TRANSPORT

Technical Supplier Assurance

Safety, Environment and Regulation

Asset Management Branch

transport.nsw.gov.au
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Acknowledgement of
Country

Transport pays respects to Elders past and

present, and recognise and celebrate the
diversity of Aboriginal peoples and their ongoing
cultures and connections to the lands and waters
of NSW.

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Welcome and introductions

Facilitator introduction

Participant introduction (via Poll)

Course etiquette

Safety arrangements

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Course program

1 Context and setting the scene

2 Technical assurance framework

3 Authorisation requirements

4 Contracting scenarios

Break

5 Technically assured organisation

6 TAO engineering services

7 Bringing it together

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Learning objectives
At the end of this course you will be able to:

 Understand the Technical Supplier Assurance (TSA) Framework and its

application

 Understand the Technically Assured Organisation (TAO) Scheme and

its application

 Understand the processes supporting the scheme and the role you
play

 Consider various scenarios in how to implement the scheme under

difference circumstances

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Scheme benefits
For Transport and industry
Asset Custodian
Justified confidence in
the technical aspects
used to achieve Transport
outcomes
Value for Money: Reduce the cost of compliance for technical partners while achieving Transport’s needs
Asset Steward For Industry For All
Justified confidence in Recognition of technical A clear and consistent
the technical aspects capabilities and support approach where the
for the continual playing field is known
used to achieve project
improvement to systems and understood
outcomes
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Exercise
Why do you think technically assured organisations and technical supplier assurance are
required?
https://join.structuredchange.com.au/STATFNSW

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01
Context and setting the scene

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Transport for NSW purpose
Making NSW a better place to live, work and visit

TfNSW manages a diverse and complex transport system

These assets work together to deliver a total service

With a focus on delivering assets and services for our

customers and the community we require technical
expertise from our delivery partners

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Our transport journey
Where have we come from

NOV 2011

FEB 2020
2022
2013
TAO
replaces
AEO

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Guiding principles
Transport and Industry agreed
The following principles form the foundation of the framework in order to deliver value for Transport, our
customers, industry partners and the people of NSW

Principle 1 Principle 2 Principle 3 Principle 4 Principle 5

Provide confidence
that the right level of Enable growth and
Present assurance Present an integrated
Allow greater market assurance is provided provide confidence in
commensurate to the assurance view that is
capability and capacity when TNSW or the the transport sectors
risk and be scalable not mode based
supply chain are capability
delivering

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Technical supplier assurance
Why is it needed?
Both TfNSW and industry have a shared responsibility for getting the right outcome for our customers. There are
inherent risks in the work that we deliver and the Technical Supplier Assurance framework and processes mitigate
against those risks.

Safety Minimise disruption

Fit for purpose Expense/Value For money

Integration Efficient and reliable

Innovation Sustainable

Technical supplier assurance increases capacity

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Assuring Technical Capability
Intent of the scheme

To provide assurance that technically capable organisations and technically competent

individuals are working on our assets

Authorising Assuring
Assuring Requirement for
entities to work technical
technical application Surveillance
within their capability and
capability during through the activities
technical competency
procurement supply chain
capability during delivery

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Technically assured organisation
Expectations of a TAO
Accountable for the following activities:

Assuring their own

Managing the
stakeholders necessary to
deliver the products /
service
Coordinating delivery
engineering services as
of the outcomes with
well as any other
the next user and end
suppliers for which they
user of the work
are accountable

Authorised across technical capability areas within the scope of their authorisation

Assurance includes safety assurance and also reliability, availability, maintainability and safety
(RAMS) assurance where applicable

Accountable to provide a 100% self assured product or service

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Transport asset management interdependencies
Coordinated approach to assurance

Asset Management Framework: aligns Systems Engineering Framework: provision

TfNSW to the NSW Treasury Asset of a structured development process across
Management Policy and the national and the life cycle taking into consideration both
international asset management the organisational and technical needs
standards

Technical Supplier Assurance Framework: supply of

technical services and products and defines the Configuration Management Framework:
assurance to give justified confidence that technical defines the authority required to make and
aspects have been appropriately considered and recommend changes to our assets and
conducted services

Standards Management Framework:

outlines the way transport standards are Technical Capability Framework: provides
developed, managed and governed for a structured and systematic approach to
application to assets used in the TfNSW managing technical capabilities
business

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What has changed?
At a high level

A new framework to govern supplier assurance and a new scheme that recognises technical capability

Technical Supplier Assurance Technically Assured

Framework Organisation

Governs the arrangements that Recognises technical capability

assure that technically capable within the transport sector and
organisations and technically allows entities to provide self
competent individuals work on assured services on Transport
Transport assets assets

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AEO to TAO
Key changes

TAO Authorisation TAO Requirements Engineering Services Focus

Scheme
• Updates to the maturity • Streamlined competency • New document defines • Moving from
rating system requirements engineering services authority to
• Focus on performance recognised as part of the assurance
• Updates to process steps TAO scheme
• Non-asset specific
subdisciplines
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Asset management branch and TSA
Secretary of Transport Office of the Secretary

Cities and Active Greater Sydney Regional and Outer Point to Point Transport Commission
Customer Strategy Transport Metropolitan
and Technology Sydney Trains Port Authority

State Transit NSW Trains Office of Transport Safety Investigation

Sydney Metro Authority
Transport Asset Holding Entity
Infrastructure and Place

Asset Management Branch provides

Safety, Environment and Regulation oversight and assurance across the
technical supplier assurance scheme
Corporate Services

People and Culture

Finance and Investment

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02
Technical assurance framework
TS 00018:1.0

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Implementation of the framework
Aims to deliver value

The appropriate balance of

cost, risk and performance
Assurance and confidence
that the transport and
project outcomes will be
achieved
An outcomes-based focus to
encourage innovation and
continuous improvement
Recognition and application
of technical competency,
capability and systems

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Scope of the framework
All self assured activities

All self-assured engineering services and

products including:
• sustainability in design
• electromagnetic compatibility
• fire and life safety
• systems safety
• human factors

All phases of the asset life cycle

Demand / Create / Operate / Renew /

Plan
Need / Acquire Maintain Dispose

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Updated TSA Framework
2023 changes (Asset Steward activities)

TAO requirement for

New principle: Enable Innovation

technical due diligence Guidance on framework

TAO coverage application for non-
Note: Definition of technical due diligence is
for entities subject to further review and will be confirmed
mandatory modes
in a future release.
carrying out
technical Asset
Steward
activities
Clarity on system Updated references,
integration related process description and
assurance terminology

Reinforce TAO’s obligation of self-assurance 22

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What is assurance
Confidence in outcomes

A positive
declaration
intended to give
confidence and Test that Management Producing the Across the
governance provides systems and required planned
confidence competencies outcomes whole of life
and proof are in place from the of the assets
and effective assets

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Assurance versus control
Discharging accountability
Assurance:
Freedom within a
framework

Control:
Micro management
within a process

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Exercise
What are examples of technical activities?
https://join.structuredchange.com.au/STATFNSW

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Key roles

Asset
Owner
TAO
Standard
Setter
Asset
Asset
Steward
Custodian

The entity that owns

the asset (i.e. Transport Authorised to provide
for NSW and TAHE) Accountable for the self assured
development and engineering services to
oversight of Transport- Transport and work on
Accountable for the Responsible for the
wide frameworks, Transport assets
end to end life cycle management and
strategies and performance of assets
management and
standards on behalf of the asset
performance of on
behalf of the asset custodian for the
owner to achieve required life cycle stage
agreed customer and and duration of the
community outcomes partner relationship
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What is technical supplier assurance
Confidence in outcomes
Providing accreditation for suppliers to
Technical supplier assurance is provide self-assured services
the confidence …

… that the technical aspects of an

asset or service change have been
appropriately considered and
conducted …

… against a set of requirements

to achieve an agreed outcome

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Technical control
Examples

• Design review
• Audit
• Accelerated life testing
• Type testing
• Independent verification and
validation (IV&V)
• Peer review

It is up to the supplier to have in place their own technical controls as they are fully
ACCOUNTABLE for the outcome under the TAO scheme

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Exercise
Why do we need technical governance?
https://join.structuredchange.com.au/STATFNSW

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Levels of assurance
Discharging Accountability
Technical Authority

Accountable for overall

transport and customer
Asset Owner Test and verify obligations are met

outcomes

Accountable for setting standards Risk based assurance that the internal
for products and services and Framework, Standards and Controls
Standard Setter are applied
establishing related assurance
frameworks

Accountable for defining required Risk based due diligence and

assurance activities that product and
product or service outcomes – Asset Custodian outcomes have been met
informed client

Independent risk based

Asset Steward verification and due diligence
Accountable for delivering the
required product or service to
TfNSW 100% self assured product or
TAO service across all authorised
technical capability areas
Fully assured delivery
Fully Assured Delivery
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Assurance Effort
Asset Steward and Due Diligence Changes
These changes achieve the same capability/competency standard for all technical assurance
activities enabling them to be relied upon.
Technical Authority
Accountable for overall

Technical expertise relied

Level 3: Test and verify
transport and customer Asset Owner obligations are met

outcomes
Accountable for setting
standards and establishing
assurance frameworks
Accountable for defining
required product or service
outcomes – informed client
upon by others
Level 2: Risk based assurance that
Standard Setter the internal framework, standards
and controls are applied
Level 2: Risk based due diligence and
Asset Custodian assurance activities that product and
outcomes have been met

Accountable for delivery of the If making technical decisions Level 1: Independent risk based
required product or service Asset Steward verification and due diligence
Asset Steward requires TAO

TAOs are the only party able to Level 1: 100% self assured product
Responsible for delivering the
required product or service make technical decisions TAO or service across all authorised
Fully Assured Delivery technical capability areas
Fully Assured Delivery
Assurance Effort To achieve the same capability/competency
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standard for technical assurance activities
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Transition Period
There will be a transition period for the new requirement for Asset Stewards and Technical
Due Diligence accreditation.

Light Rail Heavy Rail Metro

• There is a transition period for the requirement for Asset Stewards and Technical Due Diligence functions to
become accredited. This will be either one year or upon contract renewal.
• During the first six months of the transition period, the details for Technical Due Diligence will be worked through
within Transport. Once formalised further advice will be provided to assist with applications to become accredited.

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Levels of assurance
Levels of confidence

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Key activities
Across technical supplier assurance

Authorisation Assurance
Pathway to Conducted across
qualify as on all phases of life
organisation that cycle delivery
can deliver
technical work
for TfNSW

Life cycle delivery

Activities undertaken when
delivering technical products
and services

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Key activity
Authorisation
The Asset Management Branch, as the Standard Technically Assured Organisation
Setter, is accountable for the key activities:
Proven technical capability  Performance
• Set technical assurance requirements
incorporated into
• Develop and oversee the scheme Proven systems capability  future work,
• Authorising TAOs procurement and
• Actively close non-conformances Proven competency systems  level of control
• Risk-based surveillance audits of TAOs
Authorising an entity to use their technical
framework(s), we aren’t authorising their design
Authorisation Authorisation
this is up to them to provide
requirements assessment
are covered in process is covered
Related artefacts:
further detail in further detail in TAO Authorisation Scheme (TS 06197.2:1.0)
in section 3 section 4 TAO Authorisation Requirements (TS 06197.1:1.0)

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Key activity
Life cycle delivery
Planning Planning Acquire Acquire Acquire
Demand / Need Operate / Maintain
(Network Level) (For Delivery) (Design) (Implement) (Close Out)

Identify need Final

Define Business Operational
for a product
outcome requirements readiness documents
/ service

Verification System
System
Integration
requirements
testing

Verification
Integrate
Design
components

The Asset Custodian is

Verification Asset
accountable for the Build Test Custodian
specification component
key activities
throughout life cycle Asset Steward

delivery Assembly
Verification
Build
instructions component TAO
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Key activity
Assurance
We use a risk based assurance process and our due diligence checks are included in the assurance and
governance plans
Asset Steward is accountable for:

Safety Change Assurance and

Project Contract Due Diligence
Assessment Governance Plan

Accept product
Initiated to deliver a Defines the assurance Assurance through risk based
Determines the level
specific community or to be used on the expectations flow into review - Judgement of
of risk for the project
customer benefit specific project the contract Significance (JoS)
rating

Assurance is scalable to the size and risk of the project and occurs across all life cycle delivery phases

The TAO is accountable for delivering a fully assured product or service, in line with their authorised capability

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Key activity
System integration – ensuring the elements function as a complete system

• Business and network integration is conducted

within Transport
System
Subsystem
Integration • Project and program management functions can be
carried out by the asset steward or the delivery
partner, which may or may not be a TAO
• Engineering management, systems engineering
Subsystem including technical integration, system safety
Subsystem
integration and technical asset specific activities are
delivered by TAOs with appropriate authorisation in
Subsystem each area

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Key activity
System integration

Single TAO coverage Multiple TAO coverage Specialist TAO coverage

Used for smaller contracts Used for larger contracts Used when majority of work is not rail

Transport for NSW Transport for NSW Transport for NSW

receives self assured receives self assured receives self assured
services services services

Procurement contract Procurement contract

A TAO with the explicit system engineering

Integrator Non-TAO
TAO
(provides technical
TAO
(provides technical
capabilities
(provides non-
authorisation needs to be engaged
services and services and when
technicalthe scope of work is split across multiple
managing
assurance) assurance) services only)
suppliers including TAOs and non-TAOs
Sub-contract Sub-contract

Non-TAO
TAO TAO
(provides services
(provides technical (provides technical
assured by party they
services and services and
are contracted to using
assurance) assurance)
that TAO’s systems)

Sub-contracts can continue below TAOs

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Key activity
System integration
The same capability
Specialist TAO coverage
Single TAO coverage
Used for smaller contracts
Multiple TAO coverage
Used for larger contracts Used when majority of work is not rail is expected to be
held if this role is
Transport for NSW Transport for NSW Transport for NSW
receives self assured receives self assured receives self assured being undertaken by
services services services
an internal Transport
entity
Procurement contract Procurement contract

TAO Integrator Non-TAO

(provides technical (provides non-
services and technical managing
assurance) services only)

Sub-contract Sub-contract

It is preferred that both systems

Non-TAO
engineering and
engineering management capability
(provides services is heldTAO by TAO
assured by party (provides technical (provides technical
the party that has signed an agreementservices
they are contracted or and services and
contract with Transport
to using that TAO’s
systems)
assurance) assurance)

Sub-contracts can continue below TAOs

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03
Authorisation requirements
TS 06197.1:1.0

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Key definitions
TAO Authorisation Requirements (TA 06197.1:1.0)

Authorisation
The conferring of authority, by means of an
official instruction, and supported by
assessment and audit, to a supplier, to self-
perform assurance of the competence of its
staff and the outputs of engineering processes
Assurance
A set of structured and planned activities
conducted through the asset life cycle
providing progressive justified confidence
that objectives are being achieved and that
the asset is or will be fit for purpose

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Engineering management capability areas (EMCAs)
TAO requirements are grouped into nine EMCAs

Authorisation requirements for each area are accompanied by:

Elaboration Evidence Documents

Supplementary Documentation Standards or

mandatory and deployment documents that
information evidence that provide
regarding the TAOs are additional
requirement expected to information
demonstrate and
that shall be
relevant and
cover the
proposed scope
of authorisation

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Engineering management (EMCA1)
Process and planning

Capability to provide design

Engineering or technical
support during procurement,
management aligned with
manufacturing, construction,
AS ISO 55000, AS ISO 55001
integration, test and
and AS/NZS ISO 9001
commissioning stages

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Requirements management (EMCA2)
Systematic eliciting, defining, analysing and allocating

Appropriate process,
Managing traceability
responsibilities, structure,
and fulfilment of
tools and deliverables for
requirements through
management of
the service delivery cycle
stakeholder requirements

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Service or solution engineering (EMCA3)
Principles and practices

Interface management relevant to the

engineering services or products

Manage the synthesis and development

of system level requirements

Suitable management relevant to

the scope of services

Manage all human factors

Sustainability

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Assurance, verification and validation (EMCA4)
Progressing demonstration across the life cycle

Verification and validation management relevant

to the engineering services or products

Significance of
engineering changes

SFAIRP
Life cycle approach to risk-
based decision-making
Safety engineering and
assurance arrangements
System safety assurance
subject to ISA
integration into the
engineering services
Demonstrate progressive assurance 47

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Configuration management (EMCA5)
Of all configuration items across the whole of life

Ensure the integrity of

Configuration should be
network product or service
reflective to support the
being delivered and that all
whole of life, NOT just the
changes to assets over the
services provided
system life cycle are managed

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Competence management (EMCA6)
Appropriate knowledge, skills and behaviours
Consistent application of knowledge and skill to the
standard of performance required in the workplace and
the ability to transfer and apply skills and knowledge to
new situations and environments • Managing the competence of
staff, contractors, sub-contractors
and other third party suppliers

• Relevant external qualification

standards

• Train, develop and assess the

competence of staff

• Knowledge management
capability

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Stakeholder management (EMCA7)
Establish and maintain stakeholder involvement

Identify and manage

internal and external
stakeholders as
appropriate to the scale
and scope of engineering
services being provided

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Resource management (EMCA8)
Tangible and non-tangible resources

Ensure the required tangible and non-

tangible resources are available as
necessary for the provision of the
authorised scope of engineering services

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Supplier management (EMCA9)
Acquisition from internal and external suppliers

Manage selection, evaluation and

monitoring of internal or external
suppliers and to assure selection
and acquisition of required
products and services

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TAO Authorisation Requirements
Minor amendments have been made to requirements and guidance

Collaboratively reviewed a total of 60 stakeholder comments

ENM18
(under 6.4.2 System
safety assurance)
From ‘as
applicable’ to
‘mandatory’ References & Definitions
Better alignment with current
practice
System safety assurance
requirements
With better clarity and
more examples
Readability
Compliance with Asset
Standards Style Manual 53

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TAO Authorisation Scheme
Minor amendments have been made to the scheme document

Collaboratively reviewed a total of 94 stakeholder comments

Scoping guidance
Removed outdated rules to
provide clear guidance

Automated process Surveillance & Maturity rating

Align language with the online Process details updated to
process and terms reflect current practice

Readability
Sections reorganised
and editorial updates 54

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TAO Engineering Services
Amendments have been made to the engineering services

Collaboratively reviewed a total of 120 stakeholder comments

Service Overlap
Removed overlaps in
Fire and Life Safety,
Building Acoustics
Physical security
Updated sub-disciplines Signals & Control Systems
Updated sub-disciplines

Enhanced Service
Description
Such as Engineering Management,
Systems Assurance, ISA, Config
management and so on
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04
Contracting scenarios

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Contracting scenarios
Flexible arrangements for different circumstances
Flexibility
The Technically Assured Organisation (TAO) scheme caters for industry scenarios

Across all scenarios TAOs are accountable for the following

activities:
• Stakeholder engagement and management necessary to
deliver the products / services
• Coordinating delivery of the outcomes with the next user
and end user of the work
• Assuring their own engineering services or products as well
as any other suppliers for which they are accountable
• Compliance with TfNSW standards, policies, specifications,
legal frameworks and safety requirements

Any entity delivering self-assured technical services for lifecycle delivery is required to be authorised as a TAO
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Contracting scenarios
Multiple TAO coverage Specialist TAO coverage
Single TAO coverage
Used for larger contracts Used when majority of work is not rail
Used for smaller contracts

Transport for NSW Transport for NSW Transport for NSW

receives self assured receives self assured receives self assured
services services services

In each scenario a TAO

Procurement contract Procurement contract can only provide self
assured services
TAO TAO Integrator Non-TAO within the scope of
(provides technical (provides technical (provides non-
technical managing
their authorisation –
services and services and
assurance) assurance) services only) as defined in the
Engineering Services
Sub-contract Sub-contract Matrix

Non-TAO
(provides services TAO TAO
assured by party they (provides technical (provides technical
are contracted to services and services and
using that TAO’s assurance) assurance)
systems)

Sub-contracts can continue below TAOs

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Scenario 1
You have authorisation across the entire scope of the project

Single TAO coverage

Used for smaller contracts

Transport for NSW TfNSW is the asset custodian and will more
receives self assured
services
often than not also be the asset steward in this
scenario
Procurement contract

TAO As a TAO, and in line with the scope of your

(provides technical
services and
authorisation, you are required to provide fully
assurance) self-assured products or services
Sub-contracts can continue below TAOs

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Scenario 2
You hold most of the required scope but need to insource some specialist capability
Multiple TAO coverage
Used for larger contracts

TfNSW is the asset custodian and may also Transport for NSW
receives self assured
be the asset steward in this scenario
services

Procurement contract

As a TAO, and in line with the scope of your TAO Integrator The ‘integrator’ will need to bring the
authorisation, you are required to provide fully (provides technical components together and ensure that
self-assured products or services
services and the elements function together as a
assurance)
complete system
Sub-contract

The non-TAO insourced

Non-TAO
capability must be assured under (provides services TAO You can insource capability outside
the engaging TAO’s systems and assured by party they (provides technical your scope of authorisation from
fall within the engineering scope are contracted to services and another TAO
using that TAO’s assurance)
of their authorisation systems)

Sub-contracts can continue below TAOs 60

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Scenario 3
Technical work is delegated through a managing entity to a TAO
Specialist TAO coverage
Used when majority of work is not rail

TfNSW is the asset custodian and will Transport for NSW

also be the asset steward in this receives self assured
scenario services

Procurement contract

The procurement contract is with a Non-TAO

non-TAO to provide project managing (provides non-
services for rail component only technical managing
services only)

Sub-contract
Technical services and assurance, where As a TAO, and in line with the
required, are sub-contracted to a TAO TAO
scope of authorisation, is the
(provides technical
who is accountable for the provision and services and requirement to provide fully self-
self-assurance of the technical products assurance)
assured products or services
and services Sub-contracts can continue below TAOs
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05
Technically assured organisation (TAO) scheme
TS 06197.2:1.0

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Scheme overview
Justified confidence

Value for Money: Reduce the cost of compliance for technical partners while achieving Transport’s needs

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Steward (life cycle accountability)
Asset Manager Maintainer
Planning Planning Acquire Acquire Acquire
Demand / Need Operate / Maintain
(Network Level) (For Delivery) (Design) (Implement) (Close Out)

Identify need
Operator
Define Business Operational Final
for a product
outcome requirements readiness documents
/ service

Verification System
System
Integration
requirements
testing

Designer Design
Verification
Integrate
components

The Asset Custodian is

Verification Asset
accountable for the Build Test Custodian
specification component
key activities
throughout life cycle Asset Steward

delivery Assembly
Verification
Build Constructor
instructions component

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Assessment
TAO assessment method
Evaluate against requirements
and industry best practice
Completeness of
systems and processes
Maturity of systems
and processes
Capabilities
Phase 1 Phase 2
Preliminary review Assessment
• Guided self-assessment • AMB assesses maturity of
• Supports definition and organisational systems and processes
clarification of scope of • Evaluation of compliance to the
authorisation and compliance relevant TAO requirements
to the TAO requirements • Evidence of relevant experience of
• Optional for scope expansion service provision and assurance using
assessments or re-assessments own processes and systems
Outputs of the authorisation assessment process:
Conditions,
Organisational
Approved scope improvement
maturity
of authorisation suggestions and
profile
corrective actions
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Surveillance
Activities and approach

Activities involve monitoring the systems,

processes, procedures, tools and deliverables
of TAOs

Aims to maintain AMB awareness and

confidence in relation to TAO performance,
scope of authorisation and level of maturity

Aims to ensure that a TAO remains compliant

against its assessed level of capability within
the authorised engineering scope

Assuring that the TAO is working within their

authorised engineering scope
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Authorisation
Scoping

Each TAO is authorised across technical

capability areas within the scope of their
authorisation

The scope of authorised engineering

services outlines the range of
engineering services a TAO is
recognised to be able to provide in
relation to the TfNSW transport assets

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TAO maturity rating
Quantifies the level of confidence for consistent and reliable delivery and assurance
Level 5: Demonstrates evidence of effective
and efficient fulfilment with full control backed
up, continuous measured optimisation and Level 5
The rating impacts the
improvement
frequency of
Level 4 surveillance audits
Each step in the maturity
rating increment is based on
fulfilment of the conditions Level 3
for all preceding levels and Identified non
includes the additional conformances reduce
criteria specified in that level Level 2
the rating

Level 1

Level 0: Does not have or meet

the requirement or capability Level 0

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TAO Maturity Profile Update The TAO Maturity Profile will not
be used to inform procurement
Available within TfNSW to assist project risk mitigation decisions or contract award.

Maturity ratings
are compared to
Latest audit history
the Industry (All
and outcome is
TAOs) average.
available to
indicate currency.

Open non-
conformances are Future Plan:
available to inform To integrate with
risk mitigation. TAO performance
in project delivery
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Assessment process
Five step assessment process

1 2 3 4 5

Scoping and self Follow-on assessment

Initial engagement AMB assessment Assessment finalisation
assessment site visits (optional)

• Applicant initiates • Applicant identifies • Evaluation of • Further clarification, • TAO letter of

assessment process - scope and prepares applicant engineering submission of authorisation,
Instructions on self assessment management additional evidence certificate, approved
TfNSW website submission processes maturity or to share assessment summary
• AMB assigns an • Authorised facilitator • Verification of preliminary AMB report and
authorisation provides support and applicant engineering conclusions, for engineering services
facilitator guidance services scope instance if significant matrix is issued
risks are identified

Successful completion Successful completion results in

results in granting of issuing a letter of intent to
pre-qualified status recommend TAO authorisation 70

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06
TAO Engineering services
TS 06197.3:1.0 and TS 06197.4:1.0

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Changes from AEO to TAO
New specification and updates to the existing matrix

Reduced lifecycle disciplines by

moving early lifecycle activities to the
standalone professional services list

Updated discipline headings

Streamlined sub disciplines
• Comms disciplines reduced from
11 to 6
• Two disciplines moved into
Corridor Infrastructure and
Engineering
New non-asset specific services

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Authorisation scoping
Scope of services is represented in the engineering services matrix and are used by:

TfNSW for scoping Bidding TAOs to

applicant services to demonstrate their
create the individual combined authorisation
TAO's engineering coverage against the
services matrix project needs

TfNSW to define project engineering

services capability for projects

Two engineering services matrix:

TAO Engineering Services Matrix.xlxs (TS 06197.4:1.0)
TAO Engineering Services Matrix - Maritime.xlxs (TS 06197.5:1.0)
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Activities across the life cycle
Specific engineering activities are define for each of the lifecycle phases

Demand / Create / Operate / Renew /

Plan
Need / Acquire Maintain Dispose

SRS development Plan decommissioning or disposal

Concept or reference design Conduct decommissioning or disposal

Design Plan asset maintenance

Material procurement
Manufacturing or fabrication
Construction or installation
Subsystem integration
Testing and commissioning
Acceptance services
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Maintain or upgrade assets
Conduct asset condition surveys
Further details on activities provided in:
TAO Engineering Services (TS 06197.3:1.0)
TAO Engineering Services Matrix.xlxs (TS 06197.4:1.0)
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Note: Roads TAO Engineering Services is under development
Services
Discipline specific Specialist engineering disciplines:

1. Fleet engineering
2. Signals and control systems
3. Engineering
4. Telecommunications engineering
5. Corridor infrastructure and engineering
6. Civil engineering infrastructure
7. Interchanges and buildings
8. Energy networks and systems

Specialist engineering disciplines - maritime:

1. Vessels
2. Civil and related engineering
3. Buildings and wharves
4. Environmental
5. IT and passenger information and communication
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Services
Non-asset specific

Non-asset specific engineering disciplines:

1. Asset management systems services
2. Engineering management services
3. Systems engineering and assurance (including
systems and safety integration) services
4. Other professional engineering services

Engineering services matrix

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07
Bringing it together

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Framework and standards
Documentation

Technical Supplier Assurance Framework (TS 00018)

Existing Existing Existing Existing New

standard standard standard standard standard

Supersede: Supersede: Supersede: Supersede:

T MU MD 00009 ST T MU MD 00009 F1 T MA MD 00009 F1 T MU MD 00009 SP

AEO Authorisation Engineering Services Engineering Services AEO Authorisation
Requirements Matrix Matrix - Maritime Model

Publish: Publish: Publish: Publish:

Publish:
TS 06197.1 TS 06197.4 TS 06197.5 TS 06197.2
TAO Authorisation TAO Engineering TAO Engineering TAO Authorisation TS 06197.3
Requirements Services Matrix Services Matrix - Scheme TAO Engineering
Maritime Services
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Assessment process
Five step assessment process

1 2 3 4 5

Scoping and self Follow-on assessment

Initial engagement AMB assessment Assessment finalisation
assessment site visits (optional)

• Applicant initiates • Applicant identifies • Evaluation of • Further clarification, • TAO letter of

assessment process - scope and prepares applicant engineering submission of authorisation,
Instructions on self assessment management additional evidence certificate, approved
TfNSW website submission processes maturity or to share assessment summary
• AMB assigns an • Authorised facilitator • Verification of preliminary AMB report and
authorisation provides support and applicant engineering conclusions, for engineering services
facilitator guidance services scope instance if significant matrix is issued
risks are identified

Successful completion Successful completion results in

results in granting of issuing a letter of intent to
pre-qualified status recommend TAO authorisation 79

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Being on the scheme
Self assurance requirements for a TAO
Technical Authority

Accountable for overall

transport and customer
Asset Owner Test and verify obligations are met

outcomes

Accountable for setting Risk based assurance that the

standards for products and internal Framework, Standards
Standard Setter and Controls are applied
services and establishing
related assurance frameworks

Accountable for defining Risk based due diligence and

assurance activities that product
required product or service Asset Custodian
Delivery and outcomes have been met
outcomes – informed client
Partner (AEO)

Independent risk based

Asset Steward verification and due diligence
Accountable for delivering the
required product or service to
TfNSW 100% self assured product or
TAO service across all authorised
technical capability areas
Fully assured delivery
Fully Assured Delivery
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Assurance Effort
Transport supporting you and your organisation
Secretary of Transport Office of the Secretary

Customer Cities and Active Greater Sydney Regional and Point to Point Transport Commission
Strategy and Transport Outer
Sydney Trains Metropolitan Port Authority
Technology
State Transit Office of Transport Safety Investigation
NSW Trains
Sydney Metro Authority
Transport Asset Holding Entity
Infrastructure and Place
Asset Management Branch
Safety, Environment and Regulation provides oversight and assurance
across the technical supplier
Corporate Services assurance scheme

People and Culture

Finance and Investment

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Next steps

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Further resources

Technical Supplier TAO TAO TAO TAO TAO Engineering

Assurance Authorisation Authorisation Engineering Engineering Services Matrix -
Framework Requirements Scheme Services Services Matrix Maritime
(TS 00018) (TS 06197.1) (TS 06197.2) (TS 06197.3) (TS 06197.4) (TS 06197.5)

https://www.transport.nsw.gov.au/industry/asset-
management-branch/technical-supplier-assurance-tsa- https://standards.transport.nsw.gov.au/
framework
Framework, scheme overview and frequently asked questions Technical standards (TS documents)

AuthorisationAudit@transport.nsw.gov.au 83

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Key take aways

Clear accountability,
Scope of approved
ownership and Assurance
engineering services
responsibility

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QUESTIONS

FEEDBACK
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Thank you

All TAOs and applicant TAOs are

invited to the annual industry
briefing.

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