Bombax Logistics Pvt Ltd

Process Interaction Chart

Doc ID: BLPL-IMS-4.4.0
Issue Date: 03-04-2023
Version: 1.0
Review Date: 14-04-2023

Document Classification: Internal

Version: 1.0
Dated: 03 April 2023
Document Owner: CISO

Authorization
Prepared By Reviewed By Approved By
Name Date Name Date Name Date
Mr. Muhammad 14-04-2023 Mr. Mufaddal 14-04- Mr. Feryuz Patel 14-04-2023
Ally Indorewala 2023

Revision History

Version Date Revision Author Summary of changes

1.0 NA NA Document Creation
Bombax Logistics Pvt Ltd

ISO 9001:2015 (QMS) & ISO/IEC 27001:2013 (ISMS)

People, process, and technology are critical to the Bombax Logistics for the conduct of its business. By
establishing, documenting, implementing, monitoring, reviewing, and maintaining QMS and ISMS based on the
ISO 9001 & ISO/IEC 27001 standard, the Bombax Logistics has confidence in its personnel and Quality
framework, offers better assurance to its business partners and customers.
Core Process

Management Support Process

Process
Customer

Management Customer Outsource (IT

Process related Process Team)

Request for
Policies & proposal Licensed SaaS
Objectives system
Business
Acceptable
Customer Proposal Sales
satisfaction

Internal Audit Contract Human

agreement Resources

BLPL Connect
Analysis of data Life Cycle Courier
Process Provider

Project Planning
Risk assessment Admin
Requirement

Specifications
Corrective Project Delivery
action Execution Tracking

Management Maintenance Monitoring Plan &

Measurement Process
Review

Continual Control of Non-

conformity action
Improvement

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Bombax Logistics Pvt Ltd

- for the same as shown below:

Bombax Logistics has adopted the Plan-Do-Check-Act (PDCA) approach

Plan Do

Identify Test
your Potential
Problem Solutions

Implement
Study
the best
Result
Solution

Act Check

Application of PDCA model to QMS & ISMS process is briefly explained in the manual.

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 Bombax Logistics Pvt Ltd

Process Interaction of the Department/Process

Department CEO AVP – AVP – Chief HR Control Hub Sales Accounts Compliance HR Logistics
Operations Sales Financial Manager Tower Manager Team Department Department Executive Administ
/Process & MR/CISO Officer Team rators

CEO X X X X X X
AVP – X X X X X X X X
Operations &
MR/CISO
AVP – X X X X X X
Sales
Chief Financial X X X X X X
Officer
HR X X X X X
Manager
Control Tower X X X X X
Team
Hub X X X X X X
Manager
Sales Team X X X X X X
Accounts X X X X
Department
Compliance X X X X X X X
Department
HR Executive X X X X X X
Logistics X X X X X X X X X X
Administrators

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Bombax Logistics Pvt Ltd

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