Doc ID: BLPL-IMS-5.

3
Bombax Logistics Pvt Ltd Issue Date: 14-04-2023
Version: 1.0
Roles, Responsibilities and Authorities Latest Date: 14-04-2023
1 | Page

Key positions Responsibility Authority

CEO  Setting the company's vision, mission, and Making major corporate
overall strategy decisions, managing overall
 Building and leading an effective operations, and setting the
management team company's strategic
 Ensuring financial performance direction.
 Developing and maintaining a positive
company culture Mr. Chaitanya Singh
 Building relationships with stakeholders
 Ensuring compliance with laws and
regulations
 Anticipating and responding to changes in
the business environment

AVP - Operations  Managing and leading operational teams Decision-Making Authority,

 Developing and implementing operational Operational Planning and
strategies Execution
 Monitoring and analyzing operational
performance
 Managing budgets and expenses
 Ensuring compliance with regulations and
policies
 Collaborating with other departments
 Identifying and mitigating operational risks Mr. Feryuz Patel

AVP - Sales  Developing and implementing sales Business Development and

strategies Client Relationship
 Managing and leading the sales team Management,
 Monitoring and analyzing sales performance Market Analysis
 Developing and managing sales budgets
 Building and maintaining relationships with
key customers
 Developing and implementing sales training Mr. Rayomand Unwala
programs

Chief Financial Officer
 Overseeing financial management Manage cash flow, liquidity,
 Managing financial risks and working capital to
 Ensuring compliance optimize financial
 Providing financial insights resources.
 Developing financial strategies Provide financial analysis
 Managing financial relationships and insights to support
 Leading financial operations strategic initiatives,
investments, and business

Prepared By Reviewed By Approved By

Mr. Muhammad Ally Mr. Mufaddal Indorewala Mr. Feryuz Patel
 Doc ID: BLPL-IMS-5.3
Bombax Logistics Pvt Ltd Issue Date: 14-04-2023
Version: 1.0
Roles, Responsibilities and Authorities Latest Date: 14-04-2023
2 | Page

development opportunities.

Mr. Girish Gogte

HR Manager  Developing and implementing HR strategies Recruitment and Selection,

 Recruitment and staffing Maintain employee records
 Performance management
 Compensation and benefits
 Employee relations
 Training and development Ms. Vishakha More
 Compliance
 HR operations

Control Tower Team
 Monitoring supply chain performance Establish (KPIs) and metrics
 Identifying and mitigating risks to measure performance of
 Coordinating with stakeholders logistics operations.
 Analyzing data and providing insights
 Improving supply chain processes Coordinate and manage
 Managing logistics and transportation logistics activities across
different departments

Mr. Avish Acharya

Hub Managers  Managing hub operations Inventory Management

 Monitoring hub performance
 Leading and managing the hub team Ensure timely and accurate
 Ensuring safety and compliance order fulfilment.
 Managing budgets and resources
 Developing and implementing process Mr. Pramodh Kocherla
improvements Mr. Anushan Rajaram
 Coordinating with internal and external Mr. Devinder Kumar
stakeholders Mr. Dinesh Maurya
 Continuous Improvement Mr. Aditi Ghosh
 Performance Monitoring and Reporting Mr. Tajuddin
Mohammed

Sales Team  Prospecting and lead generation Business Development

 Conducting sales presentations and

Prepared By Reviewed By Approved By

Mr. Muhammad Ally Mr. Mufaddal Indorewala Mr. Feryuz Patel
 Doc ID: BLPL-IMS-5.3
Bombax Logistics Pvt Ltd Issue Date: 14-04-2023
Version: 1.0
Roles, Responsibilities and Authorities Latest Date: 14-04-2023
3 | Page

demonstrations Customer Relationship

 Handling objections and closing deals Management
 Maintaining customer relationships
 Providing market intelligence
 Managing sales data Mr. Yogesh Sawant

Accounts Department  Maintaining financial records Budgeting and Financial

 Managing accounts payable and accounts Planning
receivable
 Bookkeeping and accounting ensure accurate recording
 Cash flow management of financial transactions
 Tax compliance
 Financial analysis
 Audit and compliance Mr. Mohammed Sharif

Compliance Department  Develop and implement policies and Information Security

or CISO/MR procedures Strategy and Governance
 Conduct risk assessments
 Monitor compliance Vendor and Third-Party Risk
 Provide training and awareness Management
 Respond to incidents
 Ensuring that processes needed for the Monitor Compliance
Quality Management System are established,
implemented and maintained in accordance
with the International Standards ISO
9001:2015 including statutory and regulatory
requirements.
 Collecting the necessary data with respect to
Audit Findings, Customer Complaints /
Customer Feedback / Customer Satisfaction, Mr. Muhammad Ally
Corrective Actions etc. analyzing the same
and reporting to the Top Management on the
performance of the Management System.
 Maintaining all IMS record pertaining all
activities carried out
 Communicate the IMS Policy
 Monitoring the IMS Objective
 Managing the information security program
 Conducting risk assessments

Prepared By Reviewed By Approved By

Mr. Muhammad Ally Mr. Mufaddal Indorewala Mr. Feryuz Patel
 Doc ID: BLPL-IMS-5.3
Bombax Logistics Pvt Ltd Issue Date: 14-04-2023
Version: 1.0
Roles, Responsibilities and Authorities Latest Date: 14-04-2023
4 | Page

 Ensuring compliance with regulatory

requirements
 Managing security incidents

HR Executive  Employee engagement Conduct interviews, assess

 Performance management candidates, and make
 Compensation and benefits recommendations for hiring
 Employee relations decisions.

Ensure compliance with

legal requirements

Mr. Mahima Holkar

Logistics Administrators
 Managing inventory
 Transportation management
 Warehouse management
 Supply chain optimization
 Managing documentation
 Customer service
Receive and process
customer orders, ensuring
accuracy and completeness.
Transportation and Freight
Management

Mr. Akhilesh Dube

Mr. Muzammil Ahmed
Mr. Nirav Sthalekar

Operations Team  Process management Planning and Execution

 Production management
 Supply chain management Order Management
 Customer service
 Health and safety
Mr. Suraj Hule
Mr. Deepak Safar
Mr. Tushar Shinde

Delivery Boys  Delivering Goods Package Pickup and

 Maintaining delivery vehicles Verification
 Following delivery schedules
Package Handling and

Prepared By Reviewed By Approved By

Mr. Muhammad Ally Mr. Mufaddal Indorewala Mr. Feryuz Patel
 Doc ID: BLPL-IMS-5.3
Bombax Logistics Pvt Ltd Issue Date: 14-04-2023
Version: 1.0
Roles, Responsibilities and Authorities Latest Date: 14-04-2023
5 | Page

 Communicating with customers Transportation

 Managing delivery documentation
 Following safety protocols
 Resolving delivery issues
Mr. Delivery executive

Prepared By Reviewed By Approved By

Mr. Muhammad Ally Mr. Mufaddal Indorewala Mr. Feryuz Patel