Dispatch Short Keys

BOOKING FORM SEARCHING ADDRESSES

F1 SAVE BOOKING TAB/DOWN NAVIGATE DOWN THE / SHOW THE NEXT 10 ADDRESSES / CUSTOMER RECORDS
SHIFT+F1 SAVE JOB. KEEP ARROW BOOKING FORM . SEARCH OUT OF AREA ADDRESSES
DETAILS ON SCREEN SHIFT+TAB/ NAVIGATE UP THE .. SEARCH NATIONAL ADDRESS DATABASE
F2 ADDRESS FIELD UP ARROW BOOKING FORM [SHORT_KEY] SEARCH ADDRESS OF THIS SHORT CODE
DOUBLE F2 DESTINATION FIELD SHIFT+CTRL HIGHLIGHT THE FIRST [ACCESS KEY] SEARCH ADDRESSES WITH THIS ACCESS KEY
SHIFT+F2 BOOK RETURN BOOKING IN THE FREE TYPED IF AN ADDRESS DOES NOT EXIST IN THE DATABASE, OR
JOURNEY CURRENT TAB ADDRESSES IF AN ADDRESS IS NOT SELECTED FROM THE DISPLAYED
CTRL+D SWAP PICKUP/DEST. SHIFT+LEFT NAVIGATE TO BOOKING PLOT RESULTS, YOU WILL NEED TO PLOT THE ADDRESS TO A
F3 ACCOUNT FIELD TAB LEFT DIRECTION ADRESSES ZONE BY USING THE CTRL KEY. THIS DISPLAYS THE ZONE
F4 NAME FIELD SHIFT+RIGHT NAVIGATE TO BOOKING TO A ZONE PICKER WHERE THE ADDRESS CAN BE PLOTTED TO.
DOUBLE F4 PHONE FIELD TAB RIGHT DIRECTION ROAD/STREET TO SEARCH JUST A ROAD OR STREET, TYPE THE
F5 TIME FIELD SHIFT+UP HIDE MAP SCREEN ONLY SEARCH ROAD/STREET NAME FOLLOWED BY SPACE, ZERO.
DOUBLE F5 DATE FIELD SHIFT+DOWN TOGGLE MAP INSET AIRPORT/FLIGHT WHEN AN AIRPROT ADDRESS IS USED, A FLIGHT DETAILS
F6 KEYWORD SEARCH INFORMATION FIELD WILL APPEAR. ADD THE FLIGHT NUMBER HERE
PRICING
F7 BOOKING ENQUIRY
ALT+Z EDIT FARE ON JOB KEYWORD SEARCH (F6) - DRIVER ACTIONS
F8 BOOKING EXTRAS
ALT+F SELECT FIXED FARE
F9 FUNCTION MENU [DRIVER_NUM] + N NO SHOW BOOKING
ALT+D SELECT ALT FIXED FARE
F10 ADD BOOKING VIAS [DRIVER_NUM] + B TAKE JOB BACK TO BASE
ALT+E SELECT ESTIMATE FARE
F12 SHORTKEYS HELP [DRIVER_NUM] + D CALL DRIVER
ALT+3 TOGGLE SAVE/HOLD VIAS WINDOW (F10) [DRIVER_NUM] + C CALL CUSTOMER ON THE BOOKING
ALT+Q CUSTOMER NOTES [DRIVER_NUM] + P PUT THE DRIVER ON A PENALTY
F1 SAVE VIAS
ALT+L LEAD TIME FIELD [DRIVER_NUM] + F LOG DRIVER OFF
F3 ADD MORE VIAS
ALT+UP PICKUP TIME +5MINS [DRIVER_NUM] + I VIEW DRIVER INFORMATION
F4 SPLIT INVOICE
ALT+DOWN PICKUP TIME -5MINS [DRIVER_NUM] + Q QUERY/VIEW DRIVER’S LAST ACTIONS
ALT+LEFT INCREASE DATE DATE & TIME FIELDS [DRIVER_NUM] + M MESSAGE THE DRIVER
ALT+RIGHT DECREASE DATE UP/DOWN TO INCREASE DAY OR TIME. [DRIVER_NUM] + L VIEW DRIVERS SNAIL TRAIL & TIME STAMPS
F3+CTRL FOCUS TO A/C FIELD SPACEBAR TO RESET TO NOW. KEYWORD SEARCH (F6) - MAP KEYWORD SEARCH (F6) - BOOKINGS
AND DISPLAY A/C
TIME FIELD / SHOW ALL FREE DRIVERS ENTER ANY PART OF PICKUP
VALIDATIONS
ENTER 20 FOR 20MINS TIME // SHOW BOOKED DRIVERS ENTER ANY PART OF DESTINATION
F2+CTRL FOCUS TO ADDRESS
ENTER 40 FOR 40MINS TIME ... ETC. /// SHOW UNAVAILABLE/BREAK ENTER CUSTOMER NAME
FIELD AND PLOT FREE
R SHOW 6 SEATERS ENTER PHONE NUMBER
TYPED ADDRESS TO A VT & EXTRAS FIELD
R8 SHOW 8 SEATERS J + [JOB_NUM]
ZONE USE / TO DISPLAY ALL ATTRIBUTE EXTRAS
W SHOW WHEELCHAIRS * + [ZONE_NAME]
OR VEHICLE TYPES
S SHOW SALOONS @ + [TAG]

GENERAL UI SHORT KEYS DISPATCHING TAB (WITH BOOKING SELECTED)

ALT+A OPEN DRIVER CHAT D DISPATCH/RELEASE JOB J SHOW JOURNEY

ALT+B OPEN FULLY BOOKED ZONES UI E EDIT JOB S SPLIT JOB INTO 2 JOBS
ALT+4 SEND MESSAGE (WHEN MESSAGE WINDOW OPEN) V QUICK EDIT O EXCLUDE DRIVER(S)
ALT+M (TWICE) CLOSE MESSAGE FUNCTION A ASSIGN JOB U UPDATE JOB PRIORITY
ALT+N OPEN STAFF MESSAGES WINDOW M DESIGNATE JOB/REMOVE L NCREASE BID DISTANCE
ALT+N+N CREATE A NEW STAFF MESSAGE DESIGNATED DRIVER T TRANSFER JOB
ALT+R MARK ALL MESSAGES AS READ C COPY JOB Q JOB OFFER DECLINES
ALT+S OPEN DRIVER SHIFTS WINDOW P PAUSE/HOLD JOB R VIEW EXCLUDED DRIVERS
ALT+G OPEN ZONE PROFILE MANAGER Z PRINT RECEIPT X CANCEL/REFUND JOB
ALT+J OPEN CREDIT CARD PAYMENTS WINDOW Y RESEND CONFIRMATION G COMPLETE THE JOB
ALT+T VIEW DRIVERS LONGEST WAITING EMAIL H PAYMENT HISTORY
W DRIVERS NEAR PICKUP I LOAD JOB DETAILS
F CUSTOMER CALLED BACK K VIEW JOB LOGS

PREBOOKINGS TAB (WITH BOOKING SELECTED) BOOKED TAB (WITH BOOKING SELECTED)

E EDIT JOB J SHOW JOURNEY E EDIT JOB S SWITCH TO DRIVER

M DESIGNATE JOB/REMOVE
DESIGNATED DRIVER
P PAUSE/HOLD JOB
D UNPAUSE DISPATCH JOB
C COPY JOB
Z PRINT RECEIPT
Y RESEND CONFIRMATION
EMAIL
W DRIVERS NEAR PICKUP
F ADD TO FAVOURITES
S SPLIT JOB INTO 2 JOBS V QUICK EDIT M MARK AS POB
O SEND JOB NOW B BACK TO BASE JOB G MARK AS COMPLETE
T TRANSFER JOB N NO SHOW JOB R REMOVE JOB RULES
U JOB PRIORITY F FOLLOW UP P PROGRESS REPORT
X CANCEL JOB C COPY JOB O CALL DRIVER
R CANCEL RECURRING SERIES Z PRINT RECEIPT X CANCEL JOB
G MARK JOB AS COMPLETE Y RESEND CONFIRMATION U CANCEL/REFUND JOB
H PAYMENT HISTORY EMAIL I LOAD JOB DETAILS
I LOAD JOB DETAILS H PAYMENT HISTORY K BOOKING LOGS
K BOOKING LOGS J SHOW JOURNEY

BOOKING TYPES TIPS

ADD A BOOKING FOR 16 PPL FILL OUT THE BOOKING FIELDS AS NORMAL, THEN ADD 16 TO THE ‘PPL’ FIELD AND SAVE, OR SPECIFY 2 X 8 SEATERS
ADD A RETURN BOOKING ADD THE PICKUP AND DESTINATION THEN PRESS SHIFT+F2, THIS SAVES THE OUTWARD JOURNEY AND SWAPS THE PICKUP/DESTINATION
FIELDS, THEN ENTER THE RETURN DATE/TIME AND F1 TO SAVE THE JOB.
ADD A “WAIT AND RETURN” BOOKING SET THE DESTINATION ADDRESS TO THE SAME AS THE PICKUP ADDRESS, THEN ADD A VIA ADDRESS UNDER BOOKING FORM EXTRAS (F8
OR F10) AND SAVE.
MULTIPLE PICKUPS/DROPOFFS WITH OPEN UP THE VIA’S WINDOW (F10) - HERE YOU CAN ADD MULTIPLE PICKUPS OR DROP OFFS AND ASSOCIATE A DIFFERENT ACCOUNT WITH
A DIFFERENT ACCOUNT PER VIA ITS OWN ACCOUNT VALIDATIONS PER VIA ADDRESS ADDED.

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