Closing Audit for 8D Report steps

Report number: Complaint date

Client / Location Responsible:

Part number / Description Production line:

Problem Description

Complained part numbers Accepted: YES NO

Customer Organization
Step schedule schedule Step description Yes No N/A Quality Manager Signature

Defined interdisciplinary team

1D Problem registered

Sub-supplier (Tier 2) component issue

Problem correctly defined and described

2D Other parts / projects suspected?

24 hours

Have currently manufactured parts been checked? Are they marked as certified parts?

Interim Contaiment Actions / repair agreed (optional scenario)

Interim Contaiment Actions (ICA) / repair at client location implemented (optional scenario)
3D
Should parts be held in stock / in transit?

Is a replacement part required?

Initial information sent to the client (on his form or in his system)

Root Cause Analysis (Ishikawa)

7 days

4D Root Cause Analysis (5xWhy)

Confirmed root cause

5D Plan for corrective actions implementation

Actions implemented
14 days

6D Effectiveness of activities confirmed (e.g. by R&R)

ICA finished

FMEA / Documentation updated

7D
Preventive actions defined
the action
In accordance

with the client

Long term activities fully implemented

agreements
and
Confirmation of approval withplan

Final answer accepted by the client

Comment:
by management

8D
… … …

… … …

Closing date:
… … …

* - a minimum of two managers is required to close activities for the 8D audit