QuocHor CONG HOA XA AOL CHU NGHIA VIET NAM ~— -'Ty do- Hanh phic Luft 9: 1972023/QHI5 LUAT BAO VE QUYEN LOLNGUOI THRU DUNG (Can ct Hid phip rude Cong hia xa héi chit nghia Vigt Nam; Qude hei ban henh Lat Béo v8 quyén loi ngs tg dig Chung NHUNG QUY BINH CHUNG itu i. Pham vi ditu chink aft ny quy dish v8 nguyéa to, chin sich io vé quyén ii nut ita dng; uytn vA nga vy oda ng iu dng; tech nhigm ela t che, ef hn kink doanh di vii ngabi gu dings hoat dng bio véquyén lg ngudi tea ding cia co qun, 18 ch; gid quyét anh chip gita ngudi teu ding va 8 che, c& nan kinh doanb; quin ly na mabe vé bio vé quyén li ngudi teu ding, idu 2. Bd twomg Sp dung 1. Newbi tu ding 2.8 che, nn knh doanh, 3. Mittin T8 gude Vigt Nam; t8 chit chin tr =x hi. __ 408 che chin tr x gi ~nghé nghidp,t8 chic x hi b chit x hi - nghé nghigp (sau day goi chung 1a t6 chite xi h6i) tham gia béo vé quyén loi ngudi tiga ding 5. Co quan, t6 chire, 4 nhin trong nude va nude ngoai 6 lién quan dén, bio vé quyén loi nguoi tién dig. Ditu 3. Gi ‘Trong Lu§t nay, cdc tir ngit duéi day duoc hiéu nhu sau: 1. Ng sé ding Wing mua sr dng sin phir, hing hoa, ich vy cho tn ich i ing sinh ost eae nn, ia inh, equ, che va kg vi ‘mye dich throng mai. 2. T6 chite, cd’ nhan kink doth 1a td chite, of niin thye | lién tue mot, ingt sb hoe tte cfe'sing dogn cia qué trinh tr i tu, sin xudt én tu tha sin a ac a ce a bao gim:2 4) Thuong nbn theo quy dinh eda Luft Thuomg mais ») Cé nhan host dng thuomg mai de lp, thudng xuyén, khong phai ding gj kin doanh, 3. Thing tn etic ngued i cing bao gan théng tin c6 nin eba ngudi tiga ding, théng tin vé qué trinh mua, sit dyng sin phém, hang héa, dich vu ciia ngudi tien ding va thdng tin Khe lién quan dfn giao dich git ngudi tiéu ding va t8 cite, e4 niin kin dosnh, 4. San phim, hing héa eb Khuyét ttf sin phim, hing h6a khéng bio dim ‘an tod cho nguoi tiu ding, e6 kha ning gay thi hai cho tinh mang, ste khée, ti sin cia ngudi tiga ding nhung chua phit hign duge khuyét tt ti thoi diém sin phim, hang héa duge cung edp cho ngudi tigu ding mie di sin phim, hing hoa d6 duge sin xudt theo ding teu chudn, quy chudn ky thugt hign hanb, bao gim: 4) Sin phim, hang héa sin xusit hing logt eb Kuyt tt pt sin er thigté kg thus; ) Sin phim, hing hée dom 1 c6 khuyét tft phét sinh tir qué trinh sin xult, ché bién, vin chuyén, hm git va sir dung; ©) Sin phim, hing héa tidm dn nguy oo gly mét an todn trong qui trinh at dung nhung khéng ¢6 huéng din, cinh bio day di cho ngudi tiéu ding. 5. Gio djch a giao dich chsge thye higntrén khOng gian mang, phuong tiga dign tirhode phueng tign Khic ma ngudi tiga dimg khéng duoc kiém tra, tiép ‘xt true tiép véi sin pafim, hing héa, dich vu true khi tham gia giao dich. 6. Cung edp dich vu lién tue la vige cung cp dich vy c6 thot han tir 03 thing tr én hoc khéng xéc dinh thoi han, 7. Bin hang tree 18 chit, e& hin ki doanh chi dng tgp fn nnguditgu ding, giithigu sin phim, hing ho, dich wy & bin, eung edp cho ngudi tigu ding, bao gdm che hinh thive sau dy: 4) Ban hang tn ca la host dng bin sin phém, hing héa, cung cp dich ‘vu tai noi 6, noi lam vige ota ng tigu ding; vy Bau hang da cit hogt dng bén bing lia thong qua mag tw of han tham gia gdm nhieu ci, nhibu nhénb, trong d6 cf nbfin tham gia drge husg hoa bog, tdn thing vi Ii fch kinh e khde tr kée qua bin hing héa cia minh va cba cénhin khic trong mang hugs ©) Bim hing kbing tai dja diém giao dich thudmg xuyén IA host dng thigu, bin sin phim, hing héa, cung cp djch vy tai ede dja diém khong pha Ih dia diém ban sin phim, hing héa ob éjnh, gi6i thigu,cung ofp dich wythung xuyé. 8. Giao dich de thit bao giao dich tir xa, cung cp dich vy lién tye va ‘bin hing tng tgp gta tb che, cd nin knh doaah vi nguditigu ding.3 9. New e6 dink hucéng la chayén gia, ngudi ob uy tin, ned duge x8 hGi chit trong Tinh vue, nginh, nghé cy thé theo quy dinh eta Chin phi. 10. Tiéu ding bén vig a vige st dung sin phim, hing hbo, dich vu dip img sme dich tgu ding, sink hoat ca cd nbn, gia dinh, co quan, t6chite mgt eéchbigu qui, déng thoi gldm thigu cde the dng tiéu cue ve mdi truémg, Kinh t8 ~ x3 bot ida 4, Quyda cia nguéi titu ding 1, Duge bio dire anton tinh mang, ste khod, danh dy, nhn phim, uy in, {ai sin, bio vé théng tn, quyén, loi {ch hop phép Khe khi tham gia giao dich, it ddyng san phdm, hing béa, dich vy do t6 chite, cd nha kinh doanh cung cép. 2. Bye cung cp a don, cing t,t ig Hén quand gio dhs théng tink tdi, chin xéc, ay a v8 stn phi, hing hd, ch ve, ni dung lao dich, ngudn géc, xut xir sin phim, hang héa, dich vy va vé t8 chitc, c4 nbn kinh doanh. 3. Lia chon sin phim, hang héa, dich vy, t8 chite, cé nhin kinh doanh theo nhu edu, digu kign thye té cia minh; quyét dinh tham gia hoc khéng tham gia ‘giao dich; théa thufn céc n6i dung giao dich véi 16 chic, ¢& nhin kinh doanh; duge cung cfp sin phim, hing héa, dich vy ding véi ngi dung dt giao i. 4, Gép ¥ v6it8 chit, cf nhén kinh doanh v8 gi, cht lugg sin phim, hing ‘ha, ch vy, phong eéch phye vu, phuomg thie giao dich va ndi dung ign quan dé sao dich gta ngudi tig ding va t chit, cé nhin kinh dan, 5, Yeu cdu t6 chit, e4 nbn kinh doanh b8i thudng thigt hai khi sin phim, ‘hang h6a o6 khuyét t, sin phém, hing héa, djch vu khong phi hgp tiéu chun, uy chudn kj thust, kong béo dim an todn, do Iuémg, s6 eng, khOi long, et Iemg, eng dng, gi, n6 dang khéc theo guy dinh cia php Iufthode Kh di ‘Gi ding iy, thing bie, ong bb, nim yét, quing clo, gi6i thi, giao kat, cam cede t6 chit, 4 nn kinh doanh, (6. Tham gia xy dmg chin sch, php lut vé bao vé quyéa loi ngui ti ding, 7. Khia nai, 8 cho, Khoi kign hofe d8 nghi 18 chic x hoi khdi kign 48 bio ‘vé quyén Igi cba minh theo quy dinh cita Lu@t ny va quy dinh khae ea php ludt 26 lén quan. 8, Duge tir vin, hd tro, huéng din vé kién thite va k¥ ning tiéu ding sin phim, hang héa, dich vy. . 9, Duge tgo diéu kign Iya chon m6i truimg tiéu diing linh manh va bén ving. 0. Buige bio vg khi sit dung dich vu efing theo quy djnh cia Luft nly va de ola php Luft e6 Higa quan. 11. Quydin Khe theo quy dinh eta php Tut itu 5, Nehia vg cia ngudi tidu ding 1. Kid tra sin phim, hing hoa trade khi nbn theo quy dink cia php hut guy di4 Iva chon teu ding sin phim, hing héa o6 ngubn ge, xu x16 ring, 2. Tidu ding king vi pham php ult, khéng tri véithuin phong my tue ago de xh, khong xm phgm da lich qube gia, dn te a ich cOng cng, khng gy nguy hai dén tinh mang, st khbe, i sin ea minh vi ca ngudi ke. 3. Tun thi i@ukig, hung dén vin chuyen, bio quin, sir dung sin phim, hing héa, dich vy; quy dinh vékiém dinh, bio vé moi tudng, teu ding bén ving theo quy din eb php lu, 4. ‘Thing tin kip thai, ehinh xe cho ea quan nhi mute 18 cht, e& hn & lign quan ki phat hignsin phim, hing ha, dich va Tu hnh rn th tena kone bio dim an toin, ay hit hei hoge de doa gay tit hai dn tinh mang, ste koe, danh dy, nhin phim, wy tn, ti sin cia ngubitéu ding; hin vi eta t chi, e& nn kinh doanh xm phy dén quyén, lpi fch hgp phap eta ngubi teu ding 5. Chu rch higm vé vig ean ep Khdng chin x4 hoe kg dy ds vé thong tn lin quan an gio dich gita ng teu ding va t8 chic, ef nin kin oan theo quy dinh cia php lust. 6. Nghia vp ke theo quy dinh ea php ut. idu 6. Nguyén the bio vé quydn Ipi ngudi iéu ding 1. Bio vé quyn oi ngs tiga ding la trich nhigm cia Nh mide, t chic, cd nhéin va toan xa hdi, 2. Quyén, Ii ick hop phip cia ngudi tu ding duge cong ahén, tn rong, bio dim va bo v8 theo quy dinh eta phip ui 3, Bio vé quyn igi ngustigu ding pha dre chi dng thy him kp thi, c6ng bing, minh bach, ding php Iu. 4. Host dng bio véquyéa loi gui iu ding khdag dye xam pham dén Igiich cia Nha nude, quyén oi ch hep phép eta 16 chic, ef hn inh doanh vi 16 chi, nha thie 5. Bio dim cng bing, bin ding, Khéng phan bigt v8 eid, ye nguyen, ng vi pham phép lit, khdng tri véithudn phong mg tye vi dgo te x4 gi trong giao dich gitia ngudi tigu dig va 6 che, cé nhan kinh doanh, Digu7. Chinh sich cia Nhi nude v8 bio vé quyén Ipi nguii tu ding 1. Tao didu kia thugn loi 48 ngudi tiéu ding, ov quan, tS chit, e& nh Kae thue bien dy ai quyén, nghia vu va phat huy st chi: dng trong hoat dong tio vé yen lo natu ding; khuyén khich, tn vinh ng tu ding, t cc, can kh tham gia bio ve quyén li nguditiéu dng. 2, Kiya kc, hi try 8 che, ef hn kinh doanh ngign et, mg de, phéttién koa hee, cfg ngh vi dBi méi sing to tong hoat dng bio ve quyen loinguei teu ding.s 3, Tao digu kigm thu loi huy d@ng ede ngudn Ive dau tu eo si vt chit phat trién nhin le cho eo quan, t6 chic thye hin cng téc bdo ve quyén loi new figu ding vi co quan, tb etic o6 Fién quan; Khuyén Khich, diy manh xi hoe cng tie tu vin, hb tr tuyén truyén, phd bign chin séch, php lu, kiéa ttc, Ihuéng dn ky nang v8 bio vé quyén loi nguéi tiga ding. 4. Bio véquyén oi ngui iu ding gin voi thie dy thye hh kink doanh 6 trich nhigm, da dang héa eéc kénh phan phi hign dai, xy dumg nén kinh 18 Ae lfp, tr hi 5, ay manh héi nhép, mér rong hgp the quée té, chia sé thong tin, kinh trong vige bao vé quyén loi ngudi tiéu ding. 6, Nang cao dgo dc kinh doanh, hinh thank van héa tiéu ding an toin, vB rnin lank mani va béa viing; xirly nghiém, kip thi eéc hanh vi-xm pham quyéo Joi ngudi tien ding. 7. Thite diy sin xuit va tiéu ding bén vimg, bao gdm cic host dng sau day: 2) Khuyén khicy thc dy duty, sin ult, hu théng, phn phd, wut ku, np khd sin phim, Hing héa, dich vy, Ong ngh thin thiga mi trving hudng én kinh té xanh, kinh té tudn hodn nhiim ning cao loi ich cia ngudi tiéu ding; 1b) H6 tro 5 chic, of nin tng dng, pt trén Khoa hoe, cdng nehé tién ti, ma 96, mi vech, tray xudt nguén gée éé sin xult, cung cép sin phim, hang hhéa, dich vy an toan, bio dm chit luong, nfng cao ning lise can tran ota sin phim, hang héa, dich vu; ©) Tham gia chit ng va e6 trich nhiém vio ede host dng thi dy sin veult, tidu ding bén ving cita kha ve va thé gid. ‘Didu 8. Bio vé quyén Igi ngwdi tidn ding a8 bj tén thong 1, Ngudi tigu ding dé bj tén thuong la ngudi tiéu ding ob kha nding chju -nhidu tie déng bit igi v8 tép of thong tin, ie kde, ti sin, gi quySttranh chap tai thdi diém mua hode sir dung sin phim, hang héa, djch vy, bao gim: a) Newb cao tudi theo quy dinh cia phép lugt vé ngudi cao tudis 'b) Naw Khuyét tt theo quy inh ofa phip luft v8 nau khuySt tt; ©) Tré em theo guy dinh ca phi Iugt v8 tré em; d) Nabi din te thidu 56; ngud sinh sng tai ving dBng bdo din te thidu 56 va mién ni hai do, ving c6 dieu kign kinh té - x hi khé kin, ving e diéu ign kink & - x8 nid big kh6 kn theo quy din cia php lua; {Phy nit dang mang thai hotc nudi con dui 36 thing tubis ‘6) Ngudi bj ben hid nghéo theo quy dinh eva phép lu; ) Tinh vign hp nghéo theo quy dinh eba php fut gi6 2. Vige bio ve quyén toi nga tid ding df bj tin thuomg due the hién aur sat a) Nau tiéu ding d8 bj tén thyong duge bic dim ede quyén ea ngudi tiga ding theo quy dh cia Lut nay va ede quyén,chinh sich tin theo quy dinh kine cia php luit olin quan; b) Té chic, e4 hn kinh doanh chi dng, ty ehjutrich nigm t8 che the hign quy din ti khoén 3 Bidu nay; ©) Khi nguoi tga ding dé bj tén thuemg 06 yéu cds duge bio vé kém theo china ct ligu ching minh minh la ngudi iu ding a8 bj tn thong va ve vige uyén Igi ca minh bj xm pham, 18 chive, ef nn kinh doanh pha ten tiép ni, vi kg chuyén yeu cfu eda mgd tu ding eho bn thi ba gi aut, te rung hep bén tht ba do 06 nghia vy ién quan, Tring bgp tc ii quyét yeu clu cia nguai tgu ding dé bj tén thuong, t chic, e@ nhan kinh loan phi tr 16% bing vin bn, trong dé néu 6 cn er php I vi su kn phi hhgp véi ni dung chinh sich d& cng b6 theo guy dinh tai khodn 3 Digu ni 4) T8 chic, e rn kiah doanh phi bi thing tig ai theo quydinh cia hip ust v8. din sy cto nga teu ding d8 bj én thuong tong tung hyp cho, tirchdi ia tén hog t ch tip nbn, xy yeu ebu cia ng tiéu ding theo guy dinh ta dit e khodn ny, 4) Co quan quia IY nha nude vé bio vé quyén loi ng tig ding 18 ce chin 2 i, che bhi Bo im ute ip, ae Y yeu ch cba ng tiéu ding 48 bj én thong vi bung dn ng dng bj tn thcong ung clip cée ching et, igu v8 vig quyén Ii eta minh bi xim pham; €) Ca quan gun ah nav bio v uy na ti ding, 1b ci chinh trj - x4 hi, 16: bite x4 hi cé trich nhiém huéng dan, 1 vi pham i vi bee, nin kinh doan rong qué inh 8 che thy hia ‘rich nhigm quy dinh i khodn 3 Bigu ndy phd hop vi him quyén theo quy dh cia phi tt. 3. Khi giao dich véi ngudsi tiéu ding dé bj tén thuong, tb chite, cd nhan kinh doanh cé trach nhiém sau diy: 8) Bo dim vig the hin quyén ea ngudi tid ding d bj tb thong trong qué trinh mua bin sin phém, hing héa, cung cp dich va theo quy diah tia phi loft; ) Ap dung ca ché git quyée ki ma, ran chp theo quy dinh eia php Jugt phi hep v6itimg di tuong ngui tie ding dé bi ton thuong: €)Khdng due ci gi guy yu ca dug io v8 ota ng 48 bn thaomg.quy éinh ta dine khodin 2 Diu nay do kc bie chi vit, phong tue ip aun; tidy ding1 4) Chéng kj thi, phin biét di xtr, loi dung yéu té dé bi tén thuong aé xm pham quyén, Igi ich hop phép cia ngudi tiéu ding trong, qua tinh thye higa giao dich; 4) Xay dung, ban hinh trnh ty, thi tye, phuong thie ho¥e bign phip phi hop véi timg d6i tong gud tigu ding d& bj wba throng a8 bio dim quyén khiéa nai, yéu cu gidi quyét tranh chip va céc quyén khée ota ngudi tiéu dling 43 bi ton thuong; ©) Xay dime, ofp nit, c6ng khai cho nguéi tiéu ding df bi tin thuong ede ‘adi dung quy djnh tai Khon nay theo hinh thie miém yét tai try sd, dja diém kinh dloanh hoge ding ti tré trang thong tin dign wt, phn mm img dng (néu e6) va ‘io tgo, tap hudn cho ngwai lao dng cia minh vé cée n6i dung a6. “Trach nhigm quy inh tg diém ny khéng bit bude dp dung dBi vi ef nhn hhogt dng thurong mai die lip, thuing xuyén, khéng phai dng ky kinh doank; oan nghigp nb, siéu nhé theo quy dinh eta php lut, tr trang hp doanh nnghigp dé thu hign giao ch quy dinh tsi Chuong IM eda Lut niy; 1g) Tréch nhigm bhie theo quy éinh cia Lagt ny va quy dinh khée eta phép Jug e6 ign quan, ‘Didu 9. Bao vé quyén Igi ngudi tiéu ding trong giao dich véi ch man hoat dng thuong mai dge Kp, thug xuyén, khong phi ding ky kink doank 1. Cénbin host éGng thug mai de lp, thing xuyén, khong pha ding ky kkith doan theo quy dh eta Lut ny chi phi thye hign ee trch nhigm sau diy: a) Bio dim an teain, do lug, s6 long, khoi long, chit hugng, cong dung cola sin phim, hing héa, dich vy ma minh bén, cung ep cho ngudi tiéu ding; 'b) Khéng duge dan, cung cp cho ngui tiéu ding cic logi sin phim, hang hhéa, djch vy tel php lu, trai v6i thudn phong my tye va dgo die xz his ©) Cung elp chi xée, dy di théng tin v8 sin phim, hing héa, dich va ma minh ban, cung ep cto ngudi tiéu ding; 4) Dé hing hés cho ngudi tiga ding hoe tr atin va na a ng hn tirngudi ti8u ding trong truing hop hang héa do minh bin, cung cfp khng bio dim an toin, do hing, 9b Ingng, khdi huong, chit lngng, cong dung nh thong tin ma minh cung ed: 4) Chép hanh quyét din thu héi sin phim, hing hoa trong tru’mg hop sin phim, hing héa do minh ban, cung ep thude dign pha thu hdi; chju chi phi d& {iéu hiy sin phém, hing héa trong truimg hop sin phim, hing ha phii iu hy theo quyét dinh cita c# quan 6 tham quyén; ¢) Trach nlaigm khéc theo quy dinh ela Chinh phi 2. Cain ctr vo quy ‘cia Lugt nay va quy dinh khac cita php luat 06 Tién ‘quan, Chinh phi quy dinh chi tiét vige bao v8 quyén Ioi ngudi tiéu ding trong8 sao dich véi cénhfn hoat dng thong mai dbe fp, thm xuyén, khong phi dling i kinh doaah, 3. Cin ot wo guy djnh eta Lust nay, quy dn ca Chih pv di ign cu.thé ci dia phuong, Uy ban nn dn px, ban qui cho, Khu thug m9 trign Khai thye hién cé> bign hip ou thé 48 bao dim an toan, do ludng, s sf hong, khdi huang, chit ing ci sin phim, hing ha, dich wu va bio-vé quyén, lei feh hop php ke cho ngdi tu ding Khi me sir dang sin phim, hing hoa, dich voi ef nha hoat ding thuomg mi ddc ip, hung xuyén, king pha ding kj inh doanh, Didu 10, Cée hh vibj nghiém chm trong bio vé quydn Ii ngudi teu ding 1. Té ce, c4 nin ki doanh bi nghim cm hye hig ec hinh vsau dy 2) Lia 66 hose gy nh lin cho newb tiéu ng thdng qua vige eung cp thing in a ech, king dy i, khong chinh xe vé mt trong ed ni dng sa dy: sin phim, hing hia, dich vu ma t chic, cd nhn kinh doanh bé, cong eép; uy tin Kh ning kinhdognh, ki ning eng ip sin phim, hing ho, dish vy cba 16 chi, cf nin kinh doaah; n6i dung, dfe diém giao dich gita neudi teu ding vi t chit, of nbn kinh dant; hin an, gidy t,t igu chimg nhin cia co quan aha nude e6 thin quyén v8 sin phim, hing héa, dich va hoge t6 chic, cf nn inh dosh ) Quiy ri nga téu ding thing qua inh vipa et hoe iin Lip tli vbiy mun cba ng tu ding d® gid thiguvé sin phim, hang héa, ich vv, tc, cd nin kn doen, d® ng giao kéthgp dng hoge 6 hinh vi ke sy cin tr’ cng vide, sinh hog bin thug cia ngubi teu ding: ©) fp bude nguti tiga ding mua sin phém, hing héa, dich vate véi ‘mud cia ngubi teu cing thing qua vigethyc hign hah vi ding vi lve, do dga dling vi hve hoge hk vi khde o tnh cht trong ts 4) Bp bube nguii tga ding than tosn cho sin phim, hang h6a, dich we d& ‘cung cap ma Khéng cé théa thufin truéc véi ngudi tiéu ding; 4) Khéng d&a bi, tr pi iba oe dil sin phim, hing ha, dich vu cho rngudi ti ding donk lin ci 8 ch, c& nh Kh dow, ¢) Khng d&n bi tr Ini titn hog dBi lai sin phim, hing héa, dich vu cho gut ding doin phim, hing hoa, dich ve khong ing wi ng ky, thong ‘bao, céng b6, niém yét, quiing céo, gidi thigu, giao két, cam két cila t6 chic, c& nin kinh dounh; 2) Binh rf, gin Ii sin phém, hing hoa, dich wa ki giao hing, cang cp dich vu cho mg tia dng 1) Khdng thing bo tac, Khdng.cOng ka cho ng iu ding vgs ta tug cho ngubi oh Inning dud! moi hinh thi sir dung hin nh, oi Khuyén,9 -khuyén nghi eda ngudi ndy nhl xi tién thuemg mai hode Khuyén Khich ng tiga ding mua, si dung sin phim, hing héa, dich vu; i) Nan cin ngudi tin ding kiém tra vé sin phim, hing ha, dich vy, tt traimg hop phip gt c6 quy din kh; 19 Yeu clu ngudi ti ding phi mua thém sn phim, hing héa, dich va nhir 1a dibu kign bt buge dé gino két hyp ding tai vb y muda eta ngwdi iéa dings 1) Quy dinh du khodn khOng duge phép ti Bigu 25 ela Lage nay trong hap dng giao ket v6i nauds tu ding, hop dg theo miu, diéu kign giao dich chung; 1m) Thu thdp, lw tr sie dyng, chinh sia, ep mbit, hiy bd thdng tin eis ding tri quy dinh ca phép Inst 2. 78 chit, eé hin ban hing da cp bj aghiém cfm thue hign ee hinh vi sau diy: 2) Yeu chu nguti kc phi 48t coe, ngp mbt Khodn tide hofe mua mgt 6 Jugng hing héa nit dinh dé tham gia bén hing da cp; 'b) Cung ofp thdng tn gian di, ply nh Hn cho nguditéu ding, ef nhén ‘ham gia bin hang da ep; «) Kinh doank theo phuong tite da edp khng o6 gify chimg nhiin dng ky hhogt d6ng bin hing da cp t chirehoat dng gidithigu v8 host dng kin doanh theo phurong thie da fp knSng 66 gidy ching nbn ding ky host ding bin hing acti <4) Kinh doanh theo phurong tit da cp 46 v6i dich vy ho¥e hinh the Khe ‘kh6ng phai Li mua ban hing héa, tri truimg hop phép lugt e6 quy djnh khécs 4) Phat trién mang lui bin hing da cp khéng dgatrén giao dich mua bin hing ha; 2) Thu hig hin vi quy dinh igi khodn 1 Bigu ny. 3. TS chit, can kinh doank thiét lp, vn hn, cung cp dich va nen ting s6 bj nghiém cdo thye hign cfc hin vi sau dy: 8) p bade hogs nein cén naudi tiéu ding dng ky sit dung hode sir dung nin ting 36 trang gian kc nhs Ii didu kign bat bude d8 sr dung dich wy; +b) Han ché guyén Iya chon eta nguditgu ding thong qua vige sip x6p wa tién iva chon sin phim, hing héa, dich vy gia cde t chit, of niin kinh doenh ‘eung efp trén nén ting s6 ma king eng kh tiéu chi Iya chon; ©) Sir dung bin php ng hig tj hoe hién th Kg trang thye KE gus phan héi, dénh gid cit ngudi tiéu ding vé sin phim, hing ha, djeh vu, t8 chit, ‘cénbin kinh doanh tn nén tng s6, ter truemg hgp phi hi, doh gid vi phar uy ink ela php lui, tai dy die xf hoi, 46) Sit dung biga phap nglin can ding ky, hogt ding, anh gis, hién thi phan gus0 di cia t8 che x hi tham gia béo v6 quydn li ngudi tu ding; 4) Neda cin ngrbi ti ding g@ b3 phan mém, img dung ea dt sin ma Xing anh hung én tinh ning kf thu co bin gip nén ting s6 vn hinh bin thong hoge bube ngu tig ding ci dt phn mém, tg dung kém theo tea nd tang 36; 6) Thyehign hh vi gy dnt oan 1 Biba ny 4. T8 chic, c4 nhin bi nghiém efim lpi dung vige bio vé quyén loi nud tiga ding dé xém pham Ig ich cia Nhi nude, quyén, Ig ch hop phép cat chic, 4 nhin khée, 5 Chinh phi quy din chi it khodn 2 Bidu ny. ilu 11, Yéu chu co quan nha nue xi vi pham phip 1u8te6 lig quan aén quyén loi ngudi tiga ding 1, Trang hop phét hign hin vi vi pham php ludt v8 bio vé quydn lgi gobi tiu ding va quy dinh Khe on phip Toit v8 quyén loi ngudi teu ding, gui ti ding, 6 chic, ef nh o6 lgn quan o6 quyén yéu eu trv tgp hose bing vin bin dén co quan nh mide o6 thim quyén d& duye xt IY theo guy dinh ci php ut. 2. Cu quan nh aude 06 thm quyén of tich nhigm tip nhdn va git quyét yéu chu cia ngudi tu ding, té chic, of nn 6 ln quan theo che ning, nhigm ‘vy, quyéa han va linh we drge phn edn, 3. Tring hap eo quen quin ly nha nude v8 bio v@ quyén loi naw tgu dang nhgn duge yéu chu quy dinh tai khodn 1 Bidu niy thade linh vee gun ij eta eo quan nha née ha ti oS tréch nim chuyén yeu cl dén co quan dé vi thong béo cho nau titu ding, chic, ed nhino6 lién quan bist 4, Ngutititu ding, 18 chic, ef nin o6 fén quan 6 tric nhigm cang ofp «hong tn, bing chimg v8 hn vi vi pham php ut ca chi, cl nin inh doanh ib 12, Hop tie quée trong bio vé quyéa loi ngudi tiga ding 1. Hp te qué trong bio vé quydn loi ngudi ga dng dye the hign teen nguyen the ton tong die lp, chit quyén, toan ven Hanh thé qué ia, khong, ‘can thigp vio eéng vige ni b6 cla nhay, binh ding va cing eé loi, phi hgp véi Hin php, php Int cua Vigt Nam va dda ue qubeté ma nude Cg hn hi cia mea Vigt Nam athinh ign 2. Tring hop aude Céng hia x hoi chi nghia Vigt Nam chu phi a thanh vign cia didu uée quée té 6 lin quan thi vige hop téc quéeté trong bio v8 quyén Ioi ngudi tigu ding duge thye hign theo nguyén tic c6 di 6 lai nhung khong duge tri véi Hign phép, php Iuét cla Vigt Nam va phi hgp v6i phap ludt, tap quin qué 3. Pham vihgp the quée té trong bio vé quyén loi ngudi teu ding bao gdmu tham van, tro dBi théng tin, ti Higa, tip nh va gidi quyét tanh ebdp, xi iy hhinh vi vi pham quyén lgi ngudi gu ding hoge hoat ding hp the quéeté phi hop kh theo quy dint ela phép lust Vigr Nam va diéu wée quée t& mi nue ‘Céng hoa x hi chi nghfa Vigt Nam La thanh vien. ‘pidu 13. Ngty Quyén cha ngwéi tiée ding Vidi Nam 1. Nedy 15 thing’3 hing nim la Ngay Quyn cia nguéitiéu ding Vigt Nam, 2. Chin phi quy dinh vige t6 chite thc hign efe hogt é@ng hudng img Negay Quyén cia ngudi tid ding Viet Nam, Chong Ht ‘TRACH NHIEM CUA TO CHUC, CA NHAN KINH DOANE BOL VOI NGUOH THEU DUNG ‘Diba 14, Bio dim an toan, do lwdng, sb Ingng, khOi tuyng, cht rym, cng dng sin phim, hing héa, dich vg bin, cang cp cho agudi teu ding 1.Té cho, c4 niin inh doank phai béo dim an ton, do luémg, s6 lung, hii lagng, chit krgng cdng dang sit phim, hing héa, dich vy bin, cang ep cho gui tiéu ding theo ding ni dung da dang ky, thing bo, cng b6, niém yet, quing céo, gidi thigu, giao két, cam két hoge theo quy dinh cia php lugt. 2. Té chit, ef nhim kinh doan phi inh béo sin phim, hang ba, dich vu 6 kha ning ely mt an todn, dn hung xu én tinh mang, sic Khe, ti sin cba nnaudi tiéu ding va thing béo vé ede biga phap phing ngiva theo quy dinh cia php bgt, ‘pidu 15, Bio vf thong tin cia ngudi tiéu ding 1. Té che, end inh doanh ty minh hoge by quyén,thué ben thirba thye Fn vigethathp, utr, sing, chinh sia e€p nt, hiy bo thong tin ela ngbi {ida ding phii bio dim an todn, an ninh théng tin cla ngubi tiéu ding theo quy inh cia Ludt nay va quy djnh khdc cba phép lugt 6 lién quan. 2. ‘Truong hop t chi, of nhfn kinh doanh iy quyén hoje thué bn thitba tye hign vigc thu tip, ha tr, sir dang, chinh sia, cp nb, iy thong tin eta nub teu ding Ui phi dave sy dng. ¥ eta ngudi Su ding. Vigo dy quyén hoe ‘thué bén thir ba phai duge thye hign bing van ban, trong 46 quy dinh r6 pham vi, ‘tréch nhiém cia méi bén trong viée bio v¢ théng tin ciia ngudi tiéu diing theo quy inh cia Lugt nay va quy dinh khde cia phap lugt 6 lién quan. 3, Tring hop ngudi tiga ding thye hign gieo dich thong qua bén tht ba ‘thi bén tht ba o8 trich nkigm bio v6 thing tn cia ngubi teu ding theo quy din cia Luge nay va quy inh kde eta php lut 6 lién quan. Diu 16, Xiy dyng quy tic bio vg thing tin cita ngui tiéu ding 1. Tri truémg tip php lu c6 quy dinh kde, chit, ef nin kinh doenB ‘ha thjp, hm tr, st dung thong tin eta ngudi gu dig pha xy dmg quy the bdo ¥§ thong tin dp dung chung cho nguditgu dng véi ede ni dung sau dy 2) Mye dich thu thi thing tn; b) Pham vi sir dyng thing tins ©) Thai han law tt hing tng 4 Bin php bio vé thn tn, bio dim anton thong tin ea ngud eu ding, 2. Noi dung quy dinhtgi Khon 1 Diéu nay phai duge t8 chic, ef nha kin doanh cng kai theo bish thi nim y6t vi rd nin thy ta tr sé da did kinh doanh vi ding ti trén tang thng tin din i, phn mean img dung (nu 6), 90 dda ign 8 ng ida ding tip fn tre hoge ti tdi dim th thp thong tn ‘Bigu 17. Thong bao khi thu thép, sir dung thong tin cia ngudi tu dang 1.76 chit, cé nin kinh doanh phii thing béo 15 ring, cdng khai, bing hinh thie phi hop v6i ngudi tgu ding ve mye dich, pham vi thu thép, sk dung thong tin, thoi han Inu ir théng tin eda ngudi iéu ding trae Kh the hign va phi duge ngudi tigu ding dBng y, rr truimg hep quy dinh tai Khodn 3 Biéa nay 2. Té chit, c4 nkin kinh doanh phi thit lp phueong thie 6 rang &é ngudi tiéu ding lua chon pigm vi thong tin dBng ¥ cung edp vi bay 8 sy ding § hoe laxing dng y, tre truéng hop quy dinh tgi khoin 3 Diéu nay, diém b va dim khoin 3 Dida 18 cia Lust ny. 3.76 chit, ef nln kinh doanh khéng phiichye hign nga va quy inh ta khodn 1 Bigu ny trongtrug hop thu thip thdng tn d duge nguti id ding cng Xai ogc trubng hop kie theo quy din ea php ut Digu 18. Sit dung thong tin cia nguii tu ding 1, Trude khi t5 chic, c4 nhin kinh doanh thay dBi mye dich, pham vi st

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