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Fifth
Edition
The Successful
Internship
Personal, Professional,
and Civic Development
in Experiential Learning
H.Frederick Sweitzer
University of Hartford
Mary A. King
Fitchburg State University
Copyright 2019 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
Praise for The Successful Internship
Just when I thought the fourth edition of The Successful Internship was the absolute best resource possible,
I now discover that Sweitzer and King have outdone themselves. Indeed I think this fifth edition not only helps us create
and instruct excellent internships but it can be argued that this edition actually shapes the nature of the internship
experience in a very important way. It walks a balance between being conceptually thorough while using a much-
appreciated broad and inclusive description of internships and yet is very clear and direct for students in its focus on
learning in internships.
—Dwight E. Giles Jr., Professor Emeritus, Leadership in Education, University of Massachusetts
The Gallup Poll recently did a nation wide polling in the USA of successful professional and commercial leaders
asking them what in their careers had been the greatest help. The most frequent answers were my ‘internship’
and ‘mentors’, often associated with the internships. If you want to help people do well, buy this book and do what
it says!
—John S. Duley, Emeritus, Michigan State University
After decades of trial and error, internship coordinators on campus have become much more professional, and a body of
knowledge and practice has developed to guide those in such a high impact endeavor. This book is thus the internship
professional’s guide to the profession. If there is one book to be read, to be assigned, and to be so fully utilized by the
administrator, the faculty, the student and even the on-site coordinator, it is this one. Essential for the desktop of anyone
involved in this segment of higher education, it is the “bible” of experiential education today. Its greatest strength lies
in providing a perspective of not only what is and how to do an internship, but in developing the person who is doing it.
Learning, not working, is the primary goal and this well-crafted, masterful text clearly sends that important message.
—Eugene J. Alpert, Ph.D., Vice President, Osgood Center for International Studies
Sweitzer and King’s “Developmental Stages of an Internship” have been the foundation of FIE’s academic internship
provision for over ten years. Not only has The Successful Internship been a valuable resource for our professional
practice, but an important tool for our students as they process the exciting, challenging, confusing and surprising
experience of a deep and meaningful internship. Our students recognise themselves in the book’s friendly language
and real examples, taking comfort in the realisation that they are not alone in their challenges. The Successful
Internship is the resource I reference most frequently when teaching the internship course.
—Rebecca Claris, Director of Experiential Education,
Foundation for International Education, London, UK
At Stony Brook University (SUNY) we have been using The Successful Internship as the text for our internship
courses for several years.This new edition is an even better read! It is completely accessible for students who may have
never been exposed to the pedagogy of reflective and experiential learning.The text is organized beautifully; it clearly
maps the process so students know what to expect from an internship, how they might feel before and during, and how
to make sense of their experience.The diverse stories from the field will help every student see something of themselves in
these examples, keeping them engaged throughout. I highly recommend it!
—Marianna Savoca, Ph.D. Director, Career Center @ Stony Brook University - SUNY
Copyright 2019 Cengage Learning. All Rights Reserved. May not be copied, scanned, or duplicated, in whole or in part. Due to electronic rights, some third party content may be suppressed from the eBook and/or eChapter(s).
Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
In this latest edition, Sweitzer and King continue to refine the earliest form of learning by demonstrating in creative
ways how today’s internships connect with formal, academic learning. In a masterful, constructive manner they show
how to make internships a comprehensive, interdisciplinary, integrated, reflective learning experience.The book, through
theory, specific examples, and programmatic designs, shows how such connections continue to create the most dynamic
and effective ways of engaging students in high quality experiential learning.
—Robert Shumer, Ph.D, University of Minnesota,
Former Director, National Service-Learning Clearinghouse
The 5th edition of Sweitzer & King’s The Successful Internship continues to offer its mix of intellectual
engagement with experiential involvement. Helping students examine how they bring themselves into the internship,
with a keen eye on the developmental changes they are likely to experience, is a key element to this book. Such an
approach helps students understand many of the probable changes they are likely to experience as they transverse this
important milestone in their training. Offering an intellectual framework about the internship is foundational to this
book and comes alive through the numerous experiential exercises and vignettes.This essential guide to the internship
in the helping professions is a vital resource for any student if they are to learn about the internship, learn about
themselves, and become a socially responsible helper.
—Dr. Edward Neukrug, University Professor, Old Dominion University
As a resource for faculty in any discipline, students in any major, and staff in any area of the campus, this book is
indispensable in making the most of an internship experience.This new edition draws on the importance of internships
as a high impact practice for deeper and engaged learning with its introduction of a High-Quality Internship (HQI). It
also, importantly, highlights the significance of attending not only to professional development through internships, but
civic development - that 21st century professional practice in a democracy requires civic competencies, and internships
are a critically important way to develop them.
—John Saltmarsh, Professor of Higher Education
College of Education and Human Development, University of Massachusetts, Boston
Distinguished Engaged Scholar at the Howard R. Swearer Center for Public Service
Brown University (2017–2018)
Visiting Scholar at College Unbound (2017–2018)
Perhaps what’s most outstanding about the book is the way Sweitzer and King synthesize so much of what we have
discovered over the past decades about how we learn and develop personally, professionally, and as civic actors, and
make this knowledge theoretically rich, engagingly accessible, and practically useful.This makes The Successful
Internship one of the most valuable tools we have for both individual and course-based experiential education.
—Timothy K. Stanton, PhD
Senior Scholar, Ravensong Associates
Director Emeritus, Bing Overseas Studies Program, Cape Town
Stanford University
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The Successful Internship, © 2019, 2014 Cengage Learning, Inc.
Fifth Edition WCN: 02-300
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We dedicate this book with love to the memory of our parents:
From Fred
To my parents: Harry Frederick “Skip” Sweitzer and
Elizabeth “Betty” Sweitzer.
I miss you and carry your love for and pride in me every day.
From Mary
To Charlie and Phyllis King, the provenience of my
strength and perseverance.
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The Koru
The koru is a symbol used by the Maori culture
in New Zealand to represent new beginnings, growth,
and harmony. This symbol also represents a fern
slowly unfolding toward the light.
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Contents
Foreword xv
Preface xvii
About the Co-Authors xxv
Conclusion 49
What Does This Mean to Me? 50
References 51
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x Contents
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Contents
xi
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xii Contents
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Contents
xiii
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xiv Contents
Glossary 369
Index 381
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Foreword
A few years after I graduated from college I began to reflect on the two different
worlds I had recently experienced. One, the university, seemed to be a culture of
superbly knowledgeable individuals who never did much with it in any social
realm. The other, the social realm I was then involved in as a youth community
organizer, seemed to be full of highly intelligent, committed, and passionate
souls who did a lot, but rarely sat back and thought about their actions, much
less learned from them in any systematic ways. I further realized two additional
aspects about my young life. First, I was using my first jobs in ways today’s stu-
dents seek and use internships—to learn about the world and my place in it, to
develop skills relevant to the work that called me, and to deepen my sense of
who I was and wanted to be and the values I wanted to express. Second, I was
doing this all by myself with no “curriculum” to follow, no real mentors—no one
other than friends and family members who would ask me what I was doing
and what I was making of it. I was troubled by this and by my observation that
I and the other passionate, committed activists I was associated with were learn-
ing by doing without any sort of deep, critical reflection, which caused much of
what we were doing to be less productive and successful than it might otherwise
have been.
My conclusion was that there must be a better way to do this kind of inde-
pendent, experiential learning; that there could be a supportive curriculum for
doing so; and that I could try to develop such a curriculum to support the expe-
riential learning of the youth I was working with. I’ve been doing this ever since.
This fifth edition of The Successful Internship, like the four editions that preceded
it, would have been invaluable to me back then—just as it can be invaluable to
students undertaking internship and other work-based experiential learning today,
because it provides a comprehensive, interdisciplinary, integrated curriculum
focused on holistic, reflective experiential learning. Sweitzer and King provide an
articulate and accessible theoretical explanation of what can be learned through
an internship, weaving together the personal, professional, and civic dimensions.
They speak to how one learns experientially, noting the importance of critical
reflection, both cognitive and affective. Emphasis is placed on knowledge devel-
opment that is integrated with and produced by self-awareness and clear percep-
tion. These authors uniquely offer a chapter on the ethical and legal dimensions of
internships, with a practical discussion of the kinds of issues and quagmires that
can arise. They include student “voices” and offer reflective “Stories in the Field”
throughout the book, along with reflection-oriented questions following each
chapter to enable interns to digest what they read and connect it to their experi-
ence. In this way, Sweitzer and King provide readers with a “reflective internship
seminar” whether they are students on individual internships or members of an
internship or service-learning class. Through its sequential approach focused on
xv
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xvi Foreword
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Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
Preface
Dear Student,
Thank you for using our book!
This is less a book about internships than it is a book for interns. You may
be involved in service-learning, a course practicum, or the internship we had in
mind when we wrote this book. Regardless, “intern” is the term we use through-
out the book for those involved in applied learning beyond the classroom. An
internship (or its equivalent) is an educational experience like no other. Bear-
ing in mind both the diversity and the unique nature of these experiences, we
have created a book that serves as a companion, a guide, and a resource for you
throughout your learning experience.
Fundamental to this book is the idea that a successful internship is a High Qual-
ity Internship (HQI). The HQI has distinctive characteristics, is grounded in par-
ticular theories, and requires a set of knowledge, skills, attitudes, and values. It
yields deep, lasting learning—learning that will stay with you long after the expe-
rience is over. Many interns approach the experience hoping to hone their pro-
fessional skills and advance their career opportunities. But the internship is also
an opportunity for personal and civic development, taking you down the path to
being a responsible professional and citizen. In addition, the full, rich experience
of an HQI will help transform you as a learner. That’s a bold claim—but we stand
by it. Specifically, you will emerge from an HQI a more engaged learner, better
able to integrate multiple sources of wisdom and perspectives, and more confi-
dent and in charge of your own learning. Note that we use the words “more” and
“better.” Being an engaged, integrative, and self-authored learner is not a point
of arrival, but rather a journey in learning you will take during your internship.
Each of you will begin that journey in different places as learners, with room to
grow and develop in these important ways.
Through the chapters of this book, we provide the contexts you need to grow
and develop through this learning experience, grounded in the fundamental con-
cepts of experiential learning, engaged learning, and self-understanding. You will
find access to the knowledge, skills, attitudes, and values you need to develop, as
well as information about the four Developmental Stages of Internship that you
will experience—Anticipation, Exploration, Competence, and Culmination—in
the Stages chapters. You will know what to expect, what is likely to concern you
most, and what specific things you need to do to address your concerns and
grow into the next stage. Other chapters cover the Essentials of an HQI, focusing
on crucial knowledge and skills in topics such as the Learning Contract, super-
vision and self-awareness, as well as important necessities for success, including,
reflection, and the Seminar Class. Finally, the Resources and ToolKit chapters let you
dive deeply into particular areas, including problem solving skills, client rela-
tionships, organizational and community dynamics, fundamental and advanced
xvii
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Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
xviii Preface
strategies for a High Quality Internship, legal, ethical matters and strategies to
manage challenges. These chapters have a great deal of content, more than you
will be able to focus on and absorb in one sitting. Our intention is for you to
determine, in collaboration with those guiding your internship, which concepts
in the Resource and ToolKit chapters merit your immediate attention, and then
to return to these chapters throughout the internship—and beyond—as needed.
In closing, let us underscore perhaps the most important idea of all for an
HQI—engaging in the experience. The more fully you are engaged with your
internship, the more likely you are to succeed in having a High Quality Intern-
ship. Whether you are on your own in this learning journey or working with
supervisors and peer interns, it’s up to you to be involved in every phase and
aspect of your internship, which includes meeting the inevitable challenges and
occasional problems head on. Engaging means not waiting for others to solve
those problems or for the problems to resolve on their own. It also means taking
charge of your internship—and it’s time to do just that.
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Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
Preface
xix
Dear Instructor,
Thank you for choosing our book to guide you and your students through the
internship experience. If you are a current user of this book, we trust you will
find new and innovative features here to build on. If you are new to our approach,
let us first tell you that the book is written foremost for students, with their expe-
riences in mind. The goal is less for them to learn about internships than to learn
during and from the experience.
We continue to expand our focus in this new edition. We began four
editions ago with a focus on the helping professions. We have developed our
thinking and our book with each edition, responding to the growing popularity
of internships by accommodating interns in other fields and students in other
applied learning experiences who use this book. We know that not all fields use
the term “internship,” as fond as we are of the term. It’s important to say that
this book is designed for students involved in an intensive, sustained, field-based
experience, in which they are spending at least eight hours a week at their field
site and in which they have been provided with opportunities by their campuses
and programs to discuss, reflect, and learn
Our major goal in this edition is to help you understand and establish the
building blocks for what we refer to as a High Quality Internship (HQI): an
internship that involves deep learning in multiple areas (we refer to them as
domains and dimensions) as well as transformative growth as a learner. A second-
ary (but just barely) goal is to provide you and your students with tools to help
them remain engaged in learning—not just doing—throughout the internship. As
we discuss in the book, a growing body of theory, research, and wisdom of prac-
tice indicates that deep, sustained learning is all about making connections. This
process is inherently active. As instructors, we cannot assume that our students
will make connections themselves, nor can we do so for them, tempting as it may
be. We can set the table, give them utensils, and make the meal as appetizing as
possible, but what happens then is up to them.
Our thoughts and advice about High Quality Internships are grounded
in fundamental concepts of experiential learning, engaged learning, and self-
understanding. We spend some time talking about those theories early in the book
(and there are plenty of references for you), but for the most part we empha-
size the application of the theories. Our approach to an HQI is also grounded in
our ideas about developmental stages of an internship (DSI-2). Our experience in
guiding our students through internships and listening to their stories in delib-
erate ways as they progress, and listening to faculty, program staff, and students
across many institutions in many different fields, led us to conceive of a set of
developmental stages. This is a progression of qualitatively experienced concerns
through which interns tend to pass in predictable order, albeit not at a predictable
pace. Recognition of the concerns that drive the learning, and knowledge of that
progression and of the tasks necessary to move through it, will help you facilitate a
High Quality Internship.
We did our best to be as sequential as possible in the chapters of the book
given the nature of the experience. The progression of an internship is very chal-
lenging to capture! It is hard to know exactly what various instructors and students
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Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
xx Preface
will need and when, so the chapters in this edition have been prepared for you
and your students to use in whatever order you need them. There are chapters for
each of the four stages (Anticipation, Exploration, Competence, and Culmination),
and we strongly suggest that these be read in order. You may wish to jump ahead
or reach back for chapters in between the stage chapters, but preserving the stage
sequence is critical to the flow of the experience being in sync with what the stu-
dents are reading. Essentials chapters cover critical knowledge and skills in topics such
as the Learning Contract, supervision, reflection, self-awareness and the Seminar
Class. Again, we did our best, based on feedback from our many reviewers, to deter-
mine which of these essential components should appear earlier in the book, but
you may find that you need to address them in a different order. We strongly sug-
gest that you involve students in the chapter on Learning Contracts and supervision
early in their experiences—or even before they begin their internships. Finally, the
Resources and ToolKit chapters let students dive deeply into particular topics, includ-
ing client relationships, organizational and community dynamics, fundamental and
advanced strategies for a High Quality Internship, legal and ethical matters, problem
solving, and strategies for managing change. We consider these chapters to be the
most likely candidates for customization based on your interns’ experience.
For us, it is the koru that most successfully captures in a symbolic way
the full experience of an internship. This symbol, taken from Maori culture,
depicts a fern unfolding toward the light and also folding back into itself. Like
the fern, interns will unfold over time, so long as they have strong founda-
tional knowledge, skills, and values to rely on, and when they intentionally
engage in and learn through their experiences. It is our hope that this edition
will provide you and your students with those sources of light to guide their
journey in learning experientially.
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Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
Preface
xxi
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Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
xxii Preface
The following MindTap® activities and resources are available for The Successful
Internship 5th Edition:
Course-level resources:
■■ “Getting Started” video: A guide that shows students how to navigate the
MindTap® platform.
Chapter-level activities:
■■ SAA Polling: Focuses student attention and introduces concepts.
■■ Chapter Quizzes: Practice questions that assess students’ understanding of
each chapter and readiness for upcoming tests.
■■ Chapter Exercises and Chapter Case Studies: Activities that let students
demonstrate what they have learned.
■■ Chapter Reflection Activities: Questions that allow students to reflect on
what they learn and how it relates to them.
Instructor Supplements
The instructor companion website (www.cengage.com/login) contains every-
thing you need for your course in one place. This edition of The Successful Internship
includes the following supplements:
■■ PowerPoint® presentations
■■ Instructor’s manual
■■ Assessment Tools
For more information about MindTap® or the instructor supplements, contact
your Cengage Learning Consultant.
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Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
Preface
xxiii
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Editorial review has deemed that any suppressed content does not materially affect the overall learning experience. Cengage Learning reserves the right to remove additional content at any time if subsequent rights restrictions require it.
xxiv Preface
Our families and friends give meaning and depth to our lives and inspiration
to our work, and they provided much support while putting up with and doing
without us as we wrote this edition. A heartful thank you and love to Sally Sweitzer
and Britt Howe, Phyllis and Dave Agurkis, and the Dalys in The Glen—Jerry, Nuala,
Aine, Sean, Mary, John, and Seamus for providing much-needed respites. Thanks
also go to our dear friends Deb Allen, Jeff and Judy Bauman, Sally Brandon Bemis,
Cynthia Crosson, Mary Ann Hanley, Margot K empers, Diana Kimmel, Susan
Membrino, Regina Miller, Ken Pollak, Bev Roder, Angela Romijn, Kathy Rondeau,
Nancy Thomas, and Mary Jean Zuttermeister. Our partners in marriage, Martha
Sandefer and Peter Zimmermann, and Fred’s nephew Freddie Sweitzer-Howe and
Mary’s son, Patrick Zimmermann, as well as Max, Ravi, and Scruffy, are among the
most special blessings in our lives.
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About the Co-Authors
Mary A. King, Professor Emerita, Fitchburg State University,
and NSEE Distinguished Scholar of experiential education,
has more than 30 years’ experience working with interns and
brings a background in public education, juvenile justice,
and clinical practice to her academic work. Mary instructed
courses in professional and ethical issues, taught service-
learning classes, and developed and coordinated the field
placement office and supervised graduate and undergraduate
internships in the Behavioral Sciences. She publishes in human
services and experiential education and has held leadership positions on regional
and national education boards, including the National Society for Experiential
Education. Mary is a member of the Academic Advisory Group of United Planet
and serves on the Board of Directors of the Hypersomnia Foundation.
xxv
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CHAPTER ONE
LEARNING OBJECTIVES
The Big Picture
1.1 Describe the components of
a High Quality Internship
Education is revelation that affects the 1.2 Give personal illustrations of
deep vs. surface learning
individual.
—gotthold ephraim lessing, 1780 1.3 Articulate personal examples
of the domains and dimen-
sions of learning
1.4 Use Kolb’s or Shulman’s
I’ve never learned as much as I did in this model to describe an
internship. experience
1.5 Demonstrate how
self-understanding may be
...was more than I ever could have hoped for… valuable to you as an intern
it was amazing. 1.6 Explain the usefulness of the
—student reflections developmental stages of an
internship
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2 Section one • Roots
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chapter one • The Big Picture 3
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4 Section one • Roots
■ Placement, Internship, or Field Site The place where you are con-
ducting your internship. Sites can vary quite a bit. For example, it could
be an art museum, a K–12 school or university, a social service agency, a
large or small business, or a courthouse. Through the process of finding a
placement, you probably are aware of the incredible variety of opportuni-
ties that exist in the community.
■ Program Supervisors/Campus Supervisor(s)/Instructors/Third-Party
Providers/Facilitators The faculty or professional staff member(s) on
your campus or in your program who oversees your field placement. These
are the people who may have helped you find the placement, meet with you
individually during the semester, visit you at the site, hold conferences with
you and your supervisor, conduct a seminar class for you and your peers,
evaluate your performance, or do all of the above. It is possible for more
than one person to fill these roles. Even though they may go by different
titles on various campuses (internship coordinator, seminar leader, supervis-
ing professor, facilitator, third-party provider), for simplicity’s sake, we will
use the term campus/program supervisor to refer to all of those roles.
■ Site Supervisor The person assigned by the internship site to help ensure
your learning. This person meets regularly with you, answers your ques-
tions, guides you in your work, and gives you feedback on your progress.
Most internships assign one site supervisor to one student, although in
some cases, there may be more than one person fulfilling these functions.
Some programs use the term field instructor to describe this person in order to
emphasize the educational (as opposed to managerial) nature of the role.
■ Coworker The people who work at your internship site, regardless of
their title, status, or how much you interact with them. If there are other
students at the site from your school or some other school, they are
functioning in the role of coworker when you are at the internship site.
■ Clients, Customers, and Populations The people who are served by
your internship site or with whom the site does business. Given the vari-
ety of types of internships, it is not possible to use one term that works
in all settings. For example, in the helping professions’ settings, the
term clients is commonly used; however, the people served may also be
referred to as customers, consumers, residents, students, or patients, depending in
part on the philosophy and mission of the site and the nature of the work.
Other organizations, such as advertising agencies or public relations firms,
have clients as well, although of a different nature and with different
needs. Still other settings, such as business or retail, use the terms customer
or consumer more commonly.
Success means many things to different people. Of course, you want your intern-
ship to be successful, as do all the other people involved, but what does that really
mean? First of all, success in this context is not an absolute term; some internships
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chapter one • The Big Picture 5
are more successful than others, and there is always room for improvement. For
us, a successful internship is a High Quality Internship (HQI), and this book
is all about helping you make your internship the highest quality, most success-
ful learning experience. The key to an HQI lies in the focus on learning (King &
Sweitzer, 2018). We will spend some time now discussing the kinds of learn-
ing involved in an HQI and then explore the key approaches to facilitating that
learning.
You have had a variety of learning experiences throughout your life, both in
and out of the classroom. Some of that learning didn’t last very long: You passed
the test, or passed the course, and as time went by the learning faded. Some
of that learning was pretty narrow in focus (which doesn’t make it bad) and
some was broader. But some of your learning experiences made you feel differ-
ent: The learning stayed with you. More than that, you felt somehow changed
as a person by the experience. What we want for you, and what this book is
designed to help with, is learning that is deep and lasting, wide, and transformative.
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6 Section one • Roots
Dimensions of Learning
Domains of Learning Personal Professional Civic
Knowledge
Skills
Attitudes/Values
Personal Development
Personal growth and development is a lifelong journey that usually involves numer-
ous challenges and crises along the way that can give your life new meaning. This
journey includes relationships with significant others, one’s communities, and the
world-at-large. It is through our engagement with other people that we grow; to
continue growing we must “be willing to let go of the old ways of thinking and
acting so new dimensions can develop” (Corey, Corey, & Muratori, 2018).
You have an opportunity for intellectual and emotional development that will
be important for your internship and perhaps for life beyond it, but also for let-
ting go of “old” ways of being and allowing new ways to develop. For one thing,
the internship offers an opportunity to develop qualities such as flexibility, sensi-
tivity, and openness to diversity that are critical to your success as a professional,
a family member, and a citizen. For another thing, if you give yourself a chance,
you can learn a tremendous amount about yourself during this internship. The
experience can be a powerful catalyst for personal growth, providing opportuni-
ties to develop a sense of your potential through work under the supervision of
experienced and qualified supervisors. There will be opportunities to accomplish
tasks independently and test your creative capacities while doing so. In Chapter 5,
we will elaborate on the dimensions of self-understanding that are available to
you in an internship; and you will learn more about what makes an internship
fulfilling when reading about the Competence Stage (Chapter 10).
Professional Development
Some students enter an internship primarily for career exploration. They may be
studying a traditional liberal arts discipline such as sociology, history, political sci-
ence, or psychology, and want to see some ways in which those disciplines are put
into practice. For other students, the internship is the culminating academic experi-
ence in a highly structured and sequenced set of courses and field experiences and
can be a chance to pull together and apply much of what they have learned. And of
course, there are internships whose purpose falls somewhere in between these two.
For everyone, though, the internship is a chance to take the next step: to acquire
more of the knowledge, skills, attitudes, and values of a profession or an academic
discipline and to explore how well they fit with personal interests and strengths.
An internship also affords you the opportunity to understand the world of
work in a more complete way. It is an opportunity to become socialized into
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chapter one • The Big Picture 7
the norms and values of a profession (Royse, Dhooper, & Rompf, 2018). Even
if you have had full-time jobs or careers, presumably your internship is taking
you into an area in which you have little professional experience at this level.
Internships are often described as a time when theory is applied to real-life
settings; we believe that the relationship between theory and practice is more
complex than that. The internship is a chance to develop the relationship between
theory and practice, for each should inform the other (Sgroi & Ryniker, 2002).
According to Sullivan (2005), professionals excel at the art of Practical
Reasoning, which literally means reasoning in and about practice. In other
words, you are making sense of what you are doing while you are doing it
and making sense of the work as you reflect on it afterward. Practical Reason-
ing means moving between your understanding of theory and the real human
situations that you face in your work (which do not always quite conform to
the predictions of that theory!). Your experience will help you see where the
theories do not quite apply or where you need to search for a new theoretical
model to help you.
Many internship programs also emphasize academic learning, that is, the
applied learning of a particular academic discipline. Internships are a wonderful
opportunity for this sort of learning; in some internships, it is the primary pur-
pose. Whether your primary goal is to enter a profession or to explore a discipline
as deeply as you can, there is an academic component to your learning. There are
also important essential abilities that can be strengthened in an internship that
go beyond or cut across professions and academic disciplines. The ability to look
critically at information, think creatively, and look at issues from multiple view-
points are essential abilities. So is the ability to communicate clearly both verbally
and in writing. Solving problems and working in teams are abilities that will serve
you at home, at work, and in the community. Many of these abilities are tradi-
tional outcomes of what is referred to as a liberal education (Crutcher, Corrigan,
O’Brien, & Schneider, 2007); they are also critical components of many profes-
sions (Lemann, 2004). You may have studied some of them in your undergradu-
ate general education courses; indeed, this is often where important foundations
are laid. But if they also are not encouraged and developed in the context of your
major area of study, they will have far less impact on you (Crutcher et al., 2007).
Civic Development
To neglect formation in the meaning of community, and the larger public purposes for which the
profession stands, is to risk educating mere technicians for hire in place of genuine professionals.
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8 Section one • Roots
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chapter one • The Big Picture 9
the field of criminal justice about whether its primary purpose is to protect soci-
ety in the short term by incarcerating, monitoring, and/or punishing those who
have committed crimes or to try and rehabilitate those who have committed
crimes so that they may become productive, contributing citizens in the long
term. Regardless of what you believe about that issue, an internship in criminal
justice is an opportunity to explore it.
All professions also have ethical and moral obligations to the society in which
they function, and the work of each professional is by definition connected to a
larger social purpose. Journalism should be about more than entertainment; a free
press should be an anchor of a healthy democracy. Even the intensely private domain
of business can be seen as a public good as well as a private benefit (Colby, Erlich,
Sullivan, & Dolle, 2011; Waddock & Post, 2000). Business educators have argued that
those entering the business world need to understand that business is about more
than maximizing profits and creating wealth: Corporations ought to contribute to
community issues, such as social justice and ecological stability (Godfrey, 2000).
Some internship sites expect their interns and employees to be civically
involved on a regular basis; for other sites, the involvement is voluntary. That
involvement may be to the immediate community or to a community of their
choice, on-site or otherwise. Either way, expected or voluntary, civic involvement
is a thread that runs through the culture of the organization.
The internship is a unique chance for you to learn about the public relevance
and social obligations of a profession—perhaps one that you plan to be part of
in a short time—and about how those obligations are (or are not) carried out at
your internship site (King, Sweitzer, & Giles, 2017). You will learn more about
these responsibilities of a profession through this book’s approach to civic devel-
opment, which also guides the High Quality Internship.
A Civic Commitment
United Planet
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10 Section one • Roots
Transformative Learning
An internship is about much more than acquiring knowledge, skills, and values.
It is about your development and transformation as a learner. While many kinds
of transformations can occur in an internship, there are three learning transfor-
mations that we think are especially significant for your internships, your subse-
quent learning, and your life experiences. We want you to become a more engaged,
more integrative, and more self-authored learner.
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chapter one • The Big Picture 11
As you look over the list, make note of those qualities or skills that you already
have. If you do not recognize many of the characteristics as yours, there is a good
chance that you are not yet a fully engaged learner. Even so, you might well be
on the path to becoming one. On the other hand, if most of the characteristics
do not describe your ways of learning, there is a chance that you are entering the
internship as a disengaged learner. If so, you have a decision to make about how you
want to invest in your internship going forward. Choosing to become an engaged
learner puts you on the path to a successful internship. Fortunately, your supervi-
sors are prepared to work with you in developing the skills of the engaged learner.
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12 Section one • Roots
your professional work you may be dealing with problems in the community or
the world, such as poverty, economic development, or protecting the environment,
and your profession will have an important perspective on those issues. However,
important issues are rarely addressed successfully by one profession alone; other
professions have valuable perspectives and you will be more successful if you can
examine the issues and work from those different professional perspectives.
One of the most important kinds of integration you will face in an internship
is integrating the cognitive and affective realms of your experience. Your intellect
(cognitive realm) will be a great asset to you in navigating the internship and
achieving your learning goals. However, for most interns, the internship leads to
some strong emotions and feelings; this is the affective realm of the internship.
Some of the feelings will be positive and pleasant while others will be upsetting
and disturbing. The strength and balance of the positive and disturbing feelings
depend on the kind of work you are doing, your personality, and what events
unfold during the internship. If you ignore this aspect of the internship, you may
have a hard time succeeding. At the very least, you are leaving opportunities for
learning on the table. At most, your emotional reactions can interfere with learn-
ing and success. On the other hand, you don’t want to become too focused on
your feelings and fail to draw on other things you have learned to help you make
sense of them and move through them. This integration and balance of the cog-
nitive and affective is something everyone needs to deal with, and this is a great
opportunity to get better at developing it.
Keep in mind that an internship is not just an intellectual experience. It is a
human experience, full of all the wonderful and less-than-wonderful feelings that
people bring to their interactions and struggles. This emotional, human side of
the internship is more than a backdrop to the real work and the real learning: It is
every bit as real and important.
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chapter one • The Big Picture 13
little intimidated by all these possibilities and challenges. To help you meet your
goal of a High Quality Internship (HQI), we’ve designed the book so that chap-
ters are replete with knowledge, ideas, strategies, guidance, and practical sugges-
tions. These chapters rest on four big ideas, which we turn to now.
Consider This:
The Foundations of Experiential Learning
Experiential learning has philosophical roots dating back to the guild and
apprenticeship systems of medieval times through the Industrial Revolution.
Toward the end of the 19th century, professional schools required direct and
practical experiences as integral components of the academic programs, such
as medical school and hospital internships; law school, moot courts and clerk-
ships; normal school and practice teaching; forestry/agriculture and field work
(Chickering, 1977). The National Society for Experiential Education (2006)
describes experiential education as learning activities that involve the learner in
the process of active engagement with and critical reflection about phenomena
being studied.
Perhaps the best-known proponent of experiential education was the edu-
cational philosopher John Dewey (1916/1944, 1933, 1938, 1940). Dewey
believed strongly that “an ounce of experience is better than a ton of theory
simply because it is only in experience that any theory has vital and verifiable
significance” (1916/1944, p. 144). Although Dewey’s work is decades old, his
ideas are still valuable to you as an intern. He was convinced that even though
all real education comes through experience, not all experience is necessarily
educative. For important learning to take place, Dewey (1933, 1938) believed
that the educational environment needs to actively stimulate the student’s
development through genuine, solvable problems that the student must con-
front with active thinking. He also believed that the experience must go on for
a sustained amount of time and foster development—intellectually and morally.
The experience itself must be both interesting and worthwhile and lead to fur-
ther growth, and the larger community must benefit over time. We will return to
some of these ideas in upcoming chapters.
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14 Section one • Roots
Concrete
Experience
Active Reflective
Experimentation Observation
Abstract
Conceptualization
You may recognize this cycle from your internship (if you’ve already
begun) or from a previous field or work experience. For example, suppose
you observe a customer arguing with one of your coworkers. You could draw
on several theories or ideas you have studied to try to understand what was
happening or might seek out some new information from staff. You then begin
to form your own ideas about what happened and why and might use this
knowledge to guide your own interactions with that or another customer.
Once you do that, the interaction is itself a new concrete experience, and the
cycle begins again.
The process described by Kolb is largely a cognitive process. You will remem-
ber that we emphasized that you need to attend to both the cognitive and affec-
tive realms of the internship. Lee Shulman (2002) proposed a process (A Table of
Learning, Figure 1.3) that is similar to Kolb’s but includes more of the language
of feelings and experiences associated with the affective realm.
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chapter one • The Big Picture 15
Engagement
Knowledge and
and Motivation Understanding
As you may have noticed, fundamental to both Kolb and Shulman and a key
component to experiential education is reflection. Dwight E. Giles, Jr., who has
written extensively about service-learning and internships, reminds us that reflec-
tion is what connects and integrates the work in the field to the learning. Oth-
erwise, whatever theory you study can be emphasized in your classes but is not
necessarily integrated with practical experience. At the other extreme, practical
experience is left to stand on its own. Reflection is the connection and is a power-
ful key to your success, growth, learning, and development (Eyler & Giles, 1999;
D. E. Giles, Jr., 1990, 2002). One intern captures its meaning in this way: I believe
that in reading, reviewing, and of course, reflecting on something, someone can learn more about themselves
and how they really feel about certain issues. Some of you have experience with reflection
already; others will need to work harder to develop the habit. Chapter 3 will help
you with the basics of reflection. Chapters 6 and 8 will encourage you to expand
your reflective repertoire to include critical reflection. If you are experienced with
reflection, you may want to turn to those chapters and read ahead.
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16 Section one • Roots
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chapter one • The Big Picture 17
George Kuh and his colleagues have changed the landscape of higher education
in the United States with their work on engagement in higher education and the
practices that promote it (2003, 2008, 2009). You even may have completed
one of their surveys about the classes in which you believe you learned most
profoundly (National Survey of Student Engagement (NSSE), 2009). A number
of practices have been identified that can lead to student engagement and high-
quality learning, and the internship is one of those practices when implemented
effectively. These practices can foster complexity in your thinking, feeling, relating,
and acting and create connections between your learning and social contexts and
communities. Kuh and O’Donnell with Reed (2013) have identified eight key char-
acteristics that are found in high-impact practices. Collaboration between you
and your partners in learning is necessary in order to create and maintain these
conditions. As you make your way through this book, focusing on each characteris-
tic, you are on your way to creating a high-quality, high-impact internship!
• Performance expectations set at appropriately high levels
• Significant investment of time and effort by students over an extended
period of time
• Interactions with faculty and peers about substantive matters
• Experiences with diversity, wherein students are exposed to and must
contend with people and circumstances that differ from those with which
students are familiar
• Frequent, timely, and constructive feedback
• Periodic, structured opportunities to reflect and integrate learning
• Opportunities to discover relevance of learning through real-world applications
• Public demonstration of competence
Forms of Engagement
Lynn Swaner (2012) discusses three forms of engagement that we consider
especially important for internships:
• Holistic Engagement—Engaged learning is more than using your brain to
think (the cognitive domain). Engaged learning is an affective experience
(continued)
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18 Section one • Roots
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Another random document with
no related content on Scribd:
The Project Gutenberg eBook of Sunnuntai
This ebook is for the use of anyone anywhere in the United States
and most other parts of the world at no cost and with almost no
restrictions whatsoever. You may copy it, give it away or re-use it
under the terms of the Project Gutenberg License included with this
ebook or online at www.gutenberg.org. If you are not located in the
United States, you will have to check the laws of the country where
you are located before using this eBook.
Title: Sunnuntai
Romaani
Language: Finnish
Romaani
Kirj.
Ester Ståhlberg
Äidilleni.
1.
Olen joskus tarkannut isää, kun hän siinä kumarassa istuu sinun
kirjeesi hyppysissään. Olen tarkannut hänen raukeata ilmettänsä,
hänen laihtuneita kasvojansa. Hän ei saa öisin unta. Hänen kätensä
ovat entistä kalpeammat, hänen huulensa väräjävät, kun hän
kuvaasi katselee. Ja kun luen kirjeistäsi jonkun kuvauksen entisestä
kesäelämästämme tai mistä tahansa, mihin mielesi on ollut kiintynyt,
sulkee hän silmänsä ja hänen rinnastaan nousee raskas huokaus
ikäänkuin jostakin syvältä, hänen olemuksensa pohjimmaisesta
pohjukasta.
*****
Kerro, poikaseni, tulimmeko sinulle koskaan sanoneeksi, miten
paljon me sinua rakastimme? Emme suinkaan. Sillä emmehän
tulleet vakuuttaneeksi sinulle päivänselvää asiaa. Emmekä
kiittäneeksi sinua siitä, että olit olemassa. Emme siitäkään, että olit
meille olemassa, sillä niin oli kohtalomme säätänyt.
2.
Eikä ollut silloin muuta olemassa kuin tämä lapsi, joka oli äitinsä
löytänyt, ja tämä äiti, joka oli löytänyt lapsensa.
Varmaan sinäkin vaistomaisesti tunsit, että se päivä oli ratkaiseva.
Sillä sinä olit siitä asti toisessa suhteessa minuun kuin olit
kehenkään muuhun tutussa ympäristössäsi. Enkä koskaan unohda
sitä onnen hymyä, joka aina levisi kasvoillesi myöhemmin joskus
puhuessamme tästä yhtymisestämme ja lapsuutesi varhaisimmista
muistoista.
3.
Vihdoin isä ei enää voinut aikaansa hukata, hänen täytyi, jos kohta
vastahakoisesti, matkustaa kotimaahamme. Minä jäin. Ja olin valmis
odottamaan sinua vaikka vuosia, jos sikseen tulisi.
Päivästä päivään elin vain sitä hetkeä varten, jolloin sain sinut
nähdä. Sinä tähystelit tuloani ikkunasta ja tallustelit minua vastaan.
En tahtonut tavata sinua muitten läsnäollessa, ja siksi vein sinut aina
ulos. Pistin yllesi päällystakkisi, jos oli sateista, muuten sait tulla
kanssani kävelylle hoitolapuvussasi. Sinä astua tepastelit vieressäni
paksut villasukat jalassasi kesähelteestä huolimatta ja punaruutuinen
esiliina peittämässä harmaata mekkoasi. Mutta mitäpä minä
tamineistasi! Olit silmissäni maailman herttaisin lapsi, ja vieläkin olen
varmasti vakuutettu, että todella olitkin. Ja sitäpaitsi, kukapa siinä
suurkaupungin vilinässä olisi ennättänyt kiinnittää huomiotaan
nuoreen naiseen, joka talutti pientä palleroistaan!
Silloin tunsin, ettei mikään mahti voisi erottaa minua sinusta. Että
kaikki äidinvaistoni olivat kasvamassa voimaksi, joka voisi siirtää
vuoria sinun tähtesi.
Ja kuitenkin oli vielä mahdollista, että hän, joka oli sinut niin
vähäiseksi arvioinut, että miltei synnyinhetkenäsi oli sinut hylännyt,
voisi sinut minulta riistää.
Vapaaksi hän oli tahtonut tulla — siis olkoon hän vapaa ainiaaksi.
Pukekoon hän yllensä nuoruutensa ja kauneutensa hulmuavat
vaatteet ja käyköön elämän karkeloon! Huuhdelkoon kulmiltaan
öitten salaiset murheet ja rientäköön onnen tanhuville! Tulkoon
maailman loisto ja upeus hänen osakseen, jos hän sitä haluaa,
mutta älköön hän koskaan vaipuko muistelemaan varhaisimman
nuoruutensa haaveita! Silloin hiipii ehkä hänen sydämeensä avuton
autiuden tunne, joka hiljaa hänen elinlankaansa jäytää.
Hän siis pakeni, koska hän ei muuta voinut. Hän heitti kaikki
luotansa ja sulki portin takanansa, koska hän ei tahtonut mistään
vastata. Silloin tulin minä kulkien tietä pitkin ja löysin luomakunnan
aarteen hylättynä. Jouduttakoon hän askeleitansa, häntä ei enää
tarvittu. Suljin tämän hyljätyn olennon syliini ja kannoin sen ilosta
laulahtaen oman kotini kynnyksen yli.
Niin. Minä tunsin, että tämän lapsen takia olin valmis tekemään
mahdottomiakin. Nouskoon vaikka koko maailma sanomaan, ettei
hän ole omani! Uhmailisin maailmaa vastaten, että se tuomitsi
harhaan. Kukaan ei tule äidiksi synnyttämällä lapsen, jota hän ei ole
voinut olla synnyttämättä ja jonka hän sitten hylkää. Mutta äidiksi
tulee se, joka lasta rakastaen vaalii sitä omana sielunaan, oman
elämänsä kukkana.
4.
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3°
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