Professional Documents
Culture Documents
Complexity Vinfast
Complexity Vinfast
Company
1. Introduction (history/ industry/ loai hinh product/ services/ org ..)
1.1. History of formation and development
VinFast's full name is VinFast Manufacturing and Trading Company Limited (VinFast LLC).
This is a Vietnamese car manufacturer formed in 2017 and is a member company of
VIngroup.
1.2. Industry
Vietnam's auto industry is experiencing robust growth due to rising consumer demand
and investments. However, the industry also faces challenges, such as a shortage of training
resources, infrastructure, and technical staff quality.
In 2022, 3 biggest car brands Toyota, Hyundai and Kia accounted for 54.6% of
Vietnam's auto market sales. Following are names like Mitsubishi with 7.8% market share,
Honda with about 6%, Ford with 5.6%, VinFast 4.5%, Suzuki 3.1% and Isuzu with 2.1%
market share.
- VinFast also manufactures machinery, equipment and tools for the automobile
manufacturing process.
- Services:
+ Repair and maintain vehicles for customers
+ Vinfast bus
+ Vinfast taxi
2. Internal & External assessment LOAN
INTERNAL FACTOR
IFE Matrix
mức độ tđ vào
mứcDN
độ yếu. (how
effective)
Strengths
Weaknesses
1. Limited experience in the automotive industry 0.175 4 0.7
2. Investment expenses for R&D activities account for a high 0.003 3 0.009
proportion of revenue
3. The brand and reputation are still limited compared to the well- 0.015 3 0.045
known competitors in the automotive market.
4. Depends on external partners to provide key technologies 0.13 4 0.52
and components.
5. Limited experience in managing international operations 0.077 1 0.077
6. Dependence on government support and incentives for 0.027 3 0.081
growth and expansion of the electric car market
7. Limited distribution and dealership network outside of 0.173 2 0.346
Vietnam
1 2.953
The total weighted score of Vinfast is 2.953, showing that the strategies of Vinfast are to
handle and respond quickly to changes in the internal environment that are taking place.
3. Strong focus on research and development of new products and technologies: Tập
trung mạnh vào nghiên cứu, phát triển sản phẩm, công nghệ mới
https://theleader.vn/vinfast-dau-tu-hon-1-ty-usd-cho-rd-1670486810703.htm
VinFast đã chi 1,14 tỉ USD cho R&D. Hiện tại, đội ngũ R&D nội bộ lên đến 800 chuyên gia,
which focuses on developing new products and technologies for both domestic and
international markets. They have also partnered with universities and research institutions
to enhance their capabilities.
4. Advanced technology and equipment in its manufacturing facilities: Công nghệ và thiết
bị tiên tiến tại các cơ sở sản xuất của mình
https://xcelerator.siemens.com/global/en/industries/automotive-manufacturing/
references/vinfast.html
VinFast lựa chọn bộ Phần mềm Quản lý Vòng đời Sản phẩm (PLM) của tập đoàn công nghệ
hàng đầu nước Đức Siemens, qua đó có thể phát triển kế hoạch thiết kế các đời xe thế hệ
tiếp theo. Vinfast has implemented a smart factory system, which utilizes cutting-edge
technology and automation to optimize their manufacturing processes. Và Vinfast cũng đã
mua bản quyền sở hữu trí tuệ từ BMW để phục vụ việc phát triển
các dòng xe của hãng.
5. Strong focus on employee development and training programs to improve skills and
knowledge: Tập trung mạnh vào các chương trình đào tạo và phát triển nhân viên để nâng
cao kỹ năng và kiến thức
https://www.vingroup.net/tin-tuc-su-kien/bai-viet/2795/vinfast-hop-tac-voi-i-car-dao-tao-
va-sua-chua-dong-son
Vinfast has established their own Vinfast Talent Academy, which provides training and
development programs for their employees. They have also implemented a performance-
based evaluation system to promote career development and advancement.
6. Strong commitment to quality control and safety standards: Cam kết mạnh mẽ về các
tiêu chuẩn kiểm soát chất lượng và an toàn
https://vinfastauto.com/vn_vi/vinfast-doat-giai-hang-xe-co-cam-ket-cao-ve-toan-asean-
ncap
Vinfast has implemented a comprehensive quality control system that adheres to
international standards, with numerous certifications (including ISO 9001 and ISO 14001), to
demonstrate their commitment to quality and environmental sustainability.
Vinfast won the "new car company with high commitment to safety" award under the
ASEAN NCAP program.
cho vào slide cái dưới này thui còn đọc theo cái trên
On February 16, 2021, the Southeast Asia New Car Assessment Program (ASEAN NCAP)
awarded "New car company with high commitment to safety" to VinFast. With all three car
lines achieving 4 and 5 star certification, VinFast is also a regional brand named in this title.
8. Strong brand reputation in the Vietnamese market: Uy tín thương hiệu mạnh
Vinfast is a subsidiary of Vingroup, it inherits from Vingroup a positive brand image.
Vinfast has established a strong brand reputation in the Vietnamese market through
extensive marketing campaigns and strategic partnerships. They have also received
numerous awards and recognition for their products and services, further enhancing their
brand image.
2. Investment expenses for R&D activities account for a high proportion of revenue -
Chi phí đầu tư cho hoạt động R&D chiếm tỷ trọng cao trong doanh thu:
VinFast has entered into partnerships with established companies such as Siemens and
Bosch to share the costs of R&D. VinFast also invested in building its own R&D facilities,
which may have helped reduce costs.
3. The brand and reputation are still limited compared to well-known competitors in
the automotive market -Thương hiệu và danh tiếng còn hạn chế so với các đối thủ tên
tuổi trên thị trường ô tô:
While it is undoubtedly famous domestically, people generally do not acknowledge this
brand name in other markets worldwide.
VinFast has invested heavily in marketing and branding activities, including sponsoring
international sporting events such as the 2020 Formula 1 Vietnam Grand Prix.
https://en.vietnamplus.vn/vinfast-announced-as-f1-vietnam-gps-title-sponsor/162093.vnp
4. Depends on external partners to provide key technologies and components - Phụ thuộc
vào các đối tác bên ngoài để cung cấp các công nghệ và linh kiện chính
https://vinfast.vn/vinfast-tich-cuc-don-dau-xu-huong-cong-nghe-o-to-tuong-lai/
https://genk.vn/vinfast-da-bat-tay-voi-nhung-ten-tuoi-nuoc-ngoai-nao-de-tao-ra-nhung-
chiec-xe-dien-cua-rieng-minh-20220110112747046.chn
- For example, Battery cell production - cooperation with Gotion High-Tech (China);
Cooperating with ZF (Germany), equipped with an advanced central controller for
self-driving support technology.
- VinFast has also acquired companies with relevant expertise, such as GM's Hanoi
factory (General Motors), to build its own capabilities.
https://vinfast.vn/su-thanh-cong-cua-vinfast-goc-nhin-tu-yeu-to-vi-mo/
7. Limited distribution and dealership network outside of Vietnam - Mạng lưới phân
phối và đại lý hạn chế bên ngoài Việt Nam:
VinFast has expanded its dealership network overseas, including in the United States and
Europe, to reach international markets. The company has also partnered with established
dealership networks, such as the European dealer network of its parent company Vingroup,
to increase its distribution capabilities.
2.2.1 Political
- The EVFTA was signed, with a commitment that the EU will open the automobile market
for Vietnam. Vinfast is exempted from import tax on components, reduced special
consumption tax and corporate income tax in the first few years.
- From March 1, 2022, the Government decided to reduce the excise tax to 3% for cars with
less than 9 seats (before the amendment was 15%) to promote the development of electric
cars in Vietnam.
- The Government announced many policies to create conditions for Vietnamese businesses
to participate in the automobile industry. Vinfast in the first phase applies the "3 no" policy:
no financial costs, no depreciation costs, and no interest.
https://www.studocu.com/vn/document/truong-dai-hoc-bach-khoa-ha-noi/quan-tri-hoc-
dai-cuong/45-mau-thi-thao-quan-tri-kinh-doanh/28539684
http://ds.libol.fpt.edu.vn/bitstream/123456789/3040/1/THESIS_Analyzing%20critical
%20successful%20factors%20of%20VinFast%20in%20selecting%20green%20suppliers.pdf
2.2.2 Economic
● commercial banks have lowered the new VND loan interest rate to about 9.3%/year
(down 0.65%/year compared to the end of 2022). At the same time, many banks
have also reduced capital mobilization interest rates for different forms of loans. This
helps save investment capital costs for businesses, further promoting Vinfast's
development.
In Vietnam, the Automotive industry accounts for 3 % of the country's GDP. The report
states that with GDP increasing by 5.05% and inflation by 3.25%, Vietnam's economy in
2023 will grow well and inflation will remain at a low level. Therefore, maintain stable
demand for cars.
https://kinhtetrunguong.vn/kinh-te/kinh-tet-vi-mo/gdp-2023-dat-430-ty-usd-chuyen-gia-du-
bao-thoi-diem-viet-nam-se-vuot-singapore-thai-lan-lot-nhom-25-nen-kinh-te-lon-nhat.html
- Currently, Vietnam's large population size and rapid urbanization (about 3% per year) have
created a large demand for private vehicles, which is a potential consumer market for
Vinfast. However, Customers are still hesitant to buy electric cars for many reasons such as
lack of public charging stations, time consuming charging,...
- "Green lifestyle" is becoming stronger. Buying electric cars is becoming a trend chosen
by many Vietnamese consumers.
- With a strong national spirit: patriotism - solidarity of Vietnam from time immemorial,
VinFast has more and more competitive advantages in the Vietnamese market.
2.2.4 Technology
3. STRATEGY
create motivation
-Rewards may include recognition of achievements in completing courses, earning
new professional certifications, or participating in special learning projects.
- Mentorship and coaching: Create opportunities for employees to be supported and
guided by predecessors in their field. Mentorship and coaching not only help
employees develop their skills but also help them see the value of continuous
learning in their careers.
- Create career development opportunities: Create clear and flexible career
development programs, helping employees see that learning and personal
development are an integral part of their career at Vinfast (internal advancement
opportunities, mentoring programs, or innovation programs based on employee
needs.)
- Research and Development (R&D): VinFast has conducted research and development to
develop electric vehicle models. This includes research into lithium-ion battery technology,
electric propulsion systems,AI tech, VinBigData, and other electric vehicle features.
- Product Design and Development: VinFast has hired famous designers such as Pininfarina
and Zagato to create beautiful and suitable car models for international customers.
The company created prototypes and conducted tests and trials to ensure the quality and
performance of the vehicle. VinFast car models will undergo more than 100 tests in 14
countries on 4 continents.
equipment to support the mass production of these vehicles. In September 2017, VinFast
officially started construction on the electric car and motorbike production complex in Cat
- Marketing and Product Launch: The company has organized product launch events,
advertised in the media (CNN, Tonight with Don Lemon), and participated in auto shows
showcasing their products and brands (the Paris Motor Show, LA Auto Show 2021, CES
2022)
- VinFast also announced a unique battery rental policy, including two packages: Flexible and
Fixed, ensuring total monthly basis cost is only equivalent to the cost of gasoline in each
market. In addition, VinFast will also cover all battery repair and maintenance costs and will
replace them for free when the battery's charge-discharge capacity is lower than 70%.
===> In the past 2 years, these practical financial policies have received the attention of
many consumers. The proof is that in 2023, VinFast delivered a total of 34,855 electric
cars, marking a 374% increase compared to 2022.
https://stockbiz.vn/tin-tuc/vic-tien-gan-hon-toi-giac-mo-di-chuyen-xanh-nho-nhung-chinh-
sach-moi-tu-vinfast/24690271
https://dantri.com.vn/o-to-xe-may/vinfast-khoi-dong-chien-dich-manh-liet-tinh-than-viet-
nam-lan-2-20240229182854993.htm
Resource :
1. Financial Resource :
Vinfast is a company belonging to Vingroup, the largest multi-industry corporation in
Vietnam with strong financial potential.
By the end of 2022, about 8.2 billion USD has been used by Vingroup, affiliated companies
and external lenders to finance VinFast's operating expenses and capital expenditures since
2017.
Even when VinFast restructures and switches to a fully electric vehicle production mode, the
liquidation of the gasoline vehicle production line (ICE), with a price tag of over 1 billion
USD, is also carried out by Vietnam Investment Group, major shareholder of Vingroup and
owned by Mr. Pham Nhat Vuong and his wife, bought it.
https://cafef.vn/hon-10-ty-usd-ma-ong-pham-nhat-vuong-va-vingroup-bom-cho-vinfast-bao-
gom-nhung-gi-18823042807424029.chn
2. People resource :
-Assemble a sought-after leadership team from brands such as Ford, Renault, GM and BMW.
- Vinfast owns a team of young, dynamic, creative and highly qualified human resources in
fields such as engineering, production, business, marketing… Vinfast can quickly access and
apply the most advanced technologies in electric vehicle production, meeting market needs
and the general development trend of the global auto industry.
THE END
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