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Chief Executive Officer in Brentwood TN Resume Gary Ferguson
Chief Executive Officer in Brentwood TN Resume Gary Ferguson
Healthcare CEO and change agent with well-earned reputation for successfully launching businesses from the ground up, turning around down-trending and underperforming operations and optimizing profitability. Leverage Chief Executive Officer experience and extensive professional network in seamlessly stewarding companies through mergers, acquisitions and IPOs. Drive companies to industry leadership by repositioning through development of high-value products and relationships, setting ambitious goals, implementing best practices and reenergizing staffs. Create a sense of urgency, establish a fast-paced organization with high performances, bring products to market ahead of schedule and realize revenue growth and profits beyond projections. Impressive background in product management and global sales. Demonstrated achievements in
Merging Healthcare Services and Technology: Provide vision, business acumen and passion in matching leading-edge technology with medical services for health and wellness, disease management, tele-pharmacy, data analytics, real-time event monitoring, patient-centered wireless and digital communications and provider-based clinical and B2B social networking. Tap into unaddressed needs of healthcare providers and create products that decrease healthcare costs, improve quality of care, maximize resource efficiency and ensure accurate and prompt delivery of care. Launching Products to Immediate Acceptance: Define innovations and enhance product features that appeal to niche and global markets, with particular attention to complex market ecosystems. Establish essential business connections that move the company forward, more than tripling profits in highly competitive fields. Maximizing Human Capital: Employ proven and transferrable management style to recruit, mentor, empower and inspire leadership teams to personal accountability and department ownership. Lead staff in realizing personal potential, improving client satisfaction and achieving company success. Transform corporate cultures and build momentum, with all staffing levels truly invested in creating extraordinary products that serve healthcare providers and patients.
MANAGING DIRECTOR/PRINCIPAL
2010 Present
Provide healthcare advisory services, specifically for start-up operations, turnarounds and underperforming companies. Extend project-oriented and mentorship programs to venture capital and private equity firms portfolio companies. Developed and implemented go-to-market business plans and capitalization tables, assisting in early-stage funding and identifying dynamic market ecosystems. Secured accounts with iMedicor, ViewIQ, VoiceHIT, SixDI, ePatientFinder and TIBCO. Acquired a franchised frozen yogurt business and re-engineered to maximize revenue and profitability.
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2009 2010
Secured Series A financing for company, recapitalized the business as a unit share stock option LLC, renamed and rebranded the company and took charge of all start-up and operational activities, including recruitment and hiring of executives from personal network. Established collaborative relationships with resellers, dealer networks and strategic partnerships. Led redevelopment efforts for this first-to-market iPad EMR application and obtained ONC approved for meaningful use, CMS approval for patient registry and PQRI authorization for functionality. Signed channel distribution agreement with Prognosis HIS as its integrated solution for ambulatory care EMRs. Generated industry buzz and more than 1,500 leads through articles in Health IT Search, The New York Times and Physicians News Digest.
1997 2009
Advanced from Vice President of Sales and Marketing to President and Chief Executive Officer in less than one year, building the largest call center-based wireless communications company for physicians. Raised two rounds of investment capital for acquisitions and organic growth. Pioneered the business plan, product development and marketing of WebMessengerTM, the first and only virtual call management application utilizing proprietary CRM, task management and VoIP for physician practices, creating virtual offices. Acquired, started de-novo, relocated and consolidated call centers to optimize profitability and scalability of operations. Led multi-year project that replaced existing technology in all centers, creating redundancy, uniformity, reliability and transferability of data with accessibility to remote call center agents. Reversed $400K monthly losses to profitability in 13 months and transitioned from 16% recurring revenue to nearly 100% recurring revenue through conversion to new business model and staff right-sizing. Increased top-line revenue from $1.3M to $25M with $4.5M EBIT. Drove call center gross margins from less than 10% to greater than 50%. Instituted continuous process improvements that increased each call centers gross margins from a low of 4% to a high of 54%, with every call center maintaining margins in excess of 50%. Funded acquisitions and growth through profits, carrying no company debt after 2005. Grew company to support more than 25,000 physicians with 1M+ inbound calls per month. Realized the sale of the company to Stericycle for in excess of $50M.
1992 1997
Directed self-funded start-up of respiratory DME provider, including overseeing program development, business planning, hiring and marketing, sales and business operations. Implemented unique, direct-to-physician model for sales, distribution and support of respiratory DME solution. As other providers decreased staff and scaled back patient services due to CMS 25% reduction in reimbursement, RespraCair expanded aggressively and augmented its services to rapidly gain greater market share. Achieved 30% market penetration as the largest privately held respiratory DME platform in New England. Propelled revenue to $9M with 35% of new business derived from displacement of competitors patients. Grew company to locations in three states, providing long-term service to 12,000+ patients and an active clientele of 3,000 patients, retained on service for 3.2 years of therapy, on average. Extended length of treatment three times longer than competitors by educating PCPs about the importance of early detection and treatment intervention. Sold company for 1.75 times trailing revenue.
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1988 1992
Completely turned around and rebuilt a company that was mismanaged in five critical areas: customer service, product development, product implementation, fiscal management and employee net worth. Redesigned and managed all product, business, HR and sales activities, leading to substantial growth and customer retention without additional capital. Reclaimed market leadership position for company after years of chaos and decline. Paid inherited back-payroll tax obligation one year ahead of schedule and negotiated all vendor settlements. More than tripled revenue from $4.5M to $14M and pre-tax profits from $500K to $5M. Created the first enterprise open architecture system for pharmacy automation with acceptance as an IBM Partner for the AS400 system running Linux.
Accomplished similar results at Continental Healthcare Systems and as clinician at Western Medical Center.
Education
Doctorate of Pharmacy/Pharmacology, University of Southern California, Los Angeles, CA Awarded Hospital Clinical Administrative Residency BS, Animal Physiology/Pre-Veterinary Medicine, University of California Davis, Davis, CA
Honors
Recognized by HealthLeaders as one of Nashvilles 50 Most Influential Healthcare People Admitted to Cambridge Whos Who as Honorary Member in Registry of Executives and Entrepreneurs