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Agustina Lamaran
Agustina Lamaran
Lampiran : -
Kepada Yth :
HRD Manager PT. Bumi Daya Plaza
Graha Mandiri, Jl. Imam Bonjol No.61, Menteng,
Kota Jakarta Pusat
Dengan hormat,
Berdasarkan informasi yang saya terima bahwa di PT. LRT Jakarta yang Bapak/Ibu
Pimpin membuka lowongan pekerjaan untuk posisi Passenger Service Agent.
Berdasarkan keterangan tersebut maka saya mengajukan lamaran bekerja di
perusahaan yang Bapak/Ibu pimpin.
Saya memiliki kondisi kesehatan yang baik, berpenampilan menarik dan senang
bekerja dalam tim. Saya bisa menggunakan bahasa inggris secara tulis maupun lisan,
saya bisa mengoperasikan aplikasi komputer seperti ( Microsoft Office )
1. Surat Lamaran
2. CV
3.Scan KTP
4.Scan Ijazah
Hormat saya,
Agustina Nuraini
AGUSTINA NURAINI
+6287817621289 | agstnnuraini@gmail.com | @agstnnrn
Jalan Pasar Cibubur, RT 005/RW 04, No. 20, Pekayon, Pasar Rebo, 13710.
As a graduate of D3 Taxation from Universitas UHAMKA, I am actively seeking challenging career opportunities in the
field of taxation. With a strong understanding of tax regulations and practices, I am ready to contribute to the
management and compliance of company taxation. While my primary focus is on taxation, I am also open to career
opportunities in other fields that allow the development of my skills and potential. My flexibility in learning and adapting
positions me to make a positive contribution in diverse work environments.
EDUCATION
Universitas Muhammadiyah Prof. Dr. HAMKA 2020 - 2023
Diploma III in Taxation
GPA: 3,68 / 4.00 ( Satisfactory )
WORK EXPERIENCE
Passenger Service Agent 2022 - Present
Light Rail Transit Jakarta
Providing the best service to LRTJ passengers with friendliness, efficiency, and informativeness throughout their
journey.
Managing check-in, boarding processes, and responding to customer complaints quickly and effectively.
Maintaining high service standards to ensure a positive and seamless travel experience for passengers.
Sales Promotion 2020 - 2022
Limited Liability Company Reliable Partner
Product and Service Promotion: Actively promote company products and services by delivering clear and compelling
information to potential customers.
Customer Relationship Building: Establish and maintain positive relationships with customers to enhance loyalty and
satisfaction.
Sales Promotion Strategy: Design and implement sales promotion strategies to achieve sales targets and maximize
market impact.
ORGANIZATIONAL EXPERIENCE
Membership 2018 - 2019
Faculty of Economics Class Communication Forum
Strategic Promotions: Lead promotional campaigns for products and services, designing effective strategies involving
discounts, incentives, and special promotions.
Customer Relationship Building: Foster positive relationships with customers through effective communication,
ensuring satisfaction and loyalty.
Market Analysis and Sales Strategy: Conduct thorough market and competitor analysis to formulate precise sales
strategies that align with market trends.
CERTIFICATES
Grooming Certification
Brevet AB Certification
Service Excellence Certification
Disability Handling Certification
HARD SKILLS
Microsoft Office
Microsoft Excel
Microsoft PowerPoint
SOFT SKILLS
Efficient
Disciplined
Patient
Meticulous