VLADIMIR MORENO SOSA

Bogotá, Colombia. January 7 1977 , ID79664666, Bogotá

Cl 96 n 69b75 ap 1005B . Bogotá DC, Colombia.
Mobile: (+57) 3232300011 .
Colombian Professional ID: CN206-39476 (05-2004)
Project Management Institute , License Number: 1744725
vladimir.morenos@hotmail.com

PROFILE
As a B2B Enterprise Operations Team Manager at Liberty Global, I lead the daily operation, project
improvements portfolio for operative platforms on charge , ensuring quality, efficiency, and
customer satisfaction. With over 20 years of experience in the Transport, Datacenter and managed
services industry, I have a solid background in operations, project and budget management, high
level stakeholder management, and Product Development.

Degree in Electronics Engineering PMP certified, MBA Finance, very experienced by working across
different markets in Latin America & the Caribbean. I am passionate about solving problems and
making things happen. Open to new opportunities in Project & Portfolio Management , strategic
planning, and management.

WORK EXPERIENCE

May 2021 - B2B Enterprise Operations Manager Bogotá Colombia

present
Creation, structuring and management of a specialists team created
to bring quick response to specific B2B Voice and Network
platforms. Incident and problem management ensuring internal
SLAs are achieved. Structuring the creation of a IT Infrastructure
management team covering LLA 400+ internal firewalls,
Virtualization platforms, Networking Datacenter equipment and
specific B2B following the best management practices and
processes. Operation and management of Cisco UCCE Contact
center Infrastructure L2 specialists team. This platform handles
4500+ agents located at all LLA locations. Planning, execution, and
closure of improvement projects for all platforms on charge. OPEX
Budget management of USD 2M+ yearly.
Reporting to Daniel Santoyo – David Olea.
May 2019 – B2B Service Delivery Manager – Bogotá Colombia
May 2021 Product Engineering Team
Liberty Global
Working on the Projects Portfolio for the Technical Product
homologation and Platform´s implementations. Executing project
Management for the most strategical projects and ensuring the
rest of the projects are on track and PMs in charge are following
the established procedures and rules. Budget planning and
execution control for the assigned B2B portfolio. Projects are
covering all Liberty LatinAmerica area including Colombia,
Central America, Chile, Republica Dominicana, Puerto Rico,
Bahamas and the West Indies. Achieved operative experience
along all LLA companies and about customers and countries
cultures help on product deployment planning, projects execution
and Strategic targets definition.
Reporting to Cesar Santamaria.

Feb 2017 – April Senior Project Manager Bogotá Colombia

2019 Liberty Global - Cable and Wireless Business.
Project Management for Managed Services implementation
deals closer with VIP Customers in the Colombia and LatAm
área. Planning and execution of Projects for special customers
having an strong revenue and strategic impact for the company.

March 2013- Project Manager Bogotá Colombia

Jan 2017 Service Implementation and Delivery Team
Columbus Business Solutions A Liberty Global Company
Project management for implementation of IaaS, Remote
Backup, Disaster Recovery, Cloud Security and Voice solutions
for private and Government customers located on Central
America, the Caribbean area( Spanish and English speaking)
and USA having face to face and remote interaction with them
and local operations. Working on the PM processes, and managing
relationship with Support, Processes, Implementation and Product
teams in order to improve the workflow into the Projects Execution.

Achievements
Correct Delivery of 250+ projects to Customers having an important
revenue for the company. Management of very important and
strategic projects involving VIP Customers with significant budgets
and revenue. Creation and Tuning of Delivery processes for many
of the Portfolio products.
Reporting to: Fredy Ruiz

Aug 2012- Feb Sales and Business development Advisor. Bogotá Colombia
2013 Self-Employed
Customer base expansion for some local IT companies. Business
development and analysis. Independent IT business developer
April 2012 - Delivery Project Manager Bogotá Colombia
June 2012 BT LatAm Colombia
Specific Tasks:
Daily operations supervision and installation checks for the Colombian
Ministerio de Tecnologias de la Informacion. Compartel Project.
Achievements:
Execution of the mentioned tasks for about 600 places located on
the Colombian Northern Area and Arauca.
Reporting to: Benjamín Montesinos

July 2011 - Project Manager – Backbone Projects Engineer. Bogotá Colombia

January 2012 Telmex Colombia - TYS.
Specific Tasks:
Managing the planning, tracking, execution and closing of
backbone Projects such as building and connection of new nodes,
network expansion and migrations. Planning, definition of project´s
scope, and scheduling project tasks for all the new Backbone
projects.
Achievements: Total or partial execution of at least 7 assigned
projects such as BW expansions on DWDM and SDH Networks,
creation of new nodes for 3play services distribution on some
Colombian cities, Data Centre Upgrade Projects among others.
Reporting to: Adriana Mosquera.

January 2011 Analyst - Consulting Partner. Bogotá Colombia.

May 2011 FP Banca de Inversion
Specific Tasks:
Responsible for new customers and business opportunities
development. Tracking performance on new business processes,
closing deals and expanding the contacts database.
Achievements: Customers database expansion and delivery of
potential business for a value up to USD20M. Partner: Juan
Pablo Higuera.
July 2008 – Datacenter Engineer London, England.
January 2011 DataPipe Europe

Specific Tasks:
Monitoring and remote-hands assistance to the Windows-Unix-
Networking Engineers team. Helping to the Datacenter Manager
into the planning and building of IT solutions when required by
Project Managers.
Deployment of hardware solution supporting new IaaS, PaaS,
SaaS products.
Achievements: Monitoring and assistance on the regarding
tasks for at least 400 blade servers and backup solutions.
Coordinated job with the London Data Centre team on the
Planning and execution of the General Data Center Migration of
2009.
Reporting to: Jim McGuire - Aqeel Ahmed.

May 2006 – NOC Engineer Colombia

August 2007 Telefonica Telecom Colombia
Specific Tasks:
Network Engineer - Operator. Responsible
for the 7*24 monitoring, maintenance, and
event management of the nation-wide ATM
Alcatel Newbridge and Frame Relay network
Coordination of technical support tasks for
the main Colombian cities.
Achievements Execution of all those tasks
and the Processes-Roles Definition following
the Telefonica Data – Telecom Colombia
merge executed on 2006. Reporting to:
Jorge Vargas.

May 2005 – Optical Network Engineer. Colombia

May 2006 Huawei Colombia
Platform Administrator.
Specific Tasks:
Management and engineering tasks over the
SDH Network made for Empresa
de Telecomunicaciones de Bogota (ETB)
having E1 to STM64 working capacities.
Supervision, Installation and maintenance
Scheduling. Staff
management of the 7x24
monitoring Engineers
assigned to the project.
Achievements 100% satisfaction on
role transition when I left the job after
many successful upgrades, migrations
and network expansions.
Reporting to: Juan Carlos Gonzales.
May 2004 – Technical Support Engineer Colombia
IFX Networks Colombia
February Specific Tasks:
2005 First level technical support to core and customers´ data channels.
Feasibility analysis for data channels using Spread Spectrum radios
working on 2.4 and 5.8GHz bands, DSL and Optical fibre third party
channels..
Achievements Technical solution for many network failures
involving Customer´s and Core channels involving sometimes the
whole country network. Reporting to: German Camargo

FORMAL EDUCATION
Feb - 2010 Master in Business Administration. University of Wales Institute United Kingdom
Cardiff. Area of study: Finance. Dissertation work named “Survival
strategies for ISPs on the credit Crunch. A Strategic and Financial
approach”.

Nov – 2002 Bachelor Degree in Electronic Engineering, Universidad Santo Tomas Colombia

CERTIFICATIONS – TECHNICAL TRAINING

May 2023 AWS Certified Practitioner, Expires Apr 2026

Credential ID MG87GNBCWNQ4QKWJ
August 2014 PMP Certification. PMI License #1744725 Expires Aug 2026

January-2013 ITIL Certification

April-2007 Cisco Certified Network Associate Certification. Intitec Institute Colombia

CCNA # CSCO11140207.

Nov-2006 Advanced VPNs over Juniper MPLS M10i series routers. EriccsonColombia
Training Center. Bogotá.
Oct-2005 Commissioning and operation of SDH Huawei Devices Certification. Colombia

OTHER RELEVANT SKILLS

IT KNOWLEDGE .
Microsoft Project, Ariba, SAP, Sharepoint and other Microsoft Stack applications. Network
design and management platforms, Microsoft Office, graphic design applications.

LANGUAGES
• Spanish (native)
• English, Bilingual proficiency.

PROFESSIONAL REFERENCES

Cesar Alberto Santamaria. Director Información Technology. Globenet Telecom. Tel 3203963843

Daniel Santoyo B2B Engineering Director Liberty Latin America Tel 3186531696