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INDUSTRY
Abstract
The research aims to Explore how social media marketing affects the purchasing behavior
of college students in relation to fashion, this research is carried out on 50 participants from
Bulacan State University. Use of social media platforms have become popular among the
Fashion Industry who use it to influence people’s shopping choices. This study will adopt
a mixed methods design utilizing quantitative surveys to obtain rich experiences about the
exploring of social media marketing strategies on fashion tastes, attitudes and buying
habits among learners in College Students. Through investigating consumer behaviors
that are shaped by Instagram, Facebook or TikTok, this paper intends to offer useful
insights for marketers, business men/ business women, college students and teachers
seeking to comprehend as well as make use of social media on student fashion
consumption trends. The results of this research would also provide a foundation for
future studies about similar topics and contribute to the body of knowledge on social
media advertising and consumer buying behaviors.
Introduction millennium the growth of internet and
With the rise of social media advertising, many introduction of smartphones, made the world
businesses have embraced the opportunity to witness the birth of social media as a powerful
promote their brands on various social media marketing tool (Sakib, 2019). Businesses
platforms. Initially, fashion retailers utilized increasingly start to include social media in their
social media to create brand awareness. However, marketing strategies, giving them multiple
over time, more and more business owners have benefits, such as generating awareness, increasing
come to realize the significance of social media in their reach, improving customer relationships,
reaching their target customers. In the past community- and reputation-management,
decade, social media advertising has gained even monitoring, and referral marketing (Simic et al.,
more prominence and strength. Furthermore, 2019). In recent years, several key trends have
previous studies have provided evidence that the emerged in the field of social media marketing
growth of social media advertising is closely and their impact on college students' consumer
linked to the fashion industry. In the early 1980s, behavior in the fashion industry. Firstly, the
marketers used traditional channels of increasing popularity and usage of social media
communication such as tele-marketing, printed platforms among college students have provided
brochures, television and radio. This was fashion with new avenues to connect and engage
followed by online display, websites, email, with their target audience. The rise of influencer
affiliate marketing, mobile web, and in the new marketing has significantly influenced consumer
Bulacan State University Bustos Campus
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behavior, college students are more likely to be brands, and to examine the effectiveness of social
swayed by recommendations and endorsements media marketing in tailoring products to match
from social media influencers they follow. consumer preferences (Y. Wang, S.C. Ahmed, S.
Additionally, the integration of e-commerce Deng, H. Wang, 2019).
features on social media platforms has made it
easier for college students to make purchases
directly from fashion brands' social media pages. In the current landscape, social media
At the same time Gerald identified that the 71% and the fashion industry have become a
of the social media users are more like to make prominent trend among college students.
purchases based on social media accounts, he also Understanding the influence of social media
found that the millennials are the generation that marketing on consumer behavior not only
spends most of their time online, with social provides valuable insights for contemporary
media influencing 47 % of their purchases marketing strategies but also holds implications
(Gerald, 2019). Similarly, a recent report from for societal trends. As per the report by Buffer in
Deloitte shows how social media advertising (2019), 73% of marketers believed that their social
effects on consumer buying behavior and it also media marketing efforts were either very
states that 47 % millennials are influenced by the successful or somewhat successful. A company's
social media (Roesler, social media presence may influence its
2019) customers' purchasing decisions. Increased
customer behavior allows a company to increase
website traffic, revenue, client fulfillment, trust,
The main issue is whether the culture and and decision quality (Buffer, 2019 in Nanda, 2022).
tradition differences have an impact on the field It aids businesses in adapting their approaches to
of religion. In Exploring the Influence of Social align with evolving consumer preferences and
Media Marketing on the Consumer Behavior of enhancing effective marketing campaigns.
College Students in the Fashion Industry, may Additionally, the findings may serve as a
there be some college students who are of foundation for academic discussions, fostering a
different religions and have followed their deeper understanding of the dynamic
guidelines when used, to the difference other relationship between social media, marketing,
cultures and traditions can the market and and consumer behavior.
company on this class issue, and what can be the
impact of this situation on social media platforms Literature Review
in the fashion industry. Religious affiliations According to Cheung et al. (2021), social media
therefore can be depicted as “cognitive systems” facilitates content sharing, collaborations, and
of society. That is, believers of the same religious interactions. These social media platforms and
affiliation a reviewed as sharing a common applications exist in various forms such as social
cognitive system of beliefs, values, expectations, bookmarking, rating, video, pictures, podcasts,
and behaviors (Hirschman, 2019) wikis, microblogging, social blogs, and weblogs.
Social networkers, governmental organizations,
and business firms are using social media to
communicate, with its use increasing
This study focuses on the relationship
tremendously. The business models for numerous
between marketing on social media sites like
Facebook, Instagram, and YouTube and sectors and organizations have evolved due to
social media. Studying how social media affects
university students' consumer loyalty (M. Jawaid
customers' behavior is a relatively new field of
and K.G. Rajadurai., 2021) M. Jawaid and K.G.
inquiry. To manage the fierce competition in the
Rajadurai (2021) All new and established brands
have their own online platforms, facilitating market today, organizations and businesses must
have effective communication. Online businesses
customer purchases. Identifying the social media
have made the time-consuming procedure of
platforms that most influence customer loyalty is
product selection and purchase a pleasant
crucial. The study's objective is to examine how
businesses in the beauty and fashion sector substitution for our young groups. Almost every
young person on the internet uses social
leverage influencers and social media to sway
networking sites. (Kumar et al., 2020). As a result,
consumers, particularly adolescents and young
marketers should use social media to cultivate
adults. Additionally, it aims to assess the effects of
this influence, especially on consumer behavior brands online and activate buying intentions
(Cuming, 2008 cited in Astoriano et al., 2022). The
and purchasing habits (N. Gelati and J.
behavior of social media marketing, the influence
Verplancke, 2022). The objective of this study is to
assess if social media can effectively foster loyalty of different factors such as Information
through the online channels of local fashion Satisfaction, Vividness and Entertaining Content
Bulacan State University Bustos Campus
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which created a stimulus in the behavior of people doing the online purchases are millennials
customers created by social media marketers. The (Roesler, 2019) going deep the researcher Preece
research suggested to the marketers that in order uncovered some important findings related to the
to keep the consumer's information satisfaction social media platforms and how they are working
engaged they should keep their social media posts as the advertising tool, with that support he
as much as interesting, colorful, entertaining and suggests to measure the impact of social media
providing required information properly rather advertising towards on consumer behavioral
than only casual and plain content as such posts change. Also, there is limited number of studies
attracted people more and they tended to share have been done on this area, to fill that gap further
these posts further (Arshad, S. 2019). However, accordingly to fill the gap further investigations
understanding the inner motives and buying are needed in Sri Lankan context. The global
behavior of consumers is important for adoption of social media has brought people
advertisers to formulate better marketing and together worldwide and had a significant impact
promotional strategies (Rehman, 2019). on the fashion industry. Embracing social media
Advertisers are often keen to understand the has turned fashion into a phenomenon that
buying behavior of consumers for the formulation captures the spotlight (Bagga & Mehta, 2022).
of interesting promotional strategies (Pelau, 2011; Fashion is everywhere, for everyone, no matter
Rehman, 2019). The emergence of digital their height, color, or age. It's more than just
technologies and the internet has significantly clothes; it's a way for people to express themselves
influenced the purchasing behavior of customers when words fail. Fashion speaks a global
in the fashion industry, which takes place in a language, evolving constantly and leaving its
digital environment. The significance of digital mark on the world (Patel, 2022). The fashion
marketing is especially evident when searching industry is well established in retail because
for information and evaluating alternatives, as people's fashion preferences shift quickly. This
consumers have access to social networks, blogs, industry was slow to catch up with technology
and web sites based on which they compare because its operations rely heavily on manpower.
prices, quality, make their reservations and This manpower helps the business to fulfil their
payments etc. According to Forte (2020). Over the customer’s needs by listening to their individual
last five years, fashion brands have become a preferences. But now with the increase of social
great inspiration for digital creators who have media, they don’t only rely on manpower. The
come up with ideas to integrate technology and marketing of the apparel industry has made a
fashion. The significance of digital channels in huge success by using social media marketing.
fashion is confirmed in the case of the famous The industry uses Facebook, Instagram, and
brand Zara. By 2018, 12% of Inditex Group's total YouTube to promote its brand by making creative
sales came from the online channel (Moreno, advertisements and collaborating with celebrities
2020) Regarding the importance of digital to show their products. While people traditionally
channels in consumer buying behavior, some prefer shopping in physical stores for clothes, big
well-known platforms have seen their potential fashion brands have introduced innovative
for development in the fashion industry. For methods to facilitate online shopping and
example, Amazon, Zalando and Myntra have enhance the shopping experience (Saha, 2021). In
launched their own private label brands of Jith et al. study findings (2022) Electronic Word of
fashion products. According to Wells, Weinstock Mouth on social media significantly affected
& Ellsworth (2019) in 2018 Amazon became the buying behavior in this digital era, while social
largest retailer of apparel in the United States and media also plays a role in shaping information
the second largest in the world, after Alibaba. search and purchase decisions influenced by
Zalando, which is successfully launched onto the reviews and recommendations. Different social
Berlin start-up scene in 2008, today is one of media platforms such as Facebook, Twitter,
highest-ranking online shop in Germany Instagram, and Youtube have provided fashion
(Sabanoglu, 2020). Similarly, a recent report from companies with opportunities to engage with the
Deloitte shows how social media advertising public. Nowadays, these networks are viewed as
effects on consumer buying behavior and also it a chance to enhance customer relationships and
also states that 47 % millennials are influenced by broaden audience reach. In the past, many fashion
the social media (Roesler, 2019) There can be seen brands feared that social media would damage
an ever more increasing impact of social media their relationships with customers. Whether the
advertising on consumer buying behavior. feedback is positive or negative, word-of-mouth
According to Gerald, he found that 47% of the can spread quickly and exert significant influence
purchases are influenced by the social media online (Kushwaha, 2023). Social media has had
advertising, (Gerald, 2019) similarly the numerous positive impacts on the fashion
researcher Roesler found that the most of the industry, such as generating fashion icons,
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significantly shaping trends, and revolutionizing respondent’s given information is valued and safe
job-seeking practices within the field. Social during conducting the interview. Afterwards, the
media has become a huge power that affects many researcher starts to analyze and interpret the data
industries, and fashion is one of the biggest given by the respondents. Respondents in the
examples (Romano, 2023). College students of Bulacan State University-
Bustos Campus will be asked about Exploring the
Influence of Social Media Marketing on the
Methodology Consumer Behavior of College Students in the
The research will focus on understanding how Fashion Industry. After the survey, the
social media platforms influence college students' researchers will adopt to, write, describe,
behavior to purchase fashion products, as well as transcribe, categorize, and comprehend the
how social media marketing affects their self- information acquired. The Google form result and
image and body image perceptions in relation to
written data will be verified several times to
fashion. The researcher will conduct a structured ensure the legitimacy or truth of the information
survey questionnaire to collect information or obtained, as well as to check for any inaccuracies
quantitative data collection with the following or unnecessary data that would be detrimental to
problem: 1. What is the impact of social media
the study. The significant statements gathered
marketing on college students' purchasing will be classified and organized to make them
behavior regarding fashion products? 2. How do more understandable and to present the
social media platforms affect college students' information in a systematic and formal manner.
perception and intention to purchase fashion
products? 3.How does social media marketing
impact college students’ self-image and body Results
image perceptions in relation to fashion products? This study aims to investigate the impact of social
4.How does influencer marketing impact the media marketing on college students' purchasing
attitudes and behaviors of college students behavior regarding fashion products. The
towards fashion products? Ethical considerations collected data from survey will be analyze in this
will be ensured throughout the study, including chapter. It consists of fifty (50) respondents, who
confidentiality, informed consent, and participant are a college student. The conduct of the study
support. Our respondents will consist of 50 generated an amount of data that are relevant and
college students from Bulacan State University can be used to support the research entitled as
who are active on social media, engage in online Exploring the Influence of Social Media
buying, and have an interest in fashion. We will Marketing on the Consumer Behavior of College
be using random sampling techniques for our Students in Fashion Industry.
respondents. The researchers want to inquire
about Exploring the Influence of Social Media
Marketing on the Consumer Behavior of College Figure 1
Students in the Fashion Industry. The researchers Do you follow fashion influencers on social media
constructed questions and used interviews for the platforms?
needed information in response to the topic. The
questionnaires were made to be divided into two
(2) parts. The first part or Respondents Question #1
Information collects the respondents Name,
Gender, Year and Section (maybe optional). The
second part is composed of questions that 6,
correspond to the topic. This will be the important 12%
part where the researchers get to obtain data.
These questions are answered using Google Form
survey. This interview is conducted online
44, 88%
through Google form survey questionnaires. The
gathered data is surely placed in this study which
is titled Exploring the Influence of Social Media
Marketing on the Consumer Behavior of College
Students in the Fashion Industry. The data Yes No
collection is done using the google form, but it
will be managed by the researcher. First, we
inform our respondents and after they agree to According to the 50 students at Bulacan State
participate in the study. We will send them our University—Bustos Campus who responded to
google form for our survey. We ensure that the this question, the results are that 44 or 88% of the
Bulacan State University Bustos Campus
Bachelor of Science in Business Administration Page |5
Figure 2
20, 40%
On a scale of 1-5, please rate the extent to which
social media marketing influences your
purchasing behavior regarding fashion products.
1 - Not at all influential
2 - Slightly influential
Figure 6
Do you think social media marketing makes you From this data, the researchers can infer that a
more likely to purchase fashion products? significant majority of respondents (78%) have
purchased a fashion product solely due to its
popularity on social media. On the other hand,
22% of the respondents have not made such
purchases influenced purely by social media
popularity.
Figure 8
Have you ever bought an expensive product on
social media just because of its high ratings and
advertisements?
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Figure 10
Question #8 Would you prefer purchasing fashion products
directly through social media platforms
(example: Facebook Marketplace, Shopee,
Lazada)?
9, 18%
20, 40% Question #10
2, 4%
21, 42%
48, 96%
Always Rarely Sometimes
Figure 11
Question #9 Do you consider the reviews and feedbacks of
others about the product you are interested to
3, 6% 0, 0%
4, 8% buy?
Question #11
1, 2%
43, 86%
49, 98%
Several times a day Once a day
Rarely Never
Yes No
From this data, we the researchers see that (86%) of
college students said they used social media at least a
few times a day. Additionally, the study reveals that
From this data, the researchers can incur that 98%
(8%) of students’ report accessing social media
platforms once a day, while (6%) report using them of college students said they take other people's
infrequently. Lastly, not a single student who opinions and recommendations into
responded to the study said they never used social consideration. However, 2% of students stated
media. This illustrates how social media is almost that they do not take reviews and opinions into
universally used by college students and emphasizes account when making judgments about what to
how much of an impact it has on their everyday lives buy.
and purchasing habits.
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Figure 14
On a scale of 1-5, how much do you believe
Question #12 social media marketing has influenced your
1, 1% 1, 1% overall fashion preferences and style?
1, 1%
11,
14%
Question #14
6, 8%
5, 9% 4, 7%
2, 3%
56, 72% 13, 24% 16, 29%
17, 31%
1 - Not at all influential
Instagram Facebook Shopee 2 - Slightly influential
Lazada Tiktok Snapchat 3 - Moderately influential
Twitter 4 - Very influential
5 - Extremely influential
From this data, the researchers can incur
that TikTok is the most widely used social media
network among college students questioned,
according to the research, with 56% of
respondents said that they use it most. With 22% From this data, the researchers can incur that 34%
and 12% of students regularly utilizing Facebook of the students believed that it is moderately
and Shopee, followed by Lazada which has 4% of influential, followed by 26% of student said that it
the student. Last, we have Instagram, Snapchat, is very influential, while 22% said that it is only
and Twitter, which got 1% each. slightly influential. However, 10% of the students
believed that it is extremely influential, on the
Figure 13 other hand, 8% says that it is not really influential.
Do you feel pressure to meet certain beauty or
fashion standards because of social media? Figure 15
Does purchasing on social media platforms helps
Question #13 you easily on choosing on what to wear and type
of clothes for your daily activities?
2, 4% 1, 2% 1, 2%
Question #15
16, 33%
Strongly Disagree
From this data, the researchers can see that 78% of
the students said that social media helps us on
choosing on what to wear and type of clothes for
From this data, the researchers can see that 58% of daily activities, on the other hand, 22% said that it
the students agreed and 32% strongly agreed with does not help.
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Figure 18
1 - Not at all trustworthy Have you ever purchased a fashion product
2 - Slightly trustworthy promoted by a fashion influencer?
3 - Moderately trustworthy
4 - Very trustworthy Question #18
5 - Extremely trustworthy
10, 20%
40, 80%
From this data, the majority of respondents 80%
find social media recommendations from
influencers or brands to be slightly to moderately
trustworthy. Specifically, 40% rate them as
slightly trustworthy and another 40% as Yes No
moderately trustworthy. However, 12%, either do
not trust them at all or find them very
trustworthy, while only 4% consider them Among 50 students at Bulacan State University-
extremely trustworthy. Bustos Campus who answered the survey, 80%
said that they have purchased fashion products
Figure 17 promoted by a fashion influencer and 20% have
How likely are you to make a purchase of not. Overall, this shows that influencers have
fashion products endorsed by your favorite impact on consumer’s purchasing decision, but
social media influencer? there are also individuals that are less influenced
by these endorsements.
Question #17 Figure 19
On a scale of 1–5, how much does it prove to you
3, 6%
that product selection is based only on feedback
7, and engagement seen on social media?
3, 6%
14
%
18, 36%
19, 38%
Discussion
This study reveals that social media marketing
1 - Not at all trustworthy
significantly influences college students'
2 - Slightly trustworthy purchasing decisions in the fashion industry.
3 - Moderately trustworthy Platforms like TikTok, Facebook, and Lazada
significantly impact product recognition, brand
4 - Very trustworthy perception, and purchase intention. The study
5 - Extremely trustworthy also reveals that fashion influencers on social
media platforms help college students make
informed decisions about products through
endorsements and feedback.
Conclusion
According to this data, among 50 college students Based on the findings of this study, the following
at Bulacan State University-Bustos Campus who conclusions are drawn:
answered the survey, 44% of them said that social
media feedback and engagement are moderately The researchers concluded that the findings show
trustworthy for product selection; 26% find it that social media marketing plays a very
slightly trustworthy; 22% find it very trustworthy; important role in shaping the purchasing
6% find it extremely trustworthy; and 2% find it decisions of college students in the industry. In
not trustworthy at all. Overall, the majority of our survey, we learned that TikTok, Facebook,
respondents believed that social media feedback
Lazada, and other social media shop platforms
and engagement were trustworthy and
have a great influence on their product
influenced them when it came to product
selection. recognition, brand perception, and purchase
intention. The researchers concluded that the
Figure 20 study revealed significant insights into how social
Overall, how would you describe the impact of media marketing affects the consumer behavior of
social media marketing on your purchasing college students in the fashion industry. It
behavior regarding fashion products? identifies different trends, preferences, and
behaviors among this demographic group. Based
Question #20 on the data, the researchers conclude that fashion
influencers on social media platforms influence
0, 0% 1, 2%
and help college students in deciding what
products to purchase through their endorsements
and feedback online. Based on the data, the
researchers conclude that fashion influencers on
23, 46% social media platforms influence and help college
26, 52% students in deciding what products to purchase
through their endorsements and feedback online.
Based on the data, the researchers conclude that
social media marketing has an impact on
purchasing behavior, decision making, and
product selection of the college students
Positive Neutral Negative Not sure
regarding fashion products.
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