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Naziya Akthar

How to reach me:


Experience
Mob :- +91-8147330613
E-mail :- naziyasait786@mail.com PRODUCT CONSULTANT - 09/2023 to till date
MIRAAK SURFACES PVT LTD, Bengaluru
Address :- #33, 3rd floor, Pillana garden,
8th main, 3rd stage, Bengaluru - 560045 • Provide customers with information
and support related to products.
Career Objective • Experienced Customer professional
skilled in providing timely and efficient
Seeking an appropriate position in an service.
organization of repute. An environment of • Displays a high level of
creativity and continual learning where professionalism, patience and
practical experience of various laws and efficiency to maximum customer
regulations would add value to the satisfaction.
compliance capabilities of organization. To • Managing the entire Experience Centre
improve my skills and knowledge, activities single handedly.
throughout my career and to be an able • Delivered successful product
leader and fantastic team player. presentations and demonstrations to
Functional Skills clients.
• Developed and maintained strong
relationships with clients by providing
• Strong Customer & client Relationship high quality customer service.
Management.
• Adaptability and Flexibility.
PRE SALES ASSOCIATE- 11/2022 to 08/2023
• Organization meetings and events. LIVESPACE, Bengaluru
• Writing memos and correspondence.
• Make outgoing calls to potential
customers to schedule high quality leads
Languages Known for sales.
• Follow up with potential customers in a
timely manner if necessary
English, Hindi, Tamil, Gujarati
• Manage a large number of outbound calls
in a timely manner.
• Schedule experience Centre visits with
our design team as per defined process.
• Make reminder calls to customers &
schedule appointments, ensuring that the
calls happen as per scheduled time.
• Keeping records of customer interactions
and different transactions, recording
details of comments, inquiries &
complaints.
BUSINESS DEVELOPMENT EXECUTIVE-
12/2020 to 11/2022
9 PROPERTIES
• Advertise real estate properties to gain
the attention of prospective buyers.
• Proven inside sales / relationship
management experience, Track record of
over-achieving quota.
• Understand customer needs & providing
Update property Listings.
• Answer phone calls & emails & Schedule
appointments.

SENIOR SALES CONSULTANT- 11/2019 to


11/2020
NAARI
• Develop positive customer relationships
by building confidence through making the
store experience interactive.
• Built a loyal Clientele, leveraging Manage
& maintain our E commerce portfolio on
different platforms, & maintain Guest
accounts & resolve Issues.

FRONT OFFICE EXECUTIVE-03/2018 to


09/2019
GARNET EXPORTS Pvt ltd
• Coordinate front desk activities, Maintain
and tracking Records, Meeting and
greeting clients.
• Booking meeting Screening phone calls,
answering and forwarding phone calls.
• Keeping the reception area tidy and
Arranging couriers Sorting and distributing
post.
• Strong speaker and writer able to
engage in clear communication with
executives, colleagues, and customers.
• Prepare personal reports on potential
and newly acquired clients to inform
executive of relevant data and history.
• Track executive schedule and
participate in daily update meetings.

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