Professional Documents
Culture Documents
AS - SPM - 072 - Value Added Services Consolidated Bulletin
AS - SPM - 072 - Value Added Services Consolidated Bulletin
AS - SPM - 072 - Value Added Services Consolidated Bulletin
Technical Service Parts & Accessories Service Planning Service Info Skill Process & Quality
Section (TSB) (P & A) (SPM) (INFO) (SPQ)
Model ALL
Subject Value added services consolidated bulletin
CIRCULATION
Position Circulation Position Circulation Position Circulation
Dealer Principal Manager – Spare Parts Service Advisor
Head – Service CRM Texpert
Manager - Service Warranty Manager
Value added service is a very crucial area of business with respect to delivering right quality of car care to customers thereby
improving customer satisfaction.
This bulletin is a refresher and consolidation of VAS programs for dealer. Further, to make the process efficient and
transparent, we would like to re-emphasize on below points:
• It is recommended to use only approved VAS Products from recommended Suppliers.
• Suppliers are recommended for “Apply and Supply Model only” i.e. all material, manpower and equipment
for VAS will be supplied by VAS Supplier Partner. Supplier Partner manpower is trained and is well equipped
for the application of treatments resulting in final quality.
• VAS is not mandatory service for the customers and a proper explanation with consent needs to be taken
prior to sale/ application of treatment.
• In order to ensure warranty on Vehicle / VAS does not get void, it is mandatory to create MG DMS Invoice.
Any other mode of billing (eg. but not limited to Tally / Manual Bill etc) will result into rejection of warranty
on VAS by Supplier Partner, and any consequential damage of vehicle (eg. but not limited to Paint
Underbody / Discolouration etc) shall not be covered under MG Warranty / Goodwill Warranty.
List of Annexures:
Regards
Nikita Sinha
Service Planning and Marketing Head – Aftersales
MG Motor India
1
Aftersales Bulletin
Ref. No – AS / SPM – 072
Date – 19 /06 / 2023
Pages: 12
ANNEXURES
* Periodicity is indicative, the service can be done at a time different from frequency post customer consent.
2
Aftersales Bulletin
Ref. No – AS / SPM – 072
Date – 19 /06 / 2023
Pages: 12
Annexure II: Approved DMS Labor Code, Dealer & Recommended Customer Price List
3M Price List:
Comet Astor Hector/ZSEV Gloster
Sl. No Labor Value Number Description DLP Price Customer Price DLP Price Customer Price DLP Price Customer Price DLP Price Customer Price
1 3M000001 3M MG Premium Interior Cleaning (Foam) 887 1330 1043 1692 1110 1800 1277 2070
2 3M000002 3M MG Engine Compartment Clean 354 550 354 550 354 550 354 550
3 3M000003 3M MG Exterior Beautification 849 1301 999 1710 1110 1900 1275 2185
4 3M000004 3M MG Surface Protection - UV Treatment 499 750 587 900 654 1000 750 1150
5 3M000005 3M MG Special Combo 1 - Exterior Beautif 1562 2368 1838 3062 1998 3330 2297 3830
6 3M000006 3M MG Special Combo 2 - Mechanical Care 264 450 264 450 264 450 264 450
7 3M000007 3M MG Delight (Ext Beauti + Prem Int + M 1800 2773 2075 3467 2236 3735 2534 4235
8 3M000008 3M Rodent Repellent 570 950 570 950 570 950 570 950
9 3M000009 3M Underbody Anti-Rust Coating 1148 1807 1350 2250 1500 2500 1725 2875
10 3M000010 3M AC Vent Disinfectant 460 840 460 840 460 840 460 840
11 3M000011 3M AC Evaporator Cleaning 1050 2200 1050 2200 1050 2200 1050 2200
12 3M000012 3M Cabin Air refreshment 450 700 450 700 450 700 450 700
13 3M000013 3M Alloy Wheel Cleaning 245 500 245 500 245 500 245 500
14 3M000014 3M Emblem Cleaning 200 350 200 350 200 350 200 350
15 3M000015 3M Silencer Coating 566 850 666 990 740 1100 851 1265
16 3M000016 3M Glass Polish 823 1234 968 1755 1075 1950 1235 2243
17 3M000017 3M GermKleen 1370 1940 1521 2250 1690 2500 1944 2875
18 3M000018 3M Anti-Microbial Smoggy 536 804 630 981 700 1090 805 1254
3
Aftersales Bulletin
Ref. No – AS / SPM – 072
Date – 19 /06 / 2023
Pages: 12
Sl. DLP
Labor Value Number Description Customer Price
No Price
1 WRPPCO01 Wuerth High End Paint Protection Coating (Comet) (1 yr) 10625 15141
2 WRPPCO02 Wuerth High End Paint Protection Coating (Comet) (2 yr) 11892 17206
3 WRPPCO03 Wuerth High End Paint Protection Coating (Comet) (3 yr) 16312 21790
4 WRPPAS01 Wuerth High End Paint Coat -1 Yr (ASTOR) 12500 19990
5 WRPPAS02 Wuerth High End Paint Coat -2 Yr (ASTOR) 13990 22990
6 WRPPAS03 Wuerth High End Paint Coat -3 Yr (ASTOR) 19190 31950
7 WRPPHE01 Wuerth High End Paint Protection Coating 14874 24790
8 WRPPHE02 Wuerth High End Paint Protection Coating 19530 32550
9 WRPPHE03 Wuerth High End Paint Protection Coating 23994 39990
10 WRPPEV01 Wuerth High End Paint Protection Coating 13194 21990
11 WRPPEV02 Wuerth High End Paint Protection Coating 14994 24990
12 WRPPEV03 Wuerth High End Paint Protection Coating 20394 33990
13 WRPPGL01 Wuerth High End Paint Protection Coating 22194 36990
14 WRPPGL02 Wuerth High End Paint Protection Coating 26994 44990
15 WRPPGL03 Wuerth High End Paint Protection Coating 31794 52990
4
Aftersales Bulletin
Ref. No – AS / SPM – 072
Date – 19 /06 / 2023
Pages: 12
5
Aftersales Bulletin
Ref. No – AS / SPM – 072
Date – 19 /06 / 2023
Pages: 12
Sl.
Labor Value Number Description DLP Price Customer Price
No
1 BDPPCO01 Bardahl High End Paint Protection Coating COMET (1 yr) 12580 15141
2 BDPPCO02 Bardahl High End Paint Protection Coating COMET(2 yr) 14280 17206
3 BDPPCO03 Bardahl High End Paint Protection Coating(COMET)-3 yr 15980 21790
4 BDPPAS01 Bardahl High End Paint Coat -1 Yr (ASTOR) 14800 19990
5 BDPPAS02 Bardahl High End Paint Coat -2 Yr (ASTOR) 16800 22990
6 BDPPAS03 Bardahl High End Paint Coat -3 Yr (ASTOR) 18800 31950
7 BDPPHE01 Bardahl High End Paint Protection Coating hector) (1 yr) 19200 24790
8 BDPPHE02 Bardahl High End Paint Protection Coating(Hector) (2 yr) 21200 32550
9 BDPPHE03 Bardahl High End Paint Protection Coating(Hector) (3 yr) 23200 39990
10 BDPPEV01 Bardahl High End Paint Protection Coating EV(1 yr) 14800 21990
11 BDPPEV02 Bardahl High End Paint Protection Coating EV (2 yr) 16800 24990
12 BDPPEV03 Bardahl High End Paint Protection Coating EV (3 yr) 18800 33990
13 BDPPGL01 Bardahl High End Paint Protection Coating Gloster (1 yr) 23500 36990
14 BDPPGL02 Bardahl High End Paint Protection Coating Gloster(2 yr) 25500 44990
15 BDPPGL03 Bardahl High End Paint Protection Coating(Gloster)-3 yr 27500 52990
6
Aftersales Bulletin
Ref. No – AS / SPM – 072
Date – 19 /06 / 2023
Pages: 12
Sl. DLP
Labor Value Number Description Customer Price
No Price
1 DBPPCO01 DiamondBrite High End Paint Coat -1 Yr (COMET) 12645 15141
2 DBPPCO02 DiamondBrite High End Paint Coat -2 Yr (COMET) 13783 17206
3 DBPPCO03 DiamondBrite High End Paint Coat -3 Yr (COMET) 17091 21790
4 DBPPAS01 DiamondBrite High End Paint Coat -1 Yr (ASTOR) 14876 19990
5 DBPPAS02 DiamondBrite High End Paint Coat -2 Yr (ASTOR) 16215 22990
6 DBPPAS03 DiamondBrite High End Paint Coat -3 Yr (ASTOR) 20107 31950
7 DBPPHE01 DiamondBrite High End Paint Protection Coating hector) (1 yr) 15040 24790
8 DBPPHE02 DiamondBrite High End Paint Protection Coating(Hector) (2 yr) 18650 32550
9 DBPPHE03 DiamondBrite High End Paint Protection Coating(Hector) (3 yr) 22007 39990
10 DBPPEV01 DiamondBrite High End Paint Protection Coating EV(1 yr) 14876 21990
11 DBPPEV02 DiamondBrite High End Paint Protection Coating EV (2 yr) 16214 24990
12 DBPPEV03 DiamondBrite High End Paint Protection Coating EV (3 yr) 20754 33990
13 DBPPGL01 DiamondBrite High End Paint Protection Coating Gloster (1 yr) 15681 36990
14 DBPPGL02 DiamondBrite High End Paint Protection Coating Gloster(2 yr) 18190 44990
15 DBPPGL03 DiamondBrite High End Paint Protection Coating(Gloster)-3 yr 20919 52990
7
Aftersales Bulletin
Ref. No – AS / SPM – 072
Date – 19 /06 / 2023
Pages: 12
3M Network:
3M Network Details
Region RSM Contact Team Members Base Town Territory contact Email
Sonika Choudhary NCR NCR 9999195150 schoudhary4@mmm.com
Shailendra Singh Jaipur Rajasthan + Haryana 9720551111 sksingh5@mmm.com
9561313337
North Zaqi Naqvi Amender Soni Ludhiana Punjab + Chandigarh + HP + J&K 9669122220 asoni@mmm.com
sazaki@mmm.com
Manish P Singh Lucknow U.P & Uttarkhand 9415177377 mpsingh@mmm.com
Amol Bhasin Delhi Delhi/NCR 9654982227 abhasin@mmm.com
8
Aftersales Bulletin
Ref. No – AS / SPM – 072
Date – 19 /06 / 2023
Pages: 12
Wuerth Network:
Second Contact
Contact
Zonal Directors Email ID No State /City
Yogesh Nath Singh yogesh.singh@wuerth.in 9769981802 West
Suresh Eshwarappa suresh.eshwarappa@wuerth.in 7738019858 South
Janak Sapra janak.sapra@wuerth.in 9999000538 North & East
Third Contact
Contact
OEM Coordinators Email ID No Region
Jyothish Mariyakandi Jyothish.mariyakandi@wuerth.in 8939944966 All India
Gaurav Joshi gaurav.joshi@wuerth.in 9643813268 All India
9
Aftersales Bulletin
Ref. No – AS / SPM – 072
Date – 19 /06 / 2023
Pages: 12
ProtorexXZ Network:
10
Aftersales Bulletin
Ref. No – AS / SPM – 072
Date – 19 /06 / 2023
Pages: 12
11
Aftersales Bulletin
Ref. No – AS / SPM – 072
Date – 19 /06 / 2023
Pages: 12
Everbright network:
EVERBRIGHT ENTERPRISES ESCALATION MATRIX
ASM [Level - 1] RSM [Level - 2] Director [Level - 3]
S No. ZONE State
Name Email Contact No. Name Email Contact No. Name Email Contact No.
1 E Bihar Mr. Mayank sharma admin@everbrightenterprises.com 9818884994
2 E Chattisgarh Mr. Mayank sharma admin@everbrightenterprises.com 9818884994
3 E Jharkhand Mr. Mayank sharma admin@everbrightenterprises.com 9818884994
4 E Meghalaya Mr. Mayank sharma admin@everbrightenterprises.com 9818884994 admin@everbrightent salkar@ev erbright
Mr.Ravi 9443363118 Mr. Mahesh Salkar 9741254098
5 E Nagaland Mr. Mayank sharma admin@everbrightenterprises.com 9818884994 erprises.com enterprises.com
6 E Orissa Mr. Mayank sharma admin@everbrightenterprises.com 9818884994
7 E West Bengal Mr. Mayank sharma admin@everbrightenterprises.com 9818884994
8 E Assam Mr.Deepak Gaur admin@everbrightenterprises.com 9568543089
23 W Goa Mr. Ajitk Kamlapurkar admin@everbrightenterprises.com 8668552300 9443363118 Mr. Mahesh Salkar salkar@ev erbright 9741254098
24 W Gujarat Mr. Siddharth Rajput admin@everbrightenterprises.com 9825462601 admin@everbrightent enterprises.com
Mr.Rav i
25 W Madhya Pradesh Mr. Brajesh admin@everbrightenterprises.com 9350499377 erprises.com
26 W Maharashtra Mr. Ajitk Kamlapurkar admin@everbrightenterprises.com 8668552300
12