Professional Documents
Culture Documents
Izra Binti Abdullah - WTC
Izra Binti Abdullah - WTC
Izra Binti Abdullah - WTC
We are pleased to extend our warmest welcome to you for being a part of our family.
Certificate Schedule
This important document summarizes the details of your certificate and we suggest that you keep this document for
reference. kindly be informed that the details stated in the certificate schedule is based on the information you have
declared to us at the time of application. We advise that you check the document carefully and it there is any
discrepancy, please inform us immediately. Our consultant will be glad to serve you.
For any enquiries on the above or any of your products, feel free to call Etiqa Oneline at 1 300 13 8888 or email us at
info@etiqa.com.my. In case of any claim, you may call our Claims Careline at +603 2161 0270 for fast and efficient claim
service. Again, we welcome you to the Etiqa family.
Thank you.
Yours sincerely,
Etiqa General Takaful Berhad
NO SIJIL PERLINDUNGAN / CERTIFICATE OF COVER NO:
Talian Khidmat Bantuan / Helpline No. +603 2785 6565 C6397828
1. Sekiranya anda memerlukan sebarang bantuan atau maklumat perjalanan, kecemasan perubatan semasa perjalanan, atau untuk makluman tuntutan, sila hubungi
kami di Talian Khidmat Bantuan Perjalanan dan Perubatan 24 Jam If you require any assistance or information on travel, medical emergency during the trip, or on
claims notification, please call our 24-Hour Travel and Medical Assistance Helpline No.
2. Di dalam sijil perlindungan ini, melainkan jika dinyatakan sebaliknya, perkataan 'saya, kami, anda' adalah bermaksud peserta di mana yang berkenaan / In this
certificate of cover, unless stated otherwise, the words 'I/we, you/your, me/us and my/our' means participant wherever applicable.
3. Anda boleh membatalkan sijil anda pada bila-bila masa dengan memberikan kami notis bertulis. Semasa pembatalan, segala pembayaran balik sumbangan akan
berdasarkan syarat-syarat yang ditetapkan di dalam sijil / You may cancel your certificate at any time by giving us a written notice. Upon cancellation, any refund of
contribution would be based on the conditions stipulated in the certificate.
4. Sekiranya anda mempunyai sebarang pertanyaan atau memerlukan maklumat lanjut, sila hubungi 1300 13 8888 di dalam Malaysia atau e-mel ke info@etiqa.com.my.
Jika anda mempunyai aduan, pertikaian atau maklum balas, sila hubungi Unit Aduan Etiqa General Takaful di e-mel complaint_cmu@etiqa.com.my, hubungi talian
1300 13 8888 dalam Malaysia atau di talian +603 2780 4500 daripada luar Negara, faksimile di +603 2297 1919, atau secara pos kepada Unit Pengurusan Aduan,
Tingkat 6, Menara B, Dataran Maybank, No. 1, Jalan Maarof, 59000 Kuala Lumpur / If you have an enquiry or require further information, please contact 1300 13 8888
within Malaysia or e-mail at info@etiqa.com.my. If you have a complaint, dispute, or feedback, please contact Etiqa General Takaful Complaints Unit on email at
complaint_cmu@etiqa.com.my, telephone within Malaysia on 1300 13 8888 or from overseas on +603 2780 4500, facsimile on +603 22971919, or by post at
Complaints Management Unit, Level 6, Tower B, Dataran Maybank, No.1, Jalan Maarof, 59000 Kuala Lumpur.
5. Bagi pertikaian berkaitan dengan keputusan Etiqa General Takaful, secara alternatif, anda boleh menghubungi Ombudsman Perkhidmatan Kewangan (dahulu dikenali
sebagai Biro Pengantaraan Kewangan) melalui e-mel enquiry@ofs.org.my, hubungi talian +603 2272 2811, faksimile di +603 2272 1577, atau melalui pos ke Tingkat
14, Blok Utama, Menara Takaful Malaysia, No. 4, Jalan Sultan Sulaiman, 50000 Kuala Lumpur. Pertanyaan, aduan, pertikaian dan maklum balas boleh juga dihantar
ke Bank Negara Malaysia melalui e-mel ke bnmtelelink@bnm.gov.my, hubungi talian 1300 88 5465, faksimile di +603 2174 1515, atau secara pos kepada Pengarah,
Jabatan LINK & Pejabat Wilayah, Bank Negara Malaysia, Jalan Dato' Onn, 50480 Kuala Lumpur /For a dispute with a decision of Etiqa General Takaful, you may
alternatively contact the Ombudsman for Financial Services (formerly known as Financial Mediation Bureau) on e-mail at enquiry@ofs.org.my, telephone on +603 2272
2811, facsimile on +603 2272 1577, or by post at Level 14, Main Block, Menara Takaful Malaysia, No 4, Jalan Sultan Sulaiman, 50000 Kuala Lumpur. Enquiries,
complaints, disputes, and feedback may also be sent to Bank Negara Malaysia by email at bnmtelelink@bnm.gov.my, telephone on 1300 88 5465, facsimile on +603
2174 1515, or by post to Director, Jabatan LINK & Pejabat Wilayah, Bank Negara Malaysia, Jalan Dato' Onn, 50480 Kuala Lumpur.
6. Sekiranya berlaku kemalangan, sila beritahu Etiqa General Takaful segera secara bertulis atau menghubungi Bantuan Tuntutan Etiqa di 1300 88 1007. Sila lawati
laman web kami di www.etiqa.com.my untuk memuat turun borang tuntutan. Sila lengkapkan dan serahkan borang tuntutan secepat mungkin bersama-sama dengan
dokumen-dokumen yang berkaitan untuk menyokong tuntutan tersebut ke cawangan kami yang berhampiran dengan anda / In the event of accident, please
immediately notify Etiqa General Takaful in writing or call Etiqa Claims Assist at 1300 88 1007. Please visit our website at www.etiqa.com.my to download the claim
form. Please then complete the claim form, and submit together with related documents, to your nearest branch.
Kawasan 2 (Negara Asia seperti yang dinyatakan) / Area 2 Bangladesh, Bhutan, Brunei, Cambodia, China, Hong Kong, India, Indonesia, Japan, Laos, Macau,
(Selected Asian Countries) Maldives, Myanmar, Pakistan, Philippines, Sikkim, Singapore, South Korea, Sri Lanka, Taiwan,
Thailand, Timor Leste dan Vietnam. / Bangladesh, Bhutan, Brunei, Cambodia, China, Hong Kong,
India, Indonesia, Japan, Laos, Macau, Maldives, Myanmar, Pakistan, Philippines, Sikkim, Singapore,
South Korea, Sri Lanka, Taiwan, Thailand, Timor Leste and Vietnam.
Kawasan 3 / Area 3 Seluruh Dunia kecuali Malaysia, Nepal, USA dan Kanada / Worldwide excluding Malaysia, Nepal,
USA and Canada.
Kawasan 4 / Area 4 Seluruh Dunia termasuk Nepal, USA dan Kanada (kecuali Malaysia) /Worldwide including Nepal,
USA and Canada (excluding Malaysia)
Jenis Kad Kredit / Credit Card Type: ______________________________ No. Kad Kredit / Credit Card No: ______________________________
______________________________
Tarikh Tamat / Expiry Date:
Bulan / Month Tahun / Year
Akuan Oleh Orang Yang Dilindungi / Declaration by Covered Person
1. Saya/Kami mengaku tidak melakukan perjalanan untuk tujuan mendapatkan rawatan perubatan atau perjalanan yang bertentangan dengan nasihat mana-mana ahli
perubatan /I am / We are not travelling for the purpose of obtaining medical treatment or travelling against the advice of any medical practitioner.
2. Saya/Kami bersetuju untuk mendedahkan kepada Etiqa General Takaful secara berterusan, sepenuhnya dan dengan jujur, tentang apa-apa perkara yang mungkin
berlaku di antara masa penyerahan permohonan ini sehingga masa sijil dikeluarkan, yang memerlukan jawapan dalam permohonan ini atau soal selidik perlu diubah
atau kadar dan terma perlu diubah, atau yang mana saya/kami tahu bahawa ianya adalah relevan kepada Etiqa General Takaful dalam membuat keputusan sama ada
menerima atau tidak risiko ini, atau seorang yang munasabah dalam keadaan itu mungkin dijangka untuk tahu ianya adalah relevan /I/We agree to continue to disclose
to Etiqa General Takaful fully and truthfully any matter which may arise between the time of submission of this application to the time of issuance of the certificate,
which would require the answers in this application or questionnaires be amended, or the rates and terms to be varied, and which I/we know to be relevant to Etiqa
General Takaful's decision on whether to accept the risk, or a reasonable man in the circumstances could be expected to know to be relevant.
3. Saya/Kami telah membaca dan memahami isi kandungan permohonan ini termasuk semua amaran dan notis di dalamnya. Saya/kami sepenuhnya, dengan benar dan
secara sukarela menjawab semua soalan dalam permohonan ini dan soal selidik, jika ada, selepas sepenuhnya memahami soalan-soalan tersebut / I/We have read
and understood the contents of this application including all warnings and notices therein. I/we have fully, truthfully and voluntarily answered all the questions in this
application and questionnaires, if any, after having fully understood the questions.
4. Saya/Kami bersetuju bahawa semua jawapan diberikan oleh saya/kami. Jika apa-apa jawapan atau kenyataan berkaitan dengan permohonan ini adalah bukan tulisan
saya/kami, saya/kami mengaku bahawa saya/kami telah menyemak jawapan atau pernyataan ini atau yang sama telah dibacakan kepada kami, dan saya/kami
mengesahkan bahawa jawapan atau kenyataan ini adalah lengkap, betul dan benar, dan saya/kami terikat dengan jawapan saya/kami. Saya/kami mengesahkan
bahawa saya/kami tidak memberikan ejen Etiqa General Takaful apa-apa maklumat lain kecuali yang terdapat dalam jawapan saya/kami dalam permohonan ini /I/We
agree that all the answers are mine/ours and/or given by me/us. If any answers or statements in connection with this application are not in my/our own handwriting,
I/we declare that I/we have checked these answers or statements or the same have been read to us, and I/we have certified that these answers or statements are
complete, correct and true and I/we am/are bound by my/our answers. I/we confirm that I/we have not provided Etiqa General Takaful's agent with any other
information except that found in my/our answers in this application.
NO SIJIL PERLINDUNGAN / CERTIFICATE OF COVER NO:
C6397828
5. Saya/Kami mengesahkan bahawa saya/kami memahami sepenuhnya bahawa jawapan saya/kami dan/atau kenyataan yang diberikan dalam permohonan ini atau soal
selidik dan apa-apa dokumen lain yang berkaitan dilengkapkan oleh saya/kami, akan menjadi sebahagian daripada kontrak dan Etiqa General Takaful akan
bergantung kepada dokumen tersebut dalam memutuskan sama ada untuk menerima permohonan saya/kami / I/We confirm that I/we fully understand that my/our
answers and/or statements given in this application or questionnaires and any other relevant documents completed by me/us, shall be an integral part of the contract
and that Etiqa General Takaful will completely rely on them in deciding whether to accept my/our application.
6. Saya/Kami bersetuju bahawa jika mana-mana jawapan saya/kami atau pernyataan atau maklumat yang diberikan oleh saya/kami didapati palsu atau mengelirukan,
atau jika saya/kami gagal mendedahkan seperti yang dikehendaki di atas, Etiqa General Takaful bebas untuk menamatkan sijil atau menjalankan mana-mana remedi
yang disediakan untuk Etiqa General Takaful mengikut Jadual 9 Akta Perkhidmatan Kewangan Islam 2013 / I/We agree that if any of my/our answers or statements or
information given by me/us is found to be false or misleading, or if I/we have failed to disclose as required above, Etiqa General Takaful is at liberty to terminate the
certificate or exercise any of the remedies available to Etiqa General Takaful according to Schedule 9 of the Islamic Financial Services Act 2013.
7. Saya/Kami memahami dan bersetuju bahawa perlindungan takaful yang saya/kami pohon hendaklah hanya berkuat kuasa pada tarikh KONTRAK SIJIL
DIKELUARKAN oleh Etiqa General Takaful mengikut resit sumbangan penuh yang dikeluarkan oleh Etiqa General Takaful. Jika sumbangan awal dibayar melalui cek,
saya/kami faham bahawa perlindungan takaful hanya akan bermula selepas cek telah dijelaskan / I/We understand and agree that the takaful coverage I/we have
applied shall only take effect on the date the TAKAFUL CERTIFICATE HAS BEEN ISSUED by Etiqa General Takaful which follows receipt by Etiqa General Takaful of
the full contribution. If the initial contribution is paid via cheque, I/we understand that the takaful coverage will only commence after the cheque has been cleared.
8. Saya/Kami seterusnya mengaku bahawa ejen Etiqa General Takaful telah menyampaikan dan sepenuhnya menjelaskan kepada saya/kami dalam bahasa yang
saya/kami faham bahawa maklumat yang terkandung dalam Helaian Pendedahan Produk dan risalah (jika ada) berkenaan dengan produk ini dan manfaatnya, ciri-ciri
seperti yang dinyatakan di dalamnya dan saya/kami membuat pengakuan ini dengan penuh pengetahuan dan sedar bentuk dan kesan maklumat yang disampaikan
kepada saya/kami / I/We further declare that Etiqa General Takaful's agent has presented and fully explained to me/us in the language that I/we understand the
information contained in the Product Disclosure Sheet and brochure (if any) in respect of the products and its benefit(s), features as described therein and I/we make
this declaration with full knowledge and awareness the nature and effect of the information presented to me/us.
9. Saya/Kami bersetuju untuk menyertai skim Takaful am ini berdasarkan prinsip Takaful. Saya/Kami bersetuju dengan konsep Tabarru' (derma) bagi tujuan bantuan
bersama peserta lain dan dengan sumbangan ini, saya/kami berhak mendapat perlindungan Takaful yang dinyatakan dalam terma-terma dan syarat-syarat kontrak
Takaful ini / I/We agree to participate in this General Takaful scheme based on the principle of Takaful. I/We agree to the concept of Tabarru' (donation) for the
purposes of mutual support of other participants and with this contribution, I/We are entitled to the Takaful cover expressed in the terms and conditions of this Takaful
contract.
10. Saya/Kami bersetuju untuk membayar Fi Wakalah (seperti yang ditunjukkan dalam Helaian Pendedahan Produk dan seperti yang dinyatakan di dalam Sijil Takaful)
kepada Etiqa General Takaful, sebagai potongan daripada sumbangan,untuk menampung perbelanjaan mengurus dan mengagihkan skim Takaful Am / I/We agree to
pay the Wakalah Fee (as shown in the Product Disclosure Sheet and as mentioned in the Takaful Certificate) to Etiqa General Takaful, as a deduction from
contributions, to cover the expenses of managing and distributing the General Takaful scheme.
Saya/Kami faham bahawa pada akhir setiap tahun kewangan, lebihan (jika ada) daripada Dana Takaful Am (Dana) akan ditentukan oleh Etiqa General Takaful.
Saya/Kami bersetuju bahawa 50% daripada lebihan yang boleh diagih (jika ada) akan dibayar kepada Etiqa General Takaful kerana mengendali dan menguruskan
Dana tersebut berdasarkan kontrak Ju'alah, dan baki 50% akan dikongsi di kalangan peserta yang sijil belum ditamatkan dan yang tidak membuat sebarang tuntutan
dalam tahun kewangan / I/We understand that at the end of each financial year, the surplus (if any) from the General Takaful Fund (Fund) will be determined by Etiqa
General Takaful. I/We agree that 50% of the distributed surplus (if any) will be paid to Etiqa General Takaful for operating and managing the Fund based on the
contract of Ju'alah, and the balance of 50% will be shared amongst participants whose certificates have not terminated and who have not made any claim within the
financial year.
Saya/Kami seterusnya bersetuju bahawa jika lebihan atau apa-apa jumlah yang dibayar kurang dari Ringgit Malaysia Sepuluh (RM10.00) ia akan dimasukkan ke
dalam tabung kebajikan yang akan digunakan sebagai 'amal jariah' bagi pihak peserta. / I/We further agree that if the surplus or any sum payable is less than Ringgit
Malaysia Ten (RM10.00) it will be credited into charity fund which will be utilized as 'amal jariah' on behalf of the participants.
Tandatangan Orang Utama Yang Dilindungi// Disaksikan oleh Ejen Takaful / Witnessed by Takaful Agent
Pemegang Akaun/ Pemegang Kad Kredit
Signature of Main Covered Person /
Account Holder / Credit Card Holder
You also have a duty to tell Us immediately if at any time after Your contract of Takaful has been entered into, varied or renewed with Us any of the
information given in the Application Form (or when You applied for this Takaful) is inaccurate or has changed.
This exclusion shall apply to claims made after the date of any such declaration(s), other than where a relevant diagnosis has been made by a
qualified medical practitioner before the date of any such declaration(s).
This exclusion will continue to apply until the WHO cancels or withdraws any relevant PHEIC.
Infectious or contagious disease means any disease capable of being transmitted from an infected person, animal or species to another person, animal
or species by any means.
In the event any portion of this endorsement is found to be invalid or unenforceable, the remainder shall remain in full force and effect.
This endorsement supersedes and, if in conflict with any other wording in the Certificate or any endorsement thereto having a bearing on Cyber Loss
or Data, replaces that wording.
Definitions
Cyber Loss means any loss, damage, liability, claim, cost or expense of whatsoever nature directly or indirectly caused by, contributed to by, resulting
from, arising out of or in connection with any Cyber Act or Cyber Incident including, but not limited to, any action taken in controlling, preventing,
suppressing or remediating any Cyber Act or Cyber Incident.
Cyber Act means an unauthorised, malicious or criminal act or series of related unauthorised, malicious or criminal acts, regardless of time and place,
or the threat or hoax thereof involving access to, processing of, use of or operation of any Computer System.
Cyber Incident means:
1.Any error or omission or series of related errors or omissions involving access to, processing of, use of or operation of any Computer System; or
2.Any partial or total unavailability or failure or series of related partial or total unavailability or failures to access, process, use or operate any Computer
System.
Computer System means:
Any computer, hardware, software, communications system, electronic device (including, but not limited to, smart phone, laptop, tablet, wearable
device), server, cloud or microcontroller including any similar system or any configuration of the aforementioned and including any associated input,
output, data storage device, networking equipment or back up facility, owned or operated by the Participant or any other party.
Data means information, facts, concepts, code or any other information of any kind that is recorded or transmitted in a form to be used, accessed,
processed, transmitted or stored by a Computer System.
Visit www.etiqa.com.my or our nearest branch to obtain the full policy wordings.
Help preserve the country's natural resources.
Invoice No: ETBG2024UWFL01154715
Date: 08/05/2024
INVOICE
Contribution 25.00
Total (Excluding SST) 25.00
SST payable @ 0.00% 0.00
Stamp Duty 0.00
1 PMG/EGTB/TC360/PDS/ENG/AGENCY/2403V1.1
Maximum Benefit Amount (RM) per Person by Level of Cover
Summary of Benefits (per trip) International
Domestic
Silver Gold Platinum
Section D – Losses or damages to personal belongings
D1. Baggage and/or personal effects (up to) 1,000 1,000 3,000 5,000
D2. Personal money (up to) Not Covered Not Covered 500 1,000
D3. Travel documents Not Covered Not Covered 1,000 1,500
D4. Home care (up to) 500 1,000 1,000 1,000
Section E – Personal liability (up to) 200,000 200,000 1,000,000 2,000,000
Due to accident
Section F – Emergency services Due to accident or illness
only
F1. Emergency medical evacuation and repatriation (up to) 500,000 500,000 1,000,000 1,500,000
F2. Repatriation, burial and cremation of mortal remains (up to) 500,000 500,000 1,000,000 1,500,000
Section G – Adventurous activities (optional benefit)
Cover the covered person in respect of Death or Permanent Disability
under Section A and Medical Expenses under Section B.
Not Covered Available Available Available
Note: Please refer to the takaful certificate for the full list of Adventurous
activities.
Section H – COVID-19 (optional benefit for International ‘Per Trip’ Plan up to maximum age limit of 70 years old only)
H1. Trip cancellation due to COVID-19 (up to) Not covered 5,000 5,000 5,000
H2. Trip disruption due to COVID-19 (up to) Not covered 5,000 5,000 5,000
H3. Medical expenses overseas due to COVID-19 (up to) Not covered 300,000 300,000 300,000
H4. Emergency medical evacuation and repatriation due to COVID-19
Not covered 100,000 100,000 100,000
(up to)
H5. Repatriation, burial and cremation of mortal remains due to COVID-
Not covered 100,000 100,000 100,000
19 (up to)
Note: 1. An excess of RM100.00 is applicable for each and every claim for Benefit B1, B2, B3, D1 and D2.
2. For Section H, if the covered person aged 61 to 70 years old, the Benefit Amount for Medical expenses overseas, Emergency
medical evacuation and repatriation and, Repatriation, burial and cremation of mortal remains due to COVID-19 are 50% of the limit
shown in the table above.
3. For Family Plan under item B1 – B3, B6, C1 – C6, D1 – D4, E and H1 – H5, the Benefit Amount in total for all covered persons is
250% of the limit shown in the table above.
4. Claims assistance is available through our 24-Hour Travel and Medical Assistance Helpline on telephone number +603 2785 6565.
5. Please refer to the takaful certificate for further details of the above benefits.
6. The benefits payable under eligible product are protected by Perbadanan Insurans Deposit Malaysia (PIDM) up to limits. Please
refer to PIDM’s Takaful and Insurance Benefits Protection System (TIPS) Brochure or contact us or PIDM (visit www.pidm.gov.my).
4. How much contribution do I have to pay?
The total contribution that you have to pay depends on the covered persons (individual, individual & spouse, or family), current age of the covered
persons, level of cover (domestic, or international silver/gold/platinum), area covered, and the duration of the trip. Cover is available per trip, or on an
annual basis. For the annual basis, the duration of cover is for 1 year and the certificate can be renewed annually.
The contributions payable in Ringgit Malaysia (RM) are as set out in the following tables:
INDIVIDUAL
Plan Adult (18 to 70 years)
Domestic International
Silver Gold Platinum
No. of Days Area 1
Area 2 Area 3 Area 4 Area 2 Area 3 Area 4 Area 2 Area 3 Area 4
1-5 16.50 25.00 33.50 45.00 41.00 54.50 73.50 54.00 72.00 97.00
6 - 10 25.00 36.50 48.50 65.50 59.50 79.50 107.00 78.50 105.00 141.50
11 - 18 35.50 57.00 76.00 102.50 93.00 124.00 167.50 123.00 164.00 221.50
19 - 30 41.00 67.50 90.00 122.00 110.50 147.00 198.50 146.00 194.50 263.00
Each
Not Covered 17.50 23.50 32.00 29.00 38.50 52.00 38.00 51.00 69.00
additional week
Annual Not Covered 188.00 228.50 272.50 306.50 373.00 444.50 405.00 493.00 587.50
Adventurous
Not Covered 18.50 18.50 18.50 55.50 55.50 55.50 93.00 93.00 93.00
activities
2 PMG/EGTB/TC360/PDS/ENG/AGENCY/2403V1.1
INDIVIDUAL
Plan Senior Citizen (71 to 80 years)
Domestic International
Silver Gold Platinum
No. of Days Area 1
Area 2 Area 3 Area 4 Area 2 Area 3 Area 4 Area 2 Area 3 Area 4
1-5 53.50 81.50 108.50 146.50 132.50 177.00 239.00 175.50 234.00 316.00
6 - 10 80.50 118.50 158.00 213.50 193.50 258.00 348.00 255.50 341.00 460.00
11 - 18 115.00 185.50 247.00 333.50 302.50 403.00 544.00 400.00 533.00 719.50
19 - 30 133.50 220.00 293.50 396.00 358.50 478.50 645.50 474.50 632.50 854.00
Each
Not Covered 57.50 77.00 103.50 94.00 125.50 169.00 124.50 165.50 223.50
additional week
Annual Not Covered 610.50 743.00 885.50 995.50 1,211.50 1,444.00 1,316.50 1,602.00 1,910.00
Adventurous
Not covered
activities
FAMILY
Adult (18 to 70 years) and Child(ren) who are unmarried, unemployment, at least 45 days of age and not more
Plan than 18 years of age (or not more than 23 years of age if studying full-time in a recognized tertiary institution) on the
effective date of takaful.
Domestic International
Silver Gold Platinum
No. of Days Area 1
Area 2 Area 3 Area 4 Area 2 Area 3 Area 4 Area 2 Area 3 Area 4
1-5 39.50 60.50 80.50 108.50 100.00 133.50 180.00 133.50 178.00 240.50
6 - 10 59.50 86.50 115.50 155.50 143.50 191.00 258.00 191.50 255.00 344.50
11 - 18 85.00 137.50 183.00 247.00 227.50 303.00 409.00 303.50 405.00 546.50
19 - 30 98.50 172.50 230.00 310.50 285.50 381.00 514.00 381.50 508.50 686.50
Each
Not Covered 44.50 59.50 80.00 74.00 98.50 133.00 98.50 131.50 177.50
additional week
Annual Not Covered 445.50 542.00 646.50 738.00 897.50 1,070.00 985.50 1,199.00 1,429.00
Adventurous
Not Covered 46.50 46.50 46.50 139.50 139.50 139.50 232.50 232.50 232.50
activities
Contribution for COVID-19 Benefit (Optional Benefit for International ‘Per Trip’ Plan Only)
INDIVIDUAL Adult (18 to 70 years)
Plan International
Area 2 Area 3 Area 4
1-5 17.50 20.50 28.00
6 - 10 26.00 34.00 47.00
11 - 18 38.50 53.50 74.50
19 - 30 56.00 81.50 113.00
Each additional week 12.50 19.50 27.00
3 PMG/EGTB/TC360/PDS/ENG/AGENCY/2403V1.1
INDIVIDUAL & SPOUSE Adult (18 to 70 years)
Plan International
Area 2 Area 3 Area 4
1-5 31.50 37.00 50.50
6 - 10 47.00 61.00 84.50
11 - 18 69.50 96.50 134.00
19 - 30 101.00 146.50 203.50
Each additional week 22.50 35.00 48.50
FAMILY
Adult (18 to 70 years) and Child(ren) who are unmarried, unemployment,
at least 45 days of age and not more than 18 years of age (or not more
Plan than 23 years of age if studying full-time in a recognized tertiary
institution) on the effective date of takaful.
International
Area 2 Area 3 Area 4
1-5 44.00 51.50 70.00
6 - 10 65.00 85.00 117.50
11 - 18 96.50 134.00 186.50
19 - 30 140.00 204.00 282.50
Each additional week 31.50 49.00 67.50
Area of travel
Area 1 (Domestic) Malaysia
Bangladesh, Bhutan, Brunei, Cambodia, China, Hong Kong, India, Indonesia, Japan, Laos, Macau, Maldives,
Area 2 (Selected Asian
Myanmar, Pakistan, Philippines, Sikkim, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Timor Leste and
countries)
Vietnam.
Area 3 Worldwide excluding Malaysia, Nepal, USA and Canada.
Area 4 Worldwide including Nepal, USA and Canada (excluding Malaysia).
Note: All contributions (if applicable) will be subjected to relevant charges or taxes, as deemed necessary by the Malaysia tax authorities. It is
important to keep any receipt that you receive as proof of payment of contributions.
5. What are the fees and charges that I have to pay?
Type Amount
40% of the contribution which includes:
Wakalah Fee 25% commission paid to the agent
15% Management Expenses
Service Tax – applicable for Domestic Plan only 8% of the contribution
Stamp Duty RM10.00
6. What are some of the key terms and conditions that I should be aware of?
Importance of Disclosure
a. Pursuant to Paragraph 5 of Schedule 9 of the Islamic Financial Services Act 2013, if you are applying for this takaful wholly for purposes
unrelated to your trade, business or profession, you have a duty to take reasonable care not to make a misrepresentation in answering the
questions in the application form (or when you apply for this takaful). You must answer the questions fully and accurately.
b. Failure to take reasonable care in answering the questions may result in avoidance of your contract of takaful, refusal or reduction of your
claim(s), change of terms or termination of your contract of takaful.
c. The above duty of disclosure shall continue until the time your contract of takaful is entered into, varied or renewed with us.
d. In addition to answering the questions in the application form (or when you apply for this takaful), you are required to disclose any other matter
that you know to be relevant to our decision in accepting the risks and determining the rates and terms to be applied.
e. You also have a duty to tell us immediately if at any time after your contract of takaful has been entered into, varied or renewed with us any of
the information given in the application form (or when you applied for this takaful) is inaccurate or has changed.
Trip Duration
a. International Trip:
Per Trip Plan: each trip shall not exceed 180 consecutive days.
Annual Trip Plan: each trip shall not exceed 90 consecutive days.
b. Domestic Trip:
Per Trip plan: Each trip shall not exceed 30 consecutive days.
All trips must commence in Malaysia. One way journey is not allowed.
Trip Cancellation - The certificate will only reimburse the trip cancellation benefit provided the certificate is signed up at a minimum of 7 days prior
to commencement of your trip.
Excess – The amount of loss you have to bear and is applicable to certain benefits under the certificate.
Cash Before Cover – The contribution due must be paid to us or our authorized agent before the effective date of the certificate.
Claims – If an accident occurs which give rise to a claim, you must notify us as soon as possible, within 30 days from the date of accident.
Note: This list is non-exhaustive. Please refer to the takaful certificate for the full list of terms and conditions.
4 PMG/EGTB/TC360/PDS/ENG/AGENCY/2403V1.1
7. What are the major exclusions under the certificate?
General Exclusions
a. Pre-existing conditions;
b. Self-inflicted injury, attempted suicide, mental disorder;
c. Complications of pregnancy, sexually transmitted disease, HIV, alcohol or drugs;
d. Air travel other than as a fare paying passenger on a regular scheduled or licensed chartered aircraft;
e. Engaging in hazardous occupations, sports or activities unless such activities have been covered under the adventurous activities (optional
benefit) that covered person has participated;
f. Travel in, to or through countries or regions which are subject to war, conflict, or declared to have a Public Health Emergency of International
Concern (PHEIC) by the World Health Organization (WHO);
g. Travel in, to or through Cuba, Iran, Iraq, North Korea, Palestine, Syria or Ukraine;
h. Participation in illegal activities such as provoked assault;
i. Actions taken by governmental authorities;
j. Travelling for hajj pilgrimage; and
k. COVID-19 (except you have taken up COVID-19 Additional Benefit).
Section B (Medical Benefits)
a. Experimental, investigative, cosmetic, plastic, non-essential, and non-emergency procedures;
b. Where the trip is against the advice of a medical practitioner or for the purpose of seeking medical attention;
c. Any communicable disease declared to be a PHEIC by the WHO;
d. Any congenital condition; and
e. Treatment related to the eyes and teeth.
Section C (Inconvenience Benefits)
a. Delay or amendment of the booked trip by the service provider, when due to government regulation or statute; and
b. Delay of your baggage upon returning to your home (in respect of domestic trip).
Section D (Loss or Damage to Personal Belongings)
a. Loss of data;
b. Fragile items;
c. Electronic items, laptop or jewellery that is checked-in;
d. Sports items and equipment;
e. Confiscation or detention by customs or any other authority;
f. Devaluation of currency or shortage due to errors or omissions during any transactions involving money;
g. Failure to take due and reasonable care and precautions to safeguard and secure such property; and
h. Wear & tear, scratching or denting or any damage that does not impair the function of the baggage.
Section E (Personal Liability)
a. Liability contractually, as an employer, or to a family member;
b. Liability related to pursuit of a trade, business or profession;
c. Property loss or damage, where owned or in possession of an employee, yourself or family member;
d. Ownership or occupation of land and buildings, other than a temporary occupied residence;
e. Ownership, possession or use of a land, air or water vehicle or animals; and
f. Criminal proceedings legal costs, damages awarded by courts, or non-pecuniary losses.
Section H (COVID-19 Benefit)
a. Not fully vaccinated for adult covered person;
b. You travel against a medical practitioner’s or doctor's advice, (including, but not limited to, travelling with COVID-19 symptoms);
c. Circumstances known to you before you take up the certificate or booked the trip which could reasonably have been expected to lead to a claim
on the certificate;
d. Your failure to obtain any mandatory vaccines, inoculations or prescribed medications prior to the trip; and
e. Any expenses incurred related to compulsory quarantine or stay-at-home requirements imposed by a foreign government.
Note: This list is non-exhaustive. Please refer to the takaful certificate for the full list of exclusions.
8. Can I cancel my certificate?
You may cancel your certificate at any time by giving written notice to us. Such termination shall become effective on the date the notice is received,
or on the date specified in such notice, whichever is the later. Refund of contribution, however, is subject to the terms and conditions stipulated in the
takaful certificate.
9. What do I need to do if there are changes to my contact details?
It is important that you inform us of any changes in your contact details to ensure that all correspondence reaches you in a timely manner.
10. Where can I get further information?
If you have any enquiries, please contact us at:
Etiqa General Takaful Berhad (201701025031)
(Licensed under Islamic Financial Services Act 2013 and regulated by Bank Negara Malaysia)
Level 13, Tower B, Dataran Maybank
No. 1, Jalan Maarof
59000 Kuala Lumpur, Malaysia
Telephone Number: +603 2297 3888
Facsimile Number: +603 2297 3800
Etiqa Oneline: 1300 13 8888
E-mail: info@etiqa.com.my
Homepage: www.etiqa.com.my
5 PMG/EGTB/TC360/PDS/ENG/AGENCY/2403V1.1
11. Other types of similar takaful cover available
Please refer to our agents or us for other similar types of cover available.
IMPORTANT NOTE:
YOU ARE ADVISED TO NOTE THE SCALE OF BENEFITS FOR DEATH AND DISABLEMENT IN YOUR TAKAFUL CERTIFICATE. YOU MUST
NOMINATE A NOMINEE AND ENSURE THAT YOUR NOMINEE IS AWARE OF THE PERSONAL ACCIDENT CERTIFICATE THAT YOU HAVE
PARTICIPATED. YOU SHOULD READ AND UNDERSTAND THE TAKAFUL CERTIFICATE AND DISCUSS WITH OUR AGENT OR CONTACT US
DIRECTLY FOR MORE INFORMATION.
The information provided in this disclosure sheet is valid as at 01/03/2024.
6 PMG/EGTB/TC360/PDS/ENG/AGENCY/2403V1.1
HELAIAN PENDEDAHAN PRODUK Etiqa General Takaful Berhad (“Kami”)
Baca Helaian Pendedahan Produk ini sebelum anda memutuskan
TRIPCARE 360 TAKAFUL
untuk menyertai TripCare 360 Takaful. Pastikan juga anda membaca
Tarikh: 01/03/2024
terma-terma dan syarat-syarat am.
1 PMG/EGTB/TC360/PDS/BM/AGENCY/2403V1.1
Jumlah Manfaat Maksimum Bagi Setiap Individu
Mengikut Jenis Perlindungan (RM)
Ringkasan Manfaat (bagi setiap perjalanan)
Antarabangsa
Domestik
Perak Emas Platinum
Tidak Tidak Sehingga Sehingga
C6. Kesulitan akibat rampasan (RM250 untuk setiap kelewatan 24 jam penuh)
Dilindungi Dilindungi 500 1,000
Seksyen D – Kehilangan atau kerosakan barangan peribadi
D1. Bagasi dan/atau barangan peribadi (sehingga) 1,000 1,000 3,000 5,000
Tidak Tidak
D2. Wang peribadi (sehingga) 500 1,000
Dilindungi Dilindungi
Tidak Tidak
D3. Dokumen perjalanan 1,000 1,500
Dilindungi Dilindungi
D4. Penjagaan rumah (sehingga) 500 1,000 1,000 1,000
Seksyen E – Liabiliti peribadi (sehingga) 200,000 200,000 1,000,000 2,000,000
Akibat
Seksyen F – Perkhidmatan kecemasan kemalangan Akibat kemalangan atau penyakit
sahaja
F1. Pemindahan perubatan kecemasan dan penghantaran pulang(sehingga) 500,000 500,000 1,000,000 1,500,000
F2. Penghantaran pulang dan pengebumian jenazah (sehingga) 500,000 500,000 1,000,000 1,500,000
Seksyen G – Aktiviti-aktiviti berbahaya (manfaat pilihan)
Melindungi orang yang dilindungi berkenaan manfaat kematian atau hilang
upaya kekal di bawah Seksyen A dan perbelanjaan perubatan di bawah
Seksyen B. Tidak
Tersedia Tersedia Tersedia
Dilindungi
Nota: Sila rujuk kepada sijil takaful untuk senarai penuh Aktiviti-aktiviti
berbahaya.
Seksyen H – COVID-19 (manfaat pilihan untuk ‘Setiap Perjalanan’ Antarabangsa sehingga had umur maksimum 70 tahun sahaja)
Tidak
H1. Pembatalan perjalanan akibat COVID-19 (sehingga) 5,000 5,000 5,000
Dilindungi
Tidak
H2. Gangguan perjalanan akibat COVID-19 (sehingga) 5,000 5,000 5,000
Dilindungi
H3. Perbelanjaan perubatan luar negara akibat COVID-19 (sehingga) Tidak 300,000 300,000 300,000
Dilindungi
H4. Pemindahan perubatan kecemasan dan penghantaran pulang akibat Tidak 100,000 100,000 100,000
COVID-19 (sehingga) Dilindungi
H5. Penghantaran pulang dan pengebumian jenazah akibat COVID-19 Tidak 100,000 100,000 100,000
(sehingga) Dilindungi
Nota: 1. Ekses RM100.00 dikenakan untuk setiap tuntutan untuk Manfaat B1, B2, B3, D1 dan D2.
2. Untuk Seksyen H, sekiranya orang yang dilindungi berumur 61 hingga 70 tahun, Jumlah Manfaat untuk Perbelanjaan perubatan
luar negara, Pemindahan perubatan kecemasan dan penghantaran pulang, Penghantaran pulang dan pengebumian jenazah
akibat COVID-19 adalah 50% daripada had yang dinyatakan di dalam jadual manfaat di atas.
3. Bagi Pelan Keluarga di bawah Seksyen B1 – B3, B6, C1– C6, D1– D4, E dan H1 – H5, jumlah keseluruhan manfaat untuk
kesemua orang yang dilindungi ialah 250% daripada jumlah had yang dinyatakan di dalam jadual manfaat di atas.
4. Bantuan tuntutan disediakan melalui Khidmat Bantuan Perjalanan dan Perubatan 24 Jam di talian +603 2785 6565.
5. Sila rujuk kepada sijil takaful untuk maklumat lanjut tentang manfaat-manfaat di atas.
6. Manfaat-manfaat yang dibayar di bawah produk yang layak adalah dilindungi oleh Perbadanan Insurans Deposit Malaysia
(PIDM) sehingga had perlindungan. Sila rujuk Brosur Sistem Perlindungan Manfaat Takaful dan Insurans PIDM atau hubungi
kami atau PIDM (layari www.pidm.gov.my).
4. Berapakah jumlah sumbangan yang perlu saya bayar?
Jumlah sumbangan yang perlu dibayar bergantung kepada orang yang dilindungi (individu, individu & pasangan, atau keluarga), umur orang
yang dilindungi, tahap perlindungan (domestik, atau antarabangsa perak/emas/platinum), kawasan perjalanan, dan tempoh perjalanan.
Perlindungan disediakan bagi setiap perjalanan, atau secara tahunan. Untuk pelan tahunan, tempoh perlindungan adalah untuk 1 tahun dan
sijil boleh diperbaharui setiap tahun.
Sumbangan yang dibayar dalam Ringgit Malaysia (RM) dinyatakan di dalam jadual berikut:
INDIVIDU
Pelan Dewasa (18 hingga 70 tahun)
Domestik Antarabangsa
2 PMG/EGTB/TC360/PDS/BM/AGENCY/2403V1.1
INDIVIDU
Pelan Warga Emas (71 hingga 80 tahun)
Domestik Antarabangsa
KELUARGA
Dewasa (18 hingga 70 tahun) dan Anak-anak yang belum berkahwin, tidak mempunyai pekerjaan tetap, berumur
Pelan sekurang-kurangnya 45 hari dan tidak melebihi umur 18 tahun (atau tidak melebihi 23 tahun sekiranya masih
belajar sepenuh masa di institusi pengajian tinggi yang diiktiraf) pada tarikh takaful berkuat kuasa.
Domestik Antarabangsa
Sumbangan untuk Manfaat COVID-19 (Manfaat Pilihan untuk ‘Setiap Perjalanan’ Antarabangsa sahaja)
INDIVIDU Dewasa (18 hingga 70 tahun)
Pelan Antarabangsa
Kawasan 2 Kawasan 3 Kawasan 4
1-5 17.50 20.50 28.00
6 - 10 26.00 34.00 47.00
11 - 18 38.50 53.50 74.50
19 - 30 56.00 81.50 113.00
Setiap minggu tambahan 12.50 19.50 27.00
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INDIVIDU & PASANGAN Dewasa (18 hingga 70 tahun)
Pelan Antarabangsa
Kawasan 2 Kawasan 3 Kawasan 4
1-5 31.50 37.00 50.50
6 - 10 47.00 61.00 84.50
11 - 18 69.50 96.50 134.00
19 - 30 101.00 146.50 203.50
Setiap minggu tambahan 22.50 35.00 48.50
KELUARGA
Dewasa (18 hingga 70 tahun) dan Anak-anak yang belum berkahwin,
tidak mempunyai pekerjaan tetap, berumur sekurang-kurangnya 45 hari
dan tidak melebihi umur 18 tahun (atau tidak melebihi 23 tahun
Pelan sekiranya masih belajar sepenuh masa di institusi pengajian tinggi
yang diiktiraf) pada tarikh takaful berkuat kuasa.
Antarabangsa
Kawasan 2 Kawasan 3 Kawasan 4
1-5 44.00 51.50 70.00
6 - 10 65.00 85.00 117.50
11 - 18 96.50 134.00 186.50
19 - 30 140.00 204.00 282.50
Setiap minggu tambahan 31.50 49.00 67.50
Kawasan perjalanan
Kawasan 1 (Domestik) Malaysia
Bangladesh, Bhutan, Brunei, Cambodia, China, Filipina, Hong Kong, India, Indonesia, Jepun, Korea Selatan,
Kawasan 2 (Negara Asia
Laos, Macau, Maldives, Myanmar, Pakistan, Sikkim, Singapura, Sri Lanka, Taiwan, Thailand, Timor Leste dan
seperti yang dinyatakan)
Vietnam.
Kawasan 3 Seluruh dunia kecuali Malaysia, Nepal, Amerika Syarikat dan Kanada.
Kawasan 4 Seluruh dunia termasuk Nepal, Amerika Syarikat dan Kanada (kecuali Malaysia).
Nota: Semua sumbangan (jika terpakai) akan tertakluk kepada caj-caj atau cukai-cukai yang berkenaan, sebagaimana yang dianggap perlu
oleh pihak berkuasa cukai Malaysia. Adalah penting untuk anda menyimpan apa-apa resit yang anda terima sebagai bukti pembayaran
sumbangan.
5. Apakah fi dan caj yang perlu saya bayar?
Jenis Amaun
40% daripada sumbangan termasuk:
Fi Wakalah 25% komisen dibayar kepada ejen
15% perbelanjaan pengurusan
Cukai Perkhidmatan – untuk Pelan Domestik sahaja 8% daripada sumbangan
Duti Setem RM10.00
4 PMG/EGTB/TC360/PDS/BM/AGENCY/2403V1.1
Tuntutan – Jika berlaku kemalangan yang membawa kepada tuntutan, anda hendaklah memberitahu kami dalam masa 30 hari dari tarikh
kemalangan itu berlaku.
Nota: Senarai ini tidak menyeluruh. Sila rujuk sijil takaful untuk senarai lengkap terma-terma dan syarat-syarat.
5 PMG/EGTB/TC360/PDS/BM/AGENCY/2403V1.1
11. Lain-lain jenis perlindungan sama yang boleh didapati
Sila rujuk kepada kami atau ejen kami untuk jenis perlindungan serupa yang ditawarkan.
NOTA PENTING:
ANDA DINASIHATKAN UNTUK MENGAMBIL PERHATIAN MENGENAI SKALA MANFAAT UNTUK KEMATIAN DAN HILANG UPAYA
DALAM SIJIL ANDA. ANDA MESTI MELANTIK PENAMA DAN MEMASTIKAN PENAMA ANDA TAHU SIJIL KEMALANGAN DIRI YANG
ANDA TELAH SERTAI. ANDA PERLU MEMBACA DAN MEMAHAMI SIJIL TAKAFUL ANDA DAN BERBINCANG DENGAN EJEN ATAU
HUBUNGI KAMI UNTUK MAKLUMAT LANJUT.
Maklumat yang disediakan di dalam helaian pendedahan ini adalah sah pada 01/03/2024.
6 PMG/EGTB/TC360/PDS/BM/AGENCY/2403V1.1
Travel Insurance / Takaful Benefits
TripCare 360
Domestic International
Travel
Delay Except “what is not covered” under item 1 below
Trip
Cancellation
Luggage Loss,
Delay or Damage Except “what is not covered” under item 2 below
Loss or Damage of
Personal Items
(in excess of RM100 ) Except “what is not covered” under item 3 below
Medical Expenses
(in excess of RM100) Except “what is not covered” under item 4 below
Emergency Medical
Evacuation & Repatriation
Covid-19
Coverage Benefits provided with additional
premium / contribution
1/ 2/
Normal wear and tear,
Delay due to Trip
scratches or dents which
Retiming, Denied Boarding
do not impair the luggage
• Pre-existing conditions
3/ 4/ • Contagious disease declared
• Fragile and sports items
to be a Public Health
• Electronic items and Emergency of International
jewelry that are Concern (PHEIC) by the
checked in World Health Organization
(WHO)
For full details of benefits provided, add-on coverage options and a listing of what is not covered,
please reach out to us via:
Call Email
1-300-88-1007 travelclaimscare@etiqa.com.my
For travel related assistance, please reach out to us on our 24/7 hotline via:
Call
+603-27856565
Personal Data Protection Act Slip for Individual Customers
NRIC No : 850404-02-5118
Certificate No : TPT-C6397828-K1
Date : 08-05-2024
I/We, agree, consent and allow Etiqa General Takaful Berhad (hereinafter called "Etiqa General Takaful") to process
my/our personal data (including sensitive personal data) ("Personal Data") with the intention of entering into a contract of
Takaful, in compliance with the provisions of the Personal Data Protection Act 2010
I/We, understand and agree that any Personal Data collected or held by Etiqa General Takaful (whether contained in
this application or otherwise obtained) may be held, used, processed and disclosed by Etiqa General Takaful to
individuals and/or organizations related to and associated with Etiqa General Takaful or any selected third party (within
or outside Malaysia, including medical institutions, reinsurers, claim adjusters/investigators, solicitors, industry
associations, regulators, statutory bodies and government authorities) for the purpose of processing this application and
providing subsequent service related to it and to communicate with me/us for such purposes.
I/We understand that I/We have a right to obtain access to and to request correction of any Personal Data held by Etiqa
General Takaful concerning me/us.
Such request can be made by completing the Access Request Form available at all Etiqa website, Etiqa Takaful
branches or contact Etiqa General Takaful via email PDPA@etiqa.com.my. In accordance with the provisions of the
Personal Data Protection Act 2010, I/We may contact the Customer Service Centre at Etiqa Oneline 1 300 13 8888 for
the details of my/our Personal Data. Such information shall only be granted upon verification.
I/We agree, consent and allow Etiqa General Takaful to share my/our Personal Data with Maybank Group, Etiqa General
Takaful's agents or strategic partners and other third parties ("other entities") as Etiqa General Takaful deems fit.
I/We agree to receive marketing communication from Etiqa General Takaful or from these other entities about products
and services that may be of interest to me/us.
Yes No
Note: If you no longer wish to receive marketing communications, please notify Etiqa General Takaful to withdraw your
consent and Etiqa General Takaful will stop processing and sharing your Personal Data with these other entities for the
purpose of sending you marketing communications. For avoidance of doubt, the withdrawal does not include processing
of your mandatory Personal Data.