Sales Activities

1 Left & Right listen tight

Group of people surrounded by Rep, will starting spelling words simultaneously.

Goes up to 1min and after its ends Rep has to remember and tell how many he could hear

2 Objections Braker

Back-to-back objections will be asked by opp team (on product or service we are used in daily life)

Each answer for an objection might end at 30 sec - 60 sec immediately have to switch to other
objection by opp team and Rep has to be answerable the questions asked.

3. Saw? Now sell!

Show anything within the office ask the opp to promote, explain and sell it

Points will be given (either selected judge or google form) for result

4. Double trouble

Acting as both sales rep and cx you talking to yourself solving the issue given by you

5. Question to the answer

An answer in a word will be given, opp team has to form a question for that

How many can they form in given minute will be the task

Brand name
product name

Person name (well known)

1. Q: What is the process of selling products or services
to customers called?
a) Marketing
b) Advertising
c) Sales
d) Promotions
Answer: c

2. Q: What is the primary goal of sales professionals?

a) Maximizing profits for the company
b) Increasing brand awareness
c) Building customer loyalty
d) Meeting customer needs and closing deals
Answer: d

3. Q: What is product knowledge in sales?

a) Knowing the customer’s preferences
b) Understanding the features and benefits of the
products being sold
c) Familiarity with sales techniques
d) Knowing competitors’ pricing strategies
Answer: b

4. Q: What is a sales pitch?

a) The final negotiation with the customer
b) A persuasive presentation to potential customers
c) Offering discounts to close a deal
d) The process of prospecting new clients
Answer: b

5. Q: Which stage of the sales process involves

identifying potential customers or clients?
a) Closing
b) Prospecting
c) Presentation
d) Follow-up
Answer: b

6. Q: What is a common objection that sales

professionals may encounter from potential customers?
a) Offering too many discounts
b) Lack of product knowledge
c) Indecision on the part of the customer
d) Being too pushy in the sales pitch
Answer: c
8. Q: What does CRM stand for in sales?
a) Customer Resource Management
b) Customer Relationship Marketing
c) Customer Relationship Management
d) Customer Retention Management
Answer: c

9. Q: How can sales professionals benefit from using

CRM software?
a) It allows them to track customer behavior on social
media
b) It helps them automate the sales process and manage
customer interactions
c) It enables them to set sales targets and incentives
d) It provides access to competitor pricing information
Answer: b

10. Q: What is the purpose of follow-up in the sales

process?
a) To build customer loyalty
b) To collect customer feedback
c) To close the deal
d) To prospect new customers
Answer: a
12. Q: Which sales technique involves offering additional
products or upgrades to the customer during the sales
process?
a) Upselling
b) Cross-selling
c) Consultative selling
d) Cold calling
Answer: a

13. Q: What is the purpose of a sales proposal?

a) To offer discounts to customers
b) To introduce the sales team to potential customers
c) To provide a formal written offer to potential
customers
d) To conduct market research
Answer: c

14. Q: What is a sales quota?

a) The minimum number of sales calls a salesperson
must make per day
b) The number of customers a salesperson must retain
each month
c) The minimum number of products a salesperson must
sell in a given period
d) The total revenue a salesperson must generate in a
specific timeframe
Answer: c

15. Q: How can a salesperson handle objections from

potential customers effectively?
a) By avoiding discussing potential issues
b) By dismissing the customer’s concerns
c) By actively listening and addressing the customer’s
concerns
d) By offering heavy discounts to close the deal
Answer: c

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16. Q: What is the purpose of a sales forecast in the

sales process?
a) To track customer behavior on social media
b) To predict future sales and revenue for the company
c) To determine the salesperson’s commission
d) To set sales targets and incentives
Answer: b
17. Q: Which sales technique involves making
unsolicited calls to potential customers?
a) Upselling
b) Consultative selling
c) Cold calling
d) Cross-selling
Answer: c

18. Q: What is a key benefit of using social media in the

sales process?
a) Reducing the need for follow-up with customers
b) Accessing competitor pricing information
c) Building relationships with potential customers
d) Eliminating the need for sales training
Answer: c

19. Q: What is the role of the sales team in the sales

process?
a) To focus solely on prospecting new customers
b) To handle customer complaints and feedback
c) To build relationships and close deals with potential
customers
d) To conduct market research and competitor analysis
Answer: c
20. Q: What does a sales pipeline refer to in the sales
process?
a) The process of tracking customer behavior on social
media
b) The process of setting sales targets and incentives
c) The series of steps a salesperson takes to close a deal
with a potential customer
d) The process of offering discounts to close a deal
Answer: c

21. Q: What is a key factor that contributes to successful

cold calling?
a) Offering discounts to potential customers
b) Having a clear understanding of the customer’s needs
c) Avoiding customer objections
d) Using automated scripts for calls
Answer: b

22. Q: How can sales professionals build trust with

potential customers in the sales process?
a) By being pushy and aggressive in the sales pitch
b) By offering heavy discounts to close the deal
c) By actively listening to the customer’s needs and
providing solutions
d) By avoiding follow-up with customers
Answer: c
23. Q: What is the purpose of a sales report in the sales
process?
a) To track the sales team’s performance
b) To set sales targets and incentives
c) To offer discounts to customers
d) To build customer loyalty
Answer: a

24. Q: What is a key benefit of using email marketing in

the sales process?
a) Reducing the need for follow-up with customers
b) Accessing competitor pricing information
c) Building relationships with potential customers
d) Eliminating the need for sales training
Answer: a

25. Q: What does the term “lead generation” mean in

the sales process?
a) The process of retaining existing customers
b) The process of prospecting and attracting potential
customers
c) The process of offering discounts to close a deal
d) The process of setting sales targets and incentives
Answer: b

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26. Q: What is the purpose of customer retention in the

sales process?
a) To focus solely on prospecting new customers
b) To track customer behavior on social media
c) To build long-term relationships with existing
customers
d) To avoid customer objections
Answer: c

27. Q: How can sales professionals benefit from using

sales analytics?
a) It allows them to access competitor pricing
information
b) It helps them automate the sales process and manage
customer interactions
c) It enables them to set sales targets and incentives
d) It provides insights into customer behavior and sales
performance
Answer: d

28. Q: What is the role of effective communication in the

sales process?
a) To avoid discussing potential issues with customers
b) To eliminate the need for sales training
c) To actively listen and understand customer needs
d) To dismiss customer objections quickly
Answer: c

29. Q: How can sales professionals benefit from using

sales automation tools?
a) By offering heavy discounts to potential customers
b) By tracking customer behavior on social media
c) By automating repetitive sales tasks and improving
efficiency
d) By avoiding customer objections
Answer: c

30. Q: What is a key factor in building customer loyalty

in the sales process?
a) Offering heavy discounts to customers
b) Building relationships and providing exceptional
customer service
c) Avoiding customer feedback and complaints
d) Focusing solely on prospecting new customers
Answer: b

1. Which of the following is a key component of

successful sales skills?
a) Product knowledge
b) Social media expertise
c) Data analysis proficiency
d) Graphic design skills
Answer: a) Product knowledge

2. Which sales skill involves identifying and

understanding customer needs?
a) Prospecting
b) Negotiation
c) Relationship building
d) Needs analysis
Answer: d) Needs analysis

3. What is the primary goal of objection handling in

sales?
a) Avoiding customer feedback
b) Discouraging customer inquiries
c) Ignoring customer concerns
d) Overcoming customer objections
Answer: d) Overcoming customer objections

4. Which sales skill refers to the ability to effectively

communicate with customers?
a) Active listening
b) Cold calling
c) Market research
d) Packaging design
Answer: a) Active listening

5. Which sales skill involves persuading potential

customers to make a purchase?
a) Account management
b) Closing techniques
c) Content creation
d) Supply chain management
Answer: b) Closing techniques

6. What is the purpose of a sales presentation?

a) Introducing new products to employees
b) Educating customers about competitors’ products
c) Demonstrating the features and benefits of a product
or service
d) Discouraging customers from making a purchase
Answer: c) Demonstrating the features and benefits of a
product or service

7. Which sales skill involves identifying and qualifying

potential customers?
a) Referral generation
b) Time management
c) Pipeline management
d) Networking
Answer: a) Referral generation

8. What is the key objective of relationship-building in

sales?
a) Closing a sale as quickly as possible
b) Maximizing profit margins
c) Developing long-term customer loyalty
d) Expanding into new markets
Answer: c) Developing long-term customer loyalty

9. Which sales skill involves understanding and utilizing

sales data and analytics?
a) Market research
b) Forecasting
c) Inventory management
d) Data analysis
Answer: d) Data analysis

10. Which sales skill refers to the ability to negotiate

mutually beneficial agreements?
a) Problem-solving
b) Persuasion
c) Closing techniques
d) Negotiation
Answer: d) Negotiation
11. Which sales skill involves managing and nurturing
existing customer accounts?
a) Lead generation
b) Account management
c) Competitive analysis
d) Branding
Answer: b) Account management

12. What is the purpose of effective time management

in sales?
a) Increasing customer objections
b) Maximizing productivity and sales efficiency
c) Reducing customer satisfaction
d) Minimizing sales targets
Answer: b) Maximizing productivity and sales efficiency

13. Which sales skill involves identifying and capitalizing

on opportunities to upsell or cross-sell?
a) Pricing strategy
b) Sales forecasting
c) Value proposition
d) Add-on selling
Answer: d) Add-on selling

14. What is the primary objective of sales prospecting?

a) Identifying potential customers
b) Setting unrealistic sales targets
c) Rejecting customer inquiries
d) Minimizing customer feedback
Answer: a) Identifying potential customers

15. Which sales skill involves researching and

understanding the market and competition?
a) Brand management
b) Competitive analysis
c) Sales forecasting
d) Customer segmentation
Answer: b) Competitive analysis

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16. What is the purpose of effective objection handling

in sales?
a) Closing the sales process
b) Minimizing customer objections
c) Building trust and overcoming obstacles
d) Discouraging customer inquiries
Answer: c) Building trust and overcoming obstacles

17. Which sales skill refers to the ability to adapt to

changing market conditions and customer needs?
a) Relationship building
b) Market research
c) Adaptability
d) Closing techniques
Answer: c) Adaptability

18. What is the primary objective of effective sales

follow-up?
a) Ignoring customer concerns
b) Discouraging customer inquiries
c) Maintaining customer relationships and generating
repeat business
d) Overcoming customer objections
Answer: c) Maintaining customer relationships and
generating repeat business

19. Which sales skill involves identifying and capitalizing

on potential sales opportunities within an existing
customer base?
a) Market research
b) Upselling
c) Time management
d) Cold calling
Answer: b) Upselling

20. What is the purpose of effective sales forecasting?

a) Reducing customer objections
b) Maximizing productivity and sales efficiency
c) Setting unrealistic sales targets
d) Predicting future sales trends and setting achievable
goals
Answer: d) Predicting future sales trends and setting
achievable goals

21. Which sales skill involves conducting research to

understand customer needs, preferences, and buying
behavior?
a) Networking
b) Market research
c) Referral generation
d) Time management
Answer: b) Market research

22. What is the primary objective of effective

communication in sales?
a) Avoiding customer feedback
b) Discouraging customer inquiries
c) Building rapport and understanding customer needs
d) Ignoring customer concerns
Answer: c) Building rapport and understanding customer
needs

23. Which sales skill refers to the ability to handle and

resolve customer complaints?
a) Objection handling
b) Closing techniques
c) Content creation
d) Conflict resolution
Answer: d) Conflict resolution

24. What is the purpose of effective networking in sales?

a) Minimizing customer satisfaction
b) Expanding professional connections and generating
referrals
c) Maximizing profit margins
d) Rejecting customer inquiries
Answer: b) Expanding professional connections and
generating referrals

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25. Which sales skill involves creating and delivering
compelling content to attract and engage potential
customers?
a) Content creation
b) Inventory management
c) Pricing strategy
d) Sales forecasting
Answer: a) Content creation

26. What is the primary objective of effective lead

generation in sales?
a) Maximizing productivity and sales efficiency
b) Rejecting customer inquiries
c) Identifying potential customers and generating new
business opportunities
d) Setting unrealistic sales targets
Answer: c) Identifying potential customers and
generating new business opportunities

27. Which sales skill involves effectively utilizing

customer relationship management (CRM) tools and
software?
a) Forecasting
b) Data analysis
c) CRM management
d) Market research
Answer: c) CRM management

28. What is the purpose of effective presentation skills in

sales?
a) Ignoring customer concerns
b) Discouraging customer inquiries
c) Demonstrating the value and benefits of a product or
service
d) Avoiding customer feedback
Answer: c) Demonstrating the value and benefits of a
product or service

29. Which sales skill refers to the ability to identify and

address customer objections and concerns effectively?
a) Objection handling
b) Time management
c) Cold calling
d) Negotiation
Answer: a) Objection handling

30. What is the primary objective of effective sales

closing techniques?
a) Discouraging customer inquiries
b) Minimizing customer objections
c) Sealing the deal and securing the sale
d) Ignoring customer concerns
Answer: c) Sealing the deal and securing the sale

4 Sales quiz
Which Indian city is known as the "Silicon Valley of India" and is a major hub for technology
and software sales?

A) Mumbai B) Kolkata C) Bengaluru. D) Chennai

In which year was the Goods and Services Tax (GST) introduced in India to reform indirect
taxation and streamline the sales tax system?

A) 2015 B) 2016 C) 2017. D) 2018

What is the name of the Indian government's flagship program aimed at transforming India
into a digitally empowered society and knowledge economy through digital infrastructure
and online services?

A) Digital Bharat B) Digital India. C) India Connect D) BharatNet

Who is the founder of Infosys, one of India's largest IT services companies?

A) Mukesh Ambani B) Azim Premji C) N. R. Narayana Murthy. D) Ratan Tata

In which city is the headquarters of the Reserve Bank of India (RBI) located?

A) Mumbai. B) New Delhi C) Kolkata D) Bengaluru

Who is the current CEO of Google and Alphabet Inc., who was born in India and attended the
Indian Institute of Technology (IIT) Kharagpur?

A) Sundar Pichai. B) Satya Nadella C) Shantanu Narayen D) Arvind Krishna

Which of these well known consumer electronics brand is a Japanese

Company? (There may be multiple answers)
Samsung sony. Nokia Panasonic.

Which of these footwear brands are of Indian origin?

Liberty. Nike puma bata

Do you know which of these billion-dollar companies started operations from a

garage?

 Twitter

 Microsoft

 Airbus
 Facebook

Which of these brands started well, but failed in India?

 Tata Nano

Bata 
 Raymonds
 IRCTC

 5 points for the correct answer; additional 5 points for speed bonus
 2 types of questions here - both fill in blanks as well as MCQs
 There is no negative marking for wrong answers.
 Which of these four brands is actually Indian?

Bata
Bata India


Lakmè
Lakmè India


Maggi
Maggi
 

Wai Wai
Wai Wai

Which Indian company does this logo belong to?

Aakriti Anand / Buzzfeed
 Dabur
 Himalaya
 Vicco
 Patanjali

 Royal Enfield is an Indian motorcycle

brand — True or False?

Royal Enfield via X

o True
o False

MRF actually stands for:

MRF
 More Road Fuel
 Making Rubber Faster
 Madras Rubber Factory.
 Mumbai Rubber Factory

On the subject of soft drinks, which of these is an Indian

brand?

7-Up
PhotoTodos via Getty Images


Limca
Khaichuin Sim via Getty Images

Sprite
Gift Habeshaw on Unsplash


Mirinda