Class Notes: Scribd's Extortionate Practices

Topic: Scribd's Business Model and Its Impact on Consumers

Key Points:

● Subscription Model: Scribd operates on a subscription model, charging users a

monthly fee for access to its library of documents, audiobooks, and ebooks.
● Bait-and-Switch Tactics: Scribd often lures users with promises of free access or trials,
only to restrict content or require payment after a short period.
● Limited Downloads: Even with a paid subscription, users may face limitations on the
number of documents they can download, forcing them to continue paying to access the
content they need.
● Unfair Practices: Scribd has been accused of copyright infringement, uploading
copyrighted material without permission from the authors or publishers.
● Alternative Platforms: Many free and affordable alternatives exist for accessing
documents and information online, such as Project Gutenberg, Open Library, and
university libraries.
● Consumer Rights: It's important for consumers to be aware of their rights and not be
coerced into paying for services they don't need or want.

Discussion Questions:

● How do Scribd's practices impact consumers, especially those who need access to
information for essential tasks like repairing their vehicles?
● Are there ethical concerns with Scribd's business model, particularly regarding copyright
infringement and potential exploitation of authors?
● What can consumers do to protect themselves from such practices and find reliable
sources of information?
● Should there be more regulation of online platforms like Scribd to ensure fair and
transparent business practices?
● What are the potential consequences for Scribd if they continue with their current
business model?

Conclusion:

Scribd's practices raise concerns about consumer rights, copyright infringement, and ethical
business practices. As consumers, we have the power to choose alternative platforms and hold
companies accountable for their actions. By supporting fair and transparent business models,
we can create a more equitable and accessible information landscape