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Scheme/Programme Purpose/Objective

e-Taal Project a platform for providing integrated, real-


time aggregated view of e-Transaction
statistics for major e-Governance
programmes

Online Government Order Issue Register allows citizens to access and download
(GOIR) portal Government Orders from anywhere at any
time.

e-OFFICE PROJECT envisions a paperless office with increased


transparency, efficiency, and accountability
of the organisation

“Mee Seva good governance initiative that incorporates


the vision of the National e-Gov Plan
“Public Services Closer to Home” and
facilitates a single entry portal for the entire
range of G2C& G2B services

T-App Folio ( Mobile Governance integrated app that leverages the deep
Initiative) part of Mee seva 2.0 penetration of mobile usage in the state to
deliver services such as Mee-Seva, Regional
Transport Authority services, fee payments
and bill payments to the citizens.

Portability of PDS Intra as well as inter- state portability of


Public Distribution System (PDS)

24*7 toll-free helplines ‘1967’ and


‘180042500333’ have been established in
the State for registration of grievances

IRIS recognition and Aadhaar-based mobile


OTP

Dharani Portal provides a one-stop solution for the


registration and mutation of agricultural
lands

The largest transaction categories were


‘sales’ and ‘gifts’, with 58.9% of the total
transactions on the portal being sales of land
and 18.6% being gifts

Telangana State Building Permission to streamline the process of obtaining


Approval and Self Certification System building permits and approvals.
(TS-bPASS)
Real-time Digital Authentication of Electronic Service Delivery (ESD), a wing
Identity (RTDAI) of ITE&C, has developed a solution called
- Four major services are provided RTDAI in 2019, which utilises Big Data, AI,
to citizens under RTDAI : DOST- ML, etc. to create a documentless and
Degree Online Services Telangana presence-less governance mechanism.
RTA- Regional Transport Authority
FEST- Friendly Electronic Services
of Transport Department PLCS-
Pensioners Life Certificate
Authentication through Selfie
-
T-Wallet, launched in 2017, is a first-of- It can be accessed through online browsers,
its-kind state-owned digital wallet. smartphones, and feature phones, as well as
in ‘no phone’ mode. T-Wallet can be used
for both Government and private
transactions

Bharat bill Payment Services like FASTag


recharge, Gas Cylinder booking, Insurance
Premium Payment, etc are the prominent
services launched during this period.

The RTA m-Wallet app for managing important vehicle-related


documents. It allows users to store digital
copies of their driving licence, registration
certificate, and motor insurance

‘My GHMC App’ in July 2016 The integrated services offered through the
app include the payment of property tax and
trade licence fees, viewing the status of
Layout Regularization Scheme (LRS)
applications, applying for pet dog licences,
downloading birth and death certificates,
and submitting civic-related grievances such
as issues with manholes, potholes,
mosquitoes, open dumping points, and
streetlights.

Telangana Diagnostics App a mobile application to make free healthcare


more accessible

offer free services with the aim of reducing


medical expenses for the poor

T-Ration mobile app on 8th September for providing better services to Ration card
2017 holders.
provides information on the allocation of
commodities to a particular ration card,
ration shop location, allocation of
commodities to a ration shop, current stock
at the ration shop and ration card
transactions.

‘Prajavani’ means ‘Voice of People’. a centralised public grievance redressal


system, and all districts hold grievance
redressal sessions every Monday from 10
am to 1 pm as part of it.

Intelligent-Ticket Issue Machine (i-TIMS) The Telangana State Road Transport


Corporation (TSRTC) will soon move to
Android-based ticket issuing machines

T-Savaari app a one-stop solution for transportation needs,


providing information on various modes of
transportation, including TSRTC buses,
MMTS trains, metro trains, and private
carriers

Anywhere-Anytime services in Regional an m-governance project through which the


Transport Authority (RTA) citizens can avail basic RTA services
without visiting the Regional Transport
Offices.

Telangana Cyber Crime Coordination was established in 2021 with the purpose of
Centre (T4C) providing round-the-clock assistance to
victims of cyber fraud (24x7 call service)

Telangana Narcotics Bureau (estb 2016) to enforce the laws related to the possession,
sale, and distribution of illegal drugs
The Telangana Narcotics Bureau is part
of the larger Narcotics Control Bureau works to combat drug trafficking and abuse
(NCB) of India within the State and conducts investigations
and arrests of individuals involved in the
illegal drug trade

Hawk Eye app – has a prominent feature of an SOS button


that allows users to get immediate help in an
second most widely used app among all emergency. And also facilitates users to
the apps launched by various state police report traffic violations, criminal activities,
departments in India, as per the Data on crimes against women, police misconduct
Police Organisations (DoPO) 2021 issued and also to provide suggestions for
by the Bureau of Police Research and improving policing and to report good work
Development under the Union Home done by the police.
Ministry
VERIFAST App a mobile application to streamline the
process of verifying and issuing passports

enables the citizens of Telangana to


complete the process of getting a passport in
4 days on average, as opposed to the
national average of 21 days for police
verification.

AI-based Traffic Signal Control System To improve traffic flow and enhance road
safety at major intersections in the city, the
Greater Hyderabad Municipal Corporation
(GHMC) has implemented new Adaptive
Traffic Signal Control (ATSC) systems
which adjust traffic signal timings based on
real time traffic data

H-TRIMS (Hyderabad Traffic Integrated implemented within the limits of GHMC


Management System) that aims to improve traffic management
through the operation and maintenance of
213 traffic signals

is a joint initiative between GHMC and


Hyderabad Traffic Police and provides the
city with the latest centrally monitored
traffic signalling system, which is the
Adaptive Traffic Control System (ATCS).
The system reduces waiting time at signal
junctions and saves idling fuel costs and
reduces Green House Gas emissions

CybHER - Safe for Her The campaign aims to empower women and
children to navigate the complexities of the
digital world with confidence and to be
informed on how to safeguard their personal
information in cyberspace.

QR Code Mechanism for complaint The Women Safety Wing in Telangana


launched a new mode of the complaint
called QR Code scan in March 2021

National Gender Awareness Campaigns an emergency response support system (dial


112), Child Line (dial 1098), dial 100,
Women helpdesks, Human Trafficking,
Child Marriages, Child/ Bonded Labour,
Cyber frauds

“DHRUVA” launched on 11th February dedicated to providing information and


2021, is the first comprehensive online resources on the topic of human trafficking.
platform
Operation Muskaan/Smile Programme aims to locate missing children, rescue
children who have been trafficked or forced
into labour, and assist street children

Pride Place - Transgender (LGBQIA+) was launched on 12th April 2022 that aims
Persons Protection Cell to provide safety and security, as well as
prevent crimes against transgender and
LGBQIA+ (Lesbian, Gay, Bisexual, Queer,
Intersex, and Asexual) individuals

Bharosa Centers launched in 2016 one-stop centres established by the


Government of Telangana to provide
support and assistance to victims of crimes,
particularly women and children

designed to provide a range of services


including legal aid, counselling, medical
assistance, and police assistance under one
roof

e-Mulakath services in all its prisons for inmates to interact with


their families through video conferencing.

UNNATI program a one-month cognitive behavioural skill


development program designed to reform
prisoners and reduce the rate of recidivism.

Education to Prisoners Dr. BR Ambedkar Open University and


IGNOU have established their study centres
in Central Prison, Cherlapally.

Mahaparivarthan provide interest-free loans to convicted


prisoners who have demonstrated good
conduct and have at least three years of
remaining sentence

TSPSC- Recruitment Drive TSPSC (Telangana State Public Service


Commission) issued 135 Direct Recruitment
Notifications for around 55,144 vacancies in
the past 8 years. During 2022, the
Commission has notified the filling up of
17,134 posts through Direct Recruitment.
(up to January 1st, 2023)

Integrated District Office Complexes reorganised the number of districts from 10


to 33 and build new Integrated Collectorate
Office Complexes that would have all
offices in the district under one roof with the
best infrastructure
Integrated Financial Management and a Unified platform developed by the
Information System (IFMIS) Government of Telangana to promote the
efficiency of Government financial
management methodologies, secure data
management, deepfinancial analytics and
customised visual reporting.

Telangana State Development Planning support system that carries out activities
Society related to weather monitoring, weather
forecast, dissemination of real-time weather
information, evaluation of Government
schemes and collaborative initiatives to
improve public governance.

Weather Monitoring, Weather aids in disaster management by providing


Forecasting and Disaster Management real-time weather alerts and forecasts up to
Support three days in advance, which aids in
agricultural interventions and disaster
mitigation.

Telangana State Remote Sensing scientific/technical society under the


Applications Centre (TRAC) planning department that acts as a nodal
agency for providing Remote Sensing, GIS,
and GPS technology

RS GIS based Applications and Decision


Support Systems for planning, development
and monitoring of natural resources

Drought Monitoring System for agriculture


management - Resurvey of agricultural
lands

developed Master Plan for implementation


of PM Gatishakti Programme in the state of
Telangana.

External Partnership with CEGIS(Centre to improve development outcomes through


for Effective Governance of Indian States better delivery of services.
)
Kakatiya Governance Fellowship recruited 17 qualified young professionals
from reputed institutions in India and abroad
under the Kakatiya Governance Fellowship

currently involved in the creation of


evidence-based policy roadmaps for reforms
in key sectors

Key Performance Indicator Survey for initiated conducting Key Performance


Health & Nutrition sectors Indicator (KPI) Survey
would be a bi-annual multi-sectoral
household survey intended to give district-
level estimates on KPIs including health,
education and nutrition
Center for Good Governance achieve the State’s goal of Transforming
Governance.
established by the Government in
collaboration with the Department for Some of the Key Applications developed by
International Development (DFID) and CGG: • Online Beneficiary Management
the World Bank and Monitoring System (OBMMS),
Telangana & Andhra Pradesh. • Electronic
Payment and Application System for
Scholarships (ePASS) • Degree Online
Services, Telangana (DOST) • Online
Grievance Redressal System (OGRTS) •
GHMC – Over 50 Modules

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