STAKEHOLDER REGISTER

Project Name Accessible Transit Infrastructure Initiate for Chennai City

Level
Level of Level of
Name Project Role of
Interest Support
Power

Internal Stakeholders (Project Team)

Aruna
Oluwatobiloba Project Manager High High Supportive

Communication Manager
Rushi Gohel High High Supportive

Sahil Guleria Functional Manager High High Supportive

Risk Manager
Anson Thomas High High Supportive

Naveen
Change Manager High High Supportive
Viswanathan

Internal Stakeholders (Non-Team Members)

Subject Matter Expert

Tony Stark High High Supportive

Compliance Officer
Klaus Mikaelson High Low Neutral

Abbas Alimorad Project Sponsor High High Supportive

Utsava Patel Construction Project Manager Low High Supportive

Jwalit Joshi Sustainable Design Architect Low High Supportive

External Stakeholders

NGO (Non-
Governmental Project Sponsor and partner High High Supportive
Organizations)

Government
Regulatory approvals High Low Neutral
Agencies

CUMTA (Chennai Project Partner High High Supportive

 Unified Metropolitan
Transit Authority)
Chennai Local
Users
people
Training Staffs Training Team
STAKEHOLDER ENGAGEMENT PLAN
Project Name Accessible Transit Infrastructure Initiate for Chennai City
Name About the Stakeholder
Tony Stark Tony Stark is an experienced Subject
Matter Expert in construction
projects. He has a successful track
record in managing complex
construction projects with an
outstanding result.
He works with the project team and
use his expertise to help the team
members and his contribution would
be a huge help for project’s success.
Klaus Mickelson An expert in ensuring the regulatory
adherence with his deep knowledge
in compliance standards. He oversees
on how to implement the regulatory
requirements and make sure that the
project meets legal and industry
standards.
He is an integral team member who
guides the project towards regulatory
compliance which helps the team to
avoid risks and maintaining the
ethical practices.
Low High Supportive
High Low Supportive
How to engage the Stakeholder
Meet Requirements
- Make sure that the project's goals and
deliverables are well-defined and in line
with Tony Stark's knowledge and
expectations.
- To help Tony Stark comprehend project
needs, provide thorough project
documentation that includes precise
plans, timeframes, and specifications.
- To guarantee adherence to industry
standards and best practices, invite Tony
Stark to evaluate and offer input on
project plans and tactics.
Provide Information
- Give a clear description of the legal
requirements and compliance standards,
making sure that they are in line with
Klaus Mickelson's responsibilities and
area of expertise.
- Give Klaus Mickelson thorough
documentation of all applicable rules,
regulations, and procedures for
compliance so that he can evaluate
adherence in a useful manner.

Abbas Alimorad As the project sponsor, Abbas
provides strategic guidance and
vision, ensuring that the project is in
line with organizational goals.
He executes the project by handling
resources, including money and
labour. Abbas also promotes
stakeholder participation, manages
risk, and plays a critical role in
decision-making.
Utsava Patel With a proven track record of
effectively managing challenging
construction projects, Utsava Patel is
a highly skilled construction project
manager.
He oversees the planning, carrying
out, and completing of building
works, which makes him a crucial part
of Chennai City's Accessible Transit
Infrastructure Initiative.
Jwalit Joshi Jwalit Joshi is a renowned Sustainable
Design Architect who desires to
create ecologically responsible and
innovative architectural solutions.
- Arrange for frequent updates or
meetings to address compliance-related
concerns and issues. Seek Klaus
Mickelson's advice to swiftly handle any
risks or difficulties.
Pay Close Attention
- Create a transparent and accountable
communication channel by keeping
Abbas updated on the status, difficulties,
and accomplishments of the project.
- Have high-level strategic conversations
with Abbas to get his opinion on how the
project fits into the larger organisational
goals and how it advances the mission of
the business.
- Provide the project's value proposition
and emphasize how it could affect key
performance indicators and
organizational growth.
Pay Close Attention
- Collaborate closely with Utsava on
construction activities to ensure project
requirements and schedule compliance.
- Provide frequent construction updates,
including the installation of accessible
measures.
- Actively seek Utsava's feedback on
construction plans and tactics to address
any issues.
- Maintain open communication
channels to address any concerns or
questions Utsava may have regarding
construction processes or outcomes.
Pay Close Attention
- Utilise Jwalit's knowledge to
optimize the design for greater
accessibility and environmental
 His support for the project's goals
demonstrates his dedication to
advancing sustainable design
concepts in urban development
projects.
NGO (Non- Non-Governmental Organisations
Governmental (NGOs) work to improve society. They
Organizations) are often focused on social,
environmental, or humanitarian
issues and are important in
advocating for change, helping, and
promoting development in different
communities.
NGOs are important stakeholders in
the Accessible Transit Infrastructure
Initiative for Chennai City because
they can provide important resources
and expertise.
Government Regulatory entities such as
Agencies government agencies oversee
monitoring and controlling many
facets of laws, rules, and services.
Governmental organisations are
essential to the Accessible Transit
Infrastructure Initiative for Chennai
City because they provide regulatory
approvals, guarantee legal
compliance, and support the project's
overall governance and control.
sustainability.
- Collaborate with Jwalit in implementing
sustainable design features, such as
energy-efficient materials and green
spaces, into transit infrastructure.
- Provide regular project progress
updates, with a focus on the installation
of sustainable features.
Meet Requirements
- Align goals: Clearly communicate
project objectives and how they align
with NGO missions, emphasizing shared
interests in accessibility, sustainability,
and community development.
- Foster open communication: Establish
transparent channels for dialogue and
collaboration through regular meetings,
updates, and feedback sessions.
- Include in decision-making: Involve
NGO partners in key project decisions to
ensure their perspectives are considered
and integrated into strategies and
initiatives.
Provide Information
- By means of frequent updates,
briefings, and reports, provide agencies
with thorough project information to
assist them in evaluating conformance
with laws, policies, and national
priorities.
- Provide specific channels of
communication to facilitate continuous
discussion, planning, and cooperation;
designate a liaison in the project team to
rapidly handle requests for information
from the regulatory authorities.
- Proactively comply with pertinent laws,
rules, and regulations by securing the

CUMTA (Chennai The CUMTA is a government
Unified established agency in Tamil Nadu.
Metropolitan
The Chennai Metropolitan Area's
Transit Authority)
CUMTA is an institutional
coordination framework that unifies
the agencies and departments
involved in urban transport to ensure
the smooth delivery of mobility
services for buses, trains, and metro
rail in Chennai.
Chennai Local This include people who are situated
People in Tamil Nadu.
The success and efficiency of the
Accessible Transit Infrastructure
Initiative depend heavily on the
participation of the local population
in Chennai.
Training Staffs The training team offers strategic Provide Information
direction for creating specialised - Create a clear channel of
training curricula that complement communication to go over project
project goals.
required licences, permits, and approvals
on time, making sure that all applicable
laws and policies are followed.
Pay Close Attention
- Collaboration between the CUMTA
with the project team and relevant
organisations facilitates the execution of
accessibility enhancements at public
transportation facilities.
- CUMTA takes part in tracking and
assessing the project's developments
and results. They offer input on how well
the accessibility upgrades are working as
well as how they will affect the
usefulness and accessibility of transit for
people with disabilities.
Meet Requirements
- Comments and feedback on the needs
and experiences of locals regarding
accessibility of public transport,
particularly those who are disabled. To
obtain insightful information and
recommendations, hold focus groups,
surveys, or open forums.
- Provide locals with opportunities to
volunteer or take part in practical
activities associated with the
programme, such outreach campaigns,
accessibility audits, or community clean-
up days. Residents get a sense of
ownership and involvement in the
initiative's success when they are
actively involved in project activities.

Through effective resource
management, stakeholder
engagement, and risk mitigation,
they enhance the skills and
knowledge of stakeholders and
eventually contribute to the
success of projects.
Project Team Alignment with project goals is
ensured by the project team,
which oversees coordination,
planning, and communication.
Upholding quality standards, they
manage tasks, coordinate efforts,
and mitigate hazards. They
promote stakeholder satisfaction
and project success via continuous
improvement and open
communication.
Reference:
Barrett, D. C. (2021, May 10). Understanding Project Management, Second Edition. Canadian
Scholars’ Press.
https://canadianscholars.ca/book/understanding-project-management-a8da9b53-3bf7-4eab-
9cfb-a55be1bec362/
CUMTA. (2023). Chennai Unified Metropolitan Transport Authority.
https://cumta.tn.gov.in/#/
specifications and training goals.
- Work together to create and deliver
specialized training programs that meet
the demands of the project.
- Evaluate training programs on a regular
basis and make required strategy
adjustments to maximize results.
Pay Close Attention
- Quality Assurance: Throughout the
project's execution, the project team
upholds quality standards by regularly
reviewing and inspecting deliverables to
make sure they adhere to requirements.
- Planning and Coordination: To
guarantee on-time delivery, the project
team must create thorough project
plans, establish milestones, and organise
activities.
- Task Execution: They carry out activities
in accordance with project plans,
delegating tasks, keeping track of
developments, and addressing any
problems that crop up while
implementation is underway.