Professional Documents
Culture Documents
Operation
Operation
Operation
Operations
Revenue focused activities
Monthly Targets
Increasing market share
Increase sales in exsisting/New Stores
Introduction of New Product Categories
Building Loyal Customer Base
Sales Activity
SOP
Authorization & Updation of Store Operating Process
Housekeeping
Customer Service Levels
Inventory Management
Raising PO
Releasing PO
Allocation of Stocks
Receiving Goods
Interstore Transfer
Physical Stock Taking
Write Offs
Goods Return
Statutary Compliance
Dealing with exigencies like burglary, harassment, theft etc.
Building Raport with Authorities
Facilitating implimentation of SOPs
Communication, training, follow up and monthly review and audits
Scoring System
New Initiatives
Launching New Stores
Resource Allocation
Training
Implementation of New Plans
Profitability Related
Devising Cost Control mechanism
Limit Shrinkage/Theft/Pilfrage/Damage
Monitor Store Operating Cost
Monitor Total Operating Cost
Strict Compliance on SOPs, Identfy leakage, recomand action Plans
Perpetual inventory Checks
Surprise Checks
Cost control and implementation of cost reduction plans in relation to: telecom, utilities,
staff welfare and sundry
People Related
Ensure Competent & Capable Team in Place
Esnure Timely and Adequate Recruitment & Training through HR
Develop Manpower Pipeline
Performance Apraisal
Ensure Trained manpower 2-days before a new store launch
Central Level Zonal Level State level Store Level
RO Manager
Head
Head Planning
RO Manager
Head RO Manager
RO Manager
Head
RO Manager
Head RO Manager
Head RO Manager
Head
Head
Head Head Head RO Manager
Head
Head
Head Head
Head Head Head
Head
RO Manager