
Attention: Head of Operations

Facsimile: +91 124 421 8511
Email: Operations@imgc.com
Re: Demand under the Deed of Mortgage Guarantee dated [•]
Reference is made to the Master Mortgage Guarantee Agreement dated [•] executed
by us and the Deed
of Mortgage Guarantee dated [•] issued thereunder (the “Mortgage Guarantee”) in
respect of the Housing
Loans provided by us to the Borrowers.
Capitalized terms used in this Deed but not defined herein shall have the meanings
ascribed to such terms
in the Mortgage Guarantee.
The Creditor Institution hereby confirms and certifies as under:
(a) Housing Loan account number is ______________;

(b) Name of the primary Borrower is _____________;
(c) Address of Property is ___________;
(d) Information as per Annexure J.
We hereby call upon you to pay an amount of [•] under the Mortgage Guarantee to the
355
Designated Account
as applicable as per the details given below:
Bank: [•]
Branch: [•]
SWIFT Code: [•]
Address: [•]
Account name: [•]
Account number: [•]
Payment ref: [•]

___________
Name:
Designation:
Annexure-IMGC-(g)
Form of Guarantee Request
[Date]
To:
ia Mortgage Guarantee Corporation Pvt. Ltd.

Floor, Tower A, DLF Building 9,
DLF Phase III,
rgaon 122 002
ryana, India
Email: Operations@imgc.com
Fax: +91 124 421 8511
Re: Request for Issuance of Mortgage Guarantee for Housing Loans

disbursed in the month of [insert the month], [insert the year]
Reference is made to the Master Mortgage Guarantee Agreement dated [•] (the
“Master Guarantee”)
executed by us. Capitalized terms used in this letter but not defined herein shall have
the meanings ascribed
to such terms in the Master Guarantee. For the purpose of issuance of the Deed of
Mortgage Guarantee
in terms of the Master Guarantee, the Creditor Institution is submitting the information
in relation to the
Housing Loan account number and the name of the primary Borrower.
The Creditor Institution confirms that the potential Borrower(s) and the Housing Loan
as set out in the
356
Schedule to this Guarantee Request has been assessed and evaluated in accordance
with and subject to
the Credit Appraisal Standards, including Mutually Agreed Credit Standards and meets
the same.
Based on the above representations and warranties, kindly issue an Invoice as per the
applicable Guarantee Fee Rate Card and the Deed of Mortgage Guarantee for the
potential Borrower(s) and the Housing Loan as set out in the Schedule to this Guarantee
Request.
Please let us know if any further Information is required for the purpose of your
assessment for issuance of a mortgage guarantee.

Schedule
Housing Loan(s) disbursed for [insert the month], [insert the year]
S Nam Hous Maxi
. e of ing mum
N Prim Loan Hous
o ary Acco ing
. Borr unt/ Loan
ower Refer Amo
ence unt
Num
ber
Annexure-IMGC-(h)
Guarantee Issuance Letter
[Date]
To

t address]
Email: [insert email]

Fax: [insert facsimile number]
Reference is made to the Master Mortgage Guarantee Agreement dated [•] (the “Master
Guarantee”) executed by us, including your Guarantee Request(s) and the information
provided by you till date with respect to the potential Housing Loan as described below.
Relying upon the representations, undertakings and warranties as made by the Creditor
Institution the Guarantor is pleased to issue the Invoice and the Deed of Mortgage
Guarantee for the potential Borrower(s) and the Housing Loan as set out in the Schedule
357
Please note that this offer letter is issued at the request of the Creditor Institution.
India Mortgage Guarantee Corporation Pvt. Ltd.
This is a system generated document and does not require signature. Any unauthorized
use, dissemination or copying of this document is strictly prohibited and may be unlawful.
Encl: General Terms and Conditions for issuance of Deed of Mortgage Guarantee
Schedule
Name of Primary : [•]

Borrower
Housing Loan : [•]
Account/
Reference Number
Maximum Housing : [•]
Loan Amount
358
GENERAL TERMS AND CONDITIONS FOR ISSUANCE OF DEED OF MORTGAGE
GUARANTEE
1. Master Guarantee: This Guarantee Issuance Letter is subject to the Master

Guarantee. The representations and warranties of the Creditor Institution made in
clause 6.2 (Representations and Warranties) of the Master Guarantee are true,
accurate and not misleading in all respects on and as of the date of issuance of this
Guarantee Issuance Letter with the same effect as if such representations and
warranties had been made on and as of such date. Further, all of the agreements and
covenants of the Creditor Institution to be performed under the Master Guarantee
have been duly performed in all respects, and no breach has occurred and is
continuing.
2. Reliance upon Creditor Institution: This Guarantee Issuance Letter has, and
subsequently the Deed of Mortgage Guarantee will have been issued solely on the
basis of the information provided by the Creditor Institution with regard to the potential
Borrower and Housing Loan as set out in the Schedule to the Guarantee Request. The
Guarantor shall issue the Deed of Mortgage Guarantee relying upon the
representations, undertakings and warranties as made by the Creditor Institution.
Deed of Mortgage Guarantee: Deed of Mortgage Guarantee for the Housing Loan
described in the Schedule above comes into force only after the Guarantor has issued
a Deed of Mortgage Guarantee covering such Housing Loan.
359
ANNEXURE-IMGC-I
Form of Invoice
Invoice------------------------
------------------------------------------------------------------------------------------------------------------------------------------
------
-
Invoice no
Invoice ID
Lender ID:
Lender name:
Address:
City:
State:
Kind attention:
We append a memo of Guarantee Fees as per detail given below:
Deal ID Number of loans Description Amount(Rs)

Guarantee Fee
Service Tax
Total amount
( in words- Rupees
only)
Our Banker’s details for remitting funds:
Bank Name
Account No :
Beneficiary: India Mortgage Guarantee Corporation Private Limited
IFSC Code:
PAN No
Service Tax Registration No
Kindly note:
Details of Individual Loans under this Invoice are mentioned in the annexure
For India Mortgage Guarantee Corporation Pvt Ltd.
360
( Authorised Signatory)
Annexure to Invoice
Annexure to Invoice No ---------------------- for Deal ID------------------------
Invoice Number & Invoice Date -------------------- Lender name ------------------ Lender ID---------------
S Loan Loan Hous LT Covera Fe Fee( Serv Serv To

N Num acco ing V% ge% e% Rs) ice ice tal
o ber unt Loan Tax Tax Fe
No amou % (in e
nt Rs)
In Rs
361
Annexure-IMGC-J
Housing Loan Information
SECTION I: Key information on the Housing Loan

1. Type of Demand Certificate First /
Subsequent
2. Housing Loan Reference Number
3. Housing Loan account number
4. Name of primary Borrower
5. Reason for Default
6. Date of Trigger Event (Date when loan
became 90 days past due)
7. Current status of Default (number of
days past due)
8. Original Sale deed favoring borrower YES / NO
received
9. Is there a valid insurance on the YES / NO
Property
10. Is there any damage to the Property by YES / NO
fire, flood or other acts of God
11. Action under SARFAESI initiated, if any.
12. Has the Borrower submitted a request
for forbearance / loss mitigation
program? If yes, please provide details
in Section VI below
13. Has the Borrower filed any complaint
with the Creditor Institution or with the
regulator, courts or any other authorities
against the Creditor Institution or its
Agents? If yes, please provide details in
Section VII below.
SECTION II: Recovery action undertaken

Recovery Action Action Taken
1. Established at least one Formal Contact YES / NO
with the Borrower
2. Obtained a promise to pay from the YES / NO
Borrower
3. Issued payment reminder notice to the YES / NO
Borrower
4. Conducted visit to the Borrower at their YES / NO
residence or office
5. Sent awareness letter to Borrower YES / NO
explaining the consequences of legal
action
6. Referred to the litigation department in YES / NO / NA
case fraud is suspected
7. Where Borrower could not be contacted, YES / NO / NA
362
implemented field collections procedures
to locate the Borrower
Comments, if any (Collection trails with Date, Names and
functional designations of employees or Agents of Creditor
Institution who have established Formal Contact, current status of
recovery actions including responses received from Borrower,
response from litigation department if available etc.)
SECTION III: Action undertaken under SARFAESI/ Other Legal details, if applicable
Note: All action initiated under SARFAESI, and all proceedings related to the same, need to
be listed chronologically in the format below and all supporting documents (e.g. copy of
notices issued, orders received, notices published etc.) need to be submitted as per Point
A.8 of Section VIII. The table lists illustrative examples of such actions and should not be
treated as an exhaustive list of reporting requirements.
SARFAESI Action Action Taken Date of Action

1.Notice served u/s 138 of NI
Act or u/s 25 of P&S Act YES / NO
2.Loan Recall Notice served YES / NO
YES / NO
3.Issuance of notice u/s 13(2
4.Possession Notice published YES / NO
in newspaper
5. Receipt of DM’s order for
attachment YES / NO
Symbolic
6. Possession Type- Symbolic
possession /
possession/Physical
Physical
possession
possession
7.Valuation1 Triggered YES / NO
8.Valuation2 Triggered YES / NO
9. Reserve price (INR) INR
10. Pre-sale notice to borrower YES / NO
11. Sale notice published in
newspaper YES / NO
12. Bidder 1 amount (INR) INR
Comments, if any (Current status of proceedings)
363
SECTION IV: Legal action undertaken (other than under SARFAESI)
Note: All legal actions undertaken other than under SARFAESI need to be listed in the
format below in chronological order. The table lists illustrative examples of such actions
and should not be treated as an exhaustive list of reporting requirements. In case the
Borrower makes an application before the Debt Recovery Tribunal/Arbitrator the
Creditor Institution has to provide all details of status of proceedings in the format below
and notify the Guarantor of any applications / appeals pending before the Debt Recovery
Appellate Tribunal/ Arbitrator in respect of the Housing Loan until such application is
dismissed or a final order is passed.
Legal Action Action Taken Date of

Action
1. Initiated proceedings under section YES / NO
138 of Negotiable Instruments Act,
1881 or u/s 25 of Payments &
Settlements Act, 2007
2. Filed a caveat petition before Debt YES / NO
Recovery Tribunal
SECTION V: Final Settlement / Property Sale

Note: All legal actions undertaken for Final settlement or for Property Sale needs to be listed here.
Action
Action Taken/Am Date of Action
ount(INR)
1. Property sold through YES / NO
auction
2. Final Sale Amount (INR) INR
3. Settlement done (other
YES / NO
than property sale)
4. Total amount of
settlement negotiated INR
(INR)
5. Total amount of
INR
settlement received (INR)
6. Principal Outstanding
on date of property sale / INR
settlement (INR)
7. Total amount of EMI in
arrears on date of property INR
sale / settlement (INR)
364
SECTION VI: Details of forbearance / loss mitigation program, if any

Note: If the Borrower has submitted a request / proposal for any forbearance / loss
mitigation program, please provide details of the same below (unless intimated to the
Guarantor earlier) along with date of request and date of response from Creditor
Institution where available.
SECTION VII: Details of complaint filed by Borrower, if any
Note: If the Borrower has filed any complaint with the Creditor Institution or with the
regulator, courts or any other authorities (excluding the Debt Recovery Tribunal for
which details are to be provided as per format in Section IV above) against the Creditor
Institution or its Agents, please provide details of the same below along with date of
each action / communication by the Borrower or the Creditor Institution.
SECTION VIII List of Documents to be provided

Note: In case the Creditor Institution has already submitted to the Guarantor certain
documents then such documents need not be submitted again. Additionally, the list may
include such other documents as may be reasonably requested by the Guarantor.
S.No. Details of Documents Document

Submitted
A.1 Copy of all documents in Loan File YES / NO /
including, but not limited to, application form NA
with photograph, proof of Borrower’s
identity, address & signature, income
documents, contact point verification
reports, bank statements, credit bureau
reports, approval notes of the Creditor
Institution, loan Arrangement Letter, fraud
verification reports for documents/
information received from the Borrower
(including but not limited to pay-slips,
365
income-tax returns, bank statements, proof
of identity or proof of residence), legal
verification report (including title search or
non-encumbrance certificate as applicable)
and Search and Valuation Report
A.2 a. Copy of all title documents of the YES / NO /
Property in the custody of the Creditor NA
Institution along with a list specifying
which documents are held in original
and which documents are held in
photocopy.
b. Copy of Loan Agreement for the YES / NO /
Housing Loan including Possession NA
Letter, if applicable in case of Under
Construction Property.
c. Proof of valid insurance of the Property YES / NO /
(applicable in case the Property is NA
damaged)
A.3 Copy of latest report of technical appraisal YES / NO /
conducted, if any, on the Property after NA
approval of Mortgage Guarantee.
A.4 Copy of report of investigation conducted YES / NO /
after approval of Mortgage Guarantee, if NA
any, pertaining to the Borrower’s
employment, identity or income or
pertaining to the Property, builder or title.
A.5 Statement of account for the Housing Loan YES / NO
A.6 Statement of account for any other loan YES / NO /

provided against the Property NA
A.7 Supporting documents for Sections II of this

Annexure including (where available):
a. Copy of notes taken during telephonic YES / NO /
contact with Borrower or copy of emails NA
or letters sent to and received from the
Borrower
b. Copy of payment reminder notices, YES / NO /
awareness letters NA
c. Copy of field visit reports, field YES / NO /
collections efforts NA
d. Copy of legal notices served YES / NO /
NA
A.8 Where action under SARFAESI has been YES / NO /
initiated, copy of all supporting documents NA
for actions listed in Section III of this
Annexure
A.9 Where action under other than SARFAESI YES / NO /
has been initiated, copy of all supporting NA
366
documents for actions listed in Section IV of
this Annexure
A.10 Supporting documents, if applicable, for all YES / NO /
legal actions undertaken for Final NA
settlement or for Property Sale (Sections V)
needs to be listed here
A.11 Supporting documents, if applicable and as YES / NO /
available, for Sections VI & VII of this NA
Annexure including all letters, emails,
notices sent to or received from the
Borrower pertaining to such forbearance /
loss mitigation action / Borrower’s complaint
(BACK TO INDEX)
367
Annexure VVM 1
SOP FOR COD USER FOR VENDOR VERIFICATION MODULE
The verification module is designed in a way to provide a robust solution to carry out
verifications seamlessly. Below are the 6 kind of reports for which verification process
will be conducted. For screen shots , please refer to circular no NBG/RE,H&HD-
HL/66/2019 - 20 Dated 17 Oct 2019
• Legal opinion report

• Valuation report
• Site Inspection report
• Residence Office and Business Verification report
• IT Verification report
• Property Inspection by our officers
Below are the major sections of verification module to ensure robust solution -
1. COD section
2. Vendor Section
3. COD Dashboard
4. Notification module
5. TAT report
6. Internal Messaging System.
1. COD SECTION
This section will enable to manage Vendor Verification end to end. Starting from report
initiation to vendors or CODs of other RACPCs/RASMECCs in case of outstation
verification and get the completed reports from vendor/CODs of other
RACPCs/RASMECCs for pushing back to LOS-PB through the “Send to LOS” button in
OCAS.
TRIGGERING REQUEST FOR VERIFICATION THROUGH OCAS FROM LOS

• COD Officer must trigger the verification requests through OCAS by selecting option
“NO” in the drop down which is made available against the tab “Proceed with existing
flow for Field Investigation Initiation”. The User is also having the option of continuing
with the existing process in LOS by selecting the option “YES” in the same drop down.
• On selecting “No”, the tab “Send To OCAS” will be enabled. The COD Officer upon on
clicking “Send To OCAS” button, will be landing on OCAS page through Single Sign
on.
SINGLE SIGN ON (SSO)
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The Single sign on process will allow COD Officer to continue their LOS session to
OCAS platform on clicking “SEND TO OCAS” button. COD will be successfully able to
be fetched on to OCAS, only if the users are created in OCAS. (User creation rights are
being handled by OCAS Circle Administrators)
(OCAS screen) will be shown to COD Officer for verification process on clicking “Send
to OCAS” button in LOS-PB. Thereafter, once the LOS ID is fetched into OCAS, COD
Officer can access OCAS through Bank user Login screen to continue working on the
LOS ID fetched into OCAS. Alternatively, the COD officer can access OCAS by logging
in through URL:https://onlineapply.sbi.co.in/lms-loans
Step:1 Initiate verification (LOS ID is auto fetched)
Click on submit button to view the details of LOS-ID request fetched from LOS-PB.
Step:2 Review all details and add property details
STEP:3: Adding property details

COD has to fill the property details and submit
2.VENDOR SECTION
STEP 1: Assign verification
STEP 2: Below Details to be filled for Assigning verification:

1. If the property is within the same city, the listed vendors are visible for assigning the
task.
2. Scan the relevant documents and upload the scanned documents by clicking on the
“Add Files to Upload” button (ensure the file size does not exceed 5mb comprising in
format of jpg.png or pdf).
3. Maximum 4 files of 5 mb size each (total 20 mb) can be uploaded for each
assignment.
4. Select each of the verification types for the LOS-ID to complete assignments to all the
vendors.
5. For Property Verification the COD user assigns the task to Site Inspection Officer (CIT
users).
6. An email & SMS notification will be triggered to the vendors / site inspection officers
(CIT Users), on assigning the task.
369
7. On completion of the tasks by the vendors, the reports are submitted back to
COD Officer.
8. The COD user accepts the reports from Vendors / Site Inspection officers (CIT users)
as under from the Tab ‘Assigned verifications to Local Vendor”
9. If the property is in a different city, the request is to be triggered to the COD of

RACPC/RASMECC of the respective city.
10. An email & SMS notification is triggered to the COD Officer of outstation
RACPC/RASMECC on assigning the task.
11. The outstation COD Official will access the request through “Received Verifications
from COD” tab and assigns the task to vendors.
12. The outstation COD Official can access the reports submitted by the Vendors / Site
Inspection Officer (CIT Officer) by keying in the LOS-ID under the TAB “Assigned
verifications to Local Vendor”.
13. The outstation COD Officer accepts the reports by clicking on the icon “Accept”
14. The outstation COD Officer submits the completed vendor reports back to the
Originating COD Officer under “Received Verifications from COD” tab.
15. The originating COD Accepts the reports through the Tab “Assigned verification to
COD” by clicking on the accept button.
16. On Acceptance of all reports from the vendors/outstation CODs, the tab “Send to LOS”
will be highlighted. On clicking the “Send to LOS” tab, the other details are fetched
back into LOS. The reports accepted by the COD Officers will be available on OCAS.
17. The TIRs, Valuation Reports, IT Verification report, Property Verification reports etc.
can be viewed by Processing Officers once the origination COD Officer accepts the
reports from Vendors/outstation CODs in OCAS without waiting for Originating COD to
complete all the tasks for a particular LOS-ID and “Send to LOS” is triggered.
View Log details of the assigned lead
Users working on VVM module can view the history/status update with time stamp
on clicking the view log
18. COD logs into LOS and clicks the “save” button which is highlighted at FII screen
adjacent to the “Sent To OCAS” button which is disabled. Thereafter the other details
are fetched in LOS-PB.
3. COD Dashboard
The dashboard shows the status of all VVM reports. By clicking on the number of
370
tasks, the status of the particular reports
will be displayed, LOS ID wise.
NOTIFICATION SECTION
• Email and SMS notification facility is available at each stage of task assignment.
• OCAS Circle Administrators must ensure mobile numbers and email ids are
mandatorily keyed at the time of User Creation.
a) COD to Vendor on Assignment
b) COD to Site Inspection Officer (CIT users for property verification)
c) Vendor to COD on submission of reports back to COD.
d) Site Inspection Officer to COD.
e) Assignment to Outstation COD for Property at Outstation City.
f) Outstation COD to Vendor at Outstation City.
g) Outstation COD to Site Inspection Officer (CIT users for property verification)
h) Outstation Vendor to Outstation COD.
i) Outstation Site Inspection Officer to Outstation COD
j) Outstation COD to Origination COD.
5. TAT Report
The TAT report shows the pending status of all the VVM requests.
6. INTERNAL MESSAGING SYSTEM (IMS)
• Tool for interacting among Vendors / CODs / Site Inspection Officers (CIT Users) /
Outstation COD / Processing Officers for seeking any additional information.
• IMS can be accessed for the menu as shown below
• Use Compose TAB to initiate new messages.
• Reply to the messages - Click on Inbox → click on Reply /Reply All/Forward
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Annexure VVM 2
SOP for Bank users designated for Property Verification (CIT Teams & Site
Inspection Officers)
to work on Vendor Verification Module on OCAS
• Users are mapped to all the RACPCs/RASMECCs in the centre (city).
• Users are created by OCAS circle administrators at circle level and user id will be the
PF Number and password will be ADS password.
• Url for accessing login page for vendor module: https://onlineapply.sbi.co.in/lms-loans/
• Bank users (CIT/Site Inspection Officers) users to choose the dropdown of bank user
option upon which through SSO they will be logged in.
LANDING PAGE OF VENDOR VERIFICATION MODULE POST LOGIN BY USERS

FOR PROPERTY VERIFICATION
• Click on My Dashboard to view status of requests
• The Dashboard contains My Today’s task comprising of tasks to be attended and My

escalated tasks comprising of tasks that have been unattended to.
• The CIT/Site Inspection Officers can view the pending tasks days-wise by using the
filter of days.
STEPS FOR ACCESSING REQUESTS RECEIVED FROM COD OF RACPC

• Click on Assigned Verifications
• Click on View icon to view the assigned request with uploaded documents
• Go To Action , Click on the first icon to Accept
• click on “Fill Report” icon under “Action” column for opening the Property/Site
Verification Process.
• Complete the Property/Site Verification Process as per extant norms. Sign, scan and
upload the relevant reports through the link” Add files to upload
• Fill the “Builder details”, “visit to the property” details as shown below and click on
save and submit button.
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Additional Tools for Communication with CODs/PROCESSING OFFICERS:
INTERNAL MESSAGING SYSTEM (IMS)
• Tool for interacting among Vendors/CODs/Site Inspection Officers (CIT
Users)/Outstation COD/Processing Officers for seeking any additional information.
• reply to the messages - Click on Inbox → click on Reply /Reply All/Forward
373
Annexure VVM 3
SOP FOR PROCESSING OFFICER USERS FOR VENDOR VERIFICATION

MODULE IN OCAS
The Vendor verification module is designed in a way to provide a robust solution to carry
out reports verifications seamlessly and capture them in LOS. Below are the 6 types of
reports for which verification process will be conducted on this Module.
• TIR
• Valuation report
• Site Inspection report
• Residence Office and Business Verification report
• IT Verification report
• Property Inspection report by our officers.
The process of initiation of requests for the above reports, through LOS, to the Vendors
and receiving the reports from the Vendors is done by COD Officers on OCAS Platform.
Processing Officers can access these digitised reports on OCAS platform. The
Processing officers have to login to OCAS through URL:
https://onlineapply.sbi.co.in/lms-loan/
After logging to OCAS, the TABS of verification module available to Processing

Officer are as under:
7. My Dashboard
8. Status of Verification Reports
9. Viewing of Reports
10. TAT report
11. IMS
1.MY DASHBOARD
The dashboard functionality will be available for Processing Officers.
2.STATUS OF VERIFICATION REPORTS
1. The Processing officers can view the status of vendor verifications against a given
LOS-ID by keying in the LOS-ID under Applications TAB.
2. By clicking on the View button, the Processing officer will be able to see the history log
of the movement of the selected file between COD Officer and Vendor / Site
Inspection Officer and Outstation COD Officers in case of property at outstation.
3.VIEWING REPORTS
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1. The processing officers can key in the LOS-ID through Assigned Verifications TAB for
viewing the details of reports by Vendors/Site Inspection Officers.
2. click on “eye” icon under view, to view the compiled report.
3.The Processing officer can down load the submitted scanned reports by the
Vendors/Site Inspection Officers and also view the other details input by the them
which are captured as shown below.
4. TAT Report
The TAT report shows the pending status of all the VVM requests.
5. INTERNAL MESSAGING SYSTEM (IMS)
• Tool for interacting among Vendors /CODs /Site Inspection Officers (CIT Users)
/Outstation COD / Processing Officers for seeking any additional information.
• IMS can be accessed for the menu
• reply to the messages - Click on Inbox → click on Reply /Reply All/Forward
375
Annexure VVM 4
SOP for Empanelled Advocates to work on Vendor Verification Module on
OCAS
• Users are mapped location-wise (city based) and are tagged to all the
RACPCs/RASMECCs in the centre (city).
• Users are created by OCAS circle administrators at circle level and user id and default
password is triggered to their mobile number.
• Url for accessing login page for vendor verification module:

https://onlineapply.sbi.co.in/lms-loans/
• Advocate users to choose “empanelled vendor” in the dropdown.
• Advocate users to key in the user id, password and captcha for login. In case of any
issues pertaining to login may be contacted on the contact details, circle-wise, placed
in contact us on the footer of https://onlineapply.sbi.co.in/lms-loans/
• After first login, Advocate Users will be prompted for password change.
LANDING PAGE OF VENDOR VERIFICATION MODULE POST LOGIN BY

ADVOCATES

• Click on “Fill Report” icon under “Action” column for initiating the TIR Process.
• For Completing the TIR Process. Please Sign, scan and upload the TIR through
the link” Add files to upload”.The format of document should be in jpg, png or pdf.
376
• Maximum 4 files of 5 mb size each (total 20 mb) can be uploaded for each
assignment.
• Advocate users should complete the “Advocate details” and “Certificate Details” and
then click on “Save and Submit” button.

377
Annexure VVM 5
SOP for Empanelled Valuers to work on Vendor Verification Module on OCAS
RACPCs/RASMECCs in the centre (city)
password is triggered to their mobile number

• Empanelled Valuers to choose “empanelled vendor” in the dropdown.
Empanelled Valuers to key in the user id, password and captcha for login. In case
of any issues
pertaining to login may be contacted on the contact details, circle-wise, placed in
contact us on the
footer of https://onlineapply.sbi.co.in/lms-loans/
• After first login, Valuers will be prompted for password change.


• Click on “Fill Report” icon under “Action” column for initiating the Valuation Process.
The below mentioned screen will appear for Completing the Valuation
Process. Please Sign, scan and upload the Valuation report through the link” Add files
to upload”.The format of document should be in jpg, png or pdf.
378
assignment.
• Empanelled valuers should complete the “Property Valuation” and “Valuation
Report” and then click on “Save and Submit” button.
379
Annexure VVM 6
SOP for Empanelled IT Verification Agents to work on Vendor Verification

Module on OCAS

• Empanelled IT Verification users to choose “empanelled vendor” in the dropdown.
• Empanelled IT Verification users to key in the user id, password and captcha for login.
In case of any issues pertaining to login may be contacted on the contact details,
circle-wise, placed in contact us on the footer of https://onlineapply.sbi.co.in/lms-loans/
• After first login, Empanelled IT Verification Users will be prompted for password
change.
LANDING PAGE OF VENDOR VERIFICATION MODULE POST LOGIN BY ITR

USERS

• Click on “Fill Report” icon under “Action” column for initiating the IT Verification
Process.
The below mentioned screen will appear for Completing the IT Verification
Process. Please Sign,
380
scan and upload the IT verification Report through the link” Add files to upload”.
The format of
document should be in jpg, png or pdf.
assignment.
• Empanelled IT Verification users should complete the “IT Verification” details and then
click on “Save and Submit” button.

381
Annexure VVM 7
SOP for Residence Office Verification Agencies to work on Vendor
Verification Module on OCAS

• Residence Office Verification users to choose “empanelled vendor” in the dropdown.
Residence Officer Verification users to key in the user id, password and
captcha for login. In case of
any issues pertaining to login may be contacted on the contact details, circle-
wise, placed in
contact us on the footer of https://onlineapply.sbi.co.in/lms-loans/
• After first login, Residence Office Verification Users will be prompted for password
change.

• Go To Action, Click on the first icon to Accept
• Click on “Fill Report” icon under “Action” column for initiating the Residence Office
• The below mentioned screen will appear for Completing the Residence Office
Verification Process. Please Sign, scan and upload the Residence Office Verification
Report through the link” Add files to upload”. The format of document should be in jpg,
png or pdf.
assignment.
• Residence Office Verification users should complete the “Residence Verification”
382
details” and then click on “Save and Submit” button.

IMS can be accessed for the menu
383
Annexure VVM 8
SOP for Employment Office Verification Agents to work on Vendor
Verification Module on OCAS

• Employment Office Verification users to choose “empanelled vendor” in the dropdown.

• Employment Office Verification users to key in the user id, password and captcha for
login. In case of any issues pertaining to login may be contacted on the contact
details, circle-wise, placed in contact us on the footer of
• After first login, Employment Office Verification users will be prompted for password
change.
LANDING PAGE OF VENDOR VERIFICATION MODULE POST LOGIN BY

EOV USERS

• Click on “Fill Report” icon under “Action” column for initiating the Employment Office
The below mentioned screen will appear for Completing the Employment
Office Verification Process. Please Sign, scan and upload the Employment Office
Verification Report through the link” Add files to upload”. The format of document
should be in jpg, png or pdf.
384
assignment.
• Employment Office Verification users should complete the “Employment Verification”
details and click on “Save and Submit” button.

385
Annexure VVM 9
SOP for Empanelled Employment Business Verification Agents to work on
Vendor Verification
Module on OCAS

• Employment Business Verification users to choose “empanelled vendor” in the

dropdown.
• Employment Business Verification users to key in the user id, password and captcha
for login. In case of any issues pertaining to login may be contacted on the contact
details, circle-wise, placed in contact us on the footer of
• After first login, Employment Business Verification Users will be prompted for
password change.
LANDING PAGE OF VENDOR VERIFICATION MODULE POST LOGIN BY EBV
USERS

• Go to Action, click on the first icon to Accept
• Click on “Fill Report” icon under “Action” column for initiating the Employment
Business verification Process.
• The below mentioned screen will appear for Completing the Employment Business
Verification Process. Please Sign, scan and upload the Employment Business
386
Verification report through the link” Add files to upload”. The format of document
should be in jpg, png or pdf.
assignment.
• Employment Business Verification users should complete the “Employment Business
Verification details and then click on “Save and Submit” button.
Additional Tools for Communication with CODs/Processing Officers:

Internal Messaging System (IMS)
• IMS can be accessed through the menu as shown below
387
Annexure VVM 10
VENDOR VERIFICATION MODULE ON OCAS
SOP FOR USER MANAGEMENT BY OCAS CIRCLE ADMINISTRATORS
I. Creation of COD Officers / Processing Officers/ Site Inspection Officers

(CIT)
The user access for CODs/Processing Officers/Site Inspection Officers (CIT) are to
be created by
OCAS Circle Administrators. User access/modification for OCAS Circle
Administrators will be done by OCAS Team at GITC
whose contact details are available on the footer at OCAS Login Screen for Bank
Users.
Steps:
1. Login to OCAS on URL https://onlineapply.sbi.co.in/lms-loan/ as Bank User
2. Click on CMS Tab
3. Click on User Management.
4. Click on Add user
5. Fill the requisite details of First Name, Last Name, Choose Bank user from drop down
and select designation of the official, provide email, Mobile Number and PF Number
(Username)
6. Click on next button
7. Select the appropriate role for the user
8. Select Location Type as RACPC Select the City in which RACPC/RASMECC is
located
Select the related RACPC/RASMECC in the City Click on Add Role and then click
on Complete Button.
9. Multiple RACPCs/RASMECCs for CIT users can be added within the same city for
handling property verification whereas the roles of CODs and Processing Officers is
restricted to one RACPC/RASMECC.
********************
II. CREATION OF VENDORS: Advocates, Valuers, Resident office verification

agents-ROV (ROV includes agencies involved
for Employment Office Verification-EOV, Employment Business Verification-EBV &
IT verification)
The user access for Vendors will be created by OCAS Circle Administrators. User
388
access/modification for OCAS Circle
Administrators will be done by OCAS Team at GITC whose contact details are
available on the footer at OCAS Login Screen
for Bank Users.
Steps:
1. Login to OCAS on URL https://onlineapply.sbi.co.in/lms-loan/ as Bank User
2. Click on CMS Tab
3. Click on User Management.
4. Click on Add user
5. Fill the requisite details of First Name, Last Name, Choose Empanelled Vendor,
Choose ADV/Valuation/ROV for related vendors, enter email id, enter Mobile number.
6. Click on next button
7. Select the role as Empanelled vendor
8. Select City for which vendor is empanelled (City will be visible only if at least one COD
is mapped to RACPC/RASMECC of that particular city).
9. Click on Add City
10. Click on Add Role
11. Click on Submit Button.
12. An email and SMS with user id and default password is sent.
13. Empanelled vendor has to login with url: https://onlineapply.sbi.co.in/lms-loan/
(BACK TO INDEX)
389
LIST OF CIRCULARS CONSOLIDATED IN THE MASTER CIRCULAR
Sl Date Subject
.
N
o E – Circular No.
1 Manual on Loans & 31/03/200 Personal Segment Advances
Advances 4
Part-IV
2 206/2005 - 06 26/08/200 'SBI-NRI' Home Loans
(NBG/PBU/HL/3/2005 – 06) 5
3 210/2005 - 06 26/08/200 Home Loans Fixed Interest Rates
(NBG/PBU/HL/4/2005 – 06) 5
4 216/2005 – 06 30/08/200 Recovery of lawer, valuer fees
(NBG/PBU/HL/5/2005 – 06) 5
5 458/2005 - 06 21/01/200 "SBI-Freedom" Home Loans
(NBG/PBU/HL/7/2005 - 06) 6
6 467/2005 - 06 25/01/200 'SBI-Tribal Plus' Home Loans
(NBG/PBU/HL/9/2005 – 06) 6
7 471/2005 – 06 28/01/200 NPA Management : Pre-EMI
(NBG/PBU/HL/10/2005 – 6 Capitalisation
06)
8 484/2005 - 06 02/06/200 Home Loans - Modified Application Form
(NBG/PBU/HL/11/2005 – 6
06)
9 515/2005 - 06 16/02/200 Modified guidelines for approval of
(NBG/PBU/HL/13/2005 – 6 Builders
06)
10 549/2005 - 06 03/02/200 Home Loans - Modification in minimum
(NBG/PBU/HL/15/2005 - 06) 6 age norms
11 550/2005 - 06 03/02/200 Advances -Penal interest on irregular

(NBG/PBU/HL/16/2005 – 6 loans
06)
12 551/2005 - 06 03/02/200 Guidelines for check-off
(NBG/PBU/HL/17/2005 – 6
06)
13 567/2005 - 06 03/10/200 Home Loans - Interest applied during
(NBG/PBU/HL/18/2005 – 6 moratorium period
06)
14 568/2005 – 06 03/10/200 Home Loans - Mitigation of risks on
(NBG/PBU/HL/19/2005 – 6 account of multiple financing/ submission
06) of forged title deeds
390
15 569/2005 - 06 03/10/200 Investigation of title of the property for legal
(NBG/PBU/HL/20/2005 – 6 opinion
06)
16 003/2006 – 07 04/10/200 New product - 'SBI-Optima' additional
(NBG/PBU/HL/1/2006 – 07) 6 Home Loans
17 081/2006 – 07 26/05/200 'SBI-Realty' Home Loans
(NBG/PBU/HL/3/2006 – 07) 6
18 083/2006 – 07 26/05/200 Home Loans- Modification in eligibility
(NBG/PBU/HL/5/2006 – 07) 6 criteria
19 089/2006 – 07 31/05/200 Home Loans-Title Deeds
(NBG/PBU/HL/6/2006 – 07) 6 verification/search report
20 093/2006 – 07 06/06/200 Processing fee
(NBG/PBU/HL/7/2006 – 6
07)
21 094/2006 - 07 06/06/200 Home Loans - Modification of eligibility
(NBG/PBU/HL/8/2006 – 6 criteria-Computation of expected rent
07) accruals
22 108/2006 - 07 15/06/200 Home Loans 'SBI-Home Line' Personal
(NBG/PBU/HL/9/2006 – 6 Loans
07)
23 121/2006 - 07 19/06/200 Home Loans - Tie-up with reputed
(NBG/PBU/HL/10/2006 – 6 Builders
07)
24 122/2006 - 07 19/06/200 Home Loans-Modification in Security
(NBG/PBU/HL/11/2006 – 6 Documents
07)
25 123/2006 - 07 20/06/200 Home Loans-option to avail loan at the
(NBG/PBU/HL/12/2006 – 6 place of construction
07)
26 140/2006 - 07 23/06/200 Home Loans and Car Loans-Free Personal
(NBG/PBU/HL/13/2006 – 6 Accident Insurance Cover
07)
27 145/2006 - 07 24/06/200 Advances -Operational Risk Management
(NBG/PBU/HL/14/2006 – 6
07)
28 146/2006 – 07 24/06/200 Advances NPA Management -
(NBG/PBU/HL/15/2006 – 6 submission of Irregularity Reports
07)
29 223/2006 - 07 08/02/200 'SBI-Gram Niwas' Rural Home Loans-
(NBG/PBU/HL/19/2006 – 6 Modification in terms of NABARD's model
07) scheme on sanitation
30 256/2006 - 07 14/08/200 Home Loans - Modifications

6
391
(NBG/PBU/HL/22/2006 –
07)
31 400/2006 - 07 11/06/200 Loan for Earnest Money Deposit for
(NBG/PBU/HL/23/2006 – 6 allotment of Plot/House /Flat - review and
07) modifications
32 401/2006 – 07 11/06/200 Home Loans-Rationalization of
(NBG/PBU/HL/24/2006 – 6 presanction Inspection Sheet
07)
33 414/2006 - 07 11/11/200 SBI Realty : Modification -Maximum period
(NBG/PBU/HL/25/2006 – 6 allowed for commencement of
07) Construction
34 449/2006 - 07 28/11/200 SBI Home Loans - Execution of
(NBG/PBU/HL/26/2006 – 6 documents by constituted attorneys of
07) Defence Employees
35 591/2006 – 07 02/03/200 Home Loans- (i)adding back Depreciation
(NBG/PBU/HL/27/2006 – 7 to the net income (ii) Reimbursement of
07) Investment
36 704/2006 - 07 32/03/200 Home Loans for NRIs & PIOS
(NBG/PBU/HL/30/2006 – 7
07
37 045/2007 – 08 20/04/200 Home Loans-Rationalisation of EMINMI
(NBG/PBU/HL/2/2007 – 7 Ratio, LTV Ratio, Maximum age of the
08) borrower
38 046/2007 - 08 20/04/200 Home Loans - Authority Structure for
(NBG/PBU/HL/3/2007 – 7 Administrative Clearance
08)
39 048/2007 - 08 23/04/200 Home Loans - Product Promotion -
(NBG/PBU/HL/5/2007 – 7 engagement of Builders as Marketing
08) Associates - payment of service charges
40 122/2007 – 08 30/05/200 Home Loans - Takeover-funding of pre-
(NBG/PBU/HL/6/2007 – 7 payment penalty
08)
41 216/2007 – 08 20/07/200 Personal Accident Insurance
(NBG/PBU/HL/7/2007 – 7 Coverrenewal of MOU with the New India
08) Assurance Co. Ltd.
42 231/2007 - 08 28/07/200 Home Loans - Prepayment Penalty
(NBG/PBU/HL/8/2007 – 7
08)
43 236/2007 - 08 08/03/200 SBI Home Cash - Personal Loan is
(NBG/PBU/HL/9/2007 – 7 sanctioned against against home equity to
08) SBI Home Loan Borrowers
44 256/2007 – 08 08/09/200 Home Loans - Interest Rate
(NBG/PBU/HL/10/2007 – 7 Concession on LTV of 75% or less
08)
392
45 328/2007 - 08 24/08/200 Physical verification of properties
(NBG/PBU/HL/11/2007 – 7 mortgaged to the bank
08)
46 313/2007 – 08 32/08/200 SBI Home Cash - Concessions to Staff
(NBG/PBU/HL/12/2007 - 7
08)
47 341/2007 - 08 09/06/200 EMI reset - Home Loans on floating rate of
(NBG/PBU/HL/13/2007 - 7 interest
08)
48 377/2007 - 08 25/09/200 EMI Reset - failed auto regenaton of
(NBG/PBU/HL/14/2007 - 7 EMI -CBS
08)
49 380/2007 - 08 27/09/200 SBI Reverse Mortgage Loan
(NBG/PBU/HL/15/2007 - 7
08)
50 404/2007 - 08 10/08/200 Home Loans - Asset Valuation /
(NBG/PBU/HL/17/2007 - 7 Revaluation Policy w e f 01.04.2008
08)
51 405/2007 – 08 10/08/200 SBI Reverse Mortgage Loan - Documents
(NBG/PBU/HL/18/2007 - 7 & Staff Rates
08)
52 416/2007 - 08 10/10/200 Term loans - Dispensing with obtention of
(NBG/PBU/HL/20/2007 - 7 Revival Letters
08)
53 422/2007 - 08 13/10/200 Home Loans - Modifications to Product
(NBG/PBU/HL/21/2007 - 7
08)
54 447/2007 - 08 19/10/20 Home Loan - Revised Affidavit
(NBG/PBU/HL/22/2007 - 07
08)
55 481/2007 - 08 11/07/20 SBI Realty - Modifications
(NBG/PBU/HL/24/2007 - 07
08)
56 482/2007 - 08 11/07/20 Renaming of SBI Home Cash to SBI
(NBG/PBU/HL/25/2007 - 07 Home Plus
08)
57 483/2007 - 08 11/07/20 Engagement of Builders as Marketing
(NBG/PBU/HL/26/2007 - 07 Associates - enlargement of scope
08)
58 484/2007 - 08 11/07/20 Home Loans - SBI Gram Niwas -
(NBG/PBU/HL/27/2007 - 07 Modifications
08)
393
59 485/2007 - 08 11/07/20 SBI Maxgain - Modifications
(NBG/PBU/HL/28/2007 - 07
08)
60 530/2007 - 08 12/05/20 Home Loans - Modified Arrangement
(NBG/PBU/HL/34/2007 - 07 Letter and Loan Agreement
08)
61 599/2007 - 08 01/10/20 Home Loans - SBI Website - Online
(NBG/PBU/HL/37/2007 - 08 sourcing of applications
08)
62 603/2007 - 08 14/01/20 SBI Reverse Mortgage Loan -
(NBG/PBU/HL/38/2007 - 08 Registration of Will
08)
63 618/2007 - 08 22/01/20 Home Loans-Green Housing-Interest
(NBG/PBU/HL/39/2007 - 08 Rate Concessions
08)
64 668/2007 - 08 14/02/20 SBI Home Plus – Modifications
(NBG/PBU/HL/43/2007 - 08
08)
65 669/2007 – 08 14/02/20 Personal Segment Advances - Term
(NBG/PBU/HL/44/2007 - 08 Loans- Dispensing with obtention of
08) Revival Letters (Rls)
66 680/2007 - 08 21/02/20 Home Loans:Floating Rates LoansEMI
(NBG/PBU/HL/46/2007 - 08 Reset
8)
67 683/2007 - 08 22/02/20 Home Loans-Modifications - (I) Loan
(NBG/PBU/HL/47/2007 - 08 Tenor (Ii) Administrative Clearance For
08) pari passu Charge
68 684/2007 - 08 22/02/20 Home Loans-Floating Rate Home Loans-
(NBG/PBU/HL/48/2007 - 08 Asset Classification
08)
69 710/2007 - 08 03/07/20 Home Loans-SBI Maxgain-credits before
(NBG/PBU/HL/50/2007 - 08 completion of disbursement
08)
70 711/2007 – 08 03/10/20 Home Loans-Frauds
(NBG/PBU/HL/51/2007 - 08
08)
71 717/2007 - 08 13/03/20 Home Loans - Floating Rate of Interest-
(NBG/PBU/HL/52/2007 - 08 Asset Classification
08)
72 25/2008 – 09 17/04/20 Home Loans - Common Irregularities
(NBG/PBU/HL/02/2008 - 08
09)
394
73 26/2008 – 09 17/04/20 LHO/ZO/RO Redesign - Discretionary
(NBG/PBU/HL/03/2008 - 08 Powers of DGM(Module)
09)
74 27/2008 - 09 17/04/20 Home Loans - Loan to Value (LTV)
(NBG/PBU/HL/04/2008 - 08 Ratio
09)
75 71/2008 – 09 05/07/20 Home loan to Businessmen
(NBG/PBU/HL/06/2008 - 08
09)
76 72/2008 - 09 05/07/20 Home Loans - Modified Arrangement
(NBG/PBU/HL/07/2008 - 08 Letter and Loan Agreement
09)
77 73/2008 – 09 05/07/20 SBI Reverse Mortgage Loan (RML) -
(NBG/PBU/HL/08/2008 – 08 Will/Revised Documents-Inspection
09) Frequency
78 89/2008 - 09 14/05/20 Home Loans - Platinum Age Limit (PAL)
(NBG/PBU/HL/09/2008 - 08 Scheme
09)
79 90/2008 - 09 14/05/20 Home Loan to Businessmen -
(NBG/PBU/HL/10/2008 - 08 Clarification
09)
80 112/2008 – 09 28/05/20 SBI Reverse Mortgage Loan - Single
(NBG/PBU/HL/12/2008 - 08 Name
09)
81 138/2008 – 09 06/07/20 Home Loans-Frauds-Importance of
(NBG/PBU/HL/13/2008 - 08 Verification Of Boundaries
09)
82 155/2008 – 09 20/06/20 Home Loans - Sourcing -
(NBG/PBU/HL/14/2008 - 08 Empanelment of Home Loan
09) Counselors (HLCs) at Branches linked to
RACPCs.
83 156/2008 - 09 20/06/20 Home Loan to Businessmen
(NBG/PBU/HL/15/2008 - 08
09)
84 167/2008 - 09 25/06/20 PBBU - Concessions under Plus
(NBG/PBU/HL/16/2008 - 08 Schemes & Credit Khazana
09)
85 183/2008 – 09 07/03/20 Rephasement of Home Loan Repayment
(NBG/PBU/HL/19/2008 - 08 Schedule
09)
86 184/2008 - 09 07/03/20 Home Loan-NPA Management-
(NBG/PBU/HL/20/2008 - 08 Taking over Assets for the Bank's use
09)
395
87 271/2008 - 09 08/11/20 Home Loans - Rephasement of Home
(NBG/PBU/HL/21/2008 08 Loan Repayment Schedule
- 09)
88 314/2008 - 09 09/02/20 Home Loans-Interest RatesIntroduction
(NBG/PBU/HL/23/2008 08 of New Amount tier above rs.75 lacs
- 09)
89 363/2008 – 09 27/09/20 SBI Home Line-Modifications
(NBG/PBU/HL/25/2008 08
- 09)
90 445/2008 - 09 27/10/20 Home Loans - Revaluation - Capital
(NBG/PBU/HL/27/2008 08 Charge
- 09)
91 446/2008 - 09 27/10/20 Home Loans - Margin
(NBG/PBU/HL/28/2008 08
- 09)
92 503/2008 - 09 19/11/20 Home - SBI Maxgain Upper Ceiling
(NBG/PBU/HL/32/2008 08
- 09)
93 506/2008 - 09 19/11/20 Home Loans - Review of Discretionary
(NBG/PBU/HL/32/2008 08 Powers
- 09
94 507/2008 – 09 19/11/20 Home Loans - Safeguards against
(NBG/PBU/HL/33/2008 08 Frauds
- 09)
95 547/2008 - 09 12/12/20 Home Loans,Standardization of formats
(NBG/PBU/HL/34/2008 08 for Proposals /Control Reports submitted
- 09) to WBCC /CCCC/ECCB
96 570/2008 – 09 23/12/20 Rephasement of Home Loan Repayment
(NBG/PBU/HL/35/2008 08 Schedule
09)
97 571/2008 – 09 23/12/20 Empanelment of Home Loan Counsellers
(NBG/PBU/HL/36/2008 08
- 09)
98 572/2008 - 09 23/12/20 New Product - SBI Special Home Loan
(NBG/PBU/HL/37/2008 08 Scheme
-09)
99 573/2008 - 09 23/12/20 Home Loans - Margin
(NBG/PBU/HL/38/2008 08
- 09)
100 586/2008 - 09 30/12/20 Engagement of Builders as Marketing
(NBG/PBU/HL/40/2008 08 Associates (MA)
- 09)
396
101 613/2008 - 09 13/01/20 RBI – Special Regulatory Treatment for
(NBG/PBU/HL/41/2008 09 Asset Classification; Home Loans –
- 09) Restructuring
102 640/2008 - 09 22/01/20 Home Loans – Take over – Modifications
(NBG/PBU/HL/42/2008 09
- 09)
103 655/2008 - 09 03/02/20 Home Loans – Processing Fee – Upfront
(NBG/PBU/HL/43/2008 09 collection
- 09)
104 657/2008 - 09 04/02/20 SBI Happy Home Loan Offer & SBI
(NBG/PBU/HL/44/2008 09 Lifestyle Loan
- 09)
105 726/2008 - 09 07/03/20 Green Home Loan
(NBG/PBU/HL/45/2008 09
- 09)
106 727/2008 - 09 07/03/20 Take Over Norms for Home Loans
(NBG/PBU/HL/46/2008 09
- 09)
107 740/2008 - 09 17/03/20 Home Loans – Frauds Preventive
(NBG/PBU/HL/47/2008 09 Vigilance
- 09)
108 741/2008 - 09 17/03/20 SBI Lifestyle Loan, SBI Happy Home
(NBG/PBU/HL/48/2008 09 Loan Offer, Takeover Norms
- 09)
109 742/2008 - 09 18/03/20 SBI Special Home Loan Scheme –
(NBG/PBU/HL/49/2008 09 Property Held in joint names
- 09)
110 745/2008 - 09 30/12/20 Home Loans – Extension of
(NBG/PBU/HL/50/2008 - 08 Moratorium
09
111 72/2009-2010 27/04/20 Discretionary Powers &

NBG/PBU/HL/PM/01/09 09 Relaxation in Take-over Norms
-10
112 75/2009-2010 27/04/20 Sbi Happy Home Loan Offer
NBG/PBU/HL/PM/02/09 09
-10
113 81/2009-2010 27/04/20 Discretionary Powers
-10
114 179/2009-2010 23/06/20 SBI Easy Home Loan
-10
397
115 186/2009-2010 23/06/20 SBI Advantage Home Loan
-10
116 187/2009-2010 23/06/20 SBI Spl. Home Loan -Closure
-10
117 198/2009-2010 27/06/20 SBI Advantage Document Correction
-10
118 241/2009-2010 29/06/20 NRI Home Loan - Review
-10
119 274/2009-2010 02/07/20 SBI Spl. Home Loan Scheme Special
NBG/PBU/HL/PM/10/09 09 Disbursement Window
-10
120 275/2009-2010 05/08/20 SBI My Home Campaign
-10
121 300/2009-2010 10/08/20 SBI My Home Campaign - Enablers
-10
122 302/2009-2010 29/09/20 Moratorium Period
-10
123 539/2009-2010 27/10/20 SBI My Home Campaign – Extn. Of
NBG/PBU/HL/PM/14/09 09 period for Disbursement
-10
124 558/2009-2010 07/11/20 Home Loans – Moratorium Period
-10
125 563/2009-2010 09/11/20 Home Loans – Processing Fee
-10
126 598/2009-2010 25/11/20 Loans sourced under SBI My Home
NBG/PBU/HL/PM/18/09 09 Campaign – Extn. Of cut off date for
-10 Delivery
127 601/2009-2010 27/11/20 RBI Guidelines for CRE Exposure
-10
128 675/2009-2010 05/01/20 MASTER CIRCULAR HOME LOANS
-10
398
129 684/2009-2010 11/01/20 MY HOME CAMPAIGN II
-10
130 685/2009-2010 11/01/20 MARGIN MONEY CONCESSION UP
NBG/PBU/HL/PM/22/09 10 TO 31.03.2010
-10
131 688/2009-2010 14/01/20 FRAUDS - PREVENTION,
NBG/PBU/HL/PM/23/09 10 DETECTION AND CONTROL (PDC)
-10
781/2009-2010 20/02/20 SPECIAL HOME LOANS SCHEME
132 NBG/PBU/HL/PM/24/09 10 LIST OF HOME LOANS COVERED
-10 BY SBILIFE ISSUE OF LETTER TO
CUSTOMERS
133 816/2009-2010 05/03/20 INTEREST SUBSIDY SCHEME FOR

NBG/PBU/HL/PM/25/09 10 HOUSING THE URBAN POOR
-10 (ISHUP)
134 817/2009-2010 05/03/20 MY HOME CAMPAIGN II -

NBG/PBU/HL/PM/26/09 10 MODIFICATION DOCUMENT
-10
135 854/2009-2010 25/03/20 ENGAGING RETIRED BANK
NBG/PBU/HL/PM/27/09 10 OFFICERS AS ASSET
-10 MANAGEMENT CONSULTANTS
(AMCS) AT RACPCS
136 44/2010-2011 27/04/20 SPECIAL HOME LOANS SCHEME -

NBG/PBU/HL/PM/1/10- 10 LIST OF HOME LOANS COVERED
11 BY SBILIFE
137 51/2010-2011 30/04/20 HOME LOANS - INTEREST RATES

NBG/PBU/HL/PM/2/10- 10 FOR LOANS SOURCED BETWEEN
11 1ST MAY 2010 AND 30TH JUNE 2010
138 56/2010-2011 05/05/20 HOME LOAN PRODUCT CODES

NBG/PBU/HL/PM/3/10- 10 MAY 2010
11
139 86/2010-2011 14/05/20 SBI REALTY : MODIFICATIONS (I)
NBG/PBU/HL/PM/4/10- 10 CEILING, (II) MARGIN, (III) RISK
11 MITIGANTS
140 88/2010-2011 15/05/20 SBI EARNEST MONEY DEPOSIT

NBG/PBU/HL/PM/5/10- 10 (EMD) SCHEME : MODIFICATIONS
11 (I) MINIMUM INCOME, (II)
399
MARGIN, (III) LOAN AMOUNT, (IV)
SECURITY
141 150/2010-2011 14/06/20 INTEREST SUBSIDY SCHEME FOR

NBG/PBU/HL/PM/6/10- 10 HOUSING THE URBAN POOR
11 (ISHUP) ,(I) INCOME CEILINGS IN
RESPECT OF EWS/LIG (II) BUDGET
ALLOCATION
142 151/2010-2011 14/06/20 HOME LOAN CAMPAIGN 2010-11 :

NBG/PBU/HL/PM/7/10- 10 'OPERATION EXCEL'
11
143 155/2010-2011 15/06/20 HOME LOANS - INTEREST RATES
NBG/PBU/HL/PM/8/10- 10 W.E.F. 1ST APRIL 2010--CBS
11 PRODUCT CODES
144 185/2010-2011 26/06/20 HOME LOANS : MODIFICATIONS, I)
NBG/PBU/HL/PM/9/10- 10 EMI/NMI RATIO, (II) MARGIN, (III) CIBIL
11 CREDIT ETC.
145 217/2010-2011 05/07/20 HOME LOANS-NATIONAL

NBG/PBBU/HL/AX/13/1 10 BUILDERS TIE-UPS
0-11 UPDATING OF BUILDERS TIE-UP-
http://10.1.1.13/bptu/
146 250/2010-2011 19/07/20 PERSONAL BANKING BUSINESS
NBG/PBBU/HL/PM/14/1 10 UNIT: PENAL INTEREST POLICY
0-11
147 307/2010-2011 04/08/20 HOME LOAN COUNSELORS (HLCs):
NBG/PBBU/HL/AX/15/1 10 REMUNERATION
0-11
148 377/2010-2011 23/08/20 SBI SURAKSHIT HOME LOAN:
NBG/PBBU/HL/PM/18/1 10 HOME LOANS WITH LIFE COVER
0-11
149 378/2010-2011 23/08/20 HOME LOANS: SBI HOME LOAN
NBG/PBBU/HL/PM/17/1 10 PAL (Pre-Approved Limit)
0-11
150 455/2010-2011 06/09/20 HOME LOANS: BUILDER TIE-UP
NBG/PBBU/HL/PM/19/1 10 OWNERSHIP
0-11
151 468/2010-2011 16/09/20 HOME LOANS: PRODUCT CODES SBI
NBG/PBBU/HL/PM/20/1 10 SURAKSHIT HOME LOAN
0-11
152 475/2010-2011 22/09/20 HOME LOANS:
NBG/PBBU/HL/PM/21/1 10 DISCONTINUATION OF FOUR
0-11 PRODUCTS
400
153 500/2010-2011 27/09/20 INTEREST RATES: SBI EASY HOME
NBG/PBBU/HL/PM/22/1 10 LOAN, SBI ADVANTAGE HOME
0-11 LOAN AND ENHANCEMENT OF
CEILING ON SBI MAXGAIN HOME
LOAN TO RS. 1 CR.
154 520/2010-11 30/09/20 FESTIVAL SEASON OFFER: TRIPLE
NBG/PBU/HL/PM/23/20 10 H+
10-11
155 526/2010-11 12/10/20 PRODUCT CODES:
NBG/PBU/HL/PM/24/20 10 SBI YUVA HOME LOAN & ISHUP
10- SCHEME
11
156 571/2010-11 11/12/20 NEW PRODUCT: SBI YUVA HOME

NBG/PBU/HL/PM/25/20 10 LOAN
10-
11
157 581/2010-11 26/10/20 INTEREST RATES (i) SBI EASY

NBG/PBU/HL/PM/26/20 10 HOME LOAN (ii) SBI ADVANTAGE
10- HOME LOAN
11
158 624/2010-11 28/10/20 ISHUP SCHEME - RELAXATIONS
10-11
159 636/2010-11 29/10/20 SWITCHING FROM SBAR TO BASE
NBG/PBU/HL/PM/28/20 10 RATE AT CUSTOMER’S REQUEST
10-11
160 676/2010-11 06/11/20 GUIDELINES ON DEALING WITH
NBG/PBU/HL/PM/31/20 10 CIBIL CREDIT INFORMATION
10-11 REPORT
161 730/2010-11 29/11/20 BUILDER TIE-UP MODIFICATION

10-11
162 30/11/20 IMPROVED PROCESS FOR BUILDER
736/2010 -11 10 TIE-UPS
NBG/PBU/HL/PM/34/20
10-11
163 751/2010-11 29/11/20 IMPLEMENTATION OF RETAIL

NBG/PBU/HL/PM/35/20 10 SCORING MODELS
10-11
401
164 788/2010-11 27/12/20 INTEREST RATES UPTO 31st
NBG/PBU/HL/PM/37/20 10 DECEMBER 2010:
10-11 (i)SBI EASY HOME LOAN (ii) SBI
ADVANTAGE HOME LOAN
165 799/2010-11 29/12/20 LOAN TO VALUE (LTV) RATIO

10-11
166 807/2010-11 31/12/20 SBI HOME LOAN PAL (PRE-
NBG/PBU/HL/PM/39/20 10 APPROVED LIMIT):
10- PROCESS MODIFICATION
11
167 808/2010-11 01/01/20 NEW PRODUCTS-SBI EASY - SBI
NBG/PBU/HL/PM/40/20 11 ADVANTAGE - SBI PREMIUM
10-
11
168 823/2010-11 06/01/201 SBI NEW SCHEME ARRANGEMENT

NBG/PBU/HL/PM/41/201 1 LETTER, AGREEMENT AND
0- PRODUCT CODES
11
169 846/2010-11 11/01/201 SWITHCING FROM SBAR TO BASE

NBG/PBU/HL/PM/42/201 1 RATE
0-
11
170 865/2010-11 13/01/201 MODIFICATIONS IN OTHER TERMS &

NBG/PBU/HL/PM/43/201 1 CONDITIONS
0-
11
171 868/2010-11 15/01/201 DISCRETIONARY CONCESSION IN

NBG/PBU/HL/PM/44/201 1 INTEREST RATE
0-
11
172 903/2010-11 31/01/201 INTEREST RATE ON VANILLA HOME

NBG/PBU/HL/PM/46/201 1 LOAN PRODUCTS
0-
11
173 932/2010-11 09/02/201 SCHEME FOR FINANCING EMD
NBG/PBU/HL/PM/47/201 1 CONCESSION IN PROCESSING FEE
0-
402
11
174 953/2010-11 14/02/201 ISHUP: CHANGES IN THE

NBG/PBU/HL/PM/49/20 1 OPERATING MODALITIES
175 1021/2010-11 08/03/201 SCHEME FOR 1% INTEREST

NBG/PBU/HL/PM/51/201 1 SUBVENTION SCHEME-
0- MODALITIES FOR SUBMISSION OF
11 THE CLAIN TO RBI
176 1030/2010-11 10/03/201 OBTAINING SEARCH REPORT IN

NBG/PBU/HL/PM/52/201 1 CASE OF PROPERTIES ALLOTED BY
0- THE DEVELOPMENT
11 AUTHORITY/GOVT. BODIES
177 1058/2010-11 18/03/201 SBI LIFE GROUP INSURANCE

NBG/PBU/HL/PM/53/201 1 POLICY DHANARAKSHA
0- PLUSWITHDRAWAL NOTIFICATION
11
178 1072/2010-11 28/03/201 ANNUAL CLOSING 2010-11: SCHEME

NBG/PBU/HL/PM/54/201 1 OF SUBVENTION ON HOUSING
0- LOANS UPTO RS. 10 LACS
11
179 1085/2010-11 31/03/201 HOME LOANS INTEREST RATES

NBG/PBU/HL/PM/55/201 1 W.E.F. 01.04.2011
0-
11
180 7/2011-12 05/04/ PRODUCT CODES W.E.F. 1ST APRIL

NBG/PBU/HL/PM/2/201 2011 2011
1-
12
181 11/2011-12 15/04/ FESTIVAL SEASON OFFER: TRIPLE

NBG/PBU/HL/PM/3/201 2011 H+ DATA ENTRY TO BE MADE IN THE
1- BANCASSURANCE ONLINE
12 SITE
403
182 53/2011-12 20/04/ REVISED INTEREST RATES AND
NBG/PBU/HL/PM/4/201 2011 PROCESSING FEE W.E.F. 1ST MAY
1- 2011
12
183 67/2011-12 27/04/ CENTRAL REGISTRY UNDER

NBG/PBU/HL/PM/6/201 2011 SARFAESI ACT, 2002:
1- REGISTRATION OF MORTGAGE BY
12 DEPOSIT OF TITLE DEEDS AND
SECURITISATION AND ASSET
RECONSTRUCTION TRANSACTION
184 82/2011-12 30/04/ HOME LOANS: PRODUCT CODES
NBG/PBU/HL/PM/7/201 2011 W.E.F. 1ST MAY 2011
1-12
185 02/05/ CENTRAL ELECTRONIC REGISTRY
84/2011-12 2011 UNDER SARFAESI ACT, 2002:
REGISTRATION OF MORTGAGE BY
NBG/PBU/HL/PM/8/201
DEPOSIT OF TITLE DEEDS AND
1- SECURITISATION AND ASSET
12 RECONSTRUCTION TRANSACTION
186 108/2011-12 11/05/ SCHEME OF 1% INTEREST

NBG/PBU/HL/PM/9/201 2011 SUBVENTION ON HOUSING
1-12 LOANS UPTO RS. 15 LAKH W.E.F.
01.04.2011
187 118/2011-12 12/05/ PERSONAL BANKING: HOME
NBG/PBU/HL/PM/10/20 2011 LOANS UPDATED INTEREST RATE
11-12
188 127/2011-12 16/05/ HOME LOANS: NEW PRODUCT

NBG/PBU/HL/PM/11/20 2011 FOR SBI LIFE PREMIUM TO COVER
11-12 HOME LOAN OUTSTANDINGS-SBI
SURAKSHA
NBG/PBU/HL/PM/12/20 2011 LOANS PROCESSING FEE-
11-12 CLARIFICATION
190 147/2011-12 26/05/ HOUSING LOANS-PRIORITY

NBG/PBU/HL/PM/13/20 2011 SECTOR ADVANCES
11-12
191 162/2011-12 01/06/ CENTRAL ELECTRONIC REGISTRY

NBG/PBU/HL/PM/14/2011- 2011 UNDER SARFAESI ACT, 2002:
12 REGISTRATION OF MORTGAGE BY
DEPOSIT OF TITLE DEEDS AND
SECURITISATION AND ASSET
RECONSTRUCTION TRANSACTION
404
192 163/2011-12 01/06/ PBBU: HOME LOANS BASE RATE
NBG/PBU/HL/PM/15/2011- 2011 CAMPAIGN MONTH JUNE 2011
12 SWITCHING FROM SBAR TO BASE
RATE AT CUSTOMER’S REQUEST
NBG/PBU/HL/PM/16/2011- 2011 LOANS CONCESSION IN INTEREST
12 RATE
194 183/2011-12 06/06/ PBBU: HOME LOANS FESTIVAL

NBG/PBU/HL/PM/17/2011- 2011 SEASON OFFER-TRIPLE H+ 1ST
12 OCTOBER 2010 TO 31ST JANUARY
2011 DATA ENTRY TO BE MADE IN
BANCASSURANCE ONLINE SITE
195 197/2011-12 10/06/ PERSONAL BANKING: HOME LOANS
NBG/PBU/HL/PM/18/2011- 2011 WAIVER OF NON-HOME CHARGES
12 ON REPAYMENT OF HOME LOANS
AND OTHER
PERSONAL SEGMENT LOANS
196 200/2011-12 11/06/ PERSONAL BANKING: ADVANCES
NBG/PBU/HL/PM/19/2011- 2011 EMPANELMENT OF HOME LOAN
12 COUNSELORS (HLCs) REVIEW AND
MODIFICATIONS
NBG/PBU/HL/PM/20/2011- 2011 SBI SURAKSHA-
12 CLARIFICATIONS

NBG/PBU/HL/PM/21/2011- 2011 STANDARDISATION OF
12 FORMATS FOR CONTROL REPORTS
SUBMITTED TO WBCC
NBG/PBU/HL/PM/22/2011- 2011 SPECIAL CAMPAIGNS
12 FROM 15.06.2011 TO 31.08.2011 FOR
CORPORATE CLIENTS’ EMPLOYEES
AND TAKE-OVER CONCESSION IN
INTEREST RATE
NBG/PBU/HL/PM/23/2011- 2011 LOANS GOI SCHEME FOR 1%
12 INTEREST SUBVENTION ON HOME
LOANS –OPENING OF CURRENT
ACCOUNT AT CIRCLE LEVEL IN THE
NAME OF “HOME LOANS-1%
INTEREST SUBVENTION
DISTRIBUTION ACCOUNT
405
NBG/PBU/HL/PM/24/2011- 2011 PUBLICATION OF NAME
12 AND PHOTOGRAPHS OF
DEFAULTER BORROWERS
AGAINST WHOM NOTICES U/S 13(2)
OF SARFAESI ACT ISSUED
202 259/2011-12 02/07/ HOME LOANS MODIFIED
NBG/PBU/HL/PM/25/2011- 2011 APPLICATION FORM
12

NBG/PBU/HL/PM/26/2011- 2011 OTHER TERMS AND
12 CONDITIONS-MODIFICATIONS

NBG/PBU/HL/PM/27/2011- 2011 LOANS UPDATED INTEREST RATE
12 W.E.F. 11TH JULY 2011.

NBG/PBU/HL/PM/28/2011- 2011 LOANS
12 SPECIAL HOME LOAN CAMPAIGN
UPTO 31ST OCTOBER 2011-
CONCESSION IN INTEREST RATE.
NBG/PBU/HL/IR/30/20111 2011 LOANS
2 REVIEW OF INTEREST RATES
W.E.F. 13TH AUGUST 2011
207 438/2011-12 13/08/ HOME LOANS: PRODUCT CODES
NBG/PBU/HL/AX/31/2011- 2011 W.E.F. 13th AUGUST 2011
12
208 510/2011-12 07/09/ RiNn RAKSHA SCHEME OF SBI LIFE:

NBG/PBU/HL-HOME 2011 OPENING OF SURAKSHIT HOME
LOANS/33/2011-12 LOAN IN CBS ALONGWITH
SBILIFE AC & LINKING OF EXISTING
HOME LOAN ACCOUNT WITH NEW
SBILIFE ACCOUNT
209 511/2011-12 08/09/ EXTENSION IN REPAYMENT

NBG/PBU/HL-HOME 2011 PERIOD ON INCREASE IN
LOANS/34/2011-12 FLOATING RATE OF INTEREST
210 519/2011-12 09/09/ SPECIAL HOME LOAN CAMPAIGN

NBG/PBU/HL-HOME 2011 EXTENSION UPTO 31ST DECEMBER
LOANS/35/2011-12 2011
406
211 555/2011-12 19/09/ EXTENSION IN REPAYMENT
NBG/PBU/HL-HOME 2011 PERIOD ON INCREASE IN
LOANS/36/2011-12 FLOATING RATE OF INTEREST
OPTION LETTER
212 576/2011-12 22/09/ MODIFICATION IN LOAN TENOR
NBG/PBU/HL-HOME 2011
LOANS/37/2011-12
213 582/2011-12 26/09/ HOME LOAN ACCOUNTS

2011 OPENED AS OVERDRAFT
NBG/PBU/HL-HOME ACCOUNT ( MAX GAIN)
LOANS/38/2011-12 REVERSE MORTGAGE
LOANS (RML) CHANGE IN
INTEREST RATES
MANUALLY AT
THE RACPC/BRANCH
214 629/2011-12 11/10/ NEW INDIA ASSURANCE CO.

NBG/PBU/HL-HOME 2011 (PERSONAL ACCIDENTAL
LOANS/41/2011-12 COVER
FOR HOME LOAN/AUTO
LOAN
BORROWERS CORRECT
PROCEDURE FOR LODGING
CLAIM
215 637/2011-12 17/10/ CHANGE OF ACCOUNT
NBG/PBU/HL-HOME 2011 NUMBER WHILE
LOANS/42/2011-12 REGULARIZING THE
RECALLED ASSETS
ACCOUNT
216 638/2011-12 17/10/ NEW CAPITAL

NBG/PBU/HL-HOME 2011 ADEQUACY
LOANS/43/2011-12 FRAMEWORK (NCAF)
DISBURSEMENT SCHEDULE
217 723/2011-12 14/11/ RiNn RAKSHA SCHEME OF

NBG/PBU/HL-HOME 2011 SBI LIFE MANUAL OPENING
LOANS/45/2011-12 OF “MAXGAIN SURAKSHA”
FOR MAXGAIN
ACCOUNTS PRODUCT
CODE -
6251-2243 – TERM LOAN
407
218 727/2011-12 15/11/ SCHEME OF 1% INTEREST
NBG/PBU/HL-HOME 2011 SUBVENTION ON HOUSING
LOANS/46/2011-12 LOANS UPTO RS 10 LACS-
EXTENSION OF THE
SCHEME UPTO
31ST MARCH 2012
219 728/2011-12 15/11/ CENTRAL ELECTRONIC

NBG/PBU/HL-HOME 2011 REGISTRY UNDER
LOANS/47/2011-12 SARFAESI ACT 2002
(CERSAI) REGISTRATION OF
MORTGAGE BY DEPOSIT OF
TITLE DEEDS AND
SECURITISATION AND
ASSET RECONSTRUCTION
TRANSACTION RELEASE OF
NEW VERSION OF
REGISTRATION
SYSTEM
220 743/2011-12 22/11/ PRE-CLOSURE PENALTY

LOANS/48/2011-12
221 758/2011-12 25/11/ ADVANCE DISBURSEMENT
NBG/PBU/HL-HOME 2011 FACILITY (ADF)
LOANS/49/2011-12
222 820/2011-12 14//12/ OTHER TERMS AND
NBG/PBU/HL-HOME 2011 CONDITIONS :
LOANS/50/2011-12 MODIFICATION
223 829/2011-12 19/12/ VALIDITY OF SANCTION

LOANS/51/2011-12
224 859/2011-12 28/12/ CERSAI : REGISTRATION
NBG/PBU/HL-HOME 2011 OF MORTGAGE CREATED
BEFORE
226 870/2011-12 02/ LOAN FOR SBI LIFE
NBG/PBU/HL-HOME 01/ PREMIUM TO COVER
LOANS/54/2011-12 201 EXISTING HOME LOAN
2 OUTSTANDING
227 898/2011-12 10/ REVISED PROCESSING FEE

NBG/PBU/HL-HOME 01/
LOANS/57/2011-12 201
2
408
228 941/2011-12 23/ CRE HOME LOANS
NBG/PBU/HL-HOME 01/
LOANS/59/2011-12 201
2
229 960/2011-12 02/ SBI SURAKSHA-
NBG/PBU/HL-HOME 02/ CLARIFICATION
LOANS/60/2011-12 201
2
230 1007/2011-12 15/ SBI MAXGAIN-
NBG/PBU/HL-HOME 02/ MODIFICATION
LOANS/61/2011-12 201
2
231 1008/2011-12 15/ PERSONAL ACCIDENT
NBG/PBU/HL-HOME 02/ INSURANCE-
LOANS/62/2011-12 201 CREDIT OF CLAIM AMOUNT
2 THROUGH ELECTRONIC
FUNDS
TRANSFER
232 1074/2011-12 07/ REPAYMENT THROUGH

NBG/PBU/HL-HOME 03/ ECS/ S.I
LOANS/63/2011-12 201
2
233 1122/2011-12 20/ ONE TIME SWITCH-OVER
NBG/PBU/HL-HOME 03/ OPTION TO CURRENT RATE
LOANS/65/2011-12 201
2
234 1142/2011-12 28/ SBI YUVA LOAN-
NBG/PBU/HL-HOME 03/ MODIFICATION
LOANS/66/2011-12 201
2
235 1/2012-13 02. HOME LOAN TO
NBG/PBU/HL-HOME 04. BUSINESSMEN /
LOANS/67/2011-12 201 PROFESSIONALS- ADDING
2 BACK
DEPRECIATION TO THE NET
INCOME
236 51/2012-13 18. ONE TIME SWITCH-OVER
NBG/PBU/HL-HOME 04. OPTION TO CURRENT RATE
LOANS/1/2012-13 201 - CLARIFICATION
2
237 58/2012-13 19. HOME EQUITY
NBG/PBU/HL-HOME 04.
LOANS/4/2012-13 201
2
409
238 66/2012-13 19. EXTENSION OF SPECIAL
NBG/PBU/HL-HOME 04. HOME LOAN CAMPAIGN
LOANS/5/2012-13 201
2
239 80/2012-13 24. OBTENTION OF APPROVED
NBG/PBU/HL-HOME 04. BUILDING PLAN
LOANS/6/2012-13 201
2
240 107/2012-13 02. CERSAI –UPDATING
05. SECURITY
201
2
NBG/PBU/HL-HOME INTEREST OVER
LOANS/7/2012-13 PROPERTY CREATED
BEFORE 31.02.2011
241 135/2012-13 12. SBI SURAKSHA -
NBG/PBU/HL-HOME 05. MODIFICATION
LOANS/8/2012-13 201
2
242 142/2012-13 14. CONVERSION OF EXISTING
NBG/PBU/HL-HOME 05. HOME
LOANS/9/2012-13 201 LOAN (TERM LOAN) TO
2 MAX GAIN
243 150/2012-13 15. INTEREST RATE RESET
NBG/PBU/HL-HOME 05. FOR FIXED
LOANS/10/2012-13 201 RATE HOME LOAN :
2 OPTION TO
INCREASE EMI/TENURE
244 178/2012-13 23. ISHUP
NBG/PBU/HL-HOME 05.
LOANS/12/2012-13 201
2
245 192/2012-13 29. 1% INTEREST SUBVENTION
NBG/PBU/HL-HOME 05.
LOANS/13/2012-13 201
2
246 195/2012-13 29. PROVISION OF ACCEPTING
NBG/PBU/HL-HOME 05. LIQUID SECURITIES IN LIEU
LOANS/14/2012-13 201 OF MORTGAGE OF HOUSE
2
247 279/2012-13 18. INVESIGATION OF TITLE
NBG/PBU/HL-HOME 06. DEED/POWER OF
LOANS/15/2012-13 201 ATTORNEYCLARIFICATION
2
410
248 310/2012-13 02. FREE PERSONAL
NBG/PBU/HL-HOME 07. ACCIDENT
LOANS/16/2012-13 201 POLICY FOR HOME
2 LOAN/CAR
LOAN BORROWERS – NEW
POLICY
WITH SBI GENERAL
INSURANCE
CO. LTD
249 333/2012-13 06. REVISED ARRANGEMENT
NBG/PBU/HL-HOME 07. LETTER FOR MAXGAIN
LOANS/17/2012-13 201 HOME LOAN
2
250 386/2012-13 17. ONE TIME OPTION FOR
NBG/PBU/HL-HOME 07. FIXED
LOANS/18/2012-13 201 INTEREST BORROWERS
2 TO SWICH
OVER TO CURRENT
FLOATING
RATE
251 396/2012-13 17. STEP BY STEP GUIDE FOR
NBG/PBU/HL-HOME 07. OPENING OF HOME LOAN
LOANS/19/2012-13 201 ACCOUNT ALONG WITH
2 RiNn RAKSHA ACCOUNT
252 452/2012-13 03. FREE GROUP
NBG/PBU/HL-HOME 08. PERSONALACCIDENT
LOANS/20/2012-13 201 INSURANCE COVER FOR
2 HOME LOAN/CAR LOAN
BORROWERS
253 453/2012-13 06. REVIEW OF RATE OF
NBG/PBU/HL-HOME 08. INTERESTS W.E.F 7TH
LOANS/21/2012-13 201 AUGUST 2012
2
254 472/2012-13 09. CENTRAL ELECTRONIC
NBG/PBU/HL-HOME 08. REGISTRY
LOANS/22/2012-13 201 UNDER SARFAESI ACT
2 2002
(CERSAI) CENTRAL
ELECTRONIC
REGISTRY UNDER
SARFAESI ACT
2002 (CERSAI) UPLOADING
OF
SUBSISTING RECORDS
LAST DATE
411
EXTENDED UPTO 30TH
SEPTEMBER 20
255 483/2012-13 11. HOME EQUITY
NBG/PBU/HL-HOME 08. APPLICATION
LOANS/23/2012-13 201 FORM, ARRANGEMENT
2 LETTER &
LOAN AGREEMENT
256 515/2012-13 25. HOME LOANS SPECIAL
NBG/PBU/HL-HOME 08. HOME LOAN CAMPAIGN
LOANS/24/2012-13 201 UPTO 30TH NOVEMBER,
2 2012 CONCESSION IN
PROCESSING FEE
257 589/2012-13 15. HOME LOANS SCHEME OF
NBG/PBU/HL-HOME 09. 1% INTEREST SUBVENTION
LOANS/25/2012-13 201 ON
2 HOUSING LOANS UPTO RS.
15
LAKH DATA CORRECTION
IN
PBBU SITE HTTP://10.1.1.13/
258 601/2012-13 21. HOME LOANS UPDATED
NBG/PBU/HL-HOME 09. INTEREST
LOANS/26/2012-13 201 RATE W.E.F. 20TH
2 SEPTEMBER, 2012
259 609/2012-13 21. HOME LOANS OPTION TO
NBG/PBU/HL-HOME 09. EXISTING BORROWERS TO
LOANS/27/2012-13 201 SWITCH
2 OVER TO CURRENT
INTEREST
RATE STRUCTURE
REVISION IN
SWITCH OVER FEE
260 610/2012-13 21. HOME LOANS GUIDELINES
NBG/PBU/HL-HOME 09. ON
LOANS/28/2012-13 201 DEALING WITH CIBIL
2 CREDIT
INFORMATION REPORT
NEW
VERSION FOR SCORING
261 632/2012-13 26. HOME LOANS INTEREST
NBG/PBU/HL-HOME 09. SUBSIDY
LOANS/29/2012-13 201 SCHEME FOR HOUSING
2 THE
URBAN POOR (ISHUP)
EXTENSION
OF SCHEME
412
262 659/2012-13 03. HOME LOAN/CAR LOAN
NBG/PBU/HL-HOME 10. FREE
LOANS/30/2012-13 201 GROUP PERSONAL
2 ACCIDENT
INSURANCE (DEATH ONLY)
COVER FOR HOME
LOAN/CAR
LOAN BORROWERS NEW
POLICY
WITH SBI GENERAL
INSURANCE
CO. LTD. ISSUANCE OF
CERTIFICATE
263 777/2012-13 29. HOME LOANS TAKEOVER
NBG/PBU/HL-HOME 10. OF
LOANS/32/2012-13 201 HOME LOANS FROM OTHER
2 BANKS/HFCS/FIS
MODIFICATION
IN TAKEOVER NORMS
264 788/2012-13 01. SBI SURAKSHA-
NBG/PBU/HL-HOME 11. MODIFICATION
LOANS/33/2012-13 201
2
265 833/2012-13 12. INSURANCE OF HOME
NBG/PBU/HL-HOME 11. LOAN
LOANS/34/2012-13 201 ASSETS- LONG TERM HOME
2 INSURANCE POLICY OF SBI
GENERAL- REVISED
GUIDELINES
266 838/2012-13 15. OBTENTION OF REVIVAL
NBG/PBU/HL-HOME 11. LETTER FOR MAXGAIN
LOANS/36/2012-13 201 HOME LOAN
2
267 845/2012-13 19. SCHEME OF 1% INTEREST
NBG/PBU/HL-HOME 11. SUBVENTION ON HOUSING
LOANS/37/2012-13 201 LOANS UPTO RS. 15 LAKH
2
268 864/2012-13 24. INVESTIGATION OF TITLE
NBG/PBU/HL-HOME 11. DEEDS :
LOANS/38/2012-13 201 SALE OF PROPERTY
2 THROUGH POWER OF
ATTORNEY (POA)-
BUILDERS :
COMPANIES/FIRMS/INDIVID
UAL/
PROPRIETORY CONCERNS
413
269 885/2012-13 01. HOME LOANS :
NBG/PBU/HL-HOME 12. MODIFICATION IN TERMS
LOANS/39/2012-13 201 AND CONDITIONS
2
270 888/2012-13 03. HLCS : REVISION IN
NBG/PBU/HL-HOME 12. REMUNERATION
LOANS/40/2012-13 201
2
271 919/2012-13 12. CRE HOME LOANS :
NBG/PBU/HL-HOME 12. REVISION IN INTEREST
LOANS/41/2012-13 201 RATES
2
272 948/2012-13 19. ISHUP : REVISION IN
NBG/PBU/HL-HOME 12. INCOME CEILING
LOANS/42/2012-13 201
2
273 972/2012-13 26. PRODUCT CODES : CRE
NBG/PBU/HL-HOME 12. HOME LOAN & ISHUP
LOANS/43/2012-13 201 SCHEME
2
274 976/2012-13 26. HIGH VALUE HOME LOAN
NBG/PBU/HL-HOME 12. PROPOSALS : DUE
LOANS/44/2012-13 201 DILIGENCE
2 NORMS
275 987/2012-13 31. EXTENSION OF ‘TAKEOVER
NBG/PBU/HL-HOME 12. CAMPAIGN’ & ‘SPECIAL
LOANS/45/2012-13 201 HOME
2 LOAN CAMPAIGN’ UPTO
31.03.2013
276 998/2012-13 02. REVISED HOME LOAN
NBG/PBU/HL-HOME 01. ELIGIBILITY NORMS
LOANS/46/2012-13 201
3
NBG/PBU/HL-HOME 01. PROPOSALS : DUE
3 NORMS- CLARIFICATION
NBG/PBU/HL-HOME 02.. PROPOSALS : DUE
3 NORMS-CLARIFICATION
279 1177/2012-13 28. DRAFT TRIPARTITE
NBG/PBU/HL-HOME 02. AGREEMENTAMENDMENT
LOANS/51/2012-13 201
3
414
280 1178/2012-13 28. REVERSE MORTGAGE
NBG/PBU/HL-HOME 02. LOANCLARIFICATION
LOANS/52/2012-13 201
3
281 1213/2012-13 05. EMPANELMENT OF RETIRED
NBG/PBU/HL-HOME 03. OFFICERS/ EMPLOYEES AS
LOANS/53/2012-13 201 HOME
3 LOAN MARKETING
CONSULTANTS-REVIEW
282 1214/2012-13 05. HOME LOAN COUNSELORS-
NBG/PBU/HL-HOME 03. REVIEW
LOANS/54/2012-13 201
3
283 1228/2012-13 09. ASSET VALUATION
NBG/PBU/HL-HOME 03.
LOANS/55/2012-13 201
3
284 1293/2012-13 30. TAKE OVER OF HOME LOAN
NBG/PBU/HL-HOME 03. FROM ASSOCIATE BANK
LOANS/57/2012-13 201
3
285 1294/2012-13 30. FREE GROUP PERSONAL
NBG/PBU/HL-HOME 03. ACCIDENT INSURANCE
LOANS/58/2012-13 201 (DEATH
3 ONLY)
COVER FOR HOME
LOAN/CAR
LOAN BORROWERS
DISCONTINUATION
286 11/2013-14 04. INCLUSION OF THE COST

NBG/PBU/HL-HOME 04. OF
LOANS/2/2013-14 201 SOLAR PHOTO VOLTAIC
3 HOME
LIGHTING SYSTEM IN
PROJECT
COST
287
288 83/2013-14 27. TAKEOVER CAMPAIGN

NBG/PBU/HL-HOME 04. UPTO
LOANS/4/2013-14 201 30.09.2013 : CONCESSION IN
3 PROCESSING FEE
415
289 84/2013-14 29. INSURANCE PRODUCTS OF
NBG/PBU/HL-HOME 04. SBI LIFE AND SBI GENERAL
LOANS/5/2013-14 201
3
290 109/2013-14 04. REVISED BUILDER TIE-UP
NBG/PBU/HL-HOME 05. APPROVAL PROCESS
LOANS/6/2013-14 201
3
291 110/2013-14 07. HOME LOANS TO
NBG/PBU/HL-HOME 05. BUSINESSMEN : LOAN
LOANS/7/2013-14 201 ELIGIBILITY NORMS
3
292 111/2013-14 07. PROVISIONS OF
NBG/PBU/HL-HOME 05. ACCEPTING
LOANS/8/2013-14 201 OTHER IMMOVABLE
3 PROPERTIES
AS SECURITY IN LIEU OF
MORTGAGE OF
HOUSE/FLAT
FINANCED
293 190/2013-14 03. TAKEOVER OF HOME
NBG/PBU/HL-HOME 06. LOANS
LOANS/9/2013-14 201 WITH TOP-UP LOANS FROM
3 OTHER BANKs/HFCs/FIs
294 210/2013-14 08. INTEREST SUBSIDY
NBG/PBU/HL-HOME 06. SCHEME FOR
LOANS/10/2013-14 201 HOUSING THE URBAN POOR
3 (ISHUP) EXTENSION OF
SCHEME
295 211/2013-14 08. MORATORIUM PERIOD
NBG/PBU/HL-HOME 06. UNDER HOME LOAN
LOANS/11/2013-14 201
3
296 212/2013-14 08. EXECUTION OF HOME LOAN
NBG/PBU/HL-HOME 06. DOCUMENTS AT SELECT
LOANS/12/2013-14 201 BRANCHES IN BPR CENTRE
3
297 271/2013-14 20. PRODUCT CODES, ACTIVITY
NBG/PBU/HL-HOME 06. CODES AND SCHEME
201 CODES
3
LOANS/13/2013-14
416
298 283/2013-14 27. ARRANGEMENT WITH
NBG/PBU/HL-HOME 06. ARMY
LOANS/14/2013-14 201 WELFARE HOUSING
3 ORGANISATION (AWHO)
AIRFORCE AND NAVAL
HOUSING
BOARD (ANHB)
299 299/2013-14 01. LOAN TO VALUE (LTV)
NBG/PBU/HL-HOME 07. RATIO,
LOANS/15/2013-14 201 RISK-WEIGHTS AND
3 PROVISIONING
REQUIREMENTS
300 376/2013-14 17. TAKEOVER OF HOME
NBG/PBU/HL-HOME 07. LOANS :
LOANS/16/2013-14 201 MAXIMUM PERMISSIBLE
3 BANK
FINANCE (MPBF) REVISED
GUIDELINES
301 400/2013-14 25. SBI MAXGAIN SCHEME-
NBG/PBU/HL-HOME 07. AMENDMENTS IN OUR
LOANS/17/2013-14 201 OPERATING
3 INSTRUCTIONS
302 437/2013-14 30. EXECUTION OF HOME
NBG/PBU/HL-HOME 07. LOAN
LOANS/18/2013-14 201 DOCUMENTS AT SELECT
3 BRANCHES IN BPR
CENTRE
303 602/2013-14 05. ADVANCE DISBURSEMENT
NBG/PBU/HL-HOME 09. FACILITY (ADF)- UPFRONT
LOANS/20/2013-14 201 DISBURSAL OF HOME
3 LOANS
304 605/2013-14 06. ISHUP- EXTENSION OF
NBG/PBU/HL-HOME 09. SCHEME
LOANS/21/2013-14 201 UPTO 30.09.2013
3
305 699/2013-14 24. REVISED INTEREST RATES
NBG/PBU/HL-HOME 09. WEF
LOANS/22/2013-14 201 01.10.2013
3
306 737/2013-14 01. GUIDELINES TO ENTER
NBG/PBU/HL-HOME 10. THE VALUE OF SECURITY
LOANS/23/2013-14 201 IN CBS
3
417
307 884/2013-14 01. TRAI GUIDELINES ON
NBG/PBU/HL-HOME 11. UNSOLICITED
LOANS/24/2013-14 201 COMMERCIAL
3 COMMUNICATIONS (UCC)
308 896/2013-14 06. REVISED INTEREST RATES
NBG/PBU/HL-HOME 11. WEF
LOANS/25/2013-14 201 7.11.2013
3
309 988/2013-14 27. EXTENSION IN
NBG/PBU/HL-HOME 11. REPAYMENT
LOANS/27/2013-14 201 PERIOD ON INCREASE IN
3 FLOATING RATE OF
INTEREST
310 1028/2013-14 09. MASTER CIRCULAR ON TIR
NBG/PBU/HL-HOME 12. :
LOANS/28/2013-14 201 OBTENTION OF CERTIFIED
3 COPIES
OF TITLE DOCUMENTS &
APPROVED PLANS
311 1042/2013-14 19. INTEREST RATE ON HOME
NBG/PBU/HL-HOME 12. LOANS
LOANS/29/2013-14 201 UPTO 31.03.2014
3
312 1062/2013-14 20. ASSET BASED
NBG/PBU/HL-HOME 12. VERFICATION IN CERSAI
LOANS/30/2013-14 201 SYSTEM
3
313 NBG/PBU/HL-HOME 12- HOME LOANS - ELIGIBILITY
LOANS/36/2013 - 14 02- FOR HOME LOAN
201 COUNSELORS (HLCS) AND
4 MARKETING ASSOCIATES
(MAS) : MODIFICATION IN
GUIDELINES
314 NBG/PBU/HL-HOME 04- HOME LOANS HOME LOAN
LOANS/37/2013 - 14 03- COUNSELORS
201 (HLC)/MARKETING
4 CONSULTANTS (MC) :
REVISION IN
REMUNERATION
315 NBG/PBU/HL-HOME 04- TAKEOVER OF HOME
LOANS/38/2013 - 14 03- LOANS WITH TOP-UP
201 LOANS FROM OTHER
4 BANKS/HFCS/FIS-
MODIFICATIONS
418
316 NBG/PBU/HL-HOME 04- MODIFICATIONS IN
LOANS/39/2013 - 14 03- OPERATING
201 INSTRUCTIONS
4
317 NBG/PBU/HL-HOME LOANS/1/2014 15- HOME LOANS LOAN TO
- 15 04- VALUE: MAXIMUM
201 PERMISSIBLE BANK
4 FINANCE
318 NBG/PBU/HL-HOME LOANS/2/2014 03- HOME LOANS LOAN TO
- 15 05- VALUE: MAXIMUM
201 PERMISSIBLE BANK
4 FINANCE DEFERMENT OF
IMPLEMENTATION DATE
319 NBG/PBU/HL-HOME LOANS/4/2014 17- HOME LOANS CENTRAL
- 15 05- REGISTRY (CERSAI)
201 REGISTRATION CHARGES
4
320 NBG/PBU/HL-HOME LOANS/5/2014 02- HOME LOANS SOFT
- 15 06- RECOVERY MEASURES
201 MAKING TELECALLING
4 COST NEUTRAL
321 NBG/PBU/HL-HOME LOANS/7/2014 11- OPENING OF HOME LOAN
- 15 06- ACCOUNTS THROUGH LOS
201
4
322 NBG/PBU/HL-HOME LOANS/8/2014 04- HOME LOANS MAXGAIN
- 15 07- FACILITY UNDER CRE
201 HOME LOANS
4
323 NBG/PBU/HL-HOME 12- PAYMENT OF SERVICE
LOANS/10/2014 - 15 07- CHARGE TO MAS, HLCS
201 AND MCS
4
324 NBG/PBU/HL-HOME 16- HOME LOANS MASTER
LOANS/11/2014 - 15 07- CIRCULAR ON HOME
201 LOANS
4
325 P SEGMENT ADVANCES:
SOFT RECOVERY
21- MEASURES TELECALLING
NBG/PBU/HL-HOME 07- BY M/S GE CAPITAL
LOANS/12/2014 - 15 201 BUSINESS PROCESS
4 MANAGEMENT
SERVICES(P) LTD
(GECBPMSL)
419
326 26- FIXED INTEREST HOME
NBG/PBU/HL-HOME 07- LOAN ACCOUNTS SWITCH-
LOANS/13/2014 - 15 201 OVER OF FIXED TO
4 FLOATING INTEREST RATE
327 REGISTRATION OF
26- MORTGAGE,
NBG/PBU/HL-HOME 07- SECURITIZATION AND
LOANS/14/2014 - 15 201 RECONSTRUCTION OR
4 FACTORING IN CENTRAL
REGISTRY SITE
328 REGISTRATION OF
MORTGAGE,
SECURITIZATION AND
02-
RECONSTRUCTION OR
NBG/PBU/HL-HOME 08-
FACTORING IN CENTRAL
LOANS/15/2014 - 15 201
REGISTRY SITE LEVYING
4
OF ADDITIONAL FEES FOR
DELAY BEYOND 30 DAYS
W.E.F
329 REAL ESTATE, HABITAT &
30-
HOUSING DEVELOPMENT
08-
NBG/PBU/HL-CERSAI/19/2014 - 15 REGISTRATIONS OF
201
PENDING CHARGES IN THE
4
CENTRAL REGISTRY
330 REGISTRATION OF
MORTGAGE,
02- SECURITIZATION AND
NBG/PBU/HL-HOME 08- RECONSTRUCTION OR
LOANS/15/2014 - 15 201 FACTORING IN CENTRAL
4 REGISTRY SITE LEVYING
OF ADDITIONAL FEES FOR
331 20-
NBG/PBU/HL-HOME 09- OPENING OF MAXGAIN
LOANS/21/2014 - 15 201 ACCOUNTS THROUGH LOS
4
HOUSING DEVELOPMENT
16- LEVYING OF ADDITIONAL
12- FEES IN CASE OF DELAY IN
NBG/PBU/HL-CERSAI/27/2014 - 15
201 FILING PARTICULARS OF
4 SECURITY INTEREST/
SECURITIZATION/ ASSET
RECONSTRUCTION
420
TRANSACTIONS W.E.F.
01.12.2014
333 PROJECT COST IN HOME

16-
LOANS INCLUSION OF THE
NBG/PBU/HL-HOME 12-
COST OF SOLAR PHOTO
LOANS/28/2014 - 15 201
VOLTAIC LIGHTING
4
SYSTEM
334 NBG/PBU/HL-HOME 16- HOME LOANS: BUILDER
LOANS/30/2014 - 15 12- TIE-UP FLEXIBILITY IN
201 TERMS & CONDITIONS
4
335 17-
SBI HOME EQUITY (TOP UP
NBG/PBU/HL-HOME 12-
LOANS) PRODUCT
LOANS/31/2014 - 15 201
MODIFICATION
4
336 17-
GENERATION OF PAL
NBG/PBU/HL-HOME 12-
([PRE APPROVED LOAN)
LOANS/32/2014 - 15 201
THROUGH LOS
4
337 02- HOME LOANS: BUILDER
NBG/PBU/HL-HOME 01- TIE-UP FLEXIBILITY IN
LOANS/35/2014 - 15 201 TERMS & CONDITIONS:
5 AMENDMENT
HOUSING DEVELOPMENT
REGISTRATION OF
29- MORTGAGE,
01- SECURITIZATION &
NBG/PBU/HL-CERSAI/36/2014 - 15
201 RECONSTRUCTION IN
5 CERSAI LEVYING OF
ADDITIONAL FEES FOR
W.E.F. 01.12.14
HOUSING DEVELOPMENT
06-
OBTENTION OF REPORT
NBG/PBU/HL-HOME LOANS/2/2015 04-
FROM CREDIT
- 16 201
INFORMATION COMPANIES
5
LIMITS ABOVE RS 10 LACS-
HOME LOANS
340 13- UNIVERSAL DISTRIBUTION
NBG/PBU/HL-HOME LOANS/6/2015 04- NETWORK (UDN)
- 16 201 CORPORATE AGENCY FOR
5 HOME LOANS AGREEMENT
421
WITH SBICAP SECURITIES
LTD.
341 27-
NBG/PBU/HL-HOME LOANS/7/2015 04- HOME LOANS: REVIEW OF
- 16 201 INSTRUCTIONS BY RBI
5
342 13-
NBG/PBU/HL-HOME LOANS/8/2015 05- SBI NRI HOME LOAN:
- 16 201 MODIFIED GUIDELINES
5
343 HIGH VALUE HOME LOAN
26-
PROPOSALS ADDITIONAL
NBG/PBU/HL-HOME LOANS/9/2015 05-
DUE DELIGENCE FOR
- 16 201
HOME LOANS OF RS.25
5
CRS & ABOVE
344 30-
HOME LOANS REVISION
NBG/PBU/HL-HOME 05-
OF SERVICE TAX AS PER
LOANS/10/2015 - 16 201
NEW FINANCE BILL
5
10-
HOUSING DEVELOPMENT:
07-
NBG/RE,H&HD-HL/8/2015 - 16 HOME LOANS CIBIL
201
ALERTS: TAKEOVER OF
5
HOME LOANS
346 01-
10- CHANGE IN THE NAME OF
NBG/RE,H&HD-HL/17/2015 - 16
201 RE,H&HD VERTICAL
5
347 16-
TAKEOVER OF HOME
11-
NBG/RE,H&HD-HL/22/2015 - 16 LOANS: CALCULATION OF
201
LTV RATIO
5
348 HOME LOANS:
NBG/RE,H&HD-
23-11-2015 MODIFICATIONS IN
HL/24/2015 - 16
OPERATING INSTRUCTIONS
349 HOME LOANS REVIEW OF
NBG/RE,H&HD-
23-11-2015 COMMISSION PAYABLE TO
HL/25/2015 - 16
HLCS/MCS/MAS/SSL
350 REHBU: HOME LOANS
NBG/RE,H&HD- CONVERSION OF EXISTING
03-12-2015
HL/26/2015 - 16 TERM LOAN ACCOUNT TO
MAXGAIN ACCOUNT
422
351 REVISION OF CERSAI
NBG/RE,H&HD-
15-02-2016 REGISTRATION CHARGES
CERSAI/41/2015 - 16
W.E.F. 01.02.2016
352 PRADHAN MANTRI AWAS
NBG/RE,H&HD-
24-02-2016 YOJANA CREDIT LINKED
HL/42/2015 - 16
SUBSIDY SCHEME
353 FINANCING FOR HOUSING
NBG/RE,H&HD-
15-03-2016 PROJECTS-DISCLOSURE OF
HP/44/2015 - 16
MORTGAGE DETAILS
354 HOUSING LOAN: NPA
NBG/RE,H&HD- MANAGEMENT STANDARD
22-03-2016
HL/45/2015 - 16 OPERATING PROCEDURE
(SOP)
355 MARGINAL COST OF FUNDS
NBG/RE,H&HD-HL/2/2016 BASED LENDING RATE (MCLR)
01-04-2016
- 17 HOME LOANS, HOME
RELATED & OTHER RE LOANS
356 REHBU: MODIFICATION IN
NBG/RE,H&HD- PRODUCT LOAN AGAINST
07-04-2016
LAP/6/2016 - 17 MORTGAGE OF IMMOVABLE
PROPERTY (LAP)
357
NBG/RE,H&HD-HOME SBI HOME TOP-UP LOANS:
07-04-2016
TOP/7/2016 - 17 MODIFICATIONS
358 REHBU -BUILDER FINANCE

NBG/RE,H&HD-BF/9/2016
21-04-2016 RE- ORGANIZATION OF
- 17
BUILDER FINANCE ACTIVITY
359 REAL ESTATE & HOUSING
NBG/RE,H&HD- BUSINESS UNIT REVISION OF
19-05-2016
HL/12/2016 - 17 SERVICE TAX AS PER NEW
FINANCE BILL
360 CUSTOMER SATISFACTION
INDEX FOR
NBG/RE,H&HD-
01-06-2016 RACPCS/RASMECS SELF
CSI/14/2016 - 17
ASSESSMENT OF CUSTOMER
SERVICES STANDARDS
361 REAL ESTATE AND HOUSING
BUSINESS UNIT
IDENTIFICATION OF RACPCS
NBG/RE,H&HD- AT MULTIPLE RACPC
15-07-2016
HL/16/2016 - 17 CENTRES FOR HANDLING
OUTSTATION REQUESTS FOR
TIR, VALUATION AND SITE
INSPECTION
423
362 REHBU: REVISED LOAN
NBG/RE,H&HD- APPLICATION FOR HOME
22-07-2016
HL/17/2016 - 17 LOANS & HOME TOP-UP
LOANS
363 REHBU: PREVENTIVE
NBG/RE,H&HD-
27-07-2016 MEASURES VERIFICATION OF
HL/18/2016 - 17
KYC DOCUMENTS
364 INTRODUCTION OF NEW
NBG/RE,H&HD- PRODUCTS SBI PRIVILEGE
01-08-2016
HL/19/2016 - 17 HOME LOAN& SBI SHAURYA
HOME LOAN
365 REHBU-BUILDER FINANCE
STANDARD OPERATING
NBG/RE,H&HD-
18-08-2016 PROCEDURE (SOP) FOR
BF/21/2016 - 17
SANCTION OF RESIDENTIAL
PROJECT LOANS
NBG/RE,H&HD-
25-08-2016 YOJANA CREDIT LINKED
HL/24/2016 - 17
SUBSIDY SCHEME (CLSS)
367 REHBU: HOME LOAN
NBG/RE,H&HD- PROCESSING FEE
02-09-2016
HL/25/2016 - 17 CONCESSION TO
GOVERNMENT EMPLOYEES
368 MOU WITH TATA HOUSING
NBG/RE,H&HD-
15-09-2016 DEVELOPMENT CO. LTD. FOR
HP/27/2016 - 17
JOINT ACTIVITIES
369 REHBU: REVISED RISK
NBG/RE,H&HD- SCORING MODEL FOR HOME
19-09-2016
HL/28/2016 - 17 LOAN AND HOME TOP-UP
LOAN
370
NBG/RE,H&HD- REHBU: HOME LOANS
01-10-2016
HL/31/2016 - 17 DISBURSEMENT OF LOANS
371 REHBU: MODIFICATION IN LAP

NBG/RE,H&HD-
13-10-2016 SCHEME & WITHDRAWAL OF
HL/33/2016 - 17
RENT PLUS SCHEME
BUSINESS UNIT: HOME LOANS
REVIEW OF EMPANELMENT
NBG/RE,H&HD-
01-11-2016 PROCESS OF MARKETING
HL/36/2016 - 17
CONSULTANTS (MCS) AND
HOME LOAN COUNCILORS
(HLCS)
424
373
NBG/RE,H&HD- REHBU: MODIFICATION IN
23-11-2016
HL/40/2016 - 17 PRODUCT SBI REALTY
374 OUTSOURCED ENTITIES FOR

HOME LOAN SOURCING
NBG/RE,H&HD-
07-12-2016 ADDITIONAL PAYOUT FOR
HLC/MC/42/2016 - 17
CROSS SELLING OF RINN
RAKSHA
375 REAL ESTATE AND HOUSING
NBG/RE,H&HD-
13-12-2016 BU PROJECT TATKAL- ROLE
HL/43/2016 - 17
CLARITY
BUSINESS UNIT: HOME LOANS
REVIEW OF EMPANELMENT
NBG/RE,H&HD-
31-12-2016 PROCESS OF MARKETING
HL/47/2016 - 17
CONSULTANTS (MC) AND
HOME LOAN COUNCILORS
(HLC)
377
NBG/RE,H&HD-HOME REHBU: NEW PRODUCT INSTA
04-01-2017
TOP/48/2016 - 17 HOME TOP-UP LOAN
378
NBG/RE,H&HD- NEW AFFORDABLE HOUSING
04-01-2017
HL/49/2016 - 17 PRODUCT HAMARA GHAR
379
NBG/RE,H&HD- REHBU: NEW PRODUCT SBI
04-01-2017
HL/51/2016 - 17 BRIDGE HOME LOAN
380 REHBU: HOME LOANS TO

NBG/RE,H&HD-
05-01-2017 NON-SALARIED SEGMENT
HL/53/2016 - 17
DIFFERENTIAL OFFERINGS
381 OPTION TO EXISTING HOME
LOAN BORROWERS TO
NBG/RE,H&HD-
10-01-2017 SWITCHOVER TO CURRENT
SWITCH/54/2016 - 17
INTEREST RATE ON PAYMENT
OF SWITCHOVER FEE
382 REHBU- PROCESSING FEE ON
NBG/RE,H&HD-
11-01-2017 HOME LOANS
HL/55/2016 - 17
CLARIFICATIONS
383 REHBU: HOME LOANS
NBG/RE,H&HD- STANDARD OPERATING
20-01-2017
HL/57/2016 - 17 PROCEDURE (SOP) FOR
SWITCHOVER OPTION
384 OPTION TO OUR EXISTING
NBG/RE,H&HD-
24-01-2017 HOME LOAN BORROWRS FOR
SWITCH/58/2016 - 17
SWITCH OVER TO THE
425
CURRENT INTEREST RATE-
REVIEW OF SWITCHOVER FEE
385 OPTION TO OUR EXISTING

HOME LOAN BORROWRS
NBG/RE,H&HD- LINKED TO BASE RATE/SBAR
02-02-2017
HL/59/2016 - 17 FOR SWITCH OVER TO THE
CURRENT INTEREST RATE
SWITHOVER FEE
386
NBG/RE,H&HD- REHBU: SBI REALTY SCHEME
09-02-2017
HL/61/2016 - 17 MODIFICATIONS
387 SWITCH OVER OPTION TO

EXISTING HOME LOAN &
HOME TOP-UP LOAN
NBG/RE,H&HD- BORROWERS TO THE
23-02-2017
SWITCH/63/2016 - 17 CURRENT MCLR LINKED
INTEREST RATE REVIEW OF
FEE STRUCTURE &
DISCRETIONARY POWERS
NBG/RE,H&HD-
17-03-2017 BUSINESS UNIT MOU: SBI &
CREDAI/65/2016 - 17
CREDAI
YOJANA-CLSS MODIFICATION
NBG/RE,H&HD- IN EXISTING CLSS (EWS/LIG)
31-03-2017
HL/66/2016 - 17 SCHEME & IMPLEMENTATION
OF REVISED CLSS (MIG)
SCHEME
(BACK TO INDEX)
426
MASTER CIRCULAR
HOME & HOME RELATED LOANS

(As on 31st October 2022)
PART- IV
(Obsolete / Withdrawn
Schemes & Products)
(For internal Use Only)
MASTER CIRCULAR ON HOME & HOME RELATED PRODUCTS (FOR INTERNAL CIRCULAITON) 1
INDEX
Sl Description Page
No.
1 SBI Special Home Loan (Scheme valid upto 30th June 2009)
4-13
2 SBI Happy Home loan (Scheme valid up to 30th September 2009)
3 SBI Lifestyle Loan (Scheme valid up to 30th September 2009)
14-25
4 SBI Easy Home Loan (June 2010) (Valid up to June 2010)
26-44
5 SBI Advantage Home Loan (June 2010) (Valid up to June 2010)
45-63
6 SBI My Home Campaign (Valid up to March 2010)
64-69
7 SBI Flexi Home Loans
70-77
8 SBI Freedom Home Loans
78-80
9 SBI Optima
81-84
10 SBI Home Line
85-87
11 SBI Easy Home Loans (July 10) & SBI Advantage Home Loans (July 10)
88-106
12 Festival Season Offer: Triple H+ (1st October 2010 to 31st January 2011)
107-109
13 SBI Easy, SBI Advantage, SBI Premium & Premium Plus Home Loan (Jan’ 11) 110-114
14 SBI Home Plus
145-171
15 Home Loan to Businessmen
172-180
16 Free Personal Accident Insurance Cover
181-186
17 SBI- Upfront Home Loan : Advance Disbursement Facility
187-221
18 Interest Subsidy Scheme for Housing Urban Poor (ISHUP)
222-229
19 SBI Surakshit Home Loan
230-231
20 Scheme of 1% Interest Subvention on Housing Loan
232-235
21 Rephasement
236-239
22 Restructuring
240-242
23 NRI Home Loans- Process for sanction at Foreign Offices/Subsidiaries
243-258
24 SBI Yuva Home Loan
25-260
25 Gram Niwas/sahyog Niwas
261-267
26 Hamara Ghar
268-269
27 Green Home Loan
270-271
28 Corporate Home Loan
272-277
29 Introduction of new prodct: Home loan linked to Repo linked lending rate
(RLLR) (discontinued w.e.f 10.09.2019) 278-285
MASTER CIRCULAR ON HOME & HOME RELATED LOANS (FOR INTERNAL CIRCULATION) 2
30 Pre EMI interest capitalization
286-289
31 Special Scheme for Top Up and Smart Top Up (discontinued as on
31.03.2021) 290-293
32 Bridge Loan
294-300
33 Pradhan Mantri Awas Yojana (PMAY)
301-307
34 RiNn Raksha
308-309
35 Obsolete Product codes
310-317
SBI SPECIAL HOME LOAN SCHEME
In response to the strategies rolled out by the Govt. of India and the Reserve Bank of
India for stimulating growth in the economy, IBA has announced special Home Loan
package for small loan borrowers. Accordingly, a new product ‘SBI Special Home
Loan Scheme’ hasbeen launched with effective from 16th December 2008 for small
ticket Home Loans in conformity with the IBA guidelines.
2. Primary focus of this product is to add a degree of certainty and affordability in the
loan repayment obligation over a fairly longer period. Therefore this product is being
offered at a fixed rate of interest for a period upto 20 years (as against maximum 10
years under regular Home Loan schemes) and an interest rate reset frequency of five
years (as against 2 years under regular Home Loan schemes). In addition, the
customer shall have an option to convert the loan outstanding into a floating rate loan
at the time of reset.
Parameter Proposed norms
1.Product name SBI Special Home Loan Scheme
2.Product Code For CBS For Loans Facility Type- Term Loan 6250 2031
upto Rs.5
Lacs
For loans Facility Type- Term Loan 6250 2032
above Rs.5
Lacs and Facility Type- 6050 2005
upto Rs.20 Overdraft(SBIMax Gain)
Lacs
3. Code for CIS For Loans upto Rs.5 Lacs
For Loans above Rs.5 Lacs and upto Rs.20 5011
Lacs
4.Product availability Upto 30th June 2009.
period (Disbursement under the scheme allowed upto 08th August 2009)
5.Purpose (i) Purchase / construction/extension of old/new
house/flat /plot of land for construction of house* together
with registration charges and stamp duty.
* When loan is availed for purchase of plot, the loan would
be governed by the maximum period allowed for
construction under SBI Realty scheme.
(ii) Loan for the purpose of renovation may be given under
SBI Freedom only.
Note - Takeover of Home Loan from other Bank/Financial
Institution or Swapping of existing Home Loan availed
from the Bank is NOT permitted. However, loans which
have been sanctioned and not disbursed even partially may
be considered under this scheme.
Overall exposure (i.e. total of limits sanctioned) under this
scheme to one individual would be restricted to Rs.20 Lacs.
Format of Affidavit to be obtained from the borrower
modified suitably for this purpose, is furnished at
Annexure A & B.
6.Facility Type Term Loan or Overdraft under SBI MaxGain for loans
above Rs.5 Lac and upto Rs.20 Lacs.
Note – Loan under SBI MaxGain can be given only to
Salaried Employees/Pensioners of
Government/Government Undertakings//PSUs/ and
reputed companies.
7.Maximum Loan Rs.20 lacs
Amount
8.Interest rate For Loans upto Rs.5 Lac – 8.5% p.a. fixed rate with reset
every 5 years from the date of disbursement of first
instalment.
For Loans above Rs.5 Lac and upto Rs.20 Lacs – 9.25% p.a.
fixed rate with reset every 5 years from the date of
disbursement of first instalment.
One time option available to customer at the end of 5 years
to convert into floating interest rate loan. Reset or
conversion will be at the rates prevailing at the time of
reset.
9.Risk Based Risk Based Concessions and discounts on interest rate are
Concession/Discount not applicable on this loan.
10.Special concessions Special concessions in interest rate like concession for
Green Housing, Plus schemes Credit Khazana, Salary
Accounts etc. are not applicable on this loan.
11.Discretionary Discretionary powers given to Circle authorities to quote
concessions interest rate concessions on Home Loans are not applicable
for this scheme.
12.Margin For Loans upto Rs.5 Lacs – Min.10%
For Loans above Rs.5 Lacs and upto Rs.20 Lacs – Min.
15%
13.Discretion to reduce No discretion will be available with the Circle authorities
margin for reduction of margin.
14.Maximum 20 years (including moratorium period) or till the borrower
permissible loan tenor completes the age of 70 years or the period over which the
borrower is normally expected to have a continuous source
of income sufficient enough to service the loan repayment
obligation with a fair degree of comfort, whichever is
earlier.
15.Repayment ➢ Loan together with interest would be repaid by way
of EMIs.
➢ EMI/NMI$ratio should be in conformity with the
norms prescribed for regular SBI Home Loan
scheme, presently as under –
Net Annual Income EMI/NMI ratio
Upto Rs.2 lacs 40%
Above Rs.2 to 5 lacs 50%
Above Rs.5 lacs 55%
Increase upto 5% in the above ratios may be permitted by
the controller of the Branch/ AGM (RACPC), which
processes the loan application, depending on the family
size and availability of disposable surplus income. EMI
for the purpose of computing the ratio will include all
EMIs towards existing loans and the proposed loan
$ In case of loans sanctioned for purchase of plot,
EMI/NMI ratio should be in conformity with that
applicable to SBI Realty.
Income of the family members (i.e. spouse, parents,

children , siblings) who guarantee the loan may be
reckoned for calculation of loan eligibility.
16.Eligibility 1. Loan to be provided in the name of single person only,
to Indian Nationals and PIOs above 18 years of age with a
continuous and verifiable source of
salaried/business/professional income during the
preceding two years. SBI Staff members may also avail
loan under this scheme.
2. In cases where the residential property is held in joint

names, loan may be sanctioned to one of the joint owners
provided all the remaining joint owners guarantee the loan
and join in creating mortgage of the property in favour of
the Bank.
Letter, as per format enclosed at Annexure C, signed by all
the co-owners of the property authorizing the “applicant”
to raise home loan from the Bank should be obtained along
with the loan application. KYC process should be done for
all the joint owners and authenticity of their signatures on
the letter should be established as part of the pre-sanction
process.
17.Other eligibility Processing fee – Waived
norms, security, Pre-payment charges – NIL
processing fee,
documentation, Loans under SBI Freedom may also be considered under
accident insurance this scheme.
cover, property All other norms as per the existing Home Loan scheme.
insurance cover etc.
18. Life Insurance Life Insurance cover for the entire amount of outstanding
loan in conformity with original repayment schedule will
be provided to the borrower at the Bank’s cost under a
Master Policy from M/S SBI Life and premium for the same
shall be paid centrally. Maximum permissible entry level
age of the borrower for this policy is 65 years, and the cover
will cease on completion of 70 years of age (i.e. on 71st
birthday) of the individual borrower concerned. Since
details of Special Home Loan Accounts, necessary for
payment of insurance premium are going to be extracted
from CBS data, operating units should exercise due care in
feeding the account level details like Product code, Name
of the borrower, Date of Birth, Date of sanction, Limit
Sanctioned, Interest rate, Tenure of loan, Start date of EMI,
Date of last EMI with 100% accuracy so as to ensure that no
eligible borrower remains uncovered under the Master
Policy. Gaps in the data, if any, noticed by SBI Life, should
be furnished to the designated local contact of SBI Life
immediately.
Format of Arrangement Letter for SBI Special Home Loan

containing the provision of life insurance cover is furnished
at Annexure-D.
4. Other Home Loan products offered by us prior to introduction of this product shall
continue to be available. Home loan cases upto Rs.20 Lacs which do not fit into the
criteria of this scheme, may be considered under other schemes.
ANNEXURE-‘A
(Covering letter for the Affidavit)
The Branch Manager,

State bank of India,
____________ Branch,
Dear Sir,
SBI Special Home Loan

Affidavit of Declaration and Indemnity
Please find enclosed an affidavit in respect of the SBI Special Home Loan of
Rs.___________/- availed by me/us.
Signature(s )of Borrower(s)
Place : ______________
Date : _______________
Annexure- B
(To be stamped as an Affidavit & Indemnity as per applicable State Stamp Act)
A. AFFIDAVIT
I/We, (1) (name and detailed address of the borrower)

the borrower(s) hereby make an oath and state as follows:
a) I/We have availed Home Loan / finance of Rs._______ under SBI

Special Home Loan Scheme from State Bank of India (herein
after referred to as ‘the Bank’) for purchase/construction of
house/tenement/flat which is more particularly described in
Schedule I hereunder written (hereinafter referred to as the
scheduled property), and hereby declare that I/we have not availed
any other loan for acquiring the scheduled property.
b) I/We declare that total of loans availed by me under SBI Special
Home Loan Scheme does not exceed Rs.20 Lacs.
c) I/We declare that the scheduled property is not located in an
unauthorized colony.
d) I/We declare that the scheduled property is meant for residential use
and that it will not be used for commercial purposes.
e) Copy of the related construction plan sanctioned by the competent
authority, namely _________________________________ (name of
the sanctioning authority) under reference No. ____________ dated
_______ is enclosed with this affidavit.
f) (Retain one from A and B below depending on the purpose of Home
Loan)
A. ( In case of Home Loan for building construction )
I/ We hereby undertake that I /We shall not violate the sanctioned
construction plan and that the construction will be strictly as per the sanctioned
plan (enclosed). It shall be my /our sole responsibility to obtain completion
certificate from the competent authority within 3 months of completion of
construction and produce the same for verification by the Bank, failing which
the Bank shall have the power and authority to recall the entire loan with
interest, costs and other usual Bank charges.
or
B. (In case of Home Loan for constructed property /built up property)
I / We declare that the scheduled property has been constructed / built up as
per the sanctioned plan and/or building bye-laws, and completion certificate
under reference No. _______ dated _____issued by
_________________________,the competent authority is enclosed with this
affidavit.
a) I / We hereby undertake to allow an Architect/Engineer appointed
by the Bank to inspect the construction at various stages including
the completion stage to ascertain conformity of construction with the
sanctioned plan and confirm issuance of Completion Certificate by
the Competent Authority.
b) I/We have full, absolute and unhindered right, title interest to and
over the scheduled property and nobody else has any right, title or
interest in the scheduled property.
c) As a security for the advance/finance availed by me/us, I/We have
delivered to the Bank the title deeds more particularly described in
Schedule II hereunder written in respect of the scheduled property
with an intention to create mortgage of the scheduled property on
______ (date). I/we hereby declare that the documents of title
delivered by me/us to the Bank are original title deeds and there are
no other documents of title as to date in my/our possession or at
my/our command.
d) That neither I/We nor any of my/our successors, administrators,
assignee(s) and/or the legal heirs / representatives, nominees of the
parties hereto do not have or shall not have any right to object to
and/or challenge the charge created by me/us on _______ over the
scheduled property in favour of the Bank.
e) I/we hereby declare that there are no subsisting
charges/encumbrances on the scheduled property and I/we have
not done any act which would affect our title to the scheduled
property or the security created by me/us in favour of the Bank.
f) I/we hereby declare that the scheduled property is not subject to any
attachment orders on account of taxes, inter alia, including income
tax/sales tax/property tax/service tax or any other levy, penalty of
any nature whatsoever.
g) That I/We declare that pursuant to the execution of the agreement of sale
dated ________ in my/our favour, the sole and exclusive right, title and
interest and the right to use and occupy the scheduled property stands
vested in me/us and I/We hereby indemnify the Bank against any doubt
and/or encumbrance in respect of my/our title over the said scheduled
property and shall keep indemnified the Bank and/or anybody claiming
through it against any claims, demands, actions, proceedings, losses,
damages, recoveries, judgements, charges, lien, encumbrance (by way of
sale, exchange, mortgage, gift, trust, possession, easement, lease, lien or lis-
pendence or attachment either before or after judgement or other
encumbrances etc.) that may or may not be reflected in the records of the
competent Sub-Registrar of Assurances and expenses, and third party
claims/proceedings, Notices, Injunctions from any Courts of Law
restraining the Bank from enjoying the quiet, vacant and peaceful
possession of the said scheduled property and keep the Bank indemnified
against any act, deed by person(s) whomsoever by which the Bank may incur
damages or suffer on account of any claim being made and established by
any person or persons found interested in the said scheduled property
hereunder written or any part thereof including proportionate / or partial
interest in the said scheduled property.
h) I/We undertake to deposit and keep deposited with the Bank such sum of
money as payable towards the loan installments or approved securities
including the Membership / Share Certificate when issued and any other
title deeds of the said scheduled property which may come in my/our
possession, (including the title deeds detailed in Schedule-II hereunder
written) with the Bank for due fulfillment and discharge of my/our
obligations towards the Bank in respect of or in connection with finance
availed by me/us.
i) I/We authorize the Bank to take such steps to secure its dues which remain
payable and outstanding from the me/us in the event of default, at any time
and from time to time as it may deem necessary in its discretion including
to protect/or to dispose off and sell the said scheduled property.
j) I/We hereby undertake not to hold the Bank responsible or liable for any loss
or damage which I/We may suffer as a result of any act of omission and/or
commission amounting to negligence or default on the part of the said
Builder/Society or the previous owner of the said scheduled property.
k) I/we are aware that the Bank has believed on the declarations made
by us in this affidavit and on the basis of the declarations made by
me/us, has agreed to grant finance for acquisition of the scheduled
property. I/we am/are aware that appropriate civil/criminal
proceedings can be initiated against me/us if it turns out that the
declarations/representations made by me/us hereinabove turn out
to be incorrect, false or misleading.
SCHEDULE I
[See Para (a)]
(Detailed description of the property for which loan is granted)
SCHEDULE II
[See Para ( h )]
(Description of Title Deeds)
II. ………………..
III. ……………….
IV. ……………….
Place: Signature
Date: (1)
(2)
(3)
VERIFICATION
I/we, (1) (name and detailed address of the borrower)

the borrower(s) solemnly verify that the contents of the above paragraphs are true to
my/our knowledge.
Signed and verified at _____ (place) on ______day of __________.
Place: Signature
Date: (1)
(2)
(3)
SBI Happy-Home Loan Offer & SBI Lifestyle Loan
(Growth Stimulus Schemes)
1. SBI Happy-Home Loan offer -

With a view to stimulating growth in residential real estate and related sectors in
the economy, it has been decided to provide an enabler to the genuine needy
buyers to buy dwelling units by freezing interest rate at 8% p.a. for a period of
one year from the date of disbursement on new Home Loans including SBI
Special Home Loans scheme.
Details of the scheme are as under –
Name SBI Happy-Home Loan Offer
Eligibility All Home Loans to public including takeovers
sanctioned on or after 1st May 2009 and at least partially
disbursed on or before 30th September2009.
Loans sanctioned under SBI Special Home Loan
Scheme are also eligible. However takeover of loans is
not permitted under SBI Special Home Loan scheme.
Interest rate 8.00% p.a. (Fixed) upto 12 months.
(Discretionary or non-discretionary concessions not
allowed in 8% interest rate)
Interest rate Freeze 12 Months
Period
Terms of reset at the Regular contracted interest rate will be applicable, i.e.
end of freeze Spreads below/above SBAR as applicable on the date
period of sanction in case of floating rate, and applicable fixed
rate on the date of sanction in case of Fixed interest rate
loans. In the case of SBI Special Home Loan scheme
interest rate and reset period will be the same as per
the extant instructions, i.e. reset period 5 years from
the date of sanction and interest rates of 8.5%/9.25%
p.a. as applicable depending on the loan amount.
Permissible discretionary / non-discretionary
concessions below card rate may be given for interest
applicable after freeze period mentioned above.
Repayment If moratorium period is less than 12 months then EMI1
schedule at 8% p.a. to be specified from the EMI1 start month
upto 12th month. There after EMI2 at regular interest
rate to be calculated on the basis of outstanding
balance and remaining term of the loan. Moratorium
period, no. of EMI1, no. EMI2 should add up to the
total loan period.
Eligible loan Eligible loan amount to be worked out on the basis
amount of EMI2 mentioned above calculated at regular
contracted rate applicable after interest ratye freeze
period.
Processing fee Fully waived during the offer period.
Format of arrangement letter for SBI Happy Home Loan Offer is enclosed at
Annexure ‘A’.
1. SBI Lifestyle Loan for existing Home Loan customers -

Purpose –To meet any short term expenditure, except speculative investments,
which adds comfort to the life style of the borrower with satisfactory repayment
record. (Vacation travel, purchase of Gold, Lifestyle goods to be used as selling
points and the Circles may explore tie-ups with reputed travel houses, lifestyle
product companies for discounts to our customers during the offer period).
Eligibility – Home Loan Customer with satisfactory repayment record. Property
should have been duly mortgaged in favour of the Bank , repayment of EMI
should have commenced and minimum 5 EMIs should have been paid and
account should be standard.
Loan may be availed by the Home Loan borrower or by the spouse of the Home
Loan borrower if the Home Loan borrower guarantees the loan.
Loan amount – 10% of the total sanctioned limit for Home Loan. Minimum
Rs.10,000, Maximum Rs.5 Lacs. (Loan should not be sanctioned if 10% of original
limit is less than Rs.10,000/- . In case of borrower having more than one Home
Loan account, limits of all such accounts may be added up before arriving at the
loan eligibility)
Number of maximum permissible concurrently running loans under the scheme

– One
Interest rate – 8% p.a. (Fixed)for 12 months. Thereafter, interest rate o SBI

Lifestyle loan will be assame as that appliedon the Home Loans of respective
borrowers.
EMI for the loan may be calculated with the help of EMI Calculator for SBI Lifestyle
Loan available on SBI Times. Format of offer letter to be sent to Home Loan
borrowers, modified in accordance with revised instructions is furnished at
Annexure B.
Loan tenor – 24 months
Type of facility – Demand Loan
Repayment – Through EMIs.
Modality – Offer letters (Format Furnished at Annexure B) to be sent to Home

Loan Borrowers who satisfy the eligibility criteria.
Processing fee – NIL
Sanctioning authority – Home Branch
Documentation – Acceptance of offer, DP Note, DP Note Delivery letter,
Guarantee Agreement (wherever applicable), PDCs/SI for repayment..
TAT – Same day
Validity of the offer – loan should be disbursed on or before 30thSeptember 2009.
Disbursement – SBI Lifestyle Loan account should be opened with the existing
Home Loan CIF of the customer. Amount to be disbursed in the Savings Bank
/Current account of the borrower maintained with us / or through Prepaid Cards.
Annexure A
Arrangement Letter – SBI Home Loan
....................................... 1).....................................................
2).....................................................
Date :
Dear Sir/Madam,
SBI Happy-Home Loan
HOME LOAN : Rs. ___________
We are pleased to advise that on the basis of documents submitted by you and the
information furnished by you in your application for Home Loan dated ............. , we
have decided to sanction a Home Loan limit of Rs............................
(Rupees.......................................................only) to you, as per the undernoted break-up
–
(i) Home Loan -
Rs._________________
(ii) Funding of Home Loan Insurance Cover (Optional) –
Rs._________________
Total - Rs.
on the following terms and conditions –
2. Purpose –
extension / repairs/renovation of new/second-hand residential
house/flat/plot of land/purchase of consumer
durables/furnishings/takeover of Home Loan (hereinafter referred to as the
‘project’) as described below -
............................................................................................
3. Margin : % of the total cost of the project.
4. Interest : Interest will be charged at the rate mentioned below on daily

outstanding debit balance in your account at monthly rests –
1. Rate -
1. SBI Happy-Home Loan offer valid only if at least partial disbursement of
loan is availed on or before 30thSeptember 2009 - 8% p.a. (Fixed) for 12
months.
Thereafter, the interest rate will as per regular rates mentioned at (b) or (c)
as under -
2. Floating Rate of Interest (Strike off, if not applicable) : -

Interest on the loan will be charged at ........% p.a. (here-in after referred to
as spread) above/below State Bank Advance Rate (SBAR) which is currently
..................% p.a. (the current effective rate being ..........% p.a.). The rate of
interest is subject to revision from time to time due to (i) changes in SBAR or
(ii) revision even without change in SBAR. You shall be deemed to have the
notice of changes in the rate of interest in tandem with the changes in SBAR
or change in interest rates without change in SBAR are either displayed on
the Notice Board of the Branch or published in news papers/Bank’s website
etc. or made through entries of the interest rate charged in the
passbook/statement of account furnished to you and you are liable to pay
interest at such revised rate from its effective date.
Spread mentioned above consists of the following components –
Component of interest rate Amount Validity period
spread
Spread as per SBI Interest rate Throghout loan tenor
card
Add Concession
Add Special concession, if any
Less Premium, if any
Net spread
3. Fixed Rate of Interest (Strike off, if not applicable) :-

........% p.a. subject to interest rate reset at the end of every _______ (two/five)
years on the basis of fixed interest rates prevailing at the time of reset. Fixed
interest rate is also subject to force-majeure clause.
Fixed interest rate has been arrived at as under -
Component of fixed interest rate Value Validity period
Card rate Till next reset date
Less Concession
Less Special concession, if any
Add Premium, if any
Effective rate Till next reset date
4. Concession for maintaining salary account* - Concession of ___% p.a. is

included in the above mentioned interest rate on account of maintenance of
your salary account with our Bank. This will be referred as Salary Account
concession in this document. *(Strike Off, if not applicable)
5. Borrower’s obligation for continuation of Salary Account concession - In the
Standing Instructions to the salary account servicing bank to transfer entire
salary credit to your account maintained with us for continuation of Salary
Account concession mentioned above. For the limited purpose of continuation
of concessions in interest rates, your account with us under this arrangement
will be reckoned as pseudo-salary account
6. Withdrawal of Salary Account Concession – In the event of discontinuation of

withdraw the Salary Account concession mentioned above, and the interest
rate shall be revised accordingly.
7. SBI may at its discretion stipulate the periodicity of computation of interest.

Further, SBI may at its sole discretion alter the rate of interest suitably and
prospectively in the event of major volatility in interest rates during the period
conditions exist or not. If the Borrower is not agreeable to the revised interest
rate so fixed, the Borrower shall request SBI, within 15 days of receipt of the
notice intimating change in interest rates from SBI, to terminate the loan and
the Borrower shall repay the Loan and any other amount due to SBI in full and
final settlement in accordance with the provisions of the Agreement relating to
pre-closure.
In the event of a default in payment or any irregularity in the account, the
Bank reserves the right to levy a higher rate of interest as it deems fit.
5. Repayment :
The loan is to be repaid by you as strictly as per the undernoted schedule –
1. Number Amount
of
months
(i) Moratorium$ period (no. of months) As stipulated at para (13
)
(ii) Equated Monthly Installments (EMIs) Rs.
at SBI Happy-Home Loan interest rate
(iii) Equated Monthly Installments (EMIs) Rs.
at regular interest rate
(iv) Lump sum repayment Rs.
Total period (i)+(ii)+(iii)+(iv) --------------------------------
--
Your liability to the bank will be extinguished only when the outstanding in the
loan account becomes Nil, on payment of residual amount, if any.
$ Moratorium period is the period, starting from the date of first disbursement,
during which repayment of principal and/or interest may not be stipulated.
Please note that interest is applied to the account on the basis of balance
outstanding in the account, during the moratorium period.
EMI payment shall begin from the next month after completion of moratorium
period.
In the event of a default in payment or any irregularity in the account, the Bank
reserves the right to levy a higher rate of interest as it deems fit.
6. Penal Interest - Enhanced rate of interest @2% p.a. on the entire outstandings
for the period of default over and above the applicable rate will be charged if
the Equated Monthly Instalment (EMI) remains unpaid for a period of 30 days
from the due date, for any reason, including a bounced cheque. Besides the
Bank shall also charge a penalty, the rate of which shall be at the discretion of
the Bank , for every bounced cheque for any reason whatsoever in addition to
the enhanced rate of interest as applicable (present rate – Rs.250/- for every
bounced cheque).
7. Pre-closure Charges
Loans on Fixed and Floating rate of interest :
Pre-closure charge of 2% of the amount pre-paid in excess of normal EMI dues
will be levied in case of pre-closure of loan within 3 years from the stipulated
date of commencement of repayment. If the loan is pre-closed from own
resources other than borrowings, for which proof is submitted to the
satisfaction of the Bank, pre-closure charges shall not be levied irrespective of
the period for which the loan account has run.
8. Security :
The loan will be secured by :
building/flat situated at
been sanctioned, valued at Rs.________________belonging to
(Guarantor) ____________________________________ and
......................................................................................................................
d) ......................................................................................................................
......................................................................................................................
9. Utilisation of the loan :
The amount of the loan shall be utilized strictly for the purpose detailed in your
application and in the manner prescribed. The construction of the house/flat
or the modification/extension proposed by you in the existing house/flat
should be strictly according to the plan approved by the Local
Authorities/Town Planning and Development authorities. Any modification
desired in the scheme as originally approved, can be undertaken only after
express sanction for it has been obtained in writing from the Bank.
10. Insurance :
11. Inspection :
The Bank will have the right to inspect, at all reasonable times, your property
by an officer of the Bank or a qualified auditor or a technical expert as decided
by the Bank and the cost thereof shall be borne by you.
12. Legal expenses etc. :

insurance premia, stamp duty, registration charges and other incidental
reassessment, if any, of the value of the property funded through this loan for
the purpose of regulatory compliances shall be done at your cost.
13. Pre-EMI interest :

Capitalization of pre-EMI interest*
The loan amount will be fixed suitably taking into account the approximate
pre-EMI interest during the moratorium period, duly compounded at the
applicable interest rate (worked out on the presumption that the loan is
disbursed in lump sum on the date of first disbursement). The computation
of the total loan amount (i.e. actual loan plus pre-EMI interest) will be
subject to fulfilment of income criteria eligibility and also subject to the
extant instructions regarding Equated Monthly Instalment/Net Monthly
Income. Please execute check-off authority with your employer/ tender
post-dated cheques towards the EMIs of the loan amount. After completion
of the moratorium period, you will have an option to request to reset EMI
based on the actual outstandings in the loan account after final
disbursement, subject to submission of revised check-off authority or
tendering post dated cheques towards the EMIs so arrived at.
Servicing of pre-EMI interest*
Please tender post dated cheques drawn at monthly intervals for servicing
of the amount of pre-EMI interest applied per month during the moratorium
period.
14. Disbursement :
The loan will be disbursed only on the following conditions :
mortgage is not possible) has been created in favour of the Bank.
b) All the security documents prescribed below have been executed by you/co-
applicant (s)/ guarantor(s) –
1. Loan agreement
2. Affidavit
3.
4.
c)The loan will be disbursed as under: (applicable where loans for construction
is desired or purchase is through payment in installments)
Stage Amount (Rs.)
i)
ii)
iii)
Disbursement will made in favour of the seller/builder from whom you are
buying the property funded through this loan/in favour of the Financial
Institution from where your loan is being taken over.
a. The Bank reserves the right to collect any tax if levied by the State/Central
partially) unconditionally without prior notice (a) in case the limits/part of
the limits are not utilized by you , and/or (b) in case of deterioration in the
loan accounts in any manner whatsoever, and/or (c) in case of non-
compliance of terms and conditions of sanction.
to/with Information Company formed under the Credit Information Company
based or non-fund based, your creditworthiness and any other information
which the RBI may consider necessary for inclusion in the Credit Information
to be collected and maintained by Credit Information Companies, and the Bank
shall not be liable in any manner to you for providing the information as
Yours faithfully,
Received the original. I/We, undersigned agree to the terms and conditions as set
out in this letter. I/We wish to avail* / do not wish to avail* loan for funding of
premium of Home Loan Insurance cover. (*strike off whichever is not applicable).
Borrower(s)
Date & Place
Guarantor(s)
Date & Place
*************
Annexure - B
To : Customer name & Address
Ref.- Date :
Dear Sir/Madam,
SBI Lifestyle Loan
We thank you for choosing SBI Home Loan to acquire your Dream Home. After
such a major purchase, many of us share a common compulsion to postpone the
LifeStyle aspirations of our beloved ones for a while till the savings build up again.
We, at SBI Home Loans, thought of reducing this waiting period for our customers
with the approach that money can always be borrowed and repaid but that is not
true of time. With a view to enabling you to catch that moment of happiness in
time, we are making a special offer. Accordingly, we offer you an absolutely
hassle-free SBI Lifestyle loan as under -
Loan amount – Upto Rs.
Type of facility – Demand Loan
Interest rate – 8% p.a. (Fixed) for 12 months
____% p.a.(Fixed) or ______% below State Bank Advance Rate ,
SBAR (Floating, i.e. falling or rising with reduction or increase in SBAR), present
effective rate being ______% p.a, thereafter for the remaining loan period.
Interest will applied to your account on daily reducing balance at monthly
rests.
Loan period – upto 24 months
Repayment – Through EMIs as under starting from (date) __________:
No. of EMIs EMI Amount, Rs.

First _____EMIs
Next _____ EMIs
In case of default penal interest will be charged at 12.25% p.a. or State Bank
Advance Rate whichever is higher, for the entire outstanding till regularization of
loan.
Prepayment – Permitted without penalty.
Processing fee – NIL
Documents - Acceptance of offer this offer duly signed by you and all co-
borrowers & guarantors, if any , DP Note, DP Note Delivery letter., Guarantee
Agreement (wherever applicable), 12 PDCs for payment of EMI in case you do
not wish to give standing instructions for EMI repayment through your
Savings/Current account with us. Your latest photograph.
Purpose of loan – You may use this amount for any Life Style expenditure. Use of
this funds for speculative investment is prohibited.
This offer is valid till 30th September 2009
Please therefore call on your Home-Loan branch of SBI as under with this offer
letter and Home Loan Arrangement Letter for your Home Loan with us -
(Branch address & Telephone No.s of contact persons to be furnished)
In case you do not wish to avail SBI Lifestyle loan in your name, your spouse may
avail of the offer provided you guarantee the loan.
Yours faithfully,
Branch Manager
Acceptance –
I/We the undersigned wish to avail SBI Lifestyle Loan.
Please grant a demand loan of Rs.__________ (Rs. ),

repayable in ________ installments (max.24) together with interest, in my/our
name or in the name of my spouse Shri./Smt. ______________________________
under my guarantee. (Strike off which ever is not applicable)
Please credit loan amount to my/our Savings Bank/Current Account No. _______
with SBI ________ branch. I/We undertake that I/We shall not use these funds for
purpose of speculative investments.
We understand that only one loan under this scheme is allowed by SBI, and
accordingly assure you that we do not have a outstanding loan under this scheme.
Name Related Home Loan Capacity (Home Signature in full
account number Loan borrower /
Guarantor for
Home
Loan/Spouse in
case SBI Lifestyle
loan is availed by
spouse
(Latest photographs to be pasted at suitable place and signed across in the presence
of Branch Manager/Authorized Official of the Bank)
I/We understand the importance of repayment of this loan strictly as per the
schedule prescribed, as the asset classification of my/our Home Loan account is
dependent on the asset classification of this loan.
In case the above mentioned Home Loan account(s) are closed before completion
of repayment of this loan together with interest and charges, we authorize SBI to
keep custody of Title Deeds deposited for the purpose of Equitable Mortgage till
repayment of outstanding together with interest under this loan by us.
Date –
Place –
For Office use
Identity of the borrowers/guarantors/spouse of the Home Loan borrower mentioned
above established with the help of the following –
1. Signatures available on CBS signature module

2.
3.
Home Loan account No. -
Original limit -
Home Loan CIF No. _______________________ (Same CIF to be used for SBI Lifestyle
loan)
This branch is Home branch for Home Loan account mentioned above. Home Loan
account is standard and the borrower fulfils the eligibility criteria for SBI Lifestyle
Loan.
Documents prescribed as under to be obtained -
1. DP Note & DP Note Delivery letter
2. PDCs/ SI as per repayment schedule given below.
3.
Sanctioned a Demand Loan of Rs. ________________ repayable in _______EMIs of
Rs.______ starting from (date) _______________.
Place-
Date - Branch Manager
Disbursement details
Documents prescribed in the sanction obtained.
Demand loan account opened with the same CIF as in Home Loan of the customer.
DL A/C No. ____________

Credit A/C no. :
Place -
Date -
Disbursement Authority
********************
SBI EASY HOME LOAN
It has been decided to launch the undernoted product with effect from 1 st July 2009.
The product is designed to address the customers’ need for Home Loan at affordable
interest rates and a fair amount of certainty about loan repayment obligations over a
period of time.
Special features of the product are as under –
Name SBI Easy Home Loan
Facility Type Term Loan or OD as in SBI MaxGain. (OD facility will be available
for loans above Rs.5 Lacs.)
Loan amount Upto (and including) Rs.30 Lacs
Interest rate 1. Interest rate during the first year (i.e. till first anniversary
date from the date of first disbursement) is Fixed at 8% p.a.
2. Interest rate during next two years is Fixed at 9 %. p.a
3. Interest rate after three years may be Fixed or Floating as per
the borrower’s choice made at the time of sanction. If floating
rate option is chosen, then the rate will be 2% below SBAR.
If fixed rate option is chosen, then the rate will be 1% below
SBAR prevailing on the third anniversary date from the
date of first disbursement, and shall have a reset frequency
of 5 years from the third anniversary date of the loan. Fixed
interest rate shall be subject to force-majeure clause.
4. Concessions including discretionary concession, if any, will
be available only on interest rate applicable after three
years.
Repayment If interest rate during the first year is X%, interest rate during next
programme two years is Y%, and interest rate after three years is Z% , and loan
period is T months then
The parameters used for computation of EMI will be as under –
Period EMI Principal Interest Term.
rate, % In
p.a. months
First 12 EMI1 Full loan amount. X% T
months
Next 24 EMI2 Balance outstanding Y% T-12
months at the end of 12th
month
Remaining EMI3 Balance outstanding Z% T-36
Loan at the end of 36 th
period month
Note - EMI Calculator for SBI Easy Home Loan & SBI
Advantage Home Loan will be made available for this
purpose through SBI Times.
Eligible loan For the purpose of loan eligibility based on EMI/NMI ratio, EMI3
amount mentioned above, i.e. EMI for the loan period after 36 months
should be used. For this purpose, EMI3 will be arrived at using
SBAR as on the date of sanction.
Processing Fully waived upto 30th September 2009.
Fee
Documents Arrangement letter and Home Loan Agreement for SBI Easy Loan
scheme are enclosed at Annexures A & B respectively.
CBS Product 6250-2060 SBI Easy Fixed Interest Rate (TL)
codes 6250-2160 SBI Easy Floating Rate (TL)
6050-2015 SBI Easy (OD)
Annexure A
Arrangement Letter – SBI Easy Home Loan
....................................... 1).....................................................
2).....................................................
Date :
Dear Sir/Madam,
SBI Easy Home Loan
HOME LOAN : Rs. ___________
(Rupees.......................................................only) to you, as per the undernoted break-
up –
(i) Home Loan -
Rs._________________
Rs._________________
Total - Rs.
2. Purpose –
............................................................................................
Rate -
a) Interest rate during the first year (till anniversary date of the customer loan) from
the date of disbursement will be ____ p.a. (Fixed). Loan period will be calculated
from the date of first disbursement.
b) Interest rate during next two years will be _____ p.a. (Fixed)
c) Interest rate after completion of three years will be as under -
1. Floating Rate of Interest* (*Strike off if not applicable): -
Interest on the loan will be charged at _____ (here-in after referred to as
spread) above/below State Bank Advance Rate (SBAR) . The rate of
interest will be subject to revision from time to time due to (i) changes
in SBAR and (ii) revision, if any, necessitated by policies of Government of
India/Reserve Bank of India.
You shall be deemed to have the notice of changes in the rate of interest
in tandem with the changes in SBAR or change in interest rates without
change in SBAR if the interest rates are either displayed on the Notice
Board of the Branch or published in news papers/Bank’s website etc. or
made through entries of the interest rate charged in the
passbook/statement of account furnished to you and you are liable to
pay interest at such revised rate from its effective date.
spread
Spread as per SBI Interest rate 2% Throughout loan
card tenor
Add Concession
Net spread
2. Fixed Rate of Interest* (* Strike Off if not applicable) :-

1% below SBAR p.a. prevailing on the date of reset after initial 36
months. Thereafter, the fixed interest rate will be subject to reset at the
end of every five years. Reset period will be calculated from the date of
application of Fixed Rate of Interest.
Less Concession
Add Premium, if any
Fixed interest rate is also subject to force-majeure clause.
iii.
a) Concession for maintaining salary account* - Concession of ___% p.a. is
i. included in the above mentioned interest rate on account of
maintenance of your salary account with our Bank. This will be
referred as Salary Account concession in this document. *(Strike
Off, if not applicable)
b) Borrower’s obligation for continuation of Salary Account concession - In the
c) Withdrawal of Salary Account Concession – In the event of discontinuation of
d) SBI may at its discretion stipulate the periodicity of computation of interest.
conditions exists or not. If the Borrower is not agreeable to the revised interest
pre-closure.
5. Repayment :
3. Number Amount
of
months
)
at 8% p.a. interest rate
at 9% interest rate
(iv) Equated Monthly Installments (EMIs)
at interest rate mentioned at para
4(c)above**.
Total period (i)+(ii)+(iii)+(iv)
**EMI calculation is based on present SBAR and spreads mentioned above.
period.
The Bank reserves the option to reduce or increase the EMI or extend the
repayment period or both consequent upon revision in interest rate.
Your liability to the bank will be extinguished only when the outstanding in the loan
account becomes Nil, on payment of residual amount, if any.
6. Interest rate in case of default - Enhanced rate of interest @2% p.a. on the
entire outstandings for the period of default over and above the applicable rate
will be charged if the Equated Monthly Instalment (EMI) remains unpaid for a
period of 30 days from the due date, for any reason, including a bounced
cheque. Besides the Bank shall also charge a penalty for every bounced cheque
for any reason whatsoever in addition to the enhanced rate of interest as
applicable (present rate – Rs.250/- for every bounced cheque).
8. Security :
(Guarantor) ____________________________________ and
......................................................................................................................
d) ......................................................................................................................
......................................................................................................................
10. Insurance :
11. Inspection :
lumpsum on the date of first disbursement). The computation of the total
loan amount (i.e. actual loan plus pre-EMI interest) will be subject to
fulfilment of income criteria eligibility and also subject to the extant
instructions regarding Equated Monthly Instalment/Net Monthly Income.
Please execute check-off authority with your employer/ tender post-dated
cheques towards the EMIs of the loan amount. After completion of the
moratorium period, you will have an option to request to reset EMI based
on the actual outstandings in the loan account after final disbursement,
subject to submission of revised check-off authority or tendering post dated
cheques towards the EMIs so arrived at.
period.
14. Disbursement :

i.Loan agreement
ii.Affidavit
iii.
15. The loan will be disbursed as under: (applicable where loans for construction is
desired or purchase is through payment in installments)
Stage Amount (Rs.)

i)
ii)
iii)
16. You will have to bring in proportionate margin at each stage of disbursement.
Government and/or other statutory authorities in respect of this transaction.
unconditionally without prior notice (a) in case the limits/part of the limits are
not utilized by you , and/or (b) in case of deterioration in the loan accounts in
any manner whatsoever, and/or (c) in case of non-compliance of terms and
which the RBI may consider necessary for inclusion in the Credit Information
to be collected and maintained by Credit Information Companies, and the Bank
shall not be liable in any manner to you for providing the information as
Yours faithfully,

out in this letter.
I/We wish to avail* / do not wish to avail* loan for funding of premium of Home
Loan Insurance cover. (*strike off whichever is not applicable).
Borrower(s)
Date & Place
Guarantor(s)
Date & Place
Annexure B
SBI EASY HOME LOAN)
TO BE STAMPED AS AN AGREEMENT IN ACCORDANCE WITH THE STAMP

ACT IN FORCE IN THE STATE IN WHICH THE DOCUMENT IS EXECUTED AND
NOT TO BE ATTESTED
To
.......................... DATE :
Dear Sirs,
Act 1955, having its Corporate Centre at Madame Cama Road, Nariman Point,
Mumbai-400 021 having one of its Branch Offices at………………….(hereinafter called
the “the Bank” which expression shall include its successors and assigns) having, at
my/our request {……………………Son/Daughter/Wife of…………………at present
aged around……………………and residing
at……………………….and………………….Son/Daughter/Wife
of……………………….at present aged around ……. and residing
at……………………..(hereinafter, called “the Borrower” which expression shall
include his/her respective heirs, executors, administrators and assigns)} granted
me/us *Home Loan limit / ‘SBI-Maxgain’(on Overdraft basis) / of
Rs.....................(Rupees .....................................) for purchase/construction of a
flat/house/ plot of land or for extension/repairs/ renovations of an existing
house/flat/purchase of consumer durables and furnishings/funding of Home Loan
insurance cover (hereinafter referred to as the ‘project’), situated at
............……………………........................................................................................
2. In consideration of the grant of the said advance and continuance of the said
facility for such time as the Bank may deem fit, I/we, “the Borrower(s)” do
hereby irrevocably and unconditionally agree and undertake , so as to bind
myself/ourselves, my/our heirs, executors, administrators, estates, assigns
and effects as follows, viz.
a) The disbursement of the amount of the loan shall be at the Bank’s absolute
discretion and shall be co-related to the actual progress in the construction of the
project. Such disbursements shall be made by means of Bankers cheques drawn
in favour of the builders/promoters duly authorized or to
engineer/architect/contractor or to suppliers of goods and services when the
construction is undertaken by the Borrower and instruct you to make payment
for the purpose of the ‘project’. The Bank may, at your discretion and at my/our
request credit a part of the loan amount to my/our current/savings bank account
(maintained in single or joint names) to enable me/us to make payments to
suppliers of goods and services. I/We shall submit to the Bank, within a
reasonable time, satisfactory proof of the proper utilisation of the amount of the
loan, such as Architect’s certificate, certifying the value of the work carried out,
Contractor’s bills, stamped receipts, sale agreement for house/flat etc. If
considered necessary by the Bank, I/we shall produce , at my/our cost,
photographs showing the progress of construction work carried out by me/us ,
which photographs besides showing portion of the neighbouring properties,
shall be certified by persons whose certificates are acceptable to the Bank.
b) I/We shall repay the amount of loan as per the terms stipulated in the
arrangement/sanction letter dated _________ duly accepted by me/us, which
forms part of this Agreement, in equated monthly installments of Rs....... each
till the entire loan with interest is fully repaid. The equated monthly
installments also include interest component. The Bank shall levy pre-closure
charges of 2% of the amount prepaid in excess of normal EMI dues in case of
pre-closure of loan within 3 years from the stipulated date of commencement
of repayment. If the loan is pre-closed from own resources other than
borrowings, for which proof is submitted to the satisfaction of the Bank, pre-
closure charges shall not be levied irrespective of the period for which the loan
account has run.
4. Interest rate during the first year (till anniversary date of the loan) from the date of
disbursement is Fixed at ___ p.a..
5. Interest rate during next two years is Fixed at ____ p.a.
6. Interest rate after three years will be
Loan on fixed Interest on the amount of the loan will be fixed at
interest basis* the rate ____ below SBAR prevailing on the date
(*delete if not of reset. The rate will be fixed for Five years from
applicable) the date of reset, and shall be subject to force-
majeure clause. Interest rate will be reset
thereafter at a frequency of Five years. Interest will
be calculated at this rate on daily reducing balance
with monthly rests. Bank may at its discretion
stipulate the periodicity of computation of
interest. Further, Bank may at its sole discretion
alter the rate of interest suitably and prospectively
in the event of major volatility in interest rates or
due to any reason whatsoever during the period
of the agreement. Thenceforth the rate of interest
varied as aforesaid shall be applicable to the Loan.
Bank shall be the sole judge to determine whether
such conditions exist or not. If we are not
agreeable to the revised interest rates so fixed,
I/We shall request the Bank, within 15 days of
receipt of the notice intimating changed interest
rates from Bank to terminate the Loan and shall
repay the Loan and any other amount due to Bank
in full and final settlement in accordance with the
provisions of this Agreement relating to
prepayment
Loan on floating* Interest on the amount of the loan will be applied
interest rate basis at the rate of .......per cent above/below State Bank
(*delete if not Advance Rate hereinafter referred to as SBAR
applicable) which is presently ______ % p.a. Floating interest
rate will rise and fall with the SBAR. Interest
willbecalculated on the daily balance of the loan
amount and applied at monthly rests. Provided
that the Bank shall at any time and from time to
time be entitled to change the rate of interest
depending on changes in SBAR. Notwithstanding
the above the Bank is also entitled to revise the rate
of interest, at its sole discretion, even if there is no
change in SBAR and such revised rate of interest
shall always be construed as agreed to be paid by
the borrower(s) and hereby secured. Borrowers
shall be deemed to have notice of change in the
rate of interest whenever the changes in SBAR or
increase in interest rates without any change in
SBAR are either displayed/notified at/by the
branch or published in newspaper or made
through entry of interest charged in the
passbook/statement of accounts sent to the
borrower(s).
Salary account concession $

( delete, if not applicable)
I/We declare and confirm that in the circumstances
like change in job etc., wherein the salary is not
credited by my/our employer to account maintained
with the Bank, I/We undertake to advise such
development to the Bank, further I/We would issue
standing instructions to the salary account servicing
bank to transfer entire salary credit to my/our
account maintained by the Bank for continuation of
Salary Account Concession as mentioned above and
for the limited purpose of continuation of concessions
in interest rates, my /our account with the Bank
under the arrangement will be reckoned as pseudo-
salary account.
discontinuation of my/our salary account/pseudo-
salary account with the Bank, the Bank shall have the
right to withdraw the salary account concession and
the Bank shall have the right to revise the interest rate
accordingly and I/We will not raise any objection
/dispute to the said action of the Bank”.
Without prejudice to the Bank’s other rights and remedies, the Bank shall be
entitled to charge at its own discretion enhanced rates of interest on the
outstanding in the loan account (s) or a portion thereof for any default or
irregularity on my/our part which in the opinion of the Bank warrants charging
of such enhanced rates of interest for such period as the Bank may deem fit. The
Equated Monthly Instalments will have to be paid till the entire loan and the
interest is fully repaid. Further, the amount of Equated Monthly Instalment may
change/increase as may be decided by the Bank.
Interest rate in case of default - Enhanced rate of interest @2% p.a. on the entire
outstandings for the period of default over and above the applicable rate will be charged
if the Equated Monthly Instalment (EMI) remains unpaid for a period of 30 days from the
due date, for any reason, including a bounced cheque. Besides the Bank shall also charge
a penalty for every bounced cheque for any reason whatsoever in addition to the enhanced
rate of interest as applicable (present rate – Rs.250/- for every bounced cheque)
c) If the loan amount has been utilised by me/us for purchase of ready built
house/flat, I/we shall pay the first such monthly instalment following the month
in which the loan amount is disbursed to me/us. The subsequent monthly
instalments shall be paid before the last day of each subsequent month. If the
loan amount has been utilised for construction of / additions to house/flat,
I/we may be permitted to pay the first such monthly instalment till 2 months
after the month in which the house/flat has been completed or on the expiry of
18 months from the date of disbursement of the first instalment, whichever may
be earlier. The subsequent monthly instalments will be paid before the expiry
of each subsequent month.
d) Pre-EMI interest :
(i) * I/We have opted for servicing of Pre-EMI interest and have already delivered
or hereby undertake to deliver post-dated cheques drawn at monthly intervals
for servicing of the amounts of Pre-EMI interest during the moratorium period.
(ii) * I/We have opted for capitalizing the Pre-EMI interest and agree that the loan
amount will be fixed suitably taking into account approximate Pre-EMI interest during
the moratorium period as detailed in paragraph pertaining to the Pre-EMI interest in
the Arrangement letter dated……………….I/We hereby unconditionally agree
to execute necessary authority in favour of my/our employer or tender post-
dated cheques towards EMI’s of the loan amount. If necessary I/we would
request for resetting of EMI’s based on the actual outstanding in the loan account
after final disbursement.
e) I/We declare and confirm that the amount of the loan or the balance then
outstanding shall become payable at once in case of my death or death of anyone
of us. In case of death, the Bank may, at its discretion, continue the loan provided
sufficient collateral security is furnished by my/our legal heirs/surviving
borrower(s) or some satisfactory arrangement for repayment acceptable to the
Bank has been made by my/our legal heirs/surviving borrower(s).
f) I/We shall arrange for the payment of the equated monthly instalments from
my/our monthly salary or in whatever manner deemed fit * or by debit on the
due dates from the Current /Savings Bank account with Branch/or any other
Branch where I/we may hold the account singly or jointly and to appropriate
the same in repayment of the said loan and interest.
I/We shall execute in favour of the Bank a letter of authority, addressed to

my/our employers to recover and pay to the Bank the equated monthly
instalment from my/our salary every month*.
g) On demand I/We agree to deliver to the Bank post-dated cheques for the
monthly instalments and warrant that the cheques will be honoured on first
presentation. Any non-presentation of a cheque due to any reason will not affect
my/our liability to pay the monthly instalments or any other sum. I/We agree
to forthwith replace the cheques/issue fresh cheques, if required by the Bank.
I/We shall not be entitled to call upon the Bank to refrain from presenting any
cheque for payment and if I/we do so, the Bank shall nevertheless be entitled to
present the cheque for payment and in the event of dishonour the provisions
under the Negotiable Instruments Act, shall apply. I/We also agree to pay a
penalty as stipulated by the Bank from time to time, for every bounced cheque
applicable.
h) I/We declare and confirm that on my/our retirement, the outstanding amount
of the loan sanctioned to me will become repayable at once. The Bank may, at its
discretion, continue the loan provided satisfactory arrangement for repayment,
acceptable to the Bank has been made by me/us.
i) In the event of cessation of my/our business/service with my/our employers by

way of resignation or otherwise (except as a result of death or retirement), I/we
undertake to repay to the Bank forthwith on demand the balance principal
amount of the loan, or the balances then outstanding whichever is higher.
j) In the event of my/our ceasing to be in business/service of my/our employer

whether by retirement, resignation, death or by operation of law or for any other
reason or cause whatsoever and howsoever the Bank shall be entitled at its
discretion, to write to my/our employers to appropriate and set off (i) any
amount which may then be payable by my/our employers to me/us whether by
way of salary, allowances, bonus, other remuneration or any payment (whether
ex-gratia or otherwise) whatsoever and (ii) any amount that may be standing to
the credit of any account which I/we may have with my/our employers or with
the Bank, either singly or jointly, towards repayment of the balance that may be
then remaining due and payable by me/us in my/our said loan account together
with interest thereon at the applicable rates upto the date of such repayment.
Any such appropriation made by the Bank or my/our employers shall be
conclusive and binding on me/us and my/our estate both in and out of court.
In any event my/our liability to make repayment of the entire dues immediately
shall remain valid till the entire amount with applicable interest as up to the date
of payment has been realised by the Bank whether by way of recovery from
my/our employer or otherwise.
k) I/We will not sell assign, mortgage, charge or in any way encumber or alienate
the said flat/house/land or any part thereof/consumer durables/furnishings so
long as I/we am/are indebted to the Bank in the said loan account without prior
permission of the Bank in writing. I/We undertake to give prior intimation to
the Bank before letting out / giving on leave and licence the said flat/house.In
the event of my/our account becoming irregular, NPA the Bank is at liberty to
take vacant possession of building/flat/house (premises) from me/us, and hire
the said premises at market rent for its commercial or residential purpose as the
case may be and adjust the proceeds of the hire charges towards outstanding of
my/our loan account.
l) The loan shall be secured by a valid equitable/legal mortgage of the

land/house/flat purchased/constructed by me/us for which the Loan facility is
provided by executing/registering such documents in such form as may be
decided by the Bank. I/We shall, if required by the Bank, give such further
security as acceptable to the Bank forthwith on demand by the Bank. In case it is
not possible to create security by way of mortgage as aforesaid I/we shall
forthwith on demand arrange for other collateral securities, by way of
pledge/hypothecation, such as Bank’s Fixed Deposits, National Savings
Certificates, Kisan Vikas Patra, Life Insurance Policies, promissory notes issued
by any Govt., shares or debentures of the companies, sufficient quantity of gold
or gold ornaments or other articles or things acceptable to the Bank as security
for the loan.
The loan shall also be secured by the guarantee of a person acceptable to the Bank and good for
the loan amount involved and by mortgage of the guarantor’s property also or
pledge/assignment/hypothecation of other securities acceptable to the Bank , if need be.**
(** Applicable in cases where Guarantee/ Charge on Guarantor’s assets is
stipulated in the Loan Arrangement letter.)
m) I/We shall obtain at my/our cost and produce for the satisfaction of the Bank a
certificate from the Advocate/Solicitors approved by the Bank certifying that
I/we will have clear, valid and marketable title to the land/house/flat proposed
to be purchased by me/us and agree that the Bank shall be entitled not to
disburse any amount of the loan until such certificate has been produced by
me/us.
n) I/We shall maintain the flat/house in good tenantable repair and condition at my
/our cost at all times so long as I/we am/are indebted to the Bank and that I/we
shall ensure that the Bank’s security is not in any way jeopardised. I/we shall
duly and punctually pay the charges, if any, payable to the Co-operative Housing
Society/condominium association and also all the municipal/revenue taxes,
charges, rates, cesses etc. from time to time payable by me/us in respect of the
flat/house/land. The Bank shall be at liberty to inspect the flat/house/land at
any reasonable time and I/we shall furnish all such information/particulars
whatsoever as and when called upon to do so by the Bank .I/We shall provide
the required no-objection consent for creating a charge on the property secured
for the Loan, from the Society/Condominium or any other permissions by any
authority necessary for creating the security in favour of the Bank.
o) I/We shall at my/our cost insure and keep insured in the joint names of
myself/ourselves and the Bank my/our house/flat at all times against fire, flood,
cyclone, typhoon, lightning, explosion, riot, strike, earthquake risks and other
acts of God for such other risks for its full market value as desired by the Bank
from time to time and shall endeavour to get the building in which my/our flat
is situated insured against fire, flood, cyclone, typhoon, lightning, explosion, riot,
strike, earthquake, risks and other acts of God at all times by the Co-operative
housing society/apartment owner/association or any other body under whose
control the building is vested. I/we shall deliver copies of the insurance policies,
cover notes, premium receipts, etc., to the Bank . If I/we fail to effect such
insurance the Bank will be at liberty but not obliged to insure the said house/flat
against fire, flood, cyclone, typhoon, lightning, explosion, riot, strike, earthquake
risks and other acts of God and debit the premium and other charges to any of
my/our accounts with the Bank. I/we expressly agree and declare that the
dispute between the insurance company and the insured arising from or under
or in connection with any such policy or policies of insurance and such
adjustment, settlement, compromise or any award made on such reference to
arbitration shall be valid and binding on me/us. I/we further agree that the Bank
shall have a right to receive all moneys payable under any such policy or under
any claim made thereunder and to give a valid receipt therefor and that the
amount so received shall be credited to my/our loan account and I/we will not
be entitled to raise any question that a larger sum might or ought to have been
received or to dispute my/our liability for the balance remaining due on such
account after such credit.
p) I/We agree and declare that notwithstanding anything contained herein or in any
other security documents the entire amount of the loan or the balances then due
shall, if so decided by the Bank, become forthwith due and payable by me/us to
the Bank, upon the happening of any of the following events and the Bank shall
be entitled to enforce its dues and security.
i) any instalment of the principal remaining unpaid for a period exceeding one
month after the due date for payment thereof has expired;
ii)any interest including penal interest remaining unpaid and in arrears for a
period of one month after the same has become due whether demanded or not;
iii) any breach or default in the performance or observance of any of the covenants
iv) entering into any arrangement or composition with my/our creditors or

v) any execution or distress being enforced or levied against the whole or any part
of my/our property;
vi) a receiver being appointed in respect of the whole or any part of my/our
property;
vii)the occurrence of any circumstances which is prejudicial to or impairs, imperils

or depreciates or which is likely to prejudice, impair, imperil or depreciate the
security given to the Bank ; and
viii) the occurrence of any events or circumstances which prejudicially or adversely

affect in any manner my/our capacity to repay the amount due under the loan.
decision of the Bank shall be conclusive and binding on me/us.
q) I/We also agree that the Bank shall also be entitled to transfer loan account to any
of the branches of the Bank after giving due notice to me/us.
r) I/We shall abide by the terms and conditions of the sanction of the loan to me/us
as mentioned in the arrangement letter/sanction letter which forms part of this
agreement and also to the rules for such loans which are now in force and also
those which may be altered, revised, amended, added from time to time by the
Bank/the Reserve Bank of India/Central Government/State Government.
• The undertakings, authority and agreements herein contained shall be

irrevocable so long as I/we continue to be liable to the Bank in the said loan
account.
• I/We hereby further agree that as precondition of the loan/ advance given to
me/us by the Bank, that in case of default in repayment of the loan/advances
or in the repayment of the interest thereon or any of the agreed instalment of
the loan on due date/s, the Bank and/or the Reserve Bank of India will have
an unqualified right to disclose or publish my/our name(s), details and
photograph(s) as defaulter in such manner and through such medium as the
Bank or Reserve Bank of India in their absolute discretion may think fit.
• I/We further agree that the Bank is at liberty to disclose/share my/our Credit
information to/with Information Company formed under the Credit
Information Company (Regulation), 2005, as to the loans granted to me/us and
the nature of the securities given by me/ us, the guarantees furnished to secure
the said loans whether fund based or non-fund based, my/our
creditworthiness and any other manner which the RBI may consider necessary
Information Companies and the Bank is not liable in any manner to me/us for
providing the information as aforesaid to the Information Company.
• I/We agree that the Bank has absolute right to assign this agreement in favour
of any person including securitisation company or reconstruction company
under the SARFAESI Act and on such assignment, I/We will be liable to such
assignee as if assignee is the Bank/lender and assignee will have all rights
against me/us and as well as overall properties either given as security or
otherwise to recover all debts/liabilities payable by me/us under this
agreement.
• Notwithstanding anything contained hereinabove, I/We confirm having
agreed that the Bank reserves the absolute right to cancel the limits (either
fully or partially) unconditionally without prior notice (a) in case the
limits/part of the limits are not utilized by us, and/or (b) in case of
deterioration in the loan accounts in any manner whatsoever, and/or (c) in
• I/We declare that I have understood all the terms and conditions for the
sanction of this loan and agree to abide by the same and also by the rules and
regulations which may be issued by the Bank in future from time to time and
in the event of my/our failing to do so, the Bank will have a right to recall the
advance without prejudice to the Bank’s right to take such appropriate action
as the Bank may deem it fit and proper.
Shri/Smt./Kum…………………………………
Shri/Smt.Kum…………………………………..
Shri/Smt………………………………
………………………..Branch,
SBI ADVANTAGE HOME LOAN
It has been decided to launch the undernoted product with effect from 1 st July 2009.
The product is designed to address the customers’ need for Home Loan at affordable
interest rates and a fair amount of certainty about loan repayment obligations over a
period of time.
Special features of the product are as under –
Name SBI Advantage Home Loan
Facility Type Term Loan
Loan amount More than Rs.30 Lacs
Interest rate • Interest rate during the first year (i.e. till first anniversary
date from the date of first disbursement) is Fixed at 8% p.a..
• Interest rate during next two years is Fixed at 9.50%. p.a
• Interest rate after three years may be Fixed or Floating as per
the borrower’s choice made at the time of sanction. If floating
rate option is chosen, then the rate will be 1.50% below
SBAR. If fixed rate option is chosen, then the rate will be
0.50% below SBAR prevailing on the third anniversary
date from the date of first disbursement, and shall have a
reset frequency of 5 years from the third anniversary date
of the loan. Fixed interest rate shall be subject to force-
majeure clause.
• Concessions including discretionary concession, if any, will
be available only on interest rate applicable after three
years.
period is T months then
Period EMI Principal Interest Term.
rate, % In
p.a. months
months
Next 24 EMI2 Balance outstanding Y% T-12
months at the end of 12 th
month
Remaining EMI3 Balance outstanding Z% T-36
Loan at the end of 36 th
period month
Note - EMI Calculator for SBI Easy Home Loan & SBI
Advantage Home Loan will be made available for this
purpose through SBI Times.
amount mentioned above, i.e. EMI for the loan period after 36 months
should be used. For this purpose, EMI3 will be arrived at using
present SBAR.
Processing Fully waived upto 30th September 2009.
Fee
Documents Arrangement letter and Home Loan Agreement for SBI
Advantage Loan scheme are enclosed at Annexures A & B
respectively.
CBS Product 6250-2058 SBI Advantage Home Loan (Fixed Int. Rate)
codes 6250-2158 SBI Advantage Home Loan (Floating Int. Rate)
Annexure A
Arrangement Letter – SBI Advantage Home Loan
....................................... 1).....................................................
2).....................................................
Date :
Dear Sir/Madam,
SBI Advantage Home Loan
HOME LOAN : Rs. ___________
up –
(i) Home Loan -
Rs._________________
Rs._________________
Total - Rs.
2. Purpose –
............................................................................................
Rate -
i. Interest rate during the first year (till anniversary date of the customer loan) from
the date of disbursement will be ____ p.a. (Fixed). Loan period will be calculated
from the date of first disbursement.
ii. Interest rate during next two years will be _____ p.a. (Fixed)
iii. Interest rate after completion of three years will be as under -
iv. Floating Rate of Interest* (*Strike off if not applicable): -
Interest on the loan will be charged at _____ (here-in after referred to as spread)
above/below State Bank Advance Rate (SBAR) . The rate of interest will be
subject to revision from time to time due to (i) changes in SBAR and (ii) revision,
if any, necessitated by policies of Government of India/Reserve Bank of India.
You shall be deemed to have the notice of changes in the rate of interest in
tandem with the changes in SBAR or change in interest rates without change
in SBAR if the interest rates are either displayed on the Notice Board of the
Branch or published in news papers/Bank’s website etc. or made through
entries of the interest rate charged in the passbook/statement of account
furnished to you and you are liable to pay interest at such revised rate from its
effective date.
spread
Spread as per SBI Interest rate 1.50% Throughout loan
card tenor
Add Concession
Net spread
5. Fixed Rate of Interest* (* Strike Off if not applicable) :-

0.50% below SBAR p.a. prevailing on the date of reset after initial 36 months.
Thereafter, the fixed interest rate will be subject to reset at the end of every
five years. Reset period will be calculated from the date of application of
Fixed Rate of Interest.
Less Concession
Add Premium, if any
2 Concession for maintaining salary account* - Concession of ___% p.a. is
concession in this document. *(Strike Off, if not applicable)
7. Borrower’s obligation for continuation of Salary Account concession - In the
8. Withdrawal of Salary Account Concession – In the event of discontinuation of
9. SBI may at its discretion stipulate the periodicity of computation of interest.
conditions exists or not. If the Borrower is not agreeable to the revised interest
pre-closure.
10. Repayment :
10. Number Amount
of
months
)
at 9.5% interest rate
4(c)above**.
**EMI calculation is based on present SBAR and spreads mentioned above.
period.

13. Security :
(Guarantor) ____________________________________ and
......................................................................................................................
d) ......................................................................................................................
......................................................................................................................
15. Insurance:
16. Inspection:
period.
19. Disbursement :
i.Loan agreement
ii.Affidavit
iii.
iv.
is desired or purchase is through payment in installments)
Stage Amount (Rs.)

i)
ii)
iii)
20. You will have to bring in proportionate margin at each stage of disbursement.
2 The Bank reserves the right to collect any tax if levied by the State/Central
3 The Bank reserves the absolute right to cancel the limits (either fully or partially)
unconditionally without prior notice (a) in case the limits/part of the limits are not
utilized by you , and/or (b) in case of deterioration in the loan accounts in any
manner whatsoever, and/or (c) in case of non-compliance of terms and conditions
of sanction.
4 The Bank shall have the authority to disclose/share your Credit information
given by you, the guarantees furnished to secure the said loans whether fund based
or non-fund based, your creditworthiness and any other information which the
RBI may consider necessary for inclusion in the Credit Information to be collected
and maintained by Credit Information Companies, and the Bank shall not be liable
in any manner to you for providing the information as aforesaid to the Information
Company.
5 Please arrange to submit duly signed copy of this letter as a token of acceptance
of the arrangement within ____ days from the date of this letter.
Yours faithfully,
out in this letter.
Borrower(s)
Date & Place
Guarantor(s)
Date & Place
Annexure B
SBI ADVANTAGE HOME LOAN)

NOT TO BE ATTESTED
To
.......................... DATE :
Dear Sirs,
me/us *Home Loan limit of Rs.....................(Rupees .....................................) for
purchase/construction of a flat/house/ plot of land or for extension/repairs/
renovations of an existing house/flat/purchase of consumer durables and
furnishings/funding of Home Loan insurance cover (hereinafter referred to as the
‘project’), situated at
............……………………........................................................................................
arrangement/sanction letter dated _________ duly accepted by me/us, which
account has run.
• Interest rate during the first year (till anniversary date of the loan) from the date
of disbursement is Fixed at ___ p.a..
• Interest rate during next two years is Fixed at ____ p.a.
• Interest rate after three years will be
Loan on fixed Interest on the amount of the loan will be
interest basis* fixed at the rate _____ below SBAR
(*delete if not prevailing on the date of reset. The rate will
applicable) be fixed for Five years from the date of
reset, and shall be subject to force-majeure
clause. Interest rate will be reset thereafter
at a frequency of Five years. Interest will be
calculated at this rate on daily reducing
balance with monthly rests. Bank may at its
discretion stipulate the periodicity of
computation of interest. Further, Bank may
at its sole discretion alter the rate of interest
suitably and prospectively in the event of
major volatility in interest rates or due to
any reason whatsoever during the period of
the agreement. Thenceforth the rate of
interest varied as aforesaid shall be
applicable to the Loan. Bank shall be the
sole judge to determine whether such
conditions exist or not. If we are not
agreeable to the revised interest rates so
fixed, I/We shall request the Bank, within
15 days of receipt of the notice intimating
changed interest rates from Bank to
terminate the Loan and shall repay the
Loan and any other amount due to Bank in
full and final settlement in accordance with
the provisions of this Agreement relating to
prepayment

interest rate basis at the rate of .......per cent above/below State Bank
(*delete if not Advance Rate hereinafter referred to as SBAR
applicable) which is presently ______ % p.a. Floating interest
rate will rise and fall with the SBAR. Interest
willbecalculated on the daily balance of the loan
depending on changes in SBAR. Notwithstanding
the above the Bank is also entitled to revise the rate
of interest, at its sole discretion, even if there is no
change in SBAR and such revised rate of interest
shall always be construed as agreed to be paid by
the borrower(s) and hereby secured. Borrowers
shall be deemed to have notice of change in the
rate of interest whenever the changes in SBAR or
increase in interest rates without any change in
SBAR are either displayed/notified at/by the
borrower(s).

salary account.
outstandings for the period of default over and above the applicable rate will be
charged if the Equated Monthly Instalment (EMI) remains unpaid for a period of
30 days from the due date, for any reason, including a bounced cheque. Besides
the Bank shall also charge a penalty for every bounced cheque for any reason
whatsoever in addition to the enhanced rate of interest as applicable (present rate
– Rs.250/- for every bounced cheque)

applicable.



Certificates, Kisan Vikas Patra, Life Insurance Policies , promissory notes issued
for the loan.
me/us.

of my/our property;
property;



account.
agreement.
Shri/Smt./Kum…………………………………
Shri/Smt.Kum…………………………………..
Shri/Smt………………………………
………………………..Branch,
SBI My Home Campaign
( 8th August 2009 to 7th November 2009)
Home Loan products viz. SBI Special Home Loan, SBI Happy Home Loan, SBI Easy
Home Loan, and SBI Advantage Home Loan introduced for stimulating growth in
housing industry has received an overwhelming response from the market. These
initiatives have enabled our Bank to occupy the leadership place in the Home Loans
industry.
2. In line with our objective of retaining leadership through continuous product and
process innovation, a campaign named “SBI My Home Campaign”has been launched
with effect from 8th August 2009 to 7th November 2009. Cutoff date for delivery of
loans sourced during the campaign period may be permitted to be sanctioned upto
30th November 2009 with waiver of processing fee.
3. (i) Home Loans sanctioned during the campaign period will carry attractive interest
rates as under –
a) SBI Hi-Five Home Loan (New product introduced specially for the campaign)-
Amount – Maximum Rs.5 Lacs.
Loan Term - Maximum 120 months (i.e. 10 years) including moratorium period.
Interest rate - 8% p.a. Fixed interest rate during first 60 months.
61st month onwards, the rate will be reset with Floating rate at 2.75%
below SBAR or Fixed rate of 1.25 % below SBAR as per the option
exercised by the customer at the time of sanction of loan. Fixed rate shall
be arrived at on the basis of SBAR prevailing the time of reset.
b)SBI Easy Home Loan –
Extant Revised instructions during
instructions SBI My Home Campaign.
Loan amount Maximum Rs.30 Maximum Rs.50 Lacs
Lacs
Facility Type OD or TL OD or TL (Ceiling of Rs.30
Lacs on MaxGain Loan is
raised to Rs.50 Lacs during the
campaign period)
Interest during first year 8% p.a. 8% p.a.
2nd& 3rd year 9% p.a. 8.5% p.a.
Floating interest rate after 3rd 2% below SBAR, 2.75% below SBAR
year i.e. 9.75%
Fixed interest rate after 3 rd 1% below SBAR 1.25 % below SBAR with reset
year with reset frequency of 5 years.
frequency of 5
years
c) SBI Advantage Home Loan –
Extant Revised instructions during
instructions SBI My Home Campaign
Loan amount Above Rs.30 Lacs Above Rs.50 Lacs
Interest during first year 8% p.a. 8% p.a.
2nd& 3rd year 9.50% p.a. 9.00% p.a.
Floating interest rate after 3rd 1.5% below SBAR, 1.75% below SBAR, i.e. 10.00%
year i.e. 10.25%
Fixed interest rate after 3 rd 0.50% below 0.75% below SBAR with reset
year SBAR with reset frequency of 5 years .
frequency of 5
years
(ii) CBS codes for the above mentioned products are furnished under Product Codes
(Sl.No.51)
(iii) Discretionary concession or non-discretionary special concessions shall not be

available during first 60 months for loans under SBI Hi-Five Home Loan, and first 36
months for loans under SBI Easy Home Loan and SBI Advantage Home Loan
schemes.
(iv) As the interest rates are very attractive, no discretionary powers shall be available
on interest rates applicable after 3rd year. However, the following non-discretionary
special concessions shall be available after 3rd year -
(a) 0.10% if salary* account is maintained with us
(b) 0.25% under SBI Green Home Loan
(c) 0.10% under Plus* schemes to Govt. employees and teachers.
(d) 0.10% for rural housing under SBI Gram Niwas scheme, SBI Sahayog Niwas
(for SHGs)
(e) concessions under Corporate or builder tie-ups subject to a ceiling of 0.25%
*Note - Concessions under Plus schemes are not allowed to run concurrently with the
concessions for maintaining Salary Account.
There will be a ceiling of 0.25% beyond whichnet concession under various heads
including Salary Account, Green Housing, Plus Schemes, Rural Housing, Corporate
Tie-us, Builder Tie-ups, Corporate Salary Package, shall not be allowed.However,
inview of exclusive offer of 50 bps concession in all P segment loans made by the Bank
to Indian Army Headquarter under Defence Salary Package(DSP), the
abovementioned ceiling of 25 bps shall stand increased to 50bps exclusively for Home
Loans availed by DSP account holders.It may be reiterated that interest rates concessions
will not be applicable on fixed interest rates during first three years under SBI Easy Home
Loans & SBI Advantage Home Loans and during first five years under SBI Hi-Five Home
Loans. Concessions will be effective after only completion of interest rate freeze period of
three or five years as applicable under the respective products.
(v) Provision of Risk Based Concessions and Premium in interest rates shall not be
applicable during the promotion campaign with a view to bringing simplicity to the
interest rate structure.
(vi) Eligible loan amount will be calculated on the basis of highest EMI amount
payable on the loan by the customer during the loan term. EMI Calculator shall be
circulated through SBI Times and shall also be available on PBBU website.
4. Processing Fee – 100% Processing fee waived upto 07thNovember 2009.Inrespect of

proposals sourced after 07th November 2009, applicable processing fee should be
recovered. (For details reference be made to Home Loans scheme.)
5. Campaign Target
Circles will be required to achieve at least 35 % of their Activity Budget during the
Campaign period. Top three Circles achieving the highest percentage of growth
budget during the Campaign period would be recognised. Similarly, each Clrcle may
recognise top three RBOs. We propose to use the campaign period to ensure that all
marketing arms are made to contribute to the sourcing to their full capacity by
recognizing the contribution of each arm. At the same time, the contribution of the
RACPCs in handling the flow seamlessly and efficiently would also be recognized.
Contribution of all sales channels like HLST, MPST, HLC, Marketing Associates,
CRE(PB), RM(PB) and branches themselves will be considered and more credit given
for uniform activation of all channels.
6. Other strategies
Circles shall arrange to give wide publicity to the products at branches, ATMs and
through hoardings. They would also conduct home loan melas at different places
during the Campaign. Melas may also be held for specific Corporates.
A token gift consisting of two ceramic mugs in metro areas and a wall or table clock
in other areas is to be given to the customer for each home loan sanctioned/disbursed
(including loans sanctioned prior to beginning of the campaign where documentation
and disbursement is taking place during the campaign period) during the campaign
period. The cost of the gift should not exceed Rs 125 and the cost would be borne from
the publicity budget of the PBBU. The gift would carry the Bank’s logo and the creative
would be standardized at PBBU, Corporate Centre. While PBBU would provide one
sample gift to each Circle, they in turn shall be required to source the gifts from nearby
vendors for logistical convenience.
It is expected that the gift would help to create greater interest amongst borrowers and
help generate publicity by word of mouth.
7. Recognition proposed for the campaign: The following structure is proposed:
A. At Circle level
HLST sales executive Top 3 performers in the Circle
MPST sales executive Top 3 performers in the Circle
RM(PB) Top 3 performers in the Circle
CRE(PB) Top 3 performers in the Circle
Branch Manager Top 3 performers in the Circle
AGM(RBO) Top 3 performers in the Circle
Officers at CPC Top 3 performers in the Circle
B. At Whole Bank level

HLST sales exeutive Top 3 performers for the Bank
MPST sales executive Top 3 performers for the Bank
RM(PB) Top 3 performers for the Bank
CRE(PB) Top 3 performers for the Bank
Branch Manager Top 3 performers for the Bank
AGM(RBO) Top 3 performers for the Bank
Officers at CPC Top 3 performers for the Bank
PBU Head of Network Top 3 performers for the Bank
CPC Head Top 3 performers for the Bank
The top 3 performers for the Circle in each category shall be sent for a study tour for
one week to a suitable place within the country, with spouse. The top 3 performers for
the Bank in each category are shall be sent abroad for a suitable one-week course.
Performance on the sales side would be measured by considering both the growth
budget achieved as also the achievement of the Activity Budget. On the CPC side,
focus would be on productivity- number of proposals handled and sanctioned along
with achievement of TAT. PBU head would be judged on activation of all sales forces
and strategizing to achieve high leads conversion ratio. Detailed guidelines on
performance measurement shall be issued separately by Home Loans department at
PBBU, Corporate Centre.
8. Special products, namely SBI HI-Five Home Loan, SBI Easy Home Loan and SBI
Advantage Home Loan with attractive interest rate launched during MY Home
Campaign i.e. from 08th August 2009 to 07th November 2009, have received a very
good response from the customers and enabled the Bank to consolidate No.1 position
in Home Loan industry. With a view to enabling the Circles to continue the business
momentum powered by these products, these three products have been extended
upto 31st March 2010. Interest rate structure for these productswill be the same as
under SBI My Home Campaign, except waiver of processing fee. Processing fee
should be recovered at the prescribed rate.
II Interest Rates For Loans Sourced between 1st April 2010 to 30th April 2010
1. Last date for sourcing Home Loan applications under three special products viz.
SBI Hi-Five Home Loan, SBI Easy Home Loan and SBI Advantage Home Loan is 31st
March, 2010. Home Loan applications for these products, sourced upto 31st March
2010, may be sanctioned and disbursed on or before 30th April 2010, with respective
interest rates as advised in the aforesaid circulars. Arrangements are being made to
keep the relevant product codes open in CBS upto 30th April 2010, for enabling
disbursement of loans sanctioned under these products.
2. Following rates will be applicable for loans sourced between 1st April 2010 and 30th
April 2010 :
a) SBI Easy Home Loan(April 2010) –

Interest rate for loans sourced w.e.f. 1st April
2010.
Loan amount Maximum Rs.50 Lacs
Facility Type OD (MaxGain) or TL
Interest rate during first year 8% p.a. (Fixed)
Interest rate during 2 & 3 year 9% p.a. (Fixed)
nd rd
Floating interest rate from 4th 1.75% below SBAR, i.e. 10.00%
year onwards
Fixed interest rate from 4th year 0.75% below SBAR, with a reset frequency of 5
onwards years.
b) SBI Advantage Home Loan(April 2010) –
Interest rate for loans sourced w.e.f. 1st
April 2010.
Loan amount Above Rs.50 Lacs
Facility Type TL
Interest rate during first year 8% p.a. (Fixed)
Interest rate during 2nd& 3rd year 9.00% p.a. (Fixed)
Floating interest rate from 4th year 1.75% below SBAR, i.e. 10.00%
onwards
Fixed interest rate from 4th year 0.75% below SBAR, with a reset frequency of
onwards 5 years.
III. Interest Rates For Loans Sourced Between 1st May 2010 and 30th June 2010
a) SBI Easy Home Loan(May 2010) (SBAR=11.75% p.a.)

Interest rate for proposals sourced between 1st May
2010 and 30th June 2010.
Interest during first year 8% p.a.(Fixed)
nd rd
2 & 3 year 9% p.a.(Fixed)
Floating interest rate after 3rd year 2.50% below SBAR, i.e. 9.25% p.a.
Fixed interest rate after 3rd year 0.75% below SBAR, with a reset frequency of 5
years.
b) SBI Advantage Home Loan(May 2010)
Interest rate for proposals sourced between 1st May
2010 and 30th June 2010.
Facility Type TL
Interest during first year 8% p.a. (Fixed)
nd rd
2 & 3 year 9.00% p.a. (Fixed)
rd
Floating interest rate after 3 year 2% below SBAR, i.e. 9.75%
Fixed interest rate after 3rd year 0.75% below SBAR, with a reset frequency of 5 years.
(Non –discretionary special concessions metioned in Para 3 (iv) above are also
applicable for the loans sanctioned upto 30th June 2010.)
c) Revised rates may be made applicable to the proposals in the pipeline, which are not yet
sanctioned or disbursed.
d)‘Base Rate’ regime will replace the current ‘Prime Lending Rate’ based interest rate structure
with effect from 1st July 2010. Pending detailed examination of the issue, please arrange to
incorporate the following clause manually in the Home Loan Arrangement letter :-
‘State Bank Advance Rate (SBAR)’ mentioned in this document is the ‘Prime Lending
Rate (PLR)’ of State Bank of India. As advised by the Reserve Bank of India, the
present PLR based interest rate structure, is slated to be replaced with a new ‘Base Rate’
system with effect from 1st July 2010. Interest rate structure in the present agreement
will be required to be adjusted appropriately by the Bank with a view to conforming to
the ‘Base Rate’ linkage.
‘SBI – FLEXI HOME LOANS’
HOME LOANS WITH A COMBINATION OF FIXED AND FLOATING INTEREST
RATES
(i) Home Loans with an option to choose a combination of floating interest rate
and fixed interest rate , in a pre determined ratio.
(ii) Minimum Loan Amount Rs.5.00 lacs.
Under our extant Home Loan Scheme, borrowers can opt for loans on fixed or floating
interest rate basis
2. After a steady decline over the last few years, interest rates in general have been
showing signs of hardening in the last few months. Accordingly market expects
Home Loan interest rates to firm up and move upwards in the short term, say after
six months to one year. On the other hand, the long tenure of Home Loans makes it
difficult to predict the interest rate movements in the medium to long term. In this
scenario, many discerning borrowers, particularly High Networth Individuals who
propose to avail high value loans, show a marked preference for availing Home Loans
with a combined option i.e. availing a portion of their Home Loan on fixed interest
basis and the remaining portion on floating interest rates, depending upon their
perception of the likely future movement of interest rate to hedge their interest rate
risk .
3.In the wake of intense market competition and with a view to meeting the emerging
market demand , a few leading Private Sector/Foreign Banks and Housing Finance
Companies(HFCs) are granting Home Loans with an option to choose a combination
of floating interest rate and fixed interest rate , in a pre determined ratio.
4.With a view to building in value-added and customer-friendly features to our
Home Loan product, matching with those of our competitors and to maintain a
competitive edge in the market, a new product ‘SBI Flexi Housing’ Loans has been
launched extending a one time irrevocable option to the prospective Home Loan
borrowers who avail loans of Rs.5 lacs and above, to choose from the undernoted 3
customized combinations of fixed and floating interest rates .
Percentage of loan Percentage of loan proposed

proposed to be extended to be extended on fixed
on floating interest rate interest rate basis
basis
Option No.1 50 50
Option No.2 60 40
Option No.3 75 25
Other instructions in this regard are as under:
Sl. Particulars Instructions

No.
1. Eligibility, Margin, Interest As per extant instructions applicable to Home
rates, Repayment tenure, Loans
Processing fee etc.
2. Accounts Two Home Loan accounts will be opened in the
same memo level, one in respect of loan availed
on floating interest rate basis and the other for
loan availed on fixed interest rate basis
3. Disbursement Irrevocable letter of authority should be

obtained from the borrower(s)at the time of
documentation conveying the borrower’s
option to debit either Fixed Interest Rate Loan
or Floating Interest Rate Loan towards earlier
disbursements with an undertaking to avail
disbursement from the second loan account
only after utilization of the full amount from the
first account so chosen, as per Annexure -A
enclosed
4. Repayment Our extant check-off authority/ undertaking

may be obtained which should clearly show
EMI obligations of both the loans separately
and the amount recovered should be credited to
the accounts accordingly.
Where the loans are secured by obtaining post

dated cheques, such cheques may be obtained
for the aggregate EMI obligations of both the
loan accounts and proceeds should be credited
to the respective loan accounts.
5. Documentation ➢ Arrangement Letter (Annexure-B)

➢ Memorandum of Housing Term Loan
Agreement (As per Home Loan Scheme)
➢ Guarantee Agreement (As per Home
Loan Scheme)
Annexure-A
(Irrevocable letter of authority to be obtained from the borrowers)
From Date :………….
Shri/Smt./Kum……………………………
……………………………………………
……………………………………………
To
The Asst. General Manager/Chief Manager/Branch Manager

……………………..Branch.
Dear Sir,
‘SBI – FLEXI HOME LOANS’ - HOME LOANS WITH A COMBINATION OF

FIXED AND FLOATING INTEREST RATES
With reference to the Home Loan availed by me under ‘SBI-FLEXI Home Loans’ I
irrevocably authorize you to debit the earlier disbursements from the Fixed Rate Loan
Account/ Floating Rate Loan Account and to commence disbursement from the
second Loan Account i.e. Fixed Rate Loan Account/Floating Rate Loan Account only
after utilization of the full loan amount from the first account.
Yours faithfully,
( )
Name of the borrower(s)
Annexure-B
Arrangement Letter

....................................... .....................................................
.....................................................
Date :
Dear Sir,
Personal Segment advances :

‘SBI-Flexi’ Home Loans
Term Loan of Rs......................lakhs
With reference to your application dated ........,we hereby sanction you a Housing
Term Loan of Rs............................(Rupees...............................................................only)
under ‘SBI- Flexi Home Loans’ scheme on the following terms and conditions:
1.
Loan Break-up of Home Loan Percentage Amount
Account
(a) Loan on fixed interest rate
basis % Rs.
(b) Loan on floating interest rate
basis % Rs.
2. Purpose
The loan is sanctioned to you for the purpose of purchase / construction /
extension / repairs of new/second-hand residential house/flat at the following
address :
............................................................................................
3. Margin : %
4. Rate of Interest :
Fixed Rate of Interest*- for fixed interest rate Home Loan amount i.e.
Rs…………………………………..as per 1(a) above
Interest on the loan will be charged at .........% p.a. on daily reducing balance at
monthly rests. SBI may at its discretion stipulate the periodicity of computation
of interest. Further, SBI may at its sole discretion alter the rate of interest
suitably and prospectively in the event of major volatility in interest rates
during the period of the agreement. Thenceforth the rate of interest varied as
aforesaid shall be applicable to the Loan. SBI shall be the sole judge to
determine whether such conditions exists or not. If the Borrower is not
agreeable to the revised interest rate so fixed, the Borrower shall request SBI,
within 15 days of receipt of the notice intimating change in interest rates from
SBI, to terminate the loan and shall repay the Loan and any other amount due
to SBI in full and final settlement in accordance with the provisions of this
Agreement relating to prepayment.
Floating Rate of Interest * : - for floating interest rate Home Loan amount
i.e. Rs…………………………………..as per 1(b) above
Interest on the loan will be charged at ........% p.a. over Base Rate which is
currently ..................% p.a. (The current effective rate being ..........% p.a.) with
monthly rests. The rate of interest is subject to revision from time to time and
you shall be deemed to have notice of changes in the rate of interest whenever
the changes in Base Rate are either displayed on the Notice Board of the Branch
or published in news papers or made through entries of the interest rate
charged in the passbook/statement of account furnished to you. The Bank has
the option to reduce or increase the EMI or extend the repayment period
consequent upon changes in Base Rate. In the event of a default in payment or
any irregularity in the account, the Bank reserves the right to levy a higher rate
of interest as it deems fit.
5. Repayment :
The loan is to be repaid in Equated Monthly Instalment of Rs_________
(i.e. Rs. towards fixed interest loan account and Rs. towards floating
interest loan account) . The repayment instalment commences (a) 2 months
after completion of construction of house/flat or after eighteen months from
disbursement of first instalment, where loan is released in instalments, ,
whichever is earlier or (b) from the next month after the date of full
disbursement in respect of outright purchase of land/house/flat/extension,
repairs or renovation of an existing house/flat *. Your liability to the bank will
be extinguished only when the outstanding in the loan account becomes Nil,
on payment of residual amount, if any.
* delete which is inapplicable.
Pre-closure Charges
Loans on Fixed and Floating Rate of Interest :
If the loan is pre-closed from own resources for which proof is submitted by the
borrower, pre-payment penalty shall not be leviedirrespective of the period
for which the account has run. In other cases, where such proof is not
produced by the borrowers, 2% penalty on the amount prepaid in excess of
normal EMI dues should be levied in case of pre-closure of Home Loans
within 3 years from the date of commencement of repayment
6. Security :

(Guarantor) ____________________________________ and

......................................................................................................................
d) ......................................................................................................................
......................................................................................................................

The amount of the loan shall be utilised strictly for the purpose detailed in your
7. Insurance :
fire, flood, etc. in the joint names of the Bank and the borrower.
8. Inspection :

insurance prEMIa, stamp duty, registration charges and other incidental
expenses incurred in connection with the loan should be borne by you.
10. Disbursement:

unencumbered and marketable to the satisfaction of the Bank’s solicitor and a
valid mortgage (equitable or registered if equitable mortgage is not possible)
has been created in favour of the Bank..
i. All the security documents prescribed have been executed by you/co-

applicant (s)/ guarantor(s).
ii. You shall have the option to opt for either the fixed interest rate loan
account or floating interest rate loan account initially for the disbursement
of the loan. Such option shall be irrevocable and you shall not be allowed to
request for disbursement from the other account until the limit in the
account opted by you is fully utilized.
d) The loan will be disbursed as under: (applicable where loans for construction
Stage Amount (Rs.)
i)
ii)
iii)
The loan is also subject to other terms and conditions that may be prescribed by
the Bank from time to time. Please call on us on any working day to execute
the documents. The duplicate copy of this arrangement letter may please be
returned to us duly signed by you and the guarantor(s) in token of acceptance
of the terms and conditions detailed herein.
Yours faithfully,
Received the original. Terms and conditions accepted
Borrower(s)
Date
Terms and conditions of the loan are noted and accepted.
Guarantor(s)
Date
‘SBI-FREEDOM’ HOME LOANS
1. Waiver of mortgage of the property financed and in lieu of pledge of liquid

securities (viz) Term Deposits, NSCs /KVPsin own name/ in the name of
third party,
2. Life Insurance Policies from LIC/SBI Life/Other Life Insurance companies in
own name (to the extent of surrender value of the policy) etc.
3. Maximum loan limited to 90% of the security offered including accrued
interest, subject to a maximum of 100% of the project cost.
4. Part delivery of the scrips pledged will be permitted once in a year subject to
advance value of the remaining securities covering the outstanding loan
amount.
Extant instructions on Security

Home Loans are secured by creation of (i) equitable mortgage of the property on the
basis of lawyer’s report regarding clear, absolute and marketable title of the borrower
on the property, (ii) registered mortgage where the Sanctioning Authority deem it
necessary or where the title deeds of the property does not exist or (iii) if the mortgage
of the property being financed is not possible, Sanctioning Authority can accept, at his
discretion, tangible security of adequate value like LIC Policies, Govt. Promissory
Notes, shares and debentures, gold ornaments or such other tangible security as may
be deemed appropriate, valued with a margin as stipulated in various schemes for
granting of loans there against.
Present Scenario
2.In the wake of enhanced Income Tax incentives for Home Loans (i.e. borrowers can
claim I.T. benefits under Sec.80C upto Rs.1.00 lac in respect of principal repayment of
Home Loans as against the erstwhile cap of Rs.0.20 lacs), many prospective borrowers
especially those who belong to Mass Affluent and HNI segment are keen to avail
Home Loans to the maximum extent to draw optimal I.T. benefits as also reduction in
effective interest cost.
3. Further, many Mass Affluent/Affluent/HNI customers hold investments in Bank

Deposits, NSCs, KVPs, Life Insurance Policies etc. and would prefer to pledge these
as security for the Home Loan, to take advantage of the simple procedure to create
security vis-a-vis creation of mortgage of the property which is cumbersome and
costly. (As per extant instructions the option to waive creation of mortgage is
considered only when creation of equitable mortgage is not possible). Moreoever, the
option will also enable prospective borrowers from States like Maharashtra, Gujarat
etc. to make significant savings of the stamp duty of 0.50% of the loan amount payable
to create equitable mortgage. Besides, many such borrowers also prefer to pledge
their liquid securities in lieu of the stipulated cash margin so that it would enable them
to avail Home Loans to the extent of 100% of the project cost (i.e. Home Loan + liquid
security to meet the margin.) which enable them to avail optimal income tax benefits
and also to avoid loss due to premature closure of the securities to meet the stipulated
cash margin. Further, as the maturity proceeds of the security pledged towards
margin will be credited to the loan account/renewed till the liquidation of the loan,
the Bank is not exposed to any risk by extending the above option.
NEW PRODUCT “SBI-FREEDOM’ HOME LOANS
4. In light of the foregoing and with a view to effectively tap the business potential
from the niche segment comprising, HNIs, Affluent and Mass Affluent, NRIs,
highly paid executives and software professionals etc., a new product ‘SBI-Freedom’
Home Loans, has been launched w.e.f. 26th January 2006 coinciding with the
celebration of Republic Day celebrations. with the following value added features.:
(a) Waiver of mortgage of the property financed and in lieu thereof obtain
pledge of liquid securities viz. (i) Term Deposits (including
NRE/FCNB deposits) in own name/in the name of third party
maintained with our Bank , (ii)/ NSCs/ KVPs in own name/ in the name
of third party, (Where the security tendered stands in the name of a third
party, he/she should guarantee the Home Loan)(iii) Life Insurance
Policies from LIC/SBI Life/Other Life Insurance companies in own
name (to the extent of surrender value of the policy) etc. The loan
amount will be limited to 90% of the value of the security offered
including accrued interest, subject to a maximum of 100% of the project
cost.
(b) Further, in respect of applicants who propose to avail Home Loan under
the normal scheme with mortgage of property and usual margins, but
are unable to offer cash margin, liquid securities may be accepted in lieu
of cash margin
(c) Structured repayment options
EMIs in line with the repayment norms applicable to regular Home Loans,
subject to renewal of the securities pledged on maturity till the liquidation of
the loan. (Part delivery of the scrips pledged will be permitted once in a year
subject to advance value of the remaining securities covering the outstanding
loan amount).
OR
Repayment of the loan out of the proceeds of the securities offered, as and
when they mature. However, the borrower should arrange to service the
monthly interest. Check-off authority/Post-dated cheques should be obtained
in line with instructions for an amount equivalent of 1/12th of approximate
annual interest obligations.
(d) To ensure proper end use of funds, other extant instructions regarding
sanction of Home Loans viz. evidence of the purchase/construction of
house/flat or repairs/renovation/addition should be insisted upon i.e.
(i)obtaining copy of approvals, approved plans, estimates, bills, copy of
the title deeds, Agreement of Sale etc.(ii)pre-sanction/post sanction
inspection (iii)stage wise disbursement of instalments (in case of
purchase/construction of houses/flats under construction) (iv)
insurance coverage of the property financed etc.
(e) Agreement to Mortgage should be obtained with a view to further

strengthen security in addition to Security Delivery letter and Form
A/A1/A2 to pledge the deposits standing in the name of
all/some/third party.
The above value added options will enable the Bank :-
(a) To offer 100% financing of the project cost.
(b) To effectively meet the latent needs and tap the business potential emanating
from the niche segment comprising, HNIs, Affluent and Mass Affluent,
NRIs, highly paid executives and software professionals etc., with bright
prospects to tap their deposits and opportunity to cross sell other products.
(c) As the entire loan/margin will be secured by liquid securities, the bank will
able to fully hedge the risks on account of possible dip in real estate prices in
the medium/long term.
(d) The acceptance of our term deposits (including NRI./FCNB deposits) will
enable us to retain the deposits and to boost the Home Loan portfolio, apart
from reinforcing the loyalty factor.
5. All other extant stipulations governing regular Home Loans will be applicable to
the loans sanctioned under the Scheme. i.e. purpose, eligibility parameters including
computation of income, moratorium, repayment period, interest rates, processing fee,
margin, penal interest for delayed payments, pre-closure penalty, inspection,
documentation, discretionary powers to sanction loans under Scheme of Delegation
of Financial Powers, discretionary powers to quote improvement in pricing, Option
to avail loans under ‘SBI-Gram Niwas’, ‘SBI-Realty (purchase of land), ‘SBI-Flexi’ and
‘SBI-Maxgain’ Home Loans, free personal accident insurance cover, optional group
insurance cover from SBI-Life etc.
‘SBI-OPTIMA’ ADDITIONAL HOME LOANS
a) Top Up Loans to the existing Home Loan Borrowers maintaining a

satisfactory repayment record for a minimum period of 3 years to meet their
requirements for repairs, renovations to their existing residential house/flat,
and purchase of furniture and fixtures and consumer durables etc.
b) In case of take-over the loan should have a satisfactory repayment record of 3
years and it should be a Standard Asset with the present Bank/HFC
c) Can avail once in five years with a maximum of three times for the entire
tenure of the existing Home Loan.
d) EMI/NMI Ratio (including existing & proposed )not to be exceeded 60%
e) Facility: Term Loan
BACKROUND
A significant portion of our Home Loan portfolio consists of loans granted for long
tenures of 5 to 20 years. During the course of such long relationships, many occasions
arise when borrowers face serious financial crunch as a consequence of foreseen/
unforeseen contingencies which entail substantial expenditure, like expenditure for
major repairs, renovations and additions to the residential house/flat as also for
purchase of furniture and fixtures and consumer durables etc.
2. Further, the market offers bright prospects for take-over of Home Loans from other
Banks/Housing Finance Companies (HFCs) where the borrowers prefer refinance of
their loans to take advantage of interest rate benefits. With a view to tapping the
significant business potential for balance transfer and to offer an attractive and
comprehensive deal to Home Loan borrowers of other Banks/HFCs, major players in
Home Loans extend Top Up Loans to enable these borrowers to meet their
requirements for repairs, renovations and addition to their existing residential
house/flat, purchase of furniture and fixtures and consumer durables etc.
3. As we do not have any customized product variants to finance such contingencies,

many of our Home Loan borrowers, whose conduct of loan accounts is satisfactory
with good repayment record, are compelled to meet their urgent funds requirements
by raising loans from other avenues, which are generally granted for short tenures
upto 24 months and carry high interest rates. As a result of the steep increase in their
repayment obligations the borrowers, notwithstanding their prompt repayment
record hitherto, often find it difficult to service their Home Loans regularly resulting
in temporary/permanent irregularities and ultimate slippage of the loans to NPA
category. Also, our marketing initiatives targeted at take-over of Home Loans do not
meet with the required success due to non availability of provision for Top Up Loans.
4. In view of the foregoing and with a view to (a) maintaining the long term
relationship with Home Loan borrowers,(b) ensuring continued customer loyalty,
(c) making our Home Loan Scheme more customer- friendly by extending value-
added facilities (d) improving our competitive edge in the market (e) optimally
tapping the significant potential for take-over of Home Loans a customized Home
Loan product, ‘SBI-Optima’ Additional Home Loans has been introduced w.e.f. 15th
April 2007 to the existing Home Loan borrowers maintaining a satisfactory repayment
record for a minimum period of 3 years and also in respect of take-over of Home
Loans, where the existing Home Loan account is conducted satisfactorily for a
minimum period of 3 years with the existing Bank/HFC. Accordingly, the loans will
be offered at competitive interest rates and with customer friendly features. As the
Additional Home Loans will be an extension of our Home Loan Scheme with built in
provision for sanction of additional Home Loans, the borrowers will automatically be
entitled to avail these loans, promptly and in a hassle free manner, subject to meeting
the stipulated eligibility criterion. Saliant features of the scheme are as under:
Parameter Features
Purpose To meet expenditure towards major repair,
renovation and addition to their residential
house/flat as also for purchase of furniture and
fixtures and consumer durables etc.
Product CIS code
Eligibility Home Loan borrowers with a satisfactory
repayment record of 3 years and whose loan is
Standard Asset. In case of take-over the loan should
have a satisfactory repayment record of 3 years and
the loan account should be a Standard Asset with
the present Bank/HFC.
Maximum number of occasions Eligibility Maximum number of
to avail the loans during the occasions for availing of the
tenure of the existing Home loan
Loan
After 5 years & Once
(Eligibility for second/third
upto 10 years of
loan will be subject to
existing loan
satisfactory conduct of existing
Home Loan/other loans)
Afer 10 years and Once (In addition to the 'SBI
upto 15 years of Optima', if any, availed after 5
existing loan yrs upto 10 yrs.)
Once (In addition to the 'SBI

After 15 years and Optima', if any, availed after 5
upto 20 years of yrs 10 yrs and above 10 years
existing loan and upto 15yrs, if any)
Eligible Loan amount a. 18 times Net Monthly Income

(NMI) for salaried persons or 1 ½
times Net Annual Income (NAI) of
the borrower in respect of
professional/self employed /
businessmen /agriculturists, with
provision to club income of
his/her spouse.
(Net income after netting income-tax and
EMIs of the existing Home Loan & other P-
segment loans) or
b. 25% of the original project cost of
house/flat or
c. 85% of the cost of repair,
renovation and addition (based on
Architect’s or Civil Engineer’s
estimates). or
d. the gap between 85% of the current

market price of the flat/house and
the actual outstanding loan dues
V. Whichever is lowest
The aggregate EMI of the existing Home Loan, other
P-Segment Loan(s) and the proposed Additional
Home Loan(s) to NMI should not exceed 60%.
Copy of approved plan and approval from
Appropriate Authority should be obtained for loans
involving additional construction.
Type of loan Term Loan
Disbursement In stages in respect of additional construction and in
lumpsum in other cases
Repayment Repayment for maximum period upto the residual
maturity of the existing Home Loan, by way of
check-off facility/ post-dated cheques, to commence
from 2 months after date of final disbursement or
completion of the work whichever is earlier
Rate of Interest Home Loan interest rate as applicable to the
repayment tenure opted by the borrower
Processing fee 0.50% of the loan amount (incl. service tax)
Security Extension of charge over the property mortgaged to

Bank for the existing Home Loan. Upto date Non-
Encumbrance Certificate will be obtained .
Third party guarantee of person(s) who guaranteed
the existing Home Loan
Interest rate concessions As per extant instructions applicable to Home
Documentation/Pre-payment Loans
penalty/Pre and post-sanction
procedure
Inspection Every 3 years after initial inspection(s) at the time of
disbursement. Should repayments fall into arrears
for two successive months, inspection to be done
immediately.
For NPA accounts : At quarterly intervals
Discretionary powers To be exercised as per the Delegation of Powers

advised by the respective LHOs in respect of Home
Loans
Papers to be submitted (i) Copy of latest salary certificate/salary slip,
Form-16 and IT returns in respect of salaried
individuals showing gross salary,
deductions and net salary
(ii) Copy of IT returns with enclosures for the
last year duly acknowledged by ITO in
respect of professionals and self employed,
businessmen and others.
(iii) Proof of income certified by revenue
authorities in respect of agriculturists
‘SBI-HOME LINE’ SPECIAL PERSONAL LOANS
(a) Product meant to maintain long term relationship with Home Loans with a
focus to reinforce the customer loyalty
(b) An effective tool to aggressively market take-over of quality loans specially big
ticket loans from Foreign Banks/Private Sector Banks, by extending need based
top up loans (The product excludes take-over from other nationalized Banks
and HDFC, to preclude unhealthy competition)
(c) In-built provision to sanction Personal Loans to Home Loan borrowers with a
satisfactory repayment record of 3 years and whose loan is a Standard Asset,
at periodic intervals, which ensure hassle free sanction of loans to eligible
borrowers.
(d) Waiver of stipulation for credit scoring.
(e) Competitive interest rates, linked to Home Loan interest rates
(f) Low processing fee
(g) Long repayment period co-terminus with the residual maturity on the existing
original Home Loan.
(h) Mortgage linked product, with better security coverage and minimizing the
chances of delinquency.
PRODUCT FEATURES:
Parameter Features
Purpose General purpose loan against mortgage of immovable
property
Eligibility Home Loan borrowers with a satisfactory repayment
record of 3 years and whose loan is a Standard Asset.
(In case of take-over, the loan will be made available
only in respect of loans taken over from Foreign
Banks/Private Sector Banks/HFC’s excluding HDFC
and Nationalized Banks. In case of take-over, the loan
should have a satisfactory repayment record of 3 years
and the loan account should be a Standard Asset with
the present Bank/HFC)
Maximum number of occasions Tenure Maximum number of
to avail the loans during the occasions for availment of
the loan
tenure of the Original Home Above 5 years & upto 10 Once
Loan years
(Eligibility for second/third
loan will be subject to Above 10 years and upto Twice
satisfactory conduct of existing 15 years
Home/other loans )
Above 15 years and upto Three times
20 years
Eligible Loan amount 18 times Net Monthly Income(NMI) (for salaried
borrowers / 1 ½ times Net Annual Income(NAI) (for
professionals/self-employed/ businessmen/
agriculturists, with provision for clubbing income of
his/her spouse.
(after netting income tax and EMIs of the existing
Home Loan & other P-segment loans availed, if any)
The aggregate EMI of the existing Home Loan, other
P-Segment Loan(s) and the proposed Special Personal
Loan to NMI should not exceed 60%.
Credit Scoring In view of the availability of extension of charge over
the property mortgaged to us for Home Loan and
satisfactory conduct of the Home Loan for a period of
3 years, credit scoring is waived.
Rate of Interest 50 bps above the Home Loan interest rate applicable
to the repayment tenure opted by the borrower
(floating rates only), prevailing as on the date of
sanction of ‘SBI-Home Line’ Special Personal Loans.
Processing fee 0.50% of the loan amount (including service tax)
Repayment Repayment for maximum period upto the residual
maturity of the existing original Home Loan, by way
of check-off facility/ post-dated cheques, to
commence one month after date of final
disbursement.
Security Extension of charge on the property mortgaged to
Bank for the existing Home Loan. Upto date Non
Encumbrance Certificate to be obtained.
Third party guarantee of persons who guaranteed the
existing Home Loan
Pre and post sanction As per extant instructions applicable to Personal
procedure/Documentation Loans
Inspection Every 3 years after initial inspection(s) at the time of
disbursement. Should repayments fall into arrears
for two successive months, inspection to be done
immediately.
For NPA accounts : At quarterly intervals.
Discretionary powers To be exercised as per the Delegation of Powers
advised by the respective LHOs in respect of
Personal Loans against mortgage of immovable
property.
Papers to be submitted (a) Copy of latest salary certificate/salary slip,

Form-16 and IT returns in respect of salaried
individuals showing gross salary, deductions
and net salary.
(b) Copy of IT returns with enclosures for the last
year duly acknowledged by ITO in respect of
professionals and self employed,
businessmen and others.
SBI Easy Home Loan (July 2010)
SBI Advantage Home Loan (July 2010)
It has been decided to continue with the same effective interest rate structure for
proposals sanctioned under SBI Easy Home Loan and SBI Advantage Home Loan
respectively from 1st October 2010 to 31st December 2010. Interst rates linked to the
Base Rate (which is 7.50% p.a. as on date) will change in tandem with the changes in
the Bank’s Base Rate.
a) SBI Easy Home Loan(July 2010) (Base Rate =7.50% p.a.)

Interest rate for proposals sanctioned between 1st
October 2010 and 31st December 2010.
Interest during first year 8% p.a.(Fixed)
2 & 3 year
nd rd 9% p.a.(Fixed)
Floating interest rate after 3 rd 1.75% above Base Rate, present effective rate
year being 9.25% p.a.
Fixed interest rate after 3 rd 3.50% above the Base Rate prevailing at the time
year of reset, with a reset frequency of 5 years.
b) SBI Advantage Home Loan(July 2010)

Interest rate for proposals sanctioned between 1st
October 2010 and 31st December 2010.
Facility Type TL
Interest during first year 8% p.a. (Fixed)
2 & 3 year
nd rd 9.00% p.a. (Fixed)
Floating interest rate after 3 rd 2.25% above the Base Rate, the present effective
year rate being 9.75% p.a.
Fixed interest rate after 3 rd 3.50% above the Base Rate prevailing at the time of
year reset, with a reset frequency of 5 years.
(i) Discretionary concession or non-discretionary special concessions shall not be

available during first 36 months for loans under SBI Easy Home Loan and SBI
Advantage Home Loan schemes.
(ii) Concession under discretion of the Circle authorities shall not be available on
interest rates applicable 37th month onwards under SBI Easy Home Loan
scheme. General Manager (Network) shall have discretionary power to give
concession of 0.25% in the interest rates applicable under SBI Advantage Home
Loan Scheme. The disretion may be used by the GM (Network) on a case to
case basis. The discretion may also be used on a wholesale basis during special
events like Property Shows, Special Promotional Events hosted by the
Network, Market Specific offers etc. upto 31st December 2010.
(iii) Following non-discretionary special concessions shall be available after 37th
month onwards:-
(a) 0.10% if salary* account is maintained with us
(b) 0.25% under SBI Green Home Loan
(c) 0.10% under Plus* schemes to Govt. employees and teachers.
(d) 0.10% for rural housing under SBI Gram Niwas scheme, SBI Sahayog Niwas
for SHGs.
(e) concessions under Corporate or builder tie-ups subject to a ceiling of 0.25%
(f) Premium of 0.25% shall be charged on interest applicable from 37th month
on CRE Home Loans sanctioned under the scheme.
*Note - Concessions under Plus schemes are not allowed to run concurrently with the
concessions for maintaining Salary Account.
There will be a ceiling of 0.25% beyond whichnet concession under various

heads including Salary Account, Green Housing, Plus Schemes, Rural Housing,
Builder Tie-ups, Corporate Salary Package, shall not be allowed. However
ceiling on the concessions under Corporate Tie-ups will be as per the advises
issued by the Corporate & Institutional Tie-ups Department at the Corporate
Centre from time to time.
(iii) Provision of ‘Risk Based Concessions and Premium’ in interest rates shall not
be applicable.
(iv) Eligible loan amount will be calculated on the basis of highest EMI amount
payable on the loan by the customer during the loan term.
3. Revised rates may be made applicable to the proposals in the pipeline, which are
not yet sanctioned or disbursed.
4. “Home Loan Arrangement Letter” and “Home Loan Agreement”, placed at

Annexure A and B respectively, has been suitably modified to incorporate linkage of
interest rate with the Base Rate.
5. In view of the revision of interest structure on Home Loan w.e.f. 03.01.2011, it has
been decided that applicable rate of interest on Home Loan proposals under different
circumstances would be as under:
i. Home Loan proposals logged in at RACPCs/RCPCs/Branches upto 31.12.2010,
which are sanctioned upto 31.01.2011, will attract interest rates prevalent on the date
of submission of the Home Loan proposal to the RACPC.
ii.Home Loans under SBI Pre-approved Loan Scheme, where Pre-approved Loan
Arrangement Letter (PLAL) has been issued on or before 31.12.2010, will carry interest
rate prevalent on the date of issue of PLAL, provided disbursement is made within 30
days of issue of the PLAL.
iii.Disbursement of Home Loans sanctioned/PLAL issued on or before 15.11.2010 (i.e.
before implementation of new LTV ratio), will be subject to the same terms and
conditions as were prevalent on the date of sanction/Pre-Approval.
Annexure A
Arrangement Letter – SBI Easy/Advantage Home Loan
....................................... 1).....................................................
2).....................................................
Reference No. : Date :

Dear Sir/Madam,
SBI Easy /Advantage Home Loan
HOME LOAN: Rs. ___________
up –
(i) Home Loan -
Rs._________________
Rs._________________
Total - Rs.
2. Purpose –
............................................................................................
daily outstanding debit balance in your account at monthly rests –
Rate -
a) Interest rate during the first year (till anniversary date of the customer
loan) from the date of disbursement will be ____ p.a. (Fixed). Loan period
will be calculated from the date of first disbursement.
b) Interest rate during next two years will be _____ p.a. (Fixed)
c) Interest rate after completion of three years will be as under -
d) Floating Rate of Interest* (*Strike off if not applicable): -
Interest on the loan will be charged at _____% (here-in after referred to
as spread) above the Base Rate. The Bank shall at any time, and from
time to time be entitled to vary the Spread and the Base Rate at its
discretion. Depending on variation of the Base Rate and the Spread, the
effective rate of interest shall vary periodically and you shall be liable to
pay the interest calculated at the effective interest rate.
The rate of interest will be subject to revision from time to time due to (i)
changes in the Base Rate and (ii) revision, if any, necessitated by policies of
Government of India/Reserve Bank of India.
You shall be deemed to have the notice of changes in the rate of interest
in tandem with the changes in Base Rate or change in interest rates
without change in Base Rate if the interest rates are either displayed on
the Notice Board of the Branch or published in news papers/Bank’s
website etc. or made through entries of the interest rate charged in the
passbook/statement of account furnished to you and you are liable to
pay interest at such revised rate from its effective date.
Component of interest rate Value Validity period
spread
Standard spread as per the Throughout loan
scheme, % p.a. tenor
Less Concession, % p.a.
Less Special concession, if any, %
p.a.
Add Premium, if any, % p.a.
Net spread
i) Fixed Rate of Interest* (* Strike Off if not applicable) :-

_______% p.a. abovethe BaseRate prevailing on the date of reset after
initial 36 months. Thereafter, the fixed interest rate will be subject to
reset at the end of every five years. Reset period will be calculated from
the date of application of Fixed Rate of Interest.
Fixed interest rate has been arrived at as under –
Base Rate as on date, % p.a. Till the next date of
reset
Add Standard Spread above the Base Throughout loan tenor
Rate, % p.a.
LessSpecial concession, if any, % p.a.
AddPremium, if any , % p.a.
Effective rate, % p.a. Till the next date of
reset
In the event of major volatility in interest rate or the fixed rates falling
below the Base Rate stipulated by the Bank from time to time or for any
other reason, whatsoever during the period of this agreement, the Bank
may at its sole discretion alter the rate of interest suitably and
prospectively even prior to the end of reset period mentioned above from
the date on which interest was last reset. Bank shall be the sole judge to
determine whether such conditions exist or not.
a. Concession for maintaining salary account* - Concession of ___%
p.a. is included in the above mentioned interest rate on account of
referred as Salary Account concession in this document. *(Strike Off,
if not applicable)
b. Borrower’s obligation for continuation of Salary Account
concession – In the circumstances like change of job etc., where in
salary is not credited by your employer to your account maintained
with us, you would be required to issue Standing Instructions to the
salary account servicing bank to transfer entire salary credit to your
account maintained with us for continuation of Salary Account
concession mentioned above. For the limited purpose of continuation
of concessions in interest rates, your account with us under this
arrangement will be reckoned as pseudo-salary account
c. Withdrawal of Salary Account Concession – In the event of
discontinuation of salary account/pseudo-salary account with us, the
Bank shall have the right to withdraw the Salary Account concession
mentioned above, and the interest rate shall be revised accordingly.
ii) SBI may at its discretion stipulate the periodicity of computation of interest.
prospectively in the event of major volatility in interest rates during the
period of the agreement. Thenceforth the rate of interest varied as aforesaid
shall be applicable to the Loan. SBI shall be the sole judge to determine
whether such condition exists or not. If the Borrower is not agreeable to the
revised interest rate so fixed, the Borrower shall request SBI, within 15 days
of receipt of the notice intimating change in interest rates from SBI, to
terminate the loan and the Borrower shall repay the Loan and any other
amount due to SBI in full and final settlement in accordance with the
provisions of the Agreement relating to pre-closure.
iv) The Bank shall be entitled to charge at its own discretion such enhanced rate
of interest on the loan account(s) either on the entire outstanding or on a portion
thereof as it may fix for any irregularity including non-observance or non-compliance
of the terms and conditions of the advances or any change in the credit rating of the
borrower, for such period as the Bank deems it fit and necessary and charging of such
enhanced rate of interest shall be without prejudice to the Bank’s other rights and
remedies.
5. Repayment:
Number Amount
of
months
)
at 9% interest rate
4(c)above**.
(v) Lump sum repayment Rs.

**EMI calculation is based on present Base Rate and Spreads mentioned above.
period.
Loans on Fixed and Floating rate of interest:
8. Security:
(Guarantor) ____________________________________ and
......................................................................................................................
d) ......................................................................................................................
......................................................................................................................
10. Insurance:
11. Inspection:
Please tender post dated cheques drawn at monthly intervals / ECS
mandates for servicing of the amount of pre-EMI interest applied per month
during the moratorium period.
14. Disbursement:
d) All the security documents prescribed below have been executed by
you/co-applicant (s)/ guarantor(s) –
(i) Loan agreement

(ii) Affidavit
(iii)
(iv)
e) The loan will be disbursed as under: (applicable where loans for

construction is desired or purchase is through payment in installments)
Stage Amount (Rs.)

i)
ii)
iii)
f) You will have to bring in proportionate margin at each stage of
disbursement. Disbursement will be made in favour of the seller/builder
from whom you are buying the property funded through this loan/in
favour of the Financial Institution from where your loan is being taken over.
not utilized by you , and/or (b) in case of deterioration in the loan accounts in any
of sanction.
which the RBI may consider necessary for inclusion in the Credit Information to
be collected and maintained by Credit Information Companies, and the Bank shall
not be liable in any manner to you for providing the information as aforesaid to
the Information Company.
18. Please arrange to submit duly signed copy of this letter as a token of acceptance
Yours faithfully,
out in this letter.
Borrower(s)
Date & Place
Guarantor(s)
Date & Place
Annexure B
SBI EASY/Advantage HOME LOAN)

NOT TO BE ATTESTED
To
.......................... DATE :
Dear Sirs,
............……………………........................................................................................
Arrangement/sanction letter dated _________ duly accepted by me/us, which
account has run.
• Interest rate during the first year (till anniversary date of the loan) from the date
of disbursement is Fixed at ___ p.a..
• Interest rate during next two years is Fixed at ____ p.a.
• Interest rate after three years will be
Loan on fixed Interest on the amount of the loan will be fixed at
interest basis* the rate ____% (Spread) above the Base Rate
(*delete if not prevailing on the date of reset. The rate will be
applicable) fixed for Five years from the date of reset, and
shall be subject to force-majeure clause. Interest
rate will be reset thereafter at a frequency of Five
years. Interest will be calculated at this rate on
daily reducing balance with monthly rests. Bank may
at its discretion stipulate the periodicity of
computation of interest. Further, Bank may at its
sole discretion alter the rate of interest suitably
and prospectively in the event of major volatility in
interest rates or due to any reason whatsoever
during the period of the agreement. Thenceforth
the rate of interest varied as aforesaid shall be
applicable to the Loan. Bank shall be the sole judge
to determine whether such conditions exist or not.
If we are not agreeable to the revised interest rates
so fixed, I/We shall request the Bank, within 15
days of receipt of the notice intimating changed
interest rates from Bank to terminate the Loan and
shall repay the Loan and any other amount due to
Bank in full and final settlement in accordance
with the provisions of this Agreement relating to
prepayment
interest rate basis at the rate of ....... (Spread) per cent above Base
(*delete if not Ratewhich is presently ______ % p.a, thus
applicable) making the effective rate _____% p.a. as per the
current Base Rate. Floating interest rate will rise
and fall with the Base Rate. Interest will
becalculated on the daily balance of the loan
depending on changes in the Base Rate.
Notwithstanding the above the Bank is also
entitled to revise the rate of interest, at its sole
discretion, even if there is no change in the Base
Rate and such revised rate of interest shall always
be construed as agreed to be paid by the
borrower(s) and hereby secured. Borrowers shall
be deemed to have notice of change in the rate of
interest whenever the changes in the Base Rate or
increase in interest rates without any change in the
Base Rate are either displayed/notified at/by the
borrower(s).

salary account.
outstandings for the period of default over and above the applicable rate will be
charged if the Equated Monthly Instalment (EMI) remains unpaid for a period of
30 days from the due date, for any reason, including a bounced cheque. Besides
the Bank shall also charge a penalty for every bounced cheque for any reason
whatsoever in addition to the enhanced rate of interest as applicable (present rate
– Rs.250/- for every bounced cheque)

g) On demand I/We agree to deliver to the Bank post-dated cheques / ECS

mandates for the monthly instalments and warrant that the cheques will be
honoured on first presentation. Any non-presentation of a cheque due to any
reason will not affect my/our liability to pay the monthly instalments or any
other sum. I/We agree to forthwith replace the cheques/issue fresh cheques, if
required by the Bank. I/We shall not be entitled to call upon the Bank to refrain
from presenting any cheque for payment and if I/we do so, the Bank shall
nevertheless be entitled to present the cheque for payment and in the event of
dishonour the provisions under the Negotiable Instruments Act, shall apply.
I/We also agree to pay a penalty as stipulated by the Bank from time to time, for
every bounced cheque for any reason whatsoever in addition to the enhanced
rate of interest as applicable.



for the loan.
me/us.

of my/our property;
property;
• The undertakings, authority and agreements herein contained shall be irrevocable
so long as I/we continue to be liable to the Bank in the said loan account.
me/us by the Bank, that in case of default in repayment of the loan/advances or
in the repayment of the interest thereon or any of the agreed instalment of the
loan on due date/s, the Bank and/or the Reserve Bank of India will have an
unqualified right to disclose or publish my/our name(s), details and
photograph(s) as defaulter in such manner and through such medium as the Bank
or Reserve Bank of India in their absolute discretion may think fit.
information to/with Information Company formed under the Credit Information
Company (Regulation), 2005, as to the loans granted to me/us and the nature of
the securities given by me/ us, the guarantees furnished to secure the said loans
whether fund based or non-fund based, my/our creditworthiness and any other
manner which the RBI may consider necessary for inclusion in the Credit
Information to be collected and maintained by Credit Information Companies
and the Bank is not liable in any manner to me/us for providing the information
• I/We agree that the Bank has absolute right to assign this agreement in favour of
as if assignee is the Bank/lender and assignee will have all rights against me/us
and as well as overall properties either given as security or otherwise to recover
all debts/liabilities payable by me/us under this agreement.
or partially) unconditionally without prior notice (a) in case the limits/part of
the limits are not utilized by us, and/or (b) in case of deterioration in the loan
accounts in any manner whatsoever, and/or (c) in case of non-compliance of
terms and conditions of sanction.
• I/We declare that I have understood all the terms and conditions for the sanction
of this loan and agree to abide by the same and also by the rules and regulations
which may be issued by the Bank in future from time to time and in the event of
my/our failing to do so, the Bank will have a right to recall the advance without
prejudice to the Bank’s right to take such appropriate action as the Bank may
deem it fit and proper.
Shri/Smt./Kum…………………………………
Shri/Smt.Kum…………………………………..
Shri/Smt………………………………
………………………..Branch,
FESTIVAL SEASON OFFER:TRIPLE H+
(1st October 2010 to 31st January 2011)
Background
The Bank has established a clear leadership position in the market with the power of
path breaking products - SBI Easy Home Loan and SBI Advantage Home Loan. The
interest rates and processing fee are already very competitive, and a time has come to
break away from competition to cut prices, by offering more value to our customers.
Accordingly, the theme for this festival season is Health, Happiness and Home (Triple
H+) for our customers at Bank’s cost.
2. SBI Life has launched a group insurance product named “Group Criti9” which
covers 9 critical illnesses namely (i) Cancer, (ii) Heart Attack, (iii) Stroke, (iv) Coronery
Artery Bypass surgery, (v) Kidney failure, (vi) Major Organ Transplant (i.e. Heart,
lung, liver, pancreas, small bowel, kidney or bone marrow), (vii) Coma, (viii) Multiple
Sclerosis and (ix) Heart valve surgery.
Differentiating feature of this policy is payment of sum assured to the beneficiary
immediately on the basis of appropriate certificate of diagnosis of the listed disease
without any evidence of expenses.
3. Salient feature of Triple H+Festival Season offer:

Sum assured:
Cover will be provided Resident Indian as under for a period of 5 years:
Home Loan Limit (in Rs.) Criti 9 Cover sum assured (in Rs.)
>30 Lac 5 Lac

>10 Lac and <=30 lac 3 Lac
>5 Lac and <=10 Lac 1 Lac
>=1 Lac and <=5Lac 25,000
Eligibility Criteria:
(i) Cut-off date: New Home Loans sanctioned on or after 1st October 2010 (including
those which were sourced earlier but sanctioned on or after 1st October 2010). Cut-off
dates for closure of the scheme will be 31st Janaury 2011 for sourcing of loan proposals
and 28th February 2011 for disbursement.
Age of the borrower:
Borrower should not have completed 55 years of age as on the date of sanction,
because the maximum entry level age under SBI Life’s Group Criti9 is 55 years. In
case of joint borrowing, only one of the borrowers who is the youngest among them
will be covered under Group Criti9.
Minimum loan amount:
Rs. 1 Lac
Minimum loan tenure:
120 months.
Others:
Bank may discontinue payment of premium if the account is pre-closed or the
borrower does not observe credit discipline.
4. Operational modalities under this offer:

a) Individual members to be covered under the scheme will be required to sign
a Proposal Form as part of the joining formality.
b) SBI Life will upload a tool for individual branches/RACPCs to make the
data entry of the members covered under the plan. This data will be
extracted by SBI Life at the month-end. Home Loans department, Corporate
Centre will pay the consolidated premium to SBI Life.
c) Certificate of Insurance will be given to the customers through the
branches/RACPCs concerned.
d) SBI Life will provide the data to Home Loans Department, Corporate Centre
for subsequent renewal of the policy.
e) In order to ensure coverage of all eligible borrowers under the scheme, SBI
Life will provide, after the closure of the scheme, an exception report on the
basis of data extracted from Data Warehouse covering (i) Circle-wise list of
accounts which should have been covered under the scheme but not
reported by the branches to SBI Life, and (ii) Circle-wise list of accounts
which are covered under the scheme but do not conform with the eligibility
criteria. Such cases will be verified by the Circles and errors if any will be
rectified by them by paying the premium at the Circle level within 1 month i.e.
before 31st March 2011.
SBI Easy Home Loan - Upto Rs.30 Lacs
SBI Advantage Home Loan - Above Rs.30 Lacs and upto Rs.75 Lacs
SBI Premium Home Loan – Above Rs.75 Lacs and upto Rs. 5.00 crore
SBI Premium Plus Home Loan- Above Rs. 5.00 crore
It has been decided to launch the undernoted product with effect from 3rd January
2011. The product is designed to address the customers’ need for Home Loan at
affordable interest rates and a fair amount of certainty about loan repayment
obligations over a period of time.
Special features of the products are as under: –
(i) SBI Easy Home Loan

(Base Rate: 8.25%p.a.)
Facility Type Term Loan or OD as in SBI MaxGain. (OD facility will be available
for loans above Rs.5 Lacs.)
Loan amount Upto (and including) Rs.30 Lacs
Interest Rate Card Rate applicable for the tenor of the Loan- 1.50% above Base
Rate, Present effective rate being 9.75% p.a.
Ist Year 1% discount over Card rate, present effective rate being 8.75% p.a.
2nd and 3rd year 0.25% discount over Card rate, present effective rate being at 9.50%
p.a.
4th year onwards Card Rate
No Fixed Interest Rate option.
Discretionary or non-discretionary concession, if any, will be available only on interest
rate applicable after three years.
period is T months then the parameters used for computation of EMI
will be as under :–
Period EMI Principal Interest Term. In
rate, % months
p.a.
months
Next 24 EMI2 Balance outstanding at Y% T-12
months the end of 12 month
th
Remaining EMI3 Balance outstanding at Z% T-36

Loan period the end of 36th month
amount mentioned above, i.e. EMI for the loan period after 36 months should
be used. For this purpose, EMI3 will be arrived at using present Base
Rate.
Processing Fee As per existing rates
(ii) SBI Advantage Home Loan – Above Rs.30 Lacs and upto Rs.75 Lacs
(Base Rate: 8.25%
p.a.)
Facility Term Loan or OD as in SBI Maxgain.
Type
Loan For Home Loans above Rs. 30.00 lacs and upto Rs. 75.00 Lacs
amount
Interest Card Rate applicable for the tenor of the Loan- 1.75% above Base
Rate Rate, Present effective rate being 10.00% p.a.
Ist Year 1.25% discount over Card rate, present effective rate being 8.75% p.a.
2 and 3
nd rd 0.50% discount over Card rate, present effective rate being at 9.50%
year p.a.
4th year Card Rate
onwards
Discretionary or non-discretionary concession, if any, will be available only on
interest rate applicable after three years.
programm two years is Y%, and interest rate after three years is Z% , and loan
e period is T months then
Period EMI Principal Interest Term. In
rate, % months
p.a.
months
Next 24 EMI2 Balance outstanding at Y% T-12
months the end of 12 month
th
Remaining EMI3 Balance outstanding at Z% T-36

Loan period the end of 36th month
Eligible For the purpose of loan eligibility based on EMI/NMI ratio, EMI3
loan mentioned above, i.e. EMI for the loan period after 36 months should
amount be used. For this purpose, EMI3 will be arrived at using present Base
Rate.
Processing As per existing rates
Fee
(iii) SBI Premium Home Loan – Above Rs.75 Lacs and upto Rs. 5.00 crore
(Base Rate: 8.25%
p.a.)
Facility Type Term Loan or OD as in SBI Maxgain upto Rs.1 Crore.
Loan amount For Home Loans above Rs 75.00 lacs and upto Rs. 5.00 crore
Interest rate Card Rate applicable over the tenor of the loan is 1.75% over the
Base Rate, present effective rate being 10.00% p.a.

Discretionary or non-discretionary concession, if any, will be applicable over the
tenor of the loan under SBI Premium Home Loan Scheme.
Fee
(iv) SBI Premium Plus Home Loan – Above Rs. 5.00 crore
(Base Rate: 8.25%
p.a.)
Facility Type Term Loan
Loan amount For Home Loans above Rs 5.00 crore
Interest rate Card Rate applicable over the tenor of the loan is 2.00% over the
Base Rate, present effective rate being 10.25% p.a.
Discretionary or non-discretionary concession, if any, will be applicable over the
tenor of the loan under SBI Premium Plus Home Loan Scheme.
Fee
2. EMI Calculator for SBI Easy Home Loan & SBI Advantage Home Loan is available
for this purpose on PBBU site under SBI Times.
3. Features other than those mentioned above will be the same as in case of SBI Home
Loan Scheme.
1. “Home Loan Arrangement Letter” and “Home Loan Agreement”suitably

amended for SBI Easy/Advantage schemes are placed at Annexure A & B and for SBI
Premium/Premium Plus Scheme at annexure C & D respectively.
5. In view of the withdrawal of SBI Easy, Advantage, Premium and Premium Plus
Home Loan Scheme from 30th April 2011, it has been decided that Home Loan
proposals which are in the pipeline and which are sanctioned upto 30th April 2011
will be opened in the current product codes. However, Home Loans sanctioned on
or after 1st May 2011 will be handled as per the revised interest rate structure.
Annexure A
Arrangement Letter – SBI Easy/Advantage Home Loan

....................................... 1).....................................................
2).....................................................
Reference No. : Date :
Dear Sir/Madam,
SBI Easy /Advantage Home Loan
HOME LOAN: Rs. ___________
information furnished by you in your application for Home Loan dated ............., we
(Rupees.......................................................only) to you, as per the undernoted break-up
–
(i) Home Loan -
Rs._________________
Rs._________________
Total - Rs.
2. Purpose –
............................................................................................
daily outstanding debit balance in your account at monthly rests: –
Floating Rate of Interest
The applicable interest on the loan amount will be at the rate of ____% margin
above the Base Rate which is presently ___% p.a. and thus the present effective rate
of interest being ____% p.a. calculated on the daily balance of the loan amount at
monthly rests. However, interest on the loan amount will be applied at
“Base Rate + ____% margin (discount of ___%)”, which is presently ____%
p.a. for the first year and “Base Rate + ____% margin (discount of ___%)”, which is
presently ___% p.a. for the second and third year. At the end of the third year,
the borrower(s) shall be liable to pay floating rate of interest comprising of the Base
Rate and Margin then prevailing as may be determined by the Bank. Provided that
the Bank shall at all time, and from time to time, be entitled to vary the Discount,
Margin and the Base Rate at its discretion. Depending on the variation of Base Rate,
Margin and the Discount, the effective rate of interest shall vary periodically and the
borrower(s) shall be liable to pay the effective rate of interest.
The rate of interest will be subject to revision from time to time due to (i)
changes in the Base Rate and (ii) revision, if any, necessitated by policies of
Government of India/Reserve Bank of India.
You shall be deemed to have the notice of changes in the rate of interest in
tandem with the changes in Base Rate or change in interest rates without
change in Base Rate if the interest rates are either displayed on the Notice Board
of the Branch or published in news papers/Bank’s website etc. or made through
entries of the interest rate charged in the passbook/statement of account
furnished to you and you are liable to pay interest at such revised rate from its
effective date.
Margin mentioned above consists of the following components: –
Component of interest rate Value Validity period
Margin
Standard Margin as per the Throughout loan
scheme, % p.a. tenor
Less Concession , % p.a.
Less Special concession, if any, %
p.a.
Add Premium, if any, % p.a.
Net Margin
Fixed Rate of Interest* (* Strike Off if not applicable) :-

_______% p.a. abovethe BaseRate prevailing on the date of reset after
initial 36 months. Thereafter, the fixed interest rate will be subject to
reset at the end of every five years. Reset period will be calculated from
the date of application of Fixed Rate of Interest.
Base Rate as on date, % p.a. Till the next date of
reset
Add Standard Spread above the Base Throughout loan tenor
Rate, % p.a.
LessSpecial concession, if any, % p.a.
AddPremium, if any , % p.a.
Effective rate, % p.a. Till the next date of
reset
In the event of major volatility in interest rate or the fixed rates falling
below the Base Rate stipulated by the Bank from time to time or for any
other reason, whatsoever during the period of this agreement, the Bank
may at its sole discretion alter the rate of interest suitably and
prospectively even prior to the end of reset period mentioned above from
the date on which interest was last reset. Bank shall be the sole judge to
determine whether such conditions exist or not.
d. Concession for maintaining salary account* - Concession of ___%

p.a. is included in the above mentioned interest rate on account of
referred as Salary Account concession in this document. *(Strike Off,
if not applicable)
e. Borrower’s obligation for continuation of Salary Account
concession - In the circumstances like change of job etc., where in
salary is not credited by your employer to your account maintained
with us, you would be required to issue Standing Instructions to the
salary account servicing bank to transfer entire salary credit to your
account maintained with us for continuation of Salary Account
concession mentioned above. For the limited purpose of continuation
of concessions in interest rates, your account with us under this
arrangement will be reckoned as pseudo-salary account
f. Withdrawal of Salary Account Concession – In the event of
discontinuation of salary account/pseudo-salary account with us, the
Bank shall have the right to withdraw the Salary Account concession
mentioned above, and the interest rate shall be revised accordingly.
SBI may at its discretion stipulate the periodicity of computation of interest.
prospectively in the event of major volatility in interest rates during the
period of the agreement. Thenceforth the rate of interest varied as aforesaid
shall be applicable to the Loan. SBI shall be the sole judge to determine
whether such conditions exist or not. If the Borrower is not agreeable to the
revised interest rate so fixed, the Borrower shall request SBI, within 15 days
of receipt of the notice intimating change in interest rates from SBI, to
terminate the loan and the Borrower shall repay the Loan and any other
amount due to SBI in full and final settlement in accordance with the
The Bank shall be entitled to charge at its own discretion such enhanced rate
of interest on the loan account(s) either on the entire outstanding or on a
portion thereof as it may fix for any irregularity including non-observance or
non-compliance of the terms and conditions of the advances or any change in
the credit rating of the borrower, for such period as the Bank deems it fit and
necessary and charging of such enhanced rate of interest shall be without
prejudice to the Bank’s other rights and remedies.
5. Repayment:
The loan is to be repaid by you strictly as per the undernoted schedule –
No. of Amount
months
(i) Moratorium$ period (no. of months) As stipulated at para
(13 )
(ii) Equated Monthly Installments (EMIs) at Rs.
Base Rate ___% p.a.+ ____% margin less
____% p.a. discount for the first year
(iii) Equated Monthly Installments (EMIs) at Rs.
Base Rate ___% p.a.+ ____% margin less
____% p.a. discount for the second and third
year
(iv) Equated Monthly Installments (EMIs) at
Base Rate + ____% margin mentioned at para
4. above** after third year
**EMI calculation is based on present Base Rate and Margin mentioned above.
period.
6. Interest rate in case of default - For Home Loans above Rs.25000/- , if the
irregularity exceeds EMI or Installment amount, for a period of one month,
then penal interest should be recovered @ 2% p.a. (over and above the
applicable interest rate) on the overdue amount for the period of default.
8. Security:
(Guarantor) ____________________________________ and
......................................................................................................................
d) ......................................................................................................................
......................................................................................................................
10. Insurance:
11. Inspection:

Please tender post dated cheques drawn at monthly intervals / ECS
mandates for servicing of the amount of pre-EMI interest applied per month
during the moratorium period.
14. Disbursement:
(v) Loan agreement

(vi) Affidavit
(vii)
(viii)
c) The loan will be disbursed as under: (applicable where loans for construction is
desired or purchase is through payment in installments)
Stage Amount (Rs.)

i)
ii)
iii)
Disbursement will be made in favour of the seller/builder from whom you are
not utilized by you , and/or (b) in case of deterioration in the loan accounts in any
of sanction.
which the RBI may consider necessary for inclusion in the Credit Information to
be collected and maintained by Credit Information Companies, and the Bank shall
not be liable in any manner to you for providing the information as aforesaid to
the Information Company.
22. Please arrange to submit duly signed copy of this letter as a token of acceptance
Yours faithfully,
out in this letter.
Borrower(s)
Date & Place
Guarantor(s)
Date & Place
ANNEXURE - B
SBI EASY/Advantage HOME LOAN)
NOT TO BE ATTESTED
To
.......................... DATE :
Dear Sirs,
............……………………........................................................................................
which photographs besides showing portion of the neighboring properties, shall
be certified by persons whose certificates are acceptable to the Bank.
Arrangement/sanction letter dated _________ duly accepted by me/us, which
account has run.
Floating Rate of Interest
The applicable interest on the loan amount will be at the rate of ____% margin above
the Base Rate which is presently ___% p.a. and thus the present effective rate of
interest being ____% p.a. calculated on the daily balance of the loan amount at
monthly rests. However, interest on the loan amount will be applied at
“Base Rate + ____% margin (discount of ___%)”, which is presently ____%
p.a. for the first year and “Base Rate + ____% margin (discount of ___%)”,
which is presently ___% p.a. for the second and third year. At the end of
the third year, the borrower(s) shall be liable to pay floating rate of interest
comprising of the Base Rate and Margin then prevailing as may be determined by
the Bank. Provided that the Bank shall at all time, and from time to time, be
entitled to vary the Discount, Margin and the Base Rate at its discretion.
Depending on the variation of Base Rate, Margin and the Discount, the effective
rate of interest shall vary periodically and the borrower(s) shall be liable to
pay the effective rate of interest.
Floating interest rate will rise and fall with the Base Rate. Interest will becalculated
on the daily balance of the loan amount and applied at monthly rests. Provided
that the Bank shall at any time and from time to time be entitled to change the rate
of interest depending on changes in the Base Rate. Notwithstanding the above the
Bank is also entitled to revise the rate of interest, at its sole discretion, even if there
is no change in the Base Rate and such revised rate of interest shall always be
construed as agreed to be paid by the borrower(s) and hereby secured. Borrowers
shall be deemed to have notice of change in the rate of interest whenever the
changes in the Base Rate or increase in interest rates without any change in the
Base Rate are either displayed/notified at/by the branch or published in
newspaper or made through entry of interest charged in the passbook/statement
of accounts sent to the borrower(s).
Loan on fixed interest Interest on the amount of the loan will be fixed at
basis* the rate ____% (Margin) above the Base Rate
(*delete if not prevailing on the date of reset. The rate will be
applicable) fixed for Five years from the date of reset, and
shall be subject to force-majeure clause. Interest
rate will be reset thereafter at a frequency of Five
years. Interest will be calculated at this rate on
daily reducing balance with monthly rests. Bank
may at its discretion stipulate the periodicity of
computation of interest. Further, Bank may at its
sole discretion alter the rate of interest suitably
and prospectively in the event of major volatility
in interest rates or due to any reason whatsoever
prepayment

salary account.
Interest rate in case of default - For Home Loans above Rs.25000/- , if the
irregularity exceeds EMI or Installment amount, for a period of one month, then
penal interest should be recovered @ 2% p.a. (over and above the applicable
interest rate) on the overdue amount for the period of default..
be earlier. The subsequent monthly instalments will be paid before the expiry of
each subsequent month.
g) On demand I/We agree to deliver to the Bank post-dated cheques / ECS
mandates for the monthly instalments and warrant that the cheques will be
honoured on first presentation. Any non-presentation of a cheque due to any
reason will not affect my/our liability to pay the monthly instalments or any
other sum. I/We agree to forthwith replace the cheques/issue fresh cheques, if
required by the Bank. I/We shall not be entitled to call upon the Bank to refrain
from presenting any cheque for payment and if I/we do so, the Bank shall
nevertheless be entitled to present the cheque for payment and in the event of
dishonor the provisions under the Negotiable Instruments Act, shall apply. I/We
also agree to pay a penalty as stipulated by the Bank from time to time, for every
bounced cheque for any reason whatsoever in addition to the enhanced rate of
interest as applicable.
i) In the event of cessation of my/our business/service with my/our employers
by way of resignation or otherwise (except as a result of death or retirement),
I/we undertake to repay to the Bank forthwith on demand the balance principal
for the loan.
me/us.
ii) any interest including penal interest remaining unpaid and in arrears for a
of my/our property;
property;
vii) the occurrence of any circumstances which is prejudicial to or impairs, imperils
• The undertakings, authority and agreements herein contained shall be irrevocable
so long as I/we continue to be liable to the Bank in the said loan account.
me/us by the Bank, that in case of default in repayment of the loan/advances or
in the repayment of the interest thereon or any of the agreed instalment of the
loan on due date/s, the Bank and/or the Reserve Bank of India will have an
unqualified right to disclose or publish my/our name(s), details and
photograph(s) as defaulter in such manner and through such medium as the Bank
or Reserve Bank of India in their absolute discretion may think fit.
information to/with Information Company formed under the Credit Information
Company (Regulation), 2005, as to the loans granted to me/us and the nature of
the securities given by me/ us, the guarantees furnished to secure the said loans
whether fund based or non-fund based, my/our creditworthiness and any other
manner which the RBI may consider necessary for inclusion in the Credit
Information to be collected and maintained by Credit Information Companies
and the Bank is not liable in any manner to me/us for providing the information
• I/We agree that the Bank has absolute right to assign this agreement in favour of
as if assignee is the Bank/lender and assignee will have all rights against me/us
and as well as overall properties either given as security or otherwise to recover
all debts/liabilities payable by me/us under this agreement.
or partially) unconditionally without prior notice (a) in case the limits/part of
the limits are not utilized by us, and/or (b) in case of deterioration in the loan
accounts in any manner whatsoever, and/or (c) in case of non-compliance of
terms and conditions of sanction.
• I/We declare that I have understood all the terms and conditions for the sanction
of this loan and agree to abide by the same and also by the rules and regulations
which may be issued by the Bank in future from time to time and in the event of
my/our failing to do so, the Bank will have a right to recall the advance without
prejudice to the Bank’s right to take such appropriate action as the Bank may
deem it fit and proper.
Shri/Smt./Kum…………………………………
Shri/Smt.Kum…………………………………..
Shri/Smt………………………………
………………………..Branch,
Annexure-C
Arrangement Letter – Premium/Premium Plus Home Loan
....................................... 1).....................................................
2).....................................................
Date :
Dear Sir,
Personal Segment Advances:

HOME LOAN : Rs………….lakhs
With reference to your application for Home Loan dated ........,we hereby sanction you
a Home Loan limit of
Rs............................(Rupees...............................................................only ) as per the
undernoted break-up –
(i) Home Loan -
Rs._________________
(ii) Funding of Home Loan Insurance Cover ((Optional) –
Rs._________________
Total - Rs.
on the following terms and conditions. Exercise of option provided in paragraph 11

is mandatory.
2. Purpose
(i) The loan of is sanctioned to you for the purpose of purchase / construction
/ extension / repairs/renovation of new/second-hand residential
house/flat/plot of land/purchase of consumer durables/furnishings
(hereinafter referred to as the ‘project’) at the following address :
............................................................................................
3. Margin: % of the total cost of the project
4. Rate of Interest:
Fixed Rate of Interest :- (Delete whichever is not applicable)

Interest on the loan will be charged at .........% p.a. on daily reducing balance at
monthly rests, subject to interest rate reset at the end of every two years on the
basis of fixed interest rates prevailing then. SBI may at its discretion stipulate
the periodicity of computation of interest. Further, SBI may at its sole discretion
alter the rate of interest suitably and prospectively in the event of major
volatility in interest rates during the period of the agreement. Thenceforth the
rate of interest varied as aforesaid shall be applicable to the Loan. SBI shall be
the sole judge to determine whether such conditions exist or not. If the
Borrower is not agreeable to the revised interest rate so fixed, the Borrower shall
request SBI, within 15 days of receipt of the notice intimating change in interest
rates from SBI, to terminate the loan and the Borrower shall repay the Loan and
any other amount due to SBI in full and final settlement in accordance with the
Floating Rate of Interest : - (Delete whichever is not applicable)

Interest on the loan will be charged at ........% p.a. above Base Rate which is
currently ..................% p.a. (the current effective rate being ..........% p.a.) with
monthly rests.
The rate of interest is subject to revision from time to time due to (i) changes in
Base Rate or (ii) revision even without change in Base Rate and you shall be
deemed to have notice of changes in the rate of interest whenever the changes
in Base Rate or increase in interest rates where there is no change in Base Rate
are either displayed on the Notice Board of the Branch or published in news
papers or made through entries of the interest rate charged in the
passbook/statement of account furnished to you and you are liable to pay such
revised rate of interest. The Bank has the option to reduce or increase the EMI
or extend the repayment period or both consequent upon revision in interest
rate. In the event of a default in payment or any irregularity in the account, the
Concession for maintaining salary account* - Concession of ___% p.a. is

concession in this document.
Withdrawal of Salary Account Concession – In the event of discontinuation

of salary account/pseudo-salary account with us, the Bank shall have the right
to withdraw the Salary Account concession mentioned above, and the interest
*(Strike Off, if not applicable)
irregularity exceeds EMI or Installment amount, for a period of one month,
then penal interest should be recovered @ 2% p.a. (over and above the
applicable interest rate) on the overdue amount for the period of default.
5. Repayment:
The loan is to be repaid in Equated Monthly Installment of Rs_________

The repayment installment commences (a) 2 months after completion of
construction of house/flat or after eighteen months from disbursement of first
installment, where loan is released in installments, whichever is earlier or (b)
from the next month after the date of full disbursement in respect of outright
purchase of land/house/flat/extension, repairs or renovation of an existing
house/flat *. Your liability to the bank will be extinguished only when the
outstanding in the loan account becomes Nil, on payment of residual amount,
if any. (* delete which is inapplicable.)
Pre-closure Charges

6. Security:
(Guarantor) ____________________________________ and
......................................................................................................................
d) ......................................................................................................................
......................................................................................................................
7. Utilisation of the loan:
8. Insurance:
9. Inspection:
expenses incurred in connection with the loan shall be borne by you.
11. Pre-EMI Interest:
Option for a one-time option to The loan amount will be fixed suitably
capitalise pre-EMI interest* taking into account the approximate pre-
EMI interest during the moratorium
period, duly compounded at the
applicable card rates (worked out on the
presumption that the loan is disbursed in
lump sum on the date of first
disbursement). The computation of the
total loan amount (i.e. actual loan plus pre-
EMI interest) will be subject to fulfilment
of income criteria eligibility and also
subject to the extant instructions regarding
Equated Monthly Instalment/Net
Monthly Income. Please execute check-off
authority with your employer/ tender
post-dated cheques towards the EMIs of
the loan amount . After completion of the
moratorium period, you will have an
option to request to reset EMI based on the
actual outstandings in the loan account
after final disbursement, subject to
submission of revised check-off authority
or tendering post dated cheques towards
the EMIs so arrived at
Option for servicing of pre- Please tender post dated cheques drawn at
EMI interest* monthly intervals for servicing of the
amount of pre-EMI interest during the
moratorium period
12. Disbursement:

• All the security documents prescribed have been executed by you/co-applicant

(s)/ guarantor(s
Stage Amount (Rs.)
i)
ii)
iii)
• The Bank reserves the right to collect any tax if levied by the State/Central
Yours faithfully,
out in this letter. I/we have opted for (i) *servicing of Pre-EMI interest or (ii) *
capitalization of pre-EMI interest. I/We wish to avail* / do not wish to avail* loan
for funding of premium of Home Loan insurance cover.
Borrower(s)
Date
Guarantor(s)
Date
(*strike off whichever is not applicable).
Annexure-D
SPECIMEN OF MEMORANDUM OF TERM LOAN AGREEMENT FOR

HOME LOAN GRANTED TO PUBLIC) - PREMIUM/PREMIUM PLUS HOME
LOAN

NOT TO BE ATTESTED
To
STATE BANK OF INDIA PLACE:
.......................... DATE:
Dear Sirs,
my/our request{……………………Son/Daughter/Wife of…………………at present
............……………………........................................................................................
b) I/We shall repay the amount of loan as per arrangement/sanction letter which
forms part of this Agreement in equated monthly instalments of Rs....... each
instalments also include interest component. The Bank reserves the right to
levy pre-closure charges of 2% of the amount prepaid in excess of normal EMI
dues in case of pre-closure of loan within 3 years from the stipulated date of
commencement of repayment. If the loan is pre-closed from own resources
other than borrowings, for which proof is submitted to the satisfaction of the
Bank, pre-closure charges shall not be levied irrespective of the period for
which the loan account has run.
Loan on fixed interest Interest on the amount of the loan will be applied
basis at the rate…….per cent per annum on daily
(*Delete whichever is reducing balance with monthly rests, subject to
not applicable) interest rate reset at the end of every two years on
the basis of fixed interest rates prevailing then.
Bank may at its discretion stipulate the periodicity
of computation of interest. Further, Bank may at
its sole discretion alter the rate of interest suitably
and prospectively in the event of major volatility
in interest rates or due to any reason whatsoever
prepayment
Loan on floating Interest on the amount of the loan will be applied
interest rate basis at the rate of .......per cent aboveBASE RATE
which presently ______ % p.a. and thus the
(*Delete whichever is present effective rate on the loan being…….%
not applicable) p.a.rising and falling with Base Rate, at monthly
rests calculated on the daily balance of the loan
amount. Provided that the Bank shall at any time
and from time to time be entitled to change the
rate of interest depending on changes in Base Rate.
Notwithstanding the above the Bank is also
entitled to increase the rate of interest, at its sole
discretion, even if there is no change in Base Rate
and such revised rate of interest shall always be
construed as agreed to be paid by the borrower(s)
and hereby secured. Borrowers shall be deemed
to have notice of change in the rate of interest
whenever the changes in Base Rate or increase in
interest rates without any change in Base Rate are
either displayed/notified at/by the branch or
published in newspaper or made through entry of
interest charged in the passbook/statement of
accounts sent to the borrower(s).
Salary account concession$ I/We, the Borrower(s), am/are aware that

concession of ..........% p.a. is included in the above
mentioned interest rate on account of maintenance
of my/our salary account with the Bank and the
same is referred as Salary Account Concession in
this Agreement.
credited by my/our employer to account
maintained with the Bank, I/We undertake to
advise such development to the Bank, further I/We
would issue standing instructions to the salary
account servicing bank to transfer entire salary
credit to my/our account maintained by the Bank
for continuation of Salary Account Concession as
mentioned above and for the limited purpose of
continuation of concessions in interest rates, my
/our account with the Bank under the arrangement
will be reckoned as pseudo-salary account.

salary account with the Bank, the Bank shall have
the right to withdraw the salary account concession
and the Bank shall have the right to revise the
interest rate accordingly and I/We will not raise
any objection /dispute to the said action of the
Bank”.
$ delete, if not applicable
irregularity exceeds EMI or Installment amount, for a period of one month, then
penal interest should be recovered @ 2% p.a. (over and above the applicable
interest rate) on the overdue amount for the period of default..
(ii) * I/We have opted for capitalizing the Pre-EMI interest and agree that loan
amount will be fixed suitably taking into account approximate Pre-EMI interest
during the moratorium period as detailed in paragraph pertaining to the Pre-EMI
interest in the Arrangement letter dated……………….I/We hereby
unconditionally agree to execute necessary authority in favour of my/our
employer or tender post-dated cheques towards EMI’s of the loan amount. If
necessary I/we would request for resetting of EMI’s based on the actual
outstanding in the loan account after final disbursement.

applicable.


conclusive and binding on me/us and my/our estate both in and out of court. In
any event my/our liability to make repayment of the entire dues immediately
the Bank before letting out / giving on lease and licence the said flat/house.In

for the loan. The loan shall also be secured by the guarantee of a person
acceptable to the Bank and good for the loan amount involved and by mortgage
of the guarantor’s property also or pledge/assignment/hypothecation of other
securities acceptable to the Bank , if need be.
me/us.
cover notes, premium receipts, etc., to the Bank. If I/we fail to effect such

of my/our property;
property;


account.
agreement.
Shri/Smt./Kum…………………………………
Shri/Smt.Kum…………………………………..
Shri/Smt………………………………
………………………..Branch,
“SBI HOME PLUS”
(PERSONAL LOAN)
There is a potential for granting Personal Loans to Bank’s Home Loan customers
against the security of the house property. In order to tap this potential, it has been
decided to introduce a new loan product named “SBI Home Plus” for our existing
Home Loan customers, on attractive and easy terms, especially in view of the comfort
of availability of security of the house property. This product is targeted towards the
personal loan needs of customers and will have the basic characteristics of a Personal
Loan, additionally secured by the extension of mortgage of the house property.
Features of this product are as under :
S.N Parameter Details

o.
1. Eligibility All Home Loan customers with a satisfactory repayment
record of at least one year and who maintain a SB/CA
account with us.
2. Eligible Present market value of the house property less

loan amount (i) margin of 25% on the property value and
(ii) the present outstandings in the Home Loan account. The
present market value of the house property would be
decided by a fresh valuation from an approved panel
engineer/valuer.
However, for loans, upto Rs.2,00,000/- valuation as above

is not required and an assessment could be done by the
sanctioning authority. Minimum loan amount: Rs.25,000/-,
maximum Rs.10,00,000.
3. Purpose Any purpose, viz. extension/repair of house, purchase of

car/ consumer durables, education / medical expenses of
family members, personal expenses, etc. There will be no
need to obtain documentary evidence for the end-use of
funds. A certificate from the customer in the application to
the effect that the loan will not be used for speculative
purposes would be obtained.
4. Nature of Term Loan / Current Account Overdraft.

facility In the case of Current Account Overdraft, ATM-cum-Debit
Card would be issued.
5. Interest Rate Category - Public - “SBI Home Plus loans will continue to
be sanctioned on floating interest rate only.SBI Home Plus
will carry the same interest rate (Card rate without any
concessions/premium) which is applicable to the sanction
of a new Home Loan with limit and tenor matching the
underlying Home Loan of the borrower, on the date of
sanction of SBI Home Plus loan.”
Category - Staff and SBI Pensioners - “SBI Home Plus loans
will continue to be sanctioned on floating interest rate
only.SBI Home Plus will carry the same interest rate (Card
rate without any concessions/premium) which is applicable
to the sanction of a new Home Loan with limit and tenor
matching the underlying Home Loan to Staff for Home Loan
on commercial terms, on the date of sanction of SBI Home
Plus loan.
6. Repayment Cases where Equitable Mortgage has been extended to cover
SBI Home Plus loan.
i) The term loan will be repayable in Equated Monthly
Installments beginning one month after the disbursal of
the loan. Total loan tenure including moratorium, if any
should not exceed 120 months.The overdraft facility will
operate on a reducing drawing power arrangement on
the EMI basis. Total loan tenure including moratorium,
if any should not exceed 120 months.
ii) Cases where Equitable Mortgage is not proposed to be

extended to cover SBI Home Plus loan, revised
instructions as under will apply -
▪ The maximum repayment period for loans under such

cases should not exceed beyond the remaining tenure of
the existing Home Loan. The term loan will be repayable
in Equated Monthly Installments beginning one month
after the disbursal of the loan. In any case loan tenure
should not exceed 120 months including moratorium, if
any. (ii) The overdraft facility will operate on a reducing
drawing power arrangement on the EMI basis subject to
a maximum of 120 months including moratorium period
or remaining Home Loan tenure whichever is lower.
Within the overall repayment period , the sanctioning
authority may permit, at the request of the borrower, a
moratorium of upto 12 months under both the cases
mentioned above. Interest will be required to be serviced by
the borrower during the moratorium period.
7. Processing fee 0.50% of the loan amount with a minimum of Rs.500/-.
8. Other Charges All other charges for valuation, mortgage creation, stamp
duty etc. will have to be borne by the customer.
9. EMI/NMI ratio Not to exceed 60%. In the case of borrowers with NMI of Rs.
10 lacs and above, the ratio may be relaxed upto 70%. The
EMI will include EMI of both proposed and present
borrowings, including all other loans by the same
borrower(s).
10. No. of loans Second loan under the scheme may be considered after a
gap of 2 years from the first loan.
At any point of time not more than 2 loans will be allowed
to exist under the scheme, within the overall ceiling of
Rs.10,00,000/-, other than the Home Loan.
11. Pre-closure If the loan is pre-closed from own resources for which
proof is submitted by the borrower, pre-payment penalty
shall not be leviedirrespective of the period for which the
account has run. In other cases, where such proof is not
produced by the borrowers, 2% penalty on the amount
prepaid in excess of normal EMI dues should be levied in
case of pre-closure of Home Loans within 3 years from the
date of commencement of repayment
12. Security Extension of mortgage of the house property will not be
mandatory. Extension of mortgage wherever obtained will
be treated as primary security
13. Application, Formats of application, appraisal and arrangement letter are
appraisal, enclosed.
documentation Loan agreements applicable for Personal Loan against
mortgage of immoveable properties may be used. However,
as the applicant will be an existing borrower,
Credit Scoring Model, which is being used for Personal
Loans, will be used.
14. Discretionary As per Home Loan Scheme
powers for
sanction of loan
15. Classification These loans will be classified under “Personal Loans” in the
Performance Reports.
16. Branches where All branches / RACPCs, where the Home Loan documents
loans would be are held would sanction the loan.
made available
“SBI HOME PLUS”
(Specimen of letter to be addressed to all eligible Home Loan customers)
To
………………..
………………..
………………..
No.HL/ Date:
Dear Sir / Madam,
“SBI Home Plus”

Introduction Of A New Product
To Our Home Loan Customers
As a value addition to our esteemed Home Loan customers, we are offering a new
product, “SBI Home Plus”. (This product is tailor-made exclusively for our
HomeLoan customers). This is a Personal Loan on easy and attractive terms, a few of
which are as under:
Rate of At the prevailing Home Loan interest rate

interest
Loan Minimum Rs.25,000/- and maximum Rs.10,00,000/-.
amount
Repayment 10 years in EMIs. Moratorium upto one year can be allowed.
period
Nature of Term Loan with fixed EMIs; or
facility Overdraft with flexibility of operation within the drawing
power.
To know more about and availing the new loan product, we would welcome you to
visit us for a discussion.
Thanking you,
Yours faithfully,
Branch Manager.
SBI Home Plus - Application Form Annexure -A
To,
State Bank of India
_____________
(Branch Name)
Dear Sir/Madam,
I/We have availed Home Loan from SBI as per the particulars furnished below. I/We
need funds for the purpose of ___________________. I/We, therefore, request you to
sanction personal loan of Rs._______________(Rs. ) under
SBI Home Plus scheme. I/We hereby undertake that the funds raised through this
loan will not be used by me/us for speculative purposes.
i SBI Home Loan account number
ii Savings Bank / Current Account Number
iii Salary account is maintained with SBI Yes / No
iv Loan required by me/us under SBI Home Rs.
Plus (Rupees
(Minimum Rs.25000/- , Maximum Rs. 10 only)

Lacs)
v Type of facility for SBI Home Plus Term Loan/Overdraft
vi Indicate whether willing to extend existing
mortgage created for securing Home Loan to
cover loan under this application.
vii Loan repayment period in months
(Maximum 120 months),
viii Moratorium required (i.e. period during
which I/We shall service only the interest
applied to the account )
(Max.12 months)
ix Details of income
Net Annual Present gross Present Present net
Income during monthly income statutory monthly
Applicant
the previous (Rs.) deductions income (NMI)

FY per month (Rs.)
No.
(Rs.) (Rs.)
1
2
3
4
Total
x. EMI obligations towards existing loans, if any.
Declaration
1. I / We declare that all the particulars and information given in the application form
are true, correct and complete and that they shall form the basis of any loan, State
Bank of India, decides to grant me/us.
2. I/We advise change in my /our occupation/employment/residential address as
enclosed. I/We undertake to inform SBI regarding any further changes, and to
provide any information that the Bank may require.
3. I/We confirm that I/ We do not have any other repayment liability towards any
bank/lender other than that mentioned above. I / We confirm that if I /we avail of
any credit facilities with any other bank in future, I/ we will furnish the details to
State Bank of India immediately.
4. I/ We authorise the bank to credit all sums received by the bank or standing to the
credit in my /our name jointly or severally to the loan account, if necessary. I/We
confirm that the funds will be used for stated purpose and will not be used for
speculative purpose.
5.. I/We also understand that the sanction of the loan is subject to the execution of
documents as per the Bank’s requirements. I/We shall repay the loan together with
interest as per the repayment programme advised by the Bank
6. I /We agree that the Bank has a right to make such enquiries about me/us as it
thinks fit though its employees/ representatives authorized to make such enquiries..
7. I /We further confirm and give my/ our express consent to State Bank of India for
disclosing information about this loan to the Credit Information Bureau of India
(CIBIL ) and other institutions approved by the Government of India / Reserve Bank
of India.

1.__________________________ 2. _________________________
Name-( ) Name - (
)
3.__________________________ 4._________________________
Name- ( ) Name- (
)
Place -
Date -
SBI-Home Plus
(Format for advising change in the status by the Customer)
To,
State Bank of India
_______________ branch.
Dear Sir/Madam,
Home Loan Account Number :
_______________________________________________.
Please arrange to update your records pertaining to my/our account(s) mentioned
above with the latest status furnished as under –
1 Residential
Address
2 Telephone
number
3 Occupation
4 Employment
5 Income
6 Assets
7 Liabilities
8 Any other,
(please specify)
Yours faithfully,
Account holder(s)
Name(s) –
Place –
Date -
___________________________________________________________________________
__
For Office Use
(i) Signature(s) verified with that/those on record.
2. Change(s) incorporated in Customer Information File.
(Authorized Official)
Annexure - B
SBI Home Plus – Specimen Appraisal Form
Applica Name of the applicant(s)

nt
number
1
2
3
4
(Note- All the co-borrowers of the existing Home Loan must join as borrowers)
ii) Date of application (dd/mm/yyyy) –
iii) Amount of loan, requested by the borrowers – Rs. _______________
iv) Details of existing Home Loan account -
a Account number
b Date of sanction
c Type of facility Term Loan / Overdraft
d Interest rate type Floating /Fixed
e Original loan tenure, (in number of
months)
f Remaining loan tenure , in number of
months
g Sanctioned amount
h Present outstanding loan balance in
case of SBI Home Loan availed as Term
Loan (or Drawing Power in case of SBI
Maxgain)
i Possession certificate obtained Yes/No (If No, Reject)
v) Repayment record of existing Home Loan
a Date of commencement of EMI
b Amount of EMI, Rs.
c Number of EMIs that have fallen due
till date (Should be minimum 12 )
d Number of EMIs paid till date
e Number of due EMIs outstanding as If more than 0, reject
on date
(c)-(d)
vi) Repayment record of other loans (if applicable)
Nature of loan Limit (Rs.) DP (Rs.) Outstanding Irregularity
I II III IV V
a
b
(If any loan is irregular because of default in stipulated monthly repayment , loan
may be rejected.)
vii) Proposed outstanding under SBI Home Plus
a Outstanding amount in existing SBI Rs.
Home Plus account, if any. (Maximum
two SBI Home Plus allowed to run
simultaneously)
b Date of sanction of last loan under SBI
Home Plus
c Gap since sanction of last loan under SBI (If less than 2
Home Plus years, reject.)
d Amount of this proposal Rs.
e Proposed outstanding under SBI Home Rs. (Should not
Plus (a+d) exceed Rs.10 Lac)
viii) Loan eligibility on the basis of property value -

a Valuation done by If loan amount is upto Rs.2 Lac,
Internal assessment
If loan amount is more than Rs.2
Lac,
Name of the external valuer
engaged for valuation of property :
_______________
b Date of valuation report /Internal

assessment
c Year of construction of building
d Present age of the building, (in number of
years)
e Remaining expected life of the building
under normal circumstances
f Present valuation, (Rs.)
g Area of the house , (sq.ft.)
h Rate per sqare foot as per the valuation
report
i Fair value of the property considered for
this proposal, by the recommending
official. (Rs.)
j 75% of the fair property value in (i) above
k Total of DP/outstanding of loans availed
against the same property .( DP or
outstanding whichever is more should be
considered )
l Eligible loan amount (j-k) based on
property value
m Whether all the taxes and dues are paid Yes/No.
If all the taxes and society dues are
not paid proposal may not be
entertained.
ix)
a Security type ** Extension of Existing EM or Bank’s
lien on the Title Deeds and Right of
Set-off
** Strike off whichever is not
applicable
b Loan tenor _________ months
If EM is extended, max. 10 years,
otherwise loan tenure should not
exceed remaining tenor of Home Loan
or 10 years whichever is lower.
c Moratorium (if any) _________ months
d No. of EMIs payable (b-c)
x) Loan eligibility based on EMI/NMI ratio

a Present net monthly income
(excluding EMI repayment
obligations)
b Total amount of EMIs being paid
presently,
c Total of present amount of EMIs that
are proposed to be closed by the
borrower out of this loan
d Net of existing amount of EMIs
considered for loan calculation (b-c)
e Is salary account maintained with us Yes/No
f Whether this loan is required by the Term Loan / Overdraft
borrower as Term Loan or as
Overdraft
g Applicable Rate of Interest ______above Base Rate i.e ______% p.a.
h EMI per Rs.One Lac as per the
applicable interest rate in ‘g’ above for
the No. of EMIs payable for this loan.
i Maximum permissible EMI that can If Net Annual Income is less than Rs.10
paid out of present net monthly Lac, then 60% of Net Monthly Income.
income, as in ‘a’. If Net Annual Income is Rs.10 Lacs or
above then 70% of Net Monthly
Income.
j Available portion of income for
meeting EMI of this loan , ( i-d)
k Loan eligibility as per the stipulated
EMI/NMI ratio. Rs. (j x 100000/h)
xi) Recommended loan amount –

(Lowest among iii, viii-l, and xi-k above)
(Min.Rs.25000, Max.Rs.10 Lac)
xii) Documents evidencing change in the status of the customer (e.g. Address,
Telephone Number, Income, Repayment Obligation ) have been verified.
xiii) Pre-sanction inspection report - Adverse features found / not found.
(If found write comments on risks involved and risk mitigation measures. )
xiv) Documentation – (List out the documents to be obtained)

A) Arrangement letter
B) Memorandum of Loan Agreement For Personal Loan under
SBI Home Plus scheme
C) _____________________________
D) _____________________________
xv) Processing fee -
xvi) Total indebtedness including this proposal –
Recommending Official
Name –
Designation
Date-
Annexure-C
Arrangement Letter – SBI Home Plus
From ,
....................................... 1).....................................................
2).....................................................
3)………………………………….
4)…………………………………..
Ref. No. Date :
Dear Sir(s)/Madam,
Personal Segment Advances :

SBI Home Plus Loan : Rs______________
With reference to your application dt…….. for PERSONAL LOAN under SBI HOME
PLUS scheme, we hereby sanction you a SBI Home Plus limit of
Rs............................(Rupees...............................................................only) on the following
2. Purpose
The loan is sanctioned to you for the purpose stated in your application. Please
note that the loan amount should not be used for speculative purposes.
3. Facility type : Term Loan / Overdraft
(Please strike off whichever is not applicable)
4. Rate of Interest :
Floating Rate of Interest : -
Interest on the loan will be charged at ........% p.a. above Base Rate which is
currently ..................% p.a. (current effective rate being ..........% p.a.) with
monthly rests. The rate of interest is subject to revision from time to time due
to (i) changes in Base Rate or (ii) revision even without change in Base Rate and
you shall be deemed to have notice of changes in the rate of interest whenever
the changes in Base Rate or increase in interest rates where there is no change
in Base Rate are either displayed on the Notice Board of the Branch or published
in news papers or made through entries of the interest rate charged in the
passbook/statement of account furnished to you and you are liable to pay such
revised rate of interest. The Bank has the option to reduce or increase the EMI
or extend the repayment period or both consequent upon revision in interest
rate. In the event of a default in payment or any irregularity in the account, the
Enhanced rate of interest @ 2% p.a. on the entire outstandings for the period of
default over and above the applicable rate will be charged if the Equated
Monthly Instalment (EMI) remains unpaid for a period of 30 days from the due
date, for any reason, including a bounced cheque. Besides the Bank shall also
charge a penalty, the rate of which shall be at the discretion of the Bank , for
every bounced cheque for any reason whatsoever in addition to the enhanced
rate of interest as applicable (present rate – Rs.250/- for every bounced cheque).
5. Processing fee: _______________________

6. Repayment :
(b) Total loan tenure will be ________ months i.e.(A), from the date of document
execution by you.
(ii) As requested by you in your application, moratorium period of ____ months

from the date of execution of loan documents i.e.(B) has been sanctioned. You
will be required to service interest applied every month within 7 days of
application of interest during the moratorium period.
(iii) The loan is to be repaid in ________, i.e. (A) –(B) Equated Monthly
Instalment of Rs_________ commencing from one month after completion of
moratorium on or before 7th day of every month.
In case of overdraft type of facility, drawing power in the overdraft account will
be reduced in accordance with the stipulated repayment schedule, and you will
be required to keep your drawings within the prevailing drawing power.
In case of Term Loan your liability to the bank will be extinguished only when
the outstanding in the loan account becomes Nil, on payment of residual
amount, if any. In case of overdraft facility, your liability to the Bank will
continue till the loan account is closed.
7. Pre-closure charges:
If the loan is pre-closed from own resources for which proof is submitted by the
borrower, pre-payment penalty shall not be leviedirrespective of the period for
which the account has run. In other cases, where such proof is not produced by
the borrowers, 2% penalty on the amount prepaid in excess of normal EMI dues
should be levied in case of pre-closure of Home Loans within 3 years from the
date of commencement of repayment.
.
8. Security* :
g) (a) Extension of mortgage of the land and building/flat situated at

__________________________________________ valued at
a) Extension of mortgage of the land and building/flat situated at

__________________________ valued at Rs.________________ belonging
to Shri/Smt./Kum.__________________________S/o / W/o / D/o
(Guarantor) ____________________________________ and
Or
h) Cases where existing mortgage is not extended - The title deeds
deposited with the Bank as security for the Home Loan will
continue to be deposited with the Bank till liquidation of loan
under this letter. Your liability to the Bank under this loan facility
should be fully extinguished prior to closure of Home Loan
availed by you from the Bank .
(*Strike-off the clause which is not applicable)
9. In the event of the Bank proceeding against the house which was offered as
security for Home Loan under SARFAESI act, the Bank shall be at liberty to
exercise its right of set off in respect of the surplus sale proceeds, if any, for the
amount due under the loan facility offered under this letter.
10. Insurance :
fire, flood, etc. in the joint names of the Bank and the borrower.
11. Inspection :

All legal and other taxes, levies and expenses, like solicitor’s and lawyer’s fees,
valuer’s fees, insurance premium, stamp duty, registration charges and other
incidental expenses incurred in connection with the loan and if levied in future
by State/Central Government/other Statutory Authority shall be borne by you.
13. Disbursement :
a) No further charge has been created on property mortgaged to the Bank
and a valid extension of mortgage (equitable or registered if equitable
mortgage is not possible) is created in favour of the Bank for this loan.
• All the security documents prescribed have been executed by you/co-
applicant (s)/guarantor(s).
• The loan will be disbursed as under *
(*(Strike off whichever is not applicable)
Term Loan : Term loan account in your name will be debited and the
amount so debited will be credited to Savings
Bank/Current account as per your instructions.
Overdraft : Drawings through cheques / ATM-cum-Debit Card
within the drawing power.
14. Please arrange to return a copy of this letter duly signed by all the applicants and
guarantor(s) in token of acceptance of all the terms and conditions advised above.
Yours faithfully,

out in this letter.
Borrower(s)
Date
Abovementioned terms and conditions of the loan are accepted by me/us as

guarantor(s).
Guarantor(s)
Date
Annexure- D
PERSONAL LOAN UNDER SBI HOME PLUS SCHEME )
Stamp Act of the respective states and not be attested)
To,
.......................... Branch
DATE :
Loan Agreement
the request, of the person(s) listed below under the head Name(s) of the borrower(s)
(hereinafter, called “the Borrower(s)” which expression shall include his/her
respective heirs, executors, administrators and assigns) granted the Borrower(s) a
Personal Loan limit mentioned against the head Loan amount under the scheme SBI
Home Plus for the purpose stated below ((hereinafter called “the loan”) , it is agreed
on the basis of details mentioned below
20. Name(s) of the borrower(s)
Applicant Name in full Father’s/Husband’s Age Residential
No. name in full address
i
ii
Borrower(s) address for receiving notices under this agreement –

(a) Postal Address – ___________________ (b) Fax No with area code –
_____________
___________________
__________________ (c) E-mail address -
____________________
_________________________
PIN Code _ _ _ _ _ _
(ii) Purpose of Loan - _________________
(iii) Loan amount - Rs._________________, (Rupees

_______________________________)
(iv) Type of facility – Overdraft /Term Loan (Strike off whichever is not applicable)
(v) Loan Tenor (A)- _____________ months. (vi) Moratorium (B) ____________ months.
(vii) Number of Equated Monthly Instalments (EMIs) (A-B) - ________
(viii) Amount of each EMI – Rs._____________
(ix) Interest rate* – Floating interest rate , @ ........% p.a. above Base Rate which is
currently .............% p.a. (current effective rate being ..........% p.a.) with monthly rests.
(* Subject to revision as mentioned elsewhere in this document).
(x) Date of deposit of Title Deeds by the borrower(s) with the Bank for securing Home
Loan availed - ____________________
(xi) Description of property mortgaged by the borrower(s) to the Bank by depositing
Title Deeds mentioned above -
Flat / House No.
Plot No.
Street Name
Name of the area
City
PIN Code
/Connection details
Carpet area, Sq. Ft
Bounded by
On the East
On the West
On the North
On the South
2. In consideration of the grant of the said Loan and continuance of the said facility for
such time as the Bank may deem fit, I/we, “the Borrower(s)”do hereby irrevocably
and unconditionally agree and undertake , so as to bind myself/ourselves, my/our
heirs, executors, administrators, estates, assigns and effects as follows, viz.
(i) The Borrower(s) undertake to keep deposited, the title deeds pertaining to
the property described above deposited by him/her/them with the Bank
with the purpose and intention of creation of Mortgage in favour of the Bank
for securing Home Loan availed by him/her/them from the Bank for
funding acquisition of the said property by him/her/them during the
currency of loan availed by him/her/them under SBI Home Plus scheme
under this agreement,
(ii) The Borrower(s) undertake that he/she/they will not sell assign,
mortgage, charge or in any way encumber or alienate the said
flat/house/land property described above or any part thereof/consumer
durables/furnishings so long as he/she/they are indebted to the Bank in
the said loan account without prior permission of the Bank in writing, duly
signed by the Competent Officer. Competent Officer for this purpose will
be the Head of the branch/office of the Bank where my/our Home Loan/
Home Plus is maintained.
(iii) The Borrower(s) undertake to obtain prior No Objection Certificate from

the Bank before letting out / giving on leave and licence the said property
described above.
(iv) The disbursement of the amount of the loan shall be at the Bank’s absolute
discretion. The loan will be disbursed as under -
In case where the facility type is Term Loan : Term loan account in the
Borrower(s)’ name will be debited and the amount so debited will be credited
to Savings Bank/Current account of as per the Borrower(s)’ instructions.
In case where the facility type is Overdraft : Drawing Limit will be made
available by the Bank in the designated current account of the Borrower(s)
maintained with the Bank. The Borrower(s) will be allowed to draw, through
cheques/ATM-cum-Debit Card/Other debit instruments authorized by the
Reserve Bank of India, from the account upto the Drawing Limit or the
Drawing Power whichever is lower. Drawing Power will be calculated after
deducting stipulated repayment of the part of the principle amount at
stipulated intervals.
(v) Total loan tenor (A) will be as mentioned above, from the date of document
execution by the Borrower(s) including a moratorium period(B) as
mentioned above. The Loan is to be repaid in Equated Monthly Installment
(EMIs) as mentioned above commencing from one month after completion
of moratorium, on or before 7th day of every month. The equated monthly
installments also include interest component.
In case of overdraft type of facility, drawing power in the overdraft account will
be reduced in accordance with the stipulated repayment schedule, and the
Borrowers will keep the drawings within the prevailing drawing power.
In case of Term Loan, the Borrower(s)’ liability to the Bank will be extinguished
only when the outstanding in the loan account becomes Nil, on payment of
residual amount, if any. In case of overdraft facility , the Borrower’s liability to
the Bank will continue till the loan account is closed.
(vi) Term Loans under the scheme may be prepaid. A prepayment penalty of
1% will be levied by the Bank on the amount prepaid. However, in the
case of both the Home Loan and the Term Loan being prepaid
simultaneously from own resources other than borrowings, no
prepayment penalty will be levied. Proof relating to own resources will be
required to be shown by the Borrower(s) to the Bank.
(vii) Interest will be charged by the Bank on the outstanding debit balance in
the Borrower(s)’ loan account at the rate of interest mentioned above.
The rate of interest is subject to revision from time to time due to (i) changes in
Base Rate or (ii) revision even without change in Base Rate and the Borrower
shall be deemed to have notice of changes in the rate of interest whenever the
changes in Base Rate or increase in interest rates where there is no change in Base
Rate are either displayed on the Notice Board of the Branch of the Bank or
published in news papers or made through entries of the interest rate charged in
the passbook/statement of account furnished by the Bank to the Borrower and
the Borrower(s) is/ are liable to pay such revised rate of interest.
reserves the right to levy a higher rate of interest as it deems fit. Enhanced rate
of interest @ 2% p.a. on the entire outstanding for the period of default over and
above the applicable rate will be charged if the Equated Monthly Instalment
(EMI) remains unpaid for a period of 30 days from the due date, for any reason,
including a bounced cheque. Besides the Bank shall also charge a penalty, the
rate of which shall be at the discretion of the Bank , for every bounced cheque for
any reason whatsoever in addition to the enhanced rate of interest as applicable
(present rate – Rs.250/- for every bounced cheque).
h) The Borrower(s) agree to service pre-EMI interest applied every month within 7
days of application of interest during the moratorium period.
i) The Borrower(s) declare and confirm that the amount of the loan or the balance
then outstanding shall become payable at once in case of death of anyone of the
Borrowers. In case of death, the Bank may, at its discretion, continue the loan
provided sufficient collateral security is furnished by the legal heirs of the
deceased borrower/surviving borrower(s) or some satisfactory arrangement for
repayment acceptable to the Bank has been made by the Borrower(s)’ legal
heirs/surviving borrower(s).
j) The Borrower(s) shall arrange for the payment of the equated monthly
instalments from my/our monthly salary or in whatever manner deemed fit *
or by debit on the due dates from the Current /Savings Bank account with
Branch/or any other Branch where he/she/they may hold the account singly or
jointly and to appropriate the same in repayment of the said loan and interest.
The Borrower(s) shall execute in favour of the Bank a letter of authority,
addressed to his/her/their employers to recover and pay to the Bank the
equated monthly instalment from his/her/their salary every month*.
k) On demand the Borrower(s) agree to deliver to the Bank post-dated cheques /
debit authorizations/ any other money transfer instrument authorized by the
Reserve Bank of India and acceptable to the Bank hereinafter referred to as
Cheques) for payment of monthly instalments and warrant that the cheques will
be honoured on first presentation. Any non-presentation of a cheque due to any
reason will not affect the Borrower(s)’ liability to pay the monthly instalments or
any other sum. The Borrower(s) agree to forthwith replace the cheques/issue
fresh cheques, if required by the Bank. The Borrower(s) shall not be entitled to
call upon the Bank to refrain from presenting any cheque for payment and if
he/she/they do so, the Bank shall nevertheless be entitled to present the cheque
for payment and in the event of dishonour the provisions under the Negotiable
Instruments Act, shall apply.
l) The Borrower(s) declare and confirm that on his/her/their retirement, the
outstanding amount of the loan sanctioned to him/her/them will become
repayable at once. The Bank may, at its discretion, continue the loan provided
satisfactory arrangement for repayment, acceptable to the Bank has been made
by the Borrower(s).
m) In the event of cessation of Borrower(s)’ business/service with his/her/their
employers by way of resignation or otherwise (except as a result of death or
retirement), the Borrower(s) undertake to repay to the Bank forthwith on demand
the balance principal amount of the loan, or the balances then outstanding
whichever is higher.
n) In the event of the Borrower(s)’ ceasing to be in business/service of
his/her/their employer whether by retirement, resignation, death or by
operation of law or for any other reason or cause whatsoever and howsoever the
Bank shall be entitled at its discretion, to write to the Borrower(s)’ employers to
appropriate and set off (i) any amount which may then be payable by the
employers to the Borrower(s) whether by way of salary, allowances, bonus, other
remuneration or any payment (whether ex-gratia or otherwise) whatsoever and
(ii) any amount that may be standing to the credit of any account which the
Borrower(s) may have with the employers or with the Bank, either singly or
jointly, towards repayment of the balance that may be then remaining due and
payable by the Borrower(s) in his/her/their said loan account together with
interest thereon at the applicable rates upto the date of such repayment. Any
such appropriation made by the Bank or Borrower(s)’ employers shall be
conclusive and binding on the Borrower(s) and his/her/their estate both in and
out of court. In any event borrower(s)’ liability to make repayment of the entire
dues immediately shall remain valid till the entire amount with applicable
interest as up to the date of payment has been realised by the Bank whether by
way of recovery from the borrower(s)’ employer or otherwise.
o) The Borrower(s) undertake to maintain the flat/house in good tenantable repair
and condition at his/her/their cost at all times so long as he/she/they is/are
indebted to the Bank and that the borrower(s) shall ensure that the Bank’s
security is not in any way jeopardised. The borrower(s) we shall duly and
punctually pay the charges, if any, payable to the Co-operative Housing
charges, rates, cesses etc. from time to time payable by him/her/them in respect
of the flat/house/land property described above. The Bank shall be at liberty to
inspect the flat/house/land at any reasonable time and the Borrower(s) shall
furnish all such information/particulars whatsoever as and when called upon to
do so by the Bank .The borrower(s) shall provide the required no-objection
consent for creating a charge on the property secured for the Loan, from the
Society/Condominium or any other permissions by any authority necessary for
creating the security in favour of the Bank.
p) The borrower(s) shall at his/her/their cost insure and keep insured in the joint
names of himself/herself/themselves and the Bank the property described above
at all times against fire, flood, cyclone, typhoon, lightning, explosion, riot, strike,
earthquake risks and other acts of God for such other risks for its full market
value as desired by the Bank from time to time and shall endeavour to get the
building in which his/her/their flat is situated insured against fire, flood,
cyclone, typhoon, lightning, explosion, riot, strike, earthquake, risks and other
acts of God at all times by the Co-operative housing society/apartment
owner/association or any other body under whose control the building is vested.
The borrower(s) shall deliver copies of the insurance policies, cover notes,
premium receipts, etc., to the Bank . If the borrower(s) fail to effect such
my/our accounts with the Bank. The borrower(s) expressly agree and declare
that the Bank shall be entitled to adjust, settle, compromise or refer to arbitration
any dispute between the insurance company and the insured arising from or
under or in connection with any such policy or policies of insurance and such
arbitration shall be valid and binding on him/her/them. The borrower(s) further
agree that the Bank shall have a right to receive all moneys payable under any
such policy or under any claim made thereunder and to give a valid receipt
therefor and that the amount so received shall be credited to his/her/their loan
account and the borrower(s) will not be entitled to raise any question that a larger
sum might or ought to have been received or to dispute his/her/their liability
for the balance remaining due on such account after such credit.
q) In the event of the Bank proceeding against the house property described above
which was offered as security for Home Loan under SARFAESI act, the Bank
shall be at liberty to exercise its right of set off in respect of the surplus sale
proceeds, if any, for the amount due under SBI Home Plus loan.
r) The borrower(s) agree and declare that notwithstanding anything contained
herein or in any other security documents the entire amount of the loan or the
balances then due shall, if so decided by the Bank, become forthwith due and
payable by him/her/them to the Bank, upon the happening of any of the
following events and the Bank shall be entitled to enforce its dues and security.
iv) entering into any arrangement or composition with his/her/their creditors or
of the borrower(s)’ property;
vi) a receiver being appointed in respect of the whole or any part of the borrower(s)
property;
affect in any manner the borrower(s)’ capacity to repay the amount due under
the loan.
decision of the Bank shall be conclusive and binding on the borrower(s).
s) The borrower(s) also agree that the Bank shall also be entitled to transfer loan
account to any of the branches of the Bank after giving due notice to
him/her/them.
t) The borrower(s) shall abide by the terms and conditions of the sanction of the loan
to him/her/them as mentioned in the arrangement letter/sanction letter which
forms part of this agreement and also to the rules for such loans which are now
in force and also those which may be altered, revised, amended, added from
time to time by the Bank/the Reserve Bank of India/Central Government/State
Government.
10 The undertakings, authority and agreements herein contained shall be
irrevocable so long as the borrower(s) continue to be liable to the Bank in the
said loan account.
11 The borrower(s) hereby further agree that as precondition of the loan/ advance
given to him/her/them by the Bank, that in case of default in repayment of the
loan/advances or in the repayment of the interest thereon or any of the agreed
installment of the loan on due date/s, the Bank and/or the Reserve Bank of
India will have an unqualified right to disclose or publish his/her/their
name(s), details and photograph(s) as defaulter in such manner and through
such medium as the Bank or Reserve Bank of India in their absolute discretion
may think fit.
12 The borrower(s) further agree that the Bank is at liberty to disclose/share

his/her/their Credit information to/with Information Company formed
under the Credit Information Company (Regulation), 2005, as to the loans
granted to me/us and the nature of the securities given by me/ us, the
guarantees furnished to secure the said loans whether fund based or non-fund
based, his/her/their creditworthiness and any other manner which the RBI
may consider necessary for inclusion in the Credit Information to be collected
and maintained by Credit Information Companies and the Bank is not liable in
any manner to him/her/them for providing the information as aforesaid to the
Information Company.
13 The borrower(s) agree that the Bank has absolute right to assign this agreement
in favour of any person including securitisation company or reconstruction
company under the SARFAESI Act and on such assignment, The borrower(s)
will be liable to such assignee as if assignee is the Bank/lender and assignee
will have all rights against the borrower(s) and as well as overall properties
either given as security or otherwise to recover all debts/liabilities payable by
the borrowers under this agreement.
14 The borrower(s) declare that he/she/them have understood all the terms and
conditions for the sanction of this loan and agree to abide by the same and also
by the rules and regulations which may be issued by the Bank in future from
time to time and in the event of his/her/their failing to do so, the Bank will
have a right to recall the advance without prejudice to the Bank’s right to take
such appropriate action as the Bank may deem it fit and proper.
POWER OF ATTORNEY
The Borrower(s) irrevocably constitutes and appoints the Bank to be the
on behalf of the Borrower(s) and where the Borrower(s) is /are more than one
individual jointly and severally, all or any of the following acts, deeds and
things, that is to say:
(i) To create extension of the existing mortgage to secure the outstanding loan
under this agreement together with interest and costs debited from time to
time.
(ii) To sign and register any document, deeds, form, contract, agreement, transfer,
(iii) To represent, appear, plead and compromise on behalf of the Borrower(s)
before any Govt. authority or local authority, court, tribunal, whatsoever.
(iv) To demand, claim and receive any money payable to borrower(s) from
anybody else.
(v) To pay any tax, charges, premia, settle or compromise such disputes etc.
whatsoever on behalf of the borrower(s).
(vi) To open, close and operate any accounts with banks or institutions whatsoever.
(vii) To attend and represent the Borrower(s) before any authority or tribunal and
for that purpose to sign execute and deliver all such documents and make all
such declaration as may be necessary;
(viii) Generally to act in the premises as fully and effectually with all intents and
purposes and to do all things as are necessary and which the Borrower(s)
would do if personally present;
(ix) For all and any of the purposes aforesaid to appoint a substitute or substitutes.
The Borrower(s) hereby ratifies and confirms all the acts, things, deeds
performed or to be performed by the Bank or its nominees or substitutes in
not be determined or affected by the fact of the Borrower(s) acting personally or
The powers vested in the Bank shall be irrevocable and subsists in favour of
the Bank till all the dues of the Borrower(s) to the Bank are fully satisfied.
GENERAL PROVISIONS
Variation
Severability
herein.
Force Majeure
the reasonable control of the Affected Party. In such event, the Affected Party shall
give written notice of suspension as soon as reasonably possible to the other parties
(for the time being) to this Agreement stating the date and extent of such
suspension and the cause and likely duration thereof. If within 48 (forty eight)
hours from the receipt of such notice, a Party receiving the notice requests of a
meeting of the Parties (for the time being) to this Agreement, then such Parties
shall forthwith and in any event within 14 (fourteen) Business Days meet and
discuss the nature and likely duration of the circumstances and the extent to which
performance of the obligations of the Affected party shall be prevented or hindered
and what action may be taken to ameliorate or remedy the position. Such Party
shall take all reasonable steps within 30 (thirty) Business Days of the force majeure
event unless the parties agree to an extension of the said period to ameliorate or
remedy the position and shall communicate the same to the other Party. Without
prejudice to the foregoing generality the Affected Party shall not unreasonably
withhold its consent to any action suggested by any of such other Parties. For the
purposes of this Section, a force majeure event shall include:
6 acts of God, including without limitation fire, storms, floods, earthquake or
lightning.
7 war, hostilities, terrorist acts, riots, civil commotion or disturbances change in
Deed, embargoes, actions by a government, Central or State in India or overseas,
or any agency thereof, sabotage, explosions;
8 strikes, lockouts or other concerted industrial action; or
9 any other acts, occurrences, events or circumstances beyond the reasonable control
of the Party affected.
Notices
under, or in connection with, this Agreement shall be made in writing and
signed by or on behalf of the Party giving it. It shall be served by letter of
facsimile transmission (save or otherwise provided herein) and shall be
deemed to be duly given or made when delivered (in case of personal delivery),
at the time of transmission (in the case of facsimile transmission, provided that
the sender has received a receipt indicating proper transmission and a hard
copy of such notice or communication is forthwith sent by prepaid post to the
relevant address set out below) or five days after being dispatched in post,
postage prepaid, by the most efficient form of mail available and by registered
mail if available (in the case of a letter) to such party at its address or facsimile
number furnished above in this document, or such other address or facsimile
number as such Party may hereafter specify for such purpose to the other
Parties hereto by notice in writing.
over electronic mail and there are risks associated with the use of electronic
mail, which can include the risk of interception, breach of confidentiality,
alteration, loss or a delay in transmission, and that information sent by this
means may be susceptible to forgery or distortion and agree to accept the risks
of distribution by electronic mail.
Indemnification
The Borrower(s) hereto indemnifies and agrees to hold the Bank harmless from
imposed upon or incurred by the Bank by reason of or resulting from any
breach or inaccuracy of any representation, warranty or covenant set forth in
this Agreement and / or any breach of any provisions of this Agreement by the
Borrower(s). The indemnification rights under this clause are independent of,
and in addition to, such rights and remedies, the Bank may have at law or in
equity or otherwise, including the right to seek specific performance, rescission,
restitution or other injunctive relief, none of which rights or remedies shall be
affected or diminished thereby.

Shri/Smt./Kum…………………………………
Shri/Smt.Kum…………………………………..

Shri/Smt………………………………
Chief Manager/ Branch Manager……………………….. (Signature)
Branch, an authorized officer of State Bank of India
Home Loan to Businessmen
1 Eligibility Businessmen (non-salaried customers),

whose businesses have been making profit
continuously over last three years.
Their units should have paid all the
government dues including income tax, sales
tax/VAT, electricity bills, customs/excise
etc. upto the previous balance sheet date.@
2 Income considered for Higher of the following
loan amount (i) Income as per latest IT return +
Depreciation claimed.*
(ii) 5% of annual sales revenue as per
latest audited balance sheet.*
*In case of partnership firms, depreciation
and sales revenue can be reckoned in the
profit sharing ratio.
3 Minimum loan amount Rs.25 Lacs
4 Minimum Margin * 30%
5 Interest rate * As per card rates or applicable festival
season/campaign rates subject to floor rate
as mentioned in Part-II, Annexure- HL-AJ
6 Type of facility * Term Loan. (Max Gain in the form of

overdraft facility not permitted)
Other criteria for loan eligibility would be the same as that in case of SBI Home
Loan.
@ Businessmen ( non-salaried class of customers) whose Home Loan eligibility

is calculated on the basis of Income Tax returns would continue to be eligible to
avail Home Loan under the existing Home Loan scheme and the norms like
margin, minimum loan amount etc. applicable to therein would be applicable in
such cases as per the existing Home Loan scheme.
* Higher margin and other stipulations would be applicable only when loan
amount eligibility is worked out on the basis of Annual Sales Revenue instead
of I.T. Returns.
This scheme is applicable to all centres covered by RACPCs.
FREE PERSONAL ACCIDENT INSURANCE COVER - SALIENT
FEATURES
i) OBJECTIVE
To provide Personal Accident Insurance Protection to all our Home and Car
Loan borrowers.
ii) PERIOD OF COVER
The insurance cover is valid for a period of one year from 2nd July 2012 subject
to renewal thereof.
iii) SCOPE OF COVER
The insurance shall cover the death (only) of the borrower due to accident/
resultant of any accident anywhere in the world, during the period of insurance
in force subject to terms and conditions mentioned in the policy.. The Insurance
Company shall pay to the Bank (for credit to the account of the person insured)
the sum insured if any of the insured persons shall sustain any bodily injury
resulting solely directly from accident caused by external, violent and visible
means and if such injury shall within twelve calendar months of its occurrence
by the sole and direct cause of the death of the insured person, subject to the
exclusions mentioned hereunder.
General Exclusions:
The Company will not be liable under the Policy in respect of loss or damage due
to –
1. Any pre-existing disability, condition or any complication arising from it; or
2. Suicide, attempted suicide (whether sane or insane) or intentionally self-

inflicted injury or illness, or sexually transmitted conditions, mental or nervous
disorder, anxiety, stress or depression, Acquired Immune Deficiency
Syndrome (AIDS), Human Immune deficiency Virus (HIV) infection; or
3. Serving in any branch of the Military or Armed Forces of any country during
war or war like situations; or
4. Use/abuse of drugs, alcohol, or other intoxicants or hallucinogens unless

properly prescribed by a physician and taken as prescribed; or
5. Participation in an actual or attempted felony, riot, crime, misdemeanour, or
civil commotion or.
6. Operating or learning to operate any aircraft, or performing duties as a member
of the crew on any aircraft apart from a Scheduled Airline; or whilst engaged
in aviation or ballooning, or whilst mounting into, dismounting from or
travelling in any balloon or aircraft other than as a passenger (fare paying or
otherwise) in any duly licensed standard type of aircraft anywhere in the
world.
7. Any loss arising out of War, civil war, invasion, insurrection, revolution, act of
foreign enemy, hostilities (whether War be declared or not), rebellion, mutiny,
use of military power or usurpation of government or military power; or
8. Payment of compensation in case of death of or bodily injury to the Insured

person from Nuclear damage caused by, contributed to, by or arising from
ionising radiation or contamination by radioactivity from:
(i) any nuclear fuel or from any nuclear waste; or
(ii) from the combustion of nuclear fuel (including any self-sustaining
process of nuclear fission);
(iii) nuclear weapons material;
(iv) nuclear equipment or any part of that equipment; or
9. The dispersal or application of pathogenic or poisonous biological or chemical

materials; The release of pathogenic or poisonous biological or chemical
materials, or Congenital anomalies or any complications or conditions arising
there from; or
10. Participation in winter sports, skydiving/parachuting, hand gliding, bungee

jumping, scuba diving, ballooning, mountain climbing (where ropes or guides
are customarily used), riding or driving in races or rallies using a motorized
vehicle or bicycle, caving or pot-holing, hunting or equestrian activities, skin
diving or other underwater activity, rafting or canoeing involving white water
rapids, yachting or boating outside coastal waters (2 Nautical miles),
participation in any Professional Sports, any bodily contact sport or/and any
other hazardous or potentially dangerous sport for which one is untrained.
11. Death or disablement resulting directly or indirectly, contributed or

aggravated or prolonged by childbirth or from pregnancy, or
12. For any loss to which a contributing cause was one’s actual or attempted
commission, or wilful participation in, an illegal act or any violation or
attempted violation of the law or resistance to arrest or insured person
committing any breach of law with criminal intent
A. SUM INSURED UNDER THE POLICY FOR EACH BORROWER
Sum insured under the policy for each borrower shall be the total
outstanding principal loan amount including the interest thereof as on the
date of accident or Rs. 50 lacs whichever is less. Hereinafter the term sum
insured shall denote the total outstanding loan amount including interest
thereof as on date of accident.
The sum insured under the policy being total outstanding principal loan
amount including the interest thereof (subject to maximum of Rs.50 lacs) of the
loan accounts(s) of the loanee, it is hereby agreed that in the case of loans being
under joint names with two persons, such as husband and wife, for each of the
borrower, the sum insured shall be 50% for husband and 50% for wife, of the
total outstanding loan amount with the interests thereof, with both persons
covered. Similarly in case of loans with more than two persons as joint
borrowers, the sum insured of the total outstanding loan amount with interest
thereof will by divided amongst all of them in equal proportion. The liability
of the Insurance Company shall be limited to the equal proportion of the sum
insured of the deceased borrower, subject to the following:
ii. Where the total outstanding loan amount for a joint account with two
persons is say Rs.60 lacs as on date of death of one of the loanees, the insurance
company’s liability shall be 50% of Rs. 50 lacs, i.e. Rs.25 lacs.
iii. The Insurance Company’s liability shall be restricted to the extant of

outstanding loan amount with interest thereof, as on the date of accident,
subject to maximum of initial loan amount sanctioned.
iv. If any defaulted payment of monthly installment by the loanee, while

he is alive, adds up into the outstanding loan, the claim shall be reduced to the
extent of such defaulted amount.
v. The maximum liability under the policy shall be Rs.50 lacs per
account, irrespective of the outstanding loan amount, subject to other terms
and conditions of the existing policy.
B. NOMINEE UNDER THE POLICY
The Bank shall be the nominee to receive the claims under the policy.
C. PROCEDURE FOR CLAIMS
As a part of initiative for promoting e-governance, Finance Ministry has
advised Insurance Companies to effect payment of insurance claims by direct
credit to accounts of the deceased. Henceforth, Bank account details like
Account Number, IFSC Code etc. should be advised to the Insurance Company.
so that claim amount can be credited directly to the beneficiary account.
However, there will be cases where the settled claim amount may exceed the
outstanding in the loan account at the time of settlement, as terminal dues may
have been credited before claim is settled. In such cases system will not allow
credit to loan accounts (Term Loans) as it will result in credit balance in Term
Loan accounts. Such funds electronically transferred from the Originating Bank
will bounce back, creating reconciliation issues and also delay in getting claim
from Insurance Company . There may also be instances where the claim
amount has to be credited to more than one loan account.
Therefore, it is necessary that that claim submitting branch will open one
current (office) account with the name “Group Insurance Home Loan/Car
Loan Claim Received Account” to which the claim amount will be remitted by
Insurance Company through electronic fund transfer.
As a part of risk mitigation process the following steps will be ensured by the
branches/controllers
a. Branch will reverse the entire amount , immediately on receipt of claim into
the account, by credit to the Housing Loan/Car Loan accounts of the deceased
borrower and surplus amount, if any, will be kept as Bankers Cheque in the
name of the deceased and will be handed over to the legal heirs as per the
procedure laid down for settlement of claim of deceased assets.
b.. Branches will not effect any partial withdrawal from the account nor debit
the account before receiving the claim from Insurance Company. Debit from
the account will be passed/countersigned by the Branch Head.
c. The account will be subjected to verification by Concurrent Audit, Circle

Audit, Risk Focussed Internal Audit and Statutory Audit. Branches
maintaining such office account will confirm in BMMC about zeroising the
account by transferring the balance to loan account/ settlement of the proceeds
with the legal heirs.
d. The current account will be opened as an office account so that system will
not debit any maintenance charges.
All the claim correspondence will be only with the Insured Bank’s branches
where the insured person was having his/her loan account.
.
PERSONAL ACCIDENT CLAIMS INTIMATIONS:
Notice of claim must be given to SBI General within 07 days after an actual loss occurs
or as soon as is reasonably possible and in any event, not later than 60 Days.
Personal Accident Claims shall be handled centrally from SBI General Insurance
Company Limited’s claims department at,101-201-301, Natraj, Junction of
Western Express Highway & Andheri – Kurla Road, Andheri (East),
Mumbai 400 069. Respective SBI Branches where the loan account is maintained
will be required to report details of the personal Accident claims using one of the
following communication channels:
• Toll Free No. 1800 22 1111 / 1800 102 1111
• Email notification to central email Customer.care@sbigeneral.in
• By letter/ Fax to our corporate office.
On occurrence of a contingency, the Insurance Company shall be intimated

immediately, about the possibility of a claim.
Minimum Information required for the Intimation:
The person/team receiving the claim intimation shall take down the following
minimum required initial details during the first interaction for furtherance of the
claim:
• Notifier details ( Details of bank branch and the SBI Official notifying the claim
)
• Loanee Details like, Loanee’s name,Loanee’s Address,Type of loss/Accident,
Loan Account details .
• Brief description of how the loss/Accident has taken place
Once the claim is registered a unique Intimation ID/Claim Reference Number will be
provided to the notifier.
Claim submission:
Claim Form can be downloaded from SBI General’s website (www.sbigeneral.in
(Claims→ Downloads--> Download Claim Forms) or can be obtained from nearest SBI
General Branch office or nearest SBI Branch. A copy of the same is placed in Annexure
/ HL -Ins.-2 Completed claim forms and written evidence of loss along with all the
requisite documents must be furnished to SBI General within 60Days after the date of
such loss. Failure to furnish such evidence within the time required shall not invalidate
nor reduce any claim if State Bank of India can justify that it was not reasonably
possible to give such evidence within stipulated timelines. However, no claim will be
accepted if furnished later than one (1) year from the time the loss occurred.
Following documents are required to be submitted to insurer, within 60 days of

occurrence of loss for further processing of claim:
• Duly signed Claim Form to be filled in by the Legal Heir of the deceased duly
authorised by an official of SBI Branch. (Annexure / HL -Ins.-2)
• Certificate duly signed and attested by an authorized official of State Bank of
India to extent that the person was holding home / Car loan Account along
with the outstanding amount statement on the said loan as per the prescribed
format (Annexure / HL -Ins.-3)
• FIR / MLC Copy /Spot Panchnama / Inquest Panchnama *
• Death Certificate from the competent authority*
• Post Mortem Report*
• Final Police Report*
• News paper cutting, if any *
• Attested copy of Driving Licence ( if deceased borrower was driving the

vehicle)
• Details of account to which claim amount should be remitted ( As per format

Annexure / HL-Ins-4)
• Statement of loan account of Six months prior to the date of loss mentioning
outstanding amount along with details of outstanding defaulted instalments as
on the date of accident, if any
* The documents should be legible. In the absence of a legible copy or if the

documents are in vernacular / regional language, the same may be translated
in English/Hindi by a competent person (Notary, Advocate)
Insurer may require any other relevant document post assessment of submitted
documents. For the purpose of the claim, copies of the documents stated above should
be submitted by the Bank and certified by an authorised signatory of the bank branch.
Deficient Documentation:
Post submission of the claim documents to SBI General the claim file will be reviewed
to ascertain if SBI General is able to proceed with settlement of the claim. In case there
are any additional documents required for settlement of claim SBI General will advise
the respective SBI Branch to provide the requisite documentation within 7 days of
receipt of such advice from SBI General. In case of non receipt of the requisite
documents, first reminder will be sent to the respective SBI Branch advising a
extension of further 15 days period. Even after expiry of such period if the documents
are not received final reminder cum closure letter will be sent stating that if documents
are not received within 07 days of the issuance of the final reminder cum closure letter,
the claim will be closed. The respective SBI Bank may request for reopening of such
closed claim justifying the delay in submission of the documents and based on the
merits of the case SBI General may reopen the case for settlement
D. Service Level Agreement

SBI General Insurance Company Ltd. shall, on receipt of complete set of claim
documents from the SBI Branch from where the loan is disbursed, as
specified above, shall process the claim. Any requirements / deficiency in
the documents submitted shall be sought within 15 days of receipt of the
claim. All the documents being in order, the Insurance Company will
settle the claim within 30days from the date of receipt.
In case of unexplained delay of beyond 30 days, the insurer shall pay

interest @ 2% above prevailing Bank rates, at the inception of the policy
or date of settlement whichever is lower, as per the IRDA regulations.
The certificate of insurance will be provided to the borrower at the time of

loan documentation.
1. CONDITIONS
i) Upon the happening of any event which may give rise to a claim under
this Policy, written notice with all particulars must be given to the Insurance
Company immediately. In case of death, written notice also for the death must,
unless reasonable cause is shown, be so given before internment cremation, and
in any case, within sixty days after the death.
(ii) Additional details required by the Insurance Company to be submitted

within 7 days. Insurance Company to be notified immediately in case of any
delay in obtaining such document.
(iii) Proof satisfactory to the Company shall be furnished of all matters upon
which a claim is based. In the event of death, to make a postmortem
examination of the body of the insured person.
(iv) No sum payable under this policy shall carry interest.
(v) The Company shall not be liable to make any payment under this policy
in respect of any claim, if such claim be in any manner fraudulent or supported
by any fraudulent statement or device, whether by the insured or by any person
on behalf of the Insured.
FRIQUENTLY ASKED QUESTION (FAQ)
S.No. Question Answer

1 What is the period of Insurance The Insurance Cover is valid for a
cover? period for one year subject to renewal
thereof. The renewal is done for the
Bank as a whole at Corporate Center.
2 What is the scope of the cover? The insurance covers the death of the
borrower due to an accident anywhere
in the world, during the period of
insurance
3 What is the sum assured under Total outstanding (including Interest) as
the policy for each borrower? on date of accident or DP or Rs. 50 lacs
whichever is least subject to fulfilment
of certain terms and conditions
4 If any sharing of sum assured in Yes, the sum assured will be shared
case of co-borrower/borrowers among co-applicants.
at the time of settlement of claim
5 Who will be the nominee under The Bank shall be the nominee to
this policy receive the claim under this policy
6 Who will deal with the claims The claim correspondence will be with
correspondence. the insured Bank branches where the
insured person having his/her loan
account.
7 Is there a time limit for lodging Notice of claim must be given to SBI
claim General within 07 days after an actual
loss occurs or as soon as is reasonably
possible and in any event, not later than
60 Days.Claim should be lodged with
all required documents within 60 days
from date of death.
8 Is the borrower to be provided Yes. Pre signed certificate placed in
with Certificate of Insurance? Annexure / HL-Ins.- 5 to be issued to the
borrower along with loan sanction letter
after counter signing by an officer of the
branch/RACPC.
9 What is the address for lodging SBI General Insurance Company
claims and correspondence with Limited’s claims department at,101-
the Insurance Company? 201-301, Natraj, Junction of
Western Express Highway &
Andheri – Kurla Road, Andheri
(East), Mumbai 400 069
Toll Free No. 1800 22 1111 / 1800 102

1111
Email notification to central email
customer.care@sbigeneral.in
HL- Ins 2
CLAIM FORM
SBI General Insurance Co. Ltd.
101-201-301,Natraj, Junction of Western Express Highway & Andheri Kurla Road,
Andheri (East), Mumbai - 400069
The Issue of this form is not to be taken as an admission of liability.
TO BE COMPLETED BY THE LEGAL HEIR / NEXT KIN
1. (a) Name of the Bank Branch (in full)-

(b) Name of the Insured person (loanee)
(c) Contact Number of the Claimant
(d) Address in full
(e) Profession or occupation

(f) Age as on Last Birthday
2. (a) Date of the accident

(b) Time of the accident
(c) Where it happened?
(d) Name and address of the witness
3. How did the accident occur?
4. (a) Is the Insured person covered under any other Personal Accident
Insurance Policy
(b) If so state name and address of the Company or Companies and amount of
insurance. The foregoing details are true to the best of my / our knowledge and
belief.
SIGNATURE
Name Signature Address Occupation Date * Strike Out, which is not applicable
AUTHORISED SIGNATORY STATE BANK OF INDIA
NAME OF THE SIGNATORY:
BRANCH:
PLACE
DATE
Complete Postal address of the Bank Branch to which correspondence
can be made.
Annexure / HL-Ins.- 3
CERTIFICATE OF THE BANK
This is to certify that Mr. / Mrs. _______________________ who has expired due to
accident on __________________ (as per the documents enclosed), is a holder of Home
/ Car Loan account No._________________________________.
The home loan / Car Loan Account was held by the aforesaid person
In his single name: ___________________ (Please mention Yes / No)
Joint Names : ___________________ (Please mention Yes / No)
If in joint names,
Names of the joint holders:
___________________________________________________________
___________________________________________________________
___________________________________________________________
The original Loan amount Rs. ___________________ was disbursed on
_______________________.
The total outstanding principle loan amount including interest thereof is
Rs.______________________________________as on date of death of the above account
holder.
AUTHORISED SIGNATORY
STATE BANK OF INDIA
NAME OF THE SIGNATORY :
SIGN AND STAMP :
BRANCH :
BRANCH CODE :
PLACE :
DATE :
182
DETAILS OF ACCOUNT TO WHICH CLAIM AMOUNT SHOULD BE REMITTED
1. Name of the account: GROUP INSURANCE HOME LOAN/CAR LOAN CLAIM

RECEIVED ACCOUNT.
2. BANK NAME; STATE BANK OF INDIA
3. BRANCH AND ADDRESS:
4. A/C TYPE: CURRENT ACCOUNT
5. IFSC CODE:
6. MICR CODE
8. PAN NO.
1. EMAIL ID (branch e mail)
I, hereby, authorize SBI General Insurance Co. Ltd to make the payment of claim in
respect of Account Nos. ………………………………… to above referred Bank account
and I confirm the Bank account details furnished as above are correct.
Name of Branch Manager:
Signature:
Date:
Place:
183
SBI GENERAL INSURANCE COMPANY LIMITED STATE BANK OF INDIA

101-201-301, Natraj,
Junction of Western Express Highway &
Andheri Kurla Road,
Andheri (E)
Mumbai-400069
(Please affix address of issuing branch/office)
Certificate of Insurance
For Home Loan & Car Loan
Master Policy No.56-0000-02
It is hereby certified that the holder / holders of this certificate being SBI Loanee / Loanees
is / are insured against loss of life due to accident, anywhere in the world, upto the amount
of his / her / their outstanding loan including the interest thereof, subject to the terms,
conditions and exclusions as specified in the Group Personal Accident Insurance as per the
Master Policy Agreement between the SBI General Insurance Company Ltd. & State Bank of
India.
Name of the Borrower (s) :-
_________________________________________________________________________________
Loan A/c. No. ____________________________ Date of Issue of Certificate
_____________________________
(Authorized Signatory)
Note : 1) The certificate is valid only if it is signed & stamped by the Authorized Signatory
of State Bank of India – issuing branch/office.
2) The validity of this certificate is coextensive with the Master Policy issued to State
Bank of India. The cover ceases immediately on the date of closure of loan account.
3) This cover is only for death due to accident, anywhere in the world.
……………………………………………
Signature(s) of A/c. holders(s)
A Gist of Master Policy

1. Coverage :
Death, resulting solely and directly from accident caused by external violent and
visible means. If such injury shall within twelve calendar months of its occurrence
184
be the sole and direct cause of the death of the insured person, the capital sum
insured shall be the outstanding loan amount including the interest thereof, subject
to a maximum Rs.50 lacs**/prorata basis in case of joint loan accounts, as
certified by State Bank of India subject to terms and conditions specified in Master
policy. The Cover is valid for one year i.e. from 2nd July to 1st July and renewals
thereof. Free Personal Accident Insurance cover is complimentary and Bank
may cancel the policy without any notice or assigning any reasons thereof.
** Maximum cover may vary from time to time as decided by the Bank.
2. Exclusions:
SBI General Insurance Company Ltd. shall not be liable for payments of claims inter
alia, arising out of –intentional self injury, suicide or attempted suicide, accident
whilst under the influence of intoxicating liquor or drugs, venereal disease of
insanity, insured person committing a breach of law with criminal intent, war,
invasion or in consequence thereof, radiation, radioactivity, child birth, pregnancy
of in consequence thereof.
3. Claim Settlement:
The nominee under the policy shall be State Bank of India to the extent of their total
outstanding loan amount including the interest thereof.
4. Claim procedure :
All the claim correspondence will be only with the insured Bank’s branches where
the insured person was having his loan accounts(s). On occurrence of a contingency,
the insurance company shall be intimated immediately. The following documents
are required to be submitted through the bank for processing the claim.
• Duly signed Claim Form to be filled in by the legal heir of the deceased duly
authorized by an official of SBI Branch.
• Certificate duly signed and attested by an authorized official of State Bank of India
to the extent that the person was holding Home / Car Loan Account along with
outstanding amount statement on the said loan as per prescribed format .
• FIR/MLC Copy/Spot Panchnama/Inquest Panchnama, Death Certificate from the
competent authority, Post Mortem Report, Final Police Report.
• Statement of loan account of six months prior to the date of loss mentioning
outstanding amount along with details of outstanding defaulted installments as on
the date of accident, if any.
• For purpose of the claim, copies of the documents stated above may be certified by
an officer of the respective branch of State Bank of India.
5.
6. Address for Communication :
All the correspondence in connection with this policy should be directed to SBI
General Insurance Company Ltd through the respective branch of the Bank to the
address given above.
185
7. Within 60 days from the death of Borrower all claim papers must be submitted
to SBI General Insurance Company Ltd. on given address.
186
'SBI-UPFRONT' HOME LOANS
ADVANCE DISBURSEMENT FACILITY (ADF)
i) Home Loan is disbursed upfront to the builder as against stage-wise

disbursements
ii) Builders compensate purchasers of flats in projects covered under ADF
benefit by way of lower prices, to the extant of their additional interest
burden due to upfront disbursement of Home Loans.
iii) Bank's Home Loans portfolio to register immediate growth as against
stage wise disbursement of loans spread over a period. This also results
in increase in interest income, as the entire loan amount is disbursed
upfront.
iv) Incentivisation of builders and their marketing teams in respect of
business leads sourced by them.
v) The product is available at 36 centres as per Annexure G
vi) Product will impart a significant fillip to boost coverage of tie-ups with
top rated builders at the above intensive centers,
Background:
Home Loan market in metros and Tier-I cities have recorded robust growth during the
last few years on account of the following:
• Steady surge in property prices by 15% to 20% p.a., making investment in

residential realty an attractive investment option.
• Rise in high quality housing stock and improvement in transparency of property

purchase transactions.
• Better affordability due to increase in disposable incomes.
• Moderate Home Loan interest rates, coupled with attractive tax breaks,
facilitating effective tax planning by individual borrowers.
• Suite of value added products, flexible features ad superior service standards

offered by major players in Home Loan market.
2. The following recent developments are expected to give a further boost to offtake of
Home Loans.
i) 100% Foreign Direct Investment (FDI) in construction sector which is

expected to improve flow of foreign funds to the sector.
ii) Amendments in Income Tax Act which provided higher exemption for
repayment of principal and interest on home loans
187
3. With focused strategies including customized products, value added services,
innovative marketing and establishment of tie-up with reputed builders etc., private and
foreign Banks could book significant share of the business potential.
4. Value added services offered by various private/foreign Banks and HFCs consist of
customized packages to reputed builders under tie-up, as follows
• Advance Disbursement Facility (ADF) to builders in terms of which the entire

Home Loan is disbursed upfront to the builder as against stage-wise
disbursements.
• Incentivisation of builders and their marketing teams in respect of business

leads sourced by them.
• Marketing though an effective network of Direct Selling Agnets (DSAs) who

deploy large number of marketing executives to aggressively market their Home
Loans at various corporates, institutions, residential areas and also during
various promotional campaigns. DSAs also in turn incentivise the builders for
directing business leads to them.
• Strategies initiated by these Banks to enter into comprehensive tie-ups with

leading corporates, MNCs, institutions etc. including salary administration, by
quoting finer interest rates and relaxation inother terms with aview to get
mandated as preferred financier.
• Builders compensate purchasers of flats in projects covered under ADF benefit

by way of lower prices, to the extant of their additional interest burden due to
upfront disbursement of Home Loans.
• Builders also absorb impact of concessions in interest rates by upfront remittance

to the extent of impact of such concessions for specific tenures, duly discounted.
E.g. If the card rates of a bank for a Home Loan is 10.50% p.a. for a loan with a
repayment tenure of 15 years, the builder may enter into a tie-up arrangement
with the Bank with a provision to quote concessional interest rate of 10 % p.a.
during short term promotional drives, say for a fortnight. The difference between
aggregate interest under the card rate and concessional interest rate for the
specified tenure (15 years in the present case) on the Home Loan amount will be
discounted by the builder at Net Present Value (NPV) and paid to the bank which
will compensate the bank in respect of the concessional interest rates quoted by
them.
5. ADVANCE DISBURSEMENT FACILITY (ADF)
In the wake of severe market competition in Home Loan market and with a view to
capitalizing on the low interest rates on Home Loans vis-à-vis interest rates on
commercial loans to be raised for residential realty development, large number of
reputed builders in metros and other major cities insist on Advance Disbursement of
188
Home Loans, as a pre-condition for establishing tie-ups with banks, which provides for
upfront disbursement of Home Loans granted to purchasers of flats to the builders, as
against stage-wise disbursements corresponding to the progress of the work. The
following benefits accrue to the Builders, Purchasers, and Bank.
Builders:
a) Substantial float funds are placed at their disposal which enables them to
complete construction of the project without availing commercial advances at
high interest rates.
b) Funds are placed at their disposal without any cumbersome formalities and
documentation as Private/Foreign Banks and HFCs, in their bid to register
aggressive growth, make disbursements under ADF by exchange of simple
letters.
Purchases:
2 As per the industry practice, builders generally compensate the purchaser of flats
by giving discount on the cost of the flat to the extent of excess funds kept at their
disposal at Home Loan interest rates to avoid any additional interest burden to the
purchaser.
3 Facilitates better tax planning by Home Loan borrowers who are enabled to claim
tax rebate and deduction of Home Loan interest under Sec. 80(C) and Sec.24 of
Income Tax Act.
4 Commencement of repayment within two months after disbursement enables the

borrowers to liquidate the loan early and reduce their interest burden.
Banks:
2. Establishment of tie-ups with reputed builders and tapping significant share of

metro/urban centric growth in Home Loans specially high ticket loans. The
proposed provision for 100% FDI in construction sector is expected to give a further
impetus to residential realty and Home Loan business in metro and urban areas.
3. Opportunity to bring to their books, borrowers with low risk profile i.e. HNIs/mass
affluent/affluent NRIs/highly paid executives of MNCs and software
professionals who purchase apartments promoted by reputed builders.
4. Significantly reduces chances of occurrence of frauds as submission of fake title

deeds by builders and forged income documents by borrowers will be very rare,
due to establishment of tie-up with reputed builders.
189
5. Low incidence of NPA due to low risk profile of prospective borrowers.
Improved brand image which will pave the way to establish tie-up with builders,
Corporates, MNCs and software companies, on an increasing scale.
6. Bank's Home Loans portfolio to register immediate growth as against stage wise
disbursement of loans spread over a period. This also results in increase in interest
income, as the entire loan amount is disbursed upfront.
6. SWOT ANALYSIS
Strengths
D. Weaknesses
1. New Product to address requirements 1. Loans disbursed will be clean and
of niche group i.e. reputed builders. unsecured in nature until completion
of construction and creation of
2. Improve functionality of our Home Loans equitable mortgage.
due to adoption of best practices in the
market. 2. No recourse to builder since no
documents are executed by them to
3. Better brand image for the Bank by safeguard Bank's interest on
adopting best practices implemented by our disbursements make upfront.
competitors.
3. Product is not suitable when
4. Enables us to position ourselves as residential realty market experiences
providers of complete Home Loan solution depression and fall in prices.
instead of extending plain vanilla Home
Loans.
190
1. Opportunities 2. Threats
i) Bright prospects to boost iii) Difficulty in realization of
relationships with reputed builders loans in case of builder's
and book bulk business failure to
ii) Will pave the way for optimally construct/abandoning of
tapping the business potential on project midway.
account of likely spurt in iv) Difficulty in recovery of
construction sector due to loans from the borrowers as
relaxation of extant provisions the loans are clean and
permitting 100% FDI in unsecured.
construction sector
v) Bright prospects to boost
relationships with reputed builders 3.
and book bulk business
vi) Will pave the way for optimally
tapping the business potential on
account of likely spurt in
construction sector due to
relaxation of extant provisions
permitting 100% FDI in
construction sector
vii) Opportunity to bring to our books
Home Loan borrowers with low 5.
risk profile viz. HNIs/mass
affluent/affluent NRIs/highly
paid executives of MNCs/young
software professional etc.
viii) Alliance with reputed builders and
borrowers with low risk profile
significantly reduces chances of
commission of frauds by
builders/borrowers by submission
of forged/fake documents.
ix) Lower incidence of NPA's
x) Upfront disbursement enables
quicker growth in Home Loans vis-
à-vis stage wise disbursement.
4.
7. RISK MATRIX
E. Credit Risk F. Risk Mitigation

a) Disbursements under the b) Proposed to be extended selectively
Scheme will be clean and to reputed builders, who strictly
unsecured in nature with fulfill the eligibility criteria
possible difficulty in realization stipulated.
191
of dues if the builder fails to c) Further, the product is selectively
construct the project or offered at 36 centres only
abandons it mid way through
construction.
G. Operational Risk H. Risk Mitigation

d) Adverse selection of builders for e) Approval of builders for extension
extension of ADF. of ADF will be accorded by General
Manager in respect of his network
and subject to fulfillment of the
eligibility criteria which will
mitigate the risk of adverse
selection.
1.
f) Failure to monitor the progress in g) As all Home Loans in respect of
construction of the projects specific projects of builders which
approved under ADF. are considered for extension of ADF
are proposed to be domiciled in
designated branches with required
infrastructure and expertise, these
branches will be able to closely
monitor the progress in construction
of the projects.
2.
I. Market Risk J. Risk Mitigation

h) Failure of the builder in j) ADF is proposed to be extended to
completion of the builders with a good track record
projects/insolvency of the and subject to fulfillment of the
builder. stipulated eligibility criteria.
i) Depression in real estate market k) Real estate market has been growing
with negative fall out of slum in at a steady clip by 30% in
real estate prices. metros/major cities and the prices of
residential realty in metros have
been increasing between 15% and
20% . In view of the shortage of high
quality housing stock in metros and
with improved tax breaks in the
recent budget, further boost in
demand is expected. Further, the
Bank can review/withhold
extending ADF if and when
depression is envisaged in the real
estate market.
192
8. 'SBI-UPFRONT' HOME LOANS:
SI.No. Parameter Particulars

i Name of the Scheme 'SBI-UPFRONT' HOME LOANS
ii Credit Information
System (CIS) Code
iii Purpose Extending Advance Disbursement Facility (ADF)
under tie-up with a reputed builder in respect of
specific approved residential project where a Home
Loan granted to a borrower is proposed to be
disbursed upfront to the builder irrespective of the
stage of completion as against the present system of
stage-wise disbursement corresponding to the
progress of construction.
iv Eligibility Builders should satisfy eligibility conditions

tipulated in Annexure 'B' and should execute a
simple letter of undertaking agreeing to (a) deliver
the title deeds favouring the purchaser of the flat
directly to the Bank and (b) insist on 'No-Objection
Certificate' from the Bank before cancellation of
Agreement of Sale and refund of payment(s)
received there under and (c) to convey Bank's
security interest over the flat to the Society, if any,
proposed to be formed after completion of
construction for noting Bank's charge in Society's
record etc.
Thrust will be given in respect of :
g) projects promoted by reputed builders

who enjoy CRISIL rating of DA 1/ DA 2
and /or ICRA rating of DR1,
DR2+/DR/DR2-, which indicate
developer's ability and excellent past
track record in executing real estate
projects as per specified quality levels
and conveyance of title deeds within
stipulated time schedule and strong
project execution capacity of the
developer/builder.
h) projects with CRISIL rating of PA1/PA2

and/or ICRA rating of RT1,
193
RT2+/RT2/RT2- which indicate highest
ability of the developer to specify and
build to agreed quality levels and transfer
clear title within stipulated time schedule
and where the project risk factors are very
low.
v Authority Structure Designated branches
Proposal to extend 'SBI-Upfront' loans in respect of
an identified project will be processed by
DGM/AGM/(PBU) and put up on the Appraisal
format as per Annexure-'E' to General Manager of
the Network alongwith copies of documents as per
checklist given in Annexure-D. PBU Head should
arrange for pre-sanction inspection of site,
discussion with the builders, obtaining lawyer's
report, valuation report etc. Further PBU Heads
should also identify branches with required
infrastructure and expertise (preferably Special
Housing Finance Branch/PBBs/other intensive
branches with incumbency of Scale IV and above)
for sanction of Home (under ADF) with least
turnaround time (TAT).
General Manager (Network)
Approval of reputed builders for extension of ADF
on the basis of proposals put up by PBU Heads.
During the pilot launch GM of Network should
approve specific projects of reputed builders for
extension of ADF, which will fulfill eligibility
criteria as per Annexure 'B'. All sanctions should be
put up to CGM (Circle) for control.
Progress Report to Corporate Centre
With a view to enable Corporate Centre to monitor
the progress made in this regard consolidated
report on approvals granted under the Scheme
should be submitted to CGM (RE, H & HD) at
monthly intervals in the pro forma as per Annexure
'F'
Post sanction periodic inspection of the project

In view of the security risks involved,
DGM/AGM(PBU) should arrange for quarterly
inspection of the project site to ensure progress of
construction, as envisaged and should submit
report to GM of Network in this regard, including
adverse features, if any observed, after holding
discussions with the builder . (This should be in
addition to the inspection carried out by the
designated branch where the loan is domiciled)
194
vi Exposure Ceiling Exposure under ADF is proposed to be subject to a
ceiling of 50% of the value of individual projects,
with a right of first refusal to us as preferred
financier, until our exposure ceilings are fully
availed by the builder/developer. The exposure
ceilings should be effectively monitored at Circle
level. If the project is financed by MCG, the sum in
excess of instalments due shall go to Term Loan A/c
and to that extent no prepayment penalty shall be
changed.
The exposure ceilings as above will be subject to
annual review of the overall exposure to the
builder/developer, project-wise, with provision to
incorporate details wherever there is inordinate
delay in conveyance beyond the agreed timelines
i.e. moratorium period. The annual review as above
is proposed to serve as an early warning alert to the
ADF Sanctioning Authority, to take a considered
view whether there is a need to limit further
exposure on such builders, until remedial action has
been initiated to rectify the irregular features.
vii Home Loan documents In addition to the regular Home Loan documents,
branches/RACPCs sanctioning loans under 'SBI-
Upfront' Home Loans should execute a tripartite
agreement cum Power of Attorney (Annexure 'A')
with the borrower and the builder.
viii Security As the Home Loans are proposed to be disbursed
upfront, these loans will be clean and unsecured
until completion of construction, conveyance of
title deeds and completion of equitable mortgage
formalities.
ix Undertaking proposed Letter of Undertaking referred to in (iv) above as
to be obtained from the per Annexure 'C'
builder
x Marketing In view of the significant business potential under
the Scheme for establishment of tie-up with
builders, Home Loan Outbound Sales Force/Home
Centre/Marketing Teams at PBU should initiate
aggressive marketing strategies to give wide
publicity to the Scheme among the target builders,
maintain close liaison with them and flat purchasers
and arrange to extend door step services matching
with our major competitors, including special
marketing campaigns.
195
xi Other concessions (in • Provision for single consolidated Search
line with the Report from impaneled lawyer/single
concessions made consolidated Valuation Report from
available to reputed empanelled valuer (cost will be borne by the
builders who are Bank)
approved under extant
guidelines in this • Discretionary powers to GM (Network) to
regard) reduce margin upto 10%.
• Sharing of joint publicity expenditure

towards cost of advertisement, brochures,
banners, hoardings, joint property fairs etc.
will be shared with the builder up to a
xi Service charges maximum
to To overcome of 30%
the severe marketof competition
the expenditure
and in
Builders line with the industry practice it has been decided to
incurred or 0.30% of the business directed to
us from the respective projects,
designate the reputed builders approved for whichever is
low.of ADF as our Direct Marketing Associate
extension
and to pay the following service charges to them on
the •basis
Discretionary
of amount ofpowers
businessare vested
sourced with
by them.
General
The service Manager
charges of paid
will be the Network
only aftertosanction
reduce
processing
and full disbursal fee by loans
of the 50% (only
i.e. to50%
Rs. of
5000/- as
normal
serviceagainst
chargesnormal
will befee of Rs. 10,000/-
payable in respect of loans
with the repayment tenure of upto 5years). Impact
of service charges on the interest earnings will be
very negligible (will be equivalent to an interest rate
concession of 0.003% to 0.006%in respect of a 15 year
loan)
Threshold business Service charges

levels from a specific
project
Upto Rs. 5 cr 0.30%
Above Rs. 5 cr 0.50%
xii Disbursement of loan Will be disbursed upfront by debiting Home Loan
account and crediting Builder's account/ issue of
Banker's cheque crossed 'Account Payee Only' also
incorporating the name of Builder's banker and
account number and dispatched by
registered/speed post and by courier.
The designated branches should arrange to furnish

details of impact on account of the additional
interest burden due to upfront disbursement of
Home Loans instead of stage-wise, disbursement, to
the prospective borrowers at the time of sanction of
loans, for better transparency.
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xiii Risk Weight Loans disbursed under the scheme will carry 100%
risk weight instead of 75% for Home Loans, till
mortgage is created.
xiv Pricing Keeping in view the risk factors as also impact of
costs on account of sharing of publicity expenditure,
builder commission etc., it has been decided to price
the loans under the scheme at the applicable card
rates and not to consider any improvement in
pricing hitherto granted in respect of tie-up with
builders.
9. Initially this product was launched in the 4 metros and in other major cities of
Bangalore, Hyderabad, Jaipur and Pune. Now, the product has been extended to 36
centres across the country( list as per Annexure G). As the product will impart a
significant fillip to boost coverage of tie-ups with top rated builders at the above
intensive centers, Circles may arrange to hold Builders' meet and disseminate the
product USPs with ample publicity so that it will pave the way for robust growth of
quality business specially big ticket loans. The outcome of efforts in this regard may be
advised to us, in due course. Needless to add, Circles should exercise adequate
precaution to ensure that the builders identified for extension of 'SBI-Upfront' Home
Loans strictly fulfills the stipulated eligibility criteria, in view of the unsecured nature
of such loans initially, and other risk factors involved.
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Annexure'A'
(To be stamped as an agreement and Power of Attorney)
VI. DRAFT TRIPARTITE AGREEMENT FOR 'SBI UPFRONT' HOME LOANS
This Agreement made the ____________day of _________Two Thousand

_________between (I) Mr./Mrs./Ms. ___________, son/daughter/ wife of Mr./Mrs/
Ms. _________, aged ________ years and Mr./Mrs./Ms. _____________, son/daughter/
wife of Mr./Mrs/ Ms., presently working at ____________ (place) and having residence
at ____________________ (hereinafter called as 'Borrower' which shall mean and include
his/her/their heirs, executors, administrators and legal representatives) and assigns of
the First Part, (II) _______________, a company incorporated under the Companies Act,
1956/ partnership firm having its registered office at ___________ (hereinafter referred
to as the 'Builder' through its Secretary or any other officer authorized by him/her in
this behalf which expression shall include, unless repugnant to the context, its
successors and assigns) of the Second Part, and (III) State Bank Of India, a banking
corporation incorporated under the State Bank Of India Act, 1955, having its Corporate
Centre at Mumbai and a branch office/ Retail Asset Credit Processing Centre (RACPC)
at _______________ (hereinafter called the 'Bank') which expression shall unless
repugnant to the context, include its successors and assigns of the Third part.
WHEREAS
• State Bank Of India is, inter alia, engaged in the business of providing financial
facility of Home Loans for purchase of residential property.
• The Builder is engaged in the business of construction and/or sale of residential
property and is developing property at such place as stipulated in the Schedule I
(hereinafter referred to as 'Premises').
• The Builder is desirous of promoting the sale of the property by entering into tie-
up with the Bank for provision of Home Loans to purchaser(s) of flat/house for
buying the property mentioned in Schedule II (hereinafter referred to as "the
Property") and has approached the Bank for entering into tie-up in this regard).
• The Builder and the Borrower(s) have requested SBI to sanction/disburse loans
in favour of the Borrower(s)/s on the basis of the allotment letter, No Objection
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certificate issued by the Builder, receipts issued by the builder favouring the
purchaser of property evidencing payment of margin money.
• AND WHEREAS the Borrower(s) desires to purchase the property from the
Builder as per the allotment letter issued by the Builder to the Borrower(s). A
copy of the letter of allotment issued by the Builder to the Borrower(s) alongwith
the terms and ocndtions of allotment is annexed herewith (AnnexureI).
• AND WHEREAS the Borrower(s) has, under the provision of the 'SBI-Upfront'
Home Loan Scheme framed by the Bank, applied to the Bank for a Home Loan of
Rs. _______for purchase of a property under the said Scheme and the Bank has
agreed to sanction a loan of Rs. _____________ to the Borrower(s) (hereinafter
referred to as the 'Loan' for purchase of property subject to the terms and
conditions applicable to the said scheme such as mortgage of the property, rate
of interest of loan including penal interest in case of default, processing fee,
repayment tenure etc.
• WHEREAS the Borrower(s) has already paid to the Builder a sum of Rs.______
(Rupees ____________________) as part payment towards the purchase of the
property detailed in Schedule II.
• AND WHEREAS on or before the execution of the agreement the Builder has
represented and assured to the Bank in terms of their letter at Annexure II as
follows:
o The property proposed to be sold is free from all encumbrances.
o The Builder has full power and authority to sell and transfer the property
unto and in favour of the Borrower.
o That the agreement for sale shall be entered into/has been entered into
between the Borrower(s) and the Builder.
o That the plan for construction of the premises has been lawfully and
validly sanctioned.
o That the Builder is empowered under the ________________deed
No.__________dated _____________ executed between the original owner
of the property and the Builder to develop and construct the land and also
to execute conveyance deed on behalf of the owner.
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NOW IT IS HEREBY AGREED AS FOLLOWS:
(1) OBLIGATIONS OF THE BANK
1.1. The Bank shall disburse the loan amount to the Builder by credit to the Builder's
current account maintained at __________ Branch of the Bank or by issue of Account
Payee Banker's cheque/Demand Draft in favour of the builder with their account
number and name of the bankers, in lumpsum or otherwise within the time specified in
the alltment letter or as and when required by the Builder by a written notice to the
Borrower(s), dispatched directly to the Builder by registered post/speed post/ courier.
(2) OBLIGATION OF THE BORROWER(S)

a. The Borrower(s) shall unconditionally consent for disbursement of the
entire loan amount upfront to the Builder on the basis of the demand
notice issued by the Builder, irrespective of the stage of construction. The
Borrower(s) will arrange to remit the margin amount directly to the
builder and furnish receipt issued by the Builder evidencing remittance of
margin amount/ will arrange to remit the margin amount to the credit of
Home Loan account to enable the Bank to pay the consolidated amount
(margin and loan) directly to the Builder.
1. The Borrower(s) undertakes to create and complete the equitable
mortgage formalities immediately on receipt of the conveyance/ sale deed
from the Builder by the Bank.
2. the Borrower(s)shall execute all necessary loan documents at the time of
sanction of Home Loan for purchase of the said property.
3. The Borrower(s) undertakes to liquidate the loan sanctioned to him on
demand by the Bank regardless of the progress in
construction/completion of the project and indemnify the Bank for any
loss occasioned on account of delay in construction of the house/flat in
terms of the construction schedule in the Agreement for sale/Allotment
letter by the Builder, including but not limited to claims of the Bank for
interest, penal interest, damages, costs etc. on the outstanding amounts of
the loan extended to the said Borrower(s) by the Bank's flat/purchase in
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terms of construction schedule as mentioned in the Agreement for Sale/
Allotment letter or
(3) OBLIGATION OF THE BUILDER
a. The Builder shall issue a written notice for disbursement of the loan
amount to the Borrower(s) who shall forward the same to the Bank
alongwith the allotment letter and other necessary papers as required by
the Bank.
b. The Builder shall maintain a proper account for the Borrower(s) in respect
of the loan instalments disbursed by the Bank directly to the Builder and
adjust the amount against the cost of the property being built in the name
of the Borrower(s).
c. The Builder undertakes to provide the original, executed, duly stamped
and registered agreement for sale, original registration receipt and letter
of authority form the Sub-registrar and/ or sale deed in favour of the
Borrower(s) within a period not exceeding …… days from the date of
disbursement of the loan to the Builder by the Bank. The Builder shall
ensure that effective security is created in favour of the Bank in the manner
prescribed by the Bank. In the event of failure of the above or in event of
any litigation affecting the said property, the Builder shall promptly and
immediately refund all the monies disbursed by the Bank together with
interest at the rate accured on such loans including penal interest
applicable thereon. In the event, the Borrower(s) requests for cancellation
of the allotment/ Agreement for sale the Builder shall obtain Bank's prior
written No Objection Certificate as also remit the loan amount disbursed
by the Bank with interest at the rate accrued on such including penal
interest applicable thereon from the proceeds of the cancellation of the
Agreement for sale and remit the same directly to the Bank by issue of
cheque favouring the Bank for credit of the Borrower(s) Home Loan
account and to remit the residual amount to the borrower/ shall arrange
to refund the proceeds of cancellation of Agreement of Sale directly to the
Bank under advice to the borrower. If the Borrower(s) fails to pay his
stipulated margin amount, the entire amount advanced by the Bank will
201
be refunded by the Builder to the Bank, together with interest due
including penal interest, if any. The Builder undertakes to obtain
completion certificate and certificate of occupation issued by the
Competent Authority in respect of the property and also undertakes that
on execution of conveyance deed, it shall be deposited with Bank. The
Builder shall not hand over the possession /conveyance deed of the
property to the Borrower(s) without the prior written permission of the
Bank. The Builder agrees, undertakes and confirms to obtain such written
consent from the Bank.
d. The Builder shall duly complete the construction of the project in timely
manner and according to the construction schedule in relation to the stages
of construction as mentioned in the allotment letter/ Agreement for Sale,
whichever is earlier. The Builder undertakes to produce, at their cost,
photographs showing the progress of construction work carried out,
which photographs besides showing portion of the neighbouring
properties, shall be certified by persons whose certificates are acceptable
to the Bank, as and when demanded by the Bank. The Builder also
undertakes to inform the Bank at every stage about the progress of the
project and note to obtain Bank's prior written consent before undertaking
any material changes in the project construction.
e. The Builder hereby undertakes to issue a letter favouring the Bank inter
alia, giving its No Objection for the Borrower(s) creating security in favour
of the Bank, by way of mortgage, of the right, title, interest of the Bank in
the shares allotted to him/her/them and of the said flat for repayment of
the Loan and all amounts in respect thereof by the Borrower(s), to note the
charge of the Bank on the said flat(s) in its records as security against the
Loan advanced by the Bank to the Borrower(s) and not to permit the
Borrower(s) to transfer/encumber the said property, without the prior
written permission of the Bank. The Builder hereby irrevocably and
unconditionally guarantees the due repayment to the Bank of all the
amounts disbursed to the Builder together with all interests and all other
monies, owing and payable by the Borrower(s) to the Bank, in the event of
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any breach by the Builder of any warranty, representation covenant, or
agreement contained herein.
f. The Builder shall not change the said flat/house allotted to the
Borrower(s) without the written permission of the Bank.
g. The Builder unconditionally agrees to deliver the title deeds/conveyance
deeds of the property favouring the Borrower(s) directly to the Bank. The
Builder hereby agrees, undertakes and confirms that the proceeds of the
loan shall utilized specifically for construction of the property and shall
not be appropriated towards the cost of any other property purchased by
the Borrower(s) other than the scheduled property and shall not set off the
loan amount against any other dues of the Borrower(s) to the Builder.
h. The Builder undertakes to indemnify and save harmless the Bank, its
successors and assigns, against any and all suits, claims, counterclaims,
actions, damages, penalties, expenses (including reasonable attorney's fees
and court costs) or liabilities of which the Bank shall suffer as a result of :
i. failure on the part of the Builder to execute, duly stamp, register and deposit
the Agreement for Sale and the Sale Deed with the Bank within ______ days
from the date of disbursement of the Loan to the Builder by the Bank;
ii. any breach by the Builder of any warranty, representation, covenant, or
agreement contained herein.
iii. The Agreement for Sale/Sale Deed entered into between the builder and the
Borrower(s) becoming unenforceable due to imperfection in documentation of
Agreement for Sale/ Sale Deed.
iv. Any loss caused to the Bank on account of delay in construction by the Builder,
including but not limited to claims of the Bank for interest, damages, costs etc.
on the outstanding amounts of the loan extended to the said Borrower(s) by the
Bank.
i. The Builder hereby authorizes the Bank and each of its agents and
nominees as Attorneys for and in the name of the Builder to execute the
Agreement for sale and the Conveyance/Sale Deed in favour of the
Borrower(s) if the Builder fails to execute the same within _____ days of
final disbursement of loan to the Builder by the Bank.
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j. The Builder shall not sell, assign, mortgage, charge or in any way
encumber or alienate the said premises and the property or any part
thereof so long as the Borrower(s) is/are indebted to the Bank in the said
loan account without prior written permission from the Bank.
k. The Bank shall be at liberty to inspect the property as also the premises at
any reasonable time. The Builder undertakes to furnish all such
information/documents/particulars as required by the Bank whatsoever
as and when called upon to do so by the Bank in respect of the property.
l. The Builder shall at their cost insure and keep insured the apartment
project against fire, flood, cyclone, typhoon, lightning, explosion, riot,
strike, earthquake risks and other acts of God for such other risks for its
full market value until it is completed in all respects and handed over to
the Borrower and shall deliver copies of the insurance policies, cover
notes, premium receipts etc. to the Bank. If the Builder fails to effect such
insurance the Bank will be at liberty but not obliged to insure the said
apartment project against the aforesaid risks and the Builder
unconditionally undertakes to remit the premium so paid by the Bank
within _____ days of such remittance. The Builder also undertakes to
remit to the Bank proportionate share of all money payable under any such
policy or under any claim made thereunder, towards the property in the
apartment project financed by the Bank.
m. The Builder undertakes to submit Search Report from empanelled lawyer
certifying builder's /third party's (owner) clear, absolute, marketable title
to the premises where the proposed property is to be constructed and
submit copies of all mandatory legal clearances under various extant
building laws and other legal enactments. The Builder also undertakes to
furnish copies of current and valid approved plans including floor plans
approvals/NOC's/clearances from various Authorities.
n. The Builder undertakes that the project will be completed within a period
of 24 months from the date of commencement of construction of the
apartment project.
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o. The Builder certifies that ____% of the development cost/construction
work of the premises has already been invested in respect of the premises
for which the Builder has sought extension of Home Loans under 'SBI-
Upfront' Home Loans.
(3) Stamp Duty & Other Charges
All stamp duty and charge payable for registration of the deed of conveyance or transfer
and also on deed of mortgage or charge shall be paid by the Borrower(s). If the
Borrower(s) desires to withdraw from the agreement or in the event of cancellation of
allotment of the property for whatsoever reasons or if he/she /they fail(s) to pay the
balance amount being the difference between the loan sanctioned by the Bank and the
provisional/final price of the property of the contract between the Builder and the
Borrower(s) is terminated or rescinded for whatever reasons, the Builder shall refund
the entire amount received by them alongwith interest the Bank. After receipt of the
aforesaid amount from the Builder if any balances remain outstanding in the loan
account of the Borrower(s), the same will be recovered from the Borrower(s) alongwith
interest.
(4) Governing Law

The provisions of this Agreement shall be governed by, and construed in accordance
with the laws of India in all respects, including matters of construction, enforcement and
performance and the competent Courts of Mumbai shall have exclusive jurisdiction to
try any matter arising from or relating to this Agreement.
(5) NOTICES
Unless otherwise proved herein, all notices or other communications under or in
connection with this agreement shall be given in writing and may be sent by personal
delivery or post or courier or facsimile.
(6) Assignment
This Agreement may not be assigned by any party without prior written consent of the
other parties provided that the Bank shall be entitled to assign the rights and obligations
to any of its affiliates/subsidiaries and such other parties. However, the Bank shall put
a notice of such assignment the Builder/Borrower(s).
SCHEDULE {PREMISES-PARA(b)}
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Property situate at __________________ Survey No. ___________Village__________
Taluk: _______________District _________
(i) SCHEDULE {PREMISES-PARA(c)}

House/Flat No. ___________________________situated at ____________________
Admeasuring ______________ sq. ft.
East by _______________West by ___________________
North by ______________South by __________________
IN WITNESS WHEREOF, the parties have executed this Agreement on the day, month
and year hereinabove appearing.
SBI BUILDER BORROWER(S)
206
'SBI-UPFRONT' HOME LOANS
{ADVANCE DISBURSEMENT FACILITY(ADF) TO BUILDERS}
VII. ELIGIBILITY CRITERIA FOR APPROVAL OF PROJECTS
I. LEGAL ASPECTS:
SI. Stipulation
No.
i Search Report from empanelled lawyer certifying builder's/third party's
(who owns the property) clear, absolute, marketable title to the property
where the proposed project is to be constructed*
ii Builder should be in possession of all mandatory legal clearances under
various extant building laws and other legal enactments e.g. Maharashtra
Apartment Ownership Act. 1963*
iii In case of Joint development agreement, lawyer's report should specifically
confirm validity of the agreement and should also verify and certify about
the 'No Objection Certificate (NOC) from the owner of the property and
documentary evidence in respect of consideration paid to owners in this
regard*
iv In case of ownership of property by third party, lawyer's report should
confirm about clear and unambiguous contract between the owner and the
builder in respect of conveyance of title to the buyer*
v Project should not be located in natural calamity prone areas based on past
experience in this regard
vi No pending litigation in respect of the property in any court of law and legal
compliances not disputed by Urban Development Authority/Local Body.
(*copies of all the title deeds, non encumbrance certificate, land tax paid receipts,
agreements, contracts, NOC and other documentary evidences should be obtained and
kept on record alongwith lawyer's report)
II. TECHNICAL ASPECTS

i Current and valid approved plans including floor plans and
approvals/NOC's/clearances from State Government/Urban Development
Authority/Local Body in respect of water/electricity/sewerage (both "off-site
and internal) /solid waste management/fire fighting arrangement/rain water
harvesting/lift & elevator/other mandatory safety regulations should be
obtained and verified to ensure that the project is being constructed in
accordance with the conditions stipulated therein. Availability of off-site
infrastructure provided by local bodies, availability of social infrastructure by
builder/ developer linked with stages of habitation.
ii Prospects of completion of the project within the expiry period stipulated in the
approvals from Urban Development Authority/Local Body should be satisfied
considering the progress in construction so far.
iii The project should have adopted latest technology and design to resist damage
on account of earthquake, flood, cyclone, fire, lightning etc. and also to ensure
structural soundness. Valuation report from the empanelled valuer should
207
contain specific comments on these aspects and also comments on the design of
the project.
iv Project should be easily accessible from the nearest bus station/railway station
(except in the case of self contained townships). Basic infrastructure viz.
hospitals, schools, markets, restaurants, parks, playgrounds should be located
within a radial distance of 3 kms from the proposed project.
v The area should not be prone to frequent social disturbances based on past
experience.
vi The project should have provision for basic amenities. Projects consisting of
premium apartments (i.e. flats costing Rs. 50 lacs and above) should also
provide for modern and posh amenties.
vii Architect and Project Consultant should be qualified, reputed and should hve
been involved in successful execution of a minimum of two residential projects
consisting of at least 50 flats. The builder should have set in place adequate MIS
and project management systems in the line with the size of the project.
vii Project completion period should not exceed 24 months which should be
critically looked into the backdrop of the promoter's track record in timely
completion of the project.
Timely completion and conveyance of title in respect of the last 3 projects

promoted by the builder, to be verified and satisfied.
ix A minimum of 15% of the development cost/construction work of the project
should be invested before considering extension of 'SBI-Upfront' Home Loans,
Certificate in respect of the expenditure incurred duly certified by the
Chartered Accountant should be obtained and progress of work should be
verified based on site inspection report and also photographs evidencing the
present stage of construction.
III. PROMOTERS:
The constitution of the builder should be a partnership firm, Pvt. Ltd. Company
or Public Ltd. Company (The facility should not be extended to proprietorship
concern)
ii Key promoters should be reputed and well experienced in construction of
residential/commercial complexes for at least 5 years.
iii The builder/other firms with at least 75% common promoters/should have
completed at least 3 residential projects with a minimum of 100 flats.
iv Builders should not have incurred net losses during the last 3 financial years.
v Discreet enquiries with at least 3 owner-occupants selected on random basis in
respect of each of the last 3 completed projects regarding:
1. Timely completion of construction and delivery of flats.
2. Quality of construction
3. Timely conveyance of clear, absolute and marketable title of the
flats.
which should reveal satisfactory position. Suitable record of
feedback/comments should be maintained alongwith their names, addresses
and telephone numbers.
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vi Detailed profile of the Builder, promoters and directors with details about
Authorized and Paid Up Capital of the Builder, share holding pattern, Other
Group Companies engaged in construction activity and other companies in
which promoters and directors are partners/directors should be compiled
which should not reveal any adverse features.
vii Copies of Partnership Deed/Momorandum & Articles of Association/
Certificate of Incorporation/Certificate of Commencement of business, proof of
residence/proof of identity/signature identification/passport size
photographs of the promoter/partners/ directors should be obtained and kept
on record.
viii Copies of audited financials, Income Tax Returns, Income Tax Assessment
Orders for the last 3 years should be obtained and subjected to brief analysis to
ascertain Net Sales, Net Results, Current ratio, TOL/TNW, contingent liabilities
(their nature and provisions made) etc. Adverse features should be discussed
with the Builder and satisfactory explanation should be obtained. Further, we
should also ascertain from the Builder about the likely liquidated damages and
provisions made by them to meet the same. Risk sharing mechanism in the
event of delay or deviation, defective construction techniques etc. should be
ascertained and found acceptable.
ix. Profile should be compiled on Builder's completed residential projects i.e. name
of the project location, address, month and year of commencement of
construction, number of flats constructed, price range of flats, project value,
carpet area, plinth area, built up area, super built up area of various projects.
x Builder should be affiliated to the industry body e.g. State Chamber of
Housing Industry which should be affilitated to CREDAI (Confederation of
Real estate Dealers Association of India) e.g. MCHI (Maharashtra Chamber
of Housing Industry or accredited national/regional level associations.
Projects promoted by builders who enjoy the top two ratings/gradings
assigned by credit rating agencies like CRISIL, ICRA, CARE and builders
who enjlu ISO certification should be specifically targeted for marketing the
facility.
xi Profile on the proposed project, date of commencement of construction,
number of flats, price for various types of flats, project value, carpet area, plinth
area, built up area and super built up area of the flat, probable date of
completion, means of funding, the project, price competitiveness. Copy of the
publicity brochure brought out by the builder should also be obtained and kept
on record.
xii Projected cash flow statement for the proposed project should be obtained
and analyzed to ensure ability of the builder to complete the project in time.
xiii Proposed management structure after the completion of the project i.e. Society
or Association of Apartment Owners, arrangements to convey the title to
society or individual purchasers. Suitable undertaking should be obtained
from the builder agreeing to deliver the title deeds in respect of individual
purchasers directly to the bank/notifying bank's charge on the flats to the
Society proposed to be formed after completion of construction. The
undertaking should also provide for builder insisting on No Objection
Certificate from the Bank before cancellation of Agreement of Sale and refund
of the payment made.
209
xiv Arrangements should be put in place for insuring the project against all risks
during construction stage. A copy of the insurance policy should be obtained
for our record.
xv Minimum assured business of at least 25% of the project value should be
booked by us (40% of the project value in respect of projects funded by us)
xvi Credit facilities, if any, availed by the builder from our Bank/ other Bank i.e.
limits, date of sanction, present outstandings, credit rating, IRAC rating etc. to
be verified Opinion report should be obtained in respect of credit facilities
enjoyed form other banks which should reveal satisfactory conduct of the
facilities.
xvii. Discret enquiries should be made whether any existing/ongoing project of the
builder has been approved by any major Banks/HFCs. If so, the name of the
Bank(s)/HFC(s). If not, reasons to be ascertained and recorded.
Whether the proposed project is approved for ADF by any other Bank/HFC
and if so, their names.
xviii Discret enquiries whether Advance Disbursement Facility (ADF) has been
extended to at least one completed/ongoing/proposed project(s) of the
Builder by any bank/HFC. If so, the name of the Bank(s) and HFC(s).
If not, the reasons to be ascertained and recorded.
xix Mechanism for redressal of grievances of the purchaser and on penalty clause
should be available in the Agreement of Sale providing for compensation of
the purchaser by the Builder for deviating from the terms offered in the
Agreement of Sale/Prospectus
The nature and extent of litigation, if any, initiated against the developer by
Govt./Local Bodies/flat owners/social organizations and general public to be
examined.
xx Market perception about the builder/developer and the project should be
ascertained and recorded.
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Annexure 'C'
(In Builder's letter head and signed by authorized signatory (ies)
From
……………………………….
………………………………
To,
The Dy. General Manager/ Asst. General Manager, Personal Banking Unit,
State Bank Of India,
Local Head Office,
Dear Sir,
VIII. 'SBI-UPFRONT' HOME LOANS

APPROVAL OF …………………………………..(NAME AND ADDRESS OF THE
RESIDENTIAL PROJECT) FOR EXTENSION OF ADVANCE DISBURSEMENT
FACILITY (ADF)
We forward herewith the documents as per Annexure and request you to approve our
above residential project for granting 'SBI- Upfront' Home Loans with Advance
Disbursement Facility. In this connection, we unconditionally and irrevocably agree to:
i. deliver the title deeds favouring the purchaser of the flat directly to your
branch.
ii. insist on 'No-Objection Certificate' (NOC) from your branch before
cancellation of Agreement of Sale and refund of payments(s) received there
under.
iii. convey your Bank's security interest over the flat to the Society/Apartment
Owners Association, if any, formed after completion of construction for
noting charge in respect of the flats financed by you.
iv. utilize the proceeds of the loan disbursed upfront only for construction of the
proposed project.
v. provide details of the progress of construction on monthly basis till the
completion of the project, including photograph evidencing progress of work.
vi. facilitate inspection of the project by your officials to ascertain the progress of
work.
2. We also forward herewith:-
i) Architect's Certificate regarding completion of construction of 15% of the

project and photograph of the project evidencing completion of the project so
far.
ii) Chartered Accountant's Certificate regarding investment of our stake of 15%
of the project cost.
Yours faithfully,
(Authorized Signatory)
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LIST OF DOCUMENTS:
i) Search Report from empanelled lawyer certifying Builder's/third party's
(who owns the property) clear, absolute and marketable title to the property where
the project is proposed to be constructed together with copies of title deeds and other
documents as mentioned in Lawyer's report.
ii) In case of joint development agreement, 'No Objection Certificate (NOC) from
the owner of the property and documentary evidence of consideration paid
to the owners.
iii) In case of ownership of the property by third party, copy of the contract
between builder and owner of the property in respect of conveyance of title
to the proposed buyers.
iv) Copies of current and valid approved plans/approval/ NOCs/clearances
other mandatory legal clearances from State Government/Urban
Development Authority. Local Body in respect of
construction/water/electricity/sewage/solid waste management/fire
fighting arrangements/rain water harvesting/other mandatory safety
regulations under various extant builder laws and other enactments e.g.
Maharashtra Apartment Ownership Act 1963 etc.
v) Certificated from Architect regarding technology and design to resist damage
on account of earthquake, flood, cyclone, fire, lightning etc.; structural
soundness the present stage of progress of work including photograph of the
property at the current stage of progress.
vi) Details of basic amenities viz. parking space, play area, garden lawns, round
the clock security, intercom, fire fighting arrangements.
vii) Details of modern amenities (in case of premium apartments) i.e. swimming
pool, club house, multi gym, landscaped garden etc.
viii) Profile of Architect and Project Consultant.
ix) Certificate from Chartered Accountant regarding expenditure incurred so far
towards progress of work.
x) Profile of promoters/projects duly incorporating details required as per
eligibility criteria.
xi) Copies of Partnership Deed/ Memorandum of Association, Articles of
Association, Certificate of Incorporation, Certificate of Commencement of
Business. Proof of residence/proof of identification of the
promoters/partners/directors.
xii) Copies of audited financials, Income Tax Returns, Income Tax Assessment
Orders for the last 3 years.
xiii) Profile of completed projects as per proforma enclosed.
xiv) Copy of affiliation certificate to State Chamber of Housing Industry.
xv) Copy of rating, if any, awarded to the Builder by CRISIL/ICRA/CARE.
xvi) Profile of the proposed project.
xvii) Project's cash flow statement during the construction period.
xviii) Arrangements for insuring the project, during the construction stage.
xix) Details of credit facilities, if any availed, from SBI/other Banks i.e. credit
limits, date of sanction, present outstanding, credit rating, IRAC rating.
xx) Copy of approval of present/previous projects by other Banks/Housing
Finance Companies.
212
xxi) Copy of approval of Builder's current/previous projects for ADF by other
Banks/Housing Finance Companies.
Annexure'E'
APPRAISAL REPORT FOR APPROVAL OF RESIDENTIAL PROJECT FOR 'SBI

UPFRONT' HOME LOANS {ADVANCE DISBURSEMENT FACILITY (ADF)
TO BUILDERS}
(Rs. in lacs)
I. PROJECT PROFILE:
SI. Parameter Particulars

NO.
1. Name
Address of the project

2 Month and year of commencement
of the project
3 Present stage of construction
Amount invested so far Rs.
(minimum 15% of the construction (Certificate in respect of the amount

work should be completed) invested, duly certified by
Chartered Accountant, and
certificate on present stage of
construction from Architect is
enclosed alongwith photograph
evidencing present stage of
construction)
4 Probable month completion (should
be within validity of the approval
from Local Body/Urban
Development Authority etc. and
should not exceed 24 months from
the date of commencement of the
project)
5 Comments on ability of the Builder
to complete the project within the
project completion schedule in (4)
above
6 Details of flats. Type No. of Price Total
flats per
flat
A
B
7 Project value Rs.
Project cost
8 Status of approvals
213
Building Plans
Approval for building construction
i. Name of the Local Body/Urban
Development Authority
ii. Number and date of approval
iii. Validity of the approval
Approval from Water Authority
Approval from State Electricity
Board/Supplier of power
Approval for fire fighting
arrangements.
Approval for sewerage and solid
waste management.
9 Comments on availability of clear,
absolute and marketable title to the
property.
Name and address of Advocate

who furnished Search Report (copy
of report enclosed)
Whether the property is under
Builder 's ownership/under joint
development/ owned by third
party.
Lawyer's comments on the validity
of the joint development agreement,
No objection Certificate from the
owner and verification of
documentary evidence of sale
consideration paid to owners, if any
Lawyer's comments on clear and
unambiguous contract between the
owner and the builder which would
facilitate timely conveyance of title
to prospective purchasers of flats.
Pending litigation in respect of the
property in courts/with revenue
authorities, if any and comments
thereon
10 Whether the project is located at
natural calamity prone/social
disturbance prone areas
11 Comments on adoption of modern Valuer's report enclosed (with his
technology for construction of the comments on adequacy of building
project. technology and design to resist
damage on account of earthquake,
flood, cyclone, fire, lightning etc.)
214
12 Architect/Project Consultant
Name
Qualification
Address
Telephone Number
Mobile Number
Number of residential projects

executed by them during the last 3
years and number of flats therein.
Name of the last 3 residential Name of the Number of flats in
projects executed by them and total project the projects
number of flats.
13 Name of nearest Railway Station

and distance from the project
Name of nearest Bus Station and
distance from the project
14 Availability of infrastructure within No. of Hospitals;
a radial distance of 3 kms.
No. of colleges:
No. of Schools:
No. of markets :
No. of parks/play grounds

15 Basic amenities available • Parking space
• Play area/garden/lawns
• Round the clock security
• Intercom facility
• Fire fighting arrangements
Lifts/elevators
215
Modern amenities (applicable to • swimming pool
premium apartments costing Rs. 50 • Multi gym
lacs and above) • Landscaped garden
• Smart card based access
• Swipe card security
• Centralized cooking gas
• Solar water heating system
• Squash court/billiards room
• Jogging tracks
• Club house
• Water treatment plants
• Generator back up
16 Proposed management structure
after completion of project i.e.
society or apartment owners
association
17 Arrangements for insuring the
project during the construction stage
(copy of the current insurance policy
enclosed)
18 Minimum assured business (40% of
project value in respect of projects
funded by us and 25% in respect of
other projects)
19 Names of Banks/ HFCs who
approved the project
20 Name of Banks/HFCs who
approved ADF to the project
21 Comments on the project cash flow
statement particularly ability of the
builder to complete the project in
time (project cash flow statement
enclosed)
216
II. BUILDER'S PROFILE
1. Name and address of the Builder
Constitution
Telephone number(s) with STD code
Fax number(s) with STD code
E mail address
Web site address
Name of the contact person(s) ,
designation, Mobile Number(s)
2 Details of affiliation to State Chamber
of Housing Industry i.e. Ref. no. and
date
3 Financial and performance Year I Year II Year III
parameters
Authorised capital
Paid up capital
Share holding of partners/directors

(in %) Tangible Networth (TNW)
Net Sales
Net Profit/Net Loss
Current Ratio
TOL/TNW
Contingent liabilities
(including their nature and provision
made for meeting the obligations)
Comments on adverse features on (enclosed)
performance/financial indicators, if
any
Income Tax Returns Gross Net Income tax
(genuineness to be verified with Annual Annual paid
Income Tax Department, in case of Income Income
doubt)
Financial Year -
Financial Year -
Financial Year -
4 Name(s) of partners/directors 1.
2.
3.
217
Brief profile of partners/directors (enclosed)
including their experience in
construction of
residential/commercial complexes
Name of the residential projects (enclosed)
completed so far including the
number of flats in each project
(a) By the firm
(b) By other firms with at least 75%
common promoters
5 Liquidated damages to be paid, if any,
and provision made to meet the
obligation
6 Risk sharing mechanism, if any, in the
event of delay or deviation, defective
construction techniques etc.
Feedback on Timely completion of
construction and delivery of flats.
Quality of construction
Timely conveyance of clear, absolute
and marketable title to the purchasers
8 Profile of completed residential (enclosed)
projects i.e. name of the project,
location, address, monthly and year of
commencement of construction and
completion of construction and
completion of construction, type of
flats, number of flats, price levels
project value etc.
9 Names of Banks/HFCs which Name of the Name of the Bank
approved their last three projects project
10 Name of Banks/HFCs which

approved ADF for their last three
projects
11 Details of tie-ups, if any, with the Name Anticipated Actual
builder (including details of of the business business
concessional interest rates quoted) project potential booked
218
12 Details of Advance Disbursement Name Anticipated Actual
Facility extended in respect of their of the business business
previous projects, if any (including project potential booked
details of concessional interest rates
quoted)
Comments on timely completion of
the project
Comments on timely conveyance of
title to the buyers
a. MISCELLANEOUS INFORMATION
1 Name of the designated branch

2 Date of receipt of the proposal
3 Date of pre-sanction inspection (pre-
sanction inspection sheet with
comments enclosed)
4 Date of Lawyer's report
5 Date of valuation report
6 Date of submission of proposal
(Copies of lawyer's report, valuation report, approved building plan including floor
plan, brochure on the project, undertaking from the builder and other enclosures are
attached)
(Copies of the audited financials of the last 3 years with annexures, Income Tax
Returns, Income Tax Assessment Orders etc retained at the branch)
Recommendations:
DGM/AGM(PBU)
Place:
Date:
219
Annexure 'F'
SBI-UPFRONT' HOME LOANS- PROGRESS REPORT

FOR THE MONTH OF
Name of the Rating, Approved Period by Project Anticipate Actual Service Sharing
Builder if any, Projects which the value d business business charged of
identified awarde project is (Rs.in (Rs.in Cr.) booked proposed publicity
for extension d by expected cr.) so far for the expendit
of 'SBI- CRISIL/ to be (Rs.in cr.) business ure (%)
Upfront' ICRA completed sourced
Home Loans by them
(%)
220
Annexure-G
Name of Circle Revised list of centres eligible for approving ADF

Mumbai Mumbai, Pune, Nagpur, Nashik
Kolkata Kolkata, Asansol
Chennai Chennai, Coimbatore, Madurai
Delhi Delhi, Jaipur, Agra, Meerut, Faridabad
Lucknow Kanpur, Lucknow, Varanasi, Allahabad
Ahmedabad Ahmedabad, Surat, Vadodara, Rajkot
Hyderabad Hyderabad, Vijaywada, Visakhapatnam
Bhopal Indore, Bhopal, Jabalpur
Patna Patna, Jamshedpur, Dhanbad
Chandigarh Ludhiana, Amritsar, tri-city of Chandigarh (including Mohali,
Panchkula and Chandigarh)
Bengaluru Bengaluru
Kerala Kochi
221
INTEREST SUBSIDY SCHEME FOR HOUSING THE URBAN POOR (ISHUP)
Ministry of Housing and Urban Poverty Alleviation (MHUPA) Govt. of India has
designed an interest subsidy scheme as an instrument of addressing the housing needs
of the Economically Weaker Section (EWS) and Low Income Group (LIG) through
Jawaharlal Nehru National Urban Renewal Mission (JNNURM).
2. Saliant features of the scheme are as under :
Purpose To provide home loan with Central Government subsidy to

EWS/LIG persons for acquisition/construction of house.
Eligibility for (i) Beneficiary should not own a house in his/her name or in the name
application of his/her spouse or any dependent child. Beneficiaries who own
under the land in any urban area but do not have any pucca house in their name
scheme or in the name of their spouse or any dependent child will also be
covered under the scheme.
(ii) Important scheme parameters for qualification under EWS and
LIG should be as under :
Income Average Minimum Maximum Maximum

Group annual size of the permissible loan
household house subsidized amount
income@ loan eligible
amount* for
subsidy
EWS Upto Rs.1 lac 25 Sq.mts. Rs.1 Lac Rs.1 Lac
LIG Rs.1,00,001 to 40 Sq.mts. Rs.1.60 Lac Rs.1 Lac
Rs.2,00,000/
*Additional loans, if needed would be at unsubsidized rates.
@Average monthly household income will be subject to revision by the
Steering Committee of the Scheme from time to time.
(ii) Construction of new house should be ideally completed within a
maximum of 12 months from the date of first disbursement
whenever the beneficiary is taking up the construction himself.
Identification The scheme is to be implemented by Urban Local Bodies(ULBs) of
of the State Governments in conjunction with Banks/HFCs. States are
beneficiaries required to appoint a Nodal Agency which is responsible for
facilitating implementation of the scheme by putting in place the
right policy initiatives and exhorting ULBs to identify beneficiaries
and suitable ‘projects’ or land.
Sourcing fee of Rs.250 per sanctioned application may be paid to
MFIs/NGOs/SHGs who are duly identified as business
correspondents / business facilitators and to Home Loan Counselors
appointed by the Bank. The payment will initially be made by debit
to Branch Suspense Account with suitable narration and
subsequently a claim is to be submitted to NHB/HUDCO in the
format prescribed by NHB as shown in Annexure I. On receipt of the
222
claim amount, the suspense entry is to be reversed. It should be
ensured that the entry is not outstanding in Suspense Account for
more than 3 months.
Loan Term Maximum permissible loan term will be 20 years. Loan term will be
inclusive of moratorium period, if any.
Interest Interest will be applied to the borrower’s account at the bank’s rate
application of interest on daily outstanding loan balance at monthly rests.
Repayment Borrower will repay the loan by way of Equated Monthly
Installments (EMIs). EMIs payable by the borrower will be calculated after
reducing the Central Government subsidy which is receivable upfront, from
the maximum principal amount.
Example: loan amount after reckoning ISHUP Subsidy is shown
below.
Monthly Income Rs 10,000 pm Rs 5,000 pm

(as there is no tax (as there is no tax
liability, this is also liability, this is also
the NMI) the NMI)
Project Cost Rs 4.00 lacs Rs 2.00 lacs
(land cost if any,
building plan
approval cost,
construction of
standard unit,
registration cost,
stamp duty, water
connection etc fee)
Margin 10% Rs 0.40 lacs Rs 0.20 lacs
(as borrower cannot
bring in more
margin based on his
saving capacity)
Loan required Rs 3.60 lacs Rs 1.80 lacs
ISHUP subsidy Rs 0.35 lacs Rs 0.35 lacs
available
Actual loan availed Rs 3.25 lacs Rs 1.45 lacs
EMI/lac @ 9% Rs 900 pm Rs 900 pm
interest rate
EMI on loan of Rs Rs 2925 Rs 1305
3.25 lacs
EMI/NMI ratio 29.25% 26.10%
Prepayment Borrower will be free to prepay loan. Prepayment or pre-closure
charges will not be levied for any reason whatsoever.
Primary Mortgage of the dwelling unit.
security
Collateral Collateral security or Third Party Guarantee will not be obtained for
security loans upto and inclusive of Rs.1 Lac.
223
Subsidy Loans under this scheme will be eligible for Central Government
subsidy of 5% on the interest charged by the bank on the admissible
loan amount over the full period of the loan.
Subsidy will be released to the bank by the Central Government

through the Nodal Agencies viz. National Housing Bank and
HUDCO. The Bank has entered into MoU with the National Housing
Bank (NHB) and HUDCO for this purpose. The following Circles
may submit the subsidy claims to the NHB office at the LHO centre :
Mumbai, Hyderabad, Chennai, Bangalore, Kolkata, Ahmedabad. The
rest of the Circles may claim subsidy through HUDCO.
Circles will be required to identify a Nodal Officer at LHO for this

purpose to claim subsidy for all the loan disbursements under the
scheme on a monthly basis from the Nodal Agency in the standard
formats prescribed for this purpose. If loan is partially disbursed,
then the Circles will claim the subsidy in proportion to the amount
disbursed. Subsidy claims will be submitted by the Circles in the
standard formats prescribed by the Nodal Agency. Circles will credit
the subsidy amount received from the Nodal Agency to the loan
accounts of the respective borrowers. The credit of subsidy to the
account is expected to take place within 90 days of the disbursement.
Net present value (NPV) of the subsidy will be calculated on the basis
of notional discount rate advised by the Central Government,
presently 9% p.a., for the full remaining loan term.
Excel based calculator for calculation of subsidy has been prepared

as per the subsidy calculation model provided by NHB. It is available
on the PBBU website in downloadable form for enabling the
operating units to calculate and claim subsidy.
Other Other eligibility criteria e.g. Age, No. of borrowers, Processing fee,
conditions Interest rate etc. would be the same as in case of Home Loan scheme
of the bank under which the loan is sanctioned except the margin and
EMI/NMI ratio. There shall be a relaxation in Margin from 20% to
10% for both EWS and LIG and EMI/NMI ratio from 20% to 26.10%
for EWS and 25% to 29.25% for LIG borrowers respectively.
The Risk Scoring Model will not be applicable to loans under ISHUP.
Further the ministry has advised the lending institutions to exercise
prudence while processing claims under the scheme, and to accept
Income Certificate only from the revenue authority / competent
authority authorized by the State Government. However Branch
Managers are authorized to make an assessment of income for LIG
and EWS categories of borrowers for ISHUP in the following
circumstances:
(i) Where no agency is identified by the State Govt. for
issuing the required income certificate and the branch
224
is in a position to establish the income level of the
applicants independently to its satisfaction and as per
the income so assessed, the applicant is eligible to avail
the benefits under ISHUP Scheme.
(ii) Where the certificate issued by the State Government
Agency specifies the upper limit of income e.g. family
income does not exceed Rs…… but the actual income
level within that limit is to be established to fix up the
exact loan eligibility.
In cases, where the bank makes income assessment in accordance
with the procedure described in (i) and (ii), the appraisal form should
carry a certificate that the income levels are internally assessed and
the brief basis of that assessment in format shown in Annexure II.
Such assessment of income is for internal purposes only and cannot
be deemed to be a ‘certification of income’ for any other purpose.
Sunset The scheme will be open for sanction upto and including 30th June
clause 2013.
Website Details of the scheme may be downloaded from the website of the
address for National Housing Bank – http://nhb.org.in in the link for URBAN
further HOUSING-Interest Subsidy Scheme. Addresses and contact details
details of regional offices of NHB are also available on the NHB website.
Addresses of HUDCO offices may be looked up on their website
http://www.hudco.org
3. The Parliamentary Standing Committee on Urban Development have expressed

displeasure on the abysmally low utilization of budgetary allocation of Rs.125 Crores
for the scheme in the FY 2009-10. The Government of India has allocated a budget of
Rs.200 Crores for the FY 2010-11 towards subsidy amount under ISHUP. Ministry of
Finance, Government of India will therefore be monitoring monthly progress of
utilization of subsidy at the Whole Bank level. Circles are advised to monitor the
progress under ISHUP at monthly P Review meetings at RBO, Network and Circle
levels, and report the same to the Corporate Centre in the format enclosed at ‘Annexure
A’.
4. As per the action points that emerged during the review of meeting held by MHUPA
on April 16th, 2010, SLBC meetings are required to be held exclusively for ISHUP and
assigning targets in the states of Himachal Pradesh, Gujrat, Orissa, Maharashtra and
Chhattisgarh.
5. In Circles where the Bank is the convener of the SLBC, arrangements may be made
to discuss and disseminate the details of the ISHUP Scheme in detail at the SLBC
meetings. Representatives of HFCs/MFIs operating in the area may be invited to the
meeting and representation of ULBs may be ensured. A presentation on the Scheme is
placed on the PBBU website under Assets-Home Loans.
225
6. To avoid cluttering RACPCs/RASMECCs/RCPCs with low value home loans, it has
been decided that even in BPR centres, Circles may authorize certain branches to
appraise, sanction and monitor the loan under ISHUP. The branches may be chosen
where a suitable ISHUP-eligible project is coming up or in an area where a large number
of applications are received. This step is also necessary as the progress under the
schemes is closely monitored monthly by the Ministry of Housing and the State Govt
Agency and therefore delays are to be avoided at all cost. The branch may also be
suitably strengthened for the purpose till completion of the project in the area. Home
Loan accounts under ISHUP are to be opened under the product code 6251-2506.
Annexure A
Interest Subsidy Scheme for Housing the Urban Poor (ISHUP)

Monthly Progress Report.
(Circles should fax or email the report DGM (Real Estate), Corporate Centre, by 10th
day of the following month.)
(i) Report for the month of : ____________
(ii) Name of the Circle : ________________
(iii) Name(s) of the States serviced by the Circle :
(iv) Whether the Bank is the convener of the State Level Bankers’ Committee :
Yes/No
(v) Brief write up on presentations/discussions on the scheme with State

Governments/Urban Local Bodies etc, Projects in the pipeline, prospects during
the year :
(vi) ISHUP data
APPLICATION STATUS AS ON
Circle
Name
Branch No Received No Sanctioned No Disbursed No Pending
Name
No. amount No. Amount No. Amount No. Amount
226
ISHUP SUBSIDY STATUS
PERIOD FROM
TO (AMT. IN LACS)
LOANS CLAIMS
SANCTIONED CLAIMS RECEIVED CLAIMS PENDING
BRANCH SUBMITTED
NAME No. of AMT No. of AMT No. of AMT No. of AMT
A/cs A/cs A/cs A/cs
TOTAL 0 0.00 0 0.00 0 0.00 0 0
227
Annexure I
Reimbursement of Rs 250/- per approved application to

MFIs/NGOs/SHGs/CBOs/HLCs approved under ISHUP
Branch Charges claim Form

Name of the Bank Branch:
Address:
Claim for the period from to .
SL Name of Loan Name Date of Loan Branch Name of the

No the a/c of the sanction amount charges MFIs/NGOs
Borrower no. lending dd/mm/yy sanctioned amount /SHGs/CBOs
branch Rs. claimed /BC/BF/HLCs
Rs.
(1) (2) (3) (4) (5) (6) (7) (8)
Declaration:
It is certified that aforesaid bank branch has paid a sum of Rs. as the incentives to MFIs
/NGOs /SHGs /CBOs /HLCs fornumber of applications brought / arranged by them
and the same were approved for housing loan under ISHUP.
It is requested that the aforesaid claim may be forwarded to MoH & UPA for
reimbursement of Rs.in terms of the decision of MoH & UPA conveyed vide NHBs
letter no. NHB(ND)/HPC/74/5754/2010 dated September 21,2010.
Name & Designation

Seal of The Bank
228
Annexure II
Internal Assessment of Income for applicants under ISHUP scheme

Name of applicant
Address
Residing at this address since
Occupation
Type of work: Regular/contract/daily
wage
Nature of work: ( Maintains petty shop,
autorickshaw driver, maidservant,
helper in a shop, plumber, etc)
Periodicity of income ( daily, weekly,
fortnightly, monthly, sporadic etc)
Average annual income / average
monthly income
Basis of assessment: ( Estimated sales of
shop, enquiry with employer, market
rates of for wage in that line of work)
Income Assessed internally as above.
Assessing Official
229
SBI SURAKSHIT HOME LOAN
(Home Loans with Life Cover)
Home Loan borrower(s) of the Bank are presently given an option to avail additional
loan for funding of premium of Life Insurance Cover Plan. The option is exercised by
the borrowers either at the time of application or later.
2. As per the regulatory guidelines, the insurance policy is required to be sold to the
customer only when he volunteers to obtain the cover. With a view to ensuring
demonstrated compliance with these guidelines and avoiding incidence of alleged
coercive tactics by the operating units for selling of insurance products, it has been
decided to keep two separate Home Loan plans on the shelf, viz. (i) SBI Surakshit Home
Loans (with Life Insurance Cover) and (ii) SBI Home Loans (without Life Insurance
Cover).
3. At the time of application, difference between the two plans should be explained to
the customer(s). In cases where the customer chooses to opt for SBI Surakshit Home
Loan plan, a separate letter for that purposes should be obtained from him along with
the Home Loan application form
4. The scheme will be applicable to all new customers as well as to existing customers
who subsequently opt for SBI Life coverage.
6. There are instances where the Home Loan application is submitted to CPCs without
the request for coverage under SBI Life RiNn Raksha policy, Smart Shield Policy or Saral
Shield but the customer subsequently desires to opt for life cover. In such cases some
CPCs are returning loan proposals to sourcing units for resubmission of modified loan
proposal. The process adopted by these CPCs results into avoidable delay and increased
TAT. The additional loan amount for SBI Life premium is not considered for calculation
of eligibility under Home Loan and does not require any fresh appraisal, as such the
same may be sanctioned by CPCs on written request of customers without referring to
the sourcing units.
7. ITS Department has developed a separate module under Home Loans called “HL
Suraksha”, which is a separate but linked Term Loan account where the limit is equal to
the Premium to be paid for availing the RiNn Raksh, Smart Shield or Saral Shield
protection. This ‘HL Suraksha Account’ has the same tenor and rate of interest as the
Home Loan to which it is linked. Premium for RiNn Raksha policy will be debited in 5
instalments to this account. Premium for Smart Shield and Saral Shield is payable in
lump sum, hence the account will be debited in one shot. If option for RiNn Raksha or
Smart Shield or Saral Shield is obtained along with Home Loan in the beginning, the
Home Loan is called the Surakshit Home Loan and has a distinct product code. In this
case the HL Suraksha account can be opened automatically by the system for the
following product code:
62512241 SBI SURAKSHIT HL AUG ‘11
230
8. In case the option is exercised later, a separate HL Suraksha Account is to be opened
under product code 6251-2237 and manually linked to the underlying Home Loan.
The detailed procedure for opening HL Suraksha Account is included in Annexure

HL-AR under PART-II
9. To extend similar facility to Maxgain borrowers, a new insurance premium funding

account called “MAXGAIN SURAKSHA” has been introduced.Unlike Home Loans
(TL), auto opening of account is not available under Maxgain because Maxgain is an
Overdraft product whereas the “Maxgain Suraksha Account” is a Term Loan Account.
The “Maxgain Suraksha” (TL) Account has to be opened manually for Maxgain Home
Loan Accounts under product code 6251-2243 after opening the Maxgain Home Loan
account with the same Customer Information File (CIF) separately. The Maxgain
Suraksha Account should have the same Tenor and same Rate of Interest as in the
Maxgain Home Loan Account. Maxgain Suraksha account will be linked to Maxgain
Home Loan account manually at the front end.
LINKING OF SURAKSHA ACCOUNT

EXISTING FUNCTIONALITY
1) Linking of Suraksha Accounts to the respective Home Loan Accounts is done
through screen no. 017085 Loans: Housing loan plus
Create/Maintain/Enquiry/Delink.
Navigation path for the same is as provided below:
DL/TL Accounts & Services -> Linking Functionality for Home Loan -> Home Loan
Link Acc
2) When active DL/TL or CC/OD Account is provided by the user and “Create”
option is
selected in the above-mentioned screen, screen 017086 is scheduled.
3) Suraksha account that needs to be linked to the DL/TL or CC/OD Account is
provided in the screen 17086 in the field “Account Number” under “Housing
Loan
Insurance Account Details” section.
4) Suraksha Account should not be in “Closed” or Written off (partial or
full) or
Cancelled status.
5) Both the accounts i.e. Suraksha Account & the respective Home Loan
Account should belong to the same Primary CIF.
6) Said linking can be done by both Home Branch and Account Maintained Branch.
7) When the amend transaction is performed on Screen 17085, the existing
Suraksha
Account is displayed in Screen 17086 which can be amended and a new Suraksha
Account can be linked.
8) When the enquire option is selected by the teller, system displays only the
active
linked Suraksha Account
231
Scheme of 1% Interest Subvention on Housing Loan
Union Finance Minister during the Budget presentation for 2009-10, had announced a
Scheme of 1 per cent Interest Subvention in respect of individual housing loans upto
Rs.10 lakh, provided the cost of unit does not exceed Rs.20 lakh. The validity period of
the scheme was from 1st Oct 2009 to 31st March 2011. From 1st April 2011 the scheme
continues with a different set of parameters like loan amount upto Rs. 15 lakh and cost
of the unit upto Rs. 25 lakh. The Important features of the scheme are as under:
Purpose The objective of the Scheme is to provide interest subsidy on housing

loan as a measure to generate additional demand for credit and to
improve affordability of housing to eligible borrowers in the middle &
lower income groups. The Scheme is expected to provide relief to
prospective home owners and improve home ownership in the
specified target segment.
Eligibility Interest subvention of 1 percent will be available on housing loans
for upto Rs. 15 lakh to individuals for construction/purchase of a new
application house or extension of an existing house, provided the cost of
under the construction/price of the new house/extension does not exceed Rs. 25
scheme lakh. All such loans sanctioned and disbursed for a period of two
years from 1.04.2011 shall be eligible for the said interest subsidy. For
date of sanction/account opening before 01.04.2011, housing loans
upto Rs. 10 lakh are covered under the Scheme provided the cost of
the unit does not exceeds Rs. 20 lakh.
Loans extended for construction of farm houses, to staff members of
Banks at concessional rates, loans only for repair of existing homes
and NRI Home Loans are not eligible for the subsidy.
Duration of The Scheme will be in operation from October 01, 2009 to March 31,
the Scheme 2013.
Interest Subsidy of 1 per cent will be defined as reduction in interest rate by
Subsidy 100 basis points per annum from the existing rate of interest for a
particular amount & tenor. It will be applicable to the first twelve
installments of all such loans sanctioned and disbursed during the
currency of the Scheme and will be computed for 12 months on the
disbursed amount. The subsidy amount will be adjusted upfront in the
principal outstanding, irrespective of whether the loan is on fixed or
floating rate basis.
Nodal National Housing Bank
Agency
Interest Interest will be applied to the borrower’s account at the bank’s rate of
application interest on daily outstanding loan balance at monthly rests.
Repayment Borrower will repay the loan by way of Equated Monthly Installments
(EMIs).
Primary Mortgage of the dwelling unit.
security
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Other Other eligibility criteria e.g. Age, No. of borrowers, EMI/NMI ratio,
conditions Processing fee, Loan Term, Interest rate, pre-closure penalty etc.
would be the same as in case of Home Loan scheme of the bank under
which the loan is sanctioned.
a) Housing loans extended to Non Resident Indians (NRIs), for
construction of farm houses and to staff members of the banks
are not eligible for subsidy under the Scheme.
b) Loans sanctioned prior to October 01, 2009 would not qualify
for reimbursement under the Scheme.
Sunset The scheme will be open for sanction upto and including 31st March
clause 2013
Subsidy Banks have to submit a single consolidated subsidy claim to NHB for
Claim eligible loans on a monthly basis. Banks should use their own funds
for upfront credit of subsidy till the same is reimbursed by the Govt of
India.
Utilisation To ensure utilization of subsidy amount, Banks are required to submit
Certificate a uitlisation certificate on quarterly basis. The certificate should be
signed by a statutory Auditor certifying that the claims made are true
and correct.
2. NHB requires Banks to submit a single consolidated subsidy claim for the Bank as a
whole. The claim format contains 16 fields and the format is appended in Annexure
I. The accounts which are prima facie eligible have been identified on the basis of the
date of sanction and limit. Accounts where disbursement is complete have been targeted
for submitting the first claim. For these accounts, a single consolidated claim is to be
submitted for the period 1st Oct 2009 till 31.1.2011. Thereafter, a claim will be submitted
every month for the incremental accounts.
3. Out of the 16 data fields required in the claim format, 13 fields are captured in CBS
and could be extracted by Data Warehouse. The correctness of these fields needs to be
verified and the missing fields are to be supplemented. The eligibility of the customer
for the subvention based on the scheme exclusions also needs to be confirmed. To
facilitate capture of the missing and incomplete/incorrect fields, IT Belapur has provide
a portal and the same is available at PBBU website http://10.1.1.13/The information
available in CBS for eligible account numbers has been extracted on quarterly basis and
can be accessed by the RACPC/RASMECC in BPR centres and Branches in non-BPR
centres. Operating staff are required to verify the correctness of the existing data and fill
in the missing/incomplete fields. Since the subsidy claim is subject to audit, the data
verification/correction has to be done with a Maker/Checker arrangement with the PF
number as login ID.
4. Claim in respect of those accounts sanctioned on or after 1st October 2009, and where
error-free information for filing the claim was available, has been lodged with the NHB
. Subsidy amount is credited to the eligible Home Loan accounts through LHO focal
point account . The details of the subsidy amount credited to the borrowers’ account are
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placed on the PBBU website http://10.1.1.13. Branches are required to download the
report and get the same certified by the Statutory Auditor.
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ANNEXURE – I
Sl. Name of A/c Name of Loan Date of Cost of the Rate of Loan Loan Date of Interest Loan Interest Built up Location of
No. the No. the amount sanction of house / flat Interest tenure amount disbursement of subsidy amount subsidy area of house / flat
borrower lending sanctioned loan (Rs.)* (Fixed / (years) disbursed loan of being already already Flat / (should
branch (Rs.) mm/dd/yy estimated Floating) - (Rs.) mm/dd/yy claimed disbursed claimed House contain name
fixed (Rs.) on which and (sq. of town /
interest received, mts.) municipality,
subsidy if any district and
already (Rs.) State)
claimed
and
received, if
any (Rs.)
(1) (2) (3) (4) (5) (6) (7) (8) (9) (10) (11) (12) (13) (14) (15) (16)
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Rephasement
At present there is no scheme for Rephasement of Home Loan repayment
schedule. While the Bank has been increasing the maximum tenor of the Home
Loans, there has been no provision to make the benefit available to existing
borrowers, although the increase in repayment period could be beneficial to them.
Further, whenever a temporary default occurs in the account, which is not
rectified, and subsequent EMIs are paid regularly, the account continues to remain
NPA. Therefore, it has been decided to introduce a scheme for Rephasement of
Home Loan repayment schedule on the following lines.
2. Defaults in Home Loan repayment may occur due to the following events
resulting in the inability of the borrower to repay stipulated loan instalments:
Medical care, children’s education, marriage in the family, temporary
unemployment, losses in business, crop failure, EMI increase triggered by increase
in interest rate, calamities such as flood, drought, earthquake, riots etc.
3. With a view to helping our Home Loan customers, who have genuine needs or
difficulties as above, to tide over difficult times in their life, rephasment of loan
instalments may be allowed in conformity with the undernoted guidelines
I Principles to be followed in all cases of Rephasement:
(a) Revised terms should be in conformity with the Home Loan policy of the Bank
prevailing on the date of Rephasement, especially with regard to maximum
permissible loan tenor, maximum age of the borrower, income generation
capacity of the borrower till liquidation of loan, etc.
(b) Extension of repayment period can be made available to borrowers, who had
opted for the maximum repayment period available to them at the time of
original sanction, and who are now eligible for extended repayment period as
per current norms.
(c) Revised loan term will be the period between revised date of liquidation of
loan and the date of first disbursement of the loan.
(d) Floating interest rate loans: Interest rate applicable to the revised loan term as
on the date of rephasement, as defined in (c) above, will be applicable.
(e) Fixed interest rate loans: The present maximum tenor is only 10 years. The
revised loan tenor should not, therefore, exceed the original term.
Accordingly, interest rate also will not undergo any change. Wherever reset
of interest rate is due, the reset will be carried out as per extant instructions.
(f) Interest rate concessions, if any, sanctioned at the time of loan origination, shall
be continued to the same extent (for example, if a concession of 25 bps is
approved, this reduction will be applied to the revised base rate).
(g) Loan rephasement may be sanctioned by the authority who sanctioned the
loan. In cases where loans were sanctioned by authorities upto the rank of
AGM and subsequently migrated to RACPCs, sanctioning authority for
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rephasement shall be AGM (RACPC). AGMs (SARC) may sanction
rephasement of Home Loans which were sanctioned by authorities upto the
rank of AGM and which have been subsequently migrated to SARCs.
(h) Rephasement sanctioning authority may consider sanctioning of applicable
concessions on account of salary account, margin, green housing, EMI/NMI
ratio etc., which are non-discretionary in nature (subject to the maximum
extent of cumulative concessions as per prevailing pricing policy of the Bank
on the date of rephasement).
(i) Document prescribed for loan rephasement to be executed by all the borrowers
and guarantors.
(j) A revaluation of the property needs to be done and the cost thereof should be
borne by the borrower.
(k) LTV ratio (loan outstandings to property value ratio), based on the revaluation,
should be within the usual norms on the date of rephasement.
(l) First rephasement may be allowed any time. Period between subsequent
repahsements should be minimum five years.
(m) PDCs/SIs/ECS mandate for the revised EMI to be obtained.
II.Methods of Rephasement:
Floating rate loans :-

Borrowers may be given the following options:
(a) Extend loan term by keeping EMI unchanged:
Loan term may be allowed to be extended by keeping the EMI unchanged.
Revised loan term may be calculated on the basis of Home Loan outstanding
on the date of Rephasement and interest rate applicable to the probable revised
loan term.
(a) Change EMI by extending the loan term:

When loan term increases, EMI at a given interest rate comes down. EMIs may
be revised downwards by extending the loan term .
(c ) Mid Stream Moratorium (with interest servicing):
Borrower may given an option of servicing only the monthly interest during
the mid stream moratorium period. Midstream moratorium period should not
exceed 6 months. Borrower may be allowed to exercise option (a) or (b) above
for refixing of EMIs.
Fixed rate loans :-

(a) There may not be any scope for options (a) and (b) above. In fact, when
rephasement is done, the EMIs may go up, as the existing outstandings will have
to be repaid in full within the original repayment period. They may, however, be
given option (c) above.
(b) Conversion of fixed interest rate loan to floating interest rate loan: Borrowers may
be given an option to convert home loan from fixed interest rate to floating interest
rate loan in conformity with principles of loan rephasement. Options (a), (b) and
(c) under floating interest rates above, may be used by the borrower when he
237
exercises this option. Loan tenor may be extended upto the permissible limit
under Home Loan policy. Interest rate will be as per I(d) above.
III.Rephasement fee* :-
Administration charges to be recovered upfront as under:

Outstanding Loan amount Rephasement administration fee
Upto Rs.5 Lacs Rs. 2,000/-
Above Rs.5 Lacs and upto Rs.30 Rs. 3,000/-
Lacs
Above Rs.30 Lacs and upto Rs.1 Cr Rs. 5,000/-
Above Rs. 1 Cr Rs. 7,500/-
* Fee was waived, as a special case upto 30th June 2009
IV. Interest rate conversion fee: –
Conversion fee at 0.50% of the outstanding amount shall be recovered upfront from
the borrowers who opt for conversion from fixed interest rate to floating interest
rate, in addition to rephasement administration fee.
V. IRAC Norms:-
As per extant RBI guidelines in this regard, in case of Substandard

Accounts/Doubtful accounts, if arrear installments and interest are paid by the
borrower, then the account will become standard asset immediately. Otherwise
Substandard Accounts/Doubtful Accounts will be categorized as Standard Assets
at the end of one year from the first repayment under the rephasement programme,
provided the repayments are regular during that year. RBI policy in this regard
prevailing on the date of rephasement should be followed for IRAC purposes.
VI. Documentation :-
(i) Simple request letter from the borrower (s) for rephasement of Home Loan
repayment stating the reason for the need for rephasement. (ii) Arrangement letter
for advising rephasement as per Annexure /HL.-T (iii) Stamped Letter to be obtained
from the Borrower(s)/Guarantors, if any, as per format furnished at Annexure /HL.-
U
4. Borrowers, whose accounts have become NPAs due to the above reasons,
should be addressed a suitable letter giving them an opportunity to rephase the
repayment programme
Special dispensation upto 30th June 2009

(i) As per the loan arrangement letter and loan agreement, the Bank has the option
to reduce or increase the EMI or extend the repayment period or both consequent
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upon revision in interest rate. ( Such changes are not deemed to be re-structuring
of loan).
Therefore, prior consent of the borrower for rephasement need not be insisted
upon. However, the borrowers/guarantors should be advised in due course, of
the changes, suitably through auditable means, and these acknowledgements
should be kept as part of loan documents.
(ii) Rephasement may be done by way of any one or the combination of the
following subject to the condition that the maximum loan tenor does not exceed
the present maximum permissible tenors of 25 years for floating interest rate loans
and 10 years for fixed rate loans. Also, it should be ensured that repayment is
completed before the borrower (youngest one, in case of joint borrowing)
completes the age of 70 years :
• Change in EMI
• Change in tenor
• Mid-stream moratorium (with interest servicing)
• Additional moratorium for incomplete projects
(iii) With a view to enable handling of large number of accounts, the operating
units are permitted to sanction rephasement of accounts with similar profiles
in bulk, as per the enclosed format, instead of account-wise appraisal for accounts
/ borrowers.
(iv) Rephasement administration fee is waived, as a special case upto 30 th June

2009.
(v) Valuation through approved valuers need not be insisted upon, provided the
appraisal official and the sanctioning authority are satisfied that there is no
depreciation in the property value after the date of sanction of the loan.
(vi) Interest rate, as originally contracted, may be continued even if the loan tenor
gets extended due to rephasement, as a special case, for loans rephased upto 30th
June 2009.
(vii) In case, where the borrower needs funding assistance to repay the arrears of
loan, the operating units may consider their request for funding through SBI
Home Line or SBI Home Plus. As a special case, the condition of regular
repayment of Home Loan for three years for eligibility for SBI Home Line, and
condition of satisfactory repayment record of one year for SBI Home Plus is
waived upto 30th June 2009. For SBI Home Plus, fresh re-valuation would be
required through approved valuers only in cases where the market value of the
property has increased by over 20% in the opinion of the Branch / CPC.
All eligible accounts should be identified, re-phased and classified as standard

asset in CIS data as on 31.12.2008. The operating units should comply with RBI
guidelines on classification of assets meticulously.
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Restructuring
Reserve Bank of India - Special Regulatory Treatment For Asset Classification
With a view to preserving economic and productive value of assets (and not ever
greening of problem accounts) in the wake of global downturn, RBI hadve issued
framework for “Special Regulatory Treatment” for restructuring packages
implemented till 30th June, 2009The said scheme has since expired and is no longer
in force Summary of RBI instructions relevant to Home Loans is furnished below
at Annexure- 1 and glossary of terms used therein is at Annexure -2.
Restructuring as per RBI definition involves (i) granting of concessions that the
bank would not otherwise consider (ii) to a borrower who is facing financial
difficulty, for economic or legal reasons.
Therefore, an EMI reset or extension in tenor done purelyon account of interest
rate change should not be treated as re-structuring. Accounts will be termed as
restructured, only when the account is irregular due to default in repayment of EMIs
by the borrower.
Provisioning Norms: Re-structuring of home loans does not involve diminution

in the fair value of the re-structured advance as home loans are charged sub-PLR
interest rates. The Net Present Value (NPV) of the advance prior to and post
restructuring remain the same. Therefore, assignment of additional risk weight
will be required on restructured home loans.
The restructuring should be taken up with or without borrower’s application on

or before 31st January 2009 and the restructuring package accepted by the
borrower should be put in place within a period of 120 days from the date of
taking up the restructuring package ( In case of accounts where restructuring was
taken up after 27th August 2008 , the period for implementing the restructuring
package will stand extended from 90 days as advised earlier by RBI, to 120 days
from the date of taking up of restructuring package).
Annexure-1
Summary of RBI Instructions on Special Regulatory Treatment
Special Regulatory Treatment For Asset Classification
Housing loans granted by the banks are eligible for special regulatory treatment, if
restructured1.
Features of Special Regulatory Framework –

1. Dues to the Bank should be fully secured2 ,
2. the restructuring should be taken up on or before 31st January 2009 and the
restructuring package should be put in place within a period of 120 days from the
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date of taking up the restructuring package ( In case of accounts where
restructuring was taken up after 27th August 2008 , the period for implementing
the restructuring package will stand extended from 90 days as advised earlier by
RBI, to 120 days from the date of taking up restructuring package),
3. Process of restructuring may be initiated by the Bank (i.e. without waiting for
application from the customer) in deserving cases subject to customer agreeing to
the terms and conditions.
4. Any additional finance may be treated as ‘standard asset’, upto a period of one
year after the first interest/principal payment, whichever is earlier, falls due
under the approved restructuring package. However, in case of accounts where
the pre-restructuring facilities were classified as ‘sub-standard’ or ‘doubtful,
interest income on the additional finance should be recognized only on cash basis.
If the restructured asset does not qualify for upgradation at the end of the above
specified one year period, the additional finance shall be placed in the same asset
classification category as the restructured debt.
5. Second restructuring done upto 30th June 2009 will also be eligible for
exceptional/special regulatory treatment.
6. Restructured Home Loans should be risk weighted with an additional risk weight
of 25 percentage points to the risk weights prescribed vide RBI Master Circular
dated 1st July 2008, on Prudential Guidelines on Capital Adequacy and Market
Discipline.
7. Asset classification -
Asset classification Special regulatory treatment for accounts

prior to restructuring restructured before 31st January 2009.
Standard Accounts which were standard as on 1st
September 2008 but turned NPA after that date
will be treated as standard after restructuring.
Substandard/Doubtful If arrears of interest and principal are paid by the

Doubtful borrower in the case of loan accounts classified
as NPAs, the account should no longer be treated
as nonperforming and may be classified as
‘standard’ accounts.
In case of restructured accounts, asset
classification, as on the date of restructuring will
be retained on restructuring.
These accounts will be eligible for up-gradation

to Standard category
if satisfactory performance4 is demonstrated during
the specified period3.
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Glossary of terms
1. Restructured accounts: A restructured account is one where the bank, for
economic or legal reasons relating to the borrower’s financial difficulty, grants to
the borrower concessions that the bank would not otherwise consider.
Restructuring would normally involve modification of terms of the
advances/securities, which would generally include, among others, alteration of
repayment period/ repayable amount/ the amount of installments/ rate of
interest(due to reasons other than competitive reasons).
2. Fully secured: When the amounts due to a bank (present value of principal and
interest receivable as per restructured loan terms) are fully covered by the value
of security, duly charged in its favour in respect of those dues, the bank's dues are
considered to be fully secured. While assessing the realizable value of security,
primary as well as collateral securities would be reckoned, provided such
securities are tangible securities and are not in intangible form like guarantee etc.,
of the promoter / others. However, for this purpose the bank guarantees, State
Government Guarantees and Central Government guarantees will be treated on
par with tangible security.
3. Specified Period : Specified Period means a period of one year from the date when
the first payment of interest or installment of principal falls due under the terms
of restructuring package.
4. Satisfactory performance :Satisfactory performance during the specified period

means adherence to the following conditions during that period.
1. Non-agricultural cash credit accounts : In the case of non-agricultural cash

credit accounts, the account should not be out of order any time during the
specified period, for a duration of more than 90 days. In addition, there
should not be any overdues at the end of the specified period.
2. Non-agricultural term loan accounts : In the case of non-agricultural term

loan accounts, no payment should remain overdue for a period of more than
90 days. In addition there should not be any overdues at the end of the
specified period. Government Guarantees will be treated on par with tangible
security.
242
CIRCULAR
For FOs/Subsidiaries
IBG/NRI/KPN/1806
2nd March 2007
NRI Housing Loan
Process for sanction at Foreign Offices /Subsidiaries
In order to popularise our NRI Housing loan product and to attain leadership in this market
segment, it has been now decided to put in place an additional process for sanction of housing
loans to NRIs / PIOs, at foreign offices /subsidiaries for purchase of house /flat in India ( loan is
to be disbursed in India and loan account will be parked with specified branch in India ). The
new process is now being rolled out across all foreign offices /subsidiaries(subject to local
regulatory stipulations ) and at all circles / RACPCs.
IX. Salient features of the process :
The salient features of the additional simplified processes are furnished hereunder:
1. The pre sanction process in respect of Housing Loan involves a number of steps of
which the following are of critical nature from the point of view of FOs who would
now be sanctioning such loans.
i. The title deeds of the landed property /flat/house etc. must be examined by Bank’s
advocate who should certify in the search report that the mortgagor’s title to the property
is clear and that a valid mortgage can be created..
ii. Estimation / valuation reports from approved valuer in respect of the property to be
financed are to be obtained.
iii. Satisfactory inspection report on the visit to the site / property to be purchased as also visit
to the residence /office / business place of the guarantor ,if any .
iv. In case the NRI / PIO intends to buy a property from a builder whose project has been
approved by the Bank, the LHO concerned would have ensured that
title deeds are examined by Banks advocate and a search report obtained, ensured
that all legal clearances are obtained by the builder and certificate obtained from
Chartered Engineer / Approved Valuer and site inspected by a bank official.
Nevertheless, individual search reports are sometimes insisted upon as a measure of
caution.
2. In view of the above critical steps, the sanction by the Foreign Office would be a conditional
sanction, with the following stipulations :
i) Obtention of search report from the local empanelled advocate in India, which should
be found satisfactory and acceptable .
ii) Satisfactory inspection report on the visit to the site / property to be purchased
as also visit to the residence /office / business place of the guarantor, if any.
3. Foreign Office would do the KYC compliance, cross selling of SBI Life and the entire
243
appraisal after obtaining all the documents prescribed in the Circular instructions issued from time
to time and issue the conditional sanction to the applicant. NRI can execute the security documents
abroad duly stamped in accordance with the provision of law there, which can be sent along with
the appraisal form and the application to the respective RACPC, after obtaining the home branch
choice from the applicant. The foreign offices will be provided the stand alone appraisal software
‘DREAM HOME’ operating across all RACPCs ( A CD with the software will be mailed
separately )
4. RACPC, upon receiving the application and executed documents along with the
conditional sanction letter, shall ensure fulfillment of the conditions in the sanction, carry out pre-
sanction surveys wherever required and disburse the first instalment after stamping the documents
with the stamp duty applicable in India. The release of further disbursements as well as further
maintenance would take place from RACPC as laid down.
5. In case the NRI wishes to execute documents through his Power of Attorney holder in
India, the format of the Power of Attorney (POA) will be handed over by our foreign office to the
NRI borrower. After executing the POA at the foreign centre as per the law applicable at that
centre, the NRI borrower would send the POA to his POA holder in India (i.e at the centre where
RACPC is located) together with the copy of the conditional sanction letter. The POA holder in
India together with the POA and copy of the sanction letter will call on the RACPC for completion
of documentation and creation of Equitable Mortgage.
6. On completion of all the formalities, a confirmation for having disbursed the loan and
completed the documentation formalities including creation of the equitable mortgage will be
sent by the RACPC directly to the Foreign office.
7. In case the NRI wishes to execute the documents at the Foreign centre and create an
equitable mortgage without having to visit India, the process outlined in Circular No.
IBG/NRI/AKM/76 dated 21st April 2006 can be followed (page no 12 ).
8. The TAT for sanction at Foreign Office would be 1 day on receipt by them of all the required
papers from the NRI customer and 1day for document execution. All other TATs for other sub
processes would be followed by RACPC as stipulated.
9. The full processing charges shall be recovered by the FO/Subsidiary at the time of according
conditional sanction.50% of the processing charge shall be retained by the FO and the balance
50% shall be remitted to the RACPC while forwarding the loan application /documents .Al other
charges as may be applicable shall be either recovered by the RACPC from the NRE/NRO account
of the customer or shall be advised by the RACPC to the FO/Subsidiary for being recovered from
the customer and remitting to the RACPC.
10. At the Foreign office/Subsidiary wherever powers have been delegated to the VP (Per
Banking and Administration) / Manager (Credit administration) or similar positions, the concerned
officials shall exercise the delegated powers for sanctioning loans to individuals, for sanction of
the NRI Housing loan strictly as per eligibility under the scheme of housing loan to NRIs as
presently available in the Bank (PBBU). In case the eligible loan amount works out to more than
their individual powers under this head, the proposal shall be submitted to the Branch Credit
Committee (BCC) for sanction. Proposals beyond the powers of BCC shall be handled by Regional
Credit Committee (RCC) wherever in place. Any proposal beyond powers of BCC/RCC shall be
forwarded to RACPC.
As far as subsidiaries are concerned, they should have the scheme and its operations including
delegation aspects cleared by their respective Boards. They are advised to initiate further suitable
steps for implementing the process, subject to regulatory stipulations applicable to them.
11. Full details of the revised process are being advised to all the LHOs / RACPCs so that
244
they can implement the process.
12. It is reiterated that the extant instructions regarding sanction of Housing Loan to NRIs in
India will remain valid and the new process of sanction at Foreign Offices will only be an
additional simplified process for increasing our thrust in the area of NRI Housing finance.
13. Please ensure that the above arrangement is in compliance with regulatory requirements,
if any at the centre.
Please note the contents and arrange to implement the revised processes. Please initiate suitable
measures to tap the prospective NRI Housing loan borrowers by maintaining excellent co-
ordination with the RACPCs in order to increase our market share in the NRI Home loan segment
significantly.
Rationale
To increase the Bank's NRI Housing loan portfolio substantially and to increase Bank's market
share in this segment.
245
CIRCULAR
For FOs / Subsidiaries
Enclosure
IBG/NRI/AKM/76 21th April 2006

NRI Home Loan
Simplification of Processes
Growth in the NRI Home Portfolio of our Bank in the past few years is either stagnant or
moderate in contrast to the substantial growth registered by the new generation Private
Sector Banks and Foreign Banks operating in India.
Even-though, various features of the NRI Home Loan product of our Bank compares
favourably with the similar features of the home loan products of our aggressive
competitors, no appreciable growth is observed in our NRI Home Loan Portfolio.
In order to popularise our NRI Home loan product and to attain leadership in this market
segment, it has been decided to put in place the processes involved in the receipt of
application, processing, sanction, documentation and marketing.
SALIENT FEATURES AND ASSUMPTIONS OF THE SIMPLIFIED PROCESSES
The salient features and assumptions of the simplified processes are furnished
hereunder:
The simplified processes will be implemented at the select RACPCs located at Mumbai,
Chennai, Delhi, Hyderabad, Bangalore, Kolkata, Ahmedabad, Thiruvananthapuram and
Chandigarh as well as in select foreign offices namely SBI US Operations, London, Male,
Bahrain, Singapore and Hongkong and select subsidiaries namely SBI(California) and
SBI (Canada).
As the simplified processes will be implemented only in the select RACPCs and select
foreign offices and subsidiaries as mentioned above, it is essential that the prospective
NRI borrower must be staying in the same locality where the select foreign offices and
subsidiaries are located and is willing to construct/purchase/alter/extend the house or
purchase the plot in the areas where the select RACPCs are located.
246
In case the prospective NRI borrower does not maintain either NRE Savings Bank or
NRO Savings Bank account in any of the branches (undertaking NRI business) linked to
the select RACPCs ( that is located in the same centre as that of the RACPC ), he may be
advised to open the account in any of the said branches ( preferably in the link Core
Banking Branch ) prior to sanction of the loan.
The RACPC will undertake the complete process like processing, sanction, execution of
the documents, creation of Equitable mortgage and disbursement of loan in case the loan
will be parked in a Core Banking branch linked to the said RACPC. In other cases ( i.e.
where the loan will be disbursed by a non-Core Banking branch linked to the said
RACPC), the RACPC will complete the job upto the stage of creation of Equitable
mortgage (as mentioned above in this paragraph) and will send all the documents to the
branch concerned for disbursement.
The NRI customers can have the following options for sending the applications for Home
loan at the centres, where the select RACPCs are located.
• Send the application directly to the select RACPC.
• Send the application to the select FOs, which will send the same immediately to
the select RACPC concerned by courier of international repute after completing KYC
compliance.
• Send the application to the link CBS/Non CBS Branch (Undertaking NRI
Business) located in the same centre where the select RACPC is located and where he
maintains his NRI A/c. On receipt of the application, the said branch will send the
application to the select RACPC immediately after completing KYC compliance.
• Submit the application to the link CBS/Non CBS Branch (Undertaking NRI
Business) located in the same centre where the select RACPC is located and where he
maintains his NRI A/c during his personal visit to India. On receipt of the application,
the said branch will send the application to the select RACPC immediately after
completing KYC compliance.
The FOs/Subsidiaries should direct the prospective NRI Home Loan borrowers to the
select RACPCs for prompt action.
The select RACPC will grant in-principle sanction based on the income and repayment
capacity of the prospective NRI borrower.
247
The NRI Home Loan page has been modified and has been made more comprehensive
with linkages to Interest rates, Forms, List of select RACPCs etc.
As the simplified processes will be implemented in select RACPCs and select FOs &
Subsidiaries abroad as mentioned above, the detailed processes have been outlined
hereunder. The select RACPCs and select FOs and subsidiaries abroad are advised to
follow the same meticulously.
1. In-principle sanction to be extended by RACPCs
It has now been decided that RACPCs will extend in-principle sanction as per the extant
instructions of the bank based on the income particulars and repayment capacity of the
prospective NRI borrower. The step by step processes involved for in-principle sanction
by RACPCs are furnished hereunder:
a) The prospective NRI borrowers will download the application from the Bank's website
www.sbi.co.in or www.statebankofindia.com under NRI Services.
b) They will email the completed application form (either with or without the
particulars of property) to the respective RACPC (provided the prospective borrower
intends to purchase/construct/renovate/alter the house or to purchase the plot at a
place, where either the RACPC is located or where a SBI branch undertaking NRI
business and linked to the said RACPC is located ) and will simultaneously email a copy
of the same to the email address ( dgm.nri@sbi.co.in ) of NRI Services, IBG, Mumbai and
the respective FO/Subsidiary ( in case the application is routed through the
FO/Subsidiary ). The NRI borrower will specify his preference for a link NRI CBS/non
CBS branch for parking the home loan where he has or is going to maintain his NRE
savings/NRO savings Bank account.
c) Simultaneously, they will mail the application form along-with relevant
documents like salary certificate, employment details, passport, visa etc. to the RACPC
concerned.
d) On receipt of the emailed application, the RACPC concerned will
acknowledge the same by email, immediately on the first business day of the receipt
of the email.
e) The RACPC concerned will convey its decision by email to the applicant
in respect of the in-principle sanction (as per the Annexure A) within 1(one) business
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day after the receipt of the original application and other related documents followed by
mailing the letter to the applicant's overseas address by registered post.
f) The RACPC will email a copy of the said in-principle sanction to the NRI
Services, IBG at the email address ( dgm.nri@sbi.co.in ).
g) The processes in respect of recovery of Processing Fees, Advocate's Fees,
Valuer's Fees, Stamp Duty etc. have been mentioned in detail under paragraph 5(a) of
this circular.
h) The RACPC concerned will maintain close contact with the applicant till
the loan is actually sanctioned and disbursed.
i) The FO/Subsidiary will also maintain close contact with the RACPCs for
providing the lead and will liaise between the applicant and the RACPC in order to
prevent prospective business bypassing us.
In case the applications are received by the RACPC either from the FO/Subsidiary or
from the link CBS/Non CBS branches, the RACPC on receipt of the same, will initiate
actions as per paragraph 1(d), (e), (f) & (g) above.
2) Processing and Sanction by RACPC after In-Principle Sanction

i) After the receipt of the completed application along with the relevant documents,
the RACPC will process the loan, if the same is otherwise in order, and sanction the loan
as per the laid down procedure of the Bank which is subject to KYC compliance ( if not
done earlier ) and compilation of opinion report. RACPC will sanction the loan within a
TAT (Turn Around Time) of maximum 6 (six) days after receipt of complete set of
documents.
ii) RACPC will convey the sanction and send the sanction letter to the borrower by
courier of international repute.
iii) The borrower will acknowledge the duplicate copy of the sanction letter and return
the same to the RACPC.
3) Execution of NRI Home loan documents abroad in FOs/Subsidiaries

The step by step processes involved in the execution of NRI home loan documents
abroad in FOs/Subsidiaries are furnished hereunder:
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a. The RACPCs will forward the documents to be executed along with a copy of the
application, a copy of passport and one original photograph of the borrower/guarantor
and a copy of the opinion report to be compiled, to the FO/subsidiary ( as per the
enclosed format-Annexure-B ) by courier of international repute with a request for
execution of the same by the NRI borrower/guarantor in their presence provided the
borrower/guarantor are staying in the same place/area. The RACPC will provide the
identification details like Passport/IC, telephone and other contact details of the
borrower/guarantor in their forwarding letter for facilitating prompt execution of the
documents at the FO/Subsidiary. The RACPC will simultaneously forward a copy of
the said letter to the borrower/guarantor.
b. On receipt of the loan documents and before execution of the loan documents, the
FO/Subsidiary will verify and ensure that the loan/guarantee documents contain the
under-mentioned clause. The clause should be incorporated as the last clause of both the
Term Loan Agreement and Guarantee Agreement.
"This contract/agreement shall be governed by and construed in accordance with the
laws of Republic of India. In the event of any dispute in connection with this
contract/agreement, the borrower/guarantor hereby unconditionally agrees that the
courts in Republic of India alone shall have jurisdiction to entertain legal proceedings in
connection with the dispute and the borrower/guarantor shall not be entitled to raise
any plea regarding jurisdiction of the Indian courts to entertain the proceedings in
connection with the dispute/litigation."
c. Thereafter the FO/Subsidiary will contact the borrower/guarantor for early
execution of the documents.
d. Before execution of the documents the FO/Subsidiary will identify the
borrower/guarantor on the strength of the copy of the application, passport copy and
photograph forwarded by the RACPC to the branch along with the documents to be
executed.
e. Before execution of the documents, KYC should be completed by the
FO/Subsidiary. KYC norms, stipulated by RBI, have already been circulated to FOs
vide IBG's letter No. IBG/GB/VI/CIR/392 dated 20th February 2006. As part of KYC,
FOs will verify the proof of the place of residence of the customers based on the IC
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(Identification Certificates) issued by the local government, utilities bills and other
relevant documents.
f. The FO/Subsidiary will maintain a document execution register and record the
details therein like the date of receipt of loan documents, name of the RACPC and their
letter reference No, details of documents executed, names of the executants, date and
place of execution, name and signature of the official in whose presence the documents
are executed. The FO/Subsidiary will retain a copy of all the executed documents for
their record.
g. The register will be maintained at the FO/Subsidiary till the loan is liquidated at
the domestic branch.
h. The documents will be executed in the presence of an IBO/IBTO only.
Appropriate stamp duty, if any, as applicable at the foreign centre, will be affixed to the
documents before execution, the cost of which will be borne by the borrower. The
FO/Subsidiary will certify about the correctness of the Stamp Duty affixed/paid in
respect of the executed documents (as per the laws applicable at the foreign centre ) in
the forwarding letter.
i. The IBO/IBTO will ensure compilation of the opinion report before execution of
the documents.
j. The FO/Subsidiary will forward the executed documents along with the compiled
opinion report to the RACPC concerned by courier of international repute. The
FOs/Subsidiaries will mention the name, designation and SS No. of the IBO/IBTO in
the forwarding letter, in whose presence the loan documents have been executed. The
forwarding letter will be signed by the CEO / Manager of the Division.
4) Guidance by FOs/Subsidiaries to the prospective NRI borrowers about alternative
methods of execution of documents ( other than at FOs/Subsidiaries )
A. Execution of loan documents by the Power of Attorney (POA) holder
a) The FO/Subsidiary may advise the prospective NRI borrower/guarantor about
the possibility of execution of loan/guarantee documents by their POA holder resident
in India. In such cases, the application must be signed by the borrower himself.
b) The POA should be executed as per the format ( Annexure-IV ), available in
Bank's website under Forms - NRI Services - Home Loan.
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c) The POA should contain the photograph of the POA holder as well as the
signature of the POA holder, both attested by the executant in case the POA is executed
in India by the executant during his visit to India.
However, in case the POA will be executed abroad by the executant, the POA must
contain the photograph of the POA holder duly attested by the executant. The POA
holder will sign the POA in the presence of the officials of the RACPC during his visit to
the RACPC.
d) The POA should be executed in the court of law or in the presence of a Notary.
e) The usual process of document execution will be carried out by RACPC as per the
laid down procedure of the Bank.
B. Creation of Equitable Mortgage by the NRI borrower/guarantor abroad without
having to visit the RACPC in India.
FOs/Subsidiaries may advise the NRI borrower/guarantor regarding the possibility of
creating EM without having to visit India.
a. In such scenario, the NRI borrower/guarantor can send the original title
deeds/Agreement for sale etc. (if available) along-with other supplementary documents
to the RACPC under a covering letter (as per the enclosed format-Annexure-II) for
creation of Equitable mortgage.
b. The covering letter will be treated as a Recital at the RACPC and will be stamped by
RACPC as per the relevant State Stamp Act.
c. Such stamping, if any, will be done at the RACPC immediately after the date of receipt
of the letter along with the title deeds.
d. The RACPC will acknowledge the receipt of the title deeds to the borrower/guarantor
by addressing a letter as per the enclosed format (Annexure-III). The RACPC will send
the said letter in duplicate by courier of international repute and will advise the
mortgagor to return the duplicate copy, acknowledged by him. Hence, the mortgagor is
not required to send another confirmation letter as in the case of creation of equitable
mortgage in the usual course. RACPC will diarise and follow-up for the receipt of the
acknowledged duplicate copy.
C. Creation of Equitable Mortgage by the POA holder of the NRI borrower/guarantor
whose title deeds will be mortgaged.
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FOs/Subsidiaries may also advise the NRI borrower/guarantor that the POA holder
resident in India can create EM on their behalf.
a) In such cases, the NRI borrower/guarantor, whose property will be mortgaged, will
execute a separate POA (as per the enclosed format Annexure-IV) in a court of law or in
the presence of a Notary in favour of a person resident in India authorising him to deposit
the title deeds of the property proposed to be mortgaged.
The POA should contain the photograph of the POA holder as well as the signature of
the POA holder, both attested by the executant in case the POA is executed in India by
the executant during his visit to India.
However, in case the POA will be executed abroad by the executant, the POA must
contain the photograph of the POA holder duly attested by the executant. The POA
holder will sign the POA in the presence of the officials of the RACPC during his visit
to the RACPC.
b. The POA holder will hand over the title deeds and other supplementary documents to
the RACPC physically with the intention to create EM along with a copy of the POA (to
be retained by the RACPC after verifying the same from the original).
c. The RACPC will record the recital as per the enclosed format (Annexure-V).
d. The RACPC concerned will seek a confirmation from the borrower/guarantor as per
the enclosed format (Annexure-I) confirming the deposit of title deeds by the POA holder
for creation of EM.
5. Other processes and strategies
a) Recovery of Processing Charges, Advocate's fees, valuer's fees, stamp duty etc. - The
customer will be advised by RACPC to pay these fees after grant of in-principle sanction
letter but before each stage as also before final sanction and before despatch of documents
to FO/Subsidiary abroad. The customer can pay the fees in the following manner.
i) The customer can issue a single cheque drawn locally from his own NRE SB/NRO
SB A/c maintained in any of the link CBS/non CBS branch for the total amount based on
the intimation of the RACPC in the in-principle sanction letter and send the same to the
RACPC clearly mentioning the details of the various fees paid. RACPC will collect the
said cheque through clearing in case the cheque pertains to the link non CBS branch or
will debit the customer's account in case the cheque pertains to the link CBS branch.
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ii) The customer can issue separate cheques drawn locally from his own NRE SB/NRO
SB A/c (maintained in any of the link CBS/non CBS branch) for specific amounts in
respect of specific fees as per the intimation of the RACPC in the in-principle sanction
letter and send the same to the RACPC. The RACPC will receive the payment as per the
procedure mentioned in (i) above.
iii) The customer can send either a single rupee demand draft issued from abroad for the
total amount of all the fees (mentioning specifically the details of various fees paid) or
can send separate rupee demand drafts issued from abroad for various fees to the
RACPC. The rupee demand drafts should be drawn on one of the local branches of any
of the nationalised banks/private/foreign banks operating in the area where RACPC is
located. RACPC will realise the same through clearing.
iv) The customer can issue a letter of authority addressed to the link CBS branch (where
he is maintaining his NRE SB/NRO SB account) for payment of the said fees to the
RACPC and send the same to the RACPC. RACPC will debit the customer's account in
the link CBS branch based on the letter of authority of the customer.
v) The customer can send either a single cheque for the total amount of all the fees or
separate cheques for each individual fee drawn on any of the local branches of a
nationalised/private/foreign bank located in the same center as that of the RACPC.
RACPC will realise the proceeds of these cheques through clearing.
b) Refund of Excess fees recovered by RACPC
The following processes are to be adhered in case of refund of excess fees recovered.
i) In case the fees are paid by the customer by means of cheque drawn locally from his
NRE SB/NRO SB A/c in any of the Link CBS branch, the RACPC will arrange to credit
the excess fee recovered directly to the said account of the borrower.
ii) In case the fees are paid by the customer by means of cheque drawn locally from his
NRE SB/NRO SB A/c in the case of link non CBS branch, the RACPC will arrange to
refund the excess fee recovered in the shape of Banker's cheque drawn in favour of the
customer for credit to his corresponding account in that branch and forward the banker's
cheque to that branch.
iii) In case the fees are paid by the customer either by means of rupee draft, issued from
abroad or by means of other bank's cheque, the excess amount can be credited either to
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the Home Loan account of the customer (if loan is sanctioned and disbursed) or can be
refunded to the customer's NRE SB A/c as mentioned in (i) and (ii) above.
iv) In case the fees are paid based on the letter of authority as mentioned in a(iv) above,
RACPC will credit back the excess fees to the customer's account.
c) Mode of disbursement of loan
The loan will be disbursed in phases as per the extant instructions of the bank. The loan
will be disbursed by the Pilot RACPC in case the home loan is parked at the link CBS
branch. Otherwise, the loan will be disbursed by the non link CBS branch. The
disbursement will be made only after the receipt of the original letter of request of the
borrower either at the Pilot RACPC or the link CBS/link non-CBS branch.
a. The FOs/Subsidiaries will aggressively market the NRI home loan product of our
bank, subject to local regulations and will provide vital lead to the RACPCs.
b. The FOs/Subsidiaries will maintain close coordination with the RACPCs and NRI
intensive branches.
c. FOs/Subsidiaries can recover the out of pocket expenses of US$ 100 for execution
of one set of loan documents. However CEO can exercise discretion to waive the charge
either partly or fully depending upon the value of connection of the borrower to our
Bank.
d. The RACPCs and FOs/Subsidiaries will correspond with each other through
email in respect of all routine correspondences. However, for queries of sensitive nature,
the correspondences between the RACPCs and FOs/Subsidiaries will be through
fax/telephone/courier.
Draft format of the Power of Attorney to be executed by the borrower/guarantor

authorising the Power of Attorney holder to execute the loan/guarantee
documents or to create equitable mortgage
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ANNEXURE – IV
[To be stamped as a Power of Attorney as per applicable State Stamp Act, within three
months from the date on which it is received in India]
POWER OF ATTORNEY
TO ALL TO WHOM THESE PRESENTS SHALL COME,

I/We 1.,......................................... Age………… Occupation………….……………….
2…………………………….., Age…………… Occupation…………………….. residing at
……………………………………… [Full name, address of the NRI Borrower]. In case of
more than one NRI borrower, Name and Address of all the NRI Borrowers]
WHEREAS State Bank of India, ....................................... Branch/RACPC (hereinafter
referred to as “SBI”) has sanctioned/ agreed to sanction Home Loan to me/us to the
extent of Rs................... (Rupees ………………………………………… only) for
purchase/acquisition of the property more particularly described in the Schedule
hereunder written (hereinafter referred to as “Scheduled Property”) vide Sanction Letter
No...................................... .dated .......................................
WHEREAS to avail the Home Loan I/We are required to execute the
necessarydocuments and also create a securitybywayof mortgage bydeposit of title
deeds, for the aforesaid Home Loan,
AND WHEREAS I / We are not in a position to expeditiously execute the documents

and create security in favour of SBI and are therefore desirous of appointing some fit &
proper person to act on my/our behalf and to do all necessaryacts and things in
connection with the aforesaid.
NOW KNOW YE ALL AND THESE PRESENTS WITNESSETH THAT I / We do hereby

nominate, constitute and appoint Shri.........(Give full name & address of the attorney....),
whose photograph is pasted below, to be my/our lawful and true Attorneyfor the
purposes hereinafter expressed i.e. to say To execute all the necessary agreements, deeds,
documents in connection with the above referred Home Loan in favour of SBI in my/our
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name and for and on our behalf in such form as SBI may require and lodge the documents
with appropriate Statutory/ Administrative or other authorities where ever necessary.
· To appoint Advocates, Solicitors in connection with the above and pay their
remuneration.
· To deposit the original title deeds with respect to the Scheduled property to SBI
with an intention to create security thereon as and by way of mortgage by deposit
of title deeds and also to make a statement to the above effect while delivering the
title deeds for and on my/our behalf and subsequentlyconfirm suchdeposit of
titledeeds to SBI.
· To apply for, appear and obtain necessaryclearance and /or permission from the
concerned authorities concerning the Scheduled property, in connection with the
above referred Home Loan and submit the same to the Bank where ever necessary.
· To do all the necessary things and acts in connection with and/or incidental to the
above stated matters which my/our Attorney deems fit and necessary to do to
effectuate the aforesaid.
Please paste the Photograph of the Power of Attorney here.
AND I/ We, the above named...... (state the name(s) of the borrowers) do hereby
undertake to ratify whatever the Attorney maylawfullydo or cause to be done in and
byvirtue ofthese presents.
SCHEDULE (Give detailed description of the property)
IN WITNESS WHEREOF, I/We, the above named have hereunto set my/our
respectivehandsonthis.........dayof.... ..........
Signed,Sealed bythe within named
Signature(s) 1.................................. 2.................................. Before Me
Notary Public/Magistrate.
Note: The photograph of the Power of Attorney holder needs to attested by the executant
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of the Power of Attorney.
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SBI Yuva Home Loan
( SBI Yuva Home Loan Scheme is withdrawn w.e.f. 1st February, 2016)
• Salaried employees of reputed companies in private sector, MNCs, government

undertakings, PSUs and Central / State Government employees having age of
21 years and above but not more than 45 years.
• Minimum net monthly income should be Rs. 30000/.
• Loan amount 20% extra i.e. 1.2 times the loan amount calculated as per the
normal method.
• Loan tenor allowed upto 30 years
Background:
Quantum of Home Loan is decided on the basis of permissible ratio of Equated Monthly
Installment (EMI) to Net Monthly Income (NMI) of the borrowers at the time of
application of loan. Even though the average loan term is 15 to 20 years, for the purpose
of computation of loan eligibility NMI is assumed to remain constant throughout the loan
term.
2. Migration of young job seekers to the centres of economic growth and consequent
nuclearization of families has brought down the age of the property buyers to 30-35.
Purchasing power of this young affluent workforce (YAW) is created through their salary
savings, contribution/loans from family members, and bank loans.
3. Since the properties are being purchased at a young age, the gap between the available
funds and the property prices is wide. With a view to enabling the YAW to bridge this
gap with SBI Home Loan, an exclusive new product named SBI Yuva Home Loan is
launchedfor this segment. Features of this product are as under:
Sl. Feature Eligibility

i Occupation Salaried employees of reputed companies from
the private sector, MNCs, Government
undertakings, PSUs, Government employees.
ii Age YUVA:>=21 years and <= 45 years.
In case of joint borrowings with spouse the

minimum and upper age limit will remain capped
at 21 years and 45 years respectively.
iii Minimum Net Monthly Rs.30000/ (Expected rental income from the
Income proposed property should not be included in the
monthly income of the borrower as the purpose of
purchase of dwelling unit under this scheme is for
self use.)
iv Loan Term Upto 30 years.
v Maximum permissible 20% extra, i.e. 1.2 times the loan quantum
loan amount calculated as per the existing method based on
EMI/NMI ratio.
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vi Repayment First 36 months – Only the interest applied during
the month will be recovered.
37th month onwards – Normal EMIs
(Note Interest rate applicable from 37th month should be
used for calculation of EMI)
Borrower’s liability will extinguish only when the
entire outstanding loan amount and interest
applied is repaid by him.
vii Other benefits for the Benefits under Corporate Salary Package (CSP)
borrowers may be extended to the borrower if his employer
company is under CSP.
If not under CSP, then Festival Loan (Demand
Loan) equivalent to 3 months’ NMI and repayable
within 36 months will be made available to the
borrower.
viii Opportunities for cross (i) New Pension System
selling (ii) SBI Life
(iii) SBI General Property Insurance
ix Facility Type The loan under the scheme will be available both
by way of term loan and overdraft under Maxgain
facility.
An option from the customer in this regard will be
obtained at the time of application.
x Interest Rate As applicable in Home Loans
Features, other than those mentioned above will be the same as those applicable to SBI
Home Loan Scheme.
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SCHEME FOR FINANCING RURAL HOUSING
Backround:
Although Bank has implemented a rural housing scheme(Golden Jubilee Rural Housing
Finance Scheme of RBI (GJRHFS)) under personal segment, we have not been able to
comprehensively cater to the needs of the farming community and poorest of the poor
for Home Loans in view of the peculiarity of the ownership title in rural areas , social
habits, type of construction and other related needs not being fully covered under
GJRHFS e.g. dwelling cum work area or shed for the cow etc. Considering the huge
potential for Home Loans in rural areas, two new schemes viz, 1.GRAM NIWAS & 2.
SAHAYOG NIWAS are launched.
"GRAM NIWAS"
(Home Loans to Farming and Poorest of the poor in Rural areas)
Objectives: To provide Home Loans toFarming and Poorest of the poor in Rural areas for the
following purposes:
i) Purchase or construction of a house, including the cost of construction of work
shed for pursuing income generating activities viz. dairy shed, tailoring
shop, grocery store, work shed for village artisans etc.
ii) Renovation or repair of existing house / shed which is not more than 15 years
old in case of RCC / Tiled Roof (with steel/ wooden beams) and 5 years for
other types of construction.
iii) Purchase of a plot of land for the purpose of house construction .
iv) Extension of existing house / work space.
v) Extension of existing house to construct twin-structure of toilet and bathing
room, costing about Rs.8600/- (in terms NABARD Model Scheme for
provision of sanitation Refinance to be claimed from NABARD under the Rural
Housing Scheme with Automatic Refinance Facility.)
If the plots owned are in different places in the same village, two separate loans for
construction of house and work shed may be extended.
Operational Area: The Scheme will cover all rural and semi-urban centres. “Rural Area”
for the purpose of the Scheme is the area comprised in any village including the area
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comprised in any town, the population of which does not exceed 50000 as per 2001
census.
Location of the residential property being funded by us should be within the “Rural
Area” as defined above.
Eligibility: All Individuals (farmers, entrepreneurs, traders, businessmen, employees
etc.) having satisfactorily conducted account with us or a member of a Self Help Group
having savings / loan accounts with us.
Loan amount:
The permissible loan amount will be decided by the repayment capacity defined as
under –
Average Annual Income Maximum permissible Installment to Income
Ratio
Upto Rs.40,000 25%
Above Rs.40,000 and upto Rs.2 Lac 45%
Above Rs.2 Lac and upto Rs.5 Lac 55%

(Average of last two years’ income will be considered for computation of the income
eligibility). Regular income from all sources could be considered to arrive at the eligible
loan amount, provided the sanctioning authority is satisfied about the same.
The loan amount will be limited to the Cost of the Project less margin money to be
contributed by the applicant or the upper ceiling fixed for the activity.Income of the
spouse can be considered for computing the loan amount (i) where the property is jointly
held with the spouse and the spouse is a co-borrower or (ii) the property is held in single
name and the spouse stands as a guarantor.
Maximum Loan amount:

For construction/purchase of house :Rs.5.00 lacs
For repairs/renovation :Rs.2.00 lacs
For purchase of land :Rs.1.00 lac
Age criteria:
18 years to 50 years. Applicants above 50 years may be considered for sanction of loan
with all the legal heirs joining as guarantors
Assessment of Loan requirements: For loans upto Rs.0.50 lacs, branches may take a
decision based on a simple estimate prepared by the applicant, keeping in view the type
of construction and the market rates for building materials/ labour costs prevailing in
the area.
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In respect of Home Loans above Rs.0.50 lacs, Circles will fix the specifications,
depending upon the prevalent local practices, for two/three categories of houses(e.g.
concrete wall & roof/concrete wall & asbestos roof/semi pucca construction with
asbestos/tiled roof etc.), in consultation with an empanelled architect and the costs per
square foot so fixed will be vetted by the Civil Engineer at LHO. The unit costs for the
different categories so arrived at will be adopted for deciding the eligible loan amount in
respect of Home Loans under the Scheme in the Circle. The rates may be reviewed once
in three years and revised considering the impact of inflation on cost of building
materials/labour costs.
Margin :Loan amount upto Rs.50,000 – 10% of the project cost.

Loan amount above Rs.50,000 and upto Rs.5.00 Lac - 15%
Processing charges: Waived. However Advocate's fee not exceeding Rs. 500/- sould be
recovered from the borrower for scrutiny of title deeds by Bank's empanelled Advocate.
Security:
o Primary: Equitable / Registered Mortgage of the house / plot.

or
Any other tangible security including agricultural land to cover
100% of loan amount
(Considering the expenses involved for creation of registered mortgage, normally

mortgage by deposit of title deeds should be obtained. However, registered mortgage
over the property may be obtained in all cases where it is considered necessary by the
sanctioning authority and also where title deeds do not exist.)
Mortgage may be waived for loans upto Rs. 50,000/- by obtaining a third party guarantee.
o Collateral : As we cannot proceed against agricultural land under the provisions

of SARFAESI Act and as a 'farm house' , being exempt under Sec.60 of CPC, cannot
be sold in execution if we file a civil suit, the branches may explore the possibility
of obtaining collateral security covering the loan amount, wherever available.
Repayment:
Home Loans under the Scheme should be repaid over a period of not more than 15 years
in equated monthly/quarterly/half yearly/yearly instalments (including a maximum
moratorium period of 18 months from the disbursement of the first instalment of the loan
or 2 months after completion of construction of the house whichever is earlier). The
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period of repayment and the instalments fixed for repayment should be decided upon
the merits of each case, on a realistic basis, coinciding with the harvest of the crop at half
yearly/yearly intervals or coinciding with the generation of income from ancillary
agricultural activities pursued by the borrower eg. Dairy/poultry etc. or in
monthly/quarterly instalments in case of other
regular sources of income. The repayment could be made by post dated cheques or by
executing standing instructions.
Rate of interest: As applicable in Home Loan Scheme
Facility: Term Loan only
Insurance:
As applicable in Home Loan Scheme
Inspection:
Disbursements:
To safeguard the Bank's interest and to prevent misuse of funds, disbursements should
be made only in phases and should correspond with the actual progress made in
construction e.g. at stages like completion of foundation, lintel level, roof level and final
completion as follows:
1. For completion till foundation level : 15%
2. For completion of lintel level : 20%
3. For completion of roof level : 35%
4. For final completion : 30%
The disbursement plan should be drawn up by the branches and should be made after
the branch is fully satisfied about the proper end use of funds through site inspection.
Discretionary Powers :
The discretionary powers will be exercised as per the delegation advised by the
respective LHO.
Group Life Insurance Cover from SBI Life:
264
As the coverage under group life insurance protects the borrower's family in the event of
untimely demise of the borrower, the Scheme should be marketed to the applicants. The
amount payable towards upfront premium will be considered as a part of the project
cost.
Other Terms and Conditions:

(a)Approval/Permit for construction issued by the local Village Panchayat, Gram
Panchayat, Municipality should be obtained alongwith a copy of the approved plan, if
any.
(b)The title deeds, land tax paid receipt, non encumbrance certificate and possession
certificate should be scrutinized by the Bank's Advocate who should also obtain a search
report to establish clear, absolute, and marketable title of the borrower.
265
"SAHAYOG NIWAS"
(RURAL HOME LOANS TO SELF HELP GROUPS)
Objectives: To finance Self Help Groups for on lending to members for housing in rural
areas, covering the following purposes.
1. For the purchase or construction of a house exclusively or including the housing

needs of activities carried by them. ( Dairy shed, tailoring shed/shop, grocery
stores etc.)
2. For the renovation or repair of an existing house / shed
3. For the purchase of a plot of land for the purpose of house construction.
4. For the extension of existing house / work space to existing house / shed.
If the plots owned are in different places in the same village two separate loans for the purposes of
dwelling area and work shed may be extended.
Operational Area: In semi-urban and rural areas where SHGs are operating.
Eligibility: SHGs with a good track of payment record for 2 years.
Loan amount: 10 times the savings of the corpus of SHG. This ceiling would include the
loan outstanding in the limits already sanctioned to SHGs SHG will on lend to its
members for housing subject to a maximum of Rs. 50,000/- per member for purchase /
construction of house and Rs. 25,000/- for repairs / renovations / purchase of plot.
Classification: All loans under this scheme will be classified as priority sector advances
under SHG.
Processing charges : All handling charges such as processing fee, ledger folio fee etc are
waived – except legal scrutiny fee which should not exceed Rs. 200/-
Security:
1. Primary : Group Guarantee of SHG members
Repayment :The repayment of instalment to be spread over a period of 15 years and the
instalment amount to be fixed at monthly quarterly half yearly / yearly as is convenient
.
Rate of Interest: As applicable in Home Loan Scheme
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Application:
Specimen copy of the "Application to be submitted by SHG to the Bank branch while
applying for Home Loan for its members” is enclosed as annexure.
Documentation:
a. Article of Agreement for financing Home Loan to Self Help Groups
b. Inter-se Agreement
c. Arrangement Letter
Discretionary powers :
The discretionary powers will be exercised as per the delegation advised by the
respective LHO.
Other Terms and Conditions:
SHGs should not charge to its members more than 3 % of interest rate charged by the
Bank under this scheme.
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HAMARA GHAR
✓ A new Affordable housing loan product

✓ Fixed Interest rate for 2 years
✓ Maximum loan Rs 30 lacs, LTV ratio upto 90%
The demand for affordable segment housing has substantially increased in the last few
years and is likely to see greater thrust in coming months. The Government of India is
also providing interest subvention upto Rs. 2.20 lacs under Pradhan Mantri Awas Yojana
(PMAY) for affordable housing to all eligible borrowers and we expect more and more
incentives for affordable housing in the days to come.
2. In order to tap the potential available under affordable housing segment, it has been
decided to launch a new Fixed Interest affordable housing product named ‘SBI Hamara
Ghar’. The detailed structure of the product is mentioned hereunder:
Sl. Parameters ‘SBI Hamara Ghar’
i. Maximum Maximum Rs. 30 lacs
Loan Limit
ii. Processing 0.35% of the loan amount plus applicable service tax, Minimum
Fee of Rs. 2,000/- plus applicable service tax and Maximum of Rs.
10,000/- plus applicable service tax.
iii. EMI/NMI Net Annual Income-wise graded EMI/NMI ratio will be as
Ratio under:
Net Annual Income EMI/NMI

Ratio
Upto Rs. 1.20 lac 20%
Above Rs. 1.20 lac & upto Rs. 3 lacs 30%
Above Rs. 3 lacs & upto Rs. 5 lacs 55%
The above mentioned EMI/NMI ratio will also be made
applicable under Home Loan products also except in SBI
Privilege/Shaurya, SBI FlexiPay and SBI Realty Loans.
268
iv. Interest (i) Interest Rate under Hamara Ghar Product will be fixed for
Rate first 2 years.
(For Term
Loans upto (ii)The interest rate in the account will automatically get
Rs. 30 lacs)
switched over to the prevailing 1 year MCLR linked floating
interest rate with the same spread (as applicable as on the date
of sanction) at the end of the fixed period of 2 years.
For current ROI, reference should be made to latest circulars on

ROI issued from time to time or website of the Bank.
v Facility Home Loan will be available by way of Term Loan only with
fixed interest option for 2 years.
Maxgain facility will not be made available under this scheme

considering the targeted customer segment. However, other Home Loan
variants viz. HER Ghar, SBI NRI Home Loan, PMAY-CLSS and CRE
Home Loan will remain available under this scheme.
SBI Flexipay Home Loan, SBI Privilege, SBI Shaurya and SBI
Realty Loan will not be made available under this scheme.
vi. LTV Ratio LTV upto 90% will be made available under the Scheme as the
loan amount has been capped at Rs. 30 lacs.
vii. Switch-over Switch-over facility from fixed interest rate to the prevailing
facility floating rate linked to one year MCLR will not be available during
initial fixed period of 2 years.
viii. Pre- Pre-payment penalty @ 2% plus GST will be levied on the loans
payment foreclosed/prepaid amount during the initial fixed tenor of 2
Penalty
years. However, loans foreclosed/prepaid after the initial fixed
period of 2 years, opted by the customer at the time of availing the loan
will not attract pre-payment penalty.
ix. Other The extant norms in respect of loan eligibility, due-diligence, etc.
Norms as applicable in existing Home Loan Scheme will continue to be
applicable on the Fixed Rate Home Loan product “Hamara
Ghar”.
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8. SBI GREEN HOME LOAN
Bank has adopted a Green Banking Policy with an objective of contributing towards the
fight against the adverse climate change. One of the initiatives approved by the Board
for this purpose is incentivizing borrowers who go in for Green Projects, i.e. those
projects which reduce Carbon Emissions and promote Renewable Energy. “Green
Housing” or “Green Home” is one of the types of projects identified for this purpose.
2. “Green Building is the practice of increasing the efficiency of buildings and their use
of energy, water and materials and reducing building impacts on human health and
environment, through better site location, design, construction, operation, maintenance
and removal- the complete building life cycle. An effective Green Building can lead to(i)
reduced operating costs by increasing productivity and using less energy and water, (ii)
improved public and occupant health due to improved indoor air quality, and (iii)
reduced environmental impacts.”
3. Green buildings are certified by rating agencies, such as the Leadership in Energy and
Environmental Design (LEED) rating system developed by the U.S. Green Building
Council, Green Globes from Green Building Initiative, LEED INDIA rating, India Green
Building Council (IGBC), and TERI-GRIHA from TERI-BCSD India. The rating is
generally based on five categories of performance viz. (i) Sustainable Sites, (ii) Energy
and Atmosphere, (iii) Water Efficiency, (iv) Indoor Environmental Quality, (v) Materials
and Resources.
4. As presently we are the only Bank in the country supporting the cause of Green
Buildings, we have got an opportunity to get first mover advantage in this elite business
space by appropriate positioning of our offer. For this purpose “SBI Green Home Loan”
has been given a distinguishing identity of its own in the form of a new product name,
though strictly speaking, there is no major change in the features of the existing Home
Loan products except waiver of processing fees.
5. Benefits of Green Buildings are furnished as under:
Benefits of Green Homes
Green Homes can have tremendous benefits, both tangible and intangible. The
immediate and most tangible benefit is the reduction in water and operating energy costs
right from day one, during the entire life cycle of the building. The energy savings could
range from 20 – 30 % and water savings around 30 – 50%. Green Homes Rating tool can
also enhance marketability for the project. Intangible benefits of Green Homes include
enhanced air quality, excellent day lighting, health & wellbeing of the occupants, safety
benefits and conservation of scarce national resources.
National Priorities Addressed in the Rating System
270
The Green Homes Rating System addresses the most important National priorities which
include water conservation, handling of consumer wastes, energy conservation,
conservation of resources like wood and lesser dependence on usage of virgin materials.
Water Efficiency:
Most of the Asian countries are water stressed and in countries like India the water table
has reduced drastically over the last decade. Green Homes encourages use of water in a
self - sustainable manner through reducing, recycling and reusing strategies. By adopting
this rating programme green homes can save potable water to an extent of 30 – 50%.
Handling of Consumer Waste:

Handling of wastes in residential buildings is extremely difficult to handle as most of the
waste generated is not segregated at the time of disposal and has a high probability of
going to landfills. This would be a challenge to the municipalities which needs to be
addressed. The IGBC Green Homes rating programme encourages waste management
through segregation, storage and effective disposal.
Energy Efficiency:
The residential sector is a large consumer of electrical energy. IGBC Green Homes can
reduce energy consumption through energy efficient lighting, air conditioning systems,
motors, pumps etc., The rating system encourages green homes which select and use BEE
labeled equipment and appliances. The energy savings that can be realised by adopting
this rating programme can be to the tune of 20 – 30%.
Reduced Use of Fossil Fuels:

Fossil fuel is a slowly depleting resource, world over. The use of fossil fuel for
transportation has been a major source of pollution. The rating system encourages the
use of alternate fuels for transportation and captive power generation.
Reduced Dependency on Virgin Materials:

The rating system encourages projects to use recycled & reused material and discourages
the use of virgin wood thereby addressing environmental impacts associated with
extraction and processing of virgin materials. Reduced usage of virgin wood is also
encouraged.
Health and Well-being of Occupants:

Health and well-being of occupants is the most important aspect of Green Homes. IGBC
Green Homes Rating System ensures minimum performance on day lighting and
ventilation aspects which are critical in a home. The rating system recognises measures
to minimise the indoor air pollutants.
271
SBI CORPORATE HOME LOANS
(Home Loans to Companies)
Many Companies are acquiring Residential units for use by their Directors, Promoters
and Employees. Therefore, a new product ‘SBI Corporate Home Loan’ (where the borrower
is a Company) has been launched for financing Companies for acquiring residential units.
The detailed structure of ‘SBI Corporate Home Loan’ product is as under:
Sl. Parameter Stipulated Norms

1. Segment SME/C&I
2. Purpose (i) To provide Home Loans to Corporate Entities (Both
Public & Pvt. Ltd. Companies) for
construction/acquisition of Residential Units in the
name of the Company for use by their
Directors/Promoters and Employees, and
(ii) For Take-over of Home Loans in the name of the
Company from other Banks/HFCs, subject to
compliance to our extant norms for Take-over of
Home Loans.
However, loans for only acquisition of residential plots
will not be permitted under the proposed Scheme.
3. Eligibility Corporate Entities
• Should be our existing borrower or a debt free
Company,
• Should be in the line of business for at least 3 years,
• Should have earned uninterrupted Net Profit in last
three years,
• Existing loan accounts of the Company, if any, should
be Regular and Standard and also should not have
been restructured during the last 3 years. Opinion
Report will be obtained from the existing Bankers, if
any.
• ECR of BBB and better for units having total exposure
of Rs.10 crores and above,
• CRA of SB-8 & better in respect of both existing SME/C&I
customers and new customers. CRA will be arrived at
based on the latest audited Balance Sheet.
SPV/Subsidiary of Corporate Entities will also be eligible

for availing loan under this Scheme provided,
(i) the Parent Company fulfils the above mentioned
eligibility norms,
(ii) the Parent Company agrees to stand as a Guarantor
for Home Loan,
272
(iii) the estimated cash flow of the SPV/ Subsidiaries is
sufficient to repay the EMIs or the Parent Company
gives an undertaking to Service the Home Loan in
addition to guaranteeing the loan.
4. Loan Amount Minimum: Rs. 1 crore, &
Maximum: No Cap.
(Minimum loan amount of Rs. 1 crore stipulated under
the Scheme is per Corporate borrower irrespective of the
number of residential units proposed to be acquired).
5. Permissible loan The maximum permissible Home Loan amount will be
amount assessed on the basis of the lowest value arrived at from
the undernoted eligibility criteria:
• Maximum permissible LTV Ratio,
• Minimum Gross DSCR of 1.25 (inclusive of EMIs of the
proposed Home Loan), and
• Loan amount applied for.
6. Home Interiors/ 10% of the cost of the house/flat will be permitted
Furnishings as part towards Interiors/Furnishings viz. wardrobe, modular
of the project cost kitchen, floorings, fixtures, fittings, etc.
However, the maximum loan amount will be restricted to

the stipulated LTV Ratio. For the purpose of calculation
of LTV ratio, the cost towards interiors/furnishing will
be added to the project cost/value of the property.
7. LTV Ratio Maximum 75%
8. Nature of facility Term Loan

(Maxgain facility will not be permitted under the proposed
Scheme).
9. Processing Fee 0.50%, plus applicable Service Tax, of loan amount.
Minimum of Rs. 50,000/ plus Service Tax, &
Maximum of Rs. 10 lacs plus Service Tax.
Out of pocket expenses in respect of obtention of
Legal/Valuation Report, CERSAI Registration Charges,
Stamp duty and Registration charges, etc. will be borne
by the customers.
10. Loan Tenor 15 years (Maximum) including moratorium period.
11. Moratorium Period Upto 3 months in case of purchase of ready-built house
and maximum 36 months in case of under-construction
house.
However, interest should be serviced during the
moratorium period.
12. Repayment Term loan will be repayable by way of EMIs.
273
13. Pre-payment Pre-payment penalty @ 2% plus Service Tax will be levied
Penalty on the prepaid amount. However, loans prepaid from
own resources will not attract pre-payment charges.
14. Penal Interest on In irregular accounts where the irregularity amount
Irregular Loans exceeds one EMI, for a period of one month, then penal
interest should be recovered @2% p.a. (over and above
the applicable interest rate) on the overdue amount for
the period of default. However, in cases where part EMI
remains overdue, then penal interest should not be
levied.
15. Discretionary The extant instructions on delegation of Financial Powers
Power for Sanction for Sanctions of Term Loans will be followed.
16. Security (i) Equitable mortgage of the property to be
acquired/constructed with the help of Bank finance
and registration of mortgage charge with Registrar of
Companies and CERSAI within the stipulated time
frame.
(ii) Personal Guarantee of Promoter Directors,
(iii) The Company will not be permitted to extend parri-
passu charge on Housing Property, mortgaged to the
Bank for Home Loan, for securing any other
loans/advances to the Company during currency of
Home Loan.
However, the Company may be permitted to extend
second charge for securing any other
loans/advances availed from our Bank. However,
extension of second charge will not be permitted
during moratorium period of Home Loan and also if
the Home Loan account is irregular.
Further, extension of second charge will not be
permitted in favour of other Banks/FIs under any
circumstances. An undertaking in this regard will be
obtained from the Company.
17. Interest Rate Interest rate will be linked to 1 year MCLR and will be re-
set at the end of every year from the date of first
disbursement on the basis of prevailing one year MCLR
as on the date of reset. Interest Rates based on CRA,
irrespective of the loan amount will be as under:
CRA Interest Rate

SB-1 & SB-2 0.85% above 1 year MCLR
SB-3 to SB-5 1.35% above 1 year MCLR
SB-6 to SB-8 1.85% above 1 year MCLR
SB-9 & SB-10# 2.60% above 1 year MCLR
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#Above SB-8 & upto SB-10, subject to prior approval for
deviation in minimum CRA by the Competent

Authority.
18. Classification All Home Loans under this Scheme will be categorized as
“Corporate Home Loans” under SME or C&I Segment
based on the segment of the Company.
A separate product code in CBS has been set-up for
accounts under this Scheme.
Loans under this Scheme will attract Risk-weight based
on rating of the Company or 100% whichever is lower.
19. Geographic Home Loans under this Scheme will be made available
Location of the for acquiring residential property located within the
Property to be Municipal Area of Metro and Urban BPR centres only.
acquired/
However, loans above Rs. 25 crores for acquisition of a
constructed
single dwelling unit will be made available within
Municipal Corporation areas of Delhi, Mumbai, Pune,
Chennai, Kolkata, Ahmedabad, Chandigarh, Bangalore
and Hyderabad centres only.
20. Debt Service DSRA for the amount equivalent to 3 EMIs will be
Reserve Account obtained in the form of STDR and to meet any short term
(DSRA) mismatch in cash-flow and a lien in favour of the Bank
will be noted on STDR. Amount towards DSRA will be
recovered at the time of first disbursement of the loan.
(DSRA amount will be used in case of any default in payment
of EMI. The borrowers will be required to restore the value of
DSRA equivalent to three EMIs and to maintain the same over
entire tenor of the loan).
21. Authorized In respect of existing units, the home branch in
Branches/ CPCs NBG/MCG/CAG and the Relationship Manager
handling the unit’s existing accounts will handle the
proposal under the Corporate Home Loan.
In respect of new connections, any branch with RMME
support in NBG will handle the Home Loan proposal.
However, proposals sourced by MCG/CAG will be
handled by Relationship Managers in MCG/CAG.
22. Inspection (i) For Regular Accounts:
• During construction period: Before every
disbursement,
• Completed Projects: Every three years,
(ii) For Irregular and NPA Accounts: Every month
23. Review ➢ Term Loan account will be reviewed annually.
275
➢ Interest Rate will be reset every year from the date of
first disbursement on the basis of prevailing one year
MCLR as on the date of reset. However, the spread
will not be changed during subsequent years on
account of any upward or downward movement in
rating of the company.
24. Documentation Applicable SME/C&I loan documents.
25. Others • Scrutiny of i-Probe, Credit Information Company
Default List/RBI Defaulters List/ECGC Caution List,
ROC Search and CERSAI site to ascertain the
noting/record of prior encumbrances on the
property, if any.
• Opinion report and NOC will be obtained from the
existing bankers, if any.
• Satisfactory CIBIL Check and KYC of Promoter
Directors/Partners of the Firm/Company need to be
carried out,
• All other norms applicable for Home Loans such as
TIR, LTV, Valuation and due-diligence will remain
applicable under the proposed Corporate Home Loan
Scheme.
26. Deviations/Conce (i) Discretion for approving relaxation in requirement of
ssions: (a) ECR of BBB by one stage only and (b) CRA upto SB-
Discretionary 10:
Powers
Sanctions by Approving Authority
CCC-I/ MCCC (MCG) By CCC-I/ MCCC
and below committees
Sanctions by WBCC-2 and Sanctioning Authority
above committees
(ii) Discretion for concession in Processing Fee:

CCC-2/SMECC (MCG) Upto 25% by Sanctioning
and below Committees Authority.
CCC-1/WBCC-2 Upto 50% by Sanctioning
Authority.
WBCC-I & above Upto 100% by Sanctioning
Authority.
(iii) Discretion for concession in Interest Rate:

CCC-2/ SMECC Upto 15 bps on card rate by
(MCG) and Sanctioning Authority
below (Not below 1 year MCLR+10 bps)
committees
276
CCC-1/MCCC Upto 25 bps on card rate by
Sanctioning Authority
(Not below 1 year MCLR+10 bps)
WBCC-1 & Upto 50 bps on card rate by
WBCC-2 Sanctioning Authority
(Not below 1 year MCLR+10 bps)
CCCC & above Upto 1 year MCLR+10 bps by
Sanctioning Authorities)
(iv) DMD & COO will be empowered to approve

concession in Interest Rate upto 1 year MCLR+10 bps
and upto 100% in Processing Fee in respect of
individual proposals sanctioned by WBCC-1 and
below Credit Committees in select cases.
(v) Any other deviation in the scheme/Product
guidelines: By MD (NBG)
277
INTRODUCTION OF NEW PRODCT: HOME LOAN LINKED TO REPO
LINKED LENDING RATE (RLLR) (discontinued w.e.f 10.09.2019)
With a view to ensure better transmission of RBI policy rates, it has been decided to introduce a
new Home Loan product with interest rate linked to Bank’s Repo Linked Lending Rate (RLLR).
The new product will equip the operating units to offer Home Loans linked to external
benchmark to our customers in addition to existing Home Loan products linked to MCLR.
2. EMIs under our existing Home Loan products remain fixed and uniform throughoutthe
loan tenor whereas other obligations of borrowers generally increase with age. Under the new
Scheme, customers will repay higher instalments in the beginning of the loan tenor, when their
income stream is good to reduce their overall payout towards interest on Home Loan. However,
the requirement of higher repayment in the beginning will taper off towards end of the loan
tenor.The scheme will be effective from 1st July ‘2019. (Circular No.: NBG/RE,H&HD-
HL/27/2019 - 20 Dated 28 Jun 2019)
3. The details of the new product are as under:

Sl. Paramet Features
ers
i. Facility Term Loan
ii. Purpose As per regular Home Loan Scheme. The scheme is not available for
extending Home loans for purchase of plot of land
Takeover Takeover of Home Loans from other Banks/HFCs/FIs under the new scheme
is permitted subject to construction of the underlying property is complete,
full disbursement of sanctioned loan limit has been done, possession is
taken, and mortgage process is complete .
However, Maximum Repayment period of Home Loans to be taken over
should not exceed the residual tenor of the Home Loans as per original
sanction terms of
the existing lenders.
Repayment Method: Minimum 3% of the principal loan amount should be
repaid every year equated in monthly instalments over the loan tenor as per
extant norms of Home Loan Linked to RLLR product.
Interest charged on the loan account to be serviced monthly
iii Minimu Minimum Gross Annual Income should be Rs 6.00 Lacs.
m
Income
iv. Loan Maximum: No Cap
amount
278
v Eligible The maximum permissible Home Loan amount will be assessed on the basis
loan of the lowest value arrived at from the undernoted eligibility criteria:
amount
• Maximum permissible LTV Ratio (as per regular home loan),
The maximum permissible Home Loan amount will be assessed on the
basis of the lowest value arrived at from the undernoted eligibility criteria:
• Maximum permissible LTV Ratio (as per regular home loan),
• Quantum of loan would be decided based on cash flows (net annual
income) and DSCR, subject to Minimum DSCR of 1.25 (inclusive of EMIs of
the proposed Home Loan), and
• Loan amount applied for.
vi Loan Maximum 33 years.
Tenor However, for under construction projects, maximum moratorium period up
and
to 24 months can be offered over and above maximum loan tenor of 33
Moratori
um years. In such cases, maximum loan tenor must not exceed 35 years.
period Interest applied during the selected moratorium period should be
recovered from borrowers monthly.
For ready to move in property /ready built flat/unit, the repayment should
start from one month from the date of disbursement of the loan.
vii Interest Loan Amount RG 1,2,3 RG 4,5,6
rate
Up to Rs 75 Lacs RLLR+40 bps RLLR+55
bps
*A premium of 20 bps will be
charged on the above applicable card
interest rate if LTV > 80% for loan up
to Rs 75 Lacs.
Above Rs 75 Lacs RLLR+95 bps RLLR+110
bps
RLLR as on 01.07.2019: 8.00%
• The interest rate on linkage to Repo Rate will change upwards

or downwards as the case may be, in line with movement of
the Repo linked Lending Rate (RLLR) as per Bank’s policy. (In
case of change in Policy Repo rate, RLLR will be changed from
1st day of the following month).
• The spread fixed at the time of first disbursement inhome loan

will remain fixed for the entire tenor of the home loan.
279
viii Repayme Minimum 3% of the principal loan amount should be repaid every year
nt equated in monthly instalments subject to liquidation of loan before
borrower attains 70 years. Interest charged on the loan account to be
serviced monthly.
Repayme The Borrower(s) shall arrange for the payment of the monthly instalments of
nt Principal and Interest on the due dates from the Current /Savings Bank
Method
account maintained with any Branch of SBI, where the account is held singly
or jointly with coborrower and to appropriate the same in repayment of the
said loan through standing instruction.
Mandate for repayment through standing instructions will be taken from the
borrowers for servicing interest and repaying principal. In case of interest
payment, as CBS will ensure auto recovery of interest from SB/CA account
on the next day of interest capitalization date i.e. 1st day of subsequent
month, standing instruction for repayment of interest from customer needs
to be obtained with due date as last day of month. Further, borrowers also
need to be advised, that If adequate balance is not maintained in SB/CA
account on last day of every month, Home Loan account will become
irregular, as auto recovery of interest from SB/CA will be carried during SOD
(start of Day operation) in CBS on 1st day of every month.
Separate mandate for principal and interest repayment, should be obtained.
Standard Operating Procedure for setting up of Repayment schedule is
detailed in Annexure A.
ix Other All other extant norms in respect of maximum age, duediligence, eligible
Norms income, LTV, etc. as applicable in existing floating rate Home Loan products
will continue to be applicable on the new Home Loan linked to RLLR.
x Switch Not permitted until further instruction.
over
facility
xi Suraksha SBI Suraksha scheme will be available as per extant norms. However, the
Loan Interest rate of loan account will be linked to RLLR. Maximum loan tenor will
account be 33 years and no moratorium period will be available. Operating units will
be required to generate separate repayment schedule in SBI Suraksha Loan
Account taking into consideration the interest rate, tenor etc. of the
underlying home loan account as per extant norms. Repayment of Loan
under Suraksha Scheme will be as under:
Minimum 3% of the principal loan amount should be repaid every year
equated in monthly instalments. Interest to be serviced monthly. The
Borrower(s) shall arrange for the payment of the monthly instalments of
Principal and Interest on the due dates from the Current /Savings Bank
account maintained with any Branch of SBI, where the account is held singly
or jointly with coborrower and to appropriate the same in repayment of the
said loan through standing instruction. Mandates for repayment through
280
standing instruction from the borrowers for servicing interest and repaying
principal should be obtained.
xii Product For opening of Loans accounts under the new Scheme, new product codes
Codes have been set up in CBS. The operating units should take note of the
undernoted points while opening of new loan accounts under these
product codes:
a) Product Level Default Rate will be RLLR + spread defined at product
level. While opening the loan account CBS will automatically capture
RLLR+ defined spread.
b) Spread as applicable to loans up to Rs 75 Lacs (RG 1,2,3) has been
made default spread at product level. Similarly, For Loans above Rs
75 Lacs, (RG 1,2,3) has been made default spread at product level.
c) Therefore, interest rates applicable to loans up to Rs 75 lacs and
above 75 lacs for RG 4,5,6 and premium for loan up to Rs 75 Lacs in
case LTV>80% need to be set up manually in CBS by providing
applicable increment/ decrement over default spread of the product
code.
d) The details of product codes for Home Loan under the new scheme
are furnished hereunder:
Loan amount Product Description

Code
For Home Loan up to Rs 75 6400- RR-TL-HL UPTO 75L - JULY19

Lacs 1001
For Home Loan above Rs 75 6400- RR-TL-HL ABOVE 75L -JULY19

Lacs 1002
For Suraksha 6400- RR-SBI- SURAKSHA-JULY19
account 1010
FAQ is attached as per Annexure B.
Annexure A
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A. Procedures for setting up of repayment schedule
Operating functionaries are required to ensure that the undernoted critical steps and procedures
are adhered to while setting up the repayment schedule and also for recording Standing
Instruction (SI).
Activity Details
Setting up of CBS Screen Critical Steps / Procedures
repayment Create Loan Field of Repay day in screen 012000
schedule in CBS (Create/Amend Loan Details) is mandatory.
Details
Operating units should use Repay day as 31 in
(Screen all accounts under the product codes as per
No.12000) the scheme. The products require interest to
be recovered as and when applied.
Recovery of The field of “Transfer Account Number” is
Interest available in screen no. 012000 which should be
filled up by SB/CA no for recovery of interest
applied. CBS System will take care of recovery
of interest from the SB/CA account, once
account number is inserted in the field. Please
note that this field is not a mandatory field in
CBS but needs to be mandatorily filled in for
home loans sanctioned under the scheme.
(Screen Shot is placed below)
Standing For interest recovery from CA/SB account,
instruction Standing instruction to be obtained from
borrowers. However, SI need not be fed in the
CBS separately as the field of “Transfer
Account number” will be used for auto
recovery of interest.
For principal repayment, separate SI to be
obtained from Borrowers and entered into
CBS.
Repayment The repayment schedule under these
Schedule products has been restricted to PED type
generation
(Principal Equally Distributed) only. Branches
should generate repayment schedule selecting
PED type only.
Operating units have to input two particulars:
282
a. Interest Repay Start date: in (MMYYYY
format)
Operating units should enter the
sanction/disbursement month & year in
interest repay start date e.g. If loan is
disbursed in January 2019, they should enter
012019.
b. Principal Repay Start date: in (MMYYYY
format)
Branches should enter the principal repay start
date as per the sanctioned term and
conditions.
c. CARE : Operating units should not enter
Principal Repay End Date. For screen shots ,
please refer to Circular no Circular No.:
NBG/RE,H&HD-HL/27/2019 - 20 Dated 28 Jun
2019.
Annexure B Frequently Asked Questions (FAQ)

1 What are the different a) Purchase /construct a new house/flat;
purposes for which loans b) Purchase an existing (old) house / flat or extend an
under new Home Loan
product: Interest Rate existing house;
Linked to RLLR may be c) Furnishing/interiors as part of the
granted to individuals?
project cost;
d) Re-imbursement of investment made from own
resources during the preceding twelve months for
purchase of property/ construction/repairs
/extension of house;
e) and repair or renovation of an existing house/ flat.
The New product is not available for purchase of plot of
land AND Takeover of Home Loans from HFCs/FIs/Banks
2 Can the Applicant/ Co - Yes. NRI/PIO can apply for Home Loan under the new
applicants be NRI? Scheme.
283
3. Whether Home loan can be Home Loan under new home loan product can be
extended to Non-Salaried extended to both Salaried and Non -Salaried customers.
customers under the new
scheme?
4 What is RLLR? RLLR is Repo Linked Lending Rate.
The components of the RLLR as under:
A. Repo Rate of RBI
B. Mark-up as decided by the Bank
C. RLLR: Repo Rate + Mark-up (A+B)
5 Whether existing Home Yes, Customers can choose home loan products linked to
Loan products linked to 1- 1-year MCLR or the new product linked to RLLR.
year
MCLR will still be available?
6 How Loan eligibility will be DSCR will be calculated on the basis of Net annual
calculated on the basis of income.
DSCR.
For Example:
NAI: Rs 600000/-
NMI: 50000/-
Maximum monthly Instalment for repayment of loan @
DSCR of 1.25 is Rs 40000/-
7 Can benefit available under No. Borrowers can only avail Home Loan under one of
FlexiPay, Privilege and the schemes at any given time.
Shaurya Scheme be clubbed
with new scheme?
8 What is the maximum Loan 33 years, subject to liquidation of loan before borrower
tenor? attains 70 years.
Sanctioning authority is, however, left with discretion to
sanction loans to individuals above the age of 70 years,
provided son / daughter / spouse, who is a legal heir and
preferably below the age of 50 years, with sufficient
income for servicing the loan repayment, joins as co-
borrower / guarantor as per regular home loan scheme.
For under construction projects, maximum moratorium
period upto 24 months can be offered over and above
maximum loan tenor of 33 years. In such cases,
maximum loan tenor must not exceed 35 years.
9 Whether income of Yes, as per norms of regular home loan scheme.
son/wife can be added for
calculation of eligibility.
284
285
PRE EMI INTEREST CAPITALISATION
Pre -EMI interst to be recovered as and when applied during moratorium period for Home
Loans sanctioned irrespective of duration of moratorium.
At the request of the borrower recovery of interest during the moratorium period may
be deferred only if moratorium period does not exceed 18 months.In such cases,
the EMI should be fixed on the basis of the loan amount and the total of interest to be
applied (on compounding basis) to the loan account during the moratorium period on the
presumption that the entire loan is disbursed on the date of first disbursal.
28.2. Bank’s Statutory Auditors have observed in the case of Home Loans where
moratorium periods are prescribed that the Limit and DP do not properly reflect
the correct position where borrowers opt for capitalization of pre-EMI interest,
which results in outstandings in the loan account exceeding the Limit and DP
even before commencement of repayment of EMI. As such, Statutory Auditors
have been objecting to classification of such irregular accounts as Standard
Assets (irregular due to borrowers opting for capitalization of pre-EMI interest.)
In light of the foregoing, the following procedure to be adopted for capitalization

of pre-EMI interest of Home Loans to ensure that such accounts do not become
irregular inviting adverse comments during Statutory Audit exercise:
i. Eligible loan amount will be computed also suitably taking into account
approximate pre-EMI interest, duly compounded at the applicable interest rates
so that actual outstandings will always remain with the limit.
ii. In respect of existing loans where borrowers have opted for capitalization
of pre-EMI interest and where the repayment is yet to commence, the
Sanctioning Authority shall suitably enhance the sanctioned limit by granting
additional Home Loan subject to compliance with the stipulations in this regard
and obtaining suitable security documents.
iii.Built in provision for the borrowers to tender post-dated cheques drawn at

monthly intervals to service Pre-EMI interest, wherever they opt for servicing
pre-EMI interest.
Pre-EMI interest should be recovered as and when applied for a loans

sanctioned with a moratorium period beyond 18 months
NEW PRODUCT: SPECIAL SCHEME FOR HOME TOP UP LOAN (withdrawn as on 31.03.2021)
286
To reduce the hardship of borrowers brought about by COVID-19 pandemic, RBI has taken a
slew of measures such as reduction of policy Repo Rate, moratorium on EMI payment for 6
months, prudential framework for restructuring (granting moratorium) Our Bank has also taken
various customer friendly initiatives/campaigns, coupled with our competitive interest rates to
provide greater impetus to home loan growth with emphasis on quality new Home Loans and
Takeover proposals.
2.In view of the above, and to provide financial support to our existing Home Loan customers in
this crisis situation, the competent authority has approved to introduce a new product “Special
Scheme for Home Top Up Loans”
Key Features of Special Scheme for Home Top Up Loan is as under:

S No Parameter Details
i Product Home Related Loans: Special Scheme for Home Top Up Loans
ii Validity of the This Scheme will be valid up to 31.03.2021. Top Up Loans sourced
scheme under the product should be sanctioned and disbursed before EOD
as on 31.03.2021.
iii Purpose Any personal purpose such as meeting expenditure on education,
marriage, health care, repair/ renovation/ furnishing of the house,
etc. other than speculative purpose. A certificate to this effect will
be obtained from the customer in the application itself as per
regular Top Up Loan scheme and no documentary evidence for end
use of the fund will be insisted upon.
iv Eligibility All existing and New Home loan borrowers.
Following two categories of Home Loan customers/ borrowers will

be eligible for availing Home Top Up Loan:
Category 1: All new Home Loan customers, acquiring Ready to move

in Properties, simultaneously along with new Home Loans and all
existing Home Loan customers having less than 12 months
satisfactory repayment track record provided,
a. Home Loan limit is more than Rs. 30 lacs,
b. Where the Market Value of the property as per theValuation
Report obtained at the time of sanction of Home Loan is minimum
10% more than the ‘Value’ mentioned in ‘Agreement to Sale’ or
‘Sale Agreement’.
c. Possession of the property has either already been takenand
mortgage on the property has been created or possession of the
property and mortgage in favour of the
287
Bank is expected to be completed before disbursement of Top-up
Loan.
Category 2: All existing Home Loan customers with a satisfactory

repayment record of at least one year provided possession of the
house has been taken by the customer and valid mortgage has been
created in favour of the Bank.
v Loan Amount For Category-1 customers:
Home Top-up Loan amount will be restricted to the specified
percentage to the underlying Home Loan amount, as mentioned
hereunder, subject to minimum Top-up Loan amount of Rs. 2 lacs
and maximum of Rs. 50 lacs:
Home Loan Limit Maximum Top up Loan
Upto Rs. 75 lacs 10% of Home Loan Limit
Above Rs. 75 lacs 15% of Home Loan Limit
For Category-2 customers:
Minimum Rs. 2 lacs &. Maximum: Rs 50 Lacs
vi EMI/NMI ratio Net Annual Income (NAI) Permissible

EMI/NMI Ratio
> 3.00 lac &<= Rs. 5.00 lac 55%
> 5 lacs & <= Rs. 10 lacs 65%
> above 10 lacs 70%
a. If the new product is offered to borrowers who have availed
relief package, it should be ensured that the revised EMI of
existing Home Loan/ home Top Up Loan /Home Related loan
is considered for computing EMI/NMI ratio.
b. There shall be no discretion vested with the Circle
Authorities for approval of relaxation in the EMI/NMI Ratio.
c. Applicants having net annual income of less than Rs.3.00 lacs
would not be eligible for loan under the Home Top Up Loan
Scheme.
vii LTV ratio As per regular Top Up Scheme
viii Income Salaried : a. In addition to Income documents stipulated for
Documents Regular top up Loan scheme, Salary Slip of Feb’20 and
corresponding period Bank Statement also should be obtained to
compare the current salary and February salary for providing
moratorium. Loan under the scheme should be offered based on the
latest salary slip of customer.
Non-Salaried:
a. In addition to income documents stipulated under regular Top
Up Scheme, statement of Operating Account in case of
businessmen/selfemployed/professionals for the period
January 2020 till 15 days prior to submission of application for
288
Top Up Loan, are to be obtained and Notarised affidavit needs
to be obtained from the self-employed professionals/
businessmen declaring that their business is affected by
COVID-19 for providing moratorium.
b. Further, Business/unit is currently running and partly was
running during lockdown.
c. Sanctioning authority will assess eligibility based on continuation
of business and repayment capacity of loa
ix Processing Nil Processing fee. However, actual cost for TIR, Valuation, CERSAI
Fee fee etc. to be recovered from customers.
x Nature of Term Loan facility
facility
xi Interest Rate Loan limit Interest rate
Loan up to 20 lacs EBR+60 BPS ER: 7.25%
Loan above Rs 20 lacs EBR+80 BPS ER 7.45%

and up to Rs 50 lacs
xii Moratorium The term loan will be repayable by way of EMIs commencing from
the next month of disbursement. Moratorium period in loan
accounts can be extended upto 6 months at the request of
borrowers, whose income has been impacted by Covid 19 pandemic
for loan accounts sanctioned and disbursed under the scheme
(please compare current income level with income level of Feb’20).
The moratorium period will be included in the maximum
permissible loan tenure. It will be mandatory for the borrowers to
service pre-EMI Interest during moratorium. For assessment of loan
eligibility, EMI/NMI ratio to be calculated on the basis of repayment
tenor minus moratorium period
xiii Product Codes 6400-2616
Up to 20 Lacs EBR + 0.60 %
Above Rs 20 Lacs and upto Rs EBR++0.80%
50 Lacs
All other extant stipulations regarding calculation of eligible loan amount, security etc.
under Category 1 and 2 of Regular Top Up scheme will remain unchanged.
289
NEW PRODUCT: SPECIAL SCHEME FOR SMART HOME TOP UP LOAN (withdrawn as on
31.03.2021)
Bank is constantly endeavouring to provide various customer friendly initiatives/campaigns,

coupled with our competitive interest rates to provide greater impetus to home loan growth
with emphasis on quality new Home Loans and Takeover proposals. While growth in Home loans
portfolio of the Bank has picked up momentum, concerted focus on Top up loans is required to
build a healthy Top up loan portfolio and also help our existing Home Loan customers to tide
over the situation brought by the pandemic.
2. In view of the above, and to provide financial support to our existing Home Loan customers in
the crisis situation precipitated by Covid-19 pandemic, the competent authority has approved
to introduce a new product “Special Scheme for Smart Top Up Loans”
Key Features of Special Scheme for Smart Top Up Loan :

Sl No Parameter Details
I Product Home Related Loans: Special Scheme for Smart Top Up Loans
II Validity of the This Scheme will be valid up to 31.03.2021. Top Up Loans

scheme sourced under the product should be sanctioned and
disbursed before EOD as on 31.03.2021.
III Purpose Any personal purpose such as meeting expenditure on

education, marriage, health care, repair/renovation/
furnishing of the house, etc. other than for speculative
purpose. A confirmation to this effect needs to be accepted by
the customer as per existing Smart top Up Loan. No
documentary evidence for end use of the fund will be insisted
upon.
IV Eligible persons Our existing home loan borrowers who fulfil the undernoted
criteria will be considered for “Special Scheme for Smart Home
Top-up Loan”
a. Fully disbursed home loan accounts.

b. Minimum Home Loan Limit of Rs. 20 lacs.
c. Minimum residual tenure of Home Loan of 5 years.
d. Valid equitable mortgage should have been created in
favour of Bank.
290
e. Satisfactory track record of repayment and conduct
for 1 (one) year or more, after completion of
moratorium period.
f. The customer should not have any live Home Top-up
or Insta Home Top-up loan/smart Top up loan.
g. No instance of the Home Loan account slipped to
SMA (RG2) during last three months or further in the
past.
h. CIBIL Score of 550 or higher.
i. Staff will be eligible if they fulfil the product specific
and staff eligibility EMI/NMI criteria.
j. Mode of repayment should be either through
SI or NACH/ECS)
V Loan limit a)and Home Loan borrowers with 12-60 months
EMI/NMI satisfactoryrepayment track record after completion of
ratio moratorium period:
Minimum: Rs 1.00 lacs
Maximum: Rs 5.00 lacs subject to: 5% of the Home Loan Limit.
b) Home Loan borrowers with more than 60 monthssatisfactory

repayment track record after completion of moratorium
period: Minimum: Rs 1.00 lacs
Maximum: Rs 5.00 lacs subject to 10% of the Home Loan
Limit.
For a) and b) above, computation of EMI/NMI ratio is not

required. No documents such as income proof, TIR, Valuation
Report need to be obtained from the customer.
c) However, for salaried Home Loan borrowers withmore than 60
months satisfactory repayment track record after completion
of moratorium period, maximum Loan amount can be
increased under the scheme for Salaried Applicants as under:
For Salaried applicants :
Maximum: Rs 10.00 lacs subject to 10% of the Home Loan
Limit and further subject to EMI/NMI ratio as under:
Net Annual Income (NAI) Permissible

EMI/NMI Ratio
> Rs 3.00 lac & <= Rs. 5.00 lac 55%
> Rs 5 lacs & <= Rs. 10 lacs 65%
291
> above Rs10 lacs 70%
i) There shall be no discretion vested with the Circle

Authorities for approval of relaxation in the
EMI/NMI Ratio.
ii) Income proof for Salaried:

For loan amount above Rs 5 lacs: Salary Slip of Feb’20 and
latest salary slip along with Bank Statement should be
obtained to compare the current salary and February salary
for providing moratorium. Eligible loan amount and
EMI/NMI ratio to be computed based on the latest salary
slip of customer. Latest salary slip and Bank Statement from
Feb’20 onwards and Form 16 for last 1 year for Salaried class
will be obtained. TIR and valuation reports need not be
obtained.
VI Moratorium The term loan will be repayable by way of EMIs commencing
from the next month of disbursement.
Moratorium period in loan accounts can be extended upto

6 months at the request of borrowers, whose income has
been impacted by Covid 19 pandemic for loan accounts
sanctioned and disbursed under the scheme (please
compare current income level with income level of Feb’20
by obtaining necessary Income proof from customers.
Please obtain statement of Operating Account in case of
businessmen/selfemployed/ professionals for the period
January 2020 till 15 days prior to submission of application
for Top Up Loan, and Notarised affidavit from the self-
employed professionals/ businessmen declaring that their
business is affected by COVID-19 for providing
moratorium). The moratorium period will be included in
the maximum permissible loan tenure. It will be mandatory
for the borrowers to service pre-EMI Interest during
moratorium. For assessment of loan eligibility, (EMI/NMI
ratio wherever required) to be calculated on the basis of
repayment tenor minus moratorium period.
VII Type of facility Term loan
VIII Processing Fee Nil Processing fee
292
IX Interest rate Rate of interest:
Term Loan : EBR: 6.65%
category Term loan
Salaried EBR+70 BPS ; ER 7.35%
Non- Salaried EBR+120 BPS ; ER:7.85%
X Product code 64002617

a) Product Level Default Rate EBR+70 bps defined
atproduct level. While opening the loan account CBS will
automatically capture EBR + defined spread.
b) Spread of 120 bps for non-salaried class need to beset
up manually in CBS by providing applicable increment/
decrement over default spread of the product code.
All other extant stipulations regarding Security, loan tenor, loan documents etc.
under regular Smart Top Up scheme will remain unchanged.
293
BRIDGE HOME LOAN
• Short term loan against existing residential property

• To upgrade to bigger /larger/better housing property
• To match liquidity mismatch
• Simultaneously avail home loan
A large number of existing home owners with surplus income aspire to upgrade their
homes from the existing smaller ones to the bigger ones or to migrate to a new/better
centre/location by disposing off their existing Homes. Such individuals many a times face
short term liquidity mismatch on account of time lag between sale of the existing property
and purchase of the new property. As maximum eligibility for availing a Home Loan is
worked out based on the applicable EMI/NMI and LTV ratios for the proposed new
property, such customers many a times find it difficult to meet their shortfall in funds
required for purchase of the proposed new property.
2. In view of the above, it has been decided to launch a new Product ‘SBI Bridge Home
Loan’. Bridge Home Loan will be offered to the following two categories of customers:
(i) Category-1: Customers who wish to avail Bridge Home Loan against their existing
residential property for acquiring a new home/flat but do not require Home Loan.
(ii) Category-2: Customers who wish to avail Bridge Loan against their existing residential
property and simultaneously want to avail Home Loan from our Bank for acquiring the
proposed home/flat. In such cases, the operating units will first arrive at the eligible Home
Loan amount for the proposed new home/flat based on LTV Ratio of the proposed
property and EMI/NMI Ratio of the applicants and for meeting the shortfall the Bridge loan
will be sanctioned.
3. The detailed structure of the proposed Home Bridge Loan is mentioned hereunder:
Sl. Parameters SBI Bridge Home Loan
i Segment Personal Segment
ii Purpose Loan to meet shortfall in funds for purchase a new home/flat.
Loans under this scheme for purchase of residential plot and

also under our Flexipay Scheme and SBI privilege/ Shaurya will
not be permitted. However, loans under NRI Home Loan, CRE
Home Loan and Maxgain will be permitted along with SBI
Bridge Loan.
294
iii Eligibility The applicant for Bridge Home Loan should satisfy each of the
below mentioned eligibility criterion,
a. Individuals who are owners of an unencumbered house/flat

and who intend to sell the existing home/flat for meeting
temporary shortfall in cost for acquiring new home/flat,
b. The underlying home/flat, against which Bridge Home Loan

is sought, should be a fully constructed property and in the
possession of the applicants,
c. The home/flat, against which Bridge Home Loan is sought,

should be located within the municipal/ corporation area of
BPR centres.
d. In case of joint ownership of the existing property, against

which Home Bridge Loan is sought, all co-owners of the
property should also join as co-borrowers for the Bridge Loan
and also for the proposed Home Loan for acquiring new
Property, if Home Loan is also sought. Additional members
of the family may also join as co-borrowers for Home Loan
for purchase of new property.
iv Nature of By way of Term Loan (No Overdraft Facility).
Facility
v Loan Minimum Rs. 20 lacs,
Amount Maximum: Rs. 2 crores.
vi LTV and The maximum permissible Bridge Loan amount will be

Permissible assessed on the basis of the lowest value arrived at from
Loan
undernoted three eligibility criteria:
Amount
(i) 65%, if Realizable value of the existing property is upto Rs.
1 crore,
or
(ii) 60%, if realizable value of the existing property is above
Rs. 1 crore,
or
(iii) 90% of the cost of proposed home/flat.
The Net Monthly Income of the applicants, as per their latest

salary slip or ITR, should be atleast 150% of the expected
repayment towards interest on Bridge Home Loan.
LTV Ratio of the existing housing property will be calculated

based on Valuation Report not more than 3 months old.
295
Two Title Search Reports and Valuation Reports should
continue to be obtained from two different empanelled
Advocates/Valuers in cases where loans are above Rs. 1
crore. However, in cases where the market value based on
Valuation Report is more than 20% of the Guidance Value, 2
valuation reports will be obtained for loans below Rs. 1 crore
also.
vii Loan Tenor Maximum 2 years.
viii Repayment The Bridge Home Loan needs to be repaid in full by the
borrower any time during the maximum loan tenure of 2 years,
in one or more number of installments. No EMIs will be
stipulated for Bridge Loan by the Bank during the loan tenure of
2 years.
However, interest on Bridge Loan needs to be serviced every

month. Interest on Home Bridge Loan will not be capitalized.
The borrowers will be required to sell the existing residential

property within a maximum period of 2 years and liquidate the
bridge loan outstanding. A Notarized Affidavit to this effect will
be obtained along with other loan documents.
Borrower will be required to sell the underlying house/flat within

the stipulated period as above, to liquidate the bridge loan after
obtaining NOC from the Bank. Proceeds of the house will be
first utilized in liquidating outstanding in Bridge Home Loan
account.
ix Moratorium Wherever Home Loan is also sought simultaneously with Bridge
for the Loan, a moratorium period will be extended to the proposed
proposed
Home Loan as per the extant instructions, subject to minimum
Home Loan
equivalent to the tenure of the underlying Bridge Home Loan of
2 years.
296
x Moratorium Wherever Home Loan is also sought simultaneously with Bridge
for the Loan, a moratorium period will be extended to the proposed
proposed
Home Loan as per the extant instructions, subject to minimum
Home Loan
equivalent to the tenure of the underlying Bridge Home Loan of
2 years.
Further, Interest debited in Home Loan account during the

moratorium period will be capitalized and will not be required to
be serviced. However, borrowers shall have option to service
part/full interest amount during the moratorium period.
The Home Loan amount will be assessed taking into account

the accumulated interest during the moratorium. Also the
repayment schedule for Home Loan will be fixed taking into
account the expected outstanding in the Home Loan account at
the end of the moratorium period.
Repayment schedule, will be re-generated for the underlying

Home Loan once the Bridge Loan is closed, taking into account
the outstanding in Home Loan, status of possession of the new
property, income level of the borrowers and their repayment
capacity. However, moratorium period will not be extended.
xi Home Loan Wherever customers avail Home Loans simultaneously with
eligibility Bridge Loan, eligibility for Home Loan will continue to be
calculated based on our extant instructions under Home Loan
Scheme i.e. EMI/NMI Ratio and LTV norms taking into account
capitalization of interest during moratorium period.
Servicing of interest amount likely to be debited in Bridge Loan

account will not be considered for arriving at EMI/NMI ratio of
underlying Home Loan.
xii Security Equitable mortgage of the SARFAESI compliant existing
residential property against which Home Bridge Loan is
sanctioned by the Bank. Charge will also be registered in
CERSAI records and the loan will be disbursed only after all the
mortgage / registration formalities are complied with.
Further, the original Title Deeds of the property against which

Bridge Loan is sanctioned and other original title deeds
deposited at the time of documentation/creation of mortgage,
will be scrutinized and certified that the same are “Original” by
an empanelled advocate before disbursement of the loan.
297
In cases where Bridge Home Loan customer is not seeking
Home Loan for acquiring new property, the original title
deed/Sale agreement of the proposed property and duly signed
Agreement to Mortgage should also be obtained and kept along
with bridge loan documents. This will be in addition to the
mortgage of the existing property.
xiii Interest For current ROI, reference should be made to latest circular on
Rate ROI issued from time to time or website of the Bank.
xiv Processing 0.35% of the loan amount plus applicable service tax, minimum
Fee of Rs. 5,000/-.
Out of pocket expenses towards TIR, Valuation Report etc will
be borne by the borrower.
xv Pre- NIL
payment
Penalty
xvi Authorized (i) At BPR Centres: By RACPCs/ RASMECCs.
Branches/C
PCs (ii) At Non-BPR Centres: By LPCs. Branches at non-BPR
centres will not sanction loans under this Scheme.
Wherever Home Loan is also sought simultaneously with

Bridge Home Loan, both Bridge Home Loan and Home Loan to
acquire the proposed home/flat will be sanctioned
simultaneously. However, disbursement in Bridge Home Loan
account will be made along with first disbursement in Home
Loans, in stages, as per the progress in construction.
Proposals under the Bridge Home Loan Scheme, along with

Home Loan proposal, may be sourced by any sourcing outfits
including Branches, HLST, HLCs, MCs, HLAs, SSL, etc. The
amount of Bridge Loan will be added to Home Loan amount for
the purpose of calculation of remuneration of outsourced
entities.
xvii Discretionar As per Scheme of delegation of Financial powers for Term
y Powers for Loans to Individuals.
Sanction
xviii Place to Both Bridge Loan against the existing house/flat and Home
avail Bridge Loan for purchase of new house/flat should be availed
Loan
simultaneously at the same branch and will be processed
simultaneously by the same CPC/LPC/Branch. Both the
298
accounts should be parked in the same Branch for effective
monitoring.
xix Inspection (i) Pre-Sanction Survey should mandatorily be carried out by
the designated Bank officials once before sanction of the
loan and once before disbursement.
(ii) Post-Sanction Inspection should be carried out once
immediately after 1st disbursement and thereafter before
every disbursement. After 100% disbursement once in a
year.
(iii) In case of irregular accounts, inspection will be done every
month.
xx Insurance The existing property should be insured at market value of
Property during the currency of Bridge Home Loan.
xxi Others • Rental income of the existing House property/Flat, which the
applicants intend to sell, will not be considered for arriving at
Net Monthly Income of the applicants for the purpose of
working out Home Loan eligibility.
• Satisfactory CIBIL Check and KYC of all applicants. A

second report from High Mark/other CICs will be mandatorily
obtained. Copy of PAN Card of all the applicants will also be
obtained. Additionally original KYC papers and PAN Card
will be re-verified by CPCs/Branch at the time of
documentation.
• Minimum CIBIL Score of 700. Proposal of applicants having

scores between 600 and 700 and scores between -1 and 5
(indicating no history or insufficient history) may be
considered subject to approval of deviation by
(a) DGM (B&O) in respect of sanctions by RCC and below,

and
(b) Sanctioning Authority in respect of sanctions by ZCC &
above.
• Search from CERSAI site to ascertain the noting/record of

prior encumbrances on the property, if any.
• Satisfactory TIR and Valuation Reports of the existing and

the proposed property will be obtained from empanelled
advocate and held on record.
299
• Disbursement of the loan will mandatorily be made through
transfer/NEFT/RTGS to the account of the seller/builder of
the proposed property and not through cheque/draft.
• Applicants, instead of availing Bridge Home Loan may also

avail loan under our LAP Product to meet the shortfall
subject to compliance of all the extant guidelines applicable
for LAP.
300
PRADHAN MANTRI AWAS YOJANA(URBAN)
CREDIT LINKED SUBSIDY SCHEME (CLSS)

‘Credit Linked Subsidy Scheme’ (CLSS) is one of the four verticals of ‘Pradhan Mantri
Awas Yojana (Urban)’ {PMAY(U)} through which the Government of India (GOI) offers
interest subsidy to eligible Home Loan beneficiaries to expand institutional credit flow to
the housing needs of urban populace. The scheme was launched by Ministry of Housing
and Urban Affairs (MoHUA), GOI, in June 2015. SBI has implemented the scheme since
inception.
2.In August 2019, MoHUA, has nominated SBI as 3 rd Central Nodal Agency (CNA) to
channelize the interest subsidy to eligible home loan beneficiaries of SBI and to monitor
the progress under CLSS vertical of PMAY(U). In November 2019, CLSS Awas Portal
(CLAP website: https://pmayuclap.gov.in) has been designed, developed and
implemented by Ministry in collaboration with National Informatics Center (NIC) and
CNAs. It is a transparent and robust real-time, web-based monitoring system for CLSS
beneficiaries. Further, the Ministry has also implemented a new software for common use
by all the three CNAs (NHB, HUDCO and SBI) for processing of subsidy. In SBI, REHBU,
Corporate Centre is now functioning as CNA and its 17 Local Head Offices (LHOs) are
functioning as PLIs (Primary Lending Institutions). MOUs have been signed between
CNA (REHBU) and PLIs (LHOs).
3.The new status of SBI as CNA gives us an edge over our competitors to ensure faster
release of subsidy to eligible beneficiaries. To effectively utilize the opportunity, and to
induce momentum in acquiring new customers, it has been decided to reposition our
home loan products under PMAY(U)- CLSS under a new name “ABHILASHA”.
4. In SBI, apart from regular Home Loan product, we have a range of following
customized products for employees of Central Govt./ State Govt/ PSUs/ Defence
establishments and non-salaried class which are also available to customers eligible for
PMAY(U) - CLSS.
i. Privilege & Shaurya Home Loan schemes- tailor made to meet the requirements
of employees with pensionable service, meant for Central Govt./ State Govt./
PSUs and Defence establishments,
ii. Flexipay Home Loan scheme- for young salaried employees up to an age of 45
years with higher eligibility of loan amount,
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iii. Differential offerings to Non-salaried segment with relaxation in EMI/NMI ratio.
5.Hence, with an intention to offer an array of products, as stated above, all Home Loan
Products have been rolled into a single package for all eligible Home Loan customers
under PMAY(U)- CLSS which is christened as “ABHILASHA HOME LOAN SCHEME”.
Under the scheme, there are four categories, primarily depending on annual gross
household income of the applicant/s. The salient features and eligibility criteria for
PMAY(U) - CLSS are mentioned below:
Category
Particulars
EWS LIG MIG-I MIG-II
Maximum Gross Up to 3,00,001 The subsidy scheme under
Household Income 3,00,000 to both these categories has
Per Annum (Rs.) 6,00,000 been discontinued / stopped
Up to 30 sq by MoHUA, Government of
m* Up to 60 sq m* India from 01st April 2021.
*A bigger carpet area may be All PMAY loans sanctioned
Maximum Carpet
considered in case of under these two categories
Area of the House
construction / acquisition of either partially or fully are
(sq. metres)
new house / flat (In case of eligible for subsidy, provided
loan for repairs / renovation no first claim has been lodged /
relaxation permitted) uploaded on the CLAP portal
before 31st July 2021.
Maximum Loan Rs. 6,00,000
amount eligible for
However, Loan for higher amount may be sanctioned as per the
Subsidy (Rs.)
Bank’s extant norms on non-subsidised rate of interest
Interest Subsidy
6.50 %
(%)
Discounted rate for
NPV calculation 9%
(%) Scheme for MIG- I / II has since
Upfront amount of been discontinued from 01st
Max Subsidy for April 2021
Rs. 2,67,280
loan tenure of 20
years
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Category
Particulars
EWS LIG MIG-I MIG-II
Validity of scheme
17.06.2015 to 31.03.2022
15 Years
(17.06.2015 to 31.12.2016)
20 Years
Maximum Loan (01.01.2017 to 31.03.2022)
Tenure (Years) Subsidy is calculated for maximum tenure of 20 years only
irrespective of actual loan tenure more than 20 years. However,
loans with tenure below 20 years will get reduced subsidy at a
pro rata basis.
Mandatory
Women must be sole / co-
owner in the property.
Exceptions:
1. In case of construction of
Woman Ownership
house on an existing piece of
land in sole name of male
member
2. In case of household with no
adult female member)
Processing Fee Consolidated Processing Fee will be waived for all Home Loans
under Abhilasha Home Loan scheme sourced till 31.03.2022.
However actual expenses on account of TIR, Valuation &
CERSAI charges need to be recovered. Processing fee waiver
will only be available, if loan is sanctioned under PMAY product
code in LOS / RLMS.
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PMAY SELF DECLARATION FORM
Eligible Loans under PMAY(U)- CLSS- Scope, Coverage and other norms:
i. Subsidy is available for housing loans availed for acquisition / construction of
Pucca house and repair / extension of Kucha / Semi Pucca house.
ii. The beneficiary family should not own a pucca house (an all-weather dwelling unit)
either in his / her name or in the name of any member of his / her family in any part
of India. Pucca house implies possession of 1st pucca house in the name of any
member of family, in any part of India. (Please refer Q. No. 43- FAQs- Annexure
H).
iii. A beneficiary family will comprise of husband, wife, unmarried sons and/or
unmarried daughters. An adult earning member (irrespective of marital status) can
be treated as a separate household provided that he/she does not own a pucca
house in his / her name in any part of India.
iv. A beneficiary family should not have availed of central assistance under any other
housing scheme from Government of India.
v. The credit linked subsidy will be available for loan amounts up to Rs. 6 lacs
(EWS/LIG), Rs. 9 lacs (MIG I) & Rs. 12 lacs (MIG II) for a tenure of 20 years or for
actual tenure of loan, whichever is lower. The loan limits over and above these
amounts may also be sanctioned to the eligible borrowers based on the eligibility
criteria stipulated under our existing Home Loan Scheme. Beneficiaries can apply
for sanction of home loan for a longer tenure say for 30 years which would depend
on the Bank’s due diligence norms. However, the interest subsidy would be
restricted on Home loans as per the category for tenure not more than 20 years.
vi. The subsidy will be calculated pro-rata basis on actual loan tenure from date of
first and subsequent disbursement.
vii. All loans accounts under the Scheme will be mandatorily linked to Aadhaar
Number. Name of beneficiaries should exactly match with name of the latest
Aadhaar card as per UIDAI record.
viii. All eligible loans covered under this scheme will be processed by CPCs / RACCs
only through LOS.
ix. An undertaking regarding gross annual household income and not owning a pucca
house will be obtained from the applicant / co-applicant in prescribed format
304
enclosed as Annexure- ‘A’. However, ITR / Form-16 / Salary Certificate will
continue to be obtained from applicants / co-applicants as per extant instructions.
x. Subsidy will be disbursed maximum in 6 instalments in proportion to the
disbursements made in loan account. Bank will directly credit subsidy amount to
beneficiary’s loan account which will effectively reduce loan amount of the
beneficiaries.
xi. The borrower has to complete the construction of house or to take possession of
the house within a period of 36 months. CPCs / RACCs / Branches shall have to
submit a consolidated certificate on completion of the housing unit along with
digital photograph of borrowers with the financed house property within one year
period from the completion of construction or a maximum of 36 months from the
date of the disbursement of the 1st instalment of the loan amount. In case of
default in providing completion certificate by the CPCs / RACCs / Branches.
Other Norms:
Facility Term Loan or Overdraft (Maxgain Home loan will be available for
loan amount of Rs 20 Lacs and above)
Schemes a) Salaried with Pensionable job:
under Offer • If age is up to 45 yrs. - Flexipay or Privilege / Shaurya Home
loan / Regular home loans
• If age above 45 years – Privilege / Shaurya Home loans /
Regular home loans
b) Salaried:
• If age is up to 45 yrs. - Flexipay / Regular Home loans
• If age above 45 years –Regular Home loans
c) Non-Salaried customers:
• Regular Home loan / Differential Offerings to non-salaried
scheme
• NRIs can be considered under Abhilasha scheme provided
they are eligible under the Scheme guidelines and are also in
compliance with other GOI / RBI rules, if any applicable to
NRIs.
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• Customer will be free to choose regular home loan / any other
extant Home Loan schemes under Abhilasha Scheme as per
his / her suitability.
Maximum As per norms applicable to Regular Home Loan scheme or any

permissible Home Loan variants.
Loan
Minimum/ As per norms applicable to Regular Home Loan scheme or any
Maximum Age Home Loan variants
Loan tenure & As per norms applicable to regular Home Loan Scheme/Home
ROI Loan variants.
CIBIL score As per the scheme
Other Norms ▪ Loan Amount:
in case of Maximum : Rs 5.00 lacs only in case I.T Return, Form-16, Salary
EWS / LIG Slips / Certificates / Audited Balance Sheet are not available.
applicants Home Loan accounts sanctioned up to Rs 5.00 lacs under CLSS-
PMAY(U)-EWS & LIG, will be covered mandatorily under
CRGFTLIH, if eligible, as per terms and conditions of CRGFTLIH
scheme.
▪ Permissible income for working out NMI / EMI ratio:
Wherever Annual Income is above the exempted Tax Slab (As
per IT rules from time to time, which is Rs 2.50 lacs at present):
All standard income documents towards income proof will be
obtained as per extant guideline.
Wherever Annual Income is below exempted Tax Slab (As per IT
rules from time to time, which is Rs 2.50 lacs at present):
(A) In case I.T return, form-16 & Salary Slips / Certificates /
Audited Balance Sheet are available: All standard income
documents towards income proof will be obtained as per the
extant guideline.
306
(B) In case I.T Return, Form-16, Salary Slips / Certificates /
Audited Balance Sheet are not available: Following documents
will be obtained:
• A declaration on stamped affidavit as per format enclosed as
Annexure-AU in Part II of the Master circular of home loan
(ANNEXURE- H of this Circular)
• Statement of account for the previous 12 months.
• Certificate / letter of employment or appointment letter
issued by the employer in case of salaried applicants.
• Last three years Balance Sheet, Profit and Loss statement
countersigned by a CA in case of Professional / Self-employed
and Businessmen.
▪ However, Sanctioning authority will satisfy with the substance of
declaration and arrive at the eligible loan amount after considering
regular income from all sources by taking into account the
available documentary proof such as payment of statutory dues
such as professional Tax, GST etc.
▪
All other norms applicable under Abhilash CLSS-PMAY(U) (EWS
& LIG) scheme will remain unchanged.
307
RiNn Raksha (Old scheme)
Brief features of RiNn Raksha (Old scheme discontinued wef

01.03.2018
Credit-linked Group Term Insurance product:
Parameters Features
Members to be covered Housing Loan Borrowers of State Bank of India
including existing borrowers.
Minimum age required at entry 18 years (age last birthday) as on Membership
Form Date
Maximum age accepted at entry 62 years (age last birthday) as on Membership
Form Date
Maximum age of cover 70 years (age last birthday)
End of Cover The cover will cease on the earliest of:

• The date a death claim has been
admitted
• The date a valid surrender request is
received for that member.
• The date of termination of the cover
at the behest of the member.
Premium Payment Term (PPT) 5 years
Premium Payment Mode Yearly
Grace Period 30 days
Minimum Policy Term 96 months (inclusive of moratorium period)
Maximum Policy Term 300 months (inclusive of moratorium
period)
Moratorium Period As per the underlying home loan
Accrued Interest during the Accrued interest is to be serviced by the

Moratorium Period customer during moratorium.
Repayment The repayment in SBI Suraksha Loan Accounts

will commence alongwith the EMI of the
underlying Home Loans. The operating units will
be required to generate repayment schedule in
SBI Suraksha Loan Account concurrently with
the underlying Home Loan account.
In cases, where Suraksha a/c is linked with
underlying Home loan account, the due EMI will
308
Parameters Features
be apportioned from EMI of Home loan.
However, if there is any difficulty in linking of the
accounts due to some technical glitch, operating
units will be required to generate separate
repayment schedule of Suraksha a/c taking into
consideration the ROI, tenor etc of the
underlying home loan account for remaining
tenure and take separate SI/ECS mandate from
the borrower for repayment in all such Non-
linked Suraksha a/cs.
Minimum Sum Assured Rs. 10,000 (thereafter in multiples of Re. 1)
Maximum Sum Assured No Limit
Co - Borrowers Allowed maximum of 3 (including primary
borrower)
Insurance Cover to Co-borrowers Each of the co-borrower will be covered for
100% of the loan amount. In case of death of any
one of the borrowers, the outstanding loan
amount is paid and the surviving borrower(s)
would be eligible for the applicable surrender
value/s. On payment of the surrender value/s,
the insurance cover will cease on the life of the
surviving borrower(s).
Product code 6251-2237
The existing product code will continue in open status till 28th February 2018 for
disposal of proposals already booked under the existing scheme.
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Obselete Product Codes
Product Product Description
Code
Facility Type - Term Loan
SBI Home Loan – upto Rs.30 Lacs 6250/2144 HTL FLOT(P) UPTO 30 LAC
(Floating interest rate)
SBI Home Loan – above Rs.30 Lacs 6250/2145 HTL FLOT(P) ABV 30 LAC
and Less than Rs.75 Lacs (Floating
interest rate)
SBI Home Loan - Above Rs.75 Lacs 6250/2146 HTL FLOT(P) ABOVE 75
(Floating interest rate) LACS
SBI Home Loan – upto Rs.30 Lacs 6250/2024 HTL FIX-PER upto 30 lacs
(Fixed interest rate)
SBI Home Loan – above Rs.30 Lacs 6250/2025 HTL FIX-PER above 30 lacs
(Fixed interest rate)
SBI Special Home Loan -upto Rs.5 6250/2031 SBI SPECIAL HL Sch 5 lac
Lacs (Fixed Interest rate for 5 years)
SBI Special Home Loan - above Rs.5 6250/2032 SBI SPL HL >5-20 Lacs
Lacs and upto Rs. 20 Lacs (Fixed
Interest rate for 5 years)
Facility Type - Overdraft
SBI MaxGain* – upto Rs.30 Lacs 6050/2002 SBI-MAXGAIN HSG-LOAN-
(Floating interest rate) UPTO 30 LACS
SBI MaxGain* – above Rs.30 Lacs 6050/2003 SBI-MAXGAIN HSG-LOAN-

and Less than Rs.75 Lacs (Floating ABOVE30 LACS
interest rate)
SBI MaxGain* – Above Rs.75 Lac 6050/2004 SBI MAXGAIN HSG LN
(Floating interest rate) ABOVE 75 LACS
SBI Special Home Loan - above Rs.5 6050 /2005 SBI SPL HL >5-20 Lacs
Lacs and upto Rs. 20 Lacs (Fixed
Interest rate for 5 years)
(*In case of SBI MaxGain, the branches will be required to adjust effective rate of interest
at the account level)
SBI Realty- upto Rs.30 Lacs 6250/2015 SBI REALTY FLOAT UPTO
(Floating interest rate) 30LAC
310
SBI Realty- above Rs.30 Lacs and 6250/2016 SBI REALTY FLOT ABV 30
Less than Rs.75 Lacs (Floating LACS
interest rate)
SBI Realty- Above Rs.75 Lacs 6250/2017 SBI REALTY FLOAT ABV 75
(Floating interest rate) LACS
SBI Realty- upto Rs.30 Lacs 6250/2013 SBI REALTY FIXED UPTO
(Fixed interest rate) 30 LAC
SBI Realty- above Rs.30 Lacs and 6250/2014 SBI REALTY FIXED ABV 30
Less than Rs.75 Lacs (Fixed interest LACS
rate)
SBI Optima – upto Rs.30 Lacs 6250/2703 HTL OPTIMA (FIXED)
(Floating interest rate) upto30 lacs
SBI Optima –Above Rs.30 Lacs 6250/2704 HTL OPTIMA (FIXED)abv
(Floating interest rate) 30 lacs
SBI Optima – upto Rs.30 Lacs 6250/2705 HTL OPTIMA (FLOAT)
(Floating interest rate) upto30 lacs
SBI Optima – Above Rs.30 Lacs and 6250/2706 HTL OPTIMA (FLOAT)abv
Less than Rs.75 Lacs (Floating 30 lacs
interest)
SBI Optima – Above Rs.75 6250/2707 HTL OPTIMA (FLOAT)abv
Lacs(Floating interest rate) 75 lacs
SBI Gram Niwas 6251/4002 T L GRAM NIWAS
SBI Sahyog Niwas 6251/4003 T L SAHYOG NIWAS
STAFF Home Loan at Commercial 6259/2021 Fixed Interest
Rate
STAFF Home Loan at Commercial 6259/2022 Floating Interest
Rate
SBI Home Line 6250/1211 TL SBI Home Line SPL PER
SBI Home Plus (Term Loan) 6251/2151 HTL SBI Home Plus
SBI Home Plus (Term Loan – STAFF) 6259/2151 HTL SBI Home Plus STAFF
SBI Home Plus-OD 6050/2151 Overdraft (PER)
SBI Home Plus-OD (STAFF) 6059/2151 Overdraft (STAFF)
Rural Housing (SC/ST-DIR) IAY 6250-2411 Floating interest
SBI Reverse Mortgage Loan 6050/2011 Reverse Mortgage- PER
SBI Easy HL (under My Home 6250/2068 Fixed Intt.
Campaign)
SBI Advantage HL (under My Home 6250/2069 Fixed Intt.
Campaign)
SBI Hi-Five HL (under My Home 6250/2070 Fixed Intt.
Campaign)
SBI Easy HL (under My Home 6250/2168 Floating Intt.
Campaign)
SBI Advantage HL (under My Home 6250/2169 Floating Intt.
Campaign)
SBI Hi-Five HL (under My Home 6250/2170 Floating Intt.
Campaign)
311
SBI Easy HL (under My Home 6050/2018 Over Draft
Campaign)
TL-SBI Easy Home Loans Apr’10 6250-2077 Fixed Intt.
SBI Easy Home Loans Apr’10 6250-2177 Floating Intt.
SBI Easy Home Loans -Maxgain 6050-2021 Over Draft
Apr’10
TL- Easy Home Loans May’10 6250-2079 Fixed Intt.
TL- Advantage Home Loans May’10 6250-2080 Fixed Intt.
TL- Easy CRE Home Loans May’10 6250-2081 Fixed Intt.
TL- Advantage CRE Home Loans 6250-2082 Fixed Intt.
May’10
TL- Easy Home Loans May’10 6250-2179 Floating Intt.
TL- Advantage Home Loans May’10 6250-2180 Floating Intt.
TL- Easy CRE Home Loans May’10 6250-2181 Floating Intt.
TL- Advantage CRE Home Loans 6250-2182 Floating Intt.
May’10
Easy Home Loan May’10-Maxgain 6050-2024 Over Draft
ISHUP Scheme 6251-2504 Fixed Interest
ISHUP Scheme 6251-2506 Floating Interest
SBI Easy Home Loan (Surakshit) 6251-2083 Fixed Interest
SBI Easy Home Loan (Surakshit) 6251-2183 Floating Interest
SBI Advantage Home Loan 6251-2084 Fixed Interest
(Surakshit)
SBI Advantage Home Loan 6251-2184 Floating Interest
(Surakshit)
SBI Easy HL (Surakshit) Maxgain 6054-2025 Over Draft
SBI YUVA Easy Home Loan 6251-2085 Fixed Interest
SBI YUVA Advantage Home Loan 6251-2086 Fixed Interest
SBI YUVA Easy Home Loan 6251-2185 Floating Interest
SBI YUVA Advantage Home Loan 6251-2186 Floating Interest
SBI Easy Home Loan (Jan’11) 6251-2187 Floating Interest
SBI Advantage Home Loan (Jan’11) 6251-2188 Floating Interest
SBI Premium Home Loan (Jan’11) 6251-2189 Floating Interest
SBI Easy Home Loan (Jan’11) 6054-2028 Overdraft (Maxgain)
SBI Advantage Home Loan (Jan’11) 6054-2029 Overdraft (Maxgain)
SBI Premium Home Loan (Jan’11) 6054-2030 Overdraft (Maxgain)
SBI Realty Easy Home Loan (Jan’11) 6251-2190 Floating Interest
SBI Realty Advantage HL (Jan’11) 6251-2191 Floating Interest
SBI Realty Premium HL (Jan’11) 6251-2192 Floating Interest
SBI Realty Easy Maxgain HL (Jan’11) 6054-2031 Overdraft (Maxgain)
SBI Realty Advantage Maxgain 6054-2032 Overdraft (Maxgain)
(Jan’11)
SBI Realty Premium Maxgain 6054-2033 Overdraft (Maxgain)
(Jan’11)
SBI CRE Easy Home Loan (Jan’11) 6251-2193 Floating Interest
SBI CREAdvantage HL (Jan’11) 6251-2194 Floating Interest
312
SBI CRE Premium Home Loan 6251-2195 Floating Interest
(Jan’11)
SBI CRE Easy Maxgain (Jan’11) 6054-2034 Overdraft (Maxgain)
SBI CRE AdvantageMaxgain (Jan’11) 6054-2035 Overdraft (Maxgain)
SBI CREPremium Maxgain (Jan’11) 6054-2036 Overdraft (Maxgain)
SBI Yuva Easy Home Loans (Jan’11) 6251-2196 Floating Interest
SBI Yuva Advantage HL (Jan’11) 6251-2197 Floating Interest
SBI Yuva Premium HL (Jan’11) 6251-2198 Floating Interest
SBI Yuva Easy Maxgain (Jan’11) 6054-2037 Overdraft (Maxgain)
SBI Yuva Advantage Maxgain 6054-2038 Overdraft (Maxgain)
(Jan’11)
SBI Yuva Premium Maxgain (Jan’11) 6054-2039 Overdraft (Maxgain)
SBI Surakshit Easy HL (Jan’11) 6251-2211 Floating Interest
SBI Surakshit Advantage HL (Jan’11) 6251-2212 Floating Interest
SBI Surakshit Premium HL (Jan’11) 6251-2213 Floating Interest
SBI Surakshit Easy Maxgain (Jan’11) 6054-2040 Overdraft (Maxgain)
SBI Surakshit Advantage 6054-2041 Overdraft (Maxgain)
Maxgain(Jan’11)
SBI Surakshit Premium Maxgain 6054-2042 Overdraft (Maxgain)
(Jan’11)
SBI Tribal Plus 6251-2199 Floating Interest
SBI Premium Plus Home Loan 6251-2217 Floating Interest
SBI YUVA Premium Plus Home 6251-2218 Floating Interest
Loan
SBI Realty Premium Plus Home 6251-2219 Floating Interest
Loan
SBI Surakshit Premium Plus Home 6251-2220 Floating Interest
Loan
SBI CRE Premium Plus Home loan 6251-2221 Floating Interest
SBI Home Loan (T/L): upto Rs.30 6251-2222 Floating Interest
lacs
SBI Home Loan (T/L): Above Rs.30 6251-2223 Floating Interest
lacs and upto Rs.75 lacs
SBI Home Loan (T/L): Above Rs. 6251-2224 Floating Interest
75lacs
SBI Realty Loan (T/L): upto Rs. 30 6251-2225 Floating Interest
lacs
SBI Realty Loan (T/L): Above Rs. 30 6251-2226 Floating Interest
lacs and upto Rs. 75 lacs
SBI Realty Loan (T/L): Above Rs. 75 6251-2227 Floating Interest
lacs
SBI CRE Home Loan (T/L): upto Rs. 6251-2228 Floating Interest
30 lacs
SBI CRE Home Loan (T/L): Above 6251-2229 Floating Interest
Rs. 30 lacs and upto Rs. 75 lacs
SBI CRE HL(T/L): Above Rs. 75 lacs 6251-2230 Floating Interest
313
SBI YUVA Home Loan (T/L): upto 6251-2231 Floating Interest
Rs. 30 lacs
SBI YUVA Home Loan (T/L): Above 6251-2232 Floating Interest
Rs. 30 lacs and upto Rs. 75 lacs
SBI YUVA Home Loan (T/L): Above 6251-2233 Floating Interest
Rs. 75 lacs
SBI Suraksha Home Loan (T/L): 6251-2234 Floating Interest
upto Rs. 30 lacs
Above Rs. 30 lacs and upto Rs. 75
lacs
Above Rs. 75 lacs
SBI Home Loan Maxgain: upto Rs. 6054-2043 Overdraft (Maxgain)
30 lacs
SBI Home Loan Maxgain: Above Rs. 6054-2044 Overdraft (Maxgain)
30 lacs and upto Rs. 75 lacs
SBI Home Loan Maxgain: Above Rs. 6054-2045 Overdraft (Maxgain)
75 lacs
SBI Realty Loan Maxgain: upto Rs. 6054-2046 Overdraft (Maxgain)
30 lacs
SBI Realty Loan Maxgain: Above Rs. 6054-2047 Overdraft (Maxgain)
30 lacs and upto Rs. 75 lacs
SBI Realty Loan Maxgain: Above Rs. 6054-2048 Overdraft (Maxgain)
75 lacs
SBI YUVA Home Loan Maxgain: 6054-2049 Overdraft (Maxgain)
upto Rs. 30 lacs
lacs
Above Rs. 75 lacs
SBI Suraksha Home Loan Maxgain: 6054-2052 Overdraft (Maxgain)
upto Rs. 30 lacs
lacs
Above Rs. 75 lacs
SBI Home Loan Maxgain: Aug’ 11 6054-2055 Overdraft (Maxgain)
SBI Yuva Home Loans Maxgain’ 11 6054-2056 Overdraft (Maxgain)
SBI Realty Home Loan Maxgain’ 11 6054-2057 Overdraft (Maxgain)
SBI Surakshit Home Loan 6054-2058 Overdraft (Maxgain)
Maxgain’11
SBI Home Loan TL Aug’ 11 6251-2238 Term Loan
SBI YUVA Home Loan TL Aug’11 6251-2239 Term Loan
314
SBI Realty Home Loan TL Aug’11 6251-2240 Term Loan
SBI Surakshit Home Loan Aug’11 6051-2241 Term Loan
SBI CRE Home Loan Aug’11 6251-2242 Term Loan
ISHUP Housing Loan Aug’11 6251-2507 Term Loan
SBI Gram Niwas Home Loan Aug’11 6251-4005 Term Loan
SBI Tribal Plus Aug’11 6251-2200 Term Loan
MAXGAIN SURAKSHA 6251-2243 Term Loan
SBI HOME PLUS 6054-2151 OD
SBI HOME PLUS 6251-2151 TL
SBI HOME PLUS - STAFF 6259-2151 TL
SBI HOME PLUS - STAFF 6059-2151 OD
MAXGAIN SURAKSHA 6251-2243 TL
SBI SURAKSHA 6251-2237 TL
SBI YUVA Mar 12 6251-2244 TL
SBI YUVA Mar 12 6054-2059 OD
SBI HOME EQUITY 6251-1801 TL
SBI HOME EQUITY 6054-1801 OD
SBI H L MAXGAIN AUG’12 6054-2060 OD
SBI YUVA HL MAXGAIN AUG’12 6054-2061 OD
SBI REALTY HL MAXGAIN 6054-2062 OD
AUG’12
SBI SURAKSHIIT HL MAXGAIN AUG’12 6054-2063 OD
SBI HOME LOAN TL AUG’12 6251-2245 TL

SBI YUVA HL TL AUG’12 6251-2246 TL
SBI REALTY HL TL AUG’12 6251-2247 TL
SBI SURAKSHIT HL TL 6251-2248 TL
SBI CRE HL TL AUG’12 6251-2249 TL
SBI GRAM NIWAS HL AUG’12 6251-4006 TL
SBI TRIBAL PLUS HL AUG’12 6251-2250 TL
SBI CRE HOME LOAN 6251-2251 TL
ISHUP SCHEME 6251-2508 TL
SBI HOME LOAN Dec ’13 6251-2261 TL
SBI HOME LOAN (For Women) Dec ’13 6251-2262 TL
SBI YUVA HL Dec ’13 6251-2263 TL
SBI YUVA HL (For Women) Dec ’13 6251-2267 TL
SBI REALTY HL Dec ’13 6251-2264 TL
SBI REALTY HL (For Women) Dec ’13 6251-2268 TL
SBI CRE HOME LOAN Dec ’13 6251-2265 TL
SBI CRE HOME LOAN (For Women) Dec TL
’13 6251-2269
SBI GRAM NIWAS HL Dec ’13 6251-4008 TL
SBI GRAM NIWAS HL (For Women) Dec TL
’13 6251-4009
SBI TRIBAL PLUS HL Dec ’13 6251-2266 TL
SBI TRIBAL PLUS HL (For Women) Dec’13 6251-2270 TL
315
SBI HL MAXGAIN Dec ’13 6054-2261 OD
SBI HL MAXGAIN (For Women) Dec ’13 6054-2262 OD
SBI YUVA HL MAXGAIN Dec ’13 6054-2263 OD
SBI YUVA HL MAXGAIN (For Women) 6054-2265 OD
SBI REALTY HL MAXGAIN Dec ’13 6054-2264 OD
SBI REALTY HL MAXGAIN (For Women) 6054-2266 OD
Government of Madhya Pradesh- CM 6251-2516 TL
RURAL HOUSING Dec ’13
Government of Madhya Pradesh- CM 6251-2517 TL
RURAL HOUSING (For Women) Dec ’13
SBI HOME LOAN April ’15 6251-2281 Term Loan
SBI HOME LOAN (For Women) 6251-2282 Term Loan
April ’15
SBI YUVA HL April ’15 6251-2283 Term Loan
SBI YUVA HL (For Women) April 6251-2284 Term Loan
’15
SBI REALTY HL April ’15 6251-2285 Term Loan
SBI REALTY HL (For Women) April 6251-2286 Term Loan
’15
SBI CRE HOME LOAN April ’15 6251-2287 Term Loan
SBI CRE HOME LOAN (For 6251-2288 Term Loan
Women) April ’15
SBI GRAM NIWAS HL April ’15 6251-2289 Term Loan
SBI GRAM NIWAS HL (For Women) 6251-2290 Term Loan
April ’15
SBI TRIBAL PLUS HL April ’15 6251-2291 Term Loan
SBI TRIBAL PLUS HL (For Women) 6251-2292 Term Loan
April ’15
Government of Madhya Pradesh- 6251-2293 Term Loan
CM Rural Housing April ’15
Government of Madhya Pradesh- 6251-2294 Term Loan
CM Rural Housing (For Women)
April ’15
SBI HL MAXGAIN April ’15 6054-2281 Overdraft
SBI HL MAXGAIN (For Women) 6054-2282 Overdraft
April ’15
SBI YUVA HL MAXGAIN April ’15 6054-2283 Overdraft
SBI YUVA HL MAXGAIN (For 6054-2284 Overdraft
Women) April ’15
SBI REALTY HL MAXGAIN April 6054-2285 Overdraft
’15
SBI REALTY HL MAXGAIN (For 6054-2286 Overdraft
Women) ’15
SBI CRE MAXGAIN HL April ’15 6054-2287 Overdraft
SBI CRE MAXGAIN HL (For 6054-2288 Overdraft
Women) April ’15
316
NRI MAXGAIN HL (MAY ’15) 6054-2295 Overdraft
NRI MAXGAIN HL (WOMEN-MAY Overdraft
’15) 6054-2296
NRI REALTY MAXGAIN (MAY ’15) 6054-2297 Overdraft
NRI REALTY MAXGAIN (WOMEN- 6054-2298 Overdraft
MAY ’15)
NRI CRE MAXGAIN (MAY ’15) 6054-2299 Overdraft
NRI CRE MAXGAIN (WOMEN- Overdraft
MAY ’15) 6054-2300
NRI HOME LOAN (MAY ’15) 6251-2295 Term Loan
NRI HOME LOAN (WOM-MAY’15) 6251-2296 Term Loan
NRI REALTY HL (MAY ’15) 6251-2297 Term Loan
NRI REALTY HL (WOMEN-MAY Term Loan
’15) 6251-2298
NRI CRE HL (MAY ’15) 6251-2299 Term Loan
NRI CRE HL (WOMEN-MAY ’15) 6251-2300 Term Loan
THE END (PART IV)
317

Home Loan Master Circular Merged

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Home Loan Master Circular Merged

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MASTER CIRCULAR ON HOME & HOME RELATED PRODUCTS (FOR INTERNAL CIRCULATION ONLY) 1

Wishing God speed!

(Prakash Chandra Kandpal)

We have updated our Master Circular incorporating all the amendments,

• Part I : SBI Home Loan Scheme- General Guidelines / Instructions

e) Takeover of Home Loans availed by an individual borrower from other Banks

2.3 Granting loans and advances to relatives of Directors of the Bank:

3.1. Eligibility: Employees on Contract / Retainership:

For employees on contract / retainership no deviations will be obtained in cases where

3.2 Loan Tenure:

3.3 Maximum Age:

3.4 No. of Borrower & Co-Borrowers:

3.5 Margin Money:

(Provision for addition of Unrelated Co-borrowers / Guarantors has been

4.1 For Salaried Customers:

4.2 For Non-Salaried Customers:

Borrower Type Extant Norms Revised norms

Non-Salaried In case of Home Loans In case of Home & Home related

However, the Audited However, Audited Balance Sheet is

(Certificate from Chartered

Non-Salaried If gross receipt in one No Change.

(Refer Circular No NBG / RE / H&HD-HL / 26 / 2022-23 dated 01st September 2022

4.3 For Agriculturist:

4.4 Income of Spouse / Children / Parents / Siblings:

In addition to the applicant’s income, Income of Spouse / Children / Parents / Siblings

b) Co-borrowers / Guarantors (wherever guarantor’s income is considered for arriving at

4.5 Expected Rental from the proposed house property:

Computation of expected rent accruals

b) The reasonableness of the expected rent accruals should be established keeping in

4.6 Adding back depreciation to the Net Income

(a) The facility will be confined to businessmen, professionals and self-employed

5. EMI / NMI Ratio

(a) Net Annual Income-wise graded ratio is as under:

Net Annual Income EMI / NMI Ratio

Relaxation in EMI / NMI ratio for Salaried class as under:

> Rs. 10.00 Lacs 70% Below 750

Margin on Premium: Zero.

6. PROCESSING AND SANCTIONING OF HOME LOANS THROUGH LOS

Scale of Member Designation to be assigned

1 CLCC Scale-IV Secretary CLCC

2 LCCC Scale-V Secretary LCCC

3 RCCC Scale-IV / Scale-V Secretary RCCC

4 CCSC Scale-IV / Scale-V Secretary CCSC

5 CCCC Scale-VI Secretary CCCC

6.2. End To End LOS Process Flow

7.A. HOME LOANS AND HOME RELATED LOANS DISBURSEMENT OF

1. Presently, after sanction and documentation of HL & HR loans, disbursement of loan

STANDARD OPERATING PROCEDURE (SOP)

Home Loan Amount LTV Ratio Discretionary Power for

Inclusion of Stamp Duty, Registration Charges and other Documentation Charges in

As a result of my appraisal and analysis, it is my considered opinion that the Realizable

Product / Scheme Nature of property Value of property to be

Home Top Up loan Property mortgaged for Realisable value

a) Permissible EMI / NMI ratio

ii) Adding cost of furnishings / interior to the cost of house / flat:

iii) Inclusion of Cost of Roof Top Solar Power System:

9.1 Maximum Loan for repairs / renovations

(Permitted only under Differential Offering for Non-Salaried Segment)

Special interest rate is available to women borrowers, subject to compliance of the

The woman should be the Sole Owner / Co-Owner of the Property or

CIBIL SCORE APPLICABLE CRP

CRP APPLICABLE ON TOPUP LOANS

Please refer to Circular No NBG/RE,H&HD-HL/11/2022 – 23 dated 26th

REVISED SWITCHOVER PROCESS: