第九课：邮件

同传Barry All-in-one职场写作课
 关于邮件
邮件为职场中最常⻅、最规范的⽂字沟通形式。

邮件通常分为2种：

1. 内容较⻓，语⽓礼貌的邮件。使⽤场景：

跟对⽅不熟

Reach out（主动联系某⼈）

求⼈办事

阐明⼀个问题

2. 内容简短，直奔主题。使⽤场景：

回复已有的邮件讨论

快速确认⼀个事情

同步⼀个简单的消息

跟对⽅已经熟了
 正式邮件完整版结构
1. 标题 | Subject/Title

2. ⾃报家⻔ | Self-Introduction

3. 邮件⽬的 | Purpose of Writing

4. 说明情况、表达诉求 | Explain the Situation & Request

5. 客套收尾 | A Polite Finish

6. 落款 | Sign off
 ⼀、标题
多⽤名词短语形式，避免⽤完整陈述句。

Subject: 2023 Annual Head Count Review（过⼀下2023年编制）

Subject: Updates as of 20 Dec（截⽌12⽉20⽇的进展同步）

如果是紧急⼯作，可以给标题加上⼀个前缀：

Subject: [ATTN]/[Urgent] Approval Needed（【急】需审批）

ATTN是"attention"的缩写，表示需要引起关注
 ⼆、⾃报家⻔
如果跟对⽅很熟悉了，可以跳过这个步骤

1. 客套话术：

I hope this email finds you well.

I hope you are well.
I hope all is well on your end.

2. ⾃我介绍话术：

My name is X from Y（部⻔）. My role is…（描述岗位）

This is X from Y（部⻔）. I support…（⽀持哪块⼯作）

I'm X from X（部⻔）, currently serving in a capacity as…（岗位名称）

3. 如何知道的对⽅：

Alex from Finance referred me to you（财务部的Alex把您介绍给了我）

I came across your profile on LinkedIn（我在领英上看到了你的账户）

I heard you are the point of contact for this matter（我听说你是这个事情的对接⼈）

 三、说明邮件⽬的
1）快速让对⽅明⽩你的诉求；2）帮⾃⼰梳理逻辑，不跑题

The purpose of this email is to…

The purpose of this communication is to…

I am writing to…

I am writing about…（“关于”，后⾯加上名词词组）

例：The purpose of this email is to seek your direction on this case.（这封

邮件的⽬的，是想询问你对这个案⼦的下⼀步，是否能给个⽅向。）
 四、说明情况、表达诉求
因为表达诉求往往需要求助对⽅，这部分可以⽤更礼貌的“敬语”。

Would you mind (doing sth)?

I was wondering if you could (do sth)?

Could you please (do sth)?

I'd like to ask you for a favor. Would you mind (doing sth)?

It'll be greatly appreciated if you could (do sth).

注意：would you mind后⾯跟ing形式，could you后⾯跟原形。

 五、客套收尾
客套收尾的⽅式通常有4种：

1. 再次感谢对⽅：

Once again, I really appreciate your help.

Your help is much appreciated.

Thanks you for your consideration.（感谢你考虑这件事情。）

2. 表示可以提供更多帮助：

If you need any further information, please don't hesitate to contact me.

I've attached some files with more details for your convenience.

Please let me know if I can do anything to help.

 五、客套收尾
客套收尾的⽅式通常有4种：

3. 期待合作/答复：

I look forward to hearing from you.

I look forward to working with you.

I can't wait to meet you in person.

4. 祝福对⽅：

Have a good weekend!

Enjoy your well-deserved break!

Merry Christmas!
 六、落款
邮件的不同正式程度，也可以采⽤不同的落款：

1. 偏正式

Sincerely

Faithfully

Respectfully

2. 偏随意

Best/kind/warm regards

Best

Regards
 Sample
Subject: Request for Approval
Hi Alex,
I hope this email finds you well.
This is Barry, Account Manager from the Sales team. Happy to be speaking with you.
I'm writing to seek an approval for our client event budget (CNY Party). The total amount is $20,000 USD.
The event will be held right before Chinese New Year, where we will host our clients at the Beijing Peninsula
Hotel. The budget covers event space, catering, gift bags and other expenses. The CNY Party has been an
important tradition of our company, being an opportunity to engage with our top clients and show that we
care.
Here is the link to the approval - if you could please click "approve" after reading the details, it would be
greatly appreciated.
Please let me know if you have any further questions.
Respectfully,
Barry
 Sample（中⽂）
主题：请求审批

您好Alex，

⻅信佳。

我是Barry，销售团队的客户经理。很⾼兴与您对话。

本次邮件的⽬的，是想申请⼀笔客户活动预算（春节派对）的审批，总⾦额为$2万美⾦。活动会在春节
前夕举⾏，招待客户的地点为北京半岛酒店。本次预算覆盖场地费、餐饮服务、礼包以及杂项费。春节
派对⼀直是我司重要传统，也是⼀个与我们头部客户保持联络，向他们表示关怀的好机会。

此处附上审批链接 - ⾟苦您在阅读完毕后点击“批准”，谢谢。

如果有其他问题，请联系我。

敬上，

Barry
谢谢观看！