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voi SNSC 2.3 Electric Scooter User Manual

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User Manual
SNSC 2.3
The product can be used from the age of 18 and by people with limited physical, sensory, or mental abilities. In
addition, persons without prior experience or knowledge may use the product, provided they have been informed
in advance of the safe use and dangers. Children should not play with this product. Maintenance and cleaning
should not be performed by unsupervised children.
 Contents
1 Product manual
2 Product and parts
3 Product specification
4 Product drawing
5 Battery and charging instructions
6 Battery instructions
7 Driving safety
8 Certification
9 Technical details on radio
transmission
10 Maintenance
10.1 Cleaning and storage
11 EU Self- Declaration of Conformity
12 Documents / Resources
13 Related Posts

Product manual

This is a portable small electric vehicle that is ideal for covering short distances on public roads. The product has
a modern, sporty design and is robust.

Product and parts

Scooter
Battery charger
Instruction manual

Product specification

Range: 60km
Load capacity: 100kg
Gradient: 14%.
Total weight: 28kg
Max. Speed: 20km/h
Colour: orange/black
Size: 1190*517*1219mm
Brakes: drum brakes front and rear
Charging time: 3-4h (5A charger), 4-5h (4A), 5-6h (3A) and 6-7h (2A)
Charging temperature: -10-40°C
Usage temperature: -10-40°C
Storage temperature: -20-45°C

Product drawing
Battery and charging instructions

Warning: Do not connect the charger to the scooter if charging cables or the charging connection is moist.
The scooter is fully charged when the LED light on the charger changes from red (charging) to green (charged). If
the scooter is not charging, keep the protection of the charging port on the scooter closed.

1. The safety cover for the charging port should be replaced after the scooter has been charged.
2. The scooter should be kept out of the reach of children during charging.
3. Under no circumstances should a charger other than the one supplied to be used to charge the scooter. In
addition, the supplied charger should only be used for this scooter.
4. Never disassemble a charger that is not working. Please contact the manufacturer.
5. The scooter should be charged in a dry, well-ventilated place.
6. If you notice an odor or very high temperature during charging, stop charging immediately and contact the
manufacturer.

Battery instructions

1. The battery should not be stored near fire or corrosive environments as it is highly flammable.
2. The label on the battery should not be obscured or removed.
3. The battery compartment should not be opened to avoid damaging parts inside the battery. If the battery does
not charge, please contact the manufacturer.
4. To keep the battery in a healthy condition, it should be charged at regular intervals, every 20-30 days.
5. Please only carry out battery swaps as depicted
Driving safety

1. The scooter is a motor vehicle. Driving experience is necessary to be able to drive safely. Voi is not responsible
for any injury or damage caused by incorrect driving behavior or by not following the instructions in this
document.
2. If all instructions and warnings in this manual are followed, the risk of injury can be significantly reduced but not
completely eliminated. There is always a risk of loss of control, accidents, and falls when using the scooter.
When using the scooter on public roads the local laws and regulations (StVO) must always be observed.
Similar to other vehicles, higher speed leads to longer braking distances. Strong braking on slippery surfaces
can lead to falls. Please ride carefully at all times and always keep a safe distance from other vehicles and
participants in traffic.
3. Please always wear an approved and suitable bicycle or skateboard helmet that protects your head in case of a
fall.
4. The first ride on the scooter should be made away from children, pedestrians, pets, vehicles, and other
obstacles and potential hazards.
5. Please always give pedestrians the right of way. If you are approaching a pedestrian from behind, make sure
that you have sufficient visibility and reduce speed to walking speed. Please always comply with applicable
rules and laws.
6. The safety instructions in this document serve as a guide when you are on private property and the rules of the
road traffic regulations do not apply. Voi is not responsible for any damages, injuries, accidents or legal
proceedings that may arise from a violation of these safety instructions.
7. The scooter should only be driven by persons who have read this manual. If you allow other people to ride the
 scooter you have borrowed, their safety is your responsibility. Help first time users until they are familiar with
riding the scooter and ensure that they wear a helmet and, if necessary, additional pads.
8. Before each journey, please ensure that the scooter and its components are in perfect condition. If the scooter
makes unusual noises or an alarm is triggered, stop immediately and contact the manufacturer.
9. Always be alert when operating the scooter. Drive with the foresight to anticipate potential hazards, obstacles,
and changing road conditions.
10. To reduce the risk of injury, please read all warnings in this document carefully. Drive slowly and never drive on
roads where cars are present. The manufacturer recommends a minimum age of 18 years. Always observe the
following safety instructions:
a. People who should not ride a scooter:
i. Persons under the influence of alcohol or drugs
ii. Persons who should avoid strenuous physical activity due to illness
iii. Persons who have balance problems or are unable to keep their balance
iv. Persons whose weight exceeds the maximum load
v. Pregnant women
b. Applicable laws and rules of road traffic should always be observed. The scooter may only be used where
the law permits.
c. To ensure safe driving, it is essential that you drive with foresight and are sufficiently visible to other road
users.
d. You should not ride in snow or rain, or on wet, muddy, icy, or otherwise slippery roads. Do not drive over
obstacles (sand, gravel, etc.). This can lead to loss of control and thus to a fall..
11. Do not charge the scooter when the charger or power outlet is wet.
12. As with other electronic devices, use a surge protector when charging the scooter.
This will protect the scooter and prevent damage due to overvoltage. Only use the charger supplied by Voi.
Never use chargers from other products.
13. Only use parts and accessories approved by Voi. Do not modify the scooter.
Modifications to the scooter may have a negative effect and increase the risk of injury and damage. It will also
invalidate the product warranty.

Certification

The battery meets the requirements of UN/DOT 38.3.

EU Conformity
Hereby Voi Technology AB declares that the radio equipment type SNSC 2.3.2 is in compliance with Directive
2014/53/EU. The full text of the EU Declaration of Conformity is available at the following Internet address:
www.voiscooters.com.
The EU Declaration of Conformity can also be found in the annex to this document.
Compliance Statement of the European Union – Battery Recycling Information for European Union
Batteries or battery packaging must be marked in accordance with EU Directive 2006/66/EC on batteries,
accumulators, and waste batteries and accumulators. The directive sets the framework for the disposal and
recycling of batteries and accumulators in the EU. The marking is applied to all batteries, with an indication that
the battery may not be disposed of conventionally but will be recycled at the end of its life.

In accordance with EU Directive 2006/66/EC, batteries and accumulators are to ensure that they are disposed of
and recycled separately. The marking on a battery should also show the chemical symbol for the metals contained
in the battery (Pb for lead, Hg for mercury, and CD for cadmium). Users should never dispose of batteries and
accumulators in the normal way. Instead, they should go to the designated collection points for the return,
recycling, and processing of spent batteries and accumulators. It is important that customers and users are willing
to help reduce any negative effects of batteries and accumulators on the environment and health.

Technical details on radio transmission

Service Frequency Range Power Class Maximal Output

BLE 2402 – 2480MHz Power Class 1.5 8 dBm

GSM-180o (B3) 1710 – 1785MHz Power Class 1 32 dBm

GSM-goo (B8) 88o – 915MHz Power Class 4 35 dBm

WCDMA B10 1920 – 1980MHz Power Class 3 25 dBm

WCDMA B8 0 88o – 915MHz Power Class 3 25 dBm

LTE-FDD Bi (2100 MHz) 1920 – 1980MHz Power Class 3 25 dBm

LTE-FDD B3 (1800 MHz) 1710 – 1785MHz Power Class 3 25 dBm

LTE-FDD B7 (2600 MHz) 2500 – 257oMHz Power Class 3 25 dBm

LTE-FDD B8 (goo MHz) 88o – 915MHz Power Class 3 25 dBm

LTE-FDD B20 (800 MHZ) 832 – 962MHz Power Class 3 25 dBm

LTE-FDD B28 (700 MHz) 703 – 748 MHz Power Class 3 25 dBm

GNSS – n/a

Maintenance

Cleaning and storage

Please use a soft, damp cloth to clean the frame of the scooter. For difficult to remove dirt, you can pre-treat with
a toothbrush and toothpaste and then clean with a soft, damp cloth. Scratches on the plastic parts can be
polished with fine sandpaper.
Note: Do not clean the scooter with alcoholic substances, vinegar, petrol or other corrosive substances. These
can corrode the surface of the scooter and destroy it. Do not clean the scooter with a pressure washer.
Warning: Please ensure that the scooter is switched off, the charger cable is not plugged in and the rubber
protector is fitted to the charger connector before cleaning the scooter, otherwise you may damage the electronic
components. Store the scooter in a cool, dry place. Do not leave the scooter outside for long periods of time. If the
scooter is exposed to sunlight and extreme temperatures (hot or cold) for long periods of time, traces of wear and
tear on the plastic will become visible more quickly and the battery life will be reduced.

Battery Maintenance
Do not store or charge the battery at temperatures outside the specified limit (see specifications). Do not puncture
the battery. Please comply with local laws and regulations regarding battery disposal. Good maintenance of the
battery will significantly extend its life. The battery should be charged after each use and it should be avoided that
the battery is completely discharged. Battery performance is best at room temperature (22 degrees Celsius). At
temperatures below freezing point, battery performance drops significantly. At temperatures of -20 degrees
Celsius, battery performance is halved.

Note: Typically, a fully charged battery in standby mode should last for 120-180 days, a low charged battery for
30-60 days. Please remember to charge the battery after each use. If the battery is completely discharged, it may
damage the battery.
Warning: Do not attempt to disassemble the battery. Fire and Explosion Hazard.
Warning: Do not drive if the ambient temperature is outside the specified temperature limits of the device. Very
high or low temperatures will affect the scooter’s performance, which may result in injury or damage.
Voi Technology AB
Warfvinges Väg 34
112 51 Stockholm
Sweden
Voi Technology AB
Tegelbacken 4A, 111 52 Stockholm, Sweden
https://www.voiscooters.com

EU Self- Declaration of Conformity

We, Voi Technology AB( Address: Tegelbacken 4A, 111 52 Stockholm, Sweden) declare under our sole
responsibility that the product:
Model: SNSC 2.3. (Including LTE IoT)
Type: Electric Kickscooter
To which this declaration relates is in conformity with the requirements of the following EU Directives:

Radio Equipment Directive (2014/53/EU)

Machinery Directive (2006/42/EC)
ROHS Directive (2011/65/EU)
Regulation (EC) No 1907/2006 (REACH)

Conformity with these Directives has been assessed for this product by demonstrating compliance to the following
harmonized standards and/or regulations:
 • EN 146192019 • EN 60950-12006+A12010+4112009412.20
• EN 151942017 • EN 61000-3-2:2019
• EN300 328V 2.1.1 • EN 61000-3-32013
• EN 300 489-1 V2.2.1 • EN 61000-3-32013412019
• EN300 489-17 V3.2.0 • EN 61000-6-1.2007
• EN300 489-19 V2.1.1 • EN 61000-6-32007412011+AC2012
• EN300 489-52 V1.1.0 • EN 62133-22017
• EN301 511 \V12.5.1 • EN 623112008
• EN 301 908-1V1111 • EN 62321-42013412017
• EN301 908-2 V111.2 • EN 62321-52013
• EN301 908-13 \V11.1.2 • EN 62321-6.2015
• EN 303 413V1.1.1 • EN62321-7-1.2015
• EN 550322015 • EN 62321-7-22017
• EN 550352017 • EN 62321-8.2017
• EN 60335-120124112014413.2017 • ENISO 121002010

Shahin Ghazinouri
VP of Hardware Engineering
January 25th, 2021

Voi Technology AB
Tegelbacken 4A, 111 52 Stockholm, Sweden
https://www.voiscooters.com
Proprietary and Confidential – © Voi Technology 2021

Documents / Resources

voi SNSC 2.3 Electric Scooter [pdf] User Manual

SNSC 2.3, Electric Scooter

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