HISTORY

In 1962, Sam Walton established the first Walmart in Rogers, Arkansas, with the
straightforward idea of providing high-quality products at affordable costs. His foresight and
tenacity made Walmart the biggest retailer in the world, providing millions of consumers
with value every day by enabling them to live better and save money.
Walmart Canada opened its doors in 1994 with 122 locations. We now have more than 400
stores and employ more than 100,000 people in Canada, twenty-eight years after we first
opened. In 2020 response to COVID-19, Walmart and Sam's Club have converted parking
lots into testing facilities and have sourced PPE supplies for front-line healthcare personnel.
In 2021 to help customers save even more time and money, Walmart has launched the
Walmart+ membership program. Tens of millions of COVID-19 vaccines are distributed by
Walmart and Sam's Club, with 80% of those doses going to areas with poor access to
healthcare. Asda, a major grocery business in the United Kingdom, has been sold to Walmart.
Walmart makes investments in driverless vehicles, fintech, and drone deliveries. Walmart
introduces its last-mile delivery service, Walmart GoLocal. Walmart has announced
intentions to use Live Better U to pay for all of the associates' education expenses, including
books. Walmart has announced its $2 billion green bond issuance. Walmart Data Ventures is
launched. In 2022 Walmart expands InHome Delivery to 30 million homes in the United
States. Florida will now have Walmart Health. Project GigatonTM at Walmart has completed
the first half of its goal. Walmart is commemorating its 60th birthday.
https://corporate.walmart.com/about

PRODUCTS AND SERVICES OFFERED

Walmart Neighborhood Markets also sell household goods, over-the-counter medications,
and pharmacies in addition to fresh produce, meat, dairy, bakery goods, and deli items. The
global retail empire Wal-Mart has more than 10,500 locations, and its website enables people
to shop there at extremely low costs. One of the highest and fastest-rising operational income
levels of any market category belongs to U.S. Walmart. - Men's casual clothing, footwear,
and accessories (previously used exclusively by women and children) It used to be focused
mostly on guys. All of T's women's clothes, footwear, and accessories are available. Wonder
Nation offers items for kids, including clothing, shoes, accessories, and books. Retail
services, digital content, and a variety of additional categories make up Walmart's three main
product categories. The company also provides digital content streaming services and private
label goods under the Great Value and Sam's Choice brands. Walmart sells 75 million goods
annually.

What Set Walmart Apart?

Walmart has grown a strong and devoted customer base because it has remained true to its
vision and consistently aims to provide its customers with low everyday costs. Walmart has
remained true to its objective and persistently concentrated on providing high quality
products at reasonable rates ever since it went public more than 50 years ago. There is no
denying that Walmart's retail locations provide discounted costs.
https://www.icsid.org/uncategorized/what-products-or-services-is-walmart-best-known-for/
INFORMATION SYSTEMS
Wal-Mart is one of the companies that have successfully implemented information systems.
The company's information systems are aimed at centralizing its operations so that it can
create standard procedures that can be used in all of its stores worldwide. Technology is used
in every aspect of Wal-operations. Mart's For instance, technology is used to keep track of
supplier inventory and maintain positive customer relations, which draws and keeps
customers. The bar code system is one of the most crucial information systems used by Wal-
Mart. The business is one of those businesses that is adept at turning data collected from
many sources into useful information. Bar code information is utilized to collect data that is
used to track sales.
 Another information technique employed by Wal-Mart is radio frequency identification or
RFID for short. This technique makes use of tiny tags that have microchips inside them that
hold information about certain products. Radio signals are transmitted using this technology
across brief distances. RFID readers pick up the signals and send the data to computers for
processing. Self-checkout lanes are another innovation attributed to Wal-Mart. They
occasionally have to wait for hours in line because the business serves several consumers at
once. Customers can enter and exit the business's facilities with ease thanks to this
information system.
HUMAN RESOURCE MANAGEMENT
Walmart employs specialized technologies to streamline the process of analyzing changes in
the workforce when it comes to forecasting. One source of employee or worker information
for the company is its retail locations. In order to identify trends in the company's human
resources and associated operational demands, the data is fed into the central database,
organized, and processed. Walmart foresees potential workforce changes in the future, such
as shifts in HR need by season or by area, using this forecasting technology. The flexibility of
the business in terms of human resources is influenced by this circumstance. In related,
Walmart uses its information system to identify the regions or components of the
organization that will see greater demand in human resources and which areas will have a
surplus in order to solve the surplus or lack of personnel. The HR administration of the
organization implements appropriate plans to stabilize the workforce. The HR plans outline
the necessary staffing levels, suggested recruitment timelines, and adjustments to be made in
the retail industry as a whole.
 Walmart is able to maintain adequate human resource support in spite of changes in the retail
market and associated company operations because to this strategy. Walmart wants to make
sure that competent workers are accessible enough by achieving a balance between HR
supply and HR demand. New hires and training for the company are ongoing processes. The
continuity makes sure that open posts are filled right away. In order to maintain a sufficient
supply of human resources to meet fluctuations in demand for employees at its locations,
Walmart accesses the labor market continuously through its constant recruitment efforts.
https://panmore.com/walmart-human-resource-management-hr-management

Are there any similarities in the business information systems employed by the
companies being analyzed?
Walmart, the largest retailer in the world with 20,000 locations across 28 countries, created
and built one of the largest private clouds in the world, processing more than 2.5 petabytes of
data per hour.
Since it serves a large number of clients globally and has created its own cloud to aid in the
analysis of customer, competitor, and market data, it also protects the protection of this data.
Walmart has complete control over its infrastructure, thus they are free to decide when and
how to take the necessary security precautions. According to estimates, the transactional
database at Walmart had around 2.5 petabytes of consumer information in 2012.
When provided a big volume of clean and validated data, Data Café assists in reducing the
time data processing takes from two or three weeks to twenty or thirty minutes.
When provided a big volume of clean and validated data, Data Café assists in reducing the
time data processing takes from two or three weeks to twenty or thirty minutes. The
supermarket team was perplexed and unclear as to why a product category had fallen in a
Forbes article by Bernard Marr (2017), but Data Café has shown that there had been a pricing
error for those items that had been assigned a greater price than what it should have been.
However, around Halloween, sales of novelty cookies decreased in two retailers; Data Café
was able to determine that the items couldn't be placed on the shelves.
Walmart established the biggest private integrated satellite communication network in the
world, which transmits two-way talk and one-way video from its corporate office to
numerous Walmart shops. Its main objective is to link all all Walmart locations via voice and
video conference with management. Additionally, it enables the executives to receive updates
on their stores whenever they want, enhancing operation management and compliance with
corporate policies.
This is one of the factors contributing to Walmart's performance improvement. Instead of
traveling to the actual place, which hurts management and job productivity, management may
easily send any messages to a shop.

How can information systems be used for this Scenario Company to establish a
competitive advantage?
 Information systems involves taking a long-term vision, defining business goals, setting
goals and taking action to achieve these goals and solving organizational problems.
Strategic information systems keep the organization focused on its vision and
organizational transformation. It is used to provide information about the current situation
of an individual, group or organization. It is a conceptual system that helps to understand
the present and future environment in which an individual or an organization operates.
Strategic Information Systems is a business information system & with the features
Systematic approach to data collection, storage and retrieval; Integration with other
systems. It is essential for your business to have a clear vision, business plan, strategy and
organizational structure. It’s important that your employees align with these strategies, so
that everyone has the same goals in mind.
 It support or shape a business unit’s organizational strategy to achieve competitive
advantage. Any Information System – Business Process Management (BPM), Electronic
Data Interchange (EDI), Management Information System (MIS), Decision Support
System (DSS), Transaction Processing System (TPS) – It helps to provide businesses
with differentiated, market-segment-focused, or innovative products or services at a lower
cost. A strategic information system. Organizations typically have several different types
of information systems. Each type serves a different level of decision-making: operational
(employees), tactical (middle and senior management), and strategic (executive team).
 Systems management is the process of planning, implementing, and monitoring
information systems that support an organization’s missions, goals, and objectives. They
enable us to provide competitive information, improve our organizational structure,
address competitiveness and prepare for changes in the environment.
How does the company use information systems to manage data collection and
manipulate data?
 How Did Walmart Achieve Operational Excellence Through Information Systems-
Organizations must concentrate on enhancing business procedures, minimizing degrees of
customisation, and cutting expenses as a whole in order to achieve operational excellence.
With its most recent strategy, Walmart enhances its standing as a company that values
operational effectiveness.
 There are many different types of management information systems, including process
control systems, human resource management systems, sales and marketing systems,
inventory control systems, office automation systems, enterprise resource planning
systems, accounting and finance systems, and management reporting systems.
 Many of Wal-information Mart's systems utilize a bar code method. The organization
organizes data gathered from many sources into insightful information. Bar codes are
utilized to track sales.
 Wal-Mart further uses EDI in their purchase procedure. The electronic data exchange
system, or EDI system, allows data to be sent via the internet. This method allows for the
tracking of supplier sales.
 Walmart has a matrix organizational system, which combines divisional and functional
organization. Each area is divided into districts or regions, and each district has a
District/Regional manager who is in charge of overseeing the stores located in that region.
This is how the business administers this massive retail network.
 Wal-Mart employs both transactional and transformative leadership approaches. The
ability of a leadership style to alter people's lives and the environment in which it operates
is a defining characteristic.
 They have adopted a "hub-and-spoke" arrangement, where commodities are centralized in
its warehouse, to the advantage of this supply chain (also known as distribution centre or
hub). Deliveries of assembled items are made to each store (spoke). Because of this, Wal-
Mart can directly distribute 85% of its products from its warehouse, as opposed to only
60% for its rivals. They were able to be price competitive because to their hub-and-spoke
setup. Additionally, Wal-direct Mart's relationship with suppliers allowed for a decrease
in purchasing expenses (because the costs of intermediate stages were eliminated).
 Wal-Mart has been looking for a quick way to get products to its consumers in terms of
inventory management. In order to improve the control of fast-moving consumer
products, they devised a system known as the point of sales (POS) system. The POS can
also facilitate better business decision-making by enabling inventory tracking. This is
feasible because data has been logged at the retail stores using the POS (i.e information
about every transaction has been kept). It contributes by gathering important information
about client purchasing patterns and behavioral data. As a result, the POS terminal can
monitor the store's inventory levels (ibid).

Name- Dhruvil Patel (500184912)

Laxmi Kanth (500187646)
Rupinder Kaur (500184072)
Adish Ahammed (500182463)