PAPER

VERBAL COMUNICATION

Lecturer : Septa Aryanika, M.Pd

Arranged By Group 3:

Amirah : 2111040129
Dhea febi cahyani : 2111040254

Class 6D

ENGLISH EDUCATION STUDY PROGRAM

FACULTY OF TARBIYAH AND TEACHER TRAINING
RADEN INTAN STATE ISLAMIC UNIVERSITY OF LAMPUNG
2024
 TABLE OF CONTENTS

COVER

TABLE OF CONTENTS...................................................................................................................2

CHAPTER I INTRODUCTION.......................................................................................................3

A. Background...................................................................................................................3
CHAPTER II DISCUCCION.............................................................................................................4
A. Pre- Reading.....................................................................................................4
B. How do you people talk ?.................................................................................4
C. Post test..............................................................................................................5

CHAPTER III CONCLUSION..........................................................................................................7

REFERENCE.......................................................................................................................................8
 CHAPTER I
INTRODUCTION
A. Background

Verbal communication is the process of exchanging information through spoken words. It is a

fundamental aspect of human interaction and plays a crucial role in various aspects of life, including
personal relationships, business dealings, education, and social interactions.

Verbal communication involves the use of words, either spoken or written, to convey messages, ideas,
thoughts, and feelings between individuals or groups. It encompasses not only the words themselves but
also elements such as tone, pitch, volume, and speed of speech, which can significantly influence the
message's meaning and reception.

Verbal communication in cross-cultural contexts presents unique challenges and opportunities due to
differences in language, communication styles, norms, and cultural values. Here's a deeper exploration
of verbal communication in cross-cultural settings: Language Differences, Communication Styles,
Nonverbal Cues, Cultural Norms and Values, High-Context vs. Low-Context Cultures, Adapting
Communication Strategies, Building Cultural Competence.

Verbal communication in cross-cultural contexts requires awareness, sensitivity, and adaptability to

navigate the complexities of language, communication styles, and cultural differences. By understanding
and respecting cultural diversity, individuals can enhance communication effectiveness and build
stronger relationships across cultural boundaries.

Overall, verbal communication is a dynamic and multifaceted process that shapes our interactions and
relationships, influencing both individual and collective outcomes in various contexts. Improving one's
verbal communication skills can lead to more meaningful and impactful exchanges, enriching both
personal and professional life.

3
 CHAPTER II
DISCUSSION

A. Pre – Reading

“To know another’s language and not his culture is a very good way to make a fluent fool of one’s
self”.
- Winston Brembeck (The Development and Teaching of a College Course in Intercultural
Communication) –

-Pre-reading activities can help the learner to be more prepared for what they are about to read. It can
help them anticipate the topic of the reading. In doing this, they can also prepare themselves for the kind
of language, vocabulary, and even grammar that might be used in the text.

B. Verbal Communication: How Do People Talk?

Indirectly, culture will greatly influence a person's ways in communicating with other people. And it
could be if we don't really knowing about verbal communication in different cultures, will be vulnerable
misunderstanding. For example: communication that occurs between people Americans with Italians on
political issues. In Italian culture, someone is taught to speak actively, aggressively, and very
domineering to indicate their level of education. If the person is active in communicate, then it means he
masters the topic of conversation. Meanwhile people America in general is a typical “hesitant
conversation” model though they still use the direct conversation type. Deborah Tannen in her book
entitled “You Just Don't Understand” states that there is also a value called conversation patterns "high
involvement" and "high considerateness" conversation patterns. People Those who come from cultures
that adhere to a "high involvement" pattern will usually:
(1) talk more;
(2) interrupt more frequently;
(3) expect being interrupted by someone else;
(4) speak louder and;
(5) speak faster.

Meanwhile, people who come from cultures that adhere to the pattern of "high considerateness” will
usually:

4
(1) speak in turn;
(2) using language and polite words;
(3) avoid interruptions and;
(5) give a lot positive response to the interlocutor.

The clash between cultures with patterns of "high involvement" and "high considerateness” often occurs
in classes that have students who are come from diverse cultural backgrounds (multicultural
classrooms), for example occurs in teachers who teach English as a Second Language (ESL).

So it is very clear that cultural background factors will be very influences the way a person
communicates with others. So also when there is a conversation between Latin Americans and North
Americans. In conversation, Latin Americans will seem to dominate and there will be many says
unimportant details that sometimes annoy opponents his talking became boring. While North Americans
are accustomed to listening to a conversation until the person has finished speaking and is not polite
interrupting other people's conversations respond and end the conversation between the two. Style of
speaking This "ping pong game" is often compared to the "bowling game" in culture of most Asian
peoples. For example, Japanese society will tends to pay close attention when the other person is
speaking speak. They will not make the slightest sound until the other person speaks finished speaking.
And when it's their turn to respond, then they will start carefully. Japanese society will think a lot before
them talking, like a bowling ball rolling slowly before finally touching the bowling pins.

C. Post test
In communicating, of course there are many things that must be done considered especially when
knowing the fact that how to communicate A person is also greatly influenced by his cultural
background. The following is example of a "small talk" conversation in the structure of a "ping-pong"
style of speaking game” excerpted from the book Beyond Language: Cross Cultural Communication
karya Deena R. Levine dan Mara B. Adelman (1993, 84-85):
Sue : It’s nice to meet you. My friend told me about you. Have you lived in Seattle long?
Mark : No, only three months. How about you?
Sue : I moved here three years ago from California.
Mark : Oh really! I’m from California too. Where did you live in California?
Sue : In Gilroy, not so far from San Jose.
Mark : This is really a coincidence. I’m from Gilroy, too! I like telling people I’m from the garlic
capital of the world. Did you usually go to the summer garlic festival?
Sue : I used to go every summer. How about you?
Mark : I went to most of them. I thought the one in 1980 was great. Did you go to that one?

5
From the example conversation above, you can conclude the types. What questions are appropriate and
polite to ask? in the small talk conversation model. There are some questions that are missing suitable to
be applied in a conversation with someone you have just met among others are:
1. Are you married?
2. How much do you earn a month/year?
3. How much do you have to pay for your car/house installments?
4. What is your religion?
5. Are you a supporter of the Republican or Democratic party?

6
 CHAPTER III

CONCLUSION

In conclusion, verbal communication is a dynamic anessential aspect of human interaction that involves
the exchange of information, ideas, and emotions through spoken words. It plays a pivotal role in
various aspects of life, including personal relationships, business dealings, education, and
social interactions.

Verbal communication encompasses the use of spoken or written words to convey messages, including
face-to-face conversations, telephone calls, meetings, presentations, public speaking, interviews,
and instructions.

Verbal communication in cross-cultural contexts presents unique challenges and opportunities due to
differences in language, communication styles, norms, values, and nonverbal cues. Understanding
cultural diversity and adapting communication strategies are essential for navigating cross-cultural
interactions effectively.

In summary, verbal communication is a multifaceted process that influences individual and collective
outcomes in various contexts. Developing strong verbal communication skills, including active listening,
clarity of expression, and cultural sensitivity, can enhance personal and professional success while
fostering mutual understanding and respect among diverse individuals and communities.

7
 REFERENCES

Rachmawati ,Iin, 2018. “ Dasar Dasar Teori Cross Cultiral Understanding” STKIP
PGRI Bangkalan pres

8
9