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GRADE 10
YEAR END EXAM – MEMORANDUM
Worksheet Resources R245/year
3.2.1 Thando believes that business success should not be measured by money alone, but
also by other criteria. Suggest three ways in which Thando can show his commitment to
education and three ways in which he can care for his staff. (12)
Commitment to education
• Thando can sponsor the school in the immediate vicinity, e.g. its sport teams
• He can help with capital projects, e.g. the shortage of classrooms.
• He can help less privileged children get uniforms.
• He can establish a feeding scheme for the less fortunate learners.
• He can sponsor educational material, e.g. textbooks.
• Any other realistic suggestions. (Any 3 x 2)
Commitment to staff
• He can involve staff in the decision-making process
• He can organise fringe benefits for the staff, e.g. housing, pensions and medical aid.
Grade 10: Business Studies - Term 4
• He can check that working conditions are conducive to work.
• He can make advancement prospects available to staff.
• He can put training opportunities in place.
• He can organise aftercare for workers’ children.
• Any other realistic suggestions. (Any 3 x 2)
3.2.2 The employees in Thando’s business function very well as a team when it comes to the
functioning of the restaurant. Identify and explain five traits that you think are
important in a successful team. (10)
Clear objectives and agreed goals

Home / Grades / Grade 10

• Clear goals give a team direction: team members must know what they want to
achieve.
Openness

/ Subjects / Business Studies

• Team members must feel free o share their feelings, thoughts and ideas openly.
Mutual respect
• Team members who do not respect each other will cause conflict in their teams.

/ Term 4 / Exam Papers & Revision

Opportunities for individual development
• An effective team allows individual team members to develop new skills, and grow
and learn.
Support and mutual trust
• Team members must support and trust each other to be an effective team. You
build trust by being reliable, by doing what you say you will and by taking the
risk to trust that others will do the same.
Members must all be committed to achieve success
• A team that has member who are passionate about their work is more likely to

MOCK YEAR-END EXAM (1)

be successful and get positive results.
Sound inter-team relations
• Individual team members need to make a conscious effort to get the group to
work well together as a team. This is why companies spend time, effort and
money on “team-building” exercises to ensure sound inter-team relationships.

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12

BUSINESS STUDIES
GRADE 10
YEAR END EXAM – MEMORANDUM

Reviewing team progress

• It is important to check a team’s progress against its goals on a regular basis so
that team members can learn from mistakes and avoid similar problems in the
future. (Any 5 x 2)

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MOCK YEAR-END EXAM MEMO (1)

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MOCK YEAR-END EXAM (2)

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MOCK YEAR-END EXAM MEMO (2)

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