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Journal of Quality Assurance in Hospitality & Tourism: Click For Updates
Journal of Quality Assurance in Hospitality & Tourism: Click For Updates
Journal of Quality Assurance in Hospitality & Tourism: Click For Updates
To cite this article: Kelly Mayfield, Liang (Rebecca) Tang & Robert Bosselman (2014) Nutrition
Labeling for Restaurant Menu Items: College Students’ Preferences for Nutrition Information and Its
Influence on Purchase Intention, Journal of Quality Assurance in Hospitality & Tourism, 15:3, 310-325,
DOI: 10.1080/1528008X.2014.921775
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Journal of Quality Assurance in Hospitality & Tourism, 15:310–325, 2014
Copyright © Taylor & Francis Group, LLC
ISSN: 1528-008X print/1528-0098 online
DOI: 10.1080/1528008X.2014.921775
RESEARCH NOTE
During the college years, young adults develop eating habits and
concerns that follow them throughout their lives. Understanding
college students’ menu selections in dining-out situations can pro-
vide insight into their eating habits. This study aimed to investigate
college students’ preferences for types of nutrition information
(such as macronutrients and total calories, specific nutrients, and
health claims) on restaurant menus, and the impact of nutri-
tion information on purchase intention. The presence of caloric
and macronutrient information on restaurant menus was found
to significantly affect purchase intention. The findings provide a
foundation for future hospitality studies investigating dining-out
menus as a persuasive tool for better health, and suggest strategies
for industry professionals.
310
Nutrition Labeling for Restaurant Menu Items 311
INTRODUCTION
REVIEW OF LITERATURE
Nutrition Labeling
The primary objective of the NLEA of 1990 was to assist consumers in main-
taining healthy dietary practices by providing clear and concise information
for making informed dietary decisions in the realm of packaged foods (FDA,
1993; NLEA, 1990). The Nutrition Facts panel that is prominently displayed
on most manufactured food packaging emerged from this legislation; the law
requires almost all packaged foods to list calorie, fat, saturated fat, choles-
terol, sodium, fiber, sugar, protein, vitamin, and mineral content (Garretson
& Burton, 2000; NLEA, 1990). The NLEA also set parameters by which health
claims can appear on packaged food products. Health claims, by definition,
are statements that imply that a relationship exists between food (or the con-
stitution of a food) and health (Food and Health Organization of the United
Nations/World Health Organization, 2010). The underlying notion behind
the provision of nutrition facts and health claims on food labels is that if
consumers have reliable, easily accessible nutrition available, and if the rela-
tionship between diet and risk of disease is understood, then risk-reducing
food selections may be made (Balasubramanian & Cole, 2002).
Nutrition Labeling for Restaurant Menu Items 313
have been examined in recent studies. Cranage, Conklin, and Bordi (2003)
found that the provision of nutrition information positively impacted col-
lege students’ purchase intentions and customer satisfaction when discerning
between two formulations of a similar product. The authors suggested that
the provision of nutrition information aids young adults’ informed decision-
making instead of presenting options as ‘healthy,’ which may actually deter
consumption. Conklin, Cranage, and Lambert (2005) investigated whether
first-year college students were aware of nutrition labels and used the infor-
mation to influence their food choices. However, neither of the two studies
examined whether the provision of certain components of nutrition infor-
mation had a significant effect on purchase intention. The current study
examined students whose majors were hospitality management or dietetics
at the time of the study and who were therefore potential future professionals
in nutrition-related fields. It was deemed imperative to examine this particu-
lar population’s beliefs about the importance of specific nutrition information
and its effect on purchase intention.
Health Claims
The NLEA (1990) permits the use of two types of claims (health claims
and nutrition claims) for food products as long as the claims are made
within specified guidelines. By definition, a nutrition claim is a statement that
declares that a food has particular nutritional properties (Food and Health
Organization of the United Nations/World Health Organization, 2010). Claims
such as “high in fiber,” “good source of calcium,” “reduced calorie,” “low
fat,” and “sugar free” are examples of approved nutrition claims under the
NLEA legislation (NLEA, 1990; Williams, 2005). Health claims are used to
emphasize relationships between a nutrient and the risk of a health-related
condition (Garretson & Burton, 2000; NLEA, 1990; Williams, 2005). The FDA
Nutrition Labeling for Restaurant Menu Items 315
has authorized nine health claims that can be made for foods that meet spe-
cific nutritional requirements (Food and Health Organization of the United
Nations/World Health Organization, 2010; Silverglade, 1996).
In the packaged food sector, Williams (2005) found that health claims
have a positive impact on purchase intention. In some restaurants, health
claims are included on menus (Garretson & Burton, 2000) and it is required
that when health claims are made about restaurant food items, establishments
must have nutrition information available to substantiate the claims. It has
been debated whether this specific type and amount of information is in
alignment with what consumers actually want when seeking nutrition infor-
mation in dining-out settings. This study investigated which specific nutrient
information is important for college student consumers to have available on
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Health claims
METHODOLOGY
Survey Development
A quantitative survey approach was utilized to assess college students’ pref-
erences for the types of nutrition information made available on restaurant
menus. The survey instrument consisted of three primary sections: col-
lege students’ food-related lifestyles and demographic information; nutrition
information; and the impact of nutrition information on purchase inten-
tion. The first section of the survey instrument aimed to gather information
regarding body mass index (BMI), how frequently respondents’ dined in
restaurants, attitudes toward eating in restaurants, and types of establish-
ments frequented, as well as demographic information (e.g., age, gender,
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and ethnicity).
The second section of the instrument was designed to measure the
importance of each nutrient in three categories with regard to influence on
menu selections. The measurement items of the three nutrient categories
(macronutrient and total calorie information; specific nutrient informa-
tion; and health claims) were adopted from Josiam and Foster (2009).
Macronutrient and total calorie information was clustered with total calories,
fat, protein, and carbohydrates. Specific nutrient information was composed
of 11 items, including saturated fat, trans fat, cholesterol, sugar, sodium,
dietary fiber, potassium, Vitamin A, Vitamin C, calcium, and iron. ‘Health
claims’ only refers to heart health claims. All of the items in Section 2 were
measured with a 7-point Likert-type scale where 1 = ‘extremely important’
and 7 = ‘not important at all.’
The third section of the instrument investigated the impact of nutrition
information on purchase intention. Respondents were asked, “If nutrition
information is presented on a restaurant menu, will the amount of the fol-
lowing nutrient influence your decision to purchase the food item?” The
aforementioned list of nutrients used in the previous series of questions was
inquired about, in the same order. The answer options included ‘yes,’ ‘no,’
and ‘I don’t know.’
Data Collection
A pilot study was conducted with 15 graduate students in the departments of
hospitality management in major universities in the Midwestern United States
in order to assess content and face validity. Items were subsequently elimi-
nated or altered to ensure that participants understood the questions as the
researchers intended. Traditional college students, defined as those between
the ages of 18 and 24 years, majoring in either hospitality management or
dietetics at one of three land-grant universities located in the Midwest and
Northwest regions of the United States were recruited to participate in the
Nutrition Labeling for Restaurant Menu Items 317
internet survey. A total of 745 students were invited to participate into the
survey. A list of students’ names, e-mail addresses, and majors was obtained
from the registrar’s office for each participating university, and students in
the sample were contacted via e-mail. A second invitation was sent one
week later to members of the sample who did not respond to the initial
request for participants. Following the two-week data collection period, a
total of 123 surveys were returned. After deleting 10 incomplete responses,
113 responses were used for the further analysis.
Data Analysis
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SPSS was utilized for statistical analysis. Descriptive statistics were calculated
for all of the statements in the survey. R2 was employed to assess how
well the model explains the effect of the provision of nutrition informa-
tion on purchase intention. Simple linear regression was utilized to explain
the relationship between each nutrition construct and purchase intention,
respectively. Analysis of variance (ANOVA) was employed to assess differ-
ences between each construct. Responses to the height and weight items
of the survey were used to calculate each respondent’s BMI based on the
following formula:
RESULTS
Characteristic N %∗
Age
18 5 4.1
19 25 20.3
20 33 26.8
21 28 22.8
22 17 13.8
23 2 1.6
24 2 1.6
Gender
Male 13 10.6
Female 100 81.3
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Ethnicity
African American 0 0.0
American Indian/Alaskan 3 2.4
Native
Asian 9 7.3
White 98 79.7
Multiracial 3 2.4
Weight Status
Underweight 7 5.7
Normal weight 83 67.5
Overweight 16 13.0
Obese 3 2.4
∗
Percentages may not total 100% due to non-response or multiple responses to the questions.
Characteristic N %∗
Campus living
Live on campus with kitchen 26 21.1
Live on campus without a kitchen 21 17.1
Live off campus 66 63.7
Influencers for eating out
Eat healthy at home 60 48.8
Eat in restaurants as indulgence 49 39.8
Eat in restaurants as necessity 10 8.1
Frequency for dining out
At least once a day 9 7.3
Several times a week 30 24.4
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TABLE 4 Internal Consistency Reliability Estimates, F-Statistic for Homogeneity, Mean Ratings
and Standard Deviations for Nutrition Information on Restaurant Menus (N = 113)
Construct A F Mean SD
∗∗
Macronutrients and Total Calories .88 12.37 5.40 0.43
Total Calories 5.97 1.52
Carbohydrate 4.97 1.50
Fat 5.47 1.51
Protein 5.18 1.48
Specific Nutrients .95 8.54∗∗ 4.87 0.47
Saturated Fat 5.51 1.67
Sugar 4.88 1.56
Trans Fat 5.59 1.69
Cholesterol 4.95 1.57
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Variable B SE B β t Sig.
The results indicated that the consumers surveyed are particularly concerned
with macronutrient information (namely caloric and fat statistics) on menus
but show less concern for the inclusion of specific nutrient information and
health claims on restaurant menus. Thus, the inclusion of all specific nutrients
and health claims on restaurant menus may not be as effective as the use of
limited nutrition information on menus.
The inclusion of caloric and macronutrient information was found to
significantly affect purchase intention. Nestle and Jacobson (2000) suggested
that the restaurant industry plays a role in the overconsumption of calories
Nutrition Labeling for Restaurant Menu Items 321
when eating restaurant foods because restaurant menu items are denser in
both calories and fat content when compared to foods prepared at home.
Furthermore, consumers often underestimate calories and fat in restaurant
menu items (Burton & Creyer, 2004; Burton et al., 2006; Kozup et al., 2003).
By providing these types of nutrition information on restaurant menus, con-
sumers are enabled to make more accurate, informed dietary decisions.
The principle component of weight management is caloric balance (FDA,
2009); the inclusion of caloric content on restaurant menus enables con-
sumers to take control of caloric intake when dining in restaurants, which
contributes to the nutrition component of weight management. As indi-
cated in this study, calorie and macronutrient information may have an
effect on patrons’ willingness to purchase an item, and the implications may
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trans fat, and total fat information as extremely important in menu descrip-
tions. Consumers place greater importance on these items than on other
nutrients (Garretson & Burton, 2000). Though specific nutrients were not
found to significantly affect purchase intention, saturated fat and trans fat
measured outside of this scale may have a more marked effect.
The results of this study provide valuable insight into the types of
nutrition information that are most important for this specific demographic
and enrich the understanding of nutrition labeling for dining-out behavior.
As dietetic and hospitality students graduate and go on to work in their
fields, their nutrition and foodservice expertise will be valuable. As such,
understanding their behaviors and beliefs in regard to nutrition informa-
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tion can be valuable to help understand the future direction of practice and
legislation.
REFERENCES
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influence of health claims and nutrition information on consumers’ evaluations
of packaged food products and restaurant menu items. Journal of Marketing,
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Labeling Education and Nutrition Act of 2009, S. 558, 111th Cong. (2009).
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