VINI SHARMA

HR OPERATIONS SPECIALIST

Human Resource professional experienced in HR Operations possessing initiative and drive, with a
strong desire to continuously improve processes and deliver against agreed norms and objectives.
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CONTACT:

Phone: 9000934949
Email ID: vini_jhingan@yahoo.com
Address: Pipeline Road, Jeedimetla

EDUCATION:

2009
NZ Diploma in Business Management
AGI, Auckland, NewZealand
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Major Tools Worked:

 SAP Success Factor  Oracle  Employee Central  iCiMS  HireRight  Adobe  Sharepoints
 Darwin  Job Diva  PeopleSoft  Tableau  Triton  CRM interface  Magic Box  ADP

PROFESSIONAL SKILLS:

Presentation Communication Leadership  Training Data Integrity Problem Solving Quality

Assurance Data Analysis Human Resources Audits Documentation Standards/Procedures
Chats ethics Email writing skills
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LANGUAGES:

Hindi  English  Punjabi

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EXPERIENCE____________________________________________________________

Microsoft – Contractual – Ushtate Consultancy – Hyderabad

HR OPERATIONS ADVISOR: Jan 2022 – June 2023

•Accountable to ensure Employee HR records are accurately created and / or maintained in SAP,
SUCCESS FACTORS EMPLOYEE CENTRAL. Ensure any data transaction / administration request for
employee’s or contract staff’s HR data update/ creation is evaluated for completeness and eligibility.

• HR Shared services, Employee transfer International. UK & IE.

• Also responsible for complete ownership to close the data administration requests, including follow -
up with the requestor to collect missing information and / or informing approval requirements

• Perform data operations across SUCCESS FACTORS EMPLOYEE CENTRAL and a few other internal HR
systems like SAP.

• Respond to any inquiries specific to employee data or tool administration specific to Employee data
management.
Follow the Desktop Procedures defined for each data administration action that needs to be
completed in SAP or other related HR tools
• Ensure the Maker-Checker process is followed, and Data Monitoring is done to ensure high quality
of data in SAP and other HR tools associated with employee data administration
• Maintain efficient service delivery by ensuring transactional requests and assigned inquiries are
completed within SLA depending on priority & complexity
• Working in a highly data sensitive environment, responsible for protecting Data Privacy at all time
and adhering to confidentiality requirements to promote zero breach of compliance policies
• Recommend solutions to process failings and contribute to the continuous improvement process
• Continuously strive towards improving accuracy and timeliness resulting in minimized complaints on
the delivery of HR Operations Services
• Takes complete ownership to ensure smooth onboarding experience for the new hires.

• Responsible for sharing payroll input for the new joiners with the payroll team.

• Demonstrated teamwork and willingness to help wherever needed.

• Provided training for the new joiners and aided in the transition of the process to Manila team.

• Creating Contracts and Employment Letter creation for the employees moving and sending it to
them through Adobe for signatures.

• Executes control measure, tracks and analyses the root cause of issues related to data integrity.

• Recommends the needed process enhancements to protects data privacy and adheres to
confidentiality requirements.

• Reviews and audits data input to ensure accuracy between Employee Central and SAP.

• Conducting Friday fun activities for the team to motivate and encourage them to work stress free.
PYRAMID CONSULTING PVT. LTD. – Hyderabad

HR OPERATIONS: Aug 2021 – Dec 2021

• Data Monitoring
• Weekly Payroll processing
• Connecting with consultants for Timesheet submission
• Creating Vendor letter, Client Letter, PO, Employment verification letter.
• Maintain and achieve stringent deadlines for Projects and high volume hiring from on campus
interviews during peak.
• Support recruiting process from job requisition creation in HIRE, Job Posting, Eligibility
Screening, scheduling interviews (HIRE), Offer Generation to Onboarding candidates.
• Responsible for rolling out weekly monthly audits for the team
• Responsible for rolling out recruiter’s quality report to stakeholders to ensure 0% input
defects data.
• Ensuring business requirements are met by planning resource shrinkage & utilization
effectively.
• Ticketing: Closing tickets within SLA
• Ensure any data transaction / administration request for employee’s is evaluated for
completeness and eligibility

Amazon Development Center. – Hyderabad

HR OPERATIONS & Risk Management: Jan 2017 – May2021

Process: HR operations, Digital and Devices Technical Virtual & Risk Investigator
Responsibilities:

• Deal with customers with technical queries on Digital music, Prime video, Games &
software downloads and Appstore
• Handle critical escalations under Tier 2
• Worked with team and submitted an improvement idea during Gemba walk
• Consecutively maintained high performance for 3 months
• Awarded with BSC (Balance Score card) Champion and Calmers of Storm during peak 2018
and 2019 respectively
• Trained 15 New hires virtually on DIGIQ
• Support recruiting process from job requisition creation in HIRE, Job Posting, Eligibility
Screening, scheduling interviews (HIRE), Offer Generation to Onboarding candidates.
• Responsible for rolling out weekly monthly audits for the team
• Responsible for rolling out recruiter’s quality report to stakeholders to ensure 0% input
defects data.

Genpact – Oct 2010 – Aug 2012

Process developer
Process: Symantec accounts payable, Invoice processing and reports generation & Genpact Silokhera
Gurgaon Process Developer for the accounts Payable process (Transition batch , US) .
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