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CRS180 Ethics AT1of1 LEARNER
CRS180 Ethics AT1of1 LEARNER
CRS180 Ethics AT1of1 LEARNER
Revision 1
May 2018
Page 1
(W4) (Ethics)
Part 1 – Observation
Part 1 of the assessment will be completed as a scenario and observed and assessed by the assessor.
You work as a developer in a production house which is meeting with new client. The client is creating a website
with a game aimed at students who are young, and also have visual impairment. They are asking you questions
about their project and what you can provide for them.
In this scenario you will be meeting with your client. You will work in pairs to complete this meeting. One person will
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It is recommended that you prepare for the meeting by noting answers to the questions that will be asked by the
client.
This part of assessment requires learners to answer a range of knowledge questions related to copyrights, ethics
and privacy. Some of these questions refer to scenarios and others will relate to the topics which have been
discussed in class. The typical length for an answer would be 2 to 3 sentences.
Part 1
- Learners will need to pair up with one other learner, one taking the role of the client and the other the role of the
developer.
- Once all the questions have been answered they will need to swap roles based on the scenario provided.
- This must be completed in class
(W4) (Ethics)
Session 01
Lesson Reference Session 02
Session 03
This policy must include the following topics with at least three (3) points
per category:
Yes No
1. Privacy and confidentiality (with clients and also students)
2. Copyright procedures for all assessments
3. Ethical behaviour as a designer in class
4. WHS procedure and issues
5. Communication strategy and class behaviour
Please answer this question as per the supporting document - Classroom Comment:
Code of Ethics 2020.
Q2. How would you distribute and educate your peers about this policy or any Satisfactory response
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Q3. How would you collect feedback and review your new policy? Satisfactory response
Answer: Comment:
Q4. What are the three (3) ways you can protect your IP in web/game design? Satisfactory response
(Intellectual Property).
Yes No
Answer: Comment:
Q5. Outline the system security in your current work area. Satisfactory response
Answer: Comment:
Q6. Based on Q5, is your work area system security secure? Satisfactory response
Yes No
Answer: Comment:
Q7. Explain what a “system security procedure” is referring to in one Satisfactory response
paragraph or less.
Yes No
Answer: Comment:
Q8. List two (2) ways a business communicates in the ICT industry? Satisfactory response
Yes No
Answer: Comment:
Q9. List three (3) customer service requirements in the ICT industry? Satisfactory response
Yes No
Answer: Comment:
Q10. Apply for permission to use the logo from Australian Computer Society Satisfactory response
https://www.acs.org.au.
Yes No
This should be no longer than one paragraphs.
Q11. Research the Australian Privacy Principles from oaic.gov.au? Satisfactory response
List all thirteen (13) with a brief description as bullet points Yes No
Answer: Comment:
Answer: Comment:
Q13. Does the ACS Privacy Policy support the principles of privacy Satisfactory response
legislation?
Yes No
This should be no longer than one paragraph.
Answer: Comment:
Yes No
Answer: Comment:
Q15. Does the ACS Code of Ethics support the main fundamentals of Satisfactory response
workplace ethics?
Yes No
This should be no longer than one paragraph.
Answer: Comment:
Scenarios …The scenarios below will apply your knowledge of workplace ethics in the workplace.
Not knowing how to solve the problems, Jean remembers that a co-
worker had given her source code listings from his current work and from
an early version of a commercial software package developed at another
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company.
On studying these programs, she sees two areas of code which could be
directly incorporated into her own program.
She uses segments of code from both her co-worker and the commercial
software, but does not tell anyone or mention it in the documentation.
She completed the project and turns it in a day ahead of time.
How do you see this situation? Choose the correct answer(s) below.
Answer: a. Jean should take the day off and reward herself with a massage Comment:
Q17. How would you ensure that current and future employees understand Satisfactory response
their obligations and the rights of others in Q16?
Yes No
Answer: Comment:
Say nothing, go home and go to your pump class - that cute instructor is
running the class tonight ;)
Change it to female applicants to be displayed ahead of male applicants.
Answer: Comment:
Yes No
Answer: Comment:
Q20. Where would find standards or legislation to support your choices for Satisfactory response
Q19?
Yes No
Answer: Comment:
After he shows his client his initial designs the client is unhappy with those
concepts.
Joseph goes away and works on a new design but the client emails
through an image of a logo design that they like.
The logo is of a competitor and the client wants their logo to look exactly
the same, but with only a small change to the lettering only.
Yes No
What should Joseph do? Choose the correct answer(s) below.
a. Joseph should just follow the instructions of the client and complete
the job he can buy those new pair of shoes on sale with the money he
makes.
b. Joseph should discuss his ethical concerns with his client.
c. Joseph should just design a logo he likes regardless of what the client
requests or needs and disregard the email entirely. Who cares?
d. Joseph should design an original design and use the emailed logo as
a reference.
e. Run away and curl up in a ball somewhere
Answer: Comment:
Q23. Where would find standards or legislation to support your answer for Satisfactory response
Q22?
Yes No
Answer: Comment:
The competition terms and conditions state that information will only be
used for demographic research purposes only, once the competition has Satisfactory response
ended.
Deedee receives the final spread sheet with the competition entrants
detailing each persons’ name, age, email and location. The information is
secure on Deedee’s computer and only she has access to that data.
Jules has asked for access to the spreadsheet so she can email each
person weekly email newsletter selling online products.
You find that the company privacy policy is very vague and general. It is
not in accordance with National Privacy Principles.
a. Deedee should go ahead and give Jules the access to the spread
sheet. The more products Jules and Deedee can sell online means
the possibility of a monthly bonus. Deedee is saving to go on vacation
to Ibiza. She needs a holiday!
b. Deedee should inform Jules this is not a good decision and advises
against using the data to email each customer directly
c. Everyone in the office should have access to Deedee’s data
Answer: Comment:
Q25. In less than one paragraph, discuss your reasons for your answer for Satisfactory response
Q24. You may use bullet points instead.
Yes No
Answer:
Q26. Where would you find standards or legislation to support your choices for Satisfactory response
Q27. Does the privacy policy in Q24 need to be reviewed? Why? Satisfactory response
Yes No
Answer: Comment:
After the debacle above in scenario 4, Management are impressed with Yes No
Deedee’s work ethic.
She has now been asked to update the company privacy policy to be
alignment with the National Privacy Principles.
Deedee has written a draft and the policy is now more specific, detailing
the rights of all stakeholders and mentions the principles in detail.
The company code of conduct has also been reviewed and now includes
the duties of staff to maintain the privacy rights of all customers along with
general ethical conduct in the work place such as professional
development and good moral conduct.
Deedee interviews the staff members in her work area about the new
policy update. She asks them to source the company privacy policy and
code of conduct, discuss its relevance to their job and records their
feedback.
Two staff members do not actually know where to find the code of
conduct or privacy policy
Five do not understand the guidelines behind the National Privacy
Principles
Only 2 understand the potential consequences of breaching the
APP and don’t see the big deal
Three mention the wording is too complicated and too wordy
5 say the type is too small and they struggle to read the
documents
Five staff still don’t understand what this has to do with their
competition terms and conditions that they email out to customers
or put on raffle tickets on a regular basis
Management have asked for all staff to undergo training in some
manner and for Deedee to organize this
You realise that customer data files have are not backed up
Q29. If the policy were to be updated again what feedback should be taken into Satisfactory response
account based on the interviews in Q28?
Yes No
Answer: Comment:
Q30. List two (2) ways you could advise staff about the location of the policy Satisfactory response
and the fact it has been updated again?
Yes No
Answer: Comment:
Q31. How would staff be trained / educated about the APP and its relevance to Satisfactory response
their competitions?
Yes No
Answer: Comment:
Q32. How would you review the final policy once you updated it? Satisfactory response
Yes No
Answer: Comment:
Q33. List one (1) way you check that staff are understanding and applying the Satisfactory response
new codes?
Yes No
Answer: Comment:
Q34. List one (1) way Deedee could improve the security of customer data Satisfactory response
based on the information given at Q28??
Yes No
Answer: Comment:
Assessor signature:
Date Assessed:
(W4) (Ethics)
Client: Interesting stuff. So we kind of understand the laws and reasons why we need these standards.
Thanks. So far our website implements some of these but not all of what you have suggested.
Question
Client: What would be a negative consequence of failing to incorporate accessibility and equity into a
website or game design? I mean, why should we care about a minority of users?
Please mention two (2) consequences.
4. Setup
Client: Are there any other laws or guidelines we should be aware of?
Developer: We can take a look at your current privacy policy, copyright policy and code of ethics and check
your staff are implementing these.
Client: We don’t have a formal policy. We wouldn’t know where to start. I mean, it’s just kids on our site for
the most part.
Developer: We can help you create and flesh out the policies for you.
Client: Where do we begin?
Questions
Client: Could you show me where to download a privacy policy template?
Client: Can you show us how to fill it in?
Client: Can you show us what a copyright policy looks like?
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Client: Are there any other laws or guidelines we should be aware of regarding privacy?
Developer: Yes there are.
Question
Client: Where would you source state or federal law information about these standards?
6. Setup
Client: Applying these laws seems complicated. I need a little more information.
Question
Client: Please describe two (2) privacy expectations in the ICT industry?
How can we apply these in our own company?
7. Setup
Client: Oh my. This is great. Just to let you know, this has opened a can of worms for us, I think we also
need to also look at WHS in our company.
Developer: We can help you
Question
Client: Describe two (2) WHS issues / expectations in the ICT industry which we need to apply.
8. Setup
Client: Thanks. Could we talk about our website? We need a new logo for the new game we want and need
to protect it legally. Does it cost money to have it protected? I’ve heard Australia has specific laws about this.
Developer: You’re talking about Copyright law and Intellectual Property.
Question
Client: Could you please discuss three (3) points about copyright law in Australia and how it applies our
logo?
10. Setup
Client: Wow I’ve learnt so much today. You have been a great help. Joe Blog across the road, who worked
on our site last year, didn’t advise us of any of this.
Developer: Seriously? That’s not good. We have a strict code of ethics and we believe in abiding by these,
not just for ourselves, but for the benefit and betterment of all our clients businesses also.
Client: Tell us about this code of ethics. What can we do to improve our own code of ethics?
Questions:
Client: How should we go about implementing a code of ethics in our business? Describe at least seven (7)
steps needed in implement a code of ethics.
12 Setup
Developer: As part of a code of ethics and protecting privacy you must also think about your business’s
hardware and software. What about your own server security? Have you taken steps to secure your servers
and the data they hold?
Client: We aren’t sure. What can we do to ensure or customer data is safe? Can we have more info on this?
Questions:
Client: Could you please discuss at least two (2) features of a secure server / operating system?
Client: what can we do to ensure any data we have collected is safe? Describe at one (1) way to do this.
13 Setup
Developer: Now that you have a new code of ethics and a privacy policy you must apply these in your day to
day business.
Client: Thank you for this. This is going to improve our work culture
Questions
Client: How often should I check to see if my staff are adhering to my policies? Give one (1) answer.
Client: Describe at least one (1) ways we can check to see if they are being applied and understood?
Client: Describe at least two (2) ways we can collect feedback from staff?