UNIVERSITI MALAYSIA PAHANG AL-SULTAN

ABDULLAH

FACULTY OF INDUSTRIAL SCIENCES &

TECHNOLOGY

INDUSTRIAL TRAINING REPORT

(BSK 4812)

GOH SIN YING

SA20062

2024
GOH SIN YING 2024 FIST UMPSA
 INDUSTRIAL TRAINING REPORT

ECOLITE BIOTECH MANUFACTURING SDN. BHD.

PRODUCTION DEVELOPMENT DEPARTMENT

Lot 9284 & Lot9285, Jalan Yong Peng, Sri

Medan, 83400 Yong Peng, Johor

GOH SIN YING

SA20062

BACHELOR OF APPLIED SCIENCE IN INDUSTRIAL CHEMISTRY

WITH HONOURS
FACULTY OF INDUSTRIAL SCIENCES & TECHNOLOGY
UNIVERSITI MALAYSIA PAHANG
04/03/2024-16/08/2024
 ACKNOWLEDGEMENTS

Firstly, I wish to extend my deepest gratitude to Universiti Malaysia Pahang AL-

Abdullah and the Faculty of Industrial Sciences & Technology for their unwavering support
during my industrial training. I am also immensely thankful to Ecolite Biotech SDN.BHD for
granting me the opportunity to undertake my internship with them.

Moreover, I want to express my heartfelt appreciation to my industrial supervisor, Ms.

Say Siew Hoon, for her invaluable guidance and counsel throughout my training. Her wealth of
knowledge in polymer has greatly enriched my learning experience. I am also indebted to my
colleagues who collaborated with me and generously shared their expertise, providing me with
insights beyond what textbooks could offer.

Furthermore, I extend my thanks to Dr. Umairah, the coordinator of the BSK industrial
training program, and to Dr. Nazi, my university supervisor, for their continuous support and
guidance during my industrial stint.

Lastly, I am grateful to my friends and family for their unwavering encouragement

throughout my six-month internship. To all who have supported and assisted me, your
guidance, advice, and encouragement have been invaluable in shaping my future endeavors in
the workplace.
 ABSTRACT

This report concluded my 24-week industrial training experience at Ecolite

Biotechnology SDN. BHD., under the supervision of Ms. Say Siew Hoon, the
Operation Division Head. The training provided a comprehensive insight into
production management and quality assurance practices within the company.
Commencing with an informative briefing by HR and an introduction to company
operations by Ms. Say, I was immersed in various tasks throughout the internship. My
responsibilities included managing production trial runs and pilot scale productions,
involving meticulous planning, execution, and documentation to refine product
formulations and optimize processes. Additionally, I spearheaded initiatives to
standardize production capacities, contributing to operational efficiency improvement.
Furthermore, I received extensive training in Halal assurance, Good Manufacturing
Practice (GMP), and Hazard Analysis and Critical Control Points (HACCP), enhancing
my understanding of quality control processes and compliance within the
manufacturing industry. In conclusion, my internship at Ecolite Biotechnology was a
transformative experience that not only enhanced my technical skills but also facilitated
personal and professional growth. I am grateful for the opportunity and look forward to
applying my newfound knowledge and skills in future endeavors.

2
 ABSTRAK

Laporan ini menyimpulkan pengalaman latihan industri saya selama 24 minggu di

Ecolite Biotechnology SDN. BHD., di bawah penyeliaan Puan Say Siew Hoon, Ketua
Bahagian Operasi. Latihan ini memberikan wawasan menyeluruh tentang pengurusan
pengeluaran dan amalan jaminan kualiti dalam syarikat. Bermula dengan taklimat yang
informatif oleh Jabatan Sumber Manusia dan pengenalan kepada operasi syarikat oleh
Puan Say, saya terlibat dalam pelbagai tugas sepanjang tempoh latihan. Tanggungjawab
saya termasuk menguruskan ujian pengeluaran dan pengeluaran skala percubaan,
melibatkan perancangan, pelaksanaan, dan dokumentasi yang teliti untuk
menyempurnakan formulasi produk dan mengoptimumkan proses. Selain itu, saya
memimpin inisiatif untuk menstandardkan kapasiti pengeluaran, menyumbang kepada
peningkatan kecekapan operasi. Selanjutnya, saya menerima latihan yang luas dalam
jaminan Halal, Amalan Pengeluaran Baik (GMP), dan Analisis Bahaya dan Kawalan
Kritikal (HACCP), meningkatkan pemahaman saya tentang proses kawalan kualiti dan
pematuhan dalam industri pembuatan. Kesimpulannya, latihan industri saya di Ecolite
Biotechnology adalah pengalaman yang berubah dan memperkaya, bukan sahaja
meningkatkan kemahiran teknikal saya tetapi juga memudahkan pertumbuhan peribadi
dan profesional saya. Saya bersyukur atas peluang ini dan berharap untuk
mengaplikasikan pengetahuan dan kemahiran baru saya dalam usaha masa depan.

3
 TABLE OF CONTENT

DECLARATION

TITLE PAGE

ACKNOWLEDGEMENTS 1

ABSTRACT 2

ABSTRAK 3

TABLE OF CONTENT 4

LIST OF TABLES 6

LIST OF FIGURES 7

CHAPTER 1 COMPANY BACKGROUND 8

1.1 COMPANY PROFILE 8

1.2 OBJECTIVE 12

1.3 OUTCOME 12

1.4 MISSION, VISION AND CORE VALUE 12

1.4.1 Mission

1.4.2 Vision

1.4.3 Core value

1.5 CORPORATE STRUCTURE 14

1.6 Product 15

1.7 OBJECTIVE 24

1.7.1 OUTCOME

CHAPTER 2 PRODUCTION DEVELOPMENT DEPARTMENT 26

2.1 INTRODUCTION 26

4
2.2 FUNCTION OF PRODUCTION DEVELOPMENT DEPARTMENT 26

2.3 ORGANIZATION CHART OF ECOLITE BIOTECH MANUFACTURING

SDN.BHD 28

CHAPTER 3 ACTIVITIES AND PROJECT 29

3.1 ACTIVITY 29

3.1.1 WORK TASK

3.1.2 TRAINING

3.1.3 EVENT

3.1.4 INSTRUMENT

3.2 PROJECT 37

3.2.1 TEST WITH DIFFERENT TYPE OF TEA BEG

3.2.2 TEST OF MACHINE FOR NEW FORMULATION

CHAPTER 4 CONCLUSION AND RECOMMENDATION 40

4.1 CONCLUSION 40

4.2 RECOMMENDATION 41

CHAPTER 5 GANTT CHART 42

REFERENCES 43

5
 LIST OF TABLES

Table 1 The Example of Product 16

6
 LIST OF FIGURES

Figure 1.1 The Picture of Company

Figure 1.2 The Logo of Company 10
Figure 1.3 The Corporate Spirit of Company 11
Figure 1.4 The Corporate Structure of Company 14
Figure 1.5 Ecolite Pu Yao Jing 17
Figure 1.6 Waist Tonic 18
Figure 1.7 Ecolite Ginseng Essenshu Compound Plus liquid 18
Figure 1.8 Ecolite's PiPaGao with Bird’s Nest Plus 19
Figure 1.9 Ecolite’s Traditional Essence of Fish 20
Figure 1.10 Essence of Chicken with American Ginseng & Cordyceps 20
Figure 1.11Ecolite's Mixed Fruit & Vegetables Drink Vege Fibre 21
Figure 1.12 The Collagen Bird’s Nest Drink with Different Flavour 22
Figure 1.13 Ecolite's bird’s nest with rock sugar 22
Figure 1.14 Ecolite’s Bird’s Nest with American Ginseng, White Fungus, and Rock
Sugar 23
Figure 1.15 Introducing Ecolite Yoghurt Phyto Fibre 23
Figure 1.16 Pai Fong Wan 24
Figure 2.1 Organization Chart 28
Figure 3.1 The Packaging Line 30
Figure 3.2 pH meter calibration 34
Figure 3.3 Calibration Hand Held refractometer 35
Figure 3.4 Chlorine test 36
Figure 3.5 Leak and Seal Strength Tester 36
Figure 3.6 Filling Process 38
Figure 3.7 The sample pf Bazhen paste 39

7
8
 CHAPTER 1

COMPANY BACKGROUND

1.1 COMPANY PROFILE

Ecolite Biotech Sdn. Bhd. has its roots in a simple yet profound desire to help
people lead healthier lives. It all began with a belief in the transformative power of
nourishment to bring the body into balance and provide the energy needed for a
fulfilling life. This belief inspired the founders to make nourishment accessible to
everyone, especially those seeking simple, convenient, and affordable options for their
daily well-being. Based in Malaysia for over two decades, Ecolite has become a trusted
name in health and wellness. Its manufacturing facility in Batu Pahat, Johor, equipped
with state-of-the-art technology and stringent quality control measures, ensures that
products meet the highest standards of safety and efficacy. With certifications including
GMP, HACCP, MeSTI, VHM, and Halal, Ecolite guarantees the integrity and purity of
its products. From carefully selected suppliers to rigorous testing at every stage of the
supply chain, the company is committed to preserving the goodness of its products from
farm to table.

Figure 1.1 The Picture of Company

9
 In 2001, the company established GH Health Products Manufacturing Sdn Bhd,
becoming an OEM manufacturer. This move allowed Ecolite to broaden its product line
to include drinks and bee products. By 2004, Ecolite Pharma Sdn Bhd was formed to
market house brands across Malaysia, Singapore, Taiwan, Hong Kong, and China. A
significant milestone came in 2007 when GH Health Product Manufacturing Sdn Bhd
was renamed Ecolite Bioetech Manufacturing Sdn Bhd. This marked a pivotal moment
as Ecolite became Malaysia’s first bird’s nest processing company. With new bottling
lines and a state-of-the-art facility, Ecolite solidified its position in the market.

Expansion continued in 2010 with an office in Guangzhou to tap into the

growing Chinese market. Awards and recognition followed, including the Best Halal
Product Award, showcasing Ecolite’s commitment to quality and innovation.
Establishing Ecolite Distribution Sdn Bhd in 2011 further strengthened the company’s
marketing strategy. By 2013, Ecolite had expanded its distribution network, reaching
pharmacies and hypermarkets with popular products like Pi Pa Gao and essence drinks.
The company’s dedication to customer satisfaction led to the introduction of product
customization services in 2013. This focus on meeting customer demands set Ecolite
apart in the industry. In 2015, Ecolite opened its first concept store in Times Square,
Penang, offering customers a unique shopping experience. The following year saw the
launch of The Joy of Life collagen drink, adding to Ecolite’s diverse range of products.

Starting with the edible bird's nest, Ecolite embarked on a journey to share its
wisdom and knowledge through easy-to-understand formulas and educational
resources. Initially distributing products among local suppliers, the demand quickly
grew, leading the company to establish its own manufacturing plant to meet mass
production needs, particularly for ready-to-eat bird's nest products.

Over time, Ecolite has expanded its product range to include over 300 varieties,
spanning from bird's nest to tonics, essences, and formulated herbs, all inspired by
nature. With a heritage rooted in ancestral practices and bolstered by modern scientific
understanding, the company is committed to sourcing the highest quality ingredients for
its products.

10
 Ecolite Biotech Sdn.Bhd is a subsidiary of Sunzen Biotech Berhad. The
Sunzen Sunzen Group began in 1998, focusing on animal health. After 20 years of
learning and researching, it offers solutions benefiting both people and animals. Its
business covers biotechnology, bird’s nest exports, human wellness, animal health, and
financial services. Its goal is to become a leading force in animal health, human
wellness, and financial solutions worldwide.

Logo of Ecolite was inspired by the resilient bamboo plant, embodies the
company's values of vitality, strength, and resilience. Just as the bamboo stands tall and
flexible, so too does Ecolite strive to nurture a lifestyle that promotes wellness and
vitality.

Figure 1.2 The Logo of Company

Today, Ecolite continues its mission of providing beneficial nourishment to help

people lead balanced lives. Through retail and online channels, the company shares the
wonders of its products with Malaysians and beyond, with a growing presence in
countries like China, Indonesia, Singapore, and Vietnam. Driven by a passion for
helping people live their best lives, Ecolite remains dedicated to its founding principles
of nourishing well-being at every stage of life.

11
 Figure 1.3 The Corporate Spirit of Company

1.2 OBJECTIVE

 To allow students to practice the theories learned at university in real life

industrial situations.

 To exposed student to real life working environment.

 To develop awareness of general workplace behavior and interpersonal skills.

 To expose students to the workplace responsibilities and ethics.

 To develop student professional skills as a future material technologist.

12
1.3 OUTCOME

 Exposure in the real working environment to allow student to gain knowledge

and experiences.

 Chance or opportunity of future employment with the company.

 Producing professional and competent material technologist with great

interpersonal skills.

1.4 MISSION, VISION AND CORE VALUE

1.4.1 Mission

Leading people toward a healthy life through natural herbs.

1.4.2 Vision

Within 3 years, the group company achieved a profit of 10 million.

Within 5 years, it will become the first all-round natural herbal health care
company in Malaysia and enable 1 million families to embrace a healthy natural herbal
life.

Within 10 years, become one of the best natural herbal health care companies in

Southeast Asia.

Through training and resources platform, employees can obtain excellent growth
and intrapreneurship opportunities.

1.4.3 Core value

Team work together to achieve extraordinary results.

13
 Work seriously and live happily.

The only constant is change.

Take responsibility and create the better future.

Raise the sail of success with the wind of integrity/ honestly.

Customer first, employees second, shareholders third.

The performance today is the minimum requirement tomorrow.

1.5 CORPORATE STRUCTURE

14
 Figure 1.4 The Corporate Structure of Company

1.6 Product

Ecolite has expanded its product line to include 300 different varieties, ranging

from bird’s nest extracts, tonics, and essences to carefully crafted herbal blends, all
inspired by nature. Its heritage, rooted in traditional herbal practices and complemented
by modern scientific advancements, drives people to source only the most authentic
ingredients. Ecolite’s goal is to support individuals' journey to optimal nourishment at
every stage of life.

Central to approach is a dedication to leveraging our expertise in herbal

nourishment to offer a wide range of products. These include bird’s nest extracts, The
Joy of Life collagen drink, Pu Yao Jing tonic, essence of chicken and fish, Pi Pa Gao
cough syrup, Bai Foong Wan, as well as various food supplements and dried herbs. Our
annual production capacity reflects our commitment to meeting demand, with Ecolite
Biotech capable of producing 180,000 units of tonic series, 540,000 bottles of Pipagao,
3,000,000 sachets of boot sticks, and an impressive 13,200,000 bottles of Bird’s Nest
Drinks.

15
There has divide into 7 main different product type and some example of the their
catogories.

Categories Example Product

Bird’s nest Concentrated Bird’s Nest with Rock Sugar
Bird’s Nest with American Ginseng & Rock Sugar
Bird’s Nest with American Ginseng, White Fungus, And Rock Sugar
Bird’s Nest Peach Gum with Red Dates& Wolfberry
Collagen Bird’s Nest Drink with Lychee and Rose Syrup
Bird’s Nest with American Ginseng & Rock Sugar (less sugar)
Essence Essence of Chicken with American Ginseng and Wolfberry
Essence of Chicken with American Ginseng, Panax Ginseng and
Cordyceps
Essence of Chicken Ginkgo and Wolfberry
Essence of Fish with Sea Cucumber
Traditional Essence of Fish
Herbal Ginseng Essenshu Compound Plus Liquid
Extract Waist Tonic
Essence of Cortex Eucommia & Cordceps plus (Pu Yao Jing)
Cough Syrup Bird’s Nest Chong Cao Chuan Pei Pipagao
Pill & Chin Fong San
Powder Vege fiber
Bai Fong Wan
Tea Herbal tea
Soft Drink Botanical Juice with Grape
Damp-Away OT Ginseng Drink with Barley
Rosy OT Ginseng Drink with Mulberry
Table 1 The Example of Product

16
Ecolite Pu Yao Jing is a gentle health tonic that doesn't contain any alcohol. It's made
with a special mix of high-quality herbs that help boost energy, support liver and kidney
health, ease muscle tension, and improve overall vitality. It's great for strengthening
your back, reducing fatigue, and alleviating back pain. This tonic is made using
traditional methods without adding any preservatives. It's alcohol-free and suitable for
vegetarians. This product can take it directly or add it to your cooking. It's traditionally
used to relieve waist pain and general weakness.

Figure 1.5 Ecolite Pu Yao Jing

Waist Tonic is the newest product from this company. Made from 100% natural
ingredients, it's designed to be more convenient for you with its pouch packaging
compared to traditional bottles. This tonic is packed with benefits, such as improving
blood circulation, relieving back pain, strengthening bones and tendons, and boosting
energy and vitality. It's completely free from preservatives, artificial colors, and
fragrances, and it's entirely plant-based. Trusted by experts and recognized for its
natural herbs, each serving comes in a 30ml size, perfect for lightweight travel. Ecolite
Waist Tonic is formulated with Tongkat Ali (PhystaⓇ), a traditional herb, to help you
achieve daily comfort and an active lifestyle with a healthy, pain-free back and waist.
Its key ingredient, Physta® Tongkat Ali Extract, has been extensively researched and
proven effective through clinical studies for various functions like improving strength,
fertility, and overall wellbeing. With additional ingredients like Cortex Eucommia

17
Ulmoides, Cordyceps Sinensis, Radix Achyranthes Bidentata, Radix Panax Ginseng,
and Rhizoma Lingusticum Chuanxiong, this tonic is your go-to solution for wellness
and vitality.

Figure 1.6 Waist Tonic

Ecolite Ginseng Essenshu Compound Plus liquid is carefully crafted in accordance with
traditional Chinese medicine practices. It comprises a blend of up to 30 valuable
medicinal herbs, each selected for its unique properties. Following the principles of
Chinese medicine theory, this herbal mixture includes renowned ingredients such as
ginseng, cordyceps, Radix, Ganoderma, wolfberry, Astragalus, Ligustrum lucidum,
Poria, Salvia, Angelica, Eucommia, and Achyranthes, among others. Specifically, it
works to replenish vital energy and blood, fortify the organs responsible for digestion,
and mitigate the effects of bone aging. With consistent use, this gentle formulation
gradually nurtures the body back to health, addressing fatigue, boosting appetite, and
improving blood circulation. Overall, it serves as a holistic remedy for general health
maintenance and recovery from illness, drawing upon centuries-old wisdom from the
practice of Chinese medicine.

18
 Figure 1.7 Ecolite Ginseng Essenshu Compound Plus liquid

Ecolite's PiPaGao with Bird’s Nest Plus is a blend of 16 valuable Chinese medicinal
ingredients along with bird’s nest, offering a delicious solution suitable for both kids
and adults. This product is renowned for its natural anti-flu properties, particularly for
soothing the throat. It effectively alleviates throat discomfort, heatiness, stomach fever-
induced vomiting, cough, phlegm, general discomfort, and asthma symptoms. Each
300g package contains bird’s nest, Bulbus Fritillariae Cirrhosae, honey, semen Pruni
Armeniacae, Folium Eriobotryae, Radix Glycyrrhizae Uralensis, peppermint oil,
menthol, sodium benzoate, and glucose syrup.

Figure 1.8 Ecolite's PiPaGao with Bird’s Nest Plus

Ecolite’s Traditional Essence of Fish is rich in arginine and essential amino acids,
renowned for their natural wound-healing properties. In addition to promoting wound
healing, this product is also effective in reducing pain, enhancing blood circulation, and
facilitating postnatal recovery. Moreover, it serves as a supplement for improving

19
overall health, metabolism, and energy levels. Packaged in sets of 8 bottles, each
containing 70ml of essence, this product provides convenience and easy consumption.
Whether used as a dietary supplement or for specific health concerns, Ecolite’s
Traditional Essence of Fish offers a holistic approach to wellness, harnessing the
natural benefits of its key ingredients.

Figure 1.9 Ecolite’s Traditional Essence of Fish

One of Ecolite Biotech's flagship products is the Essence of Chicken with American
Ginseng & Cordyceps, encapsulated in a pouch for convenient consumption. Perfect for
individuals looking to replenish their energy levels on a daily basis, this ready-to-drink
product offers a hassle-free solution. Its key ingredients include chicken extract,
cordyceps, American Ginseng Powder, collagen peptide, and yeast extract. This product
stands out for its nutritional benefits, being free from fats and cholesterol while rich in
protein and essential amino acids. Its formulation is carefully crafted to exclude
preservatives, ensuring a pure and natural supplement without any strong odors. With a
focus on quality and effectiveness, Essence of Chicken with American Ginseng &
Cordyceps provides a reliable source of energy and vitality for everyday use.

20
 Figure 1.10 Essence of Chicken with American Ginseng & Cordyceps

Ecolite's Mixed Fruit & Vegetables Drink Vege Fibre is a wholesome, high-fiber
beverage formulated to support overall health by aiding in body purification. This
natural supplementary drink is rich in fiber, making it an excellent choice for adults and
individuals dealing with issues such as overweight, constipation, indigestion, and poor
health. By incorporating this beverage into their daily routine, individuals can enjoy the
benefits of increased fiber intake, promoting better digestion and overall well-being.

Figure 1.11Ecolite's Mixed Fruit & Vegetables Drink Vege Fibre

Ecolite presents three distinct flavors of its Collagen Bird’s Nest Drink, each offering a
modern twist on a traditional recipe, enhanced through advanced manufacturing
methods.

The Collagen Bird’s Nest Drink with Lychee & Rose Syrup combines bird’s nest, rock
sugar, lychee syrup, rose syrup, and water. For those seeking a unique flavor

21
experience, Ecolite offers the Collagen Bird’s Nest Drink with Longan. This variant
contains bird’s nest, rock sugar, collagen peptide, dried longan pieces, and water,
packaged similarly in boxes of 6 pouches with the option of a carton for larger orders.
Lastly, there's the original flavor, Ecolite's Collagen Bird’s Nest Drink, a testament to
tradition and quality. There are sold in boxes of 6 pouches, each containing 200ml of
soft drink, consumers can also opt for bulk purchases with a carton containing 24
pouches.

Figure 1.12 The Collagen Bird’s Nest Drink with Different Flavour

Ecolite's bird’s nest with rock sugar drink is made from genuine bird’s nest using a
traditional Ecolite recipe, ensuring authenticity. This product is free from artificial
colors, flavors, and preservatives. The ingredients include sugar, collagen peptide,
bird’s nest, water, and permitted stabilizers (E401 and E415) as food conditioners. This
product is safe for consumption by individuals of all ages, including babies, kids,
adults, pregnant women, and seniors. Particularly, it is recommended for those in
recovery process, as the nutrients present can aid in speeding up the healing process.
This product is packaged conveniently in 6 small bottles, each containing 70ml of the
product.

22
 Figure 1.13 Ecolite's bird’s nest with rock sugar

Ecolite’s Bird’s Nest with American Ginseng, White Fungus, and Rock Sugar is made
from natural Chinese herbs without any preservatives, artificial coloring, and flavoring.
Its ingredients include water, rock sugar, snow fungus, collagen peptide, Radix Panax
Quinaque folium, and bird’s nest. This product is packaged in boxes containing 6
bottles of 70ml each and is suitable for individuals of all ages.

Figure 1.14 Ecolite’s Bird’s Nest with American Ginseng, White Fungus, and Rock Sugar

Introducing Ecolite Yoghurt Phyto Fibre, a natural beverage specially crafted to

enhance fiber intake and support digestive health. With a blend of yogurt powder, apple
fiber, oat fiber, Phyllium husk, aloe vera, passion fruit, green tea, carrageenan, and
maltooligosaccharides, it offers a nutritious option without artificial additives. Each
package contains 12 sachets for easy use. Simply mix one sachet with 180ml of water,

23
best enjoyed before bedtime. This product serves as a convenient dietary supplement,
promoting digestive well-being and overall health, while also aiding in maintaining a
balanced metabolism.

Figure 1.15 Introducing Ecolite Yoghurt Phyto Fibre

Pai Fong Wan, clinically proven for hundred years, has been recognized as an effective
prescription especially for woman. Ecolite Yanwo Pai Fong Wan Plus is made with a
combination of finest, pure bird’s nest and precious, quality traditional Chinese herbs,
using a formulation that lasted hundred years and modern technological innovations in a
certified GMP plant.

Bird’s nest contains wide range of amino acid which improves body immune system,
speed up metabolism, rejuvenate the complexion and strengthen body organs function.
With the combinations of other active elements of quality herbs, improve women’s
menstrual discomfort symptoms such as irregular menstruation, pain in the abdomen,
breast swelling, blood deficiency weakness, coldness in the legs and hands and low
back pain. This product is suitable for consumption by women in all seasons, especially
those with hectic work schedules.

Figure 1.16 Pai Fong Wan

24
1.7 OBJECTIVE

i. To allow students to practice the theories learned at university in real life

industrial situations.

ii. To exposed student to real life working environment.

iii. To develop awareness of general workplace behavior and interpersonal skills.

iv. To expose students to the workplace responsibilities and ethics.

v. To develop student professional skills as a future material technologist.

1.7.1 OUTCOME

The outcomes of the industrial training are:

i. Exposure in the real working environment to allow student to gain knowledge

and experiences.

ii. Chance or opportunity of future employment with the company.

iii. Producing professional and competent material technologist with great

interpersonal skills.

25
 CHAPTER 2

PRODUCTION DEVELOPMENT DEPARTMENT

2.1 INTRODUCTION

The Production Development Department was founded in October 2023 as a newly

established division. Presently, there are no staff members assigned to this department.

The Production Development Department has a crucial role in a company. This

department focus on making production processes better in various ways. They conduct
research to find new and improved methods, develop new technologies, and enhance
efficiency and quality. They also work on improving existing processes, making them
more streamlined and productive. This department also analyze production costs to find
ways to save money while maintaining quality. Lastly, the Production Development
Department plays a vital role in driving innovation, improving efficiency, and
maintaining competitiveness within the company.

2.2 FUNCTION OF PRODUCTION DEVELOPMENT DEPARTMENT

The production development department plays a crucial role in identifying and

proposing opportunities for enhancing production resources, often engaging in projects
aimed at improving production processes. Additionally, they are tasked with overseeing
all aspects of production trial runs and pilot-scale productions, which involve
significant changes in product formulation, machinery, and processing steps. This
includes reviewing risk assessments, ensuring proper management of production
resources, and facilitating pre- and post-production meetings to clarify responsibilities.
They also verify trial run outcomes, address any non-conformances promptly, and
obtain necessary approvals. Moreover, the department is responsible for managing trial
run samples and updating relevant documents accordingly. Another key function is to
standardize production processes and estimate production capacities, ensuring
efficiency and resource optimization. They also contribute to planning departmental
training and maintaining company documentation systems. Through these functions, the
production development department contributes to the continuous improvement and
operational excellence of the organization's manufacturing processes.

27
2.3 ORGANIZATION CHART OF ECOLITE BIOTECH MANUFACTURING SDN.BHD

Figure 2.17 Organization Chart

 CHAPTER 3

ACTIVITIES AND PROJECT

3.1 ACTIVITY

3.1.1 WORK TASK

Throughout the industrial training which last for 24 weeks starting from 4th March until
16th August at Ecolite Biotechnology SDN.BHD. I was supervised under Ms. Say Siew
Hoon who is the Operation Division Head. When I first enter the company on the first
day of reporting, I have joined the briefing conducted by HR to introduce the company.
Ms. Say had introduce the operation of the company.

On the next day, my supervisor, Ms. Say briefed me some introductions about company
and tour guide me around the office and the production site.

During my internship, I undertook the responsibility of managing all production trial

runs and pilot scale productions involving new products, changes in product
formulations, machinery, equipment, and processing steps. This encompassed
meticulously planning production trial runs, overseeing their execution, and
meticulously documenting and reporting the outcomes. Additionally, I took charge of
updating relevant work instructions and Standard Operating Procedures (SOPs) to
reflect any modifications resulting from these trials, ensuring streamlined and
standardized processes moving forward. For instance, I participated in a trial run
process, which involved testing different types of tea blends, experimenting with new
formulations for bird's nest products, and standardizing machinery and packaging for a
new product. Subsequently, I was tasked with writing a report on the trial run to
enhance both the process and the materials used.
Furthermore, I spearheaded efforts to standardize and optimize production capacities.
This involved comprehensively analyzing process flows and steps to identify areas for
improvement and standardization. By defining and standardizing production capacities
and yields, I contributed to enhancing operational efficiency and resource utilization.
Moreover, I systematically assessed machine capacities and limitations, enabling us to
make informed decisions regarding production planning and resource allocation.
Overall, through these initiatives, I played a pivotal role in enhancing production
efficiency, quality, and consistency within the organization. For example, I was
responsible for monitoring the packaging line to identify the root cause of the low
efficiency in operations. I also conducted calculations on the labeling machine rate to
optimize efficiency and meet the daily output targets. Finally, I provided
recommendations for enhancing efficiency in the process.

Figure 3.18 The Packaging Line

3.1.2 TRAINING

In a Halal assurance training program focused on food, participants delve into the
essential principles and practices crucial for ensuring that food products comply with
Islamic dietary laws. Throughout the training, individuals gain a comprehensive
understanding of Halal, which encompasses what is permissible according to Islamic
teachings. This includes an in-depth exploration of the Quranic and Hadith-based

30
guidelines regarding food consumption. Trainees become adept at discerning between
Halal (permissible) and Haram (prohibited) substances, as well as comprehending the
reasoning behind these classifications.

The training curriculum typically encompasses the entire spectrum of Halal assurance
processes, from the sourcing of ingredients to the packaging and distribution of finished
products. Participants learn about the meticulous requirements set forth by Halal
certification bodies and the stringent measures necessary to uphold Halal integrity at
every stage of food production. Emphasis is placed on implementing robust quality
control measures to prevent contamination with non-Halal components and ensuring
compliance with Halal standards and guidelines.

Additionally, trainees are educated on the significance of ethical and transparent

practices in Halal food production, including fair trade sourcing, humane treatment of
animals, and sustainable manufacturing processes. They also gain insights into auditing
techniques and procedures to assess and maintain compliance with Halal standards.
Throughout the training, the importance of clear and accurate labeling of Halal products
for consumer trust and confidence is underscored.

I also received training in both Good Manufacturing Practice (GMP) and Hazard
Analysis and Critical Control Points (HACCP), two vital frameworks in ensuring
product quality, safety, and compliance within the manufacturing industry.

GMP training provided a comprehensive understanding of the essential principles

governing the manufacturing process. It emphasized the importance of maintaining
consistent quality throughout production, covering areas such as facility cleanliness,
equipment calibration, personnel hygiene, and documentation practices. By adhering to
GMP standards, manufacturers can minimize the risk of contamination, ensure product
integrity, and meet regulatory requirements. This training instilled in me the

31
significance of meticulous attention to detail and adherence to standardized procedures
to uphold product quality and safety.

Similarly, the HACCP training focused on identifying and mitigating potential hazards
at critical points in the production process. It introduced a systematic approach to
hazard analysis, emphasizing the identification of biological, chemical, and physical
hazards that could compromise food safety. Through HACCP, I learned to establish
critical control points (CCPs), implement preventive measures, and develop robust
monitoring and verification procedures to ensure the effectiveness of food safety
controls. This training equipped me with the skills to conduct thorough hazard
assessments, develop HACCP plans, and respond effectively to deviations from critical
limits.

Together, GMP and HACCP training provide a comprehensive framework for ensuring
product quality, safety, and regulatory compliance within the manufacturing industry.
By integrating the principles of GMP and HACCP into daily operations, companies can
minimize the risk of product recalls, protect consumer health, and maintain trust in their
brands. These training experiences have not only enhanced my understanding of quality
management but also equipped me with valuable skills that are essential for ensuring
the integrity and safety of manufactured products.

3.1.3 EVENT

This week, on March 9th, our company is having its annual dinner at Black Donut Villa
in Batu Pahat. All staff members are invited to join in. This event marks the
achievements of the past year. There will be tasty food, fun activities like games, and a
lucky draw. The dinner isn't just about having a good time; it's also about bringing
everyone closer together. By spending time together in a relaxed setting, it helps us feel
more like a team.

32
Our company organized an event to celebrate Hari Raya on April 22nd where we
gathered for a communal meal featuring traditional Malay dishes like nasi biryani and
kuih melayu. After the feast, a guessing game was played where participants had to
identify different types of kuih melayu. This activity brought joy and unity as we shared
delicious food and enjoyed friendly competition. It was a wonderful way to honor the
festive spirit and create lasting memories with colleagues.

3.1.4 INSTRUMENT

• pH meter calibration

A pH meter is an instrument used to measure the acidity or alkalinity of a

solution. It provides a numerical value known as the pH, which indicates the
concentration of hydrogen ions in the solution. pH meters consist of a probe or
electrode that detects changes in hydrogen ion concentration and translates them into a
pH value, typically displayed on a digital screen.

Calibration of a pH meter is crucial because it ensures the accuracy and reliability

of the measurements obtained. Over time, pH meters can drift from their calibrated state
due to factors such as electrode aging, environmental conditions, or exposure to certain
substances. Calibration involves adjusting the pH meter to accurately read known pH
standards, typically pH 4.01, pH 7.00, and pH 10.01 solutions. By calibrating the pH
meter before use and periodically thereafter, users can trust the accuracy of their pH
measurements, leading to more reliable experimental results and informed decision-
making.

33
 Figure 3.19 pH meter calibration

• Calibration Hand Held refractometer

A handheld refractometer is a portable device used to measure the refractive index

of a substance, often used to determine the concentration of dissolved solids, such as

sugars, in a liquid sample. To test Brix (a measurement of sugar concentration), a small
amount of the sample is placed on the refractometer's measuring surface. The light
passing through the sample is refracted, and the refractometer provides a reading
corresponding to the Brix value, indicating the sugar content. Calibration is crucial for
ensuring accurate measurements. This involves adjusting the refractometer to a known
standard, typically distilled water or a solution with a known refractive index, to ensure
precise readings. Regular calibration helps maintain the accuracy of the refractometer's
measurements over time.

34
 Figure 3.20 Calibration Hand Held refractometer

• Chlorine test

This technique employs diethyl-p-phenylene diamine (DPD) powder, which reacts

with residual chlorine in water. By shaking the mixture, we ensure that DPD fully reacts
with the chlorine present. Subsequently, we use a colorimeter to analyze the sample,
providing a measurement of chlorine concentration in milligrams per liter (mg/l).

Higher chlorine levels in water can affect food in several ways. Chlorine is commonly
used as a disinfectant in water treatment to kill bacteria and other pathogens. However,
when present in excess amounts, chlorine can impart undesirable tastes and odors to
food and beverages. It may also react with organic compounds in food, forming
potentially harmful byproducts such as chloramines. Additionally, chlorine residues on
food surfaces can degrade food quality and safety if not properly rinsed off. Therefore,

35
ensuring appropriate chlorine levels in water used for food preparation is crucial to
maintain food quality and safety standards.

Figure 3.21 Chlorine test

• Leak and Seal Strength Tester

The seal strength testing method primarily assesses the mechanical strength or bond of
a seal between two surfaces. It entails exerting a controlled force on the sealed area
until the seal ruptures, then measuring the force needed to separate the surfaces. Seal
strength testing is regarded as a destructive method since it involves breaking the seal
during the evaluation process.

Figure 3.22 Leak and Seal Strength Tester

36
3.2 PROJECT

3.2.1 TEST WITH DIFFERENT TYPE OF TEA BEG

The company is currently in the testing stage for a new product, which is tea. Various
tea bags are being tested as packaging options to determine which one is the most
suitable and practical for the tea. This testing process involves evaluating different tea
bag designs to assess their effectiveness and suitability for the product. The goal is to
select the tea bag that offers the best combination of functionality, convenience, and
aesthetic appeal to enhance the overall tea experience for consumers.

Procedure

1. The different type of formula will fill in the different type of filter bags which
are 19H &20P. Using the cup of diameter 3.5cm to fill 15g +/- 1g powder into
filter bag.

2. Arrange the filter bag into plastic.

3. When the powder left in hopper became less, required manual filling the powder
into the cup to prevent underfilling.

4. Transfer the finished goods to (Product development department) PDE for

inspection.

Conclusion

The 19H tea bag is selected for its enhanced beauty and durability, ensuring it lasts
longer and is less prone to breakage when brewing tea.

37
 Figure 3.23 Filling Process

3.2.2 TEST OF MACHINE FOR NEW FORMULATION

The first objective is to ascertain whether the new formulation, labeled as 24/A19, is
compatible with the existing Boostick machine. This involves a thorough examination
and testing process to ensure that the machine can effectively handle and process the
new formulation without encountering any compatibility issues or disruptions to its
functionality. The second objective is to validate the filling settings of the Boostick
machine. This validation process entails meticulous assessment and verification of the
machine's filling parameters to ensure accuracy and consistency in dispensing the new
formulation. By validating these settings, we aim to optimize production efficiency and
maintain the quality standards of the final product.

Process

1. Machine setup and adjust

38
 2. Fill with empty aluminum foil

3. Sachet dimension:141 mm x25 mm(+-2mm)

4. Start to package with paste and the sachet was weighted.

5. The sample was transferred to PDE.

Adjustment several reason:

*Stop for prepare code number

*Stop to prepare the correct code number

*Stop for overweight >12 g

Conclusion

The Boostick machine able to do fill of Bazhen paste (24/A19/A04) with filled weight
12g+/-0.6g. Due to long time no operation of machine, the machine required long time
for machine adjust and turning. Besides, the used alunium foil is aging, increase the
machine adjust time.

Figure 3.24 The sample pf Bazhen paste

39
 CHAPTER 4

CONCLUSION AND RECOMMENDATION

4.1 CONCLUSION

During my 24-week internship at Ecolite Biotechnology SDN. BHD., under the

guidance of Ms. Say Siew Hoon, the Operation Division Head, I underwent a
transformative learning experience that significantly enriched my understanding of
production management and quality assurance practices. From the very first day, I was
warmly welcomed and immersed in the company's operations, beginning with an
insightful briefing conducted by HR and an introduction to the company's operations by
Ms. Say herself.

Throughout the internship, I assumed various responsibilities, notably managing

production trial runs and pilot scale productions. This involved meticulous planning,
execution, and documentation of trial runs, which played a pivotal role in refining
product formulations, machinery settings, and processing procedures.

Moreover, I spearheaded initiatives to standardize and optimize production capacities,

conducting comprehensive analyses of process flows and machine capacities. By
defining and standardizing production capacities and yields, I contributed to enhancing
operational efficiency and resource utilization within the organization.

In addition to hands-on experience, I underwent extensive training in Halal assurance,

GMP, and HACCP, which equipped me with essential knowledge and skills crucial for
ensuring product quality, safety, and compliance within the manufacturing industry.
Participating in company events such as the annual dinner and Hari Raya celebration
further reinforced the sense of camaraderie and unity among colleagues, fostering a
positive work environment.

Furthermore, I gained practical experience with various quality testing instruments,

such as pH meters and chlorine tests, which enhanced my understanding of quality
control processes.

In the final phase of my internship, I was involved in testing different tea bag designs
for a new product, further expanding my practical knowledge and skills in product
development and testing.

Overall, my internship at Ecolite Biotechnology was an invaluable learning experience

that not only enhanced my technical skills but also fostered personal and professional
growth. I am grateful for the opportunity to contribute to the company's success and
look forward to applying the knowledge and skills gained during my internship in my
future career endeavors.

4.2 RECOMMENDATION

1. List out the clearly sop to reduce the waste time in the production.
2. To optimize the arrangement of tasks to enhance efficiency for the packaging
line.
3. Scheduling maintenance checks on labeling machine to ensure they are
functioning.

41
 CHAPTER 5

GANTT CHART

Tasks/Month March April May June July August

Introduction of company
Introduction of Safety,
Health & Environment
Introduction of PTC
department
Project: T e a b e g
Monitor the packaging line
GMP training
Halal assurance training
HACCP training
Project: test the new
formulation with machine
Submission for first report
Industrial Training
Presentation
Submit Industrial Training
report & log book
Update log book
 REFERENCES

Ecolite®. (2021, October 22). About us. Ecolite® | to Good Health.

https://about.ecolite.com.my/

Sz_Admin. (2023, March 2). Ecolite - Sunzen Biotech Berhad. Sunzen Biotech Berhad.
https://www.sunzen.com.my/ecolite-my/

Chlorination for food processing operations. (2005, July 1). Water Technology.
https://www.watertechonline.com/home/article/14171629/chlorination-for-food-
processing-operations

Grainger. (2023b, August 31). How to use a refractometer.

https://www.grainger.com/know-how/equipment/kh-product-guide-how-to-use
refractometer

LSSD-01 Leak and Seal Strength Tester - LabThink. (n.d.).

https://en.labthink.com/enus/product/lssd-01-leak-and-seal-strength-detector.html

43