Training Outline

Course Tittle – SUPPLIER AUDIT TRAINING

INTRODUCTION
The purpose of a Supplier Quality Audit is for you to verify if the supplier’s quality systems,
processes, or products satisfy (comply with) the requirements as set forth in the contractual
agreements, procedures, and/or agreed upon standards.
OBJECTIVE
Objectives of Learning:
By attending this highly interactive workshop, you will be:
 Guided to the Fundamentals and Pre-requisites of Supplier Quality Audits.
 Able to acquire the skills of a Competent Auditor and be part of a cohesive Audit Team.
 Equipped with the expertise and competence in organizing and managing your
Supplier’s Quality Audits.
WHO SHOULD ATTEND
This training is specially designed for professionals related to Supply Chain, Purchasing, Quality
and Manufacturing Management who are responsible for managing your supplier’s quality
performance and who are interested in developing and enhancing your personal competence &
effectiveness in the Supplier Quality Audit related areas.

TRAINING SCHEDULE

TIME TOPIC
Session 1 –
 Types of Supplier Quality Audits
 Audit Types versus Relationships
9.00am – 10.30am  Audit Benefits
 Audit Roles & Responsibilities
 Professional Conduct / Ethical Responsibilities

10.30am – 10.45am Tea break

 Session 2 –
 Auditor Professionalism
 Individual & Audit Conflict Resolution
10.45am – 12.30 pm  Communication & Presentation Techniques
 Interviewing Techniques
 Team Dynamics

12.30pm – 2.00pm Lunch

Session 3 –
 Audit planning elements
 Auditor selection
 Audit-related documentation
2.00pm – 3.30pm  Audit tools & working papers
 Audit strategies

3.30pm – 3.45pm Tea break

Session 4 –
 Audit Data Collection and Analysis
 Establishment of Objective Evidence
 Organisation of Objective Evidence
 Exit and Closing Meetings
 AUDIT REPORTING
 Report Development and Content
 Effective Reports
 Final Audit Report Steps
4.00pm – 5.00pm
 AUDIT FOLLOW-UP AND CLOSURE
 Elements of the Corrective Action Process
 Review of Corrective Action Plan
 Verification of Corrective Action
 Follow-up on Ineffective Corrective Action

- Group Discussion / Activity

Facility

A necessary training facility should be provided to comfortably accommodate the

number of participants. The following training facilities should be made available:
 LCD projector
 White board / Stationary