PROCESS MASTER LIST - QUALITY ASSURANCE & QUALITY CONTROL

Process Owner: Head – Quality Assurance & Quality Control

Volume 2.2 /09
Version: 2.0
SUB-PROCESS
S.No. SUB-PROCESS TITLE ANNEXURE NO. ANNEXURE LIST
NUMBER

A-2.2/09-01-01 Quality Management Plan

1 SP-O-2.2/09-01 Preparation of Quality Management Plan
A-2.2/09-01-01 Quality Management Plan - Sample

Site Observation and Surveillance Report

A-2.2/09-02-1
(SOSR)
2 SP-O-2.2/09-02 QA/QC Observation and Surveillance
Site Observation and Conformance Reports -
A-2.2/09-02-2
Log

A-2.2/09-03-1 Non-Conformance Reports

3 SP-O-2.2/09-03 Issuance of Non-Conformance Reports A-2.2/09-03-2 Non-Conformance Report Log

A-2.2/09-03-3 Stop Work Notification

4 SP-O-2.2/09-04 Corrective & Preventive Actions A-2.2/09-04-1 Corrective/Preventive Action Report & Log

A-2.2/09-05-1 Project Quality Report

5 SP-O-2.2/09-05 Quality Reports A-2.2/09-05-2 Regional Quality Report

A-2.2/09-05-3 Corporate Quality Report

A-2.2/09-06-1 Assessment for Quality Man of the Month

6 SP-O-2.2/09-06 Quality Man of the Month
A-2.2/09-06-2 Quality Man of the Month Display

7 SP-O-2.2/09-07 Quality Walk A-2.2/09-07-1 Quality Walk Report

A-2.2/09-08-1 Test Equipment Calibration Data Sheet.

A-2.2/09-08-2 Sub-Contractor’s Test Equipment File.

Calibration of Test Equipment and Validation of
8 SP-O-2.2/09-08
Measuring Aids
A-2.2/09-08-3 Validation Status of Measuring Aids

A-2.2/09-08-4 Methods of Checking

9 SP-O-2.2/09-09 Concrete Mix Design A-2.2/09-09-1 Laboratory Trial Mix Report

10 SP-O-2.2/09-10 Laboratory Testing A-2.2/09-10-1 Laboratory Manual

A-2.2/09-11-1 Mockup Label

Preparation, Internal Inspection and Request for

11 SP-O-2.2/09-11 A-2.2/09-11-2 Mockup Inspection - Internal
Approval for Mockups

A-2.2/09-11-3 Mockup Inspection - Client

Shapoorji Pallonji E&C Page 1 of 2

 PROCESS MASTER LIST - QUALITY ASSURANCE & QUALITY CONTROL

Process Owner : Head – Quality Assurance & Quality Control

Volume 2.2 /09
Version: 2.0
SUB-PROCESS
S.No. SUB-PROCESS TITLE ANNEXURE NO. ANNEXURE LIST
NUMBER
Monthly Internal QA/QC Audit
A-2.2/09-12-1
Schedule
12 SP-O-2.2/09-12 Internal QA/QC Audit & Reporting A-2.2/09-12-2 Internal QA/QC Audit Observation Sheet
Action Log on Nonconformities Raised In
A-2.2/09-12-3
Internal QA/QC Audit
A-2.2/09-13-1 IMS Annual Audit Plan & Monitoring Sheet
A-2.2/09-13-2 IMS Monthly Internal Audit Schedule
Integrated Management Systems Audit & A-2.2/09-13-3 IMS Internal Audit Cover Page
13 SP-O-2.2/09-13
Reporting A-2.2/09-13-4 Summary of Clause Wise NCRs'
A-2.2/09-13-5 IMS Internal Audit Observation
A-2.2/09-13-6 IMS Non-Conformity Report
A-2.2/09-13-7 Consolidated Report to MR
Agenda for the Management Review
A-2.2/09-14-1
Committee Meeting
Categorization of Customer Complaints
A-2.2/09-14-2
based on the Customer Complaint Log
Categorization of Defects based on Internal
A-2.2/09-14-3
NCR & SOSR
Categorization of Non-Conformities based
14 SP-O-2.2/09-14 Management Review Committee Meeting A-2.2/09-14-4
on the ISO 9001:2000 Clauses
Categorization of Non-Conformities based
A-2.2/09-14-5 on ISO 14001:2004 and BS-OHSAS
18001:2007 Clauses
A-2.2/09-14-6 Customer Satisfaction Index
Minutes of Meeting of Management Review
A-2.2/09-14-7
Committee
Senior Management Project/Site
15 SP-O-2.2/09-15 Senior Management Visits to Projects A-2.2/09-15-1
Observation Report
16 SP-O-2.2/09-16 Application for Awards & Certifications
A-2.2/09-17-1 to
17 SP-O-2.2/09-17 Quality Control of Incoming Materials Incoming Material Inspection Reports
23
A-2.2/09-18-1
18 SP-O-2.2/09-18 Customer Feedback Management Customer Feedback Form - Sample
A-2.2/09-18-2
Customer Feedback Action Taken Report
A-2.2-09-19-1 Internal RMC Audit Schedule
19 SP-O-2.2/09-19 Internal RMC Audit for Production Controls
A-2.2-09-19-2 Internal RMC Audit Observation Sheet and
Checklist
A-2.2-09-19-3 Internal RMC Audit Nonconformity Report

Shapoorji Pallonji E&C Page 2 of 2