Chapter RDS Report 2022final

PMI Chapter Leaders’ Guide:
Chapter Volunteer
Role Delineation
Study Results – Fourth Edition
CHAPTER LEADERSHIP ESSENTIALS

Contents
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Help and Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Functional Areas and Associated Roles and Responsibilities . . . . . . . . .8
About this Guide Executive
President/CEO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
This guide provides
President Elect/Executive Vice President . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
background information and
Immediate Past President . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
summarizes the Chapter Administration/Operations
Volunteer Role Delineation Administration/Secretary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Study (RDS) process and Governance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
includes detailed Finance/Treasurer
descriptions of important Finance/Treasurer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
chapter volunteer Membership
responsibilities that directly Membership . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
support effective chapter Communications/Marketing/Social Media
operations. Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Marketing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20
Social Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
IT/Technology
IT/Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Webmaster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Professional Development
Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Professional Development/Education . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Events . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Mentoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Professional Development Champion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Sponsorship . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Outreach
Academic and Rising Leaders Outreach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Business/Corporate Outreach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Military Outreach (US). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Social Impact Outreach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Volunteer Engagement
Volunteer Engagement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Resources and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Thank You! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Chapter Volunteer
2 Role Delineation Study Results
Welcome
Since the first PMI chapter was chartered in July
of 1974, chapter volunteers have been vital to the
growth and success of PMI. Now leading and
300+ operating over 300 chapters globally, PMI chapter
Chapters volunteers generate a significant portion of the
impact PMI has on the world. Additionally, PMI
103 chapter leaders are some of our greatest
Countries ambassadors — advancing the project management
profession, welcoming new community members and
3,500+ working collectively to empower people to make
Chapter Leaders ideas a reality.
Worldwide
The importance of PMI chapter volunteers cannot
be understated. Without the 3,500+ chapter
leaders, PMI would not be in a position to broaden
our reach, deepen our impact or nurture lasting
relationships across our global community.
We are humbled by your collective commitment

and thank you for your dedicated service.
Chapter Volunteer
Welcome 3 Role Delineation Study Results
Help and
Resources
Chapter Volunteer
PMI values its chapter members and volunteers
and has a specially trained team to assist you with
managing your community and developing your
volunteers and members. The following page includes
a description of the PMI support available to you.
Chapter Engagement Support Staff Region Mentors

PMI has chapter engagement staff across the globe to Region mentors are experienced volunteers who provide
support you and your chapter. To determine the chapter advice, guidance and leadership to PMI chapter leaders,
staff in your region, visit the Chapter Partner Contacts when needed, to develop their leadership capabilities
list in PMInsight. and ensure member value delivery to build strong local
chapters. Region mentors act as a resource along with
Manager, Chapter Engagement: A PMI staff member PMI staff regarding policies and procedures, which
assigned to a specific region who provides overall enable the chapter’s operational success including:
leadership and oversight of relationships, functions and
services for the establishment, development and § Act as a liaison between the PMI chapter
maintenance of PMI chapters to a specific region. engagement department and chapter leadership to
foster and strengthen relationships and enhance
Chapter Engagement Partners: PMI staff assigned two-way communication.
to chapters who provide support for annual chapter
§ Encourage networking and facilitate collaboration
operation planning and execution. The chapter
among chapter leadership.
engagement partners perform the following activities:
§ Support chapter leadership in strategic,
§ Evaluate results to drive new and/or improved plans. operational and transition planning.
§ Maintain ongoing partnerships with chapters to § Provide advice, information and support to PMI
ensure their annual success. staff.
§ Support chapter leadership in board development § Provide advice, information and coaching to
and transition planning. chapter leadership.
§ Support community development through chapter § Support community development through chapter
formation, chapter reorganization, annual planning formation, chapter reorganization, annual planning
and reporting objectives. and reporting objectives.
Chapter Operations Analysts: PMI staff who work
with assigned chapters to provide ongoing guidance,
maintenance and support of general chapter operations.
The chapter operations analysts are responsible to:
§ Support community development through chapter
formation, chapter reorganization, annual planning
and reporting objectives.
§ Assist with chapter charter renewal process.
§ Review bylaws/governing documents.
§ Assist with PMI tools and resources.
Chapter Volunteer
Help and Resources 5 Role Delineation Study Results
Introduction
Chapter Volunteer
In 2012, PMI released the first edition of the Chapter Volunteer RDS. The study
defined key volunteer roles that support efficient operations of PMI chapters and
was based on the collective input of our global volunteer chapter leaders.
Subsequent editions have added additional information based on data collected via
the Component System (CS) and Volunteer Relationship Management System
(VRMS). All content, including descriptions, responsibilities and skills, result from
feedback from current chapter leaders. The results of the RDS are used to
develop training, content and resources in addition to providing a framework for
clear and consistent information to support the recruitment and onboarding of
volunteers.
2022 Chapter Volunteer RDS Key Skills

Methodology The following skills have been identified as essential to
Data from the CS and VRMS was analyzed to identify all roles:
common chapter responsibilities and to merge § Communication
descriptions.
§ Decision making
§ RDS worksheets, outlining roles and responsibilities, § Active listening
were provided to interested chapter leaders § Delegation
familiar with the role. The chapter leaders provided § Strategic planning and execution
feedback and edits to determine the final
§ Adaptability/flexibility
descriptions.
§ All current chapter volunteers identified via the CS
were invited to participate in an RDS market New Chapter Leader Resources
research survey to validate information based on Before beginning any role, all new leaders should:
roles they currently hold or previously held.
§ Updated and validated information and new § View sessions in the Chapter Leader Orientation.
branding are now included in the updated version of § Review documents in the Chapter Leader
the RDS. Orientation Picks Pack. Users must sign in with their
PMI username/password.
§ Review the Chapter Leaders’ Guide: Onboarding
Future Role Studies and Transitioning.
To ensure that the information remains relevant to
changing conditions, the Chapter Volunteer RDS will Please Note: You can access all of these important
continue to be refreshed. Functional areas and roles will resources and more on PMInsight — our single source of
be included based on frequency of use by our chapters truth for chapter leaders.
using data collected via the CS and VRMS. Additional
areas may be considered based on future needs of our
chapters for the purposes of providing increased PMI
support and alignment of resources to assist volunteers
serving in those areas.
Access RDS Electronically

To download a pdf of this guide, visit the Marketing
Portal.
Chapter Volunteer
Introduction 7 Role Delineation Study Results
2022 Chapter Volunteer Role Delineation Study
Functional Areas and

Associated Roles
and Responsibilities
Chapter Volunteer
The 2022 Chapter Volunteer RDS now organizes chapter
MEMBERSHIP
responsibilities by functional areas. The functional areas
Membership*
include roles and responsibilities that are important to
keep in mind when structuring volunteer involvement. COMMUNICATIONS/MARKETING/SOCIAL MEDIA
There are three categories of chapter roles: required, Communications*
recommended and optional. Your chapter’s bylaws, Marketing
specific needs and volunteer pool will determine your Social Media
chapter’s specific volunteer structure.
Publications
Each role outlined in this guide includes:
*Recommended roles for effective chapter operations
§ Description and providing member value
§ Responsibilities
§ Skills
IT/TECHNOLOGY
EXECUTIVE IT/Technology
President/CEO* Webmaster
President-Elect/Vice President PROFESSIONAL DEVELOPMENT
Past President Certification
ADMINISTRATION/OPERATIONS Education
Administration/Secretary* Events
Governance Mentoring
FINANCE/TREASURER Professional Development Champion
Finance/Treasurer* Programs
Sponsorship
*Required roles that all chapters must have per OUTREACH
PMI chapter bylaws
Academic and Rising Leaders
Business/Corporate
Military
Social Impact
VOLUNTEER ENGAGEMENT
Volunteer Engagement
Optional roles that should be considered based on

chapter priorities, needs and volunteer pool
Functional Areas and Associated Roles Chapter Volunteer

and Responsibilities 9 Role Delineation Study Results
EXECUTIVE
PRESIDENT/CEO
DESCRIPTION: § Ensure fair practices in all chapter board decision
making process.
Elected volunteer responsible for oversight of the chapter
and the board. This volunteer directs, has an overview of, § Ensure that the charter renewal is completed on or
and coordinates the activities of the other board members before the deadline set by PMI and that the
in accordance with the chapter bylaws. chapter complies as specified by PMI.
For chapters with a structure that has a separate
§ Legally represent the organization (can be co-
President and CEO, the responsibilities listed here may be
dependent with another VP as determined by the
divided or co-owned by both volunteers. board or as mentioned in the Chapter bylaws).
§ Be ultimately accountable for all board operations

RESPONSIBILITIES: and chapter activities.
1. Mission, policy, and strategic planning § Ensure that chapter business is conducted legally
and ethically.
§ Define the chapter’s strategic goals, chapter
values, vision, and mission with input and approval § Ensure statutory and regulatory compliance in
from the board. consultation with the VP/Director of Governance or
Chapter Secretary.
§ Direct the achievement of the agreed upon goals
by the chapter board. § Act as a general point of contact between the
chapter and PMI; other members of the board
§ Help the board evaluate value to the membership. would still reach out to PMI on their specific topics.
§ Keep the board fully informed of internal and
external factors influencing the chapter such as 3. Members, organizations, and partners
key updates to PMI’s strategy, changes to
government guidelines etc. § Prioritize membership value in all chapter activities.
§ Keep the board and PMI apprised of the progress § Ensure that services to members meet or exceed
of the chapter’s strategic plan, objectives and key the targets specified in the annual plan and
performance indicators. objectives as agreed by the chapter board.
§ Foster establishment of strategic alliances with § Engage and maintain relationships with all related
other entities/chapters in support of achievement parties and partners of the chapter, guiding the
of chapter goals and objectives. chapter along the journey towards its vision.
§ Ensure chapter functions in alignment to PMI § Ensure a continual membership “pulse check” to
policies and guidelines. understand member satisfaction, challenges, and
remediation in collaboration with VP or Director of
§ Ensure chapter bylaws and policies are regularly Membership.
reviewed and updated.
§ Represent the chapter at events or delegate it to
the relevant proxy.
2. Management and administration
§ Preside over the annual general meeting or
§ Assume responsibility for the overall functioning of equivalent.
the chapter.
§ Lead the chapter board in achieving the vision,

mission and objectives as detailed in chapter
business plans.
§ Preside over the board of directors’ meetings (or

board meeting).

4. Leadership, Staff and Volunteers BUSINESS ACUMEN SKILLS:
§ Demonstrate leadership within the chapter and to § Organizational management
the community. § PMI knowledge and experience
§ Ensure that the chapter board works together as § Volunteer recognition and appreciation
a team to achieve chapter goals, mission, and
vision. § Forecasting/trend analysis — membership
statistics, financial stability, etc.
§ Ensure that volunteers are recognized for their
achievements.
§ Ensure that chapter staff are compensated as

POWER SKILLS:
per their employment terms. § Coaching and mentoring
§ Provide guidance to and encourage other chapter § Conflict resolution

leaders to develop their leadership capabilities.
§ Process execution
§ Develop and implement a succession and transition
§ Team building
plan for the chapter board.
5. Financing
§ Ensure that the operation of the organization and

any projects run by the chapter are financially
sound and will deliver appropriate value to
members.
§ Work with the board and finance portfolio to

ensure adequate financing is allocated to meet the
needs of the short- and long-term strategy.
§ Work with the finance portfolio to ensure tax

compliance of the chapter.
§ With the board, ensure prudent use and

disbursement of chapter funds.
*Required role that all chapters must have per PMI chapter bylaws

EXECUTIVE
PRESIDENT ELECT/
EXECUTIVE VICE PRESIDENT
DESCRIPTION: BUSINESS ACUMEN SKILLS:
Successor to the president; elected volunteer who will § Budget management
assist the president with his or her duties of managing the
§ Annual planning management
chapter and assume the full role of the chapter president
if the president is unable to perform duties for any reason. § Financial planning
§ PMI knowledge and experience

RESPONSIBILITIES: § Resource Management, such as volunteer, finance
1. Represent the president in their absence. and other chapter resources
2. Assume the role of president, including all areas of

responsibility, if the president is unable to perform POWER SKILLS:
duties for any reason such as unforeseen
§ Team building
professional/personal circumstances or
resignation.
3. Assist the president in liaising with PMI if/when

required.
4. Assist the president in their duties including

supporting the implementation of chapter’s
strategic projects.
5. Assist in the implementation of the succession and

transition plan for the whole board – including
their transition to the president role if applicable.

EXECUTIVE
IMMEDIATE PAST PRESIDENT

Informal role for the immediate former President/CEO or § Diplomacy
elected volunteer responsible for oversight of the chapter
§ Human resource management
and the board. Note: they do not have any voting rights in
the chapter board, and as this is an informal role, they can § Parliamentary procedures (i.e., Robert’s Rule of
be involved in other PMI volunteer roles. Order)
RESPONSIBILITIES: POWER SKILLS:

1. Maintain continuity in the chapter to help to § Coaching and mentoring
ensure smooth board transitions.
§ Leadership abilities
2. Support work within the board where needed.
§ Conflict resolution
3. Assume the role of mentor for the president and
§ Persuasion/motivation
overall advisor for the board.
§ Team building
4. Provide ethical guidance to the board where
needed. § Negotiation
5. Support conflict resolution where needed. § Ability to remain neutral when necessary

ADMINISTRATION/OPERATIONS
ADMINISTRATION/SECRETARY
DESCRIPTION: 11. Provide support for membership communication.
Elected volunteer responsible for preparing, maintaining, 12. Oversee coordination of printed materials (logo
recording and circulating all records, correspondence, items, business cards, etc.).
meeting minutes (both board meetings and membership
13. Collate an annual plan deliverable from each
meetings), and related affairs of the chapter.
chapter leader and develop an annual plan matrix
as defined by the Catalog of Core Services, track
RESPONSIBILITIES: progress of the agreed deliverables and report
status updates to the board and PMI.
1. Assure safekeeping of all governing documents
(member-ratified bylaws, articles of incorporation/ 14. Ensure chapter policies and public documents are
registration, charter agreement, board policies, written using inclusive language (or work with
committee charters, list of chapter’s fixed assets, respective board members to ensure the language
contractual agreements, and all other non- used is inclusive).
financial records for the chapter). 15. Ensure all chapter documents are saved in a
2. Coordinate and schedule monthly board meetings. shared location as determined by the board.
3. Coordinate and distribute meeting agendas. 16. Develop and implement succession and transition
plan for the role.
4. Keep the records, including action items, of all
business meetings of the chapter and meetings of 17. Responsible for overseeing the chapter repository
the board. and associated board files (getting the licensing of
electronic tools, managing access and keeping
5. Maintain all meeting minutes, with documentation track of document inventory).
in accordance with parliamentary procedures as
determined by the board.
BUSINESS ACUMEN SKILLS:
6. Coordinate the Annual Meeting notification to all
members. Notice of all annual meetings shall be § Ability to record minutes
sent at least 30 – 45 days in advance of the § Knowledge of chapter bylaws and pmi policies
meeting as outlined in the chapter’s bylaws. Action § Knowledge of parliamentary meeting procedures
at such meetings shall be limited to those agenda
§ Knowledge of pmi bylaws and policies
items contained in the notice of the meeting.
§ Knowledge of records retention requirements
7. Coordinate with the board to develop the annual § Meeting coordination
report.
8. Provide records to members and outside

POWER SKILLS:
organizations that request information if
appropriate and upon approval and request of the § Excellent writing
board, excluding personally identifiable records. § Time management
§ Facilitation
9. Provide governance and compliance notifications
to the membership, directors, auditors, and
members of committees as needed (i.e., elections,
annual meeting, bylaws ratification).
10. Coordinate distribution of all general

correspondence.

ADMINISTRATION/OPERATIONS
GOVERNANCE
DESCRIPTION: 9. Coordinate monthly status reporting (improve the
current report format, create an executive
Elected or appointed volunteer with a focus on high
dashboard, and provide consolidated updates to
quality and attention to detail who is responsible for the
the board monthly) and ensure the chapter’s
maintenance and execution of chapter policies and bylaws
shared document repository for the functional
ensuring all required chapter governance and compliance
area is up to date.
activities are performed effectively and efficiently.
10. Assist Administration/Secretary with the
preparation of board meeting documentation.
RESPONSIBILITIES:
11. Assist the board in creating suitable diversity,
1. Ensure the policies are consistent and compliant equity, and inclusion (DE&I) policy or best practices
with all applicable governmental jurisdiction and to aid PMI’s commitment to DE&I.
regulations (e.g., IRS, government compliance, PMI
policies, Sarbanes Oxley — local laws and 12. Develop and implement succession and transition
regulations). plan for the role.
2. Coordinate the annual review of the chapter’s

bylaws to ensure they are operationally consistent BUSINESS ACUMEN SKILLS:
with the chapter’s current operations. If the
§ Experience with developing roles and
chapter is operating in contradiction to the
responsibilities
bylaws, coordinate the update of the bylaws and
work with PMI Chapter Engagement Staff for PMI § Experience with local regulations and laws
approval and to facilitate a membership
§ Knowledge of PMI conflict resolution process and
ratification vote. These bylaws should be in
PMI Code of Ethics and Professional Conduct
alignment with the PMI Chapter Bylaws template.
§ PMI knowledge and experience (i.e., Bylaws, policy
3. Ensure and oversee roles/function definitions are
manual for PMI chapters, etc.)
consistent with the chapter’s member ratified
bylaws. § Policy development experience
4. Conduct a gap analysis to identify gaps between

PMI global policies and chapter policies by POWER SKILLS:
developing and maintaining a chapter policy
§ Conflict resolution
manual. For example: information security/personal
information policy, financial reserves policy, § Excellent writing
nominations and elections policies, board member
§ Facilitation
meeting and event attendance policy.
§ Executive leadership
5. Coordinate efforts to ensure the chapter’s
policies and bylaws are upheld and enforced by
appropriate actions as determined by the board.
6. Awareness of and alignment with PMI Chapter

Conflict Resolution process and tools.
7. Raise awareness of code of conduct/regulations/

processes/fairness.
8. Ensure all chapter documents are saved in a

shared location as determined by the Board and
shared with PMI Chapter Engagement staff via the
preferred method.

FINANCE/TREASURER
FINANCE/TREASURER
DESCRIPTION: 8. Assist with and contribute to the budget planning
and goal setting, investing, and forecasting for the
Elected volunteer responsible for managing financial
upcoming years, both short term (1 year) and long
operations, maintaining and presenting all financial records
term (next 2 to 3 years).
required for chapter operations in accordance with
chapter bylaws, local legislation* requirements and the PMI 9. Track accounting and spending monthly, annually
Code of Ethics and Professional Conduct. and by chapter event for accurate record-
keeping.
RESPONSIBILITIES: 10. Assist chapter president in completing financial

session on charter renewal online form and provide
1. Manage accounts receivable and payable and all PMI with financial documentation necessary for
financial portfolio activities, including but not chapter’s annual charter renewal process.
limited to the collection of chapter dues from PMI,
payments for chapter meetings or special events 11. Prepare financial guidelines and procedures for
and the payment of all chapter bills in accordance the chapter along with board.
with the chapter board of directors. 12. Maintain and ensure compliance with all financial
2. Establish and maintain all required chapter bank operational processes to ensure continuity of
accounts and/or similar financial transactions; chapter operations and define, document and
arrange for officer signatures and/or approval as maintain chapter policies including financial
required. reserve policies, investment policies, and record
retention and destruction policies established by
3. Provide financial reporting regarding the state of the board of directors.
financial assets and chapter activity to chapter
membership and board of directors. 13. Ensure the chapter has reviewed and submitted
required tax filings and/or government required
4. Prepare the annual financial statements, reports payments.
and any other mandatory financial documentation
required by local legislation* and liaise with a 14. When required, facilitate and collaborate with any
dedicated financial/tax consultant, if available. auditors efficiently and with the utmost integrity.
5. Maintain the annual budget: assist each chapter 15. Recommend improvements in the financial
functional area in creating their respective processes to the board.
budgets aligned with the annual pan based upon 16. Keep an up-to-date inventory of all of the financial
their desired services/programs for the coming and physical assets of the chapter.
year, tracking and monitoring of expenditures,
reporting spending and available funding for each 17. Serve as liaison with PMI on financial matters.
functional area and assisting in procurement
18. Complete a cost-benefit analysis of all activities
services and pricing.
proposed by the board of directors.
6. Open and close accounts as deemed necessary
19. Review any chapter contract, agreement and
for the management of chapter funds with
insurance.
approval from the chapter board of directors.
20. Review and reconcile bank accounts monthly.
7. Assist with the annual planning by providing
relevant budget and financial information. 21. Develop and implement succession and transition
plan for the role.
*Local legislation might be state, commonwealth, country, or another jurisdiction

BUSINESS ACUMEN SKILLS: POWER SKILLS:
§ Accounting software/tools (e.g., QuickBooks, Excel) § Technical tools
§ Knowledge of financial planning § Time management
§ Analytical thinking
§ Knowledge of generally accepted accounting

principles (GAAP)
§ Documentation skills/financial record keeping

MEMBERSHIP
MEMBERSHIP
DESCRIPTION: 4. Market Research
While the focus on membership is that of the entire board, § Review and analyze member satisfaction survey
this elected or appointed volunteer is responsible for data and enhance membership benefits.
addressing the needs of chapter membership, including § Analyze and integrate survey feedback for
membership recruitment, retention, and associated value inclusion in the annual planning.
delivery in accordance with chapter policies and bylaws.
§ Develop and administer current and prospect/
lapsed (non renewal) member surveys (satisfaction
RESPONSIBILITIES: and other).
1. Develop and Implement a Chapter Membership Plan § Conduct research on surrounding industries,
non-profits, educational institutions, and
§ Ensure continued growth through inclusive employers for potential membership increase
recruiting, retention, and member engagement, growth opportunities
including the establishment of measurable goals
and the monitoring of success metrics for
5. Marketing and Member Engagement:
appropriate action using membership data and
membership feedback. § Promote the value of PMI and chapter
§ Develop and implement a plan to recognize membership.
member milestones (such as anniversaries or § Develop and implement membership welcome and
awards). support plan including the promotion of PMI and
§ Develop, maintain, and implement a membership chapter membership value (to include welcome
retention program. letter, renewal letter, orientation, and more).
§ Communicate member value through various
2. Customer Service delivery methods in alignment with the Membership
Benefits Package. Utilize membership marketing
§ Answer general member/nonmember information materials available through the PMI Marketing
inquiries and other requests for assistance with Portal.
membership and its benefits.
§ Invite and add new chapter members to chapter
§ Support and attend annual general meeting and all communication channels (WhatsApp, LinkedIn,
chapter meetings as appropriate. Facebook, etc.).
§ Communicate Membership Renewal Date § Consider multilingual options for non native or
Approaching, Missed Renewals, and Welcome multicultural locations.
emails to new chapter members and thank you
§ Develop and implement succession and transition
emails for renewal.
plans for the role.
3. Data
§ Serve as primary user of ThoughtSpot for analysis
§ Data analysis and reporting
and reporting of membership data.
§ Marketing
§ Maintain the membership records of the chapter § Proficiency in using survey tools/market research/
§ Provide communication list/member updates to demographic research
officers in accordance with board-approved goals § Proficiency in using PMI ThoughtSpot
and privacy laws.
§ Coordinate the production and distribution of POWER SKILLS:
timely membership reports, such as monthly § Persuasion/motivation
membership reports by demographics (city, state, § Public speaking/presentation
age, industry, certification holders, etc.).
*Recommended role for effective chapter operations and providing member value

COMMUNICATIONS/MARKETING/SOCIAL MEDIA
COMMUNICATIONS
DESCRIPTION: 3. Collaboration
Elected or appointed volunteer responsible for strategic § Collaborate with chapter volunteers responsible
management and coordination of communication channels for Marketing, Web/Technology, and Finance to
in accordance with chapter policies and bylaws. May ensure alignment and consistency for chapter
coordinate/collaborate with other volunteers responsible members.
for executing communications plans.
§ Manage the chapter’s approved communications
budget, in cooperation with finance officer.
RESPONSIBILITIES:
§ Consult and collaborate with all members of the
1. Strategy and Planning board to coordinate the communication needs of
the chapter.
§ Define and regularly update chapter
communication and social media strategy, crisis
communications plan, policies, goals, and BUSINESS ACUMEN SKILLS:
objectives.
§ Experience in developing communications strategy
§ Maintain a communications and social media and supporting communication plans
schedule that details all chapter communications
§ Knowledge of PMI global and chapter brand
across all channels including chapter membership
guidelines
and other external audiences; supervise and
support all communication channel activities of the § Strong knowledge of common communication
chapter. vehicles (i.e., Newsletters, annual plans, email
communications, etc.)
§ Balance the need for timely communication with
the goal to keep communication concise, timely
and appropriate. POWER SKILLS:
§ Develop and implement succession and transition § Excellent writing
plan for the role.
§ Public speaking/presentation
2. Execution § Technical tools
§ Team building
§ Execute communications and social media plans/
calendars, communicating in a timely manner with § Knowledge of social media platforms
chapter members and the greater community.
§ Perform and uphold duties, as specified by the

chapter bylaws, board policies and procedures.
§ Submit planned chapter events to PMI’s Event

Calendar form to be shared with a broader
audience: https://www.pmi.org/events/calendar/
posting-policy-form.
§ Support chapter events with communication

planning and execution.
*Recommended role for effective chapter operations and providing member value

MARKETING
DESCRIPTION: § Coordinate and organize presentations to chapter
members, for use at chapter events and other
Elected or appointed volunteer responsible for chapter-
opportunities.
based marketing activities to increase awareness of
both the chapter and the PMI brand within the territory. § Maintain relationships with existing sponsors for
The volunteer will develop and execute an integrated continued revenue generation to fund the
marketing program to support member acquisition, chapter’s activities and events.
member retention, event promotion, outreach activities,
§ Support the events teams with brand and PMI
sponsorships, and other related activities in alignment with
messaging to ensure consistency across the
the chapter’s strategic objectives and PMI’s messaging.
chapters’ representation.
These activities shall be performed in accordance with
chapter bylaws and PMI policies, brand guidelines and § Plan and purchase print and digital advertising and
global marketing strategy. coordinate with communications and social media.
3. Collaboration
RESPONSIBILITIES:
§ Create and execute annual marketing plan with
1. Strategy and Planning
detailed activity calendar including but not limited
§ Develop and implement an integrated marketing to messaging, email, advertising (and sponsorship),
program aligned with the chapter’s strategic events, web updates, newsletters, social media
objectives. content, goals and KPIs.
§ Monitor, optimize and analyze all marketing § Collaborate with local businesses and academic
activities according to defined KPIs. institutions, where appropriate, to publicize the
chapter and PMI.
plan for the role. § Use best practices in marketing to promote the
chapter and its activities to members and the
community at large.
2. Execution
§ Ensure brand consistency within the chapter to

PMI’s brand positioning by reviewing chapter
website, communications and marketing materials. § Proficiency with, or desire to learn digital
marketing tools, including email marketing
§ Gain access to PMI’s Marketing Portal and review platforms, social media platforms, web content
regularly to identify useful PMI-provided marketing management systems, research/surveys
resources.
§ Understanding of marketing strategy, tactics,
§ Work with local vendors to develop marketing planning and delivery
materials in accordance with PMI brand guidelines,
if suitable materials are not available in the § Working knowledge of best practices in marketing
Marketing Portal.
§ Monitor and coordinate branded presentations POWER SKILLS:

and messaging to external stakeholders and other
organizations interested in PMI products and
services. § Persuasion/motivation
§ Ability and desire to stay informed of evolving

marketing trends and resources

SOCIAL MEDIA
DESCRIPTION: § Oversee all chapter social media accounts
ensuring regular posting of relevant and
Appointed volunteer responsible for strategizing,
interesting content.
implementing, optimizing, moderating and maintaining
social media channels for the chapter in line with the § Ensure compliance with PMI’s Social Media
chapter’s social media policy and PMI Social Media Guidelines and brand standards for chapters.
Guidelines and brand standards for chapters. Responsible § Utilize toolkits provided by PMI’s social media team
for the overarching strategy and goals associated with in the Marketing Portal to amplify awareness of
the chapter’s social media channels, which may include products and services available to members.
identifying and testing new social platforms, evaluating
§ Manage efforts in building online reviews and
current social channels, raising awareness of the chapter,
reputation. Monitor online reviews and respond to
knowledge sharing, highlighting chapter members,
each review.
showcasing events, etc. Focus on fostering a two-way
communication platform between the chapter and § Analyze key performance of social media channels
members while creating an engaged online community. to identify what is working well and areas for
improvement.
RESPONSIBILITIES: § Elevate the profile of the project management

profession by disseminating PMI’s thought
1. Strategy and Planning leadership and research to a regional audience.
§ Develop or periodically review and update the
chapter’s social media strategy and policies as 3. Collaboration
needed.
§ Work with chapter committees to identify and
§ Create a social media calendar/plan for consistent maximize opportunities for sharing information
sharing of relevant content and information. and interacting with followers.
§ Stay abreast of social media trends and § Advise on the best way to integrate social media in
technology, advising the chapter if and how to the chapter’s website, marketing campaigns and
leverage them. content publishing.
§ Work closely with e-marketing colleagues to
§ Periodically review social media assets provided create a cohesive plan for creating awareness of
through PMI’s Marketing Portal. chapter activities.
plan for the role.
§ Basic understanding of current trends in social
2. Execution
media technology and applications
§ Create and manage social media campaigns § Basic understanding or desire to learn/utilize social
tailored to the specific needs of the chapter. media management tools (for example: Hootsuite,
Sprinklr, Sprout, etc.)
§ Curate content, finding and sharing information of
interest to the chapter’s audience while respecting § Basic understanding of social media terms and
copyright laws. metrics
§ General understanding of social media apps such
§ Create content as necessary, including posts,
as Facebook, Twitter, and LinkedIn
tweets, pins, images, infographics, videos,
graphics. § Online Community moderation ability
§ Flexibility to learn newer platforms/solutions
§ Maintain consistent interaction with followers by
responding to social media comments in a
professional and timely manner. POWER SKILLS:
§ Excellent writing
§ Technical tools

PUBLICATIONS
DESCRIPTION: § Assist with the development, writing, and editing of
online content.
Elected or appointed volunteer responsible for chapter
publications to deliver news and increase awareness of § Assist with the development, writing and editing of
chapter activities in the local community, as well as the marketing/promotional content.
global project management community. The volunteer
§ Implement special projects as assigned.
will produce and distribute all chapter publications to
members, potential members, and external sources with § Perform general proofreading and editing as
the objective of enhancing the member experience and needed.
expanding awareness of both the chapter and PMI.
3. Collaboration:
RESPONSIBILITIES: § Solicit publication content from chapter members.
1. Strategy and Planning: § Liaise with portfolio directors to gather the event
updates and photographs.
§ Manage the chapter’s Publication and
Communication Plan which includes the chapter’s § Solicit articles and other input from chapter
publications, newsletters and press members for publishing.
announcements.
§ Liaise with chapter team members to ensure that
§ Create a regular cadence for chapter updates in relevant news is posted on the chapter’s website.
relevant outlets.
§ Conduct testing and data analysis to identify BUSINESS ACUMEN SKILLS:

issues and opportunities to improve and expand
§ Experience in content production
the reach and stakeholder engagement of the
e-newsletter. § Experience in copywriting and editing
§ Develop and implement succession and transition § Working knowledge of MS Office; photo and video
plan for the role. editing software is an asset
§ Organizational
2. Execution:
§ Planning and execution
§ Create regular chapter updates of chapter
§ Print press knowledge/understanding
events, programs or any news announcement
update as and when requested. § Written/multilingual expertise
§ Develop promotional content for events such as § Audience/membership understanding

chapter meetings and programs and post to
chapter outlets. This includes writing articles,
taking pictures, or getting photos from the POWER SKILLS:
chapter photographer and updating the chapter § Ability to identify audiences and determine
website. strategies for effective communication
§ Submit publication material to PMI events calendar § Ability to work in a team environment
and local community publications, as appropriate,
to promote chapter activities.
§ Distribute the chapter meeting announcements,

flyers, annual report and financial statement to
chapter membership to routinely updated email
distribution lists.

IT/TECHNOLOGY
IT/TECHNOLOGY
DESCRIPTION: § Communicate service level agreements (SLAs) for
issue/request intake process.
Elected or appointed volunteer responsible for all
aspects of chapter technology including the acquisition § Manage, recruit and onboard internal and external
of technology, support/maintenance of technology, data technology volunteers and ensure providing timely
analytics, technology governance and long-range and responses to support requests.
annual planning of technology in accordance with any
§ Regarding data reporting operations and
current or future PMI procedures and guidelines. The
analytics, partner with membership and
volunteer will be responsible for working with chapter
governance teams where appropriate. Per PMI
leaders and vendors to ensure alignment with the business
current and future membership and data
needs of the chapter as well as ensure compliance with
protection policies, provide general data support
chapter and PMI Information Security Policies. In addition,
including, but not limited to, gathering, and
the volunteer will drive the technological vision and
providing data.
strategy, to successfully deliver and implement technology
solutions to meet the chapter’s needs. § Per PMI current and future membership and data
protection policies, create awareness of available
data and the value proposition of reporting.
RESPONSIBILITIES:
§ Provide various analytic reports to chapter
1. Acquisition of Technology leaders including:
§ Participate in the request for proposal (RFP) and ° Referral source

contract negotiations (not sole negotiator). ° Email conversion
° A/B testing web analytics
§ Research new technologies and/or features to ° System reports: operational defects in IT
improve the chapter efficiencies and membership systems
experience and report on feasibility of proposed
technology initiatives.
3. Governance
§ Collaborate with chapter leadership to propose
initiatives. § Maintain data and transaction services and
processes.
§ Gather business requirements.
§ Maintain inventory of technologies in place,
§ Oversee any initiatives for proposed technologies. including administrative access information.
§ Lead implementation planning. § Ensure compliance with all software/subscription
licenses that are acquired.
2. Support/Maintenance of Technology § Ensure backups and ensure proper archiving
occurs within the infrastructure.
§ Provide administrative support for chapter
technologies. § Maintain the process and methods for access
rights for chapter systems. Assess risk in IT
§ Be familiar with all aspects of operational
systems. Partner with governance team where
technologies in place and be able to provide
appropriate.
backup administrative support.
§ Ensure compliance with chapter and PMI
§ Ensure the chapter’s owned, rented, or leased
information security policies. Partner with
equipment is in good working order and tracked.
governance team where appropriate.
§ Provide regular technology status updates to
chapter leaders and board members.
plan for the role.

4. Technology Operations BUSINESS ACUMEN SKILLS:
§ Successfully plan, track and deliver all IT-related § Contract and vendor management
services employed to benefit the chapter. § Data analysis and reporting
§ Work with other technology team members, § Organizational change management
chapter board members and volunteers to identify
opportunities to improve chapter technology and § Management
infrastructure.
§ Technical application
§ Provide submission requests for budget and
schedule estimates Provide recommendations for
system upgrades.
POWER SKILLS:
§ Stakeholder engagement
§ Assist in defining business capabilities.
§ Identify upcoming technology needs based on

chapter plans/activities.
§ Identify road maps focused on sequencing and

dependencies.
§ Keep current on technologies being adapted by

PMI or other PMI chapters.
§ Ensure member, nonmember, and vendor

information security. Partner with governance
team where appropriate.
§ Perform application monitoring.

IT/TECHNOLOGY
WEBMASTER
Appointed volunteer that serves as the primary contact § Organizational change management
for all aspects of the chapter’s website, handling a
§ Strong analytical, troubleshooting, and problem-
range of responsibilities that includes web design and
solving skills.
development, routine site and content maintenance, and
various updates to ensure website aligns with the strategic § Technical application
communication and marketing goals and objectives of the
§ Website software
chapter.
§ Web design and layout
RESPONSIBILITIES: § Analytics
1. Serve as the primary contact for all aspects of the

chapter’s website. POWER SKILLS:
2. Collaborate with other board members or § Stakeholder engagement
designer to publish content for communication on
§ Collaborative leadership
the website.
§ Business process analysis
3. Add or update web page sections upon request
from chapter board members.
4. Develop and maintain internet and intranet

portals, forms, and structures in accordance with
chapter’s needs.
5. Develop, implement and maintain e-commerce

applications.
6. Encourage and facilitate consistent, creative and

unified web design.
7. Collect and analyze web analytics and similar data;

identify opportunities to improve search engine
optimization (SEO), time on site, web traffic, and
other relevant metrics.
8. Maintain and document ownership of chapter

internet domain.
9. Assist other chapter volunteers with use of

company websites through one-on-one support,
user guides and training sessions.
10. Ensure compliance with chapter web and

information security policies, as well as the PMI
Information Security Policy, ethical standards,
software licenses, and applicable state and
federal laws.
11. Develop and implement succession and transition

plan for the role.

PROFESSIONAL DEVELOPMENT
CERTIFICATION
DESCRIPTION: 14. Support chapter members who are credential
holders on issues regarding professional
Elected or appointed volunteer responsible for promoting development units (PDUs) reporting.
PMI’s project management certifications amongst chapter
15. Recommend and encourage participation of
members and the project management community in
chapter members who are credential holders in
the chapter’s territory, as well as leading the chapter
internal/external activities that count as PDUs for
initiatives focused on organizing and leading the chapter’s
certification in order to remain in good standing.
certification programs (e.g., study groups) for PMI
certifications. Additionally, responsible for supporting 16. Work with communications team to provide
reminders for credential holders about
the planning, research and operational execution of the
certification expiration, suspension and missing
various preparation courses and examinations leading to
PDUs.
PMI certifications and establishing and maintaining the
relationship between the chapter and authorized training 17. Prepare documents, communication worksheets
partners (ATPs) and other exam prep partners. and agendas for review and presentation when
needed.
RESPONSIBILITIES: 18. Prepare for meetings related to certification when
needed.
1. Manage the relationship between the chapter and
external partners (i.e., ATPs) in providing 19. Respond to email inquiries regarding certification
certification exam prep courses. which include (but are not limited to):
a. Updates on PMI certification programs
2. Organize and ensure successful execution of the
material, processes, exams, etc.
exam prep courses that can be provided by
b. Training and certification portfolio.
non-ATPs.
3. Work with the relevant teams to publish 20. Maintain a library of standard responses to
certification courses and any further details on frequently asked questions (FAQs) regarding exam
the chapter website in a timely manner. prep courses and certifications.
4. Work with communications team to create the 21. Encourage members to look up PMI certifications-
communication schedule to promote PMI related information on PMI.org website.
certification courses and certification updates in 22. Follow up on outstanding issues related to PMI
the chapter communications. certifications.
5. Facilitate requests from members and 23. Develop and implement succession and transition
organizations for additional information, chapter plan for the role.
involvement and participation in PMI initiatives
related to certification.
6. Participate in other education events and
§ Broad knowledge of PMI certification framework
programs.
and CCR program
7. Engage chapter volunteers in certification-related
§ Program development
events and programs.
§ Planning and execution
8. Attend team/board meetings whenever needed
9. Attend chapter meetings and events.
POWER SKILLS:
10. Support the development and implement specific
§ Ability to manage and execute change
tactics of the chapter’s strategic plan.
§ Innovative
11. Prepare registration and training materials for
prep courses not provided by an ATP. § Collaborative leadership
§ Detail driven
12. Encourage chapter members to direct questions
related to the application completion process of § Customer focused
PMI to Customer Care. § Ability to work with people from different
13. Support the chapter marketing team in creating backgrounds and cultures
certification-related marketing materials.

PROFESSIONAL DEVELOPMENT/
EDUCATION
DESCRIPTION: 8. Promotes the project management profession
through the planning and coordination of special
Elected or appointed volunteer responsible for creating
events, as identified by the chapter board,
and managing professional development and education
designed to enhance and expand the skills and
programs in accordance with chapter policies and
knowledge of project managers.
bylaws. Responsible for the development of chapter
education activities which include but are not limited to the 9. Invites key influencers from various industries to
preparation and maintenance of PMI’s certifications, as participate in chapter events.
well as the development and sustainability of relationships
10. Assists and performs recruiting and selection of
with local colleges, universities and other external partners
personnel to carry out educational group activities
such as Authorized Training Partners (ATPs).
at the chapter.
11. Negotiates and/or approves agreements between

RESPONSIBILITIES: the chapter and related external partners.
1. Develops and implements a chapter professional 12. Develop and implement succession and transition
development plan, including a program roadmap plan for the role.
for professional development content programs.
2. Coordinates chapter’s external educational

activities, such as study groups, seminars,
workshops, courses, professional development § Ability to develop and manage programs and event
days and other educational activities. schedules
3. Provides information and guidance to members § Content and curriculum development

and nonmembers on PMI certification/re-
§ Knowledge of PMI credentials and PDU program
certification.
§ Event planning
4. Incorporates feedback, suggestions, and
recommendations as necessary to enhance
effectiveness and value delivery to the audience POWER SKILLS:
regarding the contents of programs.
§ Coaching and mentoring
5. Works with marketing to promote the education
and certification programs, as well as training
opportunities offered by the chapter or those in § Team building
partnership with ATPs.
6. Recommends, develops and delivers project

management education materials, courses,
presentations and sessions including leadership
development training programs in partnership with
ATPs.
7. Seeks new project management professional

development programs and services through
networking with other educational organizations
and PMI chapters.

EVENTS
DESCRIPTION: 12. Assess event venue requirements, and arrange
venues for events, including meals, room layout,
Elected or appointed volunteer responsible for the overall and other logistics as relevant.
planning, promotion, and logistics of various chapter
seminars, roadshows, workshops, conventions, expos, 13. Partner with Marketing and Communication for
conferences and other possible in-person, virtual or hybrid event promotion purposes, aiming to drive
events that aim ultimately to foster chapter membership expansion of attendance numbers at events.
growth and retention, nurture the volunteer experience 14. Oversee team of volunteers working on event day
through engagement and deliver value to the project to set up and facilitate events.
management community. This may also include, but is not
limited to, supporting event marketing strategy, venue 15. Identifies, nurtures, leads and works with volunteer
searches, recruiting and leading talented speakers and team to manage logistics during events.
volunteers, managing expenses, developing sustainable 16. Establish and maintain vendor relationships with
partnerships with companies and organizations, and existing and potential facilities.
solving budget issues.
17. Maintain venues and speakers’ database for
reference by any portfolio.
RESPONSIBILITIES:
18. Assist with post event admin tasks (i.e., follow-up
1. Work with the chapter’s board and Chapter email to attendees, attendee satisfaction survey,
Partner to develop an overall strategy, objectives, project closeout activities).
schedule and roadmap for chapter events.
19. Advocate for the chapter and the project
2. Support identifying, contacting, and securing management culture during chapter events.
speakers for chapter events.
20. Report progress to the chapter’s board of
3. Supervise theme definition and content creation directors on a regular basis.
for each event.
21. Incorporate feedback, suggestions, and
4. Interact with other teams in the chapter seeking recommendations as necessary to enhance
to provide ideas and support on the creation and effectiveness and value delivery to the audience
development of requested events. and the chapter.
5. Serve as a link between the event organization 22. Report progress to the chapter board on a
team and external bodies. regular basis (to be defined based on event
6. Provide recruitment and training/coaching for the complexity).
organizing committee for the purpose of the 23. Develop and implement succession and transition
event. plan for the role.
7. Promote volunteer opportunities at chapter
events. BUSINESS ACUMEN SKILLS:
8. Develop general event management policies. § Event organization
9. Supervise the events production processes, § Program development
guaranteeing events happen as planned. § Planning and execution
10. Ensure that event staff and personnel adhere to

the management policies that were put in place to POWER SKILLS:
minimize hiccups during the event.
11. Along with the events team of volunteers, develops § Innovative
and executes plans for delivering chapter events § Collaborative leadership
and workshops periodically.
§ Detail driven
§ Customer focused

MENTORING
DESCRIPTION: 11. Collect statement of understanding from each
mentor/mentee pair.
Elected or appointed volunteer responsible for leading,
planning, conducting, and overseeing the chapter’s 12. Touch base with mentors/mentees on a regular
mentoring program. Creates and delivers the mentoring basis, as appropriate, for status updates.
program annual schedule, coordinates budget and
13. Communicate expectations/responsibilities to
resources (including recruitment of mentors, call for
mentors/mentees.
mentees, topic selection, administrators, venues, mentor-
mentee matching, follow-up, scheduling, feedback, and 14. Collect and maintain documentation (i.e., resumes,
continuous program improvement to ensure the smooth applications, contact information) from mentors/
running of the mentoring program. mentees.
15. Develop, provide and maintain training for each of

RESPONSIBILITIES: the intakes.
1. Create a new mentoring program, if needed, and/ 16. Validate content updates for each program.
or coordinate the existing one, managing the
17. Seek and engage new mentors/mentees.
activities of mentor/mentee pairs from beginning
to end to nurture a successful experience. 18. Maintain a database of mentors for the program.
2. Develop and maintain process & procedures 19. Mentor several mentees of your own (usually 1 – 2).
documentation relating to the mentorship
20. Gather and act on feedback regarding the
program.
mentorship program.
3. Work with the marketing team to promote
21. Provide status reports and other communication
mentoring programs at PMI chapter meetings,
periodically. Maintain budget for specific area of
events and the chapter media channels as
responsibility.
appropriate.
22. Partner with relevant chapter stakeholders to
4. Work with the webmaster to put content on the
support and improve the program and its
chapter website (application forms and content).
processes.
5. Create and coordinate annual kickoff meeting with
the professional development director in alignment
plan for the role.
with the approved chapter budget (i.e., cost,
location, invitations).
6. Create and conduct the program kickoff

presentation to recruited mentors/mentees. § Program development
7. Recruit and lead volunteers to support the § Planning and execution

program based on their assignment (registration,
customer care, venue setup, etc.), keeping them
engaged and motivated. POWER SKILLS:
8. Match and monitor mentors and mentees based
on established premises. § Innovative
9. Facilitate the introduction of the corresponding § Collaborative leadership

mentor-mentee pairs.
§ Detail driven
10. Define mentee capacity of each mentor
§ Customer focused
(usually 1 – 2).

CHAMPION
In accordance with chapter policies and bylaws, the § Product knowledge/awareness
appointed volunteer serves as a subject matter expert
§ Career guidance
(SME) to help chapter members/nonmembers understand
PMI product offerings that aid in career development.
POWER SKILLS:
RESPONSIBILITIES: § Interpersonal
1. Organize and support presentation sessions about § Public speaking/presentation

those PMI products determined as priorities by the
§ Proactive approach
chapter board and in the best interest of the
community.
2. Leverage and customize product collateral and

marketing assets provided by PMI Global
Headquarters for providing awareness to the
chapter and local community.
3. Ensure product-user feedback regarding PMI

products is communicated via the appropriate
channels.
4. Provide thought leadership into PMI products and

offerings within the associated region, as
requested.

plan for the role.

PROGRAMS
DESCRIPTION: 10. Identify opportunities to invite local guest
speakers and chapter members to speak on topics
Elected or appointed volunteer responsible for the of interest to the membership.
development and delivery of high-quality chapter
meetings to provide members with excellent networking 11. Maintain chapter calendar of professional
opportunities and learning experiences from subject- development offerings.
matter experts and professional peers. Works closely with 12. In collaboration with Events, prepare program
the president/CEO, marketing, finance and professional content, including presentation decks, learning
development/events to provide vision and oversight to materials, training outlines, and speaker
smoothly execute all program initiatives, providing quality biographies.
and relevant educational programming to members.
13. Ensure any required speaker forms are filled out
and signed by speakers prior to the speaking
RESPONSIBILITIES: engagement.
1. Actively seek out educational speakers and 14. In collaboration with Events, manage or support
coordinates/collaborates with others to bring the the sourcing and approval of agreements related
best chapter meeting programming and speakers to venue and catering for professional
to the chapter membership. development and chapter offerings.
2. Design chapter meeting agendas to provide 15. Recruit additional volunteers to support program
networking opportunities. committees as needed.
3. Prepare status reports on activities and 16. In collaboration with Events and Technology,
participate in board meetings. manage overall programming coordination:
registration, PDU submittals, and any virtual set
4. Provide oversight and reconciliation assistance for up.
all monthly meetings and submit final revenue for
paid events and expenses to Finance with status 17. In collaboration with Events, collect, and collate
reports as well as quality survey results. feedback from chapter events to inform and
improve the development of future chapter
5. Monitor and ensure all revenue and expenditures events.
are in line with budgetary expectations and report
any discrepancies or variations that would 18. Manage payments and financial items related to
adversely affect the events and/or have a negative speaker and venue fees.
impact to the chapter. 19. Work closely with marketing to promote chapter
6. Seek to promote and mentor chapter members programs and encourage participation.
that desire to volunteer to develop/strengthen 20. Provide input regarding chapter professional
their project management skills while still providing development offerings for chapter newsletter as
the best program to the members at large. well as annual report.
7. Participate in the chapter budgeting process 21. Provide program budget information and monitor
which includes working with the board to plan and throughout the year to confirm adherence.
forecast information associated with quality
22. Responsible for needs assessment, development,
programs and events, develops budget
implementation and evaluation of programs that
assumptions, and prepares the annual programs
contribute to the chapter long-term strategy and
budget.
sustainability.
8. Provide supervision to ensure development/
23. Support president in planning and conducting
improvements to procedure and process
annual membership meeting, if applicable.
documentation for individual programs, events and
overall program portfolio activities. 24. Work closely with professional development and
president to select program topics and speakers,
9. In collaboration with Events, identify and vet
budgetary alignment, etc.
potential speakers, and schedule successful
speakers for monthly membership meetings. 25. Develop and implement succession and transition
plan for the role.

BUSINESS ACUMEN SKILLS: POWER SKILLS:
§ Experience in programs development § Ability to manage and execute change
§ Planning and execution § Innovative
§ Detail driven
§ Customer focused

SPONSORSHIP
DESCRIPTION: 12. Ensure final sponsorships related to benefit
generation to chapter members are duly
Elected or appointed volunteer who develops and executes
communicated in social media, mailing, newsletters,
an integrated sponsorship program to support chapter
chapter website, etc.
events, outreach activities, and other related activities in
alignment with the chapter’s strategic objectives. These 13. Develop and implement succession and transition
activities shall be performed in accordance with chapter plan for the role.
bylaws, PMI policies, and chapter annual plan.

RESPONSIBILITIES: § Nurture long-lasting relationships with external
1. Create and execute annual sponsorship plan with stakeholders
detailed activity calendar including email, social
§ Knowledge of chapter event schedule
media, advertising, events, press releases, web
updates, etc. Chapters do not need to promote § Ability to connect the right stakeholders to the
their sponsorship plan in social media or any other right resources within chapter
channels – only the successful outcomes of that
§ Experience in writing, interpreting, and evaluating
outreach.
contracts/MOUs effectively
2. Work with the marketing and communications
portfolios to promote the chapter and its
activities to potential sponsors and partners in the
POWER SKILLS:
community. § Coaching and mentoring
3. Liaise with the communications portfolio to plan § Public speaking/presentation

and purchase print and digital advertising, if
§ Team building
applicable.
4. Monitor, optimize, and analyze all sponsorship and
public relations activities with the help of other § Detail driven
chapter portfolios.
§ Customer focused
5. Collaborate with local businesses and academic
institutions, where appropriate, to be an advocate
of PMI and the chapter.
6. Maintain relationships with existing sponsors for

continued revenue generation to fund the
chapter’s activities.
7. Build team to collaborate with sponsors and

partners.
8. Maintain coherence between chapter’s

sponsorship plan and finance strategy.
9. Collaborate with outreach team to understand

potential corporate sponsors.
10. Coordinate and organize presentations to

potential chapter sponsors, event sponsors and
other sponsors.
11. Provide reports to the board on sponsorship

statuses on a regular basis (TBD by the chapter
board).

OUTREACH
ACADEMIC AND RISING LEADERS

OUTREACH
DESCRIPTION: 3. Activities
Elected or appointed volunteer responsible for academic § Maintain a record of local academic contacts.
outreach targeting students aged 19-35, faculty, and the
§ Manage and maintain academic outreach budget.
academic project management communities and related
areas of study. Responsible for developing a strategy § Evaluate and monitor academic outreach
and implementing programs that form sustainable partnerships, and adapt actions according to
partnerships and yield mutual benefits for tertiary/ changing needs of faculty, researchers and
higher educational institutions that align with PMI’s impact students.
strategy.
§ Act as primary lead for developing academic
This role primarily focuses on outreach to rising leaders,
outreach activities which may include oversight of
defined as students and early career professionals aged
academic outreach committee volunteers.
19-35.
§ Identify and develop programs to involve, develop,
engage, and manage academic stakeholders with
RESPONSIBILITIES: support from academic outreach volunteers.
1. Awareness § Monitor activities of academic outreach volunteers
assigned to manage the program.
§ Provide information, guidance and
recommendations to members as necessary to § Attend regularly scheduled outreach team
enhance effectiveness and value delivered to the meetings/conference calls and selected meetings.
audience and chapter regarding the contents of
§ Create academic outreach articles for chapter
programs aimed at faculty, researchers and
newsletter that provide communications on
students.
outreach activities.
§ Identify potential partnerships with academic
§ Assure synergy between outreach projects/
institutions and pursue relationship building with
activities.
faculty members in project management
disciplines and related areas. § Utilize PMI academic outreach resources to
support designated outreach activities (found on
§ Promote awareness of the chapter, PMI, the
the Marketing Portal and via the chapter partner).
Global Accreditation Center (GAC), the project
management profession, the benefits of chapter § Work with the chapter board and chapter partner
support, group student membership and PMI to develop an overall strategy and objectives for
products/programs/initiatives relevant to an academic outreach that support the chapter and
academic audience. PMI Global.
§ Develop metrics to measure success of academic

2. Strategy outreach programs.
§ Engage university students by developing and

implementing innovative programs to support
academic outreach strategies, such as PMI
chapter student clubs, mentorship, case
competitions and networking.
§ Provide feedback from students and faculty and

be the voice of students and academic outreach
to the chapter board.

4. Outcomes BUSINESS ACUMEN SKILLS:
§ Report monthly progress to the chapter board § Knowledge of university academic environment
and for the annual chapter business planning with and structure
chapter partner. § Understanding PMI’s approach for universities
(including GAC accreditation process)
§ Incorporate feedback, suggestions, and
recommendations as necessary to enhance
effectiveness and value delivered to the audience POWER SKILLS:
and chapter as they relate to academic outreach § Persuasion/motivation
resources and services.
§ Relationship management
§ Help develop the role and responsibilities of the
position and provide onboarding support for new § Stakeholder management
volunteers and documentation of projects and
activities.
§ Gather lessons learned and develop procedures to

ensure consistent messaging across outreach
activities.

plan for the role.

OUTREACH
BUSINESS/CORPORATE OUTREACH
DESCRIPTION: 16. Once the corporate partners have been identified,
create and execute the agreed upon initiatives.
Elected or appointed volunteer responsible for developing
relationships within the local business community to 17. Establish and maintain relationships with
promote adoption of project management practices, the appropriate groups/individuals within potential
project management profession, and the chapter. partnership corporations.
18. Provide leadership for corporate outreach events
and lead the corporate outreach team in these
RESPONSIBILITIES:
areas.
1. Identify and build relationships with businesses in
19. Provide timely, open communications and updates
the chapter’s local area to engage with and
on activities to leadership.
maintain a record of contacts.
20. Contribute to a knowledge base for presentations,
2. Use ThoughtSpot membership data and other
templates, images, etc., that can be referenced
sources to identify potential business contacts.
and repurposed for all Outreach programs.
3. Learn what the chapter is or is not providing to
21. Work with chapter leadership to promote
identified organizations.
4. Create the value proposition for why a business
22. Explore opportunities for corporate outreach
would engage with the chapter.
partners to make presentations at the chapter
5. Establish internal processes to sustain business breakfast roundtable, career development
relationships. network meetings, or to host outreach events and
6. Investigate usage of CRM or other tools to collaborate on projects that benefit the
capture business contact information. community.
7. Work with other functional areas such as 23. Once a new relationship is established at an
professional development to provide value to the organization, introduce PMI’s business
business outreach members. development lead (bdl) when necessary.
8. Develop an overall strategy that supports the 24. Develop and implement succession and transition
overall strategies of the chapter and PMI. plan for the role.
9. Develop goals/objectives to measure success and

maintain corporate outreach budget. BUSINESS ACUMEN SKILLS:
10. Conceive and implement innovative programs to § Leadership abilities
support corporate outreach strategies. § Influence
11. Evaluate and maintain existing corporate outreach § Context and situational awareness
programs and partnerships or monitor activities § Public speaking/presentation
of outreach volunteers assigned to manage the § Relationship building
program.
12. Research and utilize PMI materials to support
POWER SKILLS:
designated outreach activities.
§ Time management
13. Work with volunteer engagement to recruit and
§ Productivity
onboard any corporate outreach team members.
§ Critical thinking
14. Establish relationships with professional
§ Problem solving
organizations already engaged with corporations
identified as potential engagement partners. § Teamwork
§ Emotional intelligence
15. Represent the chapter to area corporations to
develop partnerships and expand the practice of § Organization
project/program/portfolio management that will
add value and benefits.

OUTREACH
MILITARY OUTREACH (US)

DESCRIPTION: 11. Conduct periodic surveys with military members
and veterans to determine their satisfaction with
Appointed volunteer responsible for serving as a liaison
the program and obtain feedback to improve the
between the local PMI chapter board, members, and the
program.
local military, as well as a resource to military personnel
interested in PMI for Q&A, membership benefits, as well as 12. Assist Military Affairs Program participants as
certification support, networking, mentorship, and career they prepare their final reports.
connectivity. At this time, these efforts are focused on 13. Provide periodic reports to the chapter partner
chapters in the United States only. and Board of Directors regarding the Military
Affairs Program.
RESPONSIBILITIES: 14. Create an event and marketing item budget for

Board of Directors review and approval.
1. Notify PMI chapter engagement partner that the
chapter has an active military program. 15. Create, update and maintain Military Affairs
Program contact list.
2. Attend military liaison calls monthly or every other
month with PMI staff. 16. Attend a majority of chapter meetings and attend
strategic planning sessions.
3. In accordance with chapter policies, budget, and
procedures, provide local chapter marketing 17. Write contributions for chapter website,
assistance for meetings and membership newsletters, and annual reports to membership.
recruiting efforts. Examples include: 18. Provide networking and educational opportunities
§ Create and circulate a “new member packet” for local veterans and active-duty personnel
with information about local chapter interested in project management.
community involvement, military discounts 19. Develop and implement succession and transition
and benefits as well as introducing the local plan for the role to better sustain program.
chapter PMI board.
§ Staff a booth at a chapter event, if needed. BUSINESS ACUMEN SKILLS:
4. Present a PMI challenge coin to military/veteran § Active duty, retired or honorable discharge from
members who earn a certification. U.S. military (preferred)
5. Enhance efforts to maximize new memberships § Military or veteran spouse
and renewals, including membership drives and § Love and appreciation for the military and veteran
on-site military brown bag luncheons or meetings. community
6. Promote membership benefits of PMI to local § Willing to become the subject matter expert and
military leaders, veteran groups, and military mentor (ideal for chapters that do not have any
installations. military/veteran members)
7. Work with other volunteers to promote awareness § Familiarity with survey tools and construction to
and assess the program’s strengths and ensure useful data and collection
weaknesses.
8. Communicate military liaison efforts and POWER SKILLS:
measurements through PMI global resources. § Organization
9. Support PMI and other military liaisons to assist in § Marketing
knowledge sharing and lessons learned. § Computer, internet, and email access essential
10. Establish relationships with local community, § Ability to work with others to achieve consensus
military installation, veteran service organizations, § Networking
and/or universities in support of hiring/training
military in transition.
§ Knowledge of existing military installations and
community in the area

OUTREACH
SOCIAL IMPACT OUTREACH

Appointed volunteer responsible for creating outreach § Knowledge of organizing people around a
opportunities for chapter members passionate about community focused cause
serving the community through the teaching of project
§ Knowledge of outreach process and engaging
management skills and experiences. Identify and promote
external organizations’ staff to receive PMI
social good partners, projects, activities, and tasks for
training at no cost
chapter members and volunteers to be involved in.
§ High degree of record keeping skills and
documenting best practices
RESPONSIBILITIES:
§ Able to deliver online and in person training
1. Raise awareness of project management and
deliver member value through the promotion/
advocacy of chapter social impact activities. POWER SKILLS:
2. Use PMI resources to support social impact § Leadership abilities
initiatives in the local community.
§ Social media savvy
3. Offer opportunities to chapter volunteers for
§ Organization
developing their skills and participating in the
community through social impact activities. § Curriculum and/or training development
4. Create a team of chapter volunteers to address § People and purpose focused

the multiple segments of social outreach based on
chapter size and need.
5. Promote chapter and PMI global social impact

initiatives through different channels (press, social
media, etc.) to increase visibility among chapter
members and local community and provide reports
on their engagement.
6. Work with the chapter president and board to

increase awareness as well as member
participation in social impact projects through
chapter member communications.
7. Document outreach best practices for repeatable

8. Recruit and onboard new social impact outreach

volunteers through PMI’s volunteer relationship
management system. This will ensure that all
volunteers receive a certificate of recognition at
the end of the service year.
9. Provide monthly outreach outcome updates to the

chapter president, chapter board members, and
PMI staff upon request.

plan for the role.

DESCRIPTION: 5. Other
Elected or appointed volunteer responsible for managing § Oversee, administer, and build awareness of the
the volunteer engagement experience of chapter chapter’s (and PMI’s) volunteer policies, procedures,
volunteers: including recruitment, retention, recognition and guidelines.
and leadership development training in accordance with
§ Oversee and manage the chapter’s volunteer
chapter policies and bylaws.
programs and services.
§ Ensure verification and validation of volunteer

RESPONSIBILITIES: project outcomes against the defined objectives.
1. Recruitment § Chair the volunteer engagement committee, if
applicable.
§ Identify and develop programs to involve, develop,
and engage volunteer members. § Develop and implement succession and transition
plan for the role.
§ Provide awareness of volunteerism with PMI at the
local and global levels.
§ Manage the chapter’s use of PMI’s Volunteer BUSINESS ACUMEN SKILLS:

Relationship Management System (VRMS). § Ability to use volunteer management software
tools to match volunteers’ skills with interests
§ Communicate volunteer opportunities to chapter
members. § Proficient in email communications (e.g., MS
Outlook, Google Mail)
§ Develop and conduct volunteer orientation for all
new volunteers including an overview of the § Understanding of volunteer recruitment methods
chapter volunteer structure, volunteer roles, and tools, such as PMI’s VRMS
responsibilities, and deliverables.
§ Understanding of best practices in volunteer
resource management
2. Retention
§ Understanding of best practices in volunteer
§ Ensure a satisfactory volunteer experience that recognition and appreciation programs
enhances volunteer retention.
§ Ensure the volunteers are treated fairly and POWER SKILLS:

ethically and handle any disputes.
§ Coaching and mentoring
§ Maintain chapter volunteer contact list.
§ Persuasion/motivation
§ Understand and leverage the experience of
§ Team building
volunteers and direct them to various initiatives in
the chapter.
3. Recognition
§ Develop and administer volunteer recognition

programs.
4. Leadership Development Training
§ Develop volunteers’ skills and knowledge to serve in

their volunteer roles.

Resources
and Tools
Chapter Volunteer
PMInsight
For ongoing operations, chapters should use the many
online resources available from PMInsight.
Tools Support and Training

ThoughtSpot: A modern replacement to the legacy Chapter Leader Orientation: On-demand training
Chapter Reporting System (CRS), ThoughtSpot designed to help chapter leaders prepare for their roles,
empowers chapter leaders to create, consume, and whether they are a first-time leader or a seasoned
operationalize data-driven insights as well as get a quick leader taking on a new role within their chapter.
glance at their chapter’s KPIs in real-time.
Chapter Leader Guides: In-depth, downloadable
Component System (CS): A web-based resource that resources for chapter leaders covering essential topics
provides chapter leaders with access to important including academic outreach, annual planning, financial
information about their chapter, including, but not management, onboarding and transitioning, and social
limited to, contact information, business records and a good outreach.
central location for accessing the Chapter Reporting
PMI Picks™: A digital platform designed for PMI
System (CRS) and annual charter renewal.
members and project professionals looking for bite-
Volunteer Relationship Management System sized project management and power skill learnings that
(VRMS): An online recruitment platform that allows fit into their schedules. PMI Picks™ allows users to
chapter leaders to post volunteer opportunities and consume content “packs” on a related topic and
enables individuals to search for chapter or global bookmark content to build a custom library, and it
volunteer opportunities. provides recommendations based on interactions across
the PMI ecosystem.
Chapter Collaboration Platform (CCP): A digital
platform for PMI’s global chapter leaders to enable Continuing Certification Renewal System (CCRS):
meaningful interactions driving chapter integration and Visit our online Continuing Certification Renewal System
inter-chapter collaboration. (CCRS) to report PDUs and view your certification
records.
Marketing Portal: A central access point to PMI
marketing materials for communication with project
management practitioners and organizations. Access
PMI branding resources and customizable templates,
download or order preprinted materials, and more.
Chapter Volunteer
Resources and Tools 41 Role Delineation Study Results
Access Role Templates Catalog of Core Services and Annual
1. Go to https://vrms.PMI.org. Plan Worksheet
2. Log in using your PMI.org username and password. The Catalog of Core Services’ purpose is to support the
3. Click on Supervisor or Coordinator view. strategic alignment and business planning of chapters
4. Click on the Templates tab. by aligning services to PMI’s Strategic Plan and setting
5. Select the template you wish to use. an expectation for chapters to provide a minimum level
of membership value. The Catalog of Core Services is a
6. Copy, edit and post the opportunity on behalf of
part of an overall continuous process that takes the
your chapter.
chapter through their Annual Planning process, making
sure that the chapter members needs are being met,
For questions about using VRMS or to request
while ensuring the PMI Strategic focus is also being met.
Supervisor or Coordinator access on behalf of your
The Annual Plan Worksheet can be accessed on the
chapter, contact volunteer@pmi.org.
Chapter Collaboration Platform (CCP).
Chapters with Branches

PMI Strategic Plan
Only chapters that have formed after 2007 and/or have
The PMI Strategic Plan should be reviewed prior to
completed the formal reorganization process are
planning and serves as the basis for the chapter’s annual
identified as Chapters with Branches. The chapter board
planning process.
must decide how branch leaders fit into the governance
structure of the chapter and have full responsibility for
the actions of the branch’s leadership, operations and
performance. The chapter board can either:
§ Appoint branch leaders or branch-specific
committees OR
§ Have the chapter membership elect branch leaders
in conjunction with the annual election.
For more details on Chapters with Branches, please

contact chaptersupport@PMI.org.
Annual Planning Resources

Your chapter engagement partner, chapter operations
analyst and region mentor are good sources to assist in
building your chapter’s annual plan. Contact information
can be found on PMInsight.
Past presidents or other key resources that were, and

may still be, involved with the chapter can also be called
upon to assist. Annual planning sessions could include
members of the outgoing board and the incoming board,
as well as representatives of key committees, branches
or stakeholders.
Chapter Volunteer
Resources and Tools 42 Role Delineation Study Results
Thank You!
Chapter Volunteer
PMI wishes to thank the following chapters for
participating in the RDS by providing feedback during
the initial role description review. Your time and energy
are appreciated, and this RDS would not be complete
without your input.
Chapter Volunteer
Thank You! 44 Role Delineation Study Results
Chapter Volunteer
Chapter Volunteer
PMI.org
©2022 Project Management Institute. All rights reserved. “PMI” and the PMI logo are marks of Project Management Institute, Inc. For a
comprehensive list of PMI trademarks, contact the PMI Legal Department. All other trademarks, service marks, trade names, trade dress,
product names and logos appearing herein are the property of their respective owners. Any rights not expressly granted herein are
reserved. VEP-22-001-PRA(11/22)

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PMI Chapter Leaders’ Guide:

CHAPTER LEADERSHIP ESSENTIALS

Resources and Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

We are humbled by your collective commitment

Chapter Engagement Support Staff Region Mentors

2022 Chapter Volunteer RDS Key Skills

Access RDS Electronically

Functional Areas and

FINANCE/TREASURER Professional Development Champion

Optional roles that should be considered based on

Functional Areas and Associated Roles Chapter Volunteer

§ Be ultimately accountable for all board operations

§ Lead the chapter board in achieving the vision,

§ Preside over the board of directors’ meetings (or

Functional Areas and Associated Roles Chapter Volunteer

§ Ensure that chapter staff are compensated as

§ Provide guidance to and encourage other chapter § Conflict resolution

§ Ensure that the operation of the organization and

§ Work with the board and finance portfolio to

§ Work with the finance portfolio to ensure tax

§ With the board, ensure prudent use and

Functional Areas and Associated Roles Chapter Volunteer

§ PMI knowledge and experience

2. Assume the role of president, including all areas of

3. Assist the president in liaising with PMI if/when

4. Assist the president in their duties including

5. Assist in the implementation of the succession and

Functional Areas and Associated Roles Chapter Volunteer

IMMEDIATE PAST PRESIDENT

RESPONSIBILITIES: POWER SKILLS:

Functional Areas and Associated Roles Chapter Volunteer

8. Provide records to members and outside

10. Coordinate distribution of all general

Functional Areas and Associated Roles Chapter Volunteer

2. Coordinate the annual review of the chapter’s

4. Conduct a gap analysis to identify gaps between

6. Awareness of and alignment with PMI Chapter

7. Raise awareness of code of conduct/regulations/

8. Ensure all chapter documents are saved in a

Functional Areas and Associated Roles Chapter Volunteer

RESPONSIBILITIES: 10. Assist chapter president in completing financial

*Local legislation might be state, commonwealth, country, or another jurisdiction

Functional Areas and Associated Roles Chapter Volunteer

§ Knowledge of financial planning § Time management

§ Knowledge of generally accepted accounting

§ Documentation skills/financial record keeping

Functional Areas and Associated Roles Chapter Volunteer

Functional Areas and Associated Roles Chapter Volunteer

2. Execution § Technical tools

§ Perform and uphold duties, as specified by the

§ Submit planned chapter events to PMI’s Event

§ Support chapter events with communication

Functional Areas and Associated Roles Chapter Volunteer

§ Ensure brand consistency within the chapter to

§ Monitor and coordinate branded presentations POWER SKILLS:

§ Ability and desire to stay informed of evolving

Functional Areas and Associated Roles Chapter Volunteer

RESPONSIBILITIES: § Elevate the profile of the project management

Functional Areas and Associated Roles Chapter Volunteer

§ Conduct testing and data analysis to identify BUSINESS ACUMEN SKILLS:

§ Develop promotional content for events such as § Audience/membership understanding

§ Distribute the chapter meeting announcements,

Functional Areas and Associated Roles Chapter Volunteer