Document Code: QM-OOQA-001

North Eastern Mindanao State University Revision No: 002

Effective Date: 07/01/2023

UNIT MANUAL
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Subject Approval Top Sheet

Approval Top Sheet

Prepared by:

GENELYN A. TRINIDAD, LIEZEL RAVELO UGAY,

Head, QA-Cantilan Head, QA-Tandag

ALAN S. COMPE, CHARLENE GRACE M. GARCES,

Head, QA-San Miguel Head, QA-Tagbina

LOWELYN Q. ESTOQUIA, LOVELLA C. DE RAMOS, FOR

Head, QA-Cagwait Head, QA-Bislig

Reviewed by:

LEA G. GURIMBAO, CE
AOV-Quality Assurance

Approved by:

JENNIFER M. MONTERO, EdD

Quality Assurance Director
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Subject Distribution List

Related Document

Document Issue Sheet FM-OQMS-005

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Subject Revision History Log

Related Document

Revision History Log FM-OQMS-004

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Subject Table of Contents

Table of Contents

Section Content Description Page

A. Cover Page 1

B. Approval Top Sheet 2

C. Distribution List 3

D. Revision History Log 4

E. Table of Contents 5

F. Vision, Mission, Goals, Core Values, Quality Policy 6

G. Context Diagram with Process Description and References 8

H. Process Description 9

I. Quality Objectives and Plans 10

Quality Objectives and Plans Monitoring

J. Risk Management 11

K. Standard Operating Procedures 12

L. Work Instruction 13

Appendices 14

Organizational Structure

Designation Orders/Office Orders

Masterlist of Forms

Masterlist of External Documents

Masterlist of Guidelines and References

Masterlist of Quality Records

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Subject Vision, Mission, Goals, Core Values, Quality Policy

Vision, Mission, Goals, Core Values, Quality Policy

VISION
A transformative leading University in Asia and the Pacific

MISSION
NEMSU shall provide competency-based higher education training through transformative
instruction, relevant research, sustainable extension and production responsive to local,
regional and global trends.
1. Produce competent and skilled graduates prepared for gainful employment;
2. Develop graduates who shall not only foster economic progress but also care for the
environment, adhere to positive value system, and preserve cultural heritage;
3. Engage in high-impact research for instruction and develop technology for food security
and renewable energy;
4. Collaborate with government and non-government agencies to help improve the lives of
the marginalized groups; and
5. Promote cooperation/partnership among regional, national, and ASEAN institutions in
Higher Education.

CORE VALUES

Competence
A combination of observable and measurable knowledge, skills, abilities, and personal attributes
that contribute to enhance SDSSU employee and student performance and ultimately result in
organizational success.

Accountability
Responsibility for own actions, decisions and commitment to accomplish work in an ethical,
efficient, cost-effective and transparent manner manifesting the value of sound stewardship in
the wise use of resources for common good.

Responsiveness
A prompt action, consistent communication, quality information, and a focus on providing a
superior experience to stakeholders.

Excellence
The quality spectrum at exceptional levels demonstrated by learning outcomes and the
development of shared culture of quality consistent with the vision, mission and goals of
university.

Service
Dedication for a continuous improvement of services, stakeholder’s relationships and
partnership which stresses interdependence and collaboration for a sustainable success of
clients and their communities in helping build a just, peaceful, stable and progressive Filipino
nation.
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Subject Vision, Mission, Goals, Core Values, Quality Policy

GOALS
These are the specific goals in the four (4)-fold functions of the University:

KRA 1. Instruction
Develop highly competent, globally-competitive and morally upright graduates.

KRA 2. Research
Produce research for the advancement of knowledge, new technology and innovative
approaches for competitive endeavors.

KRA 3. Extension
Empower the rural poor to improve their lives through transfer of technologies and knowledge.

KRA 4. Production
Sustain University operations through viable and profitable income generating projects.

QUALITY POLICY

The North Eastern Mindanao State University commits itself to produce highly
motivated, globally competitive and morally upright human resource through the delivery
of transformative and quality higher education that conforms to international standards
driven by excellent instruction, relevant researches, sustainable extension and
production services.

Together with our stakeholders, we shall endeavor for continual improvement of our
quality management system in consonance with statutory and regulatory requirements
for clients and industry satisfaction for quality of life.
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Subject Context Diagram

CONTEXT DIAGRAM

CORE PROCESS

QA Planning

QA Implementation
and Monitoring

QA Submission of
Reports

PROGRAMS
ACCREDITED and
ISO 9001 CERTIFIED
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Subject Process Description

Process Description

The Quality Assurance Services ensure the core processes are in place and
implemented for this university's quality assurance: the planning, implementation, and
monitoring of its PAPS and the submission of required reports to the top management
and its concerned regulatory agencies.

Quality Assurance Planning. This process ensures the strategic planning of the
quality assurance accreditation of identified programs for the year and submits
applications for its accreditation schedule.

Quality Assurance Implementation and Monitoring. This procedure ensures that

the quality assurance department conducts and monitors the pre-assessment of
identified programs' documentation to determine their readiness for actual accreditation
by an accrediting agency. It also includes the actual visit and evaluation of documents
for those identified programs that have been submitted for accreditation.

Quality Assurance Submission of reports This process ensures that top

management is aware of the results of the program's accreditation and submits
semester and annual reports as prescribed.

The expected result of this core process is to have programs accredited or ISO
9001 Certified, which indicates that the processes carried out throughout the university
were effective, efficient, relevant, and timely.

Process References

Related references are standard operating procedure on:

PM-OOQA-001 AACCUP Program Accreditation

PM-OOQA-002 AACCUP Online Program Accreditation

ISO 9001:2015 Preparation for

PM-OOQA-003
Certification/Surveillance/Recertification
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Subject Quality Objectives and Plans

Related Documents

Quality Objectives and Plans FM-OQMS-001

Quality Objectives and Plans Monitoring FM-OQMS-017

Corrective Action Form (If applicable) FM-OQMS-009

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Subject Risk Management

Related Documents

Risk Register FM-OQMS-002

Corrective Action Form (If applicable) FM-OQMS-009

Risk Management PM-OQMS-006

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Subject Standard Operating Procedures

Related Documents

Masterlist of Procedures ML-OOQA-001

AACUP Program Accreditation PM-OOQA-001

AACUP Online Program Accreditation PM-OOQA-002

ISO 9001:2015 Preparation for Certification PM-OOQA-003

Surveillance/Recertification
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Subject Work Instruction

Related Document

Masterlist of Work Instruction ML-OOQA-005

Preparation of Program Performance Profile (PPP) WI-OOQA-001

Preparation of Video Presentation WI-OOQA-002

Preparation of Program Narrative Profile WI-OOQA-003

Self-Survey Accreditation WI-OOQA-004

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Subject Appendices

Related Documents

Designation Order/Office Order

Masterlist of Forms

Masterlist of External Documents

Masterlist of Guidelines and References

Masterlist of Quality Records