Central Office External and Internal Services 11302023

Central Office
External Services
8
Handling of Feedback and Inquiries
This frontline service enables citizens to utilize the Department’s customer relations
management program (Citizens Feedback Management Center) which endorses
inquiries to concerned offices; customer feedback mechanism and recommends areas
for improvement based on analytics to the management.
Office or Stakeholders Relations Service -Stakeholders Affairs Division

Division:
Classification: Simple to Highly Technical
Type of G2C - Government-to-Citizens
Transactions: G2G - Government-to-Government
Who may avail: General Public
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Contact details, mailing address, and/or From the Client/Citizen
supporting documents if needed
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTION TO BE
TIME RESPONSIBLE
PAID
For Simple
Transactions:
1.1 Concerned
1. Course feedback/ Action Officer Community
inquiries/request or receive, evaluate Affairs Officer
commendation through and encode details III
any of the following Community
of feedback Affairs Officer
modes:
including contact II
a. Visit DPWH
Public Assistance details of client at None 30 minutes Community
and Complaints the Stakeholders Affairs Officer
Desk and fill up Affairs Division I
Walk–in form Database and Administrative
located at the Assistant VI
request additional
Front Desk of all Administrative
information when Assistant III
DPWH Offices.
necessary
b. Send an email to
citizens_feedback
@dpwh.gov.ph
9
c. Call the DPWH
165-02 Call
Center Hotline or
SRS Hotline and
Cp Viber/Text
d. Post at DPWH
official social
media accounts:
Department of
Public Works and
Highways,
Philippines
Facebook Page
and @DPWHph
on Twitter and on
Instagram -
@dpwhph.
1.2 Verify /
1 day and 7 Community
coordinate to
hours Affairs Officer
concerned office
III
1.3 Follow-up Community
response / action Affairs Officer
None 30 minutes II
taken of concerned
Community
office
Affairs Officer
1.4 receive and I
provide information / Administrative
action taken of Assistant VI
None 1 day
concerned office on Administrative
the client’s inquiry / Assistant III
concern.
END OF 3 working
TOTAL: None
TRANSACTION days
10
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
For Complex
Transactions:
1. Course feedback/
inquiries/request or
commendation through
any of the following
modes:
a. Visit DPWH
Public Assistance
and Complaints
Desk and fill up
Walk–in form 1.1 Concerned
located at the Action Officer Community
Front Desk of all receive, evaluate Affairs Officer
DPWH Offices. and encode details III
b. Send an email to of feedback Community
citizens_feedback including contact Affairs Officer
@dpwh.gov.ph II
details of client at None 30 minutes
c. Call the DPWH Community
the Stakeholders Affairs Officer
165-02 Call Affairs Division I
Center Hotline or Database and Administrative
SRS Hotline and request additional Assistant VI
Cp Viber/Text information when Administrative
d. Post at DPWH Assistant III
necessary
official social
media accounts:
Department of
Public Works and
Highways,
Philippines
Facebook Page
and @DPWHph
on Twitter and on
Instagram -
@dpwhph
11
1.2 Evaluate, verify/
coordinate and
generate Request
for Action (RFA) None 4 hours Community
Memorandum Affairs Officer
III
address to
Community
concerned office Affairs Officer
1.3 Dessiminate and II
send an advance Community
copy of RFA Affairs Officer
None 3 hours I
Memorandum via
email to concerned Administrative
Assistant VI
office
Administrative
1.4 Follow-up Assistant III
response / action
None 30 minutes
taken of concerned
office
2.1 Validate and
preparation of reply Regional
/ action taken of the Offices
concerned office Bureaus
2. Action taken of Services
and provide None 5 days
concerned office UPMO Clusters
advance copy District
through email to Engineering
concerned action Offices
officer
Community
2.2 Receive and Affairs Officer III
Community
provide information / Affairs Officer II
action taken of Community
None 1 day
concerned office on Affairs Officer I
the client’s Administrative
Assistant VI
complaint/concern. Administrative
Assistant III
END OF 7 working
TOTAL: None
TRANSACTION days
12
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
For Highly Technical
Transactions:
1. Course feedback/
inquiries/request or
commendation through
any of the following
modes:
a. Visit DPWH
Public Assistance
and Complaints
Desk and fill up
Walk–in form 1.1 Concerned
located at the Action Officer Community
Front Desk of all receive, evaluate Affairs Officer
DPWH Offices. and encode details III
b. Send an email to of feedback Community
citizens_feedback including contact Affairs Officer
@dpwh.gov.ph II
details of client at None 30 minutes Community
c. Call the DPWH the Stakeholders Affairs Officer
165-02 Call Affairs Division I
Center Hotline or Database and Administrative
SRS Hotline and request additional Assistant VI
Cp Viber/Text information when Administrative
d. Post at DPWH Assistant III
necessary
official social
media accounts:
Department of
Public Works and
Highways,
Philippines
Facebook Page
and @DPWHph
on Twitter and on
Instagram -
@dpwhph
1.2 Evaluate, verify/
coordinate and
13
generate Request
for Action (RFA) None 4 hours
Memorandum Community
address to Affairs Officer
III
concerned office
Community
1.3 Dessiminate and Affairs Officer
send an advance II
copy of RFA Community
None 3 hours Affairs Officer
Memorandum via
email to concerned I
office Administrative
Assistant VI
1.4 Follow-up Administrative
response / action Assistant III
None 30 minutes
taken of concerned
office
2.1 Validate and
Regional
preparation of reply Offices
/ action taken of the Bureaus
concerned office Services
2. Action taken of UPMO
and provide None 18 days
concerned office Clusters
advance copy
District
through email to
Engineering
concerned action
Offices
officer
2.2 Receive and Community
provide information / Affairs Officer III
Community
action taken of Affairs Officer II
concerned office on Community
None 1 day
the client’s Affairs Officer I
complaint/concern. Administrative
Assistant VI
Administrative
Assistant III
END OF 20 working
TOTAL: None
TRANSACTION days
NOTE: Request for extension of time which the concerned DPWH office may seek action,
depending on the request and justification and maybe extended only once for the same
number of days pursuant to Rule VII, Sec. 3(b) of JMC No. 2019-001 on the IRR of
RA11032**
14
Accreditation of Contractors’/Consultants’ Materials Engineers
(Initial)
To provide a visual guide and easy reference on the procedures involved in the
processing of pertinent documents regarding the initial accreditation of Contractors’ and
Consultants’ Materials Engineers pursuant to Department Order No. 98, Series of 2016.
Office or Bureau of Research and Standards - Technical Working Group

Division: (TWG) - Accreditation Unit
Classification: Complex
Type of
G2C – Government to Citizen
Transaction:
Registered and licensed Civil Engineers employed by private
Who may avail:
construction companies/firms
1. Duly accomplished/filled out a. Downloadable online

Application Form with letter request (www.dpwh.gov.ph) or;
and/or transmittal from the DPWH
Regional Office b. Any DPWH Regional Office (QAHD)
Professional Regulations Commission
2. Valid PRC License (1 photocopy)
(PRC) – Licensing office
3. Affidavit not connected with any
government agency and not working Any Notary Public
abroad (1 original copy)
4. Certificate of Employment (1 original a. From the company where the applicant

copy) or DTI License. is presently employed or;
b. Department of Trade and Industry (DTI)
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
1. Submit the DPWH Regional
1.1 Receive and Office [Chief,
Application Form
evaluate the Quality
and the None 1 day
submitted documents Assurance and
Requirements to Hydrology
from the sixteen (16)
the Chief of Division (QAHD)]
15
Quality DPWH Regional
Assurance and Offices
Hydrology 1.2 Endorse the
Division (QAHD) evaluated documents None 1 day Chief, QAHD
of any DPWH of applicants to BRS
Regional Office Engineer III/
Statistician III/
1.3 Review/Encode Laboratory
Technician I/
and final evaluation
None 5 days Engineer II/
of submitted
Administrative
documents Assistant II/
Administrative
Aide VI
2. Receive the
Notice of Engineer III/
2. Issuance of Statistician III/
Examination
Memorandum Laboratory
Schedule from
informing on the Technician I/
the DPWH None 3 days
venue and room Engineer II / BRS
Regional Office Director/DPWH
assignments of the
where the Regional Office
applicants/examinees
application was (Chief, QAHD)
filed.
BRS, DPWH-
NCR/Regional
3.1 Conduct of
None 1 day Office Nos. VII
Written Examination
and XI Proctors
3. Take the and Supervisors
Written 3.2 Checking and
Examination Re-Checking of Test
Questionnaires and None 3 days Statistician III
Encoding of
Examinations
Engineer III/
Laboratory
4. Prepare/sign Technician I/
4. Wait for the
Report of Rating Engineer II/
exam results None 2 days
informing the Administrative
examinees Assistant II / BRS
Director/DPWH
Regional
16
Office/Chief,
QAHD
5.1 Prepare
proposed Engineer III/
Department Order to Laboratory
None 1 day
those who Technician I
successfully passed /BRS Director
5. Receive the examination
Notification Secretary
whether client (Department
passed/failed the Order)
5.2 Approval and Undersecretary
examination
signature of and Assistant
None 3 days
accreditation Secretary for
documents Technical
Services
(Accreditation
Certificate)
Engineer III/
6.1 Issue Architect II/
6. Receive
Accreditation Statistician III/
Certificate of
Certificates and IDs None 1 day Laboratory
Accreditation and
and Updating of Technician I/
IDs Administrative
Database (PCMA)
Aide VI
END OF 19 working
TOTAL: None
TRANSACTION days
17
(Upgrading)
processing of pertinent documents regarding the upgrading of classification rank of
Contractors’ and Consultants’ Materials Engineers pursuant to Department Order No.
98, Series of 2016.
Bureau of Research and Standards - Technical Working Group

Office or Division:
(TWG) - Accreditation Unit
Classification: Highly Technical
Type of
G2C – Government to Citizens
Transaction:
Who may avail: companies/firms who are already accredited as
Contractors’/Consultants’ Materials Engineer I (ME I)
1. Duly accomplished/filled out

Downloadable online (www.dpwh.gov.ph)
Application Form with letter request
to take the practical examination;
2. Valid PRC License (1 photocopy)
Professional Regulations Commission (PRC)
and ME I Accreditation ID (1
photocopy);
3. Certificate of Employment (1 a. From the company where the applicant is
original copy or DTI presently employed.
Certification/PCAB License or a
duly notarized affidavit not b. Department of Trade and Industry (DTI)
connected with any government
agencies or not working abroad. Philippine Contractors Accreditation Board
(PCAB)
4. Original or Certified Copy of

Accreditation Certificate as
Contractor’s/Consultant’s Materials
Engineer I (ME I) or an Affidavit of
To be provided by the applicant
Loss if the certificate is lost.
[ Marriage Contract (only if the
applicant has changed civil status
and wished to change her surname
accordingly).]
18
FEES
AGENCY PROCESSING PERSON
CLIENT STEPS TO BE
ACTION TIME RESPONSIBLE
PAID
1. Submit the
1. Receive and Engineer III/
application form
evaluate the Laboratory
and the
submitted Technician I/
Requirements to Statistician III
documents
the BRS
2. Inform the None 1 day
applicant in
2. Informed on the
writing through Engineer III/
schedule of the
Notice of Statistician III
Practical Exam
Practical
Examination
BRS Panel of
Examiners and
3. Undergo the 3. Administer the
Evaluators created
Practical Practical None 1 day
under Office Order
Examination Examination No. 01, Series of
2019
4.1 Evaluate the
result of the BRS Panel of
4. Receive None 1 day
Practical Examiners
Certificate of
Examination
Accreditation and
4.2 Encode the
IDs BRS Panel of
Evaluation None 1 day
Examiners
Worksheets
19
4.3 Inform in
writing the
examinees on
the result of the
practical
examination Engineer III/
(Pass or Fail) None 1 day Statistician III and
and BRS Director
Prepare/Issue
Department
Order to those
who qualified for
upgrading
Secretary
(Department
Order);
4.4 Approval and
Undersecretary
signature of
None 3 days and Assistant
accreditation
Secretary for
documents Technical Services
(Accreditation
Certificate)
4.5 Issue Engineer III/

Accreditation Architect II/
Certificates and Statistician III/
IDs and None 1 day Laboratory
Updating of Technician I/
Database Administrative Aide
(PCMA) VI
END OF 8 working
TOTAL: None
TRANSACTION days
20
(Renewal)
processing of pertinent documents regarding the renewal of certificate of accreditation
of Contractors’ and Consultants’ Materials Engineers pursuant to Department Order
No. 98, Series of 2016.
Office or Bureau of Research and Standards - Technical Working Group

Division: (TWG) - Accreditation Unit
Type of
Transaction:
construction companies/firms who are already accredited as
Who may avail:
Contractors’/Consultants’ Materials Engineers (either ME I or
ME II)

Application Form with letter request;
2. Photocopy of valid PRC License Professional Regulations Commission (PRC)

and ME Accreditation ID
a. From the company where the applicant is

presently employed.
3. Certificate of Employment or DTI b. Department of Trade and Industry (DTI)

Certification/PCAB License
Philippine Contractors Accreditation Board
(PCAB)
4. Affidavit not connected with any

government agency and not Any Notary Public
working abroad
5. Original or Certified Copy of

Accreditation Certificate as
Contractor’s/Consultant’s Materials To be provided by the applicant
Engineer I (ME I) or an Affidavit of
Loss if the certificate is lost.
21
AGENCY FEES TO PROCESSING PERSON
CLIENT STEPS
ACTION BE PAID TIME RESPONSIBLE
1. Submit the 1. Receive the
application Form submitted
Engineer III/
and the documents
None 1 day Laboratory
Requirements 1.2 Evaluate the
Technician I
personally to the submitted
BRS. documents
2.1 Prepare the
renewed Laboratory
Accreditation Technician I
Certificate
2.2 Endorse the
renewed
Accreditation None 1 day
Certificate for Engineer III/
approval of the Laboratory
2. Wait for the
Undersecretary Technician I /BRS
notification of BRS Director
and Assistant
Secretary for
Technical
Services
signature of the and Assistant
renewed None 1 day Secretary for
Accreditation Technical
Certificates Services
3.1 Issue Engineer III/
Accreditation None 1 day Laboratory
3. Receive
Certificates Technician I
Certificate of
3.2 Updating
Accreditation Laboratory
Database None 1 day
Technician I
(PCMA)
END OF 5 working
TOTAL: None
TRANSACTION days
22
Testing of Various Construction Materials
Testing of various construction materials in DPWH are available, namely: asphalt,

cement and concrete, paints, soils/soil aggregates, and other miscellaneous materials.
Office or Division: Bureau of Research and Standards - Materials Testing Division

Type of
G2B – Government to Business
Transaction:
G2G – Government to Government
- DPWH Implementing Offices
Who may avail: - Private Entities
- Other Government Offices
1. Application/ Request Letter (1
Applicant/Client
original)
2. Filled-out Sample Card Form (1
DPWH-BRS-MTD
original)
3. Sufficient Sample (Minimum
Applicant/Client
Sample requirements)
4. Original Official Receipt (1
DPWH – Cashier Section
original)
CLIENT STEPS
ACTION BE PAID TIME RESPONSIBLE
1. Evaluate the
1. Submit submitted Materials Testing
Request Letter, request letter, Please refer Division/
sample card, and to “Schedule 2 days
Sample Card, Concerned
and Sample of sample of Fees and Section Chief
Materials 2. Issue order of Charges for
payment Laboratory
3.1 Receives Testing of
samples upon Construction Materials Testing
2. Submit presentation of Materials” Division/ Division
Original Official O.R. After, (D.O. No. Chief/ Section
Receipt of approves sample 188, S. 2022) Chief/ Concerned
Testing Fee card for testing Analyst
and assigned lab
number. Once
23
assigned, Please refer to
laboratory testing document:
may commence. “Schedule of
Releasing of
Test Reports”
3.2 Test Report

is drafted and will
be valuated/ Materials Testing
Division/ Division
reviewed based
Chief/ Section
on the Test
None 2 days Chief/ Concerned
Report. After,
Analyst/ Bureau
test report is Director/ Asst.
finalized and Bureau Director
approved via
signature.
Materials Testing
4. Issuance/
3. Receive the Division/
Release of Test None 1 day
Test Report Concerned
Report Section Chief
Please refer
to “Schedule
of Fees and
Charges for Please refer to
Laboratory document:
END OF
TOTAL: Testing of “Schedule of
TRANSACTION
Construction Releasing of
Materials” Test Reports”
(D.O. No.
188, S. 2022)
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
Accreditation of Government and Private Testing Laboratory
The Accreditation of Government and Private Testing Laboratory is issued to testing

laboratories authorizing/accrediting them to perform the required tests for Government
infrastructure projects.
Office or Division: Bureau of Research and Standards - Materials Testing Division

Type of
Transaction:
- Private testing laboratories

Who may avail: - Laboratories of Provincial Engineering Offices
- Universities/Colleges

1. Application/Request Letter (1 original,
Requesting laboratory
1 photocopy)
2. Accomplished Form for Accreditation

DPWH official website (www.dpwh.gov.ph)
(BRS Form No. 1) (1 original)
3. Mayor’s Permit/Business
Permit/Municipal License (1 Office of the Mayor
photocopy)
4. DTI/SEC Registration (1 photocopy) DTI, SEC
5. Quality Manual (1 photocopy) Requesting laboratory
6. Calibration Report (1 photocopy) Requesting laboratory
7. Original Official Receipt

(Accreditation Fee based from D.O. DPWH – Cashier Section
No. 22, Series of 2018) (1 original)
39
FEES
CLIENT STEPS TO BE
PAID
Upon receipt of
the request
/application from PHP
the Director’s 1,000.00
1. Applicant files Office:

(Accredit
Materials
application with ation Fee
1. 1 the staff Testing Division
Supporting based 2 days
evaluates the / Concerned
Documents from
intended for this completeness of D.O. No. Section Chief
purpose the submitted 22,
documents. Series of
2018)
1.2 Issue order of
payment
2. Schedules the
2. Submit original date of the
Materials
Official Receipt of inspection and
informs the Testing
Accreditation Fee
applicants Division/
and arrange 4 days
3. Secures travel Division Chief/
Schedule of
Inspection/ tickets (for Concerned
Assessment Accreditors
Visayas and
Mindanao)
4.1 Conducts
Inspection/ Materials
Assessment.
Testing
3 days Division/
4.2 Exit dialogue
with concerned Concerned
applicants after Accreditors
inspection
5. Draft/finalize
Inspection Bureau Director/
Reports for Assistant
10 days Bureau Director
approval and
certification (for
40
applicants
compliant with the
requirements)
Materials
6. Issuance/
Testing Division
3. Receive the release of 1 day
/ Concerned
Certificate Certificate Section Chief
END OF PHP 20 Working

TOTAL:
TRANSACTION 1,000.00 Days
41
Accreditation of Private Asphalt and Portland Cement Concrete
Batching Plants
The Accreditation of Private Asphalt and Portland Cement Concrete Batching Plants is
issued to batching plants authorizing/accrediting them to supply Asphalt and Portland
Concrete Cement for government infrastructure projects.
Office or
Bureau of Research and Standards - Materials Testing Division
Division:

Type of
Transaction:
Who may avail: - DPWH Implementing Offices

- Private Entities
1. Application/Request Letter Applicant/Client

(1 original)
2. Accomplished Form for
DPWH-BRS-MTD
Accreditation (BRS Form No. 2)
(1 original)
3. Mayor’s Permit/Business
Office of the Mayor
Permit/Municipal License
(1 photocopy)
4. DTI/SEC Registration (1 DTI, SEC
photocopy)
5. Quality Manual (1 photocopy)
6. Calibration Report (1 photocopy)
7. Original Official Receipt
(Accreditation Fee based from
D.O. No. 253, Series of 2003) (1
original) DPWH – Cashier Section
42
PROCES
AGENCY PERSON
CLIENT STEPS FEES TO BE PAID SING
ACTION RESPONSIBLE
TIME
Upon receipt of Concrete Asphalt
the request
/application from Small Small
(Below 50 (Below 50
the Director’s cu.m./Hr) tons/Hr)
1. Applicant files Office: Php 3,000.00 Php 3,000.00 Materials
application with
Testing
Supporting 1. 1 the staff
Medium Medium 2 days Division/
Documents evaluates the (50 to Below (50 to Below Concerned
intended for this completeness of 100 cu.m./Hr) 100 tons/Hr)
Section Chief
purpose the submitted Php 4,500.00 Php 4,500.00
documents. Large Large

(100 and (100 and
1.2 Issue order Above Above
of payment cu.m./Hr) tons/Hr)
Php 6,000.00 Php 6,000.00
2. Schedules
2. Submit the date of the
original Official inspection and
Receipt of informs the Materials
Accreditation applicants Testing
Fee and arrange 4 days Division/
Schedule of Concerned
3. Secures
Inspection/ Accreditors
Assessment travel tickets (for
Visayas and
Mindanao) None
4.1 Conducts
Inspection/
4. Assist and Assessment. Bureau
Attend the Director/ Asst.
4.2 Exit dialogue 3 days
Inspection/ Bureau
Assessment with concerned Director
applicants after
inspection
43
5. Draft/finalize
Inspection
Reports for Bureau
approval and Director/
certification (for Assistant
applicants 10 days Bureau
compliant with Director
the
requirements)
Materials
5. Issuance/ Testing
5. Receive the
Release of None 1 day Division/
Certificate
Certificate Concerned
Section Chief
20
END OF
TOTAL: Refer to Step #1 Working
TRANSACTION
Days
44
Purchase Bid Documents (Civil Works Projects)
Accommodates purchase of complete set of Bidding Documents to interested bidders

for them to participate in the bidding of contracts related to civil works.
Office or Division: Procurement Service - Civil Works Division

Classification: Simple
Type of
G2B - Government-to-Business
Transactions:
Who may avail: General Public/Contractor
1. Company ID or any government issued
ID
2. Authorization Letter (if not an authorized
liaison officer in the CWA, i.e. Special
Power of Attorney for Sole Proprietorship;
or Board/Partnership/Joint Venture
Resolution with Secretary’s Certificate for
Corporation/Partnership/Joint
Venture/Cooperative) To be provided by the bidder/contractor
3. Letter of Intent (for Foreign Funded
Projects)
4. (Optional) Duly filled-out Request of
Order of Payment. [Downloadable from the
DPWH website under
Business>Procurement>Civil
Works>Forms>Request for Order of
Payment
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
1. Client presents
the required
1. Receive, verify
documents for the Civil Works
and issue approved
issuance of None 5 minutes Division Action
Request of Order of
approved Request Officer
Payment
of Order of
Payment.
45
2. Client presents 2.1 FS-Accounting
the approved Division to issue Accounting
Request of Order approved Order of Division Action
of Payment to the Payment Officer
Accounting and
Cash Division. 2.2 HRAS-Cash Fee
After payment, the Division to issue depends Cashier Division
client presents the Official Receipt on project Action Officer
Official Receipt to ABC
PrS-Civil Works
Division and 2.3 PrS-Civil Works Civil Works
receive the Bidding Division to issue Bid 2 minutes Division Action
Documents. Documents Officer
Refer to
END OF
TOTAL: reference 7 minutes
TRANSACTION below
Source: Appendix 8, Sec. 5.0 “Updated-2016-Revised-IRR-of-RA-No.-9184-as-15-October-

2023”
46
Purchase Bid Documents (Consulting Services Projects)
for them to participate in the bidding of contracts related to consultancy services.
Office or Division: Procurement Service - Consulting Services Division

Type of
Transactions:
Who may avail: Shortlisted Bidders (Consultant)
1. Company ID or any government issued ID To be provided by the
2. Authorization Letter (i.e. Special Power of bidder/consultant
Attorney for Sole Proprietorship; or
Board/Partnership/Joint Venture Resolution
with Secretary’s Certificate for
Venture/Cooperative)
3. Letter of Intent (for Foreign Funded Projects)
4. (Optional) Duly filled-out Request of Order
of Payment. [Downloadable from the DPWH
website under Business>Procurement>Civil
Works>Forms>Request for Order of Payment
FEES TO PROCESSING PERSON

CLIENT STEPS AGENCY ACTION TIME RESPONSIBLE
BE PAID
1. Client presents the
Consulting
required documents for 1. Receive, verify
Services
the issuance of approved and issue approved
None 5 minutes Division
Request of Order of Request of Order of
Action
Payment. Payment
Officer
2. Client presents the 2.1 FS-Accounting Accounting
approved Request of Division to issue Division
Order of Payment to the approved Order of Fee Action
Accounting and Cash Payment depends Officer
Division. After payment, on project Cashier
2.2 HRAS-Cash ABC
the client presents the Division
Division to issue
Official Receipt to PrS- Action
Official Receipt
Consulting Services Officer
47
Division and receive the Consulting
2.3 PrS- Consulting
Bidding Documents. Services
Services Division to
2 minutes Division
issue Bid
Action
Documents
Officer
Refer to
END OF TRANSACTION TOTAL: reference 7 minutes
below

2023”
48
Purchase Bid Documents (Goods and Services Projects)
for them to participate in the bidding of contracts.
Office or Division: Procurement Service - Goods and Services Division

Type of
Transactions:
Who may avail: General Public/Supplier
1. Company ID or any government issued ID To be provided by the bidder/supplier
2. Authorization Letter (i.e. Special Power of
Attorney for Sole Proprietorship; or
with Secretary’s Certificate for
Venture/Cooperative)
3. Letter of Intent (for Foreign Funded
Projects)
4. (Optional) Duly filled-out Request of Order
of Payment. [Downloadable from the DPWH
website under Business>Procurement>Civil
Works>Forms>Request for Order of Payment
PERSON
FEES TO PROCESSIN
CLIENT STEPS AGENCY ACTION G TIME
RESPONSIBL
BE PAID E
1. Client presents the Goods and
1. Receive, verify 5 minutes
required documents Services
and issue approved
for the issuance of None Division
Request of Order of
approved Request of Action
Payment
Order of Payment. Officer
2. Client presents the 2.1 FS-Accounting
Accounting
approved Request of Division to issue
Division
Order of Payment to approved Order of
Fee Action
the Accounting and Payment
depends Officer
Cash Division. After on project
payment, the client 2.2 HRAS-Cash ABC Cashier
presents the Official Division to issue Division
Receipt to PrS-Goods Official Receipt Action
and Services Division Officer
49
and receive the Goods and
Bidding Documents. 2.3 PrS-Goods and Services
Services Division to 2 minutes Division
issue Bid Documents Action
Officer
Refer to
END OF
TOTAL: reference 7 minutes
TRANSACTION below

2023”
50
Inclusion of Contractors in the Civil Works Application (CWA)
Administers the inclusion of contractors in the Civil Works Application to facilitate the
determination of their eligibility to bid for the project they intend to participate.

Type of
Transactions:
Civil Works Contractors who have interest to participate
Who may avail:
in the infrastructure projects of the agency.
1. Dully filled-out Contractor’s Confidential DPWH Website
Application Statement for Registration
(CCASR) Form
FEES
AGENCY TO PROCESSING PERSON
CLIENT STEPS TIME RESPONSIBLE
ACTION BE
PAID
1. Conduct
1. Client accomplishes
evaluation and Civil Works
and submits CCASR Form
validation of 4 days Division
downloadable from the
submitted Evaluators
DPWH website.
requirements.
none
2. Client waits for the 2. Issuance of

Civil Works
approval and issuance of Contractor
1 day Division
Contractor Registration Registration
Action Officer
Certificate (CRC). Certificate
5 working
END OF TRANSACTION TOTAL: None
days
51
Updating of Contractor’s Information
Administers the updating of Contractor’s Information to facilitate the determination of
their eligibility to bid for the project they intend to participate.

Type of
Transactions:
DPWH-CWA included Civil Works Contractors who have
Who may avail: interest to participate in the infrastructure projects of the
agency.
• For Updating of Legal/Technical/Financial
Documents: To be provided by the contractor
1. Request Letter
2. Affidavit of Authenticity
3. Originally Stamped Certified True Copy (by
Authorized Managing Officer (AMO) or Local Government Unit
Issuing Office) of document/s to be updated:
a. Mayor’s Permit
b. Tax Clearance Certificate Bureau of Internal Revenue
c. SEC/DTI/CDA Certificate SEC/DTI/CDA
d. PhilGEPS Certificate DBM-PS PhilGEPS
e. PCAB License PCAB
f. Audited Financial Statement & Income Tax
Return (stamped “received” by the BIR.) To be provided by the contractor
• For Updating (Addition/Removal) of
Authorized Liaison Officer (ALO)/AMO:
1. Request Letter
3. Duly notarized Authorization by AMO/Owner
(for Sole Proprietor) or
with Secretary’s Certificate (for
Corporation/Partnership/Cooperative) To be provided by the contractor
4. 2x2 ID Picture of ALO/AMO
AMO or Issuing Office) of two (2) valid IDs
with specimen signatures
• For Updating of Email Address or
Telephone No.
To be provided by the contractor
1. Request Letter
52
• For Updating of Business Address
1. Request Letter To be provided by the contractor
3. Originally Stamped Certified True Copy (by Local Government Unit
AMO or Issuing Office) of Mayor’s Permit
AMO or Issuing Office) of Amended Articles
of Incorporation/Partnership/Cooperation To be provided by the contractor
(for Corporation/Partnership/Cooperative)
• For Updating of Projects
A. DPWH-Completed/Accepted Projects (For DPWH-Implementing Office

contracts with Notice to Proceed date prior
to 2018)
1. Request Letter (indicating the Contract ID

Nos. of projects for updating)
2. Originally Stamped Certified True Copies (by
AMO or Issuing Office) of the following:
a. Certificates of Completion, and/or;
b. Certificate of Final Acceptance To be provided by the contractor/
Local Government Unit/Other
B. LGU/Government/Private Sector- Government Agency/Private Sector
Completed/Accepted Projects
1. Request Letter
a. List of Completed Projects (Annex N of
CCASI Form)
b. Certificate of Completion or Final
Inspection Report
c. Certificate of Final Acceptance or CPES
with at least Satisfactory Rating (for LGUs
or Other Government Agency)
And, if project is not yet encoded in the CWA:
d. Notice of Award
53
e. Notice to Proceed
f. Contract Agreements with copy of Scope
of Work and Contract Costs and Bill of
Quantities
g. Joint Venture Agreement stating percent To be provided by the contractor
participation, for Joint Ventures
C. DPWH-On-Going Projects (For contracts

with Notice to Proceed date prior to 2018)
1. Request Letter (indicating the Contract ID

Nos. of projects for updating)
2. Latest percent (%) Statement of Works
Accomplished (SWA) and percent (%) Time
Elapsed Originally Stamped Certified True
Copies (by AMO or Issuing Office)
D. LGU/Government/Private Sector-On-Going
Projects
1. Request Letter
a. Latest percent (%) Statement of Works
Accomplished (SWA) and percent (%)
Time Elapsed
b. List of on-going contracts including those To be provided by the contractor/
already awarded but not yet started Local Government Unit/Other
(Annex O of CCASI Form) Government Agency/Private Sector
And, if project is not yet encoded in the CWA:
c. Contract Agreement with copy of Scope of
Work and Contract Costs and Bill of
Quantities
d. Certificate of Posting of Invitation to Bid in
PhilGEPS (for LGUs or Other
Government Agency)
e. Notice of Award
f. Notice to Proceed
g. Joint Venture Agreement stating percent
participation, for Joint Venture
54
FEES
TO PROCESSING PERSON
CLIENT STEPS AGENCY ACTION TIME RESPONSIBLE
BE
PAID
1. Evaluate and
1. Client submits Civil Works
update the
required documents None 5 days Division
documents
for updating. Evaluators
submitted.
5 working
days
55
Online Updating of Contractor’s Information
Administers the online updating of Contractor’s Information in order to facilitate the
determination of their eligibility to bid for the project they intend to participate.

Type of
Transactions:
DPWH-CWA included Civil Works Contractors who have
Who may avail: interest to participate in the infrastructure projects of the
agency.
1. Included in the Civil Works Application Procurement Service Office
2. Document for updating To be provided by the contractor
FEES
ACTION BE
PAID
1. Client log-in to the
Contractor Profile
Application (CPA) in the
1. Evaluate the
DPWH Website to update Civil Works
updates and the
and upload the documents None 3 days Division
documents
(Class “A” Legal and Evaluators
uploaded.
Financial Eligibility
Documents, and PCAB
License).
3 working
days
56
Application for Accreditation Examination of Contractors’ and
Consultants’ Project Engineers
processing of pertinent documents regarding the application for accreditation of
examination of Contractors’ and Consultants’ Project Engineers pursuant to
Department Order No. 94 series of 2020.
Office or Division: Bureau of Quality and Safety

Type of G2C – Government to Citizens
Transactions: G2B - Government-to-Businesses
Registered and licensed Civil Engineers employed by
Who may avail:
private construction companies/firms
a. Downloadable online
1. Duly accomplished Application Form with (www.dpwh.gov.ph/dpwh/business/accr
letter request and/or transmittal from the editation/index) or;
DPWH Regional office. b. At any DPWH Regional office
(Construction Division)
2. Two (2) passport size photograph on a

white background with nametag, one (1)
To be provided by the client
pasted in the application form and one (1)
attached
3. Photocopy of valid PRC ID Card (certified Professional Regulation Commission

true copy) for local Engineers (PRC)
4. Certificate of registration / license with

professional ID card or a Special
Professional Regulation Commission
Temporary Permit with professional
(PRC)
temporary ID card issued for foreign
engineers
PHASE 1: Applicants for the Contractors’ and Consultants’ Project Engineers

Accreditation Examination shall file their applications in any DPWH Regional Office
(RO) on or before the end of May for July examination schedule and/or December
for February examination schedule.
57
FEES
CLIENT STEPS TO BE TIME RESPONSIBLE
ACTION
PAID
DPWH
1.1. Receive
Regional
and evaluate the
None 1 day Offices
submitted
Construction
applications
Division Chief
1. Submit examination
application form together DPWH
1.2 Endorse the
with other requirements to Regional
evaluated
the Chief of the None 1 day Offices
applications to
Construction Division of Construction
the BQS
any DPWH Regional Division Chief
Office
1.3 Consolidate
BQS-QSAD
and conduct
Engineer II/III,
final review of None 7 days
Engineer IV,
submitted
Engineer V
applications
BQS-QSAD
Engineer II/III,
2.1 Issue Notice
Engineer IV,
2. Receive the Notice of of Examination
Engineer V
Examination Schedule to applicants
None 7 days DPWH
from the DPWH RO where informing venue
Regional
the application was filed and room
Offices
assignments
Construction
Division Chief
Phase 2: The Accreditation Examination shall be held every February and July
(Department Order No. 94 s. 2020)
BQS Engineer
3.1 Conduct of II/III/IV/V,
3. Take Written
written None 2 hours Assistant
Examination
examination Director,
Director
58
Administrative
Officer/Aide,
3.2 Checking of
None 7 days Engineer
answer sheets
III/IV,
Engineer V
BQS-QSAD
4.1 Prepare /
Engineer II/III,
Sign Report of
4. Receive Notification Engineer IV,
Rating informing
whether applicant passed Engineer V ,
the examinees
/ failed the examination Assistant
on the result of
Director/Direct
examination
or
DPWH
4.2 Disseminate Regional
the Report of None 7 days Offices
Rating Construction
Division Chief
Phase 1: 16
working
days
Phase 2: 15
working
days
59
Application for Accreditation of Contractors’ and Consultants’
Project Engineer
processing of pertinent documents regarding the application for accreditation of
Contractors’ and Consultants’ Project Engineers who passed the accreditation
examination pursuant to Department Order No. 94 series of 2020.

Type of
G2C – Government-to-Citizen
Transactions:
Contractors’ and Consultants’ Project Engineers who passed
Who may avail:
the Accreditation Examination
Downloadable online
1. Duly accomplished Application Form (www.dpwh.gov.ph/dpwh/business/accre
ditation/index)
2. Photocopy of valid PRC ID Card (certified Professional Regulation Commission
true copy) for local engineers (PRC)
3. Certificate of registration / license with
professional ID card or a Special Temporary Professional Regulation Commission
Permit with professional temporary ID card (PRC)
issued for foreign engineers
4. Certificates of relevant / equivalent
trainings on:
- Planning, Design, Construction
To be provided by the Client
Methods and Techniques
- Materials Quality Control
- Project Management and Supervision
5. Certificate of Employment with job
Employer of Client
description
6. Memorandum designation or any other
documents such as:
- Statement of Work Accomplished and

project billings / vouchers bearing the To be provided by the Client
applicant’s signature
- Other proofs / evidences showing
experience as Project / Resident
Engineer
60
7. Approved Certificate of Performance
Rating for three (3) projects of any
category nominated by the applicant
To be provided by the Client
which are inspected during the Quality
Assurance Unit (QAU) Assessment or
Constructors’ Performance Evaluation.
PHASE 1: The Department Order (DO) for applicants who passed the Contractors’
and Consultants’ Accreditation will be issued every 15th and 30th day of the month.
Cutoff date for the submission of applications for accreditation for inclusion in the
said DO is on the 7th and 22nd day of the month, respectively.
FEES
ACTION BE
PAID
BQS - Office of
1.1 Receive the
the Director
applications for None 1 day
Administrative
accreditation
Officer/Aide
1.2 Evaluate
BQS-QSAD
applications for None 3 days
Engineer II/III
accreditation
1. Submit accreditation 1.3 Review BQS-QSAD

requirements to the Engineer IV,
evaluation of
Bureau of Quality and None 3 days Engineer V,
applications for
Safety Assistant
accreditation Director/Director
1.4 Prepare DO
for applicants
who meet the
requirements / BQS-QSAD
Engineer II/III,
letter for
Engineer IV,
submission of None 5 days
Engineer V,
additional Assistant
requirements to Director/Director
applicants with
lacking
documents or
61
failed the
evaluation
DPWH
Secretary/
1.5 Sign, Human
approve and Resource
posting of DO None 2 days Administrative
in the DPWH Service-
website Records
Management
Division
PHASE 2: Accredited Contractors’ and Consultants’ Project Engineers will be
issued Accreditation IDs and Certificates upon approval of the DO bearing their
name.
BQS-QSAD
2.1 Prepare Engineer III,
Accreditation Engineer IV,
None 7 days
IDs and Engineer V,
Certificates Assistant
Director/Director
2.2 Sign and Assistant
approve Secretary /
Accreditation None 2 days Undersecretary
IDs and for Technical
Certificates Services
BQS-QSAD
2.3 Issue Engineer III,
Accreditation Engineer IV,
None 3 days
IDs and Engineer V,
Certificates Assistant
Director/Director
Phase 1: 14
working days
Phase 2: 12
working days
62
Renewal of Accreditation of Contractors’ and Consultants’ Project
Engineers
processing of pertinent documents regarding the renewal of accreditation of
Contractors’ and Consultants’ Project Engineers pursuant to Department Order No. 94
series of 2020

Type of
Transactions:
Registered and licensed Civil Engineers employed by
Who may avail:
private construction companies / firms
1. Request letter of the concerned Project
Engineer signifying intention to renew his / To be provided by the client
her certificate of Accreditation
2. Original / renewed certificate of

Accreditation with expired validity date
3. Certification of Employment from the

current employer, if there is any, indicating
the date of employment and or affidavit
attesting that the applicant is not
connected or employed with any
government office
Professional Regulations Commission

4. Photocopy of valid PRC ID card
(PRC)
5. Photocopy of accreditation ID card as

accredited Project Engineer
Downloadable online
6. Duly accomplished Application Form for
(www.dpwh.gov.ph/dpwh/business/accre
the renewal of Certificate
ditation/index)
63
FEES
ACTION BE
PAID
1. Submit request letter for
1.1 Receive and
renewal of Accreditation BQS - Office of
route application
Certificate together with the Director
for renewal of None 1 working days
other requirements to the Administrative
Accreditation
Bureau of Quality and Officer/Aide
Certificate
Safety
1.2 Evaluate BQS-QSAD

Engineer III,
application for
Engineer IV,
renewal of None 2 working days
Engineer V,
Accreditation Assistant
Certificate Director/Director
Assistant
1.3 Sign and
Secretary/
approve
None 2 working days Undersecretary
Accreditation
for Technical
Certificate
Services
2. Issue
Accreditation BQS-QSAD
Engineer III,
Certificate to
2. Receive Accreditation Engineer IV,
accredited None 2 working days
Certificate Engineer V,
Contractors’ / Assistant
Consultants’ Director/Director
Project Engineer
7 working
days
64
Central Office
Internal Services
65
Applying (for appointment) to Vacant Position in the Department
Through this frontline service, the Department can regulate the submission of
application done by existing employees and citizens who want to be part of the DPWH
workforce.
Office or Human Resource and Administrative Service - Human Resource

Division: Management Division
Type of G2C – Government to Citizen
Transaction: G2G – Government to Government
Who may avail: DPWH Employees/Walk-In Applicants

1. Cover Letter (Indicating Item Number To be provided by the applicant
of Position)
PDS (CS Form No. 212 rev. 2017)
1. Can be downloaded from

http://www.csc.gov.ph/2014-02-21-08-
28-23/pdf-files/category/861-personal-
2. Fully Accomplished Personal Data data-sheet-revised-2017.html
Sheet (PDS) 2. Obtain upon request from the Human
Resource Management Division (CO)/
Administrative Division (RO)/
Administrative Section (DEO)

3. Scholastic Records
4. Certificate of Trainings and To be provided by the applicant

Employment
5. Certificates of Eligibility, if applicable
6. Performance Rating for the last

applicable rating period from the date
of publication of vacancies.
66
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTION TO BE TIME RESPONSIBLE
PAID
1. Receive Administrative
application and None 10 mins Assistant/ Officer
documentary
(Receiving Unit)
requirements
Option A.
Physical
2. Prepare/draft Administrative
Submission letter referring the Assistant/Officer
application including None 30 minutes
supporting (Processor
documents to office concerned)
1. Submit
concerned.
application
including
Chief
documentary 3. Sign Referral
None 1 hour Administrative
requirements Letter
Officer
4. Release/ forward
the referral letter
including application
Administrative
and supporting
None 20 minutes Assistant/ Officer
documents to office
(Releasing Unit)
concerned, copy
furnished the
applicant
END OF
TOTAL: None 2 Hours
TRANSACTION
67
1. Confirm
successful
submission of N/A
Option B. application and (ORS generates

documentary confirmation
Online requirements None 15 minutes
message upon
Submission through Online submission of
Recruitment System application)
1. Submit
(ORS)
application
2. Download
including
submitted
documentary
application and Office Placement
requirements
documentary Committee
through Online
requirements None 45 minutes Secretariat
Recruitment
through Online
System (ORS)
Recruitment System
(ORS)
END OF
TOTAL: None 1 hour
TRANSACTION
68
Issuance of Employee Records (Service Record and Certificate of
Employment)
Certificate of Employment indicates information on employment status of a former or
current employee of the Department, while service record provides employment history
and/or human resource activity and movement of the employee in the Department.

Type of
G2C – Government-to-Citizen
Transaction:
Who may avail: DPWH Employees

DPWH – HRMD
Duly accomplished request form (1 copy)
FEES
PROCESSING PERSON
PAID
Administrative
1.1 Receive and
None 10 minutes Assistant/Aide
record the signed
request form (Receiving Unit)
1.2 Retrieve and Administrative

check 201 File of Officer/
the personnel Administrative
and prepare Assistant
1. Fill-up and None 1 hour
Service Record/
submit (Processor
Certificate of
accomplished Concerned)
Employment
Request Form
RMS, HRMD
1.3 Approve and Chief

sign Certificate of None 30 minutes Administrative
Employment/ Officer
Service Record
69
2. Receive signed 2. Record and Administrative
Certificate of release signed Assistant/Aide
None 15 minutes
Employment/ Certificate of
Service Record Employment/ (Releasing Unit)
Service Record
END OF
TOTAL: None 2 Hours
TRANSACTION
70
Application for Authority to Travel Abroad
DPWH Employees are required to secure authority to travel before they are allowed
to travel to a foreign country as no government official or personnel shall be allowed
to depart for any travel abroad, even if such is for a personal or private purpose without
cost to the government, unless such official or personnel has obtained the appropriate
travel authorization from his/her agency, duly accomplished the requisite leave forms,
and his/her absence shall not hamper the operation efficiency of said agency.

Type of G2G – Government to Government
Transaction: G2C – Government to Citizen
Who may avail: DPWH Employees
1. Indorsement by the Head of Office
concerned
- Bureau/Service Director for Central
Office rank & file personnel
Head of Office Concerned
- Regional Director for ADE, DE and
Regional Office personnel
- District Engineer for Section Chief
and below in the DEOs
2. Duly approved Certificate of Office
Clearance (CSC Form No. 7, s 2017)
- Central Office Clearance - Directors
(Bureau/Service/Regional/UPMO),
SPMD-HRAS (CO)/ Administrative
Project Managers, DE, Division
Division (RO/DEO)
Chiefs, ADE and Bonded Personnel
- District/Regional Offices Clearance -
Regional and District Office
employees
3. Duly approved CSC Form No. 6,
HRMD-HRAS (CO)/ Administrative
Revised 2020/ DPWH-HRAS-HRMD
Division (RO/DEO)
Form No. 07, s. 2021 (4 copies)
4. Designation Order of temporary
replacement for ADE, DE, Div. Chief Head of Office Concerned
and up
5. Certification that will not hamper the
Head of Office Concerned
operational efficiency of the Office
71
6. Additional requirements as per IATF
compliance due to COVID-19
Pandemic:
- Waiver
- Undertaking for Authority to Travel
Client
- Copy of Round-Trip Ticket
- Health Insurance (covering travel
disruptions and hospitalization in
case of COVID-19 infections during
the allowable period of stay abroad)
FEES
PROCESSING PERSON
PAID
1.1 Receive and Administrative
record request for Assistant
None 20 minutes
authority to travel Receiving Unit,
abroad HRMD
1.2 Review the
submitted
Administrative
documents and
None 2 hours Officer EWBS,
prepare authority
HRMD
to travel abroad
Director IV
HRAS
1. Submit all
documentary
Chief
requirement
Administrative
within the
1.3 Review and affix Officer
prescribed None 5 hours
initial HRMD-HRAS
timeline
Administrative
Officer V
EWBS-HRAS
1 day Assistant
(Rank and Secretary for
1.4 Approve request File) Support Services
for authority to None OSEC-DPWH
travel abroad 2 days
(Key
Officials) DPWH Secretary
72
2.1 Record and
2. Receive signed Administrative
release approved
authority to travel None 40 minutes Assistant
authority to travel
abroad RMD-HRAS
abroad
2 days
(Rank and
END OF File)
TRANSACTION TOTAL: None
3 days
(Key
Officials)
73
Issuance of Certified Copy of Current/Non-Current Records
Original Copy, Certified True Copy, and Photocopy of DPWH approved documents
that originated from Central Office that are in the custody of the Records Management
Division may be issued to requesting clients.
Office or Human Resource and Administrative Service - Records

Transaction: G2C – Government to Citizen
Who may avail: All
1. Duly accomplished request slip (1
DPWH-RMD
copy)
2. Valid ID (Original ID and 1
Client
Photocopy)
3. For Authorized Representative
• Authorization Letter (1 copy)
Client
• ID of Authorizing person
• ID of Authorized person
FEES
PROCESSING PERSON
PAID
1. Fill-up and 1.1 Receive and
Administrative
submit record the
None 10 minutes Assistant/Aide
accomplished signed request
(Receiving Unit)
Request Form form
1.2 Review the
request
including details Administrative
of the Officer/Assistant
None 10 minutes
requesting party (Processor
and its Concerned)
attachment, if
any
1.3 Approve
request and Chief
forward to None 10 minutes Administrative
processor Officer
concerned
74
2 hours Administrative
1.4 Search and
(current) Officer/ Assistant
Retrieve
None
current/non-
2 days (Processor
current record
(non-current) Concerned)
1.5 Reproduce
required copies
Administrative
and Stamp
Officer/ Assistant
“Certified True/
None 30 minutes
Copy/
(Processor
Photocopy” on
Concerned)
all pages of the
issuance/s.
1.6 Verify and affix Chief
signature and None 30 minutes Administrative
indicate the date Officer
2.1 Record and

release
requested None 10 minutes Assistant/Aide
document to the
document (Releasing Unit)
client
3 hours
(current)
END OF
TOTAL: None
TRANSACTION
2 days
(non-current)
75
Request for Computer Proficiency Examination
The Computer Proficiency Examination (CPE) is used to determine an applicant’s
minimum computer proficiency skillset to perform computer-aided
work/responsibilities as required by the position.
Office or Division: Information Management Service (IMS) - User Support

Division
Type of G2C – Government to Citizen
Transaction: G2G – Government to Government
Who may avail: All Applicants, Employees, Contract of Service (COS), and Job
Order (JO) Personnel of the DPWH Central, Regional and
District Engineering Offices
Information Management Service – User
Support Division
CPE Request Form (1 original) -or-
Downloadable on the DPWH Intranet
Website
FEES
PROCESSING PERSON
PAID
Clerk
Office of the IMS
1.1 Receive the Director
approved CPE None 5 minutes -or-
Request Form. User Support
Division (via
email)
1.2 Evaluate and
1. Submit the
coordinate with the
approved CPE Examiners
Requesting None
Request Form to IMS 2 days User Support
Office’s
– User Support Division
designated contact
Division.
person.
1.3 Prepare Examiners
None
confirmation 1 day User Support
memorandum. Division
1.4 Provide the
Examiners
approved None
2 days User Support
confirmation
Division
memorandum
76
(scanned and
hardcopy) to the
Requesting Office.
IT Support
-or-
Officer (ITSO)
2. Identify and set up
Requesting
exam venue and 2.1 Identify and set
Office
equipment to be used up exam venue
None
for the exam, and and equipment to 2 days
-or-
other logistics. (For be used for the
Regional and District exam, and other
Examiners
Engineering Offices) logistics. (For
User Support
Central Office)
Division
2.2 Prepare the
CPE materials to
be uploaded to the
examinee/s
computer.
Examiners
None
1 day User Support
Prepare the final
Division
list of examinees
and email the
Attendance Sheet
to Requesting
Office AO.
-or- Examinees
3. Examinees
Requesting
accomplish the
3.1 Examinees Office
Attendance Sheet
accomplish the
with the assistance of None
Attendance Sheet 2 minutes -or-
the Requesting Office
facilitated by the
AO. (For Regional
IMS Examiners. Examiners
and District
(For Central User Support
Engineering Offices)
Office) Division
3.2 Upload the
Examiners
exam materials to None
20 minutes User Support
the examinee's
Division
computer.
Examiners
3.3 Discuss the None
10 minutes User Support
CPE rules.
Division
Examinees
None Requesting
4. Take the exam. 75 minutes
Office
77
4. Collect the
examinee’s output
files and
Examiners
remove the
None 5 minutes User Support
uploaded materials
Division
from
the examinee's
computer.
5. Check and Examiners
release the exam 2 days User Support
result. Division
END OF 10 days and
TOTAL: None
TRANSACTION 2 hours
78
Request for New Development/Enhancement of Business
Applications
DPWH Offices and Employees can request for the development of new business
applications or enhancement of existing business applications such as additional
features and functionalities, new reports, incorporation of new processes, etc.
Office or
Information Management Service – Application Support Division
Division:
Type of
Transaction:
Who may avail: DPWH Central Office Employees
Request for Information Systems DPWH Intranet Website or MyIT Portal
Services (RISS) Form
FEES
CLIENT STEPS TO BE
ACTIONS TIME RESPONSIBLE
PAID
IT Service Desk
1.1 Check the
Officer
RISS Form for None 10 minutes
User Support
completeness.
Division
1.2 Forward
IT Service Desk
RISS Form to
Officer
Application None 1 minute
1. Submit the User Support
Support
duly Division
Division.
accomplished
RISS Form to 1.3 Evaluate
DPWH IT the request for
Service Desk via feasibility and Application Support
walk-in timeliness, and Person
recommend None 4 hours
(hardcopy) or Application Support
MyIT Portal action Division
(scanned copy). (Approved,
Disapproved,
Deferred).
1.4
Recommend
Chief, Application
the action for None 4 hours
Support Division
approval.
79
1.5 Approve the
recommended None 4 hours IMS Director
action.
1.6 Notify the
Requesting
Office or
Application Support
Employee of
Person
the approved None 5 minutes
Application Support
action
Division
(Approved,
Disapproved,
Deferred).
END OF 12 hours and
TOTAL: None
TRANSACTION 16 minutes
80
Request for Technical Specifications
DPWH Offices are required to request technical specifications from the Information
Management Service when purchasing IT equipment and software. IT equipment is
intended to be connected to the DPWH communication network and computing devices
that include, but not limited to, desktop/ workstation, laptop, tablet computers, and
smartphones. Software are programs involved in the operation of a computer system
including, but not limited to, operating system, productivity tools, multimedia and
graphic software, data communication software, development software, and security
and anti-virus software, etc.
Office or Division: Information Management Service – User Support Division

Type of
Transaction:
Who may avail: Employees of the DPWH Central, Regional, and District
Engineering Offices
Hardware and Software Purchase DPWH Intranet Website or MyIT Portal
Request Form
FEES
PROCESSING PERSON
CLIENT STEPS AGENCY ACTIONS TO BE TIME RESPONSIBLE
PAID
IT Service Desk
1.1 Check the
Officer Level-1
completeness of the None 10 minutes
User Support
request form.
Division
1.2 Forward request
IT Service Desk
to User Support
Officer Level-1
Division – IT Assets None 1 minute
User Support
1. Submit the duly Management
Division
accomplished Section.
Hardware and 1.3 Evaluate and
Software Purchase review the request
Request Form via as to the purpose
MyIT Portal. and number of units
to be procured
IMS - User
against the existing None 5 days
Support Division
inventory of the
Office and its
current actual
needs, and
recommend action
81
(Approved,
Disapproved, Needs
Justification).
1.5 Approve the
None
recommended 4 hours IMS Director
action.
1.6 Forward the IMS - User
None
evaluated request to 10 minutes Support Division
Requesting Office
5 days, 4
END OF
TOTAL: None hours, and
TRANSACTION
21 minutes
82
Request for Intranet Access
DPWH Employees can request access to the DPWH Intranet network to utilize the
Department-wide IT services and enterprise business applications.
Office or Division: Information Management Service

Transaction:
Engineering Offices
Intranet, Internet, and Email Access DPWH Intranet Website or MyIT Portal
Request Form
FEES
PROCESSING PERSON
PAID
IT Service
1.1 Check the
Desk Officer
request for None 10 minutes
User Support
completeness.
Division
IT Service
1.2 Forward request
Desk Officer
to the Technology None 1 minute
User Support
Support Division.
Division
1.3 Evaluate and
Systems
review the request
Administrator
as to the purpose
1. Submit the duly None 4 hours Technology
and recommend
accomplished Support
action (Approved,
Intranet, Internet, Division
Disapproved).
and Email Access
Chief,
Request Form via 1.4 Recommend
Technology
MyIT Portal. action for the None 4 hours
Support
approval.
Division
1.5 Approve the
None
action.
1.6 Grant Intranet Systems
access to the Administrator
None 4 hours Technology
requesting
employee. Support Division
1.7 Inform the None IT Service
10 minutes
Requesting Office Desk Officer
83
or Employee of the User Support
approved action. Division
16 hours
END OF
TOTAL: None and 21
TRANSACTION
minutes
84
Request for Internet Access
DPWH Employees can request access to the Internet to access other government and
private organization’s websites.

Transaction:
Engineering Offices
Request Form
FEES
PROCESSING PERSON
PAID
IT Service
1.1 Check the
Desk Officer
request for None 10 minutes
User Support
completeness.
Division
IT Service
1.2 Forward request
Desk Officer
to Technology None 1 minute
User Support
Support Division.
Division
1.3 Evaluate and
Systems
review the request
Administrator
as to the purpose
and recommend
action (Approved,
Intranet, Internet, Division
Disapproved).
and Email Access
1.4 Recommend Chief,
Request Form via
action for the Technology
MyIT Portal. None 4 hours
approval. Support
Division
1.5 Approve the
None
action.
1.6 Grant Internet Systems
requesting
10 minutes
Requesting Office or Desk Officer
85
Employee of the User Support
14 hours
END OF
TOTAL: None and 21
TRANSACTION
minutes
86
Request for Email Access
DPWH Employees can request email access for communication with other DPWH
Offices and Employees, and other government agencies and private organizations.

Type of
Transaction:
Employees of the DPWH Central, Regional, and District
Who may avail:
Engineering Offices
Request Form
FEES
PROCESSING PERSON
PAID
IT Service
1.1 Check the
Desk Officer
User Support
request.
Division
IT Service
1.2 Forward request
Desk Officer
User Support
Support Division.
Division
1.3 Evaluate and
Systems
review the request
Administrator
as to the purpose
and recommend
action (Approved,
Intranet, Internet, and Division
Disapproved).
Email Access
Chief,
Request Form via 1.4 Recommend
Technology
MyIT Portal. action for the None 4 hours
Support
approval.
Division
1.5 Approve the
None
action.
1.6 Grant email Systems
requesting
10 minutes
87
14 hours
END OF
TOTAL: None and 21
TRANSACTION
minutes
88
Request for Telephone Installation
DPWH Employees can request telephone installation for communication with other
DPWH Offices and Employees, and other international and national government
agencies and private organizations.

Type of
Transaction:
Who may avail:
Engineering Offices
Telephone Line and/or Feature Activation DPWH Intranet Website or MyIT Portal
Request Form
FEES
PROCESSING PERSON
PAID
IT Service
1.1 Check the
Desk Officer
User Support
request.
Division
IT Service
1.2 Forward request
Desk Officer
User Support
Support Division.
Division
1.3 Evaluate and
review the request Network
1. Submit the duly
as to the Administrator
accomplished
purpose/reason and None 4 hours Technology
Telephone Line
recommend action Support
and/or Feature
(Approved, Division
Activation Request
Disapproved).
Form via MyIT
Chief,
Portal. 1.4 Recommend
Technology
action for the None 4 hours
Support
approval.
Division
1.5 Approve the
recommended None
4 hours IMS Director
action.
Network
1.6 Set up
None 2 days Administrator
telephone unit
Technology
89
and/or enable Support
features. Division
1.7 Inform the IT Service
Requesting Office or None Desk Officer
10 minutes
1 day, 12
END OF
TOTAL: None hours and
TRANSACTION
21 minutes
90
Request for User Support
DPWH Employees can request ICT support for common issues and general inquiries
on IT services such as password reset, unlock account, modify account, and configure
email account.

Type of Transaction: G2G – Government to Government
Engineering Offices
“Need Help?” Online Request Form MyIT Portal
FEES
ACTIONS PAID
IT Service
1.1 Check the Desk Officer
completeness of None 2 minutes Level-1 User
the request. Support
Division
1.2 Forward
IT Service
request to IT
Desk Officer
Service Desk
None 1 minute Level-1 User
1. Accomplish and Officer Level-2
Support
submit the “Need (User Support
Division
Help?” Online Request Division)
Form from the MyIT IT Service
1.3 Perform service
Portal. Desk Officer
request
None 4 hours Level-2 User
(troubleshoot
Support
problem, etc.)
Division
1.4 Inform the
IMS - User
Requesting Office
None Support
or Employee of the 10 minutes
Division
completed service
request.
END OF 4 hours and
TOTAL: None
91
Request for Technical Support
DPWH Employees can request ICT support for common issues and general inquiries on IT services
that enable employees to perform day-to-day work such as device configuration and setup,
business application installation, telephone setup and/or move, employee setup and/or move,
group office setup and/or move, videoconferencing setup, security issues such as spam email,
blocked websites, and malware infection, issues such as computer won't boot, cannot print,
application not responding, unable to send email, telephone no dial tone, virus infection, bench
repair support, structured cabling, and new employee onboarding bundled requests.

Type of Transaction:G2G – Government to Government
Engineering Offices
“Need Help?” Online Request Form MyIT Portal
FEES
ACTIONS PAID
IT Service
completeness of None 2 minutes Level-1 User
the request. Support
Division
1.2 Forward
IT Service
request to IT
Desk Officer
Service Desk
1. Accomplish and Officer Level-2
Support
submit the “Need (User Support
Division
Help?” Online Request Division)
Form from the MyIT IT Service
1.3 Perform service
Portal. Desk Officer
request
None 5 hours Level-2 User
(troubleshoot
Support
problem, etc.)
Division
1.4 Inform the
IMS - User
Requesting Office
None Support
or Employee of the 10 minutes
Division
completed service
request.
END OF 4 hours and
TOTAL: None
92
Request for Software Installation
DPWH Employees can request for installation of software (e.g., Autodesk AutoCAD,
Microsoft Visio, etc.) and/or business applications (e.g., Civil Works Application, Internal
Document Tracking System, etc.)

Type of
Transaction:
Who may avail:
Engineering Offices
“Request for Software” Form DPWH Intranet Website or MyIT Portal
FEES
PROCESSING PERSON
PAID
IT Service
completeness of the None 10 minutes Level-1 User
request. Support
Division
IT Service
1.2 Forward request
Desk Officer
to IT Service Desk
Officer Level-2 (User
Support
Support Division)
Division
IT Service
1. Submit the duly 1.3 Evaluate and Desk Officer
accomplished review the request User Support
“Request for as to compatibility Division
Software” Form via and license
MyIT Portal. availability and None 4 hours Systems
compliance and Administrator
recommend action Technology
(Approved, Support
Disapproved). Division
Chief,
Technology
1.4 Recommend
Support
action for the None 4 hours
Division
approval.
93
1.5 Approve the
None
action.
IT Service
1.6 Install the Desk Officer
None 2 days
software. User Support
Division
1.7 Inform the IT Service
None 10 minutes
installed software. Division
2 days, 12
END OF
TOTAL: None hours, and
TRANSACTION
21 minutes
94
Accreditation of DPWH Materials Engineers (Initial Accreditation)
To provide a visual guide and easy reference on the procedures in the processing of
pertinent documents regarding the initial accreditation of DPWH Materials Engineers
pursuant to Department Order No. 12, Series of 2013.
Office or Division: Technical Working Group (TWG) - Accreditation Unit
Type of
Transaction:
Registered and licensed civil engineers of DPWH with permanent

Who may avail: plantilla item/position. (Other government engineers, GOCCs and
Job Order personnel of DPWH are strictly NOT ALLOWED)
1. Duly accomplished Application Form (1

a. Downloadable online
original copy) with letter request and
(www.dpwh.gov.ph)
transmittal from the DPWH
Implementing Office
b. Any DPWH Regional Office (QAHD)
DPWH Office where the applicant is
2. Appointment Paper (certified true copy) presently employed
3. Training Certificates (certified true To be provided by the applicant

copies)
DPWH Office where the applicant is
4. Project Designation Orders (PDOs)
(certified copies. presently or was previously employed.
FEES
PROCESSING PERSON
TIME RESPONSIBLE
PAID
1. Submit the 1.1 Receive and DPWH Regional

application Form evaluate the None 1 day Office/Division
and the submitted documents Chief, Quality
95
Requirements to from the sixteen (16) Assurance and
the Chief of Quality DPWH Regional Hydrology
Assurance and Offices Division
Hydrology Division
(QAHD) of the
DPWH Regional Chief
Office which has 1.2 Endorse the
jurisdiction over the evaluated applicants’ None 1 day Quality Assurance
applicant document to BRS and Hydrology
Division
1.3 Review/encode
and final evaluation
of submitted None 4 days BRS TWG Staff
documents
2. Receive the
Notice of 2. Issuance of
Examination Memorandum to BRS TWG
Schedule from the Staff/BRS
DPWH Materials
DPWH Regional Director/DPWH
Engineers informing None 3 days
Office where the Regional
the venue and room Office/Chief,
application was assignments of the QAHD
filed applicants/examinees
3.1 Conduct of 2 hours BRS, DPWH/NCR

Written Examination None Proctors and
(1 day) Supervisors
3. Take the Written
Examination 3.2 Checking and
Re-Checking of Test
BRS Non-
Questionnaires and technical
Encoding of None 3 days
Personnel/TWG
Examinations staff
96
4. Receive TWG staff/BRS
Notification 4. Prepare/sign Director/DPWH
whether client Report of Rating of None 1 day Regional
passed/failed the the examinees Office/Chief,
examination QAHD
5. Receive 5. Issuance of
Notification re: Memoranda re:
Conduct of Conduct and None 1 day TWG staff
Practical Schedule of Practical
Examination Examination
BRS Panel of
Examiners and
6. Take Practical 6. Conduct of Evaluators
None 1 day
Examination Practical Examination created under
Office Order No.
01, Series of 2019
7. Submit TWG
documents for 7. Evaluation of Staff/Accreditation
evaluation None 1 day Committee
submitted documents
8.1 Prepare
proposed
8. Receive Department Order to TWG staff/BRS
Certificate of those who qualified Director
None 1 day
Accreditation and as Materials
IDs Engineer
97
Secretary
(Department
Order);
signature of and Assistant
None 2 days
accreditation Secretary for
documents Technical
Services
(Accreditation
Certificate)
8.4. Issue
Accreditation None 2 days TWG staff
Certificates and IDs
8.5 Updating
1 day
Database None TWG staff
(10 minutes)
PCMA
END OF 21 working
TOTAL: None
TRANSACTION days
98
Accreditation of DPWH Materials Engineers (Upgrading)
pertinent documents regarding the upgrading of classification rank of DPWH Materials
Engineers pursuant to Department Order No. 12, Series of 2013.
Office or Division: TWG-Accreditation Unit
Type of
Transaction:
Registered and licensed Civil Engineers of DPWH who are

Who may avail:
already accredited as DPWH Materials Engineer I (ME I)
1. Duly accomplished Application Form

(1 original copy);
2. Letter request and transmittal from

the head of the DPWH Implementing To be provided by the applicant
Office concerned;
FEES
CLIENT STEPS TO BE
PAID
1. Submit the
1. Receive and
application Form 1 day
evaluate the
and the None TWG Staff
submitted (5 minutes)
Requirements to the
documents
BRS
2.1 Prepare
2. Receive proposed
Certificate of Department
None 1 day TWG Staff
Accreditation and Order to those
IDs who qualified for
upgrading
99
Secretary
(Department
2.2 Approval and Order);
signature of Undersecretary
accreditation and Assistant
None 3 days
documents Secretary for
Technical
Services
(Accreditation
Certificate)
2.3 Issue
Accreditation
Certificates and None 1 day
IDs and Updating (10 minutes) TWG Staff
of Database
(PCMA)
END OF 6 working
TOTAL: None
TRANSACTION days
100
Issuance of Certificate of Availability of Allotment (CAA)
processing and issuance of Certificate of Availability of Allotment under Current
Operating Expenditures and Capital Outlay (Locally Funded and Foreign Assisted
Projects).
Office or Finance Service-Budget Division

Division:
Simple
Classification:
Transaction:
Implementing Office
Who may avail:
1. Memorandum Request for issuance To be provided by the Implementing

of CAA (2 original copies) Office
2. Project Procurement Management
Plan (PPMP) / Updated Project
Procurement Management Plan
To be provided by the Implementing
(UPPMP) or Annual Procurement Plan
Office
(APP) / Updated Annual Procurement
Plan (UAPP) (1 copy, either original or
certified true copy)
Central Document Management Group
3. Internal Document Tracking System
(CDMG) – Office of the Director, Finance
(IDTS) Control Slip (1 original)
Service
FEES
CLIENT STEPS
ACTION BE TIME RESPONSIBLE
PAID
1.1 Receive and

1. Submit the encode submitted Administrative
None 30 minutes
Memorandum documents in the Aide
Request for CAA IDTS from CDMG
with IDTS Control
Slip 1.2 Assign Assistant
request to the None 15 minutes
Division Chief
concerned
101
Section Chief
then forward to
the administrative
aide
1.3 Encode
Administrative
request details in None 15 minutes
Aide
the computer
1.4 Receive
request and
forward to the None 15 minutes Section Chief
concerned
Budget Officer
1.5 Verify
correctness of the
details in the
None 15 minutes Budget Officer
request. Prepare
CAA if allotment
is available
Section Chief
1.6 Review and
None 15 minutes and Assistant
initial CAA
Division Chief
1.6 Review and

None 15 minutes Division Chief
sign CAA
2. Release of
Approved CAA to None 15 minutes
approved CAA Aide
CDMG
END OF 2 Hours and

TOTAL: None
102
Application and Issuance of Legal Clearance using the Employee
Portal and Engagement Tool or the “e-Portal”
In line with the Department’s efforts to streamline its processes, improve the
management of certifications, and enable a simple, fast and accessible requests for
Legal Clearance, employees of the Department in the Central Office and National
Capital Region may now request for Legal Clearance using the e-Portal.
The Legal Clearance is issued to employees of the Department, stating whether or not
there is a pending administrative case against them. It is issued to affirm the validity of
information for purposes of leaves, retirement, and other legal purposes it may serve.
Office or Division: Internal Affairs Division, Legal Service
Type of Transaction: G2G – Government to Government
- Employees of the Department of Public Works and Highways; or
Who may avail:
- Authorized representatives
Principal
Human Resource and Administrative Service
Employee Number
(HRAS)
Intranet Account Information Management Service (IMS)
Computer Employee
Walk-ins
Human Resource and Administrative Service
Employee Number
(HRAS)
Computer Internal Affairs Division
Representative
Citizen being represented or Human Resource
Employee Number
and Administrative Service (HRAS)
Authorization Letter, SPA or Death Certificate Citizen being represented or PSA
Government Issued Identification Card of the BIR, Post Office, DFA, PSA, SSS, GSIS, Pag-
person being represented IBIG
Government Issued Identification Card of the BIR, Post Office, DFA, PSA, SSS, GSIS, Pag-
Representative IBIG
CLIENT STEPS
ACTIONS BE PAID TIME RESPONSIBLE
Logging in
Access the link
http://co-web-03/lcia
1. Provide the valid None None None None
“Network ID” and
“Password”
103
2. Click the “Login” button None None None None
Services
1. On the Home Page, on
the upper right side, select None None None None
“Services”
Legal Clearance Request
1. To request Legal
Clearance, click the “Legal
Clearance Request” tab. None None None
The details of the currently
logged-in user will display
2. Select the “Purpose” of
the request
NOTE: For Nomination for None

None None None
“Training/Study Abroad”
there is “Name of course
or scholarship program”
field that needs to fill in.
3. Read and check the
“Certification and
None None None
“Disclaimer” to proceed
with the request.
Check whether
there is a
4. On the right corner, pending case or
Internal Affairs
click the “Submit” button to none, then None 10 minutes
Division
submit the request Accept or
Disapprove
Request
Request Summary
1. To view all the
submitted requests for a
Legal Clearance None None None
certificate, click the
“Request Summary” tab. None
2. The “Print” icon will be
available for the approved
None None None
and already generated
requests
END OF TRANSACTION TOTAL: None 10 minutes
104
Certification of DPWH Laboratory Technicians
pertinent documents regarding the certification of DPWH Laboratory Technicians
pursuant to D.O. 97, s. 2022.
Office or Division: TWG-Accreditation Unit

Type of
G2C – Government to Government
Transaction:
DPWH permanent employees and Contract of Service (CoS)
Who may avail: personnel holding a position of Laboratory Technician or another
item position in the DPWH.

Application Forms that is built-
in/included as Annexes B and C of D.O.
97, Series of 2022 as well as letter
request and transmittal from DPWH
Implementing Office
2. Credentials (duly certified):

a. Training Certificates
b. Certification of laboratory-related
work experience issued by Head of
Implementing Office or Certificate of
Employment (COE) from DPWH- To be provided by the applicant
accredited Private Testing
Laboratory/ies (for experience outside
DPWH)
c. Diploma; Transcript of Records
(TOR); and valid PRC License
FEES
CLIENT STEPS TO BE
PAID
1. Submit the 1. Receive and DPWH Regional

Application Form evaluate the None 1 day Office/Division
and the submitted Chief, Quality
105
Requirements to the documents from Assurance and
Chief of Quality the sixteen (16) Hydrology
Assurance and DPWH Regional Division
Hydrology Division Offices
(QAHD) of the
DPWH Regional
Office which has
jurisdiction over the
applicant
2.1 Endorse the

evaluated
documents of None 1 day Chief, QAHD
applicants to
BRS
2.2
Review/encode
and final
evaluation of
submitted
documents
2.3 Issue
Memoranda to None 1 day BRS-TWG Staff
the concerned
DPWH Office
informing on the
exemption of the
applicant from
taking the written
examination
2. Receive the
3. Issuance of BRS-TWG
Notice of
Memoranda Staff/BRS
Examination
informing the Director/DPWH
Schedule from the None 2 days
venue and room Regional
DPWH Regional
assignments of Office/Chief,
Office where the
the applicants. QAHD
application was filed
106
3. Take the Written
Examination Proctors and
Supervisors
[NOTE: Subsection
1.4.4 of D.O. 97, S. from [BRS and
4. Conduct of
2022 provides for the concerned staff
Written 1 day
Exemption of applicants from DPWH,
from taking the Written Examination
NCR and
Examination and may
Regions VII and
proceed to take the
Practical Examination, XII]
i.e. Step No. 5]
5. Checking and
Re-Checking of BRS Non-
Test technical
2 days
Questionnaires Personnel/TWG
and Encoding of staff
Examinations
TWG staff/BRS
4. Receive
6. Prepare/sign Director/DPWH
Notification whether
Report of Rating 2 days Regional
they passed/failed
of the Examinees Office/Chief,
the examination
QAHD
7. Issuance of
5. Receive Memoranda re:
Notification re: Conduct and
1 day TWG staff
Conduct of Practical Schedule of
Examination Practical
Examination
BRS Panel of
Examiners and
Evaluators and
8. Conduct of
6. Take Practical Certification
Practical and
and Oral 1 day Committee
Oral
Examinations created under
Examinations
Office Order
No. 04, Series
of 2023
7. Submit 9. Evaluation of TWG Staff/ BRS
1 day
documents for submitted Director
107
evaluation documents
10. Preparation
TWG Staff/
and approval of
1 day BRS Director/
Department
Secretary
Order
TWG Staff/
Asec. and Usec.
11. Preparation for Technical
and Approval of 1 day Services and
Certificates Information
Management
Service
12. Transmittal of BRS Staff/
1 day
Certificates BRS Director
END OF 14 working
TOTAL: None
TRANSACTION days
108

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Central Office

Office or Stakeholders Relations Service -Stakeholders Affairs Division

Office or Bureau of Research and Standards - Technical Working Group

1. Duly accomplished/filled out a. Downloadable online

4. Certificate of Employment (1 original a. From the company where the applicant

Bureau of Research and Standards - Technical Working Group

1. Duly accomplished/filled out

4. Original or Certified Copy of

4.5 Issue Engineer III/

Office or Bureau of Research and Standards - Technical Working Group

1. Duly accomplished/filled out

2. Photocopy of valid PRC License Professional Regulations Commission (PRC)

a. From the company where the applicant is

3. Certificate of Employment or DTI b. Department of Trade and Industry (DTI)

4. Affidavit not connected with any

5. Original or Certified Copy of

Testing of various construction materials in DPWH are available, namely: asphalt,

Office or Division: Bureau of Research and Standards - Materials Testing Division

Classification: Highly Technical

3.2 Test Report

The Accreditation of Government and Private Testing Laboratory is issued to testing

Office or Division: Bureau of Research and Standards - Materials Testing Division

- Private testing laboratories

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

2. Accomplished Form for Accreditation

4. DTI/SEC Registration (1 photocopy) DTI, SEC

5. Quality Manual (1 photocopy) Requesting laboratory

6. Calibration Report (1 photocopy) Requesting laboratory

7. Original Official Receipt

1. Applicant files Office:

END OF PHP 20 Working

Classification: Highly Technical

G2C – Government to Citizen

Who may avail: - DPWH Implementing Offices

1. Application/Request Letter Applicant/Client

Upon receipt of Concrete Asphalt

documents. Large Large

Accommodates purchase of complete set of Bidding Documents to interested bidders

Office or Division: Procurement Service - Civil Works Division

Source: Appendix 8, Sec. 5.0 “Updated-2016-Revised-IRR-of-RA-No.-9184-as-15-October-

Office or Division: Procurement Service - Consulting Services Division

FEES TO PROCESSING PERSON

Source: Appendix 8, Sec. 5.0 “Updated-2016-Revised-IRR-of-RA-No.-9184-as-15-October-

Office or Division: Procurement Service - Goods and Services Division

Source: Appendix 8, Sec. 5.0 “Updated-2016-Revised-IRR-of-RA-No.-9184-as-15-October-

Office or Division: Procurement Service - Civil Works Division

2. Client waits for the 2. Issuance of

Office or Division: Procurement Service - Civil Works Division

• For Updating of Projects

A. DPWH-Completed/Accepted Projects (For DPWH-Implementing Office

1. Request Letter (indicating the Contract ID

C. DPWH-On-Going Projects (For contracts

1. Request Letter (indicating the Contract ID

Office or Division: Procurement Service - Civil Works Division

Office or Division: Bureau of Quality and Safety

2. Two (2) passport size photograph on a

3. Photocopy of valid PRC ID Card (certified Professional Regulation Commission

4. Certificate of registration / license with

PHASE 1: Applicants for the Contractors’ and Consultants’ Project Engineers