CAPSTONE MAJOR PROJECT (AutoRecovered)

CAPSTONE MAJOR PROJECT
Yaarana Chai Bar
A Report submitted to
Sunstone SAGE University, Indore
Submitted by
Ankita Chaturvedi
Department of Commerce
Institute of Management Studies
connect@sunstone.edu.in
SAGE University, Indore
Best University in Indore
Kailod Kartal, Indore-Dewas By-pass, Road, Indore,
Madhya Pradesh 452020
Approval Sheet
The project entitled “CAPSTONE MAJOR PROJECT” submitted by Ankita

Chaturvedi approved as partial fulfilment for the award of the MBA degree
by Sunstone SAGE University, Indore.
Internal Examiner External Examiner
Date:
Day:
CERTIFICATE
This is to certify that the project work entitled “CAPSTONE MAJOR PROJECT”
students of MBA 1stYear under our supervision and guidance. They have
submitted this project report towards partial fulfillment for the award of the
BCom degree in Hons. By SAGE University, Indore during the academic year
2022-2023.
Acknowledgements
First and foremost, we would like to express our thankfulness towards Mrs.
Meenakshi to carry out this work, we take pride in saying that we have
successfully completed our Dissertation/ project work under his able
guidance. He was a major support to us throughout projects, being available at
odd hours with his ideas, inspiration and encouragement. It is a through his
masterful guidance that we have been able to complete our Dissertation/
project work.
We are also thankful to Dr. Amruta Sharma for giving their guidance
throughout the Dissertation/project phase.
We are also thankful to Dr. Mayank Saxena SAGE University, Indore for
extending all the facilities needed to carry out this work.
Ankita Chaturvedi
Candidate Declaration
I hereby declare that the work which is being presented in this project report
entitled “CAPSTONE MAJOR PROJECT” in partial fulfilment for the award of
BCom degree is an authentic record of my own work carried out under the
supervision and guidance of Ms. Brijbala Assistant Professor, SAGE
University, Indore.
I am fully responsible for the matter embodied in this report and it has
not been submitted elsewhere for the award of any other degree.
Ankita Chaturvedi
Date:
Place:
CHAI KI KHUSBOO,YAARO KI MEHEFIL

INTRODUCTION
 India’s Yaarana chai Bar, which was founded in 2020. is a tea
business that is expanding quickly . The goal of Yaarana chai Bar
is to combine the health advantage of Kulhad with India's
Most popular Beverage, "Chai." It originates from Madhya
Pradesh's business Metropolis and is renowned for both its
distinctiveness and top-notch Service.
 This Startup started with 3 lakhs and now the Company
Valuation is 20 Cr.
 The business has provided numerous delicious Kulhad Chai.
 Brought an idea of doing some creativity with chai and create a
chai chain brand named yaarana chai Bar.
 Yaarana chai Bar is known for his quality and world - class
service.
WHY YAARANA CHAI BAR

 Unique concept- YCB came up with a unique concept of
providing the Teas in Kulahds to their customers . Moreover, the
chai stays steaming hot, be it steaming hot, be it summers or a
bone chilling winter. This is one of the main reasons of their
success and also proper implement of the idea.
 Eco- Friendly- YCB Bar Understand our responsibility

towards Mother Nature and make sure the! could fulfill it each
day with every eco-friendly Kulhad of happiness that they are
survive.
 Varieties- Masala Chai, Elaichi Chai, Paan Chai, Black Coffee,

Plain Cold coffee, Black coffee, Tulsi C They are providing Chai of
every mood with best taste.
 Price- Providing high quality at an economic cost; a wide range

of world-class products at an affordable cost. They are also
offering delivery of food beverages at low cost.
Employee Needed
No of Employees Employment type
2 Chefs (Culinary Maestro)
2 Attendants
2 Cleaners
1 Accountant
1 Marketing Personnel
1 Training head
Sources for hiring employees:-

 Websites like ChefHire, Culinary Agents, or
HireAChef.
 Indeed.
 Local culinary Schools.
 Newspaper’s job column.
 Social media.
Job Descriptions and requirements as per employee

designation.
Chefs-
Responsibilities- Roles are to develop Menu, Quality food
preparation, Kitchen hygiene management, Inventory
management, Food Safety compliance.
Requirements- A Culinary degree or Certificate from a

reputable culinary school.
 Minimum 5years of cooking experience.
 Ability to work in team, Adaptable in every situation,
Good in time management.
Attendants
Responsibilities- Role is crucial in providing excellent
customer service, ensuring a positive
dining experience and contributing to the overall ambiance of
the café.
Requirements-
 Communication Skills
 Multi-tasking
 Adaptability.
Cleaner
Responsibilities- Primary task is to ensure the cleanliness and
hygiene of café creating pleasant environment.
Requirements-
 No educational boundaries.
 Attentive
 Team player.
Accountant
Responsibilities- Managing financial transactions, ensuring
accruing in financial records and providing valuable insights to
support the financial health of café.
Requirements-
 Bachelor’s degree in Accountant, finance or related
field.
 Professional Certification is a must.
 Minimum 2years of experience.
 Software Proficiency.
Marketing Personal
Responsibilities- Role is to develop and implement strategic
marketing initiatives, attract customers, drive revenue growth.
Requirements-
 Bachelor’s degree in Marketing, Business or related field.
 Relevant Certifications in Digital Marketing, Market
research and such other related certifications.
 Minimum 1years of marketing experience.
Training head
Responsibilities- Responsible to develop and implement
training programs.
Requirements-
 Bachelor’s degree in Hospitality management, training and
development and related fields.
 Certifications in HR Learning and development.
 Minimum 2years of experience.
 Communication Skills.
 Leadership Skills.
Training and development

Chefs
1. Hands on training
It is an active learning approach where individuals
gain knowledge and skills through direct experience
and practice, often using tools or equipment rather
than just listening or reading.
2. Mentorship
A relationship between two (or more) people that
aims to transfer knowledge, skills, experience, or a
combination of these, Over a longer period of time,
And is based on trust.
Accountants
1. Accounting Software Training
Training can help staff locate and understand the
more complex, sophisticated functions of your new
system, improving output and productivity.
2. Financial Workshops
Financial literacy workshops and seminars provide

participants with a comprehensive understanding of
key financial concepts, such as budgeting, saving,
investing, and debt management.
Marketing Specialist
1. Workshops
A workshop is a long interactive meeting or
educational session designed to create a specialized
result. Workshops are longer than the typical
business meeting and require more preparation
beforehand.
Attenders
1. Hands on training
It is an active learning approach where individuals
gain knowledge and skills through direct experience
and practice, often using tools or equipment rather
than just listening or reading.
Performance Management
Applicable to all employees
360 Degree Feedback

Gather feedback not only from supervision but also from
peers and customers. This provides a holistic view of
employee performance, especially in customer interactions
and team works.
Retention Techniques and perks

Applicable to all employees
Strategies that we use for retentions:-
1. Loans on lesser rates- We provide loans on a minimum or

lesser rate to our employees.
2. Training, Education, and Development:- Employees are
encouraged by several training programs and developments.
3. Annual Free Trips:- 2 annual In house free trip to each
employee.
4. Free and Discounted meals:- Free meal to each employee and
discount on parcels.
5. Paid leaves:- 12 earned leave, 6 Casual leave to each
employee.
6. Increments:- Increments are given to each employee on yearly
basis as a reward for better performance.
7. Bonuses:- Bonus is given to every employee every year or
every occasion.
Acts and Policies applicable

 Employees’ Provident Fund Act, 1956
Applies to every establishment having 20 or more persons.
Wage limit for applicability is <15000.
12% by e’ee and e’er each of (Basic salary + DA).
Benefits:-
o Employees covered enjoy a benefit of Social Security in
the form of a non-attachable and non-withdrawable
(except in severely restricted circumstances like buying
house, marriage/education, etc.) financial nest egg to
which employees and employers contribute equally
throughout the covered persons’ employment.
o This sum is payable normally on retirement or death.
Other Benefits include Employees’ Pension Scheme and
Employees’ Deposit Linked Insurance Scheme.
 Payment of Gratuity Act, 1972

Applicable to all factories, Companies, Shops and
establishments, Education institutions.
Calculation:-
Payment of Gratuity (15 days salary for every completed year of
service) to be payable to an employee after
rendering services of 5 years on his:
─ Superannuation
─ Retirement or resignation
─ Death or disablement due to accident or disease.
 Shops and Establishment Act
Any shop or commercial establishment that commences
operation must apply to the Chief Inspector for a Shop and
Establishment Act License within the prescribed time.
 Child and Adolescent labour Act 1986
a) Minimum age limit for a child to work is 14 or above.
b) Child is not allowed to work more than 6 hours with an
interval for rest for at least one hour.
c) Child is not permitted for work overtime.
d) Job responsibility shall not include any hazardous work like
work in kitchen near fire and gas.
e) Supervision and support are being provided for young
employees throughout their employment.
f) Flexible hours are allowed for encouraging them for their
education.
g) No discrimination is to be practiced in providing
compensation.
Notice to Inspector
From the date of onboarding of child as an employee within 30 days
a written notice is to be sent to the Inspector within whose local
limits the establishment is situated the notice shall contain :-
(a) The name and situation of the establishment;

(b) The name of the person in actual management of the establishment;
(c) The address to which communications relating to the establishment
should be sent ; and
(d) The nature of the occupation or process carried on in the establishment.
 Minimum wages Act

Wages are provided on the basis of Timework and Overtime work
done by employees for piece work or time rate workers.
 Employee State Insurance Act, 1948
The applicability for this act is for factories and establishments as per
the order of government having 10 or more employees, The Yaarana
Chai Bar is providing the facility of ESIC to its employee’s benefits.
This Act gives benefits to only those employees whose monthly
salary is less than 21000.
Contribution:-
4.75% by Employer
1.75% by Employee
BENEFITS TO THE INSURED
The insured persons, their dependants are entitled to the following
benefits on prescribed scale:
 Periodical payments in case of sickness certified by medical
practitioner;
 Periodical payments to an insured workman sickness arising out
of pregnancy,
 Periodical payment to an insured person suffering from
disablement as a result of employment injury;
 Periodical payment to dependants of insured person;
 Medical treatment and attendance on insured person;
 Payment of funeral expenses on the death of insured person at
the prescribed rate of Rs.1,500/-
 Payment of Bonus Act, 1965

Applicable to every factory and establishment having 20 or more
workers are appointed during an accounting year.
Eligibility of Bonus:-
 Employees/workers who have worked for more than 30 days in
a month and drawing salary/remuneration of Rs.
21,000/- per month.
 Salary or wage means all remuneration (other than remuneration
in respect of overtime work) capable of being
expressed in terms of money, and Dearness allowance (that is to
say, all cash payments, by whatever name
called, paid to an employee on account of a rise in the cost of
living).
Amount of Bonus:-
 Mandatory for employer to pay Minimum Bonus of 8.33% of
Salary & Maximum Bonus of 20% of Salary from
the accounting year in which establishment has profits
(excluding First 5 years of existence)
 Payment of statutory bonus- within statutory time limit of 8
months of close of financial year
 Company is entitled to adjust any customary or interim
bonus/puja bonus, against bonus payable under this Act.
 Employee Compensation Act, 1923 (Workmen’s Compensation

Act)
Applicable all over India.
In case of death of an employee, his dependents, to get, at the cost
of his employer compensation for employment injury. The object of
the Act is to provide for the payment of compensation by employers
to their employees for injury caused to them by accident while in

employment.
If an employee contracts an occupational disease while in
employment, it is also treated under the Act as injury caused by
accident. The compensation has been enhanced to Rs.1, 20,000/-in
case of death and Rs.1, 40,000/-in case of disablement resulting from
injury. The amount of funeral expenses has been enhanced to
Rs.5, 000/-.
Further, under Section 18A, penalty for contravention of Act has been
increased from present Rs.5, 000/- to Rs.50, 000/-which may extend
to one lakh rupees.
 CONTRACT LABOUR (REGULATION AND ABOLITION)
ACT 1970
Eligibility
Every establishment in which 20 or more workmen are employed or
were employed on any day of the preceding 12 months as contract
labor.
Every contractor who employs or who employed on any day of the
preceding twelve months 20 or more workmen.
Object of the Act
To regulate the employment of contract labor in certain
establishments and to provide for its abolition in certain
circumstances and for matters connected therewith.
Registration of Establishment
Principal employer employing 20 or more workers through the
contractor or the contractor(s) on deposit of required fee in Form 1.
POLICIES
 Work hours and Overtime– 12hr per day, 84hr per week.
 Dress Code – All black
 Attendance – Taken by biomatrix
 Hygiene maintenance
 Equal opportunity and anti-discrimination
 Conflict Resolution
 Adequate health and safety measures.
 Leave Policies – 3 Paid leaves available to each employee.
Licenses and Certifications Acquired

FSSAI License
Eating House License
Health/trade License
Liquor License
GST Registration
Environmental Clearance License
Fire Safety License
Lift License
Signage License
Music License
Shop And Establishment License
Insurance

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CAPSTONE MAJOR PROJECT

Yaarana Chai Bar

The project entitled “CAPSTONE MAJOR PROJECT” submitted by Ankita

Internal Examiner External Examiner

CHAI KI KHUSBOO,YAARO KI MEHEFIL

WHY YAARANA CHAI BAR

 Eco- Friendly- YCB Bar Understand our responsibility

 Varieties- Masala Chai, Elaichi Chai, Paan Chai, Black Coffee,

 Price- Providing high quality at an economic cost; a wide range

Sources for hiring employees:-

Job Descriptions and requirements as per employee

Requirements- A Culinary degree or Certificate from a

Training and development

Financial literacy workshops and seminars provide

360 Degree Feedback

Retention Techniques and perks

1. Loans on lesser rates- We provide loans on a minimum or

Acts and Policies applicable

 Payment of Gratuity Act, 1972

(a) The name and situation of the establishment;

 Minimum wages Act

 Payment of Bonus Act, 1965

 Employee Compensation Act, 1923 (Workmen’s Compensation

to their employees for injury caused to them by accident while in

Licenses and Certifications Acquired

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