g

Escriba
 describe

develop

be in charge of

reply to

hire

explain how to use

sell

financial director

chief executive officer

staff
marketing director
senior manager
accounts assistant

accounts assistant

marketing director

financial director

senior manager

chief executive officer

top floor toilets lobby

staff

ground floor reception lift

go up the turn right turn left go down go straight
stairs the stairs

between

opposite

on your left

at the end of the corridor

on your right
go past

in front of
behind
 take minutes

screen her calls

prepare a presentation
file documents

keep a log schedule a meeting

conduct desk research

distribute the incoming mail
answer incoming calls

send e-mails order office supplies

deliver spreadsheets
message
prepare a presentation

data keep track of

entry
conduct
desk research word processing
data entry

type
agenda

update a sheet of
mailing list
a pair of
a roll of

a box of
recieve
visitors

a packet of
 pen drive pedestal recycling bin

filing cabinet desktop computer photocopier

projector laptop

eres responsable de recivir visitas sabes cuanto cuestan?

deberias pedir nuevo material cuando sea necesario que tipo quieres?

podrias reservar una habitacion para nuestra reunion? ya estoy instalado en el sistema

que querrias que pidiera? deberia de estar aqui mañana sobre las 9.00 am
 dial the phone number

contact someone

record an outgoing message

enter your PIN number

press this button

paragraph upper case underline

set letters
to silent

italics icon lower case letters

fast forward

reciever

volume

delete

location

press

loudspeaker

save
 log in

copy
paste desktop

post icon

strikethrough font
flow chart
desktop
comment paragraph
 contract

subscription

bill

junk mail

delivery

stamp

sign
delivery

weight

bill

sort

collect

contract
 good condition

paperwork

insured

this way up

shipment

pick up

courier

collect the mail put the goods

check all the items attach our company label

make sure fill in this form

includes the correct postcode how do i track the shipments

weight the envelopes

worldwide
reliable

load

clients

quote

requirements
free of charge
start a business
compete

risk
garantee
advantages
free of damage
manufacturer
loss investment
ensure

profits
 transfer calls

put you on hold

create a positive impression

didnt quite catch that

hang up

ask for permission

 currently
as soon as possible
out of town

reach
go over

comments
essential

get back to you

got cut off

no reply

handles

on another line

let me know

specify

missed a call

podria preguntar para que llamas?

entiendo que Richard Adams estaba buscandome

podría ponerte en espera un momento?

uno de los representantes de ventas intento asistirnos

deberías pasarme su llamada

Mr Spencer ahora no está disponible, pero me especifico los

problemas
 attendees
notify

3 confirms
5
book
2

1 organise

4
refreshments

display podium

hold a meeting

at the last minute buffet lunch menu

invited

notify

onsite meeting

previous commitment auditorium beverages

 display

memorable
accurate
venue detail
delegates
take care of
event
set up
success
beverages menu

provide

1
5
3
2
4

3 3
6 6
1 2
4
5 1
4 5
2
 opening remarks

product line
clients
summarise 5
3
closing session 1

handed out 4
board of directors
2

conference call handout

objective
customers
pros and cons

training
virtual meeting stand up meeting

focus
major

task

clarify

programme
attendance list demonstration
 objections

take notes

expansion

4 action points
6
attract
5
raise
2

1
3
selection
present

issues

analyse

assign

go over
details
presentation
keep schedule
read through the agenda
objectives
your notes
key
everything the attendees
 promotional material

booth brochure
slogan feature

rack
promotional material
business cards sign up

racks deposit
displays logo
display boards

slogan

1
6
2
4

5
 2
5
4

1
3

show interest

give you a call

enter a market
make a small talk

achieve your goals

expand

vendor

represent

rapidly growing field

valued customer

exchange

3
6
5
2
4

7
1
 5
1
6
2
4
3

consecutive days
clock out

salary

part-time

give one months notice

unpaid leave
card reader

sick note

sick leave
irresponsible

vital
suspiciously security guard
break-in firewall
virus security camera
hacking allarm system
surveillance system

just hold your finger over the scanner

clock in when they arrive
and clock out when they leave

swipe a colleagues card for them keep any valuables locked in there
log off the computer when i leave
tell security inmediately
 isnt fresh

is missing a part

insist on
rude
impatient
argue
calmly expectation
politely

respectfully
make a claim
satisfied
inconvenience
compensation
pricing

credit your account

satisfactory
 making a noise

repair

defect
be in touch

failed to meet
dissapointed
due

consequences
is torn

isnt fresh

expectations

is missinf¡g a part

faulty parts

me temo que han habido algunas quejas de lo valoramos como cliente

clientes sobre ti

eso no es excusa esto tendrá consecuencias serias para nuestro negocio

fuiste muy impaciente y la interrumpiste estoy seguro de que encontraremos una manera
de compensarle por la invonveniencia

debes manejar las quejas de los clientes Estare en contacto contigo

de manera profesional
 hard-working insecure
dynamic messy
confident lazy
responsible anxious
knowledgeable

retirement benefits
health insurance

sensitive

shift work

fired

ambitious

notice
perks
 starting salary

schedule

temporary
3
4 fired
6
5
2
flexible
1

multitasking

conscientious

fast learner

can you tell me about your educational your starting salary will be 22.000€ per annum
background

have you got any experience in marketing it sounds like the perfect job

well be in touch
why do you think youre a good candidate for the job
 initiative

carrer objetives
5
4 fox
1

job description
2
3
references

proven track record

personel manager cooperate

financial supervisor collaborate
accounts assistant pull together
head of IT bond

cargo luxury suite

port of origin double room
vessel full board
consignee high season
 achieve your goal

distribute the incoming mail

place an order

put out problems

create a positive impression