BG221-BS21E User Manual A11E.2115

PM Door Drive
User Manual
Model ：BG221-BS21E
Version：A11E.2115
1
BG221-BS21E User Manual
Content
1. Statement................................................................................................................................................. 3
2. Introduce..................................................................................................................................................3
2.1 Application.................................................................................................................................... 3
2.2 Definition.......................................................................................................................................4
2.3 Dimension......................................................................................................................................4
2.4 Specification.................................................................................................................................. 4
3. Debug.......................................................................................................................................................6
3.1 Wiring Illustration......................................................................................................................... 6
3.2 Keypad...........................................................................................................................................7
3.2.1 Outline................................................................................................................................ 7
3.2.2 Display................................................................................................................................7
3.2.3 Keys....................................................................................................................................8
3.2.4 Operation illustration......................................................................................................... 9
3.3 Steps............................................................................................................................................ 10
4. Parameter...............................................................................................................................................12
4.1 Parameter Table........................................................................................................................... 12
4.2 Parameter Description................................................................................................................. 17
5. Trouble Shooting................................................................................................................................... 28
5.1 Error Code Table......................................................................................................................... 28
5.2 Common problem shooting.........................................................................................................30
6. Maintenance.......................................................................................................................................... 35
Appendix................................................................................................................................................... 35
2
1. Statement
Before using it please note below:

l Handling with care to decrease risk of damaging equipment.
l Preventing screws, washers and other metal objects from falling into the drive. Otherwise,
damage or fire may occur.
l Bare metal of cable end must be wrapped with insulating tape.
l Make sure correct earthling to avoid electric shock！
l Make sure the wiring meets EMC requirements. It must be correctly grounded,
otherwise, it may work abnormally or there is a risk of electric shock!
l If the power supply voltage is not within the allowable operating voltage range
specified in the manual (single-phase AC180V ~ 264V), it is possible to cause
damage to the controller. Use the corresponding device for voltage adjustment before
continuing to work.
l During running, non-professional should not do the inspection detect in case of personal
injury or equipment damage.
l Do not insert or pull out any connectors before power off. Do not repair and maintain
equipment when it's power-on .Otherwise, electric shock may occur.
l The instruction of this manual must be followed; Manual can be downloaded by
scanning OR.
l Do not change the controller manufacturer's parameters at will! After replacing the
controller, you must learn and set relevant parameters again!
When scrap the controller, please note:
l Please treat it as industrial waste.
2. Introduce
2.1 Application
Environment Free from direct sunlight, no dust, corrosive gas, flammable gas, oil mist, etc.
Less than 1000 meters (When > 1000 meters, because of thin air make the cooling
Altitude
effect of controller be worse, so please cool it.)
Operation -20℃ ~ +50℃ (cooling required when temperature above +40)
Humidity <90% RH, No condensation, no freezing
Vibration <5.9m/s2(0.6g)
Storage -40℃ ~ +70℃
IP21 (with the mounting plate); when special needs, require additional
Protection
protective measures.
3
2.2 Definition
Fig 1 model definition
2.3 Dimension
Fig 2 Dimension
2.4 Specification
Table 1.3.1 main specification

Item Description
Voltage Single phase, AC180V ~ 264V,50 Hz / 60Hz
Power Input Frequency 50 Hz±5% , 60Hz±5%
Fuse 5A/250VAC, time delay type.
MODE Four LEDs lying in the keypad show the drive status.
Status LED OPEN MODE: When the light is on, it shows that the motor is running.
CLOSE When the light is off, it shows that the motor is not at work.
4
OPEN: When the light is on and “MODE” light is on, it shows
that the door operator is running in opening direction.
FAULT CLOSE: When the light is on and “MODE” light is on, it shows
that the door operator is running in closing direction.
FAULT: When the light is twinkling, it means Fault happens
Self-learning Motor self-learning first and then Door-width self-learning
Fault resetting Some fault reset automatically, some faults need resetting.
Operation Mode DODC Mode(default), Keypad Debug Mode, Demo Debug Mode
IN1 Door Open(OD)
IN2 Door Close (CD)
IN3 Door slow closing(LCD)

Input signal
IN4 Inspection (INS) Refer to Fig 4.
IN5 Reserved Note: the common terminal of input
signal is 0V level. It is forbidden to
COM1 COM1 access high level voltage.
COM2 COM2
K1/K2 Relay output(NC,NO)
K1A Door fully opened (ODL)
(DC30V/1A or 125VAC/0.5A)
K1B Door fully opened (ODL)
K3 Relay output(NC, Default)
K2A Door fully closed (CDL)
(DC30V/5A or 250VAC/10A)
Output signal K2B Door fully closed (CDL)
K4 Relay output(NO, Default)
COM3 COM3
(DC30V/5A or 250VAC/10A)
K3A Obstruction
COM4 COM4
Refer to Fig 4.
K4B Fault
Over-voltage warning, under-voltage warning, over temperature warning,
overload warning, over-torque warning, self-learning fault, EEPROM error,
Protection ADC detection error, ADC offset error, belt slip warning, encoder fault ,
Function communication error, temperature sensor error, the DC bus voltage detection
error, SPM fault, obstruction warning, open door timeout warning, close door
timeout warning, over-speed protection.
5
3. Debug
3.1 Wiring Illustration
Fig 4 Wiring illustration
1) This illustration is the wiring reference of default function.

2) This illustration is an example of wiring. In fact, the wiring should be carried out according to the
actual requirements of elevator system.。
3) Please connect the wire correctly and check whether the plug is in place correctly.
6
3.2 Keypad
3.2.1 Outline
Keypad is shown as below. It consists of four status LED, a five-digit display, and four keys. Four
status LEDs are MODE indicator (run indicator), OPEN indicator, CLOSE indicator, FAULT indicator.
4 keys are Left key, Up key, ESC key (cancel), ENT key (confirm)
Fig 5 Outline
The Keypad has function as following:
l Real- time monitor status parameter (P00 group), browse and change system parameter
(group P01-P09).
l Password login and change: After logging in by correct password, the user can browse
history record, change system parameters including the initial password (0).
l Real-time display of fault information: if sudden fault occurs, the information will be
displayed and can be removed by pressing cancel key.
l Under P00.00 when P01.00 =1，press ESC and to open the door and release them to stop
opening .
l Under P00.00 when P01.00 =1，Press ESC and to close the door and release them to stop
closing .
3.2.2 Display
The Keypad has several display interfaces including software version, status function Code, status
parameter, password login, system function Code, system parameter, revision, real-time warning.
Display Description
Software version Software version(P00.13 value)
Status function code Status function Code P00.01
7
Status Parameter value Parameter value 0.001
Password Login Password Login (default 0)
System Function code System function Code P01.00
System parameter
Parameter value 1
value
Fault or Warning Fault or warning code
P00.10 indicating five inputs:

1. Opening door input(OD,IN1)
2. Closing door input(CD,IN2)
3. Slowly closing door input(LCD,IN3)
Input 4. Inspection input(INS,IN4)
5. Reserved(IN5)
If the point in the right bottom illumines
IO Status the signal input are valid. Opening signal
Interface (IN1) is valid in this example.
P00.11 indicating four outputs:
1. Fully opened(ODL,K1)
2. Fully closed(CDL,K2)
Output 3. Obstruction (BLK,K3)
4. Fault(K4)
If the point in the right bottom illumines
the signal output is valid. Fully opened
signal (K1) is valid in this example.
3.2.3 Keys
Functions of keys are as below:
u Functional group change (cycle)
u When the data is modified, it is shifted to the left (cyclic)
u In the parameter modification interface, press and hold the left key
for 2s to clear the current bit
Left u P00.00 interface (mode light off), press and hold the left key for 3S,
one key self-learning
u When P01.00 = 1 or in maintenance status, press and hold the cancel
key and left key in the P00.00 display interface to open the door
manually, and release the key to stop opening the door.
8
u Function code switch
u When the data is modified, the value is increased and only valid for
the current bit (loop)
UP
u When P01.00 = 1 or maintenance status, press and hold the cancel
key and up key to close the door in the P00.00 display interface, and
release the key to stop the door.
u Enter to next display interface
Confirm
u Confirm the data input
u Return to the last display interface

Cancel
u Cancel the data input
3.2.4 Operation illustration

P00.00 is the first display interface after power-up.
1）Status parameter browse
For example，Check the parameter value of status function Code P00.03.
Fig 6 Status parameters browse

2）Login (default 0)
Fig7 Login
3）System parameter browse and revision
After Login like above, select system function Code by pressing " "or" " key, and then press ENT
key to check parameter value or revise it. For example, check P01.00 parameter value and change it
to1:
Fig 8 System parameter browse and revision
9
4）operation illusion
Fig 9 Operation illusion

3.3 Steps
Step 1: Prepare
u Confirm the wiring is correct and reliable, Make sure the car door (the open restrictor is disabled)
without landing door is in half open. Disconnect P2 and P5 connector.
u Confirm power supply (AC180V~264V, single phase) and then power on. If there is an alarm
Err01 (insufficient voltage) or Err02 (too high voltage), turn off the switch immediately to ensure
correct power supply.
Step 2: Motor self-learning
Set P03.02=2 and BG221 will start motor self-learning. The MODE light is on, self-learning completes
when the MODE light is off. If self-learning failed, BG221 will send an alarm (Err07), then check the
motor and encoder wiring and move the door panel away a little distance, then restudy.
Step 3: Door-width self- learning
Set P03.02=1 and BG221 will start the door-width self-learning. The MODE light is on; the door closes
first, then opens and finally closes. When the MODE light is off, self-learning completes. Check
door-width data through P03.03. If self-learning failed, the drive will send an alarm (Err07), check and
restudy are required.
10
Step 4: Normal operation
Power off, reconnect P2 and P5, and then power on, BG221 will work normally.
n Door closing speed adjustment

1. The closing speed is mainly affected by P05.09. Increasing P05.09 can shorten the closing time.
When increasing this value, please adjust P05.13 appropriately.
2. In case of door collision, increase P05.13. If the crawling distance is too long or the landing door
cannot be completely closed, reduce P05.13 (crawling distance of closing door).
n Door opening speed adjustment
1. The opening speed is mainly affected by P04.09 (percentage of high opening speed). Increasing
P04.09 can shorten the opening time. But please note that too fast speed is easy to impact the
mechanical parts and affect the service life. When increasing this value, adjust P04.13
appropriately.
2. If the crawling distance is too long, reduce P04.13 appropriately.
3. If the door coupler is hit when opening the door, increase P04.00 (opening start distance).
n Torque adjustment
1. P06.01 (door opening holding torque) or P06.02 (maximum opening force) can be adjusted; If the
door cannot be held in open limit position, please move the spring closer to the close limit , or
increase the final holding force of the door opening (P06.03) a little bigger.
2. P06.06 (closing holding torque) or P06.07 (maximum closing force) can be adjusted. Larger
P06.06 or P06.07 is resulting in more closing force output, which is probably easy to cause injury;
small P06.06 or P06.07 is resulting in less closing force output, which is probably difficult to close
the door.
3. P04.12 (opening limit distance) and p05.12 (closing limit distance) can change the output position
of opening and closing the door.
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4. Parameter
4.1 Parameter Table

“ ”：Means the parameter shall not be changed regardless of the motor is running or not.
“ ”：Means the parameter can be changed regardless of the motor is running or not.
“ ”：Means the parameter shall only be changed during the motor stops.
Group Code Name scope Min unit Default R/W
P00.03 DC bus voltage —— 1V ——

P00.04 Output Current —— 0.01A ——
P00.07 Door position —— 0.1mm ——
P00.10 Input signal —— —— ——
P00 P00.11 Output signal —— —— ——
P00.12 Temperature —— 1℃ ——
P00.13 Software version —— —— ——
P00.14 Maximum —— 1V ——
input voltage
P01.00 Running mode 0:DODC mode 1 0
1:Keypad mode
4:Demo mode
P01.03 Low-speed 0~0.200m/s 0.001 0.100
P01.04 Running direction 0：Default 1 0
P01 1：Opposite direction
P01.14 Factory restoration 0：No operation 1 0
21：Factory restoration
P01.15 Force stop 0:None 1000 0
1000:Force stop
2000:Resume
P03.02 Self-learning 2.Motor self-learning 1 0
1:Door-width self-learning
P03.03 Door-width 0~6000.0mm 0.1 ——
P03.11 Motor Type 0：125ST-13 1 0
1：140TAST-08T2
P03
2：140ST-33
3：140TAST-P5H2
4：BPM23E
5：Other
P03.15 Motor angle 0~360.0 0.1 220.0
12
P04.00 OD start-up distance 0~100.0mm 0.1 53.0

P04.01 OD start-up ACC time 0~20.0s 0.1 0.2
P04.02 OD start-up speed 0~1.000m/s 0.001 0.020
P04.03 OD ACC time 0~10.0s 0.1 2.0
P04.04 Max running speed 0~1.00m/s 0.01 0.650
P04.06 OD DEC time 0~10.0s 0.1 2.0
P04.07 Active distance for OD 0~100.0mm 0.1 20.0
P04 limit output
P04.08 Inactive distance for OD 0~100.0mm 0.1 20.0
limit output
P04.09 OD high-speed percentage 0~100% 1 50
P04.12 OD limit point distance 0~ 100.0mm 0.1 40.0
P04.13 Coupler DEC point for OD 0~ 100.0mm 0.1 40.0
P04.14 Coupler max speed for OD 0~1.000m/s 0.001 0.100
P04.15 Coupler ACC point for OD 0~ 100.0mm 0.1 1.0
P05.00 Belt slack value 0~20.0mm 0.1 4.5
P05.01 CD start-up time 0~20.0s 0.1 0.2
P05.02 CD start-up speed 0~1.000m/s 0.001 0.015
P05.03 CD Acceleration time 0~10.0s 0.1 2.0
P05.06 CD Deceleration time 0~10.0s 0.1 2.0
P05.07 Distance for CD limit 0~100.0mm 0.1 10.0
output enable
P05.08 Distance for CD limit 0~100.0mm 0.1 15.0
P05 output disable
P05.09 CD high-speed percentage 0~100% 1 70
P05.11 CD creep distance 0~100.0mm 0.1 6.0
P05.12 CD limit point distance 0~100.0mm 0.1 53.0
P05.13 Coupler action creep 0~ 100.0mm 0.1 60.0
distance
P05.14 Coupler action creep speed 0~1.000m/s 0.001 0.090
P05.15 Coupler decelerate point 0~ P05.13 0.1 5.0
distance
P06.01 OD holding torque 0.0%~100.0%（motor rated 0.1 60.0
torque）
P06
P06.02 OD max torque limit 0.0%~150.0%（motor rated 0.1 100.0
torque）
13
P06.03 Final holding torque for 0.0%~100.0%（motor rated 0.1 45.0

ODL torque）
P06.04 Switch time from OD 0.0~360.0s 0.1 15.0
holding torque to final
holding torque
P06.06 CD holding torque 0.0%~100.0%（motor rated 0.1 60.0
torque）
P06.07 CD max torque limit 0.0%~150.0%（motor rated 0.1 80.0
torque）
P06.08 CD obstruction torque 0.0%~150.0%（motor rated 0.1 70.0
torque）
P06.09 Final holding torque for 0.0%~100.0%（motor rated 0.1 40.0
CDL torque）
P06.10 Switch time from CD 0.0~360.0s 0.1 15.0
holding torque to final
holding torque
P06.11 CD obstruction torque 0~2000ms 1 300
check time
P06.13 CD limit holding torque 0~150.0% 0.1 100.0
switch point
P06.14 CD limit holding torque 0~150.0% 0.1 80.0
switch point
P07.00 Input signal filter time 0~250ms 1 50
P07.01 OD limit mode 0: Delay mode 1 0
1: Block mode1
2: Block mode2
P07.02 CD limit mode 0: Delay mode 1 0
1: Block mode1
2: Block mode2
P07
P07.03 Relay Out polarity setting BIT0~BIT3 1 0
Bit=0: Default
Bit=1: Opposite
P07.04 Time delay for OD limit 0~10.0s 0.1s 0.2
mode 0
P07.05 Time delay for CD limit 0~10.0s 0.1s 0.4
mode 0
14
P07.07 OD obstruction output 0:No 1 0

1:Yes
2: Stop opening
P07.08 Lock for OD limit position 0：Disable 1 0
or CD limit position 1：Enable
P07.09 Lock while obstruction 0：Disable 1 0
1：Enable
P08.04 Operation mode for leaving 0: not lock 1 0
P08
limit position 1: Lock
P09.00 OD timeout 0.1-3600.0s 0.1 30.0
P09.01 CD timeout 0.1-3600.0s 0.1 30.0
P09.02 Action mode when blocked 0: Follow elevator command. 1 0
during CD. 1: Reopening the door.
P09.03 Stop mode 0: DE-energized 1 2
1: Weak brake
2: Lock
P09.05 Action mode for power-up 0：only carrying out the 1 0
elevator command;
1：closing the door to the limit
with no elevator command;
2：closing the door to the limit
regardless of elevator
P09
command
P09.06 Holding time for OD limit 0.1~10.0s 0.1 3.0
in demo
P09.07 Holding time for CD limit 0.1~10.0s 0.1 3.0
in demo
P09.08 Abnormal deceleration 0~20.0s 0.1 0.4
time
P09.10 Command Priority 0~3 1 0
P09.11 Extern OD command Valid 0~1000.0s 0.1 1000.0
time
P09.12 Extern CD command Valid 0~1000.0s 0.1 1000.0
time
P09.13 Password setting 0~9999 1 0
15
P09.14 INS function 0: CMD from IN1~IN3 1 0

1:CMD from keypad
P10.00 First fault Refer to fault list —— ——
P10.01 Second fault Refer to fault list —— ——
P10.02 Third fault Refer to fault list —— ——
P10.03 Forth fault Refer to fault list —— ——
P10.04 Fifth fault Refer to fault list —— ——
P10.05 DC BUS voltage in first —— —— —
P10 fault
P10.06 Current at First fault —— —— —
P10.07 Frequency at first fault —— —— —
P10.08 Door position at first fault —— —— —
P10.09 Running times high —— —— —
P10.10 Running times low —— —— —
P10.11 Max. DCBUS voltage —— —— —
P11.00 IN1 function setting when P01.00=0: 1 1
P11.01 IN2 function setting 1:OD 1 2
P11.02 IN3 function setting 2:CD 1 3
P11.03 IN4 function setting 3:LCD 1 4
4:INS
P11.04 IN5 function setting 0:No function 1 5
5: CDL switch signal input
6:Motor overheat signal input
P11.05 SGS action distance ref 0~500.0mm 1 80.0
P11.06 SGS action distance 0~500.0mm 1 20.0
P11 P11.07 K4 Relay function 0: Fault output 1 0
1: SGS output
2: Motor Overheat
(meanwhile IN5 is Motor
Overheat sensor input)
P11.08 K1 function setting when P01.00=0, function 1 1
P11.09 K2 function setting setting as: 1 2
P11.10 K3 function setting 1：ODL 1 3
2：CDL
3：Obstruction
4：Fault
16
P11.12 Weak brake enable when 0:Disable 1 1

power on. 1:Enable
P11.13 External input voltage 0~1 1 1
detect enable
P11.14 Time for external input 0~1000ms 1 60
voltage detect.
Fault Codes：
Code Description Code Description
1 Under-voltage 13 Temperature sensor fault
2 Over-voltage 14 Abnormal DC Bus voltage detection
3 Over-heat 15 SPM fault
5 Obstruction 16 Over-load
6 EEPROM fault 17 OD timeout
7 Self-learning fault 18 CD timeout
8 AD inspection fault 20 Over-speed
9 AD bias fault 21 CAN Send failure
10 Belt slip 22 CAN Receive failure
11 Over-torque 24 Power interrupt
12 Encoder fault
4.2 Parameter Description

P01.00 Running mode
Setting range：0：DODC mode
1：Keypad debug mode
4：Demo debug mode
0：DODC mode: when drive works at this mode, it will receive operating order from elevator system,
such as OD, CD, or LCD to drive the door operator.
1: Keypad debug mode. Under status code display interface P00.00 when P01.00=1, press ESC and
to close door, and press ESC and to open door, release them to stop the operation.
4：Demo debug mode. Set P01.00=4 to make the door opens and closes automatically.
Note: self-learning should be carried out firstly before it works under the mode above.
17
P01.03 Low-speed
Setting range：0~ 1.000m/s
This function Code sets the low-speed operation. When carrying out LOD, LCD, start-up or other
abnormalities, the door will operate at this setting speed.
Note: if the OD/CD/LCD/LOD time is right to the elevator system, the value shall be as little as
possible to avoid crashing during the low-speed operation
P01.04 Running direction
Setting range：0：Default
1：Opposite to direction
Motor's running direction can be changed by setting this parameter. The right action sequence is
close-open-close for door-width self-learning.
P01.14 Factory default
Setting range：0：None
21：Restore factory defaults
Note: Check special setting after reset such as P03.11 according to motor nameplate.
P03.02 Self-learning
Setting range：0~2
l Set P03.02=2，motor self-learning.’ MODE’ light is on, self-learning function is carrying out.
When ‘MODE’ light is off, the self-learning function completes. If the self-learning failed, the
drive will show Err07 warning.
l Set P03.02=1, door width self-learning. close the door first, then open the door, and then close the
door finally, when” MODE” light is off, the self-learning completes. P03.03 records the door
width data .if the self-learning failed, the drive will show Err07 warning.
18
P03.03 Door-width
Setting range：0~6000.0mm
Save the door width data after learning. When the parameter is known, it can also be input manually
without learning.
Note: when p01.14 = 21, this parameter does not change.
P03.11 Motor type
Setting range：0~5
P03.11 Motor type Remark
0 125ST-13 Default
1 140TAST-08T2
2 140ST-33
3 140TAST-P5H2
4 BPM23E-47
Note：P03.11 should be firstly set according to motor type on the nameplate before motor
self-learning.
P03.15 Motor angle
Setting range：0~360.0
This parameter is used to save the angle data of motor learning. If the motor angle is known in advance,
the parameter can be set directly without motor learning.
Note: 1) This data seriously affects the function of the product, be careful to modify it.
2) When P01.14 = 21 initialization, this parameter does not change.
P04
OD procedure:
1) When there is a door opening command, the door machine will open the door-coupler in the curve as
shown in the figure within the starting distance (P04.00).
2) When the position of the front door of the gantry crane exceeds the starting distance of the door
opening (P04.00), the gantry crane runs at a constant speed after the S-curve reaches the high opening
speed (P04.09), and then decelerates to P04.02 until the end of the door opening.
3) When crawling to the opening limit area (P04.12) and blocked, then switch to hold or lock state.
19
P04.00 OD start-up distance
Set the active range of start speed
P04.02 OD start-up speed
Setting range：0~1.000m/s
Set minimum starting speed and crawling band of DO.
P04.03 OD acceleration time
Setting：0~10.0s
Set time for OD from starting low speed to maximum running speed.
P04.04 Max Running speed
Set maximum running speed of DO/CD curve
P04.06 OD deceleration time
Setting range：0~10.0s
Set time for decelerating from high speed to OD completing low speed
P04.07 Active distance for OD limit output
Set the active range of OD limit output.
P04.08 Inactive distance for OD limit output
Set the inactive range of OD limit output.
P04.09 OD high speed percentage
Setting range：0~100.0%
Set the percentage of high speed and max running speed during OD.
P04.11 OD crawl distance
Set the crawl distance for the OD final travel.
P04.12 OD limit point distance
Set the distance for OD limit signal output.
P04.13 Coupler DEC point for OD
Set the distance for coupler DEC position for OD initial travel.
P04.14 Coupler max speed for OD
Set the coupler max speed for OD initial travel.
P04.15 Coupler ACC point for OD
Set the distance for coupler ACC position for OD initial travel.
20
P05
CD procedure:
1 ） When CD command is active, door operator runs at CD start-up speed (P05.02), then
accelerates to CD high speed percentage (P05.09)according to S curve, then decelerating to P05.02.
2）when CD start-up speed(P5.02) over than CD crawl distance(P05.11),closing coupler according
to above curve.
3）When the door crawls to CD limit point distance (P05.12) and motor obstruction, the drive will
shift to CD final torque holding status
P05.00 belts slack value

Set the operation range of start-up speed
P05.02 CD start-up speed
Set the speed of start-up low-speed running
P05.03 CD acceleration time
Set time from CD start low speed to closing high speed
P05.06 CD decelerating time
Set time for closing decelerating from high speed to CD completing low speed
P05.07 Active distance for CD limit output
Set the active range of CD limit output.
P05.08 Inactive distance for CD limit output
Set the inactive range of CD limit output.
P05.09 CD high speed percentage
Setting range：0~100％
Set frequency of high speed running
21
P05.12 CD limit point distance
Setting range：0~ 100.0mm
Perform relevant processing of sufficient closing
P05.13 Coupler action crawl distance
Define distance between coupler closing position and close limit position.
P05.14 Coupler action crawl speed
Setting range: 0~1.000m/s
P05.15 Coupler action Decelerating point distance
Setting range：0~P05.13
Define the closing deceleration distance of coupler. it can reduce coupler set closing time together with
P05.13/P05.14.
P06.01 OD holding torque
Setting range：0~100.0%（motor rated torque）
Define ending torque of OD to avoid impact。
P06.02 OD maximum torque limit
Define max running torque for OD.
Attention: Set the value as small as possible if the operator can run smoothly to the door open limit.
P06.03 Final holding torque for OD limit
To prevent overheat of motor which caused by long time open status of operator. Set this parameter as
small as possible, but too small parameter may cause insufficient holding force.
P06.04 Switch time from OD holding torque to final holding torque
Define the switching time from holding torque to final holding torque
P06.06 CD holding torque
Define ending torque of CD to avoid impact。
P06.07 CD max torque limit
Define max operation torque during CD procedure, to avoid clamping persons. Set this parameter as
small as possible if it would not affect normal closing
P06.09 Final holding torque for CD limit
To prevent overheat of motor which caused by long time close status of operator.
P06.10 Switch time from CD holding torque to final holding torque
Define the switching time from holding torque to final holding torque
22
P06.13 OD limit holding torque switch point
Define the switching torque for final holding torque.
P06.14 CD limit holding torque switch point
Define the switching torque for final holding torque.
P07.00 Input signal filter time
Setting range：0~250ms
Define valid minimum time of input signal, to prevent error action caused by interruption.
P07.01 OD limit mode
Setting range：0~2
0: mode 0
Drive outputs OD limit signal after P07.03 time when the encoder pulses reaches the door width pulse
in open direction.
1: mode 1
Drive outputs OD limit signal after the door obstruction when the encoder pulses reaches the door
width pulse in open direction
2: mode 2
Drive outputs OD limit signal when the door is blocked and within the valid OD limit signal distance.
P07.02 CD limit mode
Setting range：0~2
Drive outputs CD limit signal after P07.04 time when the encoder pulses reaches the door width pulse
in close direction.
0: Door close limit output mode 0
During the closing, the pulse count of BG221 reaches the setting value of the closing limit, and the
closing limit signal is output after P07.05.
1: Door close limit output 1
During the closing, the pulse count of BG221 reaches the setting value of the closing limit after
blocked and the close limit signal is output.
2: Door close limit output 2
During the closing, the door operator enters the CD limit point distance (P05.12) and door close limit
signal is output after blocked.
3: Door close limit output mode 3
The CDL switch state is directly output as the close limit signal, and the coupler will act if CD
command is valid.
4: Close in position signal output mode 4
The CDL switch state is directly output as the close limit signal, and coupler will act if CD command is
valid. Meanwhile, when the closing limit signal is effective, the coupler will automatically act.
Note: the setting of this parameter should be consistent with elevator system so as to avoid failure.
23
P07.03 Relay Output polarity setting
l Bit0: setting 1, K1 reverse. Such as OD output polarity reversal, set P07.03=1。
l Bit1: setting 1, K2 reverse. Such as CD output polarity reversal, set P07.03=2。
l Bit2: setting 1, K3 reverse. Such as obstruction output polarity reversal, set P07.03=4。
l Bit3: setting 1, K4 reverse. Such as safety panel close signal polarity reversal, set P07.03=8。Such
as, DO and DC polarity are both reversal, set P07.03=1+2=3；
P07.04 Time delay for ODL mode
During door opening, after door drive receives enough impulse counts which is more for door open
limit, the output of door open limit will be delayed for a while.
P07.05 Time delay for CDL mode
During door closing, after door drive receives enough impulse counts which is more for door close
limit, the output of door open limit will be delayed for a while.
P07.06 Input polarity setting
l Bit0 =0, which means that IN1 is valid while close.Bit0 =1 if IN1 polarity needs to be reversed
such as P07.06=1.
such as P07.06=2.
such as P07.06=4.
such as P07.06=8.
such as P07.06=16.
If multi bits need to be reversed, you can only add the numbers like above. For example, P07.06 = 1+2
while IN1 and IN2 polarity need to be reversed.
Caution: this function should be modified carefully, or else elevator will not work normally.
P07.07 OD obstruction mode

l Mode 0: when the door operator is blocked, the obstruction signal is not output;
l Mode 1: when the door operator is blocked, the obstruction signal is output;
l Mode 2: When the door is blocked, it stops carrying out OD command (at this time, the state of
the door operator is shown in P09.03), but carries out CD or LCD command.
Caution: this function should be modified carefully, or else elevator will not work normally.
P07.08 Lock mode for ODL position or CDL position
Setting range：0~1
0: No
1: Yes
24
P07.09 Lock while obstruction occurs
Setting range：0~1
0: No
1: Yes
P07.11 Input signal logic mode
Mode 0：
OD CD LCD Door Action
1 1 x STOP
1 0 1 STOP
1 0 0 OD
0 1 0 CD
0 X 1 LCD
0 0 0 1)Motor de-energized (door not in the limit holding area)
2)Motor running(door in the limit holding area)
Mode 1:
1 x x OD
0 x 1 LCD
0 1 0 CD
0 0 0 1)Motor de-energized(door not in the limit holding area)
Mode 2:
1 1 x STOP
0 0 1 OD
1 0 0 OD
0 1 0 CD
0 X 1 LCD
Mode 3:
1 1 x STOP
0 0 1 LCD
1 0 0 OD
0 1 0 CD
0 X 1 LCD
25
Note:
1: signal valid
0: signal invalid
X: signal valid or signal invalid
P07.13 power on times
Range: 0~65535
Record the power on times.
P08.04 running mode for leaving limit position
Setting range：0~1
0: de-energized
1: return last status
P09.00 OD time
Setting range：0.1~3600.0s
The max OD time, correctly setting this value can achieve protect of abnormal door operation. Normal
running time will not exceed this setting, and when abnormal situation occurs, such as door cannot be
opened for over this time, OD timeout protect will be triggered
P09.01 CD time
The max CD time, correctly setting this value can achieve protect of abnormal door running. Normal
running time will not exceed this setting, and when abnormal situation occurs, such as door cannot be
closed for over this time, CD timeout protect will be triggered.
P09.02 Action mode when blocked during CD
Setting range：0~1
0: Follow the elevator system command. When the motor is blocked, the drive will continue to operate
as the elevator system command.
1: Automatic anti-open. When obstruction happens, the drive will open the door automatically and act
as the elevator system command after open limit.
P09.03 Stop mode
Setting range：0~2
0: the motor is de-energized.
1: short U/V/W wire of motor by the drive
2: lock the door at the present position.
P09.04 Memory for blocked position
Setting range：0~1
0: Disable
1: Enable
P09.05 CD mode when power on
Setting range：0~2
0：When power on, the drive acts as elevator command.
26
1 ： when power on, the drive performs a low speed CD operation as P01.03 if there is no DO/DC
command; if there is DO/DC command after power on, the drive cancel automatic CD function and
performs elevator command slowly first before CD limit or OD limit until the door width is confirmed,
and then runs at normal curve speed, otherwise continue to perform DO/DC command slowly.
2：The drive performs CD action to CD limit position regardless of any other command.
P09.06 Hold time for OD limit in demo
When OD to limit position, door drive perform close action after continue to hold setting time
P09.07 Hold time for CD limit in demo
When OD to limit position, door drive perform open action after continue to hold setting time
P09.08 Abnormal Deceleration time
Setting range：0 ~20.0s
Decelerate the present running frequency to 0 speed time to ensure that the door will not have a large
impact, the parameters to be set as small as possible in order to ensure rapid response on DO/DC/。
P09.11 Extern OD command valid time
Setting range：0 ~10000s
The running status holding time while external DDOC command，holing time more than or same as this
parameter will halt, it will be permanent retention if set 10000s
P09.12 Extern CD command valid time
Setting range：0 ~10000s
The running status holding time of invalid command on external input signal setting，holing time more
than or same as this parameter will halt, it will be permanent retention if set 10000s
P09.14 Inspection mode
Setting range：0~1
0: the drive carries out terminal command first and then panel command.
1: the drive only carries out panel command.
27
5. Trouble Shooting
5.1 Error Code Table
Code Name Possible reason Solution

Power off check power supply
Err01 Under-voltage warning
System power abnormal check power supply
Err02 Over-voltage warning Abnormal power supply abnormal power supply
The ambient temperature of car
Cooling
roof is too high
Err03 Overheat warning
Load is too high(spring 、
check spring、door resistance
resistance)
Door blocked check door resistance
Err05 Obstruction warning
Unreasonable parameter setting check parameter
Err06 E2PROM error EEPROM R/W fault seek for service
Door resistance is too big Make sure belt move smoothly
Move door panel away a little
Motor angle error distance and redo motor
self-learning.
Err07 Self-learning fault
Check P03.11 according to motor
type
Wrong parameter
Set P01.14=21 to restore factory
default.
Abnormal wiring of motor Check the wiring
Err08 AD fault
Drive abnormal Seek for service
Err09 AD offset fault Drive abnormal Seek for service
Belt broken or loose Tight belt again
Err10 Belt slip warning
Wrong door width data Redo door-width self-learning
Door resistance is too big Eliminate running resistance
Properly increase the torque and

Err11 Over-torque warning Load is too heavy reduce the opening and closing
speed
Torque values are too small Change torque parameters
1)Encoder wiring problem 1)Check encoder wiring
Err12 Encoder fault
2)Encoder damaged 2)Change encoder
28
DC voltage sensing
Err14 Short circuit or open circuit Seek for service
abnormal
Check motor U/V/W resistance
Over-current
Err15 IPM fault to PE (>1MΩ)
IPM damage Seek for service
Door operator blocked Check door operator
Err17 Door open timeout Self-learning failure Carrying out self-learning again
Wrong Parameter value Set P01.14=21 to restore factory
Door operator blocked Check door operator
Err18 Door close timeout Self-learning failure Carrying out self-learning again
Wrong Parameter value Set P01.14=21 to restore factory
Wrong magnetic data Redo motor self-learning
Wrong wiring of motor or
Check the wiring
encoder
Err20 Over-speed warning
Lack phase of motor Change another motor
More than 120% of OD/CD
Check the parameters
maximum speed
Check wiring or parameter
Err21 CAN Send failure CAN Send failure over 60s
setting
Check wiring or parameter
Err22 CAN Receive failure CAN Receive failure over 60s
setting
Err23 Motor wiring error Motor wiring problem Check motor wiring
29
5.2 Common problem shooting
u 5.2.1 Err07 while motor self-learning

Description
The door operator with door panel is in the half open state on site, Err07 comes out while
Problem
setting P03.02=2 to carry out motor self-learning.
The possible causes of self-learning failure are as follows：
1) Belt movement difficult.
analysis
2) Motor type does not match actual motor.
3) Improper parameter setting.
1. Place the swing arm of the door coupler in the vertical state (refer to the figure below),
and the door operator is in the half open state.
solution
or
2. Check whether the model of motor nameplate is consistent with p03.11 (see p03.11
parameter description).
3. Set p01.14 = 21 to restore the factory default.
4. Set p03.02 = 2 for motor self-learning.
5. Move door panel a little distance and redo step4 when Error07 comes out.
u 5.2.2 When learning the door-width, the sequence of action is different from requirement.
Description
After the motor self-learning is completed successfully, the door width self-learning is
Problem started, and it is found that the door operator first opens, then closes, and then opens, which
does not meet the requirements.
1) The motor is installed in different ways.
analysis
2) P01.04 is inconsistent with the actual Installation direction.
1. Check P01.04. If it is 0, change it to 1. If it is 1, change it to 0.
solution
2. Carry out door-width self-learning again.
30
u 5.2.3 Elevator cannot receive the signal of opening the door in place
Description
Problem Elevator cannot receive the signal of opening the door in place
1) Check the connection between BG221 and the car roof control box.
analysis 2) Door operator cannot reach the open limit position due to too much resistance or block.
3) The motor self-learning may not be successful, resulting in insufficient motor output.
1) Check the connection between BG221 and the car roof control box
correct and reliable.
2) Reduce the resistance of door opening to ensure the door opening
smoothly without jamming.
solution 3) According to the requirements of motor self-learning, carry out motor
self-learning again.
Note:
1) ODL (K1A: normally closed, K1B: normally opened, COM2: common node).
2) CDL (K2A: normally closed, K2B: normally opened, COM2: common node).
u 5.2.4 Elevator cannot receive the signal of closing the door in place
Description
Problem Elevator cannot receive the signal of closing the door in place
1) Check the connection between BG221 and the car roof control box.
analysis 2) Door operator cannot reach the close limit position due to too much resistance or block.
3) The motor self-learning may not be successful, resulting in insufficient motor output.
1) Check the connection between BG221 and the car roof control box
correct and reliable.
2) The door closing resistance is too large or jammed, resulting in failure
to close in place.
solution 3) The motor self-learning may not be successful, resulting in insufficient
motor output.
Note:
1) ODL (K1A: normally closed, K1B: normally opened, COM2: common node)
2) CDL (K2A: normally closed, K2B: normally opened, COM2: common node)
u 5.2.5 After power on, the door operator opens slowly but does not open to limit, then closes and
slams the door
Description
After power on, the door operator opens slowly but does not open to limit, then closes and
Problem
slams the door.
After power on, the resistance in the process of opening the door is too large or it is
analysis
jammed, resulting in the door operator not being opened in place
31
1) Power off and check the cause of the excessive resistance or jamming of the door
opening and eliminate it.
solution
2) Or, properly increase p06.01 and p06.02 to increase the door opening force (Don't be too
big)
u 5.2.6 After the initial installation, the door slams when opening or closing
Description
Problem After the initial installation, the door slams when opening or closing
1) The retraction and extension of the door coupler are abnormal, which needs to be
improved or replaced.
analysis 2) When power on again, the door operator is not fully opened due to excessive resistance
or jamming (refer to the previous problem solution 5.2.5).
3) Improper parameter setting.
1) Take measures to reduce running resistance.
2) After setting P01.14 = 21 to restore the factory setting, if the problem still cannot be
solution
solved, please modify the closing parameters of P05 group appropriately, such as reducing
the speed of P05.09, increasing or decreasing P05.13.
u 5.2.7 Door operator cannot open or close
Description
Problem Door operator cannot open or close
Firstly, Ensure that the door opening and closing process is smooth without jamming (such
as whether the door opening limiting device works normally) , and check whether the
wiring from P2 and P5 to the car roof control box is correct and reliable.
1) Check normal operation mode P01.00 = 0.
analysis
2) The door operator is a device that passively executes the elevator commands. It is
necessary to confirm whether the door opening or closing command has been
transmitted to BG221.
3) Whether the open limit signal or close limit signal has been transmitted to the elevator.
1) Make sure P01.00=0.
2) Observe the parameter P00.10 to judge whether BG221 can receive the elevator
commands(Figure A):
Short IN1and COM1 to open the door, indicating that BG221 can normally respond to the
solution door opening command, as shown in Figure B;
Short IN2 and COM1 to close the door, indicating that BG221 can normally respond to the
door closing command, as shown in Figure C.
Door motor does not work under the above reliable short actions, it means that BG221 is
broken or self-learning has not been done.
32
Figure A Figure B Figure C

u 5.2.8 Err12 comes out
Description
Problem Err12 comes out
1) If Err12 comes out after power on, check whether the Z signal wire (yellow) connection
of encoder is correct, reliable and firm.
analysis
2) If Err12 comes out during learning or motor rotation, check whether A wiring (green) or
B wiring (blue) of encoder is correct, reliable and firm.
1) Make sure that the encoder wiring is correct and reliable (V24: red, G24: black, Z:
yellow, B: blue, A: green).
solution 2) If the connection of the above signal is correct and reliable, but Err12 is still displayed, it
is recommended to change another motor to check it. If Err12 is still displayed, BG221 is
damaged; otherwise, the motor encoder is damaged.
u 5.2.9 Too small gap between door panels leads to door closing impact
Description
Problem Too small gap between door panels leads to door closing impact
The closing limit rubber block should first contact with the hanger before the door panel,
otherwise, the door panel will impact. In some cases, the gap between the top and bottom of
analysis
the door panel is not equal, and the upper or lower end of the door panel will also have a
slight collision when closing the door.
After the door is completely closed, make sure that the limit rubber block is fully contacted
solution with the hanger, readjust the gap of the door panel to 1 ~ 2mm, and the upper and lower
gaps are equal, and then carry out door-width self-learning again.
u 5.2.10 Mechanical resistance causes door opening not in place
Description
Problem Mechanical resistance causes door opening not in place
a) The eccentric wheel presses the guide rail too much, and the resistance is too large;
b) The resistance between door slider and door sill is too large;
analysis c) The door slider collides with door sill, and the door panel collides with the door sill;
d) The tension of closing spring is too large;
e) The wire rope and toothed belt are too tight, which increases the running resistance
a) Adjust the clearance between eccentric wheel and door guide rail to 0.2 ~ 0.5 mm;
solution
b) Clean the sill, correct the door panel and adjust the door slider to make it run smoothly;
33
c) Adjust the gap between door panel and door sill to 3 ~ 5mm;
d) Move the position of the spring hook to reduce the spring force;
e) Adjust the tightness of wire rope and toothed belt.
u 5.2.11Door opening impact caused by door coupler not fully opened
Description
Problem Door opening impact caused by door coupler not fully opened
When the door operator opens and closes, the car door and landing door are completely
synchronized. In the process of opening the door, before the door coupler drives the landing
door to run, the door coupler is fully opened or closed, and then the landing door is opened
at the same time, and so the car door and landing door are driven by the toothed belt to run
analysis
together at the same time. In this case, because the door coupler is not fully opened or
closed, when the door is actually opened to the limit position, however, the toothed belt
continues to drag the door to run at a faster speed, so there will be impact when the door is
opened in place.
Check and adjust the possible resistance of the door coupler (solve the problem that the
solution
door coupler is not fully opened or closed).
u 5.2.12When the door panel is close to closing limit, there is obvious acceleration phenomenon
after decelerating and the door slams.
Description
When the door panel is close to closing limit, there is obvious acceleration phenomenon
Problem
after decelerating and the door slams.
analysis This problem may be caused by the unreasonable setting of deceleration parameters.
solution Adjust the parameter appropriately, such as P05.13
u 5.2.13 Slight reverse opening after door closed
Description
Problem Slight reverse opening after door closed
a) The clearance between the hook of the door coupler and the starter is greater than 1mm;
analysis
b) The final holding force of the door closing is smaller.
a) After fixing the door coupler according to the requirement, adjust the starter to ensure
that the gap between the hook and the starter is 0.3 ~ 1 mm in the power-off state, refer to
the figure
solution
b) Modify P06.09 a little bigger to keep the door closed(more heating will be generated ).
34
6. Maintenance
Lots of factors such as ambient temperature, humidity, acid/alkali substances, dust, and vibration,
internal component aging and wearing may raise the chance of the occurrence of potential faults.
Therefore, it is quite necessary to conduct monthly checking and periodical maintenance to the drive
that are operated or stored.
User shall operate drive according to user manual, maintain drive at regular intervals (12 months as
general), ensure reliable running of drive. Maintenance includes:
l Check if terminal wiring has been loosened
l clean dust inside drive at regular intervals
l Check the heat dissipation of controller is normal or not
l Do not repair the drive without authorization, otherwise there is a risk of damage on it and
personnel safety.
Appendix
Part illustration
35

BG221-BS21E User Manual A11E.2115

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PM Door Drive

Before using it please note below:

Fig 1 model definition

Table 1.3.1 main specification

IN1 Door Open(OD)

IN2 Door Close (CD)

IN3 Door slow closing(LCD)

3.1 Wiring Illustration

Fig 4 Wiring illustration

1) This illustration is the wiring reference of default function.

Software version Software version(P00.13 value)

Status function code Status function Code P00.01

Status Parameter value Parameter value 0.001

Password Login Password Login (default 0)

System Function code System function Code P01.00

Fault or Warning Fault or warning code

P00.10 indicating five inputs:

u Return to the last display interface

3.2.4 Operation illustration

Fig 6 Status parameters browse

Fig 8 System parameter browse and revision

Fig 9 Operation illusion

n Door closing speed adjustment

4.1 Parameter Table

Group Code Name scope Min unit Default R/W

P00.03 DC bus voltage —— 1V ——

Group Code Name scope Min unit Default R/W

P04.00 OD start-up distance 0~100.0mm 0.1 53.0

Group Code Name scope Min unit Default R/W

P06.03 Final holding torque for 0.0%~100.0%（motor rated 0.1 45.0

Group Code Name scope Min unit Default R/W

P07.07 OD obstruction output 0:No 1 0

Group Code Name scope Min unit Default R/W

P09.14 INS function 0: CMD from IN1~IN3 1 0

Group Code Name scope Min unit Default R/W

P11.12 Weak brake enable when 0:Disable 1 1

4.2 Parameter Description

P05.00 belts slack value

P07.07 OD obstruction mode

5.1 Error Code Table

Code Name Possible reason Solution

Properly increase the torque and

5.2 Common problem shooting

u 5.2.1 Err07 while motor self-learning

Figure A Figure B Figure C

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