CRS180 Ethics AT1of1 LEARNER

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CRS180

Revision 1
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Assessment Task 1: Applying workplace ethics


Student Version

Section A – Program/Course details


Qualification code: 22334VIC Qualification title: Certificate IV in Cyber security
Unit code: Unit title:

(W4) (Ethics)

ICTICT418 Contribute to copyright, ethics and


privacy in an ICT environment
Department name: BDIT, Computer and CRN number:
Information Technology

Section B – Assessment task details


Assessment number: 1 of 1 Semester/Year: 2/2021
Due date: Session 4 Duration of 2 sessions
assessment:
Assessment method Knowledge & Observation Assessment task ✘ Ungraded result (S/NS)
results
Other: Click here to enter text.

Section C – Instructions to students


Task instructions:

Part 1 – Observation

Part 1 of the assessment will be completed as a scenario and observed and assessed by the assessor.

You work as a developer in a production house which is meeting with new client. The client is creating a website
with a game aimed at students who are young, and also have visual impairment. They are asking you questions
about their project and what you can provide for them.

In this scenario you will be meeting with your client. You will work in pairs to complete this meeting. One person will
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Section C – Instructions to students
play the part of the client and another will play the part of the developer and then you will swap roles. The client will
need to systematically ask each of the questions in Part 1 of this assessment. The developer is then required to
answer each of the questions posed by the client.

It is recommended that you prepare for the meeting by noting answers to the questions that will be asked by the
client.

SEE SUPPORTING DOCUMENTATION FOR OBSERVATION QUESTIONS.

Part 2 – Knowledge Questions

This part of assessment requires learners to answer a range of knowledge questions related to copyrights, ethics
and privacy. Some of these questions refer to scenarios and others will relate to the topics which have been
discussed in class. The typical length for an answer would be 2 to 3 sentences.

- Learners are required to correctly answer all questions.


- Once learners have completed all the questions, the assessment must be uploaded and submitted to Brightspace.
- If a supplied answer is incorrect or requires further information the learner will be requested to correct the issues
and resubmit the assessment via Brightspace.
- Learners must contribute to and abide by organisational standards including intellectual property and privacy
- You may use the internet for research purposes.

Section D – Conditions for assessment


Conditions:
Student to complete and attach Assessment Submission Cover Sheet to the completed Assessment Task.

- This assessment is to be completed individually.


- You must meet all criteria listed in the marking guide to be satisfactory in this task.
- You may resubmit this task if not successful within the enrolment period as per Holmesglen conducting
assessment procedure.
- This is an individual task; however, you are required to get information, feedback and ideas from your assessor,
peers and industry to help complete the assessment planning guide.
- It is expected all documents will be completed and submitted electronically but if this is not possible, make
alternative arrangements for submitting the documents with your assessor.
- You will have the opportunity to resubmit if any part of the assessment is deemed unsatisfactory (one resubmit
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Section D – Conditions for assessment
allowed per task).
- You can appeal an assessment decision according to the Holmesglen Assessment Complaints and Appeals
Procedure.
- If you feel you require special allowance or adjustment to this task, please decide with your assessor within one
week of commencing this assessment,
- The learner may use the internet research answers for this assessment.

Part 1
- Learners will need to pair up with one other learner, one taking the role of the client and the other the role of the
developer.
- Once all the questions have been answered they will need to swap roles based on the scenario provided.
- This must be completed in class

Learners will be provided with:


- Copyright legislation
- APP Principles
- Australian Accessibility standards
- Privacy Policy template

Equipment/resources students must supply: Equipment/resources to be provided by the RTO:


USB / Online Storage Computer, Hardware, Microsoft Word, Internet
Connection, Web Browsers, Brightspace Access

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Section E – Marking Sheet - Student Answer Sheet
Unit code: Unit title:

(W4) (Ethics)

ICTICT418 Contribute to copyright, ethics and privacy in an


ICT environment

Session 01
Lesson Reference Session 02
Session 03

Part 1 - Observation task


Skills to be observed during this task to the 1. Date: 2. Date: 3. Date: Comment
required standard

Satisfactory Satisfactory Satisfactory


Yes No Yes No Yes No
1. The learner has articulated and communicated ☐ ☐ ☐ ☐ ☐ ☐
the principles of web design accessibility and
equity in relation to the ICT industry.
2. The learner has identified, established and ☐ ☐ ☐ ☐ ☐ ☐
articulated where to find current state and
federal legislation and standards in relation to
accessibility standards and web design.
3. The learner has contributed, articulated and ☐ ☐ ☐ ☐ ☐ ☐
investigated into negative consequences of
failure to incorporate accessibility and equity in
relation to website or web design.
4. The learner has investigated, identified and ☐ ☐ ☐ ☐ ☐ ☐
reviewed the client’s current copyright policy, in
addition to contributing and to creation and
updates to their client’s copyright policy and
procedures to align with legislation and
industry standards.
5. The learner has identified, established and ☐ ☐ ☐ ☐ ☐ ☐
articulated where to find current state and
federal legislation and standards in relation to
privacy standards and web design.
6. The learner has articulated privacy ☐ ☐ ☐ ☐ ☐ ☐
expectations in accordance to current
legislation standards and how to implement
these privacy standards for an organization.
7. The learner has identified, investigated and ☐ ☐ ☐ ☐ ☐ ☐
articulated WHS issues and expectations that
need to maintained in accordance to current
legislation and industry standards.
8. The learner has identified, established and ☐ ☐ ☐ ☐ ☐ ☐
articulated where to find current state and
federal legislation and standards in relation to
WHS and web design.

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Assessment Task 1: Applying workplace ethics


Skills to be observed during this task to the 1. Date: 2. Date: 3. Date: Comment
required standard

Satisfactory Satisfactory Satisfactory


Yes No Yes No Yes No
9. The learner has investigated and articulated ☐ ☐ ☐ ☐ ☐ ☐
current legislation and standards in relation to
intellectual property and copyright in work
practices.
10. The learner has identified and established ☐ ☐ ☐ ☐ ☐ ☐
where to find current state and federal
legislation and standards in relation to
intellectual property and copyright in the ICT
industry.
11. The learner has articulated implementation of ☐ ☐ ☐ ☐ ☐ ☐
new policy and procedures to stakeholders, in
addition to identifying how to distribute,
implement and review new ethics codes and
ethical work practices to stakeholders with
feedback being collected and implemented.

12 The learner has reviewed and discussed work ☐ ☐ ☐ ☐ ☐ ☐


practices to ensure server operating system
security in accordance to the client’s
organisational policy.

13 The learner has outlined standard ☐ ☐ ☐ ☐ ☐ ☐


organisational communication processes and
procedures in relation to privacy policy and
ethics.

Part 2 - Knowledge task


Questions: Provide your responses in the boxes below each question.
Q1. You are required to contribute to the code of ethics. Satisfactory response
Please refer to the Supporting documents section of this document. You
are required to contribute by filling in the missing statement points under
each heading. Please write you answer in red.

This policy must include the following topics with at least three (3) points
per category:
Yes No
1. Privacy and confidentiality (with clients and also students)
2. Copyright procedures for all assessments
3. Ethical behaviour as a designer in class
4. WHS procedure and issues
5. Communication strategy and class behaviour

Please answer this question as per the supporting document - Classroom Comment:
Code of Ethics 2020.

Q2. How would you distribute and educate your peers about this policy or any Satisfactory response
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future policy changes?
Yes No
List two (2) methods.
Answer: Comment:

Q3. How would you collect feedback and review your new policy? Satisfactory response

List three (3) methods. Yes No

Answer: Comment:

Q4. What are the three (3) ways you can protect your IP in web/game design? Satisfactory response
(Intellectual Property).
Yes No
Answer: Comment:

Q5. Outline the system security in your current work area. Satisfactory response

List at least three (3) observations. Yes No

Answer: Comment:

Q6. Based on Q5, is your work area system security secure? Satisfactory response

Yes No
Answer: Comment:

Q7. Explain what a “system security procedure” is referring to in one Satisfactory response
paragraph or less.
Yes No
Answer: Comment:

Q8. List two (2) ways a business communicates in the ICT industry? Satisfactory response

Yes No
Answer: Comment:

Q9. List three (3) customer service requirements in the ICT industry? Satisfactory response

Yes No
Answer: Comment:

Q10. Apply for permission to use the logo from Australian Computer Society Satisfactory response
https://www.acs.org.au.
Yes No
This should be no longer than one paragraphs.

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Answer: Comment:

Q11. Research the Australian Privacy Principles from oaic.gov.au? Satisfactory response

List all thirteen (13) with a brief description as bullet points Yes No

Answer: Comment:

Q12. Source the ACS Privacy Policy. Satisfactory response

Provide url. Yes No

Answer: Comment:

Q13. Does the ACS Privacy Policy support the principles of privacy Satisfactory response
legislation?
Yes No
This should be no longer than one paragraph.

Answer: Comment:

Q14. Source the ACS Code of Ethics. Satisfactory response

Yes No
Answer: Comment:

Q15. Does the ACS Code of Ethics support the main fundamentals of Satisfactory response
workplace ethics?
Yes No
This should be no longer than one paragraph.

Answer: Comment:

Scenarios …The scenarios below will apply your knowledge of workplace ethics in the workplace.

Q16. Scenario 1: Jean’s problem solving. Satisfactory response

Jean, a statistical database programmer, is trying to write a large Yes No


statistical program needed by her company.

Programmers in this company are encouraged to write about their work


and then publish their algorithms in professional journals. This is detailed
in the company code of conduct.

After months of tedious programming, Jean has found herself stuck on


several parts of the program. Her manager, not recognising the
complexity of the problem, wants the job completed within the next few
days.

Not knowing how to solve the problems, Jean remembers that a co-
worker had given her source code listings from his current work and from
an early version of a commercial software package developed at another
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Assessment Task 1: Applying workplace ethics

company.

On studying these programs, she sees two areas of code which could be
directly incorporated into her own program.

She uses segments of code from both her co-worker and the commercial
software, but does not tell anyone or mention it in the documentation.
She completed the project and turns it in a day ahead of time.

Jean says that she is unware of the company code of conduct.

How do you see this situation? Choose the correct answer(s) below.

Answer: a. Jean should take the day off and reward herself with a massage Comment:

Q17. How would you ensure that current and future employees understand Satisfactory response
their obligations and the rights of others in Q16?
Yes No
Answer: Comment:

Q18. Scenario 2: The Employment Agency request Satisfactory response

An employment agency is determining requirements for an information Yes No


system to be used.

The agency’s organizational policy discusses equal opportunity


employment in alignment with state and federal government laws.

The agency has consulted with you as a programmer to develop the IT


software to develop the software design.

At a production meeting the client explains that when displaying


applications whose qualifications appear to match those required for a
particular job, the names of white applicants are to be displayed ahead of
those of non-white applicants.

An additional requirement is for the names of male applicants are to be


displayed ahead of female applicants.

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What would you do? Choose the correct answer(s) below:

Say nothing, go home and go to your pump class - that cute instructor is
running the class tonight ;)
Change it to female applicants to be displayed ahead of male applicants.
Answer: Comment:

Q19. What is the main issue in Q18? Satisfactory response

Yes No
Answer: Comment:

Q20. Where would find standards or legislation to support your choices for Satisfactory response
Q19?
Yes No
Answer: Comment:

Q21. Scenario 3: Joseph’s logo design. Satisfactory response

Joseph is a Melbourne based designer and has been asked to design an


original logo for a local small business. He commences research and
creates a few original concept designs.

After he shows his client his initial designs the client is unhappy with those
concepts.

Joseph goes away and works on a new design but the client emails
through an image of a logo design that they like.

The logo is of a competitor and the client wants their logo to look exactly
the same, but with only a small change to the lettering only.
Yes No
What should Joseph do? Choose the correct answer(s) below.

a. Joseph should just follow the instructions of the client and complete
the job he can buy those new pair of shoes on sale with the money he
makes.
b. Joseph should discuss his ethical concerns with his client.
c. Joseph should just design a logo he likes regardless of what the client
requests or needs and disregard the email entirely. Who cares?
d. Joseph should design an original design and use the emailed logo as
a reference.
e. Run away and curl up in a ball somewhere

Answer: Comment:

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Q22. What would you say to your client to support your answer(s) at Q21? Satisfactory response
Write no more than two paragraphs.
Yes No
Answer: Comment:

Q23. Where would find standards or legislation to support your answer for Satisfactory response
Q22?
Yes No
Answer: Comment:

Q24. Scenario 4: Deedee and her data.

Deedee has been asked to collect data from a competition to determine


the demographics of the online magazine readers.

The competition terms and conditions state that information will only be
used for demographic research purposes only, once the competition has Satisfactory response
ended.

Deedee receives the final spread sheet with the competition entrants
detailing each persons’ name, age, email and location. The information is
secure on Deedee’s computer and only she has access to that data.

Jules has asked for access to the spreadsheet so she can email each
person weekly email newsletter selling online products.

There is no provision in the terms and conditions Deedee used to collect


the data for other purposes other than research. It is very specific.

You find that the company privacy policy is very vague and general. It is
not in accordance with National Privacy Principles.

Jules asks for Deedee’s log in.


Yes No
What should Deedee do? Choose the correct answer below.

a. Deedee should go ahead and give Jules the access to the spread
sheet. The more products Jules and Deedee can sell online means
the possibility of a monthly bonus. Deedee is saving to go on vacation
to Ibiza. She needs a holiday!
b. Deedee should inform Jules this is not a good decision and advises
against using the data to email each customer directly
c. Everyone in the office should have access to Deedee’s data

Answer: Comment:

Q25. In less than one paragraph, discuss your reasons for your answer for Satisfactory response
Q24. You may use bullet points instead.
Yes No
Answer:

Q26. Where would you find standards or legislation to support your choices for Satisfactory response

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Q24? What is the main issue here? Yes No
Answer: Comment:

Q27. Does the privacy policy in Q24 need to be reviewed? Why? Satisfactory response

Yes No
Answer: Comment:

Q28. Scenario 5: Deedee and her policy Satisfactory response

After the debacle above in scenario 4, Management are impressed with Yes No
Deedee’s work ethic.

She has now been asked to update the company privacy policy to be
alignment with the National Privacy Principles.

This new policy change should then be applied to upholding competition


term and conditions in future or changing them to be in accordance with
the APP when appropriate.

Deedee has written a draft and the policy is now more specific, detailing
the rights of all stakeholders and mentions the principles in detail.

The company code of conduct has also been reviewed and now includes
the duties of staff to maintain the privacy rights of all customers along with
general ethical conduct in the work place such as professional
development and good moral conduct.

Deedee interviews the staff members in her work area about the new
policy update. She asks them to source the company privacy policy and
code of conduct, discuss its relevance to their job and records their
feedback.

After the interview she discovers the following:

 Two staff members do not actually know where to find the code of
conduct or privacy policy
 Five do not understand the guidelines behind the National Privacy
Principles
 Only 2 understand the potential consequences of breaching the
APP and don’t see the big deal
 Three mention the wording is too complicated and too wordy
 5 say the type is too small and they struggle to read the
documents
 Five staff still don’t understand what this has to do with their
competition terms and conditions that they email out to customers
or put on raffle tickets on a regular basis
 Management have asked for all staff to undergo training in some
manner and for Deedee to organize this
 You realise that customer data files have are not backed up

What should Deedee do? Choose the correct answer(s) below.

a. Deedee should consider this a job well done?


b. Deedee should panic, take an aspirin go to bed. Let someone
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Assessment Task 1: Applying workplace ethics

else deal with this rubbish.


c. Deedee should update the policy again incorporating her
recorded feedback, distribute it again and revise the policy again
in future?
d. Deedee should make the wording even more difficult to read
Answer: Comment:

Q29. If the policy were to be updated again what feedback should be taken into Satisfactory response
account based on the interviews in Q28?
Yes No
Answer: Comment:

Q30. List two (2) ways you could advise staff about the location of the policy Satisfactory response
and the fact it has been updated again?
Yes No
Answer: Comment:

Q31. How would staff be trained / educated about the APP and its relevance to Satisfactory response
their competitions?
Yes No
Answer: Comment:

Q32. How would you review the final policy once you updated it? Satisfactory response

Yes No
Answer: Comment:

Q33. List one (1) way you check that staff are understanding and applying the Satisfactory response
new codes?
Yes No

Answer: Comment:

Q34. List one (1) way Deedee could improve the security of customer data Satisfactory response
based on the information given at Q28??
Yes No
Answer: Comment:

Assessment Submission Cover Sheet (VET)


By submitting this assessment task and signing the below, I acknowledge and agree that:
1. This completed assessment task is my own work.
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Assessment Task 1: Applying workplace ethics


2. I understand the serious nature of plagiarism and I am aware of the penalties that exist for breaching this.
3. I have kept a copy of this assessment task.
4. The assessor may provide a copy of this assessment task to another member of the Institute for validation and/or
benchmarking purposes.

Student ID: Student name:


Submission or observation date:
Student signature
For electronic submissions: By typing your name in the
student signature field, you are accepting the above
declaration.

Section F – Feedback to Student


Has the student successfully completed this assessment task? Yes No

Additional Assessor comments (as appropriate):

Resubmission allowed: Yes No Resubmission due date:


Assessor name:

Assessor signature:

Date Assessed:

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Supporting documents
Unit code: Unit title:

(W4) (Ethics)

ICTICT418 Contribute to copyright, ethics and privacy in an


ICT environment

Part 1 - Observation task


Skills to be observed during this task to the required standard
1. Setup
Client: We are looking for a developer. Our current website has become very popular and we want to
incorporate new website content, including a new game with some in app purchases.
Developer: Could you tell me about the target audience?
Client: Oh, our main users are teenagers in schools who read our site forums, and play our games while on
the way to school, or in class, when they should be doing work. We have also discovered our site is popular
with students with various issues.
Developer: What type of issues?
Client: Our research shows we have become popular with several schools who have a lot of blind and vision
impaired students.
Developer: Oh ok. We need to consider this when creating your new content to improve accessibility for
those users.
Client: We heard something about this, but we were not really sure what we could do or what it is.
Question
Client: Please discuss the importance of web design accessibility and equity in the ICT industry?
Please describe two (2) examples of how to apply this.
2. Setup

Client: Thanks for this information. Is this mandatory?


Developer: There are accessibility standards and guidelines.
Question
Client: Where would you source state or federal law about these standards?
3. Setup

Client: Interesting stuff. So we kind of understand the laws and reasons why we need these standards.
Thanks. So far our website implements some of these but not all of what you have suggested.
Question
Client: What would be a negative consequence of failing to incorporate accessibility and equity into a
website or game design? I mean, why should we care about a minority of users?
Please mention two (2) consequences.
4. Setup

Client: Are there any other laws or guidelines we should be aware of?
Developer: We can take a look at your current privacy policy, copyright policy and code of ethics and check
your staff are implementing these.
Client: We don’t have a formal policy. We wouldn’t know where to start. I mean, it’s just kids on our site for
the most part.
Developer: We can help you create and flesh out the policies for you.
Client: Where do we begin?
Questions
Client: Could you show me where to download a privacy policy template?
Client: Can you show us how to fill it in?
Client: Can you show us what a copyright policy looks like?
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Skills to be observed during this task to the required standard
5. Setup

Client: Are there any other laws or guidelines we should be aware of regarding privacy?
Developer: Yes there are.
Question
Client: Where would you source state or federal law information about these standards?
6. Setup

Client: Applying these laws seems complicated. I need a little more information.
Question
Client: Please describe two (2) privacy expectations in the ICT industry?
How can we apply these in our own company?
7. Setup

Client: Oh my. This is great. Just to let you know, this has opened a can of worms for us, I think we also
need to also look at WHS in our company.
Developer: We can help you
Question
Client: Describe two (2) WHS issues / expectations in the ICT industry which we need to apply.
8. Setup

Client: Thanks. Are there laws or guidelines we should be aware of?


Developer: Yes there are.
Question
Client: Where would you source state or federal law information about WHS?
9. Setup

Client: Thanks. Could we talk about our website? We need a new logo for the new game we want and need
to protect it legally. Does it cost money to have it protected? I’ve heard Australia has specific laws about this.
Developer: You’re talking about Copyright law and Intellectual Property.
Question
Client: Could you please discuss three (3) points about copyright law in Australia and how it applies our
logo?
10. Setup

Client: Thanks. Are there laws or guidelines we should be aware of?


Developer: Yes there are.
Question
Client: Where would you source state or federal law information about copyright?

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Skills to be observed during this task to the required standard
11. Setup

Client: Wow I’ve learnt so much today. You have been a great help. Joe Blog across the road, who worked
on our site last year, didn’t advise us of any of this.

Developer: Seriously? That’s not good. We have a strict code of ethics and we believe in abiding by these,
not just for ourselves, but for the benefit and betterment of all our clients businesses also.

Client: That’s good to hear.

Client: Tell us about this code of ethics. What can we do to improve our own code of ethics?

Questions:

Client: What are code of ethics?

Client: How should we go about implementing a code of ethics in our business? Describe at least seven (7)
steps needed in implement a code of ethics.

12 Setup
Developer: As part of a code of ethics and protecting privacy you must also think about your business’s
hardware and software. What about your own server security? Have you taken steps to secure your servers
and the data they hold?
Client: We aren’t sure. What can we do to ensure or customer data is safe? Can we have more info on this?
Questions:
Client: Could you please discuss at least two (2) features of a secure server / operating system?
Client: what can we do to ensure any data we have collected is safe? Describe at one (1) way to do this.

13 Setup
Developer: Now that you have a new code of ethics and a privacy policy you must apply these in your day to
day business.
Client: Thank you for this. This is going to improve our work culture 
Questions

Client: How often should I check to see if my staff are adhering to my policies? Give one (1) answer.

Client: Describe at least one (1) ways we can check to see if they are being applied and understood?

Client: Describe at least two (2) ways we can collect feedback from staff?

OFFICIAL Holmesglen: HR_CAIT 6-Jan-2021 L:\CAIT\Teaching\T&L\202110\ICT40418\Ethics\MASTER_HR\CRS180_Ethics_AT1of1_LEARNER.docx


CRS180
Revision 1
May 2018
Page 4

Assessment Task 1: Applying workplace ethics


Classroom Code of Ethics 2020
As a class member you must uphold the law, maintain good morals and undergo professional development.
In addition to being a good citizen you adhere to the following:

1. Privacy and confidentiality


a. <YOUR STATEMENT>
b. Your Student ID is used for administration purposes and help provide security of your information.
c. You should treat any information received pertaining to facts, details or data from a client as confidential.
This is relevant to information that is not common knowledge or part of the public domain.
2. Copyright procedures for all assessments
a. <YOUR STATEMENT>
b. If you have used images or fonts downloaded from the internet which are protected by copyright and not
licensed you must seek permission from the owner before you use it.
c. Follow instructions on how to credit the owner or refer to their terms of use within their terms & conditions.
3. Ethical behaviours as a designer/developer in class
a. <YOUR STATEMENT>
b. Create original work
c. Follow the Laws and standards pertaining to Privacy, Copyright and Discrimination.
4. WHS procedure and issues
a. Be aware of and abide by WHS procedures
b. <YOUR STATEMENT>
c. Participate in WHS consultation as required and provide feedback
5. Communication strategy and class behaviour
a. Be courteous and polite in class
b. <YOUR STATEMENT>
c. Be aware of your communication methods outside of class, i.e. via Brightspace or email.

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