By- Group 4

INTRODUCTION
Infosys is a NYSE listed global consulting and IT
services company with more than 322k employees,
Established in 1981, by N.R. Narayana Murthy.

Infosys is a global leader in next-generation digital

services and consulting.

In this case study it is shown how Infosys expanded

recruitment to include community colleges to foster a
more diverse workforce.
CHALLENGES LACK OF
FACED 01
AWARENESS

TRADITIONAL
02
EXPECTATIONS

CONFIDENCE AND
03
QUALIFICATIONS

UNFAMILIARITY WITH
04
CORPORATE CULTURE
 STRATEGIC PROGRAMMES

PARTNERSHIP WITH LEARN, EARN, AND DIGITAL

MERIT AMERICA WORK PROGRAM APPRENTICESHIP
PROGRAM
Pros Pros Pros:
Access to Diverse Talent Pool Cost Savings Hands-On Learning
Opportunity for Skill Development Skill development and continuous Talent Retention
Cost-Effective Recruitment learning Skill Development:

Con’s Cons
Perception and Prestige
Cons
Balancing Workload Time and Resource Intensive
Skills Mismatch
Return on Investment Limited Scalability
Limited Networking Opportunities
 TALENT PIPELINE

ATTRACT & BUILD

01
Crafting Employer Value
Proposition (EVP) SOURCE TALENT
Active employer branding 02 Internal referrals
Partnerships Job boards and Online
Portals
03
ENGAGE & NURTURE Diversity & Inclusion
Build candidate relationships
Pre-screening assessments 04 DEVELOP AND UPSKILL
Learning and
05 development
SELECT & ONBOARD
programs
Structured interview process Internal mobility
Efficient onboarding programs
RESULTS AND BENEFITS
CREATING A COST SAVINGS POSITIVE
PIPELINE OF AND FUTURE OUTCOMES AND
DIVERSE TALENT INVESTMENTS CONTINUED
SUCCESS
Partnered with community Reduced per capita cost Significant progress in
colleges. of hiring experienced hiring.
Implemented training
talent. Contributed to the
programs.
Invested in developing a development of new
Created diverse talent
skilled workforce for long- employees.
pipeline.
term success. Ensured a sustainable
Added fresh perspectives
and skills. and thriving work
environment.
ORGANIZATION INSIGHTS
 ORGANIZATION PLAN
Increasing female leadership (board: 12.5%, As a signatory to the UN LGBTI Standards of
workforce: 39.4%) via global programs in tech Conduct, Infosys is committed to creating an
and business. inclusive workplace for this community

Women in LGBTQIA+
Leadership Inclusion

Looking Beyond
Multicultural
Tier-1 Employee
Workforce
Universities Resource Groups
Highly diverse workforce: 160+
Broadened recruitment beyond traditional ERGs address diverse employee needs,
nationalities. Actively promotes cultural
universities (2023) while partnering with promoting belonging and potentially
inclusion and leverages diversity for a
Thurgood Marshall College Fund (1600 attracting a wider talent pool.
competitive advantage.
students from Black colleges).
 Continued Hiring from
Community Colleges
01 Tap into diverse talent pool
Provide opportunities for students
Facilitate entry into the tech industry

Expansion of Training Programs

Equip employees with necessary skills
02
FUTURE
Foster excellence in roles
Promote effective contribution to the

PLANS
company

Long-Term Commitment
03 to Diversifying Workforce
Foster inclusive work environment

04 Harness unique perspectives and talents

Embrace diversity for sustained success
 KEY LEARNINGS

01 Diversifying Recruitment
Sources
Infosys broadened recruitment, embracing community
colleges, enhancing talent pool diversity.

02 Strategic Partnerships

Collaborated with partners to train community college

students, fostering tech diversity.

03 Investing in Employee
Development
Implemented "learn, earn, and work" programs, fostering
skilled, loyal workforce from community colleges.
 Reference

1. https://www.infosys.com/services/digital-workplace-
services/nextatwork.html

2. https://www.infosys.com/careers/documents/talent-
pulse-report-2021.pdf
THANK YOU

ANIKET SAXENA
ANUJA SINHA ROY
ISHA JAISWAL
SHWETA SHARMA
SMRUTISIKHA PATNAIK