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q_id q_description a b c d ans q_level

Indian factory act come in to 15th August 26th January


514 force on ---------- 1st May 1960 1st April 1949 1947 1950 1st April 1949 R
As per Indian factory act, The
person who has control over the
affairs of factory is known as ----- None of the
515 -- Employee worker occupier above occupier R

Section 27 under the Industrial Manufacturing Penalty for None of the Penalty for
516 dispute act is about ........ process instigation occupier above instigation R
As per Indian Factory act,
Employer has to provide
canteen facility, if there are ----
517 number of employees. 50 100 200 250 250 R
None of the
518 #NAME? Section 7 Section 27 Section 5 above Section 27 R
None of the
519 #NAME? Canteen Medical Transport above Transport R

Bhopal gas tragedy led to an None of the None of the


520 amendment under ---- legislation indian Safety act Indian boiler act Indian wage act above above R
arrangements of drinking water
is mentioned under------ section
521 of Factory act 15 11 10 18 18 R
For contravention of provisions
of factories act , the occupier
shall liable for punishment up to Fine of Rs Fine of Rs None of the None of the
522 .------- Fine of Rs 10000 100000 200000 above above R
The license fee can be paid to
get license for a factory
523 maximum up to -------- one year Two year Five Year Three year Five Year R

The occupier of a factory is


required to send written notice
to the Chief Inspector of
Factories at least --------- days
before he begins to occupy the
524 premises as factory. 7 15 10 30 15 R

As per the Factories Act,1948


any engine,motor or other
appliance which generates or
otherwise provides power is
525 termed as -------------- Prime Mover Machinary Equoipment All of the Above Prime Mover R

As per section 16 of the Factory


Act, 1948 the minimum space to
be allocated to each worker
employed in the factory is ---------
526 ------ 12.2 cu.met 13.2 cu.met 4.2 cu.met 15.2 cu.met 4.2 cu.met R

An adult worker is allowed to


527 work for -------- hours in a week. 35 48 40 45 48 R
q_id q_description a b c d ans q_level

There must be
ten or more
workers where
There must be the There must be
manufacturing manufacturing There must be an electronic
process being process is being an electronic data processing
------- is not a essential element There must be a carried on at the carried on with data processing units are
528 of a factory premises premises the aid of power units are installed installed R
Section 2 (m) of the Factory Act Manufacturing Manufacturing
529 1948 Says about -- Factory Process Workers All of the Above Process R
Crèche is to be provided
if______ or more lady
530 employees are engaged 15 25 30 40 30 R

The maximum daily hours of


work in a day with normal wage
531 allowed in factories is ----------- 8 9 10 11 9R
The Chief The Chief
Inspector of the The Inspector of None of the Inspector of the
532 #NAME? State The District Occupier above State R
The Heavy
Indusries The Labour The Labour
Department of Human Department of Department of
------- authority enforces the Central Resources the State the State
533 Factory Act 1948 Government Department Government All of the Above Government R
534 #NAME? 1960 1947 2019 1965 1947 R
Work
The industrial peace is secured Committee and
through voluntary _______ and Compromise Adjudication Industrial Negotiation and Negotiation and
535 compulsory ________ and Arbitration and Arbitration Tribunal Adjudication Adjudication R
Industrial
Employment
-------legislation there is a (Standing Industrial Industrial
provision called "protected Trade Unions Orders) Act, Disputes Act, Factories Act, Disputes Act,
536 workmen" Act, 1926 1946 1947 1948 1947 R
Grievance Handing Machinery is Industrial Minimum Wges Industrial
537 given in --------- Dispute Act Indian factory act act All of the Above Dispute Act R
To provide compensation to
workmen in cases of Lay-off,
retrenchment and closure is a Industrial Workmen None of the Industrial
538 provision of ............... Act. Factory Act Dispute Compensation above Dispute R
-------- is a machinery for the National
settlement of Industrial Disputes Commission on Industrial Standing Labour Industrial
539 in India Labour Wage Board Tribunal Committee Tribunal R

------- machinery has been


mentioned in the Industrial
Dispute act accountable for the
speedy and amicable settlement Appropriate
540 of industrial disputes Adjudication Conciliation Arbitration government Conciliation R
________ means an interim or a
final determination of any
industrial dispute or of any
question relating there to by any Banking Conciliation
541 labour court. Company Proceeding Closure Award Award R
q_id q_description a b c d ans q_level
Industrial Dispute means, Employer and workmen and Employer and
542 Dispute between ----- workmen workmen Employer All of the Above All of the Above R
The ------- authorities are set up
for settling the industrial Industrial Conciliation
543 Dispute. labor court Tribunal Board All of the Above All of the Above R
An arbitrator is appointed by -----
544 ------- Employer Lawyer Government All of the Above Government R
interim final
determination determination arbitration
‘Award’ under Industrial of industrial of industrial award under
545 Disputes Act, 1947 is------- dispute dispute Section 10A Both A & B Both A & B R

When demand When demand


made for made for
alteration of alteration of
conditions of conditions of
service of service of
Under the Industrial Disputes When employer employees in a When the lock- employees in a
Act, ------- is not be considered fails to keep his When closure is cooperative out is in disguise cooperative
546 as an industrial dispute verbal promises a pretence society of closure society R
The ongoing globalization in The The
India requires drastic changes Employees†Employeesâ€â
under --------- of the labour â„¢ State The Industrial „¢ Provident The Industrial
547 legislation. The Factory Act Insurance Act Disputes Act Funds Act Disputes Act R
------------- includes any court
constituted under any law
relating to investigation and
settlement of industrial disputes None of the
548 in force in any State Labour court District court Supreme court above Labour court R
Chairman and Chairman and 2- None of the Chairman and 2-
549 #NAME? one member 4 members Chirman only above 4 members R
A national tribunal consist of ----
number of person/s to be
appointed by the central
550 government. 2 5 1 3 1R
551 #NAME? 15 days 7 days 180 daye 30 days 30 days R

As per section ___ a conciliation


proceeding shall be deemed to
have commenced on the date
on which a strike or lock - out is
received by the conciliation
552 officer 22 20 18 19 22 R

No person employed in a public


utility service shall go on strike
in breach of contract within
553 ____ of giving such a notice. 2 weeks 6 weeks 1 week 4 weeks 6 weeks R
Section ____ of industrial
dispute act covers the
compensation provided to
workers who are in continuous
service for not less than one
554 year. 25 25A 25-FFF 26 25-FFF R
q_id q_description a b c d ans q_level

A workmen who is employed in


an industrial establishment in
the place of another workman
whose name is borne on the
muster rolls of the Temporary Permanent
555 establishment is ------------- workmen workmen badali workman All of the above badali workman R
" dependent" unmarried
means ------- relatives of a minor legitimate legitimate
556 deceased workman, widow son daughter All of the above All of the above R
A person named as Minor who
has not attained the age of ----- None of the
557 years 21 18 20 above 18 R
100% monthly
if death results an from the 40% monthly 150% monthly wages 40% monthly
injury, the amount of wages multiplied wages multiplied multiplied by wages multiplied
compensation to the employee by the relevant by the relevant the relevant None of the by the relevant
558 equal to factor factor factor above factor R
Minimum rates of wages may be
559 fixed by ----- Hour Day Month All of the above All of the above R

if workmen Loss of both hands


or amputation at higher sites
then he /she will get
compensation ----- percentage None of the
560 of loss of earning capacity 25 100 50 above 100 R

if workmen have permanent


total disablement, he /she will
get compensation amount ----- None of the
561 percentage of monthly wages. 50 25 100 above 50 R

A workmen have Amputation


through shoulder joint .,then
he/she will get compensation ----
-Percentage of loss of earning
562 capacity. 10 50 70 90 90 R

A workmen have Loss of both


eyes, then He/She will get
compensation ------ Percentage
563 of loss of earning capacity 30 50 40 100 50 R
Basic compensations given to
employees as salaries or wages
564 are called ------- Basic pay wages salary variable pay Basic pay R
565 #NAME? Salary Compesation Payment All of the above Compesation R
566 #NAME? wages salary Compensation Basic Pay Basic Pay R

Higher the Higher the Higher the rank


qualification of efficiency of of worker,
Characteristic of a good worker, higher is worker, higher is higher is
567 compensation system is ------- compensation compensation compensation All of the above All of the above R

Major factors influencing working


568 compensation of worker are ----- skill effort condition All of the above All of the above R
q_id q_description a b c d ans q_level
In graduated time rates system,
if basic salary is Rs.2000 and
dearness allowance is 150%
then total remuneration will be
569 Rs. ----- 3000 5000 2000 2150 5000 R
Most common and usual form
of direct compensation paid in base pay and variable pay and base and base and
570 organizations is ----- benefits benefit variable pay All of the above variable pay R
An Act to provide for the
payment by certain classes of
employers to their Employees of Workman Workman
compensation for injury by Industrial Compensation Minimum Wages Compensation
571 accident ---- Industrial Acts Dispute Ac Act Act Act R

------ means, where the


disablement is of a temporary
nature, such disablement as
reduces the earning capacity of
a *[employee] in any
employment in which he was
engaged at the time of the
accident resulting in the partial major None of the partial
572 disablement Total disblement disblement disblement above disblement R
573 #NAME? 15 days 21 days 1 day 1 month 1 month R
Deduction for Deduction for
Deduction for Deduction for payment of payment of
Deduction for payment of Payment of uniform and uniform and
574 #NAME? Fines Income tax insurance property property R
575 #NAME? 5% 1% 3% 10% 3% R
section....... deals with the
provisions relating to
arrangements for drinking water
576 in factories 18 12 9 7 18 R
None of the
577 #NAME? adult adolescent workmen above adolescent R
None of the
578 #NAME? Minor oadolescent Adult above Adult R
None of the
579 #NAME? Adult Child workmen above Child R
580 #NAME? Salary wages Mobadla All of the above wages R
According to the definition of
"Week" under the
Minimum wage Act, it is a
period of 7 days beginning at
581 midnight on______ Sunday Monday Friday Saturday Monday R

The power of inspectors is


discussed under Section-----------
582 of the Factories Act, 1948. 9 10 11 12 9R
The responsibility for
maintenance of employee
health and safety is concerned
583 with -------- Employee Employer Government All of the above All of the above R

Ensuring the safety, health and Workman


welfare of the employees is the Factories Act, Industrial Compensation Minimum Wages Factories Act,
584 primary purpose of the ------- 1948 Dispute Act Act Act 1948 R
q_id q_description a b c d ans q_level
A person who has ultimate
control over the affairs of the
factory under Factories Act, None of the
585 1948 is called as ---- Manager Chairman Occupier above Occupier R
Leave with wages is allowed for
employees if they work for
586 _____days in a month 28 20 30 31 20 R
An adult worker can work up to
__ hrs in a day as per factories
587 Act, 1948. 9 8 12 16 9R
Section 22 and 23 of the Work on near
industrial dispute Act says about Fencing of Facing of machinery in strikes and lock- strikes and lock-
588 --------- machineries machineries motion out out R

The Section 20 of the Factories Latrines and


589 act discusses about--------- Urinals Drinking water Spittoons Lighting Spittoons R

Under Minimum Wages Act an


Adult means a Person who has
590 completed a age of -------- years 18 15 16 19 18 R

The employment of young


person on dangerous machines
shall be prohibited by Workmen None of the
591 .................. the Act. Industrial dispute Compensation Factory above Factory R

To close down a factory. the


occupier has to give ________
592 days notice to the authoritie 30 60 90 15 60 R

Under the Factories Act, white


washing of the factory building
should be carried out in every
593 _________ months 12 24 26 14 14 R
good
unsafe act of concentration unsafe act of
594 Accident may occur due to fire drill worker on the work All of the above worker R

.Controlling function includes


the following processes.

1. Analyzing the actual


performance

2 Finding out the reasons for


discrepancies

3 Evaluating the performance

4 Establishing the standards of


work performance.

The correct sequence in which


these processes are usually
595 carried out is- 1,2,3,4 1,4,2,3 4,1,3,2 1,4,3,2 4,1,3,2 R
q_id q_description a b c d ans q_level
Which one of the following
statement is correct-

1 Planning and controlling are


one and the same.

2 Controlling is a part of the


planning process.

3 Controlling is a substitute for


planning

4 A control process is
meaningless without preset
596 standards 2 3 1 4 4R

Which basic function of


management includes setting
standards such as production of
engine piston with desired
quality standards-

a. Planning b. Controlling. C.
597 Directing d. All above Planning Controlling Directing All above Controlling R
checking to see checking to see
how actual how actual
Which specific activities listed giving each developing performance performance
below are part of the controlling subordinates a recruiting skilled rules and compares with compares with
598 function- specific task employees regulations standards. standards. R
Directing function of
management implies-

1.Planning 2. Staffing 3.
599 Leadership. 4. Motivation 1&2 3&4 2&4 2,3&4 3&4 R
Consider the following basic
steps involved in the process of
controlling-

1. Identifying the strategic


control points.

2. Establishment of standards

3. Measuring performance
against standards

4. Correcting deviations from


the standards

Arrange it in order in which it is


600 carried out. 1,4,2,3 1,2,3,4 2,1,3,4 2,3,1,4 2,1,3,4 R

Establishment of standards ,
comparing actual results with
standards and taking corrective
601 action are the steps in- Planning Controlling Directing Organizing Controlling R
q_id q_description a b c d ans q_level
Which of the following
management functions are Organization Planning and Directing and Planning and Directing and
602 closely related- and staffing Controlling Controlling Staffing. Controlling R
which of the following would be Setting Setting
included in the controlling Setting Explaining performance Giving performance
603 function corporate goals. routines standards assignment standards R
604 #NAME? Leadership Authority Directing Responsibility Directing R
Top level . Middle level
605 #NAME? Manager manager Supervisor HR Manager Supervisor R
Making Making
decisions, giving bringing decisions, giving
orders and Controlling the simplicity in Improving the orders and
Directing is a continuous task of providing process and cost accomplishing efficiency of providing
606 __________ leadership of product set goal group only leadership R

In order to achieve the desired


results , the effort should be in
proper direction, this is ensured
by the following function of
management –

1.Directing 2.. Coordinating 3.


607 Forecasting 4. Controlling 1&4 2&3 2&4 1&3 1&4 R
get desired get desired
fulfill the results as per set results as per set
Order issued by Supervisor must requirements of standard and standard and
have clarity and completeness achieve set goal vision and avoid material increase in increase in
608 to- of firm mission of firm waste and profit productivity productivity R

Issuing instructions to
subordinates are necessary to-

1.achieve desired set of


standards

2.increase productivity

3.make efficient use of machine


and equipment.

4.to maintain discipline in only


609 one section. 1,2,4 2,3,4 1,3,4 1,2,3 1,2,3 R
get clarity in
Supervisors should issue the understand the to get the idea get clarity in performance
order with no ambiguity and order by of volume of help in setting performance and and achieve
610 with completeness to- average worker work to be done. the standards achieve target target R
showing and
illustrating
different stages
of work demonstrating showing
Supervisor can bring clarity in gradually one at use of tools and finished job to
611 order and in performance by- a time. machines worker all above. all above. R
Establish standards and
evaluation of performance is the
612 parameters of- Planning Controlling Directing Management Controlling R
q_id q_description a b c d ans q_level

Directing is not concerned with forecasting and forecasting and


613 the following function- communication supervising leadership management management R
Ensuring that everything is
carried out according to plan is
614 the part of the process- Planning Staffing Organizing Coordinating Planning R
lack of clarity lack of clarity
Some times subordinates were and and
found confused about their change in completeness in lack of completeness in
work, this mainly happens due working place order issued by confidence and order issued by
615 to – and machine supervisor knowledge physically not fit. supervisor R

Prateek is working in
multinational company in
Mumbai. When he was new he
does not know the rules ,
regulations and Quality policy of
company. He was poor in some
technical and generic skill. He
was lacking in confidence and
communication. But his
supervisor Mr. Atul constantly
encourages him and motivates
to work. He demonstrates the
work and direct him to do
individually. Now Prateek is a
skilled employee and working in
the direction and leadership of
Mr. Atul. Identify the function of
616 managem Coordination Directing. Leadership Communication Directing. R
The rate of minimum wage is
fixed with respect to Consumer Price Cost of Living None of A Both of A & Cost of Living
617 ................................. Index allowance & B B allowance R

Ambiguous and incomplete


order issued by supervisor
results in

1 Poor communication

2 Incapability of supervisor to
get work done.

3 Loss of time, money and


energy

618 4 Higher idle time of employees 1&4 2&3 3&4 2&4 3&4 R
q_id q_description a b c d ans q_level
Employees who are more
concerned about their work may
loss their interest and
enthusiasm towards work
because of

1 Ambiguous order issued by


supervisor

2 Feasibility of order is not


possible

3 There is no clarity and


completeness in order

4 Lack of motivation from


619 supervisor 1&2 2,3&4 1,2,3 & 4 1,3&4 1,2,3 & 4 R

Not feasible and Supervisor None of the Not feasible and


620 #NAME? ambiguous order correct decision Quality Policy above ambiguous order R
Order with Order with
clarity, clarity,
To complete the work without completeness completeness
any problem and in time Conducive Knowledge and and having Good salary and having
621 employees mainly needs- environment skill feasibility package feasibility R
Proper instructions issued by
supervisor to his subordinates Maintain quality Completeness of Reduce heavy
622 result in- standards work in time rejection All above All above R

While issuing order supervisor


shall take care of-

1 present situation of his section

2 order must be issued loudly


and in hard words to get work
done.

3. provide only necessary


information

4. checking the desired impact


623 of order or repeat it. 1&2 2&3 3&4 4&1 3&4 R
Showing
Supervisor can reduce the sympathy and Allowing him to
anxiety of employee which empathy Helping in his Personal take leave to get Personal
624 affects on his performance by- towards him. work counseling refresh counseling R
advise the advise the
troubled troubled
Personal counseling is the teach and employee to employee to
technique by which supervisor influence the trained the reduce his Come closer to reduce his
625 can- employees employees anxieties employee anxieties R
q_id q_description a b c d ans q_level

Following are the features of the


perfect order issued by
supervisor-

1 Clarity and completeness

2 Feasibility and timely bounded

3 Consideration of worker
choice and interest

4 Incomplete orders from higher


626 authority 1&3 1&2 2&4 3&4 1&2 R

Mr. Vijay is working in


renowned company as worker.
He is a sincere & obedient
employee. But from last few
days his behavior is changed.
Most of the time he gets
annoyed and behave erratically.
He lacks his interest in work
thus his performance also get
reduced and more rejection
takes place. Mr. Atul is a
supervisor in his section, noticed
the change in behavior of Mr.
Vijay. He take him in confidence
and advise. So that Mr. Vijay
feels relax and again he Personal Personal Personal Personal Personal
627 concentrates on his work problem solving counseling controlling Directing counseling R

Identify the step of controlling


process applicable in following
case-

In a company a manager is
trying to find out the deviation
between the actual number of
parts produced and the desired
number. He already knows
about the standards as the comparing comparing
company has assigned him a actual and actual and
definite quantity of parts to be taking corrective analyzing standard standard
628 produced action deviation performance setting standard performance R
q_id q_description a b c d ans q_level

Mr Rajesh wants to set standard


to be achieved in both
qualitative and quantitative in
his section. He wants to judge
the motivation, skill level and
satisfaction of the subordinates.
All these things will require
qualitative standards while on
other hand he has to set
quantitative standards for the
number of units produced.
Identify the step of controlling analyzing controlling
629 process applicable in this case. Setting standard standard standard all above Setting standard R

Sachin is working in tool


manufacturing company and
have been assigned the job of
judging the output of
production in a neutral and
reliable way. He is applying
different techniques for
achieving this aim. He is also
keeping the units of
measurement same to that of
the units of set standard. Measurement of Measurement of
Identify the step of controlling actual Taking corrective actual
630 process applicable in this case. Setting standard performance Analyzing facts. action performance R

find odd thing out with respect provide gravience provide


to type of communication feedback to participative redressal feedback to
631 (upward/downward) open door policy subordinates techniues procedure subordinates R
Reduces
It gives It provide chances of
Advantages of written evidences about permonant misinterpretato
632 communication are event record for future n All of the above All of the above R
_____________ requires
633 intuition and good judgment Planning Decision making Communication Controlling Decision making R

Supervisor has to advise


troubled employee to improve
his performance. Which
function of management he is Personal Personal
634 performing- Motivation counseling communication controlling counseling R
he lost his
Personal Counseling is a very interest in job he is facing inferiority
effective tool for troubled and gives poor personal complex is
635 employee when- performance problem developed all above all above R
Personal Personal
636 #NAME? Controlling Strict monitoring counseling Discipline counseling R
q_id q_description a b c d ans q_level
Supervisor can counsel his
employee by-

1. sharing worker feelings


2.understand his problem 3.
giving him extra facility. 4.
637 changing his job position 1&2 2&3 3&4 1&4 1&2 R
Workmen Industrial
Which of the following law is a Minimum Compensation Factories Act Industrial Disputes Act
638 relating to Industrial Relations? Wages Act 1948 Act 1923 1948 Disputes Act 1947 1947 R

The Factory act is applicable to


the premises wherein ........ or
more workers are employed
639 without the use of power. 5 10 15 20 20 R

Which of the following


Schedules of Industrial Disputes
Act 1947 indicates "The
matters within the jurisdiction The First The Second The Fifth The Third The Second
640 of Labour courts"? Schedule Schedule Schedule Schedule Schedule R

Lay off indicates the temporary Non Relief to an Relief to an


inability of an employer to avail availability/short employee from employee from
the services of the employee age of material, Accumulation of Breakdown of his monotonous his monotonous
641 due to following reasons except: fuel or power excess stocks machinery job job R
……………….is the
temporary removal or
suspension of the employee
from his job during period of Discharge or
642 emergency. Transfer Lay off Dismissal all of the above Lay off R

Effectively
communicate
the rules and
policies to all
employees and
the penalties to Separating or Give rewards and Separating or
be inflicted for Positively removing the recognition to removing the
Following are the methods to breaking the motivate the employee from disciplined employee from
643 improve discipline except: rules employees. the pay roll employees the pay roll R

Encourage Effectively Help employees


Discipline is necessary in all employees to realize or attain to learn the Wealth creation Wealth creation
efficient organizations for behave sensibly the objectives of requirement of and expansion of and expansion
644 following factors except at work. the organization their job plant of plant R
q_id q_description a b c d ans q_level

Decision related to policy matter


taken at higher level of
management after careful
analysis and evaluation of
various alternatives like capital
expenditure, decision related to
pricing, expansion and change in Non
product line etc. are the type of Programmed Programmed Strategic
645 following type of decision; Decision Decision Major Decision Strategic Decision Decision R

Following are the general steps


of which management activity

Step 1: Defining the problem

Step 2: Searching for alternative


course of action

Step 3: Evaluating the


alternatives Decision making Directing Decision making
& Problem Planning & & None of the & Problem
646 Step 4: Selecting one alternative solving organizing controlling above solving R

Following statements related


with Decision making are valid
and correct except:

1. A Decision is a course of
action or inaction selected to
meet the requirements of
solution.

2. Decision making is an
intellectual activity, because it
calls for both judgment and
imagination to select one from
many alternatives.

3. A Decision is in act of choice


wherein a manger forms a
conclusion about what must be
done under a given situation.
1,3 & 4 are All of the above Only 4 is All of the above Only 4 is
4. Decision making involves only incorrect are incorrect incorrect are correct incorrect
647 one alternative. statements statements statement statements statement R

A……………………â€
¦is a conclusion of a process by
which one chooses between two
or more available alternative
courses of action for the
648 purpose of attaining goals. . Organizing Decision Making Controlling Designing Decision Making R
q_id q_description a b c d ans q_level

Read the following statements


and identify the correct option
for characteristics suited to the
statements:

1. It is the knacks of getting


other people to follow you and
to do willingly the things you
want them to do.

2. It means to inspire confidence


& trust so that there is
maximum cooperation from the
employees within the control of
manager.

3. It is the ability to persuade Responsibility


others to seek defined Leadership Quality of of Top level None of the Leadership
649 objectives enthusiastically. Qualities Supervisors Management above Qualities R

Following types of information is Vertically Vertically None of the


650 passes through the foreman. Upward Downward Both a & b above Both a & b R
A…………………..is
the person who actually gives
practical shape to the policies of
the enterprise with the help of Foreman/Supervi First Link Foreman/Supervi
651 workmen sor Gang Manager Manager Speed Manager sor R

____________________is a vital
link or mediator between First Link
652 management & worker. Supervisor Gang Manager Manager Speed Manager Supervisor R
A
…………………….is
a generally designated by
supervisor (in most of the
industries) is a person in charge
of and coordinator of, the
activities of the group of
workers engaged in a one type First Line
653 of task. Manager Foreman Time Keeper Gang Manager Foreman R

In case of piecework, due to non


availability of fixed minimum
piece rate, the employer has to
pay ............................. to the Minimum time Lumpsum Minimum time
654 employee. Negotiated Rate Over time rate rate amount rate R
Detector or Detector or
Sensor, Sensor,
Assessor, Sensor, Communication Assessor,
Effector and Actuators, Transducer, Network, Effector and
Every control system has at least Communication Control Unit, Transformer, Decoder, Communication
655 four elements, viz. : Network. Sender, Receiver Control Unit Encoder, Receiver Network. R
q_id q_description a b c d ans q_level
Management audit is a
technique to keep a check on Management of Management of
656 the performance of: Company the company Shareholders Customers the company R

Forward as well Forward as well


Controlling function of an Backward as backward None of the as backward
657 organization is; Forward looking looking looking above looking R
Accomplishes
An efficient control system helps organizational Boosts Judges accuracy
658 to: objectives employee morale of standards All of the above All of the above R
training of assigning of
employees if the additional
Following are the corrective production workers and Fire the worker Fire the worker
actions might involve in Control target could not equipment to permission for who failed to who failed to
659 Process by Management except: be met the project overtime work achieve target achieve target R

……is an important principle


of management control based
on the belief that an attempt

to control everything results in Management by Management by Participative Critical Path Management by


660 controlling nothing. Objectives Exception Management Method Exception R

“A good control system


ensures that employees know
well in advance what they are
expected to do and what are the
standards of performance on
the basis of which they will be
appraised.†This statement Improving Accomplish Improving
focus on which importance Employee Judging accuracy organizational Making efficient Employee
661 aspect of Controlling: Motivation of standards goals use of resources Motivation R

The individual
managers and Leadership The need for Leadership
Control must be tailored to Plans and their & efficiency & &
662 following factors except; positions responsibilities Motivation effectiveness Motivation R
There are following types of Concurrent Feedback Advanced
663 control except; Pre Control Control Control Advanced Control Control R

The advanced and quantitative


technique used for managerial Operational
664 control is…………. PERT Budget Audit BEA PERT R

The traditional device which is


widely used for managerial Break Even
665 control is _________________ Budget Analysis Statistical Data All of the above All of the above R
Control that takes place before
work is performed is known Concurrent Feedback
666 as…………… Pre Control Control Control Advanced Control Pre Control R
q_id q_description a b c d ans q_level

“One of the most frustrating


situations manager can find
themselves in is knowing that
something is going wrong in
their
company/agency/department
and not knowing exactly where
the responsibility for the trouble
liesâ€. This type of problem is
relates and responsible with
which of the management
667 function: Planning Controlling Organizing Coordinating Controlling R

The following list is some of the Motivate the Motivate the


common mistakes supervisors Improper subordinates for subordinates for
have made while trying to Unclear Supervise too selection of active active
668 delegate except: Delegation closely subordinates involvement involvement R

Effective supervisors getting out


and understanding the day-to-
day operation firsthand. He
knowing his people as
individuals and being known by
them. Real involvement on the
part of the supervisor reaps two
advantages. First, it will provide
his with knowledge about his
section that is unobtainable any
other way. Secondly, frequent
interaction with people
promotes what managerial
experts call a “therapeutic Give a chance
climateâ€--the supervisor to subordinate
demonstrates concern for the To open up for for To provide
669 workers’ daily performance, To get involved communication development feedback To get involved R

Any control system has four


important elements. Which
element helps in comparing the
actual results with the standard Communication
670 or expected results? A detector An assessor An effector network An assessor R

The day-to-day activities of an Management Operational None of the Operational


671 organization are controlled by: Control System Control System Both (a) and (b) above Control System R

By what process do managers


influence other members of an
organization to implement Management Management
672 organization’s strategies? Motivation Training Control Leading Control R
q_id q_description a b c d ans q_level
Defective
process and
physical
Newly condition of Newly
Following are not the causes of purchased Obsolete physicalequipm Defective purchased
673 deviation in controlling process ? machinery Machinery ents Machinery machinery R

Leadership is a function of all Product or Product or


674 the following factors except; Work group Service Leader Situation Service R
When management pays
attention to more important
areas and when day to day
routine problems are looked
after by lower level Management by Management by Participative Critical Path Management by
675 management, it is known as; Objectives Exception Management Method Exception R

In the process of controlling


management certain steps are
normally taken which includes;

1. analyze the actual


performance

2. finding out the reasons for


discrepancies

3. evaluating the performance

4. establishing the standards of


work performance

The correct sequence in which


676 these steps are usually taken is: . 4,1,2,3 1,4,2,3 1,4,3,2 4,1,3,2 4,1,3,2 R
Which of the following is the
origin of any motivated
677 behaviour? Need Drives Goals Wants Need R

The higher quality of managers


and their subordinates the less Preventive
678 the need for.............. Direct control. control Tactical control Strategic control. Direct control. R
No as there is no No as finance
production No as Banking sector has
Can banking be treated as an Yes as a public Activity in comes under different Yes as a public
679 industry? utility service banking finance ministry regulator utility service R
The General Manager’s
meeting was most likely a result
of the following management
680 function: Organizing Planning Decision-Making Controlling Decision-Making R

Leadership can _______


subordinates to help the
681 organization achieve its goals. Motivate Communicate Direct All of the above All of the above R
q_id q_description a b c d ans q_level

Which type of decision making is


carried out by lower level
management and deals with Top level Operational Administrative Mid-level Operational
682 specific day-to-day processes? decision making decision making decision making decision making decision making R
The process by which a sender
transmits content is known
683 as…………. Encoding Decoding Feedback Receiver Encoding R
According to Abraham Maslow,
the most elevated / higher type
684 of need is _____. Self-actualization Physiological Esteem Safety Self-actualization R

It is interesting and inspiring to


know about N. R. Narayan A leader
Murthy, Ex-Chairman of Infosys, maintains
an IT legend, institution builder, personal
a leader par excellence and relations and
embodiment of directing helps followers
abilities. He started his career as A leader not in fulfilling their
head of the computer centre at only commits his needs. He
IIM, Ahmadabad. He started followers to provides
Infosys, a small software organizational needed
company along with his friends goals but also confidence,
in 1981 and turned it into a Managers are pools needed support and
global IT company by 2002. He important but resources, encouragement
was the chief mentor, CEO of leaders are vital guides and and thereby
the company for two decades. for lasting motivates creates
During that time he took the organizational subordinates to congenial work
685 company to unimaginable success. reach the goals. environment. All of the above All of the above R

Displaying on
the notice board
or in the Firing an Firing an
Congratulating company news Installing award employee for employee for
Some examples of employee the employee letter about the or certificate giving giving
recognition are as below except for good achievement of for best suggestions for suggestions for
686 one: performance employee. performance. improvement improvement R
q_id q_description a b c d ans q_level

HCL Technologies has


formulated a rather innovative
approach to management,
where employees come before
customers. Every employee
ranks their boss, their boss’s
boss, and at least three other
company managers on a 1-to-5
scale. Then the results are
posted online for everyone to
see. This company realizes that
satisfied and secure employees
can best focus on customer
success. HCL has formed new
strategic alliances, and is
embarking on a rather Leadership Motivation Directing Leadership
innovative approach to shared & Team & & Motivation & Team
687 risk with customers. Work Controlling Controlling & Organizing Work R

According to Harold Koontz and influencing


Heinz Weihrich “Leadership people so that influencing
is the art or process of they will strive people towards
___________â€. This is defined willingly and the achievement None of the
688 by: enthusiastically of group goals A & B both above A & B both R

Motivation refers to the way in


which urges, drives, desires,
aspirations, strivings or needs
direct, control and explain the
behaviour of human beings. This
689 is defined by: William G. Scout Mc Farland Dubin Fred Luthans Mc Farland R

a process of a process of
stimulating a process of stimulating
people to action a process of setting goals for people to action
According to William G. Scout, to accomplish directing people workers to None of the to accomplish
690 Motivation means ______ desired goals to action action above desired goals R
q_id q_description a b c d ans q_level

Following are certain statements


about a good leader. Rectify the
statement which is found to be
incorrect.

(a) He is empathetic and listens


to others.

(b) He is competent thus, does


everything alone.

(c) He has to be very good


looking else people will not like
him.

(d) He likes to generate team a & d a, b & c b & c b & c


spirit and works with the people – – – all the above - –
691 as a team. Incorrect Incorrect Incorrect Incorrect Incorrect R

Identify the following type of


communication on the basis of
channel, direction and mode of
communication. “A typist
informs his fellow typist during Formal, Informal, Informal, Informal,
the lunch-break about the rude Downward, Formal, Upward, Horizontal, Horizontal, Horizontal,
692 behavior of her supervisor.†Verbal Verbal Verbal Verbal Verbal R

Identify the following type of


communication on the basis of
channel, direction and mode of
communication. “The sales
assistants discussing with his Formal, Informal, Informal, Informal,
friend regarding customers’ Downward, Formal, Upward, Horizontal, Horizontal, Horizontal,
693 behaviour.†Verbal Verbal Verbal Verbal Verbal R

Identify the following type of


communication on the basis of
channel, direction and mode of
communication. “The
supervisor sending an
explanation to the General
Manager stating the Formal, Informal,
performance of his Downward, Formal, Upward, Horizontal, Informal, Formal, Upward,
694 department.†Verbal Verbal Verbal Horizontal Verbal R

Identify the following type of


communication on the basis of
channel, direction and mode of
communication. “The
General Manager seeking
explanation from a supervisor Formal, Informal, Informal, Formal,
for poor performance in his Downward, Formal, Upward, Horizontal, Horizontal, Downward,
695 department.†Verbal Verbal Verbal Downward Verbal R
q_id q_description a b c d ans q_level
The control process is based on disciplinary Misleading
696 _____________. Clear standards action standards All of the above Clear standards R
to respond
quickly to
customer
requests by
giving giving giving authority
employees the employees the and
697 Empowerment means_____ authority responsibility responsibility All of the above All of the above R
has the has the
leadership style leadership style
most most
makes appropriate to appropriate to
managerial works with the situation the situation
decisions managers and and the and the
The most effective leader is one without employees to employee none of the employee
698 who: consulting others make decisions involved above involved R
Coordinating people and human
resources to accomplish
organizational goals is the
699 process of: planning. directing. management leadership leadership R

Principal of Taylor and Fayol are


mutually complementary. One
believed that management
should not close its ears to
constructive suggestion made
by the employees, while the
other suggested that a good
company should have an
employee suggestion system,
whereby suggestions which
result in substantial time or cost
reduction should be rewarded.
Identify and explain the
principles of Taylor and Fayol
700 referred in the above paragraph. Cooperation Team Work Initiative All of the above All of the above R

Which of these statements best


describes the concept of Rewards are Punishment and Punishment Punishment and
reinforcement (strengthening or negative reward are both cannot be Punishment can reward are both
701 forced) ? reinforcements. reinforcements. reinforcements never be fair reinforcements. R
Variety of Variety of
Compromise approaches to approaches to
Which of the following is an & find possible find possible
advantage of group decisions bargaining Quick decision Time required problem problem
702 making happens making is more solutions solutions R
Supervisors have the tendency
to spend most of their time on
703 this function: Directing Controlling Planning Staffing Controlling R

The upper limit of employees or


subordinates a supervisor can Span of Span of dSpan of
704 effectively manage is called: Span of control manpower organization functions Span of control R
q_id q_description a b c d ans q_level
Ask for Use the same Ask for
Compromise on performance Use positive methods of performance
Which of the following will help poor and set reinforcement, reinforcement and set
705 motivate employees? performance standards and generalize it for everyone standards R
Attitude,
Which of the following three Attitude, Attitude, interests and Attitude,
factors affects an employee’s interests and interests and working Attitude, needs interests and
706 motivation? needs salary conditions and salary needs R
Make the
disciplinary
While taking disciplinary action, Allow employee process as Enforce policies Enforce policies
you Argue with the to speak for the formal as and rules with and rules with
707 should………………… employee others involved possible consistency consistency R
The following is (are) the Authority and Guidance and Constraint and
708 element(s) of control knowledge direction restraint All of the above All of the above R
______ is a process of
709 influencing people. Motivation Leadership Delegation Controlling Motivation R
The old control technique(s)
which were used through years Break-even Budgetary
710 is (are) Unity of policies analysis control All of the above All of the above R
Communication barrier(s) in the
international environment is Loss by Loss by poor
711 (are) transmission retention Poor listening All of the above All of the above R
The external factor(s) that limit Economic
712 control is (are) govt. policies Market changes changes All of the above All of the above R
measuring measuring
Which of the following would be results against results against
included in the “controlling corporate explaining setting giving corporate
713 function� objectives routines standards assignments objectives R
714 Empowerment is related to: planning organizing directng controlling directng R

715 Motivation is related to: planning controlling leading tactical decisions leading R
Supervisory management planning and directing and planning and organizing and directing and
716 spends most of his/her time: controlling. controlling organizing controlling controlling R
Guiding and supervising the
efforts of subordinates towards
the attainment of the
organizational goals describes
717 the function of : planning organizing directing controlling directing R

providing
Directing function of leadership and
management embraces issuing orders to supervising motivation to
718 activities of : subordinates subordinates subordinates all of these all of these R

fostering in-
disciplines boosting the decreasing the boosting the
Adequate motivation of among the morale of the productivity of morale of the
719 employees results in: subordinates subordinates subordinates all of these subordinates R

Establishing standards,
comparing actual results with
standards and taking corrective
actions are the steps included in
720 the process of : planning controlling directing organizing controlling R
q_id q_description a b c d ans q_level
The last function in the
sequence, which culminates in
the attainment of organization
721 objectives is: organizing coordinating controlling planning controlling R

In comparison to top level


managers, a first -line supervisor direction of long range direction of
722 will spend more time in : subordinates policy making public relations planning subordinates R
Which level of management
would be most involved in the
function of directing and
723 controlling? top middle lower all of these lower R
Create
Create confusion Avoid confusion problems to Increase work Avoid confusion
724 Elaborating decisions can ____ among workers among workers workers load of workers among workers R
The decision making for
controlling of any process has
several characteristics. Which of it cannot be it cannot be
the following wing is NOT it occurs in it occurs over learned in the learned in the
725 typically included? it is goal oriented sequential chains time classroom classroom R
The decision making process is
conducted in three different
ways .Which is NOT a typically based on by a problem
726 method? intuitively judgment by fate solving process. by fate R
The decision making for the
purpose of controlling is made discovery of analysis of
727 up of : diagnosis alternatives alternatives all of these all of these R
Following are the ways to Write on notice
728 elaborate decisions____ board In written format In meetings All of the above All of the above R

when adequate
when the level time is available
Creative behavior is made more when it is of stress is for considering
729 likely: rewarded appropriate a problem All of these All of these R

Participation of groups while


decision making and elaborating
decisions is helpful in minimizing
deviations but one disadvantage
of group participation in too much time knowledge motivation of too much time
730 decision making is ____ required available the members effect on morale required R

Top management decision more more less uncertainly more


making for the purpose of uncertainty and uncertainly and and greater less uncertainly uncertainly and
controlling is distinctively less reliance on greater reliance reliance on and less reliance greater reliance
731 characterized by: judgment on judgment judgment on judgment on judgment R
place decision place decision
making at the making at the
highest level it avoid authority and highest level it
Guidelines for establishing keep the can be duplication in responsibility can be
vertical layers include all but number of levels efficiently the chain of should be clearly efficiently
732 which one of the following: to a minimum handled command defined. handled R
A supervisor is most likely to be
able to directly affect an personal attitudes and
733 employees: task assignments work habits aspirations values task assignments R
q_id q_description a b c d ans q_level

to discuss way in
to identify to identify which to identify
Which is not goal of to uncover psychological candidate for performance can psychological
734 performance appraisal is : training needs problems promotion be improved problems R
Traditional approach to
appraisal, now-a-days, have
increasingly emphasized the employee employee employee employee
735 evaluation of: characteristics performance relations none of these performance R
The traditional method of
appraisal whereby the rate lists
the employees according to forced
their level of performance is personal critical incident distributing None of the personal
736 called the: observation method method above observation R

proving
adequate
Directing functions of communicating leadership and
management embraces issuing of orders with motivation to
737 activities of : to subordinates subordinates subordinates d. all of these d. all of these R
The direction process has
several characteristics. Which of it cannot be it cannot be
the following is not typically it occurs in it occurs over learned in the learned in the
738 included? it is goal oriented sequential chains time classroom classroom R

In comparison to top level


manager, a first-line supervisor direction of Long-range direction of
739 will spend more time in : subordinates policy making public relations planning subordinates R

operations are operations are operations are operations are operations are
complex and simple and simple and complex and complex and
Technical skill of a supervisor organizational organizational organizational organizational organizational
740 will be most needed where: level is low level is low level is high level is high. level is low R

providing measuring measuring


Execution involves all of the providing initiating support performance performance
741 following steps except: direction operations resources against the plan against the plan R
The element that is a linking
process of managerial functions
742 is : planning controlling communicating representing communicating R
Successful communication undesired
743 involves the occurrence of a : desire change change no change none of these desire change R
sender-
sender-message- transmission- message- sender-message-
The proper sequence of transmission- message-sender- message- transmission- transmission-
elements in the expanded recipient- signal-receiver- decode- encode-receiver- recipient-
744 communication model is : meaning decode meaning decode meaning R

there is not
leadership and relationship
The relationship between leadership is a management between management is a leadership is a
leadership and management is subset of are synonymous leadership and subset of subset of
745 most accurately stated as: management terms management leadership management R
q_id q_description a b c d ans q_level
The manager who motivates
people by explicitly or implicitly
threatening punishment of
some kind for non-cooperation positive negative centralised decentralized negative
746 is using: leadership leadership leadership leadership leadership R
Needs hierarchy theory of Abraham David Mc Abraham
747 motivation was given by___ Maslow Clelland Kurt Lewin Herzberg Maslow R

What in your opinion would be


the most powerful personal
objective of a Noble Prize
winning chemist working in the
research department of a pride of pride of
748 medical concern? money status creativity none of these creativity R

Managerial control typically remove remove


consists of three steps. Which take corrective evaluate unnecessary measure unnecessary
749 one does NOT belong? action progress obstacles performance obstacles R

measure set standards, measure set standards,


set standards, performance, measure performance, measure
The proper sequence of the take corrective set standards, performance, take corrective performance,
three steps in the traditional action, measure take corrective take corrective actions, set take corrective
750 control process is : performance actions actions standards actions R

Control systems typically focus quality of the resources employee quality of quality of
751 on all except... product consumed performance planning process planning process R
Several means are available for
the determination of
752 performance: observations reports statistical data all of these all of these R
For best management, objective- objective-
753 controlling should be profit-oriented cost-oriented oriented Man-oriented. oriented R
In controlling ,a common means
for determining performance is personal
754 by means of: reports objectives standards key cases reports R
The control function of budgetary
755 management embraces: cost control financial control control all of these all of these R

Several types of control systems


rely on quantitative data in their
measurement process. Which production
756 type does NOT? social control financial control control quality control social control R
The area having to do with
identifying personal
characteristics and situational
factors leading to managerial
757 success is that of: communication motivation leadership development leadership R

When management pays


attention to more important
areas and when day-to -day
routine problems are looked
after by lower-level of Management By Management of Unity of Critical Path Management of
758 management ,this is known as: Objectives (MBO) Exception (MBE) Command Method (CPM) Exception (MBE) R

Effective communication information information and information and


759 requires: a sender a receiver and sender understanding understanding R
q_id q_description a b c d ans q_level

One of the sign of effective non- written oral


760 verbal communication is: acceptance presentation presentation body language body language R
The best analogy of
communication in an
organization with respect to . circulatory respiratory
761 human body is: system nervous system system digestive system nervous system R

Positive motivation makes


people willing to do their work
in the best way they can and None of the
762 improve their ________. Skills Performance Both (A) and (B) above Both (A) and (B) R
Needs to be Important
Following are disadvantages of understood by Can be written documents can Can be written
763 written communications except Expensive receiver casually be leacked casually R
Effective communication at free flow of
directing level can be in the ideas and complaints and
764 form of informaton suggessions graviences All of the above All of the above R
which of the following is not harmony of unity of
765 principle of directing objectives command organizing follow up organizing R

………………..are made
under different conditions to
determine the behaviour of the
system containing the problem
based on which decisions could
be taken for doing appropriate
766 control action Evaluations Observations Hypothesis Results Observations R

Abraham Maslow, a well-known


Psychologist in a classic paper
published in 1943, outlined the
elements of an overall theory of
motivation. His theory was
based on human needs. He felt
that within every human being,
there exists a hierarchy of five
needs. Figure shows
Maslow’s Need Hierarchy
Theory of Motivation. Answer
the questions related to
Motivation Theory respective to
the diagram.

Hunger, thirst, shelter, sleep are Basic Basic


some examples of most basic in Physiological Affiliation/Belon Safety/Security Physiological
767 the hierarchy and corresponds t Needs ging Needs Needs Esteem Needs Needs R
q_id q_description a b c d ans q_level

Abraham Maslow, a well-known


Psychologist in a classic paper
published in 1943, outlined the
elements of an overall theory of
motivation. His theory was
based on human needs. He felt
that within every human being,
there exists a hierarchy of five
needs. Figure shows
Maslow’s Need Hierarchy
Theory of Motivation. Answer
the questions related to
Motivation Theory respective to
the diagram.

According to Maslow, Affection,


sense of belongingness, Basic
acceptance and friendship lies in Physiological Affiliation/Belon Safety/Security Affiliation/Belon
768 which category: Needs ging Needs Needs Esteem Needs ging Needs R

Abraham Maslow, a well-known


Psychologist in a classic paper
published in 1943, outlined the
elements of an overall theory of
motivation. His theory was
based on human needs. He felt
that within every human being,
there exists a hierarchy of five
needs. Figure shows
Maslow’s Need Hierarchy
Theory of Motivation. Answer
the questions related to
Motivation Theory respective to
the diagram.

Growth, self-fulfillment and


achievement of goals, these Self
types of needs are lies in which Safety/Security Affiliation/Belon Self Actualization Actualization
769 category: Needs Esteem Needs ging Needs Needs Needs R

A good decision is dependent


upon recognition of the right None of the
770 ............................ problem idea interaction above problem R

To improve the
Following are the main purposes To hide the understanding of To hide the
771 of communication except: To share ideas To motivate information a certain event information R
q_id q_description a b c d ans q_level

"What a man can be, he


must be. this is a need, which is
paramount in a very small
percentage of people, those
who have reached high on the
ladder of success in life and
have nothing further to gain
from the material values of life.
This generally results in a
change in the life cycle of the
individuals." Through the
above paragraph, Abraham Esteem or Self Affiliation or Self
Maslow discuss the following Recognition Actualization Safety or Acceptance Actualization
772 type of Need Needs Needs Security Needs Needs Needs R

A..............................is a number
of persons who communicate
with one another over a span of
time, and which is small enough
so that each person is able to
communicate with all the
others, not at second hand
through other people, but face None of the
773 to face. Group Organization Team above Group R

................................is an
element of managerial tasks and
involves the measurement and
correction of the performance
of subordinates to make sure
that the objective of the
enterprise and the plans devised
to attain them, are
accomplished efficiently and
774 economically. Directing Controlling Motivating Planning Controlling R

which correct which correct which does not which correct


The best kind of managerial deviations from deviations from correct the deviations from
controls are plans before plans after tehy deviations from None of the plans before
775 those........................... they occur occur plans may occur above they occur R
Some Common aspect(s) of Cost &
776 standard(s) listed below: Quantity Quality Time All of the above All of the above R
q_id q_description a b c d ans q_level

"Managers should insist


on checking personally before
the work is permitted to
proceed. it is for the purpose of
seeing how far the goal or
objective is being realized, how
far the standards are being
followed."

The above paragraph


mentioned the following step in Establishment of Taking Measurement None of the Measurement of
777 control process: Standards Corrective action of Performance above Performance R
Excessive
778 Effective control cannot tolerate Needless delays Excuses Expectation All of the above All of the above R

"A Manager is the


principal medium of
communication in any
enterprise. He should give
orders and instructions to his
subordinates and supervise
them to ensure that their
performance is according to
plan."

The above mentioned statement


elaborates which type of
779 Management function? Coordinating Controlling Organizing Directing Directing R

In respect of Agreements which


are directed at achieving
obedience, application, energy
and outward marks of respect,
clearness in rules, good
supervision will
ensure....................................in
780 an enterprise. Authority Remuneration Stability Discipline Discipline R
Which

part of the management process


includes measuring results,
comparing results to

expectations, and taking


corrective action to bring results
781 in to line? Planning Organizing Leading Controlling Controlling R
Making assignments, issuing
orders and instructions,
providing guidance and
inspiration to subordinates for
the achievement of
organizational objective is called
782 __________. Planning Organizing Directing Controlling Directing R
q_id q_description a b c d ans q_level
Motivation based on force of negative extrinsic positive intrinsic negative
783 fear is called __________. motivation motivation motivation motivation motivation R
Wages, salaries, bonus, vacation
pay, insurance are examples of financial extrinsic non-financial intrinsic financial
784 _________. motivation motivation motivation motivation motivation R
According to Maslow, self-
actualization needs is a psychological lower level medium level
785 _________. needs high level needs needs needs high level needs R
According to terry,
"Decision making is the
selection based on some criteria
from ____possible Two or more Two or more
786 alternatives" One Two More than two than two than two R
The purchase of land and
building is an example
787 of.............................. group decision minor decision major decision spot decision major decision R

Exchange of ideas, opinions,


information etc. between two or
788 more persons is________. organizing Communication Planning Staffing Communication R
one-way three-way
789 Communication is a _________. two-way process four-way process process process two-way process R

The person who sends a


790 message is known as________. Messenger Communicator Sender Receiver Sender R
Direction is a managerial
function performed by lower level top level middle level top level
791 ________ at largest scale management subordinates management management management R
When an individual or a group
agrees to work under the
direction of an informal leader is specific informal general informal
792 called ________. delegation delegation delegation formal delegation delegation R
"No smoking" - This
factor is an example rules & rules &
793 of.................... project schedule discipline programme discipline R
The number of subordinates
that report directly to a single span of span of span of
794 supervisor is ________. span of business organizing supervision span of activity supervision R
Directing function of
management implies

1. Planning

2. Staffing

3. Leadership

4. Motivation

Choose the correct answer using


795 the codes given below: 1 and 2 3 and 4 2 and 4 2,3 and 4 3 and 4 R
To evaluate To improve
Which is not an objective of fire To check plant employee employee
796 drill ____________. capacity performance performance All of the above All of the above R
Which is a cause of accidents
due to unsafe working Bad house Poor workplace None of the
797 conditions? ___________. keeping layout both a and b above both a and b R
q_id q_description a b c d ans q_level
Which one is not a type of Construction None of the None of the
798 accident . Mining accident Fatal accident accident above above R
which is not a preventive
measure under safety Training for Plant safety
799 __________. Work permit Safety devices safe working inspection Work permit R

Providing a fire extinguisher Safety


800 equipment is a part of ________. programme Safety device Safety provision None of above Safety provision R

Preventive measures refers to: Safe working Proper selection Training for
801 ___________. methods of workers safe working All of the above All of the above R
Communicate
Which one is not a step in fire Create in house evacuation Define related Conduct fire drill Define related
802 drill------------ safety committee routes policies regularly policies R
Which one is not an effect of loss of earning Hospitalization Feeling of Loss of Loss of
803 accident on family? member related time insecurity production production R

Which one is not an effect of Leave for Bad message to Injury to body Bad message to
804 accident on worker? Loss of skills recovery other worker parts other worker R

Which is not a cause of accident


due to unsafe working condition Lack of safety Oily surface, Suffocation at Poor Lack of safety
805 ______________. awareness slippery floor work electrification awareness R
Worker can go Worker are not workers should Worker can go
Issue of work permit means to the site for permitted to leave the work to the site for
806 _________. work work at site site None of above work R
Safety management is a branch To control To improve To control
of management To provide hazards in efficiency hazards in
807 ________________. comfort industry industry industry All of the above industry R
Work that can create fire, needs Emergency
808 a ______________. Cold work permit Hot work permit permit All of the above Hot work permit R
Selection of PPE depends on Ppocess and employee Ppocess and
809 _____________. body exposure demand environment All of the above body exposure R
To avoid accidents, the worker
810 must be ___________. Disciplined Mentally stableAlert All of the above All of the above R
lack of
unstable mental Adequate knowledge of unstable mental
811 Which is a cause of accident? condition lighting laws All of the above condition R
Money paid for
Which is indirect cost of Compensation treatment of
812 accident ____________. paid to worker Cost of time lost worker All of above Cost of time lost R
Reducing
Safety devices are used in chances of Providing Avoiding Avoiding
813 industry for ___________. damage comfort accidents All of the above accidents R

While working with grinder wear gloves and wear gloves and wear helmet wear gloves and
814 ___________. safety goggles helmet and goggles All of the above safety goggles R
Banners with Cards with
safety Flex board with Cards with operational Cards with
815 Safety cards are ____________. information slogan hazard symbol symbol hazard symbol R
Around work station having
moving and rotary parts, the
protective cloths used shall be None of the
816 ____________. Tightly fit Loose fit White in colour above Tightly fit R

Burn hazard may certainly be Explosion of


817 due to presence of ___________. Electrical shock Fire boiler All of above Fire R
q_id q_description a b c d ans q_level

As per type of As per type of


Safety equipements shall be according to work and body work and body
818 decided _________. Randomly habit of worker exposure None of above exposure R
Identifying
Which is not a safety preventive Proper selection accident prone development of Safety development of
819 measure __________. of worker areas work station programmes work station R
Which accidents shall be Which causes
reported to management Only serious damage of
820 ?_________. accidents Major accidents All accidents machines All accidents R
Personal Personal
protective Power pipeline Pressure protective
821 Long form of PPE ____________. equipements ends pipeline ends All of the above equipements R

Safety management is needed Managing Improving Increasing None of the Managing


822 for ___________. workplace safely efficiency production above workplace safely R
Which type of work permit is
required while working in pipes,
823 tanks and boilers? Hot work Confined space Excavation None of above Confined space R

Carrier between Barrier between Barrier between


Personal protective equipment hazard and hazard and Promoting hazard and
824 is a _____________. person person hazards All of the above person R

Duty of safety officer: Arrange safety Inspection of fire Reporting of


825 ____________. training extinguisher accidents All of the above All of the above R
Which is not a type of work
826 permit ____________. Hot work Excavation Radiography Videography Videography R
Confined space is a Small and Small and
827 ____________. enclosed area Open space Auditorium All of the above enclosed area R

Calculate
number of Identify unsafe Identify unsafe
Safety audit means to accidents Decide what to conditions and conditions and
828 _____________. occurred in year do after accident unsafe act All of the above unsafe act R
Safety policies are framed Safety of To minimize
829 because of _______________. employees Legal obligations accidents All of the above All of the above R
To work with nuclear reactor,
type of work permit required is Excavation Radiography Radiography
830 ___________. Hot work permit permit permit All of the above permit R
Maintenance in hazardous area
should not be started without---- None of the
831 ------------------- having food enough tools work permit above having food R

Ensuring fire alarm system back


to normal operating condition
832 shall be done _______________. Before fire drill During fire drill After fire drill All of the above After fire drill R

Paper and clothes are: Flammable solid Flammable Flammable gas Flammable solid
833 _____________. materials liquid materials materials All of the above materials R
Practice how to Carry repairs in Practice how to
Objective of fire drill is to Avoide fire in behave in fire behave in
834 ___________. industry emergency equipements All of above emergency R

835 Accident affects ___________. Worker Management Industry All of the above All of the above R
q_id q_description a b c d ans q_level

Chemical leakage, poor


electrification, weak machine
foundations are the causes of Unsafe working Unsafe working
836 accidents due to ____________. worker Nature condition All of the above condition R
Stress in work, Stress in work,
Causes of accident due to un-necessary poor house poor un-necessary
837 worker are _______________. daring keeping illumination All of above daring R
In chemical
plant, In mines,
Land sliding is a type of accident On construction production chemical On construction
838 _____________. site, mines industry industry All of the above site, mines R

Tools required for safety are: Mobile, helmet, Helmet, safety Goggle, mobile, Helmet, safety
839 ___________. safety shoes shoes, goggle safety shoes None of above shoes, goggle R
Designing
Designing Designing policies to Designing
Safety management is a policies about policies to increase policies to
840 department for ___________. sale avoide accidents production All of the above avoide accidents R
Workplace None of the Workplace
841 Fire hazards are ___________. Human hazards Natural hazards hazards above hazards R
Fire drill shall be done Once in a
842 ___________. Once in a week Once in a week quarter Once in an year Once in a quarter R
Accident due to unsafe Due to Due to
843 workplace is ____________. management Natural Due to worker All of the above management R

Industrial accident causes Property, Human, work Atmosphere, Property,


844 damage to ___________. material, human station, nature property, trees All of above material, human R
Injury without showing external temporary
845 signs: _________. Internal injury External injury injury Permanent injury Internal injury R
practice
evacuating practice
buildings in evacuating
Fire drill is carried out to Firing the case of buildings in case
846 __________. furnace Ceasing the fire emergency All of above of emergency R
Natural causes of accidents are:
847 ___________. Earthquake Floods Cyclone All of the above All of the above R
Mining accidents are because of Collapsing of soil
848 ___________. layers suffocation poisonous gases All of the above All of the above R
Fatal accident results in Death of an Temporary Death of an
849 ______________. employee Minor casualty disability All of above employee R
Safety management Expecting Avoiding promoting Avoiding
850 concentrates on __________. accidents accidents accidents None of above accidents R

As per safety procedures,


compressed gas cylinders may
851 be moved ______________. By rolling By dragging By throwing All of the above By rolling R
Using a tool without proper
852 sharpening is ___________. More easy More dangerous More accurate All of above More dangerous R
Operational Occupational Occupational
safety and safety and safety and Occupational Occupational
Long form of OSHA health health health safety and health safety and
853 ____________. administration administration awareness act health act R
Under occupational health the
employer is responsible for
854 providing a _____ Safe workplace Land Insurance purified water Safe workplace R
q_id q_description a b c d ans q_level
Unsafe physical condition refers Insufficient Improper
855 to ------------- Improper guardr illumination ventilation All of the above All of the above R

Safety Area hazards


Safety training includes Emergency procedure and and safety
856 _____________. information PPE communication All of above All of above R
Workplace safety requirements Safety labels and Colour coded
857 are ________. signs Alarm systems All of above All of above R
Safety standards focus on Mechanical Toxic
858 _________________. Hazards Chemical hazards substances All of the above All of the above R
Objective of safety management Improve
859 is to ______. Prevent accident production Ensure quality Non of the above Prevent accident R

Fetal accidents result in: Death of an Less harmful in


Injury without Permanent Death of an
860 ___________. employee nature external signs disability employee R
Ensure fire
alarm to back in
After the fire drill, supervisor Record the Reset the fire operating
861 has to________. evacuation time alarm condition All of the above All of the above R
Proper
General safety norms selection of
862 include____________. Head protection Minimum wages worker Skill development Head protection R
Promoting safety awareness Organizing Fencing of
does not consist of the following Safety training Display of seminars on Fencing of rotary rotary and
863 _________. programmes banners safety and moving parts moving parts R

lack of concentration is the Unsafe working


864 cause of accident due to ______. Management conditions Natural couse Worker Worker R

Unsafe working conditions Poor workplace bad house


865 :_______. layout poor illumination keeping all of the above all of the above R

Effect of accident on Industry is Production Faith of workers Loss of earning Production


866 _________. stoppage get disturbed member Loss of skill stoppage R
SOP for an activity is prepared Concerned Supplier of
867 by ----------------- Plant manager Factory inspector employee machine Plant manager R
Example of Chemical Caustic
868 Hazards___________. Acid substances Paint all of the above all of the above R
Proper storage of flammable
869 liquids prevents_____. Thermal hazards Chemical hazards Fire hazards Electrical hazards Fire hazards R

Closure of the Assembly at the


During a fire drill, supervisor has doors after designated Safe evacuation
870 to monitor__________. exiting rooms muster point of all individuals All of the above All of the above R
Safety management ensures -----
---- compliances from all
871 location. decentralized centralized local distributed centralized R
Adopting
Which one of the following can Not using safety unsafe
872 be considered as unsafe act?. Unsafe speeds devices procedures. All of the above All of the above R
Which one of the following is
not included in the causes of Lack of Poor Mischievous Poor
873 accident due to worker? concentration housekeeping behavior Overconfidence housekeeping R
Following is not included in the Bad
cause of accident due to Bad habits of Untrained construction of Bad habits of
874 management? worker workers plant Faulty equipment worker R
q_id q_description a b c d ans q_level
Who may be responsible for Working
875 accident? Worker Management conditions All of the above All of the above R
Who is responsible for
876 unguarded moving parts? Workers Management Government None Management R

Which one of the following is


not included in the causes of
accidents due to unsafe working
Chemical Suffocation at Irregular floor Quarrels among Quarrels among
877 conditions? leakages work heights the workers the workers R
Which one of the following is
not included in the causes of Temperature
878 accidents due to nature? Floods Gas leakage Heavy rains strokes Gas leakage R
Who gets affected directly or
indirectly
Family of
879 due to accidents? Employee Industry worker All of the above All of the above R
Which one of the following
preventive measures an
industry should adopt to avoid t Safety training
880 accidents? Safety provision of workers Safety devices All of the above All of the above R
An accident that disables the
affected worker forever is a :------ permanent None of the permanent
881 ----------------------- accident Internal accident Fatal accident above accident R

882 What occurs in fatal accident? Hospitalization Fractures Disablement Death Death R
If affected worker is not
recovered within 48 hours, then
which type of

883 accident is it ? Minor Major Reportable Fatal Reportable R


Which one of the following is
not the effect of accident on Production Production
884 worker. Injury to body stoppage Loss of job Financial loss stoppage R
Which one of the following is Physical Physical
not a part of the immediate condition of the condition of the
885 cause of accident: Unsafe act Unsafe condition person Fire person R
Floods, earthquakes, and
tsunami are causes of accidents
886 due to __________. workers management working place natural disasters natural disasters R
Which factor does not cause
accidents due to dangerous
Transmission
887 machines? Boiler Unsafe clothing Prime movers System Unsafe clothing R
An example of wrong layout or
design of working place... Oily or greasy
888 :__________. Congestion short circuit floors All of the above Congestion R
Personal
House-keeping refers to ----------- Safe material protection Safe activities in Neatness and Neatness and
889 --- handling devices the organization cleanliness cleanliness R

Safety management deals with Damage to the Prevention of an Prevention of an


890 :__________. Loss of life Personal injury equipment accident accident R
Get the odd one out:
891 __________. Hand gloves Helmet Goggle Pullover Pullover R
q_id q_description a b c d ans q_level
Which one of the following is Improper
contributory cause of an material Poor Protruding Tendency of Tendency of
892 accident? handling housekeeping object show off show off R
In a minor accident, the affected
worker is recovered within
893 ___________. 48 hrs 06 months 01 week 01 year 48 hrs R
Management is responsible for Lack of Unguarded Unguarded
894 ___________. Overtime work Fear of accident confidence moving parts moving parts R
The cause of accident due to
unsafe working conditions: Chemical Suffocation at Irregular floor
895 _____________. leakages work heights All of the above All of the above R
Which one of the following is
the cause of accident due to Untrained Poor house Poor Untrained
896 worker. Floods workers keeping electrification workers R
Who gets affected directly or
indirectly due to an accident? Family of
897 ______________. Worker Industry worker All of the above All of the above R
Which one of the following is
the cause of accident due to Lack of Poor house Mischievous Poor house
898 management concentration keeping behavior Over confidence keeping R

Accident in the Injury without Injury without


Internal accident means an premises of the showing both A & B None of the showing
899 ____________. company external signs are correct above external signs R

Example of Fire Hazards are: Overloading Faulty electrical


900 ___________. Smoking power sockets equipements All of the above All of the above R

Faulty electrical equipements Industrial


901 may cause ___________. Fire hazard accidents Loss of property All of the above All of the above R
a kind of None of the
902 Fire drill is ___________. Drilling in fire Fire near drill training above a kind of training R
Before doing fire drill
operation,communication
should be established with Fire
903 ____________. Fire marshal Fire commander superintendent Fire inspector Fire marshal R
The fire triangle does not
904 include-------------- Oxygen Fuel Temperature Heat Temperature R

To give practice of evacuation in


905 emergency -------------- is done. Fire grill Fire drill Fire fight Fire awareness Fire drill R
Documented format that
authorizes specified people to
906 work under conditions is a Work License Work permit Work authority Work Order Work permit R
A document that sets out the
logical sequence of steps to Sound
perform an activity is known as -- Safe operating Safe operating operating Simple operating Safe operating
907 --------------- practice procedure practice practice procedure R
Work permit sets out the -------
required to be taken to do work Function, labor Process, higher Precaution, risk Precaution, risk
908 safely under--------- Risk, permission law authority management management R

909 Work permit is given at ____ High risk areas Routine activities Low risk areas All of the above High risk areas R

Work permit is essentially High voltage Electrical trouble


910 obtained at __________. work shooting Pressure testing All of the above All of the above R
q_id q_description a b c d ans q_level
Work permit is not required in Complex Operational pipe
911 case of ____________. machinery Emergency Work at height lines Emergency R
A person authorized to Responsible Responsible
912 keepworkplace safe is: Issuer Field operator person Executer person R
Safety management does not Time Standardization Investigation of Time
913 ensure Safe work place management of operation accident management R
Lack of Unguarded Unguarded
914 Get the odd one out: Stress in work confidence Bad habits moving parts moving parts R

Work permit does not involve software software


915 following person ------- Issuer Executor designer Field operator designer R
Safety procedure includes: safe working
916 ____________. Safety training Industrial safety conditions All of the above All of the above R

Loss of time in Loss due to Loss due to


assisting injured damage caused Compensation reduction in Compensation
917 Find the odd one out: workers to machines paid efficiency paid R

Cost of lost
The following is an indirect cost Medical Compensation time of injured Cost of lost time
918 of accident ___________. expenses paid to worker worker All of the above of injured worker R

The following is/are physical


919 hazard agents ______________. falls electricity inhalation All of the above All of the above R

Work Material, Work Work Material,


Check list for job safety analysis area,material, machines, area,men, area,material, machines,
920 consist of ____________. machines, tools tools,men machines, tools men, tools tools,men R

Which one of the following is


not an accident based on the Construction Laboratory Industrial plant Chemical plant Laboratory
921 place of accident? __________. accident accident accident accident accident R
For household wiring and small
units, the following should be
used for safety measure
922 ________. MCB ACB OCB MCCB MCB R
Which one of the following is
generally provided with limit
switch to prevent motion
923 beyond preset limit. Hoist Conveyors Machine table All of the above All of the above R
The following are used as safety
devices in machines
924 ____________. emergency stop safety inter locks limit switches All of the above All of the above R
Class-A fire consists of fire due
925 to _________. Wood Oil Transformer Chemical Wood R
Water is used to extinguish
926 _____. Class-A fire Class-B fire Class-C fire All of the above Class-A fire R
The following class of fire occurs
in electrical equipment
927 ___________. Class-A fire Class-B fire Class-C fire All of the above Class-C fire R

The following extinguisher is


928 suitable for fire due to cotton Water Soda acid Foam Dry chemical Foam R
________is best suited for
extinguishing oil or flammable
929 liquid fire. Soda acid Vaporizing liquid Foam Dry chemical Foam R
q_id q_description a b c d ans q_level

Person will Person will


improve his improve his
Punish hardly to To threaten the performance in performance in
Purpose of Negative motivation worker so that person so that future with fear future with fear
during disciplinary action is to he wont do such he wont ask for of disciplinary of disciplinary
930 _____ mistake again salary incriment action All of the above action R
which of the following is not
form of non-verbal instant
931 communication posture nodding messages body language instant messages R
Duration from Period of 24 Period of 24
A day according to factory Act is Sun rise to Sun Duration of a hours starting None of A,B hours starting at
932 ..................... set Shift at mid night & C mid night R
Which of the following
Provisions of Factory Act
provides for First Aid facility at All of A, B &
933 work place ? Welfare Health Safety C Welfare R

According to provisions of
Factory Act, provision of
Canteen becomes necessary in
the factory when the number of
ordinarily employed workers is
934 more than ................... 100 150 200 250 250 R

According to Factory Act, the


working women in factory can
avail the facility of Creches for
their children with age below None of A,B
935 ................. years. Three Five Six & C Six R

which of the Factory provision Provision Provision


provides for the constitution of relating to relating to
"Site Appraisal Hazardous None of A,B Hazardous
936 Committee" ? Welfare Processes Health & C Processes R
Which of the following provision
of Factory Act provides for
"Artificial All of A, B &
937 Humidification"? Welfare Health Safety C Health R
The ceiling of number of
working hours per week for
adult worker according to
938 Factory Act is ........... hours. Thirty Six Twenty Four Fifty Six Forty Eight Forty Eight R
According to provision of
working hours of Factory Act,
the interval for rest after
continuous work of not more
than five hours is ...............
939 minutes. Thirty One hour Fifteen minutes Twenty minutes Thirty R

The age of young person


according to Factory Act lies Fourteen to Eighteen to Twenty to Fourteen to
940 between .......................years. Ten to Fourteen Eighteen Twenty Twenty five Eighteen R
q_id q_description a b c d ans q_level

According to Factory Act, the


young person working in factory Token with
has to carry ........................ reference of Certificate of
941 during working. Birth Certificate fitness certificate fitness Both B & C Both B & C R

A Factory ordinarily employs


165 employees out of which
twelve are women. Select the
correct welfare provisions A canteen for Rest room / Rest room /
according to factory act from employees is Lunch room is Creche is All of A, B & Lunch room is
942 the following options. needed. needed. needed C needed. R

Select the correct form of Light


at work place as per health Light without
provision of factory act from the eye straining Lighting free
943 following options. Fluoroscent light shadows from glare Both B & C Both B & C R

In a factory lubrication of prime


mover part is needed. Who
among the following are not Employee who is Women None of A
944 permitted for this work? a young person employee & B Both A & B Both A & B R
An underground work place
employs a cage lowered and
lifted by hoist.. Which of the
following is the correct
frequency for thorough
examination of the hoist
mechanism by Chief factory Three times a
945 inspector? Three Months Twelve months Six months year Twelve months R
Select the odd one from the
946 following; Winch Pulley Block Crane Rope sling Rope sling R
Number of
Under which of the following workers
cases, appointment of safety Operations ordinarily
officer becomes compulsory Operations involve hazard employed
according to safety provisions of involve risk of of poisoning or exceeds
947 factory Act; bodily injury disease thousand All of the above All of the above R

Select the correct Chapter of


Factory act applicable to launch
prosecutions against factory-
948 owners; from the following. Chapter II Chapter III Chapter VI Chapter X Chapter X R
According to Factory Act, a
worker is entitled for over time Working more Working more
under which of the following than nine hours than 48 hours a None of A Both of A & Both of A &
949 cases? a day week & B B B R
Select the correct time slot in
which women employee can be
employed under normal Any shift Any shift
conditions according to Any of the three between 6.00 a None of A Both of A & between 6.00 a
950 provisions of Factory Act. shifts m to 7.00 p m & B B m to 7.00 p m R

Select the correct chapter of


Factory act from the following
951 for penalizing a factory. Chapter Nine Chapter Seven Chapter Ten Chapter Four - A Chapter Ten R
q_id q_description a b c d ans q_level
To promote To promote
good relations good relations
The duty of works committee in Finalize the work between between
Industrial disputes Act is to procedures in Employer and Both of A None of A & Employer and
952 ................................ the factory workmen & B B workmen R
The conciliation officers
appointed as per the provisions Mediating in Mediating in and
of Industrial disputes act have Inspection of and promoting promoting
the duty of Accident site in Holding court settlement of None of A,B settlement of
953 ..................................... Factory inside Factory disputes & C disputes R
Independent
The members on board of Independent member Members Members
conciliation set up under the member appointed by recommended recommended
provisions of Industrial disputes appointed by Industrial by parties in None of A,B by parties in
954 Act are.................. Labour court tribunal dispute & C dispute R

Labour court constituted as per


the provision of Industrial
Disputes Act is headed by None of A,B
955 ............................. Presiding Officer Judge Chairman & C Presiding Officer R

Labour court constituted under


the provision of industrial
dispute Act adjudicates
industrial disputes listed under
956 ............................. Fifth Schedule Fourth Schedule Third Schedule Second Schedule Second Schedule R

The industrial Tribunal


constituted as per the provision
of Industrial Disputes Act has Either second
Jurisdiction over the disputes The third The second or third None of A,B Either second or
957 falling under .............................. schedule only schedule only schedule & C third schedule R

The condition for


disqualification of the presiding
officer of Labour court /
Industrial Tribunal / National
Tribunal despite fulfilling judicial Not an
eligibility criteria is Age above sixty independent None of A Both of A & Both of A &
958 .................................. five years person & B B B R

According to Industrial disputes


Act, grievance redressal
Committee becomes
compulsory when the number
959 of workmen exceeds .................. Hundred Ten Fifty Twenty Fifty R

According to Industrial disputes


Act, an award in regard to an
industrial dispute has to be
enforced within a maximum
time limit of Three hundred One hundred Three hundred
960 .............................days. sixty five Thirty Eighty Sixty sixty five R
q_id q_description a b c d ans q_level

The appropriate section of


Industrial disputes act
applicable to matters related to
strikes and lockout is Section 22 and None of the Section 22 and
961 ....................................... 23 section 7 section 25 above 23 R
Employer
taking active Employer taking
interest in active interest in
organising organising trade
Identify the unfair labour Lock out of trade union of None of A,B union of
962 practice from the following; factory Lay off of worker workmen & C workmen R

An electrician after an accident


at work place loses his capacity
to perform the duties of
electrician for one month.
Under which category, the Total and Total and Partial and Partial and Total and
963 disablement can be classified? Permanent Temporary Permanent Temporary Temporary R

A minor according to Workmen


Compensation Act is equivalent
to which of the following Both of A None of A & Both of A &
964 identity of Factory Act? Adolescent
Young person & B B B R
No No
How much compensation is due compensation compensation
in case of an accident in a other than other than
factory resulting in total medical medical
disablement of worker for two expenses and Only medical expenses and
965 days? Two month wage paid leave Two day wage expenses paid leave R

In case of any appeal against an


order by commissioner of
Workmen compensation Act,
the party has to approach Industrial National
966 ............................... tribunal Labour Court Tribunal High Court High Court R

Complete deafness due to injury


in an accident deprives the 100% earning 50% earning 80% earning 75% earning 100% earning
967 workmen of ................................ capacity capacity capacity capacity capacity R

According to provision of
workmen compensation Act, the
multiplying factor for working Increases with Decreases with
out the lump sum compensation Increases with years of service Decreases with years of service Decreases with
968 ....................................... age of workmen of workmen age of workmen of workmen age of workmen R

Occupational diseases are listed


in schedule ................ of
969 workmen compensation Act. One Four Two Three Three R
The schedule III of workmen
compensation Act enlists Temporary Occupational None of A Both of A & Occupational
970 ...................................... injuries Diseases & B B Diseases R

Which of the following is not Employer


included in the wage of the House rent contribution to Traveling
971 employee ? allowance pension fund allowance Both B & C Both B & C R
q_id q_description a b c d ans q_level
Minimum Wage comprises of
972 how many components? Five Two Three Four Three R
How many classes of
employment are there in None of A,B
973 Maharashtra? Three Two Four & C Three R

Adherence to the provisions of


minimum wages Act is verified Labour Both of A None of A &
974 by ............................. Commissioner Factory Inspector & B B Factory Inspector R
The clerical category of
employment is equivalent to
which of the following
975 categories? Semiskilled Skilled Highly Skilled Unskilled Skilled R

In case it is noticed during


factory inspection that the
drinking water facility is located
very close to wash rooms, then
the factory has defaulted under
which of the following provision
976 of Factory Act? Safety Health Welfare Working Hours Health R

There are 162 employees in a


factory. The workers after
working for four hours, break
for lunch. They assemble at the
open space in shop floor and eat
their lunch. In the above Shelter / Rest Shelter / Rest
narrative, which of the welfare Canteen facility room facility as room facility as
provision of Factory Act is as workers eat workers eat at Both of A None of A & workers eat at
977 violated? at work place. work place & B B work place R

Lunch break is provided after


four hours of work in a factory
and the workers are instructed
to report back to work in twenty
minutes for the post lunch
session. In the above narrative,
which provision of Factory Act is None of A,B
978 violated? Welfare Health Woking Hours & C Woking Hours R

An employer decides to
withdraw the transport facility
given to the employees. He
gives a one month notice to
employees and offers to
compensate them with
allowance to cover travel
expenditure through public
transport. Which provisions of
industrial disputes Act support Authorities None of A Both of A &
979 this Act of employer? under the Act Notice of Change & B B Notice of Change R
q_id q_description a b c d ans q_level
An employee retired from a
factory has a dispute with the
management regarding his
gratuity amount. Which
authority he has to approach for Industrial Both of A None of A & Industrial
980 steelement of the issue? tribunal Labour Court & B B tribunal R

An employer is active in the


trade union activities. The
employer transfers him to PROCEDURE,
another location of the factory POWERS AND
with an intention of distancing DUTIES OF
him from the trade union. AUTHORITIES
Identify the provisions of and First Strikes / Lock Unfair Labour None of A,B Unfair Labour
981 Industrial dispute Act applicable. Schedule outs Practices & C Practices R

A worker while carrying out his


work in a factory meets with an
accident resulting in the loss of
his thumb in his right hand.
According to the provisions of
workmen compensation Act, the
injury to the worker can be Permanent Temporary Permanent
classified as Permanent Total Temporary total partial partial partial
982 ..................................... disablement disablement disablement disablement disablement R

When Employer Employer fails to


Under which of the following fails to send submit return of
cases, an employer is liable for statement on injuries and
penalty as per the provisions of accident to compensation None of A Both of A & Both of A &
983 Workmen compensation Act? commissioner paid. & B B B R

A worker in a factory has eight


hours of work in an ordinary day
of work. However, on a
particular day, the worker
finished the work assigned to
him in six hours and leaves the Yes, as Yes, as employer
work place as no further work No, ashea has employer did did not assign
was assigned. Is the worker not worked for No, he left work not assign him None of A,B him sufficient
984 eligible for full day wage? eight hours place early. sufficient work & C work R

A worker in a factory works as Wage of skilled


skilled employee for half day worker for half
and semi skilled employee for day and wage
rest of the day as per the Wage of semi of semi skilled
requirement of work place. skilled worker Wage of skilled worker for
Which of the following wage can for the whole worker for the remaining half Both of B & Both of B &
985 be correct for the worker? day whole day day C C R
q_id q_description a b c d ans q_level

This is a narrative about a


factory having 300 workers out
of which 70 are women. The
workers have to bring their
lunch as there is no canteen
facility. One woman has a son
aged 12 years and she has
requested for permission to
accommodate him in Creche
after his school hours. Her
request is rejected. Welfare in
Welfare in respect of Welfare in
Identify the provisions of Safety and respect of Canteen and None of A,B respect of
986 Factory Act that are violated. Health canteen Creche & C canteen R
Health - Welfare- Fire Health -
Ventilation, protection, Ventilation,
Select the correct match of Safety - Safety- Exposure Safety -
Provision and the corresponding Protection to to toxic None of A Both of A & Protection to
987 condition from the following; eyes substance & B B eyes R

The manufacturing process in a


factory involves large number of
risky operations. The number of
workers in the factory is six Not necessary as
hundred forty six. Decide the number of Absloutely Not necessary Absloutely
whether there is necessity for employees is necessary as the as individual Can not decide necessary as the
the appointment of a safety less than process involves process have as data is process involves
988 Officers in the Factory. Thousand risky procedures. safety measures insufficient. risky procedures. R

A factory undertakes
manufacturing process classified
under the hazardous. Identify Compulsory
the condition under provisions Site appraisal disclosure of
of Factory Act is applicable to Committee information by None of A Both of A & Both of A &
989 the factory? appointment the occupier. & B B B R

Calculate the available leave


with wage as balance of a
worker from the following data.
He has worked 240 days per
year for four consecutive years.
He has availed 14 days of leave
with wage during the four years
990 of his service. 48 Days 24 days 34 days 40 days 34 days R
q_id q_description a b c d ans q_level

Identify the correct statement


applicable to the narrative
below;

"A worker working in a


factory having 45 workers has a
grievance to be addressed. He
approached the grievance
redressal cell in the factory with
his complaint. The grievance
redressal committee gave its
decision in three weeks. There is no
However, the employee was not provision like
satisfied by the decision and this, the The process of The grievance
approached the employer who employee has to grievance redressal cell The employer The employer
disposed off the grievance after approach redressal is has delayed its has delayed his has delayed his
991 five weeks." Labour court. perfectly alright. decision decision. decision. R

The workers of a Factory have a


dispute referred to Conciliation
board. The proceedings of the
board are concluded and the
settlement has not been arrived.
Hence the workers proceed on
strike from the next day of
conclusion of conciliation Strike by Strike by
procedure. workers within workers within
Non settlement sevendays of sevendays of
In the above narrative, identify of dispute in conclusion of conclusion of
the violation of provision of conciliation conciliation Both of A None of A & conciliation
992 industrial dispute Act. process. process. & B B process. R

A factory employing about 50


workers continuously for more
than one year is facing slow
down. In view of the situation,
the factory lays off the workers
for a period of 15 days after
which the factory is expecting
fresh orders after 15 days. In Full salary for Half of total No wage is Half of total
this situation, the workers of the the entire wage they were payable as they The lay of period wage they were
factory are liable to fifteen days of paid before lay are going to be will be treated as paid before lay
993 ......................... lay off off joined shortly leave without pay off R

A worker in a factory having


continuous service of more than
one year is laid off by the
management as he was slowing
down production as per
directives of trade union Yes, half of his The worker
instructions. Is the worker liable total wage No, as he is part isnot to be laid None of A,B No, as he is part
994 for lay off compensation? before lay off of strike. off at all & C of strike. R
q_id q_description a b c d ans q_level
Notice for
retrenchment in Retrenchment
prescribed notice period
Select the appropriate condition manner is has expired and
for retrenchment of worker with served as per Worker is paid the worker is
more than one year continuous Government reternchment paid for the
995 service. guidelines compensation. notice period. All of the above All of the above R
Establishing Establishing
Which of the following acts can Wrongful management management
be classified as unfair labour dismissal of Not paying sponsored All of A, B & sponsored trade
996 practice? worker Allowances due trade union. C union. R
In case of death of a worker in a
factory, who among the
following are eligible as Widowed married
dependent to receive the Mother of Both of A daughter of Both of A &
997 compensation? worker Widow of worker & B worker B R

In case of death of a worker in a Forty percent of Fifty percent of Forty percent of


factory, the amount of monthly wage of monthly wage of Monthly wage monthly wage of
compensation to the dependent worker worker of worker worker
of worker is calculated by which multiplied by multiplied by multiplied by None of A,B multiplied by
998 of the following method? relevant factor relevant factor relevant factor & C relevant factor R

Select the correct fact from the


following in relation to the The relevant The relevant The relevant The relevant
relevant factor used for factor increases factor decreases factor remains Decreases with factor decreases
calculating amount of with the age of with the age of same with the the monthly with the age of
compensation using the dead / injured dead / injured age of dead / wage of the dead / injured
999 monthly wage. worker worker injured worker worker worker R

In order to calculate the


compensation amount of a Forty percent of complete Fifty percent of Fifty percent of
worker injured permanently monthly wage of monthly wage of monthly wage monthly wage of
with total disablement, select worker worker of worker worker
the correct methodology from multiplied by multiplied by multiplied by None of A,B multiplied by
1000 the following. relevant factor relevant factor relevant factor & C relevant factor R

The award by commissioner


appointed as per the provision
of Workmen compensation Act
has divided the compensation
among the number of
dependents. Some of the
dependents are not satisfied
with the division. Suggest the
authority for appeal against the Industrial Any of A, B
1001 compensation award. tribunal Labour court High court & C High court R
Pay Pay
Which of the following is correct compensation compensation
to decide the compensation equal to forty equal to fifty Pay no Pay no
claim by the family of dead percent of percent of compensation compensation as
worker. The worker died on monthly wage of monthly wage of as the worker the worker has
account of fall from high worker worker has disregarded disregarded
platform as he had not fastened multiplied by multiplied by safety tool None of the safety tool
1002 safety belt. relevant factor. relevant factor. provided to him above provided to him R
q_id q_description a b c d ans q_level

Separate out the injury which


does not come under Amputation Amputation
permanent total disablement Loss of both Loss of a hand through Both of B & through
1003 from the following. hands and foot Shoulder joint C Shoulder joint R
Suggest the factor which
controls the compensation
amount for a worker in case of Percentage loss Percentage loss
permanent disablement which is of earning None of the of earning
1004 not total. Loss of limbs capacity Loss of fingers above capacity R

Loss of four
Loss of thumb - Loss of one eye- Loss of all toes Loss of four fingers in one
The correct option among the Loss of four loss of thumb- in one leg - Loss fingers in one hand - Loss of
following arranging the injuries fingers in one Loss of four of four fingers hand - Loss of one eye - Loss of
in the descending order of the hand- Loss of all fingers in one in one hand - one eye - Loss of thumb - Loss of
percentage loss of earning toes in one leg- hand - loss of all Loss of one eye thumb - Loss of all toes in one
1005 capacity is .................................... Loss of one eye toes in one leg - Loss of thumb all toes in one leg. leg. R

Frequent revision is necessary in Variable Variable


which of the following wage Dearness House rent All of A, B & Dearness
1006 component? Allowance (VDA) allowance (HRA) Basic wage C Allowance (VDA) R

According to minimum wages For non


Act, the employer is liable for For violation of payment of
penalty and punishable with Scetion 13 on currently
imprisonment under which of fixing hours of applicable Both of A None of A & Both of A &
1007 the cases? work minimum wages & B B B R

verbal and non Positive and monetary and verbal and non
Which of the following is not a verbal negative non-monetary None of the verbal
1008 part of motivation motivation motivation motivation above motivation R
These factors affects the
1009 workers motivation Attitude Interest Needs All of the above All of the above R

Which of the following is not an disciplinary disciplinary


1010 example of positive motivation bonus action salary promotion action R
find odd thing out with respect employee stock
1011 to type of motivation pension profit sharing job security option job security R

find odd thing out with respect


1012 to type of communication memos agenda rumours appeals rumours R

which of the following is a form


1013 of written communication? circular memos report All of the above All of the above R
which of the following are not
the characteristics of personal motivational fixed mindset in problem solving fixed mindset in
1014 counselor approach any situation leadership skills nature any situation R

comparing
Possible mistakes can be complexity of deviations with analysing
1015 predicted by using used technology actual results workers attitude All of the above All of the above R
q_id q_description a b c d ans q_level

An industry is selling a product


for Rs. 10 per unit. The fixed
cost for assets is Rs. 40000 with
variable cost of Rs. 6 per unit.
How many units should be
1016 produced to break even? 8000 10000 12000 20000 10000 R

laying disciplinary standard in avoid improves uality


1017 overall working helps to _______ reduce lossed misconduct of product All of the above All of the above R
laying disciplinary standards
through way of disciplinary
action is an example of which intrinsic positive negative extrinsic negative
1018 type of motivation motivation motivation motivation motivation motivation R

Award Define standard Training for


Which are the possible ways of disciplined for Zero error in every discipline
1019 laying disciplinary standards practices quality workers All of the above All of the above R
Controlling is _____________
1020 function Primary Goal Oriented A & B both Last A & B both R
Accomplishing improving Making
organization employee optimum use of
1021 Controlling helps in _________- standards motivation resources All of the above All of the above R

Reduce delay in assign simple assign simple


The objectives of quality control material work to only do inventory avoid machine work to only
1022 activity is to not to _____ receiving selected workers management breakdown selected workers R
Feedback from Feedback from
customer customer
External sources of information Feedback from regarding Feedback from Feedback from regarding
to quality control department maintainance quality of stores human resource quality of
1023 includes department product department department product R

In controlling process the None of the


1024 standards can be _______ term Qualitative Quantitative A & B both above A & B both R

Quantitative standards in setting Product units to Time to be


performance standard can be in Revenue to be be produced spent in
1025 terms of ________ earned and sold performing task All of the above All of the above R
Being flexible to
Qualitative standards in setting Improve be modified
performance standards can not Cost to be Improving good motivation whenever Cost to be
1026 include ___ incurred will of worker level of worker required incurred R
View past View past
performance of performance of
worker, ask worker, ask
them reasons Preparing them reasons
and stop their current Inspect every and stop their
Methods of measurement of salary so that performance Measuring unit or sample salary so that
actual performance does not they will leave report of the company meeting quality they will leave
1027 include ______ company worker performance standard company R

Fixed cost / Fixed cost /


Break even point in break even selling price per Sales (units) * selling price per
analysis can be calculated as unit - variable Cost per unit - Sales (units) * None of the unit - variable
1028 ____ cost per unit Fixed cost Cost per unit above cost per unit R
q_id q_description a b c d ans q_level

point at which point at which point above point at which


Break even point in break even their is no profit their is only point at which which their is no their is no profit
1029 analysis means _____ no loss profit no loss their is only loss profit only loss no loss R
with the help of break even
analysis we can determine
relationship between cost and profit cost, volume cost, volume
1030 __________ only and profit profit only cost only and profit R

Which of the following are There is no loss Total revenue is Contribution is


characteristics of Break Even and no profit to equal to total equal to fixed
1031 Point ? the firm. cost. cost. All of the above All of the above R

Given selling price is Rs 10 per


unit, variable cost is Rs 6 per
unit and fixed cost is Rs 5,000. None of the
1032 What is break-even point? 500 units 1000 units 1250 units above 1250 units R
Total expenses Total expenses
Total expenses = > Total < Total None of the Total expenses =
1033 At breakeven point ____ Total revenue revenue revenue above Total revenue R
Total revenue Variable cost Total revenue
The breakeven point is obtained and Total cost Total cost and and fixed cost Fixed cost and and Total cost
1034 at intersection of ___ line variable cost line line total cost line line R
Analysis which focuses on firms
profitability is classified as production break even break even
1035 _______ loss analysis marginal analysis analysis analysis analysis R
According to factory act, all
inside walls and partitions, all
ceiling tops of rooms, passage
and staircase to be repainted
1036 once in ..... years 7 3 5 10 5R

fixation and fixation and


Which of the following is not a Ventilation and revision of revision of
1037 provision of Factory Act? temperature Lighting minimum wages drinking Water minimum wages R
A factory should employ a
welfare officer if it is having
minimum ....... number of
1038 workers 150 500 250 100 500 R
Parts of
According to factory act, which electrical Parts of Dangerous
of the following part should be generator, transmission parts of any
1039 securely fenced by safeguards. motor etc. machinery other machinery All of the above All of the above R
A worker will get overtime
wages at the rate of twice his
ordinary rate of wage, if he
works more than ...... hours in None of the
1040 any week. 48 50 45 above 48 R
None of the
1041 #NAME? SOP PPE Housekeeping above Housekeeping R
None of the
1042 #NAME? PPE SOP Housekeeping above SOP R

It is not necessary to report -------


1043 - accidents to management. Reportable Minor Major Fatal Minor R
q_id q_description a b c d ans q_level

If a Occupier or Manager fails to


produce registers or other
document on demand by
Inspector and prevents any
factory worker from being
examined by the Inspector he
1044 will be punishable with....... ######## ######## ######## ######## ######## R
The government of India has set
up the second national labour 15 th December 15th October 17th september 15th October
1045 on ................. 1999 1999 1999 15th June 19999 1999 R
Poor discipline Lack of safety
1046 #NAME? at workplace Oily surface awareness Untrained worker Oily surface R
Carbon dioxide is not used for
1047 which class of fire? class A Class B Class C Class E class A R
Directorate
Directorate of General of Directorate Directorate
Goods for Measurement General of None of the General of
1048 DGMS stand for ........ Mining Safety and Safety Mines Safety above Mines Safety R
Which of the following is a cause
1049 of dispute: Economic cause Technical Cause Social Cause All of the above All of the above R

refusal of
employer to
Termination of continue to
the service of employ workers Closing of place None of the Closing of place
1050 Lock-out means: worker in his industry of employment above of employment R

Termination of Termination of
services on services on the
Voluntary reaching the age ground of
Retrenchment does not retirement of of continued ill
1051 include..... the worker superannuation health All of the above All of the above R

The work committee shall be


formed in any industry that
have employed minimum ..........
1052 workers in preceding 12 months. 100 150 200 250 100 R

A worker having more than one 40% of the total 50% of the total 50% of the total
year of continuous service of his basic of his basic of his basic
under an employer, if is laid off, wages and 40% of the total wages and wages and
shall get compensation equal to dearnessallowan of his basic dearnessallowa None of the dearnessallowan
1053 .............. ce wages nce above ce R
According to Minimum Wages
Act, government may provide a
day for rest in every period of
1054 ..... days 6 7 8 10 7R
Which one of the following
activity does not require a work Carrying tools to Work near Carrying tools to
1055 permit? the tool room High risk activity Pressure testing energized lines the tool room R
1056 Get the odd one out: Issuer Foreman Field operator Executor Foreman R
The sole purpose of work permit To finish the Increase None of the
1057 is: work quickly To avoid accident efficiency above To avoid accident R
The fire drill should be None of the
1058 conducted on a : Holiday National holiday Working day above Working day R
q_id q_description a b c d ans q_level

Employees get
With reference to a fire drill, Small fire is Employees get to know ways
which one of the following created in a fire to know causes of eztinguishing
1059 statement is incorrect? drill of fire a fire All of the above All of the above R
1060 Get the odd one out: Oil Grease Acid Solvent Acid R
Fire involving Fire involving
ordinary Fire in Fire involving ordinary
Cooling effect of water is combustible flammable gaseous Fire involving combustible
1061 essential for: matter liquids substances metal matter R
Fire involving
ordinary Fire in Fire involving Fire in
A blanketing effect is essential combustible flammable gaseous Fire involving flammable
1062 for: matter liquids substances metal liquids R
Fire involving
ordinary Fire in Fire involving Fire involving
It is necessary to dilute the combustible flammable gaseous Fire involving gaseous
1063 burning gas for: matter liquids substances metal substances R
Fire involving
ordinary Fire in Fire involving
Special extinguishing medium is combustible flammable gaseous Fire involving Fire involving
1064 essential for: matter liquids substances metal metal R
Fire involving
The electrical nonconductivity of ordinary Fire in Fire involving Fire involving Fire involving
the extinguishing media is combustible flammable gaseous electrical electrical
1065 important for: matter liquids substances equipment equipment R

1066 Get the odd one out: Nitrogen oxide Sulphure dioxide Carbon dioxide Arsenic hydride Carbon dioxide R
Which one of the following is Improper use of Improper
1067 not a mechanical hazard: tools ventillation Unsafe clothing Short circuit Short circuit R

Which one of the following is Minimises


not applicable to Good discomfort to Reduces chances Refers to
1068 housekeeping: employees of fire cleanliness Extinguishes fire Extinguishes fire R

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