Title: Lanka Windows quote Telephone Script

#Introduction:
- Good [morning/afternoon]! My name is [Your Name], I'm calling from [Lanka Windows]
because I would like to offer a free quote on your next build. Is that suitable for you?
#Customized Solution:
- Lanka offers a range of custom built aluminium frame windows that cater to different
needs.
-I can schedule a callback within 48 hours with one of our product experts to provide a free
quote, where they can assess your plans and provide a consultation tailored to your specific
needs.
#Finalizing Appointment:
- Great! Let's find a convenient time for our experts to callback. Do you have any
preferences regarding the date and time for a consultation?
- I understand, and thank you for taking the time to listen to my proposal- would you mind if
I forwarded you an electronic brochure for your consideration?
#Wrap-up:
- Thank you so much for taking the time to consider [Lanka Windows].
We're excited to help you transform your Build with our products.
-end-

#Identifying Needs:
#Highlighting Benefits:
- Lanka windows are designed using the latest technology in double glazing to provide an
excellent 7 star thermal insulation rating, which can significantly reduce your energy costs
and create a more comfortable environment., whilst also being made of thicker semi-
commercial/ commercial level glass, with heavier and more durable aluminium frames than
our competitors, with a 10 year warranty on the product.
- Additionally, our windows are known for their noise reduction capabilities, ensuring a
quieter indoor space.
- On top of that, they're available in various styles and finishes, customised to your exact
specifications down to the mm, allowing you to enhance the visual appeal of your home.
The lead time from ordering custom windows to manufacture and delivery is 8-10 weeks.
- our pricing arrangement is better than our competitors, compared to similar products, our
windows are 20-30% lower in price at 50% deposit on terms of order and the remaining 50%
7 days after end of sale, where most of our competitors charge before delivery.

Draft -Matt Jenkins

Title: Lanka Windows quote Telephone Script

#Addressing Concerns:
- I completely understand that investing in new windows is a decision to carefully consider.
Our team is committed to guiding you through the process and addressing any questions or
concerns you might have.
If you would like to see some examples of our work I can forward you an electronic
brochure; you may also see some examples available on our website at
https://lankawindows.com.au/
- your number was provided to us via the Cordell Database
#Exclusive Offer:
- As a special offer for our valued customers, we're currently running a promotion that
includes [mention any discounts, warranties, or additional benefits].
#Closing:
-upgrading your windows is not only an investment in your build's value but also in your
comfort and peace of mind.
#Handling Objections:
- If there are any concerns or hesitations, I'd be more than happy to address them. Is there
anything specific that's holding you back from moving forward?
#Follow-Up:
- After the call, send a follow-up email with a summary of the conversation, the agreed-upon
appointment details, and any relevant brochures or resources. Also CC
sales2@lankawindows.com.au
Remember, the key to a successful sales call is building a genuine connection, understanding
the prospect's needs, and offering tailored solutions that provide value. Good luck!

Draft -Matt Jenkins