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Ervin: Good morning, this is Ervin Rodriguez.

I'd like to make a reservation for a double room with


a sea view at the Hilton Cartagena Hotel for five nights, please.

Receptionist: Good morning, Mr. Rodriguez. Certainly, let me check the availability for you. Can I
have the dates you'd like to book?

Ervin: Sure, I'll be arriving on June 10th and departing on June 15th.

Receptionist: Thank you. And how many adults will be staying in the room?

Ervin: It will be two adults.

Receptionist: Great. May I have a contact number and email address to confirm the reservation?

Ervin: Certainly. My contact number is + 3004091196, and my email address is


ervinrodriguez@example.com.

Receptionist: Thank you. The rate for the double room with a sea view is $200.000 Colombian
pesos per night, so the total cost for 5 nights is $1.000.000 Colombian pesos., the total cost is
$1.000.000 Colombian peso Are you okay with this rate for your stay?

Ervin: Yes, that sounds good.

Receptionist: Perfect. How would you like to pay for the reservation?

Ervin: I'll be paying with a credit card at the hotel.

Receptionist: Great. To confirm the reservation, could you please provide the full name on the
credit card, the card number, expiration date, and the security code?

Ervin: Of course. The name on the card is Ervin Rodriguez, the card number is 4304-5621-5614-
8346, expiration date is 12/28, and the security code is 564.

Receptionist: Thank you, Mr. Rodriguez. Your reservation for a double room with a sea view at the
Hilton Cartagena Hotel from June 10th to June 15th for two adults is confirmed. We'll send you a
confirmation email shortly along with your reservation number.

Ervin: Excellent, thank you very much for your assistance. By the way, could you recommend any
tourist spots to visit in the city?

Receptionist: Certainly! Some popular tourist attractions in Cartagena include the historic walled
city, the Castillo San Felipe de Barajas, and the Rosario Islands. Additionally, we offer guided tours
and activities at the hotel.

Ervin: That sounds wonderful. Is the hotel far from the historic center?

Receptionist: No, the Hilton Cartagena Hotel is conveniently located near the historic center, just a
short drive away.

Ervin: Great, thank you for the information.

Receptionist: You're welcome. Your reservation number is HTC852045. Please make sure to
provide this number upon arrival at the hotel.b
Ervin: I appreciate it. Have a great day.

Receptionist: You too, Mr. Rodriguez.

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