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Tantra-2400 User Guide
Tantra-2400 User Guide
tantra-2400
Smart Cloud Managed Mesh Wi-Fi Router/AP
Version 1.0
www.agami.io
info@agami.io www.agami.io
Proprietary Notice
All rights reserved. This document and its contents are proprietary and comprise legally
protected subject matter belonging to Agami Creations Pvt. Ltd. and are loaned on the basis of a
confidential relationship. All use, reproduction, and disclosure are strictly controlled and
prohibited without the prior written consent of Agami Creations Pvt. Ltd.
While every precaution has been taken in the preparation of this manual, Agami Creations Pvt.
Ltd. assumes no responsibility for errors or omissions. This publication and features described
herein are subject to change without notice.
Copyright©2019
tantra 2400 User Guide
Contents
About this Guide ..................................................................................................................................... 1
Acronyms ............................................................................................................................................ 1
Hardware Overview ................................................................................................................................ 2
Connections ........................................................................................................................................ 2
Network Topology................................................................................................................................... 3
Initial Connection and Configuration ...................................................................................................... 4
LEDs ..................................................................................................................................................... 4
Network Firewall Configuration .......................................................................................................... 4
Configuration using Cloud Portal ............................................................................................................ 5
Browser Version .................................................................................................................................. 5
Accessing the User Interface............................................................................................................... 5
Logging in to the Cloud Configuration Portal...................................................................................... 6
Creating a Site ..................................................................................................................................... 6
Adding Device Information ................................................................................................................. 7
Creating Wi-Fi Network....................................................................................................................... 8
Private Network .............................................................................................................................. 8
Home Page .......................................................................................................................................... 9
Viewing Devices Details .................................................................................................................... 10
Connecting Clients ............................................................................................................................ 10
Wireless Network Configuration....................................................................................................... 11
Adding Additional Networks ......................................................................................................... 12
WAN and LAN Configuration ............................................................................................................ 13
Configuring Parental Control ............................................................................................................ 15
tantra Mesh Configuration ............................................................................................................... 22
tantra Mesh Features.................................................................................................................... 22
Components of tantra Mesh ......................................................................................................... 22
Access Point Modes ...................................................................................................................... 22
tantra Mesh Deployment.................................................................................................................. 23
Minimum Requirements for tantra Mesh Deployment ................................................................ 24
Configuring tantra Mesh ............................................................................................................... 24
tantra Mesh Placement................................................................................................................. 25
Upgrading Firmware ......................................................................................................................... 26
Acronyms
Acronym Definition
AP Access Point
DHCP Dynamic Host Configuration Protocol
DNS Domain Name System
IP Internet Protocol
ISP Internet Service Provider
JSON JavaScript Object Notation
LAN Local Area Network
LED Light Emitting Diode
MAC Media Access Control
PoE Power over Ethernet
PPPoE Point-to-Point Protocol over Ethernet
REST Representational State Transfer
RSSI Received Signal Strength Indicator
SSID Service Set Identifier (WLAN)
TCP Transmission Control Protocol
URL Uniform Resource Locator
USB Universal Serial Bus
WAN Wide Area Network
WLAN Wireless Local Area Network
WPA Wi-Fi Protected Access
WPA2 Wi-Fi Protected Access II
Hardware Overview
Connections
1 2 3 4 5
Network Topology
The following figure shows a graphical representation of tantra-2400 AP deployment and
management.
Cloud Server
WAN
Connection
Home
Gateway
LAN Power
Connection Connection Power
Source
Eth1/PoE
Client
Eth2
tantra-2400 AP
Client Client
Client
Note: Eth1 represents WAN connection and Eth2 represents LAN connection.
The Eth1/WAN/PoE port connection can also provide power to the unit when connected
Note:
to a PoE enabled switch.
4. Verify the LED status to check whether the device is up and a valid connection has been
established
LEDs
1
Note: If a firewall exists between the AP and the Internet, TCP port 8883 must be open.
Browser Version
The following table lists the supported browser version.
Browser Version
Google Chrome 65.0
Mozilla Firefox 59.0.2
Microsoft Internet
10 and 11
Explorer
Microsoft Edge 41
Safari 10 and 11
5. Click Sign Up. An email link is sent to the registered email address.
If you are a registered user, click Log in with existing account to access Cloud configuration
Note:
portal.
Creating a Site
Site defines a location like your home where your devices will be located and used for service.
Site creation is the first step to proceed with the management of the network.
The Setup window allows you to create a site. To create a site and add devices, follow the below
steps.
Choice of the location determines the type of network:
− Select the Home icon on the Setup wizard to configure single site, useful for
residential users.
− Select the Small Business icon on the Setup wizard to configure multiple sites,
useful for SMBs/System Integrators or IT Admins.
Unique name must be provided for the location at home. If same names are provided for the
Note:
location, the user interface increments the name of the room by 1. Example: Living room (1).
Note: The serial number is printed on the product label, available at the rear side of the tantra unit.
If an incorrect serial number is entered, you will not be able to complete the process of adding
Note:
the device to the site.
2. Click Next. The access device is added successfully.
Name of the private Wi-Fi network is used by Wi-Fi devices in your home to access the
Note:
network. Private network name is limited to a maximum of 32 characters.
2. Enter a unique password that members of the house can only access.
The minimum length of the password should be 8 characters. The private network uses WPA2
Note:
(recommended) as its encryption option.
3. Click Next.
A private Wi-Fi network is created and by default, a guest network is also created. You
can use the Edit button to disable the guest network, if required. Refer Wireless Network
Configuration section for more details.
Home Page
The Home page displays the Home site icon that allows you to navigate and view the list of
devices configured in your home.
1. Click the icon. This takes you to the Home page where the Home site
icon is displayed.
4. You can also view the pictorial representation of your devices by clicking Devices in the
Home site icon.
Connecting Clients
To add a wireless client to the Wi-Fi network that you had created, follow the below steps.
1. Select the SSID from the available Networks list.
2. Type the password that you had set and click Connect.
3. After the password authentication, the client gets added to the Wi-Fi network.
4. You can view the connected client details in the Client List.
2. The following screen is displayed, which allows you to edit the individual fields.
2. Click button on Wireless Network. The existing list of wireless network is displayed.
6. Select the Encryption type. The options in the drop-down list are None, WPA, and WPA2
(recommended).
If WPA or WPA2 is chosen as the encryption type, it is mandatory to set the password for
the additional wireless network. The minimum length of the password should be 8
Note: characters.
Password is not required if the encryption option is None. It Is not recommended to
create an unsecure network.
7. Click Next. The wireless network is set up and is displayed in the list of wireless network.
3. To change the Switch Mode, select either Gateway or Bridge from the drop-down.
9. Under DHCP Server section, select Enable DHCP Server and enter Address pool size and
Address pool start values.
• Address pool start – Specifies the offset from the network address of the
underlying interface.
• Address pool size – Specifies the size of the address pool.
For example, if you configure Address pool start as 100 and Address pool size as 150,
your network can allow 50 clients to use the wireless network.
10. Click Apply all.
2. Enter a unique name in the Name text box and select the clients from the list.
Use the Search box to search for a specific client.
Note: Same clients cannot be added in more than one member group.
3. Click Apply. The newly created setting gets added to the table.
4. Click either of the (Edit) icons to set/modify the parental control parameters.
3. In the Search Clients window, select the clients and click Add.
Note: The data limit value is the combined limit for all the clients of the member.
To create schedules:
1. Click Time Limit.
6. Click Apply and the time limit schedule gets added to Schedules table.
This is the duration during which the clients can access the internet. Beyond this
schedule range, clients cannot access the internet.
To create filters:
1. Click Filters.
The members will not be allowed to access the Websites with the domain containing this
keyword.
If you add book as filter keyword, access to domain containing the term book is blocked. For
example: facebook.com, bookmyshow.com and so on.
4. You can remove the added filter keyword using the icon.
Home
SSID Client Client
Client
WAN
Mesh Software
Public or Private
Root Node AP Mesh Access Point Mesh Access Point
Home (Bridge Node) (Bridge Node)
Gateway
Client
WAN
Mesh Software
Public or Private
Root Node AP
Client
Home
Gateway
Client
Note: Initially, all the access points in the house are connected to WAN.
4. The first access point must be connected to the LAN port on the home gateway.
5. Place other access points in different rooms of the house. Remove these access points from
the WAN and connect it only to the power cable for the mesh to function effectively
6. The access point connected to the LAN port on the home gateway acts as an exit node. This
node establishes a connection to the WAN and initiates the formation of a mesh network
with access points in other rooms of the house. Other access points placed in different
locations of the house act as bridge nodes.
7. The mesh SSID that is created after the formation of a mesh network ensures the
authentication of access points placed in different rooms of the house.
8. A WPA2 security key is created to ensure that other access points placed in your
neighborhood do not access the mesh network that has been created in your house.
9. Based on the RSSI and the distance between the access points in different rooms of the
house, an uninterrupted Wi-Fi connectivity is established.
Upgrading Firmware
The notification icon notifies you of any firmware update available. To update the firmware,
follow the below steps.
2. Click Update to upgrade the firmware for all the available devices.
Supported Platforms
The following is the list of supported platforms and corresponding OS versions:
− Android – 4.4 to 9.0
− iOS – 10.0 to 12.0.1
Provider field identifies the tantra Cloud server. Enter the ID supplied by Agami Creations. If an
Note: incorrect ID is entered, the following error message is displayed:
Provider not found
3. Click Signup. The request is processed and a verification email is sent to the registered email
address.
4. Click Confirm link in the mail. A new account is created.
The Topology page displays the configured devices, wireless networks and provides easy
navigation to monitor your Wi-Fi network more effectively.
The different color highlights of the device icons help to identify the device status:
• Green – Up and running
• Red – Down and inactive
You can navigate between the pages using the navigation pane at the bottom of the screen.
Configuring Devices
Follow the below steps to configure and make changes to the device parameters:
1. Log in to the tantraWiFi Mobile App.
2. Click on a device to go to the Device Details page.
5. After making the required configuration changes, click for the changes to take
effect.
6. Click the icon to discard the changes made.
The following information lists the fields appearing on this page and includes a general
description and detailed specifications for each.
After making the changes, click for the changes to take effect or click the icon
to discard your changes.
7. After entering the details, click for the changes to take effect or click the icon to
discard your changes.
5. Click on the box with the (Warning icon) to view the existing device issues, their impact
and recommended resolutions.
For more details on the device issues and recommended resolutions, refer the Device
Issues section.
6. The Wi-Fi Utilization section displays the utilization chart for both 2.4 and 5 GHz radio
frequencies.
The Wi-Fi Utilization chart displays the following information:
− Interference: Displays the percentage of bandwidth that is unusable due to non-Wi-
Fi interference from another source (Bluetooth, cordless phone, radar, microwave,
and so on).
− Available: Displays all the idle or available bandwidth that exists real-time (on the
pie chart) or existed during the time period chosen for the histogram chart.
− Interfering Wi-Fi: Displays the bandwidth used, as a percentage, for devices (clients
and APs) operating on the same channel (defined as an Overlapping Basic Service
Set (OBSS)).
− Client data: Displays the bandwidth used in an Independent Basic Service Set (IBSS)
environment.
The primary differences between the frequencies are the coverage and speed. The 2.4
GHz provides longer range coverage but transmits data at slower speeds. The 5 GHz
provides less coverage but transmits data at faster speeds.
7. Click the (edit icon) to edit and modify the Device configuration parameters. For more
information on the configuration, refer Configuring Devices section.
8. Click the (delete icon) to delete the device from the current account.
To confirm the delete, click Delete button.
9. You can click the Clients and the Wi-Fi tabs to get a list of connected clients and configured
SSIDs.
4. Based on the suggestions, move the mesh nodes. After moving the nodes, click to verify
if the mesh nodes are appropriately placed in the new location.
When you click , the application checks and updates the status continuously for the
next two minutes.
This process of moving the mesh nodes and running the mesh placement tool should be
repeated until an ideal placement setting is achieved.
3. Click the (add icon) to add a new member. The Add Member page appears.
4. Enter a unique Member Name in the text box and select the clients from the Choose Clients
list.
5. Click Apply. The newly member gets added to the Members page.
6. Click on the created member to view the clients and manage the following parental control
settings.
− Usage Limit – allows to set the data usage limit for the day.
− Filters – allows to add keyword filters to restrict access to specific Websites.
− Time Limit – allows to create schedules for accessing internet services.
7. You can remove the added clients using the Remove option in the Clients page.
Usage Limit
To set the data usage limit:
1. Click Daily Limit.
2. Enter the Update Daily Limit value. This value sets the Megabytes of total traffic allowed per
day.
Note: The data limit value is the combined limit for all the clients of the member.
Filters
To create filters:
1. Click Keywords.
3. Enter a keyword in the Add Keyword text box and click Add.
4. The keyword gets added to the Keyword Filters table.
The members will not be allowed to access the Websites with the domain containing this
keyword.
If you add book as filter keyword, access to domain containing the term book is blocked. For
Note:
example: facebook.com, bookmyshow.com and so on.
5. You can remove the added filter keyword using the X icon.
Time Limit
To create schedules:
1. Click Schedule.
4. Click Save. The time limit schedule gets added to Schedule table.
5. You can delete or edit the created schedule using the dropdown options.
Band Steering
Band steering allows the client to move to a more appropriate radio band. Initially, the client
joins either on 5 GHz or 2.4 GHz radio band and uses the following options to steer between radio
bands:
− Post Association Utilization Limit
− Enable RSSI Thresholds
− Enable MCS Steer Thresholds
Post Association Utilization Limit
When the client reaches the configured 2.4 GHz Post Association Utilization Limit or 5 GHz Post
Association Utilization Limit, it automatically moves to the other radio band.
Enable RSSI Thresholds
When the client RSSI is lower than the RSSI Downgrade Threshold, the client moves to 2.4 GHz
and when the client RSSI is greater than the configured RSSI Upgrade Threshold, the client moves
to 5 GHz.
Enable MCS Steer Thresholds
When the client MCS is lower than the configured MCS Percentage Steer Threshold, it
automatically moves to the other radio band.
AP Steering
For AP steering, there should be more than one AP available. When the client moves away from
one AP and on reaching the configured AP Client Steer RSSI Level, the client steers to the other
AP.
Channel Optimization
Scan active channel and other channels and determine which would offer minimal interference
and best performance and change appropriately. If cannot separate channels of neighboring APs,
then adjust power to minimize interference.
Power Optimization
Although primarily used as a method of mitigating coverage holes, transmit power changes can
also be initiated to address low client signal strength issues.
Troubleshooting
This section provides information on the device and client specific issues, corresponding impact
and recommended resolutions.
Device Issues
The following table elaborates on the access point specific issues.
Temporary Low Memory Customer will not be able to To improve your router's
detected on RG/Mesh make changes to RG/Mesh performance, power off and
configuration power on your router/mesh
High usage detected on Poor device Try connecting your devices on
current 2.4 GHz channel performance/connectivity the 5 GHz network
High usage detected on Poor device You might be running
current 5 GHz channel performance/connectivity bandwidth-intensive
applications on your connected
devices. Please stop some of the
application of your connected
devices.
Congestion detected on 2.4 Poor device Power off and power on your
GHz channel performance/connectivity Router/Mesh
Congestion detected on 5 Poor device Power off and power on your
GHz channel performance/connectivity Router/Mesh
Congestion detected on all Poor device Try connecting your devices on
2.4 GHz channels performance/connectivity the 5 GHz network
Congestion detected on all Poor device Move Router/Mesh away from
5 GHz channels performance/connectivity interference sources, for
example, another Router/Mesh
nearby
Poor coverage detected on Poor device Power off and power on the
2.4 GHz performance/connectivity router/mesh and place it in an
upright position in the center of
the house
Poor Coverage detected on Poor device Power off and power on the
5 GHz performance/connectivity router/mesh and place it in an
upright position in the center of
the house
Interference detected on Poor device Try connecting your devices on
2.4 GHz channel performance/connectivity the 5 GHz network
Interference detected on 5 Poor device Move Router/Mesh away from
GHz channel performance/connectivity interference sources, for
example, another Router/Mesh
nearby
Client Issues
The following table elaborates on the client specific issues.