Investigation Summary

Complaint Information
Program :
Name :
Intake Type :
Complaint Number :
Complaint Description :
injury to child, supervision
Child Care Program Credential # : 892
TINKER TOWN LEARN & PLAY Complaint Received Date : 11/13/2018
CENTER - SMOKE RANCH
Complaint Complaint Closed Date : 10/08/2019
2591

Allegations
Allegation Type Category Allegation Description
Lack of Supervision UnSubstantiated NAC 432A.520 ( Supervision ) ±Based on investigation and
communication with Director and staff, this complaint is
determined - unsubstantiated - It was determined that
supervision was adequate on the playground. Staff stated that
they were interacting with children and circulating the
playground when incident occurred.
Ratios Substantiated NAC 432a. 5205 (Ratio) ±Based on investigation and
communication with Director and staff, this complaint is
determined - substantiated ±Surveyors could not prove the
facility was in ratio due to inaccurate sign in sheets.
Incident reporting Substantiated NAC 432A.378(incident reporting) Based on the information
provided from the reporting party and surveyor investigation this
was found to be substantiated. The facility never made the
parent aware of the incident.
Other Substantiated NAC 432A.280.5 (inaccurate sign in sheets) Based on record
review and interview this was found to be substantiated.

SOUTHWICK, CHER

09/10/2019 Investigation Summary Page 1 of 1