SUNITA JUNEJA
RETAIL BANKING PROFESSIONAL
OBJECTIVE
CONTACT
+91 8800614300
Junejasunita854@gmail.com
EDUCATION
B.Ed. from Kurushetra University – 2012
B. Com. from Kurushetra University – 2003
Diploma in Computer Applications from
IBM - 2003
CORE COMPETENCIES
Sales & Business
Development
Strategic Business Planning
Retail Banking Operations
Revenue Generation
Cash Management
Team Coordination
Customer Service
Management
Stakeholder Management
Key Account Management
Business Growth
Market Analysis
Result-oriented and creative professional with 11 years of experience, targeting assignments
in Business Development & Sales with an organization of high repute in Banking industry,
preferably in Singapore, Gurugram and Hong Kong
PROFILE SUMMARY
 A customer-centric professional in the Banking and Financial services industry with
impressive success in driving consistent growth in revenue / profit and improvement in
top-line & bottom-line performance of the organization through sales and cross-sales of
various financial and banking products
 Distinguished capabilities in managing business development with focus on top & bottom-
line performance and skills in determining company’s mission & strategic direction as
conveyed through policies & corporate objectives
 Excellent track record of sourcing & acquiring the highest quality of business by leveraging
expertise across Banking & Financial industry; streamlined processes, identified &
mitigated risks, increased productivity and ensured flawless execution of operations and
maintaining excellent metrics (such as efficiency, productivity, quality)
 Generated the revenue growth for the company to increase the company growth to the
next level
 Formulated strategies and tactics for managing the sales process, encompassing
forecasting, pricing strategies, key account management, expense control, profitability
enhancement, new product development, market research, and brand strategy
CAREER TIMELINE
Oct’11 – Apr’12 – Nov’19 – Oct’18 – Feb’20 – Since
Mar’12 Feb’18 Jan’20 Oct’19 Jan’22 Feb’22
WORK EXPERIENCE
Senior Manager- HDFC Bank Ltd - Feb 2022 - Present
Key Result Areas:
 Managing an imperia client portfolio, with the goal of meeting established targets while
ensuring compliance with guidelines and regulations
 Guaranteeing customers receive exceptional service and that their financial needs are
comprehended and addressed through the array of financial products provided by the
Bank
 Continuously achieving portfolio objectives, including sales targets, income goals, group
product holdings, and more
 Spearheading end-to-end Retail Banking, Business & Operations including Sales, Business
Development, Operations Management, Service Delivery, Audit, Risk Management,
Regulatory Compliance and Customer Retention

ACHIEVEMNETS
 Client Portfolio Growth: Successfully
expanded the client portfolio over the
course of one year, resulting in a
significant increase in the bank's assets
under management and revenue
 Cross-Selling Success: Demonstrated
expertise in cross-selling various financial
products and services, achieving increase
in the adoption of additional banking
products by existing clients, thereby
boosting revenue
 Team Collaboration: Collaborated
effectively with the bank's wealth
management and investment teams,
contributing to the development of
tailored financial solutions for high-net-
worth clients, which in turn led to an
increase in assets under management
 Revenue Generation: Exceeded quarterly
revenue targets consistently, achieving an
increase in revenue compared to the
previous year through proactive client
engagement and strategic financial
planning
 Market Research and Analysis: Conducted
in-depth market research and analysis to
identify emerging trends and
opportunities, enabling the bank to
proactively adjust its product offerings
and capture new market segments
PREVIOUS EXPERIENCE
Direct Marketing – Oriflame, Apr 2012-Feb
2018
English Teacher - Himalaya Public School,
October 2011 - Mar 2012
PERSONAL DETAILS
Address : Gurugram – 122002
Date of Birth : 11/02/1984
 Facilitating business growth by delivering high-quality solutions, establishing high value
HNI accounts & customer retention strategies
 Targeting to achieve highest levels of service health of branch by adhering to operational
processes and closely monitoring complaints & service issues
 Ensuring to acquire incremental business from the existing set of customers; securing and
managing the customer relationships with a long-term focus on expanding the overall
footprint / penetration and introducing innovative products and services for
organizational effectiveness
 Interacting with various Business Units on their requirement for roll-out of products at
branches; managing the turnaround time for disbursement of loans and processing of
trade transactions
 Collaborating with stakeholders in line with market expectations & competition to ensure
continuous evolution of new product variants & features
 Achieving individual & branch goals; supporting the improvement of new business &
retention of customers to achieve operational goals & key performance indicators while
keeping in view the profitability
Senior English Teacher – PlanetSpark, Feb 2020 – Jan 2022
Key Result Area:
 Conducted international online classes in the subjects of Public Speaking and Creative
Writing to students
General Manager – Business Development – Mansionly (Interior Design), Oct 2018 – Oct
2019
Key Result Areas:
 Tasked with generating revenue across various product lines, including the development
and execution of a business plan to ensure profitability
 Liaised with international principals on technical support and commercial/pricing matters,
while also overseeing arithmetic calculations, pricing structures, gross margins, and
overall profitability
 Prepared a comprehensive Business Plan encompassing business design, structure,
processes, operational plans, and financial models
 Conducted thorough and precise market research, leveraging this data to enhance market
share
 Organize regular meetings with distributors and the sales team to discuss progress toward
targets, provide product training, and refine sales strategies. Additionally, conducted
customer or training seminars as needed in various regions
 Maintained strict confidentiality regarding customer lists, mailing lists, and other sensitive
company information
 Kept upper management informed about developments in business processes,
operational plans, financial models, and overall profitability
General Manager- Business Development NYSO - Events (Abode1st Group of Company), Nov
2019 - Jan 2020
Key Result Areas:
 Developed and executed a business plan aimed at ensuring profitability
 Engaged with foreign principals to address technical support and commercial/pricing
issues
 Monitored and managed arithmetic calculations, pricing structures, gross margins, and
overall profitability
 Prepared a comprehensive business plan covering design, structure, processes,
operational plans, financial models, and profitability, while also strategizing sales
processes, forecasting, pricing, key account management, expenses, new product
development, market research, and brand strategy
 Conducted market research, hold meetings with distributors and the sales team, and
maintain confidentiality of sensitive company information, providing regular updates to
management on business processes, operational plans, financial models, and profitability