AYMENE ALA EDDINE DIB

HOTEL MANAGER

ABOUT ME
Passionate about the hospitality industry, I am a young and highly motivated individual
with two years of experience in managing hotel establishments. My constant drive is to
+971558909784 provide superior quality service and create memorable experiences for guests. My
expertise includes operational management, team coordination, and continuous service
dib.ayman04@gmail.com
improvement. I am seeking new challenges in a dynamic hotel environment where I can
apply my skills to ensure customer satisfaction and the growth of the establishment.
Dubaï, Deira

EDUCATION
Hospitality and catering management
Professional Training Institute
2019 - 2021
Master's Degree (M2) in teaching
French as foreing language.
Larbi Ben Mhidi National University
2019 - 2021
Advanced computer Technician
Professional Training Institute
2018 - 2019
Bachelor's Degree in french
culture
Larbi Ben Mhidi National University
2015 - 2018
Bachelor's Degree in Experimental
Sciences
National high school
2014 - 2015
WORK EXPERIENCE
HOTEL MANAGER
Hotel Al Salama Park 04 stars
2022 - 2023
-Managing accounts and budgets.
-Hiring, training, and managing the administrative team and other staff.
-Reservation management.
-Ensuring the highest level of customer service in the hotel.
-Dealing with unexpected situations and ensuring the hotel's effective response.
-Preparing regular reports for the hotel owners that illustrate the hotel's performance
and recommendations for improvement.
-Contributing to the hotel's marketing and increasing room reservations
LEADERSHIP
Marwa Shopping Marketing Company
2021 - 2022
-Participating in the implementation of marketing plans for the company's clients.
-Expanding the customer network and maintaining strong relationships with them.
-Providing consultations and advice to clients regarding the company's products or
services.
-Guiding the sales team.
-Market research and monitoring.
-Executing marketing campaigns.
-Meeting customer needs
ADMINISTRATIVE AGENT
Transport Training Center
2018 - 2020
- I held the position of an administrative officer at a transportation training center.
- My responsibilities included receiving clients and processing, inputting, and storing
administrative files and documents.

SKILLS
Decision-making LANGUAGE
Leadership
Time management Arabic - native
Planning and organization French - excellent
Strategic thinking and market English - excellent
analysis
Managing social media ACTIVITIES
Learning capability
Motivation
Trading stocks
Negotiation swimming
Mental games: Chess
Listening to classical music