INDUSTRIAL ATTACHMENT REPORT

NAME OF INSTITUTION : THE KISUMU NATIONAL POLYTECHNIC

ASSIGNMENT : INDUSTRIAL REPORT

NAME OF STUDENT : ONYANGO VICTOR ONYANGO

ADMISSION NUMBER : TKNP/B/7496

SUPERVISOR : MILLICENT OGINGA

PERIOD OF ATTACHMENT : 3RD JANUARY 2024 TO 30TH MARCH 2024

DEPARTMENT : LIBERAL

COURSE : DIPLOMA IN SOCIAL WORK AND

COMMUNITY DEVELOPMENT

SUBMITTED TO THE KENYA NATIONAL EXAMINATION COUNCIL IN

PARTIAL FULLFILLMENT FOR THE REQUIREMENT FOR AWARD OF

DIPLOMA IN SOCIAL WORK AND COMMUNITY DEVELOPMENT

 DECLARATION

STUDENT

I hereby declare that this is my original work and has never been submitted for
examination in any institution. The work is compilation of all activities undertaken at
the place of industrial attachment.

NAME: ONYANGO VICTOR

SIGNATURE:

DATE:

SUPERVISOR

I confirm that the student under my supervision has done work presented in this
report.

NAME: MILLICENT OGINGA

SIGNATURE:

DATE:
 DEDICATION
I dedicate this report to my parents and extended family for their support and
understanding during my journey through attachment. I also dedicate it to all my
colleagues in the organization and friends for their enduring support.
 ACKNOWLEDGEMENT
My first gratitude goes to Almighty God for his gift of life and protection, providing
me with wisdom and determination in completing my attachment successfully. I also
thank the CEO of the Organization Mr Kennedy Odede, my supervisor madam
Millicent Oginga ,Staffs and the executive committee for offering me an attachment
opportunity in their organization.

I also acknowledge my parents for their moral and financial support during the
attachment period.
ABBREVITIONS
SHOFCO: shinning hope for communities

SUN : Shofco Urban Network

NGO : Non-Governmental Organization

SL : Sustainable Livelihood

SWEP: Shofco Women Empowerment

TABLE OF CONTENT

DECLARATION---------------------------------------------

ACKNOWLEDGEMENT

DEDICATION

LIST OF ACRONYMS

LIST OF FIGURES

CHAPTER ONE

1 INTRODUCTION

1.1 Organizational Background

1.2 Organizational Structure
1.3 Layout of the Compound
1.4 Occupational safety and health guidelines

1.5Purpose of the report

CHAPTER 2

2 DESCRIPTION OF ACTIVITIES
2.1 Description of activities done and operational processes and quality checks
2.2 Explanation of each department visited
2.3 Description of equipments involved in production or used during delivery
2.4 Case study

CHAPTER THREE
3 SELF ANALYSIS OF KNOWLEDGE
3.1 Achievements
3.2 Specific skills gained
3.3 Comparisons with the contents learnt in class
3.4 General experience
3.5 Challenges gained/ experienced
CHAPTER FOUR
4 SUMMARY
4.1 Attachment summary
4.2 Conclusion
4.3 Recommendation
4.4 Purpose of the report

CHAPTER 2

5 DESCRIPTION OF ACTIVITIES
5.1 Description of activities done and operational processes and quality checks
5.2 Explanation of each department visited
5.3 Description of equipments involved in production or used during delivery
5.4 Case study

CHAPTER THREE
6 SELF ANALYSIS OF KNOWLEDGE
6.1 Achievements
6.2 Specific skills gained
6.3 Comparisons with the contents learnt in class
6.4 General experience
6.5 Challenges gained/ experienced
CHAPTER FOUR
7 SUMMARY
7.1 Attachment summary
7.2 Conclusion
7.3 Recommendation
7.4 Purpose of the report

CHAPTER 2

8 DESCRIPTION OF ACTIVITIES
8.1 Description of activities done and operational processes and quality checks
8.2 Explanation of each department visited
8.3 Description of equipments involved in production or used during delivery
8.4 Case study

CHAPTER THREE
9 SELF ANALYSIS OF KNOWLEDGE
9.1 Achievements
9.2 Specific skills gained
9.3 Comparisons with the contents learnt in class
9.4 General experience
9.5 Challenges gained/ experienced
CHAPTER FOUR
10 SUMMARY
10.1 Attachment summary
10.2 Conclusion
10.3 Recommendation
LIST OF FIGURES

Figure 1.2

Figure 1.3
 CHAPTER ONE

1.0 INTRODUCTION

1.1 Organizational background

Shinning Hopes for Communities (SHOFCO) is a grassroots movement based in
Nairobi Kenya urban slums in Kibera as a headquarter hence providing services,
community platforms and education and leadership development for women and girls.
It serves more than 350000 slums in Kenyan cities.

Kennedy Odede, who is the CEO, grew up in Kibera where he experienced extreme
poverty, violence, lack of opportunity, and deep gender inequality. It is because of
this experience that in 2004, with just 20cents and a soccer ball, he started SHOFCO
as a movement for the empowerment of urban youth, women, and girls. Odede was
inspired by activists Martin Luther Kings Jr., Marcus Garvey, and Nelson Mandela, as
well as by women like his mother who suffered consistent abuse but remained strong
and driven.

In 2007, Odede met Jessica Posner, an American college student who was studying
abroad in Kenya. Together they created the model that SHOFCO uses today. In 2009,
Odede and Posner built the Kibera School for girls, a landmark achievement in the
history of the organization that acted as a base for their female empowerment
programme. SHOFCO has expanded their services to include free medical clinics, an
innovative aerial clean water system, public toilets, an internet cafe, as well as
economic and community empowerment programs. The aerial water piping system
was the first of its kind in Kenya and is in both Kibera and Mathare

In September 2014, Shining Hopes for Communities officially opened SHOFCO -

Mathare in Nairobi’s second largest slum, Mathare. This site includes another school
for girls, a free healthcare clinic and community and economic empowerment
programs. SHOFCO has continued to expand and now operates in more than 10 slums
across Kenya in almost every county.

In the year 2019, SHOFCO was officially opened in Kisumu County’s largest slum
Obunga. This was the only office which served its clients in the county and western
part of Kenya. The offices were later built in several slums in the county such as
Nyalenda A, Nyalenda B, Manyatta B, Manyatta A and other slums. The organization
has been initially spread in almost all the counties in Kenya.

The Organization promote peace and cohesion, it enhances good leadership and
governance, economic empowerment, and social welfare. These are the main
prospects. It offers so many departments such as sustainable livelihood, healthcare,
education, welfare, Sacco, gender, and mental health.

In each department, there are several activities offered, in sustainable livelihood, it

deals with women empowerment, in gender department it deals with gender-based
violence and child abuse, when it comes to education system, it offers full scholarship
to the TVETS students for short courses. It also offers free library to the school going
pupils and students. In SUN welfare department, it deals with the members by
standing with them in case of death. They offer respective services to the deceased
members.

VISION: To create an organization that is safe for children, where all efforts are
made to prevent child abuse

MOTTO: Inspiring confidence

VALLUES: Transparency, integrity accountability and respect.

1.2 Organizational Structure

1.2 Organizational Structure

SHOFCO ORGANOGRAM

CHIEF EXERCUTIVE OFFICER (CEO)

OVERRALL DIRECCTOR

HUMAN RESOURCE MANAGER

COUNTY EXECUTIVE
COUNTY COORDINATOR
COMMITTEE

DEPUTY COUNTY COORDINATOR

SITE COORDINATOR
SUB COUNTY COMMITTEE

FACILITATOR
WARD COMMITTEE

GROUPS

THE COMMUNITY
Chief executive officer: This is the founder of the organization who writes proposals and
acquires funding donors that enables the running of the organization.

Organization director: Plans all major activities in all sectors across the organization.

County Coordinator: Coordinates the activities of the organization in a county.

SUN Director: Heads the operation services of the SUN department.

Human Resource: works with an administrative department to enables smooth and successful
functioning of the organization.

It is arranged in a square manner to enable a conducive space for each staff to access documents
freely or to have free movement in an office.

It is located at St. John’s Church because it is at the centre of the slam.

It is located near the tarmac road which is connected by the Ring road to be easily accessed by
community members and for easy when giving the direction to the visitors.
1.4 Occupational Safety and Health Guidelines

Health care services - This organization has come up with healthcare centre which is currently
operating in Nairobi which is the headquarter. It offers services to the SHOFCO members. It is to
be launched in Kisumu very soon whereby all are in plan.
It also deals with gender issues. Such issues are gender-based violence, child abuse etc.
It offers clean water and sanitation to the communities. In terms of welfare, it stands with the
deceased members. The organization offer support through compensation and offering other
services such as transportation and giving out tents and chairs in funeral programmes.
SHOFCO health programme also provides slum dwellers with access to healthcare. Services
provided in the clinics include primary healthcare and preventive care; pre- and post-partum
care, family planning, cervical cancer screening, gender based violence responses and child
nutrit1.5Health care services - This organization has come up with healthcare centre which is
currently operating in Nairobi which is the headquarter. It offers services to the SHOFCO
members. It is to be launched in Kisumu very soon whereby all are in plan.
It also deals with gender issues. Such issues are gender-based violence, child abuse etc.
It offers clean water and sanitation to the communities. In terms of welfare, it stands with the
deceased members. The organization offer support through compensation and offering other
services such as transportation and giving out tents and chairs in funeral programmes.
SHOFCO health programme also provides slum dwellers with access to healthcare. Services
provided in the clinics include primary healthcare and preventive care; pre- and post-partum
care, family planning, cervical cancer screening, gender based violence responses and child
nutrition.
1.5 Purpose of the Report
To present and to discuss research findings. This is where after the field practicum one present
what they have collected from the field practicum.

To helps in decision making - This is where people come up with different ideas hence end up
having a good decision concerning a problem at hand and solving them appropriately.

Helps in skill acquirement. This is where one acquires new skills apart from what is being taught
in classes hence expands in terms of knowledge and skills.

For proper research - This is where the report gives a well detail information from the research
made hence enabling the researcher to have an overview of information of the research made.
1.6 Limitation of the report
It is a self-reported data - This is where there is no other person to take part in writing of the
report hence one cannot prove or know whether the report written is true or false.

It is time consuming - It needs a lot of time for one to write the report since it entails a lot of
documentation hence cannot be written in pace.

Implementing report recommendation is difficult - This is because the scopes and objectives are
not well defined, and the logical and structured framework are not used hence implementation
becomes difficult.

The report lacks available or reliable data - This is because of the measure used to collect data
hence making it difficult to come up with detailed data.

It is highly detailed-This is where the information can be a lot hence can lead to confusion on
what to read and it is also time consuming.
 CHAPTER TWO

DESCRIPTION OF ACTIVITIES

2.1 Description of activities done and operational processes and quality checks
(SUN) SHOFCO Urban Network - It deals with groups are registered through the organization
for welfare.
It promotes peace and cohesion, good leadership and governance, economic empowerment and
social welfare.
Group follow up. We do group follow up to look at how the group is progressing in terms of
payment. The group members are encouraged to continue cooperating well.
Youth voice training. This is mainly done by the youth leader of a particular ward. They
mobilize youths to join SHOFCO as a group (SUN Welfare)
Compensation. This is act of standing with the SHOFCO member or giving support by
offering cheque to the deceased member. Acknowledgement is also valued during cheque
compensation
2.2 Explanation of each department visited.
Educational programme
In this department, many have succeeded through SHOFCO. It provides full scholarship to the
students who are financially unstable. The students are majorly enrolled in TVET institutions for
technical courses taking a duration of six months.
It also offers free library services to the students.

Health programme
The SHOFCO health programme provides slum dwellers with access to healthcare. Services
provided in these clinics include primary health and preventive care, pre- and post-partum, child
immunization, comprehensive HIV care, family planning, cervical cancer screening, gender-
based violence response and child nutrition. The health programme still operates fully in Nairobi
but will be fully operate in Kisumu County very soon though there some operations which are
taking place for the preparation to be officially operated in Kisumu fully.

Sustainable livelihood department

In 2018 SHOFCO provided 4807 beneficiaries with employability entrepreneurship and business
training. This program helps in inserting skills to the individuals on various activities so that they
can gain the daily livelihood or their living standards. Through this department, there is (SWEP)
SHOFCO Women Empowerment. It majorly trains women on how to make shampoo, downy.
Liquid soap bid making and others.

Gender Based Violence department.

It raises the awareness and addressing sexual and gender based violence cases (SGBV) in the
country. It has handled many cases including sexual gender-based violence, domestic violence
and child abuse.

SHOFCO Urban Network (SUN)

SUN has reached so many community members. It also continues to facilitate community
groups and peer-to-peer savings network to create an entrepreneurial investment funds for
business and micro-life insurance to mitigate the risks of unexpected death that can devastate
family finances. It has also united several social welfare groups, issues scholarships to many
secondary school students.

Mental health
This is the act of giving out mental education ta an individual especially if distressed due to
mentally illness.
2.3 Description of equipment involved in the production.
Equipment are the objects or tools used in an organization to provide or deliver services.
Rim papers _ These are used during photocopying and printing of the documents.
Printing/ Photocopying machine_ The machine is used in photocopying and printing of the
documents. It is also used in scanning of the document and sending to the respective receiver
incase to be sent.
Desktop/ laptop_ It is used to store the data in the office. It is also used to type some documents.
Receipt books_ Are used to record the payments for groups.
Forms_ Such are compensation form, welfare individual forms, premium forms, loan application
forms and any other relevant form.
Furniture_ such as chairs, office tables and shelves for books and files.
Office stationeries such as pens, file, office pins, notebooks, paper punch, stapler, whitewash,
marker pen etc.
2.4 Case study
During my industrial attachment journey, I handled many cases such as;

CASE ONE
Nature of the case
Loan complaint

Details of the client

Name : Sy prose
Age : 56 Years
Language : Luo, Kiswahili, and English

Problem presented.
The client complained that she applied the loan but failed to receive the loan for a
long period.
Problem solving
I advised the client to give me her details to access her bank statement. I gave her
details to the coordinator to confirm through phone call to the main office in Nairobi.
There was a slight mistake which was rectified, and she did reapplication of loan. The
client received the loan within duration of two days.

CASE TWO
Nature of the case
Child abuse
Details of a client
Name : Davis
Age : 9 years
Language : Luo and Kiswahili
Problem presented.
The client reported his aunt to the office of being abusive; he used to be given heavy
duties which are child abuse.
Problem solving
I gave her a few piece advice and finally referred him to the gender based violence
department to gain more solution
 CHAPTER THREE

3 SELF ANALYSIS OF KNOWLEDGE

3.1 Achievement
I managed to convince some of the individuals to join the SUN welfare. I also mobilized groups
on many occasions especially on field work to be registered or to be part of SHOFCO. I did this
by explaining more about SHOFCO in details to be more understandable. I also managed to
convince my clients who came in the office for more enquiries about the organization.
Furthermore, I managed to mobilize youths for youth voice training which is normally done over
the weekends by the youth representative at ward level.
With assistance from the site coordinator, I was able to grow in terms of knowledge and skills.
She was able to guide me in what I was doing and whenever I made a mistake, she would correct
me hence enabling me to grow in an upright posture.

I was also able to be familiarize with the machines that I was not able to use. These machines are
such as the printer, the photocopying machines, and laptops. I was able to know the benefit of
joining a non-profitable organization and the benefits they bring to the society.
3.2 Specific skills gained.
Communication skills _ Through industrial attachment in an organization, I gained skills to
communicate in a group with different people and pass relevant information to be more
understandable.
Confidentiality. I can be able to stand in front of audience with confidence without fear and shy
while passing the information.
Creative skills. In regarding to my creativity which I gained within the organization, I can use it
to make liquid soap, shampoo, and Downey. I gained the creativity through sweep (SHOFCO
women empowerment) training under sustainable livelihood department.
Good leadership and government skills. During my field walk on different groups I gained some
skills and qualities of good leadership governance.
3.3Comparison with the content learnt in class.
According to my observation, field work is more fruitful than what is learnt in class.

This is because, it enables us to do it practically and know what your strengths and weakness is.
This is only identified when you are in your theoretical class.

Practicum lessons are better than class lessons because it enables us to learn more things and
identify other new ideas apart from what we are being taught in class. This is because, one visits
new places and get new ideas other than that which is limited in the theoretical part in class.

Practicum content is more valuable than that learnt in class because you get different people who
will be able to teach you more of what you have learnt in class since they have more experience
in that field. This will enable a student to come out a successful worker in future.

In school, I learnt through lecturers which were theories in most cases. We were being taught
tactics to handle cases in theory form. This is different as compared to what I learnt in
attachment. In attachment, I did it practically. I can be able to apply what I learnt in school
practically. I also shared my knowledge and skills with the community members.
3.4General Experience.
In my general experience, I feel confident that social work is a good course since it is entailed at
bringing a positive change in the community.

I have been able to be familiarized with what is happening in my community, the challenges they
face and what is to be done in order to be able to grow and be a benefactor of the community.

I have also gained confidence in my course and realize that am the change agent of my
community and accept to be a social worker officer of my community.

They all have one vision, mission and objective hence enabling them to achieve their goals as an
organization.
3.5 Challenges faced/ experienced.
I faced so many challenges especially on my field work.

Resistant from other individuals. Some group members failed to understand our trainings due to
the insight from some of the defaultants. They spread propaganda about the organization.

Time consciousness. Concerning the time management, some members appear at the venue very
late. This leads to lack of proper communication hence lack know how about the organization
hence leading to rumors.

Absentism. Due to commitment, some of the members may not be able to present themselves in
the venue. A times, there were more absentees as compared to those who were present. This was
due to the personal scheduled programs. Such absentees lacked information about the
organization.

Weather condition. Some areas are very pathetic especially when it rains. The area become flood
and muddy hence difficult when trekking to the specific venue. This was leading to low turnout
of the trainees.
 CHAPTER FOUR

4.0 SUMMARY

4.1 Attachment Summary

Based on the above report and skills gained I believe that I will be in regarding to my future
career. My work-related learning period at the SHOFCO really transformed me into a
responsible student who is capable of completely working in an industry. I was able to
familiarize myself with new ideas and aspects in the organization. I have now finalized my
attachment period; I will be able to balance between theories I learnt at school with the practical
experience that I gained in the organization.

The theory that I learnt at school has been transformed to available resource during my
attachment period at SHOFCO. I have also been transformed personally by the challenges I
faced during the attachment period. I am critically able to analyze solutions and make rational
decisions. I am now capable to be a leader hence I acquired good leadership skills.

I can also manage to accomplish my duties as directed by my supervisor without strict

supervision. I farther took advise from the staffs positively
4.2 Conclusion
In conclusion, the student benefited a lot in the field attachment in a way that the student
managed to apply the theoretical knowledge from the school in to practice through the many
activities the attaché was obligated to do.

The attaché improved the skills like interpersonal, listening, presentation skills, acting freely
around people, typing skills, data analysis and many organizational skills. The student learnt
many different ideas from the staffs and other attachés, and this contributed to a lot on the
knowledge and experiences I gained.

Finally, attachment was fun and therefore the attachees would encourage the organization to
continue giving students the opportunity to do their academic requirement of attachment from
their organization.
4.3 Recommendation
To the organization

Serious supervision to the workers and attachees. The organization should increase and ensure
more supervision over the employees to work effectively. This is done through submission of
weekly plan or report to ensure that there is proper mobilization of the individuals or groups.

More attachment opportunities to students. The organization should continue giving more
attachment opportunities to students as this will provide better opportunity for student to apply
their theoretical knowledge in world problem.

The organization should also more electronic machineries such as laptops and printers to
increase the working rate.
4.4 Reference
Supervisor: MILLICENT OGINGA

Phone number: 0723543313.